We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

This role will be based remotely in Kuala Lumpur, Malaysia.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership 
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• A Bachelor’s degree or equivalent work experience 
• Must have fluency in Mandarin language both verbal and written

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

This role will be based remotely in Kuala Lumpur, Malaysia.

As an ideal candidate, you will have

• 8 to 11  years of related industry experience, ideally 5-7 years of experience in a customer facing role
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership 
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• A Bachelor’s degree or equivalent work experience 
• Must have fluency in Mandarin language both verbal and written

You may also have

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273408586

About the Role

The Associate Quote Desk Specialist is responsible for supporting Sales in the quoting process by creating and managing complex quotes, advising on complex quoting cases, accumulating and sharing expertise with internal teams and external teams on demand.​

What You’ll Do

• Perform quoting process for all complex use cases within the established process​
• Coordinate with teams involved in complex quoting cases: sales, renewals, deal desk, licensing, others​
• Ensure proactive engagement from Sales to have all the relevant details for proper quoting​
• Maintain up-to-date knowledge on current quoting policy, licensing and pricing, processes and products ​
• Act as a knowledge center for internal and external teams on quoting process and policies​
• Propose operations processes improvements that streamline quoting process and policy to improve internal collaboration and customer experience​
• Work with management to ensure operational processes & procedures are unified across regional teams to avoid confusion amongst the teams about role responsibilities and execution.
• Other duties as assigned.

What You’ll Bring

• Bachelor’s degree​ in business, finance, or related field
• Proven Experience in B2B Environment in coordination and administrative capacity​
• Fluent English (other languages are a plus (any experience in Sales/Renewals/Licensing and Order processing will be a plus)​
• Excellent communication skills, both written and verbal​
• Ability to understand the details, attention to detail, analytical skills​
• Good logical thinking skills​
• Ability to work with a large amount of information, in multitasking mode​
• Ability to work independently with limited direction in a fast-paced environment​
• Must be high energy, motivated self-starter​
• Ability to adapt to changes in roles and responsibilities​
• Organized, Responsible, Team Player.​
• Proficient in Microsoft Office, with aptitude to learn new software and systems

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3 

About the Role

The Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What You’ll Do

• Generates sales within assigned territory.
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed.
• Coordinates sales activities with partners and resellers to identify and close new business.
• Maximizes coverage within the defined region and penetrates organizations with Veeam products.
• Provides forecasting and account opportunity as needed.
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas.
• Teams up with regional field sales employees within the territory on planning and execution.
• Updates and maintains the Veeam CRM system (salesforce.com).
• Assists in training and mentoring junior staff and new hires towards a high performance and achievement
• Guides others in resolving complex issues in specialized area based on existing solutions or procedures
• Contributes to team meetings, keeping everyone up to date on new releases, industry news, and competition
• Coaches and develop other ISRs toward improved selling tactics, messaging, product positioning, winning against the competition
• Uses appropriate interpersonal styles and methods to inspire and guide individuals; gaining acceptance of ideas or plans

What You’ll Bring

• 5+ years business-to-business (B2B) sales experience of high-tech products/services is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3 

#LI-Hybrid

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with strong technical acumen are key in this role. As a Customer Success Specialist, you’ll operate in a pooled Success model to provide scaled coverage for customers without a Named Customer Success Engineer (CSE). You will respond to usage, churn, and expansion triggers from the customer health dashboard to drive adoption, outcomes, and growth for Veeam Data Cloud (VDC) and related offerings across the Veeam portfolio, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

What You’ll Do

• Monitor data risk and vulnerabilities using telemetry and recurring touchpoints; conduct platform health checks and report trends, applying the Veeam Data Resilience Maturity Model (DRMM) to track improvements.
• Plan and facilitate success sessions and QBRs; review business outcomes and align them to product adoption; highlight ROI achieved and potential gains with additional modules or seats.
• Manage churn risk by building proactive protection plans; advocate for customers; recommend alternative products or configurations for at-risk accounts; launch CSAT surveys; coordinate customer case studies.
• Identify and articulate expansion opportunities; review consumption trends; schedule expansion checkpoints with or without Account Executive (AE) coordination; convert signals into qualified opportunities.
• Connect adoption recommendations across VDC and adjacent offerings (Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, Kasten by Veeam) to maximize resilience, visibility, and orchestrated recovery outcomes.
• Capture feedback from exit interviews for churned customers (cloud reliability, latency, user experience); synthesize learnings to improve scaled journeys and program playbooks.
• Collaborate with Sales, Marketing, and CSEs to execute scaled campaigns and journeys that increase utilization, adoption, and customer health; ensure updates are reflected in Gainsight and reporting.
• Operate within a pooled coverage model focused on Velocity and Commercial–Inside segments for customers without a Named CSE.

What You’ll Bring

• 2–5 years in Customer Success operations or Program Management, ideally within data protection or cyber-resilience solutions.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; MBA preferred with prior experience at a technical company.
• Proficiency with digital CS platforms (e.g., Gainsight), marketing automation tools (e.g., Marketo), and scaled journey execution; familiarity with CRM (e.g., Salesforce) and BI/reporting is a plus.
• Working knowledge of Veeam offerings: Veeam Data Cloud and at least one of Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, or Kasten by Veeam.
• Strong analytical skills to interpret telemetry, health scores, and consumption data; ability to translate insights into clear success plans and actions.
• Experience facilitating QBRs, building ROI narratives, and creating customer-facing artifacts (e.g., case studies, best practices).
• Effective communication and stakeholder management skills; comfortable collaborating across Sales, Marketing, and Customer Success functions.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The Systems Engineer works closely with the Sales Team in breaking down technical barriers to sales.

