DIRECTOR, CUSTOMER MARKETING  

This candidate can reside in the following office locations to fill this position: 

New York, NY - US
Pittsburgh, PA - US
Montreal - Canada
Massy - France

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Ivalua is seeking a strategic and visionary Director, Customer Marketing responsible for shaping how we engage, enable, and expand relationships with our global enterprise customers. In this role, you will drive the overall customer marketing strategy—from onboarding and retention to advocacy and expansion.

ROLE: 

You will architect the content and engagement strategy that connects customers across every stage of the journey: evaluation, onboarding, education, advocacy, and long-term partnership. Working closely with Product Marketing, R&D, Sales, and Customer Success organizations, you will drive platform adoption and satisfaction across a thriving community of users around the world.

WHAT YOU WILL DO WITH US 

Enterprise Lifecycle Marketing & Expansion

• Drive Growth & Retention: Build and lead enterprise-focused lifecycle marketing programs that deepen engagement, drive advanced platform adoption, and accelerate expansion within top global accounts.
• Cross-Functional Collaboration: Partner with Customer Success, Sales, and Product Marketing, R&D teams to identify customer growth opportunities and deliver coordinated go-to-market motions across renewal, upsell, and cross-sell stages.
• Segmentation Strategy: Develop segmentation and journey frameworks for executive, business, and practitioner personas, ensuring tailored messaging and experiences throughout the customer lifecycle.
• Data-Driven Insights: Leverage data and insights to measure health, engagement, and expansion readiness across accounts. Mine market insights to inform strategic marketing decisions and stay ahead of industry trends.

Customer Advocacy & Content Strategy

• Build Champions: Spearhead customer advocacy initiatives aligned to product and solution narratives that amplify our customers' success and foster brand loyalty. You will deliver the requisite case studies, video stories, analyst references, and speaking opportunities needed to drive our next wave of growth.
• Strategic Content: Define and execute a customer content strategy that aligns with enterprise adoption journeys—including success stories, executive narratives, and best-practice thought leadership.
• Global Storytelling: Partner with Corporate Communications and Brand to elevate customer storytelling that showcases innovation and measurable outcomes achieved with Ivalua.
• Executive Programs: Build ongoing executive engagement programs, including roundtables, innovation councils, and strategic listening forums, to inform product direction and strengthen executive alignment.

Events & Community

• Event Strategy: Own the customer event strategy for enterprise audiences—driving participation in flagship experiences (such as Ivalua NOW), regional executive summits, and customer innovation sessions.
• Community Building: Influence and help to shape our customer community events as well as our online community, ensuring a consistent voice of the customer is woven through marketing, sales, and product storytelling.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience: 10+ years of B2B marketing experience, including 5+ years in customer, enterprise, or lifecycle marketing leadership.
• Advocacy Expert: Proven track record of building world-class customer advocacy programs and executive-level engagement programs that drive measurable business impact.
• SaaS Knowledge: Deep understanding of enterprise customer journeys, particularly in SaaS, Procurement, or Supply Chain technology environments.
• Content & Storytelling: Strong background in content strategy, storytelling, and event design for senior audiences.
• Collaboration: Excellent cross-functional leadership skills, with experience collaborating closely with Sales, Customer Success, Product, and Communications teams.
• Global Mindset: Ability to work effectively across different time zones and cultures (US and EMEA).
• Language Skills: English is required as we serve customers throughout Canada from our Montreal location, and a significant majority of business is conducted in English; however, wherever possible, we will support the employee's right to work in French. French proficiency is a strong plus. 

Soft Skills:

• Passion: A passion for elevating the customer experience at every touchpoint.
• Strategic Translation: The ability to engage with executives and translate strategic customer insights into business action.
• Technical Sensibility: You don’t necessarily have a deep technical background, but you love experimenting with new tools and have a personal interest in how AI and innovation drive business value.
• Balance: A balance of creative vision and operational discipline—with a focus on measurable impact, relationship depth, and customer lifetime value.
• Ambiguity: Comfort with breaking new ground on processes and principles in a fast-growing environment.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology
• Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua):

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-HYBRID #LI-AP1 #LI-DNI

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

SLSQ227R334

As we continue our rapid expansion across Europe, we are looking for a creative, execution oriented Account Executive to join the team in France to maximise the phenomenal market opportunity that exists for Databricks within the Automotive and Manufacturing sector. Reporting to our Director of Enterprise Sales, as a Strategic Account Executive at Databricks you will focus on building relationships and closing new business opportunities with a global automotive manufacturer.

You will collaborate closely with a Global Account Manager to co-develop a strategic business plan for the account. Bringing an informed perspective on Big Data, Advanced Analytics, and AI, you will help shape the execution strategy and deliver meaningful, long-term value to this highly strategic client.

The impact you will have:

• Assess your key account and develop a strategy to meet and exceed revenue and consumption goals
• Implement the above strategy to meet and exceed revenue and consumption targets
• Build positive relationships with key decision makers (up to and including C-level) and establish yourself as a trusted advisor for Data & AI-related subjects
• Identify new business opportunities and develop the expand / consumption use cases within your key account
• Orchestrate and utilise internal teams to maximise the impact on your ecosystem
• Showcase exceptional value with all engagements to guide successful negotiations to close point

What we look for:

• Successful track record of meeting and exceeding sales quotas and KPIs
• Experience managing large enterprise-class manufacturing clients in France
• Proven experience selling complex software deals

Experience contributing to structured enterprise transformation projects (data, analytics or AI). Prior consulting experience is a strong plus.

• Understanding of consumption-based land and expand sales models
• Evidence of creating demand that delivered substantial business value
• Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling, Command of the Message and accurate forecasting
• Experience of building effective champions and collaborative teams to support execution of your territory plan
• Experience of developing a clear partner strategy and managing it to success
• Understanding of how to identify important uses cases and buying centres in order to increase the impact of Databricks within an organisation
• Fluent English and French language skills essential

#LI-NV1

You will be joining the Global Talent Acquisition team, a team of 60+ recruiters in charge of building Doctolib’s organization. As a Senior recruiter, your role will be to attract, engage and hire Doctolib’s talents of tomorrow. You will work on the following roles within the organization: finance, legal, marketing, strategy and HR. You will collaborate closely with our senior stakeholders, defining needs and carrying out recruitment processes. You will have the opportunity to work on global hiring projects having an impact on the overall success of our talent acquisition team. You will report directly to the Talent Acquisition Director of the Core Services & Executive hiring team. 

What you will do

• Partner with our hiring managers and our senior leaders to build their teams in our various locations (with a focus in France); 
• Develop a narrow understanding of Doctolib’s strategy and business plans in order to comprehend our hiring needs and objectives; 
• Design talent intelligence strategies when necessary in order to understand the talent pool you’re looking into, the market place and the way other organizations are structured; 
• Build robust hiring briefs, map role criteria, define position description and document specifications; 
• Structure and a carry out a targeted research and sourcing strategy; 
• Assess candidates to ensure qualification match, cultural fit/add and compatibility; 
• Offer guidance to both hiring managers and candidates through the completion of the recruitment process;  
• Collaborate with HR teams to ensure an efficient onboarding and followup of the leadership profiles you recruit; 
• Continuously evaluate and improve the recruitment process, including implementing innovative sourcing strategies, leveraging technology and data analytics, and enhancing candidate experience; 
• Handle recruitment programs directly having an impact on the quality and velocity of delivery of our recruitments (such as diversity, employer branding, tools, tracking, candidate experience initiatives);
• Infuse a culture of excellence in our recruitment within the overall organization of talent acquisition. 

Who you are

• You have at least 5 years of experience in recruitment (in-house or agency); 
• You have demonstrated success in sourcing and attracting candidates; 
• You are at ease when assessing candidates, including evaluating their qualifications, experience, cultural fit/add, leadership potential, and alignment with organizational values and strategic objectives;
• You have a real interest into following the success of the talents you recruit; 
• You have excellent interpersonal and relationship-building skills to establish and maintain relationships with executive-level candidates and hiring managers; 
• You have already worked in global environments and speak fluent English.

Job details

• Permanent Position 
• Full time 
• Location: Levallois (Headquarters)
• Start Date: as soon as possible
• Hybrid remote (up to 2 days remote per week)

What we offer

• Free Health Insurance 
• Quarterly or monthly bonus (based on your position)
• Up to 14 days of RTT
• A flexible workplace policy offering both hybrid and office-based mode
• Flexibility days allowing to work in EU countries and the UK 10 days per year
• Wellbeing program (free mental health and coaching offer with our partner moka.care)
• Lunch voucher with Swile card
• Work Council subsidy to refund part of sport club membership or creative class
• Bicycle subsidy
• Reimbursement of public transportation
• Relocation support for international mobilities

At Doctolib, we believe in improving access to healthcare for everyone - regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it!

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. If you have a disability, let us know if there's any way we can make the interview process smoother for you! 

All the information transmitted via this form is processed by Doctolib for the purpose of managing applications. For more information on how Doctolib processes your application data, click here.

If you wish to exercise your rights or if you have any questions about the processing of your data, you can write to us at hr.dataprivacy@doctolib.com.

We are looking for a Billing Manager, with a strong financial accounting foundation, to join the Finance team in Paris, 

If you have experience in financial audit and wants to move into in-house accounting, or you have proven billing/revenue accounting/OTC experience in high-growth companies with solid accounting exposure, then this could be the next step for you!  

The team you’ll be joining

As a Billing Manager, you will join the Group Accounting team within the Finance department and will report to the Working Capital Senior Manager.

You'll be part of a strategic team that collaborates with all departments across the organization, from Sales, Finance and IT to Product. This role offers the opportunity to work on diverse and challenging projects in a fast-paced, international environment where innovation is constant.

This role goes beyond credit management or collections and requires expertise in revenue accounting, financial closing, and internal controls.

What you’ll do

We are looking for a Billing Manager to support our growth and lead our global customer billing team. You will be responsible for our high-volume billing activities across all group countries (France, Germany, Italy, the Netherlands). 

Your responsibilities include but are not limited to:

• Manage and lead a dynamic team of 3-5 professionals managing billing activities across all group countries, fostering their growth while ensuring operational excellence
• Supervise monthly and annual financial closing activities (up to 2 million invoices per year), including performance and quality of SOX internal periodic controls
• Ensure seamless billing operations by controlling the completeness and accuracy of monthly customer billing cycles through strategic collaboration with Sales and Finance teams 
• Drive continuous automation and process optimization by leveraging technology to handle high-volume billing operations efficiently, eliminating manual processes wherever possible
• Manage the Order-to-Cash process in partnership with the Working Capital Senior Manager, including proactive monitoring of direct debits, active participation in the recovery of doubtful debts and administration of cash application
• Champion technology-driven improvements by identifying and implementing system enhancements across our tech stack (Salesforce, Zuora, SAP) to support large scale operations

Who you are

Before you read on — if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

• Are fluent in English and French and able to work in a constantly evolving international environment
• Have proven expertise in high-volume billing operations and financial accounting (revenue recognition, financial closing, internal control notions), ideally gained through audit experience or senior accounting roles in high-growth companies. (Note: We are looking for expertise beyond credit management or collections alone)
• Have the ability to manage and engage a team of specialists, with a hands-on approach and a focus on developing talent
• Demonstrate excellent communication skills and ability to collaborate with business and support teams at all seniority levels on cross-functional projects 
• Have strong IT appetite and automation mindset, capable of identifying and eliminating manual processes to maintain efficiency at scale

Now, it would be fantastic if you: 

• Have an analytical mindset to identify trends, solve problems and support decision-making
• Have direct team management experience
• Are familiar with tools such as Zuora, SAP, Salesforce, or similar systems

What we offer

• Free health insurance for you and your children
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• Lunch voucher with Swile card
• Reimbursement of public transportation or company car (only for Field Sales)
• Relocation support for international mobilities 
• Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth

The interview process 

• 30’ phone interview with the Talent Partner (recruiter)
• 60’ video interview with the Hiring Manager & Accounting Director
• 60’ Onsite Business case with the Hiring Manager & Accounting Director
• 30' final video interview with VP Finance
• At least one reference check

Job details

• Permanent position 
• Full Time 
• Workplace: Levallois-Perret (92, Headquarter)
• Hybrid mode: 3 days per week onsite / 2 days remote
• Start date: as soon as possible
• Remuneration : fix + bonus on objectives (according to your profile)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We are looking for a proven leader to join our Sales Engineering team to oversee the Enterprise Sales Engineering team at Fivetran. As a Senior Manager of Sales Engineering at Fivetran, you will manage a team of approximately 6-8 Sales Engineers. This team specializes in achieving the “technical win” in interacting with technical and business stakeholders across a multitude of verticals. In this strategic role, you will adopt and optimize the Fivetran playbook to maximize revenue growth while partnering closely with Fivetran Account Executives, Account Management, Marketing, and Partner Alliances, therefore interpersonal engagement and orchestration is essential. In addition, you will develop deep relationships with our technology and implementation partners to accelerate market share capture and joint success. 

The ideal candidate will be a high impact individual capable of driving outstanding business results & continual employee development. This leader is fully responsible for managing the team to generate exceptional results among your direct reports, accelerate the progression of business through the sales journey, and drive the technical win.

This is a full-time position based remotely in France, Ireland or the UK reporting to the Director of Sales Engineering, EMEA.  

What You'll Do

• Implement and optimize strategies to maximize revenue growth 
• Ensure that direct reports are providing timely and accurate technical leadership in the sales process 
• Coach your team members to maximize performance and prepare them for future roles 
• Affirm team is documenting opportunities to drive prospect engagements and communicate with in the team
• Be driven by data and affirm that we are capturing data for continuous forecast improvement
• Help your team win technically within key accounts 
• Collaborate with Sales Leadership on strategies and tactics to win new and maintain customers
• Communicate with your leadership and the sales leadership team the progression of opportunities and forecast technical wins
• Meet all defined goals and metrics
• Communicate and present complex solutions to C-level executives
• Provide market feedback to management team to optimize sales strategy and positioning
• Be an escalation point for key deals in the pre-sales process
• Work with product management and engineering teams to prioritize enhancements and technical issues

Skills We're Looking For

• Experience in Enterprise Sales Engineering as a Manager or Senior/Lead Sales Engineer for a SaaS platform
• Best in class communication skills
• Superior technical skills
• Proven experience collaborating with a peer Sales Director to mutually drive successful sales outcomes
• Extensive experience in Databases, Replication, Cloud Warehouses, and APIs
• Proven ability to lead a team of technically-minded direct reports
• A coach-first mentality 

Personal Attributes We're Looking For

• Honesty/integrity: Does not cut corners, earns and maintains trust, does what is RIGHT 
• Analytical skills: Able to create and leverage data insights to draw insightful conclusions
• Positive Attitude & Enthusiasm: Exhibits passion and a ‘can-do’ attitude
• Strategic Thinker: Ability to see and communicate the big picture in an inspiring way
• Ability to hire and develop ‘A’ players: Source, select, and sell top performers to join
• Ability to coach and develop team members: Coach team members in their current roles while also preparing them for career advancement 
• Flexibility/adaptability: Adjusts quickly to changing priorities and conditions 
• Detail-oriented and technical: Aptitude for understanding and teaching our technology
• Calm under pressure: Maintains stable performance under pressure or stress 
• Creative/innovative: Generate new and innovative approaches to problems 
• Listening skills: Lets others speak and seeks to understand their view points
• Openness to criticism/ideas: often solicits feedback and reacts calmly 

#LI-Remote #LI-LA1

Position Overview:

Viral Nation is seeking a dedicated Account Director with a robust mix of influencer marketing, social media, analytics, and content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. 

