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Customer Experience Coordinator - Jacksonville, FL
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ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.
WHAT YOU’LL DO
- Greet every customer with warmth and urgency, whether in person, over the phone, or online
- Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
- Deliver personalized, memorable experiences—always looking for creative ways to say “yes” to customer needs
- Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
- Keep nurses and doctors updated on customer needs for a seamless care experience.
- Provide confidential, compassionate guidance on financial options and end-of-life decisions
- Process payments accurately while protecting personal and financial information
- Follow up with customers after visits to check on their pet’s care and strengthen relationships
- Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital
WHAT YOU NEED
- 2+ years of experience in a customer service role
- Advanced knowledge in computer programs and practice management software
- Highly organized, with strong attention to detail
- A strong communicator; able to interact positively with anyone and everyone
- A strong multitasker, able to thrive amid chaos
- High emotional intelligence, able to read a room and plan and act accordingly
- Adaptable and amenable in high stakes environments
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
- Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
- Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
- Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
- Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
- Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
- Competitive compensation, including base and 401K match
- Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
- Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
- A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
- Clinical student loan repayment so you don’t need to worry about your student debt
- Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
- Flexible work schedules to support your life outside of work
- Generous employee referral program, so our awesome people can bring in more awesome people
- And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry
DEI
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
Ready to apply?
Apply to Veterinary Emergency Group (VEG)
Emergency Veterinarian - Jacksonville, FL
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ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
As an Emergency Veterinarian, you’re more than just passionate about helping people and their pets; you thrive on it, especially when they need you most. At VEG, we find a way to say yes to supporting you, so you can be the best, most confident ER professional possible and grow your career in unexpected directions. With a culture rooted in mentorship and continuous learning—from on-the-floor guidance to VEG Education programs and unlimited ER-focused CE—you’ll never stop learning. You’ll handle any emergency that comes through the door, from routine cases to complex surgeries, and treat every kind of pet, including exotics! As a leader on the hospital floor, you’ll have the chance to be a superhero for your customers, backed by a team and resources that empower you to take your career further than you ever imagined.
WHAT YOU’LL DO
- Answer medical questions over the phone
- See patients right away as part of the VEG Triage and VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets
- Gather the signalment, presenting complaint, vitals, and physical exam
- Conduct physical examinations of animals, along with other required investigatory measures such as ultrasounds, X-rays, bloodwork, and biopsies
- Complete a diagnosis of each pet's condition to create a diagnostic and therapeutic plan
- Communicate diagnosis and treatment options directly with customers
- Prepare estimates and present them to customers
- Create and review medical records to ensure accuracy
- Demonstrate the value of tests and treatments performed by speaking with the customer and addressing their concerns
- Perform minor and major emergency surgeries
- Perform endoscopic procedures
- Educate customers on after care and preventative measures where appropriate
WHAT YOU NEED
- A DVM or equivalent degree
- Live and breathe emergency medicine, including emergency surgery (the soft tissue kind!) and endoscopy
- Thrive in team-oriented environments (think hospital retreats, team dinners, happy hours, and more)
- Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
- Work well in a fast-paced environment with people from all backgrounds and different personality types
WHO YOU ARE
- Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
- Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
- Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
- Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge
HOW WE INVEST IN YOU
- Competitive compensation, including base and 401K match
- Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
- Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
- A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
- Clinical student loan repayment so you don’t need to worry about your student debt
- Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
- Flexible work schedules to support your life outside of work
- Generous employee referral program, so our awesome people can bring in more awesome people
- And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry
DEI
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
Ready to apply?
Apply to Veterinary Emergency Group (VEG)
Account Executive
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About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
At WTLV WJXX-TV, a TEGNA-owned ABC/NBC affiliate in Jacksonville, we are looking for our next Account Executive. As an Account Executive, you are responsible for achieving or exceeding the individual sales goals across all TEGNA marketing solutions from linear TV to digital, including OTT with PREMION. You will act as a lead generator by identifying and reaching clients in the Jacksonville market that will best take advantage of our solutions. You then become a marketing consultant to the clients helping them define and achieve their business objectives.
Current driver's license is required.
What We Offer:
- Winning, inclusive, collaborative, supportive, and fun culture
- Base Salary + Uncapped Commissions
- Leading media products
- Training resources
- Generous benefit
- Career growth opportunities at one of our 64 ABC, NBC, CBS, or FOX stations.