Responsibilities include the ability to present Veeam messaging to varying numbers and levels of decision makers, including but not limited to CXO, chief architects and IT management. You will be responsible for the creation of content and delivery of demonstrations to support this Veeam messaging (in conjunction with Channel Partners). The role also may contain an important element of channel training to enable partners to be able to (independently) position and resell to their customers. The successful candidate will be a self-motivated, technically competent Veeam presales sales engineer with a track record of partnering with other groups within the sales and support organisation to close sales. The role will require strengths and a background in defining architectural strategies to guide customers toward the adoption of Veeam technologies.

The Systems Engineer is a primarily customer focused technical role that is responsible for working closely with the field sales and channel department to help inform, enthuse and apprise partners, resellers and end users of our product offerings. This field-based role is as much about being evangelical for Veeam as being a great technical resource.

The Systems Engineer acts in a consultative fashion and should be looked to as the expert in all of the products by sales, channel and other systems engineers. An influencer at all levels internally and externally with a highly autonomous approach and self-driven attitude.

What You’ll Do

• Perform live customer meeting presentations and demonstrations
• Implement and manage POC’s to technical closure
• Lead generation activities such as events, webinars, user groups etc.
• Understand and negotiating with customer/partner for the technical requirements
• Virtualisation community engagement is strongly encouraged
• Perform online demonstrations
• Working closely with the sales department to secure new partners and customers
• Working closely with the development department to provide customer feedback
• Providing pre-sales support as they evaluate Veeam software

What You’ll Bring

• Bachelor’s degree (or a combination of education and experience will be considered)
• Five or more years of solution sales experience
• Data Protection experience strongly desired
• Demonstrated experience with virtualisation technologies
• Experience working with monitoring tools such as System Center is a bonus
• Experience in data life cycle management with IT audit requirements
• Strong presentation skills
• Excellent verbal and written communication skills; must be able to present to groups
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
• Ability to adapt to changes in roles and responsibilities
• Ability to travel within the region as required

What You’ll Get  

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. You will partner with Customer Success Engineers (CSEs) and Account Executives (AEs) to drive customer outcomes across security-related products and use cases within the Veeam Data Platform (VDP). You’ll lead readiness checks, data modeling, and risk conversations with CISO/CIO stakeholders, while monitoring telemetry and maturity against the Veeam Data Resilience Maturity Model (DRMM) to optimize posture and identify expansion opportunities.  

What You’ll Do

• Engage customers on security-related products, architectures, and risk topics across the Veeam Data Platform (VDP).
• Run readiness checks and lead data modeling to validate solution design and accelerate decisions.
• Monitor attack surfaces and vulnerabilities (including DRMM scoring), track telemetry or recurring inspection signals, report trends, and capture potential health checks.
• Validate designs to de-risk adoption and accelerate time to value.
• Identify and articulate expansion opportunities; review consumption trends and schedule checkpoint reviews (with or without AE coordination).
• Engage CISO/CIO stakeholders for risk, status, and opportunity discussions; synthesize inputs from account health and CSE-led QBRs.
• Support AEs on security- and AI-driven expansion motions; influence roadmap priorities with CSE counterparts.
• Operate as a pooled resource covering Enterprise and Commercial-Named accounts (generally $100K+ ARR), typically at a 1 Security Success Engineer to 6–8 CSE coverage ratio.
• Note: Not the primary owner for Onboarding motions nor directly responsible for Renewals

What You’ll Bring

• 5+ years of experience in engineering architecture for cybersecurity-related products (e.g., Security Engineer/Architect, Cloud Solution Architect, MLOps/ML Engineer).
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; advanced degree is a plus.
• Relevant certifications (e.g., CompTIA Security+, CISSP, or equivalent).
• Expertise in data security and governance, including DSPM/DLP; familiarity with AI/ML architectures.
• Demonstrated ability to engage CISO/CIO stakeholders on risk, resilience, and modernization roadmaps.
• Hands-on experience with solution design, POCs, telemetry monitoring, and maturity modeling (DRMM familiarity is a plus).
• Strong communication, stakeholder management, and cross-functional collaboration skills.
• VMCE certification (can be completed after joining)

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

The Data Migration Developer will be responsible for planning, developing, and executing data migration activities from legacy systems to new target platforms. The role ensures data accuracy, completeness, and integrity throughout the migration lifecycle within a regulated enterprise environment.

Key Responsibilities

• Design and develop data migration scripts, programs, and workflows
• Extract, transform, and load (ETL) data from legacy systems to target platforms
• Perform data profiling, cleansing, validation, and reconciliation
• Collaborate with business users and data owners to understand data definitions and rules
• Identify data quality issues and propose remediation solutions
• Support migration testing cycles (dry runs, UAT, production migration)
• Document migration logic, mappings, and reconciliation reports
• Ensure compliance with data governance, security, and audit requirements

Required Skills & Experience

• Strong experience in data migration and ETL development in financial service/banking industry
• Excellent SQL skills and experience handling large datasets
• Experience with relational databases and/or data warehouses
• Proficiency in scripting or programming languages (Python, Java, etc.)
• Understanding of data validation, reconciliation, and audit controls
• Experience working with legacy systems and complex data models
• Strong analytical and problem‑solving skills

Nice to Have

• Experience with cloud data platforms or modern data lakes
• Financial services or insurance data migration experience
• Familiarity with data governance and regulatory compliance principles

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

The Integration Developer will be responsible for designing, developing, and maintaining system integrations across multiple enterprise platforms. The role focuses on enabling seamless data and process flows between internal systems and external partners while ensuring security, reliability, and scalability.

