THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

THE ROLE

Sourcing Manager - Men's Bottoms (Denim or Non-Denim) (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high-quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resources in speed for any materials that can effectively improve product cost, quality, and speed as options for scaling orders. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from the brand or manufacturer side to build a clear strategy for costing negotiations; be able to construct a validated cost structure/template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3,000 ft involving a diverse set of stakeholders from different functions and nationalities. Be willing to be scrappy at times to improve on existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's bottoms categories with high-end national brands in the United States & Europe, specifically in men's bottoms. 
• Consumer-focused and ambitious individual providing strategic leadership and act as a role model in business with self-assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

Executive Connection Planning

Responsible for developing integrated, data-led media plans that translate business objectives into clear channel strategies. Planner plays a critical role in balancing brand and performance, aligning multiple stakeholders, and ensuring plans are grounded in insight, feasibility, and effectiveness.

Key Responsibilities

1. Media & Communication Planning

• Develop full-funnel media plans across channels (Search, Social, Display, Video, OOH, Retail Media)
• Translate business objectives into clear channel roles, budget splits, and phasing
• Support planning for both always-on activity and key launch moments

1. Data-Led Strategy & Insights

• Use performance data, audience insights, and market signals to inform planning decisions
• Interpret dashboards and reports to identify what’s working, what’s not, and why
• Support optimization and re-planning based on learnings and results

1. Key Account Nuances

• Plan across multiple product categories and price tiers 
• Balance brand metrics and performance KPIs (awareness, consideration, ROAS, CPA)
• Factor in e-commerce, app, and retail touchpoints within the media plan
• Support planning around high-frequency launches, promos, and seasonal moments

1. Cross-Team Collaboration

• Work closely with platform, performance, analytics teams to ensure plans are executable
• Align planning outputs with operational realities (budget, timelines, platform constraints)
• Support planning manager/ Group heads in client presentations and discussions

1. Client & Stakeholder Support

• Prepare planning decks, rationale, and responses to client briefs
• Confidently explain planning logic, channel roles, and investment decisions
• Support ongoing plan reviews and performance discussions

Key Capabilities & Skills

• Strong understanding of media planning fundamentals
• Comfortable working with data, reports, and performance metrics
• Ability to connect business objectives, media strategy, channel execution
• Structured thinking with attention to detail
• Adaptable and able to manage multiple priorities in fast-paced environments

Basic Requirements

• 1-3 years of experience in media planning, strategy, or integrated planning
• Experience planning across digital channels (Search, Social, Display, Video)
• Exposure to large or complex advertiser accounts preferred
• Strong PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

Role Overview

Manager Connection Planning leads the development of integrated, data-led media strategies that translate business objectives into scalable, high-impact channel plans.

This role is responsible for driving full-funnel effectiveness, balancing brand and performance outcomes, and ensuring media investments deliver measurable business growth. The Manager plays a key leadership role in shaping strategic direction, managing senior stakeholders, and guiding cross-functional teams to ensure excellence in planning and execution.

Key Responsibilities

1. Strategic Media & Communication Leadership

• Lead the development of full-funnel, integrated media strategies across Search, Social, Display, Video, OOH, Retail Media, and emerging channels
• Define clear channel roles, investment frameworks, budget allocations, and phasing strategies aligned to business goals
• Drive both always-on frameworks and high-impact launch/seasonal strategies
• Ensure media plans balance short-term performance and long-term brand equity

1. Data-Led Strategy & Commercial Impact

• Translate performance data, audience insights, and market signals into strategic recommendations
• Identify growth opportunities, investment reallocations, and optimization strategies
• Lead performance reviews and proactively recommend re-planning where necessary
• Ensure planning decisions are grounded in measurable KPIs (awareness, consideration, ROAS, CPA, LTV)
• Drive accountability on business impact, not just media delivery

1. Complex Account & Portfolio Management

• Oversee planning across multiple product categories, business units, and price tiers
• Integrate e-commerce, app, CRM, and retail touchpoints into cohesive media ecosystems
• Navigate high-frequency launches, promotional cycles, and seasonal bursts with structured planning frameworks
• Manage budget forecasting and scenario planning across multiple stakeholders

