The opportunity:

The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to move their shipments in less time with lower costs and via improved productivity by your team, unblocking issues and establishing procedures to prevent them in the future.

Scope of Duties:

• Execute booking and documentation processes with clients /carriers
• Timely shipment troubleshooting and exception escalation / handling
• Work intimately with Flexport AM, Planning team to ensure an effective end to end export process.
• Coach junior specialists on the daily job. 
• Plan and execute special freight operations (i.e. DG, reefer, etc). 
• Assist Sr. Associate on new business/process implementation, new projects and new tasks. 
• Support internal and external clients to make the best decision with your expertise;
• Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service.
• Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance.
• Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry.

What you will need: 

Experience:

• BA/BS degree 
• Minimum 3+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus) 

What you will learn: 

• You will learn what it takes to lead small teams in the execution of day-to-day tactical tasks.
• You will learn how to thrive in an ambiguous environment, research and test operational hypotheses and inform the strategy of a newly built team.
• You will gain specialist expertise to become an ocean or network operations and intermodal subject matter expert within the company. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy.
• You will gain the ability to continuously improve the client experience through a deep industry understanding. You are singularly positioned to realize how we can both work within and push the logistics industry forward to meet the standards of Flexport’s client-centric service.

The Opportunity:

The role of the Ops Specialist is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to move their shipments in less time with lower costs and via improved productivity by your team, unblocking issues and establishing procedures to prevent them in the future.

Scope of Duties:

• Execute booking and documentation processes with clients /carriers
• Timely shipment troubleshooting and exception escalation / handling
• Work intimately with Flexport AM, Planning team to ensure an effective end to end export process.
• Plan and execute special freight operations (i.e. DG, reefer, etc). 
• Assist Associate on new business/process implementation, new projects and new tasks. 
• Support internal and external clients to make the best decision with your expertise;
• Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service.
• Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance.
• Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry.

What you will need:

Experience:

• BA/BS degree 
• (Preferred) 1-2 years of prior experience in Logistics, Warehousing, Freight Forwarding, Supply Chain or Consulting; (High performing fresh grad could be considered)
• Fluent in English and Bahasa Indonesia (Written & Spoken)

Mindset:

• Desire to “build a better machine” and get irritated when things aren’t optimal
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Strategic vision and ground floor execution
• Excitement to manage vendor relations and create best-in-class, innovative structures to do so
• Excellent communication, interpersonal and organizational skills
• A client service mindset; you are obsessed with client and squad happiness
• Next-level attention to detail
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it!
• Flexibility to get the job done when needed. Willing to work outside office hours and occasional weekend or night shifts in certain locations.

What you will learn:

• You will learn what it takes to lead small teams in the execution of day-to-day tactical tasks.
• You will learn how to thrive in an ambiguous environment, research and test operational hypotheses and inform the strategy of a newly built team.
• You will gain specialist expertise to become an ocean or network operations and intermodal subject matter expert within the company. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy.
• You will gain the ability to continuously improve the client experience through a deep industry understanding. You are singularly positioned to realize how we can both work within and push the logistics industry forward to meet the standards of Flexport’s client-centric service.

Future tracks this role could lead to:

• Procurement or other expert roles requiring deep expertise in a specific area of supply chain management. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy. You will have built processes and tools or led webinars, amplifying your knowledge.
• Client advisor/ account management. Your deep passion for growing our customers’ business sets you on a path to become their advocate and representative at Flexport.
• Team leadership. You learn how to be a player-coach who apprentices team members on skill development.

About the Job

We are seeking an Internal Audit Manager to establish and lead the Internal Audit function for a fast-growing, regulated Payment Service Provider processing high volumes of digital transactions. This role is critical in ensuring the Company operates with strong governance, effective internal controls, and in full alignment with regulatory expectations.

As Internal Audit Manager, you will act as an independent and objective assurance partner to the Board of Directors and Senior Management. You will design the internal audit framework from the ground up, define audit priorities based on risk, and ensure that key operational, technology, financial, and compliance controls function effectively as the Company scales.

This role requires strong judgment and the ability to balance regulatory rigor with the realities of a high-growth fintech environment.

Minimum Qualifications

• 4-8 years of experience in Internal Audit, Risk, or related assurance functions within financial services, payment companies, fintech, or technology-driven environments.
• Proven experience in managing end-to-end audit engagements
• Strong understanding of payment operations, digital transaction flows, system controls, and regulatory expectations.
• Experience interacting with regulators, external auditors, and senior executives.
• Strong communication and stakeholder management skills.
• Fluency in Indonesian and English.

Preferred Qualifications

• Professional certifications such as CIA, CPA, CISA, or equivalent are highly preferred.

You May Be a Good Fit If

• You believe Internal Audit should enable the business, not block it.
• You are comfortable challenging senior stakeholders with facts and data.
• You can translate regulatory and audit requirements into practical, workable controls.
• You thrive in fast-moving, imperfect environments and can build structure from ambiguity.

Key Responsibilities and Expected Outcomes

Internal Audit Strategy & Governance

• Establish and maintain the Internal Audit charter, methodology, and annual audit plan in accordance with regulatory expectations and best practices.
• Develop a risk-based audit universe, prioritizing areas such as payment processing, system controls, reconciliation, fraud risks, regulatory reporting, and third-party dependencies.
• Ensure Internal Audit remains independent from operational functions.
• Set audit quality standards and foster a culture of integrity, independence, and constructive challenge.
• Continuously uplift audit capabilities, especially in technology-enabled and transaction-heavy environments.

Audit Execution Oversight

• Oversee end-to-end internal audits covering operational, technology, financial, and compliance execution areas.
• Review and approve audit scopes, findings, and recommendations to ensure clarity, accuracy, and practicality.
• Ensure audits focus on control effectiveness, not merely documentation.

Reporting & Stakeholder Management

• Report audit results, key issues, and systemic risks to Senior Management and the Audit Committee / Board.
• Track and monitor management action plans and remediation progress.
• Serve as the primary liaison with regulators and external auditors on internal audit matters.

About the Job

We are looking for an Internal Audit Manager to lead day-to-day audit execution in a regulated, high-volume payment business. This role sits at the core of the Internal Audit function and is responsible for converting audit plans into high-quality, actionable audit outcomes.

You will manage audit engagements end-to-end, supervise audit staff, and work closely with process owners across Operations, Technology, Finance, Risk, and Compliance to assess control effectiveness and drive remediation.

Minimum Qualifications

• 2-4 years of experience in Internal Audit, Risk, or related functions within financial services, payments, fintech, or technology companies.
• Strong understanding of internal controls, audit techniques, and risk assessment.
• Strong analytical, communication, and people management skills.
• Fluency in Indonesian and English.

Preferred Qualifications

• Exposure to transaction processing, system access controls, reconciliations, and operational risk is highly preferred
• Professional certifications (CIA, CPA, CISA) are a plus.

You May Be a Good Fit If

• You enjoy digging into processes and figuring out how things actually work.
• You can balance attention to detail with big-picture risk thinking.
• You communicate findings firmly but constructively.
• You are comfortable working in fast-growing, evolving organizations.

Key Responsibilities and Expected Outcomes

Audit Planning & Execution

• Execute internal audits based on the approved annual audit plan.
• Define audit objectives, scope, and testing approach for assigned audits.
• Perform walkthroughs, control testing, and root cause analysis for identified issues.
• Ensure audit documentation and evidence meet internal standards.

Reporting & Follow-Up

• Draft clear, concise audit reports highlighting risks, control gaps, and practical recommendations.
• Discuss findings constructively with process owners and management.
• Monitor remediation progress and validate closure of audit findings.

Cross-Functional Collaboration

• Work closely with Compliance, Risk, Technology, Operations, and Finance teams to understand evolving processes and risks.
• Support regulatory exams and external audits where relevant to internal audit scope.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

We are looking for an experienced and driven OTC sales person to be a key part of our APAC OTC Sales Trading Team.

This is a pure "sales trader" role, needing a persistent business developer who enjoys finding new opportunities, signing new clients, and executing trades with precision and efficiency. You will handle the entire sales and trade execution process, from start to finish, focusing on growing Luno's business client base across the APAC region.

This role will be responsible for creating outreach plans, finding potential clients, negotiating detailed multi-product deals, and expertly helping clients through the setup process. You will also be responsible for understanding market dynamics, quoting competitive prices, and managing the execution of large block trades and complex hedging strategies. You must be a proven salesperson with a strong network of business contacts across APAC, comfortable selling complex financial products and good at explaining their value clearly. If you are excited by the sales process and know how to close deals and execute trades in a fast-paced environment, this job is for you.

