Sustainability Jobs in Italy.
All active Sustainability roles based in Italy.
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Senior Data Analyst, Geospatial
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THE ROLE
As a Senior Data Analyst in NextEnergy Group’s Data & AI team you will lead geospatial analytics projects, mentor junior analysts and deliver high-impact insights across climate, nature and social themes. You will partner with the Environmental Social Governance (ESG) Team and wider business stakeholders; design and maintain robust spatial datasets; develop and manage web based GIS applications; and apply spatial analysis to support due diligence across UK and international investment portfolios. Through the establishment of standardised geospatial processes, auditable data workflows and high quality visualisations, you will strengthen the organisation’s evidence base for ESG reporting and decision making. By delivering actionable insights to stakeholders you will be supporting the company’s digital transformation and sustainability goals.
This role is central to our strategy to become a data-driven, technology-led and AI-infused enterprise.
KEY RESPONSIBILITIES
- Analytics & Insight Generation: Lead spatial and environmental analysis across ESG topics, integrating survey, CAD, consultant and public datasets to identify constraints, risks and opportunities, and translating complex geospatial data into clear, actionable insight for senior stakeholders.
- Reporting & Visualisation: Design, build and maintain dashboards, web applications and high‑quality cartographic outputs (ArcGIS Online, ESRI), ensuring spatial data is visualised clearly, accurately and in line with best‑practice data storytelling for both operational and strategic reporting.
- Mentorship & Best Practice: Champion geospatial data quality, governance and continuous improvement by managing spatial databases, standardising workflows, documenting processes and mentoring junior analysts, fostering a culture of technical excellence, knowledge sharing and continuous learning
- Data Collection & Management: Working with Data Engineering & Data Governance when relevant, own and actively manage spatial and ESG‑related datasets for analysis, ensuring data quality, integrity and compliance with GDPR and other regulation
- Process Automation: Identify opportunities to automate & transform analytics & reporting processes to improve efficiency & scalability
- Collaboration: Work closely with business stakeholders across the group to understand requirements, deliver solutions and support cross-functional projects
- Documentation & Knowledge Sharing: Consistently document geospatial methodologies, analytical workflows and outputs, producing clear guidance and process documentation to support transparency, reproducibility and effective knowledge sharing across the wider team.
- Data Quality & Governance: Support data governance initiatives by validating geospatial datasets, maintaining metadata, and ensuring compliance with internal standards and external regulatory and ESG reporting requirements.
- Continuous Improvement: Stay current with industry trends, analytics best practices & emerging technologies. Proactively suggest enhancements to processes & tools/
SKILLS & COMPETENCIES
To be successful in this role, you will demonstrate:
- Technical Excellence: Advanced proficiency in geospatial platforms (ESRI, QGIS,). Experience with SQL & Excel for data manipulation and with data visualisation tools (e.g. PowerBI). Familiarity with Python, FME and cloud data platforms (e.g. Snowflake)
- Storytelling: Confidence building a story around data insights as well as communicating this with business stakeholders in an understandable and engaging manner
- Analytical & Problem Solving: Ability to interpret complex data and generate actionable insights. Strong attention to detail and commitment to data quality
- Business Acumen: Understanding of the business processes in at least one of our data domains e.g. Asset Management, Investment Management, ESG & GIS
- Leadership & Collaboration: Proven ability to mentor junior analysts and lead cross-functional projects
- Time management & prioritization skills- things can get a little hectic, so the ability to effectively manage yourself and your workload is critical
- Excellent communication skills in English (additional European languages are a bonus) - you must be able to organize your thoughts in a way that others find clear and compelling. Translating & presenting complex technical concepts to non-technical stakeholders. You will be expected to together well-written, grammatically correct emails and other communications. When communicating verbally
- Flexibility- being an effective team player means being flexible in your approach and open to getting involved with new things, even if they are not spelt out in your job description.
- Intellectual Curiosity – we are looking for someone who is truly interested in our profession and has the intellectual curiosity to delve deep into topics and bring fresh ideas to the team.
- Delivery focus – it may sound obvious, but the ability to proactively churn through work at pace and deliver quality outputs matters
- Passion for our mission ‘to generate a more sustainable future by leading the transition to clean energy
- Our values: be a leader, build trust, be responsible, be innovative and ‘bring your alpha’.
