経験レベル
ジュニアからシニア

雇用形態
フルタイム (1日8時間)

上司
テクニカルディレクター

部署
PlayStation Studios Team ASOBI / テクノロジーチーム

勤務場所
東京エリア

About Team ASOBI
Team ASOBIは、東京に拠点を置くPlayStationのファーストパーティスタジオで、PS5向けの大ヒット作『ASTRO BOT』を手掛けたチームです。遊び心にあふれたスタジオで、情熱を持った優れた才能たちが、協力しながら素晴らしい作品を生み出しています。今後も世界中から新たな才能を迎え入れ、さらなる成長を目指しています。Team ASOBIの使命は、すべてのプレイヤーが楽しめる、高品質で革新的なゲーム体験をPlayStationで提供することです。   

▪️詳しい情報はPlayStation Blogをご覧ください！  https://blog.ja.playstation.com/2024/09/05/20240905-astrobot/ 

Role overview
チームが最大限の力を発揮できるよう快適な開発環境を構築し、維持することはタイトル開発プロセスにおいて非常に重要な要素となっています。開発機材の選定や保守、ビルド環境やデータ管理の改善など開発環境の構築を技術面からサポートしていただきます。  

Responsibility

• 開発機材の選定、管理、導入と更新の計画を行います
  
• オフィスと倉庫の機材を管理し、整頓された状態を保ちます 
• 社内ＩＴチームと連携し、サーバ構築やメンテナンスの計画を行います 
• 開発環境全体を把握し、メンバー加入時や更新時のセットアップをサポートします
• 開発機材やＩＴ周りのトラブルに対応します
• 開発イテレーション（コード変更・ビルド・テスト・リリースとデータ共有）における問題点を把握し改善を行います 

求める経験とスキル

• IT関連業務の経験（３年以上）
• Git, Perforce, Jenkins等ゲーム開発環境で利用されるソフトウェアの運用経験
• PCやモニタなどの開発機材やゲーミングデバイスに関するトレンドの把握
• Linux・Windowsサーバ, クラウドサービスの基本的な知識
• Python, PowerShell等での自動化のためのスクリプト開発経験
• 制作ツール開発の経験 (C++, C#, Maya Python)があれば尚可
• ゲームランタイムの実装経験があれば尚可
• チームからニーズを集めるための優れたコミュニケーションスキル
• 議論を効率的に進めるための積極的なコミュニケーション
• 仕事の質を自己評価する能力
• 英語の学習意欲のある方を歓迎（英会話レッスンを受講可能） 

About Team ASOBI
Team ASOBI is a first-party PlayStation Studio located in Tokyo, Japan, responsible for the critically acclaimed ASTRO BOT for PS5. The team is looking to expand by bringing worldwide talents with high skills, passion, and a playful, collaborative mind.  The Studio has a mission to create top quality, innovative games for players of all ages on PlayStation.
Want to learn more? Head over to the PlayStation Blog: PlayStation Blog .

Role overview
Creating and maintaining a well-functioning development environment that allows the team to reach their full potential is a crucial part of our game development process. You will provide technical support for the construction of our development environment, including the selection and maintenance of equipment, as well as the improvement of our build environment and data management process.

Responsibilities

• Select, manage, set up, and plan updates of development equipment.
  
• Manage office and warehouse equipment and maintain an organized state. 
• Work with the internal IT team on server builds and maintenance plans.
• Understand the entire development environment to give support when new members join the studio and when updates take place.
• Respond to problems related to development equipment and IT.
• Identify and improve issues regarding development iterations (code changes, builds, tests, releases, and data sharing) 

Required Skill and Experience 

• IT-related work experience (3 years or more) 
• Experience with software used in game development such as Git, Perforce, Jenkins, etc. 
• Understanding of trends in development equipment such as PCs, monitors, and gaming devices. 
• Basic knowledge of Linux/Windows servers and cloud services. 
• Experience developing scripts for automation in Python, PowerShell, etc. 
• Experience in production tools development (C++, C#, Maya Python) is a plus. 
• Experience implementing game runtimes is a plus. 
• Excellent communication skills to gather needs from the team. 
• Proactive communication to facilitate discussions effectively. 
• Ability to self-evaluate quality of work. 

Language proficiency

• Basic Japanese language skill is required alongside desire to improve (lessons will be provided and paid for). 

「Team ASOBI」
https://www.teamasobi.com/jp/ 

■職務内容
PlayStation Networkは全世界で1億人を超えるアクティブユーザーを有しており、ユーザーの反応をダイレクトに感じられる環境の中で、ユーザーに最高のエクスペリエンスを提供すべく、さらなる発展に向けて日々チャレンジしています。

本ポジションでは、PlayStationを最高かつ最も安全なゲームプラットフォームにするというミッションのもと、セキュリティのニーズを確実に満たしながら、プラットフォームへの影響を最小限に抑えることが必要とされる業務を行います。様々なチームと継続したコミュニケーションを行い、クラウド環境の保護と可視性を提供するセキュリティツールやプロセスの計画、設計、開発、テスト、管理を支援します。求められるものは技術的なもので、セキュリティの原則を理解し、それらが本番環境にどのように適用されるかを理解する必要があります。

[主な業務]
- PlayStation Network のクラウドインフラストラクチャのセキュリティ制御とフレームワークを設計、構築、実装する
- セキュリティギャップの検出に責任を持ち、セキュリティツールと運用プロセスの成熟に向けた取り組みを主導する
- 製品およびプラットフォームチームと緊密に連携して、システム要件の定義、エンジニアリング、クラウドベースのセキュリティアプリケーションとコントロールの実装を行う
- マルチクラウド環境全体で監査、セキュリティ保護、変更の実施を支援する自動化ソリューションを設計、開発、導入する
- 自動保護メカニズムを使用してプラットフォームの可用性を向上させるためのツールを推進する
- 新しいテクノロジーを研究・紹介し、協力してソリューションを導入する
- 周囲のエンジニアに対して、プラットフォームを保護するためのより良い設計選択を行うよう導く
- セキュリティとプライバシーのエキスパートになる
- DevSecOpsプロセスとツールを適用して、コードのビルドとデプロイメントにシームレスに統合するセキュリティプロセスを自動化するコードを記述する

■組織・チーム紹介
PlayStation Networkの企画・設計・開発・運用を担っているエンジニアリング部門です。
PlayStationのライフサイクルを構成する、クライアントソフトウェアからゲームコンテンツ配信・販売機能、オンラインゲーム機能、ソーシャルコミュニティ機能等のプラットフォームサービスまで、幅広くコンシューマーやゲームデベロッパーへサービスを提供しています。
チーム内外問わず、技術、コスト、効率といったことをフラットに議論できる職場です。職業柄ゲームが好きな社員が多く、PlayStationに対する思い入れも強いです。

本ポジションのチームは、USのチームと密接にコミュニケーション・コラボレーションが必要なため、英語の活用や出張の機会も多くあります。
PlayStation5の成功を更に加速させ、その先のPlayStationビジネスを切り拓く熱意のある方をお待ちしております！

■必要とされる専門性・経験
【必須(MUST)】
- ビジネスレベルの日本語・英語能力
- AWSやGCPなどクラウドプラットフォームでの、認証・認可のワークフロー実装やセキュリティオペレーション実装のセキュリティエンジニアリング経験
- セキュリティフレームワークとコンプライアンス標準に関する深い知識
- 優れた文章・口頭でのコミュニケーション能力、ならびに技術者および非技術者の両方に明確に伝える能力を含むコミュニケーションスキル、および高い分析および問題解決能力
- PythonやGoなどを用いたワークフローの実装経験

【歓迎(WANT)】
- CISSP、CCSP などの技術認定資格や、セキュリティとテクノロジーに対する情熱を証明する資格
- AWSやGCPなどのマルチクラウドプラットフォームで豊富な経験を持ち、セキュリティエンジニアリングまたはアーキテクトとしての実績
- セキュリティフレームワークとコンプライアンス標準に関する深い知識
- CloudFormationやTerraformなどのIaCツールの設計と導入の経験
- CI/CD、DevOps、または同様の経験（例：GitHub、Jenkins、Terraform、Kubernetes）に関する包括的な経験
- エンドツーエンドのエンタープライズレベルシステムの構築経験
- コーチングと人材育成における実績

■参考

AWS導入事例: 株式会社ソニー・インタラクティブエンタテインメント (amazon.com)

Role

We are looking for an experienced Sales Engineer to join our Japan Sales Engineering team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to enterprise customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 5+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Commercial SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to commercial customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Japan Sales Engineering team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to enterprise customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Commercial SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to commercial customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

See yourself at Twilio

Join the team as Twilio’s next Principal Presales Engineer.

About the job

The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers.
This position is needed to deliver the technical win and product fit to our customers across APJ and in particular focusing on Mandarin speaking customers across the region. A Twilio Communications Solutions Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at our largest, most strategic accounts. The Solutions Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the product, anticipates concerns, and provides creative solutions to our customers' most complex communications and customer engagement challenges and needs.

