The Position:

At OPSWAT, we build user-centric products to safeguard global critical infrastructure from cyber threats. We're at the forefront of Critical Infrastructure Protection (CIP) solutions and are seeking a highly skilled Senior Designer to join our Product Marketing Creative Team.

The ideal candidate will be an experienced designer capable of leading and evolving our creative marketing efforts across a diverse product portfolio. You will embody the brand, build a consistent and cohesive visual identity tailored to specific personas, and apply rigorous attention to detail. A deep understanding of style guides, spatial relationships, visual hierarchy, motion design, color theory, typography, design systems, responsive layouts, visual frameworks, and component libraries is essential.

This role will report to a regional Creative Leader, and will work closely with brand design, product design, web design, and other corporate functions to execute projects from concept to completion. In this fast-paced environment, you must be capable of juggling multiple projects, maintaining various schedules, and working with a global team spread across the USA, Europe, and Asia. Your ultimate goal is to produce best-in-class, award-level design work that drives leads.

What You Will Be Doing

• Collaborate with a global B2B cybersecurity brand currently in the hyper-growth stage.
• Influence the market's perception of OPSWAT Products with exceptional design.
• Create product marketing campaign collateral such as diagrams, PDFs, illustrations, and imagery.
• Design digital advertising assets such as banners, social ads, and landing pages.
• Manage your portfolio tasks and set priorities.
• Comply with visual systems including typography, iconography, and illustration.
• Ensure new design work aligns with user-centered principles, adheres to brand guidelines, and maintains a high quality.
• Verify your design work for pixel-perfect output.

What We Need From You:

• At least 5 years of relevant working experience
• Passion for marketing design, campaign creative, color theory, and typography.
• Bachelor's Degree and a compelling portfolio showcasing your best work
• Solid illustration skills
• Expertise in Adobe products such as Creative Cloud, Photoshop, Illustrator, Premiere, and InDesign.
• Proficiency in Figma.
• Familiarity with user-first UX principles and empathetic design thinking.
• Understanding of component-driven atomic design.
• Superior analytical abilities and exceptional project management skills with a high attention to detail.
• Strong time management skills.
• Basic familiarity with project management platforms such as JIRA.
• Excellent written and verbal communication skills with a professional level of  English fluency.
• Ability to give and receive constructive feedback in a professional manner.
• Capability to maintain composure under pressure.

It Would Be Nice If You Have

• Flexibility to coordinate with colleagues in different time zones.
• Experience with video, animation, and motion design.
• Proficiency in 3D programs such as Blender or Cinema 4D is a plus.

Why you'd love working here

• Meaningful work alongside passionate colleagues.
• International working environment in a global leading cybersecurity product company.
• Attractive compensation package with regular performance assessments and salary reviews.
• 13th-month salary and performance-based bonuses.
• 100% salary and full insurance coverage during the probationary period.
• Comprehensive health care program (PVI) for employee and family members.
• 15+ paid days off per year.
• Employee recognition programs with quarterly, annual, and President’s Club awards.
• Engaging team activities including team building, outings, sports, and trade union events.
• Modern open office located on the top floor in District 3, equipped with recreation areas, sports facilities, fresh fruits, coffee, and tea.

The position

We are looking for a Senior Marketing & Communications Specialist to own and scale OPSWAT Academy’s digital presence and marketing operations. This is a strategic, execution-oriented role responsible for growing the Academy’s global audience, driving engagement across digital channels, producing high-quality content, and ensuring marketing efforts translate into measurable business outcomes.

You will serve as the primary voice of OPSWAT Academy across social media, email, webinars, and digital campaigns — working closely with cross-functional teams including Sales, Channel, Marketing, and Product to amplify the Academy’s reach and impact.

What You Will be Doing

• Social Media Management & Growth
  • Own and manage the Academy’s social media presence across LinkedIn, YouTube, Twitter/X, and other relevant platforms
  • Develop and execute a consistent content calendar aligned with Academy programs, industry trends, and thought leadership themes
  • Create engaging content including posts, graphics, carousels, short-form video, and platform-native formats
  • Grow audience reach, follower base, and engagement rates through organic and community-building strategies
  • Monitor social media trends, competitor activity, and audience insights to continuously refine strategy
• Email Marketing & Digital Campaigns
  • Design, write, and execute email campaigns for Academy programs, product launches, events, and nurture sequences
  • Build and maintain segmented email lists across audience types (partners, customers, students, internal teams)
  • Optimize campaign performance through A/B testing, personalization, and conversion tracking
  • Manage the end-to-end email lifecycle from lead capture through engagement and re-engagement
• Webinar Production & Digital Events
  • Plan, promote, produce, and host Academy webinars including speaker coordination, registration management, and live moderation
  • Repurpose webinar content into social posts, blog summaries, email highlights, and video clips
  • Coordinate with internal stakeholders on cross-functional event promotion and follow-up
• Content Creation & Brand Communication
  • Write and produce marketing collateral including blog posts, landing pages, one-pagers, promotional assets, and Academy announcements
  • Maintain brand consistency across all Academy communications in alignment with OPSWAT brand guidelines
  • Collaborate with subject matter experts to translate technical cybersecurity topics into accessible, compelling content
  • Support Academy leadership with presentation materials, internal communications, and executive messaging as needed
• AI-Powered Content & Workflow Innovation
  • Leverage AI tools to accelerate content production, including drafting, ideation, visual generation, and repurposing workflows
  • Develop and document AI-assisted content processes that improve speed, quality, and consistency across channels
  • Evaluate emerging AI content technologies and recommend adoption where they deliver measurable improvements
• Analytics & Performance Reporting
  • Track and report on marketing KPIs across social media, email, webinars, and digital campaigns
  • Build and maintain dashboards that connect marketing activity to business outcomes
  • Provide regular performance reports with data-driven insights and optimization recommendations
  • Align all marketing efforts with Academy-level goals and revenue targets