Your mission will be:

- Qualify and onboard OTC Customers

• You’ll be an integral member of the sales team to identify customers who are actively searching for liquidity providers in both the USDT/IDR, BTC/IDR and other crypto space.
• Your primary focus will be on customers with large volume demands ($100k+ per week)
• Work with the Onboarding and Treasury Analyst teams to successfully onboard these customers

- OTC Trading Operations:

• Acting as the main point of contact for customers to execute large trades with them e.g. making and receiving OTC quotes to customers as well as sourcing counter-trades.
• Ensuring that any anticipated OTC trades are pre-funded or have adequate credit facilities available.
• Maintaining strong relationships with traders and institutional customers.
• Managing any OTC trade disputes and OTC Working Capital.
• Ensure the Analysts and back office are providing timely settlement through well-established and tech-enabled processes.

- Execution and Monitoring:  

• Execution of trades according to approved trading strategies.
• Execution of OTC trades and counter-trades.
• Execution of market counter-trades should match counter-trades fall through.
• Actively manage the Profit and Loss of the APAC OTC desk against P/L targets and risk limits.

- Trading Strategy Development:  

• Give input into trading strategies for FX and Crypto assets, with a focus on risk management and maximising profitability. 
• Develop and implement trading strategies tailored to the APAC market.

- Market Analysis:  

• Conduct in-depth analyses of digital asset markets to identify trends, opportunities, and potential risks.
• Stay informed about market news, regulatory changes, and other factors affecting digital asset prices.
• Collaborate with the Treasury team to incorporate any insights into decisions made across Luno.
• Ensure compliance with local regulations and internal risk management policies.

- Reporting and Documentation:  

• Ensure that Luno maintains accurate records of trades, P/L, risk, and performance metrics.
• Generate regular reports for stakeholders, summarising trading activities, performance, and market insights.

- Luno capacity build 

• Create high-level specifications for improvements to Luno’s Trading and Risk Systems.
• Give input into development of automated solutions. 
• Evaluate and motivate for improvement of the risk frameworks and risk models in order to adapt to changing market dynamics.

A little about you:

• Minimum of 2 years of trading experience within a brokerage or sell-side OTC trading desk in crypto (preferred), FX, equities or derivatives in Indonesia and/or other regions in APAC. 
• Multi-country experience is strongly preferred as there will be an opportunity to grow along with the Luno business. 
• Proven track record of onboarding and growing institutional client accounts, and exceeding sales targets.
• Derivatives arbitrage knowledge or experience would be a plus.
• Ability to adapt to a fast-paced and dynamic trading environment. 
• Compliance with regulatory standards and a commitment to ethical trading practices. 
• Strong attention to detail and accuracy in trade execution and documentation. 
• Excellent interpersonal and communication skills, a strong team player. 
• Friendly, transparent, articulate and driven to succeed. 
• A passion for crypto.
• Proficient in English and Bahasa Indonesia, both written and verbal

Preferred qualifications:

• Strong understanding of OTC trading, market structure, fiat infrastructure (e.g. local payment rails) and execution strategies.
• Familiarity with trading platforms and APIs.
• Strong client network in Indonesia and broader APAC region.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Media Futures Group (MFG)

Google has consolidated its media agency partnership into WPP Media, building on the world class digital work that Essence has delivered for Google for over 17 years. Media Futures Group (MFG) is a bespoke team that delivers on our commitment to Google for a more strategic, creative, and integrated media approach established to drive better business results.

The MFG team is made up of best in class digital, offline, and integrated media experts who work together to enhance media’s contribution to Google’s business. MFG is powered by WPP Media and other constituent parts of the agency around the world.

About the role

As a member of the Media Futures Group (MFG) APAC activation team, you will help execute the tactical planning, setup, and activation of Paid Search campaigns across multiple countries via self-service ad platforms (e.g. Google Ads, SA360, Microsoft Ads) for the Google client. Campaign objectives focus on Direct Response (e.g. traffic, acquisition, ROAS) and will leverage real-time auction bidding across the ad platforms. 

Role responsibilities include but are not limited to:

• Directly and indirectly supports multiple markets for the client account
• Able to own E2E campaigns from client brief to channel planning (e.g. budget, forecasting, audience, format), execution (trafficking and managing offshore team), QA, and reporting.  
• Able to launch (or assist in launching) campaigns on time/does not contribute to gating issues, in compliance with platform best practices (naming conventions, campaign structure, settings, etc)
• Consistent high-quality delivery on daily/weekly tasks for all assigned campaigns (daily pacing, weekly client facing reports, data integrity, etc)
• Meets campaign objectives by EOQ (e.g. client KPIs, Pacing), and/or flags potential performance issues in a timely manner
• Growing knowledge of media planning fundamentals e.g. reach, frequency, channels, formats, etc.
• Growing knowledge of tactical essentials including but not limited to inventory and data sources
• Excellent tracking of sub-campaign level details including but not limited to pacing, performance, etc.
• Growing knowledge of adjacent and/or connected disciplines including other channels (e.g. Display, Social) and Planning, Data Strategy, Analytics, or AdOps 
• Growing knowledge of the channels and related platforms for specific APAC market(s) you are working on
• Growing grasp of overall campaign lifecycles, its impact on incrementality, and the role search plays within it
• Communicates planning successes, failures, and escalations to line manager in a timely manner, ability to manage internal communications and share updates
• Growing ability to prioritize tasks with minimal oversight from manager (able to discern cost/benefit to decide priorities independently)

Desired background experience:

• (Required for senior executive) 1-2 years’ work experience on activating Paid Search campaigns (preferably via Google Ads or SA360 platform)
• High attention to detail, and excellent organizational skills
• Highly developed interpersonal and relationship management skills
• Strong analytical skills and a natural affinity for numbers is key; You must be able to analyze raw data, draw insights and develop actionable recommendations as needed
• Proficiency in Excel/Google Sheets (pivot tables, Vlookups, etc)
• Demonstrable interest in paid digital media ads, especially Paid Search 
• A passion for everything digital, with an active interest and understanding of digital marketing/advertising industry trends

About the Role

Compliance is an integral part of the organization and supports the Senior Management in ensuring compliance with external and internal regulations to actively manage operational, regulatory and reputational risks. You will join a growing and dynamic team who are passionate about supporting the business, to ensure 100% compliance in risk and control matters. This is an excellent role for personal and professional development within a highly committed and collaborative team in a fast-paced environment. If you consistently strive to learn, seek new opportunities to enhance, redesign and improve processes, we are the match for your ambition.

What You Will Do

• The Transaction Monitoring Associate will be responsible for ensuring our business operations and procedures comply with local regulations and internal policies, reporting directly to the Transaction Monitoring Lead.
• Perform transaction monitoring controls and applicable screening relating
• Assist and collaobrate with the team on alerts, investigations, escalation handling, and decision making on escalated cases.
• Investigate and assess suspicious transactions, prepare Suspicious Transaction Reports (STRs)
• Assist with law enforcement inquiries, requests, and audits in relation to transaction monitoring matters in a timely and accurate manner
• Ensure ongoing compliance with MAS AML/CFT regulations, guidelines, and notices related to transaction monitoring matters
• Handle ad-hoc projects as assigned

What We Are Looking For

• Bachelor’s degree or equivalent qualification with preferably 1-2 years of AML/FCC experience. Any experience within Singapore financial services and AML/CFT requirements is a plus.
• Hands-on experience in transaction monitoring, sanctions screening, and AML investigations.
• Proven experience with preparation of suspicious transaction reports.
• Basic data analysis skills, with professional certifications such as CAMS, CAFS, or ICA being advantageous.

Senior Partner Account Executive - Indonesia

Based in Jakarta, Indonesia

EDB is seeking a local Channels and Senior Partner Account Executive to lead our channel business in Indonesia. In this role you will be responsible for managing EDB’s distributor and partner network in the region. The role reports to the Director, APJ Channel Sales. This is an indirect channel sales role and will wear quota and overlay quota in the pursuit of set quarterly and annual revenue.

As a member of the team, you will be responsible for developing the strategic plan for partners and demonstrating accelerated sales growth via a value-added partner ecosystem.

The role is hands-on with all aspects of EDB's Partners’ strategy. This includes the development, enablement, management and expansion of EDB’s VAR, SI and distributor network across the region. As a quota carrying Partner Account Executive you will own the region’s partner generated & fulfilled revenue quota that will be part of the regional quota. You will be expected to manage and drive partner identification, recruitment, enablement and support functions across the assigned territory. The Partner Account Executive will work with the support of the regional sales team.