Responsibilities:

• Serve as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations.
• Identify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value.
• Lead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact.
• Oversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services.
• Lead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution.
• Manage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks.
• Drive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio.
• Lead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL.
• Own the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients.
• Provide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth.
• Coach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery.
• Partner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients.
• Act as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns.
• Maintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized.
• Identify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability.

Qualifications and Skills:

• 6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes.
• Proven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth.
• Advanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement.
• Strong ability to lead high-level client relationships, ensuring alignment with goals, long-term partnership success, and consistent delivery.
• Demonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification.
• Effective people leader with experience coaching and developing teams to meet client expectations and performance standards.
• Exceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results.
• Expert grasp of social platforms, amplification strategies, and cross-channel integration.
• Proficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace).
• Familiarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus.
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered.
  

   

Privacy Policy:

By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. 

Dans un souci de clarté et d’accessibilité, nous avons choisi de ne pas utiliser l’écriture inclusive dans nos communications. WPP Media est fermement engagé en faveur de la diversité : nous valorisons l'inclusion et l'égalité, en considérant tous les candidats sans distinction d'identité de genre, d'origine ethnique ou de religion. Tous nos postes sont également ouverts aux personnes en situation de handicap.  

Qui sommes-nous ?  

WPP est le partenaire de confiance des plus grandes marques mondiales pour assurer leur croissance. Nous réunissons une intelligence média de pointe, une créativité de classe mondiale, une production de nouvelle génération, des solutions pour transformer le marketing à l’ère de l’IA et un conseil stratégique d’expert au sein d’une seule compagnie. 

Propulsés par des talents exceptionnels et WPP Open, notre plateforme de marketing agentique, nous déployons l’IA à grande échelle pour aider nos clients à naviguer dans un monde en pleines mutations et à optimiser leurs investissements marketing. 

Pour plus d’informations, visitez www.wpp.com. 

Chez WPP Media, nous croyons en la puissance de notre culture et de nos collaborateurs. C'est grâce à cette synergie que nous parvenons à créer des expériences véritablement exceptionnelles, tant pour nos clients que pour nos équipes internes. Pour réussir dans ce poste, il est fondamental d'incarner les valeurs essentielles qui unissent WPP et WPP Media :

• Être Extraordinaire en favorisant un leadership collectif qui inspire une créativité véritablement transformationnelle.
• Créer un environnement Ouvert en trouvant l'équilibre parfait entre l'épanouissement de nos collaborateurs et la satisfaction de nos clients, le tout fondé sur une confiance mutuelle.
• Diriger avec Optimisme en stimulant activement la croissance et le développement pour mobiliser l'ensemble de notre organisation

Au sein de l’entité Screenbase, nous sommes à la recherche d'un(e) Business Director expérimenté(e) pour rejoindre notre équipe en CDD de 4 mois. Vous serez au cœur de nos problématiques OOH et DOOH, jouant un rôle clé dans la stratégie, le développement commercial et le management de nos opérations. Si vous avez une expertise avérée dans ces médias et l'envie de développer un portefeuille clients stratégique, ce poste est fait pour vous.

Vos Missions et Responsabilités Principales :

• Gestion Client & Stratégie OOH/DOOH :
• Être le référent et l'interlocuteur privilégié pour l'agence et ses clients sur les médias OOH et DOOH.
• Analyser les briefs clients et élaborer des recommandations stratégiques médias (OOH/DOOH) pertinentes, innovantes et argumentées, en phase avec les objectifs de nos clients.
• Assurer la présentation et la défense des stratégies médias auprès des clients.
• Achats et Négociation :
• Négocier l'achat d'espaces publicitaires OOH et DOOH auprès des régies pour optimiser les plans médias et garantir les meilleures conditions tarifaires et de diffusion.
• Mettre en place et suivre les campagnes, en veillant au respect des objectifs, des budgets et des délais.
• Management & Développement Commercial :
• Manager et encadrer une équipe dédiée, en assurant le développement de leurs compétences et la bonne exécution des tâches.
• Doté d'un excellent sens commercial, vous êtes proactif dans le développement du chiffre d'affaires de votre portefeuille clients, en identifiant de nouvelles opportunités au-delà des briefs entrants et en fidélisant les clients existants.

Votre Profil :

• Expérience & Expertise :
• Vous justifiez d'une expérience significative (8 années minimum) en agence média, avec une expertise approfondie sur les problématiques OOH et DOOH.
• Une expérience avérée en management d'équipe est indispensable pour ce poste.
• Compétences Clés :
• Vous faites preuve d'une grande rigueur, d'un esprit d'analyse aiguisé et d'excellentes capacités de synthèse pour concevoir et piloter des stratégies complexes.
• Vous avez un sens commercial développé, un talent pour la négociation et êtes fortement orienté(e) résultats et satisfaction client.
• Un bon niveau d'anglais (écrit et oral) est requis pour interagir avec des partenaires et clients internationaux.
• Qualités Personnelles :
• Dynamique, proactif et curieux, vous êtes constamment en veille sur les évolutions du marché OOH/DOOH et les nouvelles technologies.
• Vous possédez un excellent relationnel, vous permettant d'échanger efficacement avec une multitude d'interlocuteurs (clients, régies, équipes internes).

Process de recrutement  

Entretien avec l’équipe recrutement : Un premier entretien téléphonique ou par vidéoconférence avec un membre de notre équipe. Cela nous permettra de mieux connaître vos compétences et votre expérience, et vous donnera l'occasion de poser des questions sur le poste et l'entreprise.  

Entretien opérationnel : Un entretien opérationnel sera ensuite prévu afin d'évaluer vos compétences techniques et l'adéquation de votre profil avec les exigences du poste. 

Étude de cas : Avant un dernier échange avec le manager un business case vous sera proposé afin d’évaluer vos compétences techniques liées au poste.  

Nous nous engageons à rendre ce process aussi rapide et efficace que possible, et à maintenir une communication ouverte et transparente tout au long du process. 

WPP Media s'engage pour la diversité. Tous nos postes sont ouverts aux travailleurs en situation de handicap. 

Localisation : Levallois-Perret

 #LI-Promoted

Associate Director Luxury Client Team 

For clarity and accessibility, we have chosen not to use gender-neutral or inclusive writing conventions in our communications. WPP Media is firmly committed to diversity: we value inclusion and equality, considering all candidates regardless of gender identity, ethnic origin, or religion. All our positions are also open to people with disabilities. 

About WPP Media: 

WPP is a creative transformation company. We use the power of creativity to build a better future for our people, our planet, our clients, and our communities. For more information, visit wpp.com. 

WPP Media is WPP's global media network. In a world where media is omnipresent, we bring together the best platform, the best talent, and the best partners to develop the most innovative solutions, delivering unparalleled growth for our clients. For more information, visit wppmedia.com. 

At WPP Media, we believe in the power of our culture and our people. It is through this synergy that we deliver truly exceptional experiences, for both our clients and our internal teams. To succeed in this role, it is crucial to embody the core values that unite WPP and WPP Media: 

• Be Extraordinary by fostering collective leadership that inspires truly transformative creativity. 

• Create an Open environment by finding the perfect balance between the fulfillment of our people and the satisfaction of our clients, all built on mutual trust. 

• Lead with Optimism by actively stimulating growth and development to mobilize our entire organization. 

About EssenceMediacom 

EssenceMediacom represents a new approach to the media agency. Our expertise is based on in-depth data analysis and a keen understanding of consumer behavior, combined with the most advanced technologies. 

We are convinced that the strategic alliance between media and creativity can radically transform the performance of the biggest brands. Our role is to support our clients in understanding the complex challenges of contemporary marketing and to identify the levers of innovation that will enable them to create lasting connections with their consumers. 

Our organizational structure reflects this modern vision: we combine intelligent data utilization with a human-centered approach, we cultivate diversity of perspectives and expertise, and we favor a continuous, large-scale experimentation and learning approach. Above all, we have integrated adaptability into our DNA to continuously evolve with market transformations 

The Role: 

We are seeking a highly accomplished and strategic Associate Director to join our dedicated Luxury Client Team. This pivotal role focuses on leading and managing all media planning and activation for one of our major global clients within the luxury sector. The successful candidate will be responsible for orchestrating comprehensive media strategies across international markets, ensuring brand consistency, driving innovation, and delivering measurable results. You will serve as a central point of contact, coordinating across various stakeholders, both internal and external, to deliver world-class media solutions. 

Key Responsibilities: 

• Annual Pre-planning: Lead and facilitate the comprehensive annual media planning cycle, setting strategic objectives and frameworks for the client’s global presence. 

• Regional Annual Strategy: Develop and refine region-specific annual media strategies, ensuring strong alignment with global directives while addressing unique local market dynamics and opportunities. 

• Consolidated Campaigns Overview: Provide strategic oversight and consolidated reporting for all active campaigns across diverse markets, offering actionable insights. 

• Wave Campaign Recommendation & Planning: Spearhead the recommendation and planning of impactful "wave" campaigns specifically tailored for regionalized markets, maximizing relevance and effectiveness. 

• Consolidated Reports & Annual Business Reviews: Prepare and present robust consolidated performance reports and annual business reviews to key stakeholders, outlining achievements, challenges, and future strategic recommendations. 

• Activation Management with Local Buyers: Oversee and coordinate media activation efforts in collaboration with local market media buyers, ensuring seamless execution and adherence to strategic guidelines. 

• Media Plans Management: Lead the development and ongoing management of comprehensive media plans, working closely with local buyers and leveraging expertise from global media experts/buyers to optimize performance. 

Desired Skills and Experience: To excel in this role, you will possess: 

• Experience: 6-9 years of progressive experience in media, acquired either agency or client-side, with a strong preference for international exposure. 

• Language Proficiency: Fluency in French is essential, alongside business proficiency in English. Proficiency in other languages is highly valued. 

• Industry Passion: A demonstrated passion for luxury brands and a keen understanding of global media trends and their impact. 

• Media Expertise: In-depth knowledge of both online and offline media levers/channels, including their strategic orchestration, effective implementation, and measurement. 

• Communication Skills: Excellent writing and presentation skills, capable of articulating complex strategies and insights clearly and persuasively to diverse audiences. 

• Analytical Acumen: A strong analytical, synthesis-driven, and rigorous mindset/approach to problem-solving, data interpretation, and strategic development. 

• Work Ethic: Proven curiosity, autonomy, and proactivity in managing projects, identifying opportunities, and driving initiatives forward. 

• Organizational Prowess: Exceptional organizational skills and meticulous attention to detail are paramount for managing complex global campaigns. 

Life at WPP Media and its benefits 

Our commitment to shaping the future of media is manifested by active support for the professional development of our talents, helping them reach their full potential. This approach is accompanied by a responsible vision in our media investment strategies, thus reflecting our dual priority: valuing our employees while adopting sustainable practices in our sector. WPP Media employees have privileged access to WPP Media's and WPP's international networks, allowing them to develop their passions, expand their professional network, and stay at the forefront of innovations in marketing and advertising. 

We have vast and varied resources available to our employees; our company actively cultivates the inclusion of talents from all backgrounds. The successes and expertise of the teams are regularly highlighted during unifying events that also punctuate key moments of the year, thus strengthening our collaborative and diverse corporate culture. 

Our benefits include: 

• Remote work: up to 2 days per week and 2 full weeks to be taken twice a year. 

• Two additional days off offered, including Whit Monday. 

• Additional leave days based on seniority in 5-year increments. 

• 5 additional remote work days per month for employees suffering from endometriosis. 

• Disability policy: 3 paid authorized absence days per year, access to Chèques Emploi Service Universel (CESU), and specific support for employees with a RQTH (Recognition of Disabled Worker Status). 

• Solidarity missions possible via the "We care and we act" program. 

Recruitment Process 

• Interview with the recruitment team: A first phone or video conference interview with a member of our recruitment team. This will allow us to better understand your skills and experience, and will give you the opportunity to ask questions about the position and the company. 

• Operational interview: To assess the suitability of your skills and profile against the requirements of the position. 

• Case study: A case study will be proposed to assess your technical skills related to the position. A debriefing will be offered. 

We are committed to making this process as fast and efficient as possible, and to maintaining open and transparent communication throughout the process. 

WPP Media guarantees equal opportunities and considers all candidates without discrimination or consideration of particular characteristics. We are committed to cultivating an environment of respect where everyone feels at home and benefits from the same opportunities for professional development. 

Consult our privacy policy to learn all about the protection of your data. 

Although we review all applications received, we only contact those selected for an interview. 

#LI-Promoted

SLSQ227R192

Databricks operates at the leading edge of the Unified Data Analytics and AI space. Our customers in France rely on us to drive the accelerated innovation needed to stay ahead in today’s highly competitive landscape.

As we continue our rapid expansion in France, we are looking for a creative, execution-oriented Strategic Enterprise Hunter Account Executive to join our team and maximize the incredible market opportunity for Databricks in the region. Reporting to the Director of Enterprise Sales, Hunting Team, you will be responsible for driving strategic growth and expanding our footprint across the region’s most critical enterprise accounts.

The impact you will have:

• Assess your list of assigned accounts and develop a strategy to execute against it
• Build a customer base, identifying and closing new logo opportunities
• Lead your customers and partners to identify impactful big data and AI use cases whilst proving out their value on the Databricks Lakehouse platform.
• Identify land opportunities and develop the expand / consumption use cases.
• Orchestrate and utilise internal teams to maximise the impact on your ecosystem.
• Build exceptional value with all engagements to guide successful negotiations to close point

What we look for:

• Proven experience selling SaaS solutions to Enterprise Customers
• Extensive experience and strong performance in new logo hunting
• Experience working in Big Data, Cloud, or SaaS industries with some technical sales experience
• Successful experience selling complex software deals and quota over-achievement
• Understanding of consumption based land and expand sales models is advantageous
• Knowledge of the Data & AI space with some technology sales experience
• Evidence of creating demand that delivered substantial business value
• Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting
• Experience of building effective champions, collaborative teams and partnerships to support execution of your territory plan.
• Understanding of how to identify all key uses cases and buying centres in an opportunity to increase the impact of Databricks in an organisation
• Fluent French and business English required

SLSQ227R172

Want to help solve the world's toughest problems with data and AI? This is what we do every day at Databricks.

Databricks operates at the leading edge of the Data and AI space. Our customers turn to us to lead the accelerated innovation their businesses need to gain first-mover advantage in today's ultra-competitive landscape.

We are looking for a creative, delivery-oriented Named Enterprise Account Executive to join the team in France to maximise the phenomenal market opportunity that exists for Databricks. As an Account Executive, you know how to sell innovation and value to existing customers, identify new use cases and grow consumption and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to customers and partners.

You will report to the FSI Director, Enterprise Sales, France. 

