About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

As a Lead Technical Support Engineer, you will play a key role in delivering reliable and high-quality customer experiences with Parloa’s conversational AI platform. Acting as a bridge between customers and internal teams, you’ll troubleshoot complex issues, guide users, and ensure they unlock the full value of our product.

This is your opportunity to combine technical depth with customer impact—solving real problems, improving how support operates at scale, and shaping the overall customer experience through insights from the field.

Areas of ownership:

• Technical Support & Troubleshooting: Own and resolve customer issues end-to-end, ensuring timely, high-quality responses and sustainable solutions.
• Escalation Management: Act as an escalation point for complex technical challenges, working closely with Product and Engineering to drive resolution.
• Customer Enablement: Guide and educate customers on the effective use of the platform to help them unlock its full potential.
• Process & Quality Improvement: Contribute to improving support processes, documentation, and best practices to enhance efficiency and consistency.
• Knowledge Management: Create and maintain runbooks, troubleshooting guides, and internal resources to scale team knowledge.
• Customer Feedback Loop: Capture and translate customer insights into actionable feedback for Product and Engineering.

Who you are:

• 5–8 years of experience in a customer-facing technical support role, ideally within SaaS or enterprise technology environments
• Strong troubleshooting skills, with the ability to analyze issues and communicate solutions clearly to both technical and non-technical audiences
• Experience working with APIs, logs, and debugging tools
• Structured, data-informed approach to problem solving, using metrics to prioritize and improve outcomes
• Ability to thrive in fast-paced, evolving environments with a high degree of ownership and adaptability
• Strong collaboration skills and experience working cross-functionally with Product, Engineering, and Customer teams
• Experience coaching or mentoring others, contributing to team development

Our recruiting process

Talent Acquisition → Hiring Manager → Technical Interview → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. 

About the role:

As a Technical Support Engineer, you will play a key role in delivering reliable and high-quality customer experiences with Parloa’s conversational AI platform. Acting as a bridge between customers and internal teams, you’ll troubleshoot issues, guide users, and help ensure they get the most out of the product.

This is your opportunity to build strong technical expertise while making a direct impact, solving real customer problems, improving support processes, and growing into a trusted product expert.

Areas of ownership:

• Technical Support & Issue Resolution: Analyze and resolve customer issues, ensuring timely responses and clear, solution-oriented communication.
• Customer Enablement: Support customers in understanding and effectively using the platform, helping them unlock its full potential.
• Cross-functional Collaboration: Work closely with Customer Success, Product, Engineering, and external partners to resolve issues and improve the customer experience.
• Escalation & Ownership: Take ownership of technical issues end-to-end, escalating when needed and ensuring resolution is driven forward.
• Process & Documentation: Contribute to improving support processes, documentation, and best practices to enhance team efficiency.
• Customer Feedback Loop: Capture and structure customer feedback, sharing insights with Product and Engineering to inform improvements.

Who you are:

• 2–4 years of experience in a customer-facing technical support or similar role, ideally in a SaaS or technology environment
• Strong troubleshooting skills, with the ability to identify root causes and communicate solutions clearly
• Basic experience working with APIs, logs, and debugging tools
• Excellent communication skills, with the ability to explain technical topics to both technical and non-technical audiences
• Strong collaboration mindset and ability to work effectively across teams
• Ability to adapt quickly in a fast-paced, evolving environment
• Structured and solution-oriented approach to problem-solving

Our recruiting process

Talent Acquisition → Hiring Manager → Technical Interview → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

MoneyHero is looking for a highly motivated and customer-oriented individual to join our Customer Operations team as a Customer Service Executive. This role primarily involves handling customer inquiries and providing excellent service to our Hong Kong customer base through email, chat and phone support channels. The ideal candidate will have strong written Cantonese communication skills, a passion for problem-solving, and a commitment to customer satisfaction.

The Executive, Customer Service will be responsible for:

• Promptly and accurately respond to customer inquiries via email, chat and phone platforms.
• Effectively resolve customer issues and complaints to ensure a positive customer experience. 
• Provide clear and concise information about MoneyHero's products and services.
• Escalate complex inquiries or complaints to the appropriate department or supervisor.
• Maintain accurate records of customer interactions and inquiries.
• Adhere to company policies and procedures regarding customer service.
• Contribute to the development and improvement of customer service processes.
• Collaborate with team members to achieve department goals and objectives.

In this role, we are looking for someone with:

• Fluency in written and spoken Hong Kong's Cantonese is mandatory.
• Good written and verbal communication skills in English.
• Minimum of 1 year of experience in a customer service role, specifically handling email and chat inquiries.
• Proficiency in using customer service software and tools.
• Strong problem-solving and critical thinking skills.
• Ability to multitask and prioritize tasks effectively.
• Excellent attention to detail and accuracy.
• Positive and professional attitude.
• Ability to work independently and as part of a team.