What You Will Do:
- Consistently prospect for new revenue opportunities using client and category insights.
- Upsell current clients by engaging them in the full product line of WTLV WJXX-TV offerings.
- Create custom solutions-driven campaigns that meet client needs across multiple media platforms including broadcast, digital, and Streaming (OTT).
- Seek opportunities to expand relationships with key clients by taking an active role in understanding their business needs and competitive landscape.
- Establish strong relationships with internal team members by providing the Account Management team with clear and concise direction for the successful execution of campaigns.
- Partner with your Account Manager to provide exceptional customer service and contract fulfillment.
- Strategically utilize Matrix and station CRM to manage day-to-day activity, pipeline, and forecasts.
- Positively and professionally represent the media group to the community at events and surrounding businesses.
What You Need:
- 1-3 years of account engagement in a professional, fast-paced media sales environment.
- Proven track record of successfully achieving or exceeding sales goals and developing new business opportunities as a seller.
- Established knowledge of marketing solutions including broadcasting and digital advertising including audio and interactive, and be a perpetual learner, eager to continuously expand your knowledge.
- Prior working experience using Microsoft Office Suite and CRM (Client Relationship Management) systems, and ability to leverage technology to project manage workload and achieve goals.
- Excellent written and verbal communication abilities to proactively communicate with clients, co-workers, and vendors, and to write/edit compelling proposals.
- Possess a creative mind to put together unique campaigns focused on solving client needs with ability to work effectively as part of a team.
- Proven effective problem solver with ability to quickly adapt to changing and competing priorities while meeting deadlines.
- Strong business acumen with attention to detail and accuracy, as well as strong organization and time management skills.
- Self-motivation and a strong work ethic are essential attributes to be successful.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.
Account Manager
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About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
The Account Manager supports Account Executives’ sales efforts by taking ownership of fulfillment in such a way that the AE can play their role of being client-facing, creating opportunities and closing revenue. The AM manages the day-to-day responsibilities of accounts to ensure proper implementation of their solutions. The Account Manager influences and drives sales by providing superior customer service and support across Broadcast Television and Digital campaigns, aiming at retaining clients and growing business.
Responsibilities:
- Provide support to assigned Account Executives and advertiser list for post-sale activity including campaign implementation, maintenance, and review.
- TV Duties include but not limited to: Order retrieval from AE, Order confirmation w/client, WOT Order Entry, Pre-Empts/Make Goods, WOT Booking/Credits or Adjustments, Assist with Traffic Instruction submission, Assist with Production Requests, WOMS Post Delivery Reporting.
- Digital Duties include but not limited to: Order retrieval from AE, Order confirmation w/client, Materials collection from client, WOT Booking/Credits or Adjustments, Order Entry to Fulfillment Team for campaign implementation, Digital Creative Production submission, Avail Requests for Premion and AMP, Google Analytics and Attribution Reporting, recap requests and customization as needed
- Daily interaction with existing advertising agencies and direct clients; this responsibility includes maintenance of client schedules on television and digital in addition to implementation of special projects and promotions.
- Works in tandem with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs.
- Attend sales meetings and sales trainings to gain sales, product and process information and keep abreast of company products and services to articulate to client, when appropriate.
- Partner with designated Account Executives in identifying new/incremental revenue based on campaign results.
- Assist designated Account Executives with maintenance of contracts, generating avails, traffic, make-goods, collection and overall customer service.
- Regular tracking of client audience delivery using Comscore ratings, impressions, and campaign fulfillment.
- Communicate campaign delivery to clients.
- Coordinate with team to set up new customer accounts, contracts, order entry and revisions.
Requirements:
- 1 to 3 years of account management in a professional, fast-paced media sales environment.
- Track record of successfully retaining and growing clients.
- Knowledge of marketing solutions including broadcasting and digital advertising is preferred.
- Knowledge of media ecosystem, broadcast, and digital advertising solutions.
- Prior experience using CRM systems and MS Office suite.
- Ability to make decisions and solve problems independently to support customer needs.
- Self-motivation and willingness to work as a team player are essential attributes. Demonstrate ability to be creative, flexible, and able to adapt to change with evolving priorities.
- Creative with ability to work effectively as part of a team and independently.
- Ability to handle and prioritize multiple tasks to meet deadlines.
