See yourself at Twilio

Join the team as Twilio’s next Senior Solutions Engineer - APJ on Twilio’s Digital Sales Communications team!

About the job

This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment.

Twilio’s Senior Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.

Senior Solutions Engineers should be comfortable engaging with mid-level managers or sketching out an API flow on a whiteboard with customer software engineers.

As a Senior Solutions Engineer you will be able to fully and independently run low to mid-complexity opportunities. You will have exposure to all aspects of a deal and will work towards comprehensive knowledge of both our technology and elements of the deal cycle. Additionally, you will take the initiative in identifying and resolving issues that can improve the overall efficiency and effectiveness of the team. In doing so, you may lead the design and execution of small to medium technical projects with limited oversight.

Responsibilities

In this role, you’ll:

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
• Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
• Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
• Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders.
• Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
• Take the initiative to identify and solve problems - both for the customer and within the organization as we grow.
• Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting.
• Excellent communicator and presenter able to gain audience confidence.
• An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
• Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution.
• Previous software development experience or working knowledge in one or more of the following areas:
  • Backend (Java, C#, Node.js, Python, PHP)
  • Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
  • Experience building with REST APIs.
• Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.

Desired:

• Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
• Previous experience in Telecom, SIP, Contact Center, or Security is a plus.
• Experience with sales methodologies. 

Location

This role will be Remote, and based in Australia, Japan or Singapore.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

【仕事内容】

▼職務内容
PlayStation™Networkは、月間アクティブユーザー1億アカウント以上を抱える世界有数の巨大ネットワークサービスです。私たちは現在、世界中のプレイヤーをつなぐコミュニケーション機能のさらなる進化と、マルチプラットフォーム展開（コンソール、PC、モバイル）に向けた新機能開発（ボイスチャット機能）を推進しています。
本プロジェクトは、既存の枠組みにとらわれず、新しいサーバーアーキテクチャの検討・構築を進めるフェーズにあります。PoC（概念実証）から製品化を見据えて一貫して取り組む、裁量の大きい環境です。
数億人規模のユーザー体験を支える大規模トラフィックと、低遅延・高信頼性が求められるリアルタイム通信領域において、世界水準の品質が求められます。
本ポジションにおいては、エンジニアとして技術的なTrial and Errorの側面からプロジェクトを支えていただくため、エンジニアとしてスペシャリストの指向性が高い方をお待ちしております。

▼組織/職場紹介
私たちはゲームというエンタテインメントを通じて、あらゆる年代や人種を超え世界中の人々に最高の遊び場を提供するために日々取り組んでいます。
私たちの組織には、組織自体も、提供しているプラットフォームもグローバルで大規模であるという特徴があります。本求人の組織では、主に米国のチームと協力しながらサービスの開発を行っており、提供しているプラットフォームは世界の数多くのユーザの巨大なトラフィックを日々処理しています。この環境で私たちは英語力や技術力などで様々なチャレンジをしています。この中には、海外チームとのミーティングや出張の機会もあります。
私たちが自社でサービス開発を行っているプラットフォーマーであることは、業務の幅の広さにも影響しています。一般のゲームプレイヤー向けの B2C だけではなく、ゲームを開発するパートナー企業をサポートするための B2B も提供しており、巨大なトラフィックを処理する Web API の開発だけではなく、業務向けの Web アプリケーションの開発も行っています。
組織としてより良いやり方や新しいやり方を模索することが推奨されており、チームによっては自分の役割を超えてフルスタックな取り組みを行うなど、様々な個性のチームがあります。チームの雰囲気は様々ですが 20 代、30 代の社員も多く、若い世代の方であっても意見が言えてフラットに議論ができる職場です。ゲーム好きな社員が多いため、自社の製品やゲームについて会話することも頻繁にあります。
TechLeadとして開発の最前線でご活躍いただきつつ、将来的なキャリアとしてはアーキテクトポジション、マネジメントやプロジェクト推進に進むことも可能です。

