Meet Ozow 

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.  

More about this Ozow fantastic position   

Ozow is seeking a Software Engineer to join our talented development team. As a Software Engineer, you'll play a crucial role in designing, developing, and maintaining innovative solutions that power our digital payment platforms. This is an opportunity to work on cutting-edge technology, solve complex challenges, and contribute to the growth of the fintech industry.  

Your role and responsibilities 

Software Development 

• Collaborate with cross-functional teams to design, develop, and maintain software solutions that meet high-quality standards and business requirements.  

Coding 

• Write clean, efficient, and maintainable code while following best practices and coding standards.  

Technical Problem Solving 

• Analyze and troubleshoot complex technical issues and implement effective solutions.  

System Architecture 

• Contribute to the design and architecture of software systems, ensuring scalability, security, and performance.  

Code Reviews 

• Participate in code reviews to ensure code quality and knowledge sharing within the team.  

Agile Development 

• Work in an Agile environment, participating in sprint planning, stand-ups, and retrospectives.  

Documentation 

• Create and maintain technical documentation for software and processes.  

Mentoring 

• Provide guidance and mentorship to junior team members as needed.  

You are an ideal candidate if you have 

• At least 4+ years of work-related experience as a Software Engineer or Software Developer  
• Ideally have an IT Diploma or Degree  
• Ability to develop software in .NET 8 C#, JavaScript, ReactJs, HTML, CSS and other programming languages (polyglots preferred)  
• Excellent knowledge of Postgres, Mssql technologies (EF, NHibernate)  
• Knowledge of NoSQL databases such as Redis, Riak, MongoDB, and others.  
• Experience developing web applications, with a good understanding of how the web works  
• Proven experience in high-scale applications and an understanding of the practices and approaches that are employed in scaling applications beneficial.  
• Experience with unit testing, knowledge of applying test-driven development beneficial  
• Understanding DevOps principals and how to apply them practically beneficial.  
• Experience in cloud services preferred – AWS, Azure.  
• Experience with containerisation (Docker/Kubernetes, TeamCity, Octopus Deploy) highly beneficial.  
• Experience working with agile methodologies – a true believer  

Meet Ozow 

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.   

More about this Ozow fantastic position  

As Product Operations Manager, your job is to help Ozow run Product with more clarity, better visibility, and stronger launch discipline. 

You will work with the Head of Product and Product leaders to improve how Product plans, reviews, communicates, and launches across the company. You will help establish clearer portfolio visibility, better dependency tracking, more consistent product artifacts, and a more reliable operating cadence. 

You will not own product strategy or make roadmap decisions on behalf of Product Managers. Your role is to create the scaffolding that helps the right decisions happen with more clarity, consistency, and confidence. That distinction is central to the Product Ops model you have already defined.     

Your role and responsibilities 

Leadership & Operating Enablement  

• Act as a high‑agency operating partner to the Head of Product, helping establish and maintain a strong product operating rhythm 
• Enable Product Managers to focus on judgment and outcomes by reducing operational friction and ambiguity 
• Influence without authority, working cross‑functionally with Engineering, Design, Commercial, Risk, Compliance, Client Success, and Operations 

Planning & Portfolio Visibility  

• Support quarterly and 6–8 week product planning cycles across multiple product domains 
• Maintain a clear and trusted view of portfolio status, priorities, dependencies, risks, and key trade‑offs 
• Improve the quality, structure, and decision‑usefulness of product reviews and operating forums 

Execution & Launch Readiness  

• Coordinate launch readiness across Product, Engineering, Commercial, Risk, Compliance, and Operations 
• Ensure launches are well‑prepared, documented, and aligned with risk, regulatory, and operational requirements 
• Improve dependency tracking, escalation pathways, and cross‑team communication 

Systems & Standard Governance  

• Improve consistency and quality of product artifacts including PRDs, strategy docs, review packs, and launch briefs 
• Define, maintain, and evolve product workflows across tools such as Jira, Linear, Notion, Confluence, or equivalent 
• Maintain KPI definitions, reporting views, and decision logs used by Product and leadership 
• Improve meeting hygiene, documentation standards, and operating discipline across the product organisation 

Tool Utilisation & Change Management  

• Design and implement lightweight systems, templates, and processes that improve clarity without adding bureaucracy 
• Identify recurring points of friction in how Product operates and solve them through better tooling, workflows, or cadence 
• Support change adoption by aligning teams around new operating standards and practices 

In this role, success means: 

• Product has a clearer and more trusted operating rhythm 
• Portfolio visibility is stronger across teams and domains 
• Product reviews are more structured and decision-useful 
• Cross-team dependencies and risks are easier to see and manage 
• Launch coordination is more disciplined and less ad hoc 
• Product Managers spend less time stitching together status and more time on product work 
• The wider business experiences Product as clearer, better aligned, and easier to work with 

You are an ideal candidate if you have 

• Experience in Product Operations, Product Management, Business Operations, Program Management, or a similar operating role 
• Exposure to fintech, payments, SaaS, platforms, marketplaces, or other complex product environments 
• Experience supporting planning cycles, launch readiness, or portfolio visibility across multiple teams 
• Experience working in regulated, operationally sensitive, or high‑reliability environments 
• Appreciation for risk, compliance, readiness, and delivery discipline in payments or financial services 
• Familiarity with product and workflow tools such as Jira, Linear, Notion, Confluence, Airtable, or similar 

We are looking for a Senior Integrated Project Manager

Ogilvy Social.Lab seeks an experienced Senior Integrated Project Manager with a strong digital background to lead and grow key international brands.

The Project Manager at Ogilvy Social.Lab is a pivotal leadership role within the Client Service team. You will oversee and manage the successful execution of projects and client deliverables, ensuring seamless project delivery while maintaining the highest standards of quality, client satisfaction, and client growth. You will manage a team of team members across multiple disciplines mainly content, intelligence and media, guiding them to meet client deliverables and success. This role requires a deep understanding of digital project management principles, strong leadership skills, and a proven ability to navigate complex projects and client relationships. Ideally, candidates will have 5+ years of experience.

Project Delivery & Client Management:

• Oversee execution, coordination, and delivery across Media, Content, and/or Intelligence, ensuring timelines, deadlines, and budget objectives are met.
• Understand project briefs and objectives, managing timelines, resources, and scope to deliver successful, quality outcomes on time and within budget.
• Manage client expectations and communication effectively, building trust with key client stakeholders.
• Manage external stakeholder expectations and communication effectively.
• Lead case study development and contribute to building strong client relationships.
• Manage change requests, assess their impact on project objectives, and implement changes efficiently.

Team Leadership & Mentorship:

• Manage the internal team from an operational workflow.
• Mentor and develop Project Managers, providing guidance and support for their growth.
• Foster a positive and collaborative project team environment, focusing on individual growth and skill development of direct reports.
• Champion the vision within project teams and ensure project alignment with C2 vision.

Innovation & Process Improvement:

• Candidate needs to be open to working with AI workflows and integration across a campaign lifetime.
• Identify process improvements and innovative delivery approaches.
• Drive best practice initiatives and explore/implement new project management tools/techniques.
• Encourage experimentation and continuous improvement within the team.

Financial & Resource Management:

• Manage project resources and budgets across multiple projects, ensuring efficient resource allocation.
• Monitor project profitability and identify opportunities for cost optimisation.
• Manage SOWs and client revenue/finance functions.
• Manage Work in Progress (WIP) adjustments and support revenue forecasting for the portfolio.
• Analyse financial performance and identify opportunities to improve efficiency and profitability.
• Manage all the internal finance administrative duties such as WIP notes, reconciliation documentation, generating PQs, POs and invoices.
• Ensure efficient project delivery and accurate tracking of time and effort.

Role Requirements:

• Proven ability to manage multiple projects concurrently, demonstrating strong organisational and prioritisation skills.
• Excellent communication (written and verbal), interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively under pressure and meet tight deadlines.
• Proven ability to lead and motivate a team.
• Proficiency in project management methodologies (e.g., Agile, Waterfall).

Reporting & Analysis:

• Develop and deliver strategic client reports, providing insights into campaign performance, market trends, and competitive activity.
• Proactively monitor industry trends and share relevant insights with clients and internal teams.

Desired Skills & Experiences:

• Bachelor's degree in marketing, Communications, Business Administration, or a related field.
• 3+ years of experience in a project management role within an agency setting, with at least 2 years of experience managing a team.
• Strong understanding of digital marketing across content creation, media, and strategy/intelligence.
• Experience working with cross-functional teams.
• Proficiency in project management tools (e.g., Asana, Monday.com, Jira) and Microsoft Office Suite.
• Experience with budget management and financial reporting.
• Understanding of Ogilvy's values and culture.