Good to have:

• Familiarity with Hong Kong’s financial services industry.
• Experience using Zendesk as ticketing tool

#MoneyHeroGroup #LI-RR1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Procurement team plays a critical role in sourcing and managing digital rewards across key Asia markets.  We ensure a strong, competitive catalog of incentives by partnering with leading brands, platforms and retailers, enabling the business to deliver compelling rewards to customers at optimal cost and value.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are seeking a Senior Associate, Procurement to lead sourcing, negotiation, and supplier management for digital rewards across Singapore, Hong Kong, Taiwan and the Philippines. This role is focused on building a high-quality, market-relevant rewards portfolio by securing competitive commercial terms with global brands, digital platforms and regional partners.  The ideal candidate brings strong regional procurement experience across digital rewards ecosystems, including e-vouchers, gift cards, loyalty currencies (i.e. miles) and digital assets (i.e. stablecoins).

The Senior Associate, Procurement will be responsible for:

Strategic Sourcing (Digital Rewards)

• Develop and execute procurement strategies for digital rewards, ensuring competitive pricing and strong market relevance.

Supplier Negotiation & Management

• Lead commercial negotiations with global brands, digital platforms, and regional partners to secure best-in-class pricing, margins, and exclusive offers.  Build and maintain long-term supplier relationships.

Market & Category Expansion

• Identify and onboard new digital reward partners to expand and localize the rewards catalog across target markets, ensuring alignment with customer preferences.

Regional Procurement Optimization

• Drive procurement KPIs including cost savings, margin improvement, supplier performance, and contract optimization across all four markets.

Cross-functional Collaboration

• Partner closely with the marketing, product, and finance teams to align reward sourcing with campaign needs, customer demand, and business objectives.

Procurement Operations & Governance

• Ensure accurate documentation of procurement activities, including contracts, pricing structures, and supplier performance tracking.  Maintain compliance with internal procurement policies.

Project Management

• Lead the evaluation and onboarding of new digital reward platforms and design, implement, and standardize procurement processes to support these initiatives.

In this role, we are looking for someone with:

• 3-5 years of procurement experience, preferably in digital rewards, e-commerce, fintech, or loyalty programs.
• Proven track record in negotiating with regional or global brands for digital products (i.e. Apple, Grab, Telco, or e-wallet platforms)
• Strong network of suppliers across Singapore, Hong Kong, Taiwan and the Philippines.
• Experience managing multi-market procurement strategies and supplier portfolios.
• Demonstrated ability to drive cost efficiency, margin improvement, and supplier performance.
• Strong analytical and problem solving skills with a data driven approach.
• Excellent stakeholder management and communication skills across cross-functional teams.

#MoneyHero #LI-RR1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025..

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As a Talent Acquisition Partner, you won’t just fill roles, you’ll be a strategic advisor to the business. You will own the end-to-end hiring journey, leveraging data-backed market intelligence and innovative sourcing to secure top-tier talent. 

This is a high-visibility role, based in Malaysia, where you will drive recruitment excellence and act as a brand ambassador across Southeast Asia.

The Talent Acquisition Partner will be responsible for:

• Strategic Advisory: Lead 360-degree intake sessions and use market mapping to design cost-efficient, data-driven strategies for diverse, top-tier talent.
• End-to-End Ownership: Manage the full recruitment lifecycle, from innovative sourcing and process design to complex offer negotiations.
• Active Sourcing: Build robust talent pipelines by proactively sourcing through social platforms, professional networks, and employee referrals.
• Recruitment Excellence: Support and lead strategic projects, drive hiring best practices group-wide, and deliver data-driven insights to business leaders.
• Employer Branding: Drive employer branding initiatives and coach hiring managers on objective, unbiased assessment techniques.
• Candidate Experience & Excellence: Deliver a high-touch candidate journey that prioritises engagement and serves as a direct extension of our brand identity.

In this role, we are looking for someone with:

• Proven Expertise: 2-3 years recruitment experience - Agency or In-house/RPO backgrounds.
• Regional Insight: Deep knowledge of Southeast Asia hiring best practices and the regulatory landscape.
• Sourcing Specialist: A high-level direct sourcer with a proven track record of headhunting passive talent.
• Strategic Communicator: Exceptional ability to influence and engage stakeholders across all seniority levels.
• Adaptable & Driven: Thrive in a fast-paced environment, managing high-volume requisitions with precision and a focus on exceeding expectations.
• Bilingual Capability: Fluency in English, Mandarin, and Cantonese is highly preferred to effectively partner with our teams in Singapore, Hong Kong, Philippines, and Taiwan.