1. Team Leadership & Cross-Functional Collaboration

• Lead and mentor Planning Executives/Senior Executives
• Provide direction, quality control, and development feedback
• Collaborate closely with platform, performance, analytics, and investment teams to ensure feasibility and operational excellence
• Align strategic ambition with budget realities, timelines, and platform constraints
• Support Group Heads/Business Directors in driving account growth

1. Senior Client & Stakeholder Management

• Act as key planning lead in client meetings and strategic discussions
• Confidently articulate media rationale, investment decisions, and growth frameworks
• Respond to complex briefs with structured, insight-driven thinking
• Drive quarterly planning reviews and annual strategy development
• Build trusted advisor relationships with senior client stakeholders

Key Capabilities & Skills

• Strong mastery of media planning fundamentals and integrated channel strategy
• Deep understanding of performance metrics, attribution, incrementality, and optimization frameworks
• Ability to connect business strategy, marketing objectives, and media investment decisions
• Structured, analytical thinking with strong attention to detail
• Commercially aware and growth-oriented mindset
• Strong stakeholder management and presentation skills
• Experience managing or mentoring junior team members

Basic Requirements

• 4–6+ years of experience in media planning, performance strategy, or integrated planning
• Proven experience leading complex or large advertiser accounts
• Strong expertise across digital channels (Search, Social, Display, Video)
• Experience with e-commerce and performance-driven business models preferred
• Advanced PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

THE ROLE

Sourcing Manager - Women's Woven Tops (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in SEA who can manufacture high quality Women's Woven products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Women’s apparel categories with high-end national brands in the United States & Europe specifically in Women's Woven Tops. . 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

THE ROLE:
Manager, Sourcing - Men's Sweaters (SEA) 

RESPONSIBILITIES:

• Business need analytics & supplier identification: finds, vets, pitches, signs and onboards vendors, to secure the best quality, cost, speed, reliability and scalability
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Supplier relationship management: sets up the vendor for success thru vendor onboarding trainings, performance management thru WBR and MBR, etc
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Pricing and cost optimization: collaboratively works with merchants, procurement and vendor partners on achieving margin target
• Build for speed, scalability and flexibility: works with vendors and Quince functional teams to build speed (fast Replenishment) and scalability, thru material staging and capacity management, educating vendors to build muscles for analysing sales data, using planning and sales data to deliver optimum replenishment
• Compliance and responsible sourcing: ensures factories meet legal, ethical, and sustainability standards, including fair labour practices and certifications
• Risk management and contingency planning: counter sourcing, establish backup vendors or alternative sourcing strategies
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships for continuous improvement

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in men sweater categories 
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.

Executive Connection Planning

Responsible for developing integrated, data-led media plans that translate business objectives into clear channel strategies. Planner plays a critical role in balancing brand and performance, aligning multiple stakeholders, and ensuring plans are grounded in insight, feasibility, and effectiveness.

Key Responsibilities

1. Media & Communication Planning

• Develop full-funnel media plans across channels (Search, Social, Display, Video, OOH, Retail Media)
• Translate business objectives into clear channel roles, budget splits, and phasing
• Support planning for both always-on activity and key launch moments

1. Data-Led Strategy & Insights

• Use performance data, audience insights, and market signals to inform planning decisions
• Interpret dashboards and reports to identify what’s working, what’s not, and why
• Support optimization and re-planning based on learnings and results

1. Key Account Nuances

• Plan across multiple product categories and price tiers 
• Balance brand metrics and performance KPIs (awareness, consideration, ROAS, CPA)
• Factor in e-commerce, app, and retail touchpoints within the media plan
• Support planning around high-frequency launches, promos, and seasonal moments

1. Cross-Team Collaboration

• Work closely with platform, performance, analytics teams to ensure plans are executable
• Align planning outputs with operational realities (budget, timelines, platform constraints)
• Support planning manager/ Group heads in client presentations and discussions

1. Client & Stakeholder Support

• Prepare planning decks, rationale, and responses to client briefs
• Confidently explain planning logic, channel roles, and investment decisions
• Support ongoing plan reviews and performance discussions

Key Capabilities & Skills

• Strong understanding of media planning fundamentals
• Comfortable working with data, reports, and performance metrics
• Ability to connect business objectives, media strategy, channel execution
• Structured thinking with attention to detail
• Adaptable and able to manage multiple priorities in fast-paced environments

Basic Requirements

• 1-3 years of experience in media planning, strategy, or integrated planning
• Experience planning across digital channels (Search, Social, Display, Video)
• Exposure to large or complex advertiser accounts preferred
• Strong PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

About WPP Media

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions.

