Your responsibilities as a Senior Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately. In addition, supporting your team in mid to high escalations, high complexity movements, delicate communication, and other tactical touch points.
• You will also support the manager in guiding the team to improve and deliver great performance, including data quality and shipment milestone timeliness; at the same time ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• You will follow standard operating procedures (SOP) and support in building scalable operational infrastructure and procedures to ensure the delivery of the highest levels of efficiency and productivity for your customers. You will continuously look for opportunities to improve them and take action on the improvements.
• You will personally represent Flexport’s value proposition by leading business implementation and shipment execution for new clients and opportunities.
• You will act as the primary point of contact for internal and external escalations, making sure to solve client issues quickly and ensure smooth operations at origin/destination and escalate issues as needed. You will always be acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior.

Overall, your team will:

• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as Airlines, cartage, customs, trade lane management, and warehousing.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including trucking movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).

Pre-requisites:

• A successfully completed apprenticeship or a BA/BS degree in Logistics, Supply Chain, or Business
• 3+ years of experience in freight forwarding, logistics / supply chain, or Air carrier operations (Air freight knowledge is a strongly preferred)
• Fluent in English and Italian (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management. Be able to properly prioritize and manage a large volume of tasks and commitments 
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Excellent communication, interpersonal and organizational skills
• Ability to effectively build feedback loops within the team, for a product, or service
• Teamwork and relationship building
• A client service mindset; you are obsessed with client satisfaction, and strive to investigate and troubleshoot the client’s problem
• Designing and optimizing processes
• Problem-solving capabilities: Building consensus among people with differing opinions
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

If you are interested, please submit your resume in English. Thank you!

#LI-onsite

The opportunity: 

 The Senior Account Manager will help their clients grow and realize the Flexport value proposition by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with a high degree of professionalism and attention to detail.

You will: 

Your responsibilities as a Senior Account Manager include, but are not limited to the following:

• Navigate complex organizational hierarchies with key client executives and stakeholders that empower the client and deepen the relationship with Flexport.
• Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
• Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities.
• Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules.
• Lead and actively participate in client onboarding and creating standard operating procedures.
• Scope and guide the implementation stages and timelines for new opportunities and clients.
• Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience.
• Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently.
• Lead and prepare content for regular client touch points to help clients understand the value they are realizing and new opportunities to improve performance.
• Use your intensive knowledge of the client’s business to architect 3-year supply chain roadmaps that align with the client's global business goals.
• Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport.
• Regularly review and document the client’s success criteria. As the client’s needs evolve, you will refine the client’s success criteria.
• Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor.
• You will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client’s Flexport experience
• Mentor and help coach fellow Account Managers on how best to support client needs and build long term partnerships

We are kindly asking candidates to apply with a CV in English

You should have:

• 5+ years of experience in supply chain operations, sales/account management or a client facing role.
• 2+ years experience in logistics, freight forwarding, or supply chain.
• Client-centric:obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning.
• Hands-on, process-oriented, structured thinking with strong problem-solving skills.
• Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them.
• Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship.
• Strong business acumen.
• Proven track record of (cross) selling a product.
• Strong focus on growing your customers through a consultative approach.

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunches compensation up to 12 euros / days
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee assistance program via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members
• Equity program: all employees at Flexport become company shareholders because we believe everyone is contributing into company’s success 
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. 

#LI-onsite

We are looking for a Technical Success Manager to join our Customer Success Organization. This is role based in Italy, reporting to the Sr Director of Technical Success Management.

You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption.

What you’ll do (Role Expectations)

• Understand customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction

• Build relationships with stakeholders, conduct reviews, and identify growth opportunities

• Anticipate challenges, provide proactive recommendations, and mitigate risks

• Maintain deep understanding of Zscaler products and contribute to internal and customer-facing Knowledge Base best practices

• Collaborate with Sales, Support, and Product teams to deliver a seamless customer experience

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in customer-facing roles with a blend of technical expertise and account management

• Demonstrated experience with product feature implementations and best-practice adoption

• Experience with operating systems such as Linux, Unix, and Free BSD

• Experience troubleshooting network issues and familiarity with tools such as Ping, Traceroute, and MTR

• Knowledge of protocols including HTTP, SMTP, FTP, and DNS

What Will Make You Stand Out (Preferred Qualifications)

• Experience running discovery discussions, building High/Low level design, and managing large-scale deployments or migrations
• In-depth understanding of enterprise networks and hands-on experience with cloud security technologies like SASE, SSE, and ZTNA
• Experience with open-source system administration and authentication protocols such as SAML, LDAP, and OAuth

#LI-Hybrid

#LI-MP1

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

Job Purpose

As a Bartender with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact

Your main responsibilities are serving alcoholic and non-alcoholic beverages, food (when needed) and providing excellent service to members, creating memorable experiences. Other duties include mixing cocktails, preparing the bar for service and ensuring it is in pristine condition.   

