HR Manager Jobs in Kuala Lumpur.
All active HR Manager roles based in Kuala Lumpur.
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Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Monks is a global creative production company that partners with clients across industries and markets to craft amazing work for leading businesses and brands. Its integrated production capabilities span the entire creative spectrum, covering anything you could possibly want from a production partner, and probably more. From creative campaigns and content to bespoke development and design, Monks works above the line and below the fold at the intersection of creativity and technology. Operating across teams, time zones, and technologies with an incredible in-house team of more than 5000!
The Role
The Financial Controlling team at Monks is responsible for financial controlling of the APAC entities and of the monthly consolidation of several practices and their divisional results. The team operates in an international environment, collaborates closely, and interacts with various departments, including local finance teams, S4 group team, FP&A, MDs, tax, legal, HR, etc. The Finance Manager will have financial controlling responsibilities for various entities in APAC. Additionally, as part of the monthly consolidation the manager will work with local finance teams across the world, including US, LATAM, APAC, and EMEA. The role focuses on financial reporting, alignment, process improvements, and integration due to the company's acquisitions. This role will report into the APAC Financial Controller based in Singapore.
Key responsibilities include:
- Supporting and mentoring the local APAC accounting team employees to ensure timely and quality financial reporting for entities that fall under direct responsibility.
- Analyzing and reviewing monthly reporting packages for entities within the different company groups and liaising with local finance teams.
- Leading the monthly consolidation process and intercompany reconciliations, reporting to the S4 group team
- Acting as the main contact for financial reporting tool and drive improvement of current working practices
- Liaising with various stakeholders, including local finance teams, S4 group team, FP&A, MDs, tax, legal, HR, etc.
- Ensuring compliance with accounting and reporting standards, including preparing accounting position papers (IFRS).
- Overseeing the group audit process.
- Assisting with monthly board reporting to the management board.
- Playing a role in implementing new finance systems and driving process improvement and transformation projects
- Contributing to process documentation and improvement, as well as building a future-proof finance and reporting structure.
Requirements
- Bachelor or Master’s degree in Finance, Economics, Accountancy or equivalent
- 6+ years of experience, preferably in a high growth, international company
- Experience within a transformation environment
- Experience using Netsuite is preferred but not required
- Excellent communication skills, both with financial and non-financial professionals
- Ability to work in a dynamic environment and handle stressful situations with a positive attitude
- Strong analytical skills
- Proficiency in IFRS.
- Fluency in spoken and written English.
#LI-CX1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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Apply to Monks
Business Development Manager - Malaysia
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Our Mission: Why Lighthouse?
At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.
With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.
Lighthouse Values: Our guiding light
We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
- Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
- Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
- Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals
We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
Job Details
- 💼 Revenue
- 📍 Kuala Lumpur, Malaysia
- 🕜 Full-Time/Hybrid
What you will do
As a Business Development Manager for Malaysia, you will be responsible for our international expansion by identifying and closing new business within the Malaysian market. Reporting to our Regional Sales Director, you will manage the full sales cycle, from initial prospecting and cold calling to contract negotiations. You will act as a consultant to our clients, creating proposals that meet their needs while supporting Lighthouse’s commercial goals. This role is for a proactive individual who enjoys building a territory and providing a feedback loop between the market and our Product Development team.
Where you will have impact
- Identify and secure new client opportunities through cold calling, email campaigns, and networking within industry groups across Malaysia.
- Manage the end to end sales process, with a strong focus on outbound prospecting, including reaching out to new prospects, conducting product demonstrations, and preparing tailored proposals.
- Create and execute a business development plan to meet sales targets and improve local processes.
- Act as a link between the Malaysian market and our internal Product teams by sharing client feedback.
- Find and close opportunities to upsell within our existing client base.
- Attend industry conferences and organize regional roadshows to build our presence in the APAC region.
- Help define the 'Lighthouse way' by using AI insights and automation within our CRM to improve forecast accuracy and daily efficiency.
About our team
You’ll be joining our Sales team within the wider Revenue department. We are a global team of over 150 sales professionals across 24 countries. You will be part of our APAC hiring department—a team of 36 people focused on growing our market share in both mature and emerging territories. We work closely with hotels and short-term rental providers to help them improve their revenue through our technology.
What's in it for you
- Flexible time off: Autonomy to manage your work-life balance.
- Career development: Workshops, frameworks, and training to maximize your professional potential.