Responsibilities

In this role, you’ll:

• • Work alongside Twilio Strategic and New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success. 
  • Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.
  • Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology. 
  • Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges. 
  • Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products 
  • Support Key strategic Pilot and Proof-of-Concept implementations in our largest, most strategic Enterprise accounts across the APJ region

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Native and business fluency in English & Japanese (speaking and writing) is desired to work with the English & Japanese speaking customers. 
• At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space
• Solid understanding and experience of the sales cycle and the role of a pre-sales engineer 
• Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs
• Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success. 
• An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience. 
• Ability to ask the right questions to build a deep understanding of a customer's needs and guide them to a technical solution using Twilio Communications products  
• Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures
• Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous:
  • Backend (Java, C#, Node.js, Python or PHP)
  • Web (JS, React)
  • Experience with designing and consuming REST APIs

Desired:

• Hands on experience with with backend development (Java, C#, Node.js, Python, PHP, etc)
• Familiarity with Mobile development, especially for iOS and Android.
• Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role
• Experience with automation, cloud-native development and skills with a major cloud platform. 
• Experience with sales methodologies

Location

This role will be remote, and based in Japan.

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

We're looking for an experienced data engineer to build and scale our data infrastructure. You'll work on mission-critical systems that power our data-driven decision making, designing robust pipelines and optimizing distributed platforms that process massive datasets.

Responsibilities

• Design, develop, and maintain production data pipelines processing hundreds of terabytes of data daily across distributed systems
• Build, manage, and optimize large-scale data platforms including Spark clusters, Kafka clusters, and related big data infrastructure
• Develop and operate data warehouse systems and ETL pipelines for data collection, processing, storage, and analytics
• Profile and tune performance of critical components to optimize throughput, reduce latency, and improve resource efficiency
• Establish architectural foundations and engineering best practices for the platform
• Design frameworks and tooling to streamline software development, deployment, monitoring, and observability
• Provide technical expertise and guidance on big data system design, performance optimization, and scalability challenges

About you

[Minimum qualifications]

• BS/MS degree in Computer Science or related technical field
• 2+ years of hands-on experience building and operating large-scale distributed systems
• Proficiency in Java and/or Scala for production-level development
• Proven experience building ETL pipelines and data processing workflows using Apache Spark
• Experience managing and optimizing data lakes or data warehouses at scale
• Ability to work independently and adapt quickly in fast-paced, dynamic environments
• Self-motivated learner who takes ownership, manages multiple priorities effectively, and thrives in collaborative team settings
• Experience deploying and managing infrastructure on public cloud platforms (AWS, GCP, or Azure)

[Preferred qualifications]

• Proficiency in Python and/or Golang for building production systems
• Experience profiling and optimizing JVM performance for high-throughput applications
• Hands-on experience managing and operating data platforms such as Hadoop, Kafka, Flink, Hive, Trino, Presto, or ClickHouse
• Knowledge of modern open table formats including Apache Iceberg, Delta Lake, or Hudi 
• Active contributions to open source projects (please include your GitHub profile if applicable)

#LI-AK1

The Position

OPSWAT is now searching for Tier 1&2 Hybrid Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

We are interested in candidates based in Japan with Japanese as a primary language.

What You Will Be Doing

• Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.

• In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.

• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT.
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
• Get involved in professional services delivery.
• Get involved in other side projects and operations per request.

What We Need From You

• Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
• Strong knowledge of Windows and Windows Server.
• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Spoken and written English skills are required.
• Good communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

If Would Be Nice If You Had

• Experience working with offshore teams.
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).

• Experience in Cloud Based Services (Azure, AWS, GCP).

• Knowledge of Sandbox and anti-malware products.

• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

Job mission

As a Senior Engineer II, Field Process, you play a critical role in enabling our customers’ success at the most advanced semiconductor technology nodes. Based in Higashi Hiroshima, you will work hands‑on at customer sites, leading complex process qualifications, resolving high‑impact tool and process issues, and partnering closely with customers and internal teams across the globe. Your expertise directly contributes to ASM’s reputation for technical excellence, reliability, and long‑term customer partnerships.

What you will be working on

• Plan, execute, oversee, and document process qualifications for new installations, conversions, and continuous improvement retrofits for PE‑CVD, PE‑ALD, ALD, CVD, and epitaxy reactors at customer sites
• Lead structured problem‑solving activities to identify root causes, develop robust solutions, and support rapid closure of tool excursion escalations during install and sustaining phases
• Act as a senior technical interface for customers, understanding current needs, identifying new opportunities, and anticipating future process requirements to build long‑term, trusted partnerships
• Develop, maintain, and standardize process recipes, experimental data, and technical documentation for use by internal teams and external stakeholders
• Drive continuous improvement initiatives focused on customer experience, tool performance, productivity, cost reduction, and process robustness
• Provide hands‑on field engineering support when required, including assembly, disassembly, calibration, decommissioning, and troubleshooting of advanced electro‑mechanical semiconductor capital equipment
• Collaborate closely with global hardware, process, R&D, and service teams to align field feedback with product and process improvements

What we are looking for

• Valid work authorization to work in Japan
• Master’s degree or higher in a materials‑focused STEM discipline such as materials science or engineering, physics, chemistry, electronic engineering, or nanotechnology
• Or a Bachelor’s degree in a STEM discipline with relevant professional experience in semiconductor processing or capital equipment
• Strong experience or solid technical foundation in one or more of the following: PE‑CVD, PE‑ALD, ALD, CVD, epitaxy, etch, PVD, surface preparation, photolithography, high‑temperature processing, or materials characterization
• Applied experience using data or signal processing tools such as Python, R, MATLAB, JMP, Tableau, Power BI, or equivalent
• Commitment to strong safety and quality cultures, both internally and at customer sites
• Good mechanical and electrical troubleshooting skills
• Ability to work effectively in cleanroom and office environments for extended periods, both on‑site and remotely
• Strong collaboration skills and the ability to work across organizations, cultures, and disciplines while managing multiple priorities

What sets you apart

• Experience in customer‑facing roles within the semiconductor, capital equipment, or advanced manufacturing industries
• Proven ability to lead complex technical discussions with customers and internal stakeholders
• Willingness to travel domestically and internationally (typically 10–40%) to support customer sites across Japan, Asia, the US, and Europe
• Professional fluency in English
• Japanese language proficiency suitable for customer and on‑site collaboration is highly valued; additional languages are a plus

As a Sr Advisory Solution Consultant at Armis, you’ll bridge the gap between our advanced
solutions and our clients’ critical needs. You'll partner with our Sales team to provide technical
expertise, demonstrate our platform's value and ensure our customers are equipped to combat
today’s complex cybersecurity threats.
This is your chance to be the trusted technical advisor, solving challenges, delivering insights,
and directly contributing to the success of a global leader in the cybersecurity space. Not all
heroes wear capes…

What you will do…

● Engage & Educate: Partner with Sales Representatives to understand client
requirements, articulate the value of Armis solutions, and provide in-depth product
demonstrations tailored to their needs.
● Problem Solve: Analyze customer environments, identify challenges, and recommend
solutions that enhance their security posture.
● Customize Solutions: Develop proof-of-concept (POC) deployments and guide clients
through implementation strategies to showcase the effectiveness of Armis technology.
● Be a Technical Expert: Stay updated on the latest cybersecurity trends and Armis
product developments to position yourself as a go-to resource for both clients and
internal teams.
● Collaborate: Work cross-functionally with Product, Engineering and Customer Success
teams to address feedback and continually enhance our offerings.
● Evangelize Security: Present at industry events, webinars, and customer meetings to
highlight the importance of robust asset visibility and security.

What we expect…

● Technical Expertise: Proven experience in a Sales Engineer, Solutions Architect, or
related technical role, essential to have deep knowledge & experience in cybersecurity.
● Hands-On Knowledge: Familiarity with IT, IoT, OT environments, and cybersecurity
frameworks. Hands-on experience with networking, security tools & enterprise software.
● Sales Acumen: Ability to translate complex technical concepts into business value
propositions that resonate with customers.
● Communication Skills: Exceptional presentation and interpersonal abilities, with a knack
for building trust with both technical and non-technical stakeholders.
● Problem Solver: A proactive mindset with strong troubleshooting and analytical skills.
● Education & Certifications: A bachelor’s degree in a related field (Computer Science,
Engineering, etc.) or equivalent experience. Industry certifications (e.g., CISSP, CEH)
are advantageous.

We know there is a lot to consider when applying for a new job, and quite often job descriptions
provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to
avoid the confidence gap. We don’t expect you to meet each of the listed requirements perfectly
to be considered for any of our roles.

