Help Desk Jobs in Kyiv.
All active Help Desk roles based in Kyiv.
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We are looking for an IT Support Lead to manage and evolve our end-to-end IT support function across Level 1 (HelpDesk), Level 2 (Infrastructure), and Level 3 (Applications & Corporate Systems).
- This role is focused on service reliability, user experience, and operational excellence, ensuring seamless support across:
End-user services and HelpDesk operations - Core IT infrastructure
- Business-critical applications (CRM, HR, recruitment, internal tools)
You will lead a cross-functional support team and act as the central coordination point between users, engineering teams, and external vendors.
ABOUT INNOVECS
Our value to you:
- Flexible working hours
- Competitive compensation
- Complete Hardware/Software setup – anything you need for work
- Open-door culture, transparent communication, and top management at a handshake distance
- Health insurance, vacation, sick leaves, holidays, paid maternity/paternity leave
- Access to our learning & development center: workshops, webinars, training platform, and edutainment events
- Virtual team buildings and social activities
Does this resonate with you? Send over your CV, and let's get to know each other better.
Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.
Ready to apply?
Apply to Innovecs