- Impactful work: Shape products relied on by 85,000+ users worldwide.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are
- Proven years of experience in SaaS sales or business development, ideally within hospitality (tech).
- A 'hunter' mentality with a strong track record of achieving and exceeding sales targets.
- Demonstrated drive, hunger, and proactivity; you are a self-starter who thrives in a fast-paced, challenging environment.
- Experienced managing the full sales cycle, lead generation, pipeline management, and delivering clear product presentations or webinars.
- Excellent relationship-building and negotiation skills with the ability to balance client value and commercial goals.
- Fluent in written and spoken English and Malay. Other Asian languages are plus.
- Interested in how automation and generative AI can improve your daily workflow, such as forecasting and deal execution.
We welcome
- Experience using Salesforce or similar CRM tools.
- A strong interest in the travel and hospitality industry.
Diversity, equity, inclusion, and belonging
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.
Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!
Learn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams
Ready to apply?
Apply to Lighthouse
Senior Customer Success Engineer
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.
What You’ll Do
- Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
- Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
- Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
- Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
- Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
- Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
- Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
- Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
- Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
- Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.
What You’ll Bring
- 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
- Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
- Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
- VMCE certification required (may be completed post-hire within an agreed timeframe).
- Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
- Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
- Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
- Excellent communication, cross-functional collaboration, and stakeholder management skills.
What You’ll Get
- 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
- Dental insurance for employees and dependents
- Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
- Annual flexible spending allowance for health and wellbeing expenses
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
#LI-LW3
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Manager, Client Success
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Our Mission: Why Lighthouse?
At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.
With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.
Lighthouse Values: Our guiding light
We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
- Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
- Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
- Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals
We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
Job Details
- 💼 Customer Operations | Customer Success Team
- 📍 Malaysia
- 🕜 Full-Time/Remote
What you will do
As a Manager, Client Success, you will be the crucial link between our company's strategy and your team's daily execution. You will lead and empower a regional team of Client Success Specialists, coaching them to deliver outstanding results for our hotelier clients. Your focus will be on driving key success metrics, including client retention, churn prevention, and upsell performance. This role requires a blend of hands-on, empowering leadership and a sharp, data-driven approach to ensure your team and our clients succeed.
Where you will have impact
- Lead, coach, and develop a high-performing team of Client Success Specialists, empowering them to grow professionally and achieve their goals.
- Take full ownership of your team's key success metrics, including upsell pipelines, churn prevention, and client retention, using data to drive accountability and results.
- Manage your own book of business, overseeing the full client lifecycle for a portfolio of key accounts. From seamless onboarding and account setup to building long-term, impactful relationships that drive continuous success.
- Ensure a world-class client experience by overseeing high-quality onboarding, continuous enablement, and proactive engagement strategies across both your own accounts and your team's portfolio.
- Act as the primary escalation point for complex client issues, coordinating swiftly with Product and Tech teams to find effective resolutions.
- Partner closely with the Sales team to ensure seamless client handoffs and identify commercial growth opportunities within your portfolio.
- Proactively identify and implement process improvements that enhance efficiency and elevate the performance of the entire global Client Success organization.
- Champion the voice of the customer internally, ensuring client feedback is channeled effectively to shape our product roadmap and service delivery.
About our team
You'll be joining our diverse, globally distributed Client Success team, a group of strategic advisors united by a passion for the tech and travel industries. Our team operates in regional pods, and you will be the anchor for your team, bridging company strategy with on-the-ground client excellence. We are driven by one shared goal: empowering hoteliers to succeed. This is a highly collaborative role where you will work closely not only with your direct reports but also with key partners in Sales, Product, and Tech to ensure a seamless and valuable client journey.
What's in it for you?
- Flexible working environment: Work from home or at one of our global offices.
- Flexible time off: Autonomy to manage your work-life balance.
- Collaborative team: High-bar, friendly, creative, and passionate colleagues.
- Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
- Impactful work: Shape products relied on by 85,000+ users worldwide.
- Competitive compensation: Proactively maintained to value your work.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are
Essential
- Deep knowledge of the hospitality industry and familiarity with hospitality SaaS solutions.
- Proven leadership experience with a track record of managing or leading a team.
- Proven experience in a Client Success or Account Management role within a SaaS or tech company.
- A data-driven and commercially-aware mindset, comfortable tracking and acting on metrics like upsells, churn, and retention.
- Exceptional resilience and composure when handling client escalations.
- Excellent written and spoken communication skills in English.
- Legal right to work Malaysia.
- An interest in leveraging AI and productivity tools to improve team workflows.