Key Accountabilities

• To create a welcoming environment for members when they approach the bar.
• To fulfil members’ drinks orders accurately and promptly in line with speed of service standards.
• To enquire about any allergy or dietary requirements. 
• To verify the age of guests checking identification if necessary.   
• To possess a strong understanding of the drinks menu in order to make recommendations on pairings and any other specific member requests.
• To enquiring if the members are satisfied with food or drink and following up to see if they need anything else. 
• To accommodate special requests where possible to creative a positive outcome which will result in a memorable member experience.
• To perform opening and closing procedures including but not limited to the set up and break down of stations.
• To work alongside the barbacks to ensure the bar is stocked up.
• To maintain a spotless and pristine working environment. 
• To provide members with the bill and processing payment.
• To attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.   
• To run drinks for the bar to the tables when needed. 
• To resolve member complaints where possible, handling all member interactions with the highest level of hospitality and professionalism. If this is not achievable to escalate to line manager or membership team.
• To act in all matters related to safety, security, satisfaction and wellbeing of employees and members. 
• To assure the proper handling of VIPs and PWKs, protecting their privacy and confidentiality.
• To support the team with any of their needs on an ad-hoc basis 

Experience required

A successful Bartender for Soho House will ideally have previous experience in a busy high-profile venue and a natural flair for first class service. You will have strong knowledge of classic cocktails and have experience preparing cocktails and serving in a fast-paced environment. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Passion for Food, drink and hospitality
• Strong attention to details
• Excellent customer service
• Fluent in English
• Organised and reliable
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions 

Physical Requirements: 

• Must be over the age of 18
• Must be able to seize, grasp, turn and hold objects by hand
• Able to work on your feet for at least 8 hours
• Occasionally kneel, bend, crouch and climb as required

Benefits

• Soho Friends Membership
• Staff Canteen
• Monthly Staff Screenings & Staff Gym Classes
• 50% Discount on Cowshed Spa
• 50% F&B Discount
• Global Benefits: Any Bedroom, Any House, $100 per night
• 50% Discount Public Restaurants
• Birthday Gift: 1 day OFF+Voucher
• House Hero and Introduce a Star Program
• Corporate Benefits (access discounts platform)

What we do

Join a team of passionate and hard working entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

What you'll do

We are looking for a Senior Software Engineer to join the team in our Milan's tech hub: your mission will be working on the Continuity of Care technology.

You will work with the team to extract the Patient Base Capability from the monolith to an isolated service and to add new functionalities to the doctor-to-patients communication engine.

We're looking for an all round role: you will help build the product with our Product Manager, coding, deploying and working with feedback from users. Here's an idea of your daily schedule:

• 60% on designing and implementing new features, according to the roadmap;
• 20% on tech tasks (stability, security, technical debt, you name it!);
• 20% on bug fixes in order to have a healthy platform.

Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

• You are comfortable with English, as our team is international;
• You have a solid software development experience, with technologies such as Java, Kotlin, Spring Boot, Ruby on Rails. Your main expertise is on the backend - this will be required for the role;
• You are familiar and have experience working with large distributed systems.

What we offer

• Supplementary health insurance, with the option to include family members in your household
• Partnership for retirement funds with Ciao Elsa
• A flexible workplace policy offering both hybrid and office-based mode
• Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Reimbursement of public transportation
• Relocation support in case of international mobility

The interview process

• Recruiter Interview
• Technical Interviews
• Behavioral Interview
• Reference Check and Offer!

Job details

• Permanent position
• Full-time
• Milan, Italy
• Start date: As soon as possible

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights (but not for applications).

CSQ227R26

Remote, Italy 

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems with the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you are a trusted technical advisor to key customers, providing expert guidance that translates data, analytics and AI challenges into high-impact business value. You help design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and customer enablement. Internally, you will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers.