- The position requires strong written and verbal communication skills, as well as strong organization and time management skills.
Supervision/Contacts:
- Reports to: Sales Operations Manager
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.
Account Manager
Share this job
About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
The Account Manager supports Account Executives’ sales efforts by taking ownership of fulfillment in such a way that the AE can play their role of being client-facing, creating opportunities and closing revenue. The AM manages the day-to-day responsibilities of accounts to ensure proper implementation of their solutions. The Account Manager influences and drives sales by providing superior customer service and support across Broadcast Television and Digital campaigns, aiming at retaining clients and growing business.
Responsibilities:
- Provide support to assigned Account Executives and advertiser list for post-sale activity including campaign implementation, maintenance, and review.
- TV Duties include but not limited to: Order retrieval from AE, Order confirmation w/client, WOT Order Entry, Pre-Empts/Make Goods, WOT Booking/Credits or Adjustments, Assist with Traffic Instruction submission, Assist with Production Requests, WOMS Post Delivery Reporting.
- Digital Duties include but not limited to: Order retrieval from AE, Order confirmation w/client, Materials collection from client, WOT Booking/Credits or Adjustments, Order Entry to Fulfillment Team for campaign implementation, Digital Creative Production submission, Avail Requests for Premion and AMP, Google Analytics and Attribution Reporting, recap requests and customization as needed
- Daily interaction with existing advertising agencies and direct clients; this responsibility includes maintenance of client schedules on television and digital in addition to implementation of special projects and promotions.
- Works in tandem with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs.
- Attend sales meetings and sales trainings to gain sales, product and process information and keep abreast of company products and services to articulate to client, when appropriate.
- Partner with designated Account Executives in identifying new/incremental revenue based on campaign results.
- Assist designated Account Executives with maintenance of contracts, generating avails, traffic, make-goods, collection and overall customer service.
- Regular tracking of client audience delivery using Comscore ratings, impressions, and campaign fulfillment.
- Communicate campaign delivery to clients.
- Coordinate with team to set up new customer accounts, contracts, order entry and revisions.
Requirements:
- 1 to 3 years of account management in a professional, fast-paced media sales environment.
- Track record of successfully retaining and growing clients.
- Knowledge of marketing solutions including broadcasting and digital advertising is preferred.
- Knowledge of media ecosystem, broadcast, and digital advertising solutions.
- Prior experience using CRM systems and MS Office suite.
- Ability to make decisions and solve problems independently to support customer needs.
- Self-motivation and willingness to work as a team player are essential attributes. Demonstrate ability to be creative, flexible, and able to adapt to change with evolving priorities.
- Creative with ability to work effectively as part of a team and independently.
- Ability to handle and prioritize multiple tasks to meet deadlines.
- The position requires strong written and verbal communication skills, as well as strong organization and time management skills.
Supervision/Contacts:
- Reports to: Sales Operations Manager
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.
Multiskilled Journalist
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About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
WTLV WJXX-TV Jacks, the ABC/NBC TEGNA affiliate, is looking for an experienced Multi-Skilled Journalist to help maintain our tradition of superior reporting and newsgathering. We are interested in finding a journalist who can create unique, memorable and well written stories, who can share them on all platforms with a mix of outstanding photography and unforgettable editing. If you're a creative storyteller who understands true multi-platform journalism and who is not bound by the methods of traditional TV news – we want to hear from you!
Current driver's license and ability to operate news gathering vehicle to and from various locations is required.
Responsibilities:
- Perform authoritative, compelling live shots in a developing story or in breaking news situations
- Develop story ideas
- Mine the community to find sources who will keep you informed about events and ideas in their areas of expertise
- Ability to identify, write and produce stories within a specific framework.
- Research for facts and credibility.
- Maintain and develop sources who will help bring our reporting to the next level.
- Shoot, write, produce and edit on air and online content within deadlines.
- Use creative production techniques such as graphics and new forms of media (viewer pictures, webcam interviews, etc.) to enhance stories.
- Use social media and digital tools to research, discover and distribute content.
- Attend editorial meetings and offer story ideas daily.
- Write in an exciting, captivating and authentic manner.
Requirements:
- 3-5 years reporting experience preferred.
- Must possess solid news judgment, display strong communication skills, creativity, and ethical decision-making skills.
- Strong writing skills, production skills and tease writing abilities.