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 

What you'll do

As a Project Manager, you will work with your team lead to develop, launch, and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to new and existing markets.
You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Provide a detailed analysis of business opportunities and inefficiencies; propose changes to operational processes; drive a high standard in customer satisfaction; ensure high-quality experiences are delivered. 
• Work as part of a team, pitching and closing events for big partners (Big Entertainment companies)
• Work with the Fever marketing team to make sure events make an impact: both in terms of ticket sales and coverage
• Manage, report on, and grow revenue from events
• Grow the experiences team in the against team targets
• Help to scale our other cities through developing and sharing best practices (opportunity for travel)
• Foster and grow the Fever Partner Network: including venues and event organizers
• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them
• Represent Fever at local events and with local PR
  

Preferred Qualifications

• 3+ years in a project management role or consulting background. This is not a position for an events background
• Fluent English. Other languages are a plus.
• Strong analytical, relationship management, and organizational skills
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions
• You'll have strong communication skills and a proven track record of building positive working relationships
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great networking skills and the ability to make smart partnerships happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Strong academic background is a plus 

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

#LI-Hybrid ; #LI-Fulltime ; #LI-AC3

The eCommerce Lead should have strong analytical skills and a deep understanding of ecommerce product management. Through managing the overall web process, this individual will own and execute the product assortment strategy needed to maximize sales, customer acquisition and retention. 

Responsibilities: 

o Work closely with Regional and Global Marketing on social media channels utilization, paid advertising campaigns, on -platform as well as online campaigns development to increase digital sales

o Responsible for regular reporting on digital and app performance and customer experience metrics -optimizing site operations, identifying opportunities, and suggesting strategies to achieve sales growth

o Own daily reporting for app performance -tracking all major KPI to plan

o Responsible for optimizations to navigation, collections, search, and homepage 

o Plan marketing calendar 

o Support paid social team and  eCommerce Lead with updates around product launches, collaborations, selling reports

o Oversee and execute strategic site AB tests to improve KPIs, revenue, and overall customer experience 

o Monitor competitive landscape and site benchmarks

o Collaborate with and project manage FSA ’s

o Work with the creative team to ensure all correct creative required for campaigns is done 

o Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies

Requirements and Qualifications of the role:

o Bachelor's degree required o 3+ years of related experience in Ecommerce or data/analytical field required

o Previous retail and/or ecommerce experience required

o Expert understanding of Excel (advanced reporting), PC Skills, including MS Office, and MS Outlook Understanding of Strategy

o Merchandising, accounting, and/or business experience a plus

o Flexibility to adapt to changing business needs, dealing with ambiguity

o Must be able to think strategically and see the big picture while knowing how to execute it tactically

o Excellent communication skills, both written and oral

o Strong project management/time management skills

o Extremely detail oriented

At EBANX, you’ll help expand access to payments and technology in some of the world’s most dynamic markets. We’re a unicorn-status fintech, AI-powered, and scaling fast across 29 countries and counting.
Our platform connects leading global companies to more than 1 billion consumers, enabling seamless cross-border payments where it matters most. We build with purpose, move with speed, and create solutions that are both innovative and inclusive.
If you’re looking to be part of a company that’s transforming the future of payments with clarity, ambition, and real-world impact — we’d love to meet you.

In the Treasury team, our mission is to build and manage the critical financial infrastructure, from banking rails to FX strategies, that allows global businesses to thrive in rising economies. We bridge the gap between complex local regulations and seamless global settlements.
Are you passionate about navigating complex financial landscapes and delivering world-class experiences to global merchants? Do you have solid experience in Treasury in emerging markets and the ability to turn macroeconomic challenges into commercial advantages? If so, this Treasury Manager role is the perfect fit for you!
In this position, you will lead our financial strategy in the Africa/MENA region. You will collaborate closely with Sales and Country Managers, structuring treasury flows and ensuring our Merchant Experience is backed by a robust and innovative treasury engine. You will be a key player in our global expansion, proposing financial solutions and strengthening EBANX’s strategic footprint in the region.

What your day-to-day will look like

• Lead the African team to guarantee our daily operations execution across markets.
• Implement flows for efficient currency exchange from local African currencies to USD.
• Align with the HQ and execute the global FX strategy.
• Establish and manage relationships with banks, payments providers, and currency exchangers in Africa and MENA region.
• Partner with the Commercial and Country Growth teams to structure complex deals, providing technical expertise in FX and liquidity, including participation in key merchant interactions.
• Identify, propose, and implement innovative treasury solutions to enhance the competitiveness and efficiency of our offering.

What you need to shine in this role

• Regional Expertise: Minimum of 8+ years in Treasury or Financial Markets, with experience specifically focused on the African landscape (South Africa, Nigeria, Kenya, Egypt, etc.).
• Robust FX & Liquidity Knowledge: Proven experience managing complex FX operations and liquidity in markets with exchange controls and currency volatility.
• Business Enablement: Strong ability to translate complex treasury solutions into commercial value, supporting the Sales team in structuring deals and leading merchant-facing interactions.
• Relationship Management: Demonstrated ability to manage and negotiate with Tier-1 Banks and Liquidity Providers in Africa.
• Strategic Leadership: Experience leading remote teams.
• Communication: Fluent in English with the ability to communicate effectively with both internal and external stakeholders at all levels.

Bonus points if you have

• Previous experience in the payments industry.
• Previous working experience in a startup environment.
• Data Analytics: Proficiency in SQL, Tableau, or PowerBI to build self-service dashboards and drive data-led decisions.
• Academic Background: Master’s degree, MBA, or professional certifications such as CFA.
• Multilingualism: Fluency in additional languages relevant to the region, such as Arabic, French, or Portuguese.

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

#LI-HYBRID

#LI-MM

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

Role Purpose 

Your mission is to identify, pitch, and close new direct B2B accounts within your local market. You are a high-activity hunter focused on remittance companies, professional traders, family offices, and corporate treasuries. Success in this role is measured by the volume of new institutional clients you onboard and the revenue they generate in their first 90 days. 

Key responsibilities

1. Local Market Prospecting & Hunting

• Proactively identify and engage high-potential B2B prospects in the local market, including remittance companies, professional trading firms, family offices, and corporate treasurers. 
• Execute a high-volume outreach strategy (calls, meetings, and networking) to maintain a healthy and active pipeline of prospective direct clients.
• Qualify local inbound leads to ensure your time is spent on entities with significant trading volume and immediate intent. 

2. Sales Execution & Deal Closing

• Deliver professional, technical sales presentations and proposals that clearly articulate Luno’s value proposition, liquidity depth, and institutional-grade security. 
• Lead the end-to-end sales process from first contact to signed agreement, ensuring that commercial terms are met and prospects are successfully converted into active users.
• Work closely with local onboarding and compliance teams to ensure new accounts are activated and execute their "first trade" as quickly as possible. 

3. Market Connectivity & Brand Presence

• Build and leverage a deep network within the local financial and digital asset ecosystem to generate referrals and build brand authority.
• Represent the company at local industry conferences and networking events to feed the top-of-funnel pipeline and keep a pulse on competitor activity.
• Partner with the local Country Manager to turn their high-level networking and "VIP" leads into closed-won B2B accounts.

4. Reporting & Commercial Discipline

• Maintain a rigorous, weighted pipeline (based on Monthly Recurring Revenue (MRR) or volume estimates) to provide the Head of Sales with high-confidence projections for upcoming months.
• Provide the Head of Sales with "on-the-ground" feedback regarding local competitor pricing, product gaps, and shifting customer sentiment to help refine the local sales and product strategy.

Key Performance Indicators (KPIs) for the Business Development Manager:

• New Account Activations: Number of newly onboarded and "activated" (first trade) B2B entities per month.
• Weighted Pipeline Value: Total MRR/Volume value of the pipeline based on probability stages.
• Actual vs. Forecast Variance: Ability to achieve the specific targets set in the previous month's report.

At AKQA (part of WPP), we imaginatively apply art and science to create transformative experiences, accelerate growth and future-proof organisations. AKQA Performance designs every touchpoint along the customer journey with unmatched native ability to define, find, connect, and inspire audiences across all brand interactions.

At AKQA, our Data Analysts have an innate passion for crafting clear and compelling responses to briefs through paid media insight and expertise.

At AKQA you'll work in a meritocratic culture, surrounded by some of the brightest minds in their fields. You'll have the opportunity to learn and grow within a creative and technically-advanced team and have access to ongoing personal and professional development.