EXPERIENCE & QUALIFICATIONS
- Bachelor’s or Masters degree in Geography, Geographical Information Systems (GIS) or relevant environmental or technical field or alternative relevant educational achievements (e.g. apprenticeships, arts degrees + work experience)
- 4-6 years of experience in data analytics or a similar role
- Dashboard design (PowerBI & Thoughtspot), remote sensing and image processing skills in context of environmental applications and assessment desirable.
- Experience in geospatial data management and data engineering.
- Experience with ESRI products, including ArcGIS Pro, AGOL Web Maps, Application, Dashboards, Story Boards.
- Familiarity with CAD based software (e.g. AutoCAD), Web-based GIS technologies, coding (Python, R) as well as other desktop GIS software (e.g. FME, QGIS).
- Experience in renewables/environmental/social assessments and across development, construction and operation stages.
- The right to work in the UK or Italy
WHAT WE OFFER
- A busy role in a supportive team, with plenty of opportunities to learn
- International scope – we operate in over 8 countries
- Hybrid working
- Competitive base salary and annual discretionary bonus.
HOW TO APPLY
If you are interested in this opportunity, please follow the link to apply or send your application to careers@nextenergygroup.com. If you have been shortlisted for the next stage, we will be in contact within 14 days.
By selecting “Apply” or sending us your CV, you indicate you have read and acknowledged NextEnergy Group’s Candidate Privacy Notice.
DIVERSITY AND INCLUSION
Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be.
We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.
ABOUT US
NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector. Since its inception, it has been active in the development, construction, and ownership of solar assets across multiple jurisdictions. NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development).
NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its institutional funds.
- NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, NESF manages 102 solar and energy storage assets in the UK and Italy, with a total installed capacity of 983MW and a gross asset value of £1,014m.
- NextPower II (NPII): A private fund of 105 solar plants (149MW) focused on Italy, successfully divested in January 2022, delivering net IRRs exceeding its 10-12% target.
- NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries (e.g., US, Spain, Italy), with $896m raised, exceeding its $750m target.
- NextPower UK ESG (NPUK ESG): A private fund dedicated to new-build solar plants in the UK, with ~£600m raised.
- NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and adjacent technologies like battery storage. To date, it has raised $745m, targeting $1.5bn ($2bn ceiling).
WiseEnergy® is NextEnergy Group’s operating asset manager. WiseEnergy is a leading specialist operating asset manager in the solar sector. Since its founding, WiseEnergy has provided solar asset management, monitoring, technical due diligence and under construction services to over 1,500 utility-scale solar power plants with an installed total capacity in excess of 3.4 GW. WiseEnergy clients comprise leading banks and equity financiers in the energy and infrastructure sector.
Starlight is NextEnergy Group’s development company that is active in the development phase of solar projects. It has developed over 100 utility-scale projects internationally and continues to progress a large pipeline of c.10GW of both green and brownfield project developments across global geographies.
NextSTEP is the venture capital fund of NextEnergy Group, dedicated to investing in innovative startups in the field of environmental sustainability. The fund primarily focuses on investments in Italy and the United Kingdom but also extends its reach to the rest of Europe and the United States, targeting startups in the pre-seed and seed stages. NextSTEP pays particular attention to emerging entities from incubators, startup accelerators, universities, and research centers, supporting projects that address global challenges in crucial areas such as Climate Change, Energy Transition, CO2 Capture and Sequestration, Circular Economy, Sustainable Cities, Sustainable Mobility, Sustainable Fashion, Waste Management, Water and much more.
NextEnergy Foundation is a non-profit organisation founded in 2016 by the NextEnergy Group that operates internationally and whose mission is to proactively participate in the global effort to reduce carbon emissions by providing clean energy sources in regions where they are not yet available and thereby contributing to poverty reduction. As the main sponsor of this foundation, the NextEnergy Group donates at least 5% of its consolidated net profits each year. The NextEnergy Foundation has no overhead costs and therefore 100% of the funds raised go to donations for the various projects. Since 2016, in 8 years of operation the foundation has donated more than £1.2 million, supporting over 30 projects in 27 different countries around the world.
