About the Role: 

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Turkey and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

About You:

Here’s what you should bring to the table:

• At least 3+ years of top tier consulting or equivalent experience, with additional 5+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Proven track record of sales success in a fast-paced, quota carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal in English and Turkish along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Salesforce is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertaiment industry is a plus but not required

Benefits & Perks: 

• Attractive compensation package consisting of significant stock package, base salary, and performance-based bonus
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-Hybrid 

We are looking for a high-impact Business Manager (President for Türkiye & the Balkans) to work in close partnership with, directly shadowing and supporting the President for Türkiye & the Balkans.

This position combines Executive Assistant responsibilities with hands-on business execution and commercial support.
The Business Manager will closely follow the President’s daily agenda, priorities, and decision flow — acting as an extension of the President in execution, coordination, and follow-through.

Office address: Vişnezade Mah. Süleyman Seba Cad. No: 89, Beşiktaş, Istanbul

Duties and Responsibilities:

President Shadowing & Executive Support

• Work in close alignment with the President, following daily priorities, meetings, and decision-making
• Manage and optimize the President’s calendar, meetings, and travel schedule
• Coordinate meeting preparation, agendas, materials, and follow-ups
• Track action items and ensure execution after executive meetings
• Act as a gatekeeper and organizer for the President’s time and focus

Business Execution & Strategy Support

• Actively support the execution of the Türkiye & Balkans strategy alongside the President
• Track strategic initiatives, execution plans, and regional targets
• Ensure follow-up on Sales, Customer Success, Strategic Partnerships, and GTM priorities
• Support cross-functional coordination to keep execution on track

Commercial & Sales Exposure

• Support sales and pipeline tracking, opportunity follow-ups, and partner coordination
• Assist with the preparation of commercial reviews, dashboards, and reports
• Gain hands-on exposure to regional commercial execution and deal flow

Presentations & Executive Communication

• Prepare executive-level presentations, board-style decks, and briefing documents
• Support the President in presentation preparation and delivery
• Ensure high-quality storytelling, structure, and clarity in all materials

Team & Stakeholder Coordination

• Support leadership and team meeting cadence
• Coordinate internal and external stakeholders across Türkiye and the Balkans
• Act as a communication bridge between the President and the teams

Qualifications and Experience:

• Fluent in English (written and spoken)
• Previous experience in sales, business development, or commercial roles
• Proven experience in executive support, business management, or similar hybrid roles
• Strong presentation preparation and presentation delivery skills
• Experience working closely with senior executives
• Excellent organisational, planning, and prioritisation skills
• Ability to manage complex schedules and multiple stakeholders
• High level of confidentiality, ownership, and accountability

Profile We Are Looking For

• Comfortable operating in a hybrid Executive Assistant and Business Manager role
• Able to think strategically while executing operationally
• Proactive, structured, and detail-oriented
• Strong follow-through and execution discipline
• Interested in long-term growth into senior business leadership roles

Why This Role?

• Direct exposure to regional leadership and strategic decision-making
• Opportunity to work side-by-side with the President
• Hands-on involvement in strategy execution across Türkiye and the Balkans
• Clear development path into broader business or leadership roles

We are seeking an Application Security Engineer with a strong background in web application security design, secure development practices, and vulnerability testing. This role also requires practical experience with Software Bill of Materials (SBOM) management and implementation, contributing to our secure SDLC and software supply chain risk reduction efforts.

Duties and Responsibilities:

• Perform threat modeling, security architecture review, and design analysis for web applications and APIs.
• Conduct manual and automated security testing during development and pre-release stages.
• Design and implement security pipelines (including SAST and DAST) and integrate them into the SDLC process.
• Implement and manage SBOM generation and consumption processes across the SDLC.
• Collaborate with development teams to ensure timely remediation of identified vulnerabilities.
• Maintain security guidance aligned with OWASP best practices and provide trainings for development teams.
• Stay current with evolving application security threats, tools, and industry developments.

Qualifications and Experience:

• 3–5 years of experience in application security, with a focus on web applications and API security.
• Good knowledge of at least one scripting or programming language (e.g., Python, JavaScript, C#, or Go).
• Experience with tools like OWASP ZAP, Burp Suite, Snyk, or similar.
• Familiarity with secure coding, DevSecOps, and container security concepts.
• Strong understanding of CVE, CVSS, and vulnerability disclosure workflows.
• Excellent command of business English.
• Preferred Qualifications:
• Knowledge of SBOM standards (CycloneDX, SPDX) and experience integrating SBOM tooling into CI/CD pipelines.
• Knowledge of software composition analysis (SCA) tools.

Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. 

More than 60% of all U.S. adults—over 150 million people—live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor’s office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact. 

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate Senior Software Engineer to join our team of talented and inspiring developers in a fast-paced environment. 

As a Senior Software Engineer, you'll work on new exciting projects with full autonomy. We're looking for a candidate who is passionate about building new applications from the ground up and who will join a growing team in developing the products that enable providers to provide high quality services to their patients.

As a Senior Software Engineer, you will:

• Implement and document new software apps and components,
• Understand how code fits into broader technical and/or business contexts,
• Actively participate in code review and technical design reviews,
• Work on medium to large projects. Participate in all system/component implementation and design from development to production,
• Research new technologies and prototype new ideas,
• Ensure high testability and quality of delivered software,
• Work with the Operations team to troubleshoot and fix defects in software,
• Participate in building Scrum processes and agile culture within the company.

Please apply if you have:

• 4+ years of Full-stack enterprise Software Engineering experience,
• Having worked in a dynamic, agile environment with minimal supervision,
• Extensive experience with Python/Django,
• A creative and driven mindset with experience navigating through ambiguity and a desire to work in a fast-paced, results-driven environment,
• A desire to learn and try new approaches/ ideas and stretch boundaries,
• Extreme problem solving skills,
• Superb communication skills,
• Bachelor's Degree or higher in Computer Science, or a related field of study,
• Perfect English skills; both written and oral,
• Proximity to central Istanbul is a plus for potential on-site meetings.

For this position, we offer:

• competitive USD salary and stock options,
• Flexible vacation and PTO policies,
• Fully remote work opportunities, 
• Training, mentorship, and coaching from leadership.

Please bear in mind that:

• This is a permanent-term contractor job opportunity with Medsien Inc.
• Due to in-person collaboration requirements, candidates based in Istanbul are preferred.
• All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.

Our Process 

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to. 

Employment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics. 

Thank you for taking the time to apply for a position at Medsien! 

Please visit the below links for GDPR details: 

https://www.medsien.com/legal/employee-candidate-information-notice

https://www.medsien.com/legal/employee-candidate-explicit-consent-statement

Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. 

More than 60% of all U.S. adults—over 150 million people—live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor’s office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact. 

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking organized, motivated, and passionate Full-Stack Engineer to join our team of talented and inspiring developers in a fast-paced environment. 

As a Full-Stack Engineer, you'll work on new exciting projects with full autonomy. We're looking for a candidate who is passionate about building new applications from the ground up and who will join a growing team in developing the products that enable providers to provide high quality services to their patients.

As a Full-Stack Engineer, you will:

• Implement and document new software apps and components,
• Understand how code fits into broader technical and/or business contexts,
• Actively participate in code review and technical design reviews,
• Work on medium to large projects. Participate in all system/component implementation and design from development to production,
• Research new technologies and prototype new ideas,
• Ensure high testability and quality of delivered software,
• Work with the Operations team to troubleshoot and fix defects in software,
• Participate in building Scrum processes and agile culture within the company.

Please apply if you have:

• 4+ years of back-end development experience,
• Having worked in a dynamic, agile environment with minimal supervision,
• Extensive experience with Python/Django,
• A creative and driven mindset with experience navigating through ambiguity and a desire to work in a fast-paced, results-driven environment,
• A desire to learn and try new approaches/ ideas and stretch boundaries,
• Extreme problem solving skills,
• Outstanding communication skills,
• Bachelor's Degree or higher in Computer Science, or a related field of study,
• Perfect English skills; both written and oral,
• Residence in Istanbul city center.

For this position, we offer:

• competitive USD salary and stock options,
• Flexible vacation and PTO policies,
• Fully remote work opportunities, 
• Training, mentorship, and coaching from leadership. 

Please bear in mind that:

• This is a permanent-term contractor job opportunity with Medsien Inc.
• Due to in-person collaboration requirements, candidates based in Istanbul are preferred.
• All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.

Our Process 

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to. 

Employment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics. 

Thank you for taking the time to apply for a position at Medsien! 