Key Responsibilities

• Design and develop system‑to‑system integrations using APIs, middleware, and messaging platforms
• Build and maintain REST/SOAP services and integration workflows
• Implement data transformation, validation, and orchestration logic
• Collaborate with application, data, and infrastructure teams
• Ensure integrations comply with security, regulatory, and data governance standards
• Monitor and troubleshoot integration issues and performance bottlenecks
• Support deployment and environment configurations across development and production
• Produce technical documentation and integration specifications

Required Skills & Experience

• Strong experience in Java or similar enterprise integration technologies
• Hands‑on experience with API design and development (REST, SOAP)
• Experience with integration platforms or middleware (e.g., ESB, API Gateway)
• Familiarity with messaging systems (Kafka, MQ, JMS)
• Experience with XML, JSON, XSD, data mapping and transformations
• Understanding of enterprise security standards (authentication, encryption)
• Experience working in Agile delivery environments
• Experience with projects in banking or financial service industry.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

The Frontend Developer will be responsible for designing and developing responsive, secure, and high‑performance user interfaces for enterprise applications. The role requires close collaboration with backend, integration, and UX teams to deliver scalable solutions aligned with Prudential’s digital standards and security requirements.

Key Responsibilities

• Develop and maintain frontend applications using React.js, Java‑based backend integration, and modern UI frameworks
• Translate UX/UI designs and business requirements into high‑quality, reusable code
• Integrate frontend applications with backend services and APIs
• Ensure cross‑browser compatibility, responsiveness, and accessibility compliance
• Optimize application performance, scalability, and security
• Participate in code reviews, testing, and CI/CD pipelines
• Collaborate with product owners, architects, and QA teams
• Adhere to enterprise development standards, security, and regulatory requirements

Required Skills & Experience

• Strong experience in React.js, JavaScript (ES6+), HTML5, CSS3
• Working knowledge of Java backend integration (RESTful APIs)
• Experience with state management libraries (Redux, Context API)
• Experience in responsive design and UI performance optimization
• Familiarity with enterprise authentication mechanisms (OAuth, SSO)
• Experience with Git, CI/CD pipelines, and Agile/Scrum delivery
• Strong debugging, problem‑solving, and communication skills
• Experience in banking/financial service industry 

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

We are seeking a hands-on Network Security Engineer to operate and continuously improve our network security stack—primarily enterprise firewalls (Palo Alto, Fortinet, Cisco), secure web gateways/proxies, and site-to-site/remote-access VPNs. The ideal candidate is an operator-engineer hybrid with deep knowledge across L2–L7 security controls, strong troubleshooting skills, and proven experience in high-availability, low-latency environments. Experience supporting MAS TRM or BNM RMiT audits is highly preferred.

Operations & Reliability:
Own day‑to‑day operation of Palo Alto, Fortinet, and Cisco firewalls, Proxies, and VPN appliances (IPSec/SSL).
Monitor and maintain HA clusters, dynamic routing (BGP/OSPF) on firewalls, and NAT/policy objects to ensure availability and performance SLAs.
Execute change management: rule modifications, NAT adjustments, SSL decryption policies, URL categories and app‑ID signatures.
Perform break/fix troubleshooting using methodical, packet‑level analysis (pcaps, flow records, session tables, global counters).
 

Security Engineering & Hardening:
Manage segmentation (zones, VRFs, tags), east‑west and north‑south controls, and zero-trust policy baselines.
Develop and maintain standardized security templates (objects, groups, security profiles, threat/vulnerability profiles, URL filtering, DLP where applicable).
Tune IPS/IDS, Anti‑Malware, URL filtering, WildFire/ATP, DNS Security, and sandboxing controls to reduce false positives while maintaining strong coverage.
Integrate firewalls with identity (AD/LDAP, IdP, SSO), SIEM/SOAR, PKI, and EDR/XDR telemetry to enrich detections and automate response.
 

Secure Remote Access & Edge
Maintain VPN architectures (IPSec, GlobalProtect/AnyConnect/FortiClient), posture checks, MFA, split vs. full tunnel policies.
Support branch/edge (SD‑WAN) security policy application and traffic steering to on‑prem or cloud security services.
Manage proxy/SWG policies (e.g., SSL decrypt, file controls, CASB integration) and ensure compliance for web access.
Experience in Zero Trust Network Access (ZTNA) is an advantage.
 

Governance, Risk & Compliance
Maintain policy standards, rule certification/recertification cycles, and least‑privilege reviews.
Ensure controls meet regulatory and industry frameworks (e.g., ISO 27001, NIST 800‑53/CSF, SOC 2, PCI DSS, MAS TRM if applicable).
Document and execute disaster recovery and BCP plans for network security platforms.
 

Incident Response & Continuous Improvement
Act as an escalation point for network‑security incidents; participate in RCA, and corrective actions.
Build dashboards and metrics (utilization, block/allow, threat trends, latency) and drive continuous tuning.
Contribute to runbooks, knowledge base articles, and automation (e.g., Ansible, Terraform, Panorama, FortiManager, Cisco FMC APIs).

Overview:
We are seeking an experienced Senior Project Manager to lead end-to-end delivery of multiple web and mobile application projects. This role involves close collaboration with business stakeholders, technical teams, and vendors to ensure timely, high-quality delivery aligned with enterprise architecture and business objectives.