Delivery Solutions Architects (DSAs) are trusted technical advisors embedded within the customer organization, providing expert guidance that translates data and AI challenges into high-impact business value. They help you design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and team enablement. DSAs focus on:

• Designing secure, scalable architecture 
• Aligning people, processes, and technology 
• Establishing trusted advisor relationships
• Leveraging the broader ecosystem of Databricks experts 

This is a hybrid technical and commercial role. Technically, the expectations are that you become the post-sales technical lead and trusted advisor across all Databricks products for the customer’s top priority use cases. This requires you to use your technical skills and credibility to engage and communicate with technical/technical leadership stakeholders in our customer organizations, do architecture reviews, help with performance and cost optimizations, demonstrate new capabilities, remove blockers, etc. In parallel, it is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving onboarding plans. 

While not a hands-on-keyboard role, this is a highly technical position where architectural skills in fields such as Data Architecture, Data Engineering, Data Warehousing or Data Science are essential.

You will report directly to a DSA Manager within the Field Engineering organization.

The impact you will have:

• Be the Databricks Architect working with customer technical teams working on use cases/data products, from development to go-live, addressing any technical challenges and blockers and providing guidance, best practices and enablement
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the internal point of contact for any questions related to production/go live status of agreed upon use cases within an account, often for multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical teams to address the tasks that are beyond your scope of activities or expertise
• Create  and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
• Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs, presenting them to the customers when applicable for their ongoing developments
• internal and external updates - KPI reporting on the status of usage and customer health, risks and blockers, product adoption and use case progression - to your Field Engineering leadership

What we look for:

• 6-10 years of experience where you have been accountable for delivery of projects in  Data, Analytics or AI and where you can contribute to technical debate and design choices with customers
• Programming experience in PySpark, SQL or Scala 
• Understanding and hands-on experience of solution architecture-related distributed data and analytics systems
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting roles
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program coordination including account and stakeholder management
• Experience resolving complex and important escalation with senior customer technical stakeholders
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30%

An overview of this role

As the Director of Regional Sales for Italy, you'll take ownership of building and leading our Italian sales presence. You'll drive revenue growth, implement disciplined sales processes and technology, and partner across account management, customer success, marketing, product, engineering, and operations to deliver exceptional customer experiences. You'll report to the VP of Sales and balance hands-on field leadership with strategic vision. You'll stay close to key accounts, develop your sales team, and expand our client base. In this role, you'll be passionate about open source software, drive repeatable sales processes, and influence GitLab's growth by establishing disciplined go-to-market strategies, developing sales talent, and executing against ambitious bookings targets in Italy.

What you’ll do

• Lead the growth of GitLab's business in Italy, taking ownership for building the country plan, pipeline discipline, and day-to-day execution to achieve or exceed quarterly bookings and ARR growth targets.
• Manage, coach, and develop a small team of Account Executives, staying close to the field, joining customer meetings, and modeling hands-on, high-activity sales behavior.
• Drive new logo acquisition across a broad base of medium-sized Italian businesses while shaping a long-term strategy to engage larger accounts.
• Build GitLab’s reputation in the Italian market by partnering with marketing, business development, and local networks to generate pipeline and increase market awareness.
• Establish clear operating rhythms, sales processes, and methodologies that bring structure, organization, and accountability to the team without losing agility.
• Collaborate with regional sales leaders and cross-functional partners across account management, customer success, marketing, product, engineering, and operations to align territory coverage, share best practices, and ensure consistent execution across the region.
• Develop and maintain strong relationships with key accounts at the executive level (CXO and program level), positioning GitLab as a strategic partner and identifying expansion opportunities.
• Analyze pipeline, forecast, and performance data to identify gaps and opportunities, adjust plans so the team focuses on the highest-impact activities, and represent the Italian business internally by sharing insights on market trends, customer needs, and resource requirements to inform regional strategy.

What you’ll bring

• Experience building and leading high-performing sales teams, ideally within Italy, with a focus on coaching and developing talent.
• Ability to design and execute a country go-to-market plan, including pipeline generation discipline, territory coverage, and disciplined deal execution.
• Strength in balancing hands-on field work with strategic leadership, staying close to customers while managing day-to-day operations.
• Familiarity with B2B software or technology sales and open source/DevSecOps concepts, with enthusiasm for learning GitLab’s platform and building long-term market presence.
• Skills in creating structure, setting clear expectations, and driving organized, data-informed sales processes, including use of MEDDPICC or similar methodologies.
• Strong relationship-building skills, with the ability to create trust and empathy with both customers and GitLab team members at all levels.
• Comfort operating in a dynamic, growth-focused, all-remote environment, acting as a self-directed “manager of one” and using Salesforce.com or similar CRM and marketing automation systems to build trackable, repeatable sales processes.