#LI-Remote
#MoneyHeroGroup
#LI-AK1

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Rewards Operations Team plays a critical role in ensuring the seamless and timely delivery of rewards and incentives to our valued customers. As a member of the Rewards Operations Team, you will be responsible for managing the end-to-end process of reward fulfillment, maintaining inventory, and providing exceptional customer service.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, Remote working arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

The Associate, Rewards Operations will play a crucial role in ensuring our customers receive their rewards efficiently and effectively. You will be responsible for managing the end-to-end fulfillment process, from coordinating with the procurement team to handling customer inquiries and resolving issues. This role requires a meticulous eye for detail, excellent organizational skills, and a customer-centric mindset.

The Associate, Rewards Operations will be responsible for:

• Support the end-to-end rewards fulfillment process, ensuring timely and accurate delivery of rewards to customers.
• Build and maintain relationships with vendors and redemption centers, ensuring timely delivery and quality of rewards.
• Track and update inventory levels, flagging low stock and supporting the Procurement team to maintain adequate supply.
• Collaborate with the Customer Service team to address inquiries and resolve escalations related to reward fulfillment within SLAs.
• Maintain fulfillment performance data and assist in generating reports to provide operational insights.
• Assist in identifying areas for optimization to enhance efficiency and customer satisfaction.
• Ensure fulfillment processes align with company policies and applicable regulations.
• Work with teams such as procurement, marketing, and customer service to ensure smooth operations.
• Provide support for weekly team updates, KPI tracking, and resolving blockers as needed.

In this role, we are looking for someone with:

• Experience: Minimum of 1-2 years of  experience in business administration, operations, or a related field.
• Fluency in written and spoken Hong Kong Cantonese is a must to work with local stakeholders in Hong Kong, along with strong English communication skills.
• Strong Microsoft Excel and Google Sheets skills to handle data
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Experience in using fulfillment and inventory management software.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Customer-focused with a commitment to delivering exceptional service.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proven ability to work independently and remotely, with strong self-discipline and time management skills.
• Embraces a startup culture and thrives in a fast-paced environment, taking initiative and ownership of tasks.
• Highly organized with meticulous attention to detail.
• Excellent verbal and written communication skills.
• Collaborative and flexible approach to work, able to contribute effectively as part of a team.
• Effective problem-solving skills, including decision-making, time management, and prioritization.

#MoneyHeroGroup #LI-RR1 #LI-Remote

Role Summary:

The Senior Manager, Staffing Strategist drives efficiency across a portfolio of accounts by strategically resourcing staff across multiple APAC markets. This regional role collaborates with client operations, discipline leads, finance, senior leadership, talent teams, and other resource managers to plan, schedule, and allocate resources for successful delivery. It includes oversight of resourcing across various APAC countries, with specific guidance and support for the Malaysia-based team, ensuring alignment with regional strategies and best practices.

Skills and Experience

What you will do:

Demand

• Align to a book of business, agency, and/or accounts.
• Advise client teams on fulfilment timelines, roles, and staff plan recommendations.
• Own and ensure data accuracy for Workforce Planning.
• Understand and pivot between fulfilment channels (Talent Acquisition/Contracting/Resource Management) to align with client strategies.

Supply

• Collaborate with client teams to maintain accurate Staff Plans.
• Assemble and optimize the best possible team for clients.

Fulfilment

• Ensure fulfilment of staff plans across internal and external supply.
• Simplify client team interactions by aggregating needs between Resource Management and Talent Acquisition (including contract & offshore).

Execution & Monitoring

• Act as a central point of contact for client teams, clarifying staffing requirements.
• Continuously refine staffing fulfilment to enhance efficiency, minimize bottlenecks, and improve client experience.
• Monitor fulfilment progress, ensuring alignment with client needs and strategic goals.
• Utilize data and analytics to measure effectiveness and optimize staffing levels.

Key Responsibilities

• Partner with APAC team leads to assess staffing needs and develop resource plans for high-quality, timely delivery.
• Collaborate with client and discipline leadership to intake, prioritize, and allocate resources for new and existing business across the region.
• Monitor regional resourcing bandwidth and optimize utilization across multiple countries.
• Produce timely, accurate reports for regional/global stakeholders: utilization, billability, staffing plans, capacity, trends, forecasts, and timesheet compliance.
• Enable cross-market resource sharing within APAC and globally with other Resource Managers.
• Provide ongoing guidance to the Malaysia team to strengthen local resourcing practices and ensure regional/global alignment.
• Quarterly evaluate processes/structures to identify operational efficiency opportunities across markets.
• Conduct regular check-ins with resource and client managers to align staffing plans and address delivery challenges.
• Escalate key issues to stakeholders: staffing changes/rotations, retention/employee relations, workflow shifts, and projected hiring needs.
• Partner with Recruitment to identify gaps and initiate hiring/contractor requests when internal resources are insufficient.
• Maintain confidentiality regarding staffing decisions and internal movements.
• Support career development initiatives and facilitate internal mobility discussions across the region.