THE ROLE

EverPure is seeking an experienced Systems Engineer to join the Sales team in Osaka. In this role, you will leverage your technical expertise to pilot the sales & adoption of our EverPURE solutions with prospects and existing customers in the Enterprise Accounts space. You collaborate with customers in Osaka to understand their business goals, their pain points, and propose creative solutions in collaboration with our key alliance partners. You will work closely with other pre-sales, sales, partner sales & enablement, marketing, and leadership team members to help develop and grow business with the full EverPURE portfolio of solutions.

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making in Western Japan (Kansai area)
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 10 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the Osaka office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the {{OFFICE_LOCATION}} office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacityAuthor responses to RFI & RFPsSeek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchangesLiaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioningMove with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Pre-sales experience is required Enterprise account leadership across multi-stakeholder, multi-year programs; strong deal orchestration and stakeholder management. Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plus
Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and ContainersKnowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure, solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

• Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure, portfolio and others from the ecosystem, to measurable customer business outcomes
• Passionately bring to light the advantages of a Everpure, solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Partner enablement experience on discovery, sizing, competitive positioning, and objection handling
  
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
Author responses to RFI & RFPs
Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchanges
Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
Move with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Strong public sector domain knowledge across central ministries/agencies, independent administrative agencies, municipalities, and education/healthcare; understanding of decision processes and constraints a plus.
Government procurement/tender experience including RFx (RFI/RFP), specs support, compliance matrices, Q&A, bid presentations, and evaluation support a plus.
Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
Pre-sales experience is required: 5 or more years of relevant experience, mixed among technology, design, and communications required.
Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plusStrong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
Author responses to RFI & RFPs
Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchanges
Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
Move with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Strong public sector domain knowledge across central ministries/agencies, independent administrative agencies, municipalities, and education/healthcare; understanding of decision processes and constraints a plus.
Government procurement/tender experience including RFx (RFI/RFP), specs support, compliance matrices, Q&A, bid presentations, and evaluation support a plus.
Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
Pre-sales experience is required: 5 or more years of relevant experience, mixed among technology, design, and communications required.
Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plusStrong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

Role Overview

As a Metrology Engineer, you will be responsible for managing high-performance TEM and FIB equipment in our R&D laboratory in Japan. You will collaborate closely with the R&D team to collect and analyze data, support lab operations, and ensure equipment is maintained in optimal condition for efficient performance.

Key Responsibilities

• Operate and maintain FIB systems for semiconductor device and material analysis; perform routine checks to ensure optimal performance.
• Support TEM-related tasks as needed, including sample preparation and basic operation (advanced TEM work is a plus).
• Create and document Best Known Methods (BKMs) and production-ready recipes
• Maintain lab cleanliness and organization
• Collaborate with process engineers to choose characterization methods, interpret data, and develop solutions to improve analysis and performance.
• Maintain SPC and uptime data; contribute to tool efficiency initiatives

Qualifications

• Bachelor’s degree in a relevant field (Master’s or Ph.D. preferred).
• Minimum 3 years of hands-on experience with FIB tools for semiconductor device or material analysis (TEM experience is a strong plus).
• Fluency in Japanese and business-level English communication skills
• Strong interpersonal and communication skills
• Positive attitude, strong work ethic, and ability to work independently
• Understanding of semiconductor processing and device fabrication

Get to know Okta Okta is the World’s Identity Company. We enable everyone to safely use any technology—anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and putting Identity at the heart of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We aren't looking for someone who checks every single box. We are looking for lifelong learners and people who can make our team better with their unique experiences. Join our team! We are building a world where Identity belongs to you.

As a member of the Okta Japan SE team, the Senior Solutions Engineer for the Auth0 Platform will serve as a key technical and business advisor to customers and partners. Leveraging a passion for technology and deep expertise, you will plan, propose, and demonstrate how Auth0 solutions solve critical business challenges for stakeholders ranging from field practitioners to C-level executives throughout the sales cycle. Consequently, you will directly contribute to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments to act as an authority on technology and the Identity Security domain, ensuring customers fully understand the value and potential of the Auth0 Platform.
• Communicate the value of implementing Auth0 solutions to customers in various positions (practitioners, managers, C-level) and earn their trust.
• Serve as a primary technical resource, confidently responding to product functionality questions and detailed technical inquiries from customers, partners, and internal Auth0 teams.
• Drive knowledge sharing by contributing to and utilizing best practices and reusable assets, proactively elevating the expertise and efficiency of the entire SE team.
• Support customer Proof of Concepts (PoCs) to technically demonstrate that implementing Auth0’s identity solutions will deliver value to the customer.
• Participate as a presenter and demonstrator in online or offline events aimed at evangelizing Auth0.
• Lead less experienced sales representatives and SEs, contributing to constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese proficiency with excellent communication and reading comprehension skills.
• Ability to ask questions and express opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading industry-leading solutions that benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to become a top-tier Solutions Engineer by refining pre-sales skills, not just product and authentication technology knowledge.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management (IAM), Single Sign-On (SSO), Security, or API-based solutions.
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/Experience with Cloud Platforms (AWS, GCP, Azure) and tools such as Kubernetes, Terraform, or Serverless environments.
• Hands-on development experience in one or more of the following areas: Web Development (JavaScript, HTML, Front-end frameworks), Mobile Development (iOS, Android), Backend Development (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
• Knowledge of modern technologies such as Generative AI, Intelligent Agents, and Conversational Bots.
• Understanding of core application security (Password Hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences/webinars or writing technical blogs.
• Experience working as a software developer.
• Experience communicating and working with overseas engineers in English.

What you can expect as an Okta employee

• Benefits
• Social Impact (Okta for Good)
• Okta's People, Connections, and Community

Okta builds a dynamic work environment by providing the best tools, technology, and benefits so that employees can work productively in an environment that suits their needs. Each organization has a unique way of working with flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider qualified applicants with criminal histories, consistent with applicable legal requirements.

#LI-Hybrid
#KH-1
P24422_3330489

About Okta:
Okta is the leading independent provider of identity for the enterprise. We enable everyone to safely use any technology, anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and placing identity at the core of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We are not looking for someone who checks every single box. We are looking for lifelong learners and individuals who can make our team better through their unique experiences. Want to join our team? We are building a world where identity belongs to you.

As a Senior Solutions Engineer on the Okta Japan SE team responsible for the Okta Platform, you will serve as a key technical and business advisor to customers and partners. Leveraging your passion for technology and expertise, you will plan, propose, and demonstrate how Okta’s solutions solve critical challenges for customers—ranging from field managers to C-level executives—throughout the entire sales cycle. Ultimately, this role directly contributes to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments, acting as an authority on technology and the identity security domain, to ensure customers fully understand the value and potential of the Okta Platform.
• Communicate the value of adopting Okta solutions to customers in various roles—from practitioners and managers to C-level executives—to build trust.
• Explain concepts clearly to customers unfamiliar with Okta products or identity technology, while accurately answering questions from knowledgeable customers to establish credibility.
• Serve as a primary technical resource, confidently handling product features and detailed technical inquiries from customers, partners, and internal Okta teams.
• Promote knowledge sharing and actively enhance the expertise and efficiency of the entire SE team by contributing to and utilizing best practices and reusable assets.
• Support customers in executing Proof of Concepts (PoC) and technically demonstrate that adopting Okta’s identity solutions brings value to the customer.
• Participate as a presenter or demonstrator in online or offline events aimed at promoting Okta.
• Lead less experienced sales representatives and SEs, contributing to the constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese with excellent communication and reading comprehension skills.
• Ability to convey questions and opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading solutions that lead the industry and benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to improve pre-sales skills—not just product or authentication technology knowledge—and aim to become a top-tier Solutions Engineer.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management, Single Sign-On, Security, and API-based solutions.
• Experience in the cybersecurity field (specifically design, implementation, or operation of security products/solutions like EDR/XDR, SIEM; or security risk assessment and consulting experience).
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/experience with cloud platforms (AWS, GCP, Azure) and tools like Kubernetes, Terraform, or serverless environments.
• Understanding of core security in general applications (password hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences or webinars, or writing technical blogs.
• Experience communicating and working with overseas engineers in English.

What you can look forward to as an Okta employee

• Benefits
• Social Impact Activities
• Okta’s People, Connections, and Community

Okta is building a dynamic work environment by providing the best tools, technology, and benefits to help employees work productively in an environment that suits their individual needs. Each organization operates with unique flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today! Careers at Okta.

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or veteran status. We also consider qualified applicants with arrest and conviction records in accordance with applicable laws. If you require reasonable accommodation to participate in the application or interview process, please use this form to apply.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.

