About the Role

We’re seeking a technically fluent Customer Engineer to join our Engineering organization and serve as a critical link between Engineering and Go-to-Market (GTM) teams, including Sales Engineering, Professional Services, and Enablement.

This role is embedded within the Development organization, and focuses on helping the GTM teams understand, configure, and support deployments of our Data Security Posture Management (DSPM) platform. While the role is not directly customer-facing, it requires a deep understanding of the product and underlying technologies to ensure field teams are well-supported during pre-sales and post-sales phases.

This is an excellent opportunity for someone with a strong technical foundation who wants to stay close to the technology, without being in a traditional coding role.

What You’ll Do

• Act as a technical liaison between the Engineering team and GTM teams (Sales Engineering, Professional Services, etc.), enabling them with the product knowledge, tooling, setup and deployment support they need.
• Work closely with Engineering to understand new features, deployment requirements, and system behaviors, and translate them into actionable documentation, enablement content, demo environments and tooling for internal teams.
• Assist in internal setup and deployment of DSPM components (Kubernetes-based microservices, data connectors, APIs), and help validate internal staging/demo environments.
• Help develop internal technical resources such as playbooks, integration guides, architecture diagrams, and field enablement materials.
• Support the Go-to-Market team with API usage, scripting (e.g., Python), and basic troubleshooting, particularly during proof-of-concept or pilot phases.
• Read, interpret, and sometimes modify basic code or configuration files to help debug issues or support integration efforts.
• Validate deployment workflows across cloud platforms (e.g., AWS, GCP, Azure) and ensure alignment with field practices.

What You’ll Bring

• 3+ years of experience in a technical role within an engineering or product-focused organization (e.g., dev support, sales enablement, QA, technical consulting).
• Strong understanding of modern cloud-native stacks, including:
  - Kubernetes and containerized services
  - Cloud infrastructure (AWS/GCP/Azure)
  - Data infrastructure (e.g., SQL, data lakes, data warehouses)
  
  
• Comfort with basic scripting in languages like Python or shell scripting for automating setup, working with APIs, or testing integrations.
• Ability to read and understand application code (e.g., Python, YAML, or JSON configurations) to support basic troubleshooting and deployment workflows.
• Strong communication skills and ability to synthesize technical concepts for internal enablement and cross-functional understanding.

Bonus Skills

• Familiarity with DSPM, CSPM, or adjacent data security and privacy tools
• Prior experience in Sales Engineering enablement, solution delivery, or product support roles.
• Experience with or exposure to DevOps tools such as Helm, Terraform, Docker, and CI/CD pipelines.
  Exposure to compliance or risk management concepts (e.g., SOC 2, GDPR).
• Experience working in fast-paced, high-growth environments or with distributed technical teams.

What You’ll Get 

• Competitive compensation package

• Comprehensive health and wellness benefits

• Professional development opportunities

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the team

At Careem, the mission of the NextGen Programme is to develop our next generation of engineers through a structured learning journey in Clean Code, SOLID design principles, and scalable system architecture. This programme spans all areas of engineering at Careem, including Backend, Frontend, Web, Mobile, Data Analysis, MLOps, Infrastructure, Cyber Security, and QA. The goal is to build a strong foundation of engineering excellence from day one.

We are looking for a Senior Software Engineering Manager to lead a team of talented engineers and graduates who are embarking on their journey in software engineering. You’ll play a critical role in shaping the learning and technical growth of the team, mentoring them through real-world projects and helping them become world-class engineers.

You will be responsible for leading and scaling highly distributed systems, mentoring engineers in best practices, and continuously improving engineering processes. The systems you oversee will be core to Careem’s operations — powering everything from user interactions to payment processing.

What you'll do:

• Lead a team of engineers within the NextGen Programme, focusing on high-quality service delivery and strong engineering foundations.
• Drive the design, development, and deployment of scalable distributed systems in a microservices-based architecture.
• Guide and mentor engineers in applying Clean Code, SOLID principles, and test-driven development.
• Collaborate with cross-functional teams to solve technical challenges and improve engineering efficiency.
• Partner with other leaders to shape the technical roadmap and evolve the programme structure.
• Foster a strong team culture of learning, accountability, and engineering excellence.
• Maintain a high level of engagement and support across the team through regular feedback and coaching.

What you'll need

• 10+ years of experience in software development, min 3 years in a management/senior engineering team lead role.
• You have strong software engineering skills with strong competencies in data structures, algorithms, software design and OOP.
• Working knowledge of at least one of these Java, Go, Python, .NET.
• Deep understanding of how to build scalable distributed systems.
• Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience.
• You’re a leader who is passionate about growing talent.
• Demonstrate ability to run and improve technical development processes.
• Passion for developing people and building strong, collaborative teams.
• Demonstrated ability to run and improve technical development processes.

About the team

At Careem, the mission for the NextGen Programme is to help grow our engineers by learning how to write Clean Code, use SOLID principle techniques, and design reliable systems. The ultimate goal is to train new engineers to build excellent foundations with high standards. Our Programme covers vast areas in engineering:  Backend, Frontend, Web, Mobile, Data Analysis, MLOps, Infrastructure, Cyber Security and QA.

We are looking for software engineers to join our team of talented engineers that share a common interest in distributed backend systems, their scalability, and continued development. You will work alongside a top talent for an accelerated learning path. You will have access to some of the most exciting projects and advanced tech for accelerated learning and exposure.

You will be responsible for maintaining some of our services that power the Careem. Engine, scaling highly distributed systems, and continuously documenting and improving our engineering practices. These large-scale, distributed systems handle everything from user requests to payment processing.

What you'll do:

Our tech stack is Java 8 and Spring Boot, Micro-Service Architecture, SQL and no-SQL DBs and AWS infrastructure. Key responsibilities include:

• Development of our distributed backend system to meet the challenging functional, scalability, and reliability requirements for our fast-growing business.
• Maintain features and systems, with an emphasis on code quality, maintainability, readability, and testing.
• Facilitate collaboration with other engineers, product owners, and designers to solve interesting and challenging problems across our platform.
• Be a valued member of an autonomous, cross-functional agile team.
• You care about quality and you know what it means to ship high-quality code.

What you'll need:

• 2-4 Years of Experience required.
• The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.

Must have:

• Bachelor's Degree in Computer Science or other related technical fields.
• Understanding of Object-oriented design, data structures, and algorithms.
• Ability to solve complex problems.
• Must be able to write clean and maintainable code (must love coding!).
• Ability to effectively articulate technical challenges and solutions; deal with loosely defined problems and fast-changing requirements & think abstractly.
• Passionate about learning new technologies and working on a product of massive scale and impact.
• Able to communicate effectively.
• Attention to detail.

Nice to have:

• Knowledge of AWS
• Knowledge of clean code principles
• Deep understanding of design patterns
• Demonstrated ability of test-driven development