Key Requirements:

• 7–10+ years of experience in end-to-end IT project delivery (web/mobile applications)
• Strong Agile project management experience (Scrum/Kanban); PMP or Scrum Master certification preferred
• Proven stakeholder management and communication skills across senior leadership
• Experience in budgeting, planning, and resource management
• Strong vendor and third-party management experience
• Expertise in risk, issue, and dependency management
• Good understanding of API, microservices, and modern architectures
• Exposure to web/mobile technologies (e.g., Java, Angular, VueJS)
• Familiarity with analytics/monitoring tools (e.g., Firebase, Google Analytics, Dynatrace)
• Knowledge of IT security and compliance standards (e.g., OWASP, CMMI)
• Hands-on with project management tools (JIRA, Confluence, MS Project)
• Experience managing cross-functional and matrix teams
• Multi-country project exposure is an added advantage
• Prior experience in Banking/Insurance domain is preferred

Key Responsibilities:

• Lead end-to-end delivery of multiple web and mobile projects across the full SDLC
• Drive project planning, execution, tracking, and successful delivery within scope, budget, and timeline
• Manage stakeholders, vendors, and cross-functional teams to ensure alignment and outcomes
• Oversee budgeting, forecasting, and resource allocation across workstreams
• Identify and mitigate risks, issues, and dependencies proactively
• Ensure alignment with enterprise architecture and digital transformation initiatives
• Provide regular updates and reporting to senior management
• Promote best practices in Agile delivery, governance, and compliance

Job Overview

We are looking for an experienced Infrastructure Services Engineer responsible for designing, operating, securing, and maintaining core shared infrastructure services such as DNS, DHCP, NTP, Active Directory, internal PKI/Certificate Authority, and SMTP.
This role ensures these critical services remain highly available, resilient, secure, compliant, and integrated across cloud, compute, network, storage, and security platforms.

Key Responsibilities

• Administer and maintain DNS, DHCP, NTP, internal CA/PKI, Active Directory, and SMTP systems.
• Monitor service availability, capacity, and performance, ensuring SLA compliance.
• Troubleshoot incidents, service requests, and escalations with strong problem-solving skills.
• Design and implement upgrades, patches, and enhancements for core services.
• Develop automation (PowerShell/Python) to improve efficiency and reduce errors.
• Integrate infrastructure services with cloud, hybrid environments, and security tools.
• Ensure alignment with security policies, hardening guidelines, audit requirements, and regulatory standards.
• Perform certificate lifecycle management and maintain secure configurations.
• Collaborate closely with Compute, Network, Storage, Backup, and Security teams on design and resilience improvements.
• Support infrastructure projects requiring core shared services.
• Prepare documentation including architecture diagrams, SOPs, and operational runbooks.
• Identify risks and contribute to best risk management practices.
• Stay updated on compliance trends, emerging threats, and new technologies.

Required Skills & Experience

• 6–8 years overall IT infrastructure experience (compute, storage, backup, network, cloud).
• 5+ years in resilience, high availability, failover design, and DR planning.
• 5+ years Microsoft Active Directory administration (GPO, domain controllers, auth hardening).
• 5+ years DNS & DHCP management (Microsoft DNS / Infoblox).
• 3–5 years PKI/Certificate Authority experience (cert lifecycle, CRLs, OCSP, TLS security).
• 2–3 years NTP configuration and time synchronization management.
• 3+ years SMTP/email relay infrastructure management.
• Strong knowledge of security, encryption, authentication, hardening, and compliance.
• Experience collaborating with cross-functional infrastructure teams.
• Scripting (PowerShell/Python) — advantageous/preferred.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality

We are looking for an experienced Cloud Infrastructure Project Manager to lead cloud transformation and infrastructure initiatives. The role involves managing IT infrastructure and application lifecycle projects, including cloud migration, automation, and enterprise platform implementations across multi-cloud environments.

The candidate will work closely with cloud architects, engineers, security teams, and business stakeholders to ensure successful delivery of cloud solutions and infrastructure modernization projects.

Key Responsibilities

• Manage end-to-end IT infrastructure and cloud migration projects.

• Oversee software/application development lifecycle and infrastructure deployment initiatives.

• Coordinate implementation of cloud solutions, enterprise platforms, and applications.

• Support cloud landing zone frameworks and governance standards.

• Promote automation using Infrastructure as Code (Terraform / CloudFormation).

• Ensure compliance and governance using AWS Control Tower and Oracle Cloud Guard.

• Work across private, public, and hybrid cloud environments.

• Use project management tools such as Microsoft Project, Jira, Confluence, and Kanban Boards to track delivery and collaboration.

• Ensure projects are delivered on time, within scope, and aligned with business objectives.

Requirements

• 8–10 years of experience in IT infrastructure or cloud project management.

• Experience managing cloud migration and enterprise platform implementation projects.

• Good understanding of Cloud Landing Zone architecture.

• Experience with Infrastructure as Code (Terraform / CloudFormation).

• Knowledge of AWS Control Tower and Oracle Cloud Guard.

• Familiarity with DevOps practices and multi-cloud environments.

About the Role

We are looking for a skilled Java Developer with strong experience in building scalable applications using modern frameworks and microservices architecture. You will be responsible for designing, developing, and maintaining high-performance backend systems.

Key Responsibilities

• Design, develop, and maintain applications using Java.

• Build RESTful APIs using Spring Boot.

• Develop and manage microservices-based architecture using Microservices Architecture.

• Collaborate with frontend developers, QA, and DevOps teams.

• Optimize application performance, scalability, and security.

• Write clean, maintainable, and well-documented code.

• Participate in code reviews, testing, and deployment processes.

• Troubleshoot and resolve production issues.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• 3–8 years of experience in Java development.

• Strong hands-on experience with Spring Boot.

• Solid understanding of Microservices Architecture.

• Experience with REST APIs, JSON, and API integration.

• Familiarity with relational databases (MySQL, PostgreSQL, Oracle).

• Experience with version control tools like Git.

• Good problem-solving and communication skills.

About the Role

We are looking for a skilled Java Developer to design, develop, and maintain scalable, high-performance applications. The ideal candidate will have strong backend development experience and a solid understanding of modern software development practices.

Key Responsibilities

• Design, develop, and maintain applications using Java.

• Build and maintain RESTful APIs and backend services.

• Collaborate with frontend, QA, and DevOps teams to deliver high-quality solutions.

• Write clean, maintainable, and efficient code.

• Perform debugging, troubleshooting, and performance tuning.

• Participate in code reviews, testing, and deployment.

• Ensure application scalability, security, and reliability.

• Maintain proper documentation.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• 3–8 years of experience in Java development.