▼魅力
私たちの環境で得られるこれらのユニークな体験にご興味がある方は、ぜひご検討ください。PlayStation™Networkの成功をさらに加速させ、新たなビジネスを切り拓く熱意のある方をお待ちしています。
・ 裁量とスケール
・世界的なプラットフォームにおける、スタートアップのような裁量とスピード感を持って取り組めます。
・技術的な挑戦：「リアルタイム通信 × 大規模トラフィック」というバックエンドエンジニアとして高難度の技術課題に、RustやAWS等のモダンな技術で挑めます（JavaやC++等で活躍できるエリアもあります）。
・グローバルキャリア：USチームとの密な連携を通じ、日本にいながらグローバル水準の開発プロセスと英語力を磨くことができます。

▼使用している技術領域
現時点で必要な知識ではなく、ソフトウェア開発の本質的な思考力や構築力を期待します。
・Cloud Native (AWS やコンテナ、マイクロサービスを活用中、サービスメッシュは導入中)
・システム要件定義 / 設計
・Java や Python
・RDB や KVS
・REST API と Web 技術
・Kubernetes と Linux を用いたサーバ開発・運用
・Web サービスのテスト及びテストの自動化
・CI/CD ツールチェイン
・GitHub
・アジャイル (Scrum)
・DevOps

【応募資格】
◆必須（MUST）
・サーバーサイド/バックエンドの開発経験（言語不問：Java, Rust, C++など）
・Linuxの基本操作およびTCP/IPなどネットワーク技術に関する基礎知識
・コンピュータサイエンスの基礎知識
・ビジネスレベルの日本語力
・読み書きレベルの英語力（ドキュメント読解、チャットでの意思疎通）

◆歓迎（WANT）
・C++を用いた開発経験（サーバーサイド・組み込み問わず歓迎）
・Rust でのプログラミング経験、または強い興味・関心
・AWSなどのパブリッククラウドを用いたネットワークサービスの設計・構築経験
・WebRTCやWebTransportなどの低遅延・リアルタイム通信技術への知見、興味関心
・英語での口頭コミュニケーション能力（会議での議論など）

■語学力
・[日本語] 普段の業務では日本語を用います。ミーティングなどでの会話、既存の日本語ドキュメントの読解、チャットやビジネスツールなどでの読み書きのために、基本的な日本語のコミュニケーションスキルが必要です。
・[英語] グローバルに存在する各拠点のスタッフとの密な連携のため、英語によるコミュニケーション（口頭での会話、ドキュメント作成、チャット、メール、出張、プレゼンテーションなど）が必要となる機会が多くあります。自ら向上する意欲があれば現在の語学力は問いません。
 
【求める人物像】
・周囲とオープンなコミュニケーションが取れる方
・様々な技術に興味を持っている方
・グローバル/大規模なサービス開発に興味を持っている方
・開発したプロダクトに情熱が持てる方
・チームとしての成果・成長に喜びを見いだせる方

◻︎関連記事
https://whatweuse.dev/article/sonyinteractive

SUMMARY  

As a Solutions Support Engineer, you will be a part of a global team responsible for providing outstanding technical support experience. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, creating solutions for customers while scaling our support offering using coding and scripting.  

Fluency in Japanese with Business level English is required 

 WHAT YOU’LL DO  

• Responsible for technical customer support experience within the Wiz product   

• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams  

• Identify cases that require escalation (either technically or strategically)  

• Create, maintain, and coordinate incident management requests to product or engineering  

• Design and implement solutions that scale the support offering through automations  

• Participate in on-call rotation for after-hours, holiday, weekend support coverage 

 WHAT YOU’LL BRING  

• Fluency in Japanese

• 5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role  

• A minimum of 2+ years experience with Cloud technologies (Azure, AWS, GCP)  

• Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON 

• Proficiency with command-line tools and Linux operating system environments 

• Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring and logging, as well as local and cloud storage   

• Familiar with security frameworks or tools 

• Excellent organizational and project management skills 

• Fast learner, natural curiosity, and love of technology  

 NICE TO HAVE 

• Experience with DevOps technologies  

• Familiar with REST API's or GraphQL  

• Knowledge of basic web technologies (e.g., HTTP, HTML, DNS)  

• Understanding of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing)  

• Understanding of relational databases  

The Netskope Channel Solutions Engineer will come on board with the full support of the executive team.   This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company. 