The impact you will have:

• You will co-develop a business plan, with your team and ecosystem partners, that accelerates customer success to exceed quarterly/annual consumption and booking goals
• You will lead your team, customers and partners to identify impactful data and AI use cases whilst proving out their value on the Databricks Data Intelligence platform
• You will implement the data and AI transformation goals of your customer through a combination of strategic partnerships, well scoped professional services, training and targeted Executive engagement
• You will develop an understanding of technical product details and roadmap to build trust with executives and technical champions

What we look for:

• Extensive experience selling complex solutions to Enterprise Customers
• You will have experience managing and leading complex, federated sales campaigns in major accounts
• You will have experience working in Data, Cloud industries with some technical sales experience
• Proof of exceeding sales quotas in high-growth Enterprise software companies 
• You will have experience driving consumption and commit-based engagement models and strategies working with professional services and training teams
• You will have experience co-selling and scaling your business with Cloud Vendors (AWS, Azure and Google Cloud teams) and Global Solution Integrators (GSI)
• Experience of building effective champions, collaborative teams and partnerships to support execution of your account / territory plan
• Understanding of how to identify all key uses cases and buying centres in an opportunity to increase the impact of Databricks in an organisation
• Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting
• Bachelor's Degree or relevant work experience
• Fluent French and business English is required

SLSQ226R197

Databricks operates at the leading edge of the Unified Data Analytics and AI space. Our customers in France rely on us to drive the accelerated innovation needed to stay ahead in today’s highly competitive landscape.

We are looking for a creative Enterprise Hunter Account Executive to join the team in France to maximise the phenomenal market opportunity that exists for Databricks. Reporting to the Director of Enterprise Sales, you will be responsible for driving strategic growth and expanding our footprint across the region’s most critical enterprise accounts.

The impact you will have:

• Assess your list of assigned accounts and develop a strategy to execute against it
• Build a customer base, identifying and closing new logo opportunities
• Lead your customers and partners to identify impactful big data and AI use cases whilst proving out their value on the Databricks Lakehouse platform.
• Identify land opportunities and develop the expand / consumption use cases.
• Orchestrate and utilise internal teams to maximise the impact on your ecosystem.
• Build exceptional value with all engagements to guide successful negotiations to close point

What we look for:

• Proven experience selling SaaS solutions to Enterprise Customers
• Extensive experience and strong performance in new logo hunting
• Experience working in Big Data, Cloud, or SaaS industries with some technical sales experience
• Successful experience selling complex software deals and quota over-achievement
• Understanding of consumption based land and expand sales models is advantageous
• Knowledge of the Data & AI space with some technology sales experience
• Evidence of creating demand that delivered substantial business value
• Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting
• Experience of building effective champions, collaborative teams and partnerships to support execution of your territory plan.
• Understanding of how to identify all key uses cases and buying centres in an opportunity to increase the impact of Databricks in an organisation
• Fluent French and business English required.

Dans un souci de clarté et d’accessibilité, nous avons choisi de ne pas utiliser l’écriture inclusive dans nos communications. WPP Media est fermement engagé en faveur de la diversité : nous valorisons l'inclusion et l'égalité, en considérant tous les candidats sans distinction d'identité de genre, d'origine ethnique ou de religion. Tous nos postes sont également ouverts aux personnes en situation de handicap.

À propos de WPP Media : 

WPP is the creative transformation company. Nous utilisons le pouvoir de la créativité pour construire un avenir meilleur pour nos collaborateurs, notre planète, nos clients et nos communautés. Pour plus d'informations, wpp.com. 

WPP Media est le collectif média global de WPP. Dans un monde où les médias sont omniprésents, nous regroupons la meilleure plateforme, les meilleurs talents et les meilleurs partenaires pour développer les solutions les plus innovantes, offrant une croissance inégalée à nos clients. Pour plus d'informations, visitez wppmedia.com. 

Chez WPP Media, nous croyons en la puissance de notre culture et de nos collaborateurs. C'est grâce à cette synergie que nous parvenons à créer des expériences véritablement exceptionnelles, tant pour nos clients que pour nos équipes internes.

Pour réussir dans ce poste, il est fondamental d'incarner les valeurs essentielles qui unissent WPP et WPP Media :

• Être Extraordinaireen favorisant un leadership collectif qui inspire une créativité véritablement transformationnelle.
• Créer un environnement Ouverten trouvant l'équilibre parfait entre l'épanouissement de nos collaborateurs et la satisfaction de nos clients, le tout fondé sur une confiance mutuelle.
• Diriger avec Optimismeen stimulant activement la croissance et le développement pour mobiliser l'ensemble de notre organisation.
  
  

À propos d’EssenceMediacom : 

EssenceMediacom représente une nouvelle approche de l'agence média. Notre expertise repose sur une analyse approfondie des données et une compréhension fine des comportements consommateurs, combinées aux technologies les plus avancées. Notre nouveau positionnement intègre l'intelligence artificielle au cœur de nos méthodes de travail et de nos outils de pilotage.

Nous sommes convaincus que l'alliance stratégique entre médias et créativité peut transformer radicalement la performance des plus grandes marques. Notre rôle consiste à accompagner nos clients dans la compréhension des défis complexes du marketing contemporain et à identifier les leviers d'innovation qui leur permettront de créer des liens durables avec leurs consommateurs.

Notre structure organisationnelle reflète cette vision moderne : nous combinons l'exploitation intelligente des données avec une approche centrée sur l'humain, nous cultivons la diversité des perspectives et des expertises, nous privilégions une démarche d'expérimentation et d'apprentissage continu à grande échelle. Surtout, nous avons intégré l'adaptabilité dans notre ADN pour évoluer en permanence avec les transformations du marché.

Introduction et Contexte du Poste :

Nous recherchons un(e) Account Director / Chef de Projet Senior en Contrat à Durée Déterminée pour une durée d'environ 8 mois (de mi-juin à fin février/début mars). Ce poste clé vise à remplacer un congé maternité et s'inscrit dans une phase d'évolution stratégique pour l'équipe. Il propose une immersion complète et un rôle prépondérant sur le prestigieux compte dans le secteur du Luxe, offrant l'opportunité d'accompagner des marques de luxe renommées et des maisons horlogères exigeantes dans un environnement dynamique, stimulant et autonome.

Missions Principales :

1. Gestion Stratégique :

• Être le Point de Contact principal pour les clients, avec une aisance avérée dans la représentation des marques de luxe.
• Gérer la relation et la stratégie pour les différentes maisons du groupe.
• Prendre en charge la gestion de 8 maisons horlogères du secteur ultra-luxe et prêt-à-porter, qui, bien que plus petites, nécessitent accompagnement et agilité et prise de décision rapide et stratégique.
• Animer et diriger 3 worklists hebdomadaires avec les clients, en plus des réunions internes.
• Garantir un service client d'excellence, répondant aux standards élevés du luxe tout en veillant à l'équilibre entre la satisfaction client et la rentabilité des projets.
• Interagir avec des interlocuteurs clients séniors et exigeants.

1. Pilotage Stratégique et Opérationnel Avancé :

• Concevoir et rédiger de manière autonome les stratégies annuelles de communication
• Gérer de multiples campagnes simultanément, souvent avec des budgets contraints, en garantissant la qualité, la pertinence des livrables et la fluidité des process.
• Assurer la coordination complète des projets, de la conception à la livraison, en étant force de proposition.
• Veille concurrentielle : Réaliser des analyses approfondies des secteurs luxe, extraire des données pertinentes, produire des slides percutantes (graphiques, insights) et formuler des conclusions avec implications stratégiques concrètes pour le client.
• Superviser au quotidien les sujets sur les Maisons principales (les Account Managers gérant l'opérationnel) tout en étant plus directement opérationnel sur les petites Maisons 

1. Management d'Équipe & Autonomie :

• Lead de son équipe : Encadrer et driver 2 Account Managers et 1 Account Executive
• Accompagner l'équipe junior, les aidant à monter en compétences.
• Faire preuve d'une autonomie et d'une proactivité exemplaires, étant donné le reporting direct à la manager et l'intervention de celle-ci en temps partiel sur les sujets stratégiques uniquement. Capacité à prendre des initiatives et des décisions éclairées, y compris en l'absence de la manager.

Profil Recherché :

Nous recherchons un(e) Account Director agile et expérimenté(e), capable de faire le grand écart entre la prise de hauteur stratégique et une gestion de projet opérationnelle rigoureuse. C'est un profil complexe et exigeant.

• Expérience & Connaissances :
• Minimum 5 ans d'expérience avérée en agence ou chez l'annonceur, sur des postes de Chef de Projet Senior ou Account Manager / Account Director.
• Une maîtrise et une connaissance approfondie du secteur du Luxe sont fortement souhaitées. Le/la candidat(e) doit pouvoir s'exprimer sur les sujets médias avec des points de vue systématiques (analyse d'un titre de presse, opportunité marché, arbitrage budgétaire, etc.).
• Capacité avérée à élaborer, rédiger et défendre des stratégies de communication complexes.
• Maîtrise de l'anglais à l'écrit est indispensable pour interagir avec des clients internationaux.
• Bonne connaissance des outils et process spécifiques au groupe Richemont serait un plus (BBB, outils de veille).
  
  
• Compétences & Qualités Personnelles :
• Agilité et Organisation : Essentiel pour gérer un grand nombre de sujets, prioriser efficacement entre les exigences stratégiques et les demandes opérationnelles multiples et chronophages, et maintenir une qualité irréprochable.
• Autonomie et Leadership : Capacité à prendre des initiatives, à anticiper les besoins, à gérer son périmètre en toute indépendance et à driver son équipe avec clarté.
• Excellentes Capacités Relationnelles et Représentation Luxe : Aisance à l'oral et à l'écrit, sens du service client aiguisé et capacité à gérer des interlocuteurs exigeants avec diplomatie et autorité. Le relationnel client est primordial.
• Esprit Stratégique & Analyse : Forte capacité d'analyse, de synthèse, de recommandation et de challenge, essentielle pour l'élaboration et la défense des stratégies.
• 
  
  

La vie chez WPP Media et ses avantages : 

Notre engagement à façonner l'avenir des médias se manifeste par un soutien actif au développement professionnel de nos talents, les aidant à atteindre leur plein potentiel. Cette démarche s'accompagne d'une vision responsable dans nos stratégies d'investissement médiatique, reflétant ainsi notre double priorité : valoriser nos collaborateurs tout en adoptant des pratiques durables dans notre secteur. Les collaborateurs de WPP Media ont un accès privilégié aux réseaux internationaux de WPP Media et WPP, leur permettant de développer leurs passions, d'étendre leur réseau professionnel et de rester à la pointe des innovations en marketing et publicité.

Nous disposons de ressources vastes et variées au service de nos collaborateurs, notre entreprise cultive activement l'inclusion des talents de tous horizons. Les réussites et expertises des équipes sont régulièrement mises en lumière lors d'événements fédérateurs qui ponctuent également les moments clés de l'année, renforçant ainsi notre culture d'entreprise collaborative et diversifiée.

Nos avantages comprennent :

• Télétravail : jusqu'à 2 jours par semaine et 2 semaines complètes à prendre en deux fois dans l’année.
• Jours de repos supplémentaires : Deux jours de repos supplémentaires offerts, dont le lundi de Pentecôte.
• Soutien pour l'endométriose : 5 jours de télétravail additionnels par mois pour les collaborateurs souffrant d’endométriose.
• Politique handicap : 3 jours d'absence autorisés payés par an, accès à des Chèques Emploi Service Universel, et accompagnements spécifiques pour les collaborateurs ayant une RQTH.
• Missions solidaires possibles via le programme We care and we act.
• Accès à des outils performants et à la pointe de la technologie pour la gestion des campagnes (y compris des outils internes de reporting).

Process de recrutement : Nous nous engageons à rendre ce process aussi rapide et efficace que possible, et à maintenir une communication ouverte et transparente tout au long du process.

• Entretien avec l’équipe recrutement : Un premier entretien téléphonique ou par vidéoconférence avec l’équipe Talent. Cela nous permettra de mieux connaître vos compétences et votre expérience, et vous donnera l'occasion de poser des questions sur le poste et l'entreprise.
• Entretiens opérationnels : Une rencontre avec vos futurs managers. Au moins un entretien physique est obligatoire.
• Étude de cas : Réalisation d'un Business Case pour évaluer votre capacité d'analyse, votre rigueur, votre résolution de problèmes et votre maîtrise des outils.

WPP Media garantit l'égalité des chances et considère tous les candidats sans discrimination ni considération de caractéristiques particulières. Nous nous engageons à cultiver un environnement de respect où chacun se sent à sa place et bénéficie des mêmes opportunités d'évolution professionnelle.

Consultez notre politique de confidentialité pour tout savoir sur la protection de vos données : politique de confidentialité. 

Bien que nous étudions toutes les candidatures reçues, nous ne contactons que les personnes sélectionnées pour un entretien.

#LI-Promoted

Dans un souci de clarté et d’accessibilité, nous avons choisi de ne pas utiliser l’écriture inclusive dans nos communications. WPP Media est fermement engagé en faveur de la diversité : nous valorisons l'inclusion et l'égalité, en considérant tous les candidats sans distinction d'identité de genre, d'origine ethnique ou de religion. Tous nos postes sont également ouverts aux personnes en situation de handicap.  

Qui sommes-nous ?  

WPP est le partenaire de confiance des plus grandes marques mondiales pour assurer leur croissance. Nous réunissons une intelligence média de pointe, une créativité de classe mondiale, une production de nouvelle génération, des solutions pour transformer le marketing à l’ère de l’IA et un conseil stratégique d’expert au sein d’une seule compagnie. 

Propulsés par des talents exceptionnels et WPP Open, notre plateforme de marketing agentique, nous déployons l’IA à grande échelle pour aider nos clients à naviguer dans un monde en pleines mutations et à optimiser leurs investissements marketing. 

Pour plus d’informations, visitez www.wpp.com. 

Chez WPP Media, nous croyons en la puissance de notre culture et de nos collaborateurs. C'est grâce à cette synergie que nous parvenons à créer des expériences véritablement exceptionnelles, tant pour nos clients que pour nos équipes internes. Pour réussir dans ce poste, il est fondamental d'incarner les valeurs essentielles qui unissent WPP et WPP Media :

• Être Extraordinaire en favorisant un leadership collectif qui inspire une créativité véritablement transformationnelle.
• Créer un environnement Ouvert en trouvant l'équilibre parfait entre l'épanouissement de nos collaborateurs et la satisfaction de nos clients, le tout fondé sur une confiance mutuelle.
• Diriger avec Optimisme en stimulant activement la croissance et le développement pour mobiliser l'ensemble de notre organisation

Au sein de notre antenne locale à Marseille, dans le cadre d’un remplacement de poste en congé maternité pour une durée de 4 à 5 mois à compter du mois de Juillet, nous recherchons un(e) Account Director en CDD.

Missions

• Manager et encadrer une équipe composée actuellement de quatre personnes, en les accompagnant dans leur développement professionnel et en assurant la gestion du workflow et la qualité des rendus sur l'ensemble du portefeuille client.

• Développer et mettre en œuvre les stratégies média annuelles pour un portefeuille de clients en pilotant les prises de parole offline et digitale.

