Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• Design, build, and evolve test automation frameworks and internal tooling (Playwright + TypeScript as primary stack)
• Act as owner of the test ecosystem, including repositories, architecture, and long-term maintainability
• Define and enforce testing standards, guidelines, and best practices across engineering teams
• Enable developers to write effective tests by providing abstractions, utilities, and reusable components
• Drive test architecture decisions (structure, layering, fixtures, data handling, isolation strategies)
• Collaborate with teams to improve testability of systems (APIs, frontend, data flows) without directly owning feature tests
• Own and optimize CI/CD test pipelines (e.g., Jenkins), focusing on speed, reliability, and scalability
• Identify systemic issues (flakiness, instability, slow feedback loops) and implement structural solutions, not patches
• Design and maintain test data management and environment orchestration strategies
• Define, implement, and evolve quality gates and metrics (coverage, reliability, execution time, signal quality)
• Support teams in debugging complex failures by providing observability and diagnostic tooling
• Explore and integrate AI-driven testing capabilities to improve productivity and test robustness
• Mentor engineers and promote a quality engineering mindset across the organization

Who you are:

You Must Meet These Critical Qualifications (Mandatory requirements to be listed here)

• 2 to 5 years of experience
• Strong experience as an SDET / Quality Engineer with a focus on frameworks and tooling, not just test implementation
• Excellent programming skills in TypeScript / JavaScript
• Proven experience designing and maintaining test frameworks at scale
• Hands-on experience with modern automation tools (Playwright preferred)
• Strong understanding of test architecture patterns (test pyramid, separation of concerns, isolation strategies)
• Experience enabling teams through libraries, SDKs, or shared tooling
• Solid experience with CI/CD systems (e.g., Jenkins), including pipeline optimization and debugging
• Experience with API testing (REST/GraphQL) and designing reusable testing layers
• Strong problem-solving skills focused on root cause analysis and systemic improvements
• Comfortable working cross-team and acting as a technical reference for quality
• Fluent in English (written and spoken)

You Can Impress With These Additions (“Nice to have” to be listed here)

• Experience building internal developer platforms or test platforms
• Deep expertise in Playwright ecosystem (custom reporters, fixtures, plugins, parallelization strategies)
• Experience with GraphQL testing tooling and schema-driven validation
• Familiarity with quality gate systems (e.g., SonarQube / SonarCloud) and defining engineering-wide standards
• Experience with test data platforms (dynamic data generation, seeding, environment control)
• Exposure to AI-assisted testing / LLM-based tooling
• Backend development experience (Node.js preferred)
• Experience with containerization (Docker) and ephemeral environments
• Strong understanding of observability (logs, metrics, tracing) applied to test systems
• Experience in organizations where testing is decentralized but governed centrally

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance covered by the company 

👶 Financial support for birth, adoption, civil partnerships, or marriage

🚝 Transport allowance

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

THE MISSION

As our Senior Product Manager for Subscriptions, you will drive the evolution of our B2C BNPL subscription product, with the goal of maximizing user value, retention, and recurring revenue. You will be the key person for scaling our fintech offering, balancing an excellent User Experience with regulatory and risk requirements

Key Responsibilities:

• Define the subscription product strategy, managing a roadmap focused on business outcomes (LTV, retention) rather than just feature delivery;
• Evolve the subscription pricing and packaging model, managing promotional cycles to improve ARPU;
• Optimize the entire consumer funnel (onboarding, activation, and recurring usage), reducing drop-offs and simplifying the UX;
• Leverage data (cohort, churn, and conversion analysis) to drive strategic decisions and take full ownership of product KPIs;
• Partner with Legal and Risk teams to embed regulatory constraints into the design of a responsible BNPL product;
• Ensure high-quality delivery by coordinating with Engineering, Marketing, and Finance to align product goals with business milestones.

What we are looking for:

• Experience & Background
• 3-5+ years of experience as a Product Manager, preferably in Fintech or with B2C subscription-based products;
• Solid understanding of monetization logic, pricing strategies, and user acquisition dynamics;
• Experience operating within regulated environments (Compliance/Risk) without compromising execution speed;

Technical Skills:

• SQL (intermediate+): Ability to query data warehouses directly - JOINs, aggregations, window functions. Self-serve on retention, churn, and cohort queries without relying on a Data team;
• Product Analytics (Amplitude or similar): Build funnels, cohort analyses, retention charts, and behavioral segments. Own the product analytics lens end-to-end;
• Google Sheets (advanced): Pivot tables, INDEX-MATCH, charting. You will own the product scorecard and key trackers - this is a daily tool, not a nice-to-have;
• Jira + Confluence: Manage backlog, write specs, track delivery - standard PM tooling;
• APIs & Webhooks (conceptual): Read API documentation, understand REST endpoints and webhook events. Able to have technical conversations with Engineering without hand-holding;
• Figma (read/navigate): Review designs, leave precise feedback, understand component libraries. You don't need to design - you need to give sharp, actionable feedback;

Soft Skills:

• Strong analytical mindset - the gap between a PM who talks about data and one who lives in data is the hiring filter here;
• Excellent communication skills to align technical and business stakeholders on a shared vision;
• Results-driven with full ownership of product KPIs and the ability to manage technical execution in scalable environments.

Hiring Process:

1. A chat with one of our Talent Acquisition team members;
2. An in-depth discussion with the Hiring Manager to explore your business acumen in the product world;
3. A practical task to test your hard skills, followed by a presentation to our team;
4. A final meeting with Simone, our CEO, to discuss our vision and core values.