Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

The Opportunity

Monks is a new breed of media consultancy that partners with global brands and agencies seeking transformative marketing results in a time of significant disruption and opportunity. Recognized as a global leader in advanced marketing and advertising technologies, MightyHive provides consulting and services in the areas of media operations and training, data strategy, and analytics. 

The Role

We’re seeking an Accountant to join the Corporate team. This busy, hands-on role will be a key part of the regional Finance team and offers a range of responsibilities including managing the day-to-day financial operations, month end accounting and compliance. This is a full-time position and you’ll enjoy being part of a collaborative, supportive and results driven team that thrives in a dynamic and fast paced environment.  

Responsibilities include(but not limited to):

Accounting and Reporting 

• Maintain the General Ledger Accounts
• Manage Fixed Asset/Prepayment/Expense Accrual schedules
• Manage Balance Sheet reconciliations
• Reconcile COGS accrual and bills on a monthly basis
• Manage month end closing and statutory financial reporting accurately to meet reporting deadlines
• Review and analysis of the Balance Sheet and Profit and Loss accounts
• Preparation and lodgement of payroll tax and BAS/IAS/GST/VAT
• Assist with consolidating quarter/half year/year end accounts and prepare papers for the S4 group
• Assist with financial analysis

Tax and Audit

• Liaise with the external tax advisory for any withholding tax (GST/CIT) implications in the existing and new markets
• Assist with statutory tax lodgement
• Assist with the Global and local statutory audit

Governance 

• Maintain and improve process and internal controls, following up the mitigating action of internal control weaknesses 
• Work with the external bookkeepers/vendors

Other 

• Assist with ad hoc tasks and any other activities directed by Management

What you bring to it

• Bachelors in Finance/Accounting or related fields 
• 3+ years accounting experience, 1+ years post qualification experience with a similar role
• APAC experience preferred
• CPA preferred
• Ability to work under pressure to meet deadlines
• Year-end reporting and audit experience
• Month-end experience involving complex accounting treatments
• Proven experience in consolidation to International Group Company financial reporting
• Experience in AdTech or technology startups preferred
• Excellent verbal and written communication skills
• Excel in analytical and problem solving skills
• Strong work ethic and ability to adapt to rapidly-changing environments
• Ability to multi-task with attention to details and minimal supervision
• Available immediately (preferred)

#LI-LL1

Monks is a global creative production company that partners with clients across industries and markets to craft amazing work for leading businesses and brands. Its integrated production capabilities span the entire creative spectrum, covering anything you could possibly want from a production partner, and probably more. From creative campaigns and content to bespoke development and design, Monks works above the line and below the fold at the intersection of creativity and technology. Operating across teams, time zones, and technologies with an incredible in-house team of more than 5000!

The Role
The Financial Controlling team at Monks is responsible for financial controlling of the APAC entities and of the monthly consolidation of several practices and their divisional results. The team operates in an international environment, collaborates closely, and interacts with various departments, including local finance teams, S4 group team, FP&A, MDs, tax, legal, HR, etc. The Finance Manager will have financial controlling responsibilities for various entities in APAC. Additionally, as part of the monthly consolidation the manager will work with local finance teams across the world, including US, LATAM, APAC, and EMEA. The role focuses on financial reporting, alignment, process improvements, and integration due to the company's acquisitions. This role will report into the APAC Financial Controller based in Singapore. 

Key responsibilities include:

• Supporting and mentoring the local APAC accounting team employees to ensure timely and quality financial reporting for entities that fall under direct responsibility.
• Analyzing and reviewing monthly reporting packages for entities within the different company groups and liaising with local finance teams.
• Leading the monthly consolidation process and intercompany reconciliations, reporting to the S4 group team
• Acting as the main contact for financial reporting tool and drive improvement of current working practices
• Liaising with various stakeholders, including local finance teams, S4 group team, FP&A, MDs, tax, legal, HR, etc.
• Ensuring compliance with accounting and reporting standards, including preparing accounting position papers (IFRS).
• Overseeing the group audit process.
• Assisting with monthly board reporting to the management board.
• Playing a role in implementing new finance systems and driving process improvement and transformation projects 
• Contributing to process documentation and improvement, as well as building a future-proof finance and reporting structure.

Requirements

• Bachelor or Master’s degree in Finance, Economics, Accountancy or equivalent
• 6+ years of experience, preferably in a high growth, international company
• Experience within a transformation environment
• Experience using Netsuite is preferred but not required 
• Excellent communication skills, both with financial and non-financial professionals
• Ability to work in a dynamic environment and handle stressful situations with a positive attitude
• Strong analytical skills
• Proficiency in IFRS.
• Fluency in spoken and written English.

#LI-CX1

Mintel is the world’s leading market intelligence agency. Our analysis of consumers, markets, new products, and competitive landscapes provides a unique perspective on global and local economies. Since 1972, our predictive analytics and expert recommendations have enabled our clients to make better business decisions faster. Our purpose is to help businesses and people grow. Our fast-growing office in Kuala Lumpur is both our regional hub for our APAC business as well as a Global Shared Service Centre.

We are looking for a detail-oriented and proactive Assistant Financial Accountant to join our finance team, supporting revenue and commission accounting activities across multiple markets. This role plays a key part in ensuring accurate revenue reporting, supporting month-end close processes and performance analysis, and maintaining strong compliance with accounting standards. The ideal candidate will work closely with cross-functional teams including Commercial, Legal, and Billing, while contributing to process improvements and operational efficiency in a dynamic, multinational environment.

Responsibilities:
• Maintain weekly revenue reconciliations for each market to support sales performance reporting and invoicing processing. 
• Prepare journals for revenue accruals, deferrals, and adjustments.
• Support monthly/quarterly/annual close activities including revenue recognition checks. 
• Assist in ensuring compliance with appropriate revenue recognition standards.
• Assist in the preparation of intercompany revenue matching and reconciliation.
• Preparation of monthly calculation of sales commissions.
• Support statutory audits by preparing audit deliverables and resolving queries.
• Provide support to regional finance teams during budgeting and forecasting cycles.
• Assist in ad hoc financial analysis relating to pricing, customer contracts or product line.
• Contribute to process improvement by identifying gaps and propose enhancements in operational & accounting processes, controls, and documentation.
• Work across departmental teams dealing with Sales, Legal, Customer Success, Contracts Processing and Billing teams. 
• Perform any other ad-hoc duties as assigned by superior.

Requirements:
• Bachelor’s degree in Accounting, Finance, or related discipline.
• Professional qualification or progress toward ACCA/CPA/CA is preferred.
• 1–3 years of relevant accounting experience, ideally in a multinational environment or SSC setting.
• Solid understanding of accounting principles, month‑end close processes, and statutory reporting.
• Experience with audit support, tax compliance, and balance sheet management.
• Proficient in MS Office and Power BI. Intermediate to advance MS Excel skills. 
• Proficiency in accounting systems. Experience in NetSuite and MS Dynamics is highly desirable. 
• Familiarity with financial reporting tools and automation initiatives is beneficial.
• Strong attention to detail, accuracy, and commitment to deadlines.
• Good communication and interpersonal skills, with the ability to collaborate across teams and cultures. Mandarin speaker will be a plus.
• Proactive, organised, and able to manage multiple priorities.
• Problem‑solving mindset with willingness to learn and improve processes
• Ability to work independently and collaboratively in a face-paced environment.
• Flexible to work when required during Malaysia public holidays in which replacement holidays will be provided. 
• Flexible to work on staggered hours to support UK & US timing

#LI-SH1 #HYBRID

• Diagnose and resolve technical issues methodically, providing regular status updates to end-users.
• Deliver end-user support across hardware, software, and networking, considering constraints and business impact.
• Act as a liaison between internal clients and other IT teams to escalate and resolve complex issues.
• Communicate technical concepts clearly to non-technical users, both verbally and in writing.
• Maintain accurate records in IT systems, including hardware inventory, patch management, ticketing, and documentation.
• Contribute to global initiatives for standardization and automation of account setup, laptop deployment, and patching/policy compliance.
• Support and maintain audio/visual equipment in office spaces and meeting rooms.
• Demonstrate flexibility to work extended hours when necessary to meet critical deadlines.
• Undertake additional duties as required within the scope of the role.

• Mentors junior team members by sharing expertise and guiding them through departmental processes.
• Identifies opportunities for process improvement and proactively suggests solutions.
• Works effectively with minimal supervision, prioritizing tasks based on business needs.
• Quickly learns new technologies and adapts to changing environments.
• Communicates complex technical issues in a clear, user-friendly manner.

• Experience: 2–3 years in a technical help desk or IT support environment.
• Technical Knowledge: 
• Strong proficiency in Windows OS and Microsoft Office 365.
• Basic administration of Microsoft 365 and Active Directory.
• Understanding networking fundamentals (VPN, DNS, DHCP).
• Familiarity with MacOS and Ubuntu Linux preferred.
• Experience with ticketing systems, documentation platforms, and RMM tools is a plus.
• Soft Skills: 
• Naturally curious and eager to learn new technologies.
• Collaborative team player who values shared problem-solving.
• Self-directed with strong organizational skills and ability to meet deadlines.
• Committed to continuous personal and professional growth.

We Hope You’ll Like Our:

• Culture that supports true collaboration.
• Approach to personal development where we encourage individuals to grow and share what they’ve learned.
• Social events, both within the department and across the company.
• Generous annual leave and wider circle employee benefits.
• Additional one day off to celebrate your birthday.
• Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness and Mintel Gives).
• Giving back is part of our culture with this in mind, Mintel gives employee 2 days leave per year to join local volunteering activity organised by our Mintel Gives (where applicable).
• Mental health and wellbeing support via Modern Health App.
• Beautifully designed offices to foster collaboration and fun.

#LI-DB

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Procurement team plays a critical role in sourcing and managing digital rewards across key Asia markets.  We ensure a strong, competitive catalog of incentives by partnering with leading brands, platforms and retailers, enabling the business to deliver compelling rewards to customers at optimal cost and value.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are seeking a Senior Associate, Procurement to lead sourcing, negotiation, and supplier management for digital rewards across Singapore, Hong Kong, Taiwan and the Philippines. This role is focused on building a high-quality, market-relevant rewards portfolio by securing competitive commercial terms with global brands, digital platforms and regional partners.  The ideal candidate brings strong regional procurement experience across digital rewards ecosystems, including e-vouchers, gift cards, loyalty currencies (i.e. miles) and digital assets (i.e. stablecoins).

The Senior Associate, Procurement will be responsible for:

Strategic Sourcing (Digital Rewards)

• Develop and execute procurement strategies for digital rewards, ensuring competitive pricing and strong market relevance.

Supplier Negotiation & Management

• Lead commercial negotiations with global brands, digital platforms, and regional partners to secure best-in-class pricing, margins, and exclusive offers.  Build and maintain long-term supplier relationships.

Market & Category Expansion

• Identify and onboard new digital reward partners to expand and localize the rewards catalog across target markets, ensuring alignment with customer preferences.

Regional Procurement Optimization

• Drive procurement KPIs including cost savings, margin improvement, supplier performance, and contract optimization across all four markets.

Cross-functional Collaboration

• Partner closely with the marketing, product, and finance teams to align reward sourcing with campaign needs, customer demand, and business objectives.

Procurement Operations & Governance

• Ensure accurate documentation of procurement activities, including contracts, pricing structures, and supplier performance tracking.  Maintain compliance with internal procurement policies.

Project Management

• Lead the evaluation and onboarding of new digital reward platforms and design, implement, and standardize procurement processes to support these initiatives.

In this role, we are looking for someone with:

• 3-5 years of procurement experience, preferably in digital rewards, e-commerce, fintech, or loyalty programs.
• Proven track record in negotiating with regional or global brands for digital products (i.e. Apple, Grab, Telco, or e-wallet platforms)
• Strong network of suppliers across Singapore, Hong Kong, Taiwan and the Philippines.
• Experience managing multi-market procurement strategies and supplier portfolios.
• Demonstrated ability to drive cost efficiency, margin improvement, and supplier performance.
• Strong analytical and problem solving skills with a data driven approach.
• Excellent stakeholder management and communication skills across cross-functional teams.

#MoneyHero #LI-RR1 #LI-Remote

Role Summary:

The Senior Manager, Staffing Strategist drives efficiency across a portfolio of accounts by strategically resourcing staff across multiple APAC markets. This regional role collaborates with client operations, discipline leads, finance, senior leadership, talent teams, and other resource managers to plan, schedule, and allocate resources for successful delivery. It includes oversight of resourcing across various APAC countries, with specific guidance and support for the Malaysia-based team, ensuring alignment with regional strategies and best practices.

Skills and Experience

What you will do:

Demand

• Align to a book of business, agency, and/or accounts.
• Advise client teams on fulfilment timelines, roles, and staff plan recommendations.
• Own and ensure data accuracy for Workforce Planning.
• Understand and pivot between fulfilment channels (Talent Acquisition/Contracting/Resource Management) to align with client strategies.