• Rédiger des recommandations média claires et convaincantes, en justifiant vos choix stratégiques et en anticipant les besoins implicites des clients.

• Sélectionner les canaux et superviser la production des plans média

• Gérer les relations avec les autres fonctions internes de l'entreprise (conseil, stratégie, études, experts autres leviers/media, finance, équipe trading) ainsi qu'avec les acteurs externes (clients, régies et partenaires).

• Assurer un contact direct et proactif avec les clients, en les conseillant, en répondant à leurs besoins de manière organisée et structurée, et en veillant au respect des délais.

• Superviser la production et la présentation des bilans de campagne et des reportings.

• Rester au contact des acteurs et partenaires média pour identifier les opportunités et s’appuyer sur les innovations comme des leviers de croissance potentiels pour le client.

• Participer activement à des workshops et à la rédaction de notes de synthèse pour les clients.
• Piloter la consolidation d'achat en lien avec l'équipe trading.

Profil recherché  

Le poste est situé à Marseille, même s’il y a du télétravail une partie de la semaine, une présence sur site régulière est requise

Vous justifiez de plus de 6 années d'expérience sur des stratégies 360, notamment agence media.

Vous avez déjà géré des campagnes locales

Vous avez une expérience en tant que manager d’équipe

Process de recrutement  

Entretien avec l’équipe recrutement : Un premier entretien téléphonique ou par vidéoconférence avec un membre de notre équipe. Cela nous permettra de mieux connaître vos compétences et votre expérience, et vous donnera l'occasion de poser des questions sur le poste et l'entreprise.  

Entretien opérationnel : Un entretien opérationnel sera ensuite prévu afin d'évaluer vos compétences techniques et l'adéquation de votre profil avec les exigences du poste. 

Étude de cas : Avant un dernier échange avec le manager un test Excel vous sera proposé afin d’évaluer vos compétences techniques liées au poste.  

Nous nous engageons à rendre ce process aussi rapide et efficace que possible, et à maintenir une communication ouverte et transparente tout au long du process. 

WPP Media s'engage pour la diversité. Tous nos postes sont ouverts aux travailleurs en situation de handicap. 

Localisation : Marseille

 #LI-Promoted

Dans un souci de clarté et d’accessibilité, nous avons choisi de ne pas utiliser l’écriture inclusive dans nos communications. WPP Media est fermement engagé en faveur de la diversité : nous valorisons l'inclusion et l'égalité, en considérant tous les candidats sans distinction d'identité de genre, d'origine ethnique ou de religion. Tous nos postes sont également ouverts aux personnes en situation de handicap.  

Qui sommes-nous ?  

WPP est le partenaire de confiance des plus grandes marques mondiales pour assurer leur croissance. Nous réunissons une intelligence média de pointe, une créativité de classe mondiale, une production de nouvelle génération, des solutions pour transformer le marketing à l’ère de l’IA et un conseil stratégique d’expert au sein d’une seule compagnie. 

Propulsés par des talents exceptionnels et WPP Open, notre plateforme de marketing agentique, nous déployons l’IA à grande échelle pour aider nos clients à naviguer dans un monde en pleines mutations et à optimiser leurs investissements marketing. 

Pour plus d’informations, visitez www.wpp.com. 

Chez WPP Media, nous croyons en la puissance de notre culture et de nos collaborateurs. C'est grâce à cette synergie que nous parvenons à créer des expériences véritablement exceptionnelles, tant pour nos clients que pour nos équipes internes. Pour réussir dans ce poste, il est fondamental d'incarner les valeurs essentielles qui unissent WPP et WPP Media :

• Être Extraordinaire en favorisant un leadership collectif qui inspire une créativité véritablement transformationnelle.
• Créer un environnement Ouvert en trouvant l'équilibre parfait entre l'épanouissement de nos collaborateurs et la satisfaction de nos clients, le tout fondé sur une confiance mutuelle.
• Diriger avec Optimisme en stimulant activement la croissance et le développement pour mobiliser l'ensemble de notre organisation

Au sein de notre antenne locale à Marseille, dans le cadre d’un remplacement de poste en congé maternité pour une durée de 4 à 5 mois à compter du mois de Juillet, nous recherchons un(e) Account Director en CDD.

Missions

• Manager et encadrer une équipe composée actuellement de quatre personnes, en les accompagnant dans leur développement professionnel et en assurant la gestion du workflow et la qualité des rendus sur l'ensemble du portefeuille client.

• Développer et mettre en œuvre les stratégies média annuelles pour un portefeuille de clients en pilotant les prises de parole offline et digitale.

• Rédiger des recommandations média claires et convaincantes, en justifiant vos choix stratégiques et en anticipant les besoins implicites des clients.

• Sélectionner les canaux et superviser la production des plans média

• Gérer les relations avec les autres fonctions internes de l'entreprise (conseil, stratégie, études, experts autres leviers/media, finance, équipe trading) ainsi qu'avec les acteurs externes (clients, régies et partenaires).

• Assurer un contact direct et proactif avec les clients, en les conseillant, en répondant à leurs besoins de manière organisée et structurée, et en veillant au respect des délais.

• Superviser la production et la présentation des bilans de campagne et des reportings.

• Rester au contact des acteurs et partenaires média pour identifier les opportunités et s’appuyer sur les innovations comme des leviers de croissance potentiels pour le client.

• Participer activement à des workshops et à la rédaction de notes de synthèse pour les clients.
• Piloter la consolidation d'achat en lien avec l'équipe trading.

Profil recherché  

Le poste est situé à Marseille, même s’il y a du télétravail une partie de la semaine, une présence sur site régulière est requise

Vous justifiez de plus de 6 années d'expérience sur des stratégies 360, notamment agence media.

Vous avez déjà géré des campagnes locales

Vous avez une expérience en tant que manager d’équipe

Process de recrutement  

Entretien avec l’équipe recrutement : Un premier entretien téléphonique ou par vidéoconférence avec un membre de notre équipe. Cela nous permettra de mieux connaître vos compétences et votre expérience, et vous donnera l'occasion de poser des questions sur le poste et l'entreprise.  

Entretien opérationnel : Un entretien opérationnel sera ensuite prévu afin d'évaluer vos compétences techniques et l'adéquation de votre profil avec les exigences du poste. 

Étude de cas : Avant un dernier échange avec le manager un test Excel vous sera proposé afin d’évaluer vos compétences techniques liées au poste.  

Nous nous engageons à rendre ce process aussi rapide et efficace que possible, et à maintenir une communication ouverte et transparente tout au long du process. 

WPP Media s'engage pour la diversité. Tous nos postes sont ouverts aux travailleurs en situation de handicap. 

Localisation : Marseille

 #LI-Promoted

Why this role

As our Director of Infrastructure platform, you will be a key driver of Doctolib’s technical transformation. You’ll lead our move from a monolithic architecture to a modular, multi-service environment, enabling both product velocity and operational excellence at scale.  

You will own our platform as a product mindset, fostering team autonomy while ensuring cost-efficiency, reliability, and security. Overseeing a team of 30+ engineers (Infrastructure & Automation), your leadership will directly impact the daily experience of 120+ feature teams, +700  engineers, and the care journey of millions of patients and healthcare professionals. 
This is a rare chance to shape the platform for Europe's healthcare future. You'll work with talented engineers, solve complex distributed systems problems, and make technology decisions that directly improve healthcare for millions.

Why this is an extraordinary challenge

• Engineering the foundation for 5x growth: We're transforming Europe's leading healthcare platform - serving 420,000+ HCPs and 90M patients - from monolith to modular architecture. This isn't just technical refactoring; it's enabling Doctolib to scale to new countries, multiple medical specialties, and new product verticals while maintaining mission-critical reliability for millions of care journeys daily.
• Velocity as a competitive advantage: Our 2026 ambition is to innovate 50% faster while drastically reducing incidents and driving healthcare professional satisfaction.To get there, we must transform platform capabilities from bottleneck to accelerator - enabling 100+ feature teams to ship independently, safely, and at pace. The business impact is direct: faster innovation cycles translate to better patient access, higher practitioner satisfaction, and competitive differentiation in a rapidly evolving market.
• Building true platform-as-a-product: We're pivoting from "platform-as-support" to "platform-as-product" to unlock team autonomy at scale. Your mission is to build the developer platform that makes self-service the path of least resistance - dramatically improving developer experience while reducing platform operational load. This is about creating leverage: every platform improvement multiplies across the entire engineering organization.
• Quality transformation under growth pressure: We must simultaneously deliver world-class reliability (99.99% availability) while supporting aggressive expansion - new countries, AI-powered products, and the most comprehensive healthcare platform in Europe. This requires architecting for modularity, security, and cost-efficiency from day one, plus building an industry-leading incident management culture. The stakes are real: every minute of downtime affects thousands of appointments and the continuity of care.

What you'll do

• Lead and scale a high-performing infrastructure organization of 30+ engineers across Infrastructure, Automation, SRE, and Database teams, while maintaining strong engagement and fostering a culture of excellence and ownership
• Own the infrastructure platform strategy and roadmap that enables Doctolib's modularization journey, delivers on company OKRs, and ensures predictable execution across all infrastructure and automation initiatives
• Champion platform-as-a-product by building self-service capabilities (infrastructure provisioning, CI/CD, observability, database management) that transform developer experience and unlock team autonomy across the engineering organization
• Be the guardian of quality and reliability by establishing world-class incident management, driving measurable improvements in availability and performance, and ensuring infrastructure components operate at the highest standards of security and resilience. 
• Accelerate engineering velocity by reducing platform friction, enabling faster modularization, and leveraging AI-augmented development tools to multiply productivity across feature teams
• Drive the infrastructure transformation from monolith-supporting infrastructure to a modular, multi-service platform architecture - enabling international expansion, product velocity, and operational excellence at scale
• Act as a senior technical leader within the Platform organization and broader Tech leadership team, bringing strong technical opinions and challenging architectural decisions while clearly articulating how infrastructure investments contribute to company strategy and business outcomes

Who you are

• 12+ years in software engineering, including 6+ years leading large (30+) distributed, international platform or infrastructure teams.
• Proven experience driving platform-as-a-product transformations and modularizing large monolithic architectures at scale.
• Demonstrated ability to architect, deliver, and operate secure, reliable, and scalable developer platforms in SaaS, multi-product, or regulated environments.
• Strong process orientation: experience implementing OKRs, robust monitoring/observability, and best-in-class incident management.
• Measurable impact on developer productivity, platform adoption, reliability, and cost-efficiency.
• Effective communicator and influencer, with the ability to align and inspire cross-functional stakeholders.
• Experience leading change and building high-performing, people-first engineering cultures.
• Fluent in English and comfortable in fast-paced, international environments.

Bonus Points If You Have…

• Experience in healthcare, regulated, or high-compliance industries.
• Familiarity with our stack: Ruby on Rails, Node.js, Go, Python, React, AWS, GCP, Kubernetes, PostgreSQL, Kafka, Datadog, GitHub Actions.
• French language proficiency.
• Experience with AI-augmented developer tools, data mesh, or open-source contributions.
• M&A or post-acquisition integration experience

What we offer

• Free comprehensive health insurance for you and your children
• Parent Care Program: receive additional leave on top of the legal parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• A subsidy from the work council to refund part of the membership to a sport club or a creative class 
• Lunch voucher with Swile card

SLSQ227R738

Databricks operates at the leading edge of the Unified Data Analytics and AI space. Our customers turn to us to lead the accelerated innovation that their businesses need to gain first mover advantage in today's ultra competitive landscape.

As we continue our rapid expansion across South Europe, we are looking for a creative, consultative, results-driven Named Account Executive to join our team in France. Reporting to our Director of Enterprise Sales, you will focus on developing established commercial relationships and closing new business opportunities within a small, targeted portfolio of existing, enterprise-class accounts. By leveraging your expertise in Data and AI, you will provide genuine value to these accounts while driving a highly effective execution strategy.

The impact you'll have:

• Strategic Account Ownership: Drive territory growth by developing and executing high-impact strategies to consistently exceed revenue and consumption targets.
• Executive Influence: Establish yourself as a trusted advisor to C-level stakeholders, aligning Databricks’ Data and AI capabilities with their core business objectives.
• Value-Driven Expansion: Proactively identify and scale high-value use cases to accelerate platform consumption and portfolio growth.
• Cross-Functional Orchestration: Mobilise and lead internal expert teams to maximise Databricks’ footprint and impact across your account ecosystem.
• Commercial Excellence: Deliver exceptional business value throughout the customer journey to secure successful, high-stakes negotiations.
• Market Leadership: Navigate the French Manufacturing landscape to convert complex technical requirements into long-term strategic partnerships.

What we look for:

• Proven track record of selling Data & AI, Big Data, or complex cloud-based solutions to large enterprise organizations.
• Successful history of meeting and exceeding sales quotas and KPIs within the French Manufacturing sector.
• Expertise in navigating complex software deals, specifically those involving multiple stakeholders and high-value contracts.
• Deep understanding of consumption-based "land and expand" sales models, focusing on driving long-term platform adoption.
• Evidence of creating market demand that delivers substantial, measurable business value to the client.
• Mastery of robust sales methodologies (e.g., MEDDPICC, Value Selling, Command of the Message) and accurate forecasting.
• Skill in building effective "Champions" and leading collaborative internal teams to execute a winning territory plan.
• Strategic partner management, with experience developing and leveraging a partner ecosystem to drive mutual success.
• Ability to identify critical use cases and buying centers within manufacturing to increase the impact of Databricks.
• Willing and able to travel to customer sites, industry and company events - in region and Internationally.
• Full professional fluency in both French and English is essential.

Associate Director Luxury Client Team 

For clarity and accessibility, we have chosen not to use gender-neutral or inclusive writing conventions in our communications. WPP Media is firmly committed to diversity: we value inclusion and equality, considering all candidates regardless of gender identity, ethnic origin, or religion. All our positions are also open to people with disabilities. 

About WPP Media: 

WPP is a creative transformation company. We use the power of creativity to build a better future for our people, our planet, our clients, and our communities. For more information, visit wpp.com. 

WPP Media is WPP's global media network. In a world where media is omnipresent, we bring together the best platform, the best talent, and the best partners to develop the most innovative solutions, delivering unparalleled growth for our clients. For more information, visit wppmedia.com. 

At WPP Media, we believe in the power of our culture and our people. It is through this synergy that we deliver truly exceptional experiences, for both our clients and our internal teams. To succeed in this role, it is crucial to embody the core values that unite WPP and WPP Media: 

• Be Extraordinary by fostering collective leadership that inspires truly transformative creativity. 

• Create an Open environment by finding the perfect balance between the fulfillment of our people and the satisfaction of our clients, all built on mutual trust. 

• Lead with Optimism by actively stimulating growth and development to mobilize our entire organization. 

About EssenceMediacom 

EssenceMediacom represents a new approach to the media agency. Our expertise is based on in-depth data analysis and a keen understanding of consumer behavior, combined with the most advanced technologies. 

We are convinced that the strategic alliance between media and creativity can radically transform the performance of the biggest brands. Our role is to support our clients in understanding the complex challenges of contemporary marketing and to identify the levers of innovation that will enable them to create lasting connections with their consumers. 

