Teneo is looking for a talented and driven Associate Consultant (AC) with a passion for business, campaigning, and corporate communications to join our team. Teneo is an integrated communications consultancy, providing all aspects of strategic counsel to business leaders and CEOs.

As CEOs and leadership teams continue to navigate complexity externally and internally, and as the expectations among different interconnected audiences continue to rise, our award-winning campaigning team puts businesses on the front foot, enabling them to speak with clarity and consistency to multiple audiences across the public realm, from consumers and employers to NGOs, political stakeholders and investors.

This role is primarily to support Teneo’s corporate communications and campaigning accounts, joining a thriving team advising high-profile clients on how to create effective narratives, build positive media and stakeholder relationships and tell proactive stories which support a business’s strategic objectives.

We’re interested in meeting candidates with wide-ranging perspectives, and we’re open to hearing from you whether you currently work agency side, or in-house.

It’s key for us that you can cut across sectors and switch seamlessly between all our disciplines, from reactive issues management to proactive storytelling. And we’d love it if, like us, you’re intellectually curious, creative, collaborative, and eager to learn.

As an AC you’ll be the lynchpin for our client account teams – displaying strong project and time management skills, delivering regular insight and analysis, staying ahead of the news agenda, and supporting on clients’ reputational and strategic objectives. ACs manage and coach our Account Executives and work into and learn from our Managing Directors, Directors, Associate Directors, Senior Consultants and Consultants.

Working at Teneo

Teneo works with some of the world’s biggest brands across a wide range of sectors and issues, including energy, tech, FMCG and financial services. Our clients include a significant number of the FTSE 100 and Fortune 100, as well as other global public and private corporations. We’re an ambitious, global consultancy which allows candidates unmatched opportunities to develop and work with inspiring, motivated people. Although this role is to primarily support our corporate communications and campaigning clients we actively encourage our people to grow and develop their advisory skills across all our disciplines, including financial and M&A, digital, creative campaigning and corporate communications, change and employee engagement, leadership coaching, sustainability, strategy and research, issues and crisis management, and restructuring and management consultancy, to solve complex business issues for our clients.

Key Responsibilities

As an Associate Consultant at Teneo, you will:

• Be reliable and responsive with a positive attitude and willingness to get involved without waiting to be asked
• Understand the importance of managing deadlines and proactively communicating about progress against them
• Have strong organisational skills to work across different client team, projects simultaneously
• Demonstrate excellent attention to detail
• Provide media monitoring on clients and their competitors, using a variety of inputs and tools – resulting in useful insights and advice on implications for clients
• Build a strong network of effective relationships internally and externally
• Seek opportunities for growth on client accounts and support on writing new business proposals
• Provide constructive day to day feedback and coaching to more junior members of the team whilst being able to implement personal feedback received
• Be a positive, flexible and ambitious team player

Skills and Experience

• Around 1 - 3 years’ experience in a communications role, within agency or in-house
• Experience generating good quality research and presenting insights in a useable and engaging way, whilst being able to comprehend at times technical subject matter across different industries / sectors
• Excellent written and verbal communications skills
• Strong media relations skills and contacts
• Ability to build solid client relationships and make valuable contributions in internal and external meetings
• Strong ability to grasp clients’ business objectives and relevant wider industry dynamics
• Enthusiasm about creativity and campaigning

What we can offer

New joiners are supported by an induction programme, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression. We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support. 

Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system.

Given our client base you’ll be working on career-defining work that is exciting, rewarding and one where you can make a real impact on high profile projects.

Company Benefits

As well as this we offer a whole host of benefits and reward including;

• Competitive salary (depending on experience)
• 28 days holiday
• Discretionary bonus
• Annual salary review
• Pension (with company contribution: 5% of annual salary)
• Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
• Private medical insurance
• Group income protection
• Life assurance
• Cycle to work schemes
• Season ticket loans
• Regular social, cultural and charitable activities
• Flexible working with office laptop and phone provided

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,800 employees located in 45+ offices around the world.

Come join our growing legal team to work on the most exciting issues at the leading edge of AI!

At Scale AI, we are powering the leading AI models and pioneering the next era of advanced AI systems for the world’s largest enterprises and forward-thinking governments. You will join a solutions-oriented legal team in a place where a healthy culture meets high standards and the ambition to shape the future of AI.

You will help grow Scale’s Global Public Sector business across Europe, the Middle East, and Asia. While work variety is guaranteed, in your role you will primarily help build and deploy a range of Generative and Agentic AI systems that deliver real-world impact for governments and public sector entities.

We are looking for a relentlessly curious, open-minded, and action-oriented commercial attorney who has fun negotiating complex agreements and can optimise risk – all while being a great teammate. If you enjoy solving novel challenges while continuously learning and building strong relationships, we’d love to hear from you!

You will:

• Drive Scale AI’s international expansion by enabling market entry and operations outside the US, particularly in support of the Global Public Sector team
• Draft, review, and negotiate a wide range of commercial agreements with global entities, including Sovereign AI deals, master services agreements, and bespoke software development agreements
• Manage complex public tenders as a prime, subcontractor, or consortium partner
• Counsel on privacy and emerging regulatory requirements
• Design, implement, and iterate on policies and processes to manage legal and business risk
• Partner within Legal and across functions and geographies, proactively delivering solutions that move the business forward

Ideally you'd have:

• UK, common law, or EU legal qualification with substantial experience working on English law matters 
• 7+ years PQE in the technology sector across leading law firms, in-house, or government 
• Solid commercial and IP legal skills combined with strong business and technical acumen    
• Extensive experience negotiating complex SaaS and bespoke software development agreements
• Experience with government engagements and public procurement processes
• Familiarity with EU law
• Passion for partnering with Sales and developing practical, risk-optimised solutions 
• A collaborative, low-ego approach to working across the organisation on projects large and small
• An ability to prioritise and the willingness to embrace new challenges as part of a fluid scope of work 

Nice to have:

• Experience with legal issues related to AI, including emerging AI regulatory requirements
• Privacy counselling and regulatory compliance experience
• Experience working at or closely with GCC-based governments and enterprises
• Proficiency in Arabic

We are looking for a Privacy Counsel to join our Legal department. This is a hybrid role based in London reporting to the Senior Privacy Counsel.

You’ll support the continued development and improvement of all aspects of Zscaler’s privacy compliance program while assisting with commercial agreements relating to SaaS products for global customers and partners. This is an outstanding opportunity to make a high-impact contribution to a growing company on the cutting edge of cloud internet security.

What you’ll do (Role Expectations)

• Serve as a subject matter expert on privacy, data protection, and related AI issues, addressing questions from customers and internal stakeholders
• Provide practical, business-focused guidance on data privacy, data protection, and AI-related compliance matters
• Review and negotiate Data Processing Agreements (DPAs) with customers and vendors, and advise legal team members on managing privacy and AI-related issues
• Stay up to date with global privacy, data protection, and AI regulations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Qualified lawyer with a valid license to practice in a UK or EU jurisdiction.
• 3+ years of experience in a corporate legal department or law firm advising on data privacy issues, including negotiating contracts and product counseling
• Expert knowledge of international privacy laws and regulations with experience providing guidance to global teams
• Experience with cybersecurity laws and incident response related to data privacy requirements
• CIPP, CIPM, CIPT, or other related professional certifications

What Will Make You Stand Out (Preferred Qualifications)

• Working knowledge of technology platforms and data flows, including cloud and mobile devices
• Experience designing compliance programs, policies, and processes within the tech industry
• Demonstrated ability to navigate complex AI frameworks and multi-jurisdictional technology transactions

#LI- MP1

#LI-Hybrid 

Position Title: Assistant General Counsel (Dublin / London)

Entity: Kroll Bond Rating Agency Europe Limited or Kroll Bond Rating Agency UK Limited

Employment Type: Full-time

Location: Dublin, Ireland or London, England 

Summary/Overview

Kroll Bond Rating Agency Europe Limited/Kroll Bond Rating Agency UK Limited and its affiliates (“KBRA”) are seeking an Assistant General Counsel to join its Legal Department. You will be enthusiastic, highly motivated, have a strong work ethic, and be well-equipped to work closely with other members of the Legal Department on privacy, data protection, and contract-related matters. The position will be based out of our Dublin or London office.

About the Team

The Legal Department handles all of KBRA’s legal matters with the exception of ratings. The Legal Department works with analysts, compliance, finance, technology, and senior management across the company.

About the Job

As Assistant General Counsel, your responsibilities will primarily focus on privacy and data protection issues as well as contract drafting, reviewing, and negotiation. Specific responsibilities may include:

• Advising on international data privacy and cybersecurity laws/regulations (including GDPR, UK GDPR, ePrivacy Directive, CCPA/CPRA, etc.).
• Assisting in the enhancement, implementation, and ongoing maintenance of privacy, data protection, and cybersecurity policies and practices across KBRA.
• Conducting and advising on privacy impact assessments, legitimate interest assessments and assisting with vendor and third-party due diligence, and issues related to cross-border data transfers.
• Supporting records of processing activities.
• Assisting with incident/ breach response, coordinating with Technology, Information Security, Legal, and Compliance and other internal stakeholders.
• Drafting, reviewing, and negotiating contracts and clauses relevant to privacy, including data processing agreements.
• Drafting, reviewing, and negotiating vendor and service provider contracts, client engagement letters, subscription agreements, and technology/service agreements.
• Providing privacy‐related input into contract review workflows and advise internal teams on risk allocation and compliance.
• Monitoring and tracking developments in privacy, data protection and AI, including enforcement, guidance updates, and standards in Ireland, UK, EU, and other relevant jurisdictions.
• Reviewing and updating privacy notices and policies.
• Keeping up to date with technology trends, including AI, and technology in use at KBRA and how they interact with privacy laws.
• Liaising with external regulators, legal advisors, and auditors as needed.
• Delivering training and awareness programs on privacy and data protection for internal teams.
• Acting as a resource for internal teams with respect to privacy-related and other legal questions.
• Contributing to corporate governance on privacy matters, including preparing board or committee materials where required.
• You will collaborate closely with cross-functional teams (Compliance, Technology, Marketing, Business Development), as well as external counsel and regulators, as needed.

About You

You will be successful in this role if you have:

• A qualifying law degree (or equivalent) and are admitted to practise as a solicitor in Ireland or England & Wales with, or eligible to obtain, a current practising certificate. Exceptionally, highly experienced privacy professionals with significant legal advisory experience may also be considered.
• 4-8 years post-qualification experience, specifically with hands-on exposure to privacy/data protection law.
• Strong experience with drafting, negotiating, and reviewing contracts, especially with privacy-sensitive clauses (DPAs, vendor agreements, client contracts, etc.).
• Demonstrated knowledge of GDPR (EU & UK), cross-border data transfer mechanisms (e.g. Standard Contractual Clauses, Binding Corporate Rules, etc.), ePrivacy laws, vendor/third party risk, and cybersecurity basics.
• Excellent verbal and written communication skills. Ability to explain legal and technical privacy concepts to non-legal stakeholders.
• Strong research, analytical, organisational, and project management skills, with great attention to detail. Able to manage multiple matters/tracks simultaneously under tight deadlines.
• Experience working in regulated environments is an advantage (financial services, tech, data / analytics, etc.).
• IAPP certification (CIPP/E, CIPP/US, CIPM, or equivalent) is a plus.

Benefits

• A flexible hybrid work schedule – Tuesdays, Wednesdays, Thursdays in the office
• Competitive benefits and paid time off
• Paid family and disability leave
• Pension plan
• Educational and professional development financial assistance
• Employee referral bonus program

About Us

KBRA (Kroll Bond Rating Agency, LLC) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider. Kroll Bond Rating Agency Europe is located at 2nd Floor, One George's Quay Plaza, George's Quay, Dublin 2 D02 E440.  Kroll Bond Rating Agency UK is located at Augustine House, Austin Friars, London, EC2N 2HA, United Kingdom.

#LI-KS1

#HYBRID

• This is a fixed-term contract opening until the end of 2026**

About the role

Lead the delivery of HR compliance and policy frameworks across the organisation, ensuring alignment with employment legislation and regulatory requirements. The role will focus on building strong compliance foundations across the employee lifecycle, enabling the business to operate confidently while proactively managing risk.

You will report to the Global Head of HR and work closely with the following stakeholders:

• Head of Corporate Services
• Chief Compliance Officer
• Deputy General Counsel
• HR Leadership Team
• Regional HR Leads

Scope & Impact

• Global remit across multiple jurisdictions
• Direct impact on organisational risk, governance, and reputation
• Supports delivery of HRLT priorities and compliance strategy
• Builds foundational HR compliance capability across the organisation

Key responsibilities

• Deliver HR compliance across the employee lifecycle, ensuring alignment with employment legislation and regulatory requirements (e.g. ERA, legislative change, data protection, SOX).
• Lead the development and implementation of HR policies and standards, ensuring consistency across regions while reflecting local requirements.
• Proactively identify and manage compliance risks, including horizon scanning for legislative and regulatory change.
• Act as a key interface between HR, Legal, and Compliance, ensuring aligned and practical approaches to risk management.
• Embed compliant practices into HR and manager activity, providing clear guidance, training, and tools.
• Oversee compliance monitoring, reporting, and audit activity, providing clear visibility of risks and areas for action.

Skills & Experience

• Strong experience in HR compliance, employment law, or HR risk/governance.
• Solid understanding of employment legislation and regulatory environments (UK essential, US desirable).
• Experience developing and implementing HR policies and frameworks in a global organization.
• Ability to translate complex regulation into practical, business-friendly HR solutions.
• Strong stakeholder management across HR, Legal, and Compliance.
• Comfortable operating in a matrixed, multi-jurisdictional environment.

About us

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-HYBRID

**This is a fixed-term contract opening until the end of 2026**

About the role

Lead the delivery of HR compliance and policy frameworks across the organisation, ensuring alignment with employment legislation and regulatory requirements. The role will focus on building strong compliance foundations across the employee lifecycle, enabling the business to operate confidently while proactively managing risk.

You will report to the Global Head of HR and work closely with the following stakeholders:

• Head of Corporate Services
• Chief Compliance Officer
• Deputy General Counsel
• HR Leadership Team
• Regional HR Leads

Scope & Impact

• Global remit across multiple jurisdictions
• Direct impact on organisational risk, governance, and reputation
• Supports delivery of HRLT priorities and compliance strategy
• Builds foundational HR compliance capability across the organisation

Key responsibilities

• Deliver HR compliance across the employee lifecycle, ensuring alignment with employment legislation and regulatory requirements (e.g. ERA, legislative change, data protection, SOX).
• Lead the development and implementation of HR policies and standards, ensuring consistency across regions while reflecting local requirements.
• Proactively identify and manage compliance risks, including horizon scanning for legislative and regulatory change.
• Act as a key interface between HR, Legal, and Compliance, ensuring aligned and practical approaches to risk management.
• Embed compliant practices into HR and manager activity, providing clear guidance, training, and tools.
• Oversee compliance monitoring, reporting, and audit activity, providing clear visibility of risks and areas for action.