What you will need:

KNOWLEDGE AND EXPERIENCE

• Deep understanding of client needs, expectations, and staff plans.
• Expertise in Resource Management, Workforce Planning, and staffing solutions to advise client teams.
• Ability to maintain data accuracy for Workforce Planning and use analytics for data-driven decisions.
• Ability to handle confidential and sensitive information.
• Experience in managing, setting expectations, and communicating with senior stakeholders.

IMPACT AND ACCOUNTABILITY

• Crucial role in advising on fulfilment timelines and staff planning for effective client outcomes.
• Strategic recommendations to enhance client outcomes.
• Drive efficiency and reduce bottlenecks in the staff fulfilment process.

AUTONOMY AND MANAGEMENT

• High degree of autonomy in decision-making to align staffing with client needs.
• Serve as a central point of contact for client teams, ensuring clear communication with internal/external partners.
• Ability to collaborate, influence, and guide cross-functional teams towards effective staffing solutions.
• Demonstrated ability to resolve cross-functional conflicts and promote teamwork.

INNOVATION AND CREATIVITY

• Act as a trusted advisor, offering creative solutions to complex staffing challenges.
• Simplify client team interactions and facilitate clear communication between RM and TA functions.

About You
You are highly organized, process-driven, and proactive, with a collaborative and solution-oriented mindset, comfortable operating regionally across diverse markets.

Key Qualifications and Skills:

• 5–7 years of Resource Management experience.
• Agency environment experience, ideally supporting digital campaign delivery.
• Proven ability to effectively manage resources across multiple markets, including reporting utilization and resolving staffing conflicts.
• Comfortable with data: interpret metrics, identify trends, and translate insights into actionable plans.
• Strong experience working across APAC markets; experience supporting/guiding regional teams is highly valued.
• Strong communication skills to build relationships across all seniorities and geographies.
• Confident in conflict resolution and problem-solving.
• Ability to motivate and develop team members while maintaining delivery focus.
• Strong work ethic and ability to manage multiple priorities under pressure.
• Exceptional attention to detail, with a practical and resourceful approach.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a detail-oriented and execution-driven Senior Executive, People Operations, based in Malaysia. This role plays a key part in supporting payroll and HR operations for Malaysia and Singapore, ensuring accuracy, compliance, and a great employee experience. You’ll also help manage local office administration and collaborate on regional initiatives.

The Senior Executive, People Operations will be responsible for:

Payroll & Compliance (Malaysia & Singapore)

• Manage end-to-end payroll processes for Malaysia and Singapore, ensuring timely and accurate execution in collaboration with Multiplier and internal stakeholders.
• Oversee monthly payroll processing, including base salary, variable components, statutory deductions, and off-cycle payments, with a strong focus on accuracy and confidentiality and update employee records in line with local requirements, ensuring alignment between HR systems and payroll data.
• Administer employee benefits such as insurance, allowances, and statutory contributions in accordance with company policy and country-specific laws.
• Manage work pass applications and renewals for Singapore, including Employment Pass (EP), S Pass, and Dependant Passes, in coordination with relevant authorities and internal teams.
• Ensure full compliance with statutory regulations, including but not limited to:
• Malaysia: EPF, SOCSO, EIS, and PCB
• Singapore: CPF, IRAS, and MOM requirements
• Process final payments for resigning employees, including pro-rated salary, leave encashment, and tax clearance where applicable.
• Respond to employee queries related to payslips, statutory contributions, offboarding payments, and other payroll-related matters in a timely and professional manner.
• Coordinate closely with Multiplier on payroll calendars, monthly employee data updates, and accurate documentation submission to ensure smooth payroll execution.

Employee Lifecycle Support

• Prepare and maintain accurate employee records, offers, contracts, and related documentation in Workday, ensuring data integrity and timely updates across the employee lifecycle.
• Coordinate end-to-end onboarding and offboarding processes, including IT access setup, workspace allocation, equipment distribution/return, and orientation coordination to ensure a smooth employee experience.
• Assist in the administration of probation reviews, contract amendments, internal transfers, and other employment changes, including preparation of relevant letters and system updates.
• Ensure all statutory and compliance-related filings are submitted accurately and on time, including documentation for audits or regulatory requirements.
• Provide operational support during performance review cycles, including data consolidation, system input, and coordination with managers and HRBPs for compensation planning and employee movement tracking.

