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Site Reliability Engineer
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Site Reliability Engineer
As a part of Sony Computer Entertainment, the Gaming, Developer & Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.
Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.
We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring the operational readiness and stability.
What you'll be doing:
- Lead team technical discussions, especially around ongoing improvements in Reliability and Scalability
- Be involved in creating High Level Designs (HLDs) for new products and platforms
- Mentor junior SRE staff and enable them for success
- Lead incident response and post-mortem activities within your assigned service team
- Work with other Engineers in a cross-functional team to prioritise reliability improvements to address technical debt and toil
- Contribute to code to improve reliability
- Implement automation to reduce ongoing toil
What we're looking for:
- Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.
- Strong interpersonal, written and verbal communication skills.
- Available to be scheduled in on-call rotation.
Skills & Knowledge:
- Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
- Development experience in one or more of the following programming languages:
- Python (preferred)
- Bash, Go, Java, C++, or Rust
- In addition, experience with at least 3 of the following topics:
- Distributed data storage at scale (Hadoop, Ceph)
- NoSQL at scale (MongoDB, Redis, Cassandra)
- Data Aggregation technologies. (ElasticSearch, Kafka)
- Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
- Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets
- Kubernetes and/or AWS (deployment and management)
- Software Distribution (Package management and distribution at scale)
- Configuration Management (ansible, saltstack, puppet, chef)
- S/W Performance analysis and load testing (QA or SDET experience: a plus)
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Senior Service Reliability Engineer
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Service Reliability Engineer
As a part of Sony Interactive Entertainment, the Gaming, Developer & Future Technology Group (GDFT) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.
Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.
We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability.
What you'll be doing:
- Taking a leadership role in ongoing improvements in Reliability and Scalability
- Work closely with SRE Management to define KPIs, processes and drive continuous improvement
- Influence the architecture and implementation of solutions within the division
- Mentor more junior SRE staff and enable them for success
- Act as a voice to represent SRE in the wider organisation
- Represent the operational scalability of solutions in the wider division
- Lead small-scale projects from inception to implementation
- Design platform-wide solutions and provide technical leadership during their implementation
- Demonstrate a high-level of organizational skills and initiative in the role
What we're looking for:
- Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role.
- Strong interpersonal, written and verbal communication skills.
- Available to be scheduled in on-call rotation.
Skills & Knowledge:
- Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
- Development experience in one or more of the following programming languages:
- Python (preferred)
- Bash, Go, Java, C++, or Rust
- In addition, experience with at least 3 of the following topics:
- Distributed data storage at scale (Hadoop, Ceph)
- NoSQL at scale (MongoDB, Redis, Cassandra)
- Data aggregation technologies. (ElasticSearch, Kafka)
- Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
- Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets
- Kubernetes and/or AWS (deployment and management)
- Software distribution (Package management and distribution at scale)
- Configuration management (ansible, saltstack, puppet, chef)
- Software performance analysis and load testing (QA or SDET experience: a plus)
What you'll be doing:
- Taking a leadership role in ongoing improvements in Reliability and Scalability
- Work closely with SRE Management to define KPIs, processes and drive continuous improvement
- Influence the architecture and implementation of solutions within the division
- Mentor more junior SRE staff and enable them for success
- Act as a voice to represent SRE in the wider organisation
- Represent the operational scalability of solutions in the wider division
- Lead small-scale projects from inception to implementation
- Design platform-wide solutions and provide technical leadership during their implementation
- Demonstrate a high-level of organizational skills and initiative in the role
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Your Mission
As a Backend Software Engineer in the Applications Team, you will help build and maintain the backend services that power Sparetech’s customer-facing web application. You’ll work closely with frontend engineers (React/TypeScript), Product, and Design to deliver reliable, secure, and scalable user-facing workflows (e.g., collaboration, search, material management, BOM self-service, Insights).
We offer you the opportunity to
- Be a central pillar for the success of SPARETECH in the early stages of our startup by contributing your own ideas and participating in decisions.
- Continuously develop your skills through hands-on learning and access to the latest technologies.
- Own features end-to-end: from requirements and technical design to implementation, testing, rollout, and support.
- To work in a fast-paced, collaborative environment with a focus on delivering high quality solutions on time.
- Solve complex product problems and collaborate with a cross-functional team of product managers, designers and fellow engineers.
Become a part of our team if you
- Bring 3-5 years of professional software engineering experience with JVM-based languages (Java, Kotlin, Scala).
- Hands-on experience building and maintaining backend systems in cross functional teams.
- Working knowledge of relational databases (e.g., PostgreSQL, MySQL) and query optimization.
- Have a collaborative approach to working and communication with stakeholders, product managers, designers, and engineers across the stack.
- Are comfortable debugging and resolving issues in distributed systems / production environments autonomously.
- Care about clean code, testing, performance and pragmatic software craftsmanship.
- Nice to Have
- Experience with workflow-heavy, user-facing products.
- Familiarity with CI/CD, cloud infrastructure, containerized environments, observability tooling.
- Exposure to search technologies (e.g., Elasticsearch).
You can expect
- A remote-yes company, where you can decide every day whether you work from home, at our Stuttgart or Munich office, or at any Design Office in Germany.
- A permanent employment contract, 30 days of vacation, and the opportunity to participate in the company's success through our VSOP program.
- Modern hardware and the frame for a height-adjustable desk.
- An annual training budget of 1000,00 EURO for your professional development.
- In Germany: A subsidized job bike to escape city traffic and a Wellpass gym membership to stay active.
- A dynamic start-up atmosphere and an international team in which new ideas, creative approaches, and cooperation at eye level are valued.
- To enjoy Corporate Benefits, including discounts on fashion, travel, and much more from various companies.
About SPARETECH
SPARETECH's vision is to empower the zero-waste industrial sharing economy by enabling maintenance and procurement teams at manufacturing leaders like Bosch, Porsche, and Nestlé to reduce MRO spend and optimize inventory through accurate part information, internal transparency, and market visibility.
To achieve this, we have built, and continue to build, an AI-powered MRO software that connects all players in the spare parts ecosystem, from manufacturers and suppliers to the people working behind the machines. By facilitating the exchange of data, knowledge, and expertise, we create shared visibility that empowers smarter decisions, reduces waste, and drives seamless collaboration. This connected spare parts intelligence unlocks value that extends far beyond software.
Backed by Insight Partners, SPARETECH is accelerating its growth with a strong focus on product innovation and team excellence. We take pride in our inclusive and collaborative culture, as well as our energetic and committed team.
Ready to apply?
Apply to SPARETECH
Technical Solution Engineer - Interoperabilität (x/f/m)
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Gemeinsam gestalten wir die Gesundheitsversorgung der Zukunft
Du hast ein starkes technisches Wissen und Lust, Dich tief in die deutsche Healthcare-IT einzuarbeiten? Dann bist Du hier richtig.
Im Technical Services arbeitest Du an der Schnittstelle zwischen unserer Doctolib-Plattform und der deutschen Healthcare-IT-Landschaft. Du löst komplexe Integrationsprobleme, unterstützt unsere Kund:innen bei technischen Herausforderungen und trägst aktiv dazu bei, dass Doctolib reibungslos in die Infrastruktur unserer Kund:innen integriert ist.
Du musst nicht vom ersten Tag an alles wissen. Mit Deinen fundierten Grundlagen und Deiner Motivation, unterstützen wir Dich, Dich in Themen wie die Telematikinfrastruktur und API/Konnektoren, einzuarbeiten.