Please visit the below links for GDPR details: 

https://www.medsien.com/legal/employee-candidate-information-notice

https://www.medsien.com/legal/employee-candidate-explicit-consent-statement

Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. 

More than 60% of all U.S. adults—over 150 million people—live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor’s office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact. 

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking organized, motivated, and passionate Back-End Developers to join our team of talented and inspiring developers in a fast-paced environment. 

As a Back-End Developer, you'll work on new exciting projects with full autonomy. We're looking for a candidate who is passionate about building new applications from the ground up and who will join a growing team in developing the products that enable providers to provide high quality services to their patients.

As a Back-End Developer, you will:

• Implement and document new software apps and components,
• Understand how code fits into broader technical and/or business contexts,
• Actively participate in code review and technical design reviews,
• Work on medium to large projects. Participate in all system/component implementation and design from development to production,
• Research new technologies and prototype new ideas,
• Ensure high testability and quality of delivered software,
• Work with the Operations team to troubleshoot and fix defects in software,
• Participate in building Scrum processes and agile culture within the company.

Please apply if you have:

• 3+ years of back-end development experience,
• Having worked in a dynamic, agile environment with minimal supervision,
• Extensive experience with Python/Django,
• A creative and driven mindset with experience navigating through ambiguity and a desire to work in a fast-paced, results-driven environment,
• A desire to learn and try new approaches/ ideas and stretch boundaries,
• Extreme problem solving skills,
• Outstanding communication skills,
• Bachelor's Degree or higher in Computer Science, or a related field of study,
• Perfect English skills; both written and oral,
• Residence in Istanbul (proximity to central Istanbul is a plus for potential on-site meetings).

For this position, we offer:

• competitive USD salary and stock options,
• Flexible vacation and PTO policies,
• Fully remote work opportunities, 
• Training, mentorship, and coaching from leadership. 

Please bear in mind that:

• This is a permanent-term contractor job opportunity with Medsien Inc.
• Due to in-person collaboration requirements, candidates based in Istanbul are preferred.
• All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.

Our Process 

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to. 

Employment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics. 

Thank you for taking the time to apply for a position at Medsien! 

Please visit the below links for GDPR details: 

https://www.medsien.com/legal/employee-candidate-information-notice

https://www.medsien.com/legal/employee-candidate-explicit-consent-statement

We are seeking a dedicated and experienced Senior Executive, Programmatic Buying to join our team.

• Oversight of the implementation, management, and daily optimization of campaign activity. To ensure that you excel in reaching your client objectives and KPIs
• Competently create media plans designed to achieve specified KPIs
• Support on the day-to-day QA process, minimizing errors and ensuring consistent and correct adherence to process
• Take ownership of some elements of the testing plans of your clients and suggest innovative ideas for testing, including planning, executing & evaluating tests with methodical accuracy

• Create/design programmatic strategy for client portfolio, ensuring strategy is clear and most appropriate to the client's objectives and KPIs
• Complete client reporting and analyze campaign results extracting insight to supply recommendations for future activity
• Drive revenue growth through spotting new optimization opportunities, services or products and delivering excellent results
• Working with partners and attending regular platform training to further develop programmatic skillset

• The right use of tools to drive accountability in programmatic buying, operational efficiencies, and actionable business insights, with the scoping of agreed client outputs
• Ensure financial accuracy, integrating the planning and buying process, and reconciliation of spends, including client terms and programmatic fees, via buying templates and processes
• Maintain standards and process throughout the end-to-end campaign lifecycle

• Passionate about programmatic activation and driving continued excellence
• Proactive approach to expanding knowledge and capabilities
• Confidence in core trading platforms, DV360, Adform and Amazon
• Analytically minded with an aptitude for handling large data sets to identify trends and actionable insights
• Excellent communication skills, both verbal and written, will be particularly important in building & developing client and supplier relationships

Microsoft and InMobi have entered into a strategic partnership. As per this, InMobi will be an exclusive partner for Microsoft’s search inventory. Microsoft Search Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Bing Ads platform. InMobi will be responsible for complete business management/transaction across Bing. 

