Role: Marketing Program Manager

Years of Experience: Minimum 5 years 

Language Requirement: English 

Location: Kuala Lumpur, Malaysia 

About the role: 

Inside Ideas Group is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities. 

The Southeast Asia Google Ads Marketing team is looking for a passionate marketing program manager to drive projects delivering thought leadership initiatives and events to advertisers across various industries in Malaysia and across Southeast Asia.                                                                        

You’ll help shape and execute key thought leadership initiatives inspiring our most important advertising partners  to deepen their partnerships with Google. You will support the team to create thought leadership strategy, narratives and marketing execution for our Google Ads products across digital content and marketing (editorials, social), events and experiences. . You will also work closely with cross-functional teams such as Sales, Product Specialists, Research, Comms & PR, Legal, as well as external agencies, to bring these programs to life. 

What you will be doing: 

• Assist the Marketing Manager (MM) in developing innovative marketing strategies to engage large advertisers and drive adoption of Google's Ad solutions. 
• Independently lead or support MM in developing and executing  Google and/or external 3P partnerships events such as YouTube Works and key regional industry events etc                                   
• Develop thought leadership content and case studies across select Google Ads focus product areas (video, measurement, performance solutions) Manage amplification of content through internal channels such as industry events and editorials (Think With Google) and external partnerships (Advertising & Marketing magazine, Campaign Asia etc) )   
• Own, track and report results of various marketing programs 
• Manage external event and content agencies for delivery of assigned projects 
• Collaborate with cross function stakeholders on designated projects.         

What you need to be great in this role: 

• Ability to speak, read, and write in English  
• Excellent project management and organizational skills, with the ability to manage, coordinate and track multiple simultaneous projects and deliverables in a highly dynamic and constantly changing context. 
• Structured and proactive, eye for constant innovation and improvement. 
• Skilled communicator with strong written and verbal communication and presentation skills, with the ability to comfortably communicate cross-functionally in a structured and clear manner to influence outcome. 
• Proactive, can-do attitude with a passion for innovation and thinking outside the box. 
• Ability to speak, read, and write in Malay 
• Prior experience in advertising, tech or marketing organization 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17401

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Role: Delivery Director

Location: Kuala Lumpur, Malaysia

About the role: 

As OLIVER continues to expand across APAC, our clients are asking for more than “delivery”. They want a partner who can operationalise their marketing vision, modernise ways of working, and reliably deliver at speed and scale across channels, markets and time zones.

This role exists to elevate APAC’s capability to deliver this by:

• Translating client strategy into workable operating models and execution systems.
• Driving account transformation (ways of working, tooling, governance, talent models).
• Embedding GenAI-enabled delivery to improve speed, quality, consistency and knowledge reuse.
• Leading a shared services hub that improves scalability, standardisation and capacity access across accounts.
• Partner with New Biz, Client Leadership, Strategy, Creative & Technology to design compelling solutions for pitches, renewals, and RFP responses.
• Ensuring work is delivered on brief, on time, and to the expected quality, with strong stakeholder confidence

The Regional Delivery Director sets the regional standard for delivery excellence, supporting account leadership teams to transform how work gets done, and enables mobility of work and people across studios and accounts.

What you will be doing: 

1) Operationalise Client Vision & Improve Delivery Outcomes

• Partner with client and account leadership to translate vision, strategy and roadmaps into delivery plans, operating rhythms, and measurable outcomes.
• Ensure delivery approaches are fit-for-purpose across retained, project, high-volume, and “follow-the-sun” models.
• Establish and maintain regional delivery standards (brief quality, planning, prioritisation, estimation, QA, approvals, handoffs, and reporting).

2) Lead Account Transformation (Ways of Working + Operating Models)

• Diagnose delivery pain points and maturity.
• Design and implement account-specific operating model improvements: intake, triage, prioritisation, sprint/cadence models, SLAs, resourcing models, QA and release management.
• Lead change management: adoption plans, comms, training, stakeholder alignment, and ongoing optimisation.