What We Need from You

• 5+ years of experience in B2B digital marketing, content marketing, or communications (technology or cybersecurity industry strongly preferred)
• Proven track record managing social media channels with measurable audience growth and engagement outcomes
• Strong email marketing skills with hands-on experience in platforms such as HubSpot, or equivalent
• Experience planning, producing, and hosting webinars using platforms like Zoom, GoToWebinar, or similar
• Data-driven mindset with experience building reports, tracking KPIs, and using analytics to inform decisions
• Proficiency with AI content tools and a demonstrated willingness to experiment with emerging technologies
• Strong project management skills — able to manage multiple campaigns and deadlines simultaneously

Nice to Have

• Experience in cybersecurity, OT/ICS, or critical infrastructure domains
• Familiarity with LMS platforms and education/training marketing
• Video editing and short-form content creation skills (YouTube, Reels, Shorts)
• Graphic design proficiency (Canva, Figma, or Adobe Creative Suite)
• Understanding of channel/partner marketing dynamics in a B2B context

Role:  Account Director 

Location:  Ho Chi Minh City, Vietnam

About the role: 

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective needs-based content and digital media campaigns’‘to be the core craft and digital partner of Unilever powering global and regional creative excellence, achieved by elevating our people, expertise and culture to deliver shared success” 

This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client and would like to play a big part in defining and advancing a positive and highly productive design culture for OLIVER.  

The Account Director is the client’s partner to bounce things around with and to own the relationship, and they are the agency leader to be responsible for projects, the team resource required and the work to be delivered. They think ahead, spotting problems before they occur, managing client and internal expectations, support their team both managing up and down, and contingency planning as they go.  

They develop close relationships and a sense of partnership with their clients and foster trust based on their ability to deliver. This trust enables them to develop, nurture and protect the best work possible through the client process. Internally they have strong relationships with all team members and a thorough understanding of how to lead their team to create great work and help problem solve when it’s needed. They work in partnership with both Strategy and Creative, and are fluent in the strategic debates regarding their brands. They are passionate about our creative product and know what best in class looks like both in terms of creativity and results. 

What you will be doing: 

• Ability to manage a project with the client from beginning to end 
• To provide leadership and expertise to the onsite creative team at Unilever  
• Identify the best resource within your team to deliver the brief. 
• Schedule and manage team priorities and deadlines across client projects  
• Championing a lasting and strategic partnership that cultivates a client experience to engage and delight  
• Financial accountability. Stellar project management, fully responsible for financial management regarding jobs/accounts including forecasting. 
• Process Development and fulfilment – maintaining ongoing communications, both internal and external, to keep processes and resources streamlined  
• Brand guardianship  
• Presenting your work internally and to clients and manage workloads within agreed timings.  
• Resource Management - Working alongside the Creative Director to ensure you have the right people at the right time to deliver to client/ project needs 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Passion for deep-diving into a client’s business to get under the skin of it and fully understand their brands, products, and ways of working 
• The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity. 
• A strong understanding and experience of working with end to end digital creative solutions; particularly across Social Media, eCommerce and Social Commerce  
• Knowledge of account management, project management and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to studio output. Ambition to push for the best and create award-winning work 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Experience working with major FMCG clients, as well as beauty or cosmetic brands a huge bonus  
• Embodies the “can-do attitude” and is seen as a constant positive force on the team 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17301

#LI-JQ1 #LI-Onsite

Role: Social Media Specialist

Location:  Ho Chi Minh City, Vietnam

About the role: 

This is an opportunity to join OLIVER's in-house studio embedded with a leading global sportswear brand, as a Social Media Executive delivering B2C social content and community management across the brand's key channels in Vietnam.

Based in Vietnam, you'll be the driving force behind how the brand connects with its Vietnamese audience across Facebook, Instagram, TikTok, and dedicated community Facebook groups. Working closely with the in-house creative team, you'll translate global and regional toolkits into locally resonant content — managing everything from content calendar development and client presentations to daily channel operations and monthly performance reporting.

We support flexible working and are open to different arrangements. We offer reasonable adjustments throughout the process.

The Social Media Executive is responsible for bringing the brand to life across its social ecosystem in Vietnam. You'll work from regional toolkits and content calendars, adapting them for the local market while developing original BAU and campaign content ideas alongside the creative team. Day-to-day, you'll own the scheduling, publishing, and community management of all live channels — monitoring conversations, responding in real time, and enforcing brand guidelines across all internal and partner touchpoints. You'll also produce monthly performance reports, translating platform data into clear, actionable insights that inform future activity.

This role suits someone who is deeply attuned to the Vietnamese social landscape, genuinely curious about consumer behaviour, and comfortable managing both creative and operational responsibilities at pace.

What you will be doing: 

• Create and curate engaging B2C social content across Facebook, Instagram, TikTok, and dedicated community Facebook groups, drawing on supplied regional toolkits and content calendars
• Collaborate with the in-house creative team to develop monthly BAU content calendars and generate ideas for local campaign content
• Build and own a localised content calendar tailored to the Vietnam market — including product launches, seasonal moments, and market-specific scheduling
• Bring a social-first perspective to upcoming campaigns, content themes, and brand initiatives, contributing ideas that are relevant to the local audience
• Present content calendars to brand stakeholders as required, gathering feedback and actioning revisions clearly and promptly
• Own the scheduling and posting of all approved content across relevant social platforms
• Uphold and enforce brand social guidelines, both internally and with external partners
• Monitor social conversations across all channels, publish responsive content, and manage the daily operations of each platform
• Produce monthly social reports with platform data analysis, performance insights, and clear recommendations for optimisation

What you need to be great in this role: 

• Proven experience managing brand social media accounts across Facebook, Instagram, and TikTok in a B2C context
• Strong instinct for what content works — and the analytical skills to back it up with data
• Experience developing content calendars for both BAU and campaign activity, with the ability to juggle multiple workstreams
• Confident adapting regional and global toolkits for local market relevance without losing brand consistency
• Comfortable presenting to client stakeholders and responding to feedback constructively
• Experience with social media scheduling and management tools
• Skilled in social monitoring, community management, and reactive content publishing
• Professional proficiency in Vietnamese and English

Nice to have:

• Background working with sports, lifestyle, or fashion brands
• Familiarity with community-led brand programmes and activations
• Experience working within an in-house or embedded agency model

Gen AI & Agentic Thinking:

• Proficiency with Gen AI tools relevant to social media content creation, to enhance output quality and efficiency
• Experience building personal AI workflows to improve content development and planning processes
• Agentic approach to content calendar management and problem-solving — able to break down complex briefs and find efficient paths to delivery
• Ability to critically evaluate AI outputs and apply human judgment to protect brand voice and quality

Qualifications:

• Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.
• If you're excited about this role but don't meet every requirement, we encourage you to apply.

Keen to shape how a globally recognised brand shows up for its audience in Vietnam? Share your CV with us and let's talk.

Req ID: 17365

#LI-JQ1 #LI-Hybrid

About AppsFlyer

At AppsFlyer, we believe every challenge is an invitation to innovate. As a global leader in mobile measurement and marketing analytics, we empower marketers to make smarter decisions through data. With 25 offices around the world, we are united by curiosity, collaboration, and a shared passion for helping our customers succeed.

About the Role

We are seeking a Customer Success Manager (CSM) to join our high-performing team in Ho Chi Minh City.
This is a high-impact role supporting a portfolio of Enterprise customers across a variety of industries — including, gaming, finance, and entertainment.

As a trusted advisor and strategic partner, you will guide customers through their growth journey—maximizing the value of the AppsFlyer platform, aligning on business goals, and delivering measurable impact. You’ll play a central role in nurturing long-term relationships, enabling product adoption, and ensuring overall customer success.

What You’ll Do

• Serve as the primary point of contact for an enterprise portfolio of customers, managing the full post-sales lifecycle from onboarding through renewal.
  
  
• Collaborate closely with Account Managers and customer stakeholders to define clear success plans and proactively lead execution.
  
  
• Lead periodic Executive Business Reviews (EBRs) with senior stakeholders to review business outcomes, product adoption, and strategic alignment.
  
  
• Deliver tailored training sessions, product demos, and webinars to drive adoption and engagement across customer teams.
  
  
• Analyze customer usage data, key success metrics, and platform performance to surface insights and identify areas for optimization.
  
  
• Act as the customer’s internal advocate—translating feedback into actionable insights for our Product, R&D, and Support teams.
  
  
• Identify opportunities for upsell and expansion by understanding evolving business needs and aligning them with AppsFlyer’s offerings.
  
  
• Collaborate cross-functionally with global teams including Sales, Solutions Architects, Product, and Technical Support.

What You Bring

• 5+ years of experience in Customer Success, Account Management, or related strategic client-facing roles within SaaS, AdTech, or MarTech.
  
  
• Proven track record of managing large, complex accounts and influencing stakeholders at all levels—including C-level.
  
  
• Native Vietnamese and professional proficiency in English, both written and spoken.
  
  
• Exceptional communication and presentation skills, with a focus on storytelling, value articulation, and business impact.
  
  
• Strong technical aptitude with an ability to engage in discussions around APIs, SDKs, deep linking, and data integration.
  
  
• High degree of self-discipline, accountability, and attention to detail, excellent collaboration skills and experience working with cross-functional, multicultural teams.
• Resilient and adaptable, with the ability to thrive in fast-paced, high-pressure environments and respond effectively to change and ambiguity.

Nice to Have

• Exposure to mobile marketing, martech, or analytics platforms.
• Understanding of SDKs, APIs, or mobile attribution tools.
• Experience working with product or technical teams.
• Familiarity with AI-powered tools and workflows that enhance customer success, productivity, and decision-making.

Why Join Us?

At AppsFlyer, you’ll join a team that’s globally connected, values curiosity, and believes in making an impact beyond titles. We see temporary roles not as placeholders, but as strategic opportunities to create real value—for our customers, our team, and your own professional growth.

As a Customer Success Manager, you’ll work alongside some of the best minds in MarTech, gain exposure to industry-leading clients, and play a key role in shaping digital transformation journeys across Vietnam’s most innovative businesses.

AppsFlyer fosters a culture where learning, innovation, and personal development are actively supported. Your contributions during this time will be both visible and meaningful—not just to our internal teams, but to the customers whose success you’ll help drive. 

We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive environment. We encourage all qualified candidates to apply—even if you don’t meet every requirement listed.

Get To Know Our Team:

This position is located in Ho Chi Minh, Vietnam

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Vietnam identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Lead for Flights in Vietnam, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Vietnam market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Vietnam, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on Vietnam aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Vietnam highly preferred). 

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

Get To Know Our Team:

This position is located in Ho Chi Minh, Vietnam

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Vietnam identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Senior Lead for Flights in Vietnam, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Vietnam market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Vietnam, balancing growth, profitability, and long-term competitive positioning.
• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness.
• Be the market voice: Act as the go-to expert on Vietnam aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy.
• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience.
• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists.
• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly.
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Vietnam highly preferred).
• Proven track record of delivering growth through partnerships, negotiations, and strategy execution.
• Commercial acumen with the ability to balance short-term results and long-term market building.
• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels.
• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments.
• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders.
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

Get To Know Our Team:

This position is located in Ho Chi Minh, Vietnam

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Vietnam identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Senior Manager for Flights in Vietnam, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Vietnam market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Vietnam, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on Vietnam aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Vietnam highly preferred). 

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

Position Overview:

You’ll lead APAC PE/TD/CMF team to interface with product management, project management, industrial design, quality assurance, prototyping, testing, design engineering and merchandise sourcing in delivering a constant flow of innovative products. You also will collaborate with resource managers across product creation to plan, resource, and execute new projects. Ensure all engineering projects, initiatives, and processes are in conformance with organization’s established policies and objectives. Utilize best practice engineering methods and provide expert technical guidance for engineering initiatives. Incorporate components, materials, and tools that result in cost-effective and quality output. Groom and develop the engineering team to build a strong Production Engineering discipline.

该职位将领导APAC PE/TD/CMF，与产品管理、项目管理、工业设计、质量保证、原型设计、测试、设计工程和采购对接，提供源源不断的创新产品。您还将与采购经理在产品创建过程中合作，计划、资源和执行新项目。确保所有工程项目、计划和过程符合公司的既定政策和目标。利用最佳实践工程方法，为工程计划提供专业技术指导。整合各种要素、材料和工具，以实现成本效益和质量输出。培养和发展工程团队，建立强大的生产工程体系。

What You'll Do:

· Manage Vietnam engineer team by leading, coaching, and mentoring the team to accomplish the responsibilities and grow the capability continuously.

管理负责越南工程团队. 领导，培训并指导团队完成各项工作任务并持续提升团队能力。

· Cooperate with Product Creation team to meet project timelines, project quality and innovation efforts, to be lead for manufacturing process in design for manufacture (DFM)

与产品创新团队协作达成项目的时间表，项目质量及技术创新，成为设计制造中生产流程的主导者。

· Lead and coach PE/TD team to perform PE/TD’s duty in new product development process.

领导和指导PE/TD团队在新产品开发过程中履行PE/TD的职责。

· Assign PE/TD to join each specific project to support product design, complete design risk review and assessment, develop product test plan, perform engineering sample review and provide comments from product engineering perspective, be responsible for EIR and PSA sample review and approval.

指派产品工程师参加每个特定的新产品开发项目，以支持产品设计，完成设计风险审查和评估，制定产品测试计划，执行工程样品审查并从产品工程的角度提供意见。负责EIR和PSA样品的审核和批准。

· Drives the coordination between APAC engineer team and other function teams, focusing on technical communication and alignment with factories.

推动亚太工程师团队和其他职能团队之间的协调，重点关注与工厂的技术要求和规范达成一致。

· Partner with internal team and factories to ensure products are appropriately documented through a technical specification package, work Instructions are appropriately documented for manufacturing processes, and receive necessary change management for both.

与内部团队和工厂合作，确保使用合适的文件记录来管理产品和生产过程，并进行变更管理

· Partner with other function teams to ensure projects meet financial targets as related to COGs and Capital

与其他职能团队合作，确保项目达到与成本目标

· Familiar with OEM/ODM processes, build factory engineering capability assessment system and drive for continuous improvement to have the product creation process more smoothly and shorten the lead-time.

熟悉OEM/ODM流程, 建立工厂工程能力评估系统，并推动持续改进，以使新产品开发过程更加顺利, 并缩短新产品开发周期。

· Works closely with QA to solve technical issues related to product function and performance.

与质量团队紧密合作，解决与产品功能和性能相关的技术问题。

· Drives and organize periodic engineering seminar within PE/TD team and with cross functional teams by case study, lesson learning and experience/knowledge sharing.

通过案例分析、经验教训和知识分享，推动和PE/TD 团队内部以及和跨职能团队定期的工程研讨会。

· Identify, investigate, and adapt tools and techniques for product and process improvement, demonstrate excellent time-management, problem prevention and problem-solving skills.

发现并改进和产品及流程相关的解决方案和技术，具备出色的时间管理、问题预防和解决能力。

· Mentor and develop the engineer team by identifying educational and professional development opportunities for team members and work out their development plan.

指导和发展工程团队，为团队成员确定教育和职业发展机会，并制定发展计划。

Who You Are:

· Strong process-wise thinking and logical analytical capability.

较强的流程思维和逻辑分析能力。

· Good knowledge in textile cut&sew and RF welded, and basic knowledge on metal and plastic injection.

熟悉纺织品裁剪缝和射频焊接工艺，并具备金属和塑料注塑方面的基础知识。。

· Extensive knowledge of manufacturing processes and associated product design requirements for processes.

广泛的制造工艺和产品设计转化的知识。

· Qualification process knowledge in best practices such as PPAP, validation/verification through DFMEA/Test Plan/PFMEA/Control Plan

熟悉流程管理，例如PPAP/DFMEA/测试计划/PFMEA/控制计划的验证/验证

· Capability to partner with functional teams to assemble a robust technical specification package to capture product design intent, requirements, and expectations.

有能力与其他团队协作创建技术规格包，以捕获产品设计意图，需求和期望。

· Rich experience in project/team management and very familiar with project process , Skilled at prioritizing tasks and managing timelines.

具有丰富的项目/团队管理经验，非常熟悉项目流程，擅长确定任务优先级和管理时间表。

· Familiar with software which is used in hard goods and soft goods industry.

熟悉各种工程用软件。

· Strong verbal, written and presentation skills, with the ability to communicate effectively and professionally in English, rich experience on working and communicating directly with US based product creation teams.

较强的口头、书面和表达能力，具有有效和专业的英文沟通能力, 具有与美国产品开发团队直接工作和沟通的丰富经验。

· Respond effectively to sensitive inquiries or complaints and maintain confidentiality of sensitive information.

有效回应敏感询问或投诉，并对敏感信息保密。

· Bachelor's degree or above, major in Mechanical Engineering, or Fashion Design and Engineering, or Textile Engineering and manufacturing related.

学士学位以上，机械工程，服装设计与工程、纺织工程与制造相关专业

· 10+ years of experience on engineering, engineering experience on soft goods is preferred.

10年及以上工程经验, 软包工程经验优先

· 5+ years leading a Team Engineers

5年及以上工程团队管理经验

· Travel 30%

出差频率占工作30%及以上

Enterprise Customer Solutions Manager

Company Introduction

Our mission is to enable every organization to be climate conscious and positive with the world’s best climate software and data products. Persefoni is creating an all-in-one platform that allows organizations to measure, analyze, and reduce their Enterprise Carbon Footprint. Our goal is to provide our customers unprecedented visibility and insights into the impact their organization has on the environment. Leveraging the latest breakthroughs in data science and software, our technology will empower teams and leaders to mobilize their organizations to continuously improve their greenhouse gas emissions metrics.

About The Role (What you will get to do)

Our Customer Solutions team is looking for a proven Enterprise Customer Solutions Manager to guide our enterprise customers through an environmental sustainability digital transformation. The objective will be to drive business and technical value for customers in varying maturity stages of their environmental sustainability journey. You will understand the Persefoni product in great depth to foster customer engagement and user adoption. The goal will be to quickly onboard new customers and ensure they get the most from the Persefoni product and support.

In Customer Solutions, you will be proactive in defining the strategic direction and operational strategies for your accounts. You will act on the customer’s behalf to ensure they achieve their carbon and sustainability goals, and you will champion their product needs as the voice of the customer. There will be opportunities to identify areas for continuous improvement, contribute to process definition and most importantly develop the talent within our department.

If you are a customer champion, passionate about solving problems, advising customers, and making the world more sustainable, you will bring tremendous value to our customers and team!

Responsibilities (What we expect)

• Cultivate the successful accelerated adoption and onboarding of the Persefoni platform at key organizations to help customers realize the business value of our partnership and offerings.
• Own the customer journey as the main point of contact, defining a success plan with deliverables, and ensuring clear communication across all activities of the customers’ post-sale journey.
• Provide coaching and education to improve adoption of the Persefoni product. 
• Identify, clearly communicate, and manage risk throughout the year through proactive touchpoints and taking the lead in developing resolution strategies.
• Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and blogs.
• Partner with Sales, Solution Architecture, Marketing, and Executives to help ensure expansion opportunities are identified and closed successfully.
• Support subscription renewal plan by ensuring on-time invoicing and onboarding all customers to project managing potential development or functional improvements.

Qualifications (What you bring to the role)

• 3+ years CSM or Account Management experience and preferably within the SaaS industry.
• Experience working closely with C-level / SVP-level executives.
• Experience with executive business reviews.
• Experience in ESG performance, sustainability management, or environmental consulting is a plus.
• Experience in technical training and adoption.
• Engaging phone & video presence: enthusiastic and high energy, but also poised, confident, and extremely professional.
• Comfortable in a fast-paced, global team. 

How You'll Know You’re on the Right Track

• You will be able to articulate how Persefoni incorporates carbon accounting standards and sustainability reporting frameworks within our platform in your first 3 months.
• You will demonstrate proficiency in the Persefoni platform and deliver an amazing customer onboarding experience in the first 3 months.
• You will be capable of using Persefoni systems and processes (including SFDC, ChurnZero, Zendesk, etc.) to appropriately track and report on relevant customer activities and information within your first 3 months.
• You will ensure customer health is high for renewal purposes and mitigate any risk on the account that could result in churn within your first 3 months.

Job Type:

Full-time position located in Ho Chi Minh City, Vietnam governed by Vietnam labour regulations, with the Persefoni entity being established in Vietnam.   

Interview Process

• Step 1: Interview with Talent Acquisition

• Step 2: Interview with Vietnam Customer Solutions team

• Step 3: Interview with Director, Customer Solutions

• Step 4: Interview with VP, Customer Solutions

• Step 5: Offer extended

• Step 6: Background check and onboarding

Persefoni is an Equal Opportunity employer

We are committed to valuing and respecting people and organizations of all backgrounds. We proudly bring this to life by fostering a culture of innovation, creativity, diversity of thought, and inclusion.

We strive for each of our team members to be able to show up for work every day as their genuine selves. Similar to the reverence given to Earth’s biodiversity, we recognize the vast potential that exists when all of the facets of diversity within our team are appreciated and illuminated. This policy extends to all aspects of our employment practices.

About the Role

The Senior Account Executive - Commercial Accounts is responsible for identifying, developing, and closing business to new and existing customers within their Territory. This is a highly collaborative role, working with Veeam internal teams (Sales Development, Sales Engineering, Marketing etc) as well as our Channel, Alliance and MSP Partners to ensure the successful execution of their sales plan for the assigned Territory. 

What You’ll Do

• Develops sales activities with commercial segment new customers; upsells and cross sells to the existing commercial customers
• Develops sales pipeline by proactive calling to convert sales conversations to identified prospects
• Works with regional sales team to advance opportunities to closure, including Systems Engineers to technically qualify and deliver product demonstrations
• Closes business in conjunction with Veeam partners (in tier-two model)
• Meets individual and team revenue targets Leverages business generated by partners with end users/customers
• Drives account strategies and coordinates team selling efforts with Inside Sales Reps, Channel Partner Managers, Marketing, Sales Engineering and others to close business
• Effectively executes a territory plan to maximize revenue
• Enters forecasting and account/opportunity details in Veeam’s CRM (SalesForce)
• Engages with Veeam Strategic Alliance partners to drive mutually beneficial revenue opportunities
• Proposes, coordinates and participates to marketing activities within the territory Ability to travel 0 - 75% of the time within the assigned territory/region requirements

What You’ll Bring

• Bachelor’s Degree required (a combination of education and experience will be considered).
• Experience with vendors associated with Virtualisation technology strongly desired.
• Experience in mid-market to enterprise software sales; direct and channel sales experience required with experience managing resellers at a tactical, transaction-based level.
• Proven track record of accomplished selling in the mid-market to IT infrastructure specialists; must have an in-depth understanding of technology trends and issues and their impact on enterprises.
• Proven ability to develop new sales with strong cold-calling and prospecting skills.
• Must have knowledge of solution selling and value-based selling techniques.
• Must be available to travel up to 50% within the assigned territory.
• Be a self-starter with the ability to learn quickly.
• Be a high-energy sales person who is comfortable working in a fast-paced environment where roles and responsibilities change quickly.
• Experience in some sectors and channel development will be valued

#LI-SM2

Overview of the role:

Microsoft and InMobi have entered into a partnership. As per this, InMobi will be an exclusive partner for Microsoft’s Advertising inventory. Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Ads platform. InMobi will be responsible for complete management/transaction across Bing.  

We are seeking a Lead Account Manager with search advertising experience, an attention to detail, customer obsession, and a passion to learn and adapt in an evolving environment. The individual will be coordinating with a team of Account Strategists and supporting the Account Management Head to achieve customer satisfaction and revenue objectives. As an AM, you will be serving Corporate customers by applying customer obsession to what clients care about and need, and building and maintaining strong, trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency/tool provider. The AM will be responsible for managing an assigned set of clients focused on attaining revenue targets, feature adoption, and client-driven goals.

Role requirements & expectations: 

• Shared culture of diversity and respect: Create a collaborative, trust-based work environment where differences in communication styles are considered, and the perspectives of others are respected and valued. Demonstrate Search Advertising’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning 
• Strong customer relationships and account health: Own the day-to-day management for newly onboarded & existing customers. Flawless execution of campaigns. Strong coordination with internal resources for execution of core tasks. Awareness and understanding of all required billing and compliance requirements. Contribute to a quality and actionable Customer Plan. 
• Pursue optimizations to deliver quota expectations: Drive campaign-level budget upsell and optimization opportunities that align with the ROI goals of the client and drive incremental revenue. Leverage internal tool-directed tactics to inform and prioritize upsells and optimizations, seeking to drive swift implementation. Drive tactic improvement by providing thoughtful feedback to make opportunities more relevant to client goals. Leverage self-serve tools and community forums to deliver insights for non-Insights-enabled clients. 
• Fluent advocate of the Bing Story: Educate clients on how the Bing Ads platform and existing features help them to reach their business goals and execute on budgets. Ensure regular client engagement with the BingAds platform, and aim to reduce customer reliance on AM for routine tasks. Utilize all available readiness and insights to ensure you are a fluent advocate of the Bing story. Develop and demonstrate an intermediate level knowledge of emerging products/features. 
• Collaborative and high-performing account team:  Ensure timely and proactive customer escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day escalations & revenue blockers. Partner with the account team to submit actionable feedback on product, tool, and processes through relevant channels. Own and effectively execute the customer transition process and operational excellence in execution of change management (Book of Business update).  
• Continuous business learning and professional growth: Continually strengthen your Bing Ads and Search Industry expertise, take personal accountability for your career and personal development; create, update, and regularly check in on your career development plan. Complete the required and recommended trainings and apply what you learn to further your growth in your role and career progression. 

What is expected of you? 

• Minimum 3 years of experience in Search Engine Marketing, Sales, or online media, and Service experience required in Vietnam 
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc. 
• Strong troubleshooting and problem-solving tools with a 'can-do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process. 
• Demonstrated ability to consistently meet or exceed revenue goals or targets  
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions 
• Effectively navigate through ambiguity and complexities related to client management 
• Talented in storytelling and delivering engaging presentations  
• Solid knowledge of the search industry, trends, and customers' needs 
• Passion for technology as an enabler for customer and company growth 
• Bachelor’s degree required. MBA preferable 
• Critical thinker who is organized and can make decisions based on clear priorities 
• Collaborative teammate who can build successful team relationships with partners, and can prioritize multiple tasks 
• Flexible and able to quickly adapt to changing business needs and processes 
• Excellent written and verbal communication skills 
• Willingness  to travel 

Preferred:

• Bing Ads Certification 
• Experienced in using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis 

About the role

We are looking for a Customer Success Manager to spearhead our enterprise solutions business in Ho Chi Minh City, Vietnam.

As a CSM at Appier, you aren't just a point of contact; you are a strategic partner. You will bridge the gap between complex technical capabilities and real-world business outcomes. Your mission is to ensure our enterprise clients are able to maximize their project key metrics results through our AI-driven Martech Enterprise solutions (Personalization Cloud, Data Cloud and AI Agents)

This role will begin as a 3-month contractor position, to be converted into a permanent position at the end of the contract period if performance standards are met.

Responsibilities of the role

• Strategic Stakeholder Management: Navigate complex enterprise hierarchies to build and maintain relationships with key personas—from C-level executives to project leads and end-users. You will act as the primary advocate for the client within Appier and the primary consultant for the client’s digital transformation.
• Strategic Adoption: Drive deep product integration and "stickiness" by aligning Appier’s solution with the client’s specific KPIs (e.g., ROAS, Conversion Rates, Retention).
• Customer Journey Mapping: Define and execute the post-sale journey, ensuring seamless onboarding and continuous value delivery through new use cases and feature rollouts.
• Retention & Growth: Own the commercial health of your portfolio, maintaining high retention rates while identifying white-space opportunities for upsells and cross-sells.
• Technical Problem Solving: Act as the first line of strategic defense, troubleshooting challenges and collaborating with Product/Engineering teams to turn customer feedback into product roadmaps.
• Cross-Functional Collaboration and Ownership: Work closely with Sales, Pre-sales, and Technical Support to ensure a unified "One Appier" experience for the client.

About you

[Essential]

• Experience: 3+ years in Customer Success or Account Management within a high-growth Software/AI environment
• Domain Expertise: Solid understanding of the digital marketing ecosystem
• Strategic thinker with deep analytical skills: Ability to translate raw data into actionable insights and Business Reviews (BRs) that resonate with senior leadership.
• Tech-Savvy: Comfortable discussing APIs, SDKs, and data integration logic with technical teams while translating those concepts for marketing users.
• Language Proficiency: Native Vietnamese speaker with Fluent English (written and verbal) to support SEA customers. 

[Nice to haves]

• Fast-learner, ability to strive in a fast-paced environment 
• Strong organizational and people management skills
• Effective and productive collaborator to drive cross-functional initiatives
• Excellent communicator with strong presentation skills
• Sales/pre-sales experience a plus

#LI-JP1

Position Overview

The Soft Goods Development Engineer is responsible for engineering the development of Stanley 1913’s Soft Goods collection, ensuring it is functionally viable, meets design intent, is efficient in production and within margin objectives.

The role is also responsible to assess product designs and offer suggestions to structurally enhance the product. At the same time, this role will work closely with the manufacturing partners to ensure they are optimizing the plant for efficiency, employing tooling, reducing production bottle necks and minimizing minutes on the line.

This role also leads innovation research for Soft Goods and introduces best practices from the industry to both the Stanley 1913 brand and the manufacturing partners.

What You'll Do

• Partner closely with Stanley 1913 design and product development teams on existing and new projects. Provide input from engineering aspect to guide the product teams on construction and raw material choices.
• Partner closely with Stanley 1913 Quality team and together lead critical milestone events such as Pre-Production runs, Pilot runs, Test Orders and similar. Identify weaknesses and trouble shoot solutions.
• Partner closely with Stanley 1913 sourcing team to engage and train the manufacturing partners on industry best engineering practices for Soft Goods.
• Collaborate closely with manufacturing partners ensuring optimization of the welding and sewing lines.
• Attend regular meetings with cross functional teams and be able to provide updates, relay actions and improvements made, and point out risks and plans to offset.

Interaction and Environment

Reporting to Sr Manager, Quality and Engineering, this role will interact across multiple functions in China, USA, Vietnam, Cambodia and potentially others.

Physical Activities Required to Perform Essential Functions

• Should be able to stand and sit for extended periods of time.
• Should be able to lift 40 pounds if required.
• Be able to travel as needed within and outside of country of station.
• Willingness to work outside traditional office hours when asked.

Who You Are

• Engineering background with experience in textile cut and sew and RF welded soft goods.
• Working knowledge of Six sigma methodology preferred.
• Expert with Adobe Illustrator, 3D Modeling Preferred , and other professional software.
• Excellent communication skills - written, spoken, listening.
• Out of the box thinker, yet analytical and with a bias for process.
• Strong planning & implementation skills, adherence to timelines a must.
• Ability to influence to gain the best outcome for Stanley 1913 products.
• Respond effectively to sensitive inquiries or complaints and maintain the confidentiality of sensitive information.
• Bachelor's degree or above, major in Engineering Discipline, preferred.
• 8+ years of experience in soft goods engineering for a consumer goods brand with global reach.

Work with the Best

We are Orderly, the ultimate destination for decentralized trading platforms. We are not satisfied with the limitations of centralized exchanges or the complexities of building decentralized order books. We aim to make trading easy, fast, and secure for everyone. How? By fusing the simplicity of CeFi with the power of DeFi.

At the heart of the issue lies “liquidity”. Builders often grapple with a paradox; traders need liquidity, but liquidity demands traders. Our solution is simple as is bold –concentrate all liquidity into one order book. One order book that connects all the liquidity in the crypto space.

Our ambition doesn't stop there. We're omnichain, championing chain abstraction. We envision seamless transactions, where the underlying blockchain is merely a detail. By concentrating liquidity, we aim to redefine the crypto landscape, making bridging and wrapped assets a thing of the past.

We are Orderly, and we are here to revolutionize DeFi, democratizing access to financial opportunities and fostering a fair, equitable paradigm for all.

A Glimpse into Your Future at Orderly Network

Orderly's affiliate manager is responsible for building and managing a company's affiliate program, including recruiting new affiliates, maintaining relationships with existing ones, and negotiating contracts: 

• What will you be working on?
  • Maintain a deep, up-to-date understanding of the affiliate marketing landscape, including industry trends, emerging technologies, and key players in the crypto and blockchain space.
  • Identify, source, and onboard the right set of affiliate partners to align with the company's product goals and business strategy.
  • Build, maintain, and grow strong relationships with top affiliates globally, ensuring long-term partnerships and mutual success.
  • Manage and optimize relationships with existing affiliates and clients, ensuring consistent performance and alignment with business objectives.
  • Collaborate with affiliate partners and internal teams to design and implement campaigns; work closely with Product and Engineering teams to address affiliate needs and ensure seamless integration and execution.
• Who will you be working with?
  • Maintain close collaboration with the Marketing, Operations, Product, and Business Development teams to ensure cohesive strategies and streamlined processes.
• About you
  • The ability to build relationships and manage a diverse community
  • The ability to thrive in a fast-paced environment
  • Strong analytical skills and the ability to interpret data
  • Proficiency in Microsoft Excel
  • Knowledge of affiliate networks
  • Exceptional planning and project management skills

Interested in Learning More?

• Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
• If you have experience in developing trading systems or financial-related products is a plus.
• You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed. 
• Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our External Referral Incentives Program as well.

Work with the Best

We are Orderly, the ultimate destination for decentralized trading platforms. We are not satisfied with the limitations of centralized exchanges or the complexities of building decentralized order books. We aim to make trading easy, fast, and secure for everyone. How? By fusing the simplicity of CeFi with the power of DeFi.

At the heart of the issue lies “liquidity”. Builders often grapple with a paradox; traders need liquidity, but liquidity demands traders. Our solution is simple as is bold –concentrate all liquidity into one order book. One order book that connects all the liquidity in the crypto space.

Our ambition doesn't stop there. We're omnichain, championing chain abstraction. We envision seamless transactions, where the underlying blockchain is merely a detail. By concentrating liquidity, we aim to redefine the crypto landscape, making bridging and wrapped assets a thing of the past.

We are Orderly, and we are here to revolutionize DeFi, democratizing access to financial opportunities and fostering a fair, equitable paradigm for all.

A Glimpse into Your Future at Orderly Network

Orderly's affiliate manager is responsible for building and managing a company's affiliate program, including recruiting new affiliates, maintaining relationships with existing ones, and negotiating contracts: 

• What will you be working on?
  • Maintain a deep, up-to-date understanding of the affiliate marketing landscape, including industry trends, emerging technologies, and key players in the crypto and blockchain space.
  • Identify, source, and onboard the right set of affiliate partners to align with the company's product goals and business strategy.
  • Build, maintain, and grow strong relationships with top affiliates globally, ensuring long-term partnerships and mutual success.
  • Manage and optimize relationships with existing affiliates and clients, ensuring consistent performance and alignment with business objectives.
  • Collaborate with affiliate partners and internal teams to design and implement campaigns; work closely with Product and Engineering teams to address affiliate needs and ensure seamless integration and execution.
• Who will you be working with?
  • Maintain close collaboration with the Marketing, Operations, Product, and Business Development teams to ensure cohesive strategies and streamlined processes.
• About you
  • The ability to build relationships and manage a diverse community
  • The ability to thrive in a fast-paced environment
  • Strong analytical skills and the ability to interpret data
  • Proficiency in Microsoft Excel
  • Knowledge of affiliate networks
  • Exceptional planning and project management skills

Interested in Learning More?

• Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
• If you have experience in developing trading systems or financial-related products is a plus.
• You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed. 
• Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our External Referral Incentives Program as well.

Position Overview: 

The Soft Goods Technical Development Manager is responsible for leading APAC TD team to drive the development of Stanley 1913’s Soft Goods collection, ensuring it is functionally viable, meets design intent, is efficient in production and within margin objectives.

The role is also responsible to assess product designs and offer suggestions to structurally enhance the product. At the same time, this role will work closely with the manufacturing partners to ensure they are optimizing the plant for efficiency, employing tooling, reducing production bottle necks and minimizing minutes on the line.

This role also leads innovation research for Soft Goods and introduces best practices from the industry to both the Stanley 1913 brand and the manufacturing partners.

Reporting to Sr Manager, Engineering, this role will interact across multiple functions in China, USA, Vietnam, Cambodia and potentially others.

What You'll Do:

• Manage APAC TD team by leading, coaching, and mentoring the team to accomplish the responsibilities and grow the capability continuously.
• Lead and coach TD team to perform APAC TD’s duty in new product development process.
• Deliver tasks assigned on time and efficiently in a positive and collaborative manner. Delivery includes both the technical considerations, as well manager responsibilities.
• Assign TD to join each specific project to support product design, complete design risk review and assessment, develop product test plan, perform sample review and provide comments from product development perspective, be responsible for Confirmation sample and PSA sample review and approval.
• Partner closely with Stanley 1913 design and product development teams on existing and new projects. Provide input from engineering aspect to guide the product teams on construction and raw material choices.
• Partner closely with Stanley 1913 Quality team and together lead critical milestone events such as Pre-Production runs, Pilot runs, Test Orders and similar. Identify weaknesses and trouble shoot solutions.
• Partner closely with Stanley 1913 sourcing team to engage and train the manufacturing partners on industry best engineering practices for Soft Goods.
• Collaborate closely with manufacturing partners ensuring optimization of the welding and sewing lines.
• Lead regular meetings with cross-functional teams and be able to provide updates, relay actions and improvements made, and point out risks and plans to offset.
• Build factory engineering / technical capability assessment system and drive for continuous improvement to have the product creation process more smoothly and shorten the lead-time.
• Lead innovation activities from factory side, provide strong understanding to evaluate ideas together with creation team.
• Drive quick strike projects to support quick needs from product management team.

Who You Are:

• Technical / Engineering background with experience in textile cut and sew and RF welded soft goods (Bag related experience preferred).
• Working knowledge of Six sigma methodology preferred.
• Expert with Adobe Illustrator, 3D Modeling Preferred, and other professional software.
• Excellent communication skills - written, spoken, listening.
• Out of the box thinker, yet analytical and with a bias for process.
• Strong planning & implementation skills, adherence to timelines a must.
• Ability to influence to gain the best outcome for Stanley 1913 products.
• Rich experience in project/team management and very familiar with project process, Skilled at prioritizing tasks and managing timelines.
• Respond effectively to sensitive inquiries or complaints and maintain the confidentiality of sensitive information.
• Bachelor's degree or above, majoring in Technology / Engineering Discipline, preferred.
• 10+ years of experience in soft goods development for a consumer goods brand with global reach.
• 5+ years leading TD team (Soft Good)
• Solid experience of technical writing, documentation and presentation
• Confidence working with, and presenting to internal and external clients
• Direct experience communicating with factories
• Travel 30%~50%