#LI-Hybrid
#LI-KH1

P14658_3317621

We are hiring a Senior Software Engineer to lead the design and implementation of Anduril’s flagship hardware and software products in support of customer missions. You will:

• Lead and work with a diverse team of engineers around the world, with opportunities to grow a local team
• Work with multiple internal and external partners to ensure customers receive best-in-class products
• Build and integrate various external software and hardware products into Anduril products
• Derive and communicate requirements from multiple customers and partners, operating in complex and challenging environments

REQUIRED QUALIFICATIONS

• Strong engineering background from industry or school, ideally in areas/fields such as Computer Science, Software Engineering, Mathematics, or Physics.
• High ownership and autonomy across the end-to-end lifecycle of software development. Strong technical acumen to deliver high-quality code in a disconnected environment.
• A deep, demonstrated understanding of how computers and networks work, from a single desktop to a multi-cluster cloud node.
• At least 7+ years working with a variety of programming languages such as Go, Rust, C++, Java, Python, JavaScript/TypeScript, etc.
• Experience with customer-oriented UI/UX development.
• Experience building scalable backend software systems with various data storage and processing requirements.
• Experience with industry standard cloud platforms (ideally GCP, OCI), CI/CD tools, and software infrastructure fundamentals (networking, security, distributed systems).
• Experience leading small teams of cross functional engineers to design, build, and deploy software systems.
• Ability to quickly understand and navigate complex systems and established code bases.
• Able to work across multiple timezones, primarily JST and Pacific
• Authorization to work and reside in Japan
• Ability to obtain and hold a local government security clearance

シニアアナリスト – セールスオペレーション（Senior Analyst – Sales Operations） 勤務地：日本、東京（ハイブリッド/リモート勤務可） 雇用形態：正社員

ルーブリック（Rubrik）ジャパンの営業組織では、地域成長の戦略的カタリスト（促進剤）として貢献いただける、極めて優秀なセールスオペレーション・パートナーを募集しています。本職務では、日次のオペレーショナル・ケイデンス（業務リズム）を構築し、厳格なSalesforceガバナンスの監督、複雑なデータアーキテクチャの統合、およびエキスパートレベルのテクニカル・トラブルシューティングを担います。フィールドチームに対する主要なコンサルタントとして、クロスファンクショナルなリーダーシップ層と連携し、ビジネスワークフローの改善や業務上の障壁の除去を行い、営業組織の生産性を最大化させることがミッションです。

役割と責任

シニア・セールスオペレーション・アナリストとして、日本のフィールド組織における戦略的なオペレーショナル・アーキテクト（運用設計者）の役割を担います。日本のセールスリーダーシップ、営業担当者、システムエンジニア、および各機能部門と直接連携し、「ゴー・トゥ・マーケット（GTM）」エンジンを最適化します。本職務には、高度なCRMエコシステムを使いこなしながら、日本市場特有の要件とグローバルな企業フレームワークを調和させることができる、プロアクティブなコンサルタントとしての能力が求められます。

• 戦略的なフィールド支援（Field Advocacy）: 日本の営業責任者（VP of Sales）およびフィールドチームに対する主要なオペレーショナル・アドバイザーとして、セールスメソドロジー、ポリシーコンプライアンス、システム最適化に関する複雑な課題を解決します。また、グローバルおよびAPJのセールスオペレーション・マネジメントと連携し、営業担当者のクォータ（割当目標）設定を管理します。

• CRMおよび予測のオーケストレーション: Salesforce.com (SFDC) のライフサイクル活動全般を指揮し、Clariを用いた厳格なフォアキャスト（予測）の管理、リードの自動割り当て、案件登録（Deal Registration）の整合性維持、およびアカウント/商談の緻密なガバナンスを徹底します。

• パイプライン・インテリジェンスと分析: Clariを活用して週次のフォアキャスト・ケイデンスを促進し、リーダーシップ層に対してパイプラインの健全性と収益の予測可能性に関する高精度な可視性を提供します。

• ディールデスクおよび商務連絡: 営業組織とグローバル・ディールデスク/価格設定チーム間の戦略的な架け橋として機能します。日本向けのインセンティブプログラムや四半期ごとのSPIFF（特別販売奨励金）のローカライズ、価格設定およびパッケージングの展開推進、複雑な見積もりワークフローの合理化、および契約の正確性の確保を担います。

• 業務の最適化: 地域内のセールスサイクルにおけるボトルネックをプロアクティブに診断し、営業速度とスケーラビリティを加速させるための体系的なプロセス改善を設計・提案・導入します。

• テリトリーおよびデータ管理（Stewardship）: 戦略的なレビュー・ケイデンス（テリトリー・プランニング等）を主導し、ETM（Enterprise Territory Management）を用いたSFDC上の厳格なデータガバナンスを通じて地域のアカウントとテリトリーの割り当てを管理し、CRMのカスタマーマスターデータの正確性と品質を向上させます。

• マーケット・インテリジェンスの統合: プレミアムデータベース（HG Insights/D&B等）を活用してAPJのデータ拡充イニシアチブを推進し、地域のリードおよびアカウントの範囲を拡大・精緻化します。

• エグゼクティブ・レポート: 経営幹部の意思決定のために、データに基づいた実用的なインサイトを提供するカスタマイズされたアドホック・レポートやTableauダッシュボードを構築します。

応募要件

• 業界の専門知識: セールスオペレーションにおける6年以上の進歩的な経験。急成長中のSaaSまたはエンタープライズ・テクノロジー環境での経験が望ましい。

• 言語能力: 日本語ネイティブまたはビジネスレベル（JLPT N1保持者が望ましい）、および国境を越えた円滑なコラボレーションを確実に行えるプロフェッショナルレベルの英語力。

• テクニカル・マスタリー: Salesforceエコシステム、Clari、およびTableau（または同様のシステム）における高度な実務習熟度。

• 優れた分析能力: データ操作（高度なExcel、複雑なモデリング）に関する卓越したスキルと、細部および正確性に対する揺るぎないコミットメント。

• グローバルなコラボレーション: 多様なタイムゾーンや文化にまたがるマトリックス型のグローバル組織において、周囲をナビゲートし、影響を与える実証済みの能力。

• プロフェッショナルとしてのプレゼンス: プレッシャーの高い環境下で卓越した成果を出し、最小限の監督下で優先順位を管理できるエグゼクティブ・プレゼンスを備えた、自己完結型のスペシャリストであること。

システムに関する知識と経験

• CRM: Salesforce.com (SFDC)

• フォアキャスト（予測管理）: Clari

• BIツール: Tableau, Qlik

• ERP: NetSuite, Oracle, または SAP

• データソース: D&B, Hoovers, または同様のマーケット・インテリジェンス・データベース

学歴要件

• 学士号（Bachelor’s degree）必須

-----------------

Senior Analyst – Sales Operations
Location: Tokyo, Japan (Hybrid/Remote options available)
Type: Full-time

The Rubrik Japan Sales organization seeks a high-caliber Sales Operations partner to serve as a strategic catalyst for regional growth. In this capacity, you will orchestrate the daily operational cadence,overseeing rigorous Salesforce governance, synthesizing complex data architectures, and providing expert-level technical troubleshooting. Acting as a primary consultant to the field, you will collaborate with cross-functional leadership to refine business workflows and dismantle operational barriers, ensuring peak productivity for our sales organization.

Role and Responsibilities
As a Senior Sales Operations Analyst, you will serve as the strategic operational architect for the Japan Field Organization. You will partner directly with Japan Sales Leadership, Sales Representatives, Systems Engineers and functional teams, to optimize the "Go-to-Market" engine. This role demands a proactive consultant capable of navigating sophisticated CRM ecosystems while harmonizing local Japanese market requirements with global corporate frameworks.
   - Strategic Field Advocacy: Act as the primary operational advisor to the Japan VP of Sales and field teams—resolving complex questions on sales methodology, policy compliance, and system
optimization; and manage sales rep quota setting with Global/APJ sales ops management.
   - CRM & Forecast Orchestration: Direct all Salesforce.com (SFDC) lifecycle activities, ensuring rigorous forecast hygiene through Clari, automated lead distribution, deal registration integrity,
and meticulous account/opportunity governance.
  - Pipeline Intelligence & Analytics: Leverage Clari to facilitate weekly forecasting cadences, providing leadership with high-fidelity visibility into pipeline health and revenue predictability.
  - Deal Desk & Commercial Liaison: Act as the strategic bridge between the Sales organization and Global Deal Desk/Pricing teams—localizing incentive programs and quarterly SPIFFs for Japan, driving pricing and packaging rollouts, streamlining complex quoting workflows, and ensuring contract accuracy.
  - Operational Optimization: Proactively diagnose bottlenecks within the regional sales cycle; design, justify, and deploy systematic process enhancements to accelerate velocity and scalability.
  - Territory & Data Stewardship: Lead strategic review cadences (e.g., Territory Planning), manage regional account-to-territory alignment through ETM with rigorous SFDC data governance, and
enhance the accuracy and quality of CRM customer master data.
  - Market Intelligence Synthesis: Champion APJ data enrichment initiatives by leveraging premium databases (HG Insights/D&B) to expand and refine the regional lead and account universe.
  - Executive Reporting: Engineer bespoke ad-hoc reports and Tableau dashboards to deliver data-
driven, actionable insights for senior executive decision-making.