3) Lead a Shared Services Hub

• Define the hub vision, scope (services offered), service catalogue, SLAs, and engagement model with accounts.
• Set up hub governance
• Enable cross-account load balancing to improve speed to delivery and reduce bottlenecks.
• Standardise repeatable delivery components (templates, playbooks, reusable assets, production patterns).

4) GenAI Enablement & Responsible Adoption

• Identify and prioritise GenAI use cases that improve delivery (e.g., versioning, localisation support, content QA, summarisation, briefing, knowledge retrieval, production acceleration).
• Partner with global and regional stakeholders to embed GenAI into workflows with proper governance.
• Build training and adoption programs so delivery and craft teams can use GenAI confidently and consistently.

5) New Business Solutioning (Pitches, RFPs, and Go-to-Market Delivery Design)

• Lead the delivery and operating model design for new opportunities including service model and scope definition, tooling and GenAI workflow designs, resource models, etc. (roles, capabilities, ramp plans, onboarding approach)
• Provide operational due diligence on proposed solutions: identify delivery risks, dependencies, assumptions, and mitigation plans.
• Ensure estimates, timelines, and delivery commitments are realistic, transparent, and execution-ready, aligned to client expectations and internal capacity.

6) Regional Delivery Governance & Ownership

• Create and maintain documentation that tracks delivery status, dependencies, risks and mitigations across key engagements.
• Ensure project lifecycle management is maintained and continuously improved.
• Oversee regional capacity planning, mobility of talent, and cross-studio collaboration.
• Monitor utilisation as an indicator of planning health and scalability and address chronic under/overload patterns.
• Mentor and develop delivery leadership: coaching, capability frameworks, training paths, succession planning.

Measures of Success: 

• Regional Account Health Score above 90%
• Aggregate Net Promoter Score (NPS) above 45 and Client Sat Score (CSAT) above 90
• Client Retention above 95%

What you need to be great in this role: 

• 15+ years in delivery/operations leadership roles
• 10+ years in agency environments
• Extensive experience leading multi-market, multi-disciplinary delivery models
• Proven track record operationalising strategy into scalable delivery systems and governance
• Demonstrated success in account transformation / change leadership
• Strong client leadership: trusted operator, confident communicator, escalation management
• Deep understanding of delivery tooling, workflow design, and capacity planning
• Practical understanding of GenAI applications in marketing operations and production (and governance implications)
• Comfortable operating across regions, cultures and time zones
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical  

The Right Fit: 

• Chief Operating Officer / Vice President / Head of Operations of an independent agency managing teams and complex processes, focusing on efficiency and delivery.
• Managing Director at an independent or network agency with oversight of projects, clients, and delivery processes who bring strategic and operational expertise to the table.
• Senior Delivery Director / Head of PMO / VP of Project Management at a network agency overseeing the delivery of client projects and campaigns to ensure client satisfaction.
• Global / Regional Programme Directors at a network agency or consulting firm, managing large-scale projects with strategic oversight.

Req ID: 16666

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Job Title: Project Manager

Role: Freelancer 

Duration: 3 months

Location: Manila, Philippines

About the role: 

The Project Manager supports Designers in running the projects across the teams with focus on consistent delivery & providing effective solutions to the client and team when needed. They are responsible for liaising within the Client and Designers to ensure all projects are completed in time. The candidate will be responsible for all projects briefed by the client, working with the creative team in Malaysia/Turkey/Mexico and/or other teams in the ASEAN region.   

  
What you will be doing: 

• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of project quality and client service from all teams. 
• To assist in brief writing and generate necessary admin work, to ensure creative team in the regional creative hub can start work on time. 
• To manage the work of creatives to ensure OLIVER’s processes are followed, project timelines are met, driving maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork. 
• Manage and coordinate the sharing of brand and campaign knowledge pertaining to the project within the team to aid the development of creative ideas for the project. 
• To ensure the client experience is as positive as possible using clear communication in person, through the telephone and supported by email. 
• To manage the timely delivery of all jobs / projects going through the team, always taking into consideration the clients requirements and expectations. 
• To cover all reporting responsibilities, including consolidation of each local market MI report and final reporting to the Regional Client 
• To review and improve ways of working across markets 
• To understand & adhere to the clients way of working 