Office & Vendor Administration (Malaysia ad-hoc)

• Manage day-to-day office needs: pantry, stationery, courier, and vendor coordination
• Liaise with building management for facilities, security, and maintenance
• Support internal events and office activities in collaboration with regional teams

Benefits & Insurance

• Assist employees with enrollment, changes, and claims related to company-sponsored insurance plans, wellness programs, and other employee benefits, ensuring clear communication and timely support.
• Maintain accurate records of benefits eligibility, entitlements, and utilization in accordance with local regulations and internal policies for both Malaysia and Singapore.
• Liaise with insurance brokers, third-party administrators, and wellness vendors to resolve claims-related queries, track service issues, and enhance employee experience.
• Monitor benefit plan usage, flag anomalies, and support periodic reviews to ensure competitiveness, compliance, and operational efficiency.
• Provide guidance to employees on benefit offerings and assist with documentation required for claims or benefit updates.

HR Systems & Data Management

• Maintain accurate and up-to-date employee data in Workday, ensuring consistency across platforms by aligning changes with external systems such as Multiplier.
• Drive improvements in data accuracy and process efficiency by reducing reliance on manual trackers and promoting automation and standardized workflows.
• Support internal and external audits, compliance checks, and HR reporting requirements by ensuring documentation and records are properly organized, complete, and accessible.
• Collaborate with relevant stakeholders to identify system gaps and support continuous process improvement initiatives across the employee lifecycle.
• Ensure confidentiality and data protection protocols are strictly followed in handling employee information.

In this role, we are looking for someone with:

• 3–5 years of experience in HR operations or payroll, ideally in a regional or cross-border role
• Solid knowledge of MY & SG payroll, statutory filings, and EOR platforms (Multiplier experience is a plus)
• Strong proficiency in Excel, including use of formulas, pivot tables, and functions for reconciliation and reporting
• Hands-on experience with HRIS systems (Workday preferred) and spreadsheet tools
• Strong attention to detail, organization skills, and ability to multitask
• Excellent communication skills and comfort working across teams and time zones
• A proactive, service-oriented mindset with a focus on continuous improvement

#MoneyHeroGroup #LI-BP1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a technically strong and execution-focused HRIS Specialist based in Malaysia to manage and optimise our Workday HR platform across multiple markets.

This role will serve as the internal Workday subject matter expert responsible for ensuring the HR system operates efficiently, supports employee lifecycle processes, and provides reliable workforce insights for leadership. The role will focus on Workday configuration, governance, reporting, system optimisation, and cross-system integrations, while supporting People & Talent teams across Malaysia, Singapore, Hong Kong, Taiwan, and the Philippines.

You will play a key role in leveraging the full potential of the Workday system, strengthening system governance, and driving HR digital maturity across the organisation.

The HRIS Specialist will be responsible for:

Workday System Ownership & Configuration

• Manage and maintain Workday Core HCM modules, including Talent Management, Absence, and related configurations.
• Configure and optimize Workday business process frameworks, approval workflows, and system governance controls.
• Ensure accurate employee lifecycle management within Workday, including hiring, job changes, probation tracking, performance cycles, and offboarding processes.
• Troubleshoot system errors, workflow failures, and configuration issues, ensuring timely resolution.

HRIS Governance & System Optimisation

• Strengthen system governance and approval controls to ensure proper process flows within Workday.
• Review and refine workflows to improve process efficiency, compliance, and audit readiness.
• Identify opportunities to automate manual HR processes and improve system utilisation.
• Ensure consistent system usage across HR teams and markets.

Workday Reporting, Dashboards & Data Analytics

• Leverage the full potential of the Workday system by developing structured reporting and dashboards.
• Create and maintain Workday dashboards and analytics to support leadership with real-time workforce insights, including:
• Headcount reporting
• Attrition analysis
• Workforce planning insights
• Performance review completion tracking
• Support leadership decision-making through accurate, timely, and data-driven HR insights.

HR Data Governance & Data Clean-Up

• Lead HR data clean-up initiatives to ensure data accuracy and integrity across HR systems.
• Implement strong data governance standards to maintain reliable employee data.
• Conduct periodic audits to ensure data consistency between Workday and external systems.

HR Systems Integration & Enhancement

• Support Workday integrations with other enterprise systems, including payroll providers and internal platforms.
• Collaborate with IT teams and external system vendors on system upgrades, integrations, and enhancements.
• Identify system gaps and drive continuous improvement initiatives for HR digital processes.

User Support & Stakeholder Management

• Serve as the primary point of contact for Workday-related queries across HR teams and business stakeholders.
• Provide system support and guidance to HR, managers, and employees on Workday processes.
• Conduct training sessions and develop user guides to improve system adoption and user experience.

In this role, we are looking for someone with:

• 5–8 years of hands-on experience in HRIS or Workday delivery, with strong exposure to Core HCM modules.
• Proven experience working with Workday configuration, Talent, Absence, and business process frameworks.
• Experience managing HR system reporting, dashboards, and workforce analytics.
• Experience supporting HR system integrations and digital transformation initiatives.
• Strong troubleshooting and analytical skills.
• Ability to work effectively with HR, IT, and external system vendors.
• Basic understanding of regional payroll frameworks across Malaysia, Singapore, Taiwan, Hong Kong, and the Philippines.
• Experience working in a multi-country HRIS environment.
• Familiarity with HR compliance, data governance, and audit controls.
• Experience supporting HR digital transformation or Workday implementations.

