Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. 

We’re searching for a talented individual to join our International Marketing team, focusing on acquisition growth for French-speaking markets. You’re a natural problem-solver with a passion for learning and understanding Search Engine Optimization (SEO), as well as other paid/unpaid digital marketing channels . You are capable of identifying issues and creating solutions. You have a data-driven mindset with the ability to manipulate complex sets of information and draw conclusions. You love executing digital marketing campaigns and seeing your website rise in the SERPs. You’re familiar with Web Analytics tools and Excel along with digital marketing tools like Ahrefs, SEMrush, Google Ads and Screaming Frog. You are experienced in optimizations for AIO and LLM citations. You have an intellectual curiosity that drives your need to learn and stay up-to-date on industry changes in order to take on new challenges and drive acquisition growth. 


Are you a natural leader and a team player? Do you have a passion for digital marketing and SEO? Are you drawn to cross-functional work that is different every day? If this is you, let’s talk!

Responsibilities:

• Work with the Marketing team to develop and execute digital marketing campaigns in French.
• Conduct keyword research in French and understand the local SERP landscape.
• Identify new SEO optimization opportunities and content insights that are locally relevant.
• Scope link building opportunities and perform outreach efforts with a focus on French websites.
• Review French translations to ensure our standards of localization are being met.
• Help scale PPC campaign expansion and localization, providing local insights, building keyword lists and optimizing ad copies.
• Perform local market research and competitor analysis to identify new acquisition growth opportunities.
• Monitor market specific performance metrics and support with regional reporting for France and other regions. 


Requirements:

• Native fluency in French.
• Bachelor's degree with strong academic performance.
• A growth mindset: willingness and ability to learn about digital marketing.
• Analytical skills to be able to work with large amounts of data and translate into actionable strategies.
• Strong interpersonal skills and the ability to build/maintain relationships at every level.
• Exceptional organizational skills and the ability to prioritize multiple tasks with excellent attention to detail.
• Ability to problem solve and take initiative with minimal guidance.
• Ability to provide, receive, and incorporate constructive feedback.
• A+ team player!

Preferred Qualifications:

• Degree in Marketing.
• Experience copywriting in French.
• One of other languages (Russian, Korean, Polish, or Swedish) as a plus.
• HTML, CSS, and experience working with a content management system.
• Experience with SEO tools (Ahrefs, Moz, Hunter.io, Search Console).
• Experience with digital advertising, A/B testing and email marketing.
• Experience creating, manipulating and extracting insights from Tableau dashboards.
• Experience analyzing large data sets.
• Mastery of spreadsheets and analysis functionality.
• A deep understanding of AI search is a plus.
• Experience running successful link-building campaigns through email outreach, vendor management, relationship building.

#LI-KC1

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. 

We’re searching for a talented individual to join our International Marketing team, focusing on acquisition growth for French-speaking markets. You’re a natural problem-solver with a passion for learning and understanding Search Engine Optimization (SEO), as well as other paid/unpaid digital marketing channels . You are capable of identifying issues and creating solutions. You have a data-driven mindset with the ability to manipulate complex sets of information and draw conclusions. You love executing digital marketing campaigns and seeing your website rise in the SERPs. You’re familiar with Web Analytics tools and Excel along with digital marketing tools like Ahrefs, SEMrush, Google Ads and Screaming Frog. You are experienced in optimizations for AIO and LLM citations. You have an intellectual curiosity that drives your need to learn and stay up-to-date on industry changes in order to take on new challenges and drive acquisition growth. 


Are you a natural leader and a team player? Do you have a passion for digital marketing and SEO? Are you drawn to cross-functional work that is different every day? If this is you, let’s talk!

Responsibilities:

• Work with the Marketing team to develop and execute digital marketing campaigns in French.
• Conduct keyword research in French and understand the local SERP landscape.
• Identify new SEO optimization opportunities and content insights that are locally relevant.
• Scope link building opportunities and perform outreach efforts with a focus on French websites.
• Review French translations to ensure our standards of localization are being met.
• Help scale PPC campaign expansion and localization, providing local insights, building keyword lists and optimizing ad copies.
• Perform local market research and competitor analysis to identify new acquisition growth opportunities.
• Monitor market specific performance metrics and support with regional reporting for France and other regions. 


Requirements:

• Native fluency in French.
• Bachelor's degree with strong academic performance.
• A growth mindset: willingness and ability to learn about digital marketing.
• Analytical skills to be able to work with large amounts of data and translate into actionable strategies.
• Strong interpersonal skills and the ability to build/maintain relationships at every level.
• Exceptional organizational skills and the ability to prioritize multiple tasks with excellent attention to detail.
• Ability to problem solve and take initiative with minimal guidance.
• Ability to provide, receive, and incorporate constructive feedback.
• A+ team player!

Preferred Qualifications:

• Degree in Marketing.
• Experience copywriting in French.
• One of other languages (Russian, Korean, Polish, or Swedish) as a plus.
• HTML, CSS, and experience working with a content management system.
• Experience with SEO tools (Ahrefs, Moz, Hunter.io, Search Console).
• Experience with digital advertising, A/B testing and email marketing.
• Experience creating, manipulating and extracting insights from Tableau dashboards.
• Experience analyzing large data sets.
• Mastery of spreadsheets and analysis functionality.
• A deep understanding of AI search is a plus.
• Experience running successful link-building campaigns through email outreach, vendor management, relationship building.

#LI-KC1

JOB SUMMARY 

The Operations Specialist is responsible for creating, reviewing, and optimizing listings that drive recovery and sales on our platform. This role combines accuracy, speed, and strategic judgment to ensure inventory is allocated, priced, and presented in a way that meets both client objectives and company standards. Operations Specialists collaborate with Account Managers and cross-functional partners to design tailored listing strategies, improve processes, and resolve workflow issues, all while maintaining established SLAs. As subject matter experts, they leverage tools, automation, and data insights to enhance efficiency, reduce errors, and minimize transaction disputes. This is a productivity-based role that requires independent decision-making, attention to detail, and the ability to balance competing priorities under pressure, while fostering strong client and internal relationships.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES 

• Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency.
• Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives.
• Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs.
• Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity.
• Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability.
• Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions
• Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency.
• Tracks and reports listing metrics to drive accountability and continuous improvement.
• Supports onboarding of new sellers and locations, ensuring standardized and scalable processes.
• Leads ongoing and ad hoc projects in support of clients and internal stakeholders.
• Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes.
• Monitors account and category performance to recommend competitive pricing strategies for future inventory.
• Ensures inventory is properly allocated across sales methods to align with departmental and client objectives.
• Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets.

MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES 

• High School Diploma or GED
• Thorough attention to detail
• Excellent written and verbal English communication skills
• Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups)
• Experience working in a fast-paced and multi-deadline-driven environment
• Efficient and analytical with the ability to self-manage while contributing to a positive work environment
• Must be a team player who naturally collaborates with others (at all levels) and doesn’t hesitate to engage other teams to achieve the best results
• Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings

PREFERRED QUALIFICATIONS 

• Previous experience related to online eCommerce, Marketplace or B2B platform sales such as Amazon, eBay, Shopify, and Woocommerce
• Knowledge of Python, MySQL, Ruby, or other popular programming languages is a plus
• Prior work experience in HTML and Magento
• Bachelor’s degree or an equivalent combination of education or experience

The pay rate for this role will range between $21 to $25, per hour. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.