Deine Aufgaben
- Technischer Support rund um die Deutsche Telematikinfrastruktur. Anwendungsfelder sind u.a. Schnittstellen-Architektur, Kartenverwaltung, Gematik-Standards
- Betreuung und Fehleranalyse der Doctolib Lösungen: während des Onboardings unserer Produkte, Performance, Updates und Konfigurationen
- Lösung komplexer Interoperabilitätsprobleme mit Konnektoren und APIs in enger Zusammenarbeit mit IT Service Partnern
- Eigenständige Analyse komplexer technischer Issues und sorgfältige Dokumentation sowie enge Kooperation mit Entwicklerteams zur Behebung von Fehlern via Jira
- Nutze verschiedene KI Tools um effektiv und effizient Problemlösungen zu erarbeiten und umfassendes Wissen zu generieren
- Proaktiver Wissenstransfer an interne Teams zur nachhaltigen Prävention technischer Herausforderungen und zur Steigerung der Kund:innenzufriedenheit
Dein Profil
Das solltest du mitbringen:
- Erfahrung mit komplexen IT-Infrastrukturen, Netzwerken, sicherheitskritischen Systemen
- Praktische Erfahrung mit API-Integration und Troubleshooting
- Die Fähigkeit, technische Sachverhalte verständlich zu erklären, sowohl für IT-Expert:innen als auch für Nicht-Techniker:innen
- Sehr gute Deutsch- (mind. C1) und gute Englisch- (mind. B2) Kenntnisse
Das lernst Du bei uns oder bringst Du idealerweise mit:
- Kenntnisse der Telematikinfrastruktur, Gematik-Standards, weitere Healthcare-IT-Systeme
- Erfahrung mit IT Service Partnern, KIM+, eAU- und E-Rezept-Workflows
- Observability Tools wie Kibana, Datadog oder Elasticsearch
- Ausbildung: Ein Abschluss in Informatik, Medizinischer Informatik oder eine vergleichbare Berufserfahrung ist willkommen, aber kein Muss.
Falls Du nicht alle Punkte erfüllst, Dich aber trotzdem angesprochen fühlst: Bewirb Dich! Wir suchen Menschen mit dem richtigen Fundament und der Bereitschaft zu wachsen, nicht die perfekte Abdeckung einer Checkliste.
Was wir Dir bieten
- Ein von Doctolib gesponsertes Deutschlandticket, wenn Du aus dem Büro oder im Hybridmodus arbeitest
- Eine betriebliche Krankenversicherung mit tollen Zusatzleistungen
- 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage)
- Die Möglichkeit, bis zu 10 Tage im Jahr aus dem Ausland zu arbeiten
- Eine betriebliche Altersvorsorge (bAV) mit einem Arbeitgeberzuschuss von 40 % (15 % während der Probezeit)
- Das Doctolib Parent Care Programm, das einen Monat Elternzeit extra u.v.m. enthält
- Kostenlose Mental Health- und Coaching-Sessions über einen externen Partner
- Zusätzlich zu gesunden Snacks und einem regelmäßigen Frühstücksbuffet, bieten wir Essensgutscheine
- Ein gefördertes Sportangebot mit unserem Partner Urban Sports Club
- Für pflegende Betreuungspersonen und Beschäftigte mit Behinderungen gibt es ein Angebot, das flexiblere Arbeitszeiten, zusätzliche Freistellung aus medizinischen Gründen und psychologische Unterstützung beinhaltet
Der Interviewprozess
- Erstes Gespräch mit Talent Acquisition
- Technical Assessment
- Technical Interview, Assessment Review & Meet the Team
- Finales Interview
- Mindestens eine Referenzprüfung
Job Details
- Festanstellung
- Vollzeit
- Berlin
- Startdatum ab sofort
- Hybrid erlaubt (2 Tage Homeoffice / Woche)
Wir verfolgen die Vision, die Gesundheit aller zu verbessern. Dies spiegelt sich auch im Recruiting wider. Wir evaluieren Bewerbungen ausschließlich auf der Grundlage von Qualifikation und Motivation. Diskriminierung wird bei uns nicht toleriert.
Je diverser unser Team und die Ideen sind, desto mehr wird unser Produkt die Gesundheit unserer Nutzer:innen verbessern können. Deshalb laden wir Dich ein, Dich bei uns zu bewerben, unabhängig von Geschlecht, Religion, Alter, sexueller Orientierung, ethnischer Herkunft oder Behinderung.
Um Chancengleichheit zu gewährleisten, kannst Du in Deiner Bewerbung auf Angaben wie Fotos, Alter, etc. verzichten. Lass uns bitte wissen, welche Vorkehrungen wir treffen können, um Dich bestmöglich zu unterstützen. Wir freuen uns, mit Dir das Gesundheitswesen zu digitalisieren!
Alle bereitgestellten Informationen werden von Doctolib für das Bewerbungsmanagement verarbeitet. Für Details zur Datenverarbeitung klicke bitte hier. Bei Fragen oder wenn Du Deine Rechte wahrnehmen möchtest, wende Dich bitte an hr.dataprivacy(at)doctolib.com.
Ready to apply?
Apply to Doctolib
Healthcare IT Integration Specialist (x/f/m)
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Gemeinsam gestalten wir die Gesundheitsversorgung der Zukunft
Du hast ein starkes technisches Wissen und Lust, Dich tief in die deutsche Healthcare-IT einzuarbeiten? Dann bist Du hier richtig.
Im Technical Services arbeitest Du an der Schnittstelle zwischen unserer Doctolib-Plattform und der deutschen Healthcare-IT-Landschaft. Du löst komplexe Integrationsprobleme, unterstützt unsere Kund:innen bei technischen Herausforderungen und trägst aktiv dazu bei, dass Doctolib reibungslos in die Infrastruktur unserer Kund:innen integriert ist.
Du musst nicht vom ersten Tag an alles wissen. Mit Deinen fundierten Grundlagen und Deiner Motivation, unterstützen wir Dich, Dich in Themen wie die Telematikinfrastruktur und API/Konnektoren, einzuarbeiten.
Deine Aufgaben
- Technischer Support rund um die Deutsche Telematikinfrastruktur. Anwendungsfelder sind u.a. Schnittstellen-Architektur, Kartenverwaltung, Gematik-Standards
- Betreuung und Fehleranalyse der Doctolib Lösungen: während des Onboardings unserer Produkte, Performance, Updates und Konfigurationen
- Lösung komplexer Interoperabilitätsprobleme mit Konnektoren und APIs in enger Zusammenarbeit mit IT Service Partnern
- Eigenständige Analyse komplexer technischer Issues und sorgfältige Dokumentation sowie enge Kooperation mit Entwicklerteams zur Behebung von Fehlern via Jira
- Nutze verschiedene KI Tools um effektiv und effizient Problemlösungen zu erarbeiten und umfassendes Wissen zu generieren
- Proaktiver Wissenstransfer an interne Teams zur nachhaltigen Prävention technischer Herausforderungen und zur Steigerung der Kund:innenzufriedenheit
Dein Profil
Das solltest du mitbringen:
- Erfahrung mit komplexen IT-Infrastrukturen, Netzwerken, sicherheitskritischen Systemen
- Praktische Erfahrung mit API-Integration und Troubleshooting
- Die Fähigkeit, technische Sachverhalte verständlich zu erklären, sowohl für IT-Expert:innen als auch für Nicht-Techniker:innen
- Sehr gute Deutsch- (mind. C1) und gute Englisch- (mind. B2) Kenntnisse
Das lernst Du bei uns oder bringst Du idealerweise mit:
- Kenntnisse der Telematikinfrastruktur, Gematik-Standards, weitere Healthcare-IT-Systeme
- Erfahrung mit IT Service Partnern, KIM+, eAU- und E-Rezept-Workflows
- Observability Tools wie Kibana, Datadog oder Elasticsearch
- Ausbildung: Ein Abschluss in Informatik, Medizinischer Informatik oder eine vergleichbare Berufserfahrung ist willkommen, aber kein Muss.