As a Sales Manager in Turkey, you are expected to drive new client acquisition and grow incremental revenue against a targeted list of high-potential agencies and advertisers through continuous engagement. You are expected to continually build and maintain a pipeline of clients and agencies to be onboarded to the Microsoft Advertising platform. Collaborate with internal Account Managers and Strategy teams to develop quality customer plans targeted at revenue growth and customer satisfaction. Cultivating strategic client relationships, revenue generation, and delivering customized search solutions will be key to your core function. Your success will be measured by specific key performance indicators focused on driving new customer acquisition, product adoption, emphasizing customer experience, and optimizing opportunities.  

What is expected of you? 

In the first quarter:

• Understand the Microsoft Advertising Ecosystem in Turkey and collaborate with internal stakeholders.
• Leverage your current relationships in the advertising ecosystem to drive revenue conversations as well as open up new relationships in the industry.
• You will be expected to build a healthy, predictable pipeline of clients to initiate and successfully close partnership and onboarding discussions.
• Consistently create high-value revenue-generating opportunities that will work towards delivering quota expectations.
• Lead regular, impactful engagements with key clients.
• Coordinate with the required teams to help achieve targets.

Second Quarter, Onwards:

• Master and grow the activities initiated in the first quarter.
• Grow Bing’s share of wallet by continuing to onboard new clients and agencies.
• Strengthen relationships with key clients and agency stakeholders (like budget decision makers, media planners, and senior leadership).
• Collaborate with internal account managers and client poc's to ensure opportunities are leveraged effectively.
• Continually strengthen your Search Industry expertise, take personal accountability for your career and personal development.
• Complete the required and recommended trainings and apply what you learn to further your growth in your role and career progression.

Role requirements & expectations: 

• 6+ years of work experience with 4+ years of online media sales/digital advertising experience
• Strong network of clientele in the Turkish marketplace and an understanding of the key digital players (Brands, agencies, etc.)
• Experience and ability to build a client base from scratch.
• Experience in lead generation, networking, and ad-agency relationship management.
• Experienced Digital media solution seller and talented in storytelling and delivering engaging presentations across all levels of leadership
• Ability to handle and manage key/strategic client relationships and revenue
• Ensure a strong metrics-focused approach is applied in business planning and execution
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
• Proven track record of exceptional performance, high productivity, communication skills, and meeting deadlines. Demonstrated ability to consistently meet or exceed revenue goals or targets
• Passion for technology as an enabler for company growth
• Effectively navigate through ambiguity and complexities related to client management
• Practice freedom with responsibility, an entrepreneurial mindset, and thought leadership.
• Possess excellent communication skills, providing transparency and enabling information radiators
• Travel across Turkey to meet and strengthen partnerships with new and existing clients.

Preferred:

• MBA or Advanced degree preferred
• Understanding of the Digital Ecosystem
• Ad-Agency Experience

Location: 

• Istanbul (will require frequent travel across Turkey) 

• Responsibility for the output of your team, client facing and operational, TR-based and Global Hub, and acountability for adherence to controls and best practices across paid search.
• Strategic understanding of the client’s business and KPIs, keeping up to date with latest Industry news and proactively spotting trends, product releases, and other opportunities which could enhance our activity.
• Maintain a forward thinking and innovative approach in the development of all paid search activity.

• Develop strong relationships with your client and key suppliers, leading team communications with these stakeholders. Be able to communicate with clients on subjects outside your remit and provide them with useful insight.
• Advises internal and external stakeholders around practice area/industry trends, displaying a deep knowledge of own practice area/industry and how it impacts customer businesses.
• Demonstrates expert knowledge of and monitors the client’s industry and competitive environment in order to create effective solutions.

• Play an active role in recruitment and interviewing processes to build strong teams. This will involve leading interviews, making staffing decisions and acting as an ambassador for the team to potential candidates.
• Take responsibility for your TR and Global Hub team’s development and career progression within the agency. Leading by example to motivate and encourage those with less experience on the team.
• Ensuring the effective management of more junior team members, guaranteeing workloads are monitored and prioritised to meet deadlines.

• Helping to drive process automation through adoption of scripts, third party solutions and efficient ways of working.
• Lead on application and adherence to all areas of paid search activation finance process.
• Contributes to the development of strategic revenue and services opportunities.