• Strong understanding of core Java concepts (OOP, collections, multithreading).

• Experience with frameworks such as Spring or Spring Boot.

• Familiarity with REST APIs, JSON, and API integrations.

• Experience with relational databases (MySQL, PostgreSQL, Oracle).

• Knowledge of version control tools (Git).

• Strong problem-solving and communication skills.

Nice to Have

• Experience with microservices architecture.

• Exposure to cloud platforms (AWS, Azure, GCP).

• Knowledge of containerization tools (Docker, Kubernetes).

• Experience in Agile/Scrum environments.

About the Role

We are looking for a skilled .NET Developer to design, develop, and maintain scalable applications using Microsoft technologies. The ideal candidate will have strong experience in backend development and building high-performance systems.

Key Responsibilities

• Design, develop, and maintain applications using C# and the NET Framework / NET Core.

• Build RESTful APIs and backend services using ASP.NET / ASP.NET Core.

• Collaborate with frontend developers, QA, and DevOps teams.

• Write clean, scalable, and maintainable code.

• Perform debugging, troubleshooting, and performance optimization.

• Participate in code reviews, testing, and deployment processes.

• Ensure application security, scalability, and reliability.

• Maintain technical documentation.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• 3–8 years of experience in .NET development.

• Strong hands-on experience with C#.

• Experience with ASP.NET Core and Web APIs.

• Familiarity with relational databases (SQL Server, Oracle, MySQL).

• Experience with version control tools such as Git.

• Strong problem-solving and communication skills.

About the Role

We are seeking an experienced Oracle PL/SQL Developer to design, develop, and maintain database solutions that support critical business applications. The ideal candidate will have strong expertise in database programming, performance tuning, and data processing.

Key Responsibilities

• Develop, maintain, and optimize database code using PL/SQL.

• Design and manage database objects in Oracle Database.

• Write complex stored procedures, functions, triggers, and packages.

• Perform query optimization and performance tuning.

• Work closely with application developers and business stakeholders to understand data requirements.

• Support data migration, integration, and ETL processes.

• Troubleshoot and resolve database-related issues.

• Ensure data integrity, security, and compliance.

• Maintain proper technical documentation.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.

• 3–8 years of experience in Oracle PL/SQL development.

• Strong hands-on experience with PL/SQL and Oracle Database.

• Experience in writing complex queries and performance tuning.

• Familiarity with data modeling and database design concepts.

• Knowledge of ETL processes and tools is an advantage.

• Strong analytical and problem-solving skills.

Nice to Have

• Experience in banking, insurance, or financial systems.

• Exposure to reporting tools or BI platforms.

• Knowledge of Unix/Linux scripting.

• Experience with Agile methodologies.

We are seeking a SecOps (Security Operations) Engineer to support daily security operations, including monitoring security systems, responding to incidents, maintaining security tools, and ensuring compliance with security policies. The role involves working closely with IT, network, and application teams to maintain a secure enterprise environment.

Key Responsibilities

Security Monitoring & Incident Response

• Monitor security alerts and logs from SIEM, EDR, and other security platforms.

• Investigate and respond to security incidents based on defined procedures and playbooks.

• Perform root cause analysis and document findings for continuous improvement.

Security Tools & Infrastructure Maintenance

• Maintain and optimize security tools including IPS, endpoint protection, DLP, CASB, PAM, and NAC.

• Ensure logging and alerting systems are functioning correctly and tuned for accuracy.

• Assist in onboarding new systems into the security monitoring environment.

Policy Compliance & Reporting

• Ensure compliance with internal security policies and regulatory requirements.

• Generate security reports covering incident trends, operational metrics, and security posture.

• Support internal and external audits by providing required documentation.

Collaboration & Support

• Work closely with IT, network, and application teams to ensure secure operations.

• Provide security guidance during system upgrades, deployments, and BAU activities.

• Participate in security awareness and training initiatives.

Continuous Improvement

• Recommend improvements to security tools, processes, and controls.

• Stay updated on emerging threats, vulnerabilities, and cybersecurity best practices.

Requirements

Education

• Bachelor’s degree in Computer Science, Information Security, IT, or related field.

Experience

• 3–5 years of experience in IT security operations or cybersecurity roles.

• Hands-on experience with SIEM tools (Microsoft Sentinel, Splunk, QRadar).

• Experience with EDR platforms, firewalls, and intrusion prevention systems (IPS).

• Exposure to DLP, CASB, and vulnerability management tools.

• Experience in enterprise or hybrid IT environments preferred.

• Familiarity with security frameworks such as ISO 27001, NIST, or regulatory standards (e.g., Bank Negara Malaysia RMiT, PDPA).

Technical Skills

• Strong knowledge of network security, identity & access management, and endpoint protection.

• Experience in log analysis, incident response, and threat detection.

• Knowledge of Windows and Linux security hardening.

• Familiarity with cloud security (Azure, Microsoft 365 Defender).

• Basic scripting knowledge (PowerShell or Python) is an advantage.

Certifications (Preferred)

• CompTIA Security+

• Certified Ethical Hacker (CEH)

• Microsoft Certified: Security Operations Analyst Associate

• GIAC Security Essentials (GSEC)

Your Role as a Senior Web App Penetration Tester:

The Senior Web App Penetration Tester is responsible for internal penetration testing activities, supporting the application development team to resolve security vulnerabilities, resolving OWASP Top 10 vulnerabilities and working with cross-functional teams to implement secure SDLC best practices. 

