About the Team

The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.

About the Role

As a Sales Development Representative (SDR), you'll be responsible for creating new business sales opportunities for SevenRooms by researching restaurants, hotels, and hospitality operators in the NAM region. You'll identify, engage, and qualify prospects that fit within our target customer profile, serving as the first point of contact for potential customers and evangelizing the power of our innovative guest experience & retention platform.

You’re excited about this opportunity because you will…

• Prospect and identify clients. Connect via email outreach and cold calling, inspiring prospects to learn about how SevenRooms can be an asset to their business. 
• Manage an organized pipeline. Test new technologies to source contact information and facilitate outbound outreach.
• Discover new target markets and implement thoughtful campaigns. Conduct outbound calls and emails, assisting the sales team by identifying relevant decision makers.
• Establish strong working relationships with prospects in the UK. Build rapport with different stakeholders. 

We’re excited about you because…

• You have 1+ years of previous work experience with strong attention to detail and ability to juggle multiple tasks at one time 
• You're comfortable in a quota driven sales environment with strong written and verbal communication skills
• You're a self-motivated and determined individual who likes the challenge of setting and exceeding goals, with innate curiosity and results-oriented mindset
• You have cold calling, sales training and Salesforce.com experience (preferred) with the natural ability to quickly build rapport and relationships
• You have restaurant, nightlife or hotel industry experience (a plus) and thrive in environments that require proactive thinking and relationship building

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the company

At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.”

By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology.

With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Expedia, Priceline, Google, and Uber.

Now backed by leading VCs and world-class investors including leaders from Booking.com, Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs.

Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era.

The Mission

Nuitée is looking for an intellectually rigorous Founder’s Associate to act as the primary surrogate for the Chief of Staff.

You will not just be assisting; you will be orchestrating. You will learn the DNA of our sales strategy, master our technical roadmap.

Key Responsibilities

• Executive Operations: Act as the "connective tissue" within the leadership team. You will supervise and mentor Chiara (Internship), ensuring her workstreams align with the Executive Office's priorities.
• Tactical Execution: Own "Stealth Projects" that don't have a home yet—ranging from AI integration audits to high-level commercial strategy.
• Strategy Synthesis: Shadow the CEO to internalize how Nuitée wins. You will move from observing sales strategy to proposing your own, eventually owning your P&L or product line.
• Internal Gatekeeping: Manage the hiring pipeline for the Executive Office. You will share LinkedIn profiles and CVs with Chiara to ensure a seamless screening process before executive involvement.

The Ideal Profile

• The Pedigree: Early career with a foundation in a top-tier Law Cabinet or Management Consulting firm. You understand the "City" pace and have an uncompromising bar for quality.
• The Experience: You’ve spent time in Venture Capital, Private Equity, or an AI/Tech Startup. You understand the "Founder Associate" model (think Nasser Chowdhury style autonomy).
• The Hunger: You are a "fresh" MBA graduate or junior professional who is technically curious. You don't just want to manage; you want to get into the "plumbing" of a Tech/AI startup.
• High Agency: You are autonomous. You don't wait for a brief; you identify a gap and fill it.

Why Nuitée?

• Front-Row Seat: You’ll see exactly how a global travel tech company is built and scaled.
• Massive Impact: Your work directly influences the decisions made at the board level.
• The Travel Edge: Work at the forefront of an industry that connects the world.

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Lucy.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink
• prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service
• lovingly take care of the preparation of our breakfast buffet and set the tables for the next morning
• hold down the fort at night and look after the house and guests
• handle the end-of-day closing with care, ensuring everything runs smoothly and stays on track
• share your insider tips with our guests, pointing them to the best hotspots in the city

We've been waiting for you, since you have/are: 

• ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet 😉
• a true night owl, who enjoys working primarily at night and in shifts, while always keeping everything under control
• counting reliability, multitasking and your willingness to learn among your strengths
• empathetic with others and love sharing your enthusiasm with those around you
• a great sense of humour, enjoy working in a team, and love interacting with our guests
• speaking fluent English
  
  

What's in for you? That's how we groove:

If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Lucy.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• prepare cocktails, drinks, and delicious snacks with a few skilled moves, ensuring smooth and seamless service
• let your imagination run wild and create your own drinks, depending on the season
• know what’s trending, support your lead in designing the bar menu, and use your skills to assist with bar training for the team
• take on various tasks in the service area and support other front desk activities
• roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards
• share your insider tips with our guests, pointing them to the best hotspots in the city

We've been waiting for you, since you have/are: 

• previous experience in a similar position, ideally in lifestyle hotels or at the bar hotspots of your city
• flexible and ready to work in shifts
• counting reliability, multitasking and your willingness to learn among your strengths
• empathetic with others and love sharing your enthusiasm with those around you
• a great sense of humour, enjoy working in a team, and love interacting with our guests
• speaking English fluently

What's in for you? That's how we groove:

If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Lucy.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink
• support our guests with the self-check-in process and take on additional front desk responsibilities
• prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service
• lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills
• roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards
• share your insider tips with our guests, pointing them to the best hotspots in the city

We've been waiting for you, since you have/are: 

• ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet 😉
• flexible and ready to work in shifts
• counting reliability, multitasking and your willingness to learn among your strengths
• empathetic with others and love sharing your enthusiasm with those around you
• a great sense of humour, enjoy working in a team, and love interacting with our guests
• speaking fluent English

What's in for you? That's how we groove:

If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Stella.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink
• prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service
• lovingly take care of the preparation of our breakfast buffet and set the tables for the next morning
• hold down the fort at night and look after the house and guests
• handle the end-of-day closing with care, ensuring everything runs smoothly and stays on track
• share your insider tips with our guests, pointing them to the best hotspots in the city

We've been waiting for you, since you have/are: 

• ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet 😉
• a true night owl, who enjoys working primarily at night and in shifts, while always keeping everything under control
• counting reliability, multitasking and your willingness to learn among your strengths
• empathetic with others and love sharing your enthusiasm with those around you
• a great sense of humour, enjoy working in a team, and love interacting with our guests
• speaking fluent English

What's in for you? That's how we groove:

If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Zoe.

