At AKQA (part of WPP), we imaginatively apply art and science to create transformative experiences, accelerate growth and future-proof organisations. AKQA Performance designs every touchpoint along the customer journey with unmatched native ability to define, find, connect, and inspire audiences across all brand interactions.

At AKQA, our Data Analysts have an innate passion for crafting clear and compelling responses to briefs through paid media insight and expertise.

At AKQA you'll work in a meritocratic culture, surrounded by some of the brightest minds in their fields. You'll have the opportunity to learn and grow within a creative and technically-advanced team and have access to ongoing personal and professional development.

ROLE REQUIREMENTS

• Maintain accurate and timely output and delivery.
• Help to strengthen the profile of the Data & Analytics team and drive team progression.
• Assess client commercial realities to deliver the most relevant and effective data solutions.
• Ability to analyse data, create reports, provide insights and recommendations.
• Proactively seek out testing and tactical opportunities to recommend to clients.
• Deliver remarkable client service to become a go-to specialist in analytics and agency partner.
• Contribute to product innovation in the performance and data space.
• Deliver strategic opportunities to all teams and clients based on analysis coupled with keen marketing intelligence.
• Work with creative and strategy teams to deliver performance improving insights to teams and clients

QUALITIES AND CHARACTERISTICS

• Strong attention to detail
• Demonstrable experience in a hands-on role in Data with expertise in consumer data analysis, web analytics, digital marketing performance metrics, and marketing intelligence
• Demonstrable experience in tagging design, setting up analytics or data pipelines, and analysing performance
• Proof of analytics certifications/training are advantageous
• Collaborate with Data Engineers to build tools, dashboards and automate processes or tasks
• Work with key stakeholders to align business goals with marketing objectives, focussing on a strategic approach to data
• Analyse toolsets and provide recommendations
• Assist with new business pitches and business development initiatives within the scope of data
• Advanced MS Office Suite skills (especially Excel) and Google product suite
• Demonstrable experience with Google Data Studio or Tableau
• Experience with SQL, JavaScript, and Python advantageous
• Strong aptitude for mathematics

 Explore our extensive range of benefits here.

Within AKQA (part of WPP), Data & Analytics is one of the fastest growing disciplines that is integral to delivering value for our clients and positive impact for their customers. As part of a multi-disciplinary approach to problem solving  our team provide a wide range of capabilities including user experience (UX) analytics, consumer research, and applied data science. Our clients are building the future of their business and, more than ever, data is at the heart of making this future a reality.

As a Senior Analyst at AKQA, you should be passionate about using data to derive insights and provide optimization recommendations that create better connections with consumers. You will be responsible for defining measurement and testing frameworks to business results for our clients.

At AKQA you will have access to world-renowned thought leadership from influential authors, athletes, artists and entrepreneurs. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields. 

 ROLE REQUIREMENTS

• Experience in digital analytics, UX/funnel optimisation, and A/B testing.
• Knowledge and mastery of relevant analytics systems and data sources such as: web analytics (Google Analytics), funnel / flow analysis (Content Square), CRM, Survey (Usabilia), BI tools (Tableau, PowerBI), other 3^rdparty sources, etc.
• Ability to connect a client’s business goals to a complete measurement plan that defines the metrics, systems, and methodologies needed to meet those objectives.
• Strong background in data analysis and insight generation, using statistically sound analytical techniques to provide robust descriptive data sets that inform, shape, and defend a business/brand/experience strategy.
• Highly developed communication and story-telling skills, to be able to connect those insights in a way that tells a clear story and leads to clear action – across a variety of formats (reports, presentations, interactive dashboards).
• Experience in designing a detailed tracking strategy and ensuring rich data capture, as part of tag management (GTM), QA, and implementation guidance to dev team/partners.
• Familiarity with creating strategic testing frameworks, learning agendas and associated tools and methodologies, like using Google Optimise and analysing statistical significance.

QUALITIES AND CHARACTERISTICS

• Proactive mindset, able to execute a hypothesis-driven, data-first approach with light guidance from an Analytics Manager
• Skilled storyteller, able to effectively communicate analysis, identify key takeaways, and quantify opportunities.  
• Team player, able to integrate into a project and team environment as a thought leader, seamlessly connecting analytics to actionable strategic goals.

 Explore our extensive range of benefits here.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

The Cloud Security team at Luno is responsible for identifying security threats and improvement areas within our cloud hosted resources, and ensuring that we both strive to implement best practices everywhere and detect any deviations. This team works closely with engineering and IT operations to ensure the best security practices are followed in both areas of the business.