We welcome
- Experience leading a remote or distributed team.
- Fluency in additional languages relevant to your region.
- Exposure to upsell or commercial targets within a Client Success of Account Management role.
Diversity, equity, inclusion, and belonging
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.
Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!
Learn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams
Ready to apply?
Apply to LighthouseIT Infrastructure Project Manager _Cloud Compute Tower
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We are looking for an experienced Cloud Infrastructure Project Manager to lead cloud transformation and infrastructure initiatives. The role involves managing IT infrastructure and application lifecycle projects, including cloud migration, automation, and enterprise platform implementations across multi-cloud environments.
The candidate will work closely with cloud architects, engineers, security teams, and business stakeholders to ensure successful delivery of cloud solutions and infrastructure modernization projects.
Key Responsibilities
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Manage end-to-end IT infrastructure and cloud migration projects.
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Oversee software/application development lifecycle and infrastructure deployment initiatives.
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Coordinate implementation of cloud solutions, enterprise platforms, and applications.
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Support cloud landing zone frameworks and governance standards.
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Promote automation using Infrastructure as Code (Terraform / CloudFormation).
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Ensure compliance and governance using AWS Control Tower and Oracle Cloud Guard.
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Work across private, public, and hybrid cloud environments.
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Use project management tools such as Microsoft Project, Jira, Confluence, and Kanban Boards to track delivery and collaboration.
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Ensure projects are delivered on time, within scope, and aligned with business objectives.
Requirements
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8–10 years of experience in IT infrastructure or cloud project management.
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Experience managing cloud migration and enterprise platform implementation projects.
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Good understanding of Cloud Landing Zone architecture.
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Experience with Infrastructure as Code (Terraform / CloudFormation).
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Knowledge of AWS Control Tower and Oracle Cloud Guard.
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Familiarity with DevOps practices and multi-cloud environments.
Ready to apply?
Apply to EncoraAbout Capco
Capco is a global business and technology consultancy dedicated exclusively to the financial services industry. Our consultants bring innovative thinking together with deep, first‑hand industry experience to help clients solve their most complex business and technology challenges.
We partner with leading banks, capital markets firms, and wealth & investment managers to deliver transformation across finance, risk & compliance, regulatory change, and technology. With offices across major financial centres in North America, Europe, and APAC, Capco offers the opportunity to work on large‑scale, high‑impact programmes that shape the future of financial services.
At Capco, collaboration, delivery excellence, and entrepreneurship define how we work and succeed.
Role Overview
As a Project Manager, you will play a critical role in delivering complex transformation initiatives within banking and financial services environments. You will be responsible for end‑to‑end project leadership, from initiation and planning through to delivery and benefits realization, working closely with senior client stakeholders, delivery partners, and Capco leadership.
This role requires strong ownership, structured thinking, and the confidence to operate in fast‑paced, regulated, and stakeholder‑intensive environments.
Key Responsibilities
Project Leadership & Governance
- Initiate and structure projects, securing formal authorization to proceed and defining clear scope, objectives, and delivery approach
- Engage proactively with Project Sponsors, Steering Committees, and senior stakeholders, ensuring alignment throughout the project lifecycle
- Establish and maintain robust governance, ensuring adherence to Capco’s Global Change Delivery and Business Transformation frameworks
Planning & Delivery Management
- Develop integrated project plans covering scope, requirements, milestones, dependencies, resources, budgets, and quality standards
- Proactively manage delivery constraints, identifying risks, issues, and dependencies, and intervening early to prevent slippage
- Own and resolve critical risks and issues; escalate effectively with solution‑oriented recommendations where required
Change & Benefits Realisation
- Plan and manage business change activities to ensure a smooth transition from current to target state
- Ensure stakeholders are ready, willing, and able to operate effectively in the new business environment
- Monitor benefit realization and take corrective actions to protect intended outcomes
Financial & Performance Management
- Develop and manage detailed project budgets, tracking variances and taking corrective action as needed
- Support the development of business cases, including investment rationale, benefits, and financial impact
- Provide timely, accurate reporting on project status, risks, issues, and performance
Stakeholder & Team Leadership
- Build strong, trusted relationships with clients, delivery partners, and internal teams
- Lead and motivate multi‑disciplinary, geographically distributed teams, setting clear pace and operating rhythm
- Promote a high‑performance culture, leading by example and removing barriers to delivery success
Quality & Continuous Improvement
- Maintain effective change control and ensure all baseline changes are formally governed
- Take accountability for delivery quality, identifying opportunities to improve execution and reduce risk
- Ensure teams consistently follow quality assurance processes and delivery standards
Experience & Qualifications
Required Experience
- Minimum 5 years’ experience managing projects within banking or financial services environments
- Proven track record delivering complex transformation projects or programmes in regulated environments
- Strong understanding of the end‑to‑end project lifecycle and best‑practice delivery methodologies
- Demonstrated ability to lead multi‑disciplinary teams and manage senior stakeholders with conflicting priorities
- Confident communicator, able to translate between business, risk, and technology perspectives
Certifications (Advantageous)
- PMP, PRINCE2, MSP, or equivalent project/programme management certification
- Six Sigma or similar quality/process certification
- Professional certifications related to banking or financial services (e.g., ACI, Associate of the Chartered Institute of Bankers)
Why Join Capco?