About the team

You’ll join a regional sales organization focused on growing GitLab’s presence across Italy, working closely with Account Executives and cross-functional partners in account management, customer success, marketing, product, engineering, and operations. The team is all-remote and collaborates asynchronously across time zones to build pipeline, manage complex sales cycles, and deliver consistent customer experiences. You’ll help shape how we organize coverage, implement disciplined sales processes, and bring structure to a high-growth region while staying aligned with global sales strategy and GitLab’s values of transparency, collaboration, and results.

#LI-BC2

Location: Italy

We Are: 

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel. 

Our team in Italy consists of  27 people & growing and is an integral part of our company’s global presence. We combine local expertise with our broader company vision in order to deliver outstanding client results.

Role Overview:

We’re looking for a driven and motivated full-cycle sales professional who’s eager to own the entire sales process — from prospecting to closing. You’ll be responsible for generating new business through strategic outreach, managing pipeline opportunities, and closing deals. This is a high-impact role that goes beyond booking meetings; we're seeking someone who can build strong relationships, deeply understand client needs, and drive revenue growth.

The ideal candidate is action-oriented, resourceful, and excited by the challenge of building and converting a sales pipeline in a fast-paced, high-growth environment. You should be confident in leading sales conversations with key decision-makers, skilled in using modern sales tools, and ready to grow with a company like RTB House.

Why RTB House? 

If you are looking for a place where you can grow and explore the latest technology updates in Digital and Programmatic advertising then RTB House might be the right fit for you.

You Will:

• Own the full sales cycle — from outbound lead generation to closing new business.
• Execute high-volume outreach (cold calls, emails, LinkedIn, etc.) to engage decision-makers.
• Book and lead discovery and demo meetings with prospects.
• Identify, map, and navigate target accounts and key stakeholders.
• Conduct thorough research and tailor outreach to each prospect’s structure, goals, and challenges.
• Build and manage a healthy sales pipeline through diligent follow-up and CRM tracking.
  Collaborate with internal teams (e.g., marketing, customer success) to align on client needs and handoff strategies.
• Consistently meet or exceed revenue and activity targets.
• Provide feedback and insights to improve sales messaging, outreach strategies, and conversion rates.

Desired Experience:

• 2+ years of experience in a sales role, ideally full-cycle (SDR/BDR experience plus closing responsibilities).
• Demonstrated success with outbound sales and cold calling.
• Experience speaking with mid- to senior-level decision-makers.
• Strong ability to independently research, map accounts, and build tailored outreach.
• Understanding of a structured sales process — from first touch to signed contract.
• Proficient with outbound sales tools and CRMs (specific platforms discussed during interviews).
• Proactive, self-motivated, coachable, and resilient in a dynamic sales environment.
• Native in Italian, and strong communication and presentation skills in English.

We Offer: 

• An attractive salary and an extraordinarily good incentives scheme if you can achieve your sales goals;
• Work on a great product based on the newest AI Technology (Deep Learning);
• Work for one of the fastest-growing tech companies in Europe;
• A rewarding career in a friendly and inspiring atmosphere with no corporate habits;Ambitious projects in the growing, international organisation;
• We will listen to your ideas that can make an impact;
• Activities oriented at self-development, including a training program to develop your professional skills further, as well as external training;

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

We are looking for a Senior Product Manager to join the Practice Efficiency team in Milan.

As a Senior Product Manager for Doctolib Telehealth, you'll shape how millions of patients and healthcare professionals connect remotely across Europe. With over 10 million patients already using Doctolib Telehealth annually, you'll define both the immediate user experience and the long-term vision for synchronous and asynchronous remote consultations. Working at the intersection of product strategy, clinical expertise, and AI innovation, you'll own the full healthcare professional user experience while collaborating closely with teams across doctor-patient communication, patient data, and the broader patient domain. This is a global role where you'll work across multiple European healthcare markets to ensure Doctolib Telehealth succeeds at scale.

