About Us

HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. We deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory, enabling our clients to scale faster, stay compliant, and reduce risk in every market they enter. 

With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner. 

Job Description

This is a remote role.

The role of Senior Global Service Associate (‘GSA’) forms the backbone of the HSP Group Customer service delivery experience.  Acting as the primary contact point for our customers, the Senior Global Service Associate will perform and coordinate the delivery of accounting and tax compliance services. 

To be successful within this role, the Senior Global Service Associate should have solid knowledge in both accounting and tax and should have been involved in managing customer relationships. 

Responsibilities: 

• Act as the primary point of contact for clients, ensuring timely and accurate delivery of accounting and tax services. 
• Monitor and manage accounting and tax compliance requirements for clients, including tax and statutory filings. 
• Provide guidance to clients on accounting and tax best practices. 
• Coordinate with internal teams and local service providers to ensure timely delivery of services. 
• Develop and maintain excellent relationships both with clients and local service providers/teams to understand their needs and provide customized solutions with a proactive approach. 
• Support the development and implementation of new services and processes to improve the client experience. 
• Maintain accurate records of client information and ensure all documentation is up to date and complete by leverage the Systems include but not limited to Salesforce, SharePoint, FreshDesk, Microsoft Teams, and any other related software systems. 
• Create service tickets and sense check data provided by customers and/or local service providers/teams. Monitor the status of assigned tasks and tickets, provide regular updates where required. 
• Respond to customer ad hoc queries, ensure appropriate teams are involved in the event of either escalations or opportunities for service add-ons. 
• Build and maintain region and/or service line specific knowledge base. 
• Additional duties as assigned. 

Qualifications: 

• 5 years minimum experience with Accounting and Tax in a customer facing service delivery capacity. 
• Certified Public Accountant (CPA) a plus.
• Experience with IFRS and US GAAP. 
• Experience with market accounting systems such as Netsuite, Xero, SAGE Intacct, QuickBooks, or others.  
• General understanding of the differences and complexities of Bookkeeping, Accounts Payable & Receivable Processes, Management Reporting, Consolidation services, and the like across multiple jurisdictions. 

Requirements: 

• Strong customer facing skills.
• Excellent communication skills, both written and verbal. 
• Excellent analytical and problem-solving skills. 
• Project management and/or onboarding experience.
• Proficiency in Microsoft suite – Word, Excel, PowerPoint, Visio. 
• Dependable, consistent performer with a positive attitude and an ability to listen and work collaboratively across an organisation. 
• Self-motivated, detail orientated and driven with the ability to meet deadlines. 
• Ability to adapt to an evolving environment. 
• Works well with a team environment and be a proactive contributor to the overall success of the team. 
• Ability to manage multiple business relationships effectively and harmoniously. 

If you’re a driven individual who wants to make your mark in the heart of the innovation economy, we’d love to meet you. Join our #HSPGlobalSolutionTeam and help us power the next wave of global growth.

This role is located in Budapest, HU - We are a hybrid work environment and are in the office 3+ days/per week. Our office is located next to Kalvin square.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

• You are curious, eager to learn, and motivated to grow in your finance career.
• You are detail-oriented and take pride in getting things right the first time. 
• You’re comfortable working with data and enjoy solving problems with guidance.
• You’re a strong communicator and can clearly explain your work to others and are excited to collaborate with other functions.
• You’re a reliable team player who takes ownership of your responsibilities.
• You’re able to identify inconsistencies and dig into the data.
• You're open to change and thrive in a fast-paced environment.

What skills do I need?

• 3-5+ years of revenue accounting experience, ideally in a SaaS environment. 
• Strong NetSuite & ARM experience
• High accuracy, ownership, and ability to manage complex workloads.
• Strong communication skills and the confidence to work with customers and executives.
• Ability to troubleshoot issues, think end-to-end, and improve processes.
• US GAAP and ASC 606 experience is a plus.
• Proficiency with Netsuite (included the Advanced Revenue Management module) and Salesforce is a plus.
• English Fluency: You can communicate clearly and effectively in English.
• Bachelor’s degree in Accounting, Finance, or related field (or relevant experience).

Key Responsibilities:

• Perform end-to-end revenue accounting activities in NetSuite, including fulfillment, creation and maintenance of revenue arrangements, revenue plan updates, exception handling, and monthly revenue recognition support.
• Manage deal setup in NetSuite, including customer creation, contract configuration, and billing schedules. 
• Support the accounts receivable and billing team, especially as it relates to the professional services billing.
• Prepare and validate month-end close deliverables: revenue reconciliations, journal entries, contract asset/liability rollforwards, and revenue-related flux analyses.
• Maintain and review revenue reports, perform checks, and assist with complex deal reviews to ensure ASC 606 compliance.
• Partner with FP&A, Sales Ops, Legal, and Professional Services teams to ensure completeness and accuracy of revenue, billing, and project data.
• Support internal and external audit requests by preparing revenue schedules, documentation, and audit-ready support packages.
• Collaborate with and support the AR team on weekly AR aging insights with a focus on identifying revenue risks, trends, and collection priorities.
• Drive continuous improvement across revenue-related processes, systems, and cross-functional workflows.

Key Collaborators:

• Accounting
• Corporate Controller
• Tax
• FP&A
• Sales Operations
• Sales
• Customer Success
• Legal

Working At Tulip:

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Private Healthcare insurance 
• Company equity
• Virtual company events and happy hours
• Flexible work schedule and unlimited vacation policy
• Team Lunches in KFT Hub and office snacks
• Learning & Development benefits 
• HU Eyeglass Benefit
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.