Responsibilities include:

As a Netskope Channel Solutions Engineer you will be responsible for:

• Build relationships with key partner base and their SEs
• Own and drive technical enablement activities for key and assigned partner base
• Educate customers on the ongoing trends and challenges that are driving the need for cloud security and help channel understand where Netskope addresses these challenges
• Deliver effective demos, best practices session on UCs, deployments & workshops as needed
• Provide on the job training for partner SEs by allowing partner SE to shadow presentations and evaluation installations.
• Help partners create evaluation test plans with customers that highlight the strengths of our platform to position Netskope as the clear cloud security leader
• Present at channel-driven marketing activities as-needed basis.
• Assist in the selling effort to partner technical resources during new partner recruitment
• Work with channel partners to proactively expand our awareness and install base within existing accounts.
• Collaborates with other SEs, sales teams, and trainers

Job Requirements:

• 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
• Proven track record using it to help drive revenue
• Demonstrable experience with systems installation, configuration and administration UNIX/Linux and Windows-based systems
• Proficient in mobile device technologies (MDM/MAM) and OS such as Android, iOS, and Windows Mobile
• Knowledge of certificates, key management systems, HSM and related protocols
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways
• Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
• Knowledgeable with application programming; such as REST/SOAP API’s, JSON and enterprise architectures
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms

Education:

• Bachelor Degree

This role requires a strong blend of technical expertise, customer-facing acumen, and solution-oriented problem solving. The Data AS Consultant will work closely with Sales & Account Managers to provide technical leadership and solution design for highly consultative enterprise projects. It is a revenue-generating pre-sales position focused on enabling technical adoption and driving customer success for both new and expansion opportunities.

This role reports directly to the Team Manager, DSI, with a dotted line to the Regional Head of Japan.

Responsibilities

Technical Consultation & Solution Design

• Serve as a trusted technical advisor to enterprise customers, translating business goals into scalable, production-grade technical architectures.
  
  
• Design and document data integration architectures leveraging Similarweb’s APIs, DaaS feeds, and platform products to meet enterprise data requirements.
  
  
• Architect end-to-end data delivery pipelines into client ecosystems (e.g., Snowflake, Databricks, S3, or Google Cloud Platform).
  
  
• Provide technical workshops and POCs, guiding clients on ingestion, normalization, and querying best practices.
  
  
• Develop Statements of Work (SOWs), technical proposals, and detailed integration documentation to accelerate collaboration between internal teams and customers.
  
  

Technical Skill Execution Examples

1. Integration & Data Delivery
   
   
• Role: Design and implement integration workflows delivering Similarweb’s data via API, S3, Snowflake, or GCP Storage, tailored to customer infrastructure.
  
  
• Technical Skills:
  
  
• Advanced SQL querying and performance tuning in Databricks / Snowflake
  
  
• Proficiency with data file formats (CSV, JSON, Parquet, Delta) and understanding the trade-offs between performance, compression, and schema evolution
  
  
• Strong knowledge of ETL design, data governance, and access control
  
  
• Outcome: Clients understand technical feasibility and best practices for incorporating Similarweb data into their analytical stack.
  
  
2. Data Quality, Coverage, and Scalability
   
   
• Role: Explain how data is collected, validated, deduplicated, and scaled across geographies and verticals, referencing internal reruns and benchmarks.
  
  
• Technical Skills: Understanding of data validation, sampling frameworks, distributed storage performance, and data versioning (e.g., Delta Lake advantages).
  
  
• Outcome: Clients gain trust in data quality and scalability across enterprise-grade analytics environments.
  
  
3. Data Sampling & Proof-of-Concept Delivery
   
   
• Role: Generate and deliver custom data samples aligned with client use cases, whether via API queries, Parquet exports, Delta tables, or CSV snapshots.
  
  
• Technical Skills:
  
  
• Hands-on data extraction and transformation using SQL and Python
  
  
• Preparing data in optimal formats (e.g., Parquet v Delta)
  
  
• Managing delivery through multiple mechanisms: secure S3 share, Snowflake Data Share, API endpoints, or CSV download portals.
  
  
• Outcome: Clients can validate data structure, schema, and use-case fit before full-scale adoption.
  