Requirement:
  - Industry Expertise: 6+ years of progressive experience in Sales Operations, ideally within a high-growth SaaS or Enterprise Technology environment.
  - Linguistic Versatility: Native or Business-level Japanese (JLPT N1 preferred) and professional English proficiency to ensure seamless cross-border collaboration.
  - Technical Mastery: Advanced, hands-on proficiency in the Salesforce ecosystem, Clari, and Tableau (or similar systems).
  - Analytical Excellence: Demonstrated mastery of data manipulation (Advanced Excel, complex modeling) with an unwavering commitment to detail and accuracy.
  - Global Collaboration: A proven ability to navigate and influence within a matrixed global organization across diverse time zones and cultures.
  - Professional Presence: A self-motivated specialist who excels in high-pressure environments, possessing the executive presence to manage competing priorities with minimal oversight.

Systems Knowledge and experience:
  - CRM: Salesforce.com (SFDC)
  - Forecasting: Clari
  - BI Tools: Tableau, Qlik
  - ERP: NetSuite, Oracle, or SAP
  - Data Sources: D&B, Hoovers, or similar market intelligence databases

Educational Requirement:
Bachelor’s degree is mandatory

#LI-FT1

The Position

OPSWAT is now searching for a Solution Engineer who will be a technical sales resource for our Japan regional sales team and assist in identifying customer challenges and driving technical alignment between customer needs and the OPSWAT solutions. Joining an existing team of experienced and successful sales managers and presales engineers to grow and evolve the OPSWAT business in Japan. You will serve as a product and industry expert, effectively describing and demonstrating our solutions, as well as promoting our vision and approach. You will be a trusted point of contact for our customers and partners while advancing the sales process.

We are interested in candidates based in Tokyo with Japanese as a primary language.

What You Will Be Doing

• Work with the OPSWAT sales team as well as partners to drive Enterprise business.
• Manage customer requirements, expectations, and solution buy-in.
• Build customer's confidence and awareness in our products/solutions.
• Manage, deliver, and present detailed responses to industry RFPs.
• Train and certify resellers and partners.
• Present at Conferences and Seminars.
• Understanding customer organization, their IT/Security requirements, and goals.
• Work with RMS to assist in the creation of account plans.
• Support proof of concepts, implementations and installations as needed to successfully satisfy customer requirements.

What We Need From You

• Bachelor's degree in a technical discipline, or equivalent experience
• Fluent in Japanese
• 5+ years of cybersecurity or networking software sales engineering or technical sales experience.
• Excellent track record in developing new business and meeting/exceeding sales targets.
• Strong presentation and application demo skills.
• A good foundation of networking concepts.
• A self-motivator who thrives on identifying and resolving customer pain points.
• Highly ethical and professional personal conduct.
• Experience installing and troubleshooting enterprise applications in Windows and Linux environments.
• Comfortable leading discussions within the cybersecurity domain to all customer levels (CISO to IT administrator).

It Would Be Nice If You Had

• Experience in enterprise software or networking solutions, ideally within the network or device security space including file security, device security, network security and etc.
• Knowledge of Sandbox and anti-malware products and markets.
• A technical understanding of APIs.
• Experience in Cloud Based Services (Azure, AWS and GCP).
• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, powershell, and Python.
• Configuration and management of databases such as MySQL, Mongo.
• Experience working with OT security solutions or with OT environments.
• Any relevant security industry certifications.
• Network integration skillsets (Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Why Dialpad

Dialpad’s Agentic AI platform turns conversations into autonomous workflows that drive revenue, efficiency, and unforgettable customer experiences. Fortune 1000 companies trust our AI Voice & Digital Agents to resolve millions of interactions every day. We’re scaling fast and need Forward Deployed Engineers who want to be at the intersection of innovation and business impact.

Your Role

The primary purpose of our Forward Deployed Engineering team is to accelerate the adoption and realization of value from our AI platform by embedding within our most strategic customer accounts. You will be the crucial link that translates complex business challenges into production ready, high-impact Agentic AI systems, driving business outcomes. FDE’s will act as the company's most technically fluent business consultant and the customer's most trusted AI architects. 

What We Do

• Business Translation and Discovery: Rapidly embed with customer stakeholders and operational leaders to deeply understand their most complex, high-stakes business problems. Translate ambiguous business objectives into clear, shippable Agentic AI-powered solutions.

• The Go-To-Market Bridge: Partner directly with our Sales, Sales Engineers, Professional Services and Customer Success teams to serve as the deep technical authority during critical pre-sales evaluations and post-sales deployments. You don't just sell the vision, you build the capability that validates the investment.

• Product Alignment and Influence: Capture common customer pain points, successful integration patterns, and platform limitations discovered in the field. Synthesize and deliver this critical, high-value signal directly back to our core Product and Engineering teams to influence the product roadmap and accelerate feature development.

• AI Envisioning: Navigate complex enterprise infrastructure (cloud, on-prem, data pipelines) to integrate our platform. Guide customers on production grade Agentic bot builds and integration to custom data connectors, orchestration logic, and full-stack systems that bring AI to life.

• Agentic AI Design: Design and deploy complex multi-agent systems, architectures, and fine-tuned models tailored to the customer's unique data, domain, and security requirements. Author multi‑step prompts, retrieval pipelines, and decision logic that plug into CRMs, ERPs, and custom APIs via our MCP framework.

About You

• 4+ years of experience in a high-impact, customer-facing technical role such as Forward Deployed Engineering, Technical Consulting, high touch Sales Engineering or Solutions Architecture, or technical consulting for SaaS/AI products.

• Deep, demonstrable expertise in the modern AI/ML stack: LLMs, Generative AI concepts, vector databases, and agent orchestration frameworks. Proficiency in Python, Go, JS/TS plus hands‑on experience with LLM frameworks.

• Unrivaled Business Acumen: The ability to simplify technical complexity and communicate clear trade-offs, value propositions, and project plans to both a core engineering team and a non-technical C-suite executive.

• You thrive in ambiguity, take full ownership of outcomes, and are driven by delivering tangible, measurable results for the customer, often working under tight timelines.

• Contributor to a dynamic team culture, focused on high growth industry innovation, team collaboration, customer success, and having fun!

• Business-level fluency in Japanese and English required. 

Bonus Points

• Telephony stack knowledge (WebRTC, SIP, SBCs).

• Experience deploying chatbots or voice bots at >10K daily conversations.

• Contributions to open‑source AI agent frameworks.

How We Work

Our values mirror those of top forward‑deployed orgs: Customer First, Relentless Momentum, Extreme Ownership, and One Team. We ship, learn, and iterate - fast.

An overview of this role

As a Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement. This role is ideal for a developer or systems engineer looking to transition into customer success while leveraging your deep technical expertise in DevSecOps and cloud technologies. You'll serve as a trusted technical advisor, partnering with customers over Zoom and email to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle. Working closely with Account Executives and Renewals Managers, you'll align technical recommendations to customer goals and help support renewals and expansion by demonstrating outcomes. You'll also contribute back to the broader GitLab team by sharing learnings through documentation and enablement content, while mentoring team members and customers through complex technical challenges. This role is a strong fit for someone who enjoys solving complex technical problems, communicates clearly, and thrives in a remote, asynchronous environment. You're eager to grow into customer-facing technical leadership with strong mentorship and support from a collaborative team.

What you’ll do

• Provide on-demand technical consultancy and solution guidance through Zoom and written channels, helping customers solve day-to-day issues and design and implement GitLab solutions for their DevSecOps workflows.
• Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion.
• Deliver technical and architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning to unblock implementations and improve adoption.
• Partner with Account Executives and Renewals Managers to align technical recommendations to customer objectives and account plans that support retention and growth.
• Plan and lead customer workshops, demos, and enablement sessions that help teams adopt GitLab confidently and drive measurable adoption and value, supporting renewals and expansion across APJ.
• Maintain and grow your specialty competency in GitLab capabilities and relevant DevSecOps tooling, staying current on new product features and patterns.
• Contribute to scalable enablement by improving documentation, sharing knowledge through internal and external channels (for example, tutorials or technical content), and mentoring team members and customers to build technical competency and adoption.
• Manage multiple customer engagements in parallel, prioritizing effectively and communicating status, risks, and next steps to keep implementations on track.

What you’ll bring

• Experience providing technical consultancy and solution guidance through video calls and written channels, helping users or customers adopt technical solutions successfully.
• Familiarity with DevSecOps workflows and related practices across areas such as source code management, CI/CD, security, and Agile planning, with the ability to grow breadth over time.
• Hands-on technical background in software development, systems engineering, or similar technical environments, or equivalent practical experience.
• Strong communication and collaboration skills, including the ability to explain complex technical topics clearly and work effectively with customers, account teams, and cross-functional partners.
• Ability to lead or support workshops, demos, and enablement sessions that build confidence and drive adoption.
• Ability to manage multiple priorities in a remote, asynchronous environment while communicating status, risks, and next steps clearly.
• Interest in supporting customers across APJ and adapting to different cultures, working styles, and technical maturity levels.