Our organizational structure reflects this modern vision: we combine intelligent data utilization with a human-centered approach, we cultivate diversity of perspectives and expertise, and we favor a continuous, large-scale experimentation and learning approach. Above all, we have integrated adaptability into our DNA to continuously evolve with market transformations 

The Opportunity:

We are seeking a visionary and highly accomplished Global Coordination & Governance Director to join our leadership team. This pivotal role is tasked with leading the strategic direction of multi-market operational excellence, driving rigorous adherence to international guidelines, and actively embarking a culture of strategic learning and unparalleled collaboration across all our paid media campaigns worldwide for Cartier.

You will be instrumental in leading the transformation of global strategy into seamless local execution, driving the evolution of reporting intelligence, and firmly establishing our global experience curve. Furthermore, you will play a critical, hands-on role in upholding and advancing our global governance framework, proactively ensuring our local teams are optimally structured, empowered, and that client relationships across all markets consistently meet and exceed our uncompromising standards of quality and service. This role demands exceptional strategic leadership to cultivate a high-performing, well-supported global team and to drive seamless collaboration across diverse internal expertise.

Key Responsibilities:

Strategic Operational Excellence & Global Compliance:

Lead the definition, strategic development, robust implementation, and continuous evolution of world-class operational best practices and standardized workflows across all global markets.

Drive uncompromising adherence to international paid media guidelines, compliance regulations, and agency-specific protocols in all multi-market operations, ensuring absolute brand safety and regulatory alignment.

Proactively identify and drive opportunities for process optimization, automation, and innovation to significantly enhance the efficiency, consistency, and scalability of global campaigns.

Pioneering Strategic Reporting & Global Intelligence:

Lead the design and conceptualization of consolidated, intelligent, and deeply insightful global performance reports that not only reference overarching global strategies but also compellingly demonstrate campaign value and impact.

Drive the integration of actionable learnings, key market trends, and strategic recommendations into all reporting, fostering a proactive culture of continuous improvement and strategic foresight.

Embark and empower global teams to capture, document, and widely disseminate global insights and successful case studies, actively shaping and enriching the agency's global experience curve.

Lead presentations of critical findings and recommendations to senior leadership and key stakeholders, directly influencing future strategic decisions and investment.

Mastering Global Governance & Relationship Integrity:

Lead the strategic oversight, continuous evolution, and ultimate integrity of the global governance framework, ensuring unequivocal roles, responsibilities, and accountability across geographically dispersed teams.

Drive proactive assessments of the structure, capabilities, and training needs of local teams to ensure the right talent is not only in place but also fully equipped to deliver on global strategies and exceed local client expectations.

Act as the primary point of contact and an internal strategic consultant to lead and foster exceptional quality in local client relationships, providing authoritative guidance and strategic intervention where necessary to align with global standards and client satisfaction goals.

Inspirational Team Leadership & Development:

Lead by example in cultivating a world-class global team culture grounded in continuous learning, professional growth, and holistic wellbeing.

Drive strategic talent development initiatives, providing advanced mentorship, coaching, and strategic guidance to both local and global teams, empowering them to achieve operational excellence, career progression, and maximum impact.

Embark team members on pathways of continuous growth and identify, champion, and implement initiatives to significantly enhance team capabilities, motivation, and overall job satisfaction across all markets.

Championing Cross-Functional Synergy & Strategic Alignment:

Lead and drive cross-functional synergy, collaborating seamlessly with other internal agency expertise (e.g., Strategy, Digital, Analytics, Activation) and multiple senior stakeholders across departments to ensure integrated planning and execution.

Actively embark all stakeholders in a collaborative ecosystem, fostering knowledge sharing between markets and across functional teams to effectively leverage global insights locally, promote a unified agency approach, and deliver cohesive, client-centric solutions.

Serve as the central conduit, unequivocally leading and ensuring alignment between global strategy and local implementation across all relevant internal and external stakeholders.

Strategic Foresight & Thought Leadership:

Serve as the principal leader and strategic advisor to senior leadership on global operational risks, opportunities, and transformative strategic initiatives.

Drive the agency's thought leadership as a subject matter expert on global paid media best practices, emerging industry trends, and complex compliance requirements.

Key Performance Indicators:

Client Leadership & Satisfaction: Consistently achieve exceptionally high satisfaction scores from the Cartier client regarding strategic coordination, governance effectiveness, reporting excellence, and the overall premium delivery of services.

Global Operational Mastery: Lead and sustain world-class global operational frameworks for Cartier, ensuring supreme compliance, unparalleled brand safety, and consistent quality across all markets.

Strategic Impact & Influence: Become the definitive global thought leader for operational governance within EssenceMediacom, specifically driving and enhancing the strategic effectiveness and impact of our work for Cartier.

Efficiency, Innovation & Growth: Directly contribute to significant operational efficiencies that positively impact profitability and enable scalable, high-quality, and innovative operations that anticipate and meet Cartier's evolving needs.

Leadership Development: Consistently achieve positive 360 feedback from manager, peers, and global stakeholders, including the Cartier client, demonstrating continuous growth, visionary leadership, and inspirational influence.

What You'll Bring:

Experience: 10-15+ years of progressive, senior-level experience in global paid media, strategic account leadership, or a highly relevant coordination/governance director role within a fast-paced, complex agency or client-side environment.

Visionary Global Mindset: Proven expertise in leading and operating within a multi-market, international setting, with a profound understanding of the complexities of diverse cultural, regulatory, and business landscapes.

Strategic Operational Acumen: Deep, hands-on understanding of paid media platforms, advanced ad tech, and complex operational workflows, coupled with a track record of driving large-scale efficiency, standardization, and innovation.

Executive Reporting & Strategic Storytelling: Exceptional ability to conceptualize and craft compelling, data-driven executive reports that not only present results but critically articulate strategic implications, profound learnings, and forward-looking recommendations that influence senior decision-making.

Advanced Governance & Compliance: Expert-level knowledge of international guidelines, stringent data privacy regulations, and advanced best practices in operational governance.

Executive Relationship Management & Influential Collaboration: Superior communication, negotiation, and C-suite stakeholder management skills, with a proven ability to lead, build, and nurture robust relationships at all levels – internally (across diverse expertise and departments) and with sophisticated clients across various markets.

Transformational Leadership & Influence: Demonstrated ability to lead, strategically influence, inspire, and develop geographically dispersed, high-performing teams, fostering a positive environment for continuous learning, innovation, and peak professional growth. A true change agent.

Analytical Prowess & Strategic Problem-Solving: Highly analytical with an uncompromising attention to detail and a proactive, strategic, and solution-oriented approach to complex, global challenges.

Tools: Familiar with relevant paid media platforms (Google Ads, Meta Ads, etc.), advanced analytics tools (Google Analytics, Adobe Analytics), reporting dashboards, and enterprise-level project management software.

Education: Master's degree in Marketing, Business Administration, Communications, or a related field; an MBA is highly desirable.

Life at WPP Media and its benefits 

Our commitment to shaping the future of media is manifested by active support for the professional development of our talents, helping them reach their full potential. This approach is accompanied by a responsible vision in our media investment strategies, thus reflecting our dual priority: valuing our employees while adopting sustainable practices in our sector. WPP Media employees have privileged access to WPP Media's and WPP's international networks, allowing them to develop their passions, expand their professional network, and stay at the forefront of innovations in marketing and advertising. 

We have vast and varied resources available to our employees; our company actively cultivates the inclusion of talents from all backgrounds. The successes and expertise of the teams are regularly highlighted during unifying events that also punctuate key moments of the year, thus strengthening our collaborative and diverse corporate culture. 

Our benefits include: 

• Remote work: up to 2 days per week and 2 full weeks to be taken twice a year. 

• Two additional days off offered, including Whit Monday. 

• Additional leave days based on seniority in 5-year increments. 

• 5 additional remote work days per month for employees suffering from endometriosis. 

• Disability policy: 3 paid authorized absence days per year, access to Chèques Emploi Service Universel (CESU), and specific support for employees with a RQTH (Recognition of Disabled Worker Status). 

• Solidarity missions possible via the "We care and we act" program. 

Recruitment Process 

• Interview with the recruitment team: A first phone or video conference interview with a member of our recruitment team. This will allow us to better understand your skills and experience, and will give you the opportunity to ask questions about the position and the company. 

• Operational interview: To assess the suitability of your skills and profile against the requirements of the position. 

• Case study: A case study will be proposed to assess your technical skills related to the position. A debriefing will be offered. 

We are committed to making this process as fast and efficient as possible, and to maintaining open and transparent communication throughout the process. 

WPP Media guarantees equal opportunities and considers all candidates without discrimination or consideration of particular characteristics. We are committed to cultivating an environment of respect where everyone feels at home and benefits from the same opportunities for professional development. 

Consult our privacy policy to learn all about the protection of your data. 

Although we review all applications received, we only contact those selected for an interview. 

#LI-Promoted

Why this role matters:

Healthcare is being transformed by technology, and privacy is at its core. At Doctolib, we're building the future of digital health and we need exceptional privacy professionals to help us do it right.

As Privacy Legal Counsel, you'll be at the forefront of groundbreaking challenges: shaping how AI innovations meet the highest privacy standards and building scalable data protection frameworks across multiple jurisdictions.

You'll work on cutting-edge AI-driven health solutions, tackle complex regulatory questions at the intersection of data protection and healthcare regulation, and have real influence on products that improve healthcare for millions of people every day.

What you’ll do

You'll join our dynamic Privacy team currently composed of two privacy lawyers, and led by our Global Data Protection Officer & Director. Together, we're building compliant, pragmatic, and sustainable data protection frameworks that enable innovation while safeguarding user privacy.

Our culture is pragmatic, collaborative, and entrepreneurial.

Your responsibilities include but are not limited to: 

• Partnering with Engineering teams to design innovative health solutions that comply with data protection regulation and sector-specific healthcare regulations;
• Contributing to our global and local certification efforts (ISO 27001, ISO 27701, HDS, and emerging EHDS compliance frameworks);
• Driving strategic privacy initiatives, shaping and implementing our global data protection strategy;
• Developing and maintain privacy policies, processes, and documentation that scale across countries;
• Participating to the development of awareness and training actions on data protection to ensure successful end-to-end delivery of our privacy ambitions;
• Supporting and collaborate seamlessly with the Legal team on data privacy topics;
• Supporting investigation and resolution of privacy incidents;
• Monitoring regulatory developments (GDPR, AI Act, EHDS, ePrivacy, national health data laws) and translate them into actionable guidance for our teams.

Who you are

Before you read on — if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you have: 

• Proven experience working with health data and healthcare regulation;
• 5+ years of hands-on privacy experience in tech, healthcare, regulatory bodies, or top-tier law firms;
• Deep expertise in EU data protection law (GDPR, ePrivacy) and AI regulation;
• Good understanding of healthcare regulation landscape and health data specificities (knowledge of EHDS, HDS, or similar health data fra meworks);
• Advised and support senior stakeholders on complex, high-stakes legal matters;
• Fluency in French and English (both written and spoken).

What we offer:

• Free health insurance for you and your children
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• A subsidy from the work council to refund part of the membership to a sport club or a creative class 
• Lunch voucher with Swile card
• Reimbursement of public transportation or company car (only for Field Sales)
• Relocation support for international mobilities

The interview process 

• Recruiter interview
• Hiring Manager Interview
• Case Study Restitution
• At least one reference check 

Job details

• Full Time
• Hybrid : 2 days of remote per week
• Workplace : Levallois HQ
• Start date : ASAP
• Compensation : fix + bonus on objectives (according to your profile)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here: Germany l France l Italy l Netherlands. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights.

The Challenge:

We're looking for an Engineering Director to lead our Patient Health Companion organization, a key initiative transforming Doctolib into a daily health companion, enabling everyone to manage their health and wellbeing proactively. You'll oversee 4 engineering teams and their managers, including our flagship Health Companion for Parents of young children, which aims to revolutionize how we support parents to care proactively for their children's health and wellbeing.

As a key leader of one of France's most downloaded apps, you'll build and scale multiple engineering teams creating innovative, personalized healthcare solutions that millions rely on daily. Your teams will work across:

• Incredible experience for our AI-powered chat that combines top notch medical expertise with artificial intelligence
• Sophisticated recommendation systems that deliver personalized content and actionable health insights and actions
• Engaging mobile experiences that make health management intuitive and accessible
• Growth strategies to bring these transformative services to millions
  
  

Your Impact:

• Build and scale a world-class engineering organization, mentoring engineering managers and staff engineers across multiple technical domains while fostering a culture of excellence and innovation
• Drive the technical vision and strategy for our Patient Health Companions, ensuring alignment with Doctolib's broader mission, business and product goals
• Lead the development of groundbreaking healthcare experiences including AI-powered chat support, sophisticated recommendation systems, and intuitive mobile interfaces
• Establish engineering practices and architecture that enable rapid experimentation while maintaining the highest standards of quality, security, and scalability
• Partner with product, design, and healthcare professionals to ensure our solutions address real health needs while delivering exceptional user experiences
• Define and execute acquisition and growth strategies to bring our health companions to millions of users across Europe
• Shape the future of healthcare technology by pioneering solutions that make healthcare more accessible, personalized, and effective

Your Profile

You're a seasoned engineering leader with a proven track record of building and scaling high-performing teams. You combine technical excellence with strategic vision and have a passion for creating technology that transforms lives.

Core qualifications:

• Leadership excellence: 5+ years of engineering management experience, including managing managers and staff engineers across diverse technical domains
• Team building: Proven ability to recruit, develop, and retain exceptional engineering talent
• Technical depth: Strong foundation in software engineering, distributed systems, and architecture, with the ability to guide technical decisions across mobile and backend systems
• Strategic vision: Ability to translate business objectives into technical roadmaps and align engineering efforts with company strategy
• Healthcare passion: Genuine interest in healthcare innovation and improving patient outcomes through technology
• Growth mindset: Track record of scaling engineering organizations while maintaining culture and quality
• User-centricity: Deep empathy for users and commitment to building products that address their needs

Bonus points for:

• Experience building consumer health products or working in healthcare technology
• Background in AI/ML systems, recommendation engines, or content platforms
• Track record of launching and growing successful mobile applications
• Experience working with medical professionals or in regulated environments

If you're passionate about using technology to transform healthcare and excited about building and managing high-performing teams, we want to hear from you.

What we offer 

• Free comprehensive health insurance for you and your children
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• Lunch voucher with Swile card

Job details 

• Permanent position
• Full-time
• Paris, France
• Start date: as soon as possible
• Working mode: hybrid

The interview process 

• Engagement call with the Hiring Manager
• System Design Interview
• Behavioral Interview
• Business Case
• Discussion with our CTO
• At least one reference check
• Offer!

 If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!      

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.  Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here.  Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

What you'll do

We are seeking a Senior/Lead Product Manager to join our Patient Health Companion team, focusing on creating a comprehensive health companion experience. Reporting to the VP Patient Product, you will play a pivotal role in transforming Doctolib from a transactional appointment booking platform into a continuous health partner for our users.

