About the Role:

We're looking for a Senior Sales Compensation Analyst to join our Revenue Operations team. As a senior individual contributor, you will serve as a hands-on operator, subject matter expert, and strategic partner to our sales organization — owning end-to-end compensation administration while independently shaping the compensation programs and operational frameworks that drive Gusto's growth.

This is a high-visibility role at the intersection of Sales, Finance, and Revenue Operations. You'll bring deep expertise in sales compensation administration, advanced analytical capabilities, and a track record of building scalable programs that are fair, accurate, and motivating. You'll operate with a high degree of autonomy alongside the Head of Sales Compensation — driving plan administration, contributing to plan design for assigned segments, and setting the operational and analytical standard for the team. You'll leverage AI tools to push the boundaries of what our team can deliver.

About the Team:

The Sales Compensation team at Gusto sits within the Revenue Operations organization and serves as the backbone of how Gusto's sales force is motivated, rewarded, and aligned to company growth. We are a small, high-impact team with outsized visibility — our work touches every quota-carrying role across the company and directly influences how Gusto attracts, retains, and drives performance from top sales talent.

Here’s what you’ll do day-to-day:

• Own sales compensation administration for assigned teams — execute accurate, on-time commission calculations, payment processing, crediting, draws, clawbacks, and dispute resolution each pay cycle; Serve as the team's Xactly platform owner and subject matter expert, defining configuration standards, driving platform decisions, and maintaining data integrity across plan setup, participant management, and workflow automation 
• Own monthly reporting & analytics for assigned segments — deliver attainment summaries and payout forecasts to Sales, Finance/Accounting, and Rev Ops; maintain KPI dashboards and perform ad hoc analysis on performance trends and budget adherence.
• Contribute to plan design for assigned segments — Support and, where designated, independently own compensation plan inputs for assigned sales segments, including rate validation, accelerator analysis, and rules of engagement; build financial models and scenario analyses that inform quota-setting and plan design decisions; connect compensation mechanics to broader outcomes across Finance, HR, and Sales Strategy
• Define and improve processes and compliance — document and continuously improve comp processes; maintain adherence to internal compliance standards and accounting rules; ensure role changes, new hires, and terminations are reflected accurately across Xactly and downstream systems
• Lead assigned cross-functional initiatives - Drive projects spanning Sales, Finance, HR, and Rev Ops; use data and structured analysis to influence stakeholders and build alignment across functions
• Leverage AI to elevate comp operations — actively incorporate AI tools to automate repetitive tasks, accelerate reporting, and surface insights; partner with the Head of Sales Compensation to identify and scale AI-driven improvements across the team 

Here’s what we're looking for:

• 8+ years of hands-on sales compensation administration experience with demonstrated end-to-end ownership of commission processes in a high-growth environment 
• Experience in full-cycle comp administration — calculations, crediting, draws, clawbacks, and dispute resolution. 
• Xactly platform expertise - intermediate-to-advanced admin required (certification preferred); proven ability to own system configuration, data integrity, and workflow design; Salesforce and Tableau/Looker/Power BI proficiency; other ICM platforms a plus
• Advanced analytical skills - compensation modeling, scenario analysis, and reporting; solid understanding of quota-setting methodologies, GTM motions, and sales roles (AE, AM, SDR, overlay) 
• Cross-functional influence — track record of leading initiatives and driving alignment across Sales, Finance, HR, and Operations without direct authority  
• AI competency — actively uses AI tools to automate tasks, accelerate analysis, and improve accuracy with a habit of exploring and applying new tools practically 
• Attributes — detail-oriented, proactive, and highly organized; clear communicator who can simplify complex comp mechanics for reps, managers, and cross-functional partners
• Bachelor's degree in Finance, Business, Mathematics, or related field — or equivalent experience

Our cash compensation amount for this role is $113,880 to $139,500 for Denver, Atlanta & Las Vegas. $138,365 to $169,500 for San Francisco & New York. $106,940 to $131,000 for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Sr. Retail Pricing Analyst
The candidate must be able to work on-site 5 days a week at one of our corporate offices located in Chicago, IL, Scottsdale, AZ or Las Vegas, NV

About the Role

We’re looking for a Senior Pricing Analyst to help shape how we price our products and, ultimately, how we grow the business.

In this role, you’ll develop, execute, and continuously improve pricing strategies that drive sales growth, expand margins, and support long‑term profitability. You’ll use internal data, market and competitive insights, and pricing tools to recommend and implement pricing that makes sense for the business and the customer.

You’ll work closely with Product and Planning teams, as well as senior leadership, to make sure pricing decisions align with evolving business goals and market dynamics. This role reports to the Director of Pricing and plays a key part in revenue performance, margin management, and pricing governance, including reviewing and approving promotions and discounts based on their financial impact.

What You’ll Do

• Set and manage pricing strategies
• Develop and recommend pricing strategies that support business and category goals
• Implement price changes to maintain strong competitive positioning
• Use internal performance data, market insights, and pricing tools to find the right balance between volume and profitability
• Turn data into decisions
• Analyze pricing performance, margin, and sales trends
• Identify opportunities to improve pricing effectiveness and revenue outcomes
• Clearly explain the financial impact of pricing recommendations to stakeholders
• Partner across the business
• Work closely with Product and Planning teams on pricing options and trade‑offs
• Provide guidance on pricing scenarios and propose alternatives when needed
• Support pricing governance, including reviewing promotional pricing and discount requests
• Stay close to the market
• Monitor competitive pricing and market trends
• Use competitive intelligence to inform pricing strategy and recommendations

What you’ll Bring:

• Bachelor’s degree in Business, Strategy, Merchandising, Finance, Economics, or equivalent experience.
• 4+ years of experience in pricing and financial analysis in the retail or CPG industry retail
• Flexible and adaptable in a dynamic, change-driven environment and the ability to prioritize tasks.
• Strong data management and analytical skills with the ability to synthesize complex information into clear, actionable recommendations.
• Advanced Excel skills required.
• Experience with tools like Microsoft Dynamics or PowerBI
• Proven project leadership skills with the ability to manage multiple initiatives simultaneously.
• Strong verbal and written communication skills with the ability to influence at all levels of the organization.
• Self-starter with strong decision-making skills; able to take direction and execute efficiently.

Even Better if You Have: 

• E-commerce pricing experience
• Experience with SQL
• Experience with OMNI or Hoodie
• Data-modeling experience

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