Ready to apply?
Apply to NextEnergy Group
ADVISOR
In short
This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team based in our Milan Flagship Store - our very first store in Italy!
On will rely on you to deliver exceptional customer service to each and every customer while embodying On’s core values and passion for movement. Our Store will be the hallmark of the On brand and we are always finding unique ways to deliver a premium product and innovative customer experience.
Your mission
- Continuously embody and communicate On's values and brand philosophy
- Provide exceptional customer service including greeting customers as they walk in, responding to customer inquiries and creating solutions and improving customer engagement with our product
- Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)
- Provide input and ideas on merchandising and engaging events / community initiatives for the store
- Contribute feedback to store leadership to continuously improve store processes and customer service level
- Help maintain the visual standards in the store to deliver a premium experience
- Assist with inventory management, Back of House functionality and store inventory counts
- Other duties as needed
Your story
- Experience within a retail work environment
- Strong communication and interpersonal skills
- Ability to take initiative, learn quickly, and work both independently and as part of a team
- Excellent customer service and relationship building skills
- Eye for maintaining outstanding store condition and visual merchandising standards
- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
- Fluent Italian written and spoken, English is a plus
Other information:
The following information is representative of the essential functions performed in this specific position.
As you will be working in a retail store environment the position involves constant spoken communication but also reaching, carrying, climbing stairs, and standing for consecutive hours. It will occasionally involve stooping, kneeling, and crouching. You may also occasionally lift material up to 25 pounds (11.3 kg).
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Meet the team As you might expect from a young consumer brand, the DTC (Direct-to-Consumer) team at On is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.
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What we offer: On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. |
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Apply to OnAccount Executive
Milan - Italy
Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.
Company Overview
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
Learn more at www.ivalua.com. Follow us on LinkedIn
The Opportunity
CONTEXT:
As an Ivalua Account Executive you will be focused on new customer acquisition within Ivalua’s various verticals. Our Account Executives are motivated, tenacious, self-starters who are experienced in selling Enterprise SaaS/Cloud Enterprise Software into Senior Level Executives and owning the sales process from beginning to end.
ROLE:
Here at Ivalua, we are currently looking for an Account Executive who specializes in selling into all verticals. Reporting to the Sales Director, Italy & Middle East , you will be involved in prospecting, building pipeline, and selling Ivalua Solutions to net new enterprise accounts .
What you will do with us
- Exceed annual sales targets.
- Develop an Enterprise Account Plan for each account, then drive the execution of that plan to success.
- Prospecting, building pipeline, and selling Ivalua Solutions to net new Enterprise accounts.
- Engage with C-level executives to position strategic value proposition and quarterback the deal to closure.
- Provide pro-active, trusted thought leadership to target accounts.
- Orchestrate prospect and internal teams to collaboratively build Customer Strategy Plans.
- Develop and deliver world-class Executive Sales proposals to C-level prospects.
- Accurate forecasting (benchmark +/- 10%).
- Maintain the system of record within our internal system.
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
- At least 7-10+ years of direct enterprise software sales experience.
- Master's degree (business school) or comparable professional experience
- Procurement or Supply Chain domain knowledge.
- Expert selling value to the enterprise.
- Consistent and proven track record of achieving / exceeding sales quota.
- Strong executive presence – very comfortable with C-level executives.
- Expertise in managing multi-stakeholder sales cycles and closing large deals.
- Ability to prospect within greenfield accounts.
- Organized and specific experience with enterprise account planning.
- Ability to identify strategic client pains and develop unique and compelling value propositions that focus on delivering business value to the client.
- Successful at engaging with all levels in an organization, great at building relationships and working within a team-selling environment.
- Strong Financial Acumen
Soft Skills
- Strong Communication skills in Italian and English
- Excellent interpersonal skills
- Strong executive presence
What Happens Next
If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
LIFE AT IVALUA
- Hybrid working model (3 days in the office per week)
- We're a team dedicated to pushing the boundaries of product innovation and technology
- Sustainable Growth, Privately Held
- A stable and cash-flow positive Company since 10 years
- Snacks and weekly lunches in the office
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
- Unlock and unleash your full professional potential with our exceptional training and career development program
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work.
- Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
- Regular social events, competitive outings, team running events, and musical activities,
- Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :
Powered by People - Powered by You!
United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/
Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.
#LI-AY1
#LI-HYBRID
Ready to apply?
Apply to Ivalua
Technical Customer Support Representative (Italian speaker)
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Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners utilize Geotab products by diagnosing and resolving complex hardware and software-related issues. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Technical Support Specialist your key area of responsibility will be providing technical expertise on database setup, device troubleshooting, and portal configuration while delivering product training to resellers. You will be responsible for the implementation of technical solutions via phone, chat, and email, as well as managing the return/exchange process and escalating severe concerns to management. You will also need to provide regular support for global strategic initiatives to ensure the security and confidentiality of customer data. You will need to work closely with Geotab’s internal departments, partners, and sales representatives, as well as communicate with external customers to resolve complaints.
To be successful in this role you will be a strong team player with excellent interpersonal skills and the ability to clearly communicate technical concepts in both Italian and English. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.
How you'll make an impact:
- Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).
- Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.
- Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.
- Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.
- Manage, develop and deliver product service training directly to resellers and customers.
- Provide successful resolution to all customer complaints.
- Report escalating and severe concerns/issues to management.
- Preserve the confidentiality and security of customer data and information.
- Support Geotab global strategic initiatives.
What you'll bring to the role:
- 1-3 years of experience in customer service/support capacity troubleshooting technical issues.
- Excellent verbal and written communication skills in Italian and English.
- Expert level Excel skills, including creation of pivot tables and reports.
- Experience working within a technical or engineering organization/knowledge of the high-technology industry is an asset.
- Highly organized and able to manage multiple tasks and projects simultaneously.
- Comfort speaking with customers by telephone, email and chat.
- Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands.
- Strong analytical skills with the ability to problem solve well-judged decisions.
- A strong team-player with the ability to engage with all levels of the organization.
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
How we work:
Ready to apply?
Apply to Geotab
Technical Customer Support Representative (Italian speaker)
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Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners utilize Geotab products by diagnosing and resolving complex hardware and software-related issues. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Technical Support Specialist your key area of responsibility will be providing technical expertise on database setup, device troubleshooting, and portal configuration while delivering product training to resellers. You will be responsible for the implementation of technical solutions via phone, chat, and email, as well as managing the return/exchange process and escalating severe concerns to management. You will also need to provide regular support for global strategic initiatives to ensure the security and confidentiality of customer data. You will need to work closely with Geotab’s internal departments, partners, and sales representatives, as well as communicate with external customers to resolve complaints.
To be successful in this role you will be a strong team player with excellent interpersonal skills and the ability to clearly communicate technical concepts in both Italian and English. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.
How you'll make an impact:
- Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).
- Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.
- Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.
- Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.
- Manage, develop and deliver product service training directly to resellers and customers.
- Provide successful resolution to all customer complaints.
- Report escalating and severe concerns/issues to management.
- Preserve the confidentiality and security of customer data and information.
- Support Geotab global strategic initiatives.
What you'll bring to the role:
- 1-3 years of experience in customer service/support capacity troubleshooting technical issues.
- Excellent verbal and written communication skills in Italian and English.
- Expert level Excel skills, including creation of pivot tables and reports.
- Experience working within a technical or engineering organization/knowledge of the high-technology industry is an asset.
- Highly organized and able to manage multiple tasks and projects simultaneously.
- Comfort speaking with customers by telephone, email and chat.
- Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands.
- Strong analytical skills with the ability to problem solve well-judged decisions.
- A strong team-player with the ability to engage with all levels of the organization.
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
How we work:
Ready to apply?
Apply to Geotab
Technical Support Specialist – DACH and Benelux Markets
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Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab.
If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands.
How you'll make an impact:
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Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).
-
Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.
-
Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.
-
Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.
-
Manage, develop and deliver product service training directly to resellers and customers.
-
Provide successful resolution to all customer complaints.
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Report escalating and severe concerns/issues to management.
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Preserve the confidentiality and security of customer data and information.
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Support Geotab global strategic initiatives.
What you'll bring to this role:
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1 - 3 years of experience in a customer service/support capacity and troubleshooting technical issues.