As a Lead Product Manager, your mission will be to develop and optimize a personalized health companion experience that helps users achieve their health goals through targeted content, tracking tools, and goal-based journeys. You'll define the vision for how users discover, engage with, and benefit from companion features, starting with our Parents vertical and expanding to other health domains.

Your responsibilities will include but are not limited to:

• Own and define part of the product vision and strategy for the Health Companion experience, focusing on personalized content delivery, health tracking, goal-based frameworks, and user engagement
• Ship high-impact features that drive activation, engagement, and retention across Content, Trackers, and goal-based frameworks journeys, measured by WAU, PMF, and retention metrics
• Leverage AI/ML to deliver personalized experiences, from recommendation systems (content, tools) to LLM-powered features, balancing user value with technical feasibility
• Design and iterate on a personalization engine that adapts content, trackers, and journeys to user health profiles, goals, and behaviors, driving measurable improvements in engagement and health outcomes
• Navigate complex trade-offs between user engagement, medical accuracy, regulatory compliance, and business goals, making data-informed decisions with incomplete information
• Partner with content, design, and engineering teams to create engaging, medically-accurate health content in various formats (stories, articles, interactive tools)
• Define and implement measurement frameworks to track user engagement, goal achievement, and health outcomes
• Work with cross-functional teams (design, engineering, content, medical, marketing) to deliver a seamless, integrated health companion experience

Who you are

If you meet most of the requirements below and believe this opportunity aligns with your experience and ambitions, we encourage you to apply!

• Have 6+ years of experience in Product Management, with direct ownership of consumer-facing products: leading discoveries, writing specifications, launching features, measuring impact, and iterating, preferably in health tech or consumer apps with high engagement
• Have shipped mobile-first consumer products with strong engagement
• Experience in health, parenting, wellness, or lifestyle domains is a plus but not mandatory
• Have built retention loops and habit-forming features that demonstrably improved retention and that drive behavior change
• Are comfortable working with content management systems, analytics platforms, and personalization engines
• Have a highly structured approach to problem-solving, decision-making, and execution, with the ability to prioritize efficiently while managing stakeholder expectations
• Have scaled consumer products across multiple markets, navigating complex user needs and regulatory environments
• Demonstrate passion for health and wellness, with understanding of how digital tools can improve health outcomes
• Have experience in AI-powered products, from integrating machine learning to having large language models in production
• Are fluent in English & French (C1 level minimum) to engage with diverse teams and markets
• Are ambitious to transform healthcare with an entrepreneurial mindset

What we offer

• A competitive health insurance paid 100% by the company
• A dedicated onboarding program - the Doctolib Academy
• Mental health and wellbeing offer in partnership with moka.care
• The Doctolib Parent Care Program, including extended parental leave, meet-ups and inspiring conferences
• A subsidy from the work council to refund part of the membership to a sport club or a creative class
• Subsidy for lunch and various food offers in our offices
• A flexible workplace policy offering both hybrid and office-based mode
• Flexibility days allowing to work in EU countries and the UK 10 days per year

The interview process

• Interview with Talent Acquisition team member
• Interview with Nicolas Zullo or Léo Lanzarotti, Director of Health Companion and VP Product of Patient
• Case study interview with a panel of product experts at Doctolib
• One Behavioral Interview (focused on soft skills)
• At least one reference check

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here.

Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

What you'll do 

We are looking for a Senior Product Design Team Manager to lead a team responsible for the design strategy and execution for our clinical experience. 

The clinical domain encompasses workflows that touch patient records, medical documentation, appointment management, clinical decision support, diagnostic workflows, treatment planning, prescription management, and telehealth services, adapted to multiple markets with a variety of medical specialties and care settings.

You’ll raise the design bar, drive measurable product outcomes, and grow an inclusive, high-performing team.

You will lead a team of seven designers, raising the bar for quality, innovation, and usability to create measurable impact. This role reports to our Design Director, and you’ll work closely with partners in Engineering, Product, Data, and Design to deliver intuitive, compliant, and scalable Clinical experiences that free health professionals from the burden: less admin, more care.

Who you are 

Before you read on,  if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

• Set the design vision for the clinical end‑to‑end experience for healthcare practitioners, grounded in our mission and AI‑powered OS, while advocating for the value of great clinical UX in healthcare with clear narratives, principles, and measurable goals.
• Lead, grow, and coach a strong team: setting quality bars, establishing rituals, providing clear feedback, and guiding career development.
• Partner with Product and Engineering to define the roadmap and design strategy for the clinical domain, while delivering measurable impact by setting clear UX metrics, and tying design decisions to relevant business goals.
• Raise the bar on design craft and technological innovation by integrating and shaping human-AI interaction patterns for clinical tasks, while championing thoughtful UX design in data-dense workflows. 
• Contribute to our larger design culture;help shape the growth of our Design Organization and represent our team’s culture throughout the company.

About You

• 8-10 years in Product/UX design with 4-6 years people management experience, coaching, mentoring and training high performing teams 
• Proven track record shipping complex, data-heavy products, ideally in fintech, clinical, healthcare, or other regulated or enterprise environments.
• Expertise in user‑centered design, service design, interaction patterns, and systems thinking; fluent in Figma and modern prototyping modalities. Comfortable with data‑informed decision making and demonstrating business impact. 
• Experience collaborating with cross-functional partners (Product, Engineering, Finance/Ops, Data, Legal/Risk, Support) in fast-paced and ambiguous environments.
• Strong written and verbal communication; confident facilitator who can align diverse stakeholders around clear decisions.
• Data-informed and hypothesis-driven: Comfortable defining UX metrics and connecting design work to business outcomes.
• Fluent in English; additional European languages (e.g., French, German, Italian) are a plus.

What we offer

• Free comprehensive health insurance for you and your children
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• A subsidy from the work council to refund part of the membership to a sport club or a creative class
• Lunch voucher with Swile card

The interview process 

• Recruiter Interview 
• HM Interview 
• Portfolio Review 
• Behavioral interview 
• At least one reference check

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! 

At Doctolib, we believe in improving access to healthcare for everyone - regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it!

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. If you have a disability, let us know if there's any way we can make the interview process smoother for you! 

All the information transmitted via this form is processed by Doctolib for the purpose of managing applications. For more information on how Doctolib processes your application data, click here.

If you wish to exercise your rights or if you have any questions about the processing of your data, you can write to us at hr.dataprivacy@doctolib.com.

Position Overview: 

The Account Director is responsible for driving revenue growth for existing and new accounts for all products. The Account Director is a key decision maker with responsibility for larger, complex accounts with longer sales cycles. As a key member of the team, success in this position is measured by increasing the products used by existing customers, moving existing customers to the Diligent One platform and selling the Diligent One Platform to new customers.

This individual contributor position is responsible for initial prospect/customer meetings, pipeline management and accurate forecasting through to deal completion. The Account Director leads the strategic execution of account plans and orchestrates internal expertise to deliver on and grow accounts. Providing coaching, guidance and support to Sales stakeholders is a key element of this position to enable team members to learn best practices. 

This position requires a commercially astute individual with a proven track record of success in new business sales. The Account Director embodies our culture and values and has demonstrated experience collaborating with stakeholders to realize shared goals.

Key Responsibilities

• Proactively builds and maintains deep knowledge and expertise of Diligent’s products, solutions, strategy and business priorities.
• Responsible for prospecting new and existing business within the designated vertical / territory for larger, complex accounts with longer sales cycles.
• Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform.
• Leverages unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for the customer.
• Expands strategic customer relationships to drive larger impact for the customer to promote growth into other areas of the organization.
• Proactively gathers feedback on additional needs, products, and features from customers, collaborating with product management and product marketing to drive change on behalf of the customer.
• Develops strategic business/account plans for customers that drive business outcomes to generate new business and upsells. Leads and coordinates a cross functional team on plan execution and drives accountability to execute and deliver on account plans.
• Effectively manage the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology. 
• Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
• Accurately maintain SFDC records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
• Demonstrates deep expertise and understanding of the competitor landscape externally, including customers’ business strategy and the direction of the industry

Required Experience/Skills:.

• 7-10 years proven track record of success in account management and achieving revenue targets within industry vertical technology or GRC industry.
• Strong communication and presentation skills in English and French essential.
• Ability to build and maintain relationships with Senior leaders and stakeholders at different levels of the organization. • Continuous learning, including proven knowledge and expertise of internal products and external industry trends and customer landscape.
• Demonstrated strategic thinking and ability to align technology solutions with business objectives.
• Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.

Dans un souci de clarté et d’accessibilité, nous avons choisi de ne pas utiliser l’écriture inclusive dans nos communications. WPP Media est fermement engagé en faveur de la diversité : nous valorisons l'inclusion et l'égalité, en considérant tous les candidats sans distinction d'identité de genre, d'origine ethnique ou de religion. Tous nos postes sont également ouverts aux personnes en situation de handicap.  
 
A propos de WPP Media :  

WPP is the creative transformation company. Nous utilisons le pouvoir de la créativité pour construire un avenir meilleur pour nos collaborateurs, notre planète, nos clients et nos communautés. Pour plus d'informations, visitez wpp.com.  

WPP Media est le collectif média global de WPP. Dans un monde où les médias sont omniprésents nous regroupons la meilleure plateforme, les meilleurs talents et les meilleurs partenaires pour développer les solutions les plus innovantes, offrant une croissance inégalée à nos clients. Pour plus d'informations, visitez wppmedia.com.  

Chez WPP Media, nous croyons en la puissance de notre culture et de nos collaborateurs. C'est grâce à cette synergie que nous parvenons à créer des expériences véritablement exceptionnelles, tant pour nos clients que pour nos équipes internes. Pour réussir dans ce poste, il est fondamental d'incarner les valeurs essentielles qui unissent WPP et WPP Media :  

• Être Extraordinaire en favorisant un leadership collectif qui inspire une créativité véritablement transformationnelle.  

• Créer un environnement Ouvert en trouvant l'équilibre parfait entre l'épanouissement de nos collaborateurs et la satisfaction de nos clients, le tout fondé sur une confiance mutuelle.  

• Diriger avec Optimisme en stimulant activement la croissance et le développement pour mobiliser l'ensemble de notre organisation.  

A propos de Wavemaker : Une marque de WPP Media 

Wavemaker stimule positivement la croissance de ses clients en transformant les processus de décision des consommateurs et leurs expériences à travers les médias, le contenu et la technologie. Notre nom reflète à la fois notre mission et notre méthode. Nous donnons le meilleur de nous-mêmes pour les marques audacieuses et les personnes qui savourent le défi d'aller plus loin et plus vite, ensemble.   

Rôle : 

En tant qu’Account Director, vous occuperez un poste clé où vous managerez une équipe et serez responsable de la gestion stratégique et opérationnelle d'un portefeuille de clients diversifiés, avec une prédominance significative pour un compte dans le secteur de l’assurance. Votre leadership, votre sens de l'organisation et votre diplomatie seront essentiels pour réussir dans ce rôle exigeant et stimulant. 

Vos Responsabilités Principales seront de : 

• Manager et encadrer une équipe composée actuellement de deux personnes, en les accompagnant dans leur développement professionnel et en assurant la gestion du workflow et la qualité des rendus sur l'ensemble du portefeuille client. 

• Développer et mettre en œuvre les stratégies média annuelles pour un portefeuille de clients en pilotant les prises de parole offline et digitale. 

• Rédiger des recommandations média claires et convaincantes, en justifiant vos choix stratégiques et en anticipant les besoins implicites des clients. 

• Sélectionner les canaux et superviser la production des plans média 

• Collaborer étroitement avec les experts média pour la planification opérationnelle des campagnes. 

• Gérer les relations avec les autres fonctions internes de l'entreprise (conseil, stratégie, études, experts autres leviers/media, finance, équipe trading) ainsi qu'avec les acteurs externes (clients, régies et partenaires). 

• Assurer un contact direct et proactif avec les clients, en les conseillant, en répondant à leurs besoins de manière organisée et structurée, et en veillant au respect des délais.  

• Superviser la production et la présentation des bilans de campagne et des reportings. 

• Rester au contact des acteurs et partenaires média pour identifier les opportunités et s’appuyer sur les innovations comme des leviers de croissance potentiels pour le client. 

• Participer activement à des workshops et à la rédaction de notes de synthèse pour les clients. 
• Piloter la consolidation d'achat en lien avec l'équipe trading. 

Profil :  
 
Expérience : 

• Au moins 7 ans d’expérience en agence média, dont une expérience significative en tant qu'Account Director  

Compétences Techniques : 

• Maîtrise des outils de Media 

• Forte compétence en stratégie média, élaboration de recommandations, bilans. 

Soft Skills / Qualités Comportementales : 

• Organisation et structure : Indispensable face aux nombreuses demandes clients potentiellement décentralisées. 

• Sens politique / Diplomatie : Capacité à être "fin et courtois", et à lire entre les lignes 

• Assurance et conviction : Le client a besoin d'avoir en face quelqu'un qui a de l'assurance, qui maîtrise son sujet et sait où il va. 

• Capacité d'écoute : Pour construire la discussion avec le client. 

Langues : 

• Anglais courant/professionnel : Impératif, notamment pour les échanges avec le global. 

La vie chez WPP Media et ses avantages : 

Notre engagement à façonner l'avenir des médias se manifeste par un soutien actif au développement professionnel de nos talents, les aidant à atteindre leur plein potentiel. Cette démarche s'accompagne d'une vision responsable dans nos stratégies d'investissement médiatique, reflétant ainsi notre double priorité : valoriser nos collaborateurs tout en adoptant des pratiques durables dans notre secteur. Les collaborateurs de WPP Media ont un accès privilégié aux réseaux internationaux de WPP Media et WPP, leur permettant de développer leurs passions, d'étendre leur réseau professionnel et de rester à la pointe des innovations en marketing et publicité.  

Nous disposons de ressources vastes et variées au service de nos collaborateurs, notre entreprise cultive activement l'inclusion des talents de tous horizons. Les réussites et expertises des équipes sont régulièrement mises en lumière lors d'événements fédérateurs qui ponctuent également les moments clés de l'année, renforçant ainsi notre culture d'entreprise collaborative et diversifiée.  

Nos avantages comprennent :  

• Télétravail : jusqu'à 2 jours par semaine et 2 semaines complètes à prendre en deux fois dans l’année  

• Deux jours de repos supplémentaires offerts, dont le lundi de Pentecôte   

• Jours de congé additionnels par pallier de 5 ans d’ancienneté   

• 5 jours de télétravail additionnels par mois pour les collaborateurs souffrant d’endométriose   

• Politique handicap : 3 jours d'absence autorisés payés par an, accès à des Chèques Emploi Service Universel, et accompagnements spécifiques pour les collaborateurs ayant une RQTH   

• Missions solidaires possibles via le programme We care and we act   
   

Process de recrutement : 

Entretien avec l’équipe recrutement : Un premier entretien téléphonique ou par vidéoconférence avec un membre de notre équipe. Cela nous permettra de mieux connaître vos compétences et votre expérience, et vous donnera l'occasion de poser des questions sur le poste et l'entreprise.  

Étude de cas : Une étude de cas vous sera proposée afin d’évaluer vos compétences techniques liées au poste. Une restitution vous sera proposée 

Entretien opérationnel : Vous rencontrerez le Business Partner. Un second entretien avec le CEO serait potentiellement à prévoir.