About the team

In this role, you'll support our customers across APJ, delivering workshops, demos, and best-practice guidance while contributing back to our shared documentation and enablement resources. For more on how we work, see Customer Success Engineering team handbook page.

An overview of this role

GitLab is seeking a Principal Engineer to set technical direction for our most critical infrastructure platforms. This role operates at organizational scale, owning architecture, solving complex systems problems, and driving initiatives that shape how GitLab grows, performs, and remains reliable.

As a Principal Engineer, you will serve as a technical authority and force multiplier, leading architectural decisions across distributed and cloud-native systems to translate business strategy into durable technical direction. Spanning multiple teams and domains, you will bring clarity to ambiguity, raise engineering standards, and mentor senior talent while remaining accountable for real production outcomes. This is a hands-on, high-impact role for leaders who drive success through influence and shape the foundational platforms that the entire organization depends on.

Organizational Focus Areas

Principal Engineers at GitLab drive strategy across our most critical infrastructure and delivery groups. Role placement across the following tracks is determined by business need and organizational priority.

Group Tenant Scale (GTS)

This track builds GitLab’s next generation, multi-tenant, horizontally scalable, and resilient SaaS platform. You will architect the foundations that enable other engineering teams to build upon this platform and drive convergence among GitLab’s various platforms..

• Core Focus: Lead the design and evolution of projects that enable our distributed, multi-tenant SaaS transformation, including Cells, Organizations, and OrgMover.
• Distributed Architecture: Architect for zero downtime, transparent relocation, and application hardening in a massive distributed environment.
• Strategic Decisions: Guide architecture decisions with availability, reliability, resiliency, performance, and cost in mind.

GitLab Delivery 

The GitLab Delivery track focuses on enhancing the reliability, efficiency, and speed of GitLab’s end-to-end software delivery across all platforms and offerings.

• Core Focus: Lead the platform strategy spanning Developer Experience, CI infrastructure, packaging, and release delivery across SaaS, Self-Managed, and Dedicated.
• Developer Experience: Treat GitLab engineers as customers, building self-service tooling, testing infrastructure, and paved paths that increase velocity while maintaining quality.
• Delivery at Scale: Architect reliable, automated pipelines that streamline how GitLab is packaged, released, and deployed across all platforms and offerings.

What You'll Do

• Own and drive the architectural direction for critical infrastructure platforms that support GitLab at global scale.
• Lead the design and evolution of large platforms and distributed systems that are scalable, resilient, secure, and cost-efficient.
• Serve as the technical authority on complex initiatives, guiding decisions that impact multiple teams and product areas.
• Translate business and product strategy into long-term technical roadmaps and execution plans.
• Drive alignment across engineering, product, and leadership by clearly communicating tradeoffs and recommendations.
• Establish technical standards and architectural patterns that raise quality and consistency across the organization.
• Be accountable for production outcomes, including reliability, performance, and operational excellence.
• Mentor senior engineers and act as a force multiplier through influence rather than direct authority.
• Operate effectively in ambiguous problem spaces where both the problem and the solution need to be defined.

What You'll Bring

• Proven experience designing and evolving large-scale platforms or distributed systems in cloud-native environments.
• Strong proficiency in Golang and/or Ruby, with the ability to contribute to, review, and guide core architectural changes in production codebases.
• Strong architectural judgment, including the ability to balance scalability, reliability, performance, security, and cost.
• Experience owning platform-level technical decisions that impacted multiple teams or an entire engineering domain.
• Solid understanding of Kubernetes-based environments as a production platform, including how they influence system design, deployment models, reliability, and operational complexity.
• Experience being accountable for production systems, not just design recommendations.
• Ability to author and drive long-term technical strategy and multi-month roadmaps.
• Track record of leading through influence and shaping technical direction without direct authority.
• Comfort making high-impact technical decisions, including build vs buy vs partner tradeoffs.
• Strong communication skills, with the ability to explain complex technical concepts to engineers, leadership, and non-technical stakeholders.

About the team

The Principal Engineer role sits within GitLab’s Infrastructure Platforms organization, working across multiple teams to shape how our platform scales and operates. This group is responsible for some of GitLab’s most critical systems, including the multi-tenant SaaS platform, core delivery pipelines, and the underlying infrastructure that powers millions of users. As a Principal Engineer, you’ll define technical direction, guide architectural decisions, and ensure our platforms remain resilient, performant, and modern. The team operates fully remotely and collaborates asynchronously across time zones, grounded in GitLab’s values of transparency, autonomy, and open communication. You’ll help the organization tackle complex distributed systems challenges at scale while mentoring other engineers and building a culture focused on reliability, efficiency, and continuous improvement.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Responsibilities

We are looking for an experienced Staff Forward Deployed Engineer to join our Forward Deployed Engineering team. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architecture, combined with strong problem-solving skills and the ability to collaborate across multidisciplinary teams.

Workato has a positive, diverse, and collaborative culture—we look for people who are curious, inventive, smart, hardworking, and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020”, the “Hottest 13 Productivity Software Startups to Watch in 2020!”, and the “Top 15 startups helping even non-programmers build simple apps, ahead of an expected software developer shortage” by Business Insider.

In this role, you will also be responsible to:

• Architect and design intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform

• Design and deploy Agentic AI solutions using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)

• Develop techniques enabling large language models (LLMs) to reliably author complex behaviors

• Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.

• Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. 

• Work closely with clients to understand requirements and provide technical guidance.

• Tailor Workato AI solutions to meet specific client needs, ensuring optimal functionality and scalability.

• Continuously monitor and improve AI system performance, ensuring efficiency and reliability

• With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. 

• Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks.

• Ensure AI-driven automation is fault-tolerant, efficient, and aligned with enterprise IT best practices

• Create and deliver custom product demonstrations to support the sales and other internal teams.

• Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base

• Prioritize and deliver outstanding customer service experience to Workato customers

• Play a key role right from the product ideations stage to the implementation stage.

• Support the product manager in creating the technical and design specifications

Requirements

Qualifications / Experience / Technical Skills

• BTech/BE or higher technical education - Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• Total12+ years of relevant experience in the field of design, development and implementation.

• Proven experience in AI engineering, with a focus on agent-based systems.

• Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations

• Knowledge of Implementing Integration projects is a must. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases.

• 5+ years of experience, working with Integration Platform such as TIBCO, Dell Boomi, MuleSoft etc is a plus. Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure

• Strong working knowledge with APIs - RESTful, SOAP/XML. Sound knowledge of Data Structure - JSON. Sound knowledge of any RDBMS/NoSQL. 

• 2-3  years of coding experience (Java/Python/Ruby)

• Technical background or a good understanding of technology and industry trends, especially in the app integration space

• Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / Marketo is a plus

• Working knowledge on Microservices or API-based integration architecture, Event driven architecture, Process Automation via BPM or RPA is a plus.

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

(REQ ID: 2747)

The Opportunity:

Make a difference.

The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.

A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.

What You’ll Be Doing:

• Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
• Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
• Deliver product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
• Drive product conversations based on need and problems with customers
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

What Makes You a Great Fit:

• Ideally located in Tokyo, Japan
• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
• Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
• You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.
• You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
• You love solving technical challenges and thrive on bringing creative solutions to our customers
• You should have a technical mindset and a desire to grow technically
• Experience with sales methodologies like MEDD(P)ICC is a plus.

Compensation & Rewards:

The OTE range we have for Japan is 14m - 20m JPY. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

Develop/Configure software feature/s functionality, according to design document, plan and perform unites, in scheduled time line and accurate output. 

Main Responsibilities and Deliverables:

• Develop/Configure software feature(s) according to design document & enterprise software standards.
• Work in multi-disciplinary environment with Architects and Business Analysts using waterfall and agile project methodologies
• Planning and Performing Unit and functionality testing to ensure fit to design.
• Supporting customer by solving functionality problems.
• Interface independently with various R&D and PS Groups and with Customer Support.
• May occasionally need to work on client site And/Or in different time zone.

 Qualifications / Education: 

• E/B.Tech with Practical relevant experience/knowledge
• High level English (verbal & written)
• Proven experience in operating within a global environment
• Experience working in a complex matrix environment
• Basic experience with several of the following

Programming Languages: SQL, Java, JS

Web Technologies: HTML, CSS, XML, XSL, Servlets, Web Services

Operating Systems: Windows, Linux OS

Application Servers and Servlet Containers: WebSphere, Tomcat, Weblogic

Databases:  Oracle, SQL Server, Data Warehousing (ETL, OLAP)

 Professional Capabilities     

• Solid professional capabilities in the domain
• Analyzes information and deduces conclusions within the professional space
• Regarded as a professional that requires minimal supervision
• Responsible for developing/configuring feature(s) functionality for an enterprise-grade software with minimal supervision
• Experienced in Multi-threading and concurrency

An overview of this role

As a Staff Engineer on GitLab's Software Composition Analysis team, you'll drive hands-on implementation of security features that help customers understand and manage risks in their software supply chain. Your focus will be on enhancing GitLab's SCA capabilities in dependency scanning and container scanning. You'll work directly on architecture and technical implementation and help the team push forward on three core goals: Gather (introducing data points that help customers understand the urgency of issues, like reachability analysis and supply chain poisoning detection), Integrate (providing other teams with innovative collection techniques for better workflows), and Optimize (solving data correlation at massive scale). You'll contribute hands-on code, help solve novel technical challenges, and establish patterns that improve how the distributed team works together across multiple time zones.

