We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team.

As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization.

What You'll Do

• Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth
• Support IT operations across a globally distributed workforce 
• Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management
• Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows
• Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms
• Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others
• Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements
• Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience
• Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility
• Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement

To Be Set Up for Success in This Role, You'll Need to Have

• 5+ years of experience in IT, including at least 2+ years managing IT teams or functions
• Experience administering Google Workspace or similar enterprise productivity platforms
• Strong experience managing SaaS applications, including provisioning, access control, and license management
• Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms
• Strong people leadership skills with a proven ability to coach, develop, and retain talent
• Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar)
• Experience managing endpoints and device lifecycle processes in a modern SaaS environment
• Ability to manage distributed teams and collaborate effectively across regions and functions

If Any of the Below Also Describe You, This Could Be an Exciting Opportunity

• Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function
• Experience building IT processes, workflows, and operational playbooks from the ground up
• Strong interest in improving IT efficiency through automation and systems thinking
• Familiarity with IT security best practices and access governance
• Experience working in a high-growth SaaS or technology environment
• Interest in journalism, media, or social platforms

In Addition, We're Always Looking for Candidates Who

• Communicate clearly and effectively with both technical and non-technical stakeholders
• Take ownership of their work and proactively identify opportunities for improvement
• Balance speed and quality when delivering operational and systems improvements
• Approach problem solving with strong analytical thinking and sound judgment
• Work collaboratively across teams and contribute to a positive team environment
• Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery.

Interview Overview:

Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• 30 minute interview with a member of our Talent Team
• A 1 hour zoom interview with the hiring manager
• Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads 
• 30 minute executive interview

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

For roles based in Europe, we offer a competitive salary range aligned with local market value.

• The base salary for this role in the UK is between £78,000 - 92,000 GBP
• The base salary for this role in Ireland is between 52,000 - 61,000 EUR.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

How You'll Make an Impact:

Cloudbeds is looking for a Product Manager to own and evolve the core accounting and financial operations systems that power the Cloudbeds platform. This role sits at the intersection of hospitality operations and accounting, shaping how tens of thousands of properties worldwide handle folio transactions, record money movements, close their books, and integrate with downstream financial systems.

You will be responsible for defining the product vision and execution strategy for the financial backbone of Cloudbeds, ensuring accuracy, auditability, and scalability while supporting diverse operational workflows across regions, property types, and accounting practices.

This is a high-impact role working on mission-critical, high-trust systems used daily by hotel operators, finance teams, and integration partners.

Our Product Team:

Our team is energized by tackling complex problems and turning them into elegant and scalable solutions. We collaborate openly with deep respect for diverse perspectives, value candid feedback, and rely on strong async communication to move fast while staying aligned as a remote-first team. People who can create structure from ambiguity and push ideas forward with others do especially well here.

What You Bring to the Team:

• Own the strategy and lead the execution of our financial operations & accounting products within the Cloudbeds Platform
• Lead accounting integrations from end to end, with a focus on platform extensibility, clear documentation, and an excellent developer experience for partners and customers
• Drive user discovery to deeply understand workflows, constraints, and pain points
• Translate business and customer needs into concise and detailed product requirements
• Use data to validate hypotheses and to justify product decisions
• Define success metrics and track progress throughout product life cycle
• Collaborate closely with engineering, design, and integration partners to deliver world-class products

What Sets You Up for Success:

• 5+ years of product management experience with SaaS products in finance, accounting, payments, or other high-trust systems
• 2+ years experience collaborating with fully remote, international multi-disciplinary teams
• Solid understanding of accounting fundamentals
• Strong critical and analytical skills to solve real customer problems
• Ability to articulate complex concepts to cross functional audiences
• Demonstrated ability to use AI thoughtfully as a force multiplier, while applying sound product judgement for final outputs
• Curiosity to learn new things and challenge the status quo
• Degree in Business, Finance, Accounting, Computer Science, or a related field

Bonus Skills to Stand Out (Optional):

• Prior experience in the hospitality or travel industry
• Knowledge of hospitality-specific accounting software ecosystems and integrations
• Experience building PMS, ERP, or accounting products
• Experience working with compliance, audit, or regional accounting requirements

#LI-SD1

We’re growing quickly, and we’re looking for a self-driven and collaborative Financial Accountant to join our team and make a big impact.