Entretien client : Un dernier entretien de validation est prévu directement avec le client. 

Nous nous engageons à rendre ce process aussi rapide et efficace que possible, et à maintenir une communication ouverte et transparente tout au long du process. 

WPP Media garantit l'égalité des chances et considère tous les candidats sans discrimination ni considération de caractéristiques particulières. Nous nous engageons à cultiver un environnement de respect où chacun se sent à sa place et bénéficie des mêmes opportunités d'évolution professionnelle.  

Consultez notre politique de confidentialité pour tout savoir sur la protection de vos données politique de confidentialité.  

Bien que nous étudiions toutes les candidatures reçues, nous ne contactons que les personnes sélectionnées pour un entretien. 

#LI-Promoted

Dans un souci de clarté et d’accessibilité, nous avons choisi de ne pas utiliser l’écriture inclusive dans nos communications. WPP Media est fermement engagé en faveur de la diversité : nous valorisons l'inclusion et l'égalité, en considérant tous les candidats sans distinction d'identité de genre, d'origine ethnique ou de religion. Tous nos postes sont également ouverts aux personnes en situation de handicap.

À propos de WPP Media :

WPP is the creative transformation company. Nous utilisons le pouvoir de la créativité pour construire un avenir meilleur pour nos collaborateurs, notre planète, nos clients et nos communautés. Pour plus d'informations, visitez wpp.com.

WPP Media est le collectif média global de WPP. Dans un monde où les médias sont omniprésents, nous regroupons la meilleure plateforme, les meilleurs talents et les meilleurs partenaires pour développer les solutions les plus innovantes, offrant une croissance inégalée à nos clients. Pour plus d'informations, visitez wppmedia.com.

Chez WPP Media, nous croyons en la puissance de notre culture et de nos collaborateurs. C'est grâce à cette synergie que nous parvenons à créer des expériences véritablement exceptionnelles, tant pour nos clients que pour nos équipes internes. Pour réussir dans ce poste, il est fondamental d'incarner les valeurs essentielles qui unissent WPP et WPP Media :

• Être Extraordinaire en favorisant un leadership collectif qui inspire une créativité véritablement transformationnelle.
• Créer un environnement Ouvert en trouvant l'équilibre parfait entre l'épanouissement de nos collaborateurs et la satisfaction de nos clients, le tout fondé sur une confiance mutuelle.
• Diriger avec Optimisme en stimulant activement la croissance et le développement pour mobiliser l'ensemble de notre organisation.

À propos de Wavemaker : Une marque de WPP Media

Wavemaker stimule positivement la croissance de ses clients en transformant les processus de décision des consommateurs et leurs expériences à travers les médias, le contenu et la technologie. Notre nom reflète à la fois notre mission et notre méthode. Nous donnons le meilleur de nous-mêmes pour les marques audacieuses et les personnes qui savourent le défi d'aller plus loin et plus vite, ensemble.

Rôle :

En tant qu’Account Director, vous occuperez un poste clé au sein de notre agence, où vous managerez une équipe dédiée et serez responsable de la gestion stratégique et opérationnelle d'un portefeuille de clients diversifiés. Vous apporterez une expertise plurimédia pour un compte majeur en FMCG, pour lequel la dominance des campagnes digitales est un facteur clé de succès. Votre leadership, votre sens de l'organisation et votre diplomatie seront essentiels pour réussir dans ce rôle exigeant, stimulant, et fortement orienté vers l'innovation digitale et la collaboration internationale.

Vos Responsabilités Principales seront de :

• Manager et encadrer une équipe composée actuellement de deux personnes, en les accompagnant dans leur développement professionnel et en assurant la gestion du workflow et la qualité des rendus sur l'ensemble du portefeuille client, avec une attention particulière aux projets digitaux.
• Développer et mettre en œuvre des stratégies média annuelles innovantes, en plaçant le digital au cœur des dispositifs et en pilotant de manière experte les prises de parole offline et digitale.
• Rédiger des recommandations média claires, convaincantes et tournées vers l'avenir, en justifiant vos choix stratégiques par des données et une connaissance approfondie des écosystèmes digitaux, tout en anticipant les besoins implicites des clients.
• Sélectionner et optimiser les canaux digitaux et traditionnels, et superviser la production de plans média performants.
• Collaborer étroitement avec les experts média internes et les équipes internationales pour la planification opérationnelle des campagnes, le partage des meilleures pratiques et l'harmonisation des stratégies globales.
• Gérer les relations avec les autres fonctions internes de l'entreprise ainsi qu'avec les acteurs externes, en intégrant une dimension internationale aux échanges.
• Assurer un contact direct et proactif avec les clients, en les conseillant sur les évolutions du marché digital, en répondant à leurs besoins de manière organisée et structurée, et en veillant au respect des délais.
• Superviser la production et la présentation des bilans de campagne et des reportings, en mettant en avant les performances digitales et les ROI.
• Rester au contact des acteurs et partenaires média mondiaux pour identifier les opportunités émergentes et s’appuyer sur les innovations digitales comme des leviers de croissance potentiels pour le client.
• Participer activement à des workshops et à la rédaction de notes de synthèse pour les clients, souvent dans un contexte international.

Profil :

Expérience :

• Au moins 7 ans d’expérience en agence média, dont une expérience significative et prouvée en tant qu'Account Director sur des comptes à forte dominante digitale.

Compétences Techniques :

• Maîtrise approfondie des outils et plateformes de Media digital 
• Forte compétence en stratégie média digitale, élaboration de recommandations data-driven, et analyse de bilans de performance.
• Connaissance des tendances et innovations en matière de marketing digital et d'adtech.

Soft Skills / Qualités Comportementales :

• Organisation et structure : Indispensable face aux nombreuses demandes clients potentiellement décentralisées et aux projets multi-leviers.
• Sens politique / Diplomatie : Capacité à être "fin et courtois", à lire entre les lignes et à naviguer dans des environnements complexes, y compris à l'international.
• Assurance et conviction : Le client a besoin d'avoir en face quelqu'un qui a de l'assurance, qui maîtrise son sujet (particulièrement le digital) et sait où il va.
• Capacité d'écoute : Pour construire la discussion avec le client et les équipes globales.

Langues :

• Anglais courant/professionnel : Impératif, pour les échanges avec le global, mais également pour la gestion potentielle de projets avec des équipes étrangères. La capacité à communiquer et présenter en anglais est primordiale.

La vie chez WPP Media et ses avantages :

Notre engagement à façonner l'avenir des médias se manifeste par un soutien actif au développement professionnel de nos talents, les aidant à atteindre leur plein potentiel. Cette démarche s'accompagne d'une vision responsable dans nos stratégies d'investissement médiatique, reflétant ainsi notre double priorité : valoriser nos collaborateurs tout en adoptant des pratiques durables dans notre secteur. Les collaborateurs de WPP Media ont un accès privilégié aux réseaux internationaux de WPP Media et WPP, leur permettant de développer leurs passions, d'étendre leur réseau professionnel et de rester à la pointe des innovations en marketing et publicité.

Nous disposons de ressources vastes et variées au service de nos collaborateurs, notre entreprise cultive activement l'inclusion des talents de tous horizons. Les réussites et expertises des équipes sont régulièrement mises en lumière lors d'événements fédérateurs qui ponctuent également les moments clés de l'année, renforçant ainsi notre culture d'entreprise collaborative et diversifiée.

Nos avantages comprennent :

• Télétravail : jusqu'à 2 jours par semaine et 2 semaines complètes à prendre en deux fois dans l’année
• Deux jours de repos supplémentaires offerts, dont le lundi de Pentecôte
• Jours de congé additionnels par pallier de 5 ans d’ancienneté
• 5 jours de télétravail additionnels par mois pour les collaborateurs souffrant d’endométriose
• Politique handicap : 3 jours d'absence autorisés payés par an, accès à des Chèques Emploi Service Universel, et accompagnements spécifiques pour les collaborateurs ayant une RQTH
• Missions solidaires possibles via le programme We care and we act

Process de recrutement :

• Entretien avec l’équipe recrutement : Un premier entretien téléphonique ou par vidéoconférence avec un membre de notre équipe. Cela nous permettra de mieux connaître vos compétences et votre expérience, et vous donnera l'occasion de poser des questions sur le poste et l'entreprise.
• Étude de cas : Une étude de cas vous sera proposée afin d’évaluer vos compétences techniques liées au poste, avec un focus sur la stratégie digitale. Une restitution vous sera proposée.
• Entretien opérationnel : Vous rencontrerez l Business Partner ainsi que la business Director (N+1) lors d’un second entretien.
  
  Nous nous engageons à rendre ce process aussi rapide et efficace que possible, et à maintenir une communication ouverte et transparente tout au long du process.

WPP Media garantit l'égalité des chances et considère tous les candidats sans discrimination ni considération de caractéristiques particulières. Nous nous engageons à cultiver un environnement de respect où chacun se sent à sa place et bénéficie des mêmes opportunités d'évolution professionnelle.

Consultez notre politique de confidentialité pour tout savoir sur la protection de vos données : politique de confidentialité.

Bien que nous étudions toutes les candidatures reçues, nous ne contactons que les personnes sélectionnées pour un entretien.

#LI-Promoted

Dans un souci de clarté et d’accessibilité, nous avons choisi de ne pas utiliser l’écriture inclusive dans nos communications. WPP MEDIA est fermement engagé en faveur de la diversité : nous valorisons l'inclusion et l'égalité, en considérant tous les candidats sans distinction d'identité de genre, d'origine ethnique ou de religion. Tous nos postes sont également ouverts aux personnes en situation de handicap. 

A propos de WPP Media :  

WPP is the creative transformation company. Nous utilisons le pouvoir de la créativité pour construire un avenir meilleur pour nos collaborateurs, notre planète, nos clients et nos communautés. Pour plus d'informations, visitez wpp.com. 

WPP Media est le collectif média global de WPP. Dans un monde où les médias sont omniprésents nous regroupons la meilleure plateforme, les meilleurs talents et les meilleurs partenaires pour développer les solutions les plus innovantes, offrant une croissance inégalée à nos clients. Pour plus d'informations, visitez wppmedia.com. 

Chez WPP Media, nous croyons en la puissance de notre culture et de nos collaborateurs. C'est grâce à cette synergie que nous parvenons à créer des expériences véritablement exceptionnelles, tant pour nos clients que pour nos équipes internes. Pour réussir dans ce poste, il est fondamental d'incarner les valeurs essentielles qui unissent WPP et WPP Media : 

• Être Extraordinaire en favorisant un leadership collectif qui inspire une créativité véritablement transformationnelle. 

• Créer un environnement Ouvert en trouvant l'équilibre parfait entre l'épanouissement de nos collaborateurs et la satisfaction de nos clients, le tout fondé sur une confiance mutuelle. 

• Diriger avec Optimisme en stimulant activement la croissance et le développement pour mobiliser l'ensemble de notre organisation. 

Contexte :

Dans le cadre d’un remplacement, nous recherchons un Digital Investment Manager en CDI pour un poste transversal et stimulant. Vous travaillerez en étroite collaboration avec notre Pricing & Accountability Director et contribuerez de manière significative à l'optimisation des investissements média de nos clients majeurs. Vous interviendrez en transverse sur l'ensemble des médias (TV, Digital, Presse, Affichage, Radio, Cinéma) et des modes d'achat, en prenant en charge des responsabilités clés sur la productivité média et la coordination des appels d'offres. Ce poste offre une opportunité de croissance vers un rôle de "bras droit" de la direction.

Vos missions : Maximiser l'impact et la productivité des investissements média

Dans un contexte où la performance et l'optimisation des budgets média sont des enjeux clés, vous jouerez un rôle central dans l'analyse et le suivi des investissements de nos clients, en lien avec des cabinets de conseil et d'audit média. Vous contribuerez activement à la performance globale de WPP Media en France.

Vos responsabilités incluront :

1- Suivi et analyse avancée de la productivité média :

• Prendre en charge le suivi des investissements média pour des comptes clients majeurs
• Collecter, analyser et interpréter des données d'investissement complexes et les résultats des campagnes.
• Assurer un suivi rigoureux des engagements de coût média (productivité média) et identifier les axes d'optimisation.

2- Interface externe (cabinets d'audit et réseau WPP Media ) :

• Suivi et analyse des engagements de productivité média.
• Coordination des audits média.
• Valorisation et défense de la performance des achats média (mise en avant des optimisations et argumentations méthodologiques).

3- Coordination proactive sur les appels d'offres :

• Travailler en étroite collaboration avec la Pricing & Accountability Director sur des cas d’achat pour des appels d'offres internationaux et assurer la coordination avec les équipes globales WPP Media.
• Assurer la fluidité de la communication entre les expertises internes et les équipes globales.

4- Contribution à des projets d’automatisation :

• Travailler en étroite collaboration avec tous les membres de l’équipe pour comprendre les besoins de développement d’outils.
• Participation active à la création de solutions d’automatisation des suivis de productivité et création de bases de données.

Profil recherché

Vous êtes un professionnel expérimenté, passionné par les médias et les chiffres, et vous recherchez un poste polyvalent à forte valeur ajoutée. Votre expertise en productivité média, votre maîtrise avancée d'Excel et vos capacités d'analyse et de coordination sont vos atouts majeurs.

Compétences clés indispensables :

• Expertise en productivité média : Vous avez une connaissance avérée et une expérience confirmée (au moins 6 ans d'expérience) des suivis d'engagement de coût média et des logiques de productivité média. C'est un prérequis essentiel pour ce poste.
  
  
• Maîtrise Avancée d'Excel : Indispensable pour l'analyse de données complexes et la modélisation. Vous êtes capable de concevoir et manipuler des fichiers techniques.
  
  
• Capacités analytiques poussées : Aptitude à analyser et synthétiser des données volumineuses et complexes pour en tirer des conclusions pertinentes et des recommandations concrètes.
  
  
• Communication et Coordination Globale : Excellentes compétences communicationnelles en français et un anglais courant et obligatoire sont nécessaires pour interagir avec les équipes internationales.
  
  
• Qualités personnelles : Forte capacité de coordination, sens aigu de l'organisation pour gérer de multiples sujets à la volée, autonomie, rigueur, proactivité, aisance relationnelle, curiosité et esprit d'équipe.
  
  
• Culture média : Intérêt prononcé pour le secteur des médias et ses évolutions.

La vie chez WPP Media et ses avantages 

Notre engagement à façonner l'avenir des médias se manifeste par un soutien actif au développement professionnel de nos talents, les aidant à atteindre leur plein potentiel. Cette démarche s'accompagne d'une vision responsable dans nos stratégies d'investissement médiatique, reflétant ainsi notre double priorité : valoriser nos collaborateurs tout en adoptant des pratiques durables dans notre secteur. Les collaborateurs de WPP Media ont un accès privilégié aux réseaux internationaux de WPP Media et WPP, leur permettant de développer leurs passions, d'étendre leur réseau professionnel et de rester à la pointe des innovations en marketing et publicité. 