This role will play a critical part in ensuring Workday functions as a reliable, scalable, and governance-driven HR platform. By strengthening system configuration, improving reporting capability, and optimizing workflows, the HRIS Specialist will enable better workforce insights, improved employee experience, and stronger operational efficiency across all markets.

#MoneyHeroGroup #LI-BP1 #LI-Remote

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Marketing team is a vibrant and creative group dedicated to amplifying our brand and driving the company’s growth. Our team members are innovative thinkers who excel in crafting compelling narratives and engaging campaigns. We thrive in a dynamic, collaborative, and international environment that fosters both personal and professional growth. By joining us, you'll have the opportunity to shape the company’s voice, influence market strategies, and tackle exciting challenges daily. Embark on a rewarding journey with us and make a significant impact in the world of marketing.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week. Our working arrangement requires employees to work in the office from Monday to Thursday. Friday will be work from home (WFH).
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As the Senior Associate, Marketing for SingSaver, you will be responsible for end-to-end execution, and optimization of marketing campaigns within your assigned product vertical(s). You will work closely with the Marketing and Commercial teams to bring campaigns to life across multiple channels and markets.

This role is highly execution-driven and requires strong project management, data-led decision-making, and AI-tool familiarity to ensure campaigns deliver profitable customer acquisition and engagement.

The Senior Associate, Marketing will be responsible for:

• Campaign Planning
• Review and interpret campaign briefs to ensure deliverables are clearly defined and aligned with objectives.
• Assist in creative direction and copywriting, including copies for website banners, social posts, emails, and paid ads, including creative documentation and campaign materials.
• End-to-End Execution
• Manage end-to-end campaign timelines and execution, creative workflows, and approval processes with internal and external stakeholders, including set up of email campaigns and creative roll-out on internal channels
• Coordinate with Vertical Marketing Manager to ensure local market execution and adaptation and ensure all creatives meet SingSaver’s brand and design guidelines, with keeping track of statuses on internal dashboards and trackers.
• AI & Data-Driven Optimization
• Use AI-powered tools to automate campaign brief and targeting, creative messaging testing allocation.
• Monitor funnel metrics (applications, approvals, VTAs and conversions) and optimize for issued targets.
• Cross-Functional Collaboration
• Coordinate across teams, including Growth Marketing, Commercial, Paid Ads, and Content, to ensure alignment and timely campaign delivery.
• Ensure all campaign assets and offer details are accurate, compliant, and up to date before launch and monitoring of live campaigns to ensure accurate representation of offers and creatives across SingSaver’s marketing touchpoints.
• Performance Management
• Track campaign metrics and contribution.
• Produce post-campaign analysis with insights and recommendations for continuous improvement.

In this role, we are looking for someone with:

• 2+ years of marketing and campaign experience, including campaign management and digital media planning experience
• Familiarity with AI marketing tools (e.g., predictive targeting, automated bidding, content generation, attribution).
• Strong analytic skills and understanding of digital ecosystems such as web analytics tools (Google Analytics), social media marketing applications (Facebook) and digital display marketing platforms (Google Ads)
• Strong cross-functional project management skills and proven ability to deliver on time and on budget
• Analytical mindset; able to link campaign metrics to P&L impact.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

Success Metrics:

• Vertical campaign metrics and contribution to revenue/GP.
• CAC/LTV improvement and issued conversion rates.
• Partner satisfaction with campaign execution.
• Speed and efficiency of campaign delivery.

#MoneyHeroGroup ##LI-AK1 #LI-Hybrid

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Marketing team is a vibrant and creative group dedicated to amplifying our brand and driving the company’s growth. Our team members are innovative thinkers who excel in crafting compelling narratives and engaging campaigns. We thrive in a dynamic, collaborative, and international environment that fosters both personal and professional growth. By joining us, you'll have the opportunity to shape the company’s voice, influence market strategies, and tackle exciting challenges daily. Embark on a rewarding journey with us and make a significant impact in the world of marketing.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, remote work arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As the (Senior) Associate, Marketing for SingSaver, you will be responsible for end-to-end execution, and optimization of marketing campaigns within your assigned product vertical(s). You will work closely with the Marketing and Commercial teams to bring campaigns to life across multiple channels and markets.

This role is highly execution-driven and requires strong project management, data-led decision-making, and AI-tool familiarity to ensure campaigns deliver profitable customer acquisition and engagement.