Your responsibilities include but are not limited to:

• Define and execute the product vision, strategy, and roadmap for Doctolib's telehealth capabilities within the Remote Care stream
• Drive both short-term product execution and long-term strategic vision for synchronous and asynchronous remote consultations
• Make high-level architectural choices in close collaboration with your engineering counterpart, bringing a tech-savvy approach to product decisions
• Collaborate with engineers, designers, clinical experts, and go-to-market stakeholders to build solutions serving multiple user personas across all Doctolib markets
• Conduct user research and competitive analysis to identify unmet needs and drive data-grounded prioritization
• Foster a culture of collaboration, innovation, and continuous learning within the broader product management team, with the potential to lead other product managers

Who you are

Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

• Have at least 5 years of experience in Product Management, working with developers, designers, customers, stakeholders, and leadership (Technical Product Management is a plus)
• Base your strategic product decisions on a strong analytical mindset grounded in data and customer needs, solving complex problems
• Have developed and launched products in a large-scale SaaS or B2B environment with demonstrated ability to iterate on live products
• Have the strategic vision to define where a product should go and the operational rigor to make it happen
• Are fluent in English (German or French is a plus)

Now it would be fantastic if you:

• Have experience in the healthcare industry and/or in leveraging advanced technology such as AI
• Have experience with telehealth, remote care, or digital health products
• Are familiar with multi-market, multi-regulatory environments in Europe

What we offer

• Supplementary health insurance, with the option to include family members in your household
• Partnership for retirement funds with Ciao Elsa
• A flexible workplace policy offering both hybrid and office-based mode
• Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Reimbursement of public transportation
• Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth

The interview process

• Recruiter Interview
• Manager Interview
• Case Study
• Final Interview
• At least one reference check

Job details

• Permanent position
• Full-Time
• Milan
• Start date: As soon as possible
• Compensation: fix + 10% bonus on objectives (according to your profile)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

What you will do:

We are on a journey to revolutionize our data capabilities through the modernization of our Data Platform, unlocking insights and innovations that will power the company’s future.

We’re looking for a Senior Data Engineering Manager who can lead and inspire teams to drive the future of data in our company. If you’re passionate about leading from the front and pushing boundaries, join us on this journey.

You will lead 2 teams composed of Data Engineers and Data Ops to implement and maintain best practices in data processing, according to the Data Lakehouse approach.

You will work closely with Data Governance, Product Management and Architects to drive platform improvements and support the ever evolving needs of data and engineering teams.

You will:

• Own the data platform roadmaps
• Enhance and maintain robust batch ingestion and validation pipelines.
• Participate in our data transformation program taking direct ownership of the creation of a self-service data platform and contributing to the implementation of data governance principles.
• Collaborate with engineering teams to implement engineering best practices within the data ecosystem.
• Lead by example, fostering a culture of excellence and continuous improvement within the data engineering team, ensuring collaboration and alignment with broader business and product objectives
• Mentor and upskill team members
• Contribute to system architecture designs with Architects.
• Coordinate and run Proofs of Concept (POCs).

You will directly report to the Head of the tribe.

You Must Meet These Critical Qualifications

• Proven leadership and mentorship experience guiding data engineering teams.
• Extensive experience with Data Lakehouse architectures and implementation.
• Solid understanding of Data Mesh, including domain ownership, federated governance, and data product design.
• Solid understanding of Data Governance and Quality, covering metadata management, data lineage, and data observability in general.
• Proven experience using AWS services and familiar with infrastructure as code (Terraform).
• Proficiency in Python, SQL, Snowflake and Airflow.
• Experience with data modeling and knowledge of medallion architecture.

You Can Impress With These Additions

• Experience with Apache Iceberg and Delta Lake.
• Realtime data processing at scale.

What we offer you:

😄 An awesome team

🏠 A permanent contract (that can be useful in life)

⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary  & bonus

🍕 Lunch vouchers available for each working day 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥  Health insurance

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area

🎤 Team building events

Engineering Manager, Platform

** This role can be based remotely in Finland, Switzerland, Poland, UK, Italy, or Germany **

Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication, or allowing retailers to make store operations more efficient, our technology automates workflows and provides actionable insights to help businesses in a variety of industries. Join us, as we continue to expand, grow and innovate, and help take Scandit to the next level.

About the role 

Our Platform Engineering (DevOps & SRE) team owns the cloud infrastructure and CI/CD pipeline ecosystem that the entire engineering organisation relies on. As engineering practices evolve, the team continuously looks for ways to improve efficiency and delivery speed — including making thoughtful use of modern tools, such as AI‑assisted workflows, to support clearer planning and faster execution within the team.

We’re looking for an Engineering Manager to lead our Platform Engineering team. You’ll bring clarity, structure, and predictable execution, while guiding a talented team of DevOps and SRE professionals. You’ll partner closely with product engineering teams, and you’ll embrace modern AI‑enabled tooling and practices to accelerate development and raise engineering effectiveness.

This role also offers room for expanded scope as Scandit grows, including opportunities to take on additional engineering initiatives or teams over time.