Skills & Experience

• Strong experience in HR compliance, employment law, or HR risk/governance.
• Solid understanding of employment legislation and regulatory environments (UK essential, US desirable).
• Experience developing and implementing HR policies and frameworks in a global organization.
• Ability to translate complex regulation into practical, business-friendly HR solutions.
• Strong stakeholder management across HR, Legal, and Compliance.
• Comfortable operating in a matrixed, multi-jurisdictional environment.

About us

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

#LI-DT2 #LI-REMOTE

The role

We are seeking a Regulatory Counsel to join the Ethics and Compliance team to support our trade controls program across the US and EMEA operations. In this role, you will provide strategic advice on global trade controls, including export controls and sanctions, while also contributing to emerging regulatory challenges affecting AI, cloud, and digital infrastructure (including data center operations).

You will work cross-functionally with product, engineering, sales, and operations teams; coordinate with outside counsel on complex regulatory matters; and have significant latitude to shape our approach to regulatory challenges. We’re a remote-first organization with global team members, so you’ll need to be comfortable working across time zones and cultures.

Your responsibilities will include: 

• Advise on US export control (EAR) and sanctions (OFAC) compliance, as well as EU/UK export controls or sanctions where applicable, for AI cloud infrastructure services, including license exception eligibility and deemed export considerations.
• Provide legal guidance on escalated restricted party screening issues and advise on regulatory risks associated with business partner onboarding and transaction reviews.
• Advise on export classifications, licensing assessments, jurisdiction and classification, deemed export compliance, and foreign national access to controlled technology.
• Advise on export control implications of cross-border technology transfers and access to controlled technical data across US and EMEA jurisdictions.
• Monitor regulatory developments (US, UK, EU, and relevant member-state regimes) affecting technology exports, sanctions regimes, AI systems, and cloud services; assess impact and recommend policy responses.
• Advise on compliance processes, policies, and internal guidance materials; coordinate with outside counsel as needed.
• Collaborate with stakeholders to integrate compliance into business operations; support regulatory incident response, including internal reviews related to potential export controls or sanctions issues.

We expect you to have: 

• JD from an accredited law school and admission to practice in at least one U.S. jurisdiction (or eligibility to in-house registration); UK/EU qualifications considered.
• 3-6 years of relevant experience. Familiarity with encryption classifications (e.g., License Exception ENC) is a plus.
• Demonstrated ability to apply complex regulations to products, services, and business operations and advise on applicable regulatory risks.
• Excellent analytical, written, and verbal communication skills, stakeholder management, and ability to explain complex regulations to technical and business audiences, including working effectively across time zones with globally distributed teams.
• High level of integrity and ability to manage multiple priorities in fast-paced environment.

It will be an added bonus if you have: 

• Experience in a highly regulated, high-growth, or global technology environment.
• Experience with national security-related technology controls or review processes is a plus.

We are looking for someone business-minded who is forward-thinking, pragmatic, and comfortable with uncertainty.

We offer competitive salaries, ranging from 156k - 236k OTE (On Target Earnings) + equity based on your experience.

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are  looking for a talented Legal Counsel who is passionate about B2B sales and enjoys working in a dynamic and fast-moving international environment, with a wide variety of contractual and commercial duties. The role involves work across multiple European countries.This role can be based in Italy, Spain, or the UK, giving you the flexibility to choose between three dynamic and exciting locations. 

YOUR IMPACT

• Review, draft, and negotiate a variety of contractual agreements with the company’s partners and participate in meetings
• Respond to internal and external inquiries and advice on the contract terms and conditions, including (but not limited to) commercial matters, data protection, and intellectual property.
• Oversee contract review and escalation processes, ensuring compliance with legal and business standards.
• Translate and clarify contractual terms to align with regional legal and business requirements.
• Develop and implement legal playbooks in collaboration with other business areas.
• Clearly explain contract terminology and conduct legal training sessions and workshops for internal teams, providing general guidance on the subjects under their responsibility.
• Support high-volume legal demands from different business units, ensuring efficiency and compliance.
• Anticipate, identify, and mitigate legal risks and potential contingencies, suggesting preventive measures to avoid legal disputes.
• Serve as a trusted advisor and provide responsive legal advice to business areas to further the company's business and protect its interests.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Law Degree (obtained in any European Country).
• Expertise in contract law, risk assessment, data protection and legal negotiations.
• 6+ years of proven work experience in a law firm or in-house legal roles within multinational companies.
• Experience in contract review, negotiation, and general advisory.
• Excellent communication and negotiation skills, including diplomacy and flexibility.
• In-depth knowledge of contract terms and conditions and ability to work across different countries.
• Experience working with AI and Contract Lifecycle Management tools.
• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Ability to work collaboratively and effectively with cross-functional teams.
• Ability to explain complex issues in a clear, simple and concise manner to all levels of the organization.
• Solid judgment and business acumen.
• Enthusiastic, self-motivated and efficient.
• Native or Fluent English and French is mandatory.
• Strong organizational skills to work independently, prioritize and manage multiple time-sensitive projects simultaneously.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in drafting, reviewing, and negotiating contractual agreements, advising on data protection and intellectual property matters, knowledge of European law, and fluency in French and English are mandatory requirements. 

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

HEALTHCARE: Health and dental insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!). 

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID 

#LI-LO1

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are  looking for a talented Legal Counsel who is passionate about B2B sales and enjoys working in a dynamic and fast-moving international environment, with a wide variety of contractual and commercial duties. The role involves work across multiple European countries.This role can be based in Italy, Spain, or the UK, giving you the flexibility to choose between three dynamic and exciting locations. 

YOUR IMPACT

• Review, draft, and negotiate a variety of contractual agreements with the company’s partners and participate in meetings
• Respond to internal and external inquiries and advice on the contract terms and conditions, including (but not limited to) commercial matters, data protection, and intellectual property.
• Oversee contract review and escalation processes, ensuring compliance with legal and business standards.
• Translate and clarify contractual terms to align with regional legal and business requirements.
• Develop and implement legal playbooks in collaboration with other business areas.
• Clearly explain contract terminology and conduct legal training sessions and workshops for internal teams, providing general guidance on the subjects under their responsibility.
• Support high-volume legal demands from different business units, ensuring efficiency and compliance.
• Anticipate, identify, and mitigate legal risks and potential contingencies, suggesting preventive measures to avoid legal disputes.
• Serve as a trusted advisor and provide responsive legal advice to business areas to further the company's business and protect its interests.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Law Degree (obtained in any European Country).
• Expertise in contract law, risk assessment, data protection and legal negotiations.
• 6+ years of proven work experience in a law firm or in-house legal roles within multinational companies.
• Experience in contract review, negotiation, and general advisory.
• Excellent communication and negotiation skills, including diplomacy and flexibility.
• In-depth knowledge of contract terms and conditions and ability to work across different countries.
• Experience working with AI and Contract Lifecycle Management tools.
• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Ability to work collaboratively and effectively with cross-functional teams.
• Ability to explain complex issues in a clear, simple and concise manner to all levels of the organization.
• Solid judgment and business acumen.
• Enthusiastic, self-motivated and efficient.
• Native or Fluent English and French is mandatory.
• Strong organizational skills to work independently, prioritize and manage multiple time-sensitive projects simultaneously.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in drafting, reviewing, and negotiating contractual agreements, advising on data protection and intellectual property matters, knowledge of European law, and fluency in French and English are mandatory requirements. 

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

HEALTHCARE: Health and dental insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!). 

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID 

#LI-LO1

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are  looking for a talented Legal Counsel who is passionate about B2B sales and enjoys working in a dynamic and fast-moving international environment, with a wide variety of contractual and commercial duties. The role involves work across multiple European countries.This role can be based in Italy, Spain, or the UK, giving you the flexibility to choose between three dynamic and exciting locations. 

YOUR IMPACT

• Review, draft, and negotiate a variety of contractual agreements with the company’s partners and participate in meetings
• Respond to internal and external inquiries and advice on the contract terms and conditions, including (but not limited to) commercial matters, data protection, and intellectual property.
• Oversee contract review and escalation processes, ensuring compliance with legal and business standards.
• Translate and clarify contractual terms to align with regional legal and business requirements.
• Develop and implement legal playbooks in collaboration with other business areas.
• Clearly explain contract terminology and conduct legal training sessions and workshops for internal teams, providing general guidance on the subjects under their responsibility.
• Support high-volume legal demands from different business units, ensuring efficiency and compliance.
• Anticipate, identify, and mitigate legal risks and potential contingencies, suggesting preventive measures to avoid legal disputes.
• Serve as a trusted advisor and provide responsive legal advice to business areas to further the company's business and protect its interests.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Law Degree (obtained in any European Country).
• Expertise in contract law, risk assessment, data protection and legal negotiations.
• 6+ years of proven work experience in a law firm or in-house legal roles within multinational companies.
• Experience in contract review, negotiation, and general advisory.
• Excellent communication and negotiation skills, including diplomacy and flexibility.
• In-depth knowledge of contract terms and conditions and ability to work across different countries.
• Experience working with AI and Contract Lifecycle Management tools.
• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Ability to work collaboratively and effectively with cross-functional teams.
• Ability to explain complex issues in a clear, simple and concise manner to all levels of the organization.
• Solid judgment and business acumen.
• Enthusiastic, self-motivated and efficient.
• Native or Fluent English and French is mandatory.
• Strong organizational skills to work independently, prioritize and manage multiple time-sensitive projects simultaneously.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in drafting, reviewing, and negotiating contractual agreements, advising on data protection and intellectual property matters, knowledge of European law, and fluency in French and English are mandatory requirements. 

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

HEALTHCARE: Health and dental insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!). 

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. 

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

 #LI-HYBRID 

#LI-LO1

We are currently seeking an Employment Lawyer to support Axiom clients across a broad range of industries and complex UK, EMEA and international employment law matters. In this role, you will provide practical, commercially focused legal advice on contentious and non-contentious UK employment law, employee relations, workplace investigations, senior exits, settlement agreements, TUPE, redundancy and restructuring matters, while also supporting EMEA and global employment projects in partnership with HR, legal, commercial, procurement and senior business stakeholders across leading global organisations.

Responsibilities:

• Provide legal advice and support on UK employment law matters, including employee relations, performance management, disciplinary processes, grievances, senior exits, redundancies, restructurings, settlement agreements and day-to-day HR advisory issues.
• Advise on sensitive and high-profile employment matters, including workplace investigations, whistleblowing complaints, misconduct, discrimination, harassment, bullying, senior employee issues and complex terminations across UK, EMEA and international workforces.
• Support HR, legal and business stakeholders on EMEA and international employment matters, including cross-border workforce issues, employment policies, training initiatives, change management, risk management and employment-related regulatory considerations.
• Draft, review and negotiate employment-related documentation, including employment contracts, retention agreements, transfer arrangements, settlement agreements, senior executive contracts, policy documents and employment contract templates across key jurisdictions.
• Partner with teams on employment-related contractual matters, including personnel-related clauses, health and safety obligations, workforce risk, outsourcing arrangements, TUPE considerations and customer-facing commercial agreements.

Minimum Qualifications:

• Qualified lawyer eligible to practise in the UK, or equivalent overseas qualification with strong relevant UK employment law experience.
• Demonstrated experience advising on UK employment law matters, including employee relations, performance management, grievances, disciplinary processes, workplace investigations, terminations, redundancies, restructurings and settlement agreements.
• Experience advising corporations, in-house legal teams, HR teams or senior business stakeholders on complex and sensitive employment issues, either in-house or through a leading law firm.
• Strong exposure to contentious and non-contentious employment matters, EMEA and international employment law, cross-border advisory work, employment policies, workforce risk, TUPE, senior exits, discrimination, harassment and whistleblowing issues.
• Excellent commercial awareness, stakeholder management skills, judgement, attention to detail and the ability to deliver pragmatic, business-focused legal advice in fast-paced, sensitive and international environments.

Compensation, Benefits & Location:

This role offers a highly competitive compensation and benefits package in the alternative legal services marketplace, that includes health benefits, pension and more. Axiomites also get access to professional development resources and learning and development programs. Axiom provides the opportunity to work remotely, onsite or hybrid, depending on client requirements.

Axiom is the global leader in high-calibre, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in breed alterative legal services.

 Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom’s legal department is Mansfield certified and is committed to considering at least 50% diverse candidates for leadership roles and outside counsel representation.

 Learn more about working at Axiom.

Equal Opportunity Employer: Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

We understand that many legal professionals have chosen to adopt the consultancy model, and we are happy to discuss this option with you. We offer both consultants and employees the opportunity to work with our enviable client roster.  Contact us in complete confidence to find out more about opportunities to work with Axiom as an employee or consultant.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line. 

Axiom Global Limited is a company registered in England and Wales. Registered number: 11777468 Registered Office: Challoner House, 3rd Floor, 19-21 Clerkenwell Close, London, UK, EC1R 0AA.

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at https://www.axiomlaw.com/privacy-notice. 

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work.

By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge.

#LI-AC1

We are currently seeking a Retail Banking Lawyer to support Axiom clients on a range of consumer finance and retail banking matters. In this role, you will provide practical, commercially focused legal advice on consumer financial products, consumer credit, and retail banking regulation, working closely with retail banks, credit card issuers, mortgage lenders, and other financial institutions.

Responsibilities:

• Provide legal advice and support on consumer banking and consumer finance matters, including products such as loans, credit cards, mortgages, and BNPL (buy now, pay later) arrangements.
• Advise on regulatory compliance and consumer protection frameworks, including the Consumer Credit Act 1974 (CCA), FCA Handbook, and Consumer Duty.
• Draft, review, and negotiate consumer finance agreements, credit agreements, loan documentation, and customer terms and conditions.
• Support the development and launch of consumer financial products and retail banking products, ensuring compliance with UK financial services regulation.
• Conduct legal analysis and regulatory reviews to identify and mitigate risks relating to consumer lending, credit products, and retail banking activities.

Minimum Qualifications:

• Qualified lawyer eligible to practice in the UK with the right to work in the UK.
• Demonstrated experience advising on consumer banking, consumer credit, or retail financial services regulation.
• Strong experience advising retail banks, credit card issuers, mortgage lenders, or consumer finance providers.
• Experience drafting and advising on consumer finance documentation, including loan agreements, credit agreements, and consumer terms and conditions.
• Strong commercial awareness, excellent stakeholder management skills, and the ability to deliver pragmatic, business-focused legal advice in a regulated environment.

Compensation, Benefits & Location:  

This role offers a highly competitive compensation and benefits package in the alternative legal services marketplace, that includes health benefits, pension and more. Axiomites also get access to professional development resources and learning and development programs. Axiom provides the opportunity to work remotely, onsite or hybrid, depending on client requirements.