The (Senior) Associate, Marketing will be responsible for:

• Campaign Planning
• Review and interpret campaign briefs to ensure deliverables are clearly defined and aligned with objectives.
• Assist in creative direction and copywriting, including copies for website banners, social posts, emails, and paid ads, including creative documentation and campaign materials.
• End-to-End Execution
• Manage end-to-end campaign timelines and execution, creative workflows, and approval processes with internal and external stakeholders, including set up of email campaigns and creative roll-out on internal channels
• Coordinate with Vertical Marketing Manager to ensure local market execution and adaptation and ensure all creatives meet SingSaver’s brand and design guidelines, with keeping track of statuses on internal dashboards and trackers.
• AI & Data-Driven Optimization
• Use AI-powered tools to automate campaign brief and targeting, creative messaging testing allocation.
• Monitor funnel metrics (applications, approvals, VTAs and conversions) and optimize for issued targets.
• Cross-Functional Collaboration
• Coordinate across teams, including Growth Marketing, Commercial, Paid Ads, and Content, to ensure alignment and timely campaign delivery.
• Ensure all campaign assets and offer details are accurate, compliant, and up to date before launch and monitoring of live campaigns to ensure accurate representation of offers and creatives across SingSaver’s marketing touchpoints.
• Performance Management
• Track campaign metrics and contribution.
• Produce post-campaign analysis with insights and recommendations for continuous improvement.

In this role, we are looking for someone with:

• 2+ years of marketing and campaign experience, including campaign management and digital media planning experience
• Familiarity with AI marketing tools (e.g., predictive targeting, automated bidding, content generation, attribution).
• Strong analytic skills and understanding of digital ecosystems such as web analytics tools (Google Analytics), social media marketing applications (Facebook) and digital display marketing platforms (Google Ads)
• Strong cross-functional project management skills and proven ability to deliver on time and on budget
• Analytical mindset; able to link campaign metrics to P&L impact.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

Success Metrics:

• Vertical campaign metrics and contribution to revenue/GP.
• CAC/LTV improvement and issued conversion rates.
• Partner satisfaction with campaign execution.
• Speed and efficiency of campaign delivery.

#MoneyHeroGroup #LI-BP1 #LI-Remote

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.
• Salary range from MYR 72,000 per annum

About this role

We are looking for a data-driven Performance Designer to bridge the gap between our Creative and Growth Marketing teams. While traditional design focuses on brand aesthetics, your focus will be on conversion.

You will be responsible for the high-volume production of direct-response creative assets—social ads, landing pages, and email graphics—that drive new customer acquisition. You understand that "good design" is design that performs. You will work in a rapid iteration loop: designing concepts, launching them, analyzing performance data with the media buyers, and optimizing the next batch based on what won.

Key Responsibilities

Ad Creative & High-Velocity Testing

• High-Volume Production: Design and iterate on a high volume of static and motion-based ad creatives for email, Meta (Facebook/Instagram), TikTok, Google, and YouTube.
• Modular Design: Create templates that allow for rapid testing of different "hooks," headlines, value propositions, and visual styles without starting from scratch every time.
• Motion Graphics: Produce lightweight, high-converting video ads (using After Effects, CapCut, or Premiere) that are specifically pacing for social media consumption (stopping the scroll).

Funnel & Landing Page Optimization

• CRO Design: Design high-converting landing pages and advertorials. You aren't just making pages look good; you are designing for User Experience (UX) and Conversion Rate Optimization (CRO).
• Visual Hierarchy: Structure layouts to guide the user’s eye toward the "Add to Cart" or "Buy Now" action effectively.
• A/B Testing Support: Partner with the marketing team to design A/B tests for email, paid ads, and landing page elements (hero images, button colors, trust badges) to improve funnel efficiency.

Data Analysis & Collaboration

• Feedback Loops: Attend weekly performance meetings to review metrics (CTR, CPA, ROAS) and translate that data into new design decisions.
• Asset Management: Organize creative assets to ensure the media buying team always has fresh content to rotate into live campaigns.

Qualifications (Required)

• 3+ years of experience in digital design, specifically within a DTC, E-commerce, or performance agency environment.
• Motion Graphics proficiency: Ability to create engaging social video ads is non-negotiable (After Effects, Premiere, or similar).
• Expert in Figma & Adobe Creative Suite: Speed and efficiency in these tools are critical.
• Data Literacy: You don't need to be a media buyer, but you must understand basic performance metrics (Click-Through Rate, Conversion Rate, Cost Per Acquisition) and how design influences them.
• Direct Response Knowledge: You understand the psychology of sales—urgency, social proof, and clear calls to action.

Qualifications (Preferred)

• Experience in the sports, fitness, or outdoor industry.
• Experience with landing page builders (Unbounce, Shogun, Replo, or similar).
• Understanding of UI/UX principles for mobile-first shopping experiences.
• Basic video editing skills for editing UGC (User Generated Content) into ads.

Physical / Environmental Requirements

• The role requires extended periods of screen time.
• Ability to work in a fast-paced environment where priorities shift based on real-time ad performance data.