In an area famed for its pleasures – both genteel and guilty – we’ve taken inspiration for our Ruby Lucy from the fly-by-night world of markets and fairgrounds. With her 75 rooms she’s channeling some serious old-world charm and to capture that fleeting moment of excitement and excess, we’ve sprinkled a little carnival magic throughout our design. A short walk from the river and five minutes from Waterloo station, Ruby Lucy's a great base for exploring London.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• take care of cleaning the hotel rooms and, when needed, the public areas
• handle additional special cleaning tasks in consultation with the Housekeeping Operations Manager/Housekeeping Supervisor
• ensure and maintain the established housekeeping quality standards
• work hand in hand with our hosts and hotel technicians to fulfil the needs of our guests
• are the go-to person for our guests on the floor and always know what to do
• take responsibility for lost and found items, because nothing slips through your fingers

We've been waiting for you, since you have/are: 

• gained experience in a similar position within the hospitality industry
• loving cleanliness and order, with a keen eye for the little details
• bringing a positive attitude and always have a smile on your face
• enjoying working with international guests and know how to handle their various requests
• speaking fluent English

What's in for you? That's how we groove:

If you want to know what to expect, listen to Andreea's story from our Ruby Zoe in London. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

The Senior Project Manager  is responsible for supporting the client with their internal and/or client-facing events and conferences while consistently delivering exceptional service through excellent project management and creative solutions. This includes the management of all aspects of the event operation, from initial briefing to reconciliation, including but not limited to project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, gift selection, audio/visual needs, webcasts, staging, speaker selection, execution, reconciliation and so on. 

There is a requirement for onsite events to travel domestically or abroad as required.

Your Contributions

• Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
• Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting 
• Sourcing, negotiating and managing site selections, contract management for venues and suppliers
• Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
• Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.)
• Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
• Assist with the training of new joiners
• Manage and mentor a team, which may include up to 5 direct reports. Management responsibilities, if applicable, include:
• Managing vacation schedules for direct reports ensuring coverage for the client at all times including providing coverage when team members are out of the office on vacation or for an event
• Oversee workload of the team ensuring day to day understanding of capacity/pressure points
• Management of staffing assignments considering individual team members capacities and capabilities 
• Management of personal development reviews for direct reports
• Lead and motivate direct reports, encouraging a productive and positive atmosphere
• Work with the team to ensure adherence to the client’s standards of operation and policies; ensure compliance and risk guidelines are followed
• Create and closely monitor value adds at every opportunity and demonstrate commercial awareness
• Share knowledge of best practices, new suppliers, services and venues
• Deepen relations with existing clients and maximize on all opportunities to generate new business

What We Are Looking For

• 8-10+ years’ Event Management experience, preferably in the financial services industry or a corporate environment
• Advanced experience of events, conferences, meeting and production management, including but not limited to C-level executive dinners, cocktail receptions, meetings, recognition events, and sponsorships
• Extensive experience with managing senior clients in planning and execution of events
• Experience managing a team of employees is a plus, but not required as not all Senior Project Manager roles have management responsibilities 
• Strong proficiency working in Cvent 
• Strong proficiency with Microsoft Excel and Microsoft Office
• Advanced project management skills with the ability to manage multiple projects simultaneously
• Excellent written and oral communication skills
• Extensive industry knowledge of new suppliers, venues, services, and best practices with active participation in the industry
• Strong client management skills with the ability to influence and lead by example, fostering a positive environment
• Strong team player, able to co-plan with colleagues and the client on large scale programs
• Strong ability to create best practice and take on new initiatives independently
• Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles
• Motivated, self-starter, ability to take direction and work independently; ability to think innovatively

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

• Private Medical Insurance with BUPA from day one
• 28 Days Annual Leave PLUS Bank Holidays
• Personal Volunteer Day
• 20 Days of Sick Pay each Year
• Enhanced Parental Leave (Maternity & Paternity)
• Wellness Stipend
• Complimentary access to Headspace, Rocket Lawyer & Maven
• Life Insurance
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Season Ticket Loan
• Mobile Phone Allowance
• Pension Scheme Enhancements
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#LI-hybrid #LI-GR1

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilised three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specialising in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.

Consistently recognised for excellence, recent honours include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution.

There is a requirement for onsite events to travel domestically or abroad as required.