  
4. Use Case Customization & Advanced Analytics
   
   
• Role: Demonstrate how Similarweb data can be enriched with client datasets (POS, CRM, or loyalty).
  
  
• Technical Skills: SQL and Python for data joins, REST and GraphQL APIs, JSON schema design, and familiarity with Model Context Protocol (MCP) for LLM integrations.
  
  
• Outcome: The client sees practical, technically sound pathways to integrating Similarweb data into their own analytical models and AI workflows.
  
  

Collaboration with Sales & Customer Teams

• Partner with Enterprise Sales Managers to qualify and design technical solutions during the sales process.
  
  
• Work with Enterprise Account Managers to drive expansion and deepen platform adoption through technical enablement.
  
  
• Collaborate closely with Customer Success and Delivery teams to ensure smooth technical transitions from pre-sales to production.
  
  
• Create reusable demos, templates, and data delivery playbooks for use across GCR teams.
  
  
• Participate in strategic account planning and contribute feedback to product and data engineering based on customer needs.
  
  

Market & Product Expertise

• Stay up to date with AI/LLM data standards, data engineering best practices, and cloud-native architectures.
  
  
• Provide feedback to product and data engineering on API performance, schema design, and data format optimization.
  
  
• Maintain familiarity with Model Context Protocol (MCP), OpenAPI, and emerging standards for data interoperability and contextual AI integrations.
  
  

Project Support & Technical Governance

• Lead technical scoping and architecture reviews during the pre-sales phase.
  
  
• Oversee sample generation, performance validation, and schema testing.
  
  
• Provide escalation support on data performance, pipeline reliability, and delivery troubleshooting.
  
  
• Ensure solutions align with data security, privacy, and compliance best practices.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
  
  
• 5+ years in pre-sales, solution architecture, or data consulting, with a strong focus on technical delivery.
• Technical Expertise:
  
  
• Data Architecture & Integration: Deep understanding of cloud ecosystems (AWS, Azure, GCP) and data warehousing frameworks (Snowflake, Databricks, Redshift).
  
  
• SQL & Data Modeling: Strong query and optimization skills for data analysis and transformation.
  
  
• APIs & Data Exchange: REST and GraphQL API fluency, JSON schema design, authentication (OAuth 2.0, JWT).
  
  
• File Formats: Deep understanding of CSV, JSON, Parquet, and Delta file formats—knowing when to use each for efficiency, scalability, or incremental updates.
  
  
• Data Sample Delivery: Ability to create, test, and deliver sample datasets across APIs, S3, and warehouse sharing mechanisms.
  
  
• MCP & AI Integrations: Awareness of Model Context Protocol, LLM context injection, and structured data retrieval patterns.
  
  
• Proven experience translating business requirements into technical solutions for large enterprise data ecosystems.
  
  
• Excellent communication and presentation skills—able to bridge the gap between technical and commercial teams.
  
  
• Fluent in Japanese and English (written and spoken) with experience serving enterprise clients.
• Strong problem-solving, self-management, and team collaboration skills.

Forward Deployed Engineer

As a Forward Deployed Engineer at DevRev, you will work closely with our pre- and post-sales Customer Experience team by developing solutions over the core platform via applications written in TypeScript, JavaScript, Python, etc. One of the key functions of this role is, building the Knowledge Graph that includes integration of DevRev with other SaaS and non-SaaS systems through webhooks and APIs and/ or real-time communication architectures. You will be expected to employ your creativity and expertise to ideate and shape how AI, analytics and workflows are used in customers' processes. 

What You’ll Do

• Customer-facing: 30% working directly with customers 

Coding & Integration: 70-80% hands-on technical implementation

• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

What You Bring

• Experience: 5+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
• Coding Skills: Strong proficiency in TypeScript, JavaScript, Python, data structures and algorithms. (Nice to have: Go)
• Design & Deploy AI Agents: Build and configure intelligent solutions leveraging snap-ins, connectors (AirSync), workflows, and AI agents on the DevRev platform to solve real customer problems.
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Integration: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.

Communication and Customer Empathy: Strong written and verbal skills

• Background: Bachelor's or Master’s degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus

THE OPPORTUNITY

We are looking for a highly technical team member to join our team, able to articulate high-level business benefits to the various target audience, who is creative, innovative and results-oriented willing to go the extra mile in a fast-paced environment.  