Axiom is the global leader in high-calibre, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in breed alterative legal services.

Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom’s legal department is Mansfield certified and is committed to considering at least 50% diverse candidates for leadership roles and outside counsel representation.

Learn more about working at Axiom.

Equal Opportunity Employer: Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

We understand that many legal professionals have chosen to adopt the consultancy model, and we are happy to discuss this option with you. We offer both consultants and employees the opportunity to work with our enviable client roster.  Contact us in complete confidence to find out more about opportunities to work with Axiom as an employee or consultant.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line. 

Axiom Global Limited is a company registered in England and Wales. Registered number: 11777468 Registered Office: Challoner House, 3rd Floor, 19-21 Clerkenwell Close, London, UK, EC1R 0AA.

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at https://www.axiomlaw.com/privacy-notice. 

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work.

By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge.

#LI-AC1

We are currently seeking a Corporate M&A Lawyer to support Axiom clients across a broad range of sectors and corporate transactional matters. In this role, you will provide practical, commercially focused legal advice on mergers, acquisitions, disposals, restructurings, reorganisations, joint ventures and private equity investments, working closely with legal, finance, corporate development and business stakeholders across the full transaction lifecycle.

Responsibilities:

• Advise on corporate transactions including mergers, acquisitions, disposals, restructurings, reorganisations, joint ventures, and private equity investments, supporting execution across the full transaction lifecycle.
• Lead on transaction delivery, including structuring, due diligence, risk assessment, and execution, with a focus on hands-on deal experience rather than purely advisory work.
• Draft, review, and negotiate key transaction documentation (SPAs, shareholders’ agreements, disclosure letters, NDAs, ancillary documents) and advise on warranties, indemnities, and deal mechanics.
• Provide support on corporate governance and company secretarial matters, including board processes, shareholder arrangements, and regulatory compliance (experience with entity rationalisations and reorganisations desirable).

Minimum Qualifications:  

• Eligible to practice as a lawyer in the UK with strong corporate experience gained in private practice or in-house environment's.
• Demonstrated experience advising on complex corporate transactions (mergers, acquisitions, disposals, sales, restructurings, reorganisations), with a focus on execution and deal delivery.
• Experience or exposure to corporate governance, company secretarial matters, and entity rationalisation projects desirable.
• Strong commercial acumen with the ability to provide practical, business-focused legal advice and build relationships with internal and external stakeholders.

Compensation, Benefits & Location:  

This role offers a highly competitive compensation and benefits package in the alternative legal services marketplace, that includes health benefits, pension and more.  Axiomites also get access to professional development resources and learning and development programs. Axiom provides the opportunity to work remotely, onsite or hybrid, depending on client requirements.

Axiom is the global leader in high-calibre, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in breed alterative legal services.

Axiom is a leader in diversity, inclusion, and social engagement. Diversityis core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom’s legal department is Mansfield certified and is committed to considering at least 50% diverse candidates for leadership roles and outside counsel representation.

Learn more about working at Axiom.

Equal Opportunity Employer: Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

We understand that many legal professionals have chosen to adopt the consultancy model, and we are happy to discuss this option with you. We offer both consultants and employees the opportunity to work with our enviable client roster.  Contact us in complete confidence to find out more about opportunities to work with Axiom as an employee or consultant.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line. 

Axiom Global Limited is a company registered in England and Wales. Registered number: 11777468 Registered Office: Challoner House, 3rd Floor, 19-21 Clerkenwell Close, London, UK, EC1R 0AA.

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at https://www.axiomlaw.com/privacy-notice. 

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work.

By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge.

#LI-AC1

We are currently seeking a Fintech, Payments & Digital Assets Lawyer to support Axiom clients across the financial services, technology, fintech, payments, crypto and digital assets sectors. In this role, you will provide practical, commercially focused legal advice on complex commercial, regulatory and technology matters, working closely with fintech platforms, payment service providers, digital asset businesses, financial institutions, technology companies and other regulated or high-growth organisations.

Responsibilities:

• Provide legal advice and support on fintech, payments, digital assets, crypto, blockchain and technology-related matters, including commercial partnerships, platform arrangements, payment products, embedded finance, digital wallets, tokenisation and other innovative financial services offerings.
• Draft, review and negotiate a broad range of commercial and technology agreements, including partnership agreements, payment services agreements, SaaS agreements, cloud services contracts, outsourcing arrangements, referral agreements, reseller agreements, supplier contracts and technology service agreements.
• Advise on regulatory compliance for financial services, payments and digital asset-related activities, including FCA regulation, payment services, e-money, cryptoasset regulation, outsourcing, operational resilience, data governance, technology risk and cross-border service delivery.
• Support the development, launch and scaling of fintech, payments and digital asset products, ensuring contractual frameworks and regulatory considerations align with commercial objectives, stakeholder requirements and risk management expectations.
• Monitor and interpret UK, EU and global regulatory developments impacting fintech, payments, digital assets, crypto, technology transactions, outsourcing, digital transformation and financial services innovation.

Minimum Qualifications:

• Qualified lawyer eligible to practise in the UK, or equivalent overseas qualification with strong relevant UK experience.
• Demonstrated experience advising on fintech, payments, digital assets, crypto, blockchain, technology transactions or financial services regulatory matters.
• Strong experience drafting, reviewing and negotiating complex commercial and technology agreements, including SaaS, cloud, outsourcing, partnership, supplier, payment services and platform agreements.
• Experience advising fintech companies, payment service providers, e-money institutions, digital asset businesses, technology companies, banks, financial institutions or other regulated financial services organisations.
• Excellent commercial awareness, stakeholder management skills and the ability to deliver pragmatic, business-focused legal advice in a fast-paced and highly regulated environment.

Compensation, Benefits & Location:  

This role offers a highly competitive compensation and benefits package in the alternative legal services marketplace, that includes health benefits, pension and more.  Axiomites also get access to professional development resources and learning and development programs. Axiom provides the opportunity to work remotely, onsite or hybrid, depending on client requirements.

Axiom is the global leader in high-calibre, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in breed alterative legal services.

Axiom is a leader in diversity, inclusion, and social engagement. Diversityis core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom’s legal department is Mansfield certified and is committed to considering at least 50% diverse candidates for leadership roles and outside counsel representation.

Learn more about working at Axiom.

Equal Opportunity Employer: Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

We understand that many legal professionals have chosen to adopt the consultancy model, and we are happy to discuss this option with you. We offer both consultants and employees the opportunity to work with our enviable client roster.  Contact us in complete confidence to find out more about opportunities to work with Axiom as an employee or consultant.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line. 

Axiom Global Limited is a company registered in England and Wales. Registered number: 11777468 Registered Office: Challoner House, 3rd Floor, 19-21 Clerkenwell Close, London, UK, EC1R 0AA.

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at https://www.axiomlaw.com/privacy-notice. 

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work.

By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge.

#LI-AC1

 Influence Director  
Large FMCG Drinks Portfolio  
 
  

Department: PR & Influence 
Location: London / Hybrid
Contract type: Fixed-Term (12 months) 
Full Time/Part time: Full Time 
Reporting into: Client Partner  
 

About Ogilvy:   

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, , Mondelēz International, Unilever, TK Maxx and Pernod Ricard.   

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.   

The Role:  
 
As an Influence Account Director at our company, you will play a crucial role in leading some of the most exciting and challenging projects in the industry. You will be armed with your experience and proven ability to think and do, enabling you to tackle complex problems with ease.  

At our company, we pride ourselves on delivering strategic and impactful influence campaigns that align with our clients' objectives. As the Influence Account Director, you will bring a solid understanding of influence strategy, always ensuring that you and the team are working towards strategic objectives. Your experience managing large multi-market campaigns will be invaluable in delivering campaigns that make a real difference to our clients.  

In addition to your day-to-day responsibilities, you will provide senior counsel to clients, advising on industry developments as they occur and showing relevance for clients on the ground. You will stay up-to-date with cultural/social trends and customers’ views and attitudes. You will also assist in the development of and participation in promoting our influencer offering across the business, including writing thought leadership and attending industry events.  

At our company, we believe in continuous learning and development. As the Influence Account Director, you will have the opportunity to lead additional projects, such as new business pitches, market reviews, and competitive trends. You will be at the forefront of the industry, working with a team of experts to deliver innovative and effective influence campaigns. 

Key Responsibilities: 

• Lead the day-to-day running of influencer campaigns and supporting managers and executives, from identification, creative, implementation, and reporting.  

• Design and define industry-leading Influencer strategy: recommend objectives, targets, action plan, calendar, and budget.  

• Align and collaborate with media, PR, social, brand activation, digital, and all other stakeholders – internal and external – to deliver best-in-class campaigns for our clients.  

• Nurture client-appropriate talent opportunities and relationships to help deliver the influencer program for clients.  

• Lead and deliver creative and sell content solutions to internal stakeholders and clients.  

• Oversee day-to-day activations and provide oversight and counsel for junior support teams.  

• Provide senior council to clients, advising on industry developments as they occur and showing relevance for clients on the ground.  

• Stay up-to-date with cultural/social trends and customers' views and attitudes.  

• Assist in the development of and participate in promoting our influencer offering across the business, including writing thought leadership and attending industry events.  

• Lead additional projects as required – such as new business pitches, market reviews, and competitive trends.  

• Proven ability to lead and inspire a team and be a role model to your line reports, who seek you out as a source of advice and guidance.  

• Ability to build trusted relationships with mid-level clients based on a proven track record of delivery.  

• Strong communication skills and the ability to provide senior council to clients, advising on industry developments as they occur and showing relevance for clients on the ground. 

Requirements: 

• Proven experience as an Influence Account Director or a similar role.  

• Strong understanding of influence strategy and experience managing large multi-market campaigns.  

• Excellent problem-solving skills and ability to create highly effective and fruitful working relationships with clients and colleagues.  

• Ability to confidently lead influence conversations and problem-solve in the moment as required and act as a point of escalation for junior clients.  

• Solid understanding of the strategic and business context the client is operating in and uses this knowledge to develop solutions and approach tasks in a way that is effective for the client.  

• Excellent collaboration skills and the ability to work confidently with other capabilities and crafts in service of finding the best integrated influence creative solution to the client's business problem.  

• Ability to demonstrate creative problem-solving in how they approach every task – whether that's identifying a way to improve the internal process or co-creating an inspiring way to sell in the work. Able to consider different angles on a brief. 

How we help you Thrive: 

•  25 days annual leave + 1 Volunteer Day   

• Bupa Healthcare  

• Enhanced Maternity, Adoption and Shared Parental Leave  

• We have a Flexible Working Model with core working hours: 10am – 4pm  

• A 1.5:1 Matching Pension Structure  

• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year   

• Season Ticket Loan and Cycle to Work Scheme  
  
  
• Life Assurance   

 Influence Director  
Large FMCG Drinks Portfolio  
 
  

Department: PR & Influence 
Location: London / Hybrid
Contract type: Fixed-Term (12 months) 
Full Time/Part time: Full Time 
Reporting into: Client Partner  
 

About Ogilvy:   

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, , Mondelēz International, Unilever, TK Maxx and Pernod Ricard.   

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.   

The Role:  
 
As an Influence Account Director at our company, you will play a crucial role in leading some of the most exciting and challenging projects in the industry. You will be armed with your experience and proven ability to think and do, enabling you to tackle complex problems with ease.  

At our company, we pride ourselves on delivering strategic and impactful influence campaigns that align with our clients' objectives. As the Influence Account Director, you will bring a solid understanding of influence strategy, always ensuring that you and the team are working towards strategic objectives. Your experience managing large multi-market campaigns will be invaluable in delivering campaigns that make a real difference to our clients.  

In addition to your day-to-day responsibilities, you will provide senior counsel to clients, advising on industry developments as they occur and showing relevance for clients on the ground. You will stay up-to-date with cultural/social trends and customers’ views and attitudes. You will also assist in the development of and participation in promoting our influencer offering across the business, including writing thought leadership and attending industry events.  

At our company, we believe in continuous learning and development. As the Influence Account Director, you will have the opportunity to lead additional projects, such as new business pitches, market reviews, and competitive trends. You will be at the forefront of the industry, working with a team of experts to deliver innovative and effective influence campaigns. 

Key Responsibilities: 

• Lead the day-to-day running of influencer campaigns and supporting managers and executives, from identification, creative, implementation, and reporting.  

• Design and define industry-leading Influencer strategy: recommend objectives, targets, action plan, calendar, and budget.  

• Align and collaborate with media, PR, social, brand activation, digital, and all other stakeholders – internal and external – to deliver best-in-class campaigns for our clients.  

• Nurture client-appropriate talent opportunities and relationships to help deliver the influencer program for clients.  

• Lead and deliver creative and sell content solutions to internal stakeholders and clients.  

• Oversee day-to-day activations and provide oversight and counsel for junior support teams.  

• Provide senior council to clients, advising on industry developments as they occur and showing relevance for clients on the ground.  

• Stay up-to-date with cultural/social trends and customers' views and attitudes.  

• Assist in the development of and participate in promoting our influencer offering across the business, including writing thought leadership and attending industry events.  

• Lead additional projects as required – such as new business pitches, market reviews, and competitive trends.  

• Proven ability to lead and inspire a team and be a role model to your line reports, who seek you out as a source of advice and guidance.  

• Ability to build trusted relationships with mid-level clients based on a proven track record of delivery.  

• Strong communication skills and the ability to provide senior council to clients, advising on industry developments as they occur and showing relevance for clients on the ground. 

Requirements: 

• Proven experience as an Influence Account Director or a similar role.  

• Strong understanding of influence strategy and experience managing large multi-market campaigns.  

• Excellent problem-solving skills and ability to create highly effective and fruitful working relationships with clients and colleagues.  

• Ability to confidently lead influence conversations and problem-solve in the moment as required and act as a point of escalation for junior clients.  

• Solid understanding of the strategic and business context the client is operating in and uses this knowledge to develop solutions and approach tasks in a way that is effective for the client.  

• Excellent collaboration skills and the ability to work confidently with other capabilities and crafts in service of finding the best integrated influence creative solution to the client's business problem.  

• Ability to demonstrate creative problem-solving in how they approach every task – whether that's identifying a way to improve the internal process or co-creating an inspiring way to sell in the work. Able to consider different angles on a brief. 

How we help you Thrive: 

•  25 days annual leave + 1 Volunteer Day   

• Bupa Healthcare  

• Enhanced Maternity, Adoption and Shared Parental Leave  

• We have a Flexible Working Model with core working hours: 10am – 4pm  

• A 1.5:1 Matching Pension Structure  

• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year   

• Season Ticket Loan and Cycle to Work Scheme  
• Life Assurance   

Senior CX Consultant wanted to join our Customer Experience team.