Your Contributions

• Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
• Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting 
• Sourcing, negotiating and managing site selections, contract management for venues and suppliers
• Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
• Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.)
• Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
• Co-plan with colleagues and the client on larger scale programs; strong team player
• Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed
• Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events
• Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements
• Share knowledge of best practices, new suppliers, services and venues

What We Are Looking For

• 5–7+ years’ event management experience, preferably in a corporate or financial environment
• Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events
• Experience in working with and managing senior clients
• Proficient with Microsoft Office applications such as PowerPoint and Excel
• Motivated, self-starter, ability to work independently and project plan; ability to think innovatively
• Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
• Virtual event experience preferred – Webex and Zoom experience a plus
• Leadership/influencing/negotiation and decision-making skills
• Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions
• Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
• Strong client management skills
• Strong oral and written communication skills
• Ambitious, proactive and highly organized
• Willing to travel to various locations for site-visits and on-site management of events

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

• Private Medical Insurance with BUPA from day one
• 28 Days Annual Leave PLUS Bank Holidays
• Personal Volunteer Day
• 20 Days of Sick Pay each Year
• Enhanced Parental Leave (Maternity & Paternity)
• Wellness Stipend
• Complimentary access to Headspace, Rocket Lawyer & Maven
• Life Insurance
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Season Ticket Loan
• Mobile Phone Allowance
• Pension Scheme Enhancements
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#LI-TS1 #LI-Hybrid

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

Fixed-term contract - 12 months

The Senior Project Manager  is responsible for supporting the client with their internal and/or client-facing events and conferences while consistently delivering exceptional service through excellent project management and creative solutions. This includes the management of all aspects of the event operation, from initial briefing to reconciliation, including but not limited to project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, gift selection, audio/visual needs, webcasts, staging, speaker selection, execution, reconciliation and so on. 

There is a requirement for onsite events to travel domestically or abroad as required.

Your Contributions

• Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
• Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting 
• Sourcing, negotiating and managing site selections, contract management for venues and suppliers
• Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
• Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.)
• Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
• Assist with the training of new joiners
• Manage and mentor a team, which may include up to 5 direct reports. Management responsibilities, if applicable, include:
• Managing vacation schedules for direct reports ensuring coverage for the client at all times including providing coverage when team members are out of the office on vacation or for an event
• Oversee workload of the team ensuring day to day understanding of capacity/pressure points
• Management of staffing assignments considering individual team members capacities and capabilities 
• Management of personal development reviews for direct reports
• Lead and motivate direct reports, encouraging a productive and positive atmosphere
• Work with the team to ensure adherence to the client’s standards of operation and policies; ensure compliance and risk guidelines are followed
• Create and closely monitor value adds at every opportunity and demonstrate commercial awareness
• Share knowledge of best practices, new suppliers, services and venues
• Deepen relations with existing clients and maximize on all opportunities to generate new business

What We Are Looking For

• 8-10+ years’ Event Management experience, preferably in the financial services industry or a corporate environment
• Advanced experience of events, conferences, meeting and production management, including but not limited to C-level executive dinners, cocktail receptions, meetings, recognition events, and sponsorships
• Extensive experience with managing senior clients in planning and execution of events
• Experience managing a team of employees is a plus, but not required as not all Senior Project Manager roles have management responsibilities 
• Strong proficiency working in Cvent 
• Strong proficiency with Microsoft Excel and Microsoft Office
• Advanced project management skills with the ability to manage multiple projects simultaneously
• Excellent written and oral communication skills
• Extensive industry knowledge of new suppliers, venues, services, and best practices with active participation in the industry
• Strong client management skills with the ability to influence and lead by example, fostering a positive environment
• Strong team player, able to co-plan with colleagues and the client on large scale programs
• Strong ability to create best practice and take on new initiatives independently
• Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles
• Motivated, self-starter, ability to take direction and work independently; ability to think innovatively

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

• Private Medical Insurance with BUPA from day one
• 28 Days Annual Leave PLUS Bank Holidays
• Personal Volunteer Day
• 20 Days of Sick Pay each Year
• Enhanced Parental Leave (Maternity & Paternity)
• Wellness Stipend
• Complimentary access to Headspace, Rocket Lawyer & Maven
• Life Insurance
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Season Ticket Loan
• Mobile Phone Allowance
• Pension Scheme Enhancements
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#LI-hybrid #LI-GR1

Job Details

• 💼 Sales Operations | Business Operations
• 📍 Spain | Barcelona (open to any location is Spain)
• 🕜 Full-Time/Hybrid | Full-Time Remote

What you will do

As a Senior Manager, Sales Operations, you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems and insights that empower our sales organization and you will be reporting to our Director, Sales Operations. You will be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business.

Where you will have impact

• Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment.
• Evaluate our current structures, and implement the changes necessary to create a unified, scalable tactical sales operations team
• Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team.
• Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment.
• Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures.
• Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams.
• Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership.
• You will help define the 'Lighthouse way' of working by integrating AI into your role—whether it’s using AI to prioritize your sales pipeline, automate routine financial reconciliations, or extract faster insights from our commercial data to drive business growth.

About our team

You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running.

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Alan Healthy benefits: 160€/month for food or nursery.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. 
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven experience in a sales operations or revenue operations role.
• Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs).
• Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity.
• Demonstrated team management experience, with a passion for leading and developing high-performing individuals.
• Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation.
• Strong analytical skills with the ability to translate data and analysis into actionable business insights.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams.
• Fluent in both written and spoken English.
• You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. You don't just follow processes; you look for ways to augment them using the latest tech tools to increase your personal impact.

We welcome

• Familiarity with Looker or other data visualization tools.

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering #LI-DNI

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.  

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

Job details
● 💼 Revenue Team
● 📍United Kingdom
● 🕜 Full-Time Remote

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About Our Team
You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What’s in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Comprehensive health insurance: Private AXA coverage for you and your family.
• Flexible time off: Autonomy to manage your work-life balance.
• Competitive compensation: Proactively maintained to value your work.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops and frameworks to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Referral bonuses: Earn rewards for bringing in new talent.
• Additional maternity leave compensation: For the first 12 weeks of Statutory Maternity Pay (SMP), we top-up your SMP so that your salary reaches 100%.

Who You Are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

Job Details

• 💼 Sales Operations | Business Operations
• 📍 United Kingdom
• 🕜 Full-Time Remote

What you will do

As a Senior Manager, Sales Operations, you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems and insights that empower our sales organization and you will be reporting to our Director, Sales Operations. You will be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business.