A Day in the Life of a Senior Penetration Tester:

• Perform penetration testing activities on Web Applications, Cloud Environments and Mobile Applications using black-box testing tools, in-depth penetration test (using shell scripts and manual testing) techniques, DAST & SAST tools. The candidate should be familiar with black box, gray box and white box testing techniques along with red teaming skills
• Understand the application architectural components, business purpose of the application and code at high level. The resource will be responsible for assisting in architecting secure coding practices. ● Researching and learning about information security trends, new penetration testing techniques, and best practices, and share findings with the team
• Experience with manual and automated techniques for penetration testing (network equipment, servers, web applications, APIs, wireless, mobile, databases, and other information systems), as well as executing vulnerability assessments (injection, privilege escalation, fuzzing, buffer overflows, etc.)
• Demonstrates a consistent track record of testing web applications for common web application security vulnerabilities as defined by OWASP, including input validation vulnerabilities, broken access controls, session management vulnerabilities, cross-site scripting issues, SQL injection and web server configuration issues
• Programming – Python, Perl, Java, Shell Scripting (beneficial)
• Tools – Proxies, Port Scanners, Vulnerability Scanners, Exploit Frameworks (ex: Burp, Nessus, Nmap, Metasploit) 
• Providing feedback and guidance to the development teams on best practices to resolve security vulnerabilities and provide input on mitigation strategies.

What You’ll Need:

• 12+ years of experience in Application Penetration Testing & Security Engineering responsibilities
• 4-years College Degree ● OSCP, OSWE, GPEN or GXPN certified or ability to secure certification within six months of hire.
• Proficiency with Application Security best practices
• Experience working with any markup languages and shell scripts 
• Perform Penetration Testing and Red Team techniques to discover and exploit vulnerabilities.
• Perform automated and manual hands-on penetration security testing, identifying security risks within applications, security controls, and infrastructure.
• Proven knowledge of OWASP Top 10 & SANS Top 20
• Ability to demonstrate deconstructing the Cyber Kill Chain
• Proven capabilities investigating IDS/IPS to identify malicious traffic 
• Experienced with using Syslog events and other security tools to build an end-to-end analysis of events and threats.
• Log correlation to determine security events and manage alerts
• Proven knowledge of application security methodologies, policies, standards and best practices
• Ability to explain and articulate technical concepts using both technical and non-technical language
• Strong oral and written communication skills 
• Plan, execute, and report on all testing activities and outcomes

The Perks of Working for Appspace:

For all our KL based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, mental health resources, a 14 week maternity leave program and transport/parking allowance.

Additional perks include:

• 20 Days PTO
• Flexible work schedules
• Remote work opportunities
• Paid company holidays
• Appspace Quiet Fridays (No non-essential internal meetings scheduled)
• A casual dress work environment 

#LI-CS1

Responsibilities:

• High level of outbound calling to generate new demand for the channel and sales organization to pursue
• Engage with potential clients through various communication channels
• Identify customer needs and present tailored solutions
• Reach out to and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization
• Collaborate with team members to achieve individual and team sales targets
• Track and manage account info, prospecting, qualification, and nurture activities, in the company’s Customer Relationship Management system  (Salesforce)
• Meet identified monthly KPIs (example: # leads converted to sales qualified opportunity, number of leads generated, number of meetings set up by sellers)
• Provide outstanding customer service, addressing inquiries and concerns effectively
• Stay informed about industry trends, competitor products, and market developments

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field preferred
• Strong communication and interpersonal skills
• Ability to thrive in a fast-paced, goal-oriented environment
• Ability to multi-task, prioritize, and manage time effectively
• Previous sales or customer service experience is a plus but not mandatory
• Proven ability to work independently and collaboratively
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
• A passion for and a willingness to learn about our products and services 

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

The Role Capco is seeking a Data Architect to lead and deliver complex data architecture initiatives across our financial services clients. In this senior consulting role, you’ll guide clients through their data transformation journeys—defining strategy, designing architecture, and building scalable, cloud-based platforms. You’ll also contribute to shaping Capco’s modern data architecture offerings.

Responsibilities

• Lead agile consulting projects focused on modern data architecture, cloud transformation, and data management
• Define and implement scalable enterprise data strategies across programmes and business units
• Design and deliver data platforms using hybrid or cloud-native technologies on AWS, Azure, or GCP
• Drive integration of data governance, cataloguing, privacy, and metadata capabilities in line with enterprise standards
• Participate in data architecture and data governance forums
• Act as a data subject matter expert to clients, presenting technical concepts in a business context

What We’re Looking For

• Proven experience in data architecture, cloud data engineering, and enterprise platform design
• Deep knowledge of modelling practices including contextual, logical, and physical data modelling
• Hands-on experience with cloud-based data ecosystems (AWS, Azure, GCP) and modern data stacks
• Understanding of cloud data migration, data governance and data management principles, and security frameworks
• Strong communication skills to engage stakeholders across technical and non-technical teams

Bonus Points For

• Data or cloud architecture certifications (e.g., AWS, Azure, GCP, Databricks)
• Experience in data lake design and large-scale data migrations
• Familiarity with graph computing and semantic data modelling
• Background in Financial Services with stakeholder management in complex environments
• Ability to lead teams and contribute to the development of Capco’s data architecture propositions

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

As an Enterprise Data Modeler, you'll work with clients on designing and developing their enterprise data models. You'll collaborate with both subject matter experts and senior stakeholders across the organisation, breaking down complex challenges and developing innovative data modelling solutions.

Responsibilities

• Lead the design and development of conceptual, logical, and application data models in line with the organization’s enterprise data strategy.
• Collaborate with business teams to enhance understanding, interpretation, design, and implementation.
• Continuously improve the data modelling estate, ensuring adherence to risk management, control measures, security protocols, and regulatory compliance standards.
• Seek opportunities to simplify, automate, rationalize, and improve the efficiency of domain and enterprise modelling solutions.
• Participate in data modelling and data architecture governance forums.
• Serve as a subject matter expert in data modelling.