- Work exclusively with leading financial services clients on high‑impact programmes
- Be part of a globally connected consulting firm with strong APAC growth momentum
- Operate in an entrepreneurial, collaborative culture with clear accountability and ownership
- Accelerate your career through exposure to complex transformations and senior stakeholders
Ready to apply?
Apply to Capco
Performance Marketing Manager
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About the role
As the Performance Marketing Manager at IPG Mediabrands, you’ll play a key role in developing, managing, and executing strategic performance marketing campaigns across a diverse portfolio of clients. This role requires a dynamic leader who is hands-on with campaign execution, passionate about data, and skilled in translating business goals into impactful media outcomes.
Key Responsibilities
Strategy & Campaign Leadership
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Define and lead performance marketing strategies across key channels: SEM, social media, display, content discovery, mobile, and more.
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Collaborate closely with media planners to ensure alignment of performance strategies with overall campaign objectives.
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Tailor solutions based on client needs—both stated and unstated—and support seamless integration with agency teams.
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Set and manage acquisition and growth KPIs across performance channels.
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Continuously evaluate and adjust campaign strategies based on real-time performance data and KPIs.
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Champion the use of multi-touch attribution models to understand the full customer journey and optimize conversion pathways.
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Develop brand plans and lead Quarterly Business Reviews (QBRs), tracking key campaign metrics and performance.
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Drive test-and-learn initiatives including A/B and multivariate testing to inform optimization and innovation.
Market & Product Insights
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Understand client businesses and internal product offerings in-depth.
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Monitor competitor activity to identify gaps and new opportunities.
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Leverage audience insights to improve targeting, segmentation, and engagement across platforms.
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Identify and explore emerging formats, platforms, and technologies to push campaign innovation.
Analytics & Reporting
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Promote a data-driven culture by embedding analytical thinking across the team.
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Translate data into actionable insights that enhance marketing effectiveness and business outcomes.
Client Servicing
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Act as a day-to-day performance marketing lead for clients, working closely with internal media planning and performance teams.
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Guide the team to proactively identify client challenges and offer innovative, performance-driven solutions.
Leadership & Team Development
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Oversee the performance marketing team, ensuring clarity of direction, timely delivery, and workload management.
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Keep the team informed and upskilled in the evolving digital ecosystem—tools, platforms, formats, and best practices.
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Support the Head of Performance in identifying and capturing organic growth opportunities.
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Inspire, coach, and motivate team members to bring fresh thinking and elevate client outcomes.
Tools & Platforms
Proficiency in the following platforms is essential:
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Google Ads & Google Analytics
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Facebook Ads Manager & Facebook Business Manager
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Google Tag Manager
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Shopee & Lazada Ads Platforms
Requirements
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Bachelor's degree in Marketing, Advertising, or a related field.
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Minimum 5 years of experience leading a performance marketing team.
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Strong command of English—both written and verbal.
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Excellent communication, client engagement, and stakeholder management skills.
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Deep understanding of digital platforms, analytics, and performance optimization.
At IPG Mediabrands, we don’t just drive performance—we build meaningful connections between brands and people. If you’re ready to lead bold ideas and deliver real results, we’d love to hear from you.
Ready to apply?