Where you will have impact

• Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment.
• Evaluate our current structures, and implement the changes necessary to create a unified, scalable tactical sales operations team
• Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team.
• Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment.
• Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures.
• Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams.
• Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership.
• You will help define the 'Lighthouse way' of working by integrating AI into your role—whether it’s using AI to prioritize your sales pipeline, automate routine financial reconciliations, or extract faster insights from our commercial data to drive business growth.

About our team

You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running.

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Alan Healthy benefits: 160€/month for food or nursery.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. 
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven experience in a sales operations or revenue operations role.
• Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs).
• Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity.
• Demonstrated team management experience, with a passion for leading and developing high-performing individuals.
• Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation.
• Strong analytical skills with the ability to translate data and analysis into actionable business insights.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams.
• Fluent in both written and spoken English.
• You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. You don't just follow processes; you look for ways to augment them using the latest tech tools to increase your personal impact.

We welcome

• Familiarity with Looker or other data visualization tools.

Job Details

• 💼 Sales Operations | Business Operations
• 📍 Belgium
• 🕜 Full-Time Remote

What you will do

As a Senior Manager, Sales Operations, you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems and insights that empower our sales organization and you will be reporting to our Director, Sales Operations. You will be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business.

Where you will have impact

• Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment.
• Evaluate our current structures, and implement the changes necessary to create a unified, scalable tactical sales operations team
• Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team.
• Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment.
• Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures.
• Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams.
• Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership.
• You will help define the 'Lighthouse way' of working by integrating AI into your role—whether it’s using AI to prioritize your sales pipeline, automate routine financial reconciliations, or extract faster insights from our commercial data to drive business growth.

About our team

You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running.

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven experience in a sales operations or revenue operations role.
• Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs).
• Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity.
• Demonstrated team management experience, with a passion for leading and developing high-performing individuals.
• Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation.
• Strong analytical skills with the ability to translate data and analysis into actionable business insights.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams.
• Fluent in both written and spoken English.
• You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. You don't just follow processes; you look for ways to augment them using the latest tech tools to increase your personal impact.

We welcome

• Familiarity with Looker or other data visualization tools.

About Skyscanner

Everyone loves travelling, but planning is not without its challenges. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole “47 browser tabs open” phase and find flights, cars, and hotels quickly and easily.

Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all.

Our vision? To be the world's number one travel ally. (Ambitious? Yes, but, hey, that's what got us here.)

About the role
(Hybrid)

• Building smarter recommendation systems: You’ll join the team behind the ML systems that help millions of travellers find the right hotel or rental car — and you’ll keep raising the bar on relevance, quality, and performance.
• Owning the full journey: From fuzzy product questions to crisp modelling goals, you’ll run initiatives end-to-end: define what “good” looks like, build models, ship them, and iterate based on what the world tells us.
• Working where it matters: You’ll partner closely with Product and Engineering to get production systems into travellers’ hands (not just into notebooks).

What you’ll be doing

• Improving ranking & recommendations: You will design, build, and iterate on production ranking and recommendation systems across Hotels and Cars.
• Turning ambiguity into objectives: You will translate open-ended product challenges into clear modelling goals and hypotheses.
• Defining meaningful success: You will set success metrics that balance user value with marketplace and business outcomes.
• Running rigorous evaluation: You will design and analyse online experiments and offline evaluations to understand real impact.
• Applying statistical & causal reasoning: You will use strong statistical foundations (and causal thinking where it counts) to make confident, responsible decisions.
• Shipping with partners: You will work hand-in-hand with Product and Engineering to deploy, monitor, and improve systems in production.
• Communicating to influence: You will explain complex trade-offs clearly and help shape roadmap decisions with evidence.

About you

• Production-tested: You have 2+ years’ experience as a Data Scientist working in a production environment.
• Applied ML experience: You’ve worked on real-world machine learning or applied data science problems (bonus points if you have worked on ranking/recommender problems).
• Strong fundamentals: You bring solid foundations in statistics, machine learning, or quantitative analysis, and, you know when to use which tool.
• Hands-on with Python & SQL: You’re comfortable building in Python and querying data with SQL.
• Team-friendly engineer mindset: You’re familiar with collaborative development practices like version control and code review.
• Structured problem-solver: You can take an ambiguous problem, break it down methodically, and move it forward without needing a perfect brief.
• Thoughtful evaluator: You care about robust evaluation, including fairness and reliability considerations.

What it's like here

We are the real deal — no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans, building things that help travellers explore the world a little easier.

Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better - and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all.

Sound like your kind of adventure? Apply now and help us shape the future of travel.

We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you’d like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these.

The Role…

We are looking for an experienced full time Rooms Reservations Agent, to join our Soho Support Team. This position would suit someone with experience in room reservations, who is adaptable and thrives in a fast-paced working environment.

Main Duties...

• To effectively handle all incoming calls and email enquiries for room reservations for Soho House properties, converting enquiries to bookings and in line with mystery shop guidelines.
• Accurate data entry, ensuring that all guest records are correctly inputted at all times, without exception.
• To be commercially aware and able to offer recommendations on services. Keeping up to date with all promotions and special offers across the business.
• To ensure that Soho House reputation is second to none within the industry in terms of customer experience by continually exceeding guest expectation and providing service excellence.
• To undergo any training needed to achieve the above responsibilities

Requirements / Qualifications...

