Join Proton and build a better internet where privacy is the default

At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.

Proton is a profitable company that does not rely upon VC funding, supporting over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online.

Hiring at Proton is highly selective, with less than 1% of candidates hired. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. You will have the opportunity to work with many of the world's top minds in their fields, ranging from former international math and science olympiad winners to chess champions.

We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our open-source projects here!

The team:

Proton VPN enables millions of people to connect securely and privately, even in places where the internet is restricted or unreliable. Delivering that experience means our service must perform flawlessly under highly variable, real-world conditions.

We are looking for a Senior Performance Engineer to lead our efforts in making Proton VPN the fastest, most resilient, and most reliable VPN service in the world.

You will define and drive the measurement, analysis, and optimization of Proton VPN’s end-to-end performance, across clients, platforms, and global infrastructure. You’ll help ensure that every connection is fast, stable, and private, regardless of where the user is or what network they’re on.

What you will do: 

• Design and own Proton VPN’s performance framework, defining metrics and KPIs that reflect the real-world experience of users (time-to-connect, throughput, latency, stability, reconnection rates, etc.).
• Develop distributed testing systems that simulate real network conditions, including low bandwidth, packet loss, and high-latency scenarios.
• Continuously measure and analyze performance across platforms (desktop, mobile, backend) and regions to identify bottlenecks and regressions.
• Collaborate with backend, R&D, and client teams to optimize protocol handling, connection setup, routing, and encryption performance.
• Create dashboards, reports, and automated alerts to track global performance health.
• Contribute to the design of resilient connectivity strategies that adapt dynamically to variable network conditions.
• Serve as the performance champion within the engineering organization, mentoring others and driving a data-driven performance culture.

Job requirements: 

Technical Skills

• 5+ years of experience in performance engineering or systems QA, ideally in networking, VPNs, or distributed systems.
• Knowledge of network protocols (TCP/IP, UDP, TLS, WireGuard, debugging, manipulating, and performance profiling tools.
• Proven ability to analyze latency, throughput, and stability metrics across multiple layers (client, OS, transport, application).
• Proficiency in Python (or similar scripting language)
• Familiarity with network emulation and simulation tools (e.g., tc/netem, iperf, IPTables/nfTables…).
• Experience with monitoring and observability stacks (Grafana, Prometheus, Loki) and CI/CD pipelines.
• Cross-platform experience with Linux, macOS, Windows, Android, and iOS preferred.

Bonus points for: 

• Experience with Rust/C/C++/System development

Soft Skills

• Analytical and methodical, yet creative in solving complex performance problems.
• Comfortable working with uncertainty and non-deterministic conditions.
• Collaborative mindset, able to work across client, infrastructure, and data teams.
• Strong communication and documentation skills in English.

What We Offer

• Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. 
• Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
• Food: Lunch and snacks are provided by Proton every day at our offices.
• Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
• Stock Options: At Proton, we are all owners of the company and you get stock options when you join us.
• Flexible Working: You can define your own working hours as long as it works with team meetings.
• Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
• Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
• Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

#LI-Onsite

Garda is looking for a Data Engineer in its Research and Technology (R&T) group based out of our Geneva Office. 

The R&T team is responsible for all of the firm's applications & infrastructure including data management, analytics, portfolio and risk management. The selected candidate will be experienced in processing and manipulating data, developing scalable and performant data delivery systems, data APIs and platforms. This position requires proficiency and experience in software development using Python. While prior business knowledge is not mandatory, capital markets related experience will be a plus.

Position Responsibilities

• Assist in developing and maintaining stable data pipeline to support Garda’s trading and business activities
• Aid in the onboarding and processing of interesting new data sets, working with developers, traders, and portfolio managers across the organization
• Develop a keen understanding of the data and how it is being utilized in our systems, analytics, and investment process

Qualifications & Desired Skills

• Bachelor's Degree in Computer Science, Engineering, Mathematics, or Finance
• Minimum 2 years of development experience using either Python, C# or Java/ C++
• Minimum 2 years of database/SQL experience
• Familiarity with object-oriented programming concepts
• Experience with ETL/ELT tools (dagster, airflow, dbt, talend etc.)
• Experience with containerized applications. Experience with container orchestration tools is a plus (Swarm, Kubernetes, ECS, etc.)
• Must be comfortable with development across the application stack
• Ability to complete complex projects independently
• Detail-oriented with strong verbal and written communication skills
• Ability to work effectively in a high-energy, time sensitive team environment

Join Proton and build a better internet where privacy is the default

At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.