Falls Du nicht alle Punkte erfüllst, Dich aber trotzdem angesprochen fühlst: Bewirb Dich! Wir suchen Menschen mit dem richtigen Fundament und der Bereitschaft zu wachsen, nicht die perfekte Abdeckung einer Checkliste.
Was wir Dir bieten
- Ein von Doctolib gesponsertes Deutschlandticket, wenn Du aus dem Büro oder im Hybridmodus arbeitest
- Eine betriebliche Krankenversicherung mit tollen Zusatzleistungen
- 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage)
- Die Möglichkeit, bis zu 10 Tage im Jahr aus dem Ausland zu arbeiten
- Eine betriebliche Altersvorsorge (bAV) mit einem Arbeitgeberzuschuss von 40 % (15 % während der Probezeit)
- Das Doctolib Parent Care Programm, das einen Monat Elternzeit extra u.v.m. enthält
- Kostenlose Mental Health- und Coaching-Sessions über einen externen Partner
- Zusätzlich zu gesunden Snacks und einem regelmäßigen Frühstücksbuffet, bieten wir Essensgutscheine
- Teilnahme an Doctolibs langfristigem Mitarbeiterbeteiligungsprogramm DoctoGrowth
- Ein gefördertes Sportangebot mit unserem Partner Urban Sports Club
- Für pflegende Betreuungspersonen und Beschäftigte mit Behinderungen gibt es ein Angebot, das flexiblere Arbeitszeiten, zusätzliche Freistellung aus medizinischen Gründen und psychologische Unterstützung beinhaltet
Der Interviewprozess
- Erstes Gespräch mit Talent Acquisition
- Technical Assessment
- Technical Interview, Assessment Review & Meet the Team
- Finales Interview
- Mindestens eine Referenzprüfung
Job Details
- Festanstellung
- Vollzeit
- Berlin
- Startdatum ab sofort
- Hybrid erlaubt (2 Tage Homeoffice / Woche)
Wir verfolgen die Vision, die Gesundheit aller zu verbessern. Dies spiegelt sich auch im Recruiting wider. Wir evaluieren Bewerbungen ausschließlich auf der Grundlage von Qualifikation und Motivation. Diskriminierung wird bei uns nicht toleriert.
Je diverser unser Team und die Ideen sind, desto mehr wird unser Produkt die Gesundheit unserer Nutzer:innen verbessern können. Deshalb laden wir Dich ein, Dich bei uns zu bewerben, unabhängig von Geschlecht, Religion, Alter, sexueller Orientierung, ethnischer Herkunft oder Behinderung.
Um Chancengleichheit zu gewährleisten, kannst Du in Deiner Bewerbung auf Angaben wie Fotos, Alter, etc. verzichten. Lass uns bitte wissen, welche Vorkehrungen wir treffen können, um Dich bestmöglich zu unterstützen. Wir freuen uns, mit Dir das Gesundheitswesen zu digitalisieren!
Alle bereitgestellten Informationen werden von Doctolib für das Bewerbungsmanagement verarbeitet. Für Details zur Datenverarbeitung klicke bitte hier. Bei Fragen oder wenn Du Deine Rechte wahrnehmen möchtest, wende Dich bitte an hr.dataprivacy(at)doctolib.com.
Ready to apply?
Apply to Doctolib
Integration Engineer - Gesundheitswesen (x/f/m)
Share this job
Gemeinsam gestalten wir die Gesundheitsversorgung der Zukunft
Du hast ein starkes technisches Wissen und Lust, Dich tief in die deutsche Healthcare-IT einzuarbeiten? Dann bist Du hier richtig.
Im Technical Services arbeitest Du an der Schnittstelle zwischen unserer Doctolib-Plattform und der deutschen Healthcare-IT-Landschaft. Du löst komplexe Integrationsprobleme, unterstützt unsere Kund:innen bei technischen Herausforderungen und trägst aktiv dazu bei, dass Doctolib reibungslos in die Infrastruktur unserer Kund:innen integriert ist.
Du musst nicht vom ersten Tag an alles wissen. Mit Deinen fundierten Grundlagen und Deiner Motivation, unterstützen wir Dich, Dich in Themen wie die Telematikinfrastruktur und API/Konnektoren, einzuarbeiten.
Deine Aufgaben
- Technischer Support rund um die Deutsche Telematikinfrastruktur. Anwendungsfelder sind u.a. Schnittstellen-Architektur, Kartenverwaltung, Gematik-Standards
- Betreuung und Fehleranalyse der Doctolib Lösungen: während des Onboardings unserer Produkte, Performance, Updates und Konfigurationen
- Lösung komplexer Interoperabilitätsprobleme mit Konnektoren und APIs in enger Zusammenarbeit mit IT Service Partnern
- Eigenständige Analyse komplexer technischer Issues und sorgfältige Dokumentation sowie enge Kooperation mit Entwicklerteams zur Behebung von Fehlern via Jira
- Nutze verschiedene KI Tools um effektiv und effizient Problemlösungen zu erarbeiten und umfassendes Wissen zu generieren
- Proaktiver Wissenstransfer an interne Teams zur nachhaltigen Prävention technischer Herausforderungen und zur Steigerung der Kund:innenzufriedenheit
Dein Profil
Das solltest du mitbringen:
- Erfahrung mit komplexen IT-Infrastrukturen, Netzwerken, sicherheitskritischen Systemen
- Praktische Erfahrung mit API-Integration und Troubleshooting
- Die Fähigkeit, technische Sachverhalte verständlich zu erklären, sowohl für IT-Expert:innen als auch für Nicht-Techniker:innen
- Sehr gute Deutsch- (mind. C1) und gute Englisch- (mind. B2) Kenntnisse
Das lernst Du bei uns oder bringst Du idealerweise mit:
- Kenntnisse der Telematikinfrastruktur, Gematik-Standards, weitere Healthcare-IT-Systeme
- Erfahrung mit IT Service Partnern, KIM+, eAU- und E-Rezept-Workflows
- Observability Tools wie Kibana, Datadog oder Elasticsearch
- Ausbildung: Ein Abschluss in Informatik, Medizinischer Informatik oder eine vergleichbare Berufserfahrung ist willkommen, aber kein Muss.
Falls Du nicht alle Punkte erfüllst, Dich aber trotzdem angesprochen fühlst: Bewirb Dich! Wir suchen Menschen mit dem richtigen Fundament und der Bereitschaft zu wachsen, nicht die perfekte Abdeckung einer Checkliste.
Was wir Dir bieten
- Ein von Doctolib gesponsertes Deutschlandticket, wenn Du aus dem Büro oder im Hybridmodus arbeitest
- Eine betriebliche Krankenversicherung mit tollen Zusatzleistungen
- 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage)
- Die Möglichkeit, bis zu 10 Tage im Jahr aus dem Ausland zu arbeiten
- Eine betriebliche Altersvorsorge (bAV) mit einem Arbeitgeberzuschuss von 40 % (15 % während der Probezeit)
- Das Doctolib Parent Care Programm, das einen Monat Elternzeit extra u.v.m. enthält
- Kostenlose Mental Health- und Coaching-Sessions über einen externen Partner
- Zusätzlich zu gesunden Snacks und einem regelmäßigen Frühstücksbuffet, bieten wir Essensgutscheine
- Ein gefördertes Sportangebot mit unserem Partner Urban Sports Club
- Für pflegende Betreuungspersonen und Beschäftigte mit Behinderungen gibt es ein Angebot, das flexiblere Arbeitszeiten, zusätzliche Freistellung aus medizinischen Gründen und psychologische Unterstützung beinhaltet
Der Interviewprozess
- Erstes Gespräch mit Talent Acquisition
- Technical Assessment
- Technical Interview, Assessment Review & Meet the Team
- Finales Interview
- Mindestens eine Referenzprüfung
Job Details
- Festanstellung
- Vollzeit
- Berlin
- Startdatum ab sofort
- Hybrid erlaubt (2 Tage Homeoffice / Woche)
Wir verfolgen die Vision, die Gesundheit aller zu verbessern. Dies spiegelt sich auch im Recruiting wider. Wir evaluieren Bewerbungen ausschließlich auf der Grundlage von Qualifikation und Motivation. Diskriminierung wird bei uns nicht toleriert.