• Previous experience in a Reservations Agent role or similar - telephone based customer service experience essential.
• Previous experience with Opera is desirable.
• Excellent attention to detail and administration skills
• Previous experience of working with high profile/VIP guests
• Experience of working in a 5 star/luxury hotel is ideal, but not essential
• Problem solving skills and previous experience of managing complaints efficiently
• Excellent reading, writing, and oral proficiency in the English language
• Excellent time management skills with the ability to prioritise tasks and meet deadlines
• Sufficient knowledge of Microsoft Office

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Discounts at Soho House globally, as well as Soho Home and Cowshed
• Soho Friends Membership
• Enhanced Pension Scheme
• Private Health and Dental Care
• Cycle to Work Scheme/Season Ticket Loan
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

We are looking for an experienced sales professional to join our Key Accounts team within the Hotel Solutions group.  Our team builds exceptional, strategic, and long-term relationships with the largest and most valuable hotel companies within the Hotel Solutions portfolio.  We find ways to solve our clients’ many business challenges with a variety of Tripadvisor solutions, thereby supporting our customers and driving revenue for Tripadvisor.  We work across multiple internal and external stakeholders to ensure we find the right strategy for each of our partners.

You are the right person for this role if you are proactive, motivated, strategic, organized, and able to work well in a fast-paced, highly-driven and entrepreneurial environment. This role requires excellent sales and communications skills as well as effective relationship-building talents.  Beyond that, we are seeking sales experience in e-commerce, SAS, and other digital platforms along with demonstrated success with exceeding sales targets. 

Job Location: Republic of Ireland, Remote, or London (Hybrid or Remote)

What You'll Do:

• In this hybrid role, you will be responsible for managing and growing revenue within your territory, focusing on maximizing customer retention, acquiring new clients, and identifying upselling opportunities throughout the entire sales life cycle.
  
  
• You will develop a comprehensive understanding of key customer needs and requirements by creating impactful and strategic account plans.
  
  
• You will expand and nurture relationships with existing customers by uncovering their business needs and consistently proposing tailored solutions that align with their objectives.
  
  
• Conduct in-depth product demonstrations and consultatively position our hotel solutions, value proposition and benefit for business success
  
  
• Successfully negotiate, renew existing customers, and close new business
  
  
• Articulate data insights and metrics to demonstrate return on investment in line with clients’ business objectives during QBRs
  
  
• Consistently grow & maintain an sales opportunity pipeline and effectively forecast attainment
  
  
• Achieve and exceed agreed sales targets quarterly on revenue & other related KPIs
  
  
• Serve as the link of communication between key customers and internal teams
  
  
• Collaborate with other teams in the pursuit of excellent results and flawless execution
  
  
• Networks with senior internal and external personnel in the pursuit of professional development and to further industry knowledge & expertise
  
  
• Travel as needed to meet with clients and attend industry events.
  
  

Skills and Experience:

• Minimum of 5 years of proven experience in Key Account Management or Sales (preferably within the Travel Industry or selling to complex organizations)
  
  
• Strong ability to build and maintain long-term relationships with key clients by having a strong commitment to customer satisfaction and the ability to address client concerns promptly.
• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset 
• Demonstrated track record of achieving sales targets and driving revenue growth within Business Development or Key Account Sales.
  
  
• Excellent negotiation and closing skills to secure profitable contracts and agreements.
  
  
• Exceptional verbal and written communication skills for effective client interaction and presentations.
  
  
• Ability to analyze market data and client feedback to inform strategy and decision-making autonomously.
  
  
• Target driven and proven self-starter with ability to deliver on initiatives without constant supervision
  
  
• Territory and pipeline management experience using a CRM (Salesforce & Tableau)
  
  
• Bachelor’s Degree
  
  
• Bi-lingual (Fluent Spanish - English)
  
  

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-CH01

#TRIPADVISOR

The Role… 

At Soho House, the Sous Chef plays a vital leadership role within the kitchen, supporting the Head Chef and Senior Sous Chef in delivering exceptional, high-quality dishes across all services. As a key member of the culinary management team, the Sous Chef helps drive consistency, creativity, and operational excellence, ensuring that every plate reflects the standards and identity of Soho House. 

You will oversee day-to-day kitchen operations, supervise and develop junior chefs, and ensure food safety, allergen compliance, and kitchen hygiene remain at the highest level. The Sous Chef contributes to menu development, coordinates prep and service execution, and steps into leadership responsibilities in the absence of the Senior Sous Chef or Head Chef. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Clothing Allowance
• Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rate; Any Bedroom, Any House, $100 a night
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Support the Senior Sous Chef and Head Chef in leading all aspects of kitchen operations, ensuring smooth, efficient service across all meal periods. 
• Prepare, cook, and present dishes to Soho House standards, maintaining consistency in quality, flavour, and plating. 
• Oversee mise en place organisation, daily prep schedules, and service readiness for assigned sections. 
• Supervise and mentor junior chefs, providing guidance, training, and feedback to support their development. 
• Uphold strict food safety, hygiene, and allergen management procedures in line with HACCP and Soho House policies. 
• Assist in menu execution and contribute ideas to seasonal changes, specials, and development projects. 
• Support stock control activities, including ordering, deliveries, waste reduction, and inventory rotation. 
• Communicate effectively with both back-of-house and front-of-house teams to ensure seamless service and member satisfaction. 
• Lead by example through professionalism, punctuality, and a calm, solution-driven approach in a fast-paced environment. 
• Take charge of the kitchen when required, ensuring standards, staffing, and service run smoothly in the absence of senior leadership. 

What we are looking for...