- Professional-level proficiency in conducting technical troubleshooting and business communication for the Dutch and German markets
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Post-Secondary Diploma/Degree in Engineering, Computer Science, or a related field.
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Working knowledge of various programming languages such as SQL, Python, C#, or JavaScript, and data warehouses like Google Big Query.
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Expert level Excel skills (pivot tables and reports) and technical competence in Google Suite for business.
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Excellent verbal and written communication skills with comfort speaking with customers via telephone, email, and chat.
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Ability to work a flexible schedule in a 24/7/365 operation, including days, evenings, nights, weekends, and holidays.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Fantastic state of the art office
Public transportation reimbursement
Employer pension contributions
Generous medical & dental benefits offered to you and family members
Electric vehicle purchase incentive program
Subsidized fitness membership
Co-pay tuition reimbursement
*The above are offered to full-time permanent employees only
How we work:
Ready to apply?
Apply to Geotab
Field Services Coordinator (12 Month Contract)
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Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Field Services Coordinator who will support operations across multiple European markets. If you love technology and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Field Services Coordinator, your key area of responsibility will be managing complex service operations across borders and cultures. You will need to work closely with field technicians, customers, and internal teams like Logistics, Sales, and Customer Success, as well as communicate with third-party service partners.
To be successful in this role, you will be a highly organized professional with strong technical knowledge and the ability to manage multiple timelines to ensure timely results. In addition, the successful candidate will have strong analytical skills with an ability to identify process improvements, increase efficiency, and ensure compliance with local regulations and safety standards.
How you'll make an impact:
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Coordinate and schedule field service activities (installations, maintenance, rip and replace) across assigned market(s).
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Act as the primary point of contact between field technicians, customers, and internal teams.
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Manage service requests, work orders, and ensure timely completion of field operations.
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Track and report on service KPIs, SLAs, and field performance metrics.
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Maintain accurate records in internal systems.
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Collaborate with other teams (logistics, sales, training, customer success) to ensure a smooth and successful customer experience.
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Support coordination of third-party service partners and subcontractors.
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Identify process improvements to increase field service efficiency and customer satisfaction.
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Escalate technical issues to engineering or product teams as needed.
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Ensure compliance with local regulations, health & safety standards, and company policies.
What you'll bring to this role:
- Exceptional verbal and written fluency in English and Italian is required, with professional level proficiency in French preferred.
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2+ years of experience in field service coordination, logistics, operations, or a related technical coordination role.
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Experience in telematics, fleet management, automotive, IoT, or a related technology sector is a strong asset.
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Post-secondary education in a technical, logistics, or business-related field (or equivalent experience)
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Familiarity with vehicle electrical systems and hardware installation processes.
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Ability to read and interpret technical documentation and installation guides.
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Proficiency with service management platforms.
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Comfortable using data and reporting tools to track service performance.
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Comfortable integrating AI usage in the daily duties.
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Exceptional organizational and time management skills — ability to manage multiple priorities across different markets and time zones.
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Strong communication skills — able to coordinate effectively with diverse, cross-functional, and multicultural teams.
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Detail-oriented with a proactive, solution-driven mindset.
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Ability to work autonomously in a fast-paced, remote environment.
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Customer-centric approach with a strong sense of accountability.
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This position is location-flexible within Europe. Candidates will not necessarily be based in the country they support.
How we work:
Ready to apply?
Apply to Geotab
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners utilize Geotab products by diagnosing and resolving complex hardware and software-related issues. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Technical Support Specialist your key area of responsibility will be providing technical expertise on database setup, device troubleshooting, and portal configuration while delivering product training to resellers. You will be responsible for the implementation of technical solutions via phone, chat, and email, as well as managing the return/exchange process and escalating severe concerns to management. You will also need to provide regular support for global strategic initiatives to ensure the security and confidentiality of customer data. You will need to work closely with Geotab’s internal departments, partners, and sales representatives, as well as communicate with external customers to resolve complaints.
To be successful in this role you will be a strong team player with excellent interpersonal skills and the ability to clearly communicate technical concepts in both Italian and English. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.
How you'll make an impact:
- Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).
- Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.
- Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.
- Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.
- Manage, develop and deliver product service training directly to resellers and customers.
- Provide successful resolution to all customer complaints.
- Report escalating and severe concerns/issues to management.
- Preserve the confidentiality and security of customer data and information.
- Support Geotab global strategic initiatives.
What you'll bring to the role:
- 1-3 years of experience in customer service/support capacity troubleshooting technical issues.
- Excellent verbal and written communication skills in Italian and English.
- Expert level Excel skills, including creation of pivot tables and reports.
- Experience working within a technical or engineering organization/knowledge of the high-technology industry is an asset.
- Highly organized and able to manage multiple tasks and projects simultaneously.
- Comfort speaking with customers by telephone, email and chat.
- Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands.
- Strong analytical skills with the ability to problem solve well-judged decisions.
- A strong team-player with the ability to engage with all levels of the organization.
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
How we work:
Ready to apply?
Apply to Geotab
Applied Engineer (Solution Consultant) - Supply Chain
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Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
You’ll join the Value Engineering team, a highly technical, strategic, customer-facing group that sits at the intersection of pre-sales, analytics, and transformation consulting. Value Engineers at Celonis are hands-on practitioners. They combine strong technical capability with consulting and stakeholder skills to guide customers through the full value journey — from first demo to long-term adoption and expansion.
The Role:
As an Applied AI Engineer (Pre-Sales) you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.
The work you’ll do:
- AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
- Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
- Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
- Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
- Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
- Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries
The qualifications you need:
- 3+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
- Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
- Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
- Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
- Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
- Bachelor’s Degree required, Masters Degree in computer science, physics, engineering, mathematics or related fields, or equivalent work experience preferred.
- Hybrid working environment - 3 days per week at our central Milan offices.
Nice to have (big plus):
- Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
- Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
- Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Role
To push further our vision of Enterprise AI, we are looking for a senior leader to grow and lead our team of Enterprise Architects.
This high-impact leadership role demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans.
Your primary goal is to lead and empower a team that supports our growing sales organization in achieving revenue goals. You will ensure your team successfully unlocks technical blockers by fostering close partnerships with leadership across Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.
Measures of Success
Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success.
The work you’ll do:
- Team Leadership: Hire, mentor, and manage a team of Enterprise Architects who define the overall architecture, data, and cloud strategy for our largest client accounts.
- Executive Engagement: Act as an executive sponsor in pre-Sales and post-Sales phases, presenting strategic visions to C-level executives and engaging with customer Architecture and security teams.
- Drive Strategic Innovation: Guide your team to design architectures that drive enterprise modernization, leverage capability mapping, and explore innovative solutions using emergent technologies like Agentic AI.
- Cross-Functional Alignment: Serve as the leadership bridge between our product & engineering teams within Celonis and client teams to ensure the delivery of premier technical services.
- Ecosystem & Readiness: Oversee the assessment of the IT landscape maturity of our customer installed base and ensure your team effectively coaches Celonis account teams and ecosystem partners on architecture, integration, performance, and scalability.
- Thought Leadership: Direct the development of re-usable assets for projects, as well as customer-facing position papers and thought leadership presentations on architecture and innovation with Celonis.
The qualifications you need:
- Experience: 20+ years of relevant experience, including a proven track record of managing Enterprise Architects or technical teams at a top consulting firm or software vendor.
- Strategic Vision: Proven ability to think strategically, guiding your team to connect technical solutions to business value and customer objectives.
- Communication: Excellent written and verbal communication skills, with a proven track record of navigating complex negotiations and presenting to C-level executives.
- Enterprise Architecture Expertise: Demonstrated experience and deep understanding of Capability Mapping, Enterprise Modernization, and Agentic AI.
- Technical Foundation: Strong background in Data Architecture, system integrations, data operations, automation capabilities, and data-related languages (SQL, Python, etc.). You must be able to comfortably switch from discussing high-level architecture strategy to understanding hands-on demo environments.
- Ecosystem Knowledge: Strong understanding of cloud-native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM, ServiceNow), cybersecurity posture fundamentals, API ecosystems, and legacy on-premise enterprise architectures.
- Education: MSc degree in Computer Science or an equivalent in an Information Technology-related field.