Proton today supports over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. Proton has become profitable and reached scale without relying upon VC funding, largely due to superior talent that allows us to do things faster, more creatively, and more efficiently.

We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our social media pages to learn more about us: Twitter, Reddit, Instagram.

The Team:

As a Frontend Engineer on the Inbox team, you will play a crucial role in developing Proton's most vital services, including Mail and Calendar. We expect you to be customer-centric, continuously learning, passionate about technology and usability. You are an adept at turning technical complexities into seamless user experiences. Effective teamwork, collaboration with Product, Design, APIs, and your team, and data-driven decision-making are essential aspects of this role.

Key responsibilities:

• Take end-to-end ownership of mobile application development projects: you'll be comfortable with scoping projects, walking back from deadlines and being able to discern the important from the superfluous
• Foster a culture of innovation by exploring new technologies, methodologies and approaches to web development – we tackle complex engineering challenges with creativity and ingenuity
• Design for scalability, considering factors such as data caching, network bandwidth and server load
• Implement solutions to monitor and alert the team regarding the state of Inbox web clients
• Prioritize customer satisfaction by maintaining a customer-centric mindset throughout the development process, continuously seeking feedback and iterating to improve the user experience

Tech Stack and Tools:

Javascript, TypeScript, React, Symfony, Rust

• Every Proton clients codebase are open source, Check it out here.
• Encryption brings unique challenges to front-end development. A trivial search functionality becomes much more interesting to implement when the email body is fully encrypted.

What you will do

• Develop new features: Developing, deploying and supporting high-quality user experiences, including feature development and implementation.
• Drive adoption and user retention: you will contribute to the user onboarding and delivering a delightful experience to retain
• Collaboration: Work closely with backend, product owners, designers, QA, and other engineers to take initiatives from ideation to completion.
• Code review and optimization: Conduct code reviews and provide constructive feedback to ensure code quality, maintainability, and performance optimization.
• Testing: Develop and implement comprehensive testing strategies, on all test layers to ensure reliability and future ease of development.

Job requirements

While we prefer candidates who cover the entire skillset, don't hesitate to apply if you're not an exact match, as we're willing to help you grow in certain areas.

• Extensive experience of professional software development using JavaScript or TypeScript.
• Experience with React or 2+ similar frameworks, developing performant and reusable components.
• Experience contributing to an API codebase, bonus points if in PHP
• Experience writing tests at scale
• Familiarity with other best practices for ensuring code quality, including CI/CD.

Nice to have:

• Experience with monitoring and observability tools
• Experience working in a distributed team
• Awareness of common security issues in client-side development, such as those in the OWASP top ten, and how to mitigate them
• Familiarity with UX, accessibility, internationalization, and localization concerns and solutions

Even if you don’t meet all the requirements listed above, but feel you could still be a great fit, please still apply.

What We Offer

• Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. 
• Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
• Food: Lunch and snacks are provided by Proton every day at our offices.
• Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
• Stock Options: At Proton, we are all owners of the company and you get stock options when you join us.
• Flexible Working: You can define your own working hours as long as it works with team meetings.
• Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
• Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
• Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

Check our social media to learn more about Proton: 

LinkedIn ,Reddit ,X, YouTube

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

#LinkedIn-Onsite

GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.

GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.

Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.

We are seeking an innovative and forward-thinking Engineering Manager passionate about building a world-class platform through a world-class team. Driving the technical direction of the technology, the evolution of the team, and the engineering excellence to make great things happen.

About the Netting Team

The team builds and maintains our multilateral netting platform — a critical solution that enables enterprise customers to consolidate thousands of intercompany payment obligations into a streamlined set of net settlements. Instead of every entity paying every other entity individually across borders, currencies, and banking relationships, our platform calculates optimal net positions and dramatically reduces the volume of cross-border payments that actually need to move. The result: reduced transaction and banking fees, and far less operational overhead.

It's a domain where precision matters — if you enjoy building systems where correctness, performance, and usability intersect with real financial impact, this is a team where your work is felt directly on the bottom line.

