The General Manager oversees, plans, and manages the day-to-day operations of properties in their portfolio. They are responsible for managing all on-site compliance activities and for the overall performance of the portfolio, which includes direct oversight of the marketing program and financial performance. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA) and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex wide arrears and litigation cases. 

• Attend monthly arrears meeting. 

• Documents lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. Alerting staff of move ins, move outs, any emergencies. 

• Supervises, directs, and monitors the preventive, routine and emergency maintenance/repairs and is compliant with all regulations.  

• Consistently works to clear HPD (Housing Preservation and Development), ECB, DOB violations. 

• Coordinates vendor bids and contractor quotes. 

• Conducts and documents unit inspections. 

• Conduct bi-annual walk throughs with Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Attend weekly construction meeting. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with construction team on avoiding violations, inspections, necessary access. 

• Prepare monthly financial cover sheet. 

• Attending monthly financial catch-up meeting and monitoring budgets. 

• Performs other related duties as required. 

Benefits: 

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12+ paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) (Certified Professional of Occupancy) certification.  

• Bachelor's degree preferred. 

• Flexible, outgoing, authentic, and confident personality 

• Ability to thrive in an informal, yet fast-paced environment 

• Entrepreneurial spirit 

• Promoting opportunities in the company and assisting in building the team.  

• EIV experience. 

• Yardi experience preferred. 

• TCS certification for tax credit properties. 

• Able to effectively communicate with a range of people and personalities.  

• Proficient in Microsoft Office Suite. 

• Demonstrated ability to build relationships with staff members and the community. 

• Ability to multi-task and meet tight deadlines. 

• Takes a proactive approach to anticipating and preventing problems. When a problem occurs, define those problems, investigate obstacles, gather relevant information, decide whether solving the problem should be a group decision, generate and analyze alternate solutions and arrive at a workable solution. 

• Prioritizes tasks and manages time to ensure that deadlines are met. Achieves results within established timelines. Recognizes opportunities and initiates actions to capitalize on them. Looks for new and productive ways to make an impact. 

Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.  

Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime. 

• Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees) 

• An Inc. 5000 fastest growing private company in America every year since 2007! 

The Staffing Leader  is responsible for generating sales, increasing revenue and profitability.  This position establishes and develops client relationships as well as works with one or more recruiters to fulfill open job orders. The position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely. 

Essential Job Functions: 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. 

Duties and Responsibilities: 

• Establish and maintain target list developing client relationships.    

• Conduct prospecting activities including phone calls, “ad calls,” skills marketing, email, social media, in-person meetings, and other methods.    

• Generate new job orders weekly in line with performance objectives. 

• Manage new and open job orders from intake to fulfillment.    

• Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.    

• Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.    

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 
 

Desired Competencies:  

• Customer/Candidate Focus - Builds strong customer relationships and delivers customer-centric solutions. 

• Results Oriented - Consistently achieves results, even under tough circumstances. 

• Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding. 

• Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals. 

• Interpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity. 

• Decision Quality - Makes good and timely decisions that keep the organization moving forward. 

• Collaborative - Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction. 

• Drives Vision and Purpose - Paints a compelling picture of the vision and strategy and creates a climate where people are motivated to do their best to help the organization achieve its objectives. 

• Business Insight - Applies knowledge of business and the marketplace to advance the organization’s goals. 

• Develops and Coaches Others - Utilizing effective coaching skills, asks appropriate questions and provides relevant guidance to help others find the solutions within and outside of themselves. 

Education and Experience:  

• Bachelor’s Degree and a minimum of 4 years B2B sales and/or recruitment required.   

• Advanced, relevant experience considered in lieu of Bachelor's degree.  

Location:  Hybrid (3 days in office)

Travel Requirements:  

Less than 5% (almost no travel) 

Listed factors are guidance only and do not guarantee promotion or role change. Please seek guidance from your leader to determine your specific promotion-readiness.  

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.