- Languages: Fluency in English is required; an additional language such as Spanish, French, German, or Italian is a strong advantage.
Preferred:
- Celonis Certifications and extensive leadership experience managing projects with OCPM and Case Centric Data Pipelines.
- Industry standard certifications such as AWS/Azure/GCP, ESB / ETL (Mulesoft, Oracle, SAP, Talend, Informatica), or TOGAF/Zachmann.
- Experience spanning at least two domains (e.g., Finance, Manufacturing, Supply Chain, HR) and at least two industries (e.g., Consumer Goods, Banking, Pharma, Aerospace).
What Celonis can offer you:
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
Please be aware of common job offer scams, impersonators and frauds. Learn more here.
Ready to apply?
Apply to Celonis
ABOUT QUINCE
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.
Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:
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Customer First: We prioritize customer satisfaction in every decision.
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High Quality: True quality means premium materials and rigorous production standards you can feel good about.
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Essential Design: We focus on timeless, functional essentials instead of chasing trends.
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Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
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Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.
Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.
OUR TEAM AND SUCCESS
At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.
If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.
THE ROLE
We are seeking a highly skilled Senior Sourcing Manager, Soft Home (Europe) to build and manage our vendor base across Europe for home textiles. This individual will focus primarily on bedding and secondarily on window treatments, table linens, and other soft home textiles. This is a pivotal role as we expand sourcing outside of Asia and diversify our supply chain. The ideal candidate will bring deep product knowledge, a robust vendor network, and the ability to navigate the complexities of sourcing in Europe. This is an individual contributor role reporting to Tugba Geyisi.
This person will serve as the linchpin in launching Quince’s Home Textiles business in Europe, owning both vendor management and upstream sourcing strategy across nominated mills and finished goods suppliers.
RESPONSIBILITIES
Vendor Development & Management
- Identify, evaluate, and onboard high-quality, high-compliance vendor partners across Europe for HOME TEXTILES with fast production lead times.
- Drive excellence in partner operations for existing supplier relationships within current and new Quince categories, while expanding the supply base and improving Quince’s product costs, quality, and commercial terms.
- Act as an ambassador to our partners in all interactions, building and deepening our relationships.
- Pitch and onboard vendor partners quickly, with clear onboarding criteria and scalability targets.
- Drive continuous improvement by increasing hit-rate launches (reviews, returns, sales) through product excellence and faster development times.
- Negotiate commercial terms including MOQs, pricing, capacity planning, and compliance.
Upstream Material Sourcing
- Evaluate mill capabilities and work closely with internal product and quality teams to nominate optimal partners.
- Manage mill relationships and ensure smooth handoff of greige fabric to finished goods partners.
Category Ownership
- Serve as the sourcing lead for all home textiles from Europe, ensuring quality, margin, and lead time KPIs are met.
- Build scalable and diversified supply chains for each relevant product category (bedding, window, table linens).
Product Development & Speed-to-Market
- Partner with factories to drive product innovation and reduce development lead times.
- Optimize raw material and finished goods development calendars to enable rapid testing and scaling.
Cross-Functional Collaboration
- Collaborate with merchandising, planning, and tech design teams to ensure aligned goals and seamless execution.
- Drive continuous improvement in supplier performance and cost efficiency.
REQUIREMENTS
- 8+ years of experience in sourcing, production, or supply chain roles, ideally within bedding, linens, or similar home categories.
- Deep understanding of fabric development, materials (e.g., cotton, linen, bamboo), filling materials, and workmanship.
- Strong network of European textile manufacturers and nominated mills preferred.
- Demonstrated success in identifying and managing both mill and factory partners.
- Ability to set and execute a strategy for scaling a high-volume product line.
- Fluent in English; additional European languages a plus.
- Strong analytical skills, including comfort with margin modeling, lead time analysis, and vendor scorecards.
- Excellent cross-functional communication and collaboration skills.
- Bachelor’s degree in Supply Chain, Business, Textiles, or related field.
- Ability to travel around Europe and Middle East, especially to vendors/factories in Turkey and Portugal
WHY QUINCE?
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
EQUAL OPPORTUNITY & HIRING INTEGRITY
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Ready to apply?
Apply to Quince