About the role: 

We're looking for a AWS Cloud Security Analyst to be a force multiplier across the organisation, someone who brings deep cloud security expertise, strong architectural thinking, and the confidence to challenge assumptions when needed.You’ll work hands-on across our AWS, Kubernetes, CI/CD and developer environments, surfacing risks early, designing secure patterns, automating controls, and strengthening the foundational security posture that underpins a global crypto exchange.This is a role for someone who wants to build, influence, advise, and elevate — not just run scanners.

Your mission will be:

• Continuously assess and uplift the security posture of our AWS and Kubernetes environments through automation and secure-by-design principles.
• Partner closely with Engineering, SRE, and IT Ops to deliver practical, business-enabling security solutions — not blockers.
• Analyse existing infrastructure and microservice architectures, highlight systemic risks, and define secure patterns that scale.
• Lead security input across new projects from design → delivery, ensuring resilient architectures and guardrails are in place early.
• Develop proof-of-concepts, hardening strategies, and safe rollout plans for improvements.
• Strengthen detection and response capabilities by improving security telemetry, triage, anomaly detection, and automation

• Advanced AWS expertise — ideally with Professional or Specialty certifications.
• Strong experience in Kubernetes, cluster security, and containerised workloads.
• Background in Cloud Engineering / SRE / DevOps / Systems with strong security instincts.
• Proficiency in automation and scripting (Python preferred).
• Hands-on experience with Terraform and secure IaC patterns.
• A solid understanding of CI/CD pipelines and the SDLC.
• A mindset that balances pragmatic engineering with strong security judgement.
• Curiosity, ownership, and a genuine passion for learning and improving systems

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events.
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Within AKQA (part of WPP), Data & Analytics is one of the fastest growing disciplines that is integral to delivering value for our clients and positive impact for their customers. As part of a multi-disciplinary approach to problem solving  our team provide a wide range of capabilities including user experience (UX) analytics, consumer research, and applied data science. Our clients are building the future of their business and, more than ever, data is at the heart of making this future a reality.

As a Senior Analyst at AKQA, you should be passionate about using data to derive insights and provide optimization recommendations that create better connections with consumers. You will be responsible for defining measurement and testing frameworks to business results for our clients.

At AKQA you will have access to world-renowned thought leadership from influential authors, athletes, artists and entrepreneurs. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields. 

 ROLE REQUIREMENTS

• Experience in digital analytics, UX/funnel optimisation, and A/B testing.
• Knowledge and mastery of relevant analytics systems and data sources such as: web analytics (Google Analytics), funnel / flow analysis (Content Square), CRM, Survey (Usabilia), BI tools (Tableau, PowerBI), other 3^rdparty sources, etc.
• Ability to connect a client’s business goals to a complete measurement plan that defines the metrics, systems, and methodologies needed to meet those objectives.
• Strong background in data analysis and insight generation, using statistically sound analytical techniques to provide robust descriptive data sets that inform, shape, and defend a business/brand/experience strategy.
• Highly developed communication and story-telling skills, to be able to connect those insights in a way that tells a clear story and leads to clear action – across a variety of formats (reports, presentations, interactive dashboards).
• Experience in designing a detailed tracking strategy and ensuring rich data capture, as part of tag management (GTM), QA, and implementation guidance to dev team/partners.
• Familiarity with creating strategic testing frameworks, learning agendas and associated tools and methodologies, like using Google Optimise and analysing statistical significance.

QUALITIES AND CHARACTERISTICS

• Proactive mindset, able to execute a hypothesis-driven, data-first approach with light guidance from an Analytics Manager
• Skilled storyteller, able to effectively communicate analysis, identify key takeaways, and quantify opportunities.  
• Team player, able to integrate into a project and team environment as a thought leader, seamlessly connecting analytics to actionable strategic goals.

 Explore our extensive range of benefits here.

About us: 

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

As a Quantitative Software Engineer (Quant Dev) at Luno, you will design, build, and operate the high-performance systems and mathematical models that underpin our trading, pricing, and market-making capabilities.

You will sit at the intersection of quantitative research and production engineering, translating quantitative ideas, models, and strategies into robust, low-latency, production-grade systems that operate reliably in a 24/7 global market. Your work will directly impact liquidity, pricing quality, risk management, and customer outcomes.

Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see 

What stack we work on:

• Kotlin, Swift & Angular
• Go(lang), gRPC
• Kubernetes (EKS), Docker
• CloudFlare, CloudFront, nginx
• MySQL (RDS), Redis (ElastiCache), etc
• Prometheus, Grafana, CloudWatch, Jenkins

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events.
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-DNI

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of Luno’s Market Surveillance team based in Cape Town and will help scale the capability of the team for Luno’s global business with support from a growing team of enthusiastic, energetic Lunauts and through the use of technology and data-driven insights. You will report to the Market Surveillance Manager in South Africa and collaborate with other Anti-Financial Crime and Liquidity team members across multiple regions.