What you will bring:

• 10+ years of experience of hiring, managing, developing, mentoring and driving channel and partner teams
• 8+ years of experience in high-tech sales, channels, business development in Indonesia
• Partner Account Executive will be responsible for driving growth and strengthening strategic partnerships across Indonesia, Malaysia, Thailand, Vietnam and Philippines 
• Ideally from a software open source background will be good and plus
• Proficient level of English speaking/reading/writing is required.
• Enjoys working as part of a larger team with common goals
• Proven track record of building and expanding a partner ecosystem and driving revenue growth through the channels
• Experience in setting appropriate goals and incentives for channel partners
• Demonstrated experience working with distributors, value-added resellers, SI’s OEMs & ISVs, CSP/MSP.
• Direct sales and channel sales experience
• Solid working knowledge and experience with the database or other infrastructure software products, either directly or from a competitive perspective desirable
• Strong team player with an exceptional ability to work in a matrix team environment
• Solid program management and business development skills
• Excellent presentation skills; excellent communication skills, both written and verbal
• Bachelor's degree or equivalent experience
• Willingness to travel across the region

What will give you an edge:

• Achieve quarterly and annual quotas set for the role; experience in closing a minimum of $5mn using Partners and distribution channels
• Managing, developing and mentoring high performing Indonesia partners to achieve optimal performance, ensure loyal partnerships, and increase sales.
• Build pipeline in four rolling quarters to support 2x quota coverage in current quarter and 3x quota coverage in rolling next quarter
• Work with the local regional sales teams to develop a plan to recruit key partners across the territory that are aligned to EDB Indonesia business goals.
• Support both Direct and Indirect sales in core geographies.
• Work closely with regional sales to determine how EDB products fit within the partner's core business model, utilize and engage where applicable
• Create, support, track and measure all sales initiatives with partners and channel team using the company's CRM
• Design, implement, and execute business and GTM plans for each targeted partner and build effective SMART measurements that clearly show revenue milestones are being met
• Ensure partner teams are suitably trained and enabled to drive incremental revenue
• Good technical understanding of Postgres; Selling into Open-Source Database market would be a big benefit
• Management of key partner relationships at Executive, Sales and Technical levels
• Provide on-going communication.

About the Role

As a member of the Transaction Monitoring Team under Compliance, you will conduct ad hoc investigations, time sensitive blockchain analysis, and develop solutions and controls in line with the Company's Compliance Program. You will collaborate and work closely with with an experienced team of compliance members as well as stakeholders from operations, data and product to maintain the regulatory requirements as part of the Transaction Monitoring framework.

What You Will Do

• Investigate complex cases on-chain surrounding high risk exposures such as phishing, blockchain exploits, hacks, terrorism finance, , money laundering, sim swaps, ransomware and other activity associated with illicit use of blockchain technology.
• Utilize various blockchain analytics tools to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats.
• Formulate analysis to determine the risk and exposure and provide investigation reports and risk assessments in writing
• Conduct ongoing research on key categories of crime on the blockchain, and turn this research into valuable intelligence.
• Conduct sensitive and complex investigations on ad-hoc basis, such as assisting law enforcement requests
• Support the enhancement and implementation of controls and measures to mitigate on-chain risks and exposure

What We Are Looking For

• Practical experience with virtual currencies and blockchain analysis is a plus (preferably 1-2 years combined experience in this field); excitement to learn about these topics is essential.
• Practical experience and knowledge with blockchain analytics vendors and tools is a plus
• Experience as an investigator or analyst - either private or public sector;
• Consistent attention to detail.
• Good written and verbal communication skills in English, with the ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.
• Comfort operating in a fast-paced environment where priorities can change quickly.
• Ability to work collaboratively in a cross-functional team and with people at all levels in an organization.
• Commitment to supporting teammates and helping them accomplish their missions.

About the Job

We are looking for a hands-on Tax Manager to manage all tax matters in Indonesia. The ideal candidate is not only capable of managing a team and driving tax strategy, but is also comfortable being directly involved in day-to-day tax operations.

You will play a key role in ensuring full tax compliance across multiple entities within Indonesia group structure, while handling complex matters such as tax audits, Transfer Pricing documentation, and corporate income tax filings (SPT Badan).

Minimum Qualifications

Education & Certification

• Bachelor’s degree in Accounting, Taxation, or related field
• Brevet A & B required, Brevet C is a strong advantage

Experience

• Minimum 6–10 years of experience in tax
• Proven experience in:
• Handling tax audits (pemeriksaan pajak)
• Preparing/reviewing SPT Badan
• Preparing/reviewing Transfer Pricing Documentation
• Experience handling tax matters across multiple entities within a group structure (mandatory)
• Experience managing a team is preferred, but not mandatory if strong leadership potential

Technical Skills

• Strong knowledge of Indonesian tax regulations (PPh, PPN, TP)
• Hands-on experience with:
• e-Faktur
• e-Bupot
• Coretax system
• Strong analytical and problem-solving skills

Soft Skills

• Hands-on, detail-oriented, and willing to be involved in execution
• Strong sense of ownership and accountability
• Good communication skills (able to deal with tax authorities and stakeholders)
• Able to work in a lean and fast-paced environment

Preferred Qualifications

• Background from a reputable tax firm or in-house tax in a complex organization
• Experience handling multi-entity and intercompany transactions
• Comfortable working with ambiguity and building processes
• Strong accounting knowledge or prior experience in accounting roles is highly preferred (e.g. experience in financial reporting, reconciliations, or general ledger)

Responsibilities

Tax Compliance & Reporting

• Oversee and ensure timely and accurate filing of:
• Corporate Income Tax Return (SPT Badan) across multiple entities
• VAT (PPN/PPNJLN), Withholding Taxes (PPh 21/23/26 etc), and other relevant taxes
• Ensure completeness of Withholding Tax Slips (Bupot) received from customers
• Review and prepare key tax workings and reconciliations when necessary
• Ensure consistency and compliance across entities within the group

Tax Audit & Dispute Management

• Lead and manage tax audits (pemeriksaan pajak) across entities
• Prepare and/or directly handle audit responses (SP2DK, STP and other tax letters), supporting documents, and reconciliations
• Liaise with tax authorities and manage queries professionally
• Handle tax objections, appeals, and dispute resolution

Transfer Pricing (TP)

• Prepare and/or review Transfer Pricing Documentation (Local File, Master File, CbCR where applicable)
• Ensure compliance with Indonesian TP regulations and OECD guidelines
• Support intercompany transactions and ensure alignment across group entities

Tax Advisory & Risk Management

• Provide practical tax advice on business transactions and new initiatives
• Identify tax risks across entities and propose mitigation strategies
• Monitor regulatory changes and assess impact on the group

Hands-on Execution

• Act as a “player-coach” - actively involved in execution, not just oversight
• Personally handle complex or high-risk tax matters when needed
• Stay close to details and ensure accuracy of key deliverables

Stakeholder Management

• Collaborate with Finance, Accounting, and other departments across entities
• Liaise with external tax consultants, auditors, and advisors
• Act as main PIC for tax-related matters internally and externally

Process Improvement & Systems

• Improve tax processes, controls, and documentation across entities
• Support implementation and usage of tax systems (e.g. e-Faktur, e-Bupot, Coretax)
• Drive standardization and efficiency within the group

About DKatalis

DKatalis is a financial technology company with multiple offices in the APAC region. In our quest to build a better financial world, one of our key goals is to create an ecosystem-linked financial services business.

DKatalis is built and backed by experienced and successful entrepreneurs, bankers, and investors in Singapore and Indonesia who have more than 30 years of financial domain experience and are from top-tier schools like Stanford, Cambridge London Business School, JNU with more than 30 years of building financial services/banking experience from Bank BTPN, Danamon, Citibank, McKinsey & Co, Northstar, Farallon Capital, and HSBC.

About the role

As the Product Manager for Lending Platform, you will shape and scale the core capabilities that power our lending business end-to-end.

In close partnership with engineering and cross-functional stakeholders, you will drive execution from concept to delivery—ensuring transparency, alignment, and focus on measurable outcomes throughout the product lifecycle.

• Define and drive the product vision, strategy, and success metrics for core lending capabilities, including automated underwriting and collection systems. Working closely with cross-functional stakeholders to ensure alignment and business outcome.
• Act as the voice of the customer while working deeply with risk, business, and engineers to ensure the product is customer-centric yet robust.
• Own and refine the product backlog by synthesizing business growth targets with risk constraints and capital efficiency to ensure the product roadmap maximizes impact.
• Drive the execution and successful delivery of the prioritized backlog, collaborating closely with engineering throughout the product lifecycle.
• Ensure complete transparency and strategic alignment across all stakeholders by clearly communicating product strategy, business objectives, and project goals.

What we're looking for

• Bachelor degree in computer science, software engineering or any related areas.
• At least 6+ years of product management experience with released product features that created true customer impact.
• Proven experience delivering complex solutions in the lending or fintech domain in Indonesia with a strong grasp of the competitive landscape.
• Strong ability to foster a collaborative, accountable, and high-performing team environment.
• Thrives in a fast-moving environment with the ability to turn ambiguity into action.