Apply to Omnicom Media
Who We Are:
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity:
What You’ll Be Doing:
Office Management & Facilities Oversight
- Manage front desk, lead end-to-end daily operations across multi-floor office premises
- Ensure smooth functioning of building infrastructure including air-conditioning, power, lifts, utilities, and shared systems
- Oversee workspace planning, seating allocation, and capacity optimization to support business growth
- Plan and manage renovations, fit-outs, relocations, and future expansion initiatives
- Collaborate with global security teams on physical security policies and emergency procedures
- Lead incident response and ensure adherence to building, fire safety, and security regulations
- Drive continuous improvements in operational efficiency, safety standards, and workplace resilience, including through AI and automation-enabled initiatives
Vendor & Procurement Management
- Oversee all local procurement processes, including vendor sourcing, contract negotiations and cost control
- Manage office inventory, assets and non-laptop equipment, ensuring accurate record-keeping
- Support audit readiness and ensure compliance with procurement and financial policies
Cross-Functional & Regional Business Support
- Act as a liaison between Admin, HR, IT, Finance, Legal and business units to support operational and security needs
- Act as the primary escalation point for workplace, facilities, and security matters
- Provide regular reporting to management on operational performance, risks, and improvement plans
- Provide admin support to nearby regional offices as required, ensuring alignment with company standards
- Foster operational teamwork and collaboration within the team to ensure cohesive and effective administrative support
What We Look For In You:
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Minimum 5+ years of experience in office administration or facility management, ideally in a regional or multi-entity setup.
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Knowledge of local building, fire safety, and workplace regulations.
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Demonstrated success in vendor negotiation, event planning & execution and employee engagement.
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Solid experience in budgeting, tracking, and cost optimization, good at reporting and data analysis.
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Results-oriented, self-motivated, high-ownership mindset and proactive.
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Proficiency in office tools and platforms, bonus if skilled in visual content (photography/video editing/newsletter creation).
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Willing to work in Tun Razak Exchange, walking distance to MRT TRX.
Benefits & Perks:
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Meal allowance up to RM 500/ month
- Unlimited transport allowance (T&C apply)
- Monthly team building
- RM 3,500 training & wellness benefits per annum
- Convenient workplace (5 minutes walk from MRT TRX)
- Insurance coverage for employees & dependants
- Excellent prospects for growth and promotion: We provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed
- Employee engagement, recognition and appreciation program
- Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nation
#LI-Onsite #LI-JC3
Ready to apply?
Apply to OKX
Director of Asia Operations (Entrepreneur & AI Executive)
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About Selkirk Sport
At Selkirk Sport, we’re passionate about pushing the boundaries of pickleball innovation. Our mission is to Fuel the Pickleball Obsession by creating the sport’s premier products and ecosystem. As a leading global brand in premium pickleball equipment, we’re expanding our international presence and seeking top-tier talent to support our growth in the U.S. and abroad.
We pride ourselves on a culture of excellence, collaboration, and continuous improvement. Selkirk applies first-principles thinking to design scalable, process-driven systems that create lasting operational advantage.
Core Strategic Responsibilities
1. Regional Governance & Leadership
- Strategic Operational Ownership: Navigate the complexities of the SE Asia market with an owner’s mindset, proactively identifying friction points and engineering self-sustaining solutions; drive regional growth with high autonomy, ensuring that all systems built today are scalable, fiscally responsible, and aligned with Selkirk’s long-term global vision.Strategic Scaling: Design and implement robust processes that enable the Asia region to scale in alignment with Selkirk’s rapid global growth while capturing local nuances.
- Systems Architecture & Process Optimization: Design, implement, and refine the operational frameworks and project management workflows that enable strategic scaling.
- Cultural Ambassadorship: Act as the primary conduit for Selkirk’s corporate culture, ensuring regional teams (Sales, CX, and Support) are unified under the brand’s core values.Executive Liaison: Serve as the critical link between SE Asia and US-based leadership (Co-CEO/VP of Ops), providing real-time decision-making and high-level reporting.
2. Operational Liaison
- Supply Chain & 3PL: In cooperation with the VP of Supply Chain & Operations, provide general oversight for regional logistics, factory coordination, 2nd Tier Supply Chain and 3PL providers to ensure seamless inventory flow and fulfillment excellence.Program & Sponsorship: In support of the SE Asia Marketing team, help drive the systems, processes, tools, logistics, and operational support for Selkirk’s SE Asian player and organizational sponsorships ensuring the Marketing team can operationally execute on initiatives.
- Accounting & Regulatory Oversight: In cooperation with the CFO and Asia finance manager, provide general support ensuring local teams have the necessary infrastructure and support. Act as the primary liaison for regional compliance matters, overseeing the procurement and maintenance of essential company documentation, business certifications, and legal filings required for seamless cross-border operations.