What You’ll Do:

• Lead a portfolio of diverse technology projects and a team of software engineers with deep experience in cloud native services, and full stack systems to create solutions that help meet the needs of business and customers
• Drive decisions on the design, architecture, and delivery of systems
• Build teams and be an active coach and mentor to your team and grow them in their careers
• Drive agile development and analytical methodologies every day
• Strive to continuously improve the operations, processes, methodologies, technology choices, and practices of the team
• Interact with your team, customers, and peers to share information and improve cross-department processes
• Strive for transparency and partnership between our engineers and our business partners
• Engage in concept discussions, and proposed technology solutions, to meet business objectives and influence such decisions
• Ensure all work meets quality, operational, and architectural standards needed for organizational success
• Be a champion of the YBIYRI ethos (you-build-it-you-run-it), which includes participating in their on-call pager rotation.

Who You Are:

• A leader, first and foremost
• An influential and effective communicator
• Highly skilled at developing people, building high impact teams, and attracting top talent
• Strong proficiency with the software development lifecycle and engineering excellence processes, Agile methodologies, along with skills in leading moderately sized projects
• Technical savvy, allowing you to guide complex technical discussions, weighing the tradeoffs, and advocate for sound decisions
• A skilled operator of Agile practices and data driven methodologies
• Ideally, possess deep knowledge and experience with Microsoft languages/frameworks (C#/.NET, SQL Server, Entity Framework)
• Expertise with Azure (Function Apps, Service Bus, etc...) and DevExpress a bonus

Team Enablement & Mentorship:

• Mentor engineers, helping them grow into technical leadership roles
• Break down complex, ambiguous problems into actionable work that distributes effectively across the team
• Champion engineering best practices including observability, incident response, and production excellence
• Share your enthusiasm for tech trends, explore and learn new technologies

Cross-Functional Impact:

• Partner with Product and Customer Success teams to translate business requirements into scalable technical solutions
• Collaborate across distributed teams (Ireland, U.S., Philippines, Australia) to drive alignment on technical approaches
• Influence product roadmap by identifying technical opportunities that create competitive advantages
• Bridge the gap between technical implementation and business value, helping the team prioritize high-impact work

Maximize Agility:

• Identify and eliminate bottlenecks in the development lifecycle that slow down the entire team
• Drive adoption of modern engineering practices that improve developer experience and productivity
• Lead post-mortems and blameless retrospectives that turn incidents into learning opportunities

Ownership & Accountability:

• Own critical systems end-to-end, from design through production support
• Take responsibility for production reliability and proactively prevent incidents
• Step into ambiguous situations and drive them to resolution without needing explicit direction
• Make tough technical trade-off decisions and clearly communicate the reasoning

Join Proton and build a better internet where privacy is the default

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!

We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here!

Purpose of the role:  

At ProtonVPN, we're on a mission to provide secure, private internet access to everyone—even in the most restrictive environments. Our infrastructure spans thousands of servers worldwide, operating on a distributed architecture that connects our suite of applications across platforms.

As a Systems and Reliability Engineer on the VPN Infrastructure team, among several areas, you'll be at the forefront of our battle against censorship regimes worldwide. You'll help design, implement, and maintain the robust systems that keep our users connected when they need privacy and security most.

What you will do:

• Infrastructure Management: Oversee and optimize our rapidly expanding global network of thousands of servers
• Automation & Reliability: Design and implement automation systems that ensure 99.95%+ uptime across our infrastructure
• Problem Solving: Serve as an active member of the on-call rotation, troubleshooting complex technical challenges across different network environments and censorship scenarios
• Monitoring Excellence: Develop and enhance sophisticated monitoring and alerting systems that provide real-time visibility into our global infrastructure
• Technical Implementation: Engineer solutions to improve connectivity, stability, performance, scalability, security, and resilience—particularly in adversarial network environments

Job requirements:

• Linux Expertise: Knowledge of Debian/Linux operating system internals, including NFtables, networking stack, and kernel tuning
• Infrastructure as Code: Experience with orchestration and automation using Ansible or similar tools
• Programming Skills: Python proficiency for developing automation tools and operational scripts
• Observability Tools: Hands-on experience with monitoring solutions like VictoriaMetrics and Grafana dashboards
• Security Knowledge: Understanding of security principles and best practices for infrastructure

What We Value:

• Strong problem-solving abilities, especially in high-pressure situations
• Adaptability and willingness to learn new technologies as our infrastructure evolves
• Collaborative mindset for working with the VPN R&D Team and Procurement on infrastructure initiatives
• Innovative thinking to address challenges in censorship-heavy environments

Bonus points for:

• Understanding of UDP and TCP/IP protocols, including troubleshooting and optimization techniques
• Experience implementing and troubleshooting VPN protocols, particularly OpenVPN and WireGuard
• Working knowledge of cryptography concepts, including TLS certificates and public key infrastructure (PKI)
• Experience with high-availability systems and resilient architecture design
• Background in fighting network censorship or working in restricted internet environments

What We Offer:

• Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here)
• Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.
• Technology: you'll get the right hardware and the right software you need to do your best work.
• Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.
• Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day
• In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building
• Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.
• Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.
• Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

#LI-Onsite

About Proton

Join Proton and build a better internet where privacy is the default

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!