Skills & Knowledge Needed

• 6–10 years of Product Management experience in lending, credit, fintech, or consumer financial services.
• Proven track record in building or scaling digital credit products.
• Understanding of key lending principles: risk management, underwriting, collections, and regulatory compliance.
• Strong understanding of product development fundamentals, including product lifecycle management, user journeys, and delivering scalable solutions.
• Customer-focused mindset with the ability to identify user needs, translate them into product requirements, and deliver intuitive, high-quality user experiences.
• Proven ability to influence and align cross-functional teams, from Engineering and Design to Risk and Compliance.
• High proficiency in using data to diagnose product performance, identify operational bottlenecks, and inform strategic product iterations.

Why Join Us

• Shape the foundational products that enable our teams to serve millions of customers with precision and speed.
• Lead in a high-impact role where you influence strategy and execution, and own the outcomes.
• Be part of an environment where flexibility and growth are highly championed. We challenge the status quo thoughtfully, with innovation that is measured, intentional, and built to last
• Work alongside a team of seasoned experts. With an average of 10+ years of industry experience, our colleagues bring deep expertise to every experiment and every product we ship.

About DKatalis

DKatalis is a financial technology company with multiple offices in the APAC region. In our quest to build a better financial world, one of our key goals is to create an ecosystem linked financial services business.

DKatalis is built and backed by experienced and successful entrepreneurs, bankers, and investors in Singapore and Indonesia who have more than 30 years of financial domain experience and are from top-tier schools like Stanford, Cambridge London Business School, JNU with more than 30 years of building financial services/banking experience from Bank BTPN, Danamon, Citibank, McKinsey & Co, Northstar, Farallon Capital, and HSBC.

We’re looking for a Senior Cloud Infrastructure Engineer to join our team and help build a stable and scale our infrastructure on Google Cloud Platform. If you’re looking to be a part of a team who tackle real-world problems, DKatalis might just be the place for you! Work alongside world-class talents and join us as we use technology to make a change in the financial world.

Cloud Infrastructure at DKatalis:

The Cloud Infrastructure Team at Dakalis is a cross cutting engineering team with a mission to grow, support and deliver an agile, secure and scalable cloud infrastructure that powers Bank Jago’s digital banking platform.

Embracing and adopting modern Cloud Native and Infrastructure as Code as fore front practices, scale up the management and simplification of a complex cloud infrastructure with the goal of scaling a platform that is experiencing rapid growth in the millions of transactions and customers.

Technologies We Use:

• Cloud Infra: Google Cloud, Kubernetes, Docker
• Devops: Gitlab, Terraform, Ansible, Sonarqube, Sonatype Nexus, Vault
• Datastore and Service Bus: Redis, Mongo, Kafka
• Monitoring: Dynatrace, Prometheus, Grafana, OpenSearch, GCP Monitoring, Pagerduty

Role and Responsibilities:

• Possess deep knowledge and understanding of Kubernetes and Cloud infrastructure platforms such as GCP and AWS
• 5+ years of experience managing technical projects within infrastructure and cloud domains.
• Experience automating infrastructure provisioning, using continuous integration/delivery tools
• Experience in application containerization and deploying container orchestration technologies such as Google Kubernetes Engine (GKE).
• Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system.
• You have a strong systems experience and have an analytical approach to identifying problem components based on data points. 
• Be passionate about security compliance, zero downtime infrastructure and highly scalable environments
• Be willing to coach, mentor and grow a team of talented cloud infrastructure engineers
• Have good communication skills and be comfortable working with product owners and domain experts to understand requirements
• Oversee end-to-end Platform architecture and roadmap focused on best-practice approaches to design, security, testing, and performance
• Comfortable working cross-functionally to ensure success of the infrastructure and operations. You will be closely collaborating with other engineering and product teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies.
• Lead in-depth technical and data analysis to gauge service trends and drive improvements.
• You are comfortable with on-call responsibility and are able to manage a crisis working with the broader team, communicating progress and challenges during the crisis.
• Participate in continuous improvement and execution of quality and timely major incident root cause analysis and blameless post-mortem activities to ensure we take action to avoid similar problems in the future.

Requirements:

• You are either a Sysadmin or Infrastructure engineer ideally strong in Linux systems, networking, monitoring and automation; preferably have experience working on distributed systems at scale.
• At least 5 years of hands-on-experience in architecting, designing, developing and implementing cloud solutions on Google Cloud Platform (GCE, GKE, GAE, GCS, Cloud SQL, VPC, Resource Manager, StackDriver, Cloud CDN, Cloud IAM)
• Scripting - Terraform, Bash, Shell, Python (bonus)
• Configuration Management - Chef, Puppet, Ansible etc
• Experience with - Docker, Kubernetes, Gitlab, ELK
• Exposure to relational, no-sql databases and caching solutions - Mongodb, Redis
• Degree in Computer Science, Engineering, or equivalent experience.
• Capable of working in a complex, fast paced environment and ability to maintain calm during stressful situations

About the Team

We are looking for Software Engineers who want to go beyond just writing code — engineers who want to shape the backbone of modern fintech.

In Treasury and Financial Systems, every line of code you write directly impacts financial accuracy, liquidity, and trust. You’ll design and maintain systems that power reporting, reconciliation, and automation — the unseen yet critical infrastructure that keeps digital finance running smoothly.

It’s an opportunity to work at the intersection of engineering, finance, and operations. You’ll collaborate with Operations, Finance, and Compliance, taking ownership of projects end-to-end, and learning how technology safeguards hundreds of millions in financial flows.

What You Will Do

• Build reporting platforms that ensure compliance and precision. You’ll learn how to design systems where accuracy is paramount.
• Develop dashboards and monitoring systems that track and reconcile assets vs. liabilities — giving the company the confidence to scale products backed by real liquidity.
• Build automated reconciliation systems — the foundation of every fintech. You’ll learn how to detect, investigate, and resolve mismatches across internal and external financial systems.
• Create systems that take manual accounting work off the table by automatically generating journal and ledger entries into ERP and treasury platforms.
• Work closely with Finance, Treasury, Data, and Compliance to transform domain-heavy requirements into elegant, scalable technical solutions.
• Implement real-time monitoring and anomaly detection for treasury operations — so issues are caught before they become problems.

What We’re Looking For

• 1 year of software engineering experience, fresh graduated are welcome to apply
• Proficiency in Ruby on Rails or Golang (both is a big plus).
• Strong data analysis skills: BigQuery, SQL optimization, dbt, and familiarity with OLTP/OLAP tradeoffs.
• SQL and database design expertise.
• Experience building and consuming RESTful APIs, ideally in a microservices architecture.
• Proficiency in CI/CD pipelines and Git workflows.
• Strong English communication skills, both written and spoken.
• Bonus: familiarity with Agile, fintech, or financial systems.

What You Will Gain

• Deep domain expertise — You’ll learn how financial systems really work under the hood: reconciliations, liquidity, compliance, and reporting.
• High ownership environment — You won’t be a cog in the machine. You’ll drive projects that directly influence how money moves across products and markets.
• Cross-disciplinary learning — You’ll partner with Finance, Treasury, and Compliance teams, giving you rare exposure outside the typical software silo.
• Impact at scale — The systems you build safeguard trust in financial products used across Southeast Asia.

Nice to Haves

• Experience integrating ERP finance modules.
• Experience with digital wallets, bank payment rails, or blockchain.
• Knowledge of financial audit and reporting principles.

About The Role

As an OTC Sales Trader, you will support the pricing, execution, and settlement of over-the-counter (OTC) digital asset trades for institutional, corporate, and high-net-worth clients.

You will work closely with senior traders, sales, and operations teams to gain hands-on exposure to crypto markets, client interactions, and OTC trade workflows. This role is ideal for talents who are passionate about digital assets, eager to learn, and comfortable working in a fast-paced environment.

• Execution & Pricing: Provide real-time price quotes, negotiate trade terms, and execute large-volume orders with minimal slippage.
• Relationship Management: Proactively build and maintain a network of institutional counterparties, funds, and corporate treasuries through "white-glove" service.
• Market Insights: Deliver "market color" to clients, translating complex dynamics (volatility, funding rates, liquidity shifts) into actionable trading ideas.
• Risk Management: Manage position exposures in real-time, adhering to strict internal risk frameworks and regulatory compliance
• Business Development: Partner with sales and product teams to identify new revenue streams, onboard new clients, and enhance internal trading infrastructure.

• Experience: Generally 3-5+ years in sales trading, with a proven track record of revenue generation and client flow.
• Education: Bachelor’s or Master’s degree in Finance, Economics, Engineering, or Mathematics.
• Technical Proficiency: Mastery of trading platforms (i.e. Binance, OKX, Bybit, Coinbase, Bitkub, Indodax, Tokocrypto)
• Soft Skills: Exceptional negotiation abilities, emotional discipline under pressure, and clear persuasive communication.