What you need to be great in this role: 

Knowledge & Skills Required: 

• Excellent client management skills with the ability to proactively organise and discuss project related matters with Client, addressing client queries effectively and in a timely manner 
• The ability to manage and filter workflow as well as organise workloads to maximise productivity. 
• Knowledge of the streaming platform itself along with digital ecosystem/platforms best practices and clear idea of how digital tools and technologies add value to the project. 
• Highly resourceful & a fast learner with the ability to share interesting brand or project-related references to contribute to project output. 
• Stay up-to-date with In-depth understanding of marketing technology, digital media and social media platforms. 
• Excellent written and verbal communication skills and strong presentation abilities. 
• Strong listening skills and the ability to be open to new ideas from team members, coworkers, industry sources and clients. 
• Ability to oversee and lead several projects at once. 
• A source of innovation, passion and creative vision 

Personal attributes: 

• Self-motivated, working with little supervision. 
• Collaborative team player, open minded – non-political. 
• Proven ability to communicate and liaise with junior - mid levels in the business. 
• Discrete about all confidential and personal information. 
• Driven, proactive, helpful, and enthusiastic team player. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17189

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Role: Integrated Project Manager 

Location: Kuala Lumpur, Malaysia 

About the role: 

Join our dynamic team as an Integrated Project Manager (Account Manager), where you'll have the opportunity to drive creative adaptation media production for a leading fashion brand in Kuala Lumpur - Malaysia. Working from one of our regional satellite studios, you’ll be instrumental in delivering projects for numerous markets in region. Reporting to the Regional Producer, you'll collaborate closely with regional teams, fostering strong relationships with key stakeholders driving impactful content production. 

The Integrated Project Manager (Account Manager) understands the complexities of global brand campaign production cycles and has a comprehensive knowledge of universal print and moving image terminology. You will possess experience across POS, OOH, Social Media, Online Video, TV and Cinema production, specifications and best practice. As a pivotal member of our team, you will assess upcoming campaign volumes and scope, reviewing SLA timings plans created by the Regional Producer, adapting where necessary to meet the nuanced lead times of the markets in your region to meet key milestones. 

You will review global and local pipeline activations across print and moving image channels and assessing resource requirements ahead of time, ensuring campaigns are briefed to the creative team in a timely and accurate manner, identifying production overlaps and relaying regular status updates the Regional Producer. 

As Integrated Project Manager (Account Manager), you will motivate your direct team to excel in their roles and ensure effective communication across regional teams, aligning on overarching objectives. The Integrated Project manager oversees the end-to-end production, actively tracking key milestones such as translation requests, in market price validation, client approvals and delivery, ensuring creative teams are working efficiently, managing status, risks and challenges of all the campaign deliverables and resource, escalating production issues to the Regional Producer. A vital responsibility will be quality control, a keen eye and comprehensive understanding of brand guidelines is essential to delivery precision. The integrated Project Manager will be responsible for final delivery of campaign assets, performing a full pre-delivery audit of all files ensuring all relevant stakeholders receive proof of delivery. 

This role is right for you if you’re someone who thrives on shared successes, especially as part of a team that’s making waves with innovative processes & high-volume delivery.  Your organisational and communication skills set you apart from the crowd. You are methodical and take pride in being able to apply agile methodologies to the task at hand, adapting accordingly based on your ability to foresee risk. 

You’ll be the kind of person who is driven by producing large volume multi-media campaigns, and understands how to plan, track and execute multiple projects simultaneously. 

You’ll have experience across print and moving image with a comprehensive knowledge of common specs, ratios, resource needs and final deliverable output formats. 

You’ll already be an Integrated Project Manager looking for bigger challenges on a larger account where you can hone your existing skills and cultivate new ones. 