• 3–5 years of experience in a high-volume, high-quality kitchen, ideally within a premium restaurant, hotel, or private members’ club. 
• Strong cooking skills across multiple kitchen sections with a solid understanding of classical and modern culinary techniques. 
• Proven experience supervising or leading small teams. 
• Excellent knowledge of HACCP, allergen procedures, and food safety practices. 
• Ability to work efficiently under pressure while maintaining high standards. 
• Professional, reliable, and passionate about food and team development. 
• Confident communicator with strong organisational and time-management skills. 
• Fluent in English. 

The Role… 

At Soho House, the Sous Chef plays a vital leadership role within the kitchen, supporting the Head Chef and Senior Sous Chef in delivering exceptional, high-quality dishes across all services. As a key member of the culinary management team, the Sous Chef helps drive consistency, creativity, and operational excellence, ensuring that every plate reflects the standards and identity of Soho House. 

You will oversee day-to-day kitchen operations, supervise and develop junior chefs, and ensure food safety, allergen compliance, and kitchen hygiene remain at the highest level. The Sous Chef contributes to menu development, coordinates prep and service execution, and steps into leadership responsibilities in the absence of the Senior Sous Chef or Head Chef. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Clothing Allowance
• Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rate; Any Bedroom, Any House, $100 a night
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Support the Senior Sous Chef and Head Chef in leading all aspects of kitchen operations, ensuring smooth, efficient service across all meal periods. 
• Prepare, cook, and present dishes to Soho House standards, maintaining consistency in quality, flavour, and plating. 
• Oversee mise en place organisation, daily prep schedules, and service readiness for assigned sections. 
• Supervise and mentor junior chefs, providing guidance, training, and feedback to support their development. 
• Uphold strict food safety, hygiene, and allergen management procedures in line with HACCP and Soho House policies. 
• Assist in menu execution and contribute ideas to seasonal changes, specials, and development projects. 
• Support stock control activities, including ordering, deliveries, waste reduction, and inventory rotation. 
• Communicate effectively with both back-of-house and front-of-house teams to ensure seamless service and member satisfaction. 
• Lead by example through professionalism, punctuality, and a calm, solution-driven approach in a fast-paced environment. 
• Take charge of the kitchen when required, ensuring standards, staffing, and service run smoothly in the absence of senior leadership. 

What we are looking for...

• 3–5 years of experience in a high-volume, high-quality kitchen, ideally within a premium restaurant, hotel, or private members’ club. 
• Strong cooking skills across multiple kitchen sections with a solid understanding of classical and modern culinary techniques. 
• Proven experience supervising or leading small teams. 
• Excellent knowledge of HACCP, allergen procedures, and food safety practices. 
• Ability to work efficiently under pressure while maintaining high standards. 
• Professional, reliable, and passionate about food and team development. 
• Confident communicator with strong organisational and time-management skills. 
• Fluent in English. 

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

JOIN THE INSURTECH INSIGHTS LONDON 2025 VOLUNTEER TEAM!

BE PART OF SOMETHING EXTRAORDINARY

Are you ready to be at the heart of Europe's most dynamic insurtech event while building skills that last a lifetime? The Insurtech Insights London 2025 Conference is calling for passionate volunteers to join our elite squad!

March 19-20, 2025 | Intercontinental Hotel, O2 London 

Where 6,000+ industry leaders, 400+ speakers, and 1,000+ companies will gather for groundbreaking discussions

JOIN OUR DYNAMIC TEAMS!

Volunteers will be divided into two main teams, each with specialized responsibilities:

OPERATIONS TEAM: Be the friendly face welcoming industry titans. Experience the behind-the-scenes magic that powers a world-class conference.

CONTENT TEAM: Work alongside industry thought leaders and help manage speaker sessions.

WHY VOLUNTEER WITH US?

PROFESSIONAL GROWTH

• Connect with thousands of business leaders, entrepreneurs, and investors
• Discover your next career opportunity or meet your future mentor
• Receive an official Volunteer Certificate for your portfolio
• Develop leadership skills that employers crave

PERSONAL DEVELOPMENT

• Participate in exclusive workshops with other ambitious professionals
• Experience the electric atmosphere of a world-class conference
• Gain insider knowledge working alongside the Insurtech Insights team
• Build communication skills in a dynamic, high-energy environment

NETWORKING & FUN

• Exclusive access to official After Parties
• Build lasting connections with fellow volunteers and the Insurtech team
• Be part of a community of like-minded professionals

BE INSPIRED!

See what awaits you: Watch last year's highlights

We are seeking a high-impact Travel Payments Consultant to serve as the lead advisor for our clients. This is a customer-facing strategic role designed for someone who can walk into a boardroom and explain how a payment architecture could have an impact on month end reconciliation but also solve for global tax fragmentation.

You won't just be recommending payment solutions; you will be designing the "Financial Blueprint" for global companies. Your goal is to help clients navigate the friction between a frictionless checkout and the "hard walls" of international tax compliance and e-invoicing mandates.

Key Responsibilities

• Strategic Advisory: Lead discovery workshops with client CFOs and CTOs to audit their current payment stacks and identify opportunities for efficiencies and optimization.
• Solution Architecture: Design end-to-end flows that integrate payment gateways with e-invoicing to ensure legal compliance without ruining the user experience.
• Tax & Compliance Roadmap: Educate clients on the impact of Continuous Transaction Controls (CTC) and help them transition from manual invoicing to automated, real-time fiscal reporting.
• Vendor Selection & Orchestration: Act as a neutral advisor to help clients select the right mix of PSPs (Payment Service Providers), Tax Engines, and Middleware to support their specific geographic footprint.
• Implementation Oversight: Bridge the gap between the client’s business requirements and the technical delivery teams to ensure the final solution meets local fiscal "truth."