What you will do

• Lead, mentor, and grow your team.
• Bring structure and clarity to planning, execution, and reporting.
• Own the operation and continuous improvement of our cloud infrastructure and CI/CD pipelines.
• Actively drive cross‑team initiatives in areas such as security and compliance (e.g. reducing Snyk vulnerabilities, supporting ISO-related efforts).
• Strengthen security, reliability, and cost efficiency through disciplined processes, clear ownership, and consistent follow‑through.
• Establish roadmaps, milestones, and progress reporting (e.g. OKRs) to ensure stakeholders have visibility into plans, risks, and delivery.
• Proactively collaborate with product and engineering teams to align priorities and successfully deliver shared initiatives.
• Identify bottlenecks and lead improvements that increase engineering velocity.
• Take on additional scope and cross‑team leadership as Scandit continues to grow.

Who you are 

• A structured, pragmatic engineering leader who brings clarity and predictability to complex work.
• Strong in project and program management, stakeholder communication, and cross‑functional alignment.
• Experienced in leading DevOps/SRE or platform teams in a cloud‑native environment (AWS, GCP, GitLab or similar).
• Comfortable driving cross‑team initiatives and seeing them through to completion (e.g. security or compliance efforts).
• Able to engage with engineers at all levels and provide broad technical guidance.
• Experienced in leading distributed teams with strong communication practices.
• At least 3 years of software engineering experience and 5+ years leading teams.
• Committed to high‑quality engineering practices and a people‑first leadership style.

What we offer

Here are just some of the reasons why people choose to build their career at Scandit: 

• A highly skilled team and a fun environment where you can put your enthusiasm for cutting-edge technologies to use
• Hackathons 
• Flexible, office, hybrid or home working
• People-first culture
• Global team outings 
• Festive/end of year all company celebrations 
• Your birthday off 
• An attractive individual equity plan in a growth company 
• We are certified as a “Great Place to Work” in 7 countries!
• Excellent office infrastructure, optimized for hybrid working in Zurich, Warsaw, Tampere, and London
• Excellent support for remote work across Switzerland, Finland, Poland, UK, Italy and Germany

Who we are

Could your code give superpowers? Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication or allowing retailers to make store operations more efficient, our technology automates workflows and provides actionable insights to help businesses in a variety of industries. This means we have no shortage of technical challenges for engineers like you. Join us, as we continue to expand, grow and innovate, and help take Scandit to the next level.

“Everybody is welcome here” - Is a celebrated component of our DNA.

At Scandit we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all.

All qualified applications will receive consideration for employment without regard to race, colour, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed.

#engineering 

Join our mission, join Doctolib!

We are looking for a B2C Marketing Intern to join our B2C Marketing team in Milan. 

Doctolib operates in dynamic and competitive markets. We contribute to the digitalization of healthcare systems, improving accessibility to care and simplifying practitioners' work-life across France, Germany and Italy. 

As part of our Italian B2C Marketing team, you will play a crucial role in designing the strategy and monitoring the execution of scalable, multi-channel marketing solutions that drive growth and engagement in our Patient community.

What you’ll do

Your responsibilities include but are not limited to:

• Support the team in coordinating social media activities with agency partners, including project management tasks such as tracking timelines and deliverables to ensure smooth execution
• Support the creation of paid social media creatives by developing engaging visual and written content for paid social campaigns, ensuring alignment with brand guidelines and campaign objectives
• Handle B2B2C engagement activities, overseeing the ordering, inventory and distribution of marketing materials (posters, flyers, brochures) to doctors and salespeople while ensuring timely delivery and effective utilization
• Manage reputation and review monitoring across various platforms (e.g., Google, Trustpilot, etc.), ensuring timely, professional and empathetic communication to maintain brand reputation and patient satisfaction.

Working with us, you will:

• work with the local B2C Marketing team, having a chance to experience first-hand the impact Doctolib has on the healthcare system
• gain hands-on experience in digital marketing, contributing to the discussion on how to effectively deploy and monitor Doctolib's marketing investment across different marketing channels and medical clusters
• be part of a dynamic, fast-growing and international team, with freedom and ownership of your own work streams and responsibilities.

Who you are 

Before you read on - if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next teammate if you: 

• speak native-level Italian (C2)
• are fluent in English (C1)
• have an AI-first approach
• showcase strong attention to detail and ownership of your own work streams
• have experience with graphic design tools (e.g., Canva, Lovable) and strong creativity to produce impactful media assets.