ROLE REQUIREMENTS

• Maintain accurate and timely output and delivery.
• Help to strengthen the profile of the Data & Analytics team and drive team progression.
• Assess client commercial realities to deliver the most relevant and effective data solutions.
• Ability to analyse data, create reports, provide insights and recommendations.
• Proactively seek out testing and tactical opportunities to recommend to clients.
• Deliver remarkable client service to become a go-to specialist in analytics and agency partner.
• Contribute to product innovation in the performance and data space.
• Deliver strategic opportunities to all teams and clients based on analysis coupled with keen marketing intelligence.
• Work with creative and strategy teams to deliver performance improving insights to teams and clients

QUALITIES AND CHARACTERISTICS

• Strong attention to detail
• Demonstrable experience in a hands-on role in Data with expertise in consumer data analysis, web analytics, digital marketing performance metrics, and marketing intelligence
• Demonstrable experience in tagging design, setting up analytics or data pipelines, and analysing performance
• Proof of analytics certifications/training are advantageous
• Collaborate with Data Engineers to build tools, dashboards and automate processes or tasks
• Work with key stakeholders to align business goals with marketing objectives, focussing on a strategic approach to data
• Analyse toolsets and provide recommendations
• Assist with new business pitches and business development initiatives within the scope of data
• Advanced MS Office Suite skills (especially Excel) and Google product suite
• Demonstrable experience with Google Data Studio or Tableau
• Experience with SQL, JavaScript, and Python advantageous
• Strong aptitude for mathematics

 Explore our extensive range of benefits here.

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.   

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.  

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  

Working in engineering: 

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our engineers are process experts, developing the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products. 

About the role: 

The Engineering Manager for the DevTools team leads a group focused on building internal developer platforms (IDPs), tooling, and services that enable product delivery teams to move quickly, safely, and efficiently. This role is designed for a technical leader who thrives at the intersection of high-scale systems architecture and people development. You will champion our developer portal, treating our internal developers as customers to build seamless, self-service tooling that removes cognitive load and accelerates product delivery. You ensure your team delivers high quality, secure, and reliable software aligned with product and infrastructure roadmaps. You partner closely with Product Management, Platform Engineering, and internal delivery teams to define, build, and operate foundational tooling such as containerized application systems, CI/CD workflows, platform integrations, and shared infrastructure capabilities.  

Your contribution will be: 

Engineering Leadership: 

- Ensure the team produces high-quality, secure, well tested code. 

- Provide technical direction for developer platforms and shared tooling. 

- Guide design and architecture decisions with clear tradeoffs. 

- Promote best practices for scalability, resilience, security, performance, and reliability. 

- Oversee service reliability and ensure systems meet SLOs and SLIs. 

- Ensure CI/CD pipelines and automation support delivery teams. 

Delivery & Execution: 

- Run the team using agile principles with meaningful metrics. 

- Maintain visibility into risks, technical debt, dependencies. 

- Partner with Product Management to shape and prioritize the backlog. 

- Ensure timely delivery of features and platform capabilities. 

- Participate in incident management and follow-up improvements. 

Team Management: 

- Coach and develop engineers with growth plans. 

- Lead hiring and workforce planning. 

- Promote knowledge sharing and continuous improvement. 

Technical Expertise: 

- IDP Tooling: Experience with ArgoCD, GitOps, and infrastructure-as-code (Terraform/Pulumi). Experience with Backstage or similar internal portals is a significant plus. 

- Cloud Native Ecosystem: Understanding of Kubernetes, container security, and service mesh within Azure/AWS environments. 

- DevEx Metrics: Familiarity with tracking DORA metrics and Developer Experience (DevEx) signals to measure the platform's impact on velocity and quality. 

To be successful, we think you need:   

• 2+ years experience in leading a team
• 6+ years of strong experience and background in software engineering (Javascript, NodeJS, ReactJS, Relational and Non-Relational Databases)
• Strong experience in Kubernetes & Containerization.

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Equity Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.

Job Title: Senior Audience Planner/Data and Insights Specialist

Company: WPP Media South Africa

Location: Johannesburg, South Africa

Reports To: Client lead 

About the Role

As the senior audience planner/ data and insights specialist, your role will encompass working in both the data and tech space, as well as designing and delivering audience strategies.

Core Responsibilities

• Data and Tech Requirements

You will be the core support arm to the broader agency team in providing ongoing data and tech solutions relevant to the requirements of the client, this includes but is not limited to:

• Supplying of any data requirement for strategy and insight work
• Conduct market research on media consumption patterns for different markets and audiences.
• Adoption and localization of regional and/or global tools or data solutions
• Building of internal capabilities of data strategy, data analytics and data solution products/tools
• Responsible for driving innovation and new technology topics for the client business.
• On-going thought leadership in relevant industry & category initiatives such as white papers / public speaking / landscape & trend reports / awards judging
• Audience Planning Requirements
• Lead the development and delivery of audience strategy and champion audience-first thinking within the planning and strategy teams; providing a consultative approach to driving business outcomes using data and technology platforms.
• Build a cohesive 360 view of the customer profile using 1st party, 2nd party, 3rd party and research data inclusive of online and offline data sources.
• Utilize all available technologies to drive audience-based planning, buying, targeting, measurement and optimization
• Develop strategic audience segmentation to drive omnichannel personalization.
• Build audience targeting strategies based on campaign goals, run audience insight analysis, collaborate with data partners to create custom audiences, and establish connection with media partners to configure, test, and validate destination across all channels.
• Supervise the end-to-end process of audience planning, activation, and measurement for clients and/or campaigns.
• Analyse performance by audience segment & provide audience optimization recommendations.
• Develop a deep expertise in the data ecosystem including 3rd party data providers, publisher and supply direct relationships, and WPP companies.
• Drive adoption and success of data and technology platform partnerships as well as ensure that global team understands market needs and priorities.
• Lean into data strategy conversations and work with clients, partners and other stakeholders to forge new and interesting data connections and trials.
• Assist in closing the measurement loop to improve incrementality, working with specialist teams as needed.

Key Skills and Competencies

• Have an in-depth understanding of communication channels and platforms, including but not limited to CRM, CDP, DMP, programmatic, social, EC, new retail and how they interrelate.
• Familiar with how data could be used in driving business outcome and how business outcome could be measured by data.
• Excellent written and verbal communication skills with evolved present-to-persuade and facilitation skills. Strong analytics skills and can see business implications beyond data
• Have the ability to demonstrate a depth of understanding of the industry, the client’s business and brands as well as changes to consumer and media in senior level client conversations.
• Excel at ability to influence without authority but with the organization’s support to ensure that even without authority there is accountability.
• Collaboration, accountability, persuasive attitudes are critical for this role.

Experience

• Minimum of (5 years+) experience in data and analytics
• Experience working in cross functional teams and geographies.
• Experience connecting Audience segmentation with the realities of delivering in addressable media platforms.
• Sound understanding of the marketing technology stack required to delivery on Audience planning through to execution.
• Strong experience working with digital platforms and ad solutions with knowledge of targeting capabilities.
• Experience delivering campaigns with a real time dynamic creative element.
• Executed campaigns with omnichannel user journeys and media targeting.
• Needs to have worked in roles that have developed both strategic and operations capability within media marketing.
• Change agent mindset and risk-taking capabilities with examples of projects that have landed successful business transformation.
• Must be comfortable leading change and spearhead effectiveness and efficiency in media operations.
• Build competitively advantaged skills around audience planning.

Mastery of (Required):

• Precision Planning and Activation
• Audience Segmentation
• 1P / 2P / 3P Data Collection, Integration (including Data Onboarding) and Activation
• MarTech / AdTech
• Biddable Media Buying & Optimization Solutions

Broad Expertise in (Good to Have):

• Brand and Campaign Strategy
• Category Experience
• Agency and Client Background
• Marketing Analytics
• Marketing Effectiveness & Measurement Solution

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

We are looking for an experienced IT Support Professional with deep knowledge of all things Atlassian. You’re a Jira and Confluence specialist who is on track to becoming a true functional expert in the Atlassian ecosystem. You'll be the Atlassian expert—building projects, service desks, and keeping our tools running smoothly so our teams can work efficiently.

Beyond your Atlassian responsibilities, you’ll be a member of the IT Operations team, dealing with complex user issues, responding to support queries, and helping to automate our processes wherever possible. In this role, you will act as the "engine" behind our Atlassian platform, performing deep, hands-on specialist work within a supported structure. Your goal is to ensure our Jira and Confluence instances are high-performance tools that facilitate communication, security, and continuous improvement across the organization.

Your mission will be:

• Atlassian Platform Administration — Be the main point of contact for Jira Software, Jira Service Management, and Confluence. Handle complex configurations and help deliver our IT strategy.
• Workflow Design — Build and maintain custom workflows, issue types, and screens. Use validators, conditions, and post-functions to keep data accurate without making things harder for end users.
• Platform Health — Keep our Jira instance clean and fast. Regularly remove inactive users, archive old projects, and clean up unnecessary custom fields.
• Security & Access Management — Manage user roles, groups, and permission schemes to make sure people only have access to what they need—especially important in a regulated fintech environment.
• Troubleshooting & Documentation — Investigate and resolve complex issues, escalate to Atlassian support when needed, and write clear, helpful guides so users can solve common problems themselves.
• Stakeholder Communication — Work comfortably with both technical teams (developers, DevOps) and non-technical teams (Legal, Compliance, Marketing). Take business needs and turn them into practical system configurations.
• Dashboards & Projects — Build real-time dashboards for visibility and insight, and take an active role in IT projects from planning through to delivery.
• IT Support — Supporting our 600+ users, ensuring they have the tools and access they need to do their very best work.