- ENPS, EDIUS and Axis graphics experience is preferred.
- Must be organized with the ability to work under constant deadlines.
- Must be able to calmly handle live breaking news situations and changing events.
- Proven social and digital content creation ability.
- Knowledge of Jacksonville a plus
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.
Producer
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About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
WTLV TV, the TEGNA-owned affiliate in Jacksonville, FL is seeking an innovative, tech-minded Producer to shape our daily newscasts. You’ll build & execute shows that engage, educate and inform our audiences. We value a collaborative, motivated multi-skilled journalist who works well within a team to bring the truth to our growing audiences across platforms, starting with our streaming and broadcast services. We want your authentic personality to drive your storytelling and writing in an exciting and captivating manner to hold the audience.
Responsibilities:
- Use your natural curiosity to pitch compelling stories, while leading the entire newscast process from ideation to execution.
- Craft and produce stories across platforms for diverse audiences, emphasizing quality, accuracy, and engagement.
- Build comprehensive rundowns with compelling stories, while also selecting your own production elements giving you full control of your show’s look and feel.
- Collaborate with newsroom leadership, production lead, and other producers to ensure editorial consistency and technical quality.
- Lead continuous, live coverage of breaking news and community events.
- Innovate in show design and storytelling, trying new approaches with guidance from supervisors.
- Apply data analytics to shape content and boost engagement.
- Commit to inclusive storytelling by amplifying underrepresented voices in the community.
Requirements:
- Bachelor’s degree in journalism, communications, or a related field preferred.
- 1-3 years of news content experience, ideally with experience in show production.
- Strong organizational skills with the ability to manage multiple aspects of newscast production under tight deadlines.
- Excellent communication skills for coordinating within the newsroom and adapting plans in high-pressure, live situations.
- Ability to maintain composure and adaptability during breaking news and high-stakes events.
- Proficiency in news production tools preferred, with a willingness to learn new systems for production coding and show direction.
- Knowledge of vMix, Edius, or similar production platforms is beneficial but not required.
- A collaborative, growth-focused approach to leadership that aligns with the station’s commitment to innovation and community engagement.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.
Producer
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About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
WTLV WJXX-TV Jacksonville, the TEGNA-owned ABC/NBC affiliate in Jacksonville is seeking an innovative Producer to shape our daily newscasts. At WTLV WJXX-TV Jacksonville, we build creative shows that engage, educate and inform our audiences. We prioritize original storytelling and investigative journalism as key components of our newscasts to set our product apart in the Jacksonville market. We value a collaborative, motivated journalist who works well within a team to bring the truth to our growing audiences across platforms, starting with our streaming and broadcast services. We want your authentic personality to drive your storytelling and writing in an exciting and captivating manner to hold the audience.
Responsibilities:
- Use your natural curiosity to pitch compelling stories.
- Show off your creativity and storytelling skills.
- Craft stories of all lengths on all platforms for specific audiences.
- Meet daily deadlines.
- Combine live pictures, graphics, compelling video and emotional sound to create an engaging experience for our audience.
- Booth continuous coverage on our live streams for breaking news and community events.
- Consistently try new things after thoughtful discussion with supervisors.
- Allow the impactful and emotional conversations the community needs to drive the content in your rundown.
- Use data analytics to help shape the content of your show.
- Challenge traditional ways of doing things.
- Ensure all communities and viewpoints have a voice and presence in your show.
Requirements:
- Bachelor’s degree preferred in journalism, communications or related field or equivalent years of experience.
- 3-5 years of news content experience.
- Top-notch communication skills are an absolute must.
- Solid journalistic judgement and a news philosophy that emphasizes accurate, fair and unique local content, along with community engagement.
- Understanding of the tenets of professional journalism.
- Skills in producing engaging, content-driven newscasts and digital content.
- Strong social media skills, including an active news hound presence on your preferred social platforms.
- Organizational skills and the ability to work under time pressure deadlines.
- Ability to calmly handle live, breaking news situations and changing events.
- ENPS and Edius system experience preferred.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.
Production Coordinator
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About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
WTLV TV, the TEGNA-owned affiliate in Jacksonville, FL, is seeking a meticulous and technically skilled Production Coordinator to ensure the seamless, high-quality execution of our visual storytelling across streaming and broadcast platforms. At WTLV-TV, you'll be a key, hands-on operator, working closely with the Production Lead to maintain efficient and high-quality daily productions for news, marketing, and sales content. We're looking for a reliable team member who thrives in a dynamic, fast-paced news environment.
