The Opportunity

As an Air Operations Associate, you’ll play a key role in ensuring smooth and timely air freight movements for our customers. You’ll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track.

This role combines hands-on operations, customer service, and documentation work — helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Vietnam gateway.

What You’ll Do

• Execute end-to-end air shipments :
  • Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP’s provided.
  • Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required
  • Timely invoicing to clients/ agents as well as checking and confirm incoming invoice of sub-contractors on time & correctly.
  • Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement
  • Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcontractors’s standards and services.
  • Ensure all operational activities comply with international shipping regulations, company policies, and customer SOPs.
  • Handle customers statistics and reports or any special request for improve system.
• Support data and system accuracy: Keep Flexport systems updated to meet KPIs and maintain high-quality data.
• Collaborate across teams: Work closely with account managers and customs teams to ensure smooth operations and a great customer experience.
• Drive improvement: Identify and suggest process enhancements to increase efficiency and quality.
• Take ownership: Support teammates and take on additional tasks when needed/ required.

What We’re Looking For

• Bachelor’s degree in logistics, supply chain, business, or related fields.
• 1–2 years of experience in air operation or related roles in freight forwarding/logistics.
• Fluent in Vietnamese, with good written and spoken communication. Good communication of written and spoken English.
• Detail-oriented, structured, and eager to learn global supply chain operations.
• Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times.
• We are looking for candidates who are flexible and open to work on weekends.

What You’ll Gain

• Deep expertise in air freight operations (imports, exports, intermodal).
• Hands-on exposure to international logistics systems (carriers, customs, warehouses).
• Opportunity to grow into Senior Associate, Team Leader, or Account Management roles as Flexport Vietnam scales.
• Be part of a fast-growing international company with training and development from global experts.

The Position

As the Regional Sales Manager for Vietnam, you will be responsible for owning the revenue generation process and exceeding company revenue targets in Vietnam by learning the OPSWAT technology, developing and implementing a strategic account plans targeting deployments of our Cybersecurity platforms and solutions. You will be held accountable for building long-term relationships inside target accounts and with BFSI, Enterprise and Critical Infrastructure related industries to solve strategic issues and generate opportunities. This role will be both strategic and hands-on, managing and working with senior management to develop and advance current and new revenue models. The ideal candidate will have multiple years of continually exceeding multi-million-dollar sales quotas while forecasting accurately and selling cybersecurity solutions.

This position will cover the Vietnam territory and is highly preferred to base in Hanoi.

What You Will Be Doing

• Strategically targeting business opportunities that leverage high-value use cases in primarily banking, financial services, insurance and enterprise industries.
• Developing and executing sales strategies and tactics to sell OPSWAT products, solutions and services in order to exceed sales quotas.
• Communicating value propositions to clients that speak intimately to their needs and requirements.
• Utilizing client-centric, solutions-oriented selling strategies and a hunter’s mentality to identify, qualify and convert enterprise sales.
• Effectively articulating financial ROI/TCO value and build value throughout the negotiation process.
• Maintaining extensive account and opportunity detail in the Salesforce CRM system, including account win plans, customer touchpoints and sales inhibitors.
• Accurately forecasting and reporting revenue projections to management.
• Overachieving annual quotas measured quarterly.
• Performing other tasks assigned by the direct supervisor.

What We Need From You

• You have from 5+ years of experience successfully selling technology products and Cybersecurity solutions to BFSI, Enterprise and Critical Infrastructure related accounts in Vietnam
• You have a Bachelor’s degree, preferably in a technical discipline or equivalent experience.
• You possess an understanding of security threats, solutions, and security tools.
• You have a successful track record selling complex-solutions directly to enterprise accounts in Vietnam.
• You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the “C” level, and are comfortable articulating the technical and business value of the OPSWAT platforms.
• You keep your pipeline accurate and your forecast updated for management.
• Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts.
• Ability to set goals, prioritize tasks, and achieve success with minimal oversight in a sometimes ambiguous work environment.
• Ability to work in a fast-changing environment and able to work under pressure.
• You have excellent time management skills, and work with high levels of autonomy and self-direction.
• You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals.
• You have strong sense of urgency and personal accountability In depth knowledge of sales tools (i.e. Salesforce)
• You are highly ethical and professional personal conduct.
• You are able to travel as necessary to your assigned accounts, or as required by the company.

We’re building a small remote IT Operations team in Vietnam to provide helpdesk and operational coverage during weekends and off-peak hours for a globally distributed company. We’re hiring three positions covering:

• Full weekend coverage (Saturday & Sunday, 24 hours) split across three 8-hour shifts
• Weekday shifts (one or two days per person, 06:00–14:00 ICT) covering Asia-Pacific business hours and bridging US/EU gaps

Schedules are coordinated across the team with flexibility to swap shifts as long as full coverage is maintained. Hours range from 24–32 per week depending on schedule.

These are hands-on roles splitting between reactive helpdesk support and proactive project work. During quieter periods you’ll have space for system improvements, maintenance, and new solutions.

Available Schedules (all times ICT/Vietnam)

Schedule A — 32 hours/week

Monday, Friday, Saturday, Sunday: 06:00–14:00

Schedule B — 32 hours/week

Tuesday, Wednesday: 06:00–14:00 | Saturday, Sunday: 14:00–22:00

Schedule C — 24 hours/week

Thursday: 06:00–14:00 | Saturday, Sunday: 22:00–06:00

Please indicate which schedule(s) you’re interested in when applying.

What You’ll Do

• First responder for employee IT support via helpdesk tickets, chat, and other channels.
• Troubleshoot issues across Windows, macOS, and Linux environments.
• Manage user accounts, access, and permissions through Okta, Active Directory, and Google Workspace.
• Administer SaaS platforms including CrowdStrike, Jira, Slack, and others.
• Handle zero-touch workstation deployment and remote endpoint management.
• Monitor systems and security tooling for alerts or events requiring escalation.
• Maintain support documentation and runbooks.
• Coordinate with vendors on hardware procurement, returns, and repairs.
• Take on project work — system improvements, automation, and new solutions during downtime.

You May Be a Good Fit If You Have

• Strong English proficiency, written and verbal. You’ll communicate with employees across multiple timezones via chat, tickets, and video calls.
• Experience in helpdesk, desktop support, or IT operations covering Windows, macOS, and Linux.
• Working familiarity with identity and access management — Okta, Active Directory, or similar.
• Comfort administering cloud-based platforms (Google Workspace, Jira, Slack, etc.).
• Familiarity with Linux servers and/or Windows Server environments.
• Some scripting ability (Bash, Python, or similar) or willingness to develop it.
• Basic understanding of cybersecurity principles — hands-on experience is a plus.
• Personal curiosity about technology — home labs, side projects, automation experiments, anything that shows you tinker and learn on your own.

Bonus

• SSO and provisioning protocols (SAML 2.0, SCIM).
• Endpoint management and zero-touch deployment tools.
• Networking fundamentals, VPNs, and firewall/routing concepts.
• A/V and telecom systems.
• Authorization and privilege management (LDAP/AD binding, least-privilege access).

Work Style

• Independent on weekends with escalation paths for critical issues.
• Weekday shifts overlap with the broader IT and security team for collaboration and handoffs.
• We value self-motivation, clear communication, and a genuine desire to grow your skills and step outside your comfort zone.
  
  
  
  
  
  
  #LI-KG1
  #LI-VIETNAM
  #LI-INDIA

Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people.

What We Offer:

• Competitive and attractive compensation package with clear career road-map – where you feel challenged everyday
• We offer a strong culture of learning and development: training courses, library, speakers, share and learn events
• Learn from who sits next to you! Working in WQ you are surrounded by smart and talented people
• Premium Health Insurance and Employee Assistance Program
• Generous time-off policy, re-creation sabbatical leave (based on tenure), Trade Union benefits for staff and family
• Team building activities every month: Local engagement events – Employee clubs: football, ping-pong, badminton, yoga, running, PS5, movies, etc.
• Annual company trip and occasional global conferences – opportunity to travel and connect with our global teams
• Happy-hour with tea break, snacks and meals every day in the office!
  
  #LI-QM1

The Role: Research is at the core of WorldQuant. Through rigorous exploration and unconstrained thinking about how to apply data to the financial markets, our researchers are in constant search of new alphas. Researchers at WorldQuant employ tested processes seeking to identify high-quality predictive signals that we believe are undiscovered by the wider market. These signals are mathematical expressions of data that are used as inputs in our quantitative models.

WorldQuant is seeking an exceptional individual to join the firm as a Quantitative Researcher. The person must have a strong understanding of the investment research process to create computer-based models that seek to predict movements of global financial markets. While prior finance experience is not required, a successful candidate must possess a strong interest in learning about finance and global markets. Candidates will have a research scientist mind-set; be a self-starter, a creative and persevering deep thinker who is motivated by unsolved challenges.

What You’ll Bring:

• PhD. or M.S. degree from a leading university in a quantitative or highly analytical field (e.g. Electrical Engineering, Physics, Computer Science, Mathematics, Financial Engineering)
• Ranked in the top 10% of bachelor’s degree class
• Demonstrated ability to program in C/C++ on a Unix/Linux platform
• Excellent problem solving abilities and judgment with a strong attention to detail
• Mature, thoughtful, with the ability to operate in a collaborative, team-oriented culture
• Strong English language skills; ability to communicate complex concepts in simple terms
• Possession of an international or regional Mathematical Olympiad medal is a plus

What We Offer:

• Competitive and attractive compensation package with clear career road-map – where you feel challenged everyday
• We offer a strong culture of learning and development: training courses, library, speakers, share and learn events
• Learn from who sits next to you! Working in WQ you are surrounded by smart and talented people
• Premium Health Insurance and Employee Assistance Program
• Generous time-off policy, unlimited sick days, re-creation sabbatical leave (based on tenure), Trade Union benefits for staff and family
• Team building activities every month: Local engagement events, monthly team lunch – Employee clubs: football, ping-pong, badminton, yoga, running, PS5, movies, etc.
• Annual company trip and occasional global conferences – opportunity to travel and connect with our global teams
• Happy-hour with tea break, snacks and meals every day in the office!

#LI-NV1

Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people.

The Role: We're seeking a Senior Site Reliability Engineer to join the team. You will build and operate the infrastructure and tooling behind WorldQuant's data ingestion pipelines — systems that onboard, validate, and deliver large-scale datasets to the firm's research platform. This is a 70% build / 30% operate role. You'll spend most of your time engineering automation, observability, and developer tooling, while also participating in on-call rotations and incident response for production data pipelines. You'll partner with engineering, analyst, and research teams to ensure reliability at scale — this requires excellent analytical skills, clear communication, and the ability to collaborate across teams.

What You'll Do:

Build (70%):

• Design and develop automation, monitoring, CI/CD, and reliability features for the data onboarding pipeline
• Develop and maintain internal infrastructure and services that reduce toil and improve pipeline reliability
• Build observability solutions — dashboards, alerting, log aggregation — using Grafana, the ELK stack, and Vector
• Design and implement CI/CD pipelines, test automation, and release management workflowsWrite infrastructure-as-code for provisioning, scaling, and managing platform components: Kubernetes, bare metal hosts
• Integrate and extend tools such as Redis, Celery, MySQL

Operate (30%): Keep production data pipelines healthy and respond to incidents

• Participate in on-call rotation, respond to production incidents, and drive post-mortems
• Define and track SLOs/SLIs for pipeline reliability, latency, and data freshness
• Diagnose platform performance and reliability issues, driving them to root cause
• Create and maintain runbooks for common operational scenarios
• Plan capacity and optimize resource utilization

What You'll Bring

• 8+ years of experience in SRE, DevOps, or platform engineering roles
• Linux expertise: Power user proficiency in Linux with ability to manage infrastructure, deploy services, and troubleshoot production systems
• Python proficiency: Strong scripting and automation skills; experience building CLI tools, API clients, monitoring integrations, and operational tooling in Python
• Kubernetes & containers: Deep hands-on experience with Kubernetes — deploying, scaling, debugging, and managing production workloads. Familiarity with Helm, resource management. Solid experience with Docker
• Observability: Hands-on experience with monitoring stacks — Grafana, Prometheus, ELK (Elasticsearch, Logstash, Kibana), or similar. Experience designing dashboards, alerts, and SLO-based reliability tracking
• CI/CD & infrastructure-as-code: Experience designing and maintaining CI/CD pipelines (GitLab CI, or similar), including test automation and release management. Familiarity with Ansible or similar IaC tools
• Databases: Working knowledge of relational databases (MySQL/PostgreSQL), query tuning, and operational database management
• Message queues & streaming: Experience with Kafka, Redis pub/sub, or Celery for event-driven architectures
• Networking & APIs: Understanding of network fundamentals, DNS, load balancing, and REST/gRPC APIs
• Incident management: Experience with on-call rotations, incident response, post-mortems, and runbook-driven operations
• Leadership & management: Proven track record of leading a team — mentoring engineers, driving technical roadmaps, coordinating cross-team initiatives, and managing priorities. Comfortable owning team delivery and representing the team to stakeholders
• AI-agent readiness: Openness to working alongside AI coding agents and LLM-powered tools as part of the development and operations workflow — treating AI as a force multiplier for automation, incident analysis, and toil reduction
• Nice to Have:
  • Cloud platforms: Exposure to GCP or AWS for compute, storage, and managed services
  • Data tools: Familiarity with Apache Arrow, gRPC, or columnar data formats
  • Big data platforms: Familiarity with Hadoop or Apache Spark for large-scale data processing
  • Programming languages: C/C++, Golang, Scala, JavaScript
  • Financial services or data-intensive industry background
  • SRE culture: Familiarity with Google's SRE book principles — error budgets, toil tracking, blameless post-mortems

What We Offer:

• Competitive and attractive compensation package with clear career road-map – where you feel challenged everyday
• We offer a strong culture of learning and development: training courses, library, speakers, share and learn events
• Learn from who sits next to you! Working in WQ you are surrounded by smart and talented people
• Premium Health Insurance and Employee Assistance Program
• Generous time-off policy, re-creation sabbatical leave (based on tenure), Trade Union benefits for staff and family
• Team building activities every month: Local engagement events, Employee clubs: football, ping-pong, badminton, yoga, running, PS5, movies, etc.
• Annual company trip and occasional global conferences – opportunity to travel and connect with our global teams
• Happy-hour with tea break, snacks and meals every day in the office!

#LI-QM1

Job Purpose:

The Senior Conference Producer will be involved in the development and execution of their own events, to ensure each Strategic and Technical agenda meets dmg’s market leading global standards.

Working as part of the global dmg Education team, which comprises of conferences, exhibitions and online products, you will be involved in all aspects of the strategy and execution of your conferences, including support on commercial structure, identifying sponsors, partners, potential hosts, as well as programme creation and development, on-site management and speaker liaison to ensure the successful smooth running of the conferences, and that exceptional service is delivered to our customers and clients.

This role is key to the success of the growth and development of our business, it is heavily focussed on year-round content and the programme development of our global conferences but also covers other areas of conference management. Working alongside commercial, marketing, PR, data & digital, operations teams, you will report directly to the VP for Asia, working on a major new business launch that will become an international large-scale event.

This is an exciting and highly varied role that will demand intellectual autonomy, creativity and an ability to think beyond the standard commercial conference ‘conveyor belt’ production cycle. The primary aim will be to help dmg create a long-term reputation for excellence in the Asian Education market, driving forwards our ambitions to be the most respected provider of Education conferences in the world.

Key Accountabilities:

Conference Production and Content Strategy

• Support and manage the strategic conference, from research through to onsite delivery.
• Conduct in-depth research with senior global public and private sector stakeholders to create compelling programmes at the highest level of commercial viability for both sponsorship and delegate sales.
• Source, qualify and liaise with the Conference Chair/s, Knowledge Partners and Steering Committee members to determine a strategic plan for conference themes, topics, session chairs, and optimum speakers.
• Recruit highly esteemed leading experts, industry representatives, regulators, government representatives, and other relevant speakers to the programme faculty.
• Manage the technical call for papers process, creating topics and managing the execution and delivery of targets with technical committee members and internal teams.
• Work closely with the Marketing team to develop digital content-marketing campaign ideas.
• Support the VP with content strategy.
• Work with the Event Director to target key industry stakeholders, including Ministers, IOCs, IECs, NOCs, Global Leaders, to positively influence them regarding the value / positioning of our events.
• Assist in the development of effective mailing lists by contacting people both inside and outside the company who have access to the names of potential delegates, and ensure such information is communicated to the marketing team.

Conference Project Management

• Establish key relationships with partners and industry stakeholders, develop content strategies in accordance which our partners’ objectives.
• Develop current and prospective customer insights and relationships as part of the overall account management strategy for each event.
• Key account management and customer relationship development, to grow and establish each event as a leading brand.
• Use your industry expertise, industry relationships and Steering Committees to shape our marketing content messaging, brand marketing & positioning and generate press releases.
• Maintain close links with management to ensure that they are constantly aware of the status of events through weekly reports.

Product Delivery and Management

• Conduct telephone and in-person research with potential attendees within the target market for each event to develop programme agendas.
• Join sales calls and meetings with existing and potential clients to commercially contribute to the growth of the portfolio and find new market opportunities for speakers, moderators, partners.
• Recruit highly esteemed leading experts, industry representatives, regulators, government representatives, and other relevant speakers to your programme faculty.
• Assist in the maintenance of constant, correct and timely liaison with speakers throughout the duration of the event - onsite conference fulfilment.
• Research and provide strategic information required to market/promote each conference.
• Assist with queries from potential delegates and assist in adopting positive actions to help sell delegate places and sponsorship.
• Work closely with the operations team to ensure delivery of a first-class onsite conference experience for attendees.

dmg Asia Portfolio Support

• Ensure content and associated narrative alignment between Asia’s portfolio and dmg’s flagship events.
• Create a playbook for managing the technical call for papers process across the portfolio, creating topics and managing the execution and delivery of targets with technical committee members and internal teams.
• Prepare speaker liaison playbook to ensure all speaker preparation and requirements are taken care of.
• Work closely with the operations team to ensure delivery of a first-class onsite conference experience for attendees for all shows.
• Attend conferences to promote Asia’s portfolio, gather market intelligence, as well as network with potential speakers and delegates to establish and maintain relationships pre- and post- conference.

Job Context:

Relationships - Internal: 
•    Will report to the senior management on day-to-day issues.
•    Senior management – contact with VP and Event Director to ensure content strategies are fully integrated and all respective staff are aware of processes.
•    All internal functions Commercial, Data & Digital, Marketing & PR, HR, Finance and Operations.

Relationships - External:
•    Education value chain.
•    Event hosts when applicable.
•    Senior individuals/C-suite professionals on Governing Bodies. 
•    Associations - Industry and Sector specific.
•    Knowledge Partners.
•    Steering Committees.
•    International government representatives.
•    Trade ambassadors.

Qualifications, Experience, & Skills:

•    Passionate, dedicated, and knowledgeable about developing smart, profitable, and industry-leading conferences and with a proven and comprehensive experience of applying efficient and effective processes to your own successful conference portfolio.
•    You will demonstrate the ability to simultaneously manage a portfolio of international event products.
•    You will show how you are able to create leading-edge marketing and sales campaigns.

Skills and Behavioural Competencies

•    Minimum 5 - 7 years conference production experience.
•    Excellent networking and information gathering abilities.
•    Engaging, professional and diplomatic demeanour.
•    Comfortable conducting regular phone calls and meetings with a range of senior industry figures.
•    Strong teamwork skills to ensure the efficient running of content team.
•    Self-disciplined and able to work both independently and as part of a team.
•    Problem solver with the ability to break down complex concepts, make logical comparisons, and identify underlying patterns and connections.
•    Agile learner with the ability to develop in-depth technical knowledge on diverse topics and an understanding of key commercial drivers underlying your products.
•    Resilient, with a strong desire to succeed.
•    Experience in the Education industry is a strong asset.

You should be open to international travel, as required by the job role.

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.