A little about you:

• We require someone with a background in IT support. The ideal candidate will be equally comfortable handling general IT support tasks and tackling complex issues, such as deep-diving into a Jira permissions problem.
• 3+ years of hands-on Atlassian administration experience in an enterprise setting.
• Strong knowledge of the Atlassian app ecosystem, with a genuine interest in growing your expertise.
• Comfortable working with JQL (Jira Query Language).
• Excellent communication skills—you listen well, adapt your tone to your audience, and explain technical things clearly.
• A logical, methodical approach to troubleshooting and problem-solving.

Nice to Have

• Atlassian certifications: ACP-100 (Jira Admin) or ACP-600 (Project Administration).
• Experience with eazyBI and Jira Assets.
• Experience with Okta, Jamf, and Google Workspace.
• A background in a regulated industry where security and audit trails matter.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Enjoy an Annual Inspiration Day in addition to your annual leave, which increases with your length of service, plus the option to buy or sell up to five days of leave.
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• A collaborative, friendly work community, with regular social events and classes hosted by our Lunauts
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability statusAbout the Role

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

Luno is a market leading crypto exchange on a mission to put the power of crypto into everyone’s hands. You will report to Louis van Wyk in the Treasury team, based in Cape Town. This is an amazing opportunity to join a talented and collaborative Finance function. 

The role in a nutshell:

• You will form part of our Treasury team, supporting all cash and liquidity related needs powering Luno’s business. 
• You’ll work closely with our financial planning & analysis, and finance reporting and control teams across our broader Finance function, as well as collaborating with our Engineering, Product and Operations teams across the business.
• You'll take ownership of group wide treasury operations, bringing structure, rigour and strategic thinking to a fast-moving, high-growth environment.

Your mission will be:

• Develop and Oversee Cryptocurrency P&L Liquidation Strategy:
• Lead the development and execution of strategies for liquidating cryptocurrency positions to optimise profit and mitigate risk.
• Manage foreign exchange and cryptocurrency exposure, ensuring alignment with overall financial objectives.
• Funding and Liquidity Management:
• Forecast and manage fiat and cryptocurrency liquidity needs across various platforms and venues.
• Implement strategies to optimise funding efficiency and minimise liquidity risk.
• Process Automation and Support:
• Drive automation of key treasury processes supporting our various products
• Collaborate with product and engineering teams to actively support new product launches and enhancements.
• Relationship Management and Expansion:
• Liaise with existing and new bank and payment providers to ensure smooth operations.
• Support business expansion into new countries by establishing relationships with relevant financial partners.
• Compliance and Regulatory Oversight:
• Oversee annual KYC refreshers for existing banking and liquidity partners.
• Lead the onboarding process for new partners while ensuring compliance with regulatory requirements.
• Create, update and or monitor Treasury operational policies; establish and manage compliance and controls for Treasury operations and support internal and external audit requirements.
• Nice to have: VASP/crypto regulatory compliance exposure (e.g., MiCA, FSCA, or equivalent)
• Financial Analysis and Reporting:
• Prepare financial analysis and calculations for licensing requirements across all regions.
• Distribute performance metrics to relevant stakeholders and provide insights for decision-making.
• Cryptocurrency Custody and Compliance:
• Oversee operations with third-party crypto custody providers and ensure compliance with regulatory requirements in various markets.
• System Maintenance:
• Maintain the Treasury management system used for fiat and crypto reporting, ensuring accuracy and reliability.

What you'll bring:

• Bachelor’s in Business Administration, Accounting, Finance, Economics or related discipline. Advanced degree in a related area preferred (CA(SA) or CIMA/CGMA preferred)
• 4-5 years of work experience within a Finance or Treasury function
• Experience with on-chain treasury operations and/or crypto custody frameworks
• Familiarity with exchange/liquidity provider liquidity and settlement flows
• Ability to interact, influence and build relationships at all levels of seniority and across all functions within an organisation.
• Must be a self-starter, a strong team player, have attention to detail, take ownership of initiatives, possess strong prioritisation and organisation skills and be able to work in a fast-paced environment while handling multiple projects simultaneously.
• Comfortable operating with ambiguity and driving process improvement in a scaling organisation, a strong sense of responsibility and a very high level of integrity
• Must have highly effective verbal, written, and presentation skills to articulate ideas and plans clearly, accurately, and effectively with all levels of internal and external audiences
• Confidence in a Hybrid Working Environment
• Friendly, transparent, articulate and driven to succeed
• Efficient in Microsoft Excel and/or Google Sheets and other Microsoft/G-Suite products.
• Nice to have: Previous experience building out and or using treasury management software

Life at Luno:

• Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Improve body and mind, with excellent private medical insurance.
• Access to Learnably and our additional learning platforms for your personal and professional development.
• Generous maternity / paternity and even paw-ternity for your furry friend.
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! Plus the option to buy and sell leave. 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
• Free lunch and snacks.
• 0 fees* with Luno from the day you start.

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

takealot.com, South Africa's leading online retailer, is looking for a highly talented Dispatch Shift Manager to join our team in Johannesburg.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the: Dispatch HOD

Your responsibilities will include:

• Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimize costs and maximize working capital
• Responsible for efficiently managing all aspects of stock handling from picking stock orders to shipping and dispatching of parcels and associated processes
• Ensure daily, weekly and monthly planning is done for all Inbound and Outbound operations including but not limited to, resource planning, departmental organizational design, relief planning, seasonal planning and manage adherence to plans
• Effective management of housekeeping including but not limited to frequent engagement with OHS Officer, design, implementation and audit of departmental standards in accordance with business objectives
• Management of resources to be effective and efficient at lowest cost and according to changing needs
• Effective leadership and direction for the operations team through involvement and communication to deliver on the relevant key business drivers
• Manage customer liaison process and ensure that Outbound queries are resolved timeously and exception trends are addressed and resolved
• Ensure that warehouse space, equipment and warehouse flow is optimized and that future warehouse requirements are planned
• Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives
• Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures
• Assert and drive accountability in all levels of staff
• Ensure that all business processes, procedures and job profiles are documented, updated and communicated to staff
• Management reporting in terms of operational performance, productivity, stock control and budgets
• Participate in the annual budget process and long term planning; control monthly operational costs to stay within budget
• Efficient and safe operation of DC automation systems
• Cost effective and accurate use-, forecasting- and procurement of packaging consumables in line with budget plans and volume projections
• Manage projects according to stipulated time frames
• Liaising and negotiating with suppliers where required

Qualification & Experience:

• Bachelor’s degree / National Diploma in Engineering, Supply Chain or Logistics required
• 8-10 years’ experience in Supply Chain Operations
• Experience in operational project management
• 8 year experience managing a large staff complement
• E-commerce experience
• ERP systems knowledge
• Experience in working with budgets and cost analysis
• LEAN or continuous improvement
• Performance management skills –knowledge of Industrial Relations and practices
• Ability to work under pressure with strict deadlines
• Good attention to detail (imperative)
• Strong Customer Service orientation Goal oriented and motivated to succeed
• Conform to all Health, Safety and Environmental (HSE) standards and legislation as set out by the business and the OHS Act
• Drive continuous improvement measures within your department
• Engagement with internal stakeholders including but not limited to, national operations, human resources, risk & security and other relevant support functions

Attributes Required:

• Continuous improvement experience (Lean principles, 5S, multi skilling, cost saving drives)
• Proven track record of successfully implementing operational best practices in a distribution and warehousing environment.
• Strong verbal and written communications skills
• A structured and disciplined management style
• Ability to motivate and inspire others
• Strong problem-solving skills
• Self-starter with high energy levels
• Well-developed business and operational acumen
• Must be Analytically minded and able to find and use data to inform decision making
• Dynamic individual with proven experience in delivering change and innovative solutions
• Preferred experience:
  o Fast paced environment
  o E-commerce experience (preferable)
  o Fine picking experience
  o ERP systems knowledge
  o Experience in working with budgets and cost analysis.
  o LEAN or continuous improvement
  o Performance management skills –knowledge of Industrial Relations and practices
  o Strong financial acumen

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

Purpose: Analytics and Insights is accountable for ensuring that we are translating business and communication objectives into an actionable and measurable media framework for the client.  This role is responsible for analysing trends and data in order to effectively develop both innovative and practical solutions for client.  

Insights & Learnings: 

 Support the team with the development & presentation of media strategies through: 

• Channel evaluation and selection.   

• Providing target market insights and recommendations  

• Analysing benchmarks and KPIS  

• Posting campaign presentations with clear insights and learnings to positively impact future campaigns. 

• Monitoring competitive media and spend activity, and delivering key learnings, thus ensuring competitive media strategies.  