Supply

• Collaborate with client teams to maintain accurate Staff Plans.
• Assemble and optimize the best possible team for clients.

Fulfilment

• Ensure fulfilment of staff plans across internal and external supply.
• Simplify client team interactions by aggregating needs between Resource Management and Talent Acquisition (including contract & offshore).

Execution & Monitoring

• Act as a central point of contact for client teams, clarifying staffing requirements.
• Continuously refine staffing fulfilment to enhance efficiency, minimize bottlenecks, and improve client experience.
• Monitor fulfilment progress, ensuring alignment with client needs and strategic goals.
• Utilize data and analytics to measure effectiveness and optimize staffing levels.

Key Responsibilities

• Partner with APAC team leads to assess staffing needs and develop resource plans for high-quality, timely delivery.
• Collaborate with client and discipline leadership to intake, prioritize, and allocate resources for new and existing business across the region.
• Monitor regional resourcing bandwidth and optimize utilization across multiple countries.
• Produce timely, accurate reports for regional/global stakeholders: utilization, billability, staffing plans, capacity, trends, forecasts, and timesheet compliance.
• Enable cross-market resource sharing within APAC and globally with other Resource Managers.
• Provide ongoing guidance to the Malaysia team to strengthen local resourcing practices and ensure regional/global alignment.
• Quarterly evaluate processes/structures to identify operational efficiency opportunities across markets.
• Conduct regular check-ins with resource and client managers to align staffing plans and address delivery challenges.
• Escalate key issues to stakeholders: staffing changes/rotations, retention/employee relations, workflow shifts, and projected hiring needs.
• Partner with Recruitment to identify gaps and initiate hiring/contractor requests when internal resources are insufficient.
• Maintain confidentiality regarding staffing decisions and internal movements.
• Support career development initiatives and facilitate internal mobility discussions across the region.

What you will need:

KNOWLEDGE AND EXPERIENCE

• Deep understanding of client needs, expectations, and staff plans.
• Expertise in Resource Management, Workforce Planning, and staffing solutions to advise client teams.
• Ability to maintain data accuracy for Workforce Planning and use analytics for data-driven decisions.
• Ability to handle confidential and sensitive information.
• Experience in managing, setting expectations, and communicating with senior stakeholders.

IMPACT AND ACCOUNTABILITY

• Crucial role in advising on fulfilment timelines and staff planning for effective client outcomes.
• Strategic recommendations to enhance client outcomes.
• Drive efficiency and reduce bottlenecks in the staff fulfilment process.

AUTONOMY AND MANAGEMENT

• High degree of autonomy in decision-making to align staffing with client needs.
• Serve as a central point of contact for client teams, ensuring clear communication with internal/external partners.
• Ability to collaborate, influence, and guide cross-functional teams towards effective staffing solutions.
• Demonstrated ability to resolve cross-functional conflicts and promote teamwork.

INNOVATION AND CREATIVITY

• Act as a trusted advisor, offering creative solutions to complex staffing challenges.
• Simplify client team interactions and facilitate clear communication between RM and TA functions.

About You
You are highly organized, process-driven, and proactive, with a collaborative and solution-oriented mindset, comfortable operating regionally across diverse markets.

Key Qualifications and Skills:

• 5–7 years of Resource Management experience.
• Agency environment experience, ideally supporting digital campaign delivery.
• Proven ability to effectively manage resources across multiple markets, including reporting utilization and resolving staffing conflicts.
• Comfortable with data: interpret metrics, identify trends, and translate insights into actionable plans.
• Strong experience working across APAC markets; experience supporting/guiding regional teams is highly valued.
• Strong communication skills to build relationships across all seniorities and geographies.
• Confident in conflict resolution and problem-solving.
• Ability to motivate and develop team members while maintaining delivery focus.
• Strong work ethic and ability to manage multiple priorities under pressure.
• Exceptional attention to detail, with a practical and resourceful approach.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a detail-oriented and execution-driven Senior Executive, People Operations, based in Malaysia. This role plays a key part in supporting payroll and HR operations for Malaysia and Singapore, ensuring accuracy, compliance, and a great employee experience. You’ll also help manage local office administration and collaborate on regional initiatives.

The Senior Executive, People Operations will be responsible for:

Payroll & Compliance (Malaysia & Singapore)

• Manage end-to-end payroll processes for Malaysia and Singapore, ensuring timely and accurate execution in collaboration with Multiplier and internal stakeholders.
• Oversee monthly payroll processing, including base salary, variable components, statutory deductions, and off-cycle payments, with a strong focus on accuracy and confidentiality and update employee records in line with local requirements, ensuring alignment between HR systems and payroll data.
• Administer employee benefits such as insurance, allowances, and statutory contributions in accordance with company policy and country-specific laws.
• Manage work pass applications and renewals for Singapore, including Employment Pass (EP), S Pass, and Dependant Passes, in coordination with relevant authorities and internal teams.
• Ensure full compliance with statutory regulations, including but not limited to:
• Malaysia: EPF, SOCSO, EIS, and PCB
• Singapore: CPF, IRAS, and MOM requirements
• Process final payments for resigning employees, including pro-rated salary, leave encashment, and tax clearance where applicable.
• Respond to employee queries related to payslips, statutory contributions, offboarding payments, and other payroll-related matters in a timely and professional manner.
• Coordinate closely with Multiplier on payroll calendars, monthly employee data updates, and accurate documentation submission to ensure smooth payroll execution.

Employee Lifecycle Support

• Prepare and maintain accurate employee records, offers, contracts, and related documentation in Workday, ensuring data integrity and timely updates across the employee lifecycle.
• Coordinate end-to-end onboarding and offboarding processes, including IT access setup, workspace allocation, equipment distribution/return, and orientation coordination to ensure a smooth employee experience.
• Assist in the administration of probation reviews, contract amendments, internal transfers, and other employment changes, including preparation of relevant letters and system updates.
• Ensure all statutory and compliance-related filings are submitted accurately and on time, including documentation for audits or regulatory requirements.
• Provide operational support during performance review cycles, including data consolidation, system input, and coordination with managers and HRBPs for compensation planning and employee movement tracking.

Office & Vendor Administration (Malaysia ad-hoc)

• Manage day-to-day office needs: pantry, stationery, courier, and vendor coordination
• Liaise with building management for facilities, security, and maintenance
• Support internal events and office activities in collaboration with regional teams

Benefits & Insurance

• Assist employees with enrollment, changes, and claims related to company-sponsored insurance plans, wellness programs, and other employee benefits, ensuring clear communication and timely support.
• Maintain accurate records of benefits eligibility, entitlements, and utilization in accordance with local regulations and internal policies for both Malaysia and Singapore.
• Liaise with insurance brokers, third-party administrators, and wellness vendors to resolve claims-related queries, track service issues, and enhance employee experience.
• Monitor benefit plan usage, flag anomalies, and support periodic reviews to ensure competitiveness, compliance, and operational efficiency.
• Provide guidance to employees on benefit offerings and assist with documentation required for claims or benefit updates.

HR Systems & Data Management

• Maintain accurate and up-to-date employee data in Workday, ensuring consistency across platforms by aligning changes with external systems such as Multiplier.
• Drive improvements in data accuracy and process efficiency by reducing reliance on manual trackers and promoting automation and standardized workflows.
• Support internal and external audits, compliance checks, and HR reporting requirements by ensuring documentation and records are properly organized, complete, and accessible.
• Collaborate with relevant stakeholders to identify system gaps and support continuous process improvement initiatives across the employee lifecycle.
• Ensure confidentiality and data protection protocols are strictly followed in handling employee information.

In this role, we are looking for someone with:

• 3–5 years of experience in HR operations or payroll, ideally in a regional or cross-border role
• Solid knowledge of MY & SG payroll, statutory filings, and EOR platforms (Multiplier experience is a plus)
• Strong proficiency in Excel, including use of formulas, pivot tables, and functions for reconciliation and reporting
• Hands-on experience with HRIS systems (Workday preferred) and spreadsheet tools
• Strong attention to detail, organization skills, and ability to multitask
• Excellent communication skills and comfort working across teams and time zones
• A proactive, service-oriented mindset with a focus on continuous improvement

#MoneyHeroGroup #LI-BP1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The People & Talent team consists of passionate and driven individuals looking to make a positive impact within the organisation's culture, talent and people experience. We offer a diverse, flexible and international working environment where you can grow and develop your career while solving interesting problems every day.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are looking for a technically strong and execution-focused HRIS Specialist based in Malaysia to manage and optimise our Workday HR platform across multiple markets.

This role will serve as the internal Workday subject matter expert responsible for ensuring the HR system operates efficiently, supports employee lifecycle processes, and provides reliable workforce insights for leadership. The role will focus on Workday configuration, governance, reporting, system optimisation, and cross-system integrations, while supporting People & Talent teams across Malaysia, Singapore, Hong Kong, Taiwan, and the Philippines.

You will play a key role in leveraging the full potential of the Workday system, strengthening system governance, and driving HR digital maturity across the organisation.

The HRIS Specialist will be responsible for:

Workday System Ownership & Configuration

• Manage and maintain Workday Core HCM modules, including Talent Management, Absence, and related configurations.
• Configure and optimize Workday business process frameworks, approval workflows, and system governance controls.
• Ensure accurate employee lifecycle management within Workday, including hiring, job changes, probation tracking, performance cycles, and offboarding processes.
• Troubleshoot system errors, workflow failures, and configuration issues, ensuring timely resolution.

HRIS Governance & System Optimisation

• Strengthen system governance and approval controls to ensure proper process flows within Workday.
• Review and refine workflows to improve process efficiency, compliance, and audit readiness.
• Identify opportunities to automate manual HR processes and improve system utilisation.
• Ensure consistent system usage across HR teams and markets.

Workday Reporting, Dashboards & Data Analytics

• Leverage the full potential of the Workday system by developing structured reporting and dashboards.
• Create and maintain Workday dashboards and analytics to support leadership with real-time workforce insights, including:
• Headcount reporting
• Attrition analysis
• Workforce planning insights
• Performance review completion tracking
• Support leadership decision-making through accurate, timely, and data-driven HR insights.

HR Data Governance & Data Clean-Up

• Lead HR data clean-up initiatives to ensure data accuracy and integrity across HR systems.
• Implement strong data governance standards to maintain reliable employee data.
• Conduct periodic audits to ensure data consistency between Workday and external systems.

HR Systems Integration & Enhancement

• Support Workday integrations with other enterprise systems, including payroll providers and internal platforms.
• Collaborate with IT teams and external system vendors on system upgrades, integrations, and enhancements.
• Identify system gaps and drive continuous improvement initiatives for HR digital processes.

User Support & Stakeholder Management

• Serve as the primary point of contact for Workday-related queries across HR teams and business stakeholders.
• Provide system support and guidance to HR, managers, and employees on Workday processes.
• Conduct training sessions and develop user guides to improve system adoption and user experience.

In this role, we are looking for someone with:

• 5–8 years of hands-on experience in HRIS or Workday delivery, with strong exposure to Core HCM modules.
• Proven experience working with Workday configuration, Talent, Absence, and business process frameworks.
• Experience managing HR system reporting, dashboards, and workforce analytics.
• Experience supporting HR system integrations and digital transformation initiatives.
• Strong troubleshooting and analytical skills.
• Ability to work effectively with HR, IT, and external system vendors.
• Basic understanding of regional payroll frameworks across Malaysia, Singapore, Taiwan, Hong Kong, and the Philippines.
• Experience working in a multi-country HRIS environment.
• Familiarity with HR compliance, data governance, and audit controls.
• Experience supporting HR digital transformation or Workday implementations.

This role will play a critical part in ensuring Workday functions as a reliable, scalable, and governance-driven HR platform. By strengthening system configuration, improving reporting capability, and optimizing workflows, the HRIS Specialist will enable better workforce insights, improved employee experience, and stronger operational efficiency across all markets.

#MoneyHeroGroup #LI-BP1 #LI-Remote

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

The Data Migration Developer will be responsible for planning, developing, and executing data migration activities from legacy systems to new target platforms. The role ensures data accuracy, completeness, and integrity throughout the migration lifecycle within a regulated enterprise environment.