Additional Expectations

• Ego-Free Design: You are comfortable with the fact that sometimes the "ugliest" ad performs the best. You prioritize data over personal aesthetic preference.
• Curiosity: You actively swipe through your own social feeds to see what other brands are doing to "stop the scroll" and bring those ideas to the table.
• Speed: You thrive on momentum and can move from concept to export quickly.
• Generative AI expert: You know prompts, and can build creative content + pipelines at scale.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact 

The Senior Director, People is responsible for leading and optimizing all HR functions across the organization. The role serves as a strategic advisor and operational leader, driving excellence in HR service delivery and enhancing employee experience.

Strategic HR Leadership:

• Develop and implement People strategies aligned with the WPP Media’s business objectives and goals.
• Provide strategic guidance on talent acquisition, development and retention.

Talent Management:

• Lead talent acquisition efforts by developing recruitment strategies, leading the hiring process, and ensuring the organization attracts and retains top talent.
• Oversee performance management processes, including goal setting, performance reviews, and career development.

Employee Relations:

• Foster a positive work environment and manage employee relations issues effectively.
• Handle employee grievances, conflicts, and disciplinary matters in accordance with company policies and legal requirements.

Organizational Development:

• Drive initiatives to enhance organizational effectiveness, employee engagement, and workplace culture.
• Implement programs to promote diversity, equity, and inclusion within the organization.

Compensation and Benefits:

• Support the development of and administer competitive compensation and benefits programs to attract, motivate, and retain employees.
• Ensure compliance with relevant laws and regulations governing compensation and benefits.

Learning and Development:

• Oversee the design and delivery of learning and development programs to enhance employee skills, knowledge, and performance.
• Identify training needs and opportunities for professional growth for talent across all levels of experience.
• Manage the early talent learning and development program (Media Masters).

HR Operations Leadership:

• Develop and implement HR operations strategies, policies, and procedures to streamline processes and improve efficiency.
• Ensure compliance with applicable labor laws, regulations, and internal policies.
• Oversee payroll, benefits administration, HRIS and leave management and compliance audits.

Change Management:

• Lead People initiatives related to organizational change and restructuring, mergers, or acquisitions.
• Support employees through transitions and manage change effectively.

Executive Leadership:

• Serve as a strategic partner to senior leadership, providing insights and recommendations on people-related matters.
• Collaborate with other functional leaders to achieve organizational objectives.

Employee Advocacy:

• Act as an advocate for employees, representing their interests and concerns to senior management.
• Ensure fair treatment and opportunities for all employees.

Skills and Experience 

• Degree qualified in Human Resources from a reputable educational institution.
• 12+ years of generalist HR experience with strong focus on HR business partnering and operations.
• Proven track record in HR leadership, with a focus on rebuilding functions and managing day-to-day operations.
• Strong project management skills with a knack for driving change and process improvement.
• In-depth knowledge of market’s employment laws and government directives.
• Excellent communication, influencing, and coaching abilities.
• Proficiency in data analytics and reporting for informed decision-making.
• Resilience and adaptability to thrive in a fast-paced, matrixed environment.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.

Our client is an innovative decentralized exchange (DEX) dedicated to bridging the gap between centralized and decentralized trading. By combining institutional-grade systems with the security of on-chain operations, they provide a safe, simple, and scalable platform. They are seeking a proactive Talent Acquisition Specialist to spearhead recruitment efforts and support the broader HR ecosystem during a period of rapid growth.

Key Responsibilities

• Full-Cycle Recruitment: Manage the end-to-end talent acquisition process, from sourcing and screening to offer negotiation and onboarding.

• Strategic Sourcing: Identify and attract top-tier talent within the Web3, Crypto, and FinTech sectors using innovative sourcing strategies and platforms.

• HR Operations Support: Partner with leadership to assist in HR functions including performance management, compensation and benefits (C&B), and learning and development.

• Culture & Engagement: Develop and implement initiatives that foster a high-performance, inclusive, and positive remote-first work culture.

• Policy Development: Establish and refine HR policies and procedures to ensure scalability and alignment with the company’s mission.

• Compliance: Maintain a deep understanding of regional labor laws and employment practices to ensure organizational compliance across global markets.

Key Requirements

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Experience: Minimum of 5 years of professional HR or Recruitment experience, ideally within the Crypto, Blockchain, or FinTech industries.

• Regional Exposure: Proven experience managing recruitment or HR operations across multiple markets (e.g., Hong Kong, Singapore, or global remote hubs) is highly advantageous.

• Technical Savvy: Strong understanding of the decentralized exchange landscape and the unique talent needs of a decentralized organization.

• Soft Skills: Exceptional interpersonal and communication skills, with a demonstrated ability to influence stakeholders and build rapport in a fast-paced environment.

• Language: Professional fluency in English is essential.