As a Solutions Architect, you are an integral part of the organization.  You will work closely with WW pre-sales teams to assist with opportunities and with more complex projects where your skills and subject matter expertise may be needed to help drive and raise awareness, architect and design solutions for our customer, prospects and technology partners.  In addition, you will work closely with product management, marketing, field sales teams, and engineering to influence the product strategy and roadmap, develop collateral, whitepapers, solution guides and compelling demos within our Innovation Solutions lab. You will act as a trusted advisor to customers, technology partners, and represent Netskope at industry events and conferences as needed. This is a highly visible and strategic position both within the company and across the industry-wide and a great opportunity to advance your career and make an impactful contribution.  

WHAT YOU WILL DO

• Work directly with WW field teams, customers and technology partners to map business and technical requirements to expertly design technology solutions that help meet or exceed customer needs
• Help drive technical assessment, qualification and engagement
• Build, manage and maintain global solution labs to assist field teams with POCs, demos, solution validations and testing
• Manage all aspects of our Innovation solutions lab used for customer demos, partners, and proof-of-concepts
• In-depth product presentations, demonstrations, and management of prospect evaluations
• Design interoperability/integration solutions with adjacent technology partners
• Help raise awareness with the technical communities (SE, support, customer success) at technology partner, systems integration and services partners by training and collaboration
• Work closely with various Netskope teams to build solutions, collateral, and demos that can be leveraged by Netskope, channels, technology and SI partners
• Author blogs, whitepaper and solution guides
• Articulating high-level benefits of the Netskope solution to a target audience (Including Senior Security Management, CISO, CSO, and CIOs)
• Represent Netskope at partner and industry events as an SME (Subject Matter Expert) and User Groups when needed

WHAT YOU OFFER

• 10+ years of deployment experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Proven track record using it to help drive revenue.
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft Office 365 and Azure, Google, AWS, Box, and Salesforce, etc.
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Strong knowledge of LDAP, Active Directory, SAML, SSO, RBAC
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Strong knowledge of Security Architecture, Design and Operations
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies, such as VMware vSphere, EC2, Xen, KVM, OpenStack
• 2+ years of SaaS implementation experience is strongly preferred

ADDITIONAL REQUIREMENTS AND EXPERIENCE

• Prior experience in early stage startups
• Self-starter that can work independently and exercise judgment on a regular basis with minimal oversight along with a ‘can do’ attitude with a willingness to take a hands-on approach.
• Strong communication (written and verbal) and presentation skills, both internally and externally
• Strong problem-solving skills
• Must be willing and able to travel

EDUCATION

• Bachelor’s degree in Computer Science or Engineering

GL-1

The Basics

Tanium is looking for a passionate Threat Hunter to join our rapidly growing team of intrusion analysts tasked with defending Tanium customers and understanding their adversaries. As part of our team, you will bring with you your experience in cybersecurity and threat intelligence to help grow and shape threat hunting at Tanium.  

Summary/Objectives 

This role delivers expert‑level threat operations support by strengthening customer incident response readiness, performing hands‑on threat hunting, and enhancing detection and visibility across enterprise environments. It partners directly with customers in a hands‑on‑keyboard capacity to operationalize Tanium, build API‑based integrations, and drive meaningful security improvements. The objective is to elevate customer maturity to a proactive security strategy by combining technical depth, product expertise, and close collaboration with internal teams to address emerging threats and evolving operational needs. 

Essential Job Functions 

• Strengthen customer incident response readiness, assist with remediation planning, and augment response capabilities during incidents to improve overall security maturity and readiness of customers 

• Perform hands‑on threat hunting with customers, executing the full hunting lifecycle to detect, investigate, and reduce emerging threats 

• Provide expert deployment and enablement of Tanium Security Operations solutions tailored to each customer’s unique use cases 

• Conduct threat intelligence analysis, build and refine detections, and tune intel with customers to enhance threat visibility and response 

• Work side‑by‑side with customers in a hands‑on‑keyboard capacity to guide, support, and maximize the effectiveness of the Tanium Platform 