We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here!

The team:

ProtonVPN runs on a distributed architecture of Linux servers and a set of apps available on each major platform (Windows, Android, iOS, macOS, and Linux) that interact with our infrastructure.

As a member of the ProtonVPN Research and Development team, you will work on maintaining the security of ProtonVPN’s infrastructure, improving its overall performance, designing and implementing new features. On any given day, you might code in C or Rust, script in Python or Lua, create patches for the Linux kernel, or debug system-level issues on different operating systems. You will work in close collaboration with the entire ProtonVPN development team on any outstanding projects. You will face unique and varied challenges that will require continuous  learning.

What you will do:

• Being an active member of the ProtonVPN R&D team

• Collaborating with app developers to help solve the various complex challenges related to (but not limited to) the networking stack of Linux, macOS, iOS, Android, and Windows systems

• Helping develop innovative solutions to improve the connectivity, stability, performance, scalability, security, and resilience of ProtonVPN’s infrastructure and client software, and extend their functionality

• Contributing to existing open-source projects or creating new ones

What we are looking for:

• Expert-level knowledge of operating system internals

• Expertise with network protocols and implementation

• A documented track record of contributions to system-level projects and applications

• Experience with software development

• Understanding of the principles of quality assurance

Bonus points for: 

• Expertise in Windows, macOS, or Linux system development

• Extensive experience working with Linux kernel, Windows drivers, or macOS system extensions development

• Strong understanding of system programming languages (C/C++, Rust, Go, Python, etc.)

• Experience with debugging code and code profiling

• Good understanding of TCP/IP protocol and settings (e.g., congestion algorithms)

• Strong understanding of VPN protocols (particularly OpenVPN and WireGuard)

• Experience with cryptography concepts (e.g., TLS certificates and public key infrastructure)

What We Offer:

• Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here)

• Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.

• Technology: you'll get the right hardware and the right software you need to do your best work.

• Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.

• Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day

• In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building

• Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.

• Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.

• Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

#LI-Onsite

Join Proton and build a better internet where privacy is the default

At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.

Proton is a profitable company that does not rely upon VC funding, supporting over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online.

Hiring at Proton is highly selective, with less than 1% of candidates hired. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. You will have the opportunity to work with many of the world's top minds in their fields, ranging from former international math and science olympiad winners to chess champions.

We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our open-source projects here!

Purpose of the role: 

As the Engineering Manager for Proton VPN, for the iOS and MacOS team, you lead a team of engineers dedicated to fostering continuous innovation in our applications. Reporting to the Engineering Manager, you will collaborate with cross-functional teams across Proton. Your primary objective is to raise the quality and reliability of our Apple platform products, while ensure Proton VPN keep being extended with new and critical functionalities.

Responsibilities include: 

• Raise and maintain a high engineering bar for iOS and macOS VPN products by diagnosing quality issues, implementing clear processes, and ensuring delivery of robust, reliable features.
• Enhance team efficiency by balancing speed, quality, and developer experience through streamlined processes and structured ways of working.
• Collaborate closely with Product to address quality concerns while delivering on the roadmap.
• Strategically analyse engineering challenges and guide the team in breaking them down into manageable, iterative solutions—adjusting scopes to meet goals quickly without sacrificing quality.
• Ensure transparent communication of priorities, context, and technical decisions within the team and across stakeholders.
• Foster team growth through personalised 1-on-1s, performance evaluations, and career development plans.
• Oversee cross-team projects with R&D, Backend, Infrastructure, QA, and Product to ensure seamless coordination and execution
• Influence and collaborate with internal teams and stakeholders to align engineering efforts with business objectives and Proton’s security mission.

Job requirements:

• Experience managing Mobile teams, delivering Mobile products and navigating complex cross-team efforts.
• Proven track record of improving product quality and implementing processes in a fast-moving environment.
• Experience leading or contributing to release processes and delivering software at scale, ideally in networking, VPN, or other performance-critical domains.
• Strong understanding of mobile-specific engineering challenges and the ability to go deep technically when diagnosing issues.
• Skilled in project management—able to keep initiatives moving, align stakeholders, and ship high-quality releases.
• Clear, concise, and impactful communication skills.
• Comprehensive understanding of the full application lifecycle, from code reviews and CI/CD to deployment and post-release troubleshooting.
• Familiarity with low-level networking concepts (VPN protocols, DNS, TCP/IP) is beneficial.
• Passion for creating an environment where teams are motivated, collaborative, and focused on delivering exceptional user experiences.