Responsibilities:
- Execute the technical requirements for all live and recorded broadcasts, ensuring clean and professional output.
- Operate complex production systems, including switching software (e.g., vMix), audio mixing boards, and teleprompter systems.
- Setup, position, and operate robotic studio cameras and adjust studio lighting based on direction from the Production Lead or supervisors.
- Troubleshoot and quickly resolve technical issues related to production equipment during broadcasts.
- Assist the Production Lead in organizing and preparing technical elements for special events and breaking news coverage.
- Support the implementation of standard operating procedures to maintain workflow efficiency and broadcast quality.
- Maintain effective technical communication with the newsroom and engineering departments to ensure systems are operational.
- Perform routine checks and basic maintenance on studio and control room equipment, reporting complex issues to engineering.
- Commit to continuous, high-quality technical support for live coverage of breaking news and community events.
Requirements:
- Associate’s degree or equivalent technical training in broadcasting, media production, or a related field preferred.
- 1+ years of hands-on television broadcast or live production experience preferred.
- Demonstrated technical aptitude and proficiency in operating production control room equipment.
- Hands-on expertise with news production tools, vMix, audio mixers, studio lighting, teleprompter systems, and robotic studio cameras.
- Strong attention to detail and ability to perform tasks accurately under time pressure.
- Excellent communication skills for coordinating technical cues in high-pressure, live situations.
- Ability to maintain composure and adaptability during breaking news and high-stakes events.
- Commitment to teamwork and technical excellence.
- Quick reaction skills for error correction during live broadcasts.
- Flexibility to work in a 24/7/365 operation, including various shifts, nights, weekends, and holidays.
At WTLV-TV, we rely on our Production Coordinators to be the backbone of our daily broadcasts, ensuring that our content reaches the Jacksonville community flawlessly. If you have the technical skill and focus required to maintain excellence in a dynamic news environment, we encourage you to apply. Join us in our mission to engage, educate, and inform our growing audiences across platforms.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.
Production Lead
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About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
WLTV TV, the TEGNA-owned affiliate in Jacksonville, FL , is seeking an innovative and tech-savvy Production Lead to revolutionize our visual storytelling across streaming and broadcast platforms. You'll be at the forefront of shaping our production strategy, driving innovation, and elevating our content to new heights. We're looking for a dynamic leader who can bring fresh ideas and a collaborative spirit to our newsroom, marketing, and sales productions.
Responsibilities:
- Use of independent judgement to spearhead the transformation of our visual product, adapting to our evolving audience across platforms
- Serve as the technical lead for news production and operations, ensuring seamless daily broadcasts, and assign tasks related to production and operations
- Use of independent judgement to plan and oversee technical requirements for special events and breaking news coverage
- Collaborate with engineering to optimize streaming systems for production needs
- Develop, implement, and manage standard operating procedures to enhance efficiency and quality
- Direct camera angles, lighting, and set arrangements to create visually compelling content
- Foster and lead effective communication between the newsroom and other departments
- Lead and responsibly manage continuous, live coverage of breaking news and community events
- Apply data analytics to shape content and boost engagement
- Innovate in show design and storytelling, trying new approaches with guidance from supervisors
Requirements:
- Bachelor’s degree in journalism, communications, or a related field preferred.
- 5+ years of television broadcast experience preferred
- Strong project management and leadership skills with experience using independent judgement
- Proficiency in news production tools, vMix, audio mixers, studio lighting, teleprompter systems, robotic studio cameras, editing, and graphics systems
- Experience with elections software
- Excellent communication skills for coordinating within the newsroom and adapting plans in high-pressure, live situations
- Ability to maintain composure and adaptability during breaking news and high-stakes events
- Commitment to fostering teamwork, collaboration, and innovation
- Quick decision-making skills and attention to detail
- Flexibility to work in a 24/7/365 operation
We're passionate about creating impactful content that resonates with our community. If you're ready to lead our production team into the future of broadcast and digital media, bringing your authentic personality and innovative ideas to our storytelling, we want to hear from you. Join us in our mission to engage, educate, and inform our growing audiences across platforms.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.