Now, it would be fantastic if you:

• have previous experience in B2C Marketing or you completed school/work projects around omnichannel digital strategy
• have previous experience working in fast paced environments
• are passionate or have previous experience in the healthcare industry
• fluently speak one or more languages such as French and/or German.

What we offer 

• A detailed, structured and individual onboarding program within our Doctolib Academy
• Reimbursement of public transportation (ATM)
• Electronic meal vouchers (€8.00 per worked day), Foorban fridges and office breakfast
• A flexible workplace policy offering up to 2 days of hybrid work per week 
• A modern, attractive office in Milan, including regular breakfast offers, gym and other benefits
• Regular team building workshops and other company events
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Free mental health and coaching services through our partner Moka.care.

The Interview Process

• Online interview with a team member
• Onsite interview with your future Manager, including a case study 
• Offer!

Job Details

• Contract type: internship (full-time, 40h/week)
• Duration: 6 months
• Workplace: Milan
• Monthly allowance: €1000 gross per month
• Start date: asap.

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
• Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
• Be the primary point of contact and build long-term relationships with customers
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
• Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
• Ensure the support and training to use our tools
• Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants
• Your KPIs will include (but will not be limited to) and are subject to change based on business needs:
  • Promotions available across your portfolio
  • Number of restaurants part of the YUMS/SUPERYUMS program across your portfolio
  • Number and quality of restaurants participating in TheFork Festivals
  • Number of upselling on TheFork Manager
    
    

You Must Meet These Critical Qualifications

• 2+ years of experience in account management or relevant roles
• Language: Native level of Italian and fluent English
• A Fully computer literate - GSuite and Salesforce
• Self-starter, results-oriented person who loves to reach and exceed targets
• Knowledge of the revenue management related issue
• Very comfortable having conversations and negotiations over the phone
• Analytical and creative mind, able to offer the customers the best solutions
• Able to quickly establish a climate of trust which conduces to the development of the business relationship
• Autonomous and familiar to work with KPIs and targets
• Proven ability to manage multiple projects at a time

• Experience in the field of the Internet/Tech
• Experience in pitching and selling promotions/deals/flash sales
• Experience in dealing with a high number (20-50) of outbound and inbound calls and portfolios with numerous accounts (from 300 to 1000)

What we offer you

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
• Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
• Be the primary point of contact and build long-term relationships with customers
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
• Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
• Ensure the support and training to use our tools
• Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants
• Your KPIs will include (but will not be limited to) and are subject to change based on business needs:
  • Promotions available across your portfolio
  • Number of restaurants part of the YUMS/SUPERYUMS program across your portfolio
  • Number and quality of restaurants participating in TheFork Festivals
  • Number of upselling on TheFork Manager
    
    

You Must Meet These Critical Qualifications

• 2+ years of experience in account management or relevant roles
• Language: Native level of Italian and fluent English
• A Fully computer literate - GSuite and Salesforce
• Self-starter, results-oriented person who loves to reach and exceed targets
• Knowledge of the revenue management related issue
• Very comfortable having conversations and negotiations over the phone
• Analytical and creative mind, able to offer the customers the best solutions
• Able to quickly establish a climate of trust which conduces to the development of the business relationship
• Autonomous and familiar to work with KPIs and targets
• Proven ability to manage multiple projects at a time

• Experience in the field of the Internet/Tech
• Experience in pitching and selling promotions/deals/flash sales
• Experience in dealing with a high number (20-50) of outbound and inbound calls and portfolios with numerous accounts (from 300 to 1000)

What we offer you

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

Doctolib’s Engineering environment is rich and we are building innovative products and features aiming each day to ease doctors' and patient life.

We are looking for our next Engineering Manager to join our tech domains in Milan. You will join a team of hard working entrepreneurs, who are passionate about transforming healthcare and play an active role in shaping a fast-growing company from day one!

What you'll do

We are looking for an Engineering Manager to join the team in our Milan's tech hub: your mission will be working on the Continuity of Care technology. 

You will be both a technical leader and a people manager, coaching and training your team members while building an amazing engineering organization at Doctolib. In this role, you will:

• Lead a high performing collaborative team of 5+ members to ensure business objectives are met as a team;
• Partner with talent & people teams to recruit, develop and retain talent;
• Build, lead, and empower a user centric team, that delivers best in class internal and external user satisfaction;
• Be the end-to-end owner of the team’s production, quality, and delivery while having positive team engagement scores;
• Set standards and exceed security, reliability, performance and scalability requirements that are needed to continue to be the most trusted e-health SaaS;
• Mentor and coach your team members to help them get even better every day; 
• Participate in architecture reviews to ensure that the solution delivered by your team meets Doctolib quality standards;
• Lead cross functional initiatives to up-level our engineering team.