Experience

• 5+ years processing and reconciling travel-related payments including airline tickets, hotel accommodations, car rentals, and ancillary travel services.
• 5+ years managing multiple payment methods such as virtual cards, lodge cards, corporate credit cards, and direct billing arrangements.
• 5+ years reviewing and validating supplier invoices for accuracy, contractual compliance, and correct authorization prior to payment.
• Investigate and resolve payment discrepancies, chargebacks, and vendor billing issues efficiently.
• Partner with travel management companies (TMCs), suppliers, and internal stakeholders to support seamless payment operations.
• Maintain accurate financial records and support month-end close, reconciliations, and reporting activities.
• Monitor transactions for duplicate charges, fraud risks, and policy exceptions.
• Assist with the implementation and optimization of travel payment and expense management systems.
• Provide guidance to travelers and internal teams regarding payment processes and policies.
• Ensure adherence to company policies, financial controls, and regulatory requirements.
• Nice to have: 5+ years exposure to VAT and other indirect taxes related to travel services, including basic validation of tax treatment on supplier invoices and support for tax reporting or recovery processes.

We are seeking a high-impact Travel Payments Consultant to serve as the lead advisor for our clients. This is a customer-facing strategic role designed for someone who can walk into a boardroom and explain how a payment architecture could have an impact on month end reconciliation but also solve for global tax fragmentation.

You won't just be recommending payment solutions; you will be designing the "Financial Blueprint" for global companies. Your goal is to help clients navigate the friction between a frictionless checkout and the "hard walls" of international tax compliance and e-invoicing mandates.

Key Responsibilities

• Strategic Advisory: Lead discovery workshops with client CFOs and CTOs to audit their current payment stacks and identify opportunities for efficiencies and optimization.
• Solution Architecture: Design end-to-end flows that integrate payment gateways with e-invoicing to ensure legal compliance without ruining the user experience.
• Tax & Compliance Roadmap: Educate clients on the impact of Continuous Transaction Controls (CTC) and help them transition from manual invoicing to automated, real-time fiscal reporting.
• Vendor Selection & Orchestration: Act as a neutral advisor to help clients select the right mix of PSPs (Payment Service Providers), Tax Engines, and Middleware to support their specific geographic footprint.
• Implementation Oversight: Bridge the gap between the client’s business requirements and the technical delivery teams to ensure the final solution meets local fiscal "truth."

Experience

• 5+ years processing and reconciling travel-related payments including airline tickets, hotel accommodations, car rentals, and ancillary travel services.
• 5+ years managing multiple payment methods such as virtual cards, lodge cards, corporate credit cards, and direct billing arrangements.
• 5+ years reviewing and validating supplier invoices for accuracy, contractual compliance, and correct authorization prior to payment.
• Investigate and resolve payment discrepancies, chargebacks, and vendor billing issues efficiently.
• Partner with travel management companies (TMCs), suppliers, and internal stakeholders to support seamless payment operations.
• Maintain accurate financial records and support month-end close, reconciliations, and reporting activities.
• Monitor transactions for duplicate charges, fraud risks, and policy exceptions.
• Assist with the implementation and optimization of travel payment and expense management systems.
• Provide guidance to travelers and internal teams regarding payment processes and policies.
• Ensure adherence to company policies, financial controls, and regulatory requirements.
• Nice to have: 5+ years exposure to VAT and other indirect taxes related to travel services, including basic validation of tax treatment on supplier invoices and support for tax reporting or recovery processes.

We are seeking a high-impact Travel Payments Consultant to serve as the lead advisor for our clients. This is a customer-facing strategic role designed for someone who can walk into a boardroom and explain how a payment architecture could have an impact on month end reconciliation but also solve for global tax fragmentation.

You won't just be recommending payment solutions; you will be designing the "Financial Blueprint" for global companies. Your goal is to help clients navigate the friction between a frictionless checkout and the "hard walls" of international tax compliance and e-invoicing mandates.

Key Responsibilities

• Strategic Advisory: Lead discovery workshops with client CFOs and CTOs to audit their current payment stacks and identify opportunities for efficiencies and optimization.
• Solution Architecture: Design end-to-end flows that integrate payment gateways with e-invoicing to ensure legal compliance without ruining the user experience.
• Tax & Compliance Roadmap: Educate clients on the impact of Continuous Transaction Controls (CTC) and help them transition from manual invoicing to automated, real-time fiscal reporting.
• Vendor Selection & Orchestration: Act as a neutral advisor to help clients select the right mix of PSPs (Payment Service Providers), Tax Engines, and Middleware to support their specific geographic footprint.
• Implementation Oversight: Bridge the gap between the client’s business requirements and the technical delivery teams to ensure the final solution meets local fiscal "truth."

Experience

• 5+ years processing and reconciling travel-related payments including airline tickets, hotel accommodations, car rentals, and ancillary travel services.
• 5+ years managing multiple payment methods such as virtual cards, lodge cards, corporate credit cards, and direct billing arrangements.
• 5+ years reviewing and validating supplier invoices for accuracy, contractual compliance, and correct authorization prior to payment.
• Investigate and resolve payment discrepancies, chargebacks, and vendor billing issues efficiently.
• Partner with travel management companies (TMCs), suppliers, and internal stakeholders to support seamless payment operations.
• Maintain accurate financial records and support month-end close, reconciliations, and reporting activities.
• Monitor transactions for duplicate charges, fraud risks, and policy exceptions.
• Assist with the implementation and optimization of travel payment and expense management systems.
• Provide guidance to travelers and internal teams regarding payment processes and policies.
• Ensure adherence to company policies, financial controls, and regulatory requirements.
• Nice to have: 5+ years exposure to VAT and other indirect taxes related to travel services, including basic validation of tax treatment on supplier invoices and support for tax reporting or recovery processes.