Key Responsibilities

• Design and develop data migration scripts, programs, and workflows
• Extract, transform, and load (ETL) data from legacy systems to target platforms
• Perform data profiling, cleansing, validation, and reconciliation
• Collaborate with business users and data owners to understand data definitions and rules
• Identify data quality issues and propose remediation solutions
• Support migration testing cycles (dry runs, UAT, production migration)
• Document migration logic, mappings, and reconciliation reports
• Ensure compliance with data governance, security, and audit requirements

Required Skills & Experience

• Strong experience in data migration and ETL development in financial service/banking industry
• Excellent SQL skills and experience handling large datasets
• Experience with relational databases and/or data warehouses
• Proficiency in scripting or programming languages (Python, Java, etc.)
• Understanding of data validation, reconciliation, and audit controls
• Experience working with legacy systems and complex data models
• Strong analytical and problem‑solving skills

Nice to Have

• Experience with cloud data platforms or modern data lakes
• Financial services or insurance data migration experience
• Familiarity with data governance and regulatory compliance principles

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

The Frontend Developer will be responsible for designing and developing responsive, secure, and high‑performance user interfaces for enterprise applications. The role requires close collaboration with backend, integration, and UX teams to deliver scalable solutions aligned with Prudential’s digital standards and security requirements.

Key Responsibilities

• Develop and maintain frontend applications using React.js, Java‑based backend integration, and modern UI frameworks
• Translate UX/UI designs and business requirements into high‑quality, reusable code
• Integrate frontend applications with backend services and APIs
• Ensure cross‑browser compatibility, responsiveness, and accessibility compliance
• Optimize application performance, scalability, and security
• Participate in code reviews, testing, and CI/CD pipelines
• Collaborate with product owners, architects, and QA teams
• Adhere to enterprise development standards, security, and regulatory requirements

Required Skills & Experience

• Strong experience in React.js, JavaScript (ES6+), HTML5, CSS3
• Working knowledge of Java backend integration (RESTful APIs)
• Experience with state management libraries (Redux, Context API)
• Experience in responsive design and UI performance optimization
• Familiarity with enterprise authentication mechanisms (OAuth, SSO)
• Experience with Git, CI/CD pipelines, and Agile/Scrum delivery
• Strong debugging, problem‑solving, and communication skills
• Experience in banking/financial service industry 

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

We are seeking a hands-on Network Security Engineer to operate and continuously improve our network security stack—primarily enterprise firewalls (Palo Alto, Fortinet, Cisco), secure web gateways/proxies, and site-to-site/remote-access VPNs. The ideal candidate is an operator-engineer hybrid with deep knowledge across L2–L7 security controls, strong troubleshooting skills, and proven experience in high-availability, low-latency environments. Experience supporting MAS TRM or BNM RMiT audits is highly preferred.

Operations & Reliability:
Own day‑to‑day operation of Palo Alto, Fortinet, and Cisco firewalls, Proxies, and VPN appliances (IPSec/SSL).
Monitor and maintain HA clusters, dynamic routing (BGP/OSPF) on firewalls, and NAT/policy objects to ensure availability and performance SLAs.
Execute change management: rule modifications, NAT adjustments, SSL decryption policies, URL categories and app‑ID signatures.
Perform break/fix troubleshooting using methodical, packet‑level analysis (pcaps, flow records, session tables, global counters).
 

Security Engineering & Hardening:
Manage segmentation (zones, VRFs, tags), east‑west and north‑south controls, and zero-trust policy baselines.
Develop and maintain standardized security templates (objects, groups, security profiles, threat/vulnerability profiles, URL filtering, DLP where applicable).
Tune IPS/IDS, Anti‑Malware, URL filtering, WildFire/ATP, DNS Security, and sandboxing controls to reduce false positives while maintaining strong coverage.
Integrate firewalls with identity (AD/LDAP, IdP, SSO), SIEM/SOAR, PKI, and EDR/XDR telemetry to enrich detections and automate response.
 

Secure Remote Access & Edge
Maintain VPN architectures (IPSec, GlobalProtect/AnyConnect/FortiClient), posture checks, MFA, split vs. full tunnel policies.
Support branch/edge (SD‑WAN) security policy application and traffic steering to on‑prem or cloud security services.
Manage proxy/SWG policies (e.g., SSL decrypt, file controls, CASB integration) and ensure compliance for web access.
Experience in Zero Trust Network Access (ZTNA) is an advantage.
 

Governance, Risk & Compliance
Maintain policy standards, rule certification/recertification cycles, and least‑privilege reviews.
Ensure controls meet regulatory and industry frameworks (e.g., ISO 27001, NIST 800‑53/CSF, SOC 2, PCI DSS, MAS TRM if applicable).
Document and execute disaster recovery and BCP plans for network security platforms.
 

Incident Response & Continuous Improvement
Act as an escalation point for network‑security incidents; participate in RCA, and corrective actions.
Build dashboards and metrics (utilization, block/allow, threat trends, latency) and drive continuous tuning.
Contribute to runbooks, knowledge base articles, and automation (e.g., Ansible, Terraform, Panorama, FortiManager, Cisco FMC APIs).

Digital Product Owner

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can, and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

Role Overview

This role holder is accountable for the end to end product management of Payments & Transfers capabilities and features. The Payments & Transfers team designs, builds and manages global browser, mobile and staff channels capabilities enabling our customers to manage their payments domestically and internationally, all over the world.

The role covers a wide range of product capabilities across our Client's Wealth & Personal Banking business including domestic and international account to account transfers, domestic and international payments to others, payee and biller management. You will be part of and key to orchestrating the activities of cross functional teams (composed of analysts, designers, UX writers, scrum teams) across different locations operating in a lean agile product development environment. Working with in market teams and global teams, you will define and create product capabilities that delight customers and satisfy a complex compliance and regulatory agenda.

We’re looking for a high calibre, enthusiastic & customer focused product owner, who has experience delivering great products and experiences across multiple channels, for retail products. 

Key Responsibilities

• Be passionate about customers, both internal and external. You’ll enjoy connecting with them, to understand their needs and working with them to design the best customer experiences.
• You’ll lead on market and customer discovery efforts, to understand customer needs to drive the long term vision for your product, using a range of research points to understand needs and opportunities.
• You’ll ensure the global product journey is aligned with the commercial needs of the market, and adequate flexibility-control is left with site for BAU campaign operations, while also ensuring scalability of the product for a multi-market delivery
• Act as product owner for one or more product features, designing and driving delivery for customer experiences that are intuitive and scalable across the globe. Leading for your product, and across the wider product owner team(s), quarterly reviews of the vision, strategy and roadmap.
• You will deliver against a product roadmap and vision to meet and exceed customer and business outcomes. You will collaborate with the cross functional team and with your stakeholders to successfully deliver on the portfolio/product vision, understanding the importance of a minimum viable product, whilst not losing sight of opportunities for journey and delivery optimisation as the product scales.
• You’ll take an ‘Idea’ through discovery, design & development to ‘Done’ through collaboration with Payment & Transfers Product & Proposition product owners & the across the wider team to shape the end-to-end customer experience
• Use product management best practice to enable your product area to meet its OKRs (objectives and key results).
• Have a focus on customer personalisation and engagement; identifying and owning initiatives to personalise the experience for your products, to drive deeper engagement and commercialisation.
• Build strong partnerships with Markets, Transformation and Technology teams to deliver at pace and create an environment where teams thrive, working closely with cross-functional teams to ensure that all the right resources are aligned to ensure success, and everyone understands the priorities and end state vision of your product.
• Be a key member within the multi-disciplined Payments & Transfers team (Product Managers, Analysts, Design & UX Writers); exhibiting product management best practices and going the extra mile to delight our customers with amazing journeys.

SKILLS AND EXPERIENCE

• Experience of optimising on customer satisfaction, journey quality and consistency and revenue growth, across multiple channels with a focus on digital channels
• Experience leading on new product development and commercialisation, ideally with experience across digital and non-digital channels
• Proven experience in product management, working with cross functional teams in an agile development process. 
• Preferred experience in Payments or related products within a banking or Fintech environment
• Proven experience working with Confluence/Jira/Rally or similar product management tooling
• Passionate about customer experience and engagement
• Advocate of Design Thinking to take an idea to ‘done’
• Strong strategy, analytical and problem solving skills
• Experience translating business strategy and analysis into consumer facing digital products
• Team leadership & people management skills
• Strong thought leadership and influencing skills

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Senior Manager, Cross-Channel Implementation & Activation is a senior delivery role responsible for the overall quality, consistency, and strategic direction of implementation planning and campaign activation across a larger client portfolio. Working within a pod structure, you operate with a high degree of autonomy — owning the end-to-end campaign workflow, setting the standard for implementation best practice, and serving as the escalation point for complex delivery challenges within your pod.

You work closely with your Director and collaborate across client servicing, planning, and specialist teams to ensure every campaign is planned with rigour, activated with precision, and reported with clarity. Your seniority is reflected not through layers of management but through the depth of your expertise, the scale of your accountability, and your ability to drive quality and innovation across a broader portfolio.

Responsibilities

Brief Management & Planning

• Review incoming briefs from the client servicing team, ensure all gaps and questions are addressed, and confirm the brief is ready for planning.
• Lead the end-to-end implementation planning process across the portfolio — overseeing Senior Executive output, reviewing plans at each stage, and ensuring strategic alignment throughout.
• Serve as the quality gate on implementation plans before they are shared with client servicing for client distribution — ensuring accuracy, strategic cohesion, and consistency with agreed objectives.
• Receive consolidated client feedback, direct plan revisions with the Senior Executive, and ensure updated plans are returned promptly to client servicing.
• Communicate plan approvals from client servicing to the Senior Executive and ensure the team is ready to move to build.
• Set and continuously refine implementation planning standards and frameworks across the pod, ensuring a consistently high-quality approach.

Campaign Build, Activation & QA

• Receive campaign structure from client servicing, ensure the team is fully briefed, and confirm SLA timelines are in place and achievable.
• Maintain oversight of campaign build progress, staying informed of any risks to delivery or timelines and acting swiftly to resolve them.
• Check budgets across all active campaigns to ensure full alignment with the approved media plan before going live.
• Conduct final QA review and sign-off on all campaign builds before previews are passed to client servicing for client review.
• Receive client approval or feedback from client servicing, coordinate all required changes with the team, and confirm final campaign activation.
• Serve as the escalation point for complex QA issues, activation discrepancies, or delivery challenges within the pod.

Optimisation & Performance

• Maintain a portfolio-level view of campaign pacing, performance, and delivery risks — proactively identifying issues and directing the team to address them.
• Lead in-flight optimisation decisions across accounts, ensuring campaigns are consistently delivering against client KPIs.
• Drive a structured testing culture within the pod — championing experimentation across channels, formats, audiences, and bidding strategies, and ensuring learnings inform future planning.
• Conduct the final review and sign-off on all performance and post-campaign reports before they are shared with client servicing, ensuring reports are insightful, accurate, and go beyond surface-level metrics.

Platform & Innovation

• Maintain expert-level knowledge across key platforms — programmatic, paid social, paid search, and emerging channels — and act as the senior platform authority within the pod.
• Lead engagement with media partners, platform representatives, and WPP Media's internal product teams to identify innovations and new capabilities relevant to client needs.
• Drive the adoption of new platforms, betas, and activation approaches across the pod, keeping the agency ahead of the curve.

Client & Stakeholder Engagement

• Engage with clients on escalated delivery matters, complex planning questions, and senior performance conversations — providing clear direction and senior-level assurance.
• Partner with client servicing leads to ensure the pod is well-aligned with client expectations across all accounts.
• Contribute to QBRs, planning presentations, and senior client meetings where implementation expertise and campaign performance insight is required.

Team & Collaboration

• Provide day-to-day direction and guidance to the Senior Executive within the pod, supporting their development through clear feedback and coaching in the flow of work.
• Collaborate closely with client servicing, planning, data, and specialist teams to ensure seamless delivery across the full campaign lifecycle.
• Contribute positively to broader team initiatives, best practice sharing, and ways of working improvements across the implementation and activation function.

Finance & Compliance

• Ensure all bookings, loadings, budget reconciliations, proforma checks, and billing processes across the pod are completed accurately and on time.
• Maintain full financial compliance across active accounts and escalate discrepancies promptly.

Skills and Experience

• 6–8 years of media agency experience with a strong background in implementation planning and campaign activation.
• Proven ability to independently own and elevate implementation planning and activation output across a broader client portfolio.
• Expert-level platform knowledge across multiple channels — programmatic (DV360, The Trade Desk), paid social (Meta, TikTok, LinkedIn, Snapchat), paid search (Google Ads, SA360), and ad serving (CM360, Flashtalking).
• Track record of setting implementation standards and driving consistent quality across a team or portfolio.
• Comfortable engaging with senior clients and internal stakeholders on complex delivery, planning, and performance matters.
• Strong commercial awareness — able to connect campaign performance to client business outcomes.
• Excellent analytical and problem-solving skills — comfortable operating at portfolio level and diving into detail when required.
• Strong communicator — able to represent the pod credibly in senior forums and client settings.
• A balance of strategic thinking and hands-on delivery — equally at home shaping a planning framework as resolving an in-flight issue.
• Genuine passion for platforms, innovation, and staying ahead of the media landscape.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Manager, Cross-Channel Implementation & Activation is a core delivery role responsible for shaping and executing best-in-class implementation plans and campaign activation across multiple channels and platforms. You own the quality, accuracy, and performance of campaign output across your client portfolio — from reviewing briefs and leading the planning process, through to campaign build oversight, QA sign-off, and final reporting.