• Minimum 6 years of digital marketing experince a and expert practice area knowledge and in-depth understanding of search campaign set-up, management, optimisation and reporting across media owner and technology vendor platforms.
• Current certifications: Use Ga4 with other tools and data sources, Dive Deeper into GA4 data and reports, Manage GA4 data and learn to read reports and Search Ads 360 Certification
• Excellent understanding of the strategic and tactical application of paid search and digital marketing in general.
• Proven Project Management, Leadership, Stakholder and People Management Experience.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Duties and Responsibilities:

• Strategic Roadmap Ownership: Define and drive a multi-year, outcome-based roadmap that aligns with global business goals and North Star metrics.
• Market Intelligence: Lead comprehensive market research to identify emerging trends in AI and EdTech, ensuring our product strategy remains ahead of the curve.
• Monetization & Pricing: Own the pricing strategy for international markets. Conduct analysis to determine price floors and ceilings, and optimize monetization models to maximize LTV.
• Scientific & Data Leadership: Apply a scientific approach to product discovery. Analyze performance data to validate hypotheses and drive data-informed decision-making across the organization.
• Stakeholder Management: Act as a key partner for the Leadership Team, delivering clear, data-backed insights and recommendations that influence company-wide strategy.
• Team Mentorship: Lead, mentor, and scale a team of product managers, fostering a culture of accountability, growth, and high-quality PRD standards.
• Cross-functional Collaboration: Serve as the primary point of contact for Engineering, Data Science, and Design teams to prioritize features and resolve technical/business trade-offs.

Qualifications and Experience:

• 5+ years of experience as a Product Manager in software development (SaaS, EdTech, or AI-driven products).
• Bachelor’s or Master’s degree in Computer Science, Data Science, or a related technical/scientific field.
• Proven ability to manage products using complex data analysis and scientific research methodologies.
• Expert knowledge of prioritization frameworks (e.g., RICE, WSJF) and experience building outcome-driven (not just feature-driven) roadmaps.
• Strong track record of writing high-quality PRDs and managing sprints in a fast-paced, agile environment.
• Experience leading cross-functional stakeholders and directly mentoring other product managers.
• Fluent English with the ability to articulate technical concepts to non-technical stakeholders clearly.

Nice to Have:

• Academic background in Business (MBA/BBA) or completion of advanced product strategy programs (e.g., Reforge, Kellogg, or similar).
• Experience in building and scaling AI/ML-powered products.
• Background in Science or experience with academic/research-focused software.
• Experience managing products with millions of users across multiple geographical regions.

About Us: Xometry(NASDAQ: XMTR) is a leading global on-demand manufacturing platform that connects customers with a vast network of manufacturing partners. We offer custom manufacturing services such as CNC machining, 3D printing, and injection moulding, and are committed to delivering high-quality, fast, and cost-effective solutions to our customers.

For more information: https://xometry.com.tr/tr/

At Xometry Türkiye, we are on an exciting growth journey to reshape the future of manufacturing through technology and digitalization. As part of this journey, we are looking for an experienced HR Manager to join our global HR team and take ownership of all HR operations in Türkiye.

This is not a team management role. Rather, it is a position for a self-driven HR professional who will independently manage Türkiye’s regional HR processes and take initiative in both daily operations and strategic HR topics. The role requires owning, improving, and executing existing processes within a dynamic, remote-first, and growing organization.

What You’ll Be Doing:

As our Regional HR Manager in Xometry Türkiye, you’ll be responsible for running all aspects of the employee lifecycle – from hiring and onboarding to performance management and engagement – while ensuring compliance with Turkish labor law and collaborating with global HR teams.

Key Responsibilities:

• Take full ownership of all HR operations in Türkiye, including recruitment, onboarding, offboarding, performance management, and employee engagement.
• Ensure full compliance with Turkish labor law, SGK, and all legal HR obligations.
• Act as the single point of contact for employees and managers in Türkiye, providing day-to-day HR support and guidance.
• Manage payroll processes with external service providers.
• Design and implement HR policies tailored to the remote-first, dynamic structure of our Türkiye team.
• Support and improve internal communication, employee satisfaction, and culture-building initiatives.
• Coordinate training and development activities in line with business needs.
• Collaborate closely with the Global HR team (US, EMEA, China) to ensure alignment with Xometry’s global HR strategies and standards.
• Proactively support leadership in workforce planning, change management, and organizational development initiatives.