- AI and Automated Process Development: Spearhead the adoption of AI-enhanced workflows within Asia operations to maximize regional efficiency; leverage successful local implementations to consult with and lead the deployment of AI-driven process improvements for USA HQ, ensuring a unified and technologically advanced global operating standard.
3. Functional Management
- Cross-Departmental Management & Synergy: Provide strategic direction and oversight for regional Customer Service and Sales Manager and for the Malaysian Office Manager and Business Tools Developer to ensure peak operational health, brand alignment, and high quality reputation.Regional Launch Orchestration: Lead the end-to-end operational readiness for all product launches within the Asian market. IT & Systems Integrity: In cooperation with the Business Tools Developer and US based Digital Solutions Team, ensure that internal systems and digital infrastructures are localized, secure, and capable of supporting regional expansion.
- Extended Workforce Management: Build and lead a high-performance "Extended Workforce" hub in Malaysia designed as a strategic extension of domestic operations; manage local specialists who provide critical support to USA HQ, ensuring seamless 24/7 continuity across Customer Experience, Digital Solutions, and Business Operations.
- Resource Optimization: In cooperation with the Malaysian Office Manager and HR team, provide leadership to monitor and ensure high level employee performance for organizational stability and long-term ROI.
- Crisis Intervention: Act as the first point of escalation for SE Asian operational roadblocks, providing decisive solutions for complex logistical or administrative challenges by serving as liaison between HQ, Estonia, and Malaysia.
Key Competencies
- Cross-Cultural Communication: Mastery in navigating the nuances of Asian business environments while maintaining fluid communication with US-based teams.Operational Agility: The ability to pivot between high-level organizational design and deep-dive problem solving.Scalability Mindset: A proven track record of building systems that remain stable during periods of exponential growth.
- Operational Architecture: The ability to transform abstract strategy into repeatable, scalable workflows. This candidate must possess a "builder" mindset, demonstrating a proven track record of designing end-to-end operational systems that eliminate friction, ensure quality control, and remain resilient during periods of rapid international expansion.
- Regional Leadership & Cross-Functional Collaboration: A dedicated leader capable of managing diverse local teams within the SE Asia region. This candidate must excel at fostering a high-accountability culture that mirrors Selkirk’s domestic standards while respecting local nuances. Beyond direct regional management, they must be a skilled collaborator, working seamlessly with US-based global teams and managers to ensure regional operations remain synchronized with the company’s broader strategic goals and KPIs.
- Tech Savvy: High proficiency in navigating and implementing modern enterprise tools, including ERP systems, project management software, and e-commerce marketplace platforms. The candidate must understand how data flows between departments (Logistics, Accounting, and IT) and possess the technical aptitude to troubleshoot system gaps or integrate new regional software solutions.
- Decision-Making - Strategic & Real-Time Agility: The ability to act as a decisive proxy for the Co-CEO and/or VP of Operations within the bounds of Selkirk’s decision matrix. This involves exercising sound judgment under pressure, synthesizing complex data to solve "on-the-ground" roadblocks, and balancing short-term tactical interventions with the long-term strategic interests of the brand.
Required:
- Professional Background: 5+ years of progressive leadership experience in operations and business management, specifically within South East Asian markets.
- Sector Experience: Proven experience scaling operations within consumer goods, sporting goods, or related industries.
- Process Management: Demonstrated success managing multi-department projects, processes, continuous improvement methodologies, KPIs, and operational performance metrics.
- Technical Literacy: High-level proficiency with ERP systems (NetSuite, SAP, etc.), project management tools (Asana, Monday.com), logistics platforms, and digital operational tools.
- Educational Foundation: Bachelor’s degree in Operations Management, Business, Engineering, or a related field
- Linguistic/Cultural Ability: Fluency in English is mandatory; professional working proficiency in other regional languages is highly valued for managing local vendors and compliance.
Preferred:
- Degree: MBA or advanced degree in Operations or Business.
- Supply Chain: Solid grasp and understanding of 3PL relationships, international freight forwarding, and last-mile logistics in complex regulatory environments.
- Background in sports, outdoor, or active lifestyle brands.
Why Join Selkirk Sport?
- Lead brand design for the #1 brand in pickleball—an industry on the rise.
- Work on high-impact projects seen by millions.
- Collaborate with a fast-moving, innovative brand design team.
- Enjoy a high-energy work environment where your ideas shape the future of the sport.
- Competitive salary, benefits, and opportunities for growth.
Ready to apply?
Apply to Selkirk Sport
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