The opportunity:

This is an amazing opportunity for an experienced CX Consultant, to join our rapidly expanding CX team, where you will work alongside Leads in UX and UI design, Optimisation and Consulting.

Reporting into the Head of UX & CX Consultancy, this role serves as a SME for the consulting Customer Experience and Employee Experience offering.

What you’ll be doing:

• As CX Consultant, you’ll be a natural problem solver, who has planned, run and delivered customer experience optimisation and/or transformation projects across customer touchpoints (physical & digital).
• You will be an expert at getting under the hood of complex problems, facilitating workshops, and using design-thinking methods and techniques to improve digital products, services and enable organisations to embrace design-thinking and customer centric practices.
• You’ll pride yourself on your can-do attitude, flexible approach and ability to adapt processes to best suit client briefs.
• As a thought leadership in customer experience, you will have a high-level understanding of eCommerce technology, and be able to communicate effectively at all levels, including C-Level stakeholders.

What we want from you:

• You will have experience supporting Clients with CX consultancy services – concentrating (albeit not exclusively) on new product development, roadmap definition, experience management and support in the creation of business cases
• Have in depth experience of CX for eCommerce and influencing physical and digital journey’s
• Experienced designing and leading CX engagements and facilitating workshops
• Experience Strategically leading the development of CX consultancy propositions and go-to-market strategies, helping scope new client engagements and involvement in pitches
• Prior Experience Creating frameworks and approaches to key CX consultancy offerings to give structure and confidence to  customers.
• Contribute strategically to CX frameworks and tools, such as blueprinting, service ideation, journey mapping, and present to both to working groups and C-Suite.
• Understanding of research methodologies, and ability to contribute to definition of research projects and utilise insights
• You will bring together CX, data and tech services to run joined up consultancy engagements for brands and retailers
• You will bring new ways of working, innovative ideas and experiences to our teams and be passionate about making the difference both in the short term but also embedding these into the longer-term culture of our Business
• You will help grow your client’s business by helping them develop their CX and EX initiatives and roadmap

If you know some of this, even better:

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

More About the Role 
Are you a communications professional with the ability to lead complex corporate communications campaigns for some of the world’s most renowned brands? At Burson, we’re looking for an Senior Account Manager to join our Corporate and Public Affairs team. This is your opportunity to work with iconic clients such as Red Sea Global and HCLTech , shaping their reputations, influencing key audiences, and leading creative campaigns that drive results.

As an Senior Account Manager you’ll be at the forefront of client relationships, managing a portfolio of high-profile accounts, delivering strategic counsel, and leading projects that impact business outcomes. With a focus on corporate affairs, you’ll drive both proactive and reactive communications strategies, ensuring clients’ voices are heard across media, industry, and stakeholder landscapes.

You’ll have a hands-on leadership role, guiding teams, fostering creative problem-solving, and mentoring junior colleagues. You’ll also actively contribute to business growth, identifying new opportunities and driving integrated communication solutions for clients.

What you'll do

• Act as a senior day-to-day contact for clients, building trusted relationships through sound judgment, empathy, and clear counsel.

• Lead client conversations during high-stakes situations, offering calm, strategic advice under pressure and guiding them through complex reputation challenges across markets.

• Provide strategic oversight of crisis preparedness and response programmes, including scenario planning, escalation frameworks, and real-time media handling.

• Lead reactive and proactive issues management across fast-moving, high-risk environments – from reputation threats and regulatory scrutiny to activist pressure or internal crises.

• Support clients with media, stakeholder and employee communications during crises, maintaining trust and consistency of messaging

• Oversee and guide press office teams through high-volume and sensitive media landscapes.

• Shape media narratives, protect client reputations, and proactively manage journalist relationships, especially during periods of scrutiny or change.

• Provide clients with a steady stream of proactive, strategic recommendations that demonstrate strong news judgment and business understanding..

Experience that contributes to success

• Significant experience in crisis and corporate communications within an agency environment, ideally working with high-profile or highly regulated brands.

• Proven ability to lead on sensitive, business-critical situations with clarity, confidence, and discretion.

• Strong background in media relations and narrative management, particularly under intense scrutiny.

• Exceptional interpersonal and leadership skills – able to lead teams through challenging situations while maintaining morale and quality.

• Outstanding written and verbal communication skills, with the ability to distill complexity into clear, actionable messaging.

• Commercially minded, with experience managing budgets, forecasting, and resource planning across complex accounts.

• Comfortable working with data and insights to shape strategy, measure impact, and refine recommendations.

• Experience supporting new business efforts, from identifying opportunities to leading pitches and developing strategic proposals.

#LI-SF1 

We are seeking a highly skilled and empathetic Senior CX Researcher to deliver deep customer insights across our leading automotive client's mobile App Operations (App Ops) and Web Operations (Digital Experience - DX) teams. This hybrid role is for a strategic researcher who will split their time 50/50 between these two critical areas, fostering a holistic understanding of the customer journey and ensuring a seamless, high-quality experience across all digital touchpoints. 

You will be instrumental in uncovering user needs, behaviors, and motivations, translating them into actionable recommendations that drive product strategy, design decisions, and ultimately, customer satisfaction and loyalty within the automotive ecosystem. You'll be the voice of the customer, directly influencing the evolution of the client's key digital products. 

What you’ll be doing: 

You are a highly motivated, self-sufficient, and top-tier Senior CX Researcher with a passion for understanding people and solving complex problems. Your expertise spans a wide range of research methodologies, and you are adept at synthesizing diverse data points into clear, compelling narratives that drive business impact. 

• Strategic Research Planning & Execution (Across App & Web): 

• Develop and execute comprehensive research plans, utilizing a blend of qualitative and quantitative methodologies tailored to specific product and business objectives within both App Ops and Web Ops (DX). 

• Design, facilitate, and moderate a variety of research activities, including in-depth interviews, usability testing (on desktop and mobile devices), contextual inquiries, focus groups, surveys, card sorting, and tree testing. 

• Manage participant recruitment, screening, and scheduling for research studies, ensuring diverse and representative samples. 

• Champion user-centered design principles and a research-driven approach throughout both App Ops and Web Ops (DX) teams. 

• App Operations Focus (Approx. 50%): 

• Conduct specialized research into mobile app user behavior, covering aspects like onboarding flows, feature discoverability and adoption, in-app navigation, notification preferences, integration with vehicle features, and overall app performance sentiment. 

• Evaluate existing and proposed app functionalities to identify pain points, usability issues, and opportunities for experience enhancement within the App Operations lifecycle. 

• Analyze mobile-specific analytics data (e.g., app usage metrics, crash reports, session recordings) to inform research questions and validate findings. 

• Web Operations (DX) Focus (Approx. 50%): 

• Lead research efforts for the client's website and other digital platforms, focusing on user journeys related to vehicle configuration, online purchasing, service booking, lead generation, content consumption, and brand engagement. 

• Investigate website information architecture, navigation structures, content effectiveness, and conversion funnels to identify friction points and optimization opportunities. 

• Utilize web analytics data (e.g., Google Analytics, Adobe Analytics, heatmaps) to identify areas requiring deeper qualitative investigation. 

• Analysis, Synthesis & Communication: 

• Analyze research data from various sources (qualitative feedback, quantitative metrics) to identify patterns, themes, and actionable insights. 

• Synthesize complex findings into clear, concise, and compelling deliverables such as research reports, personas, journey maps (detailing cross-channel experiences), user flows, and actionable recommendations. 

• Present research findings and recommendations to diverse stakeholders, from product managers and designers to marketing teams and C-suite executives, adapting communication style and level of detail as appropriate. 

• Maintain a centralized repository of research insights, ensuring findings are discoverable and utilized across both App Ops and Web Ops (DX) teams. 

What we want from you: 

• Extensive Research Experience: 5+ years of hands-on experience as a UX Researcher, CX Researcher, or similar role, demonstrating a broad command of qualitative and quantitative research methodologies. 

• Automotive Industry Acumen: A demonstrated passion for and understanding of the automotive industry, customer segments, vehicle ownership lifecycle, and the role of digital services in modern motoring. 

• Dual-Platform Expertise: Proven experience conducting research across both mobile applications (iOS and Android) and complex web platforms, understanding the unique constraints and opportunities of each. 

• Methodological Versatility: Expertise in designing and executing a wide range of research methods, including but not limited to: usability testing, in-depth interviews, surveys, A/B test analysis, contextual inquiry, and ethnographic studies. 

• Analytical & Data-Driven: Strong analytical skills with the ability to interpret complex data from various sources (analytics platforms, research studies) and translate it into actionable design and business insights. 

• Collaboration & Adaptability: Exceptional collaboration skills, with the ability to seamlessly transition between and effectively support two distinct teams (App Ops and Web Ops/DX) with competing priorities. 

• Communication & Storytelling: Excellent written and verbal communication skills, with the ability to create compelling narratives from research findings and influence stakeholders at all levels. 

• Tool Proficiency: Proficiency with research tools (e.g., UserTesting.com, Qualtrics, Optimal Workshop), analytics platforms (e.g., Google Analytics, Adobe Analytics, Mixpanel, Firebase), and design collaboration tools (e.g., Figma for reviewing prototypes). 

• Strategic & Proactive: Ability to proactively identify research needs, frame problems, and define opportunities that align with business objectives, rather than just responding to requests. 

• Empathy & Customer Advocacy: A deep-seated empathy for the customer and a relentless drive to advocate for their needs throughout the product development lifecycle. 

• Agile Environment Experience: Comfortable operating within agile development methodologies, delivering timely insights to inform iterative product development. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

We are seeking an experienced and insight-led CX Researcher to join a dedicated Customer Journey workstream supporting a high-profile automotive client. This role is focused on understanding and improving the end-to-end customer journey across key automotive experiences — from initial brand discovery and vehicle research through to purchase, ownership, servicing, retention, and loyalty interactions. 

Working closely with CX Strategists, UX Designers, Service Designers, Analysts, Content Strategists, Product teams, and client stakeholders, you will help uncover customer needs, pain points, behavioural patterns, and opportunity areas across both digital and broader connected customer experiences. You will play a critical role in ensuring customer insight directly informs journey design, prioritisation, service improvements, and strategic decision-making across the account. 

This is a highly collaborative role suited to someone who enjoys connecting customer behaviour, operational realities, and business objectives into actionable recommendations that improve experience quality and drive measurable outcomes. 

Key Responsibilities: 

1. Customer Journey Research & Insight Generation:

• Plan and conduct qualitative and quantitative customer research focused on understanding end-to-end automotive customer journeys across multiple touchpoints and channels.  

• Identify customer pain points, unmet needs, behavioural drivers, and moments of friction throughout the ownership and purchase lifecycle.  

• Conduct a range of research methodologies including customer interviews, contextual research, surveys, usability testing, diary studies, journey reviews, ethnographic research, and stakeholder workshops.  

• Synthesise complex research findings into clear, actionable insights that inform customer journey improvements and strategic recommendations.  

• Support journey-focused discovery initiatives across areas such as vehicle research, online and offline purchasing experiences, ownership journeys, servicing, aftersales, retention, and loyalty.  

• Help establish a deeper understanding of evolving customer expectations within the automotive landscape.  

1. Customer Journey Mapping & Experience Strategy:

• Create and maintain customer journey maps, service blueprints, personas, behavioural frameworks, and ecosystem maps that help visualise and communicate customer experiences.  

• Analyse interactions across digital and non-digital touchpoints to identify opportunities for greater consistency, efficiency, and customer satisfaction.  

• Support the definition of customer-centric strategies and recommendations aligned to business objectives and operational priorities.  

• Collaborate with UX, Service Design, Product, Marketing, and Operational teams to ensure customer insight is embedded throughout design and delivery processes.  

• Help prioritise journey improvements based on customer impact, feasibility, and commercial value.  

1. Data, Insight & Continuous Improvement:

• Collaborate with analytics and optimisation teams to combine behavioural data with qualitative customer insight.  

• Use customer feedback, analytics, VOC data, operational insight, and performance reporting to identify emerging trends and opportunities.  

• Support experience measurement frameworks and ongoing journey performance evaluation.  

• Contribute to continuous improvement initiatives by helping validate hypotheses, measure outcomes, and refine recommendations over time.  

• Advocate for evidence-based and customer-centred decision making across the wider programme.  

1. Collaboration & Stakeholder Engagement:

• Work collaboratively with CX Strategists, UX Designers, Service Designers, Analysts, Product Owners, Content Strategists, Developers, Program Managers, and client stakeholders.  

• Facilitate workshops, collaborative working sessions, and playback presentations with both internal teams and client stakeholders.  

• Present research findings and journey insights clearly and confidently to audiences ranging from delivery teams to senior leadership.  

• Help align cross-functional teams around customer needs, experience priorities, and strategic opportunity areas.  

• Contribute positively to team culture, ways of working, and the ongoing maturity of customer journey thinking across the account.  

What we want from you: 

• Strong experience in CX Research, UX Research, Service Design Research, Customer Insight, or related disciplines.  

• Proven experience researching and analysing end-to-end customer journeys across digital and service ecosystems.  

• Strong understanding of customer-centred design principles, behavioural insight, and journey mapping methodologies.  

• Experience conducting both qualitative and quantitative research using a variety of methodologies.  

• Ability to synthesise large volumes of research and operational information into clear, actionable recommendations.  

• Strong experience creating customer journey maps, service blueprints, personas, insight reports, and strategic frameworks.  

• Experience working across complex, enterprise, or multi-channel customer environments.  

• Strong stakeholder management, workshop facilitation, and presentation skills.  

• Ability to balance strategic thinking with hands-on delivery within fast-paced and evolving programmes.  

• Strong collaboration skills with the ability to work effectively across CX, UX, product, analytics, content, and operational teams.  

• Excellent communication and storytelling skills with the ability to make complex customer insight accessible and impactful.  

• Automotive, retail, mobility, travel, financial services, or other customer experience-led industry experience is advantageous but not essential.  

• A proactive, curious, and empathetic mindset with a passion for improving customer experiences through insight-led thinking.  

• A strong portfolio showcasing customer research approaches, journey mapping, and measurable experience improvements is essential. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

We are seeking an experienced and insight-driven CX Researcher to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. This role is ideal for someone passionate about understanding customer behaviour, uncovering actionable insights, and helping shape data-informed digital experiences across complex web ecosystems. 

Working closely with UX Designers, UI Designers, Analysts, Optimisation specialists, Content Strategists, Developers, Product Owners, and client stakeholders, you will play a key role in identifying customer needs, pain points, behaviours, and opportunities across the client’s digital platforms. You will help ensure customer insight sits at the centre of experience design, optimisation, and operational decision-making across the Web Ops (DX) environment. 

This is a highly collaborative role suited to someone comfortable balancing strategic research initiatives with fast-paced operational support, helping continuously improve customer journeys, digital performance, and overall experience quality through evidence-based recommendations. 