This role supports the music label’s business by handling contract negotiations and reviews, assisting with artist and commercial deals, and supporting digital and new business initiatives such as live events, endorsements, and partnerships. The position also ensures contracts, rights, and policies are properly managed and compliant, while working independently with minimal supervision. 

What You'll Do:

• Negotiation, drafting and reviewing of deals and contracts (e.g., third party relationships, licenses-in and licenses-out);  
• Assisting the business teams in various local artist contract negotiations and business transactions. 
• Assisting in the direction and deal making for the Digital & New Business (such as concerts, live, endorsements, sponsorship) initiatives, business and licenses.  
• Preparing and updating template form agreements and provisions to keep up with business and regulatory changes, etc.  
• Updating and maintaining various internal contract database and artist rights systems.  
• Advising on internal corporate restructuring and other merger & acquisition transactions; and preparing necessary transactional documents. 
• Preparing and monitoring business affairs policies and guidelines (e.g., Business Practices, etc.) and implementing law-compliance reporting and statutory filings.  
• Supervising litigations - hiring and managing external counsel, etc. 
• Ability to work independently with minimum supervision. 

Who You Are:

• Qualified lawyer in Indonesia is a plus.
• Fluent in both spoken and written English and Bahasa Indonesia.
• Familiar with intellectual property rights, media laws, and their commercial aspects.
• Strong and solid contract drafting and negotiation skills.
• 7 years or more post-qualified experience (PQE) in a law firm or in-house legal role, ideally within the media or entertainment industry.
• Excellent organizational and communication skills, both verbal and written.
• Strong attention to detail and effective time management skills.
• Adaptable and receptive to fast-changing business models.
• Ability to work autonomously under pressure with a hands-on, “roll-up-the-sleeves” attitude, both independently and as part of a team.
• Ability to work independently while maintaining clear communication with supervisors and internal/external stakeholders.
• Good legal research skills.
• Passion for the music and entertainment industry.
• A strong team player.
• Ability to work harmoniously with teams from diverse cultural backgrounds.
• Ability to collaborate effectively with remote teams.

What We Give You:

• You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey 
• A modern office environment designed to foster productivity, creativity, and teamwork 
• We invest in your professional growth & development 
• An excellent range of benefits, like private medical cover, life assurance, etc.

Who we are 

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

We are looking for a Building Design Associate to join our team onsite in Jakarta, Indonesia. In this role, you will contribute to the early design and development of building projects, supporting both interior and architectural design efforts from concept through schematic design stages

What you’ll do

• Draw Testfit & Schematic Design.
• Develop an Interior Design scheme.
• Technical detail development (interior & exterior components).
• Research local codes and standards and address compliance in early design phases.
• Coordinate test fits and schematic plans with MEP/FP and Structural engineering strategies.
• QA/QC of internal drawing packages.
• Assist with consultant coordination process and review of milestone deliverables.

What we’re looking for

• 1-3 years relevant experience as a designer with a strong background in interiors/hospitality/F&B and/or renovation / adaptive reuse.
• Bachelor's Degree in Architecture, Interior design, or related fields.
• Experienced with all project phases.
• Proficient in Revit, AutoCAD, Adobe Suites.
• Strong space-planning ability.
• Strong ability in architectural representation, drafting, and detail development.

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Jakarta, Indonesia office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

#LI-Onsite

About The Role

We are seeking a detail-oriented and analytical Senior Fraud Analyst to join our team. You will play a crucial role in identifying, investigating, and preventing fraudulent activities. You will work closely with the Fraud Manager, Compliance Manager, Product Manager and other stakeholders to ensure the integrity and security of our operations.

What You Will Do

• Monitor transactions and user activity to identify suspicious patterns and potential fraud using SQL and analytical tools.
• Analyze data to detect trends and anomalies that may indicate fraudulent behavior.
• Assist in investigating suspected fraud cases by gathering, analyzing, and documenting relevant evidence.
• Prepare reports and summaries of investigation findings for the Fraud Manager and related stakeholders.
• Support the development and improvement of internal controls and procedures to mitigate fraud risks.
• Maintain accurate documentation of fraud-related incidents and assist in preparing reports for the Risk Committee.
• Contribute to fraud risk assessments for specific products, processes, or business units.
• Assist in creating fraud awareness materials and testing fraud detection tools or systems.

What We Are Looking For

• Bachelor's Degree in business, finance, computer science, or a related field.
• At least 3 years of experience in fraud analysis, risk analysis, or a related field - preferably in financial services or financial technology.
• Proficiency in SQL for data querying and analysis.
• Familiarity with data analysis tools and techniques.
• Strong analytical and problem-solving skills.
• Ability to identify and analyze patterns and trends.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.

About Media Futures Group (MFG)

Google has consolidated its media agency partnership into WPP Media, building on the world class digital work that Essence has delivered for Google for over 17 years. Media Futures Group (MFG) is a bespoke team that delivers on our commitment to Google for a more strategic, creative and integrated media approach established to drive better business results.

The MFG team is made up of best in class digital, offline, and integrated media experts who work together to enhance media’s contribution to Google’s business. MFG is powered by EssenceMediacom and other constituent parts of GroupM around the world.

The Role

The Media Activation Manager plays a critical role within the Media Activation (Programmatic) team at MFG, responsible for the flawless execution and optimization of programmatic and biddables campaigns for Google focused largely on display and video channels. This role is primarily focused on performance campaigns and will leverage a combination of real-time and guaranteed buying across both open exchange and/or direct publishers as needed. This role demands a deep understanding of programmatic platforms, a data-driven approach to optimization, and strong communication skills to collaborate effectively with internal and external stakeholders.

Role responsibilities include but are not limited to:

• Directly or indirectly (via management) supports 1-3 markets/accounts
• Able to own up to 3 campaigns E2E at any one time while assisting on others as needed
• ~60% time allocated to individual campaign assignments, ~40% time allocated to work outside of individual campaigns (e.g. management tasks, team projects, training others)
• Delivers media plans, wrap-ups, and milestone outputs utilizing established best practices against client communication strategy according to timelines
• Able to launch campaigns on time/does not contribute to gating issues, in compliance with platform (DSP/DMP) best practices (naming conventions, IO/LI)
• Flawless delivery of all campaigns (launch, pacing, performance goals)
• Meets campaign objectives by EOQ (e,g, client KPIs, Pacing), and/or flags potential performanceissues in a timely manner
• Confident and steady in optimization and improvement of campaign performance (not just delivery). 
• Strong knowledge of media planning fundamentals e.g. reach, frequency, channels, formats
• Strong knowledge of tactical essentials such as inventory and data sources
• Excellent tracking of sub-campaign level details including but not limited to pacing, performance, etc.
• Strong understanding of adjacent and/or connected disciplines (e.g. Data Strategy, Analytics, AdOps, Experience) and relationship with Programmatic 
• Strong knowledge of the  programmatic/ad-tech ecosystem (publishers, data, platform, etc.)
• Strong grasp of overall campaign lifecycle and the role programmatic plays within it
• Communicates successes, failures, and escalations to line manager in a timely manner
• Directly responsible for managing 1 junior team member assuming staffing
• Escalation point for campaign level issues

Desired background experience:

Required

• 3-4 years work experience on the programmatic/ad-tech buy-side (e.g. agency, trading desk, DSP company)
• Excellent proficiency planning and deploying campaigns using enterprise level DSPs (e.g. DV360, The Trade Desk, MediaMath)
• Experience planning and executing campaigns delivering against both Brand and Direct Response objectives
• Experience deploying campaigns across multiple environments/devices via both direct and open buying leveraging audience and/or contextual data as needed
• High attention to detail, and good organizational skills, with an understanding of optimization levers & testing approaches across programmatic platforms
• Experience directly managing at least one direct report with demonstrable skills in guiding his/her professional development
• Highly developed interpersonal, team building and relationship management skills
• Strong analytical skills and a natural affinity for numbers is key; You must be able to analyze raw data, draw insights and develop actionable recommendations as needed
• Strong organization and time management skills. Able to prioritize recurring deliverables against ad hoc requests. Mindful of personal deliverables and projects without needing reminding from line manager
• Up-to-date knowledge on the current state of programmatic/ad/mar-tech with a POV on future developments
• A passion for everything digital, with an active interest and understanding of digital marketing/advertising industry trends

Desirable

• Strong Google stack experience
• Experience working with Data Management Platforms (DMPs) or equivalent data organisation/deployment tool/platform
• Familiar with feed-based creative setups using Creative Management Platforms (CMPs)
• Experience working with data science teams and good grasp of campaign analytics fundamentals (e.g. control/exposed segmentation, survey and panel based measurement, regression analysis)
• Experience with Google Analytics (plus certification)
• Experience with running campaigns across multiple countries / languages
• Familiarity with industry-relevant programming languages (e.g. HTML, Javascript, SQL, Python, R)

What you can expect from MFG

MFG’s mission is to make advertising more valuable to the world. We do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. It’s important that we hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. As an MFG employee, we promise you a workplace that invests in your career, cares for you and is fun and engaging. We believe these factors create a workplace where you can be yourself and do amazing work.