Requirements

• Demonstrated expertise in designing data models (conceptual, logical, and application/messaging) with appropriate phasing, transitions, and migrations.
• Strong understanding of managing data as a product across various enterprise domains and technology landscapes.
• Solid knowledge of business, data, application, and technology architectural domains.
• Excellent communication skills with the ability to influence and present data models and concepts to both technical and business stakeholders.
• Proven ability to work effectively in a matrixed environment, collaborating with data modellers from other domains to create shared and reusable data assets.
• Proficiency with data modelling tools such as Visual Paradigm, ERwin, PowerDesigner, ER Studio, etc.

Bonus Points For

• Proven experience in a large, global banking setting is highly valued.
• Familiarity with data standards, governance, strategy, and lineage is a plus.
• Exposure to cloud platforms (GCP, AWS, Azure) and big data solutions is advantageous.
• Knowledge of issue and data quality management, prioritization, business case development, remediation planning, and solution delivery.
• Experience with data governance initiatives like lineage, masking, retention policies, and data quality.
• Strong analytical and problem-solving skills, with the ability to work independently and take ownership of key deliverables.
• Open-minded approach to problem-solving, ensuring pragmatic and effective designs.
• Familiarity with ETL architectures and tools, including data virtualization and API integration, is desirable.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

A work culture focused on innovation and building lasting value for our clients and employees

Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

A diverse, inclusive, meritocratic culture

Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

Who we are

S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.

We’ve been able to do this because of our outstanding people. We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success.

But we also know that work isn’t everything. It’s about the lives and careers it helps us build. We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.

We’re excited you’re thinking about joining us.

Working in cyber at S-RM

Our Cyber Security team is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Managed Services, Risk & Resilience, and Incident Response practices are in more demand than ever.

We’re building a team to meet this challenge. We’re quick to respond, innovate, and improve. We don’t get too hung up on hierarchy or bureaucracy. If your ideas are good enough, we’ll empower you to implement them. If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back.

We also don’t believe there’s a typical cyber security professional. We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more. You’ll always find a range of perspectives and expertise to help you learn and grow.

If that sounds like your kind of team, we’d like to hear from you.

The role

Our Offensive Security Consultants support our delivery consultants running our offensive security services. They help to interpret client challenges, innovate solutions, and deliver findings. Our aim is to become trusted advisors to our clients.

You will work across the full spectrum of our pen testing services, whether point in time or continuous, as well as participate in larger engagements such as red teams. You will help our clients to build cyber resilience, enhance their understanding of the threat landscape and become better prepared to face dynamic and evolving security risks.

1.1 MAIN DUTIES AND RESPONSIBILITIES

Client Engagement and Account Management

• Engage with clients to understand their cyber security challenges

• Translate client challenges into solutions that fit S-RM’s Offensive Security service offering and value proposition

• Develop an understanding of delivery timelines, project resourcing requirements and pricing

• Understand S-RM’s proposal process and lead on proposal writing and presentations in some cases

• Contribute to the expansion of client accounts and winning of new business

• Gain an understanding of S-RM’s target sectors and industries

Offensive Security 

• Penetration testing

  • Vulnerability assessments and monitoring

  • External infrastructure

  • External Attack Surface Management

  • Web application

  • API pentesting

  • Phishing and spear phishing

  • Internal pentesting

  • Mobile application pentesting (Android and iOS)

  • OT Pentesting

  • IOT Pentesting

  • Cloud Pentesting

  • Open-Source Intelligence (OSINT) gathering

• Configuration Reviews

  • Cloud configuration review

  • Application configuration review

  • Hardware build review

  • Firewall review

• Delivery & Client communications

  • Deliver findings in a range of formats, including written reports, presentations, and verbal briefings

• Threat Intelligence

  • Keep abreast of threat intelligence developments, threat actor activity and security industry developments in mitigations and tooling

  • Develop and deliver client threat profiles, threat assessments and dark web analysis

Project Management

• Support vCISO engagements, accessing the full range of S-RM’s resources and expertise

• Collaborate with incident response, ethical hacking, and digital forensics teams to integrate our services and support to clients

• Support the delivery of retainer relationships

• Support the delivery of the Attack Surface Management (ASM) service

Internal Initiatives and Strategy

• Support internal initiatives on product development, process management, tech enablement, efficiency and exploring different ways to support clients

• Contribute to the adaption of security frameworks to create innovative products

• Challenge received wisdom and existing products and services. Suggest alternative approaches where appropriate

  • Develop documentation and evolve the testing methodologies where applicable

Professional Development and Domain Knowledge

• Commit to continuous professional development and personal knowledge improvement across the full range of cyber security competencies, in line with personal utilisation targets (see Objectives)

• Complete up to one formal training course over the financial year. This is beyond internal training sessions

• Share knowledge with the wider team in line with company values, including contributing to internal training initiatives and programmes

Our benefits

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including:

• 20 days paid holiday each year: in addition to public holidays, as well as 1 additional day of leave for every year you work at S-RM up to a maximum of 5 days.
• Flexible working: work a minimum of two days a week in the office and the remainder remotely, choose your hours between 7am and 7pm.
• Pension scheme: S-RM contributes to Employees Provident Fund (EPF) in accordance with legislative requirements.
• Life Insurance: help someone you love should something happen to you. (Further details coming soon.)
• Company-paid private medical and dental insurance. (Further details coming soon.)
• Company-paid maternity, paternity and fertility treatment leave.
• Employee Assistance Programme: free access to specialist support services, including counselling, as well as an online portal of useful articles, tips and tools. Available 24/7, 365 days a year.
  
  The role will be based in our office in Kuala Lumpur. However, we have flexible working arrangements available.

SENIOR CYBERSECURITY ANALYST (SOC)  APAC Region (Remote / Hybrid) 

WHO WE ARE 

S-RM is a global intelligence and cyber security consultancy.   Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.    

We’ve been able to do this because of our outstanding people.   We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success.    