Who you are

Our ideal candidate would have the following skills, but if you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply! 

• You have at least 6+ years of software engineering experience and 3+ years of management experience;
• You’re eager to be hands on with our stack: our backend is mostly Ruby now, but evolving to Java and Kotlin;
• You understand the value of testing your code, individually or functionally, for each new feature or bugfix;
• You have the ability to adapt to the most efficient technologies to solve issues;
• You have proven experiences developing efficient, maintainable and secure products;
• You’re fluent in English.

What we offer

• Supplementary Health Insurance
• Partnership for retirement funds with Ciao Elsa
• Parental care program (1 month off in addition to the legal parental leave and 0,5 days off per child when the school starts)
• Wellbeing program (free mental health and coaching offer with our partner moka.care)
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A flexible workplace policy offering both hybrid and office-based mode
• Flexibility days allowing to work from abroad 10 days per year
• Sport Partnership with WellHub
• Reimbursement of public transportation
• Lunch tickets

The interview process

1. Recruiter Interview
2. System Design Interview
3. Behavioral Interview
4. EM Case
5. Offer! 

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! 

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. 

Please contact hr.dataprivacy(AT)doctolib.com to exercise your rights (but not for applications).

About the Role:

The Strategic Partner Manager will own a portfolio of Growth focused agency partners. This includes managing the day-to-day interactions and building relationships with agency partners.  Additionally, enabling Shopify system integrators and digital agencies in Southern Europe who will implement, refer and manage Bloomreach solutions.

This is a quota carrying role for someone who is passionate about creating and building partnerships that are mutually beneficial, driving sourced and influenced revenue.  The role will facilitate collaboration between agency partners and align cross functionally with Sales, Customer Success, Enablement, Delivery, and Marketing, to drive success.  This role reports into the Associate Director, Agency Partnerships. 

What you'll Do:

• Build, own and grow a portfolio of agency partnerships and drive value with those partners 
• Generate partner sourced pipeline and influenced business, achieving quarterly targets  
• Support partner through entire sales cycle- qualifying opportunities, joint co-selling with Bloomreach sales team, and post implementation
• Create strategic business plans with partners, outlining mutual goals related to generating revenue, marketing initiatives, and partner enablement
• Develop strategic enablement and “market to” plans with partners to educate them on Bloomreach’s capabilities, drive awareness, and ensure our solutions are top of mind
• Create scalable and effective partner marketing activities that drive revenue
• Identify the right partners to recruit and develop an outbounding strategy and a clear onboarding plan that activates the partners quickly to drive sourced revenue 
• Build strong relationships with internal team members to meet objectives and targets
• Facilitate collaboration between Bloomreach Sales, Marketing, Account Management, Delivery teams and partners
• Nurture relationships with partners by proactively attending industry conferences, partner events, and hosting “Bloom Enablement Sessions” to equip the partners under your portfolio.
• Evaluate potential partnership opportunities based on market dynamics, customer impact, and strategic unlock partners who would provide with their credibility and clientele they bring with them.

What you'll Need:

• 3+ years of quota-carrying experience in Channel Sales selling software or software-as-a-service (SaaS)
• At least 3-5 years of selling or partnerships in Commerce, Marketing agency or technology companies 
• Travel: Estimated 20-40% (variable)
• Marketing and full cycle sales background is a plus 
• Deep knowledge of online/internet/digital marketing technology  and eco-system
• A proven track record of meeting and exceeding revenue quota
• Well-established presence in the industry with a strong network to leverage
• Be a builder.  Someone with enormous energy who thrives on building trusting partnerships that are mutually beneficial for both Bloomreach and the partners
• Ideally have experience in collaborating with C level executives at top digital marketing and commerce agencies
• Have a desire to learn, coachable and carry a natural curiosity that serves as the driving force in having command in Bloomreach, the ecosystem we are in and how to heavily integrate our partnerships to play a key aspect in this growth trajectory
• Detail oriented, relationship-building skills with a passion for building new relationships and drive towards mutual benefits and goals
• The ability to adapt to new environments and use your own initiative
• Excellent written and verbal communication skills, including high-caliber presentation skills
• Highly organized, strong time management skills, positive attitude
• Native or Fluent Italian & Spanish required

Excited? Join us and transform the future of commerce experiences.

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