What We Offer

• Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. Depending on the role, fully remote positions may also be available.
• Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
• Food: Lunch and snacks are provided by Proton every day at our offices.
• Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
• Stock Options: At Proton, we are all owners of the company and you get stock options when you join us.
• Flexible Working: You can define your own working hours as long as it works with team meetings.
• Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
• Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
• Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

#LI-ONSITE

Join Proton and build a better internet where privacy is the default

At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.

Proton today supports over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. Proton has become profitable and reached scale without relying upon VC funding, largely due to superior talent that allows us to do things faster, more creatively, and more efficiently.

We have a global mindset and big ambitions but remain a start-up at heart. We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our social media pages to learn more about us: Twitter, Reddit, Instagram.

Role Overview

We’re looking for an experienced Growth Manager to help drive the expansion of our B2B VPN business. While Proton VPN is already one of the world’s leading VPN services, our B2B offering is still in an early growth phase. You’ll play a key role in shaping its trajectory—defining product positioning, pricing strategy, acquisition channels, and sales loops.

This is a hands-on, strategic role that calls for both analytical thinking and a strong sense of curiosity about technology. It’s also a high-visibility, cross-functional position—you’ll collaborate closely with teams across Product, Marketing, Sales, Customer Success, and Data on a global scale.

What You’ll Do

• Growth strategy: own the end-to-end B2B growth strategy for Proton VPN. Identify high-impact growth levers across channels, define KPIs, and execute scalable, data-driven campaigns that drive qualified leads and self-serve subscriptions for Proton’s VPN for Business product.
• Inbound: design full-funnel marketing programs, including paid acquisition, SEO and CRO, in collaboration with our central Marketing team.
• Outbound: build outbound campaigns from the ground up.
• Content & thought leadership: develop a content strategy that positions Proton as a trusted authority in online security and privacy for businesses, in partnership with Marketing, Product and Sales.
• Analytics & reporting: define and track key marketing performance indicators. In collaboration with our Data team, build our analytics stack.

What You'll Bring

• 2–10 years of experience in a fast-growing B2B environment, whether in a marketing / growth role or in a strategic role. Experience with self-serve and / or sales-led acquisition.
• You need to be hands on. Proton’s culture is not corporate, and we expect our leaders to lead from the front.
• Analytical and data driven. This is important at Proton, and we welcome candidates with scientific or engineering backgrounds who now work in marketing or growth.
• Cost-efficient mindset. Proton is a bootstrapped startup. We’re creative and efficient, because that’s how we will win in the long run.
• Not necessary, but valued: proven track record of driving revenue through outbound sales.
• Not necessary, but valued: experience building teams and processes from scratch, since Proton is just starting in B2B.

What We Offer

• Office First: Collaboration is easier and more effective in person, which is why we have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office. 
• Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
• Food: Lunch and snacks are provided by Proton every day at our offices.
• Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
• Stock Options: At Proton, we are all owners of the company and you get stock options when you join us.
• Flexible Working: You can define your own working hours as long as it works with team meetings.
• Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
• Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
• Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. To this day, Proton’s only source of revenue is user subscriptions. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

Check our social media to learn more about Proton: 

LinkedIn ,Reddit ,X, YouTube

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

#LinkedIn-Onsite

Join Proton and build a better internet where privacy is the default

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!

We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here!

Purpose of the role

We are looking for a Head of Growth to spearhead all growth activities for the Proton's Mail & Calendar product. You will identify the growth levers and build the roadmap with other senior stakeholders (engineering, product, marketing) to enable the business unit to achieve its growth objectives. This is a high profile role which will have a concrete impact on one of our key products. 

What you will do

• Manage growth, acquisition, and retention strategies and execution across all marketing channels for Proton
• Develop go-to-market plans, pricing strategies plans and business models to support the revenue growth of our business units
• Define & champion Proton's target audiences, messaging, and positioning.
• Master the competitive landscape and evaluate market gaps and business development opportunities.
• Act as the users’ advocate and the voice of the market, synthesizing customer feedback into actionable insights to inform future product development
• Optimize conversion rates across the board, including landing pages, upgrade pages, renewal pages, and any other touchpoint for our products
• Own and drive the business metrics of the organization.
• Facilitate hand-in-hand collaboration between growth, product, engineering, marketing and data to align on the vision and the execution.