• Provide ROI opportunities for clients’ e.g., modeling, integration of strategy & implementation learnings.  

• Be the custodian of both quantitative and qualitative insight at all stages throughout the strategic planning process.  

• Think critically and be discerning about information sources. 

• Understand and predict the dynamics of the market and its implications for the client. 

• Conduct quarterly media landscape updates & regular media reviews (Competitor analysis and media environment scans)   

• Assist in developing, updating, and generating data for Interactive Dashboards. 

• Keep up to date in using media measurement tools.   

• Analyze website, social media platforms, online stats, trends. 

• Interpret digital metrics, for a fast-paced and dynamic television environment.    

• Pull data from Facebook, Twitter, Instagram, Google Analytics and other sources and aggregate results into a proprietary database. 
• Monitor activity on an ongoing basis to identify optimization opportunities. 

The Ideal Candidate  

• At least 6 years of through-the-line media experience preferred.  

• Minimum of 4 years of experience in media analytics.  

• Familiar with online and social media platforms and publishing in a professional environment (i.e. Websites, Facebook, Twitter, YouTube, Instagram, Google Plus, Vine etc.)  

• Strong analytical and numeracy abilities required.  

• Skilled in industry related research and stats tools. 

• A good understanding of SEO and digital marketing.   

• Strong up to date understanding of tracking and tagging, attribution modelling, behavioral marketing, database modelling, retargeting, addressability, viewability, brand safety  

• Strong organizational skills, multi-tasking capabilities and detail oriented.  

• Good understanding of media channels, both digital and traditional   

• Problem-solver 

• Proven experience using data to generate insights and demonstrate their value to influence business decisions. 

• Experience with MarTech, social analytics (listening and native platforms), reporting dashboard technology and digital media whilst strategically focusing on business objectives. 

• High attention to detail 

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

At Luno, our main objective is to provide our users with a secure and streamlined cryptocurrency experience. To achieve this, our Internal Audit team plays a critical role in enforcing compliance, identifying potential risks and hazards, and prompting enhancements throughout our organization. We are currently seeking an experienced Audit Manager to lead our team and deliver exceptional insights and solutions that align with our strategic objectives.

The role in a nutshell:

We're looking for a Senior Compliance Auditor to help us deliver our risk-based Internal Audit plan as we continue to support the organisation’s assurance and advisory needs. The role reports to the Internal Audit Lead who reports administratively to the CFO and functionally to the Board and Risk Committee.

Your mission will be:

• Contribute to the development of a risk-based Internal Audit plan with a focus on Compliance.
• Maintain and update the audit universe, identifying emerging risks and regulatory requirements.
• Understand the business's risk profile in the broader context of the group and industry.
• Perform allocated audits in line with the approved Internal Auditing Methodology, in line with International Standards of Auditing and maintain quality and performance standards consistently.
• Execute and deliver the audit plan and management requests promptly. 
• Deliver impactful audit reports with well-considered management actions and due dates promptly.
• Drive the Combined Assurance efforts of the organisation.
• Execute the issues assurance plan promptly and by quality standards.
• Cultivate and maintain effective relationships with auditees.
• Contribute effectively to administrative needs of the Internal Audit function.

A little about you:

 - Minimum Experience Level and Preferred Qualifications:

• A tertiary honours degree (or equivalent) in Internal Audit/Risk Management/Law.
• A minimum of 5 years experience with at least 3 years in a compliance related position and 2 years in an Internal Audit role..
• Ability to perform all stages of an audit project in line with applicable standards.
• A minimum of 2 years experience in key regulations in the Financial Industry ( especially AML/CFT regulations).

- Additional skills that will be beneficial to your application:

• Experience in Blockchain and Cryptocurrency.
• Relevant Compliance Certifications.
• Experience in auditing AML across various countries.
• Experience in auditing the ISO standards.
• Experience in auditing SOC compliance.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team: 

The AML Operations team takes care of the operational aspects of financial crime risk identification matters for Luno's global business. Our mission is to create a world class compliance experience for Luno as well as our customers. We make sure we have the processes and information available that enable us to truly understand our customer risk, we monitor for any external red flags customers may raise when they use Luno and we deal with any questions our business or customers may have on what good looks like. We operate in regional teams around the world with our central team in South Africa.

The role in a nutshell:

You will form part of the Anti-Money Laundering (“AML”) Operations team based in South Africa, and you will report to the AML Operations - Transaction Monitoring Team Lead. Our AML Operations team looks after our global business and consists of a growing team of enthusiastic, energetic Lunauts. You will work in a fast paced environment, collaborating with other business units, including Engineering, Product and Legal teams, servicing the business on an international level together with the teams from Africa, Asia Pacific, Europe and the United States.

Your mission will be:

• Agile execution on key projects and operational delivery of work within the Transaction Monitoring Team, specifically the execution of transaction monitoring alerts, regulatory reporting activities and regulatory requests.
• Knowledge you are required to have and apply
• Working on problems that are varied and which require a review of different factors, applying learned techniques and contributing to analysis and investigation to solve problems for the team, within the AML Policy framework and overall Risk Management and Compliance Programme (“RMCP”).
• Vetting your own work and delivery, communicating progress and escalating blockers to the team
• Supporting internal compliance audits
• Understanding AML regulations and developments in legislation, and pointing out when you suspect that Luno may be in breach of regulations 
• Investigate, Analyse & Execute:
• Creating initial reports/analysis for review 
• Attending to all aspects relating to Travel Rule including customer communications, virtual asset service provider (VASP) due diligence and queue review 
• Navigating and using Chainalysis Reactor effectively to review and assess customer transaction alerts 
• Managing and drafting responses to standard and ad hoc regulatory requests, as well as to banking partners and other ad-hoc requests for information 
• Assisting with in depth transactional investigations into customer profiles 
• Managing customer exits as a result of transactional reviews 
• Finalising and filing reports (subject to review) in respect of outbound regulatory reporting in conjunction with the relevant Money Laundering Reporting Officer (“MLRO”)
• Technological Expertise: Using internal investigation/analytical tools e.g. Chainalysis KYT, Chainalysis Reactor and ComplyAdvantage, to a basic level to conduct in depth investigations or analysis 
• Reporting Writing & Key Risk Indicator (KRI) Management: Compiling clear and accurate reports based on work performed and to contribute to key risk indicators applicable to the functional area.
• Cross-functional / team collaboration & Written / Oral Communication: Developing stable working relationships, internally and externally 
• Business & Anti-Financial Crime Strategic Goals: Providing insights that contribute to the team's strategic direction and ability to understand Luno's function/department strategy.

A little about you:

• Tertiary Education, to the equivalent of graduate
• A minimum of 3 years work experience in an Anti-Money Laundering and Countering Terrorist Financing related field
• Strong analytical mindset 
• Ability to adapt within a fast-paced environment
• Strong attention to detail and experience in process writing and documenting outcomes of reviews and investigations 
• High proficiency in English (please ensure that your application is in English)
• If not a South African citizen, an existing, valid permit to work in South Africa
• Entrepreneurial, strong sense of responsibility and very high level of integrity
• Solid interpersonal, communication and negotiation skills
• Friendly, transparent, articulate and driven to succeed
• Familiarity with cryptocurrencies will be highly advantageous

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

The Cloud Security team at Luno is responsible for identifying security threats and improvement areas within our cloud hosted resources, and ensuring that we both strive to implement best practices everywhere and detect any deviations. This team works closely with engineering and IT operations to ensure the best security practices are followed in both areas of the business.

About the role: 

We're looking for a AWS Cloud Security Analyst to be a force multiplier across the organisation, someone who brings deep cloud security expertise, strong architectural thinking, and the confidence to challenge assumptions when needed.You’ll work hands-on across our AWS, Kubernetes, CI/CD and developer environments, surfacing risks early, designing secure patterns, automating controls, and strengthening the foundational security posture that underpins a global crypto exchange.This is a role for someone who wants to build, influence, advise, and elevate — not just run scanners.

Your mission will be:

• Continuously assess and uplift the security posture of our AWS and Kubernetes environments through automation and secure-by-design principles.
• Partner closely with Engineering, SRE, and IT Ops to deliver practical, business-enabling security solutions — not blockers.
• Analyse existing infrastructure and microservice architectures, highlight systemic risks, and define secure patterns that scale.
• Lead security input across new projects from design → delivery, ensuring resilient architectures and guardrails are in place early.
• Develop proof-of-concepts, hardening strategies, and safe rollout plans for improvements.
• Strengthen detection and response capabilities by improving security telemetry, triage, anomaly detection, and automation

• Advanced AWS expertise — ideally with Professional or Specialty certifications.
• Strong experience in Kubernetes, cluster security, and containerised workloads.
• Background in Cloud Engineering / SRE / DevOps / Systems with strong security instincts.
• Proficiency in automation and scripting (Python preferred).
• Hands-on experience with Terraform and secure IaC patterns.
• A solid understanding of CI/CD pipelines and the SDLC.
• A mindset that balances pragmatic engineering with strong security judgement.
• Curiosity, ownership, and a genuine passion for learning and improving systems

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events.
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Nintex:

At Nintex, we are transforming the way people work, everywhere.  