As a Financial Accountant, you’ll work closely with our Finance Manager to support key financial processes, ensure accurate reporting, and optimize day-to-day accounting operations, including Accounts receivable, Accounts Payable, Cash Management and aiding in month-end close. 

What you’ll do:

• Assist with timely and accurate month-end close, including journal entries, reconciliations, and financial reporting
• Support the Accounts Payable (AP) process from end to end — including invoice intake, coding, approvals, and payments
• Support Accounts Receivable process including customer queries, cash collection, ageing management
• Oversee cash application and monthly cash reconciliations
• Prepare indirect tax returns including VAT and VIES 
• Identify opportunities for process improvement and efficiency
• Participate in corporate compliance functions including financial statement audit, tax and other items as needed

How success will be measured in this role:

• Timeliness and accuracy of AP processing, including invoice entry, coding, and payment execution
• Accurate and timely cash application, ensuring all payments are matched correctly and reconciled each month
• Contribution to a smooth and efficient month-end close process, meeting internal deadlines and producing reliable financial data
• Demonstrated attention to detail and ability to identify and correct discrepancies proactively

If the details below describe you, you could be a great fit for this role:

• 3+ years of accounting experience in practice or industry
• Bachelor’s degree in accounting or finance
• ACA/ACCA qualification preferred
• Experience working with ERP systems
• Exposure to vendor management, cash management and VAT returns
• Self-motivated and able to work under pressure, dependable with deliverables and deadlines
• Excellent problem-solving skills and high level of attention to detail
• Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery

Interview Overview 

Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• 30 min interview with a member of our Talent Team
• A 1 hour zoom interview with the hiring manager 
• Skills assessment (2 hours max) 
• Peer interviews with several team members
• Final call(s) with executive team member(s)

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

In Ireland, the base salary for this role is between 55,000 to 65,000 EUR, depending on skills and experience. Total compensation for this role consists of base salary and a quarterly bonus plan.. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier. We’re on a mission to become the solution for Real Estate & B2B payments everywhere. To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0

Due to business growth we’re now seeking a field based Business Development Manager to cover our legal business in and around Dublin.  This role supports our highly successful and well established Currencies Direct business. 

This role is remote in Dublin- we’re ideally seeking candidates based in the city or in the surrounding counties 

What You'll Do

• Identifying & onboarding new partnership opportunities via proactive sales methods, with the aim of acquiring new clients and generating profit from their currency transfers.
• Outbound sales to new partnership opportunities and inactive partners already in CRM who have referred clients to Currencies Direct in the past.
• Online & in-person meetings and presentations to win new business or to train and onboard new partners.
• Manage partners once signed up and ensure information flows quickly between partner, client, & dealing teams to ensure high levels of retention.
• The focus of the role will be within one of our key verticals: Property, Migration, Wealth Management.
• Working within our London based Partnerships team you will need to be able to focus on the growth of your own network of partners while also being a positive contributor to the overall team.

What You’ll Need

• Experience in field based outbound sales and lead generation within the legal sector 
• An existing network within the legal sector- specifically probate specialists would be ideal 
• Experience in negotiation and closing of partnership driven deals.
• To be:
• Resourceful, articulate and action orientated.
• Hard working with good attention to detail and an entrepreneurial approach to sales.

Bonus Points

• Experience selling into the Irish / EU legal sector or associated sectors such as international mortgages/wealth management or banking 
• Experience selling cross-border payments services of FX would be high desirable 
• Experience selling face-to-face or presenting to potential customers.

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for cross border currency exchange and payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.