Job requirements

• Extensive proven experience in driving product revenue growth.
• We are looking for a candidate with extensive B2C/B2B background in SaaS (tech) product
• Exceptional project and program management. You need to be good at leadership by influence, as there will people outside of your reporting line that you must be able to motivate and inspire towards achieving your vision
• You need to be hands on. Proton’s culture is not corporate, and we expect our leaders to lead from the front
• Analytical and data driven. This is important at Proton, and we welcome candidates with scientific or engineering backgrounds who now work in marketing or growth.
• 360° business acumen in marketing, sales and finance.
• Cost-efficient mindset. Proton is a bootstrapped startup. We’re creative and efficient, because that’s how we will win in the long run.
• Ability to think outside the box. We are looking for creative individuals who aren't scared to make bold decisions that will move the needle.

Why Proton:

• Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here)
• A great Team: Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH.
• Technology: you'll get the right hardware and the right software you need to do your best work.
• Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.
• Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day
• Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.
• In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building
• Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.
• Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.
• Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.
•  

Check our social media to learn more about Proton: 

LinkedIn ,Reddit ,X, YouTube

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK

We are seeking a new Staff Software Engineer to join the Platform Engineering team of our Custody department. You'll play a key role in shaping our engineering practices, ensuring the reliability and performance of our platform across a multi-cloud environment, and empowering our engineering team to deliver innovative features with speed and efficiency. You will drive improvements in our automation, observability, and overall platform stability.

WHAT YOU'LL DO

• Design, build, and maintain scalable and resilient infrastructure across Cloud providers such as Azure, AWS, GCP and IBM Cloud.
• Automating work including infrastructure needs, testing, failover solutions, failure mitigation, and much more.
• Implement and manage monitoring, alerting, and logging systems to ensure system visibility.
• Develop and maintain our CI/CD pipelines using GitLab CI.
• Proactively identify and resolve potential performance bottlenecks and reliability issues.
• Participate in on-call rotations to address production incidents and provide support for service engineers with customer incidents.
• Collaborate closely with development teams to integrate and deploy services efficiently.
• Contribute to the development and maintenance of our internal platform tools and services.
• Lead the implementation of standard methodologies for DevOps and SRE within the engineering organization.
• Document processes and procedures.
• Automate any software maintenance processes which previously required a manual procedure.

WHAT YOU'LL BRING

• 10+ years’ experience with software engineering, platforming engineering or system operations on high available and high traffic environments
• Strong experience with Linux-based infrastructures, Linux/Unix administration
• Experience with databases such as PostgreSQL
• Experience administering Linux servers as well as docker based infrastructure (like Kubernetes, AKS, etc.) in a highly available environment
• Experience of scripting languages such as Go or Bash
• Experience with message broker/queue technologies like RabbitMQ, AMQP 1.0
• Experience with modern monitoring, logging and observability tools in complex distributed systems such as with Application Insights, Grafana, Elastic stack, Datadog, Prometheus, etc
• Practical experience with infrastructure-as-code (with tools like Terraform)
• Familiarity with GitOps deployment practices using ArgoCD or Flux
• Good understanding of cybersecurity fundamentals and best practices
• Troubleshooting skills with the ability to spot issues before they become problems
• Excellent problem-solving and communication skills
• Committed to processes, with excellent documentation skills and a strong ability to work well in a team!

GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.

GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.

Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.

We are seeking an innovative and forward-thinking Staff Software Developer passionate about building a world-class platform through a world-class team. Creating technical software excellence and spearheading application development in design, implementation, and maintenance to make magic happen.

What You’ll Do:

• Partner with architects and product managers to design, estimate, and implement pioneering application features across front-end, server-side, and database tiers
• Use Azure services to craft powerful, scalable, and resilient cloud-based solutions
• Enhance our software applications and work with delivery pipelines, feature flags, ensuring seamless integration and deployment
• Conduct rigorous unit, integration, and non-functional (performance, security) testing to guarantee our software is production-ready
• Leverage observability tools and logging to solve and resolve issues across development, test, and production environments
• Share your enthusiasm for tech trends, explore and learn new technologies, engage with tech communities, mentor fellow engineers, and lead in technical design and code evaluations
• Always seek ways to enhance team operations, processes, methodologies, and technology choices, striving for excellence in every practice
• Ensure all work aligns with quality, operational, and architectural standards, contributing to the overarching success of our organization
• Facilitate the configuration of no/low-code bank connectors with top-tier financial institutions
• Participate in the team’s YBIYRI model (you-build-it-you-run-it), which includes participating in their on-call pager rotation