Story Desk Editor
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About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
WTLV/WJXX, the TEGNA-owned NBC and ABC affiliate in Jacksonville, Florida, is transforming the way we gather and present news, and we’re looking for a Story Desk Editor to embrace our transition to the newsroom of the future.
This hybrid role combines the skills of an assignment editor and a digital content producer to serve as the hub of the newsroom. The Story Desk Editor drives daily editorial execution, curates and produces impactful stories, and ensures our content connects authentically with audiences across streaming, digital, social and broadcast platforms.
Role Summary
As a Story Desk Editor, you will be part of the Story Management Desk (SMD), a unified desk that replaces the legacy assignment and digital desks. The SMD model ensures a single, streamlined workflow for planning, producing and curating stories across platforms.
You will lead coverage during breaking news, shape daily story planning, and curate content across platforms. This position requires decisive editorial judgment, strong writing skills, and the ability to thrive under tight deadlines. You will collaborate with MSJs, producers and photojournalists to deliver accurate, relevant and engaging stories that serve the community.
Responsibilities :
• Lead and communicate newsroom coverage during breaking news, ensuring accuracy, urgency and balance
• Identify and plan stories that matter most to the community, using editorial judgment and social listening
• Create and edit engaging content for digital platforms: website, mobile app and streaming,
• Guide newsroom logistics and provide editorial support for MSJs, producers, and photojournalists
• Edit reporter content for accuracy, grammar, AP style, digital best practices, fairness and ethical considerations
• Enhance storytelling with creative elements (graphics, video, audience-submitted content, etc.)
• Use available metrics to inform coverage and improve audience reach
• Support newsroom operations and coverage planning as needed
• Uphold TEGNA’s journalistic standards and values across all platforms
Requirements:
• 1–3 years of journalism experience in a local newsroom, digital production, or related role
• Strong news judgment and the ability to make fast, sound editorial decisions under pressure
• Excellent writing skills, with the ability to produce accurate and compelling content quickly
• Experience with newsroom systems, CMS tools
• Organizational skills to manage competing priorities in a deadline-driven environment
• A collaborative, solutions-focused mindset that thrives in a team environment
• Bachelor’s degree in journalism, communications, or equivalent experience
Why TEGNA
TEGNA is reimagining local journalism for the newsroom of the future. With 64 stations across 51 markets, we deliver trusted, fact-based news that informs, engages, and empowers communities. Our values Demand the Truth, Work Smarter, Debate Fearlessly, Listen Carefully, and Zero-Base Every Process guide everything we do.
By joining WTLV, you will be part of a company that demands the truth, works smarter, and tells impactful stories that serve our communities every day.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.
Story Desk Editor
Share this job
About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
WTLV/WJXX, the TEGNA-owned NBC and ABC affiliate in Jacksonville, Florida, is transforming the way we gather and present news, and we’re looking for a Story Desk Editor to embrace our transition to the newsroom of the future.
This hybrid role combines the skills of an assignment editor and a digital content producer to serve as the hub of the newsroom. The Story Desk Editor drives daily editorial execution, curates and produces impactful stories, and ensures our content connects authentically with audiences across streaming, digital, social and broadcast platforms.
Role Summary
As a Story Desk Editor, you will be part of the Story Management Desk (SMD), a unified desk that replaces the legacy assignment and digital desks. The SMD model ensures a single, streamlined workflow for planning, producing and curating stories across platforms.
You will lead coverage during breaking news, shape daily story planning, and curate content across platforms. This position requires decisive editorial judgment, strong writing skills, and the ability to thrive under tight deadlines. You will collaborate with MSJs, producers and photojournalists to deliver accurate, relevant and engaging stories that serve the community.
Responsibilities :
• Lead and communicate newsroom coverage during breaking news, ensuring accuracy, urgency and balance
• Identify and plan stories that matter most to the community, using editorial judgment and social listening
• Create and edit engaging content for digital platforms: website, mobile app and streaming,
• Guide newsroom logistics and provide editorial support for MSJs, producers, and photojournalists
• Edit reporter content for accuracy, grammar, AP style, digital best practices, fairness and ethical considerations
• Enhance storytelling with creative elements (graphics, video, audience-submitted content, etc.)