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

About the role:

The Customer Support Engineer I is responsible for providing outstanding technical support focused on the overall success of Nintex’s customers and partners. They will collect all relevant data required to effectively troubleshoot and understand how the customer is using our products. They will ensure that all Service Level Agreements are met, and that each customer has a positive experience with each contact.  

Your contribution will be:

Technical Support and Product Expertise: Using the company CRM, Phone or Chat, interact with external customers and partners to resolve all technical issues with Nintex’s products and environments where Nintex products are deployed.  The role is required to use company and third-party training sites to grow knowledge and stay at the forefront of software technology stacks used by Nintex and its customers and become a subject matter expert.  

Customer Engagement and Ambassadorship: The customers must be the central focal point in all interactions, and the role will act as the voice of the customer in all interactions ensuring all defined SLA’s are adhered to ensure their continued success. In this role you must “know your customer”, be able to identify the customer’s technical ability, and customize messaging to ensure the customer has a clear understanding of what is being conveyed to them. The role will anticipate follow-up questions and provide additional documentation to proactively answer ancillary questions or future issues.   

Replications and Knowledge Base: Use company virtual machines and tools to replicate complex customer scenarios, confirm whether behavior is unique to Nintex and document all results into defined Nintex department.  On completion of all cases, the role will participate in knowledge base creation for internal and external consumption to reduce future in-bound case volume and same case issues.  

Team success: Customer success starts with great teammate success. The role will take part in all team meetings sharing ideas and knowledge to grow the effectiveness of the overall global support department. The role must take equal ownership of periodic out of hours on call availability.  

To be successful, we think you need:

The Nintex product suite can be deployed across a range of environments and the experience required from the list below will be dependent on the product you support  

• Microsoft certification in cloud technologies   

• Experience in administration of Microsoft SharePoint  

• Demonstrable experience in (HTML, CSS, REST, JAVA, .NET)  

• Knowledge of Microsoft web server and development products (i.e. Visual Studio, IIS and IIS plugins)  

• Experience in planning or setting up infrastructure - Active Directory, load balancing and packet capture analysis  

• Experience with salesforce as a user, power user or administrator  

• Prior experience supporting applications that integrate with Salesforce  

• SQL developer experience - understand stored procedure, database design  

• Experience with network diagnostics and troubleshooting

What’s in it for you?

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Equity Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of Luno’s Market Surveillance team based in Cape Town and will help scale the capability of the team for Luno’s global business with support from a growing team of enthusiastic, energetic Lunauts and through the use of technology and data-driven insights. You will report to the Market Surveillance Manager in South Africa and collaborate with other Anti-Financial Crime and Liquidity team members across multiple regions.

Your mission will be:

Your efforts as a Market Surveillance Analyst will ensure market conduct compliance is upheld by investigating, analysing and responding to surveillance alerts and suspicious trading events. The role will require agile execution on key projects and operational delivery of work within the functional team, while applying structured analysis to inform sound, evidence-based decisions. 

• Knowledge you are required to have and apply:
• Working on varied and often complex problems that require the assessment of multiple factors, applying sound judgement and learned techniques to deliver structured, data-informed analysis and investigation within the Market Surveillance policy framework and the broader Risk Management and Compliance Programme (“RMCP”).
• Vetting your own work and delivery, communicating progress and escalating blockers to the team
• Supporting internal compliance audits and facilitating compliance with regulations to ensure the market is operated in an orderly, fair and transparent manner;
• Understanding Market Surveillance regulations and developments in legislation, and pointing out when you suspect that Luno may be in breach of regulations
• Identify and adequately resolve issues noted on our exchange monitoring software that relate to Market Surveillance responsibilities.
• Investigate, Analyse & Execute:
• Independently escalate a series of alerts into a full-scale investigation, and interpret whether the trading behaviour is risky or explainable by market dynamics
• Analyse transactions, identifying suspicious patterns and behavioural trends, and distinguishing between legitimate and suspicious activities using sound analytical judgement and available data sources
• Adheres to the defined procedure for resolving an investigation or escalating risky activity, able to derive an appropriate recommendation and communicate the outcome
• Identify broader trading patterns or trends emerging across alerts and proactively raise potential systemic risks to the team
• Technological Expertise: 
• Independently uses problem-solving methodologies and available internal and external data tools to conduct structured investigative analysis on trading activity
• Understand, tune and report on trade surveillance rules and thresholds
• Understand market dynamics and root causes of changes affected by the functional area, and how they impact internal and external tools
• Comfortable working with datasets and interpreting quantitative outputs generated by surveillance systems
• Curiosity, Industry Awareness & Crypto Risk Assessment
• Demonstrates a strong interest in the evolving cryptocurrency landscape, staying informed on emerging trends and projects
• Applies critical thinking to assess the legitimacy, risk, and strategic fit of crypto assets under review
• Supports safe and compliant asset listings that align with Luno’s growth strategy and regulatory expectations
• Reporting Writing & Key Risk Indicator (KRI) Management: Compiling clear, accurate and evidence-based reports based on work performed, contributing to key risk indicators and ensuring outputs are supported by reliable data analysis applicable to the functional area as well as filing regulatory reports to ensure compliance and deepening trust with regulators;
• Cross-functional / team collaboration & Written / Oral Communication: Developing stable working relationships, internally and externally and communicating with the wider Financial Crime and Liquidity team to support ad-hoc requests and queries
• Business & Anti-Financial Crime Strategic Goals: Providing insights that contribute to the team's strategic direction and ability to understand Luno's function/department strategy.

A little about you:

• A relevant university degree from a recognised tertiary institution;
• At least 3 years of experience in a financial markets-related role within a trading or compliance environment;
• Ability to adapt within a fast-paced environment;
• Strong analytical, detail-oriented mindset with the ability to interpret and draw insights from data;
• Ability to conduct quantitative analysis using varied information sources to investigate complex financial transactions and trading behaviour;
• If not a South African citizen, an existing, valid permit to work in South Africa;
• A can-do, get-things-done attitude with outstanding problem-solving skills and the ability to conceptualise new ideas;
• Friendly, articulate, sound interpersonal skills and driven to succeed;
• Excellent English communication and writing skills;
• Strong sense of ethics, transparent, responsible and with unwavering integrity.

It will be highly advantageous if you have:

• An SAIFM certification or other relevant certification, such as an RPE specialisation in the SA Financial Market;
• A BSc, BEng, BComm or other relevant qualification from an accredited college/university in Finance, Engineering, Computer Science, Information Systems, Statistics, Math or a related quantitative field of study;
• Have a track record of working in Fintech or Regtech environments;
• Are familiar with and passionate about cryptocurrencies.

Life at Luno:

• A forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Improve body and mind, with excellent private medical insurance.
• Access to Learnably and our additional learning platforms for your personal and professional development.
• Generous maternity/paternity and even paw-ternity for your furry friend.
• Annual Inspiration Day, in addition to your annual leave, which increases based on your length of service! Plus the option to buy and sell leave. 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
• Free lunch and snacks.
• 0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us: 

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

As a Lead Java Engineer at Luno, you’ll be at the core of our financial exchange transformation, through migrating and modernising our architecture to deliver resilient, high-performance trading systems. You’ll help design the backbone of our global exchange infrastructure, ensuring it scales reliably for millions of customers worldwide. Join us and make a tangible impact on building a new global financial system.

Your mission will be:

• Architecture Migration: Lead the design and implementation of core exchange services as we migrate legacy components into a modern, modular Java-based architecture.
• System Optimisation: Analyse and optimise matching engine, order routing, and settlement workflows for latency, throughput, and fault tolerance.
• Scalable Design: Contribute to a globally distributed, high-availability trading platform with a strong focus on resilience, monitoring, and observability.
• Collaborative Delivery: Work closely with product managers, architects, and fellow engineers to ensure features are delivered on time and aligned with business and compliance needs.
• Technical Leadership: Guide design patterns, performance tuning, and best practices in large-scale system development.
• Code Quality & Governance: Maintain high-quality code standards with strong test coverage, documentation, and adherence to regulatory and operational controls.
• Continuous Improvement: Identify opportunities to improve system reliability, reduce technical debt, and streamline deployment pipelines.
• Mentorship: Coach and mentor engineers across the team, with a focus on scalable Java development and financial systems design.