What you will be doing: 

• Creating bespoke timelines based on channel and market specific lead times. 
• Briefing creative studio on campaign specifics, timings, and scope. 
• Holding daily stand-ups with creative team for live status tracking. 
• Communicating translation, creative adaptation, approvals, and approval deadlines to relevant stakeholders. 
• Proactively assessing resource needs upstream to identify potential shortfall. 
• Conducting real time risk assessment, providing a campaign feedback loop to the Regional Producer, ensuring they are properly informed on status. 
• Build and nurture strong relationships with key stakeholders such a Media Agencies. 
• Support the Regional Producer on project planning, status, risks, and challenges. 
• Triage any production issues from creative team, escalating to the Regional Producer and Channel Leads. 
• Oversee digital and print campaigns covering owned and bought media, managing multiple campaigns, languages, and channels. 
• Drive precise campaign execution, monitoring progress, controlling deadlines, engaging relevant stakeholders and ensuring successful delivery. 
• Support the Producer on daily stand-up calls with offshore teams, ensuring production is on track and providing an escalation point to the studio manager/PMs. 
• Review global campaigns, familiarise yourself with forecast data, to drive foresight of production. 
• Assess resource needs for out-of-scope projects supporting Regional Producer in producing resource and cost estimates. 
• Ensure brand guardianship of local briefs and global guideline changes, while rolling out local campaigns in the sales market and re-iterating local SLAs. 
• Perform robust QC on all deliverables ensuring all are produced on brand, taking ownership of any piece of creative submitted to the client for review. 
• Final delivery of campaign deliverables to media vendors and notifying all relevant stakeholders. 
• Champion automation and future-facing ways of working. 

What you need to be great in this role: 

• 4+ years of relevant experience in digital, print and motion, covering owned and bought media. 
• Experience working with multiple campaigns, languages, and channels. 
• Demonstrated production experience on global brands with line management experience 
• Strong account & project management skills, with experience managing onsite and offshore teams. 
• Excellent communication and relationship-building abilities. 
• Proven ability to drive successful campaign production lifecycles, with an ability to assess risk in real time adapt using agile methodology. 
• Proficient forecasting, resource management and project burn rate. 
• Keen eye for detail and commitment to innovation and new business growth. 
• Passion for and inquisitive about AI and new technologies. 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 

Req ID: 16958

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Role: Finance Manager (Audit)

Location: Kuala Lumpur, Malaysia

About the role:

The Finance Manager (Audit) will report to Financial Controller and will be responsible to support and monitor statutory compliances, communication of risk policies and processes, monitor the accuracy and completeness of monthly, quarterly and annual accounts closing across the APAC region

What you will be doing:

• Responsible for planning, executing and finalising both Group and local audits in collaboration with cross-functional teams to achieve accounting and taxation statutory compliances within set deadlines
• You will be the key contact point with Group auditors and Group Finance team in meeting the audit deliverables for the Group
• Drawing up the reconciliation of the management result to audited accounts with clear explanation on reconciling transactions
• Review and implement with consultation with Group Finance team compliance with latest accounting standards, assisting and drawing the financial statements and developing the appropriate financial statement disclosures
• You will monitor and interpret emerging technical issues on its implications on APAC region
• Responsible to deploy Group’s risk management processes and procedures and continuous compliances
• Monitor monthly, quarterly and annual accounts closing, ensuring compliance with Group policies and timely reporting requirements
• You will communicate key closing information, managing financial analysis and analysing reports and coordinate the responses to Group Finance team
• Perform other ad-hoc duties as assigned by reporting manager

What you need to be great in this role:

• Degree in Business, Finance or Accounting
• Proficient with IFRS and regional local GAAP
• Have good fundamentals of taxation framework
• Preferably having worked with cloud-based enterprise accounting and performance management systems
• Minimum 4-6 years of relevant working experience in similar role, preferably within the advertising industry
• Have a good understanding of accounting principles, risk management and internal control systems
• Attentive to details and able to ensure consistency and accuracy in financial information
• Willing to accommodate to longer work hours during monthly, quarterly and annual closing periods

Able to:

• Review and identify inconsistencies in large amounts of data or information
• Summarise large data sets and organise it into a presentable and easy to understand format
• Identify a problem, investigate to find out relevant facts and find a logical solution
• Structure your efforts to ensure completing tasks efficiently and by required deadlines
• Convey ideas and information in ways others can understand in both verbal and written communication
• Adaptable, works professionally and enjoys working in a team

Req ID: 15582

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Role:  Social Media Director – APAC 

Location:  Kuala Lumpur, Malaysia

About the role: 

The Director of Social Media – APAC will build and elevate our social media marketing services across this dynamic, high-growth region. You will unite social media practitioners currently embedded across diverse markets and clients, driving a practice that helps OLIVER stand out with original, award-winning work that delivers strong value to clients. Working with passionate local teams and business leads, you'll unlock significant growth opportunities while developing our creator and social commerce services. 

We seek a highly accomplished social media leader with deep expertise across the diverse APAC landscape. You understand the nuanced consumer behaviours, platform preferences, and cultural dynamics across key markets including Indonesia, Vietnam, Malaysia, Philippines, Thailand, Singapore, Japan, Australia, and India. You're excited by the region's leadership in social commerce and see the opportunity to build something special. You're a strategic thinker who can help teams deliver work that positions OLIVER as a strategic partner, not just a production resource. You're data-driven, results-oriented, culturally sensitive, and passionate about what makes brands succeed across Asia-Pacific's varied digital ecosystems. 

What you will be doing: 

Leadership & Capability Building: 

• Unite and empower social media practitioners embedded across APAC clients and markets, building strategic capability and fostering cross-market collaboration and learning. 
• Coach teams to deliver strategically-driven, high-value work that positions OLIVER as a key partner to clients and drives measurable business results. 
• Develop expertise in social commerce and live selling, positioning OLIVER as a leader in these rapidly evolving areas where APAC sets global standards. 
• Leverage AI and proprietary technology to enhance team efficiency and output quality across markets. 

Growth & Strategic Client Management: 

• Drive business growth by identifying and capitalizing on opportunities across the region, serving as a strategic advisor and figurehead among APAC clients. 
• Provide culturally-nuanced social media consultancy to senior clients, developing market-specific strategies and frameworks that maximize ROI while respecting local consumer behaviors and platform ecosystems. 
• Build and nurture strong client relationships across markets, partnering with senior stakeholders to deliver smart, effective solutions tailored to local needs. 
• Develop compelling proposals that secure new business, expand existing accounts, and introduce social commerce capabilities.

Market Excellence & Innovation: 

• Establish best practices that respect market differences while promoting service excellence, identifying opportunities for increased efficiency and effectiveness across the region. 
• Ensure teams leverage emerging technologies—particularly in social commerce, live selling, and AI—to deliver greater value to clients. 
• Educate clients and teams on market-specific social media opportunities, platform innovations, and the power of social to drive measurable brand impact and ROI. 
• Share cross-market insights and success stories to elevate practice across the entire region. 

What you need to be great in this role: 

• APAC Market Expertise & Cultural Intelligence: Deep understanding of social media landscapes across multiple APAC markets (10+ years in agencies or brands within the region), particularly Indonesia, Vietnam, Thailand, Malaysia, Philippines, Singapore, Japan, Australia, and India. Proven ability to navigate diverse consumer behaviours, platform preferences, and cultural nuances. Strong knowledge of social commerce and live selling best practices. 
• Strategic Builder & Change Leader: Track record of building social capabilities that differentiate agencies in market. Skilled at developing award-winning work and strategic approaches that position agencies as key partners. Ability to unite distributed talent across markets, fostering collaboration and excellence. 
• Client Relationship Management & Flawless Communication: Excellent presentation skills with the ability to deliver compelling communications both in person and online. Exceptional ability to build and maintain senior client relationships, representing the agency with polish and confidence at industry events, in boardrooms, and new business situations. 
• Results-Driven & Entrepreneurial: Proven track record of driving revenue growth and delivering profitable outcomes. Proactive, solution-oriented, and energized by opportunity. Focused on delivering measurable results and effective work that drives business outcomes. Comfortable building in a high-growth environment. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16404

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