About The Role

This role supports day-to-day operational activities with a primary focus on KYC, KYB, and account-related reviews. You will be responsible for ensuring cases are processed accurately, compliantly, and within agreed SLAs, while working closely with checkers, supervisors, and cross-functional teams to maintain high service quality.

What You Will Do

• Review and process KYC, KYB, and account-related cases in accordance with internal policies and procedures
• Validate customer information and supporting documentation
• Identify discrepancies, potential risks, or missing information and take appropriate follow-up actions
• Manage assigned cases end-to-end, from intake through resolution
• Escalate complex, sensitive, or high-risk cases as required
• Maintain accurate and up-to-date records in internal systems
• Support account-related inquiries when operational capacity allows

What We Are Looking For

• 1–2 years of experience in operations, KYC, compliance, or a related function (preferred)
• Strong attention to detail with good risk awareness
• Ability to follow structured processes and consistently meet SLA targets
• Clear written and verbal communication skills
• Comfortable working with internal systems, tools, and dashboards
• Team-oriented, dependable, and able to work independently after onboarding
• Open to joining on a contract basis.

Job Title: Producer  

Role: Freelancer

Duration: 3 months

Location:  Jakarta, Indonesia

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

They oversee the costing, pre-production, production, and post-production for both still and moving image shoot production jobs, under the guidance of the Creative Director & Account Director, ensuring the job is delivered on time and on budget, whilst also ensuring agency and client requirements are met. 

They will work with the client and internal teams to schedule projects and resources and will help source the right production partners to fulfill projects to the highest standards. 

They will have a good understanding of Design, Video, Digital and Film disciplines and work hand in hand with these depts. They will create timing plans/budgets within our own systems, assume responsibility for the review/approval process of the creative output and ensure the projects they own run on time and on budget 

What you will be doing:  

• Maintaining a holistic and hands-on approach to production management – setting, maintaining, and communicating all milestones from content strategy and calendarization to production planning, creative development, and execution, identifying roadblocks and proactively managing expectations with client stakeholders.  
• Deeply rooted in the creative process, able to anticipate when trade-offs should be made, able to clearly communicate goals and risks to project partners and the team.  
• Establish and coordinate executional teams, planning requirements, and coordinating and completing projects on time, within budget and scope, with multiple partners.  
• Opens jobs, produce estimates, and PO’s while overseeing billing and reconciliation  
• Provide performance reporting   
• Ensures projects are delivered in scope for assigned brands  
• Comfortable with scope-based projects, and discussing/backing them into budgets with client  

What you need to be great in this role: 

• Successful candidates will possess a passion for creating content that engages social communities, in service of the brand’s objectives for their social audiences. 
• Self-directed, hands-on implementer – an excellent teammate who brings creative problem-solving, organization, and process best practices to every project. 
• Effectively partners cross-functionally with all levels of management, building trust and rapport to support business growth strategies and marketing initiatives on a diverse range of creative projects. 
• Invested in the vision of the project, just as much as the planning and process management. 
• Bachelor's degree or equivalent practical experience 
• 4–6 years of creative production experience for an Agency and/or internal Brand Marketing team 
• Thrive in a fast-paced, global environment, energized by new challenges 
• Extensive experience with photography, videography, and animation/illustration/motion graphics deliverables 
• Experience with live-action video and editing 
• Outstanding organization, communication, and presentation skills 
• Experience managing external production vendors 
• Lead end-to-end shoot planning: produce shot lists, schedules, call sheets and technical specs and ensure flawless execution on the day. 
• Act as on-set lead, building and maintaining detailed day-by-day shoot schedules, coordinating pre-production meetings between the agency and clients. 
• Plan and allocate production resources (crew, kit, studio time) to maximise utilisation and control overtime costs. 
• Act as the production lead on set, making real-time decisions to keep shoots on schedule and within scope, escalating to Creative/Account Directors when trade-offs are required. 
• Manage talent logistics and compliance (rates, release forms, wardrobe, schedules) and ensure adherence to union or location-specific rules when relevant. 
• Issue, review and approve POs and supplier invoices in line with agency finance policies; maintain cost transparency with clients and internal stakeholders. 
• Manage review and approval cycles (internal and client), ensuring timely sign-off and change request documentation. 
• Oversee final asset QC for technical specs and creative standards before distribution. 
• Coordinate cross-functional teams (creative, design, motion, account) and external partners; run stakeholder planning sessions and status updates. 
• Mentor and manage junior production staff and freelancers; build crew lists and maintain preferred vendor relationships. 
• Demonstrable experience producing complex shoots (multi-day, multi-location or multi-camera). 
• Basic understanding and genuine interest in artificial intelligence (AI) technologies, showcasing a curiosity for exploring its applications and potential impact. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17124

#LI-FA1 #LI-Onsite

About the Job

The Product Manager, Accounts Lifecycle, will be the strategic owner of the entire merchant journey, from initial sign-up and onboarding (Activation) through ongoing engagement and retention. A core focus of this role is to skillfully balance the necessity for a world-class Merchant Experience (MX) with stringent Compliance and Risk requirements (e.g., KYC/AML). This individual must be highly adept at navigating complex trade-offs and driving alignment across multiple, interdependent product and risk teams.

Minimum Qualifications

• 3-5 years of Product Management specifically focusing on customer/merchant lifecycle, growth, or product-led growth (PLG) initiatives, ideally within FinTech, Payments, or an equivalent high-compliance industry.
• Technical expertise is a significant advantage: Ability to understand technical architecture and integration points to facilitate meaningful discussions with engineers.
• Strong organizational skills to strategically navigate and prioritize conflicting demands from multiple stakeholders (e.g., business goals vs. risk constraints).
• Demonstrated ability to build consensus and drive outcomes across large, interdependent organizational structures.

Preferred Qualifications

• Domain Expertise (Critical): Direct product management experience within FinTech, Payments, or a similarly regulated industry that requires balancing user experience with strict Compliance, Risk, or Fraud requirements (e.g., KYC/AML).
• Technical Expertise (Strong Plus): A background in engineering, computer science, or demonstrated ability to understand technical architecture, APIs, and data flows to facilitate deep, productive discussions with technical teams.
• Account Lifecycle Specialization: Specific experience building or optimizing products related to core lifecycle stages like Onboarding, Activation, Offboarding

Responsibilities

• Lifecycle Strategy & Roadmap Ownership:
• Define the vision, strategic goals, and execution roadmap for optimizing the end-to-end Merchant Account Lifecycle, with a primary focus on maximizing Onboarding success, Activation rate, and Onboarding Throughput
• Synthesize market trends, competitive analysis, and business goals to prioritize high-impact lifecycle initiatives.
• Risk, Compliance, and Experience Balancing:
• Crucially balance the Merchant Experience needs (speed, clarity, ease-of-use) against strict requirements mandated by Risk, Fraud, and Compliance policies (e.g., KYC/AML checks, documentation needs).
• Collaborate closely with Risk and Compliance teams to design product processes that embed necessary controls with the lowest possible friction for the merchant.
• Proactively anticipate and translate new regulatory and policy changes into clear product requirements and required experience updates.
• Product Discovery & Execution:
• Lead the product discovery process, generating deep insights through merchant feedback, data analysis, and user research.
• Translate strategic goals into clear, actionable Product Requirements Documents (PRDs), user stories, and acceptance criteria for engineering and design teams.
• Own the prioritization of features, fixes, and experiments, strategically managing a backlog that is often subject to frequently changing demands from business and regulatory forces.
• Cross-Functional Leadership & Navigation:
• Act as a highly effective navigator and consensus builder across interdependent core product teams (e.g., Payments, Core Platform) to ensure a unified and consistent merchant experience.
• Serve as the primary liaison between Engineering, Design, Customer Success, Marketing, Risk, and Compliance.
• Clearly communicate product progress, outcomes, and the rationale behind complex trade-offs (especially those involving risk vs. experience) to senior stakeholders.

About the Role

The Site Reliability Engineering (SRE) team architects, builds, and maintains the rock-solid infrastructure that applications rely on. We work closely with development teams to ensure scalability, reliability, and efficiency. This collaboration empowers us to deliver exceptional customer experiences while enabling developers to focus on building great features.