What it takes:

• Minimum 8 years of experience in Human Resources, preferably with end-to-end ownership of HR processes.
• Experience working in dynamic, remote or hybrid work environments; scale-up/start-up experience is a strong plus.
• Deep knowledge of Turkish labor law, payroll, and HR compliance practices.
• Strong interpersonal and communication skills; able to work independently and collaboratively.
• Fluency in English (both written and spoken).
• Proactive, solution-oriented, and capable of thriving in a fast-paced environment.

What You'll Experience at Xometry Türkiye

Joining Xometry Türkiye means you'll have access to a wide range of benefits and unique opportunities:

• Global Exposure: Immerse yourself in a global experience and collaborate with an international team hailing from over 20 countries in Europe and beyond.
• Endless Challenges: Embrace never-ending challenges, working alongside talented teammates who share your passion for innovation.
• Enjoy earning salary in Euro, food card benefits, complimentary private health insurance, and a transportation allowance.
• Professional Development: Enjoy limitless opportunities for professional growth at one of the world's fastest-growing and successful companies in its category.
• Team-Building Events: Engage in monthly team-bonding events and celebrate the success of the team with big parties every quarter.
• In-Office Perks:Savor in-office perks such as unlimited coffee (our favorite is XometryLatte), breakfast, pizza days, tea and dessert breaks, and more.
• Recognition and Gifts: Receive special gift boxes during significant moments in your Xometry journey.
• Paid Birthday Leave: Your special day deserves special treatment - take a paid birthday leave to recharge and cherish precious moments with loved ones.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

About the role

The more technology evolves, the more it shapes our lives. We’re looking for AI enthusiasts who are passionate about exploring new technologies and creating innovative, effective solutions to improve the way we work.

If you thrive on a “how can we do it better” mindset, we’d love to have you on our team!

What you’ll be doing

• Leading AI research and development for internal product and management solutions (RL agents, segmentation, regression models)
• Analyzing big data to extract features, segment, and provide actionable insights for management
• Researching, implementing, and experimenting with self-learning agents in diverse RL environments for product development
• Following and deploying cutting-edge generational models (including finetuning) for tailored, multi-modal use cases
• Being at the forefront of ML/DL research and gaining valuable expertise

Desired skills and experience

• Bachelor's degree in Computer Science, Mathematics or a related engineering field
• Proficiency in Python (TensorFlow or PyTorch)
• Interest in Generative AI techniques (Diffusers, LoRAs, GANs, Transformer models, etc.) and a desire to develop in this area
• An always-looking-for-better-ways mindset and the ability to understand team needs to proactively generate solutions
• Ability to combine technical and business mindsets effectively
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Who are we? 

Logiwa is a premier provider of warehouse management and fulfillment software, offering cloud-based solutions designed for modern business needs. Our Logiwa IO Fulfillment Management System is crafted to support businesses in various sectors, including B2C, DTC, and third-party logistics (3PL). Unlike legacy WMS solutions, we deliver an agile, scalable, and innovative approach tailored to meet the demands of high-volume fulfillment.

With headquarters in Chicago and Istanbul, we operate internationally, assisting companies across North America, Europe, and Asia with cutting-edge warehouse management technologies.

Why work at Logiwa?

At Logiwa, our mission is to fulfill brilliantly. We aim to revolutionize fulfillment by combining innovative technology with human expertise, enabling businesses to operate smarter, faster, and more sustainably.  We envision a future where companies of all sizes can easily navigate the complexities of modern supply chains, optimize workflows, reduce costs, and enhance customer satisfaction. By combining cutting-edge technology with real-time insights, we strive to make supply chains smarter, more agile, and better connected.

We fulfill brilliantly for our people as well. 

At Logiwa, we prioritize accountability, responsiveness, and togetherness. We stand by our work with reliability and trust, ensuring everyone can count on us. Staying connected is key. We listen, respond, and value every conversation to build meaningful relationships with our customers and our coworkers, locally and across the globe.  Our collaborative spirit drives us to grow, learn, and innovate as a team, celebrating each other's successes and achieving more together.

Logiwans are creative innovators, analytical thinkers, supply chain specialists, relationship builders, and more. If you’re looking for a small but mighty team where your ideas have impact, and your career can take off, then Logiwa is a great place for you! 

The Job Details

We are seeking a highly skilled and experienced Team Lead to provide technical leadership for complex, high-impact, cross-functional projects. This role will lead a team of engineers while ensuring alignment with business objectives, maintaining technical excellence, and fostering a culture of collaboration and continuous improvement.