Who You Are:

• A leader within your team, and influencer across teams
• “Coding” is your middle name
• You can solve problems in high pressure situations
• You can work as part of an international team
• You thrive on creating innovative solutions
• You love tackling challenges with creative ideas
• You write stellar code that wows and performs

Essential Knowledge / Experience:

• Bachelor’s degree in Computer Science or equivalent experience, with at least 8 years of application development experience
• An expert in application development and standards for cloud architecture and deployment
• Proven ability to influence and mentor developers within an agile team environment
• Skilled in reviewing and estimating user stories as part of an agile development process
• Extensive experience with Azure Services
• Deep knowledge and expertise in ASP.NET/Core and C#
• Expert in Microsoft SQL Server database development
• Highly accomplished in building web applications using Angular with TypeScript, and familiarity with JavaScript frameworks
• Experience with Test-Driven Development (TDD) and Behavior-Driven Development (BDD)
• Skilled in designing and implementing CI/CD pipelines within Azure DevOps
• Sophisticated solving skills and experience in production application support
• Daily use of integrated development environments (IDEs) Visual Studio
• Solid understanding of Windows operating system principles and administration
• Experience in the financial industry is a plus

Abilities Required:

• Leadership
• Mentoring and growing others
• A collaborator and influencer across teams and colleagues
• A champion and agent of change to drive continuous improvement
• Highly adept at identifying and seizing opportunities to advance the technology and product, employing vision and insight.
• Highly analytical and data driven
• Employ your advanced analytical and problem-solving skills to navigate the intricacies of a sophisticated application and industry. Excel in both verbal and written communication, and effectively collaborate with teammates and team members, both technical and non-technical
• Exude a commitment to quality and a keen understanding of customer needs, ensuring that every solution meets the highest standards
• Be a self-starter who can prioritize tasks and accomplish assignments independently, driving projects forward with minimal supervision
• Demonstrate a quick learning capacity, staying updated with standard methodologies and current technologies in relevant areas, and applying this knowledge proactively
• Use your solid analysis and solving skills to identify and resolve issues efficiently, ensuring smooth and reliable software performance
• Communicate effectively and thrive as part of a multi-functional, global agile delivery team, contributing to collective success
• Bring deep software engineering experience in complex distributed systems, ensuring robust and scalable solutions
• Showcase your expertise with Azure, using its capabilities to build and maintain modern cloud solutions

Workload: 100%, Sector : Energy / Natural Gas, Work location: Geneva (Switzerland)

Job description

Picarro is looking for a customer-facing Field Application (FAE)/Technical support Engineer (TSE) to become a key member of our Energy Team and contribute to the development in Europe, especially Italy.

She or he will have a hands-on approach, a strong technical acuity, and a willingness to drive customer satisfaction. This person will be responsible for providing technical support, installation, reparation, and maintenance on equipment, answering customers’ requirements and issues, and supporting post sales activity within major utility companies. She/he will also interface with new customers to organize and carry out field demonstrations and field trials using Picarro’s flagship products at customer sites.

Roles and Responsibilities

The Picarro FAE team services our natural gas utility customers providing high quality customer support both on-site and remotely. The FAE will be the primary technical support champion for the customers.

The primary responsibilities of the FAE are to provide technical support and support Picarro customers with their field organization. The FAE supports customer’s install base and develops a broad understanding of customer requirements and concerns, positions and adapts the capabilities of Picarro’s Natural Gas Asset Management solutions. The candidate will be trained to acquire a comprehensive understanding of the system technology and the ability to adapt the functionalities to the customer business case.

Key Responsibilities

• Responsible for the installation and testing of the Picarro system for enterprise customers on system deployments.
• Respond to technical support requests and technical questions, fix technical issues remotely or onsite.
• Provide a comprehensive diagnose of the system through remote diagnosis and debugging.
• Fix technical issues (hardware and software) and organize timely replacement of parts.
• Manage spare inventory and related logistics activities.
• Support on-site customer projects.
• Address field questions and respond appropriately by providing detailed technical answers along with technical documentation as required.
• Log Customer issues and track resolutions.
• Perform Quality control of operations and ensure process and procedures are maintained.
• Develop strong customer relationships with key accounts.
• Create data deliverables (reports, dashboards).
• Upon circumstances, customer support might be required during evenings (2pm – 10pm) and weekends (6pm – 10pm)
• Prepare technical documentation and procedures.
• Provide training and documentation for Support Level 1 and Support Level 2.
• Manage the periodic maintenance of the Picarro systems.