• Use available metrics to inform coverage and improve audience reach
• Support newsroom operations and coverage planning as needed
• Uphold TEGNA’s journalistic standards and values across all platforms
Requirements:
• 1–3 years of journalism experience in a local newsroom, digital production, or related role
• Strong news judgment and the ability to make fast, sound editorial decisions under pressure
• Excellent writing skills, with the ability to produce accurate and compelling content quickly
• Experience with newsroom systems, CMS tools
• Organizational skills to manage competing priorities in a deadline-driven environment
• A collaborative, solutions-focused mindset that thrives in a team environment
• Bachelor’s degree in journalism, communications, or equivalent experience
Why TEGNA
TEGNA is reimagining local journalism for the newsroom of the future. With 64 stations across 51 markets, we deliver trusted, fact-based news that informs, engages, and empowers communities. Our values Demand the Truth, Work Smarter, Debate Fearlessly, Listen Carefully, and Zero-Base Every Process guide everything we do.
By joining WTLV, you will be part of a company that demands the truth, works smarter, and tells impactful stories that serve our communities every day.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.
Story Desk Manager
Share this job
About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
Job Title: Story Desk Manager – First Coast News, WTLV/WJXX
WTLV/WJXX, the TEGNA-owned NBC and ABC affiliate in Jacksonville, Florida, is transforming the way we gather and present news, and we’re looking for a Story Desk Manager to embrace a leadership role in this transition to the newsroom of the future.
The successful candidate will guide our team of content creators in story discovery and presentation across all platforms. The person in this position will help manage the story development process throughout the day, having experience with the best practices of running an assignment desk and training others to excel at developing local contacts and responding to breaking news. They’ll also be part of a leadership team that oversees the station’s coverage of breaking news, developing stories and enterprise reporting for streaming, online, app, social media and linear television platforms, while maintaining a focus on stories that matter to our community.
The ideal candidate is an experienced journalist with a knack for building a team of people who work smarter, not harder, and are as adept at seeking information as they are in presenting those stories in modern and creative ways. The aptitude to identify and pursue stories that are urgent, impactful and newsworthy is important. The ability to respond urgently to breaking news, calmly manage chaos, pivot quickly, solve problems creatively, train a motivated team, and guide a multi-platform newsroom’s content are all desirable for this leader.
Role Summary
As the Story Desk Manager, you will lead the Story Management Desk (SMD), a unified desk that replaces the legacy assignment and digital desks. The SMD model ensures a single, streamlined workflow for planning, producing and curating stories across platforms.
Key Responsibilities
• Oversee daily coverage decisions and reporter assignments to be competitive across platforms with the goal to own the big story daily
· Determine the best format for each story, how it should be presented on different platforms and a reasonable timeline for delivery of those elements
· Look ahead and plan coverage or upcoming news cycles
· Lead regular story check-ins throughout the day
· Maximize audience insights to aid in content choices and improve audience reach
· Ensure competitive, engaging and impactful content for all platforms, including digital platforms: website, mobile app and streaming
· Plan coverage of stories that matter most to the community, using editorial judgment and social listening
· With the Story Desk Editors, provide editorial support for MSJs, producers and photojournalists, including reviewing scripts, videos and content for accuracy, grammar, AP style, digital best practices, fairness and ethical considerations
· Lead and communicate newsroom coverage during breaking news, ensuring accuracy, urgency and balance
· Uphold TEGNA’s journalistic standards and values across all platforms
What You’ll Bring
· Bachelor’s degree in journalism, communications, or at least 5 years of journalism experience in a local newsroom, digital production, or related role
· Superior news judgment and the ability to make fast, sound editorial decisions under pressure
· Proven record of success handling breaking news
· Experience managing a team of journalists
· Demonstrated knowledge regarding content desk operations
· Experience helping transform and manage news-gathering systems
· Impeccable organizational skills with a keen eye for detail
· Demonstrated success as both a team leader and a team player
· Effective communication skills
· Familiarity with the market, a plus
Why TEGNA
TEGNA is reimagining local journalism for the newsroom of the future. With 64 stations across 51 markets, we deliver trusted, fact-based news that informs, engages, and empowers communities. Our values Demand the Truth, Work Smarter, Debate Fearlessly, Listen Carefully, and Zero-Base Every Process guide everything we do.
By joining [Call Letters], you will be part of a company that demands the truth, works smarter, and tells impactful stories that serve our communities every day.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Ready to apply?
Apply to TEGNA Inc.