You are the central point of accountability across the implementation and activation workflow, ensuring every stage — from brief to live to wrap — is delivered with precision, strategic alignment, and clear communication with the client servicing team. You work closely with your Senior Manager/Performance lead and develop and direct your Senior Executive to maintain standards and meet SLAs throughout.

Responsibilities

Brief Management & Planning

• Review incoming briefs from the client servicing team, address any gaps or questions, and confirm the brief is ready to move into planning.
• Lead and oversee the end-to-end media planning process — directing the Senior Executive, reviewing output at each stage, and ensuring strategic alignment throughout.
• Review completed media plans, confirm they are accurate and ready for distribution, and share with the client servicing team for client review.
• Receive consolidated client feedback from the client servicing team, direct plan revisions with the Senior Executive, and ensure the updated plan is returned promptly for client distribution.
• Receive and communicate plan approval confirmation from client servicing to the Senior Executive, ensuring the team is aligned and ready to move to build.

Campaign Build & Activation

• Receive campaign structure from the client servicing team, ensure the team is fully briefed, and confirm SLA timelines are understood and achievable.
• Stay informed of campaign build progress, proactively flagging any risks to delivery or timelines.
• Check budgets across all active campaigns to ensure full alignment with the approved media plan before going live.
• Conduct the final QA review and sign-off on all campaign builds before previews are shared with the client servicing team for client review.
• Receive client approval or feedback from client servicing, coordinate all required changes with the team, and confirm final campaign activation.

Optimisation & Performance

• Remain informed on pacing performance and any budget or delivery risks across active campaigns, taking action or escalating where necessary.
• Lead in-flight optimisation decisions — monitoring campaign performance, diagnosing issues, and directing the team to make adjustments that maximise delivery against client KPIs.
• Drive a culture of testing — identifying opportunities across audiences, formats, placements, and bidding strategies to continuously improve performance.

Reporting

• Conduct the final review and sign-off on all post-campaign and performance reports before they are shared externally.
• Ensure reports are accurate, insight-driven, and clearly articulate performance, learnings, and recommendations.
• Share approved reports with the client servicing team in a timely manner, in line with agreed reporting cadences.

Platform & Partner Expertise

• Maintain deep, up-to-date knowledge of platform capabilities, product updates, betas, and best practices across key channels — programmatic, paid social, paid search, and beyond.
• Build and maintain strong relationships with media partners and publishers to stay ahead of innovation and surface opportunities for clients.
• Engage with WPP Media's internal product and technology teams to identify and apply proprietary solutions where relevant to client briefs.

People & Team Leadership

• Manage and develop the Senior Executive, providing clear direction, regular feedback, and stretch opportunities.
• Manage team workload across the full campaign lifecycle, ensuring quality, accuracy, and SLA compliance at every stage.
• Collaborate effectively with client servicing, planning, data, and specialist teams to ensure seamless end-to-end delivery.

Finance & Compliance

• Ensure all bookings, loadings, budget reconciliations, account queries, and monthly proforma checks are completed accurately and on time.
• Maintain oversight of financial compliance across all active accounts, escalating discrepancies promptly.

Skills and Experience

• 4–5 years of media agency experience with a strong focus on implementation planning and campaign activation.
• Proven ability to lead the end-to-end implementation planning process — from brief review through plan sign-off, build oversight, and final QA.
• Deep hands-on platform expertise across two or more channels —paid social (Meta, TikTok, LinkedIn, Snapchat), paid search (Google Ads, SA360), or programmatic (DV360, The Trade Desk).
• Experience working within a structured workflow involving client servicing, planning, and activation teams — comfortable owning your stage of the process and collaborating effectively across functions.
• Strong QA mindset — high attention to detail with a zero-tolerance approach to errors in plans, campaign builds, and reports before they reach clients.
• Confident managing and directing junior team members, with clear communication and a coaching approach.
• Analytical ability to monitor pacing, identify delivery risks, and make timely optimisation decisions.
• Well-organised with the ability to manage multiple campaigns, briefs, and team priorities simultaneously without compromising on quality.
• Proactive problem-solver who takes ownership and drives resolution.
• Genuine passion for platforms, ad tech, and the craft of implementation.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

#L1-Promoted

Role Summary and Impact

Your Global Media Career, Centred in Malaysia. Join WPP Media’s Regional Operations Centre (ROC) in Kuala Lumpur, our dynamic hub for delivering world-class media operations and strategy to global clients.

 Here, you will not just support, but influence. Working on a portfolio of international accounts, you'll tackle the kind of complex, multi-market campaigns that define a career. You will be part of a high-energy, multicultural team, collaborating with WPP experts across the region and gaining direct exposure to global best practices in media, data, and technology.

 WPP Media is channelling significant investment into our people, processes, and AI capabilities right here in Malaysia. Joining the ROC at this foundational stage means you will be at the core of our regional growth. This is more than a job; it's a launchpad for your global career.

The Senior Implementation & Activation Executive plays a crucial role in delivering client success across all aspects of campaign implementation, platform planning, optimisation, monitoring, and reporting. Working closely with your Manager, you will produce best-in-class activation solutions, bring platform expertise to the table, and deliver consistently against client targets.

Responsibilities

Clients

• Develop a solid understanding of client challenges, objectives, and initiatives.
• Build relationships with clients at the activation level and contribute to a reputation for outstanding service.
• Maintain clear knowledge of in-scope services and the process for managing work beyond scope.

Platform Planning & Activation

• Support the development of integrated media plans including channel strategy, audience targeting, and budget allocation.
• Lead the booking, loading, optimising, and tracking of client campaigns with immaculate attention to detail and in line with best practice.
• Serve as a platform expert across key channels —paid social, paid search, Programmatic and emerging media.
• Engage with media partners and internal product teams (including WPP Media proprietary solutions) to stay current and identify opportunities for clients.
• Bring innovation to planning and activation by leveraging market insights, platform betas, and new formats.
• Contribute to post-campaign analysis reports with meaningful channel-level insights and recommendations.

Finance & Compliance

• Ensure all financial and compliance processes — bookings, loadings, account queries, and monthly proforma checks — are completed with 100% accuracy.

People

• Communicate and collaborate openly with internal & external stakeholders on delivery and reporting.
• Contribute positively to team meetings, leading relevant sections and owning follow-ups.

Skills and Experience

• 2–3 years of media agency experience in implementation, activation, or media planning.
• Hands-on platform knowledge across one or more of: paid social (Meta, TikTok, LinkedIn), paid search (Google Ads, SA360), DSPs (DV360, The Trade Desk)
• Up-to-date understanding of the media landscape and audience insights across channels.
• Strong attention to detail and accuracy — essential for both campaign execution and financial compliance.
• Proficient in Microsoft Excel (pivot tables, formulas, dashboards); comfortable working with data to surface insights.
• Good communicator — clear, confident, and collaborative across client and internal interactions.
• Proactive, organised, and calm under pressure with strong time management skills. Experience in luxury is a big plus
• Genuine passion for media, platforms, and staying ahead of industry developments .

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

#L1-Promoted

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services and energy industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

We are experts in Banking, Capital Markets, Wealth and Asset Management. We specialise in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programs.

We are committed to growing our business and hiring the best talent in the market. Our focus is on maintaining our agile and entrepreneurial culture.

Role Title: Consultant - Change Management

(Title can be adjusted depending on grade)

Role Overview

The Consultant – Change Management role supports senior leadership in driving change execution discipline, portfolio coherence, and governance assurance across large‑scale transformation programmes.

This role is ideal for individuals with a strong interest in enterprise change, operating model transformation, delivery governance, and adoption effectiveness, who enjoy working across multiple programmes and stakeholders. You will play a key role in strengthening change consistency, cross‑programme alignment, and operational readiness, ensuring that transformation outcomes are sustainable and embedded.

Key Responsibilities

Change Portfolio Planning & Governance

Support senior leadership and our client in managing portfolio‑level change planning, dependencies, and delivery alignment across multiple transformation programmes.

Key activities include:

• Facilitate regular cross‑programme governance and change forums, maintaining clear action tracking and decision logs
• Develop and maintain portfolio‑level change artefacts, including masterplans, dependency maps, concentration risk views, and impact assessments
• Coordinate enterprise‑wide outreach to resolve scheduling conflicts, validate assumptions, and surface emerging change risks
• Conduct scenario and impact analysis to support mitigation planning and leadership decision‑making
• Build trusted relationships with senior business, technology, and operations stakeholders to enable timely issue resolution
• Provide ad‑hoc support for regulatory, audit, or senior management requests related to change readiness and portfolio status

Change Process Design & Adoption Enablement

Support end‑to‑end change process design, ensuring clarity of ownership, consistency of approach, and alignment to target operating models.

Key activities include:

• Facilitate workshops to document current‑state and future‑state change processes, including roles, responsibilities, and controls
• Develop high‑quality process maps, swimlanes, and adoption flows aligned to Group standards
• Identify adoption risks, hand‑off gaps, inefficiencies, and control weaknesses; recommend design or tooling improvements
• Partner closely with programme teams and Quality Assurance to ensure change plans align with solution design and delivery milestones
• Maintain a central inventory of change processes, artefacts, and version control governance
• Collaborate with Risk, Controls, and Audit teams to ensure compliance with regulatory and internal requirements

Change Assurance & Quality (Deep Dives)

Conduct structured change assurance deep dives on priority programmes to assess readiness, adoption risk, and governance effectiveness.

Key activities include:

• Execute structured assurance reviews across programme phases, focusing on change readiness, stakeholder engagement, and operating model alignment
• Review key artefacts (e.g. change plans, communications strategies, training approaches, governance packs) for completeness and effectiveness
• Identify gaps and risks; document findings with practical, actionable recommendations
• Engage Programme Leads and PMOs to validate facts and track remediation actions
• Prepare concise assurance summaries to support SteerCo, Executive, and regulatory reporting
• Maintain repositories of evidence, insights, and lessons learned to strengthen future change delivery

Strategic Change Resourcing & Capability Planning

Support leadership in shaping workforce and capability strategies to enable sustainable change delivery.

Key activities include:

• Analyse resourcing and capability data to identify change capacity constraints and skills gaps
• Support design of change capability target operating models, including role definitions and demand forecasting
• Provide data‑driven insights to support leadership decisions in dynamic and ambiguous environments
• Recommend process and tooling improvements to increase transparency and effectiveness of workforce planning

Key Requirements

Core Capabilities

• Change & Stakeholder Management: Strong ability to engage, influence, and align senior stakeholders across complex organisations
• Analytical & Structured Thinking: Comfortable analysing data, identifying patterns, and developing pragmatic recommendations
• Adaptability: Strong resilience and ability to operate effectively in fast‑changing transformation environments
• Proactivity: Demonstrates ownership, anticipates risks, and supports early mitigation
• Communication & Visualisation: Produces clear, high‑quality presentations and materials tailored to senior audiences
• Delivery Fundamentals: Solid understanding of transformation lifecycles, dependencies, and governance disciplines

Preferred Experience & Skills

• Strong proficiency in Excel, PowerPoint, and Word; comfortable working with large datasets
• Familiarity with enterprise tools such as Clarity, Tableau, or Azure DevOps (ADO) is an advantage
• Exposure to large‑scale transformation, change, or regulatory programmes within financial services
• Basic understanding of technology delivery lifecycles, testing phases, and operational handovers

Why Join Capco?

• Work on high‑impact transformation and change initiatives at leading financial institutions
• Gain exposure to senior leaders and enterprise‑wide change decisions
• Be part of a growing APAC practice with strong career progression
• Thrive in a collaborative, inclusive, and entrepreneurial culture

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

About the role: 

The Compliance Analyst is a member of the Nintex Security Team and partners with globally distributed departments to execute and sustain the company’s compliance program. This role is operational and tactical in nature, with responsibility for working with teams to implement compliance requirements, enabling audit readiness, coordinating ongoing compliance activities, and supporting external and internal audits. 

The Compliance Analyst applies strong project management and analytical skills to manage multiple concurrent initiatives and brings working expertise across multiple compliance frameworks to ensure consistent and effective compliance outcomes. 

Your contribution will be:

Domain Knowledge and Documentation: Coordinate the full compliance lifecycle, including gap analysis, remediation planning, audit execution, and continuous compliance monitoring. Prepare the organization for new and evolving compliance frameworks by coordinating assessments, audits, self-assessments, and evidence collection and review activities. Develop, maintain, and review compliance related documentation to support training, awareness, and sustained operational effectiveness. Support the Revenue team by answering Security-related questions from customers and prospects. Assist with curating content for ongoing Security training requirements, ensuring completion targets are met. 