Your mission will be:

Your efforts as a Market Surveillance Analyst will ensure market conduct compliance is upheld by investigating, analysing and responding to surveillance alerts and suspicious trading events. The role will require agile execution on key projects and operational delivery of work within the functional team, while applying structured analysis to inform sound, evidence-based decisions. 

• Knowledge you are required to have and apply:
• Working on varied and often complex problems that require the assessment of multiple factors, applying sound judgement and learned techniques to deliver structured, data-informed analysis and investigation within the Market Surveillance policy framework and the broader Risk Management and Compliance Programme (“RMCP”).
• Vetting your own work and delivery, communicating progress and escalating blockers to the team
• Supporting internal compliance audits and facilitating compliance with regulations to ensure the market is operated in an orderly, fair and transparent manner;
• Understanding Market Surveillance regulations and developments in legislation, and pointing out when you suspect that Luno may be in breach of regulations
• Identify and adequately resolve issues noted on our exchange monitoring software that relate to Market Surveillance responsibilities.
• Investigate, Analyse & Execute:
• Independently escalate a series of alerts into a full-scale investigation, and interpret whether the trading behaviour is risky or explainable by market dynamics
• Analyse transactions, identifying suspicious patterns and behavioural trends, and distinguishing between legitimate and suspicious activities using sound analytical judgement and available data sources
• Adheres to the defined procedure for resolving an investigation or escalating risky activity, able to derive an appropriate recommendation and communicate the outcome
• Identify broader trading patterns or trends emerging across alerts and proactively raise potential systemic risks to the team
• Technological Expertise: 
• Independently uses problem-solving methodologies and available internal and external data tools to conduct structured investigative analysis on trading activity
• Understand, tune and report on trade surveillance rules and thresholds
• Understand market dynamics and root causes of changes affected by the functional area, and how they impact internal and external tools
• Comfortable working with datasets and interpreting quantitative outputs generated by surveillance systems
• Curiosity, Industry Awareness & Crypto Risk Assessment
• Demonstrates a strong interest in the evolving cryptocurrency landscape, staying informed on emerging trends and projects
• Applies critical thinking to assess the legitimacy, risk, and strategic fit of crypto assets under review
• Supports safe and compliant asset listings that align with Luno’s growth strategy and regulatory expectations
• Reporting Writing & Key Risk Indicator (KRI) Management: Compiling clear, accurate and evidence-based reports based on work performed, contributing to key risk indicators and ensuring outputs are supported by reliable data analysis applicable to the functional area as well as filing regulatory reports to ensure compliance and deepening trust with regulators;
• Cross-functional / team collaboration & Written / Oral Communication: Developing stable working relationships, internally and externally and communicating with the wider Financial Crime and Liquidity team to support ad-hoc requests and queries
• Business & Anti-Financial Crime Strategic Goals: Providing insights that contribute to the team's strategic direction and ability to understand Luno's function/department strategy.

A little about you:

• A relevant university degree from a recognised tertiary institution;
• At least 3 years of experience in a financial markets-related role within a trading or compliance environment;
• Ability to adapt within a fast-paced environment;
• Strong analytical, detail-oriented mindset with the ability to interpret and draw insights from data;
• Ability to conduct quantitative analysis using varied information sources to investigate complex financial transactions and trading behaviour;
• If not a South African citizen, an existing, valid permit to work in South Africa;
• A can-do, get-things-done attitude with outstanding problem-solving skills and the ability to conceptualise new ideas;
• Friendly, articulate, sound interpersonal skills and driven to succeed;
• Excellent English communication and writing skills;
• Strong sense of ethics, transparent, responsible and with unwavering integrity.

It will be highly advantageous if you have:

• An SAIFM certification or other relevant certification, such as an RPE specialisation in the SA Financial Market;
• A BSc, BEng, BComm or other relevant qualification from an accredited college/university in Finance, Engineering, Computer Science, Information Systems, Statistics, Math or a related quantitative field of study;
• Have a track record of working in Fintech or Regtech environments;
• Are familiar with and passionate about cryptocurrencies.

Life at Luno:

• A forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Improve body and mind, with excellent private medical insurance.
• Access to Learnably and our additional learning platforms for your personal and professional development.
• Generous maternity/paternity and even paw-ternity for your furry friend.
• Annual Inspiration Day, in addition to your annual leave, which increases based on your length of service! Plus the option to buy and sell leave. 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
• Free lunch and snacks.
• 0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of Luno’s Market Surveillance team based in Cape Town and will help scale the capability of the team for Luno’s global business with support from a growing team of enthusiastic, energetic Lunauts and through the use of technology and data-driven insights. You will report to the Market Surveillance Manager in South Africa and collaborate with other Anti-Financial Crime and Liquidity team members across multiple regions.