A little about you:

• Proven Seniority: Proven experience as a senior or lead-level software engineer, with deep expertise in large-scale, distributed Java systems—ideally within financial markets, trading, or exchange infrastructure.
• Java Expertise: Strong proficiency with Java, JVM internals, concurrency, performance tuning, and frameworks such as Spring Boot. Experience with event-driven systems (Kafka, RabbitMQ, etc.) is highly valuable.
• Financial Systems Understanding: A solid understanding of trading and exchange systems (order books, matching engines, risk management, or settlement workflows).
• Computer Science Fundamentals: Strong foundations in algorithms, data structures, networking, and global-scale system design.
• Architecture & Technical Change: A track record of driving architectural change, including re-platforming or migrating legacy systems to modern, scalable architectures.
• Leadership & Collaboration: Strong collaboration, leadership, and mentoring skills, with proven ability to guide teams through complex system migrations.
• Customer & Compliance Focus: Ability to balance technical design with reliability, compliance, and operational governance in a regulated financial environment

Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see 

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Enjoy peace of mind with Luno's comprehensive retirement fund and essential risk benefits.
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events.
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-DNI

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of Luno’s Market Surveillance team based in Cape Town and will help scale the capability of the team for Luno’s global business with support from a growing team of enthusiastic, energetic Lunauts and through the use of technology and data-driven insights. You will report to the Market Surveillance Manager in South Africa and collaborate with other Anti-Financial Crime and Liquidity team members across multiple regions.

Your mission will be:

Your efforts as a Market Surveillance Analyst will ensure market conduct compliance is upheld by investigating, analysing and responding to surveillance alerts and suspicious trading events. The role will require agile execution on key projects and operational delivery of work within the functional team, while applying structured analysis to inform sound, evidence-based decisions. 

• Knowledge you are required to have and apply:
• Working on varied and often complex problems that require the assessment of multiple factors, applying sound judgement and learned techniques to deliver structured, data-informed analysis and investigation within the Market Surveillance policy framework and the broader Risk Management and Compliance Programme (“RMCP”).
• Vetting your own work and delivery, communicating progress and escalating blockers to the team
• Supporting internal compliance audits and facilitating compliance with regulations to ensure the market is operated in an orderly, fair and transparent manner;
• Understanding Market Surveillance regulations and developments in legislation, and pointing out when you suspect that Luno may be in breach of regulations
• Identify and adequately resolve issues noted on our exchange monitoring software that relate to Market Surveillance responsibilities.
• Investigate, Analyse & Execute:
• Independently escalate a series of alerts into a full-scale investigation, and interpret whether the trading behaviour is risky or explainable by market dynamics
• Analyse transactions, identifying suspicious patterns and behavioural trends, and distinguishing between legitimate and suspicious activities using sound analytical judgement and available data sources
• Adheres to the defined procedure for resolving an investigation or escalating risky activity, able to derive an appropriate recommendation and communicate the outcome
• Identify broader trading patterns or trends emerging across alerts and proactively raise potential systemic risks to the team
• Technological Expertise: 
• Independently uses problem-solving methodologies and available internal and external data tools to conduct structured investigative analysis on trading activity
• Understand, tune and report on trade surveillance rules and thresholds
• Understand market dynamics and root causes of changes affected by the functional area, and how they impact internal and external tools
• Comfortable working with datasets and interpreting quantitative outputs generated by surveillance systems
• Curiosity, Industry Awareness & Crypto Risk Assessment
• Demonstrates a strong interest in the evolving cryptocurrency landscape, staying informed on emerging trends and projects
• Applies critical thinking to assess the legitimacy, risk, and strategic fit of crypto assets under review
• Supports safe and compliant asset listings that align with Luno’s growth strategy and regulatory expectations
• Reporting Writing & Key Risk Indicator (KRI) Management: Compiling clear, accurate and evidence-based reports based on work performed, contributing to key risk indicators and ensuring outputs are supported by reliable data analysis applicable to the functional area as well as filing regulatory reports to ensure compliance and deepening trust with regulators;
• Cross-functional / team collaboration & Written / Oral Communication: Developing stable working relationships, internally and externally and communicating with the wider Financial Crime and Liquidity team to support ad-hoc requests and queries
• Business & Anti-Financial Crime Strategic Goals: Providing insights that contribute to the team's strategic direction and ability to understand Luno's function/department strategy.

A little about you:

• A relevant university degree from a recognised tertiary institution;
• At least 3 years of experience in a financial markets-related role within a trading or compliance environment;
• Ability to adapt within a fast-paced environment;
• Strong analytical, detail-oriented mindset with the ability to interpret and draw insights from data;
• Ability to conduct quantitative analysis using varied information sources to investigate complex financial transactions and trading behaviour;
• If not a South African citizen, an existing, valid permit to work in South Africa;
• A can-do, get-things-done attitude with outstanding problem-solving skills and the ability to conceptualise new ideas;
• Friendly, articulate, sound interpersonal skills and driven to succeed;
• Excellent English communication and writing skills;
• Strong sense of ethics, transparent, responsible and with unwavering integrity.

It will be highly advantageous if you have:

• An SAIFM certification or other relevant certification, such as an RPE specialisation in the SA Financial Market;
• A BSc, BEng, BComm or other relevant qualification from an accredited college/university in Finance, Engineering, Computer Science, Information Systems, Statistics, Math or a related quantitative field of study;
• Have a track record of working in Fintech or Regtech environments;
• Are familiar with and passionate about cryptocurrencies.

Life at Luno:

• A forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Improve body and mind, with excellent private medical insurance.
• Access to Learnably and our additional learning platforms for your personal and professional development.
• Generous maternity/paternity and even paw-ternity for your furry friend.
• Annual Inspiration Day, in addition to your annual leave, which increases based on your length of service! Plus the option to buy and sell leave. 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
• Free lunch and snacks.
• 0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely..

The role in a nutshell:

We are seeking an experienced, visionary, and results-driven individual to lead our Exchange function as the Head of Exchange. This pivotal leadership role will be responsible for the strategic direction, operational excellence, regulatory compliance, and overall growth of our trading platform. The ideal candidate has a deep understanding of market structure, technology, liquidity provision, and exchange operations in the digital assets space.

Your mission will be:

- Strategy and Vision

• Define and execute the long-term strategy for the exchange, including product roadmap, market positioning, and growth initiatives, aligning with the company's overall vision.
• Identify new market opportunities, product expansions (e.g., new derivatives, staking products, token listings), and partnerships to drive volume and revenue growth.
• Lead the analysis of relevant market trends, competitive landscapes, and technological advancements to maintain a competitive edge.
• Partner with other businesses within the group to develop new opportunities and drive synergies across the group

- Exchange Operations and Performance

• Oversee the day-to-day operations of the exchange, ensuring high performance, stability, security, and low latency of the trading infrastructure.
• Drive continuous improvement in trading features, execution quality, market making tools, and overall user experience for retail and institutional clients.
• Monitor and analyse key performance indicators (KPIs) such as trading volume, market share, revenue, and liquidity depth, as well as P&L performance, implementing strategies to meet aggressive targets.
• Manage relationships with key market participants, including liquidity providers, custodians, and institutional traders.
• Lead the community management of Luno’s top traders globally to create a valuable ecosystem gathering constant feedback to drive customer improvements across the trading product suite. 

- Regulatory Compliance and Risk Management

• Ensure all exchange operations, listings, and market activities are fully compliant with relevant global regulations and internal policies (e.g., AML, KYC, market abuse monitoring).
• Act as the primary contact for regulatory bodies and internal compliance teams concerning exchange operations.
• Develop and enforce robust risk management frameworks, including trading risk, credit and counterparty risk, operational risk, and technological risk.

- Team Leadership and Management

• Lead, mentor, and grow a high-performing team across trading operations, product management, market surveillance, and technology functions dedicated to the exchange.
• Foster a culture of innovation, accountability, collaboration, and continuous learning within the Exchange team and the broader business.
• Collaborate closely with cross-functional teams including Engineering, Product, Legal, Compliance, Finance, Treasury and Marketing.

A little about you:

• Experience: Minimum of 8-10+ years of experience in a senior leadership role within a reputable cryptocurrency exchange, electronic trading venue, or leading financial institution, with a direct focus on market operations or product management. Experience in Digital Assets is required.
• Market Knowledge: Deep expertise in market microstructure, electronic trading systems, liquidity strategies, and order book management.
• Leadership: Proven track record of building, mentoring, and managing high-performing, geographically distributed teams.
• Regulatory Acumen: Strong understanding and experience of regulatory requirements (e.g., MiFID II, SEC, CFTC, FSCA, FCA, or equivalent crypto/financial regulations) relevant to operating a trading venue.
• Technical Proficiency: Solid understanding of trading technology, system architecture, and low-latency environments.
• Education: Bachelor’s or Master’s degree in Finance, Economics, Computer Science, or a related field.

- Preferred Skills

• Experience launching new exchange products or expanding into new regulated markets.
• Familiarity with various products beyond spot trading, such as derivatives (futures, options), lending/borrowing, and staking services.
• Strong network within the institutional trading and financial technology communities.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of the Anti-Money Laundering (“AML”) Operations team based in South Africa, and you will report to the AML Operations Manager. Our AML Operations team looks after our global business and consists of a growing team of enthusiastic, energetic Lunauts. You will work in a fast paced environment, collaborating with other business units, including Customer Support, Onboarding, Engineering, Product and Legal teams, servicing the business on an international level together with the teams from Africa, Asia Pacific and Europe.