Currencies Direct is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

As a Senior Renewals Manager you will be responsible for managing the entire renewal lifecycle for our customers, playing a critical role in driving retention, reducing churn, and maximizing net revenue retention (NRR) through seamless and strategic renewal processes. As one of our first dedicated Renewals Specialists, you will help define and establish best practices and processes for our renewal operations.

What you will be doing:

• Own and manage the complete renewals process for Tines' customer portfolio, ensuring high retention rates and customer satisfaction
• Proactively identify and engage with accounts approaching renewal, developing strategies to secure renewals and expand usage
• Develop and execute advanced renewal strategies, including multi-year agreements, complex contract structuring, and negotiation of high-value renewals
• Collaborate closely with Customer Success Managers and Account Executives to understand customer health and develop tailored renewal strategies
• Track and analyze renewal metrics, providing regular forecasts and insights to leadership
• Identify upsell and cross-sell opportunities within the existing customer base
• Develop and implement standardized renewal processes and best practices
• Negotiate renewal terms and conditions when appropriate
• Maintain accurate customer data and renewal information in our CRM system
• Build strong relationships with technical stakeholders and security teams at customer organizations
• Stay informed about product updates and industry trends to effectively communicate value to customers

What you bring with you:

• 7+ years of experience in renewals, account management, or quota-carrying sales roles
• Demonstrated success in achieving targets, managing customer relationships, and driving revenue retention or growth
• Experience working with technical products, preferably in cybersecurity, automation, or enterprise SaaS
• Understanding of security operations, workflows, and challenges faced by security teams
• Strong negotiation and communication skills, with the ability to articulate value to technical stakeholders
• Strong understanding of SaaS metrics, customer lifecycle, and recurring revenue models
• Experience using CRM systems (Salesforce preferred) and data analysis tools
• Excellent organizational skills with the ability to manage multiple accounts simultaneously
• Self-motivated with the ability to work independently and establish processes

#LI-SW1

The Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more the customer automates, the more value they see. Your role will be to drive adoption and expand the usage across the customer base, ensuring that our customers realize the full potential of the platform. Alongside expansion with existing teams, you will play a crucial part in our strategy to expand outside of security teams into other functions in our clients (IT, Engineering, Operations).

You will do this by supporting our customers from onboarding to ongoing support to expansion and renewals. You will become a trusted advisor and subject matter expert on the Tines product, helping foster champions within the customer who will identify automation opportunities across their organization. At the same time, you will provide feedback to our Product and Engineering teams, helping us shape the future of the product. The role will also partner closely with Sales, Support, Marketing, and other internal teams.

Location: This is a remote role that can be based anywhere in Ireland.

What you will be doing:

• Support the key phases of the customer journey: onboarding, adoption/value conversations, business reviews and renewal.
• Leading a first-class onboarding experience and ensuring customer use cases and requirements are met in the specified timeline
• Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform
• Coordinating onboarding and business reviews to evaluate performance, learn about the customers priorities, and locate new opportunities to promote expansion within existing and new teams
• Partnering with internal resources to build account plans and align customer needs with use cases to increase platform usage
• Proactively identify risks to the customer achieving their stated goals, and work with the CSM / PM teams to develop and drive a comprehensive risk mitigation plan
• Identifying issues that impact customers and/or challenges in the business and are able to provide thought leadership in finding a customer solution or assist in co-development of process improvement, programs and/or assets
• Developing and driving a renewal plan and delivering a strategic message to analysts, management, and executive stakeholders on the value of Tines and next steps for the account
• Review account dashboards, metrics, log-ins, and use cases to determine the health of the customer
• Manage a book of business by evaluating data indicators and health of accounts to drive renewals and expansion strategies

What you bring with you:

• 5+ years of experience in a technical account management, customer success, or post-sales role at a technology company
• Fluent in German
• Experience with a SaaS solutions offering for technical teams (cybersecurity, DevOps, IT, other)
• Experience asking questions to uncover problems, locate new opportunities, and translate technical requirements to internal teams and partners
• Knowledge of how to solve complex problems by utilizing internal resources and when to engage management or leadership
• Knowledge of API's + how they function

#LI-SW1