Je diverser unser Team und die Ideen sind, desto mehr wird unser Produkt die Gesundheit unserer Nutzer:innen verbessern können. Deshalb laden wir Dich ein, Dich bei uns zu bewerben, unabhängig von Geschlecht, Religion, Alter, sexueller Orientierung, ethnischer Herkunft oder Behinderung.
Um Chancengleichheit zu gewährleisten, kannst Du in Deiner Bewerbung auf Angaben wie Fotos, Alter, etc. verzichten. Lass uns bitte wissen, welche Vorkehrungen wir treffen können, um Dich bestmöglich zu unterstützen. Wir freuen uns, mit Dir das Gesundheitswesen zu digitalisieren!
Alle bereitgestellten Informationen werden von Doctolib für das Bewerbungsmanagement verarbeitet. Für Details zur Datenverarbeitung klicke bitte hier. Bei Fragen oder wenn Du Deine Rechte wahrnehmen möchtest, wende Dich bitte an hr.dataprivacy(at)doctolib.com.
Ready to apply?
Apply to Doctolib
Senior Engineering Manager, Design
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the first Engineering Manager embedded the Upstream Studios organization at GitLab, you'll lead a focused team of Engineers responsible for two foundational surfaces: the Pajamas Design System, which powers the coherence of the entire GitLab product, and docs.gitlab.com, the documentation platform serving millions of GitLab users and contributors worldwide.
This is a rare opportunity to define what engineering leadership looks like inside a design organization. You’ll report to the Chief Design Officer and partner closely with Product Design, Technical Writing, Localization, Marketing, Product Management, and Engineering leaders across GitLab. Critically, the design system is a contribution-based, company-wide platform that engineers across the entire organization depend on and actively participate in. Building those partnerships and making it easier for engineers everywhere to contribute to Pajamas will be central to your success.
You’ll be a hands-on technical leader and people manager in equal measure: guiding architecture decisions, shaping contribution workflows, and helping a small, high-impact team do some of the most leveraged work at GitLab.
What you'll do
- Lead, mentor,and grow a high-performing team of engineers, working across the Pajamas Design System and the GitLab documentation site.
- Define and build the engineering practice within Upstream Studios–this is a new function and you’ll have real influence over how it takes shape.
- Guide architecture and technical decisions for the design system (components, tokens, patterns) and the docs site (performance, reliability, infrastructure, localization).
- Help others across the organization understand the strategic value of a well-maintained design system and documentation platform.
- Advocates for engineering quality: technical debt, accessibility standards, customer issues, security, and platform reliability.
- Collaborate with Product Design and Technical Writing to translate design and content needs into scalable technical solutions
What you'll bring
- Experience leading infrastructure, platform, or development teams, with a track record of building high-performing, values-aligned teams.
- Deep expertise in design systems–including design tokens, component architecture, accessibility standards, and contribution models.
- Excellent technical background, including professional experience with Git, docs-as-code, Hugo, accessibility and building and maintaining a design system.
- Experience of building and supporting multi-lingual sites and localization workflows at scale.
- Professional experience with JavaScript (Vue.js) and familiarity with Elasticsearch, Ruby/Go, AI tools, and continuous integration and continuous deployment (CI/CD) practices.
- Strong expertise in running and scaling large, consumer-grade platforms, with a focus on reliability, security, performance, and scalability.
- Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.
- Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.
- Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems
- Comfort working in a highly agile, intensely iterative software development process.
- Passion for open source and developer tools, with a commitment to GitLab's values, inclusive culture, and high-performance expectations.
About the team
Upstream Studios is the full-stack experience organization for GitLab. We imagine it, we design it, we document it, we ship it—partnering across product, engineering, and marketing to deliver a continuous deployment of quality.
We integrate research, design, frontend engineering, documentation, and brand into a unified delivery pipeline, shaping how customers experience GitLab from first impression to final deployment. For more information on how we work, see the Upstream Studios section of the GitLab Handbook.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Ready to apply?
Apply to GitLab
Customer Architect - EMEA Central
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is the Role
We are actively seeking a Customer Architect with an understanding of technology and hands-on experience in key IT domains, notably Observability, Cybersecurity, and Enterprise Search. You should possess a strong technical background, preferably with experience in cloud-based software solutions.
We value individuals who are passionate about staying at the forefront of technology trends with a growth mindset and excited to learn and implement new technologies. While previous experience with Elastic solutions is not a prerequisite, an eagerness to adopt our suite of solutions and apply them effectively to solve our customers' challenges is critical. This key role involves not only driving the consumption of our Elastic solutions by aligning them with customer business objectives but also onboarding customers, securing adoption, and facilitating expansion.
As a Customer Architect, you will be the Trusted Technical Advisor, working in tandem with the customer and complementary groups like Field and Services Teams to ensure that Elastic solutions are exceeding customer’s expectations. . Your technical expertise, eye for business, and ability to deliver value will accelerate and improve the customer experience leading to customer continued satisfaction and expansion within the elastic portfolio.
In your role, a crucial part of your responsibility is defining and communicating the technical success criteria for our customers. This involves crafting detailed Technical Success Plans tailored to the specific customers goals and critical metrics.
The Technical Success Plans act as a roadmap, outlining the optimal consumption and deployment of Elastic solutions in the customer's environment. They detail the necessary steps for implementation, highlight achievements for successful consumption or expansion, and provide and effectiveness aligned to the customer’s business goals. By actioning this plan , you will be seen as the trusted advisor, guiding the customer towards achieving their desired outcomes, thereby ensuring their success and satisfaction.
From providing technical guidance and sharing standard methodologies to aligning technical objectives with the customers' business goals, your work is instrumental in facilitating smooth adoption, sustained usage, and increased consumption of our solutions. This hands-on role requires you to be proactive, with a keen understanding of our customers' technical landscape and a commitment to making their journey with Elastic solutions successful and valuable.
Your chief aim will be to ensure the customer derives significant value, eliminate technical frictions, and propel the uptake and application of Elastic solutions, with the ultimate goal of growing annual recurring revenue (ARR).
What Will You Be Doing
-
Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
-
Define the technical success plan for each customer, outlining the optimal use of Elastic solutions to achieve their business objectives.
-
Ensure a successful technical customer journey, from onboarding to adoption, while continuously driving the consumption of Elastic solutions.
-
Understand and articulate the value proposition of Elastic solutions and align them with the customer's business goals.
-
Work closely with customers to identify and eliminate technical frictions, promoting a smoother adoption and implementation of Elastic solutions.
-
Liaise between customers and support, as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer.
-
As a hands-on technical authority, collaborate with the Service Team to deliver personalized, frictionless solutions that meet the unique needs of each customer.
-
Develop a comprehensive understanding of the customer's business needs and translate these into technical requirements for Elastic solutions.
-
Find opportunities for expansion, at which point the account team takes over to expand the subscription, aiming to grow annual recurring revenue (ARR).
-
Foster ongoing customer relationships, ensuring that customers continue to increase their utilization of Elastic solutions, further driving ARR.
-
Continuously review and assess customer consumption of Elastic solutions, proactively suggesting upgrades and enhancements that increase value and drive further consumption.