Desired Skills and Experience

Field applications engineers need a wide range of skills and a solid technical base. Because field application engineers provide technical support, they must be able to summarize and communicate issues in a synthetic manner and share them at various levels of the organization. They also must be familiar with technical product specifications and be able to point out the specific technical merits of our solution. Customer relationship skills are critically important in this role. Because customers want to be assured that the technology is reliable, the field applications engineer must be able to back up technical claims.

• Field experience or hands-on practice or knowledge of multi-disciplinary system design and development (systems such as electrical, electronics, computerized, mechanical, optical or a combination of these)
• Experience working in a customer facing role.
• Good knowledge and understanding of system engineering process, engineering designs and control systems.
• The ability to travel frequently to customer sites (Italy and/or abroad) on short notice is required.
• Comfortable in dealing with complex, abstract, or vague problems. Analytical skills to apprehend complex configurations with multiple failure causes.
• Strong skills in organization, timely delivery and independence are required.
• Clean, detailed, and clear documentation practitioner.
• Experience in project management is an asset.
• Be proactive as a customer advocate, looking for and solving problems before they surface.
• Ability to effectively communicate technical information to non-technical audiences. Excellent oral and written communication skills.
• Results-oriented team player with a “make it happen” attitude and drive for success in a fast-paced environment. Ability and affinity to respond quickly.
• Energetic, highly motivated, unmatched drive and strong ability to influence others.
• Demonstrate the necessary skills to negotiate issues with peers, partners and customers using a Win/Win philosophy.

Language Skills

• English & Italian: full proficiency – Required/Mandatory
• French – an Asset

Qualifications

• Graduate / Post-Graduate in engineering or science discipline (e.g. BE / BSc / MCA, etc.)
• Experience in a customer facing technical support role
• Additional technical and professional credentials relating to the job requirement skills are advantageous.
• Driving license

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, gender identity, social orientation, nor based on disability.

About Picarro

Picarro is a profitable Greentech company backed by prime venture capitalists in the Silicon-Valley. Picarro has about 350 employees with customers worldwide. We are a global company with our head office in the US (Silicon Valley) and offices in Switzerland, Netherlands and Beijing.

Picarro has been working for the last 20 years in revolutionizing the understanding of climate change and global carbon, water and nitrogen cycles by designing new instruments to meet the requirements of scientists and the industry.  In the past 10 years, Picarro has further developed its expertise in developing analytical solutions, data-rich algorithms, atmospheric modelling and data interpretation systems to simplify the complexity of environmental interactions and turning complex processes into meaningful and actionable insights. Our goal is to provide analytical services and solutions that drive efficiency in industrial processes and help mitigate climate change. 

We are today the world’s leading producer of greenhouse gas and stable-isotopes measurement instruments for a wide variety of scientific and industrial applications, including environmental and climate change research, air quality, energy and more specifically natural gas distribution networks and industrial airborne molecular contamination control (semiconductor and pharmaceutical). We’ve been awarded the World Economic Forum (WEF) Technology Pioneer 2012 award, got written up in the New York Times, winner of Wall Street Journal R&D awards and many more.

Natural Gas Network Management – a Digital Revolution

With regulations on pipeline safety being revised and tightened, pipeline operators are now looking at innovation to improve their asset management efficiency, relying on new, predictive tools to optimize network maintenance and assist in decisions for proactive replacement of assets within their infrastructure. The recent increase of objects connected to platforms gathering large amounts of data with powerful data analytics capabilities has given rise to a new way of approaching pipeline asset integrity. The Picarro Asset Management solution is part of this digital revolution and has been designed to meet next generation challenges to improve natural gas asset integrity management.

Picarro’s mobile natural gas detection technology allows natural gas data to be collected at a speed and scale not previously possible. Advances in “Big Data” Analytics allow better-informed conclusions to be drawn from that data. Picarro Asset management solution is used to improve network safety, natural gas sustainability and asset operational excellence.

https://naturalgas.picarro.com/

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, gender identity, social orientation, nor on the basis of disability.

Posted positions are not open to third party recruiters/agencies and unsolicited resume submissions will be considered free referrals.