But we also know that work isn’t everything. It’s about the lives and careers it helps us build.   We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day. 

We’re excited you’re thinking about joining us. 

WORKING IN CYBER AT S-RM 

Our Cyber Security team is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Managed Services,  Risk & Resilience, and Incident Response practices are in more demand than ever.  

We’re building a team to meet this challenge.   We’re quick to respond, innovate, and improve. We don’t get too hung up on hierarchy or bureaucracy.   If your ideas are good enough, we’ll empower you to implement them. If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back. 

We also don’t believe there’s a typical cyber security professional.   We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more.  You’ll always find a range of perspectives and expertise to help you learn and grow.  

If that sounds like your kind of team, we’d like to hear from you. 

THE ROLE 

Our Security Operations Centre is a critical part of our Cybersecurity division’s success.  

As a Senior Analyst (SOC), you will add your cybersecurity expertise in a vital delivery role to our managed detection and response services.    

In this role, you will leverage the infrastructure and tools that power our Security Operations Centre (SOC) to deliver desired security outcomes for our managed services clients, with a particular focus on those in the APAC region.   The ideal candidate will be highly proficient in using security platforms such as SIEM, SOAR, EDR, and other advanced security technologies. You will have experience leading other analysts or sub-teams in a SOC environment and be comfortable acting as a point of escalation. As a senior analyst, you will be responsible for high-level incident management, process improvement, and mentoring junior analysts. This hybrid role involves both remote work and some in-office presence for collaboration, teamwork and development projects. In APAC we have office premises in Hong Kong, Singapore and Malaysia. 

Delivery 

• Cyber-Security Operations: Contribute to day-to-day SOC team-related activities, ensuring efficient monitoring, detection, and response to security threats across our clients’ estates.  

• Monitor Security Events: Continuously monitor and analyse security alerts from EDR, SIEM and other security tools to detect suspicious activities or potential threats. 

• Incident Response: Conduct investigations and respond to security incidents, executing containment, mitigation, and remediation steps as necessary. 

• Threat Detection: Use expertise to tune detection rules, automate workflows, and improve incident detection accuracy. 

• Log Analysis: Perform in-depth log analysis from firewalls, endpoint protection platforms, and other solutions to investigate complex incidents. 

• Incident Reporting and Documentation: Ensure all incidents are thoroughly documented, including timelines, analysis, mitigation steps, and lessons learned, and deliver regular reports to stakeholders. 

• Global Delivery Role: Act as second line escalation and support to the on-shift SOC Analysts in our 24x7 SOC team. 

• APAC Regional Client Focus: Support onboarding and service request activity for our regional MDR clients.    

• Threat Hunting: Proactively search for indicators of compromise (IoCs) and advanced threats within the environment, utilising both automated tools and manual analysis. 

• Threat Intelligence: Stay up to date on the latest cybersecurity threats, vulnerabilities, and attack techniques, and integrate threat intelligence into detection and response efforts. 

• Team Development: Provide guidance and mentorship to junior SOC analysts, fostering skill development and ensuring adherence to security best practices. 

Growth of the service 

• Continuous Improvement: Collaborate with the SOC team to develop and implement SOC strategies, improve processes, and introduce new technologies to strengthen our clients’ security posture. 

• Collaboration: Collaborate with SOC analysts, security engineers, and IT teams to ensure seamless operation of security tools and alignment with broader cybersecurity practices. 

• Security Enhancements: Identify areas for improvement in security monitoring and response capabilities, proposing and assist with implementing new solutions where appropriate. 

• New Clients: Our MDR service is growing quickly, you will be assisting with onboarding and configuring SOC services and technology for new customers. 

• Collaborating with Global Teams: Work closely with other cyber security service lines to ensure seamless integration of SOC operations with our broader cybersecurity initiatives and business units, especially Incident Response. 

• Contributing to Internal Technical Development Initiatives: When the schedule allows, you will have opportunities to participate in and contribute to internal technical development initiatives, enhancing our tools, processes, and overall incident response capabilities. 

WHAT WE’RE LOOKING FOR 

Candidates with the following qualifications and experience are likely to succeed in our Managed Services practice at S-RM.    

That said, if you don’t think you meet all the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas and have some interest, capabilities and willingness to learn in others. 

We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives. 

We’re looking for: 

• Qualifications: A Bachelors or Masters degree in a relevant subject, for example cybersecurity, computer science; relevant industry certifications are advantageous, including any of the following or evidence of working towards attaining these: Blue Team, CISSP, Security+. 

• Experience: 3+ years of experience in a SOC or cybersecurity operations role, with demonstrated team leadership / supervisory experience. 

• Technical Expertise: Strong understanding of EDR and Secops toolsets - with experience configuring and leveraging these tools for incident detection and response. 

• Leadership:   Experienced in mentoring junior SOC analysts, with good communication and team-building skills. 

• Customer Minded: We put our clients at the heart of everything we do, going the extra mile for them will be second nature to you. You should be comfortable in client facing situations and able to discuss cybersecurity issues in customer-friendly language. 

• Approach: An investigative mindset.   You should be comfortable solving problems with limited information and guidance and be curious to learn. 

• Reliability:  Our customers depend on us to manage their security and provide cyber-resilience; you must be dependable. 

• Personal Interest: Some demonstrable knowledge of cyber threat actors, and their tactics, techniques, and interest in cybersecurity matters, security monitoring and threat detection techniques..  
• Communication: Clear and concise communication skills, with the ability to work effectively across teams; you should be able to communicate your technical findings for a non-technical audience in a professional setting.   Able to vet and quality assure incident reports and summaries. 

The successful candidate must have permission to work in at least one of these locations: Hong Kong, Singapore or Malaysia by the start of their employment. 

To apply for this role, please submit an up-to-date CV through this link: Job Application for Senior Cybersecurity Analyst (SOC) at S-RM