Key Responsibilities: 

1. Customer Research & Insight Generation (Web Operations / Digital Experience Focus):

• Plan, conduct, and synthesise qualitative and quantitative research activities across the client’s web ecosystem.  

• Deliver actionable customer insights that help shape UX improvements, optimisation initiatives, content strategies, and broader digital experience decisions.  

• Conduct a range of research methodologies including user interviews, usability testing, surveys, diary studies, heuristic reviews, competitor analysis, behavioural analysis, and stakeholder workshops.  

• Analyse customer pain points, friction areas, and unmet needs across key automotive customer journeys including research, purchase consideration, ownership, and servicing experiences.  

• Support ongoing operational and optimisation initiatives by identifying opportunities for continuous improvement across digital touchpoints.  

• Translate complex findings into clear, digestible insights and recommendations for both technical and non-technical stakeholders.  

1. Data-Informed Experience Optimisation:

• Collaborate closely with analytics and optimisation teams to combine behavioural data with qualitative customer insight.  

• Support CRO and experimentation initiatives by helping define hypotheses, evaluate user behaviour, and validate design decisions.  

• Use analytics platforms, heatmaps, session recordings, surveys, and customer feedback tools to identify experience improvement opportunities.  

• Help measure the effectiveness of digital experiences and contribute to ongoing optimisation roadmaps.  

• Advocate for evidence-based decision making across the wider DX team and client organisation.  

1. Customer Journey & Experience Strategy Support:

• Develop customer journey maps, personas, behavioural frameworks, and insight reports that support experience strategy and design decision-making.  

• Help identify end-to-end customer experience opportunities across multiple channels and touchpoints.  

• Support workshops and collaborative sessions to align stakeholders around customer needs, priorities, and opportunity areas.  

• Contribute to the definition of customer-centric frameworks, principles, and ways of working within the Web Ops (DX) team.  

• Ensure customer insight is effectively integrated into product, content, UX, and optimisation workflows.  

1. Collaboration & Stakeholder Engagement:

• Work collaboratively with UX Designers, UI Designers, Content Strategists, Analysts, Developers, Product Owners, Program Managers, and client stakeholders.  

• Present research findings, insights, and recommendations clearly and confidently to diverse audiences ranging from delivery teams to senior stakeholders.  

• Collaborate with cross-functional teams to ensure research outputs are actionable, measurable, and aligned to business objectives.  

• Support the prioritisation of customer experience opportunities based on user impact, feasibility, and commercial value.  

• Contribute positively to team culture, research maturity, and continuous improvement initiatives within the DX team.  

What we want from you: 

• Strong experience in CX Research, UX Research, Service Design Research, or related customer insight disciplines within digital environments.  

• Proven experience conducting and synthesising both qualitative and quantitative research methodologies.  

• Strong understanding of digital customer journeys, user behaviour analysis, and customer-centred design principles.  

• Experience working across complex web ecosystems, digital products, or enterprise-level platforms.  

• Ability to translate research findings into clear, actionable insights and strategic recommendations.  

• Strong experience creating research outputs including journey maps, personas, insight reports, workshop outputs, and behavioural analysis.  

• Familiarity with analytics, experimentation, CRO, and behavioural insight tools and methodologies.  

• Strong workshop facilitation, stakeholder engagement, and presentation skills.  

• Comfortable working within fast-paced operational environments managing multiple concurrent priorities and research requests.  

• Strong collaboration skills with the ability to work effectively across UX, UI, analytics, optimisation, content, and development teams.  

• Excellent communication and storytelling skills with the ability to simplify complex information for varied audiences.  

• Automotive, retail, eCommerce, or premium consumer brand experience is advantageous but not essential.  

• A proactive, curious, and solutions-focused mindset with a passion for improving customer experiences through insight-led decision making. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS1

About the role

iCapital is hiring an Associate Vice President, EMEA Legal Counsel to join its International Legal Team and work with the broader iCapital team in EMEA.  The focus will include representing private funds sponsored in EMEA (predominantly Luxembourg- and Cayman-domiciled funds) on a wide spectrum of matters including fund formation, marketing, structuring and distribution matters. The ideal candidate should have experience in drafting and negotiating fund documents, side letters, placement agreements and related fund materials, and have the capability of workshopping and ultimately launching new fund structures and strategic initiatives at iCapital.  The candidate will work closely with the broader International Legal team, as well as the Client Solutions, Product Development and Structuring, Regulatory & Compliance and other operational teams at iCapital. This is a unique opportunity to work with a dynamic team and meaningfully contribute to the expansion of a growing business.

Responsibilities

• Draft and negotiate various agreements with counterparties including many of the world’s largest and most sophisticated fund managers and leading distribution agents
• Draft and review private fund offering materials, partnership agreements and related private fund legal documentation
• Coordinate with outside legal counsel with respect to a variety of issues including regulatory, corporate and fund investment work
• Engage in, solution and execute on new initiatives, structures and business lines as the company grows and evolves
• Drive legal projects with on-time and on-budget results

Candidate Profile 

• Desire to work at a high-growth company in a fast-paced environment, reshaping the alternative investment ecosystem
• 2-3 years of fund formation experience within the Investment Management space (Private Equity and Hedge Fund)
• Qualified in Luxembourg, U.K., a member in good standing of the New York bar, or qualified in another jurisdiction
• Strong knowledge of Luxembourg corporate structures and regulatory matters
• Knowledge of the Investment Company Act of 1940, the Investment Advisers Act of 1940 and the Securities Act of 1933 is a plus
• Knowledge of fund and cross-border regulations is a plus
• Excellent interpersonal and communication skills
• Willingness to learn new topics and work in an evolving business environment
• High level of integrity
• A proactive attitude and ability to work cross-functionally an ability to think through complex concepts and tackle them in an organized and efficient manner

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days, with the flexibility to work remotely 2 days.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

About the role

iCapital is hiring an Associate Vice President, EMEA Legal Counsel to join its International Legal Team and work with the broader iCapital team in EMEA.  The focus will include representing private funds sponsored in EMEA (predominantly Luxembourg- and Cayman-domiciled funds) on a wide spectrum of matters including fund formation, marketing, structuring and distribution matters. The ideal candidate should have experience in drafting and negotiating fund documents, side letters, placement agreements and related fund materials, and have the capability of workshopping and ultimately launching new fund structures and strategic initiatives at iCapital.  The candidate will work closely with the broader International Legal team, as well as the Client Solutions, Product Development and Structuring, Regulatory & Compliance and other operational teams at iCapital. This is a unique opportunity to work with a dynamic team and meaningfully contribute to the expansion of a growing business.

Responsibilities

• Draft and negotiate various agreements with counterparties including many of the world’s largest and most sophisticated fund managers and leading distribution agents
• Draft and review private fund offering materials, partnership agreements and related private fund legal documentation
• Coordinate with outside legal counsel with respect to a variety of issues including regulatory, corporate and fund investment work
• Engage in, solution and execute on new initiatives, structures and business lines as the company grows and evolves
• Drive legal projects with on-time and on-budget results

Candidate Profile 

• Desire to work at a high-growth company in a fast-paced environment, reshaping the alternative investment ecosystem
• 2-3 years of fund formation experience within the Investment Management space (Private Equity and Hedge Fund)
• Qualified in Luxembourg, U.K., a member in good standing of the New York bar, or qualified in another jurisdiction
• Strong knowledge of Luxembourg corporate structures and regulatory matters
• Knowledge of the Investment Company Act of 1940, the Investment Advisers Act of 1940 and the Securities Act of 1933 is a plus
• Knowledge of fund and cross-border regulations is a plus
• Excellent interpersonal and communication skills
• Willingness to learn new topics and work in an evolving business environment
• High level of integrity
• A proactive attitude and ability to work cross-functionally an ability to think through complex concepts and tackle them in an organized and efficient manner

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

Summary of Role

We are seeking a highly collaborative Commercial Legal Counsel to support our Europe, Middle East and Africa region.

The Counsel will be part of the EMEA legal and business affairs team, focusing heavily on high-volume commercial contract drafting, review, and negotiation and providing strategic and operational legal counsel across all areas of our business in EMEA, including content, digital marketing, advertising, technology, and data initiatives. This role will partner closely with our business and client leads, commercial finance, content and technology teams and wider global colleagues.

The role is based in London and reports to our Director in EMEA, who is also based in London.

Key responsibilities will include:

• Assisting with drafting, review and negotiation of client contracts in EMEA, including client MSAs and SOWs, technology licensing and reseller agreements, influencer and media partnerships, SaaS/vendor agreements and agency/client service contracts. 
• Working with internal teams to respond to RFPs and RFIs from our clients and participating actively in client pitches to help our business win.
• Working closely with peers in our other three key regions: (i) Latin America; (ii) North America; and (iii) Asia Pacific, to develop consistent standards, tools and processes across the global Legal and Business Affairs team.
• Advising on other aspects of our EMEA business as required, including litigation (where necessary in conjunction with external counsel).
• Help develop standardized contract templates and tools that improve process efficiency and legal protection.
• Helping build automations and tools that make us more efficient as a team.

Background, Qualifications and Skills:

• Qualified lawyer with 1-5 years of post-qualification experience. England and Wales admission preferred. Additional admissions in other jurisdictions a bonus.
• Demonstrable experience of negotiating, reviewing and drafting commercial contracts, ideally in an in-house environment. Experience in advertising, media agencies, digital media and/or technology strongly preferred.
• Ability to work professionally in other European languages a bonus.
• Proven ability to work with cross-functional teams and independently manage a high-volume workload in fast-paced, innovative environments.
• Excellent commercial judgment with a strategic mindset.
• Ability to translate complex legal issues into pragmatic business advice.
• Superior interpersonal and communication skills, both written and verbal.
• Ability to work independently with the business and take ownership of matters from start to finish.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

LEGAL

What We Do

Epic's multi-specialized team of attorneys and legal professionals partner across our organization to provide legal solutions as well as consult and inform on the products we build and games we develop.

What You'll Do

Epic’s regulatory team advises the company on newly enacted laws and regulations around the world as well as works alongside our Public Policy Team to monitor regulatory developments. Partnering closely with our subject matter experts, Product Counsel and Compliance Team, you will manage the design of compliance programs and educate counsel regarding regulatory requirements. You will also assist with the company’s response to regulatory investigations and requests for information from regulators.

In this role, you will

• Advise Epic senior management, Product Counsel, the Compliance Team and Legal leadership on key global laws and regulations, including online safety frameworks
• Lead multi-stakeholder regulatory compliance strategies
• Provide legal analysis of legislative and regulatory drafts to the Public Policy team
• Support advocacy and engagement with regulators and trade associations
• Respond to global regulatory inquiries and investigations

What we're looking for

• A qualified attorney with at least 8 years of experience working in regulatory compliance, either within a regulatory body, in-house or at a law firm
• If based outside of North America, the willingness and ability to consistently work US Eastern time zone hours
• Experience handling regulatory enforcement actions brought by regulatory bodies
• Prior work and/or substantial knowledge of the tech industry. A good working knowledge of tech or video games is an advantage
• An individual who is comfortable working in a multi-stakeholder environment, navigating complex issues, driving high-risk/impact projects, and working and making sound judgments and decisions in ambiguous situations where clear guidance is lacking or may not exist
• Must be able to work proactively, independently, and reliably under tight timeframes in a fast-paced environment
• Excellent interpersonal skills and ability to work collaboratively with a broad range of individuals and teams

This role is open to multiple locations across North America (including CA, NYC, & WA).

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).

LEGAL

What We Do

Epic's multi-specialized team of attorneys and legal professionals partner across our organization to provide legal solutions as well as consult and inform on the products we build and games we develop.

What You'll Do

Epic’s regulatory team advises the company on newly enacted laws and regulations around the world as well as works alongside our Public Policy Team to monitor regulatory developments. Partnering closely with our subject matter experts, Product Counsel and Compliance Team, you will manage the design of compliance programs and educate counsel regarding regulatory requirements. You will also assist with the company’s response to regulatory investigations and requests for information from regulators.

In this role, you will

• Advise Epic senior management, Product Counsel, the Compliance Team and Legal leadership on key global laws and regulations, including online safety frameworks
• Lead multi-stakeholder regulatory compliance strategies
• Provide legal analysis of legislative and regulatory drafts to the Public Policy team
• Support advocacy and engagement with regulators and trade associations
• Respond to global regulatory inquiries and investigations

What we're looking for

• A qualified attorney with at least 8 years of experience working in regulatory compliance, either within a regulatory body, in-house or at a law firm
• If based outside of North America, the willingness and ability to consistently work US Eastern time zone hours
• Experience handling regulatory enforcement actions brought by regulatory bodies
• Prior work and/or substantial knowledge of the tech industry. A good working knowledge of tech or video games is an advantage
• An individual who is comfortable working in a multi-stakeholder environment, navigating complex issues, driving high-risk/impact projects, and working and making sound judgments and decisions in ambiguous situations where clear guidance is lacking or may not exist
• Must be able to work proactively, independently, and reliably under tight timeframes in a fast-paced environment
• Excellent interpersonal skills and ability to work collaboratively with a broad range of individuals and teams

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

LEGAL

What We Do

Epic's multi-specialized team of attorneys and legal professionals partner across our organization to provide legal solutions as well as consult and inform on the products we build and games we develop.

What You'll Do

Epic’s regulatory team advises the company on newly enacted laws and regulations around the world as well as works alongside our Public Policy Team to monitor regulatory developments. Partnering closely with our subject matter experts, Product Counsel and Compliance Team, you will manage the design of compliance programs and educate counsel regarding regulatory requirements. You will also assist with the company’s response to regulatory investigations and requests for information from regulators.

In this role, you will

• Advise Epic senior management, Product Counsel, the Compliance Team and Legal leadership on key global laws and regulations, including online safety frameworks
• Lead multi-stakeholder regulatory compliance strategies
• Provide legal analysis of legislative and regulatory drafts to the Public Policy team
• Support advocacy and engagement with regulators and trade associations
• Respond to global regulatory inquiries and investigations

What we're looking for

• A qualified attorney with at least 8 years of experience working in regulatory compliance, either within a regulatory body, in-house or at a law firm
• If based outside of North America, the willingness and ability to consistently work US Eastern time zone hours
• Experience handling regulatory enforcement actions brought by regulatory bodies
• Prior work and/or substantial knowledge of the tech industry. A good working knowledge of tech or video games is an advantage
• An individual who is comfortable working in a multi-stakeholder environment, navigating complex issues, driving high-risk/impact projects, and working and making sound judgments and decisions in ambiguous situations where clear guidance is lacking or may not exist
• Must be able to work proactively, independently, and reliably under tight timeframes in a fast-paced environment
• Excellent interpersonal skills and ability to work collaboratively with a broad range of individuals and teams

This role is open to multiple locations across North America (including CA, NYC, & WA). 