Nous disposons de ressources vastes et variées au service de nos collaborateurs, notre entreprise cultive activement l'inclusion des talents de tous horizons. Les réussites et expertises des équipes sont régulièrement mises en lumière lors d'événements fédérateurs qui ponctuent également les moments clés de l'année, renforçant ainsi notre culture d'entreprise collaborative et diversifiée. 

Nos avantages comprennent : 

• Télétravail : jusqu'à 2 jours par semaine et 2 semaines complètes à prendre en deux fois dans l’année 

• Deux jours de repos supplémentaires offerts, dont le lundi de Pentecôte  

• Jours de congé additionnels par pallier de 5 ans d’ancienneté  

• 5 jours de télétravail additionnels par mois pour les collaborateurs souffrant d’endométriose  

• Politique handicap : 3 jours d'absence autorisés payés par an, accès à des Chèques Emploi Service Universel, et accompagnements spécifiques pour les collaborateurs ayant une RQTH  

• Missions solidaires possibles via le programme We care and we act  

Process de recrutement 

• Entretien avec l’équipe recrutement : Un premier entretien téléphonique ou par vidéoconférence avec un membre de notre équipe recrutement. Cela nous permettra de mieux connaître vos compétences et votre expérience, et vous donnera l'occasion de poser des questions sur le poste et l'entreprise. 
• Entretien opérationnel : Avec la Pricing & Accountabilty Director et un membre de l’équipe.
• Étude de cas : Une étude de cas sous Excel vous sera proposée afin d’évaluer vos compétences analytiques et votre expertise en productivité média. Une restitution sera organisée.

Nous nous engageons à rendre ce process aussi rapide et efficace que possible, et à maintenir une communication ouverte et transparente tout au long du process. 

WPP Media garantit l'égalité des chances et considère tous les candidats sans discrimination ni considération de caractéristiques particulières. Nous nous engageons à cultiver un environnement de respect où chacun se sent à sa place et bénéficie des mêmes opportunités d'évolution professionnelle. 

Consultez notre politique de confidentialité pour tout savoir sur la protection de vos données politique de confidentialité. 

Bien que nous étudiions toutes les candidatures reçues, nous ne contactons que les personnes sélectionnées pour un entretien. 

#LI-Promoted

Dans un souci de clarté et d’accessibilité, nous avons choisi de ne pas utiliser l’écriture inclusive dans nos communications. WPP Media est fermement engagé en faveur de la diversité : nous valorisons l'inclusion et l'égalité, en considérant tous les candidats sans distinction d'identité de genre, d'origine ethnique ou de religion. Tous nos postes sont également ouverts aux personnes en situation de handicap. 

• Être Extraordinaire en favorisant un leadership collectif qui inspire une créativité véritablement transformationnelle.
• Créer un environnement Ouvert en trouvant l'équilibre parfait entre l'épanouissement de nos collaborateurs et la satisfaction de nos clients, le tout fondé sur une confiance mutuelle.
• Diriger avec Optimisme en stimulant activement la croissance et le développement pour mobiliser l'ensemble de notre organisation

A propos de T&P :  

T&P figure parmi les principales agences créatives et médias full service au monde, alliant talents et technologies pour stimuler la croissance des marques. Née de l'intégration de The&Partnership et mSix&Partners, elle réunit la création de contenu et la distribution dans une solution marketing globale et intégrée de bout en bout. Soutenue par WPP et WPP Media et enrichie par l'agilité d'un état d'esprit entrepreneurial dirigé par des Associés, cette agence multidisciplinaire s'étend sur quatre continents avec 45 bureaux et plus de 1,2 milliard de dollars de chiffre d'affaires mondial. Pionnière avec la première publicité télévisée générée par IA pour Lexus en 2018, T&P se concentre sur l'exploitation de l'IA dans l'ensemble de ses productions, ses 1 900 collaborateurs étant déjà formés sur Creative Studio, la plateforme IA propriétaire de WPP, afin d'offrir des résultats optimisés à ses clients. 

Vos Missions :  

En tant qu'Account Manager, vous serez le point de contact privilégié de l’un de nos plus grands clients dans le secteur Automobile. 

Vous garantirez la mise en œuvre de stratégies médias pertinentes et le suivi rigoureux des campagnes, tout en contribuant au développement des talents juniors au sein de l'équipe. 
 
        Gestion de Projets et Campagnes Médias (A-Z) : 

• Recevoir et challenger les briefs clients pour en comprendre les objectifs et développer un point de vue affirmé sur les médias online et offline. 

• Briefer et coordonner les experts (planning, display, etc.) et les équipes locales, challenger leurs propositions de stratégie et de plan média pour garantir pertinence et efficacité. 

• Participer à l'élaboration des stratégies annuelles et des campagnes, ainsi qu'à la définition des mix médias avec les équipes de planning et experts. 

• S'assurer que les plans médias sont précis concernant les noms de campagnes, dates et budgets. 

• Assurer un lancement fluide et ponctuel des campagnes, avec une mise en place claire des reportings hebdomadaires et finaux. 

• Garantir la formulation et la prise en compte des questions essentielles tout au long du processus. 

• Être soutenu par l'Account Director pour l'élaboration des stratégies et s'assurer que les plans répondent bien aux briefs clients. 
   
  Relation et Coordination Client : 

• Être le contact clé des clients au quotidien. Développer une compréhension approfondie de leurs besoins et attentes pour favoriser des partenariats durables. 

• Communiquer régulièrement avec les clients pour assurer leur satisfaction et répondre rapidement à leurs préoccupations. 

• S'assurer que les attentes des clients sont bien gérées en termes de délais et de livraisons, en veillant à ce que toutes les échéances externes et internes soient respectées. 

• Servir de point d'escalade pour résoudre les problèmes ou conflits clients importants. 

• Animer, avec le soutien des Account Executives, les appels clients, les worklists et les appels de reporting. 

• S'assurer que les documents de présentation sont prêts avant les appels et que les worklists sont à jour. 

• Garantir le partage des documents présentés et des comptes-rendus de réunion rapidement après les échanges (worklists, reporting calls etc.). 
   
  Veille Stratégique et Innovation : 

• Rester informé des dernières innovations de l'industrie et identifier toute opportunité pertinente à partager. 

• Organiser et participer à des réunions avec les partenaires médias pour rester à jour sur les dernières offres. 

• S'assurer que tous les processus (facturation, gestion de campagnes, etc.) sont clairs. 

• S'assurer que tous les documents partagés avec les clients sont également enregistrés en interne (Teams/réseau). 

Formation et Expérience : 

• Minimum 3 années d'expérience significative et réussie en agence média sur des projets media 360 

Compétences Techniques (Hard Skills) : 

• Maîtrise des outils de gestion de campagnes et de reporting (outils internes, Excel et PowerPoint étant indispensables). 

• Connaissance des plateformes et outils du marché (ex: CM360, Google Ads, Facebook Ads, etc.) est un plus, mais n'est pas nécessaire d'être un expert. 

• Anglais : Niveau B2 minimum requis, il s’agit d’un compte à forte dimension internationale 

Soft Skills 

Qualités Relationnelles et Collaboratives : 

• Professionnalisme et sens de la posture 

• Excellent esprit d'équipe et sens du collectif 

• Aisance relationnelle et communication fluide 

• Capacité à fédérer, embarquer et coordonner 

Autonomie et Initiative : 

• Curiosité intellectuelle et soif d'apprendre 

• Esprit d'initiative : sait oser poser les bonnes questions et rechercher l'information de manière autonome 

• Proactivité et anticipation des besoins 

La vie chez WPP Media et ses avantages 

Notre engagement à façonner l'avenir des médias se manifeste par un soutien actif au développement professionnel de nos talents, les aidant à atteindre leur plein potentiel. Cette démarche s'accompagne d'une vision responsable dans nos stratégies d'investissement médiatique, reflétant ainsi notre double priorité : valoriser nos collaborateurs tout en adoptant des pratiques durables dans notre secteur. Les collaborateurs de WPP Media ont un accès privilégié aux réseaux internationaux de WPP Media et WPP, leur permettant de développer leurs passions, d'étendre leur réseau professionnel et de rester à la pointe des innovations en marketing et publicité. 

Nous disposons de ressources vastes et variées au service de nos collaborateurs, notre entreprise cultive activement l'inclusion des talents de tous horizons. Les réussites et expertises des équipes sont régulièrement mises en lumière lors d'événements fédérateurs qui ponctuent également les moments clés de l'année, renforçant ainsi notre culture d'entreprise collaborative et diversifiée. 

Nos avantages comprennent : 

• Télétravail : jusqu'à 2 jours par semaine et 2 semaines complètes à prendre en deux fois dans l’année 

• Deux jours de repos supplémentaires offerts, dont le lundi de Pentecôte  

• Jours de congé additionnels par pallier de 5 ans d’ancienneté  

• 5 jours de télétravail additionnels par mois pour les collaborateurs souffrant d’endométriose  

• Politique handicap : 3 jours d'absence autorisés payés par an, accès à des Chèques Emploi Service Universel, et accompagnements spécifiques pour les collaborateurs ayant une RQTH  

• Missions solidaires possibles via le programme We care and we act  

Process de recrutement 

Entretien avec l’équipe recrutement : Un premier entretien téléphonique ou par vidéoconférence avec un membre de notre équipe recrutement. Cela nous permettra de mieux connaître vos compétences et votre expérience, et vous donnera l'occasion de poser des questions sur le poste et l'entreprise. 

Entretien opérationnel : Pour évaluer l'adéquation de vos compétences et de votre profil par rapport aux exigences du poste. 

Étude de cas : Une étude de cas vous sera proposée afin d’évaluer vos compétences techniques liées au poste. Une restitution vous sera proposée. 

Nous nous engageons à rendre ce process aussi rapide et efficace que possible, et à maintenir une communication ouverte et transparente tout au long du process. 

WPP Media garantit l'égalité des chances et considère tous les candidats sans discrimination ni considération de caractéristiques particulières. Nous nous engageons à cultiver un environnement de respect où chacun se sent à sa place et bénéficie des mêmes opportunités d'évolution professionnelle. 

Consultez notre politique de confidentialité pour tout savoir sur la protection de vos données politique de confidentialité. 

Bien que nous étudiions toutes les candidatures reçues, nous ne contactons que les personnes sélectionnées pour un entretien. 

#LI-PROMOTED

Why We Have This Role

How You’ll Find Success

• Relationship Building: Master stakeholder mapping to cultivate relationships with multiple contacts within an account, ensuring lasting partnerships.
• Negotiation Skills: Navigate negotiations with professionalism, understanding the art of give-and-take.
• Multi-Selling Approach: Drive engagement with various business stakeholders in parallel to create multifaceted selling opportunities.
• Empathetic Competitiveness: While being competitive, possess the ability to empathise and understand others’ perspectives.
• Entrepreneurial Mindset: Take initiative to grasp the expected outcomes and context, working independently to drive results.
• Effective Communication: Influence effectively at all levels, creating trust and collaboration within the team.

How You’ll Grow

• By joining Qualtrics, you become part of a revolutionary team committed to shaping groundbreaking experiences.
• You will help us expand the XM category beyond where it is today with more advanced use cases & pioneering advancements in AI.
• Our mission is to build technology that positively impacts businesses and makes them more human.
• As a member of our global sales organisation, you will take ownership of a dedicated territory and develop robust strategies designed to drive demand and revenue.
• We foster an environment that encourages big-picture thinking, innovation, and creativity, enabling you to build relationships with multiple decision-makers and articulate the unique value proposition of Qualtrics.

Things You’ll Do

• Focus on acquiring new business and sell the Qualtrics Platform to key accounts.
• Develop comprehensive account plans, from power maps to demand generation and closing strategies.
• Manage relationships between Qualtrics and senior executives of both client and prospect companies.
• Strategising internally with SDRs (sales development representatives), solutions consultants, partners etc to create demand and drive senior engagement in accounts.
• Gain a thorough understanding of prospects' business issues and industry challenges to craft tailored solutions.
• Build compelling business cases that demonstrate clear ROI and value for clients.
• Maintaining a real-time understanding of Qualtrics' offerings and the competitive landscape to provide win-based proposals and pricing strategies.

What We’re Looking For On Your CV

• Significant experience selling SaaS solutions, and experience in discussing strategic business issues at Director and C level in Large Enterprise accounts.
• Strong track record in achieving and exceeding sales quotas.
• Experience closing 6 figure deals. Closing 7 figure deals a bonus.
• Ability to be creative in driving engagement with new contacts within an account.
• Fluency in French and English.
• You are passionate about educating potential clients on solutions relevant to their situation and helping them understand how the software can drive a return on investment for them.
• You can leverage your network in the market to generate interest in Qualtrics solutions.
• You have a desire to manage a territory like running your own consultancy.
• You engage with clients at all points of the sales cycle - from prospecting and acquiring clients, through demoing the Qualtrics product, to negotiating and closing, and beyond.
• You have the agility to adapt, pivot and change your approach based on the needs of your business.
• You partner well with internal teams and bring together internal resources that enable successful closure of deals.

What You Should Know About This Team

Our Team’s Favorite Perks and Benefits

• Qualtrics Experience Program - A bonus each year for an experience of your choosing
• Worldwide and diverse community that enjoys helping each other
• At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team

Role Description: Solutions Architect, EMEA (France Based)

Role Purpose:

Wasabi is looking for a Solution Architect with AWS or other public cloud object storage
experience to join our energetic, fast-moving and passionate team. This is an opportunity to
leverage your existing storage and network experience as well as to understand how systems
operate on a massive scale. You'll be surrounded by people who are smart, passionate about
cloud storage, and believe that world class service is critical to customer success. We want our
service to be as autonomous as possible and can only be done by having bright engineers who
understand how to Think Big, simplify solutions to complex unprecedented problems, all in
pursuit of the best customer experience possible.

Our environment is built for engineers who flourish in creating automation to reduce the
operational workload rather than simply performing operational work all day. If you are a
talented, detail-oriented and enthusiastic professional who is passionate about providing
exemplary customer service, and eager to learn new technologies, this position is for you.
This position reports to the Director Solutions Architecture (EMEA).

*Principals only. No recruiters.

Responsibilities: 

• • Explore the S3 storage protocol and how it communicates with Wasabi’s services.
  • Engage other Wasabi engineers worldwide to deploy, configure, and troubleshoot our
    services.
  • Express your creative, innovative ideas to make our team even more awesome.
  • Regularly seek simple ways to approach complex issues or processes.

Requirements: 

• • Native, or fluent, French and English speaker.
  • Experience and knowledge with public cloud services (i.e., AWS, Azure, GCP).
  • Bachelor’s Degree in Computer Science, Engineering or a related field, or relevant work
    experience.
  • 5+ years’ experience in a support engineering, sales engineering, or solution
    architecture role.
  • Experience with protocols such as S3, TCP, UDP, SSL etc.
  • Experience presenting to customers & partners.
  • Basic understanding of reseller/channel business models.
  • Ability to multi-task across multiple activities and projects.
  • Hands-on experience with public cloud object storage services and policies (i.e., AWS
    S3, AWS IAM policies, Azure Blob, GCP storage).
  • Demonstrated ability to achieve stretch goals in a highly innovative and fast-paced
    environment.
  • Experience with mission critical, 24×7 systems.
    
  • Understanding of Linux and programming fundamentals.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.