About the Role

As a Business Director, you’ll lead and grow our senior client relationships in Kuwait, working with leading regional and multinational clients across the GCC. In the Middle East, Monks is rapidly expanding its footprint, and we are looking for a commercially driven, client-obsessed leader to serve as a trusted strategic advisor to C-suite and senior marketing leadership. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities:

• Serve as the primary executive point of contact for a portfolio of senior clients in Kuwait and the broader Gulf region.

• Build and maintain C-suite relationships, acting as a strategic advisor who deeply understands their business objectives and digital maturity.

• Lead quarterly business reviews (QBRs), annual planning sessions, and executive presentations.

• Own revenue targets for your portfolio, with accountability for retention, growth, and profitability.

• Identify and convert organic growth opportunities across Monks' full service offering, including creative production, media, data, and tech.

• Oversee responses to pitches, RFPs, and new business opportunities within the region.

• Negotiate contracts, scopes of work, and commercial terms in collaboration with finance and operations.

• Translate complex digital marketing challenges into clear strategic recommendations and compelling Monks solutions.

• Champion the use of Monks' proprietary technology, AI-powered tools, and data capabilities.

• Lead and motivate cross-functional delivery teams, ensuring high standards of work quality.

• Mentor and develop junior client services team members while contributing to the culture in Kuwait.

About You

The essentials:

• 10+ years of experience in digital marketing, advertising, or MarTech, with at least 4 years in a senior client leadership role.

• Bilingual proficiency with outstanding written and verbal communication skills in both English and Arabic.

• Commercial Acumen: Proven track record managing and growing large, complex accounts (ideally $1M+ annual revenue) and comfort with P&L and forecasting.

• Market Expertise: Culturally fluent with a deep appreciation for the nuances of doing business in the Gulf; experience in Kuwait or the broader GCC is strongly preferred.

• Strategic Depth: Deep knowledge of the digital landscape, including platforms, paid media, social, CRM, and data & analytics.

• Executive Presence: Exceptional relationship-building skills with the ability to operate at the board and C-suite level.

• Leadership: A natural collaborator who can lead cross-functional teams within a complex, matrixed global organisation.

Not a must, but a plus:

• Background: Experience working within a global agency network, top-tier consultancy, or specialised marketing technology company.

• AI & Tech Focus: A specific passion for emerging AI-driven tools and their application in the evolving digital landscape.

• Entrepreneurial Spirit: A mindset that actively seeks out opportunity and takes the initiative to pursue it.

• Cultural Pulse: A passion for staying on the pulse of culture and the ability to provide a strategic POV.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

Who we are 

KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

We're building the infrastructure for better food in every major world city, and Kuwait is one of the fastest-growing markets for us.

What you’ll do

• Serve as a trusted advisor on a portfolio of customers through the journey of onboarding. Engage with prospects by phone, email, or face-to-face in the SME and Mid-Market Cuisine across Kuwait.
• Own the sales cycle: From outbound calls to closing deals, you will own the full-cycle sales process and be in control of your success. 
• Initiate discussions and build interest with potential partners for the business.
• Arrange meetings with potential partners and set the sales cycle up for success.
• Take an interest in clients' business priorities and how KitchenPark can stimulate their growth.
• Understand from sourced leads the potential value added to the business.

You will be given full product & sales training, doing lots of shadowing for the first 8 weeks.

What we’re looking for

• 3-5+ years of experience in full-cycle sales in a direct quota-carrying role. 
• Bachelor’s degree in Business Management, or a related field. Bilingual in English and Arabic is a must. 
• Deep understanding of the restaurant industry, business operations, and the challenges faced by regional players. 
• Exceptional Arabic written and verbal communication skills. 
• Professional-level English proficiency.
• You are intellectually curious and have exceptional closing skills.
• Proactive and innovative approach to problem-solving, with a strong focus on data-driven solutions and continuous improvement.

• Strong interpersonal skills with the ability to build relationships and work collaboratively with cross-functional teams.

Preferred Qualifications

• Experience in a fast-paced, high-growth company.
• Experience in selling commercial real estate

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Kuwait office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

#LI-Onsite

Who we are 

KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

What you’ll do

Engage with prospects by phone, email, or face-to-face in the Food and Beverage sector throughout Kuwait. This role will be within our CloudRetail® division: Perfect for businesses selling packaged goods, frozen items and beverages. It's a virtual storefront where you can sell online without needing a physical store. CloudRetail® provides dedicated storage space and manages order fulfillment for you.

• Own the sales cycle: From outbound calls to closing deals, you will own the full-cycle sales process and be in control of your success. 
• Initiate discussions and build interest with potential partners for the business.
• Arrange meetings with potential partners and set the sales cycle up for success.
• Take an interest in clients' business priorities and how KitchenPark can stimulate their growth.
• Understand from sourced leads the potential value added to the business.
• You will be given full product & sales training, doing lots of shadowing for the first 8 weeks.

What we’re looking for

• 1 to 3+ years of experience within a full-cycle B2B sales experience in a direct quota-carrying role. 
• 2+ years of experience in eFulfillment, eCommerce logistics or Food & Beverage industries is a plus,
• Bachelor’s degree in a business-related discipline is a plus.
• Consultative selling skills: You are intellectually curious and have exceptional closing skills.
• Communication skills: You have outstanding communication and interpersonal skills, both in person and on the phone. 
• Goal-oriented: You have a sharp focus on your goals and a belief that your daily, weekly, and monthly activities will help you achieve success.
• Strong work ethic: You can demonstrate a strong work ethic and a commitment to doing what it takes to be successful in sales. You’re smart, passionate, competitive, and driven to be the best. 
• Extremely ambitious, hard-working, and self-motivated
• Results and detail-oriented
• Resilient with the ability to adapt, learn, and operate with a growth mindset

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Kuwait office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

#LI-Onsite