Job Details

• 💼 Sales Operations | Business Operations
• 📍 Belgium
• 🕜 Full-Time Remote

What you will do

As a Senior Manager, Sales Operations, you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems and insights that empower our sales organization and you will be reporting to our Director, Sales Operations. You will be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business.

Where you will have impact

• Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment.
• Evaluate our current structures, and implement the changes necessary to create a unified, scalable tactical sales operations team
• Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team.
• Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment.
• Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures.
• Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams.
• Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership.
• You will help define the 'Lighthouse way' of working by integrating AI into your role—whether it’s using AI to prioritize your sales pipeline, automate routine financial reconciliations, or extract faster insights from our commercial data to drive business growth.

About our team

You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running.

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Mobility options: Mobility budget or company car (based on your job category).
• Competitive compensation: Proactively maintained to value your work.
• Net allowance: to support home office related expenses.
• Vouchers: lunch vouchers & eco vouchers.
• Comprehensive health insurance: Extensive coverage for you and your dependents.
• Pension funding: Group insurance to secure your future.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven experience in a sales operations or revenue operations role.
• Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs).
• Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity.
• Demonstrated team management experience, with a passion for leading and developing high-performing individuals.
• Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation.
• Strong analytical skills with the ability to translate data and analysis into actionable business insights.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams.
• Fluent in both written and spoken English.
• You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. You don't just follow processes; you look for ways to augment them using the latest tech tools to increase your personal impact.

We welcome

• Familiarity with Looker or other data visualization tools.

We’re looking for a Medior or Senior Data Scientist with at least 3 years of experience and a proven track record in developing Generative AI applications. In this role, you’ll apply your expertise in Machine Learning and AI technologies to solve complex challenges and deliver impactful, data-driven solutions.

Your Role

• Design and develop AI applications (e.g., virtual assistants) that improve user experiences, empower employees with intelligent tools, and automate internal processes.
• Apply a wide range of analytical techniques, including Generative and Predictive AI methods such as:
  • Prompt Engineering, RAG, Fine-Tuning, Speech-to-Text, NLP, Image Generation, and Agentic AI.
  • Classical Machine Learning and Statistical Modeling approaches.
• Build and deploy AI models into production, leveraging your strong programming skills in Python and familiarity with modern AI frameworks.
• Present insights and results clearly to stakeholders and decision-makers.
• Work with diverse and large-scale datasets, applying your analytical mindset to extract meaningful insights.
• Collaborate in a lean, innovative, and Agile environment where open communication, teamwork, and shared learning are valued.

Your Profile

• Education: Master’s degree (or equivalent experience) in a quantitative field such as Statistics, Mathematics, Computer Science, or Engineering. Candidates with other backgrounds but strong analytical expertise are welcome.
• Experience: Minimum 3 years in Data Science and Analytics, with hands-on experience in Deep Learning and pre-trained models.
• Technical Skills (Required):
  • Python, Deep Learning frameworks (e.g., PyTorch, TensorFlow)
  • Experience with pre-trained and Generative AI models
• Technical Skills (Preferred): Tools like Domino, Git, and frameworks for GenAI (e.g., Prompt Engineering, Fine-Tuning, LangGraph, ADK, MCP)
• Business Experience (Preferred): Experience developing GenAI applications in Finance or similar domains
• Soft Skills:
  • Team player with a business-oriented mindset
  • Proactive, autonomous, and committed to results
  • Strong communication and influencing abilities
  • Excellent analytical and problem-solving skills
  • Comfortable working in a dynamic, multicultural environment