Location
Our Solutions Engineer, DoiT Cloud Intelligence, will be an integral part of our Solutions Engineering team in the UK, Ireland, Netherlands, Estonia and Sweden.

Who We Are
DoiT is a global technology company empowering cloud-driven organizations to achieve business growth and innovation through strategic cloud utilization. We blend data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state, from initial planning to full-scale production.
With extensive experience across various cloud environments, we possess deep specializations in Cloud Data Platforms such as  Snowflake, Databricks, BigQuery, as well as FinOps experience. As a trusted and award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we proudly support over 4,000 customers worldwide.
Our flagship offerings include DoiT Cloud Intelligence, which uniquely combines advanced technology with human insight, enabling us to solve complex multicloud challenges and drive significant efficiency for our clients.

The DoiT Cloud Intelligence platform offers:

• Provides deep visibility into cloud cost, usage, performance, and optimization opportunities across complex multi-cloud environments, enabling organizations to make data-driven infrastructure decisions.
• Combines automation, analytics, and expert guidance to identify savings opportunities, improve resource efficiency, and continuously optimize cloud investments at scale.
• Designed to power Managed Service Providers (MSPs), Systems Integrators (SIs), and Private Equity (PE) operating teams with portfolio-level insights, benchmarking, and operational tooling to manage multiple cloud environments effectively.
• Goes beyond reporting by delivering prescriptive recommendations and automated workflows that help engineering, finance, and platform teams turn cloud intelligence into measurable operational and financial outcomes.

The Opportunity
As a Solutions Engineer supporting DoiT Cloud Intelligence, you will partner with Account Executives to help enterprises, MSPs, Private Equity firms, and Systems Integrators unlock actionable insights across their cloud environments—driving cost efficiency, operational visibility, and smarter cloud decision-making through DoiT’s next-generation intelligence platform.

Responsibilities

• Technical Qualification & Discovery: Collaborating with the Account Executive to thoroughly understand the prospect’s cloud environment, FinOps maturity, cost management challenges, and operational goals through in-depth technical discovery sessions across engineering, finance, and platform teams.
• Technical Validation & POV Leadership: Owning and driving the technical validation and Proof of Values (POVs) specifically for DoiT Cloud Intelligence. This includes meticulous POV preparation, proactive management, and ensuring successful technical outcomes, demonstrating clear value and alignment with prospect requirements.
• Platform Demonstrations: Developing and delivering compelling and tailored demonstrations of DoiT Cloud Intelligence, showcasing capabilities such as cloud cost visibility, optimization insights, and operational intelligence across complex multi-cloud environments.
• Business Case & ROI Development: Leveraging your understanding of cloud economics and FinOps to develop compelling business cases and ROI analyses that clearly articulate the financial and operational impact of adopting DoiT Cloud Intelligence.
• Partner & Portfolio Motion Support (MSP, PE, SI): Supporting technical engagements with Managed Service Providers (MSPs), Private Equity (PE) firms, and Systems Integrators (SIs) by demonstrating how DoiT Cloud Intelligence enables portfolio-level visibility, operational insights across multiple cloud environments, and scalable optimization strategies.
• DoiT Cloud Intelligence Expertise: Becoming the go-to expert within the company for DoiT Cloud Intelligence, ensuring prospects and partners achieve optimal results and a seamless onboarding experience.
• Technical Win Ownership: Taking full ownership of the technical win for DoiT Cloud Intelligence engagements, guiding prospects through the evaluation process, addressing technical requirements, and building confidence in the platform’s ability to drive cloud efficiency and operational insights.
• Event & Conference Presentations: Representing DoiT Cloud Intelligence at company events, webinars, and industry conferences, delivering engaging presentations and demonstrations that highlight the platform’s cloud intelligence and FinOps capabilities.
• Product Feedback and Customer Advocacy: Translate customer pain points, partner requirements, and feature gaps into structured, technically credible input for product and engineering teams, helping shape the evolution of the Cloud Intelligence platform.
• Accurate, Timely Documentation: Ensure timely entry of data into internal business support systems. Contribute to systems and tools that provide key business information and metrics to highlight performance and effectiveness.

We are seeking an individual who is not only passionate about FinOps and  optimization but also thrives on engaging technically with customers, solving their most pressing challenges related to FinOps and cost management. This role offers the exciting opportunity to be at the forefront of innovation within the rapidly evolving FinOps ecosystem.

About you
You are an accomplished Solutions Engineer with experience in a B2B SaaS software environment.  You have an established track record of success and enjoy being the model for the ideal Solutions Engineer within a team.  You are excited about enabling companies to transform themselves using the public cloud and the service offerings in the cloud (AWS, GCP, Azure, etc.)  You hold yourself accountable for the success of any initiative you are involved in. You want to be a part of a high performance sales organization and love winning against the competition.  You are comfortable working in a fast paced, growing, collaborative, entrepreneurial environment.

Qualifications

• 7+ years experience at B2B SaaS software company in a pre-Solution Engineering role selling into both enterprise and mid-market accounts.
• An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc.
• Experience working with Amazon Web Services (AWS) or equivalent cloud, and Datacenter experience with knowledge of hypervisors like VMWare.
• Strong data analysis skills and the ability /navigate spreadsheets to identify trends, outliers, correlations and reconciliation needs across large data sets.
• Good practical understanding of cloud-centric architectures.
• Comfort level working in a metric-driven environment, including reporting on and improving business performance against a set of monthly KPIs and metrics.
• The ability to take complex pieces of technology and explain them in a simple and easy to understand way.
• Solid verbal, written, presentation and interpersonal communication skills.
• Intellectual curiosity, great problem solving skills and passion for continuous improvement.
• Previous experience working with/presenting to executive level prospects and customers.
• Experience with modern technical selling best practices and selling in a competitive environment, including implementing new or improved trial, demo, and RFP processes.
• Proven track record of success in a fast growing and scaling business. 

Are you a Do’er?
Be your truest self. Work on your terms. Make a difference.
We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. 
What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. 

Sounds too good to be true? Check out our Glassdoor Page.
We thought so too, but we’re here and happy we hit that ‘apply’ button. 

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend 
• Peer Recognition Program

Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.