Your mission will be:

Your efforts as a Market Surveillance Analyst will ensure market conduct compliance is upheld by investigating, analysing and responding to surveillance alerts and suspicious trading events. The role will require agile execution on key projects and operational delivery of work within the functional team, while applying structured analysis to inform sound, evidence-based decisions. 

• Knowledge you are required to have and apply:
• Working on varied and often complex problems that require the assessment of multiple factors, applying sound judgement and learned techniques to deliver structured, data-informed analysis and investigation within the Market Surveillance policy framework and the broader Risk Management and Compliance Programme (“RMCP”).
• Vetting your own work and delivery, communicating progress and escalating blockers to the team
• Supporting internal compliance audits and facilitating compliance with regulations to ensure the market is operated in an orderly, fair and transparent manner;
• Understanding Market Surveillance regulations and developments in legislation, and pointing out when you suspect that Luno may be in breach of regulations
• Identify and adequately resolve issues noted on our exchange monitoring software that relate to Market Surveillance responsibilities.
• Investigate, Analyse & Execute:
• Independently escalate a series of alerts into a full-scale investigation, and interpret whether the trading behaviour is risky or explainable by market dynamics
• Analyse transactions, identifying suspicious patterns and behavioural trends, and distinguishing between legitimate and suspicious activities using sound analytical judgement and available data sources
• Adheres to the defined procedure for resolving an investigation or escalating risky activity, able to derive an appropriate recommendation and communicate the outcome
• Identify broader trading patterns or trends emerging across alerts and proactively raise potential systemic risks to the team
• Technological Expertise: 
• Independently uses problem-solving methodologies and available internal and external data tools to conduct structured investigative analysis on trading activity
• Understand, tune and report on trade surveillance rules and thresholds
• Understand market dynamics and root causes of changes affected by the functional area, and how they impact internal and external tools
• Comfortable working with datasets and interpreting quantitative outputs generated by surveillance systems
• Curiosity, Industry Awareness & Crypto Risk Assessment
• Demonstrates a strong interest in the evolving cryptocurrency landscape, staying informed on emerging trends and projects
• Applies critical thinking to assess the legitimacy, risk, and strategic fit of crypto assets under review
• Supports safe and compliant asset listings that align with Luno’s growth strategy and regulatory expectations
• Reporting Writing & Key Risk Indicator (KRI) Management: Compiling clear, accurate and evidence-based reports based on work performed, contributing to key risk indicators and ensuring outputs are supported by reliable data analysis applicable to the functional area as well as filing regulatory reports to ensure compliance and deepening trust with regulators;
• Cross-functional / team collaboration & Written / Oral Communication: Developing stable working relationships, internally and externally and communicating with the wider Financial Crime and Liquidity team to support ad-hoc requests and queries
• Business & Anti-Financial Crime Strategic Goals: Providing insights that contribute to the team's strategic direction and ability to understand Luno's function/department strategy.

A little about you:

• A relevant university degree from a recognised tertiary institution;
• At least 3 years of experience in a financial markets-related role within a trading or compliance environment;
• Ability to adapt within a fast-paced environment;
• Strong analytical, detail-oriented mindset with the ability to interpret and draw insights from data;
• Ability to conduct quantitative analysis using varied information sources to investigate complex financial transactions and trading behaviour;
• If not a South African citizen, an existing, valid permit to work in South Africa;
• A can-do, get-things-done attitude with outstanding problem-solving skills and the ability to conceptualise new ideas;
• Friendly, articulate, sound interpersonal skills and driven to succeed;
• Excellent English communication and writing skills;
• Strong sense of ethics, transparent, responsible and with unwavering integrity.

It will be highly advantageous if you have:

• An SAIFM certification or other relevant certification, such as an RPE specialisation in the SA Financial Market;
• A BSc, BEng, BComm or other relevant qualification from an accredited college/university in Finance, Engineering, Computer Science, Information Systems, Statistics, Math or a related quantitative field of study;
• Have a track record of working in Fintech or Regtech environments;
• Are familiar with and passionate about cryptocurrencies.

Life at Luno:

• A forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Improve body and mind, with excellent private medical insurance.
• Access to Learnably and our additional learning platforms for your personal and professional development.
• Generous maternity/paternity and even paw-ternity for your furry friend.
• Annual Inspiration Day, in addition to your annual leave, which increases based on your length of service! Plus the option to buy and sell leave. 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
• Free lunch and snacks.
• 0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.