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams.

Our Core Values

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners.
• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential.
• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo.

THE ROLE

QC Manager, Furniture 

We are seeking a [QC Manager] to join our growing team. Use this section to give a concise overview of the role, including any unique responsibilities, scope, or context that will help candidates understand why this role matters. In this role, you will [insert impact statement describing how the role contributes to team and company goals].

Responsibilities

• Collaborate with Quality Assurance, Sourcing, Merchandising and most importantly the suppliers to embed quality checkpoints at an early stage to ensure the quality of the products throughout the whole process.
• Lead supplier quality and compliance assessment and guiding the supplier on best practices.
• Lead the interpretation of in-process and analytical data to make quality evaluations, recommend actions for improvements, and assure resolution.
• Be able to present on-site to supervise supplier QC personnel or self-perform QC actions for troubleshooting or continuous improvement.
• Conduct regular inspections and audits to identify and address quality issues promptly.
• Collaborate with stakeholders to resolve quality-related issues and implement corrective actions as needed. 
• Be responsive to the customer complaints related to Product Quality & accordingly address the issues to the suppliers & suggest remedies.
• Proactively responding to all the Quality & returns related communications and closely monitoring quality to reduce the Return percentage.
• Utilize and apply basic data-analysis tools such as SPC and Pareto Charts in review of data to drive process and/or continuous improvement.
• Support the implementation of Quality Management System with HQ Quality Assurance.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 8+ years of proven experience in quality control. Ideally in furniture or home goods industries.
• Quality control experience in a manufacturing environment and/or field quality experience would be a plus.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Be able to travel >50% of the time
• Demonstrated auditing and corrective action proficiency.
• Demonstrated record of successfully assessing and determining the impact of current and potential regulatory compliance issues.
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.
• Excellent problem solving and decision-making skills.

Preferred: 

• Furniture and Hardgoods industry-specific experience or tools]

• [Direct-to-consumer, retail, or e-commerce background]

Role Overview

Manager Connection Planning leads the development of integrated, data-led media strategies that translate business objectives into scalable, high-impact channel plans.

This role is responsible for driving full-funnel effectiveness, balancing brand and performance outcomes, and ensuring media investments deliver measurable business growth. The Manager plays a key leadership role in shaping strategic direction, managing senior stakeholders, and guiding cross-functional teams to ensure excellence in planning and execution.

Key Responsibilities

1. Strategic Media & Communication Leadership

• Lead the development of full-funnel, integrated media strategies across Search, Social, Display, Video, OOH, Retail Media, and emerging channels
• Define clear channel roles, investment frameworks, budget allocations, and phasing strategies aligned to business goals
• Drive both always-on frameworks and high-impact launch/seasonal strategies
• Ensure media plans balance short-term performance and long-term brand equity

1. Data-Led Strategy & Commercial Impact

• Translate performance data, audience insights, and market signals into strategic recommendations
• Identify growth opportunities, investment reallocations, and optimization strategies
• Lead performance reviews and proactively recommend re-planning where necessary
• Ensure planning decisions are grounded in measurable KPIs (awareness, consideration, ROAS, CPA, LTV)
• Drive accountability on business impact, not just media delivery

1. Complex Account & Portfolio Management

• Oversee planning across multiple product categories, business units, and price tiers
• Integrate e-commerce, app, CRM, and retail touchpoints into cohesive media ecosystems
• Navigate high-frequency launches, promotional cycles, and seasonal bursts with structured planning frameworks
• Manage budget forecasting and scenario planning across multiple stakeholders

1. Team Leadership & Cross-Functional Collaboration

• Lead and mentor Planning Executives/Senior Executives
• Provide direction, quality control, and development feedback
• Collaborate closely with platform, performance, analytics, and investment teams to ensure feasibility and operational excellence
• Align strategic ambition with budget realities, timelines, and platform constraints
• Support Group Heads/Business Directors in driving account growth

1. Senior Client & Stakeholder Management

• Act as key planning lead in client meetings and strategic discussions
• Confidently articulate media rationale, investment decisions, and growth frameworks
• Respond to complex briefs with structured, insight-driven thinking
• Drive quarterly planning reviews and annual strategy development
• Build trusted advisor relationships with senior client stakeholders