- The nature of the work that you will be doing will require a high percentage of work onsite with customers, and you should be expected to travel as a result of this requirement
What You Bring
-
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field highly preferred.
- Fluency in German is required for this role.
-
Validated experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer, with hands-on experience with Elastic solutions or equivalent technologies.
-
Experienced with one or more Elastic solutions (Observability, Security, Enterprise Search) or the Elastic stack (Elasticsearch, Logstash, Kibana) and how to align them with business objectives is a plus.
-
Excellent communication and presentation skills.
-
Strong social skills, with the ability to establish relationships with customers and team members.
-
Demonstrated problem-solving skills, with a track record of delivering innovative solutions.
-
Ability to lead multiple projects simultaneously and meet deadlines.
#LI-PF1
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
Ready to apply?
Apply to Referral Board
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is the Role
We are actively seeking a Customer Architect with an understanding of technology and hands-on experience in key IT domains, notably Observability, Cybersecurity, and Enterprise Search. You should possess a strong technical background, preferably with experience in cloud-based software solutions.
We value individuals who are passionate about staying at the forefront of technology trends with a growth mindset and excited to learn and implement new technologies. While previous experience with Elastic solutions is not a prerequisite, an eagerness to adopt our suite of solutions and apply them effectively to solve our customers' challenges is critical. This key role involves not only driving the consumption of our Elastic solutions by aligning them with customer business objectives but also onboarding customers, securing adoption, and facilitating expansion.
As a Customer Architect, you will be the Trusted Technical Advisor, working in tandem with the customer and complementary groups like Field and Services Teams to ensure that Elastic solutions are exceeding customer’s expectations. . Your technical expertise, eye for business, and ability to deliver value will accelerate and improve the customer experience leading to customer continued satisfaction and expansion within the elastic portfolio.
In your role, a crucial part of your responsibility is defining and communicating the technical success criteria for our customers. This involves crafting detailed Technical Success Plans tailored to the specific customers goals and critical metrics.
The Technical Success Plans act as a roadmap, outlining the optimal consumption and deployment of Elastic solutions in the customer's environment. They detail the necessary steps for implementation, highlight achievements for successful consumption or expansion, and provide and effectiveness aligned to the customer’s business goals. By actioning this plan , you will be seen as the trusted advisor, guiding the customer towards achieving their desired outcomes, thereby ensuring their success and satisfaction.
From providing technical guidance and sharing standard methodologies to aligning technical objectives with the customers' business goals, your work is instrumental in facilitating smooth adoption, sustained usage, and increased consumption of our solutions. This hands-on role requires you to be proactive, with a keen understanding of our customers' technical landscape and a commitment to making their journey with Elastic solutions successful and valuable.
Your chief aim will be to ensure the customer derives significant value, eliminate technical frictions, and propel the uptake and application of Elastic solutions, with the ultimate goal of growing annual recurring revenue (ARR).
What Will You Be Doing
-
Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
-
Define the technical success plan for each customer, outlining the optimal use of Elastic solutions to achieve their business objectives.
-
Ensure a successful technical customer journey, from onboarding to adoption, while continuously driving the consumption of Elastic solutions.
-
Understand and articulate the value proposition of Elastic solutions and align them with the customer's business goals.
-
Work closely with customers to identify and eliminate technical frictions, promoting a smoother adoption and implementation of Elastic solutions.
-
Liaise between customers and support, as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer.
-
As a hands-on technical authority, collaborate with the Service Team to deliver personalized, frictionless solutions that meet the unique needs of each customer.
-
Develop a comprehensive understanding of the customer's business needs and translate these into technical requirements for Elastic solutions.
-
Find opportunities for expansion, at which point the account team takes over to expand the subscription, aiming to grow annual recurring revenue (ARR).
-
Foster ongoing customer relationships, ensuring that customers continue to increase their utilization of Elastic solutions, further driving ARR.
-
Continuously review and assess customer consumption of Elastic solutions, proactively suggesting upgrades and enhancements that increase value and drive further consumption.
- The nature of the work that you will be doing will require a high percentage of work onsite with customers, and you should be expected to travel as a result of this requirement
What You Bring
-
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field highly preferred.
- Fluency in German is required for this role.
-
Validated experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer, with hands-on experience with Elastic solutions or equivalent technologies.
-
Experienced with one or more Elastic solutions (Observability, Security, Enterprise Search) or the Elastic stack (Elasticsearch, Logstash, Kibana) and how to align them with business objectives is a plus.
-
Excellent communication and presentation skills.
-
Strong social skills, with the ability to establish relationships with customers and team members.
-
Demonstrated problem-solving skills, with a track record of delivering innovative solutions.
-
Ability to lead multiple projects simultaneously and meet deadlines.
#LI-PF1
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
Ready to apply?
Apply to Elastic
Regional Services Partner Delivery Manager - Public Sector
Share this job
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Elastic is seeking an experienced Regional Services Partner Delivery Manager to lead our Public Sector Services business in Germany.
This role sits at the intersection of commercial ownership, customer engagement, and delivery excellence. You will be responsible for driving services bookings growth across federal, state, and regulated public institutions while ensuring successful execution of a portfolio of complex engagements.
Reporting to the Regional Services Director, you will partner closely with Public Sector Account Executives, Solution Architects, Delivery teams, and Customer Success to define and execute tailored services strategies that accelerate time to value and drive long-term adoption of Elastic solutions.
Success in this role means consistently achieving services bookings and revenue targets while delivering predictable, high-quality outcomes for Germany’s Public Sector customers.
Key Responsibilities
- Own and achieve Public Sector Germany services bookings and revenue targets.
- Build and execute a territory services strategy aligned with account plans and long-term adoption objectives.
- Maintain accurate forecasting and proactively manage pipeline gaps.
- Lead the services bid and negotiation lifecycle, including scope, pricing, contract structures, and deliverables.
- Drive discovery and shape outcome-oriented services offerings.
- Develop compelling Statements of Work tied to measurable milestones and business outcomes.
- Position Elastic Services as a strategic enabler for transformation initiatives within Public Sector organizations.
- Oversee a portfolio of concurrent Public Sector engagements, ensuring delivery within cost, margin, and customer satisfaction expectations.
- Provide governance oversight for strategic accounts, managing escalations and aligning Sales, Delivery, and Customer Success stakeholders.
- Identify and mitigate risks, facilitate steering meetings, and ensure structured reporting and change management.
- Act as a strategic advisor, aligning Elastic Services to customer mission objectives and regulatory constraints.
- Collaborate effectively within a matrixed organization across Sales, Delivery, Operations, and Partner teams.
Qualifications
- 8+ years of experience in Professional Services, program delivery, or pre-sales roles within enterprise technology environments.
- Demonstrated experience working with German Public Sector organizations (federal ministries, state authorities, or regulated entities).
- Proven commercial ownership of services bookings targets, including forecasting and complex contract negotiations.
- Strong background in delivering technology solutions in search, observability, analytics, or security domains.
- Experience managing multiple concurrent engagements with governance and risk oversight responsibilities.
- Fluency in German and English required.
- Willingness to travel up to 50% within Germany (and occasionally internationally).
Preferred
- Familiarity with Elasticsearch and related technologies (Linux, NoSQL, distributed systems).
- PMP, PRINCE2, or Scrum Master certification.
- Experience as a billable consultant or project manager.
- Ability to obtain German security clearance if required.
#LI-PF1
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
Ready to apply?
Apply to Referral Board
Regional Services Partner Delivery Manager - Public Sector
Share this job
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Elastic is seeking an experienced Regional Services Partner Delivery Manager to lead our Public Sector Services business in Germany.