About the team: 

The AML Operations team takes care of the operational aspects of financial crime risk identification matters for Luno's global business. Our mission is to create a world class compliance experience for Luno as well as our customers. We make sure we have the processes and information available that enable us to truly understand our customer risk, we monitor for any external red flags customers may raise when they use Luno and we deal with any questions our business or customers may have on what good looks like. We operate in regional teams around the world with our central team in South Africa.

Your mission will involve: 

• Management and oversight of the Screening Team on all functional and people management aspects;
• Managing and supervising Screening Team members, including:
• providing guidance on execution of functional duties and as required, become actively involved to meet schedules and resolve problems;
• supporting personal development;
• building relationships with and between team members, set expectations, define and delegate tasks and help remove obstacles;
• Managing team member onboarding and role based training;
• Conducts regular 1-1s with team members and raise performance matters with key stakeholders;
• Maintain open lines of communication with team members, including on priorities, policy and processes;
• Managing all aspects of customer screening and the outcomes thereof in respect of:
• sanctions, adverse media and political exposure; 
• private watch lists;
• geolocation and geofencing; 
• perform a QA function and
• any other AML risk identifiers and typologies as appropriate;
• Management, fine tuning and reporting on screening rules, thresholds and outcomes;
• Governance and reporting in respect of team performance, progress tracking, service level agreements, key risk indicators and operational metrics;
• Oversight over the drafting and, where appropriate, filing of regulatory reports and responding to regulatory requests;
• Establishing processes for, review of and managing of quality assurance; 
• Drafting and implementing standard operating procedures, including in respect of account closures, exits and the unverifying of customer accounts, and guidance to ensure compliance with regulations;
• Coordination and management of senior management approvals;
• Creating, implementing and managing role based training;
• Collaborate with AML Operations Manager in developing, planning and managing the Screening Team’s operational plans and strategic goals, including in relation to Smart Goals;
• Collaborating with the wider Anti-Financial Crime team to support ongoing investigations, queries and analytics;
• Supporting the AML Operations Manager in the planning and oversight of day to day team tasks;
• Working with the Compliance Advisory team to ensure that our operations are regulatory compliant and manage the implementation of new regulations or changes to existing regulations;
• External and internal stakeholder management in conjunction with the AML Operations Manager and Head of Anti-Financial Crime;
• Supporting external and internal compliance audits; 
• Supporting Luno’s compliance efforts across multiple geographies; and
• Supporting the business with AML operations related queries, including triaging received queries and resolution of questions pertaining to Luno’s compliance procedures.

The ideal candidate will have:

• A degree or diploma from a recognised tertiary institution
• A minimum of 5 years work experience in an Anti-Money Laundering and Countering Terrorist Financing related field
• Strong analytical mindset 
• Ability to adapt within a fast-paced environment
• Strong attention to detail and experience in process writing and documenting outcomes of reviews and investigations 
• High proficiency in English (please ensure that your application is in English)
• If not a South African citizen, an existing, valid permit to work in South Africa
• Entrepreneurial, strong sense of responsibility and very high level of integrity
• Solid interpersonal, communication and negotiation skills
• Friendly, transparent, articulate and driven to succeed
• Familiarity with crypto-currencies will be highly advantageous

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us: 

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team: 

The Data community at Luno, comprising Data Engineers, Scientists and Analysts, uncovers valuable insights from the vast amounts of data we gather from our customers and platform. These insights are crucial for guiding our product development and business strategy.

As a Product Data Scientist joining Luno, you would be part of the Product Analytics team providing high quality insights into our product through experimentation and advanced analytics.

Our current technology stack includes Databricks, Thoughtspot, Amplitude and Segment.

The role in a nutshell:

As we accelerate on our mission to put crypto in everyone’s hands, your role is to use data and insights to drive better product decisions and influence the Luno product strategy. This will involve collaborating with cross-functional teams to find, size, prioritise, evaluate and iterate on problems and opportunities to enhance our product. 

This is a hands-on product analytics role focused on experimentation, customer behaviour and data-informed decision-making. While there may be opportunities to apply modelling or machine learning techniques for specific use cases, this is not a production ML-focused role.

Your mission will be:

• Partner with cross-functional product teams including Product Managers, Designers and Engineers to provide product analytics for data-informed decisions.
• Partner with product and marketing teams to evaluate and optimise growth initiatives across acquisition, activation, retention and re-engagement.
• Empower teams with the data, tools and skills required to prioritise initiatives and shape the product roadmap.
• Design and implement event tracking data to unlock actionable insights.
• Define, understand, and test opportunities and levers to improve the product through insights and recommendations.
• Partner with product and marketing teams to design high-quality experiments, interpret results and ensure learnings translate into action.
• Apply analytical techniques such as segmentation, funnel and cohort analysis to deeply understand customer behaviours and journeys.
• Use data and analytics to inform, influence and support execution of the product strategy.

A little about you:

• You enjoy using data to understand complex customer behaviour and turn ambiguity into clear, actionable insights.
• You approach problems in a structured way, forming hypotheses, testing assumptions and iterating based on evidence.
• You’re comfortable influencing product and growth decisions without direct ownership, using data, clear reasoning and storytelling.
• You can balance speed and analytical rigour, knowing when fast, directional insight is more valuable than perfectly polished analysis.
• You communicate confidently with both technical and non-technical stakeholders, adapting your message to your audience.
• You enjoy collaborating with cross-functional partners and value collective outcomes over individual credit.
• You’re curious by nature and motivated to keep learning as tools, techniques and the data landscape evolve.

The ideal Lunaut will have:

• Typically 3+ years of experience in a data, analytics or product analytics role.
• A strong foundation in quantitative disciplines such as Statistics, Mathematics, Computer Science, Engineering or Economics (degree or equivalent practical experience).
• Experience partnering with cross-functional product teams to influence product direction, prioritisation and decision-making using data.
• Demonstrable experience designing, analysing and interpreting experiments (e.g. A/B tests) in a product environment.
• Hands-on experience working with event-level product data to understand customer behaviour and journeys.
• Strong SQL skills and experience working with relational databases.
• Experience using data visualisation and BI tools (e.g. Thoughtspot or similar) to communicate insights.
• Working proficiency in Python (or similar) for analysis and statistical work.
• The ability to translate ambiguous business problems into clear analytical questions and actionable insights.
• Confidence communicating data-driven insights to both technical and non-technical stakeholders.
• Comfort operating in fast-moving, evolving environments and adapting your approach as context changes.
• An interest in crypto and financial products, and curiosity to learn more about the space.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-DNI

Senior Full Stack Engineer

The Role - What will you be doing? 

Key Responsibilities and Duties

• Join a rapidly growing team to help BCB build and scale our products and deliver them to clients.
• Use your software engineering skills to develop, test, release, support and maintain complex financial platforms. Our backend is written in Node driven by SQL databases and our front-end uses the Angular framework. All our services run in google cloud in Kubernetes.
• Work closely with product managers to focus on new feature design, build and ship scalable products.

So, what are we looking for?

• 5+ Years Experience in software engineering.
• Experience working with microservices and distributed systems architecture.
• Expert proficiency in server-side development.
• Proficiency in TypeScript.
• Experience with event-driven architecture and message queuing systems, ideally Google Pub/Sub, Kafka.
• Experience with Node.JS and server frameworks, ideally NestJS.
• High level expertise in SQL development and database programming: MySQL/PostgreSQL.
• Good working knowledge of front-end frameworks, ideally Angular.
• Knowledge of Cloud Platforms, ideally Google Cloud..
• Expertise in automated testing at unit, integration and system level.
• Experience with CI/CD platforms, ideally gitlab.
• Experience in Fintech/Banking is highly desirable.
• Take ownership of key architectural decisions and contribute to the technical roadmap.
• Mentor junior engineers and champion best practices within the team.

What’s in it for you?       

Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team. 

The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated.  

At BCB, you don’t just work for your manager; they work for you too. We believe in empowering individuals to create a culture of personal growth, together. We focus on driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We’re passionate about our business, our people, and providing 360-degree support for success.       

• The chance to operate at the forefront of our industry                                   
• You can talk to anyone in the business as there are no barriers and everyone is accessible
• You will be collaborating with teams on a hybrid working arrangement
• We value team success where every individual can grow and prosper
• 30 days annual leave each year, excluding bank holidays
• 4 wellbeing days per year to prioritise your mental health 
• 1 company volunteering day per year
• Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy

About BCB Group

BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world’s largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers.

Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world’s most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles.

Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy.

Our mission is to create the trusted platform to pay, store, trade and earn fiat and digital assets, globally 24/7

www.bcbgroup.com