Why we're hiring:

As a Data Manager in the WPP Enterprise Data Group, you will own and govern the Master Data Management (MDM) layer of the Work Management data programme. This is a new capability being established to ensure the integrity, consistency, and quality of master data that underpins WPP’s Work Management across the global agency network. 

 You will define and enforce data ownership, stewardship policies, and quality standards across master data entities. Our governance framework will ensure that cross-reference mappings between source systems and canonical identifiers are accurate, complete, and compliant with regulatory requirements across multiple countries. 

This role requires close collaboration with multiple data teams, the ET Work Management team, data architects, and operating company stakeholders. You will establish the processes, policies, and escalation paths that enable effective master data governance at scale. 

You will be joining a programme that is building the foundational data layer for WPP Work Management, directly enabling project management, resource planning, and financial reporting across the enterprise. 

What you'll be doing:

• Define and implement master data governance policies, standards, and procedures. 
• Establish data ownership and stewardship assignments for each master data domain.
• Develop and maintain the data governance framework including data quality thresholds, escalation procedures, and remediation workflows.
• Define data quality rules and acceptance criteria for all master data entities.
• Monitor data quality metrics and dashboards, driving continuous improvement across all datasets.
• Own the resolution of cross-system data conflicts, duplicates, and integrity issues.
• Oversee the integrity of cross-reference mappings between source systems and canonical identifiers.
• Manage the onboarding of new agencies and source systems into the master data framework.
• Ensure identity resolution processes maintain accuracy as the solution scales.
• Engage with operating company data owners and business stakeholders to align on data standards and requirements.
• Ensure master data practices comply with data privacy and regulatory requirements across all operating regions.
• Report on data governance maturity, quality trends, and risk to programme leadership. 

What you'll need:

• Proven experience in master data management, data governance, or data quality management roles.
• Strong understanding of MDM concepts including data ownership, stewardship, and cross-reference management.
• Experience with data quality frameworks, metrics definition, and continuous improvement practices.
• Knowledge of data privacy regulations (GDPR) and their implications for master data management.
• Experience working with ERP or HCM data domains (Workday, SAP, Dynamics, or similar) is highly desirable.
• Excellent stakeholder management skills with the ability to influence data owners and business teams.
• Strong analytical skills with the ability to interpret complex data relationships and identify quality issues.
• Outstanding communication and presentation skills for both technical and non-technical audiences.
• Experience with Databricks, Unity Catalog, or cloud-based data platforms is an advantage.
• Organised, self-motivated, and able to establish new processes in a greenfield enviroment.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

About the role:

HeliosX is seeking a Head of Privacy to own and lead global privacy and data protection across the organisation. Reporting to the General Counsel, this role will set and drive the company’s privacy strategy, embed privacy-by-design across products and operations, and enable compliant, scalable use of data (including health data) to support innovation, international expansion and responsible commercialisation.This is a high-impact, senior legal role with significant autonomy and visibility. 

The role focuses on legal privacy and regulatory strategy and risk. Day-to-day information security operations and non-legal compliance execution sit with the relevant functional owners, with strong partnership and governance across these teams. Privacy and data protection are central to HeliosX’s growth, product strategy and regulatory credibility. This role is critical in enabling the business to scale internationally, innovate responsibly and manage regulatory, reputational and enforcement risk in a highly scrutinised environment.

What you'll be doing:

• Own and lead the organisation’s global privacy and data protection strategy, including the use of special category (health) data.
• Act as the final internal decision-maker on privacy and data protection matters within agreed risk appetite, providing clear, pragmatic direction to the business and the Head of Legal.
• Partner with and advise the Head of Legal on cross-functional and board-level risk trade-offs where privacy intersects with broader legal, regulatory or commercial considerations.
• Design, implement and continuously improve scalable privacy governance, including oversight of:
• data mapping / RoPA
• DPIAs and privacy risk assessments
• internal privacy policies and standards
• training and awareness programmes
• Building and scaling datasets as a commercial asset
• privacy incident escalation and reporting
  
  
• Establish privacy KPIs and reporting for senior leadership.
• Lead engagement with data protection authorities and regulators, including managing responses to inquiries, data incidents, investigations, audits and formal correspondence, working with external counsel where appropriate.
• Monitor and advise on privacy regulatory developments across relevant jurisdictions (including UK, EU, US and other international markets) and incorporate the impact of further expansion on the global privacy program and data strategy.
• Partner closely with product, engineering and data teams to embed privacy-by-design into product development, experimentation, analytics and growth initiatives.
• Lead on privacy and data protection aspects of AI and automated decision-making, including DPIAs, lawful basis, transparency, data minimisation, governance and human oversight.
• Support responsible data use and data commercialisation initiatives in a way that balances innovation with regulatory and ethical considerations.
• Own privacy readiness for international expansion, including market-entry assessments, localisation considerations and cross-border data transfer strategies.
• Draft, review and negotiate data-related agreements, including DPAs, joint controller arrangements and data-sharing agreements.
• Lead privacy input into partner and vendor assessments.
• Build and lead a small but growing privacy function (legal and/or privacy professionals), setting priorities, mentoring team members and establishing effective operating rhythms.

Who you are:

Experience:

• Qualified lawyer (UK / EU preferred).
• 8+ years PQE (or equivalent experience) with deep, hands-on privacy expertise in-house and/or in leading private practice.
• Proven experience owning privacy strategy and decision-making in a regulated, high-growth and data-intensive environment.
• Expert knowledge of UK GDPR and EU GDPR, including advising on the use of special category data.  Experience with other regimes (e.g. the Americas or APAC) is advantageous.
• Demonstrable experience influencing and advising senior stakeholders across product, engineering, data, commercial and clinical teams.
• Deep understanding of privacy risks and controls in modern digital products and advanced analytics in a direct to consumer business.
• Excellent drafting, negotiation and communication skills, with the ability to translate complex privacy issues into clear and actionable guidance.
• Experience working in or advising a healthtech, digital health or consumer healthcare business or any other sector handling special category data would be preferred.
• Experience building or scaling a privacy function within a fast-paced, high-growth organisation.
• Exposure to privacy considerations in international market expansion, including outside the UK/EU.
• Familiarity with data ethics frameworks and responsible innovation best practices.

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Employee Pension with Smart Pension
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget 

#LI-Senior #LI-Hybrid

We are seeking a talented UX Writer to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. Working alongside UX Designers, UI Designers, Content Strategists, CX Researchers, SEO specialists, Analysts, Developers, and Product teams, you will help shape customer experiences through clear, intuitive, and strategically crafted digital content. 

This is an exciting opportunity for someone who thrives at the intersection of UX, content, and customer experience design. You will play a key role in shaping how content supports usability, accessibility, discoverability, and engagement across the client’s web ecosystem — from transactional journeys and product experiences through to support content, operational updates, campaign activity, and continuous optimisation initiatives. 

We are looking for someone who combines strong UX writing craft with strategic thinking, operational adaptability, and a deep understanding of how content contributes to seamless digital experiences within complex web environments. 

As UX Writer, you will work closely with multidisciplinary teams to ensure content aligns with customer needs, business goals, brand standards, SEO requirements, and wider customer journey objectives. 

 
Key Responsibilities: 

1. UX Writing & Content Design (Web Operations / Digital Experience Focus):

• Create clear, concise, and customer-centred UX copy across web experiences including navigation, transactional journeys, forms, support content, microcopy, onboarding flows, notifications, and interaction states 

• Collaborate closely with UX and UI Designers to ensure content is seamlessly integrated within wider digital experiences and customer journeys 

• Translate complex automotive, technical, or operational information into intuitive and accessible user-facing content 

• Contribute to the design and optimisation of customer journeys across desktop, tablet, and mobile experiences 

• Ensure content supports usability, accessibility, discoverability, and overall experience quality across the client’s web ecosystem 

• Work within collaborative design workflows using tools such as Figma and Agile delivery methodologies 

1. Content Optimisation & Operational Delivery:

• Support ongoing content optimisation initiatives using analytics, behavioural insight, customer feedback, and experimentation outcomes 

• Collaborate with SEO specialists and Content Strategists to ensure content aligns with search intent, SEO best practices, and content performance objectives 

• Contribute to content audits, content reviews, and continuous improvement initiatives across operational workstreams 

• Support CMS-driven content operations, publishing workflows, and ongoing web platform enhancements 

• Ensure consistency in tone of voice, terminology, and content standards across multiple digital touchpoints and content types 

• Help identify opportunities to improve content structures, customer understanding, and operational efficiencies within the DX team 

1. Customer Experience & Cross-Functional Collaboration:

• Work collaboratively with UX, UI, CX Research, SEO, Analytics, Product, Development, and Content Strategy teams throughout the design and delivery lifecycle 

• Participate in workshops, collaborative working sessions, design critiques, and stakeholder reviews 

• Present and articulate content rationale and UX writing recommendations clearly and confidently to both internal teams and client stakeholders 

• Balance customer needs, business objectives, brand requirements, legal considerations, and technical constraints when developing content solutions 

• Contribute positively to team culture, ways of working, and the ongoing evolution of UX writing best practices across the programme 

What we want from you: 

• Proven experience in UX Writing, Content Design, Digital Content, or related disciplines within complex digital environments 

• Strong ability to translate complex information into clear, concise, intuitive, and customer-friendly digital content 

• Excellent writing, editing, proofreading, and communication skills with strong attention to detail 

• Strong understanding of UX principles, digital customer journeys, usability, accessibility, and content-first thinking 

• Experience writing for web platforms, transactional journeys, product experiences, and operational digital environments 

• Experience collaborating closely with UX, UI, SEO, Analytics, Product, and Development teams within multidisciplinary delivery environments 

• Strong understanding of tone of voice development, content consistency, and brand-aligned communication 

• Experience contributing to optimisation, experimentation, or continuous improvement initiatives using insight and performance data 

• Familiarity with CMS-driven workflows and collaborative design tools such as Figma 

• Ability to adapt writing style appropriately across different audiences, touchpoints, and customer journey stages 

• Strong stakeholder management and presentation skills with the confidence to challenge constructively and advocate for customer-centred improvements 

• Automotive, retail, eCommerce, technology, or other customer experience-led industry experience is advantageous but not essential 

• Understanding of SEO and accessibility best practices is highly beneficial 

• Native-level English proficiency in speaking and writing 

• Strong portfolio showcasing UX writing, content design, or digital content experience across web platforms is essential 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS1

We are seeking an experienced and strategically minded Senior Service Designer to join a dedicated Customer Journey workstream supporting a high-profile automotive client. This role is focused on designing and improving end-to-end customer experiences across the automotive ecosystem — connecting digital platforms, operational processes, internal teams, and customer touchpoints into seamless and customer-centred journeys. 

Working closely with CX Researchers, UX Designers, Product teams, Analysts, Content Strategists, Operational stakeholders, and client teams, you will help shape service experiences that improve usability, operational efficiency, customer satisfaction, and business outcomes across key stages of the automotive lifecycle. 

You will play a critical role in understanding how customers interact with the brand across channels and helping define scalable, practical, and strategically aligned service improvements. This is a highly collaborative role suited to someone comfortable navigating complexity, aligning stakeholders, and translating research and operational insight into actionable service design solutions. 

Key Responsibilities: 

1. End-to-End Service Design & Customer Journey Development:

• Design and optimise end-to-end customer journeys across key automotive experiences including discovery, research, purchase, onboarding, ownership, servicing, retention, and loyalty.  

• Identify customer pain points, operational inefficiencies, and service gaps across both digital and non-digital touchpoints.  

• Translate customer, business, and operational needs into clear service design recommendations, frameworks, and future-state experiences.  

• Create service blueprints, ecosystem maps, operational flows, customer journey maps, and experience frameworks that visualise complex interactions and dependencies.  

• Support the definition of scalable and customer-centred service models aligned to business objectives and operational realities.  

• Consider the full service ecosystem including people, processes, technology, content, and organisational structures when shaping solutions.  

1. Research, Insight & Strategic Problem Solving:

• Collaborate closely with CX Researchers and analytics teams to synthesise customer insight, behavioural data, operational feedback, and business requirements.  

• Use qualitative and quantitative insights to identify opportunity areas and inform service improvement recommendations.  

• Facilitate discovery activities and strategic investigations to understand current-state experiences, pain points, and operational constraints.  

• Apply systems thinking and service design methodologies to solve complex customer and organisational challenges.  

• Help prioritise service improvements based on customer impact, feasibility, operational value, and business outcomes.  

1. Workshop Facilitation & Stakeholder Alignment:

• Plan and facilitate workshops, co-creation sessions, stakeholder interviews, journey mapping activities, and collaborative working sessions.  

• Bring together cross-functional teams to align around customer needs, operational priorities, and strategic opportunities.  

• Present service design recommendations, journey outputs, and strategic thinking clearly and confidently to both internal teams and senior client stakeholders.  

• Build strong collaborative relationships across product, UX, CX, analytics, content, operational, and technology teams.  

• Support the ongoing development of customer-centred ways of working across the wider programme and client organisation.  

1. Delivery Collaboration & Experience Implementation:

• Work collaboratively with UX Designers, Product Owners, Developers, Content Strategists, Analysts, and operational teams to ensure service recommendations are actionable and implementable.  

• Help bridge the gap between strategic experience thinking and practical delivery execution.  

• Support the definition of requirements, experience principles, and operational considerations that inform downstream delivery teams.  

• Contribute to continuous improvement initiatives and help evolve service design approaches, frameworks, and governance within the account.  

• Ensure solutions balance customer experience quality with operational efficiency and technical feasibility.  

What we want from you: 

• Strong experience as a Service Designer working across complex customer journeys, digital ecosystems, or enterprise-level service environments.  

• Proven experience designing and improving end-to-end customer experiences across multiple channels and touchpoints.  

• Strong understanding of service design methodologies, systems thinking, journey mapping, and customer-centred design principles.  

• Experience creating service blueprints, ecosystem maps, operational flows, customer journeys, personas, and strategic experience frameworks.  

• Strong workshop facilitation and stakeholder engagement skills with the ability to align diverse groups around shared outcomes.  

• Ability to navigate ambiguity and complexity while bringing structure and clarity to challenging problems.  

• Experience collaborating across UX, CX, product, analytics, operations, content, and technology teams.  

• Strong understanding of how digital products, operational processes, and customer services intersect within broader customer journeys.  

• Excellent communication, storytelling, and presentation skills with the ability to clearly articulate strategic recommendations and rationale.  

• Comfortable balancing strategic thinking with hands-on delivery within fast-paced and evolving programmes.  

• Automotive, mobility, retail, financial services, travel, or other customer experience-led industry experience is advantageous but not essential.  

• Experience working within large organisations or transformation programmes is beneficial.  

• A proactive, collaborative, and solutions-focused mindset with a passion for improving customer and service experiences. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-AS1

Solution Architect wanted to join our  team at VML Enterprise Solutions 

The opportunity:

A Solution Architect is required for a high-profile role giving the successful applicant the chance to lead the solution architecture for some of the world’s largest online brands and retailers and be an integral part of our talented and expanding Solution Architecture team. 