This role sits at the intersection of commercial ownership, customer engagement, and delivery excellence. You will be responsible for driving services bookings growth across federal, state, and regulated public institutions while ensuring successful execution of a portfolio of complex engagements.
Reporting to the Regional Services Director, you will partner closely with Public Sector Account Executives, Solution Architects, Delivery teams, and Customer Success to define and execute tailored services strategies that accelerate time to value and drive long-term adoption of Elastic solutions.
Success in this role means consistently achieving services bookings and revenue targets while delivering predictable, high-quality outcomes for Germany’s Public Sector customers.
Key Responsibilities
- Own and achieve Public Sector Germany services bookings and revenue targets.
- Build and execute a territory services strategy aligned with account plans and long-term adoption objectives.
- Maintain accurate forecasting and proactively manage pipeline gaps.
- Lead the services bid and negotiation lifecycle, including scope, pricing, contract structures, and deliverables.
- Drive discovery and shape outcome-oriented services offerings.
- Develop compelling Statements of Work tied to measurable milestones and business outcomes.
- Position Elastic Services as a strategic enabler for transformation initiatives within Public Sector organizations.
- Oversee a portfolio of concurrent Public Sector engagements, ensuring delivery within cost, margin, and customer satisfaction expectations.
- Provide governance oversight for strategic accounts, managing escalations and aligning Sales, Delivery, and Customer Success stakeholders.
- Identify and mitigate risks, facilitate steering meetings, and ensure structured reporting and change management.
- Act as a strategic advisor, aligning Elastic Services to customer mission objectives and regulatory constraints.
- Collaborate effectively within a matrixed organization across Sales, Delivery, Operations, and Partner teams.
Qualifications
- 8+ years of experience in Professional Services, program delivery, or pre-sales roles within enterprise technology environments.
- Demonstrated experience working with German Public Sector organizations (federal ministries, state authorities, or regulated entities).
- Proven commercial ownership of services bookings targets, including forecasting and complex contract negotiations.
- Strong background in delivering technology solutions in search, observability, analytics, or security domains.
- Experience managing multiple concurrent engagements with governance and risk oversight responsibilities.
- Fluency in German and English required.
- Willingness to travel up to 50% within Germany (and occasionally internationally).
Preferred
- Familiarity with Elasticsearch and related technologies (Linux, NoSQL, distributed systems).
- PMP, PRINCE2, or Scrum Master certification.
- Experience as a billable consultant or project manager.
- Ability to obtain German security clearance if required.
#LI-PF1
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
Ready to apply?
Apply to Elastic
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What Is The Role
Elastic, the Search AI company, is looking for a high-energy Enterprise Account Executive to drive net-new revenue and expansion within strategic Enterprise accounts in Public Sector/Education and Research. You’ll be the owner of a defined territory where you’ll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration—and is critical to our growth in the Enterprise segment.
What You Will Be Doing
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Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities.
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Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals.
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Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes.
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Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %.
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Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your value, structure give/get trades, and land multi-year consumption commitments.
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Domain & cloud acumen: Position Elastic as the Search AI platform of choice by speaking fluently about cloud economics, usage-based pricing, and modern data architectures.
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Cross-functional partnership: Work hand-in-glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive exceptional customer outcomes.
What You Bring
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Proven SaaS quota‐carrying success: 5+ years closing complex Enterprise deals in Public Sector clients, consistently overachieving targets in a consumption-based or usage-model environment.
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Expert discovery & qualification skills: Demonstrated ability to apply MEDDPICC or equivalent frameworks to drive disciplined pipeline and eliminate low-probability deals.
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Compelling value storytellers: Track record of delivering executive-level presentations and demos that tie product capabilities to real dollars saved, revenue gained, or risk mitigated.
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Strong negotiation chops: History of landing multi-year, high-ACV contracts while protecting margin and securing executive stakeholder buy-in.
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Technical & cloud fluency: Comfortable discussing a broad range of technical topics including observability, security, vector/traditional search, and cloud cost optimization.
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Collaborative mindset & coachability: A learner who partners effectively with internal teams, incorporates feedback, and embodies Elastic’s values of community and openness.
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Open Source enthusiasm: Genuine appreciation for open-source communities and the Elastic model—bonus if you’ve sold or advocated in an OSS context.
Bonus Points
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Prior experience at an open-source or developer‐centric infrastructure company.
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Familiarity with observability (logs, metrics, traces) or security analytics (SIEM/XDR) use cases.
- Education & Research client experience
If you’re driven to build your own pipeline, master complex deal cycles, and help customers unlock the power of Search AI, we’d love to talk. Apply today!
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
Ready to apply?
Apply to Elastic
Location: Come and join us in Hamburg!
Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate developers who strive for excellence and like to have fun. Are you ready for your next ride?
As a member of the SRE-Backend team, you will be part of a team that is driving the development of a stable, reliable, scalable, performant, fault-tolerant, and monitored applications, platforms and microservices, achieving high availability through standardization.
Your work will directly impact the reliability and performance of the systems that power Freenow by Lyft's mobility solutions, affecting thousands of drivers and millions of customers.
YOUR DAILY ADVENTURES WILL INCLUDE:
- Own the Feature, Own the Code – feel responsible for what you create. It all starts with bringing in your feature ideas, goes over development, testing and ends in deploying your code and monitoring it.
- Maintain and improve the existing systems by finding bottlenecks and performance issues and improving resource usage (DB access, cache, messaging, etc.).
- Establish and enforce standard practices and guidelines for development, deployment, monitoring, and maintenance.
- Develop comprehensive monitoring and observability capabilities to gain insights into the health, performance, and behavior of our platform and microservices.
- Participate in the evolution of our incident response flow, guaranteeing the highest transparency levels.
- Collaborate with your team members in an Agile environment, contribute to and live our agile ceremonies.
- Stay on top of the latest technology trends and bring best practices to our daily work.
Our Techstack: Go | Kotlin | Java | Python | AWS | Kubernetes | Docker | Git | Prometheus | ElasticSearch & more
TO BE SUCCESSFUL IN THIS ROLE:
- Strong experience with Go and, at least, another programming language.
- Experience in Kubernetes.
- Passionate about building reliable and scalable backend systems.
- Experience in SDLC, automated tests and CI/CD tools.
- Familiarity with monitoring platforms (i.e., Prometheus, Grafana, Kibana, Datadog).
- Knowledge of microservices architecture.
- Keen about principles and practices of scalable web applications, such as RESTful API’s, dealing with transactions, and resiliency.
- High level of creativity; there’s all the freedom to think outside the box.
- Be communicative, proactive, and always collaborative.
- Excellent written and verbal communication skills in English.
Nice to have:
- Experience working with AWS or similar cloud service providers.
- Familiar with Agile methodologies such as Scrum or Kanban.
- Experience with Python, Kotlin or Java.
BENEFITS & PERKS IN A NUTSHELL:
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DIVERSITY, EQUITY & INCLUSION:
Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.
ABOUT FREENOW:
Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.
In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?
Ready to apply?
Apply to FREENOWSenior Manager of Data Service
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Location: Berlin, Germany Remote Status: Fully Remote (#LI-Remote)
LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.
Position Overview
We are seeking a Senior Engineering Manager to lead our globally distributed Data Services team across Europe, Israel, and India. This is a high-impact leadership role responsible for both platform evolution and organizational scaling, including establishing and growing our data engineering hub in India.