Examples of some future features that you may help build: 
- Dependency scanning for unmanaged C/C++ 
- Dependency Scanning for Yocto environments 
- Vulnerability detection using CPE-based matching against package metadata

What you’ll do

• Implement complex features in dependency scanning and container scanning, shipping improvements that increase scan coverage, improve accuracy, and drive adoption of GitLab's SCA capabilities
• Solve novel technical problems in SCA, establishing reusable patterns that reduce delivery time and improve engineering effectiveness across the team
• Guide architectural and implementation decisions in collaboration with engineering managers, product managers, and peer engineers to improve scalability, reliability, and delivery outcomes across the team's SCA architecture
• Contribute code, design reviews, and technical mentorship that raise quality standards, improve maintainability, and strengthen performance across the codebase
• Collaborate across GitLab's security domain to align SCA work with related efforts in vulnerability management and adjacent product areas, accelerating delivery of shared roadmap goals and improving coordination across related security efforts
• Identify and resolve technical debt, prioritizing changes that improve team velocity, code health, and long-term maintainability across the team's core SCA services
• Translate product needs and customer feedback into technical solutions in partnership with product, UX, and security stakeholders, delivering features that address high-impact customer risks and advance shared roadmap goals

What you’ll bring

• Hands-on experience in Software Composition Analysis and the ability to contribute to complex security features in dependency scanning and container scanning
• Deep hands-on expertise in building and evolving dependency scanning and container scanning analyzers
• Demonstrated ability to design solutions that balance complexity, performance, and maintainability
• Expertise with backend technologies, particularly Go and/or Ruby on Rails, with ability to pick up new technologies quickly
• Familiarity with cloud providers like GCP, CloudFlare, or AWS
• Ability to evaluate technical tradeoffs in SCA and security tooling, with proven success delivering maintainable solutions that help customers manage software supply chain risk
• Ability to work effectively in distributed, async-first teams across multiple time zones
• Experience explaining complex technical and security concepts to engineers and stakeholders

About the team

The Software Composition Analysis team is part of GitLab's Sec Engineering group, and we focus on building capabilities that help customers identify and manage risks in their software supply chain. We work across areas including dependency scanning, container scanning, and license scanning, and we work closely with product, UX, security, and adjacent engineering teams to close important feature gaps in GitLab's platform. Our team members are distributed across regions including Europe and North America, so we rely on clear documentation, asynchronous communication, and thoughtful coordination across time zones. This opportunity is centered on helping us deliver complex security features while balancing hands-on technical progress with strong team execution.

An overview of this role

As a Senior Engineer on the Runway team, you'll lead the design, evolution, and operation of the Kubernetes-based platform and developer tooling that powers GitLab's engineering organization. You'll drive strategic infrastructure initiatives across platform architecture, automation, and developer experience. That includes operating production Kubernetes clusters across cloud environments, scaling our ArgoCD-based GitOps workflows, and setting infrastructure-as-code practices and standards across teams. You'll mentor engineers, influence architectural decisions, and drive platform improvements that enhance reliability, observability, and security controls like RBAC and secrets management. Your work will establish clear patterns that make it easier for application teams to adopt modern practices and ship with confidence.

Some examples of our projects:

• Evolve ArgoCD GitOps standards across environments (Application Sets, sync policies, and deployment guardrails)
• Build reusable Terraform modules and practices for safe, repeatable cloud infrastructure provisioning and drift detection

What you'll do

• Manage and evolve production-grade Kubernetes clusters across cloud environments, contributing to architectural decisions on upgrades, scaling, disaster recovery, and reliability improvements.
• Implement and maintain GitOps workflows using ArgoCD, including Application Sets, sync policies, and deployment standards, and share best practices with teams adopting these patterns.
• Build and maintain reusable Terraform modules that enable safe, repeatable cloud infrastructure provisioning, including state management and drift detection practices.
• Lead incident response, drive post-mortems to clear conclusions, and implement improvements to availability, performance, and resilience as part of on-call rotation.
• Partner with application teams to onboard services onto the platform, writing documentation, runbooks, and self-service tooling that improves developer productivity.
• Implement security controls such as RBAC, network policies, and secrets management that meet compliance requirements.
• Contribute to CI pipeline integrations as part of end-to-end delivery workflows.

What you'll bring

• Proficiency in Go for writing and maintaining production-grade services and automation tooling, with the ability to guide others on best practices and code quality. Python or Bash experience is a plus.
• Hands-on experience owning production Kubernetes clusters across one or more cloud environments (for example, Amazon EKS, Google GKE, or Azure AKS), including upgrades, scaling, disaster recovery, and reliability engineering.
• Experience designing and operating GitOps-based continuous delivery workflows (for example, ArgoCD or Flux) and infrastructure as code (Terraform or equivalent), including reusable modules and safe infrastructure provisioning practices.
• Solid understanding of networking fundamentals (DNS, load balancing, ingress) and the ability to reason through failure modes and design tradeoffs, not just apply familiar patterns.
• Ability to deliver well-structured, independently driven work, including clear documentation of decisions, tradeoffs, and future considerations, in support of a team that operates asynchronously across time zones.
• Strong written and verbal communication skills, including the ability to write system documentation, establish runbooks, and share knowledge in ways that help the broader team move faster and get unblocked quickly.

About the team

The Runway team builds and operates the Kubernetes-based platform and developer tooling that GitLab engineers use to ship changes safely and reliably. We own core platform capabilities like production cluster lifecycle management, GitOps-based delivery workflows (ArgoCD), infrastructure as code foundations (Terraform modules and standards), and the reliability and observability practices that keep the platform healthy. We collaborate asynchronously with application and security partners to onboard services, improve self-service workflows, and strengthen controls like RBAC, network policies, and secrets management. The team's focus is reducing friction for developers while improving consistency, security, and operational confidence as the platform scales. For more on how this team works, see the Team Handbook Page.

AXS Japan GK, of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to leagues like the Swedish Football Association to the 38 clubs of the B-League in Japan to teams like the Los Angeles Kings, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Melbourne, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  

Since our founding in 2011 and as part of Anschutz Entertainment Group (AEG Worldwide), we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

AXS is thrilled to be expanding its operations in our Tokyo office. This move comes as our company continues to grow its global footprint.

The Role

AXS is seeking a Product Reliability Engineer to troubleshoot, analyze, and fix known and unknown issues within the company’s various applications and databases.

What Will You Do?

• Troubleshoot issues within the applications and databases and creates unique solutions to these issues, with guidance as needed, in responsive to customer’s request.
• Work on various data requests for internal or external customers
• Create scripts to update or create data as needed
• Collaborate with other departments (finance, fraud, security, etc) to help get answers to issues or data needs
• Create and update documentation for issues encountered
• Coach more junior colleagues in techniques, processes, and responsibilities.

What Will You Bring?

• University degree in a computer science or technology field preferred.
• Bilingual fluency (Japanese and English)
• Experience with database query languages (i.e. SQL)
• Experience working with database platforms such as Oracle, SQL Server and PostgreSQL in a production environment
• Experience with logging, monitoring and alerting tools and best practices
• Experience coding in script languages such as JavaScript, bash, python etc. is preferred
• Experience coding in programming languages such as Java or .Net is preferred
• Experience working in cloud environments is preferred
• Ability to work under pressure and in production environments
• Ability to work independently
• Ability to prioritize several tasks at once
• Proficiency in identifying and diagnosing issues within operating systems
• Capacity to create innovative solutions to unique system issues.
• Willingness to work in our Tokyo office on a hybrid basis (3 days in office/two days working from home.)

What’s in it for You?

• The opportunity to play an integral role in expanding our global footprint
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Location:　

Hulic Aoyama 2nd Building, Shibuya
A 10-minute walk from Shibuya Station or a 5-minute walk from Omotesando Station

Established:
AXS Japan GK in 2020, AXS Group LLC established in 2011, AEG established in 1999

Number of Employees:
AXS Japan GK = 21, AXS Group, LLC globally = 900+ 

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

Summary

As a Senior Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform for our largest customers. 

Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their Wiz onboarding and operationalization journey. You will serve as the bridge between customers and the broader Wiz team –  you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience for our most demanding customers. 

Strong technical expertise and customer-facing skills will be essential in addressing the needs of our customers. Your understanding of how large organizations leverage cloud, security, and SaaS technologies will allow you to empathize with customer personas and drive effective conversations with customer personas at all levels. 