Global Stakeholder Management: Collaborate with globally distributed stakeholders across Engineering, IT, Product, HR, Legal, and other business functions to support consistent implementation of compliance requirements. Serve as a primary liaison for audit coordination, including facilitating interviews, walkthroughs, and evidence requests. Provide guidance and training to internal teams on compliance initiatives and audit readiness. 

Adhere to Nintex Standards and Practices: Support adherence to Nintex governance, risk, and compliance standards by assisting with the creation, review and updates of information security policies and procedures. Ensure compliance activities align with internal guidelines and approved risk management practices. Contribute to compliance integration efforts for acquisitions or organizational changes as required. 

Risk Management and Mitigation: Support risk management activities by assisting with security reviews and compliance risk assessments for new initiatives, technologies, and vendors. Identify potential compliance and control gaps, document risks, and assist in tracking mitigation activities. Escalate identified risks and issues to appropriate stakeholders in a timely manner. 

To be successful, we think you need:

• Bachelor’s degree in Information Security, Information Technology, Risk Management, Business, or a related field, or equivalent practical experience. 

• A proven track of at least 5 years working experience with common compliance and assurance frameworks such as SOC 2, ISO/IEC 27001, GDPR, HIPAA, FedRAMP, or similar international regulatory standards. 

• Relevant certifications are preferred but not required, including: CISA, CRISC, CISSP, CCSK, ISO 27001 Lead Implementer/Auditor, or related compliance or risk certifications. 

• Familiarity with common IT infrastructure, SaaS based cloud services, identity and access management concepts, and security tooling sufficient to assess control design and operational effectiveness (hands‑on administration is not required).

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or equivalent
• Avaloq certification
• Minimum 3–8 years of hands-on Avaloq development experience
• Experience supporting Private Banking / Wealth Management systems
• Exposure to regulatory or compliance-driven banking initiatives
• Experience working in a regulated banking environment is preferred
• Strong hands-on experience in:
• Avaloq Script
• Oracle SQL / PL-SQL
• Avaloq data model and batch processing

We are looking for a Site Reliability Engineer (SRE) to support and manage our Infrastructure-as-a-Service (IaaS) platform built on the VMware Cloud Foundation (VCF) stack. The role involves maintaining, automating, and optimizing the VCF environment, ensuring high availability, scalability, and operational efficiency

Day-to-Day Responsibilities

• Manage, operate, and optimize VMware Cloud Foundation (VCF) environments.
• Configure and maintain vCenter, ESXi clusters, and vRealize Suite components (vROps, vRA, vRLI, vRNI).
• Develop and maintain automation scripts and playbooks using Ansible and PowerCLI to streamline operations and deployments.
• Monitor system health, capacity, performance, and proactively troubleshoot infrastructure issues.
• Collaborate with Cloud, DevOps, Security, and Infrastructure teams to ensure platform reliability and compliance.
• Implement and maintain configuration management, system upgrades, and patching processes.
• Support Windows and Linux virtual machine environments, including lifecycle management and troubleshooting

Must-Have Skills & Experience

• The ideal candidate will have a strong foundation in IT infrastructure and virtualization, with proven hands-on experience managing enterprise-grade VMware environments.
• Overall IT Experience: 5–7 years of professional experience in IT infrastructure, systems, or virtualization.
• VMware Cloud Foundation (VCF): 2–3 years of experience managing and operating VCF environments, including SDDC Manager, vCenter, NSX, and vSAN integration.
• vCenter & ESXi: 3–5 years of experience in the installation, configuration, and management of vSphere environments, including HA, DRS, resource allocation, and troubleshooting.
• vRealize Suite (vROps, vRA, vRLI, vRNI): 2+ years of experience deploying, monitoring, and automating infrastructure using vRealize tools.
• Automation – Ansible: 2–3 years of experience building and maintaining automation playbooks for provisioning and configuration of infrastructure.
• Automation – PowerCLI / PowerShell: 2+ years of experience developing scripts for VMware automation and task orchestration.
• Operating Systems (Windows & Linux): 2+ years of experience performing administration, configuration, and troubleshooting of virtual machines.
• Monitoring & Troubleshooting: 3+ years of experience identifying, analyzing, and resolving issues in virtualized environments, ensuring high availability and performance.

Overview:
We are seeking an experienced Senior Project Manager to lead end-to-end delivery of multiple web and mobile application projects. This role involves close collaboration with business stakeholders, technical teams, and vendors to ensure timely, high-quality delivery aligned with enterprise architecture and business objectives.

Key Requirements:

• 7–10+ years of experience in end-to-end IT project delivery (web/mobile applications)
• Strong Agile project management experience (Scrum/Kanban); PMP or Scrum Master certification preferred
• Proven stakeholder management and communication skills across senior leadership
• Experience in budgeting, planning, and resource management
• Strong vendor and third-party management experience
• Expertise in risk, issue, and dependency management
• Good understanding of API, microservices, and modern architectures
• Exposure to web/mobile technologies (e.g., Java, Angular, VueJS)
• Familiarity with analytics/monitoring tools (e.g., Firebase, Google Analytics, Dynatrace)
• Knowledge of IT security and compliance standards (e.g., OWASP, CMMI)
• Hands-on with project management tools (JIRA, Confluence, MS Project)
• Experience managing cross-functional and matrix teams
• Multi-country project exposure is an added advantage
• Prior experience in Banking/Insurance domain is preferred

Key Responsibilities:

• Lead end-to-end delivery of multiple web and mobile projects across the full SDLC
• Drive project planning, execution, tracking, and successful delivery within scope, budget, and timeline
• Manage stakeholders, vendors, and cross-functional teams to ensure alignment and outcomes
• Oversee budgeting, forecasting, and resource allocation across workstreams
• Identify and mitigate risks, issues, and dependencies proactively
• Ensure alignment with enterprise architecture and digital transformation initiatives
• Provide regular updates and reporting to senior management
• Promote best practices in Agile delivery, governance, and compliance

Day to Day :

• Architect, design, and implement robust, scalable, and high-performance Oracle database solutions to support mission-critical business applications.
• Develop, maintain, and optimize complex PL/SQL packages, stored procedures, functions, and triggers using advanced features such as bulk collections, dynamic SQL, autonomous transactions, analytical functions, partitioning, and materialized views.
• Perform advanced SQL and PL/SQL performance tuning by analyzing execution plans and leveraging tools such as AWR, ASH, ADDM, SQL Trace, and Explain Plan to resolve performance bottlenecks.
• Design and maintain logical and physical data models, ensuring adherence to normalization standards, indexing strategies, constraints, and data governance policies.
• Develop and manage ETL processes and data migration strategies for large volumes of data, including the use of tools such as Talend and SQL Loader.
• Manage data replication and distributed database environments through materialized views and Oracle-supplied packages.
• Participate actively in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives, while managing assignments through Jira and Confluence.
• Lead database-related activities across the full Software Development Life Cycle (SDLC), from requirements gathering and design through development, testing, deployment, and post-implementation support.
• Provide advanced Level 3 production support, including root cause analysis and real-time resolution of critical database issues.
• Utilize UNIX shell scripting for automation, scheduling, and operational support tasks.
• Evaluate and implement detailed business, functional, and non-functional requirements, including performance, recovery, audit, data security, and scalability considerations.
• Conduct code reviews and mentor junior and mid-level developers, promoting best practices and maintaining high development standards.
• Collaborate with cross-functional teams including IT risk, security, infrastructure, legal, and finance to ensure compliance and operational alignment.
• Ensure all database solutions comply with regulatory requirements, data governance standards, and internal risk management frameworks.
• Proactively identify risks, highlight potential concerns, and recommend mitigation strategies to safeguard system stability and data integrity.
• Continuously evaluate emerging Oracle technologies and industry trends, recommending improvements to enhance database architecture, performance, and data engineering practices.

About the Role

We are seeking a skilled AWS Engineer to design, implement, and manage scalable, secure, and highly available cloud infrastructure. The ideal candidate will have strong hands-on experience with AWS services and cloud-native solutions.

Key Responsibilities

• Design, deploy, and manage cloud infrastructure on Amazon Web Services.

• Build and maintain scalable environments using services such as EC2, S3, RDS, Lambda, and VPC.

• Implement Infrastructure as Code (IaC) using tools like Terraform or CloudFormation.

• Monitor system performance and ensure high availability and reliability.

• Manage security best practices including IAM roles, policies, and network security.

• Support CI/CD pipeline integration and automation.

• Troubleshoot and resolve cloud-related issues.

• Collaborate with DevOps, development, and security teams.

• Maintain documentation for cloud architecture and processes.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• 3–8 years of experience in cloud engineering or AWS environments.

• Strong hands-on experience with Amazon Web Services core services (EC2, S3, RDS, VPC, IAM).

• Experience with Infrastructure as Code (Terraform or CloudFormation).

• Familiarity with Linux/Windows server administration.

• Knowledge of networking concepts (DNS, VPN, load balancing).

• Experience with monitoring tools (CloudWatch, Prometheus, Grafana).

• Strong troubleshooting and problem-solving skills.

Nice to Have

• AWS certifications (Solutions Architect, DevOps Engineer, etc.).

• Experience with containerization (Docker, Kubernetes).

• Exposure to CI/CD tools (Jenkins, GitHub Actions, GitLab CI).

• Experience with multi-cloud environments (Azure, GCP).

• Knowledge of security and compliance best practices.

About the Role

We are looking for an experienced AWS Security Specialist to design, implement, and manage cloud security controls across AWS environments. This role focuses on ensuring the confidentiality, integrity, and availability of cloud-based systems while aligning with security best practices and compliance requirements.

Key Responsibilities

• Design and implement security controls within Amazon Web Services environments.

• Manage identity and access controls using IAM roles, policies, and best practices.

• Monitor and respond to security incidents using AWS security tools.

• Implement and manage services such as GuardDuty, Security Hub, Shield, and WAF.

• Conduct vulnerability assessments and ensure timely remediation.

• Ensure compliance with security frameworks and regulatory standards.

• Perform security audits, risk assessments, and threat analysis.

• Collaborate with DevOps and engineering teams to embed security into CI/CD pipelines (DevSecOps).

• Maintain security documentation, policies, and procedures.

Requirements

• Bachelor’s degree in Computer Science, IT, Cybersecurity, or related field.

• 4–8 years of experience in cloud security or cybersecurity roles.

• Strong hands-on experience with Amazon Web Services security services.

• Deep understanding of IAM, network security, encryption, and cloud architecture.

• Experience with security monitoring and incident response.

• Familiarity with compliance standards (ISO 27001, NIST, CIS benchmarks).

• Strong analytical and problem-solving skills.

Nice to Have

• AWS Security certifications (e.g., Security Specialty).

• Experience with SIEM tools and threat detection platforms.

• Knowledge of container security (Docker, Kubernetes).

• Experience in financial services or regulated environments.

• Understanding of DevSecOps practices.

• Bachelor’s Degree in Information Technology, Business, Finance, or equivalent
• Avaloq certification
• Avaloq functional training
• Minimum 3–8 years of Business Analyst experience in banking or financial services
• Strong functional knowledge of Avaloq Core Banking (Private Banking)
• Experience supporting regulatory or compliance-driven initiatives
• Experience working with vendors and system integrators in a banking environment
• Strong requirement analysis and documentation skills
• Good understanding of Private Banking / Wealth Management operations
• Ability to communicate effectively with both technical and non-technical stakeholders
• Strong coordination and stakeholder management skills
• Detail-oriented, structured, and delivery-focused
• Willingness to work onsite based on project and operational needs

We are seeking a Business Analyst with Trade Operations experience to lead the implementation of our new Trade Finance System.

Key Responsibilities:

• Project Oversight:
  Lead the end-to-end delivery of the Trade Finance System project, including gathering and documenting business requirements, reviewing functional specifications, preparing and executing UAT test scripts, and supporting implementation and post-production activities.
• UAT Support:
  Drive UAT planning and execution, ensuring test cases reflect real-world trade operations scenarios and validating system functionality against business needs.
• Stakeholder Collaboration:
  Work closely with Trade Operations, Product, Technology, and Compliance teams to ensure system requirements align with operational workflows and regulatory standards.
• System Enhancements:
  Prioritize and manage system enhancements based on feedback from Trade Operations and other stakeholders, ensuring continuous improvement and operational efficiency.
• Documentation & Compliance:
  Review trade finance documentation and transactions for accuracy and compliance with international trade regulations and internal policies.
• Policy & Process Development:
  Contribute to the development and refinement of trade finance policies, SOPs, and best practices, incorporating system capabilities and operational insights.
• Issue Resolution:
  Investigate and resolve operational issues related to trade finance transactions, ensuring timely and accurate processing.
• Cross-Functional Coordination:
  Liaise with internal departments such as Risk, Compliance, and Operations to ensure seamless transaction processing and system integration.
• Training & Enablement:
  Conduct training sessions for internal teams and clients on system usage and trade finance processes, leveraging operational expertise.
• System Utilization:
  Use trade finance platforms to monitor, process, and report on transactions, ensuring alignment with operational procedures.