Key Capabilities & Skills

• Strong mastery of media planning fundamentals and integrated channel strategy
• Deep understanding of performance metrics, attribution, incrementality, and optimization frameworks
• Ability to connect business strategy, marketing objectives, and media investment decisions
• Structured, analytical thinking with strong attention to detail
• Commercially aware and growth-oriented mindset
• Strong stakeholder management and presentation skills
• Experience managing or mentoring junior team members

Basic Requirements

• 4–6+ years of experience in media planning, performance strategy, or integrated planning
• Proven experience leading complex or large advertiser accounts
• Strong expertise across digital channels (Search, Social, Display, Video)
• Experience with e-commerce and performance-driven business models preferred
• Advanced PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

About WPP Media

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions.

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams.

Our Core Values

• We're Open – We build trust and enhance understanding by working collaboratively across teams, clients, and partners.
• We're Optimistic – We embrace change with a growth mindset to unlock our collective potential.
• We're Extraordinary – We push boundaries and challenge the status quo to drive innovation and growth.

Responsible for developing integrated, data-led media plans that translate business objectives into clear channel strategies. Planner plays a critical role in balancing brand and performance, aligning multiple stakeholders, and ensuring plans are grounded in insight, feasibility, and effectiveness. 

Key Responsibilities 

1. Media & Communication Planning

• Develop full-funnel media plans across channels (Search, Social, Display, Video, OOH, Retail Media) 

• Translate business objectives into clear channel roles, budget splits, and phasing 

• Support planning for both always-on activity and key launch moments 

1. Data-Led Strategy & Insights

• Use performance data, audience insights, and market signals to inform planning decisions 

• Interpret dashboards and reports to identify what’s working, what’s not, and why 

• Support optimization and re-planning based on learnings and results 

1. Key Account Nuances

• Plan across multiple product categories and price tiers  

• Balance brand metrics and performance KPIs (awareness, consideration, ROAS, CPA) 

• Factor in e-commerce, app, and retail touchpoints within the media plan 

• Support planning around high-frequency launches, promos, and seasonal moments 

1. Cross-Team Collaboration

• Work closely with platform, performance, analytics teams to ensure plans are executable 

• Align planning outputs with operational realities (budget, timelines, platform constraints) 

• Support planning manager/ Group heads in client presentations and discussions 

1. Client & Stakeholder Support

• Prepare planning decks, rationale, and responses to client briefs 

• Confidently explain planning logic, channel roles, and investment decisions 

• Support ongoing plan reviews and performance discussions 

Key Capabilities & Skills 

• Strong understanding of media planning fundamentals 

• Comfortable working with data, reports, and performance metrics 

• Ability to connect business objectives, media strategy, channel execution 

• Structured thinking with attention to detail 

• Adaptable and able to manage multiple priorities in fast-paced environments 

Basic Requirements 

• 1-3 years of experience in media planning, strategy, or integrated planning 

• Experience planning across digital channels (Search, Social, Display, Video) 

• Exposure to large or complex advertiser accounts preferred 

• Strong PowerPoint and Excel / Google Sheets skills 

• Bachelor’s degree required 

About WPP Media 

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions. 

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams. 

Our Core Values 

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners. 

• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential. 

• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo. 

THE ROLE

QC Manager, Furniture 

We are seeking a [QC Manager] to join our growing team. Use this section to give a concise overview of the role, including any unique responsibilities, scope, or context that will help candidates understand why this role matters. In this role, you will [insert impact statement describing how the role contributes to team and company goals].

Responsibilities

• Collaborate with Quality Assurance, Sourcing, Merchandising and most importantly the suppliers to embed quality checkpoints at an early stage to ensure the quality of the products throughout the whole process.
• Lead supplier quality and compliance assessment and guiding the supplier on best practices.
• Lead the interpretation of in-process and analytical data to make quality evaluations, recommend actions for improvements, and assure resolution.
• Be able to present on-site to supervise supplier QC personnel or self-perform QC actions for troubleshooting or continuous improvement.
• Conduct regular inspections and audits to identify and address quality issues promptly.
• Collaborate with stakeholders to resolve quality-related issues and implement corrective actions as needed. 
• Be responsive to the customer complaints related to Product Quality & accordingly address the issues to the suppliers & suggest remedies.
• Proactively responding to all the Quality & returns related communications and closely monitoring quality to reduce the Return percentage.
• Utilize and apply basic data-analysis tools such as SPC and Pareto Charts in review of data to drive process and/or continuous improvement.
• Support the implementation of Quality Management System with HQ Quality Assurance.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 8+ years of proven experience in quality control. Ideally in furniture or home goods industries.
• Quality control experience in a manufacturing environment and/or field quality experience would be a plus.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Be able to travel >50% of the time
• Demonstrated auditing and corrective action proficiency.
• Demonstrated record of successfully assessing and determining the impact of current and potential regulatory compliance issues.
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.
• Excellent problem solving and decision-making skills.

Preferred: 

• Furniture and Hardgoods industry-specific experience or tools]

• [Direct-to-consumer, retail, or e-commerce background]

The role:

At aCommerce, the Key Account Manager is a role carved out to meet the changing consumer demand and this position is based in Jakarta. This individual aims to serve as an extension of our clients’ businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing, managing and executing promotional and marketing campaigns and overall fulfillment execution, smooth day to day operations.

The Key Account Manager will support the team on the brand in serving as the client’s initial point of communication in executing their social commerce strategy, enabling a consistent social media presence and strong positive brand experience. You will work closely and collaborate with other internal department service providers to ensure best-in class end-to-end service execution. You will keep abreast of client industry developments, market trends and competitive intelligence, gaining specialized industry knowledge which enables us to add-value and more deeply understand the client’s business challenges and opportunities

Responsibilities:

Performance Management

• Manage overall account profitability via P&L management
• Ensure all clients and channels are successfully on-boarded on time
• Manage to maximize GMV with day-to-day collaboration with client and channels
• Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
• Ensuring optimal product presentation and visibility on online channels
• Coordinating with internal cross function and external parties
• Establish and monitor progress against key performance indicators.
• Advising and executing end-to-end social commerce strategy for International brand owners (such as Global brands, FMCG brands etc.). This will include content, sales monitoring, analysis on how to grow demand, supply management and promotion management as well as business analytics.
• Coordinating with internal departments (tech, warehouse, marketing) and external parties (ad agencies) to troubleshoot and resolve business issues
• Support the Brand management team to ensure smooth day to day operations
• Build strong rapport with clients that include managing relationships with internal and external stakeholder

Partner Service

• Responsible for client relationship and retain client satisfaction
• Serve as the “face of aCommerce” and primary point of contact for client executives and key stakeholders at each assigned account
• Advising clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities
• Managing fast-growing e-commerce sales of large brand owners through their own web-store or other online channels and initiative channel
• Ensuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.
• Identifies and anticipates additional opportunities for enhancements, improvements or new services with existing clients
• Inventory management including forecast, ordering and DOH controlling
• Present analysis and recommendations to key stakeholders both client-side and internally

Business Development

• Contract Management by helping translate the outlined solution into a high level initial statement of work (SOW) and helps secure the client's agreement in sales meetings with the prospect or client (system & integration options, cost model, forecast value, activity planning, requirements definition, etc.)
• Working closely with solution design and business development to manage key customers (existing and new), thereby improving turnover and profitability
• Scope of Work (SOW) & Trade Agreement management for existing accounts and input industry insight to SD for new customers.

Technical Qualifications:

• Has a minimum two (2) years of working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)
• Previous experience in social commerce, online media, marketing would be a strong point.
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool

Soft Skills & Other Details:

• Superior communication skills in English, written and oral
• Candidate must be proactive and have a problem-solving attitude to client and/or business problems
• Very strong commercial and client-facing abilities
• Demonstrated ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job
• Entrepreneurial spirit, not afraid of risks and challenges
• Analytical, data driven mindset and detail oriented
• Successful record of communicating and engaging cross functional teams
• Ability to lead projects relating with responsible account and category
• Ability to coach and train key specialists effectively to produce high amounts of results

About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

aCommerce DNA

Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.

• Customers above all: The customer is at the heart of everything we do. Their success is our success.
• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A “can do” attitude solves a multitude of problems.
• Lean on your teammates: Replace “I” with “we”. Collaboration brings you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.