You will own systems that sit at the core of LivePerson’s near-real-time data platform, streaming, processing, storing, and serving both meta data and content for conversations at massive scale, enabling analytics, AI application, and customer integration. This role combines:
- Deep technical leadership in distributed data systems
- Strong execution across global teams
- Strategic ownership of platform modernization
You Will: Key Responsibilities & Impact
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Lead & Scale a Global Engineering Organization
- Build, lead, and grow a high-performing, distributed team across EU, Israel, and India
- Drive a culture of ownership, accountability, and operational excellence
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Own the Data Platform Implementation and Support
- Evolve the architecture for near-real-time data platforms
- Lead design decisions across streaming, storage, indexing, and access layers
- Ensure systems are scalable, resilient, and aligned with long-term product strategy
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Deliver at Scale
- Partner with Product and Architecture to translate vision into executable roadmaps
- Drive delivery of a large fleet of microservices running on Kubernetes (GKE)
- Ensure predictable, high-quality releases across a complex distributed system
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Modernize the Data Stack
- Lead migration from legacy Hadoop/Spark environments to modern platforms such as Databricks
- Balance innovation with reliability and business continuity
- Reduce system complexity while improving performance and cost efficiency
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Drive Operational Excellence
- Define and enforce SLOs/SLAs across the data platform
- Own reliability, observability, and incident response processes
- Build scalable on-call and production support models across time zones
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Partner Across the Business
- Act as a key engineering partner to Product, Analytics, and Go-To-Market teams
- Communicate technical strategy, trade-offs, and risks clearly to senior stakeholders
- Align platform capabilities with customer and business outcomes
You Have: Required Skills & Qualifications
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Experience & Leadership
- Bachelor's degree in Computer Science, Computer Engineering, or a related field.
- 10+ years in software/data engineering, with strong backend or data platform experience
- 5+ years managing engineering teams, including globally distributed organizations
- Strong skills in Agile methodologies.
- Strong communication skills (including English language skills) and organizational skills
- Proven ability to hire, grow, and retain high-performing teams
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Technical Depth
- Strong background in distributed systems and large-scale data platforms
- Hands-on experience with:
- Streaming systems (e.g., Kafka)
- NoSQL databases (e.g., Cassandra)
- Search/indexing systems (e.g., Elasticsearch)
- Deep understanding of real-time vs batch processing trade-offs
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Modern Data Platforms
- Experience with big data frameworks (Spark, MapReduce)
- Exposure to modern data platforms such as Databricks or lakehouse architectures
- Experience driving platform migrations or modernization initiatives
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Cloud & Platform Engineering
- Experience operating microservices in Kubernetes environments (GKE preferred)
- Strong focus on reliability, scalability, and observability
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Communication & Collaboration
- Strong cross-functional communication and highly organized collaboration skills.
- Proven decisiveness in establishing clear ownership boundaries and sticking to decisions to mitigate delays from distributed and unclear boundaries.
- Discipline to document and reference all decisions to ensure the distribution of responsibilities and ownership remains clear and backed by documentation for all stakeholders.
- Ability to influence stakeholders across engineering, product, and business teams.
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Nice to Have
- Experience in conversational AI, contact center platforms, or customer engagement systems
- Experience with Java-based microservices (e.g., Spring Boot)
- Familiarity with data integration patterns (connectors, webhooks, event-driven systems)
Our Benefits & Perks
We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.
💰 Financial Security & Growth
- Additional Pension scheme: deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
- Equipment: Internet and Mobile reimbursement
- Development: Access to internal professional development resources.
👨👩👧👦 Time Away & Family Support
- Flexible Paid Time Off (PTO): Personal time off 33 days , vacation (28 days) and care days (5)
- Paid Public Holidays.
Volunteering Days: Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact.
💻 Workplace Flexibility
- Remote-First Model: Be flexible, work flexibly and from anywhere - no defined working hours or boundaries with offices in Mannheim and Berlin
- Monthly Connection: Join our monthly connection pizza day in the office!
Why You’ll Love Working Here
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.
Belonging at LivePerson: Equal Opportunity Employer
We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law.
Accessibility Commitment
LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
Important Candidate Notice
The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.
Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com
Ready to apply?
Apply to LivePersonSenior Software Engineer, Backend (Berlin)
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Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is the German Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.
We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the contact center workforce with AI. The future of work is here, and it's at Cresta.
About the role:
As a Senior full-stack engineer, with a backend focus, you will be at the forefront of shaping the future of customer engagement! As we work towards our vision, you'll be instrumental in delivering timely, actionable insights that drive business growth from day one. We're building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding and guiding customer engagement across all touch-points. Be part of the team that's redefining the way businesses connect with their customers!
Responsibilities:
- Design, implement, and maintain backend services and APIs to support applications.
- Build and optimize data storage solutions using Postgres, ClickHouse and Elasticsearch to ensure high performance and scalability.
- Collaborate with cross-functional teams, including frontend engineers, data scientists, and machine learning engineers, to deliver end-to-end solutions.
- Monitor and troubleshoot performance issues in distributed systems and databases.
- Write clean, maintainable, and efficient code following best practices for backend development.
- Participate in code reviews, testing, and continuous integration efforts.
- Ensure security, scalability, and reliability of backend services.
- Analyze and improve system architecture, focusing on performance bottlenecks, scaling, and security.
Qualifications We Value:
- Proven experience as a Backend Engineer with a focus on database design and system architecture.
- Strong expertise in ClickHouse or similar columnar databases for managing large-scale, real-time analytical queries.
- Hands-on experience with Elasticsearch for indexing and searching large datasets.
- Proficient in backend programming languages such as Python, Go.
- Experience with RESTful API design and development.
- Solid understanding of distributed systems, microservices architecture, and cloud infrastructure.
- Experience with performance tuning, data modeling, and query optimization.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
Perks & Benefits:
- Paid parental leave to support you and your family
- Monthly Health & Wellness allowance
- Work from home office stipend to help you succeed in a remote environment
- Lunch reimbursement for in-office employees
- PTO: 28 days in Germany
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai
Ready to apply?
Apply to Cresta
Technical Onboarding Consultant - Praxissoftware (x/f/m)
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Gemeinsam gestalten wir die Gesundheitsversorgung der Zukunft
Du bringst Leidenschaft für Technik, Service und die Zufriedenheit unserer Kund:innen mit -und möchtest von Anfang an Teil der Customer Journey sein? Dann bist Du hier richtig.Im Technical Onboarding begleitest Du Praxen und Krankenhäuser bei der Einführung unserer Produkte und sorgst dafür, dass sie von Tag 1 an reibungslos mit Doctolib arbeiten können. Während des Onboardings unterstützt Du komplexe IT-Fälle und implementierst neben unserer Praxissoftware weitere Produkte wie den KI-basierten Telefonassistenten und unsere Terminverwaltungslösung. Du musst nicht vom ersten Tag an alles wissen. Mit Deinen fundierten Grundlagen und Deiner Motivation wächst Du bei uns in neue Themen hinein.