Requirements:

• Education:
  Degree in Information Technology, Business, Finance, or related disciplines.
• Experience:
  Minimum 3–6 years of experience, preferably in Trade Operations or Trade Finance, with exposure to system implementation or business analysis.

Skills & Competencies:

• Strong analytical and problem-solving skills.
• Experience in project management or system implementation is an advantage.
• Deep understanding of Trade Finance products (e.g., Letters of Credit, Guarantees, Collections, Open Account, Financing).
• Familiarity with trade operations workflows and regulatory requirements.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities and deliver under tight deadlines.
• Proactive, detail-oriented, and results-driven.
• Strong team player with self-initiative and adaptability.

About the Role

We are seeking an experienced COBOL Developer to support and enhance legacy systems within a critical enterprise environment. The ideal candidate will have strong experience in mainframe technologies and be capable of maintaining, optimizing, and modernizing existing applications.

Key Responsibilities

• Develop, maintain, and enhance applications using COBOL.

• Work on mainframe systems including IBM z/OS environments.

• Analyze business requirements and translate them into technical solutions.

• Perform debugging, troubleshooting, and performance tuning of legacy applications.

• Support batch processing and job scheduling using tools such as JCL.

• Collaborate with cross-functional teams for system integration and enhancements.

• Participate in system testing, UAT support, and production deployment.

• Ensure system stability, data integrity, and compliance with enterprise standards.

• Document technical specifications and maintain system documentation.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• 3–8 years of experience in COBOL development.

• Strong experience with IBM z/OS or similar mainframe platforms.

• Hands-on experience with JCL, batch processing, and debugging tools.

• Experience with databases such as DB2 or IMS.

• Strong problem-solving and analytical skills.

• Ability to work independently and in a team environment.

Nice to Have

• Experience in banking, insurance, or financial services systems.

• Exposure to system modernization or migration projects.

• Familiarity with Agile or DevOps environments.

Key Responsibilities

• Execute migration of repositories and CI/CD pipelines from Azure DevOps and Bitbucket to GitHub and GitHub Actions.
• Build migration waves and prioritize workloads based on criticality, complexity, and business impact.
• Create reusable workflow templates and standardized CI/CD patterns for broad engineering adoption.
• Implement deployment promotion controls across DEV, SIT, UAT, and Production.
• Integrate SonarQube, Veracode, and Prisma scans into build and release workflows.
• Integrate and enforce ServiceNow production release gating, approvals, and audit traceability.
• Integrate and enforce JIRA SDLC release gating, approvals, and audit traceability.
• Troubleshoot migration and pipeline issues, optimize reliability, and support cutover/hypercare activities.
• Produce documentation, runbooks, and handover materials, support enablement of internal teams.
• Report progress, risks, and dependencies to engineering and management stakeholders.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent relevant experience.
• Minimum 5 years in DevOps, Platform Engineering, or CI/CD engineering, with at least 2 years in enterprise migration/transformation programs.
• Proven hands-on delivery of large CI/CD migration initiatives, preferably with 200+ pipelines (500+ strongly preferred).
• Strong experience with GitHub repositories, branching/governance, and GitHub Actions workflow design and implementation.
• Strong Azure enterprise environment experience, including private networking, secure connectivity, and environment segregation.
• Demonstrated experience integrating SonarQube, Veracode, and Prisma into CI/CD pipelines.
• Experience integrating CI/CD release controls with ServiceNow and JIRA (or equivalent ITSM platform).
• Practical experience managing controlled release promotion across DEV, SIT, UAT, and Production.
• Experience in regulated sectors such as insurance or financial services, with compliance and audit awareness.
• Strong documentation and stakeholder communication skills in cross-functional enterprise settings.
• Relevant certifications in Azure, GitHub, DevOps, or cloud security are an advantage.

Key Competencies

• Technical Leadership: Able to drive migration outcomes hands-on and guide engineering teams.
• Delivery Focus: Executes effectively under tight timelines while maintaining quality and control.
• Automation and Standardization: Builds repeatable, scalable pipeline patterns that reduce manual effort.
• Risk and Control Mindset: Identifies and mitigates security, compliance, and release risks proactively.
• Security by Design: Embeds quality and security controls as mandatory gates in software delivery.
• Problem Solving: Diagnoses and resolves complex CI/CD and integration issues quickly.
• Communication and Influence: Communicates clearly with technical and non-technical stakeholders.
• Collaboration: Works effectively across engineering, security, infrastructure, and release teams.

Job Overview

We are looking for an experienced Infrastructure Services Engineer responsible for designing, operating, securing, and maintaining core shared infrastructure services such as DNS, DHCP, NTP, Active Directory, internal PKI/Certificate Authority, and SMTP.
This role ensures these critical services remain highly available, resilient, secure, compliant, and integrated across cloud, compute, network, storage, and security platforms.

Key Responsibilities

• Administer and maintain DNS, DHCP, NTP, internal CA/PKI, Active Directory, and SMTP systems.
• Monitor service availability, capacity, and performance, ensuring SLA compliance.
• Troubleshoot incidents, service requests, and escalations with strong problem-solving skills.
• Design and implement upgrades, patches, and enhancements for core services.
• Develop automation (PowerShell/Python) to improve efficiency and reduce errors.
• Integrate infrastructure services with cloud, hybrid environments, and security tools.
• Ensure alignment with security policies, hardening guidelines, audit requirements, and regulatory standards.
• Perform certificate lifecycle management and maintain secure configurations.
• Collaborate closely with Compute, Network, Storage, Backup, and Security teams on design and resilience improvements.
• Support infrastructure projects requiring core shared services.
• Prepare documentation including architecture diagrams, SOPs, and operational runbooks.
• Identify risks and contribute to best risk management practices.
• Stay updated on compliance trends, emerging threats, and new technologies.

Required Skills & Experience

• 6–8 years overall IT infrastructure experience (compute, storage, backup, network, cloud).
• 5+ years in resilience, high availability, failover design, and DR planning.
• 5+ years Microsoft Active Directory administration (GPO, domain controllers, auth hardening).
• 5+ years DNS & DHCP management (Microsoft DNS / Infoblox).
• 3–5 years PKI/Certificate Authority experience (cert lifecycle, CRLs, OCSP, TLS security).
• 2–3 years NTP configuration and time synchronization management.
• 3+ years SMTP/email relay infrastructure management.
• Strong knowledge of security, encryption, authentication, hardening, and compliance.
• Experience collaborating with cross-functional infrastructure teams.
• Scripting (PowerShell/Python) — advantageous/preferred.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality

Mandatory - BMC Remedy / Helix
Oversee the lifecycle process and governance of IT Assets Technology Obsolescence Management.
Monitor and report on the status of IT assets, ensuring compliance with obsolescence policies.
Initiate annual reviews to identify and assess obsolete IT assets, facilitating timely updates.
Gather information on budget approvals and technology refresh implementation schedules.
Maintain the obsolete IT assets tracker through monthly follow-ups to monitor progress on refresh implementations.
Monitor the implementation of technology refresh projects to ensure timely completion.
Coordinate with Asset Custodians to ensure timely submission of approved memos beforeend of life (EOL) date.

We are looking for an experienced Cloud Infrastructure Project Manager to lead cloud transformation and infrastructure initiatives. The role involves managing IT infrastructure and application lifecycle projects, including cloud migration, automation, and enterprise platform implementations across multi-cloud environments.

The candidate will work closely with cloud architects, engineers, security teams, and business stakeholders to ensure successful delivery of cloud solutions and infrastructure modernization projects.

Key Responsibilities

• Manage end-to-end IT infrastructure and cloud migration projects.

• Oversee software/application development lifecycle and infrastructure deployment initiatives.

• Coordinate implementation of cloud solutions, enterprise platforms, and applications.

• Support cloud landing zone frameworks and governance standards.

• Promote automation using Infrastructure as Code (Terraform / CloudFormation).

• Ensure compliance and governance using AWS Control Tower and Oracle Cloud Guard.

• Work across private, public, and hybrid cloud environments.

• Use project management tools such as Microsoft Project, Jira, Confluence, and Kanban Boards to track delivery and collaboration.

• Ensure projects are delivered on time, within scope, and aligned with business objectives.

Requirements

• 8–10 years of experience in IT infrastructure or cloud project management.

• Experience managing cloud migration and enterprise platform implementation projects.

• Good understanding of Cloud Landing Zone architecture.

• Experience with Infrastructure as Code (Terraform / CloudFormation).

• Knowledge of AWS Control Tower and Oracle Cloud Guard.

• Familiarity with DevOps practices and multi-cloud environments.

About the Role

We are seeking an experienced Oracle PL/SQL Developer to design, develop, and maintain database solutions that support critical business applications. The ideal candidate will have strong expertise in database programming, performance tuning, and data processing.

Key Responsibilities

• Develop, maintain, and optimize database code using PL/SQL.

• Design and manage database objects in Oracle Database.

• Write complex stored procedures, functions, triggers, and packages.

• Perform query optimization and performance tuning.

• Work closely with application developers and business stakeholders to understand data requirements.

• Support data migration, integration, and ETL processes.

• Troubleshoot and resolve database-related issues.

• Ensure data integrity, security, and compliance.

• Maintain proper technical documentation.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• 3–8 years of experience in Oracle PL/SQL development.

• Strong hands-on experience with PL/SQL and Oracle Database.

• Experience in writing complex queries and performance tuning.

• Familiarity with data modeling and database design concepts.

• Knowledge of ETL processes and tools is an advantage.

• Strong analytical and problem-solving skills.

Nice to Have

• Experience in banking, insurance, or financial systems.

• Exposure to reporting tools or BI platforms.

• Knowledge of Unix/Linux scripting.

• Experience with Agile methodologies.

We are seeking a SecOps (Security Operations) Engineer to support daily security operations, including monitoring security systems, responding to incidents, maintaining security tools, and ensuring compliance with security policies. The role involves working closely with IT, network, and application teams to maintain a secure enterprise environment.

Key Responsibilities

Security Monitoring & Incident Response

• Monitor security alerts and logs from SIEM, EDR, and other security platforms.

• Investigate and respond to security incidents based on defined procedures and playbooks.

• Perform root cause analysis and document findings for continuous improvement.

Security Tools & Infrastructure Maintenance

• Maintain and optimize security tools including IPS, endpoint protection, DLP, CASB, PAM, and NAC.

• Ensure logging and alerting systems are functioning correctly and tuned for accuracy.

• Assist in onboarding new systems into the security monitoring environment.

Policy Compliance & Reporting

• Ensure compliance with internal security policies and regulatory requirements.

• Generate security reports covering incident trends, operational metrics, and security posture.

• Support internal and external audits by providing required documentation.

Collaboration & Support

• Work closely with IT, network, and application teams to ensure secure operations.

• Provide security guidance during system upgrades, deployments, and BAU activities.

• Participate in security awareness and training initiatives.

Continuous Improvement

• Recommend improvements to security tools, processes, and controls.

• Stay updated on emerging threats, vulnerabilities, and cybersecurity best practices.

Requirements

Education

• Bachelor’s degree in Computer Science, Information Security, IT, or related field.

Experience

• 3–5 years of experience in IT security operations or cybersecurity roles.

• Hands-on experience with SIEM tools (Microsoft Sentinel, Splunk, QRadar).

• Experience with EDR platforms, firewalls, and intrusion prevention systems (IPS).

• Exposure to DLP, CASB, and vulnerability management tools.

• Experience in enterprise or hybrid IT environments preferred.

• Familiarity with security frameworks such as ISO 27001, NIST, or regulatory standards (e.g., Bank Negara Malaysia RMiT, PDPA).

Technical Skills

• Strong knowledge of network security, identity & access management, and endpoint protection.

• Experience in log analysis, incident response, and threat detection.

• Knowledge of Windows and Linux security hardening.

• Familiarity with cloud security (Azure, Microsoft 365 Defender).

• Basic scripting knowledge (PowerShell or Python) is an advantage.