• Collaborate closely with internal product teams, providing customer‑driven feedback and hands‑on insights to shape and enhance the Tanium Platform 

• Build API‑driven integrations with third‑party tools and create custom Tanium hunts using the API to baseline and enhance customer threat visibility and capability 

• Partner with internal teams to research emerging security challenges—such as AI, container and cloud security, and OT—to inform customer guidance and platform improvements 

Minimum & Preferred Job Qualifications 

• 5+ years of experience in cybersecurity operations, incident response, threat hunting, or related defensive security roles 

• Hands‑on experience performing threat hunting, detection analysis, and investigation work across enterprise environments 

• Strong knowledge of incident response processes, including scoping, containment, remediation planning, and post‑incident improvements 

• Experience with security platforms such as EDR, SIEM, SOAR, threat intelligence platforms, or similar technologies 

• Direct customer‑facing experience, providing security guidance, technical support, or operational enablement 

• Proficiency with scripting or API usage (e.g., Python, PowerShell, REST APIs) for integrations and data‑driven investigations 

• Understanding threat intelligence concepts, detection engineering principles, and threat visibility best practices. 

• Ability to collaborate cross‑functionally with product, engineering, and security teams to translate customer needs into actionable improvements 

• Strong communication skills, including the ability to explain complex technical topics to varied audiences.
• Language skills; Native-level fluency in Japanese and business-level proficiency in English are both required. 

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

WHAT IS BOX?

Box は、インテリジェントコンテンツ管理(ICM)市場におけるリーディングカンパニーです。私たちのミッションは「人と組織の働き方の変革」で
す。私たちは、安全でユーザビリティの高いコンテンツ管理、コラボレーション、ワークフロー、電子サイン、AI などを提供することにより、お客様の
デジタルトランスフォーメーションを強力に推進しています。Box には、この急成長の途上にある市場のリーダーとして、さらに市場の拡大に寄与し、お客様のデジタルトランスフォーメーションや働き方改革などのパートナーとしての役割を得る機会があります。現在、Box はFortune500 の最大手企業を含む、グローバルで 11 万社以上、日本では 2万社以上の企業に製品を提供しています。

WHY BOX NEEDS YOU

K.K. Box Japan は Box Inc.の日本支社として 2014 年 5 月に設立され、成長し続けています。私たちはこれからさらに事業を拡大し、日本市場での
プレゼンスを高めていくフェーズにあります。現在、日本市場における営業およびプリセールス活動を技術的な側面から高度化させるため、「Demo Engineer」という新たなポジションを募集します。
本ポジションの主なミッションは、直接的な顧客対応を行うソリューションエンジニア（SE）とは異なり、営業・SE チーム、そして米国本社のDemo Engineer チームと連携し、Box のソリューション価値を可視化するための「デモアセット」を企画・開発することです。
具体的には、商談効果を最大化するためのデモ環境の構築、動画の製作、およびデモデータ生成ツールの開発などを担っていただきます。これまで培った開発経験やプログラミングスキルを活かしつつ、ビジネスサイドへのキャリア志向をお持ちの方や、製品の価値を技術的に翻訳し発信することに関心のあるエンジニアの方にとって、技術職の専門性を活かしながらビジネス貢献を行うキャリアへの転換点として最適な機会です。

WHAT YOU'LL DO

本役割における主たる業務は、Box のソリューションを効果的に訴求するためのデジタルアセットの設計・開発・運用管理です。対外的な活動より
も、社内ステークホルダー（SE、営業、米国開発チーム）との緊密な連携が求められます。

• デモ環境・アセットの企画開発: 営業や SE が提案活動で使用するための標準デモ環境の構築、運用保守、およびデモシナリオに基づく動画コンテンツの製作・編集。
• 自動化・効率化ツールの開発: デモデータの自動生成、環境リセット、API 連携などを効率化するためのスクリプト作成や簡易アプリケーションの開発。
• グローバルチームとの技術連携: 米国本社の Demo Engineer チームと日常的に連携し、新機能のデモ環境への早期実装や、グローバル展開されるデモアセットの日本市場向けローカライズ（日本語化および商習慣に即した最適化）。
• SE チームへの技術支援: 複雑な顧客要件に対するカスタムデモの構築サポートや、技術的なバックエンド支援。
• ナレッジマネジメント: 作成したデモアセットやツールの仕様書作成、および社内向け利用定着化推進。