Deine Aufgaben
- Technischer Kontaktpunkt: Proaktive Kommunikation mit Nutzer:innen (Arztpraxen / medizinische Zentren) rund um die technischen Voraussetzungen für die Nutzung von Doctolib
- Datenmigration: Durchführung des Migrationsprozesses von Kundendaten in die Doctolib Applikation
- Technischer Support: Unterstützung bei komplexen Fragestellungen während und kurz nach dem Onboarding
- Produktintegration: Anbindung unserer Praxissoftware sowie unserer Lösungen zur Terminverwaltung und des KI-basierten Telefonassistenten
- Funktionsübergreifende Zusammenarbeit: Enge Abstimmung mit Vertrieb, Projektteams, Kundensupport und Entwicklerteams
Dein Profil
Um Teil unseres Teams zu werden, bringst Du Folgendes mit:
- Hervorragende Kommunikationsfähigkeiten im Umgang mit Nutzer:innen vor Ort, am Telefon und in Online-Meetings
- Fundierte Kenntnisse zu IT-Infrastrukturen, Netzwerken, VPNs und deren Einrichtung
- Sehr gute Deutsch- (mind. C1) und Englisch- (mind. C1) Kenntnisse
- Erste Programmiererfahrung in JavaScript und Python sowie SQL-Datenbanken mit nachweisbaren Projekten
- Ein hohes Maß an Neugier und Motivation für unsere Produkte, technische Prozesse und Transformationen im Gesundheitswesen
Besonders interessant sind für uns außerdem:
- Erfahrung mit Praxisverwaltungssystemen (PVS/PMS) oder EHR-Systemen
- Erfahrung im Release Management oder Softwaretest (Windows- und Webanwendungen), insbesondere im SaaS-Umfeld
- Kenntnisse in Monitoring & Troubleshooting Tools wie Kibana, Datadog oder Elasticsearch
Was wir Dir bieten
- Ein von Doctolib gesponsertes Deutschlandticket, wenn Du aus dem Büro oder im Hybridmodus arbeitest
- Eine betriebliche Krankenversicherung mit tollen Zusatzleistungen
- 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage)
- Die Möglichkeit, bis zu 10 Tage im Jahr aus dem Ausland zu arbeiten
- Eine betriebliche Altersvorsorge (bAV) mit einem Arbeitgeberzuschuss von 40% (15% während der Probezeit)
- Das Doctolib Parent Care Programm, das einen Monat Elternzeit extra u.v.m. enthält
- Kostenlose Mental Health- und Coaching-Sessions über einen externen Partner
- Zusätzlich zu gesunden Snacks und einem regelmäßigen Frühstücksbuffet, bieten wir Essensgutscheine
- Ein gefördertes Sportangebot mit unserem Partner Urban Sports Club
- Für pflegende Betreuungspersonen und Beschäftigte mit Behinderungen gibt es ein Angebot, das flexiblere Arbeitszeiten, zusätzliche Freistellung aus medizinischen Gründen und psychologische Unterstützung beinhaltet
- KI im Alltag: Du arbeitest täglich mit modernsten KI-Systemen und hast direkten Einfluss darauf, wie sie sich weiterentwickeln
- Teilnahme an Doctolibs langfristigem Mitarbeiterbeteiligungsprogramm DoctoGrowth
Der Interviewprozess
- Erstes Gespräch mit Talent Acquisition
- Technical Assessment (Take Home) & Interview mit der Fachabteilung
- Finales Interview mit dem Management
- Mindestens eine Referenzprüfung
Job Details
- Festanstellung
- Vollzeit
- Berlin
- Startdatum ab sofort
- Hybrid erlaubt (2 Tage Homeoffice / Woche)
Ready to apply?
Apply to Doctolib
Senior Site Reliability Engineer - Observability (x/f/m)
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Doctolib’s Engineering environment is rich and we are building innovative products and features aiming each day to ease doctors' and patient life. We are looking for a Senior Site Reliability Engineer to keep Doctolib production systems running smoothly. You will also be a key-player to support the exponential growth of Doctolib services.
What you will do
As a Senior Site Reliability Engineer within the Core Reliability & Observability team, you will play a pivotal role in shaping the company’s observability strategy and ensuring our platform remains reliable, debuggable, and scalable. This role sits at the intersection of infrastructure, developer experience, and product engineering, with a particular focus on building and evolving the foundations of logging, metrics, tracing, and alerting across the organization.
- Lead the observability strategy across the platform, with an emphasis on building scalable, developer-friendly logging and tracing capabilities.
- Identify and lead large-scale cross-cutting reliability initiatives, including improvements to our incident detection, response, and postmortem analysis capabilities.
- Take part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry.
Who you are
You could be our next team mate if you:
- Have a solid hands-on experience (3y+) on a large-scale production platform
- Have proven experience with cloud platforms such as AWS, Azure or Google Cloud
- Have solid understanding of containerization and orchestration technologies (Docker and Kubernetes)
- Have a strong understanding of Helm for managing Kubernetes manifests and ArgoCD for GitOps workflows
- Deep expertise in observability tooling and architecture, such as:
- Logging: Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Logstash, Vector
- Tracing: OpenTelemetry or proprietary APMs
- Metrics: Prometheus, Thanos, Datadog, or equivalent
- Have proficiency in at least one programming language (Ruby, Python, Go, Java, etc.) and a deep understanding of infrastructure as code principles
- Have an experience with monitoring and observability tools
- Like troubleshooting performance issues in complex environments
- Speak English
What we offer
- Free Health Insurance for you & your family
- Up to 14 days of RTT
- Parental care program (1 month off in addition to the legal parental leave and 0,5 days off per child when the school starts)
- Wellbeing program (free mental health and coaching offer with our partner moka.care)
- A flexible workplace policy offering both hybrid and office-based mode
- Flexibility days allowing to work in EU countries and the UK 10 days per year
- Lunch voucher with Swile card
- Work Council subsidy to refund part of sport club membership or creative class
- Bicycle subsidy
The interview process
- Recruiter interview
- Technical SRE interview
- System Design interview
- Behavioral interview
- Background / Reference check
- Offer!
Ready to apply?
Apply to Doctolib
Engineering Manager - Observability & Reliability Engineering Obsession (x/f/m)
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- Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
- Create a culture of operational excellence, continuous improvement, and psychological safety within the team
- Conduct regular 1:1s, performance reviews, and career development conversations
- Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values
- Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting
- Own the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise
- Drive prioritization and roadmap planning for large-scale reliability and observability initiatives
- Ensure alignment between team objectives and broader engineering and business goals
- Advocate for and allocate resources toward reducing technical debt and improving developer experience
- Own the team's on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement
- Ensure high availability and reliability of transversal services that are critical to the entire engineering organization
- Lead postmortem reviews and drive systemic improvements to prevent recurring issues
- Work closely with Product Managers, Engineering Managers, and architects to align observability capabilities with product and platform needs
- Partner with security and infrastructure teams to evolve secrets management and IaC practices across the organization
- Represent the OREO team in engineering leadership forums, architectural reviews, and strategic planning sessions
- Foster strong partnerships with software engineering teams to improve instrumentation quality and adoption of observability best practices
About our tech environment
- Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components.
- Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
- We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here and learn about our first AI hackathon here!
Who you are
- You have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (preferably AWS, GCP, and/or Kubernetes-based)
- You have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)
- You have deep understanding of observability tooling and architecture (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Prometheus, Thanos, Datadog)
- You have experience with infrastructure as code (Terraform, OpenTofu) and secrets management systems (Vault, AWS Secrets Manager)
- You have proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions
- Have experience scaling SRE or platform teams in fast-growing, high-traffic environments
- Have background in designing and operating high-scale telemetry pipelines
- Have hands-on experience with HashiCorp Vault and Terraform Enterprise in production environments
- Have hands-on experience with backend programming languages (e.g., Go, Python, Ruby)
- Have experience driving cultural and technical transformations
What we offer
- Free comprehensive health insurance for you and your children
- Parent Care Program: receive one additional month of leave on top of the legal parental leave
- Free mental health and coaching services through our partner Moka.care
- For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
- Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
- Work Council subsidy to refund part of sport club membership or creative class
- Up to 14 days of RTT
- A subsidy from the work council to refund part of the membership to a sport club or a creative class
- Lunch voucher with Swile card
The interview process
- 30-min phone screen with a Tech Recruiter
- 1h30 technical interview (SRE System Design & Architecture)
- 1h15 behavioral interview (Leadership & People Management)
- 1h30 Engineering Management case study (team scenarios, prioritization, and conflict resolution)
- 1h manager interview with Senior Engineering Leadership
- At least one reference check
Job details
- Permanent position
- Full-time
- Berlin
- Start date: as soon as possible
Ready to apply?
Apply to Doctolib