Certifications (Preferred)

• CompTIA Security+

• Certified Ethical Hacker (CEH)

• Microsoft Certified: Security Operations Analyst Associate

• GIAC Security Essentials (GSEC)

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, hybrid work arrangement and opportunities for growth.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

INDIVIDUAL RESPONSIBILITIES

• To use the available tools to recommend optimized campaigns that match, or exceed client KPI’s
• Create media schedules using the media operating system for review and approval
• Monitor, manage and report on clients’ budgets and campaign KPI’s
• Create material instructions to content providers for smooth delivery of materials to vendors
• Implement campaigns in accordance with the agreed timeline and deliverables
• Assist in the preparation of in-flight and post-campaign reports, including spot-matching
• Work closely with all team members to improve working efficiency and effectiveness
• Establish effective collaboration and trustworthy relations with media vendors
• Regularly learn new tools and delivery technologies to maximize campaign performance and deliveries
• Be the key point of contact with the finance team on client invoicing and vendor payment issues
• Any other project or tasks as assigned from time to time

GROUP RESPONSIBILITIES

• Solid understanding of brand, deliverables and campaign KPI’s for all assigned clients
• Proactively identify opportunities to improve and enhance clients’ campaigns and advise Campaign Delivery team accordingly
• Proactively address, and when needed escalate, any issue that compromises the quality and timeliness of deliverables
• Conduct quality control and assurance of the own workstream before handing it over to another team
• Understanding and 100% compliance with finance processes and WPP Media policies and procedures
• Ensure cross-functional collaboration by demonstrating openness to new ideas and interest in learning from colleagues with different expertise
  

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

Role Summary

KINESSO is currently seeking a highly motivated, detail-oriented Senior Data Engineer to fill an immediate need. This individual will work with the technical team and internal clients to understand and analyze requirements to build and support data initiatives. The candidate will have experience designing and developing highly scalable data solutions with a strong understanding of the Data Engineering operating environments. This role requires an individual who has a passion for technology and media and is looking to apply this to further their experience in real-world business scenarios.

Key Responsibilities

• Guide and drive discussions, support decision-making in processes and solutions, and mentor in discussions.
• Oversee and deliver complex core practice tasks and guide others effectively.
• Develop and advocate for new best practices and optimize existing processes.
• Take ownership of documentation for assigned areas, ensuring completeness, consistency, and clarity.
• Champion compliance and standards, drive adherence, and resolve issues.
• Drive and support team collaboration by coordinating efforts and fostering strong team dynamics.
• Work closely with technical leads to ensure alignment on goals and technical solutions.
• Mentor and develop mid-level and junior engineers, providing technical guidance.

Requirements

• Bachelor’s degree in computer science
• 5-7 years of progressive software engineering experience
• 5+ years of experience with Python, JavaScript and SQL
• 5+ years of experience with AWS cloud ecosystem
• 5+ years of experience with any MPP database technology
• 3+ years of experience with big data processing frameworks
• Experience with agile methodologies is highly desirable
• Experience in the modern data stack is highly desirable:
  • Warehouse/Lakehouse: Snowflake, Databricks, AWS Redshift
  • Orchestration/Pipelines: Airflow, Dagster, Kestra
  • Transformation/Modelling: DBT, Star Schema, Data Vault
  • Observability/Analytics: DataDog, Tableau, AWS QuickSight
  • CI/CD: Jenkins, GitHub, Terraform, Docker, Kubernetes
• Exposure to AI/ML concepts
• Proficient in managing time, prioritizing tasks, and meeting deadlines
• Drive team collaboration, align team goals, and maintain a positive team dynamic
• Excel in hybrid working environments, fostering team collaboration across diverse settings
• Strong communicator, adept at influencing decisions, and mentoring
• Experienced in data privacy, security, and compliance standards
• Able to stay ahead of the curve with new and emerging technologies
• Experience in ad tech is a strong plus

Personal Attributes

• Proficient in English as a first language – both verbal & written
• Excellent communication skills with the ability to effectively interact with non-technical users.
• The ability to consistently deliver solid, successful solutions in short development cycles.
• A strong spirit of innovation, self-starter, independent, and with the ability to come up with solutions to meet business problems.
• Result driven, high enthusiasm and can work well with others.
• Strong desire to learn new things and pass knowledge acquired onto others.
• Able to manage own hours and work with a remote team environment.

About Us 

Kinesso, the Marketing Engine of IPG, is focused on creating data-driven solutions through enhanced or newly created products and services, maximizing the impact of traditional and addressable media. Kinesso’s core principle is to drive smarter business decisions and better outcomes for clients using our suite of data and technology services. 

Powered by Acxiom, IPG’s foundational data and technology layer, the company will provide comprehensive data-driven marketing capabilities to clients, as well as act as a trusted data management partner to brands. 

Designed for flexibility and speed, Kinesso’ offerings are structured to improve media and marketing performance with an emphasis on accuracy, agility and effectiveness. Our open architecture approach is powered with the right combination of creative and data, activated with flexibility and measured with precision. 

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services and energy industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

We are experts in Banking, Capital Markets, Wealth and Asset Management. We specialise in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programs.

We are committed to growing our business and hiring the best talent in the market. Our focus is on maintaining our agile and entrepreneurial culture.

Role Overview

We are looking for an innovative and experienced Agentic AI Specialist with expertise in GitHub Copilot, large language models (LLMs) and agent-based modelling to join our forward-thinking team. The ideal candidate will have a deep understanding of AI-driven development tools, natural language processing, and the ability to integrate these technologies to enhance productivity and efficiency in software development processes.

Key Responsibilities

• AI Integration and Optimization:
  • Leverage GitHub Copilot and other AI-driven tools to enhance coding efficiency and accuracy.
  • Integrate large language models (LLMs) into existing workflows to automate and improve development processes.
• Development and Implementation:
  • Develop and implement AI solutions that assist in code generation, debugging, and documentation.
  • Collaborate with development teams to identify and address areas where AI can improve productivity and quality.
• Research and Innovation:
  • Stay abreast of the latest advancements in AI, machine learning, and natural language processing.
  • Conduct research to explore new applications of LLMs and AI tools in software development.
• Training and Support:
  • Provide training and support to development teams on the effective use of GitHub Copilot and other AI tools.
  • Develop documentation and best practices for integrating AI tools into the development lifecycle.
• Collaboration and Communication:
  • Work closely with cross-functional teams to understand their needs and provide tailored AI solutions.
  • Communicate complex AI concepts and solutions to non-technical stakeholders.
• Security and Compliance:
  • Ensure that all AI solutions comply with security and regulatory requirements.
  • Implement best practices for data privacy and security in AI-driven development processes.

Key Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in AI, machine learning, or related roles.
• Proven track record of integrating AI tools into software development processes.
• Proficient in programming languages such as Python, JavaScript, or similar.
• Extensive experience with GitHub Copilot and other AI-driven development tools.
• Strong understanding of large language models (LLMs) and their applications.
• Familiarity with natural language processing (NLP) techniques and tools.
• Familiarity with agile methodologies and DevOps practices.

Company Overview

Capco is an entrepreneurial consulting business with expertise in transformation, technology, and strategy. We specialize in banking and payment; capital markets; wealth & investment management; finance, risk & compliance; and technology, serving our clients from offices in leading financial centers across US, Europe and APAC. We are expanding our business rapidly across Asia (especially Malaysia). You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change. Besides, we have exciting growth plans in APAC and some very interesting new service lines opening. We are building the business, so now is a good time to join because you can join at the start, have an impact and play a role in its future success = promotion opportunities, better bonus opportunities and faster career progression.

Through our collaborative and efficient approach, we help our clients successfully increase revenue, manage risk and regulatory change, reduce cost and enhance control. We specialize in banking; capital markets; wealth and investment management; finance, risk & compliance; and technology. We serve our clients from offices in leading financial centers across North America, Europe and APAC.

Role Title:  Campaign Manager (Banking)

Role Overview

• The Campaign Manager is responsible for planning and executing targeted campaigns within Commercial Banking to drive product uptake, revenue growth, and client engagement across SME and Corporate segments. The role partners closely with Product, Sales, CRM, Analytics, and Compliance teams to deliver data-driven campaigns and enable Relationship Managers to achieve business targets:

• • Campaign Strategy & Planning

    • Translate business objectives into targeted campaign strategies.

    • Align campaigns with product priorities (e.g., loans, trade finance, treasury services, deposits).

    • Define and segment target customers (e.g., SMEs, mid-market corporates, new-to-bank clients).

    • Set campaign objectives and KPIs (e.g., leads, conversion rate, cross-sell rate, revenue, NIM impact).

    • Develop and manage campaign calendars aligned with product launches and seasonal trends

• • Audience Segmentation & Targeting
    • Partner with CRM and Data Analytics teams to identify high-potential customer segments.
    • Analyze RM portfolios to uncover cross-sell and upsell opportunities.
    • Generate eligible and pre-approved customer lists based on defined criteria.
    • Leverage behavioral triggers (e.g., balance movements, trade activity) to drive timely engagement.

• • Campaign Execution
    • Coordinate cross-functional teams including Product, Sales, Compliance, Marketing, and Technology.
    • Manage multi-channel campaign deployment (email, RM call lists, digital banners, events/webinars, digital acquisition channels).
    • Oversee creative development, messaging, and compliance approvals.
    • Ensure timely execution and delivery within agreed timelines.
    • Track and monitor campaign performance, recommending optimizations where required.

• • Sales & Relationship Manager Enablement
    • Provide qualified lead lists to Relationship Managers (RMs).
    • Develop sales enablement materials including pitch decks and product one-pagers.
    • Track RM follow-ups and campaign conversion performance.
    • Support internal sales initiatives such as competitions or incentive programs.

Experience & Skills

• • Degree in Business, Marketing, Finance, or a related discipline.

  • 5+ years of relevant experience in commercial banking, campaign management, marketing, business analysis, or project management.

  • Strong analytical and data segmentation capabilities with experience using CRM systems.

  • Proven ability to manage cross-functional stakeholders and campaign timelines.

  • Experience as a Change Manager, Business Analyst, or Project Manager will be advantageous.

• Language requirement: Mandarin and/or Cantonese

Why join us?

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers –we operate with little hierarchy because we want all employees to feel that Capco is their firm. We warmly value diversity and inclusion and embrace our collective uniqueness –our culture is a strong, fresh, and invigorating difference from our competitors.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of the Onboarding Operations team based in Cape Town and Kuala Lumpur, reporting to the Head of Onboarding Strategy and Customer Due Diligence Operations. Your role as a Business Optimisation Analyst (Data) will be to use your knowledge of data analysis and data processing to inform key business decisions in the Onboarding Operations team and other business areas. You will work in a fast paced environment, collaborating with other business units, including Engineering, Product, Compliance and Data teams, servicing the business on an international level together with the teams from South East Asia, Africa and Europe. You will be responsible for creating dashboards, extracting data, writing reports, and monitoring key performance indicators (KPIs) to determine business initiatives’ success.

Your mission will be:

• Interpret trends and patterns in data and present findings and actionable insights to senior leaders of the business
• Collaborate with data engineers to design and build any pipelines/data models needed to support analytical and reporting needs
• Structure large data sets to find usable information
• Design metrics to help assess how the onboarding teams and broader business are performing on a day-to-day basis
• Report regularly on business and team performance
• Work closely with the relevant business stakeholders to understand their data needs
• Collaborate with teams to determine, collect and analyse required data to address business needs while ensuring it is of the highest quality, reliable and trusted
• Build visually compelling dashboards that communicate insights to stakeholders (often non-technical) to allow data-informed decision making
• Use data-driven analysis to identify opportunities for improvement and automation in onboarding operations processes
• Review delivery of providers against Service Level Agreements and support negotiations from a data perspective

The ideal candidate will have:

• A qualification in Data Analysis or similar quantitative fields.
• A minimum of 1 year of experience in the data or business optimisation space
• Intermediate skills in SQL, Python and experience working with data pipelines.
• Experience working with business intelligence platforms such as Looker, Tableau, DataBricks, PowerBI or similar
• Familiar with data governance principles and best practices
• Passionate about data analytics and related disciplines
• Friendly, transparent, articulate and driven to succeed.
• Experience in a customer service / customer onboarding / KYC environment is advantageous
• Ability to lead change through entrepreneurial thinking, a strong sense of responsibility and a very high level of integrity
• Adaptable, capable and intellectually curious and have the persistence to find answers to difficult questions in fast-paced and environments
• Ability to formulate business cases, document investigation work, and contribute to technical design documents
• Ability to take ownership of own work and successfully deliver high quality projects with obscure and incomplete requirements
• Strong interpersonal and communication skills and ability to explain data concepts to non-experts in a clear, and structured manner
• Experience working with cross-functional teams using data to influence strategy, roadmaps and drive data-informed decisions
• Internet access at home and the ability to work remotely (Luno will provide successful candidates with suitable equipment to set them up for success)

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Reporting of the role

This role reports to : Manager/Sr Manager, Performance

3 best In this role, your goals will be:

In three months:

• An in-depth knowledge of WPP Media's approach to Search Engine Marketing/Social Media
• Helped to manage and regularly optimize key client accounts
• Provide regular reporting to key internal and external stakeholders

In six months:

• Become proficient across SEM/Social Media account management and optimization tools/techniques
• Implemented account optimization that have made a measurable impact to our client’s campaign performance
• Contribute to strategy building for a campaign
• Command in CROI, ROAS, CPS KPI based campaign

In 12 months:

• Become proficient across SEM/Social Media account management and optimization tools/techniques
• Implemented account optimization that have made a measurable impact to our client’s campaign performance

Job Overview:

We are seeking a Executive, Performance Marketing with a focus on platform activation in Social, Search, and Programmatic media. This role is crucial for the execution of aligned media strategies, optimizing campaigns, analyse data and ensuring that our media efforts align with specific objectives. The candidate needs strong technical knowledge of biddable media platforms with strong emphasis on client interaction and communication about tactical plan and performance. The candidate will work closely with internal teams of strategic planers, performance media buying and analytics teams.