You will be responsible for creating and assuring solution architecture using a wide range of technologies, from SaaS eCommerce platforms through to client-specific cloud solutions. You’ll develop relationships with key client-side stakeholders in charge of IT and digital strategy and architecture, and you’ll work closely with our internal delivery teams to ensure your architecture vision is realised 

Our Solution Architecture team not only focus on delivery but also work with our clients in delivering the best consulting advice to ensure world class solutions that enable our clients to transact more digitally. 

What you’ll be doing:

• Working on large-scale digital transformation programmes with global clients, designing solutions for all the opportunity and complexity this brings 
• Own the solution architecture, document it, and communicate that architecture to a wide range of audiences 
• See out and develop relationships with key client stakeholders responsible for digital and architecture strategy 
• Orchestrate and run design workshops, and translate business strategy and requirements into solution architecture 
• Ensure your architecture vision is realised by our teams, across all phases of programme delivery 
• Understand common problems, design patterns and considerations for a distributed eCommerce architecture and apply this knowledge to your solutions 
• Understand the level at which solution architecture applies, and help transition your solutions to application and cloud architects and technical leads 
• Make and justify key architectural decisions considering all relevant constraints 
• Follow the principles and guidance set out by the Solution Architecture team 
• Contribute to the initiatives of our Solution Architecture team, including developing common patterns for new technologies and developing PoCs against industry trends. 

What we want from you:

• Extensive experience working as a Solution Architect ideally within eCommerceCore understanding of the capabilities of a wide range of technologies typically found within an eCommerce landscape, including enterprise eCommerce platforms and components, and apply this knowledge to your solutions 
• Proven experience of solution ownership,  
• Experience delivering solution transformations, roadmaps and (or) Integration strategies  
• Understand the capabilities of public cloud platforms and be an advocate of cloud-native solutions 
• Proven experience Designing quality solutions, often large scale and transactional in nature, for global enterprise clients 
• Be client and delivery focussed, able to adapt a solution to meet additional requirements and constraints and apply pragmatism when required 
• Prior experience running design workshops  
• Strong stakeholder management skills  
• Have excellent communication, presentation and documentation skills 

If you know some of this, even better:

• Experience with OMS 
• Experience with PIM 
• Specific Solution Architecture experience with the following technologies: 
• React, Next.js, GraphQL (incl. federated), Salesforce Commerce Cloud, Sanity.io, GCP 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

UX Lead wanted to join our talented Customer Experience team.

The opportunity:

We’re looking for an experienced Lead UXer, that is ready to take the next step in helping us to shape and scale our UX offering, working alongside Leads in UI design, Optimisation and Consulting. Reporting into the Head of CX, this is a role requiring someone of excellent eCommerce technical ability, who is just as comfortable supervising the delivery of wireframes and research projects, to running client workshops, and defining a compelling Experience Design & Optimisation strategy.

As UX lead, you’ll be an expert in eCommerce, responsible for the experience design strategy and innovations, directing large-scale UX projects, managing and coaching a team of UXers, ensuring quality, defining WoW, and involved in new business pitches and growing our pipeline. You’ll relish solving problems, creating break-through work and automating for efficiencies and scale.

What you’ll be doing:

• Define a compelling UX strategy, help shape our UX offering.
• Lead the UX design teams and ensure functional excellence, collaboration and alignment
• Strengthen all phases of the design process, including research, wireframes, prototypes, usability testing and CRO.
• Build a strong experience design culture and help create experience models and packages that change the customer experience and benefit our client’s bottom line
• Lead improvements in the user experience, research and optimisation
• Advocate user experience best practices and ensure quality processes in-team
• Develop conversion led UX and a customer-focussed design culture across the business
• Attract and retain top UX design talent and be actively involved in hiring for roles and scaling team
• Serve as a coach and mentor to the UX design team, ensuring quality, team sharing and career development
• Work with the Analytics team to build our CRO offering and synthesise customer insights from multiple sources
• Design and conduct product definition and UX requirements workshops
• Present and playback experience maps, wireframes, user flows and designs – both to working groups and C-Suite.
• Direct the production of journey maps, personas, scenarios, process flows, information architecture diagrams and other artefacts required to develop and evolve product definition and user experience design.
• Oversee the delivery of low and/or high-fidelity wireframes and communicate its rationale to clients and internal teams
• Collaborate with Account Leads, Head of CX, Analytics, Optimisation, Consultancy, program managers, developers and clients

What we want from you:

• Extensive experience as a senior UX Designer in eCommerce, ideally in an agency
• Experience in developing and conducting a variety of both qualitative and quantitative research
• Experience designing and leading workshops
• Ability to communicate effectively at all levels, collaborate to solve problems, present design and sell solutions, and keep colleagues informed.
• Understand the array of technical constraints, user goals and business requirements that shape current and future developments
• Can collaborate with stakeholders, product managers and development teams to iterate existing products and design and build new functionality
• Ability to supervise and support the creation of user flows, wireframes, information architecture, interface mock-ups and final UI designs which synthesize user data and research
• Extensive UX design background working on various projects across sectors/audiences
• Previous experience of leading, mentoring, managing a team or experience owning a project from start to finish
• Experience and track record of large-scale re-design transformation projects
• Experience owning the full UX process.
• Strong portfolio is a must
• Automotive experience is ideal but not essential 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

CX/Experience Lead (CX Account Manager) needed to join our Customer Experience team at VML Enterprise Solutions

The opportunity:

We’re looking for an intelligent, results-driven individual with strong client handling and CX project management experience to develop client eCom strategies, grow new business from, and strategically lead, client projects. You will be given the opportunity to lead CX projects for a wide range of clients, working with our cross functional teams to delivery high quality outcomes that delivery business value and meet client needs. Working closesly with other CX Managers, content, UI, UX, research and more, this is a great opportunity for someone who loves the world of commerce and adding value to client briefs and projects. 

What you’ll be doing:

Devise, present and execute customer experience strategies for multiple clients  

• Work with the senior members across our 30-strong CX team, and the wider business which includes Experience Design (UX/UI), Content, Analytics, Developers, Solutions Architects and Consultancy/Trading to deliver successful, multi-discipline projects on time and on budget
• Work with the Experience Partner in creating long-term strategies for our biggest clients
• Establish deep relationships across all of our clients, as well as within VML’s wider business and our WPP partners to embed our delivery, globally
• Responsible for contract negotiations and the smooth transition of the client relationship into delivery

Strategic Lead for CX projects

• Understand our clients’ industry, business and personal objectives in order to offer strategic CX solutions
• Manage resourcing and timelines, ensuring delivery of key milestones against schedule and budget
• Commercially minded, able to create and manage budgets and monitor costs and ROI
•  Manage client expectations, escalations and build strong cilent relationships
• Responsible for quality and client satisfaction

Major player in building a pipeline for the Experience team  

• Spot opportunities to grow CX/EX within existing accounts for the agency; work with senior members of the wider team to create pitch-winning responses and lead pipeline account plans

Deliver winning pitches & proposals

• Liaise with global and local clients, Account Leads, and Experience team members (CX, UX, UI and Content) to scope projects, create responses and present compelling solutions

Create process efficiency and automation where possible

• Look for efficiencies across the team and breadth of work, so that we can continue to accelerate our offering

Line management responsibility of juniors

• Responsible for leading, mentoring, coaching and inspiring your team through day to day management as well as appraisals and objective setting 

What we want from you:

• Experience growing clients from one-off projects into long-term clients
• Experience hunting down opportunities and creating pitch / proposals that answer client needs (RFIs, RFPs as well as proactive approaches)
• Experience managing CX projects and collobrating with UX/UI and content/Data teams
• Ideally you will have experience working within an agency or consultancy and have prior eCommerce experience 
• Strong project management skills
• Proven experience developing and delivering against client account plans and associated strategies
• Experience building, growing and managing a team 
• You must  be ommercially focussed and understanding the value as well as the price of a project
• Strong comminication skills, track record of communicating with multiple stakeholders both internally and with the client, at all levels
• Strong writing skills – you have the ability to write proposals/presentations, tell a story and distil complex presentations, or in-depth research into bite-sized actionable recommendations
• Extremely organised, efficient and calm, able to get up to speed quickly

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

Are you eager to learn new technologies? Do you appreciate a free working environment where you get a high level of decision-making authority but also the support you needed? Can you turn business requirements into excellent technical solutions leveraging Adobe technologies? And would you like to work with some of the world’s most skilled marketing automation developers on one of the most advanced CRM/marketing platforms? Then you might be just the one we are looking for!

What will your day look like?

In the role as an Adobe Developer, you are responsible for understanding the technical structure of a project. Your job will be to identify client requirements by researching concept, strategy, and target for the project, followed by designing, developing, and implementing robust solutions leveraging Adobe marketing platforms.

Furthermore, your tasks include:

• Leading the implementation of new features, bug fixes, and complex configurations within Adobe environments.
• Collaborating with Architects and Technical Project Managers to translate client requirements into precise technical specifications, estimates, and deployment plans.
• Conducting in-depth technical investigations, troubleshooting issues, and proposing effective solutions, often involving advanced programming and integration.
• Mentoring and providing technical guidance to Associate and other Developers on complex tasks, coding best practices, and problem-solving techniques.
• Ensuring the successful integration, testing, and deployment of client applications and platforms, applying rigorous quality assurance methods.
• Staying abreast of industry trends and emerging technologies, especially within the Adobe ecosystem, to continually enhance our offerings and provide innovative solutions.
• Acting as a go-to resource for technical challenges, proactively engaging in discussions with clients and internal teams to find the best approach.

Who are you going to work with?

You will become part of an exciting and challenging professional environment, working closely with Architects, Application Consultants, Technical Project Managers, and other Developers (including Associate, Senior, Lead, and Principal levels) within the technical team. You will also collaborate with Data Specialists and Designers outside of your department. Our common feature is that we all are competent, respectful teammates who go the extra mile to help one another.

We value room for diversity, and you will get a chance to put a personal touch on your daily tasks while developing your professional skillset. We are proud of our multicultural environment and easy-going, dynamic atmosphere where we not only work together – we are great at having fun as well.

What do you bring to the table?

You are an outgoing and self-motivated person who contributes positively to the working environment with your team-player attitude. Your previous experience with being a trusted advisor for clients and colleagues means that you are not afraid to express your opinion, and your organized approach helps you meet deadlines and break down projects into manageable chunks.

In addition, you have:

• 4+ years of hands-on development experience, ideally within an agency or consulting environment, with a strong focus on digital marketing solutions.
• Proven expertise with Adobe Experience Cloud platforms, such as Adobe Journey Optimizer (AJO), Adobe Campaign Classic, Adobe Marketo Engage, Adobe Analytics, Adobe Experience Platform (AEP), Adobe Target (AT).
• Strong proficiency in front-end and back-end technologies including JavaScript, HTML, XML, CSS, and SQL, along with experience in other programming languages (e.g., Python, Java) and API integrations.
• Active Adobe certifications such as AJO Developer Expert, RTCDP Developer Expert, Adobe Campaign Classic Developer Expert, Adobe Campaign Standard Developer Expert
• Experience with code versioning systems, automated integration testing, security testing, and secure coding practices.
• Deep understanding of data models, optimization techniques, and GDPR principles.
• Excellent communication skills (in English), with the ability to articulate complex technical concepts to diverse audiences (technical and non-technical).
• A proactive and collaborative mindset, with a strong commitment to continuous learning, problem-solving, and a growth mindset.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

Content Strategist needed to to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client.

The opportunity:

We have an exciting opportunity for an experienced Content Strategist to join a dedicated Web Operations (Digital Experience - DX) team supporting a high-profile automotive client. Working alongside UX Designers, UI Designers, CX Researchers, SEO specialists, Analysts, Developers, Product teams, and client stakeholders, you will help shape and optimise content experiences across a complex and evolving digital ecosystem.

This role requires someone who can think strategically while remaining highly hands-on within a fast-paced operational environment. You will play a key role in defining how content supports customer journeys, enhances usability, improves discoverability, and drives engagement across the client’s web platforms.

As Content Strategist, you will help ensure content experiences align with customer needs, business goals, SEO objectives, brand standards, and operational requirements. This role goes beyond copy creation — requiring strong experience in content ecosystems, governance, structure, planning, optimisation, and collaboration across multidisciplinary digital teams.

You will work closely with UX, SEO, Analytics, Product, Development, and Content Production teams to create scalable, customer-centred content strategies that support continuous improvement across the automotive customer experience.

What you’ll be doing:

• Developing and supporting content strategies across the client’s web ecosystem, ensuring alignment with customer needs, business objectives, SEO priorities, and brand guidelines
• Conducting content audits, gap analyses, competitor reviews, and content performance assessments to identify optimisation opportunities
• Supporting the creation and evolution of content frameworks, taxonomies, governance models, workflows, and publishing approaches
• Collaborating with UX Designers and Service Designers to ensure content is effectively integrated within wider customer journeys and digital experiences
• Helping shape information architecture, navigation structures, content hierarchies, and page-level content approaches
• Working closely with SEO specialists and analytics teams to create search-optimised, discoverable, and performance-focused content experiences
• Supporting content optimisation initiatives through behavioural insight, analytics, experimentation, and user feedback
• Defining and maintaining tone of voice guidance and ensuring consistency across multiple web touchpoints and content types
• Collaborating with copywriters, UX writers, designers, developers, and client stakeholders to ensure high-quality content delivery across operational workstreams
• Supporting CMS-driven workflows, content migrations, publishing activities, and ongoing content operations processes
• Presenting strategic recommendations, content approaches, and rationale clearly and confidently to internal teams and client stakeholders
• Helping evolve content best practices, governance, and operational efficiencies within the wider DX team

What we want from you:

• Significant proven experience in Content Strategy, Digital Content, UX Content, or related disciplines within complex digital environments
• Strong understanding of content strategy methodologies including audits, governance, taxonomy, content modelling, workflows, and content ecosystems
• Experience working across large-scale web platforms, enterprise websites, or operational digital environments
• Strong understanding of SEO principles, search intent, content optimisation, and digital content performance best practices
• Experience collaborating closely with UX, UI, SEO, Analytics, Product, and Development teams within multidisciplinary delivery environments
• Excellent understanding of how content contributes to usability, accessibility, customer journeys, and overall digital experience quality
• Experience shaping content structures, information architecture, navigation models, and customer-centred content approaches
• Strong stakeholder management and communication skills with the ability to clearly articulate strategic recommendations and rationale
• Comfortable balancing strategic thinking with hands-on operational delivery across multiple concurrent workstreams
• Experience working within CMS-driven environments and content operations workflows
• Strong organisational skills and attention to detail with the ability to manage priorities effectively within fast-paced delivery teams
• Automotive, retail, eCommerce, technology, or other customer experience-led industry experience is advantageous but not essential
• Experience supporting optimisation, experimentation, or continuous improvement initiatives is beneficial

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA

The Opportunity 

We’re seeking motivated new graduates and early-career Physician Assistants (PAs) and Family Nurse Practitioners (FNPs) who are eager to learn, grow, and make a meaningful impact. As part of our supportive, collaborative team, you’ll provide exceptional care while playing a key role in improving the health and well-being of our patients. If you’re passionate about delivering high-quality care and building a strong foundation for your future, this opportunity is made for you.