What You Will Do

• Deploy, automate, maintain, and manage various cloud-based and on-premises production systems.
• Understanding the high-level overview of our architecture, and possessing the ability to systematically document new and existing requirements to ensure a smooth project delivery without miscommunication.
• Work closely with the Information security and infrastructure team in ensuring that we are adopting security best practices.
• Ensuring the availability, performance, scalability, and security of productions systems.
• Troubleshoot and resolve system issues across platform and application domains.
• Suggest architectural improvements and recommend process optimizations.
• Evaluate new technologies to enhance the infrastructure stack.
• Ensuring system security policies are properly remediated.
• Drive and implement automated provisioning and scaling of servers, along with testing and compliance checks using automation tools.
• Handle operational tasks, including on-call duties, alerts, and incident management.

What We Are Looking For

• At least 2 years of engineering experience.
• Bachelor’s or Master’s degree in a relevant field (e.g., IT, Computer Science) or a proven track record in DevOps.
• A strong willingness to continuously upgrade skills and stay up-to-date with the latest DevOps trends.
• Experience with cloud-native tools (e.g., Kubernetes, Docker, Nginx, OpenTelemetry) is a plus.
• Experience managing cloud servers (AWS, GCP).
• A desire to transition into engineering management is a valued addition.
• Experience with on-premises physical servers, databases, and storage solutions (MySQL, PostgreSQL, Redis) is a plus, as well as familiarity with Infrastructure as Code (IaC) tools (Terraform, Pulumi).

What will you be doing? 

Microsoft and InMobi have entered into a partnership. As per this, InMobi will be an exclusive partner for Microsoft’s Advertising inventory. Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Ads platform. InMobi will be responsible for complete management/transaction across Bing.  

We are seeking a Lead Account Manager with search advertising experience, an attention to detail, customer obsession, and a passion to learn and adapt in an evolving environment. The individual will be coordinating with a team of Account Strategists and supporting the Account Management Head to achieve customer satisfaction and revenue objectives. As an AM, you will be serving Corporate customers by applying customer obsession to what clients care about and need, and building and maintaining strong, trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency/tool provider. The AM will be responsible for managing an assigned set of clients focused on attaining revenue targets, feature adoption, and client-driven goals.

Role requirements & expectations: 

• Shared culture of diversity and respect: Create a collaborative, trust-based work environment where differences in communication styles are considered, and the perspectives of others are respected and valued. Demonstrate Search Advertising’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning 
• Strong customer relationships and account health: Own the day-to-day management for newly onboarded & existing customers. Flawless execution of campaigns. Strong coordination with internal resources for execution of core tasks. Awareness and understanding of all required billing and compliance requirements. Contribute to a quality and actionable Customer Plan. 
• Pursue optimizations to deliver quota expectations: Drive campaign-level budget upsell and optimization opportunities that align with the ROI goals of the client and drive incremental revenue. Leverage internal tool-directed tactics to inform and prioritize upsells and optimizations, seeking to drive swift implementation. Drive tactic improvement by providing thoughtful feedback to make opportunities more relevant to client goals. Leverage self-serve tools and community forums to deliver insights for non-Insights-enabled clients. 
• Fluent advocate of the Bing Story: Educate clients on how the Bing Ads platform and existing features help them to reach their business goals and execute on budgets. Ensure regular client engagement with the BingAds platform, and aim to reduce customer reliance on AM for routine tasks. Utilize all available readiness and insights to ensure you are a fluent advocate of the Bing story. Develop and demonstrate an intermediate level knowledge of emerging products/features. 
• Collaborative and high-performing account team:  Ensure timely and proactive customer escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day escalations & revenue blockers. Partner with the account team to submit actionable feedback on product, tool, and processes through relevant channels. Own and effectively execute the customer transition process and operational excellence in execution of change management (Book of Business update).  
• Continuous business learning and professional growth: Continually strengthen your Bing Ads and Search Industry expertise, take personal accountability for your career and personal development; create, update, and regularly check in on your career development plan. Complete the required and recommended trainings and apply what you learn to further your growth in your role and career progression. 

What is expected of you? 

• Minimum 3 years of experience in Search Engine Marketing, Sales, or online media, and Service experience required  
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc. 
• Strong troubleshooting and problem-solving tools with a 'can-do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process. 
• Demonstrated ability to consistently meet or exceed revenue goals or targets  
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions 
• Effectively navigate through ambiguity and complexities related to client management 
• Talented in storytelling and delivering engaging presentations  
• Solid knowledge of the search industry, trends, and customers' needs 
• Passion for technology as an enabler for customer and company growth 
• Bachelor’s degree required. MBA preferable 
• Critical thinker who is organized and can make decisions based on clear priorities 
• Collaborative teammate who can build successful team relationships with partners, and can prioritize multiple tasks 
• Flexible and able to quickly adapt to changing business needs and processes 
• Excellent written and verbal communication skills 
• Willingness  to travel 

Preferred:

• Bing Ads Certification 
• Experienced in using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis 

• Bachelor degree in Accounting from reputable university
• 1-3 years experience as Tax staff and have experience of Tax audit
• Able and willing to work long hours to achieve tight deadlines.
• Preferred to have experience with Oracle Netsuite or MSDynamic.
• Experience in Tax Consultant is a plus
• Certified Brevet A and B is required

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners. 
• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential. 
• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo. 

• A positive, vibrant, and collaborative work environment
• High‑impact role in a fast‑growing business
• Exposure to senior decision‑making and commercial strategy
• Strong growth opportunities in a regional finance setup

• Managing the full set of accounts for the Trading division
• Preparing monthly financial reports, quarterly forecasts, and annual budgets
• Leading local and regional reporting requirements
• Conducting revenue, accrued revenue, vendor, and media credit analysis
• Ensuring accuracy, compliance, and integrity across accounting operations
• Performing balance sheet and P&L reconciliations
• Reviewing vendor contracts and supporting commercial decision-making
• Building strong partnerships with cross‑functional teams
• Supervising and developing team members to deliver excellence

Skills and Experience

• Strong Accounting experience with 5+ years of relevant experience
• Experience in contract review
• Strong analytical skills
• Can-do attitude, Proactive and self-motivated person
• Result driven with Attention to details

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.

As we expand across more countries, we have developed a global offering (“Global Accounts”) for our merchants, allowing them to move funds seamlessly across currencies and leverage any of Xendit’s global services from within one dashboard. This role will be the main owner of all regional fund flows, overseeing float management, liquidity forecasting, day to day operations, cross border and FX operations. The focus will be on the strategy and management of this, while execution will primarily be done by the existing operations team.

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Graduate of Management, Accounting, Finance, or a similar course, with 5-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• At least 3 years working in cross-border and FX operations
• Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner
• Comfortable dealing with large datasets and data analysis
• Constantly looking to push the bar and increase standards of operations
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are detail-oriented and able to manage multiple priorities while maintaining quality work
• Detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Jakarta, Bangkok, Manila or Kuala Lumpur

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• Experience with SQL or visualization tools (e.g. Looker)
• Experience in managing a Finance / Financial Operations team of 4-6 people
• Experience managing a geographically dispersed team

Responsibilities

Design & execute the fund management & liquidity strategy for Global Accounts operations

• Understand all fund flows, their volumes, and their liquidity requirements, in order to design the right strategy to support these operations
• Design & execute on the strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed
• Monitor funds across the region through the day to ensure correct allocation across accounts and currencies

Monitor Global Accounts & FX operations to ensure seamless execution

• Execution of Global Accounts & FX operations will be done by the existing Financial Operations team. Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows
• Create or update SOPs as required to correct operations and ensure they all follow best practices
• Address and manage any operational issues or escalations independently

Operational improvements & reporting

• Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations
• Report on Global Accounts operations and liquidity statuses to the Financial Operations Head and to broader leadership as required
• ⁠⁠Own and drive Global Accounts & FX metrics such as efficiency and accuracy

Work closely with various internal teams to drive success

• The reconciliations of all fund flows are done by a centralised team. Work closely with this team on all Global Accounts / FX recons to ensure they have the information they need and to address any questions / unreconciled items that arise
• As the product continues to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements
• Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is able to support all aspects of our Global Accounts

Do whatever it takes to make Xendit succeed

Join our growing global team! We’re hiring 100% remote Account Executives in North America, Brazil, India, Australia, Hong Kong, Indonesia, Korea, Singapore, United Kingdom, Switzerland, Germany, Qatar and South Africa.

In this role as an Account Executive you'll be at the forefront of expanding our reach, engaging with new enterprise accounts through hands-on prospecting and strategic hunting. You’ll be part of the team leading the charge at a top-tier company, well-recognized for revolutionizing the industry with our advanced Postgres toolset. It's a position for someone ready to drive growth and eager to contribute to a trailblazing journey in a dynamic environment.