What you’ll do: 

• Be a Wiz Product and Cloud Security Expert –  Serve as a trusted technical advisor throughout your customers’ Wiz journey
• Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise. 
• Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets.  
• Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk  
• Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
• Continuously stay abreast and enabled on new Wiz features and functionality 
• Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase 
• Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
• Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk  
• Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value  
• Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
• Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues
• Drive and track your customers’ achievement of business goals and realization of value through Wiz 
• Report progress and results to key Wiz and customer stakeholders in executive-friendly communications 
• Actively drive value based conversations with customer executives and provide meaningful contributions to QBRs/executive briefings 
• Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
• Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions

Manage your book of business and support revenue objectives - Support and manage a book of up to 10 strategic customers, depending on size and complexityIdentify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams. 

• Drive towards utilization/adoption targets for your book of business 
• Identify, document, and action on risks (e.g, satisfaction/churn/renewal/health) in customer engagements 
• Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives 

Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor TAMs, and develop an area of technical subject-matter expertise 

• Partner cross-functionally with internal teams to improve processes 
• Assist other TAMs with technical escalations 
• Be a cloud security thought-leader by participating in industry events and contributing to community posts and blogs

What you’ll bring

• Overall
• 8-12yrs of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
• Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect. 
• B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience.
• Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes 

• Technical Knowledge
• Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional).
• Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges.
• Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations 
• Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications.
• Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
• Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures.
• Demonstrated ability and commitment to continuously learn and master novel and emerging cloud/security technologies.

• Account Management and Customer Success
• Proven track record of successfully managing a book of business with 5+ complex enterprise/strategic customers.
• Proven track record of building and maintaining executive-level relationships with enterprise/strategic clients, driving significant customer outcomes, and consistently exceeding performance targets.
• Expert ability to continuously enable customers on the Wiz platform and proactively assist them in solving problems, ranging from trivial to highly complex and strategic.
• Willingness to work across multiple communication channels and platforms to assist your customers - e.g., responding to Slack messages / responding to emails / responding to support tickets
• Advanced ability to use data and systems (e.g., CRM, log analysis tools) to monitor customer health, identify complex trends, and strategically inform customer success and retention initiatives.
• Extensive experience crafting customer-facing artifacts and decks 
• Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of an organization, including C-suite executives.

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our strategic enterprise customers in Japan, reporting to the Senior Manager, Solutions Engineering, Japan. You will partner directly with regional account executives to help change our customers' views and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

We are focused on candidates located in the greater Tokyo area and support hybrid work models. 

WHAT YOU'LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboarding, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry-related developments and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU'LL BRING

• Ability to deliver world-class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role, assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel up to 50%
• Cloud security experience
• AWS/Azure/GCP hands-on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

SUMMARY

As a Solutions Engineer, you will be responsible for supporting our Mid-Market Enterprise customers and reporting to the Senior Manager, Solutions Engineering - Japan. You will partner directly with Account Executives to help change our customers' views and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

Please note that we are only considering candidates in the Greater Tokoyo Area at this time. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards,  product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel up to 50%
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

SUMMARY  

As a Solutions Support Engineer, you will be a part of a global team responsible for providing outstanding technical support experience. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, creating solutions for customers while scaling our support offering using coding and scripting.  

Fluency in Japanese with Business level English is required 

 WHAT YOU’LL DO  

• Responsible for technical customer support experience within the Wiz product   

• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams  

• Identify cases that require escalation (either technically or strategically)  

• Create, maintain, and coordinate incident management requests to product or engineering  

• Design and implement solutions that scale the support offering through automations  

• Participate in on-call rotation for after-hours, holiday, weekend support coverage 

 WHAT YOU’LL BRING  

• Fluency in Japanese

• 5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role  

• A minimum of 2+ years experience with Cloud technologies (Azure, AWS, GCP)  

• Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON 

• Proficiency with command-line tools and Linux operating system environments 

• Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring and logging, as well as local and cloud storage   

• Familiar with security frameworks or tools 

• Excellent organizational and project management skills 

• Fast learner, natural curiosity, and love of technology  

 NICE TO HAVE 

• Experience with DevOps technologies  

• Familiar with REST API's or GraphQL  

• Knowledge of basic web technologies (e.g., HTTP, HTML, DNS)  

• Understanding of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing)  

• Understanding of relational databases  

About Aim Security

As part of Cato Networks, Aim Security extends the Cato SASE platform into the SaaS layer, giving enterprises real-time visibility, control, and protection across all SaaS applications. Aim goes beyond traditional CASB and SSPM solutions by addressing modern SaaS-native threats such as identity abuse, insider risks, misconfigurations, and sensitive data exposure. By combining Aim’s SaaS security innovation with Cato’s converged networking and security cloud, we are delivering the industry’s most comprehensive enterprise security platform.

Responsibilities

• Lead and drive technical validation of Aim Security solutions to prospects
• Deliver compelling product demonstrations and presentations that are grounded in aligning to the customer’s business objectives
• Partner with Account Executives in acquisition of new business by supporting technical pre-sales activities such as technical product demonstrations, presentations and workshops 
• Serve as the primary technical resource throughout the sales cycle, addressing objections and providing technical guidance.
• Respond to functional and technical elements of RFIs/RFPs
• Communicate feedback, requests and technical perspectives on product evolution to Product Management teams
• Stay up to date on AI security trends, emerging technologies, and competitor offerings.
• Travel throughout sales territory 

Requirements 

• 4+ years experience as a Sales Engineer, Solution Architect, or technical pre-sales role, preferably selling and supporting Cybersecurity SaaS products to Enterprise customers
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• Familiar with Value-Selling Methodologies like MEDDIC, MEDDPICC, SPICED
• Conduct discovery calls and technical deep dives for use case mapping and POV scoping
• Strong technical background with demonstrated understanding in several of the following areas: SaaS, AI, Machine Learning, Deep Learning, Rest APIs, SSO, SIEM, cybersecurity frameworks, cloud platforms (AWS, Azure, GCP), Kubernetes

• Strong presentation skills and written communication in emails, RFPs, and reports
• Organized, analytical, creative and adaptive in approach and finding solutions
• Start-up experience preferred: Demonstrated success in early-stage companies, and fast paced environments with limited formal processes.

#LI-AC1

Key Responsibilities

[Support]

• Gather information to investigate reported issues, reproduce the problems, and create bug reports for customer site tools.
• Troubleshoot and resolve software issues, including embedded software for control systems for customer site tools.
  Able to triage mechanical, electrical, and software-related problems.
• Work with QA to add reproduced issues to regression testing.
• Travel to customer sites to support installation, training, and troubleshooting of ASM products.
• When investigating reported issues, coordinate with the account team and GPS group rather than communicating directly with the customer.

[QA]

• Test pre-release software as part of QA activities and create bug reports for any issues found.

• Promote business improvement using Global QA tools.
• Evaluate designed/developed software with simulator and the actual tool.

• Work with support to add reproduced issues to regression testing.
• Responsible for setting up and managing the in-house software test environment.

Key Requirements

• 3 years+ of experience as software QA tester.
• Experience with JIRA and TestRail.
• Ability to work across cultural barriers.
• Language Requirements:

Japanese: Fluent

English: Business level

Preferred Qualifications

• Experience in the semiconductor or FPD (Flat Panel Display) industry.
• Knowledge of semiconductor standards SEMI
• Programming experience in Pascal (Delphi), C, or C++.

The Role:

Radio Frequency (RF) Engineer at ASM will provide solutions for difficult RF technical issues associated with specific projects, contribute to the timely completion of specific programs and projects, possess the ability to work on complex assignments with some guidance and direction from the Engineering Manager.

Responsibilities:

• Develop RF module and reactor of ASM products.
• Using conventional RF source and antennas provide reliable structure to provide stable performance in extreme and harsh conditions.

• Troubleshooting and modification of RF generator and matching network
• Understanding plasma characterization and troubleshooting the Plasma/RF related issues

• Coding FPGA chips to control modules and parts to maximize plasma performance of ASM Products

Education & Experience:

• Master's or Ph. D Degree in Electronics, Physics, or relevant disciplines.
• 3+ year experience in RF plasma field which including modules and parts is preferred.
• Have a broad-based background in analysis, design and debug of complex RF systems.
• Design, implement, maintain, and improve electrical instruments, equipment, facilities, components, products, and systems for the semiconductor equipment industry.
• Well versed with the requirements of CE, NEC, IEC, NFPA, VDE, SEMI S2-95 and other relevant standards as applicable to semiconductor manufacturing equipment.
• Experience with modularizing semiconductor equipment designs for offline assembly.
• Experienced using Microsoft applications such as Excel, Word, PowerPoint, and Project; Manufacturing Requirements Planning (MRP); AutoCAD; OrCAD or Altium schematic capture.
• Business level English

Functional Knowledge

• Plasma Deposition product knowledge a plus (CVD, ALD, EPI, PECVD, PEALD)