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

Purpose of the position

Develop and execute strategic plans to drive sales growth with existing hospitality customers across EMEA.
Set and oversee sales targets, ensuring both customer retention and new business acquisition goals are met.
Build and maintain strong relationships with key decision-makers to enhance customer satisfaction and loyalty.
Act as a brand ambassador for Molton Brown, representing the company at senior levels and driving brand visibility in the hospitality sector.
Lead team of 4.

Professional Experience

Over 5 years experience in new business development and working in Sales Hospitality.
Experience with a luxury brand selling business to business.
Knowledge of the EMEA luxury hotel and hospitality market.
Manager of teams and great working with people.

Key Responsibilities

• Manage EMEA sales team to drive sales and profit in line with global hotel strategy. Working with Hotel Director to define what the global strategy means for EMEA. Deliver Sales and Profit vs. budget on a monthly basis and roll up to the annual target.
• For own accounts.
  • Drive and achieve area sales, margin, and overall business profitability, ensuring sustainable growth.
  • Develop and execute strategic sales initiatives to maximize revenue across all accounts.
  • Monitor and analyse customer performance, identifying shortfalls and implementing corrective actions to improve results.
• Lead annual budgeting processes, ensuring financial targets align with company objectives for both top lines and bottom line and roll up across EMEA hotel team. 
• Prepare, present and analyse  sales and profit reporting.  Ensure EMEA sales team maintain Account Management System by ensuring that all customers data,   all new account information, leads and enquires are updated on Salesforce. Lead team through strong leadership, organisation and motivate the team and other stakeholders.  
• Become an expert in the industry with regards to assigned territory, and effectively build Molton Brown’s presence and brand awareness with key decision makers; 
  Establish networks with local hospitality organisations with EMEA
• Actively seek and build new business and individual hotel level as well as group level.
• Project Management of key business initiatives such as strategic development of the EMEA  market, marketing initiatives, Salesforce compliance including reporting.
  Negotiation with larger 3rd party groups and impact in EMEA for group deals.

Functional Competencies

• Ability to Build and Maintain Cross-functional relationships internally and externally
• Ability to manage a team
• Flexibility and Adaptability – Adjusts to work processes or procedures, adapts to others, and works effectively and in a positive manner when under pressure.
• Strong Communication skills both verbal and written/Conveys information clearly and concisely both in person, via corres- pondence and over the phone. Expresses oneself well and professionally and listen to others and ensure understanding of info
• Organising – Manages their time, Handles multiple activities, Establishes priorities, Meets deadlines, Deal with disruptions
  and interruptions, and overall works efficiently and effectively.  
•  Experience in new business development luxury brand preferably selling business to business within the luxury hotel and spa market.  Sucessful track record of achieving sales goals and budgets 
• Precision – Ability to pay close attention to detail, write clearly and legibly.                                                                           

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.  As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. 

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/

https://www.kao.com/emea/en/privacy/

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

The role:

This role is responsible for leading and executing strategic initiatives to drive sales growth, focusing on both Hotel accounts and Distributors. The position oversees sales targets, ensuring a balance between customer retention and new business acquisition. A key aspect of the role is building and nurturing strong relationships with senior stakeholders to strengthen customer loyalty and satisfaction. As a senior representative of Molton Brown, you will act as a brand ambassador, elevating brand visibility across the multiple channels. Additionally, the role includes leading and motivating a team of six to deliver on commercial objectives and support long-term business growth.

What you will do:

• Manage the Groups and Distributor sales team to drive sales and profit in line with global hotel strategy.
• Work with the Hotel Director to define what the global strategy means for Groups and Distributors.
• Deliver Sales and Profit vs. budget on a monthly basis and roll up to the annual target. Focusing on growing key distributor markets and Global Groups
• For own accounts:
  • Drive and achieve area sales, margin, and overall business profitability, ensuring sustainable growth.
  • Develop and execute strategic sales initiatives to maximize revenue across all accounts.
  • Monitor and analyse customer performance, identifying shortfalls and implementing corrective actions to improve results.
• Lead annual budgeting processes, ensuring financial targets align with company objectives for both top lines and bottom line and roll up across all Group Hotels and Distributors Hotel team. 
• Prepare, present and analyse sales and profit reporting.  
• Ensure the sales team maintain the Account Management System by ensuring that all customers data, all new account information, leads and enquires are updated on Salesforce.
• Become an expert in the industry with regards to assigned territory, and effectively build Molton Brown’s presence and brand awareness with key decision makers.
• Lead and manage a team; driving sales performance by setting clear objectives, delegating responsibilities effectively, and ensuring alignment with overall commercial goals. 
• Project Management of key business initiatives such as strategic development of the groups and distributor markets, marketing initiatives, Salesforce compliance including reporting.
• Negotiation with larger 3rd party groups for global deals

What you will need:

• Experience in new business development
• Over 5 years and working in Sales with Hospitality, Hotel Groups and Distributors at a Global level
• Preferably experience with a luxury brand selling business to business
• Experience managing sales teams; driving sales performance through effective leadership, clear delegation of responsibilities, and alignment with commercial objectives
• Ability to Build and Maintain Cross-functional relationships internally and externally
• Ability to adjust to work processes or procedures, to others, and work effectively and in a positive manner when under pressure.
• Strong Communication skills 
• Successful track record of achieving sales goals and budgets 
• Strong negotiation skills

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.  As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. 

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/

https://www.kao.com/emea/en/privacy/