What your impact will be…

• Identify new opportunities for sales expansion thorough market research. Tailor sales processes for enterprise-level prospects and create customized sales pitches to engage high-value clients successfully.
• Drive revenue growth by generating leads and cultivating relationships with potential clients. Achieve and aim to exceed sales targets through strategic selling methods. Craft and execute sales plans that successfully lead to revenue generation. Keep a pulse on sales performance with detailed metrics analysis to predict income trends.
• Discuss the terms and conditions of sales contracts with enterprise clients, ensuring that all agreements are favorable. Work in unison with legal teams to draft and review all contract documents meticulously.

What you will bring…

• 3-5+ years in enterprise sales experience 
• Skills in market research and analysis to identify sales opportunities 
• Ability to craft customized sales pitches for enterprise-level clients
• Expertise in lead generation strategies for B2B sales
• Proficiency in strategic hunting and prospecting techniques
• Track record of achieving and exceeding sales targets
• Proven success in leading revenue growth

About the Job

We are looking for a Risk Operations Analyst to perform various merchant risk management activities at Xendit, including investigation of merchant-related risk alerts, reviewing and deciding on merchant requests for activating features and channels, updating transaction privileges, responding to risk-related queries from merchants and internal and external stakeholders, and managing other fraud-related operational matters.

The role requires a strong ability to independently assess the context of the situation and alerts, and apply sound judgment to decide the right course of action. This person needs to be proactive and have the acumen to apply risk management principles in varied situations. An ability to follow the standard operating procedures, owning the tasks and cases end-to-end, and the drive to bring cases to a conclusion will be important requirements for this role.

The role will involve communication with teams across Xendit and with external partners and merchants. There will also be multiple priorities to manage. Clear and precise communication skills will be required, as well as the ability to independently craft recommendations to senior stakeholders using risk protocols and SOPs instead of seeking constant direction.

Minimum Qualifications

• 2+ years of experience in risk management, fraud investigations, or fraud-related operations
• Understanding of risk concepts and experience with common risk metrics
• Ability to conduct basic data analysis and structure the investigations in a methodical way
• Ability to understand and follow the standard operating procedures and risk protocols
• Excellent communication skills and good English language skills
• Excellent communication skills with the ability to write clear investigation summaries and communicate decisions to internal stakeholders.
• Ability to work independently, take ownership, and drive cases from detection to closure with minimal supervision
• Demonstrated ability to own the tasks and drive to a conclusion

Preferred Qualifications

• Bachelor’s degree
• Experience with risk operations and conducting fraud investigations and assessments
• Experience using SQL to query databases or leveraging tools like Looker, Databricks, and Splunk for data exploration and investigations
• Familiarity with payment products such as Virtual account, QRIS, Cards, eWallet, BNPL, and other payment products
• Strong desire to learn and agility to apply basic concepts to multiple situations

Responsibilities

• Follow SOPs and conduct fraud and credit risk investigations triggered through alerts, dispute spikes, abnormal transaction behavior, and merchant risk signals.
• Monitor merchant performance and trends to identify high-risk merchants early and take appropriate mitigating actions to reduce fraud and chargeback exposure.
• Independently coordinate with internal and external stakeholders to drive investigations to closure, ensuring clear documentation, evidence collection, and decision traceability.
• Assess requests from merchants and internal stakeholders for enabling payment channels, features, and limits by performing risk assessment and recommending controls (limits, holds, enhanced monitoring, etc.)
• Follow the SOPs and manage daily fraud operations, including coordinating with multiple bank partners, internal stakeholders, and merchants.
• Collaborate with cross-functional teams (Operations, Compliance, Support, Merchant Success) to improve risk controls, SOPs, and preventive measures
• Do whatever it takes to make Xendit successful

About the Role

The L&D team member is responsible for delivering engaging and impactful learning experiences to employees at all levels.
This role focuses on the end-to-end learning experience for the employees. Starts from creating learning programs and budgeting, facilitating learning sessions, and understand which learning areas to tap in within the industry. With all of those, this position is expected to be able to develop skills, knowledge, and capabilities of employees that is aligned with organizational goals.

What You Will Do

• Manage the end-to-end lifecycle of learning programs, from planning and scheduling to communication and follow-up.
• Facilitate learning sessions for employees across various levels and functions.
• Collaborate with subject matter experts and business leaders to ensure programs are relevant and effective.
• Able to build an interactive and engaging participation, discussion, and interaction to maximize learning outcomes.
• Evaluate training effectiveness (ROI) and recommend improvements not only to enhance learning impact but also to enhance the effectiveness of business process.
• Execute learning-related administration process.
• Coordinate with external vendors, trainers, and SMEs to deliver high-quality programs
• Develop new learning initiatives to enhance learning culture within the organization.
• Able to plan and share strategic insights on budgeting plan
• Maintain accurate training records and ensure compliance with regulatory or industry learning requirements.

What We Are Looking For

• Bachelor’s degree in Psychology, Human Resources, Education, Organizational Development, or related field.
• 4 years of experience in Learning & Development, Talent Development, or Training roles.
• Proven experience designing and delivering training programs (virtual and in-person).
• Experience using an LMS and content creation tools (e.g., Articulate 360, Canva, Rise, Captivate) is a plus.
• Strong presentation and facilitation skills with the ability to engage and motivate learners.
• Excellent communication in English.
• Ability to analyze data and measure program effectiveness.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Experience in leadership development or competency-based training.
• Ability to work independently and collaboratively in a fast-paced environment.
• Comfortable in supporting learning-related administration process.

About the Job

You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.

As a Financial Operations Associate, you will be part of the Financial Operations team responsible for ensuring the seamless flow of funds for the countless transactions happening on the Xendit platform daily. It is a wide ranging role. For example, you can be helping to execute daily operations, designing processes operationally for new products, building relationships with banking partners, working with product and tech teams as we automate recons or operations, and touching base with regional teams as we grow in other regions in Southeast Asia. You will also be owning reconciliations across the entire organisation, driving high impact across the region by ensuring all funds are moving as they should and we have full oversight over all movements. 

If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.

Minimum Qualifications

• Fresh graduate of Management, Accounting, Finance, or a similar course, or 1-3 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces
• Excellent verbal and written communication skills in English 
• Working knowledge of Microsoft Office Suite and Google Suite
• Comfortable dealing with large datasets and data analysis
• You are detail oriented, can see patterns in data/information or notice when something is amiss
• Located in Jakarta, Indonesia

Preferred Qualifications

• Experience working in or dealing with banks or large financial institutions
• You have the initiative to continually ask questions and look for answers
• You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure while maintaining quality work
• You are a team player and communicate well with internal and external stakeholders
• You have great ownership mentality and have proven you can push towards a goal by yourself
• You pick up new skills quickly using a combination of self-exploration and relationship building
• You are a creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them
• You have fun in learning and always seeking to improve
• Experience with SQL or visualization tools (e.g. Looker) is nice to have

Responsibilities

Own & execute Xendit’s day-to-day financial operations and its reconciliations 

• Support Xendit’s daily shift operations, which includes processing customer transactions across the region, liaising with banking partners, executing bank requirements, and coordinating with internal teams to resolve customer issues 
• Be willing and able to work shift on weekends and/or holidays, if assigned/required
• Conduct and own periodic reconciliations to verify the accuracy of financial transactions for Xendit products across the region, ensuring that all funds are moving as expected and Xendit does not have any exposure or incorrect transactions
• Support on automating recons across products and the region to ensure no gaps in the process and Xendit is protected against money loss
• Have the flexibility to move across roles within Finops team depending on business needs
• Have the opportunity to learn how Xendit operates from the ground up and make a real impact on the future of the organization

Coordinate with internal and external stakeholders

• Solve complex problems by working across partner, product, sales, legal and compliance teams to deliver tailored solutions for our customers
• Solve for unreconciled transactions by working with product, partners, partnerships and finance to identify and resolve root causes

Onboarding new recons, products or regions

• Understand how our products and services work and be able to create processes to support Xendit’s expansion in Southeast Asia
• As new products are launched and we expand to new markets, set up and own the reconciliation processes to ensure that at all points, Xendit recons are operating at best in class standards

Do whatever it takes to make Xendit succeed

• Bachelor’s degree in Accounting.
• Minimum 5–7 years of relevant accounting experience, preferably with prior experience in a Public Accounting Firm (KAP).
• Strong knowledge and hands-on experience in financial reporting, monthly and annual closing, and account reconciliation.
• Experience managing and reviewing general ledger, balance sheet, and profit & loss statements.
• Familiar with Indonesian accounting standards (PSAK) and applicable tax regulations.
• Proven experience working with external auditors (e.g. Big Four), including audit coordination and preparation of audited financial statements drafts.
• Experience in leading or mentoring accounting staff is a plus.
• Strong analytical skills, attention to detail, and ability to work under tight deadlines.
• Good communication and stakeholder management skills.