Key Responsibilities:

• Technical Leadership: Plan, organize, and oversee engineering projects that require expert application of advanced knowledge, cutting-edge technology, and system integration.Provide strategic technical leadership ensuring alignment with business goals and guiding the team to meet deadlines and deliverables.
• System Development & Maintenance: Design, develop, deploy, and maintain large-scale, complex software systems with a focus on scalability, availability, performance, and maintainability.
• Software Development Lifecycle(SDLC) Oversight: Implement best practices in agile methodologies to ensure quality code, continuous improvement, and efficient software architecture and design.
• Risk Management: Identify project risks early and develop mitigation strategies, ensuring timely project delivery with minimal disruptions.
• Code & Design Reviews: Conduct rigorous reviews of system architecture, code, and design documents to ensure adherence to best practices, patterns, and objectives.
• Cross-Functional Collaboration: Work closely with product management and other stakeholders to define product vision, roadmap, and growth opportunities while ensuring technical feasibility.
• Continuous Improvement: Champion initiatives to improve software performance, developer productivity, and delivery speed through the adoption of innovative tools and technologies.
• Mentorship & Team Development: Foster a culture of knowledge sharing, mentoring, and proactive problem-solving within your team, promoting continuous learning and professional growth.

Key Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field; Master’s degree preferred.
• 8+ years of experience in backend development, with proven experience in building and scaling large-scale distributed systems.
• Strong architectural expertise in microservices, event-driven architecture, and design patterns 
• Expertise in object-oriented design, SOLID principles, and modern software development practices.
• Expertise in .NET technologies (ASP.NET, .NET Core, etc.) with a deep understanding of the .NET ecosystem.
• Proven experience in API design, REST principles, and message queuing systems like RabbitMQ.
• Experience with RDBMS and NoSQL databases, including designing and optimizing data storage strategies.
• Hands-on experience with cloud platforms (Azure, AWS, GCP), and deploying cloud-native solutions.
• Strong knowledge of Git/GitLab, CI/CD pipelines, and version control best practices.
• Experience with containerization technologies such as Docker and Kubernetes (AKS preferred).
• Experience with monitoring and troubleshooting tools (e.g., Prometheus, Grafana, ELK).
• Experience in mission-critical, 24x7 environments with an emphasis on system uptime, redundancy, and incident response.
• Agile development experience, including Scrum or Kanban methodologies.
• Proven ability to lead,mentor, and develop engineering talent, fostering a culture of learning and innovation.
• Excellent communication skills in English (verbal and written) with the ability to explain complex technical concepts to non-technical stakeholders.
• Familiarity with WMS (Warehouse Management Systems) or similar domains is a plus.

Benefits:

At Logiwa we offer:

• 100% remote work
• Monthly home office allowance
• Competitive bonus structure
• Meal vouchers
• Private health insurance
• English language training
• Educational discount for master's degree from reputable private universities in Turkey
• Employee Assistance Program - confidential counseling and advice available by phone, web, or text
• An international team environment
• Regular team bonding events
• Community engagement opportunities like quarterly volunteer days

Location & Working Model

We are working on a full remote model. We have physical offices in İstanbul(Ataşehir Nidakule Kolektif House) where team members can get together and work collaboratively on a volunteer basis.

Company Culture

In Logiwa we give importance to creating a flexible and trusting workplace where everyone can work in harmony and be their best working self. We embrace teamwork and collaboration. We work hard but also play hard in monthly happy hours and team gatherings.

Note on safety: We’ll only contact you from @logiwa.com. We never request sensitive details (like bank information) during hiring.

Equal Employment Opportunity

In Logiwa we believe in the power of diversity. We hire without prejudice and discrimination against language, religion, ethnicity, race, gender, sexual orientation, age or disability status. We think that our diverse cultures, backgrounds, beliefs, values, abilities, and lifestyles help us learn from each other and create a stronger company culture. We’re proud to have a genuinely diverse and inclusive workplace. We hire solely on the basis of the measurable technical examinations and competency-based interviews with equity and equality in mind.

Find More About us🔎 :

• Our Company: https://www.logiwa.com/company
• Our Career Page: https://www.logiwa.com/careers
• Logiwa in the Press: https://www.logiwa.com/company/press-news
• Our tech stack : https://stackshare.io/logiwa/logiwa

Please follow Logiwa on LinkedIn and Youtube!