Role Responsibilities:

• Work with planning team to develop media plans across Social, Search, and Programmatic platforms, ensuring alignment within the overall global, regional and local strategy.
• Monitor and optimize ongoing campaigns with buying team for maximum performance and efficiency.
• Monitor and report on campaign performance, providing insights and recommendations for future strategies.
• Collaborate with the analytics and media buying team to interpret data and adjust strategies accordingly.
• Manage budgets and timelines for media campaigns across various platforms.
• Translate complex media terminology and concepts into easy-to-understand language for clients.
• Build and maintain strong client relationships through regular communication and exceptional service.
• Stay updated on the latest trends and technologies in Social, Search, and Programmatic media.
• Implement A/B testing frameworks to refine strategies and tactics.
• Ensure compliance with all platform-specific guidelines and best practices.
• Work closely with internal teams to ensure cohesive and effective media planning and execution.

Qualifications:

• Strong background in digital planning and execution, particularly in Social, Search, and Programmatic.
• Minimum 0-1 years of relevant work experience on digital planning & performance marketing
• Excellent analytical skills with a focus on data-driven decision-making.
• Proficient in various data and analytics tools (GA4, MMP, CAPI, CRM Integration etc.)
• Hands on experience working on major ad platforms (Google, Meta, Tiktok, DV360), knowledge of non biddable digital platforms is plus.
• A test and learn mindset to drive innovation in work
• Ability to work independently and manage multiple projects simultaneously.
• Strong technical skills and attention to detail.
• Excellent problem-solving abilities and a proactive approach to challenges.
• Good interpersonal skills to build client and media partner’s relationship
• A team player who can work with multi functional teams

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

 For more information, visit wppmedia.com. 

#LI-Promoted

Company Overview

Capco is an entrepreneurial consulting business with expertise in transformation, technology, and strategy. We specialize in banking and payment; capital markets; wealth & investment management; finance, risk & compliance; and technology, serving our clients from offices in leading financial centers across US, Europe and APAC. We are expanding our business rapidly across Asia (especially Malaysia). You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change. Besides, we have exciting growth plans in APAC and some very interesting new service lines opening. We are building the business, so now is a good time to join because you can join at the start, have an impact and play a role in its future success = promotion opportunities, better bonus opportunities and faster career progression.

Through our collaborative and efficient approach, we help our clients successfully increase revenue, manage risk and regulatory change, reduce cost and enhance control. We specialize in banking; capital markets; wealth and investment management; finance, risk & compliance; and technology. We serve our clients from offices in leading financial centers across North America, Europe and APAC.

The Role
As a Solution Architect, you will define and oversee end-to-end solution architectures that align with business requirements, technology standards, and security policies. You will act as the bridge between business stakeholders and technical teams, ensuring that solutions are scalable, secure, and strategically aligned with organizational goals.

Key Responsibilities

• Lead the design of end-to-end solution architectures across applications, data, and infrastructure.
• Ensure all solutions adhere to enterprise technology standards, security policies, and compliance requirements.
• Collaborate with business stakeholders to translate requirements into technical designs and roadmaps.
• Partner with engineering and delivery teams to guide implementation and ensure architectural integrity.
• Evaluate emerging technologies and recommend adoption strategies to enhance scalability, efficiency, and innovation.
• Document solution designs, integration patterns, and reusable assets to support enterprise architecture governance.
• Provide technical leadership and act as a trusted advisor to stakeholders on architecture best practices.

Qualifications & Skills

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• Proven experience as a Solution Architect or in a similar role, with end-to-end solution design responsibility.
• Strong knowledge of enterprise architecture domains (applications, data, infrastructure, security).
• Hands-on expertise with cloud platforms (AWS, Azure, GCP) and modern integration patterns (APIs, microservices).
• Familiarity with security frameworks, compliance standards, and risk management practices.
• Excellent communication and stakeholder management skills, with the ability to influence both technical and business audiences.
• Strong analytical and problem-solving skills, with a pragmatic approach to solution design.

Preferred Experience

• Background in financial services or large-scale enterprise environments.
• Exposure to enterprise architecture frameworks (TOGAF, Zachman).
• Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).
• Knowledge of data governance, data modelling, and integration with big data platforms.

Why join us?

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers –we operate with little hierarchy because we want all employees to feel that Capco is their firm. We warmly value diversity and inclusion and embrace our collective uniqueness –our culture is a strong, fresh, and invigorating difference from our competitors.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of the Onboarding Operations team based in Cape Town and Kuala Lumpur, reporting to the Head of Onboarding Strategy and Customer Due Diligence Operations. Your role as a Business Optimisation Analyst (Data) will be to use your knowledge of data analysis and data processing to inform key business decisions in the Onboarding Operations team and other business areas. You will work in a fast paced environment, collaborating with other business units, including Engineering, Product, Compliance and Data teams, servicing the business on an international level together with the teams from South East Asia, Africa and Europe. You will be responsible for creating dashboards, extracting data, writing reports, and monitoring key performance indicators (KPIs) to determine business initiatives’ success.

Your mission will be:

• Interpret trends and patterns in data and present findings and actionable insights to senior leaders of the business
• Collaborate with data engineers to design and build any pipelines/data models needed to support analytical and reporting needs
• Structure large data sets to find usable information
• Design metrics to help assess how the onboarding teams and broader business are performing on a day-to-day basis
• Report regularly on business and team performance
• Work closely with the relevant business stakeholders to understand their data needs
• Collaborate with teams to determine, collect and analyse required data to address business needs while ensuring it is of the highest quality, reliable and trusted
• Build visually compelling dashboards that communicate insights to stakeholders (often non-technical) to allow data-informed decision making
• Use data-driven analysis to identify opportunities for improvement and automation in onboarding operations processes
• Review delivery of providers against Service Level Agreements and support negotiations from a data perspective

The ideal candidate will have:

• A qualification in Data Analysis or similar quantitative fields.
• A minimum of 1 year of experience in the data or business optimisation space
• Intermediate skills in SQL, Python and experience working with data pipelines.
• Experience working with business intelligence platforms such as Looker, Tableau, DataBricks, PowerBI or similar
• Familiar with data governance principles and best practices
• Passionate about data analytics and related disciplines
• Friendly, transparent, articulate and driven to succeed.
• Experience in a customer service / customer onboarding / KYC environment is advantageous
• Ability to lead change through entrepreneurial thinking, a strong sense of responsibility and a very high level of integrity
• Adaptable, capable and intellectually curious and have the persistence to find answers to difficult questions in fast-paced and environments
• Ability to formulate business cases, document investigation work, and contribute to technical design documents
• Ability to take ownership of own work and successfully deliver high quality projects with obscure and incomplete requirements
• Strong interpersonal and communication skills and ability to explain data concepts to non-experts in a clear, and structured manner
• Experience working with cross-functional teams using data to influence strategy, roadmaps and drive data-informed decisions
• Internet access at home and the ability to work remotely (Luno will provide successful candidates with suitable equipment to set them up for success)

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role: Performance Marketing Manager

Reporting to: Media/Activation Lead

Job Overview:

We are seeking a Performance Marketing Manager with a focus on platform activation in Social, Search, and Programmatic media. This role is crucial for the execution of aligned media strategies, optimizing campaigns, analyse data and ensuring that our media efforts align with specific objectives. The candidate needs strong technical knowledge of biddable media platforms with strong emphasis on client interaction and communication about tactical plan and performance. The candidate will work closely with internal teams of strategic planers, performance media buying and analytics teams.

Role Responsibilities:

• Work with planning team to develop media plans across Social, Search, and Programmatic platforms, ensuring alignment within the overall global, regional and local strategy.
• Monitor and optimize ongoing campaigns with buying team for maximum performance and efficiency.
• Monitor and report on campaign performance, providing insights and recommendations for future strategies.
• Collaborate with the analytics and media buying team to interpret data and adjust strategies accordingly.
• Manage budgets and timelines for media campaigns across various platforms.
• Translate complex media terminology and concepts into easy-to-understand language for clients.
• Build and maintain strong client relationships through regular communication and exceptional service.
• Stay updated on the latest trends and technologies in Social, Search, and Programmatic media.
• Implement A/B testing frameworks to refine strategies and tactics.
• Ensure compliance with all platform-specific guidelines and best practices.
• Work closely with internal teams to ensure cohesive and effective media planning and execution.

Qualifications:

• Strong background in digital planning and execution, particularly in Social, Search, and Programmatic.
• Minimum 5 years of relevant work experience on digital planning & performance marketing
• Excellent analytical skills with a focus on data-driven decision-making.
• Proficient in various data and analytics tools (GA4, MMP, CAPI, CRM Integration etc.)
• Hands on experience working on major ad platforms (Google, Meta, Tiktok, DV360), knowledge of non biddable digital platforms is plus.
• A test and learn mindset to drive innovation in work
• Ability to work independently and manage multiple projects simultaneously.
• Strong technical skills and attention to detail.
• Excellent problem-solving abilities and a proactive approach to challenges.
• Good interpersonal skills to build client and media partner’s relationship
• A team player who can work with multi functional teams

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

Get to Know our Team: 

Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. 

The Opportunity:

The Associate Director of Customer Support will lead a region of the Customer Service Delivery team supporting ~25% of our 18 language teams across Accommodation, Flights & Activities as they provide support to customers across voice, email, messaging/chat and back-office activities. This role is based in Kuala Lumpur, Malaysia and supports teams across multiple sites.

This role requires a high level of personal and professional skills associated with running global operations teams. First and foremost, this is a people leader role and enabling local teams to be successful is core to the role. In addition to being a great people leader and communicator, the ideal candidate will bring a vision, a sense of curiosity, a passion for travel, keen analytical skills, a tech-centric mindset, and a willingness to lead by example. 

This position is open to both local and foreign candidates and we will provide a relocation package for the right candidate.

In this Role, you'll get to: 

• Empower Your Team: Lead and inspire your team by committing to coaching, providing constructive feedback, and recognizing achievements. Facilitate brilliant outcomes to help your direct reports, their teams, and the entire organization succeed.
• Drive Continuous Improvement: Proactively identify opportunities for process enhancements and optimizations. Be willing to experiment, iterate, and learn along the way to drive operational efficiency and effectiveness.
• Partner with win/win mindset: Successfully partner with supporting functions and senior internal stakeholder in the wider Customer Experience Group (CEG) for overall team success. Align vision for servicing and ensure teams are collaborating towards shared goals with a customer/partner first mindset.
• Collaborate Across Boundaries: Work closely with global colleagues and internal teams to ensure seamless integration and alignment between operational processes and business objectives, delivering better outcomes together.
• Align with Strategic Vision: Communicate and connect your team to the company's vision and strategy, making these relevant and digestible for local teams to ensure alignment and understanding.
• Lead with Purpose: Guide your team in achieving key outcomes related to customer experience, process improvement, and data-driven decision-making, ensuring high performance and customer satisfaction.
• Cultivate a Positive Culture: Create and nurture a team culture that is highly engaged and effective. Encourage open communication, idea sharing, and challenging the status quo to foster innovation and growth.
• Embrace Risk and Learning: Be unafraid to ask for help, willing to fail-fast, and ready to take calculated risks when necessary to drive progress and innovation.
• Ensure a Supportive Environment: Maintain a safe, friendly working environment that encourages team members to speak up, share ideas, and challenge existing processes for continuous improvement.
• Uphold Compliance and Values: Ensure company compliance requirements and initiatives are upheld and supported 100%, while embracing and promoting the organization's mission and values.
• Embrace the Agoda Mission and Values

What you'll Need to Succeed:

• Significant leadership experience is essential
• Strong background in multi-channel Contact Center, Multiple sites and geographies experience preferred
• Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve center efficiency and staff performance
• Excellent listening skills, critical-thinker, and problem solver with attention to detail
• Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments
• Must be able to handle multiple projects and effectively manage different timelines
• Must be an assertive team player with high energy to work in fast-paced environment

Good to have

• Familiarity with Agile methodologies for managing multiple projects in a fast-paced environment.
• Proficiency in CRM tools and contact center software, WFM tolls and data visualization tools are a plus
• Experience with predictive analytics and AI-driven tools will be helpful
• Familiarity with Agile methodologies for managing multiple projects in a fast-paced environment.
• Fluency in additional languages (depending on the regions served) could be a plus
• Open for Malaysia based applicants only, no relocation support provided