WHO YOU ARE

プリセールスとしての実務経験は必須ではありません。開発バックグラウンドを有し、技術を用いてビジネス課題の解決を支援することに意欲的な方を求めています。ジュニアクラスの方や、ディベロッパーからのキャリアチェンジを目指す方も歓迎いたします。

• 技術的なバックグラウンド: Web アプリケーション開発、またはスクリプト言語（Python, JavaScript, Node.js 等）を用いたプログラミング経験（実務経験、またはそれに準ずる個人開発の成果）。
• クラウド・API に関する知見: REST API を利用した開発経験、または AWS/GCP/Azure 等のクラウドサービス、SaaS 連携に関する基礎知識や学習意欲。
• コラボレーション能力: 社内の営業・SE 部門に加え、海外拠点エンジニアと円滑に連携するコミュニケーション能力。
• 英語力: 米国チームとの定例ミーティングや技術的な議論に参加し、意思疎通が可能なレベル（口頭でのコミュニケーションに支障がないこと）。また、英文技術ドキュメントの読解力。
• マインドセット: 純粋な開発業務に留まらず、プロダクトの魅力を伝えるための工夫や、ビジネス貢献に対する高い関心・オーナーシップ。

EQUAL OPPORTUNITY

本ポジションに興味があるけれども、条件を満たしているか不安 という方は、まずはご応募ください！すべての応募資格を満たしていなくても、ご応募いただくことは可能です。Box では、Diversity & Inclusion を促進するために、大局的なアプローチで採用活動を行っています。みなさまのご応募をお待ちいたしております。
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability status.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

Open to overseas candidates/Visa Support

This position is based in Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan.

About the role

Software engineers at Appier build a wide range of platforms and services that interconnect data and AI with our customers and users. As a Senior Software Engineer, Backend Development, you will design and build scalable and performant backend architecture for OJM, Omni-channel Journey Map (https://www.appier.com/en/blog/customer-journey-map), and Aideal (https://www.appier.com/en/products/aideal). You will own and drive the technical roadmap for sizable projects or services, mentor junior engineers, and facilitate high performance agile teams collaborating with cross-functional teams.

Responsibilities 

• Key owner of sizable engineering projects and services
• Lead system designs and provide technical guidance to team members
• Mentor engineers in cross-team development processes
• Lead code reviews to ensure high quality coding standards
• Facilitate agile process collaborating with cross-functional teams
• Initiate and lead team-level technical, process and growth initiatives
• Continuously improve the system's observability, incident management, DevOps and production operational SOPs
• Develop and operate scalable, reliable and maintainable service-based softwares and related components
• Responsible for laying the foundation for the platform as well as proposing solutions to ease software development, monitoring of software, etc.
• Profiling and performance tuning of critical components
• Participate in idea brainstorming and contribute ideas to technology, algorithms and products
• Participate on-call rotation within Backend team to ensure product reliability and scalability

About you 

[Minimum qualifications]

• 5+ years of experience in software development.
• Leadership experiences such as mentoring junior engineers, facilitating an agile process.
• Ability to build web services on Linux.
• Proficient in one or more of the following languages: Typescript
• Good knowledge of Network API Design ( e.g. REST or GraphQL).
• Good understanding of any SQL/NoSQL database (MySQL / MongoDB / Redis / etc.)
• Familiar with git.
• Familiar with AWS, GCP or Azure.
• Proactive, good interpersonal and problem-solving skills.
• Business-level proficiency in Chinese is required.

[Preferred qualifications]

• BS/MS degree in Computer Science or related field.
• Good at profiling and debugging tools.
• High performance network service on Linux.
• Design and architect large scale distributed systems.
• Design and implement distributed algorithms and data structure.
• Expert in some of the following CS Domains:
• Nginx / HAProxy.
• Operation automation tool (such as Jenkins).
• Continuous integration / continuous deployment.
• Monitoring and alert system (Prometheus / Nagios).
• Functional programming.
• Data Intensive Application Design.
• Web Frontend and Javascript.

#LI-AK1

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.