Your Impact

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results.
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and Counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation and Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education: Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.  

Who You Are  

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience gained through rotations or other settings in emergency medicine, urgent care, or ambulatory care is preferred.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

The Opportunity 

We’re seeking motivated new graduates and early-career Physician Assistants (PAs) and Family Nurse Practitioners (FNPs) who are eager to learn, grow, and make a meaningful impact. As part of our supportive, collaborative team, you’ll provide exceptional care while playing a key role in improving the health and well-being of our patients. If you’re passionate about delivering high-quality care and building a strong foundation for your future, this opportunity is made for you.

Your Impact

• Provide Patient-Centered Care: Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while staying committed to high-quality, efficient patient care.
  • Assess patient health: Interview patients, perform physical examinations, obtain, update, and study medical histories.
  • Determine abnormal conditions: Administer or order diagnostic tests (e.g., x-rays, electrocardiograms, laboratory studies) and interpret test results.
  • Perform therapeutic procedures: Administer injections and immunizations, suture, manage wounds and infections.
  • Educate and Counsel: Empower patients with knowledge about their health, describe therapeutic regimens, give information on normal growth and development, discuss family planning, and wellness through counseling and guidance.
• Documentation and Compliance:
  • Prepare clear, complete, accurate, and legible medical records for each patient under your care. Type, edit, and electronically sign all office notes, reports and records using EMR in accordance with company policies.
  • Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
  • Protect patients and employees by adhering to infection-control policies and protocols.
  • Comply with legal and professional requirements including studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, advising management on needed actions.
• Collaborate with a Team: Work collaboratively and pro-actively with other providers and health care practitioners within your clinic to efficiently treat patients, and plan coordinated, efficient, and thoughtful dispositions (including transfer), all in a timely manner.
• Continuing Education: Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.  

Who You Are  

• Education, Licensure, & Certifications:
  • Master's degree and certification by Physician Assistant (PA) or Nurse Practitioner (NP) certifying body.
  • Must have and maintain a DEA license with no restrictions.
  • Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Relevant experience: Clinical experience gained through rotations or other settings in emergency medicine, urgent care, or ambulatory care is preferred.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Technically savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of:
  • Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
  • Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.
  • Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.
  • Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment. 

Samsara’s Legal team strives to create value and ensure that Samsara meets its mission by providing accessible and business-oriented legal guidance. We do so through creative problem solving, excellence and transparency in execution, and exhibiting good judgment in providing ethical and empathetic partnership across the business. 

Samsara is searching for a versatile Senior Legal Counsel to join our Legal team in Europe. You will support the growth of our business in Europe and collaborate closely with functions across the company on commercial and other general legal matters in Europe. In this role, you will independently execute complex commercial matters with appropriate speed, drive, and focus, leading the negotiation and closing of strategic customer, partner, and vendor agreements while developing and refining scalable playbooks and workflows for commercial contracting across the region. While this role will predominantly focus on supporting commercial contracts and workflows, you may also have the opportunity to support adjacent legal workstreams as needed for our growing European operations—including local privacy, employment, regulatory, corporate, product, and compliance topics—by proactively identifying and addressing complex risks and helping to design cross-functional processes that enable the business to move quickly while managing exposure. The successful candidate will bring deep experience in European commercial contracting, sound judgment, and discretion, and will act as a force multiplier by building strong relationships with senior cross-functional stakeholders, meeting them where they are, and taking ownership of ambiguous goals to drive high-impact, business-oriented outcomes. 

Our most successful team members excel in a dynamic, fast-paced environment and can drive projects of varying complexity in collaboration with multiple teams. They embrace new challenges and the unexpected and can clearly distill their analysis into actionable and scalable guidance, always in consideration of the diverse needs of their business stakeholders. They are willing to jump in to assist their colleagues on any project, large or small, regardless of whether it falls within their scope of expertise. 

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energised by our opportunity: The vision we have to digitise large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will: 

• Negotiate and drive to execution commercial contracts with European and other customers, vendors, and business partners
• Develop and scale commercial contracting workflows in Europe, including by drafting and developing form agreements and building and improving contracting tools and processes
• Have the opportunity to support the growth of the company’s business in Europe in a broad range of legal subject matters, which may include privacy, employment, regulatory, corporate, product, and/or compliance matters.
• Work with the Legal team and cross-functional partners to drive strategic business and legal initiatives in Europe and act as a trusted partner to relevant stakeholders like Sales, Sales Operations, Partnerships, Finance, Customer Success, Marketing, Product, People, Operations, and Customer Support teams.
• Help build a best-in-class legal function for the company in Europe.
• Answer questions and offer legal advice on a wide range of issues, projects, and initiatives across the company.
• Exercise initiative and creativity in solving challenges and accomplishing business goals.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role: 

• 8+ years of relevant experience in a law firm and/or in-house position in the United Kingdom, including experience implementing and supporting complex scalable workflows.
• Outstanding interpersonal skills that allow for clear communication (both written and verbal).
• Interest in being a true partner to our business stakeholders and immersing yourself in the ins and outs of our business and the industry in which we operate.
• Ability to build, develop, and maintain strong cross-functional relationships.
• A high degree of professional integrity, ethics, and sound judgment.
• Be a highly proactive self-starter who delivers quality work within tight timelines.
• Be humble, adaptable, and flexible, with a growth mindset and desire to work on a variety of matters.
• Law degree from a top university with strong academic credentials.
• Be a qualified solicitor or barrister of good standing in England & Wales.
• Be based in the United Kingdom, preferably close to London.

An ideal candidate also has: 

• Experience working for a technology company.
• Experience working for a major international law firm.
• Experience working for an international company.
• Experience driving and supporting non-commercial legal projects and workflows.
•  Language fluency in French, German, and/or Dutch.

Who we are

The role

The day-to-day

• Advise Helsing's UK and European teams on strategic and tactical legal matters across the artificial intelligence and defence domains, ensuring legal insight is integrated into business decisions from the outset

• Structure, draft, negotiate and close contractual agreements and software licensing arrangements with UK and European government customers and defence industry partners

• Provide specialist guidance on UK/EU defence procurement regulations, including single source contract regulations, shaping Helsing's approach to public-sector contracting

• Advise on export control compliance, intellectual property rights, data privacy and conflicts of interest under UK law, building scalable processes as the business grows

• Support product development teams with legal analysis on emerging regulatory requirements, helping Helsing bring AI capabilities to market responsibly and at pace

• Deliver corporate and regulatory support to Helsing's entities, including governance, filings and compliance obligations

• Collaborate with legal colleagues across Helsing's European offices to ensure consistency and share best practice on cross-jurisdictional matters

You should apply if you

• Are qualified to practise law in England and Wales, with meaningful post-qualification experience gained in private practice, in-house or government legal roles

• Have demonstrated expertise in UK public procurement law, ideally including single source contract regulations and defence-sector contracting

• Have drafted, negotiated and closed complex commercial agreements — particularly technology licensing or software contracts — with government or regulated-sector counterparties

• Can translate legal complexity into clear, actionable advice for senior stakeholders and cross-functional teams

• Bring a working knowledge of export controls, IP and data privacy as they apply to technology companies operating in the defence sector

• Share Helsing's conviction that democratic values are worth protecting and want your legal career to contribute to that mission

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to Have

• Experience advising on AI regulation, responsible AI frameworks or dual-use technology governance

• Familiarity with security clearance processes and working within classified environments

• Exposure to cross-border defence collaboration or multinational programme structures

• Experience operating within a high-growth technology company or start-up environment

• Languages: French, Spanish or German

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• Competitive salary and VSOP options

• Relocation support: up to €2,500 and 4 weeks temporary accommodation

• Learning: €500/£450 yearly allowance

• Health & wellness: gym membership and mental health support (Nilo.health)

• Social: regularly company events and monthly social allowances

• Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers.

• Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work

These are the core benefits across all locations, there may be additional benefits in certain locations.

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Why we're hiring:

This is a senior leadership role with real scope and visibility. As Director of Security Governance & Posture, you will build and lead WPP's Technical Security Governance function — a team of domain specialists responsible for defining the security guardrails, posture expectations, and governance standards that protect one of the world's most complex and distributed technology estates.

You will not be managing firewalls or running a SOC. This role is about defining what good looks like, measuring whether we are getting there, and holding a large, fast-moving global organisation accountable for its security performance. You will own the governance framework across seven technical domains — Cloud, Vulnerability Management, Identity, Endpoint & Compute, AI & Agentic, Software Development, and Data Security — and lead the team that brings it to life.

If you thrive in complex, decentralised environments, know how to govern through influence rather than authority, and can turn messy security data into a clear story for a CISO or a board — this role is built for you.

What you'll be doing:

• Lead and develop a team of Technical Security Governance Leads, each owning a critical security domain, ensuring clear accountability, measurable outcomes, and continuous improvement.
• Own the governance framework — defining the standards, baselines, guardrails, and exception criteria that set the security performance bar across WPP's global technology estate.
• Drive posture measurement and performance reporting — owning the KPI/KRI framework that gives WPP's CISO and leadership team an honest, actionable picture of security risk and trajectory.
• Provide independent challenge and escalation — ensuring that material risks are identified, escalated, and treated, and that weak remediation plans or risk acceptances do not go unchallenged.
• Engage at the most senior levels — acting as the primary interface between Technical Security Governance and ET, DT&S, and business technology leadership, as well as Legal, Audit, and the CISO office.
• Build governance that works in practice — embedding security expectations into delivery workflows across a creative, fast-moving, globally distributed organisation without creating unnecessary friction.

What you'll need:

Essential Qualifications & Experience:

• Exceptional communication skills in English, both written and verbal, for diverse audiences.
• Bachelor's degree in Information Security, Computer Science, or a related technical field.
• Demonstrable experience in technical security governance, security assurance, or risk-based security oversight within a global enterprise.
• Profound understanding of leading cybersecurity policies, standards, and frameworks (e.g., ISO 27001, NIST CSF).
• Extensive technical security knowledge spanning multiple domains, enabling effective leadership of specialist teams, credible challenge, and keen discernment of incomplete information.
• Proven executive communication abilities to translate complex risk and security posture data into clear, concise, and honest narratives for both senior leadership and non-technical stakeholders.
• Practical experience governing security across diverse regions and regulatory landscapes, with a solid grasp of GDPR and other major data protection frameworks.
• Comprehensive understanding of client data obligations, recognizing their critical reputational and commercial implications.

Nice to Have:

• Relevant industry certifications such as CISSP, or cloud platform certifications (Azure, AWS, GCP).
• Familiarity with security posture and detection tooling, including CNAPP/CSPM, EDR, vulnerability scanning, identity telemetry, and effective evidence management approaches.
• Working knowledge of agile methodologies.
• Experience operating within multinational, multicultural, and matrixed organisational structures.

Key Competencies & Behaviours

• Proactive Problem-Solver: Anticipates governance and compliance challenges, developing and implementing effective solutions.
• Collaborative Team Player: Builds and nurtures strong relationships across diverse teams (e.g., Legal, Enterprise Technology) to foster alignment and optimise efficiency.
• Detail-Oriented: Ensures meticulous accuracy and thoroughness in policy development, risk assessments, and reporting.
• Adaptable & Resilient: Thrives in dynamic, fast-paced environments, quickly adjusting to evolving priorities and regulatory requirements.
• Unwavering Ethical Integrity: Upholds the highest ethical standards, ensuring strict compliance with policies and safeguarding the organisation's reputation.
• Strong Analytical Thinker: Proficiently interprets complex data to identify critical insights and formulate actionable recommendations.
• Effective Communicator: Clearly articulates technical concepts, findings, and recommendations to both technical and non-technical stakeholders.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Content Strategist needed to define and develop the website content strategy for a leading global brand.

The opportunity:

We are seeking an experienced content strategist to define and develop the website content strategy for a leading global brand.

This role will focus on building the strategic foundations for content, defining a clear content proposition, and establishing standards and governance frameworks to ensure content is purposeful, consistent, and aligned with both business objectives and user needs.

You will work closely with stakeholders across multiple markets and disciplines to create a unified approach to content that delivers measurable value, enhances the customer experience, and supports the brand’s global digital presence.

What you’ll be doing:

1. Content strategy foundations

• Develop the overarching website content strategy to guide planning, creation, and management of content across global markets.
• Align content objectives with brand, business, and customer needs.
• Establish a shared vision for content’s role in the digital experience.

2. Website content proposition development

• Define and document the platform’s content proposition—what content belongs on the website, why it matters, and how it supports business and customer goals.
• Ensure the proposition is business-aware, customer-centric, and adaptable for different regions and audiences.
• Create artifacts and frameworks to help teams make objective, value-based content decisions.

3. Content standardisation

• Review existing content guidelines and standards to assess digital fit and proposition alignment
• Develop or refine content standards to ensure quality, consistency, and brand alignment across all markets.
• Develop and document a core model to support standardisation at scale.

4. Stakeholder engagement

• Facilitate workshops and collaborative sessions to gather insights, validate strategy, and build alignment.

5. Enabling future content excellence

• Provide strategic recommendations that set the foundation for ongoing content optimisation and innovation.
• Ensure the strategy is actionable, measurable, and adaptable to evolving business and user needs.

What we want from you:

• Proven experience in website content strategy for large-scale or global brands.
• Expertise in developing content propositions, value maps and content strategy frameworks.
• Ability to translate business objectives and user insights into actionable strategies.
• Experience developing content strategies that incorporate modern content architecture principles
• Able to design and deliver content strategies that leverage headless CMS platforms, structured content models, and AI considerations
• Proficient in content audits, content modelling, and standards development
• Excellent stakeholder management and facilitation skills.
• Outstanding written and verbal communication skills, with the ability to present complex ideas clearly.

If you know some of this, even better:

• Strategic influence – able to gain buy-in from senior stakeholders and guide decision-making at an organisational level.
• Visionary thinking – able to anticipate future content needs and design scalable, future-proof strategies.
• Change leadership – experienced in leading content transformation initiatives and embedding new ways of working.
• Cross-functional collaboration – skilled at working across disciplines such as UX, design, marketing, and product to align content with the wider digital experience.
• Global mindset – understanding of how to create strategies that work across multiple markets, cultures, and languages.
• Measurement mindset – comfortable defining success metrics and linking content strategy to business outcomes.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA