Location Qualifications: 

Ghent (hybrid, 2 days in the office)

About the position

As a Senior Backend Engineer in one of the AI focused teams, you will help shape the future of intelligent, AI-powered features that enhance how sales teams work. You'll build and maintain serverless event-driven systems and APIs that integrate with third-party services. You'll be responsible for driving technical and product decisions based on your expertise, designing solutions that leverage modern AI capabilities to deliver real value to users. Rather than a monolithic environment, you will help develop an ecosystem of services, as you identify and isolate parts of the system to increase reliability and promote quality. Your decisions will not only have an impact on the way we build our product but also on the end-user experience for all our customers.

What You’ll Do

• Develop AI-powered features that leverage large language models to automate and enhance user workflows.
• Contribute to improving our development processes and environments.
• Build and maintain integrations with third-party platforms and APIs.
• Help define, implement, and maintain our growing ecosystem of microservices.
• Work in software teams where code reviews and pair programming are part of our strong engineering culture.
• Take a security-first approach to implementing features and changes.
• Collaborate with and mentor less experienced engineers on best practices and architectures.
• Have a strong eye on the bigger picture because everything you do will have an impact on 100,000 users globally.

What We’re Looking For Nice to Have 

• 5+ years developing scalable, production-ready backend systems.
• Experience with backend systems for AI/ML-powered product is a plus.
• Strong proficiency in TypeScript and Node.js.
• Interest in or experience with AI/LLM integration and prompt engineering.
• Experience with serverless architectures and event-driven systems (message queues, state machines, asynchronous workflows).
• Experience working in a cloud environment. Experience working in AWS and familiarity with services such as Lambda, DynamoDB, Bedrock, Step Functions, and API Gateway is a plus.
• Understanding the importance of strong software testing at every stage and an advocate for test-driven development.
• Comfortable analyzing, estimating, and prioritizing complex projects.
• Ability to model data and queries around feature requirements with an emphasis on performance and scalability. Experience working in a tenant database environment is a plus
• Continuous integration and delivery mindset.
• Experience designing and implementing APIs for, and collaborating with, internal and/or public data consumers.
• Team player mentality, committed to the whole software development life cycle in an agile team.

Company Highlights: 

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

Showpad’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Job details
● 💼 Engineering Team
● 📍 Belgium - Ghent
● 🕜 Full-Time/Hybrid

What you will do

As a Full-stack Engineer, you will dive into the heart of our data operations. You will be instrumental in developing scalable data architectures, managing complex data transformations, and handling large data streams on the fly. Your work will directly contribute to delivering the best business intelligence solutions in the hospitality industry and shaping the future of our Distribution Insight product.

Where you will have impact

• Implement and maintain robust streaming and batch data processing pipelines to handle massive data volumes in real-time.
• Design, build, and support scalable SaaS and microservices architectures for our industry-leading BI solutions.
• Guarantee data integrity and quality by extending our logging, monitoring, and outlier detection systems.
• Deploy and monitor applications in a reproducible and scalable way, taking ownership of parts of our tech stack and infrastructure.
• Clean, analyze, and extract valuable datasets from various external sources to fuel our insights.
• Collaborate with and provide support to your team members and other teams across the company to solve complex challenges.
• Continuously experiment with and improve our technology stack, finding new ways to enhance our products and processes.

About our team

Join our small but mighty team of six versatile engineers, including two DevOps specialists! We're the powerhouse behind the Distribution Insight product, a critical part of the Lighthouse platform. Our mission is to process billions of real-time transactions, turning complex data into actionable insights for our customers in under 10 minutes. From monitoring TCP packets to building and maintaining our custom BI tool, we own the entire data journey. We thrive on collaboration and have a huge impact, helping hotels analyze everything from booking errors to channel performance.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• Proven professional experience writing clean, maintainable Java code.
• Fluency in SQL and experience with database management.
• A strong affinity for and experience with big data technologies and concepts.
• A genuine passion for technology and AI tools and applying it to solve complex problems.
• A creative and entrepreneurial mindset with a drive for innovation and continuous improvement.
• A commitment to high standards and delivering quality work within a talented team.
• Excellent communication skills in English and a collaborative spirit.

We welcome

• Experience with cloud platforms like Google Cloud or AWS.
• Familiarity with web frameworks (e.g., Ember, JSF, AngularJS) and UNIX-based operating systems.
• Knowledge of modern Java features and Test-Driven Development (TDD) principles.

Technologies you will work with
Java, Python, SQL, Kafka, Google Cloud, Docker, Elasticsearch, Gitlab.