At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Bea.

Our Ruby Bea draws inspiration from the artists, thinkers and writers of the Italian Renaissance. In fact, Bea takes her name from Dante Alighieri's inamorata, Beatrice. Ruby bea and her 118 rooms are a love letter to the blending of classical forms and novel perspectives. Directly on Piazza della Líberta in the northern part of the historic city center of Tuscan’s capital Florence, galleries, museums and incredible architecture are within walking distance.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink
• support our guests with the self-check-in process and take on additional front desk responsibilities
• prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service
• lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills
• roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards
• share your insider tips with our guests, pointing them to the best hotspots in the city

We've been waiting for you, since you have/are: 

• ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet 😉
• flexible and ready to work in shifts
• counting reliability, multitasking and your willingness to learn among your strengths
• empathetic with others and love sharing your enthusiasm with those around you
• a great sense of humour, enjoy working in a team, and love interacting with our guests
• speaking fluent Italian and English

What's in for you? That's how we groove:

If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

Come reimagine hospitality with us as our new superhost of our Florence Lavagnini location!  

Your Mission Should You Choose To Accept It…  

As our Community Host Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our location will become a raving fan of TSH instantly!  

In Case You Don’t Know Who We Are:  

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do

• You make sure everyone gets a warm welcome as soon as they walk in
• You’ll help our guests at our self-check-in kiosks (we have no reception desk)
• You get to stretch your F&D skills by preparing and serving a variety of local dishes
• Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next
• You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party
• Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift
• You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!)

Who You Are

• You’re currently enrolled in a University
• Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business
• Enjoy receiving and taking responsibility and you can work independently
• You have a flexible, hands-on, motivated and positive approach
• You’re an octopus that loves to get your dexterity skills into action
• You love responsibility and handle stressful peak periods like a pro
• Fluent in English and Italian. Know any other languages? The more the merrier!  
• Hard working, responsible and a “let’s do this!” mentality
• You must be studying within the EU

What We Offer

• An amazing work environment with a fantastic vibe and lots of positive energy
• On the job coaching and guidance
• Monthly compensation for your internship
• The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry
• A first glimpse into the world of Hospitality with one of the most innovative players in the market
• Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?  
• A wonderful workplace to call home with, dare we say it, fun colleagues

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture.  Your authenticity keeps our team diverse. Come as you are. 

Your Mission, Should You Choose to Accept It
Florence is alive with energy — and it’s the seamless flow of our membership spaces that keeps everything moving. As our Member Operations Intern, you’ll be the quiet engine behind the scenes, making sure everything from coworking desks to member queries gets handled with care and efficiency. Some days you’ll be managing bookings and making sure the space looks and feels exactly right. Other days you’ll be leading tours, troubleshooting on the fly, helping members access what they need or working with the team to tighten up how things run. No two shifts look the same — and that’s exactly the point. If you’re someone who notices the details others miss and loves the satisfaction of a well-run operation, you’ll feel right at home here.  

In Case You Don’t Know Who We Are (Ahem)…  
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.   

What You’ll Be Doing
•    Supporting the smooth day-to-day running of the coworking spaces and rooftop, including managing rooftop operations by assisting guests, providing towels, ensuring the area is clean, tidy, and well-organized, and delivering a warm and professional welcome to all visitors.  
•    Keeping an eye on the space — flagging maintenance issues, restocking, and making sure everything looks and feels great
•    Assisting with member queries related to facilities and access
•    Working with the team to improve operational processes as we grow
•    Leading tours  

What We’re Looking For
•    Highly organised with great attention to detail
•    A practical problem-solver who takes initiative
•    Comfortable with systems and tools (bonus if you’ve used coworking or booking platforms before)
•    A team player who’s happy to roll up their sleeves
•    Cool under pressure when the space is busy  What You’ll Get
•    Hands-on operational experience in a growing membership business
•    Exposure to how a club balances member experience with behind-the-scenes logistics
•    A collaborative team that trusts you to get on with it  What You’ll Have
•    You are currently enrolled at a university within the EU
•    You are studying Hospitality, Business, Marketing, Sales or a related field
•    You bring a positive, hands-on attitude and enjoy meeting new people
•    You are organized and comfortable juggling different tasks throughout the day
•    You enjoy both teamwork and taking initiative when needed
•    You are fluent in Italian and English. Extra languages are always a plus
•    You are available for a full-time internship of 39 hours per week for 6 months  

What We Offer
•    The opportunity to work at a dynamic, multi-national company. Not just another hotel — we’re a game changing innovator, challenging every convention and defining the future.
•    The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organisations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
•    The chance to learn and grow in your role with the potential for future growth.
•    Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
•    A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.    

Come reimagine hospitality with us as our new Membership host of our Florence Belfiore location!  

 Your Mission Should You Choose To Accept It…  

Located in a bustling neighborhood and surrounded of local bars, restaurants & shops and a few steps from the Centre of the city, The Social Hub Belfiore operates around 549 rooms, a Boulevard with commercial activities, a thriving co-working community, restaurants and a 7.000 sqm rooftop with a pool and green areas. We’re so much more than just a hotel.  Are you ready to reimagine hospitality with us and establish TSH in the heart of the Florentine community? 

As our Membership Host, you’ll be operating in our front of house and membership spaces, creating a welcoming and memorable experience for everyone using The Social Hub. You’re the face of the hub and our member’s first port of call! . You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Florence Belfiore-location will become a raving fan of TSH instantly!  

In Case You Don’t Know Who We Are:  

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• You create a warm, inclusive atmosphere where members feel supported, valued and listened. 

• You’ll know your members and you create true connections with them at every interaction. You actively engage with members to understand their needs, gather feedback, and address concerns, ensuring a high level of customer satisfaction. 

• You’ll help our members with guests, any requests and/or queries regarding our facilities (you may even pick up some new tech skills along the way!). 

• You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party 

• You’ll coordinate the daily operations of the membership spaces with your team, including regular walkthroughs of the space to ensure the Membership Experience standards. 

• You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!) 

Who You Are 

• You’re a natural connector, hard working, responsible and a natural problem solver. 

• You’re an octopus that loves to get your dexterity skills into action  

• You have a background in hospitality, preferably in a hotel environment 

• You love responsibility and handle stressful peak periods like a pro 

• Fluent in English – Know any other languages? The more the merrier! 

• Hard working, responsible and a “let’s do this!” mentality 

• You’re a European citizen or legally allowed to work in Italy 

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future 

• The chance to learn and grow in your role with the potential for future growth 

• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!  

• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff 

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture.  Your authenticity keeps our team diverse. Come as you are. 

Your Mission, Should You Choose to Accept It 

You’re the kind of person who loves being in the middle of the action, and that’s exactly where this role lives. As our F&B Supervisor, you guide the team through each shift while keeping the energy high and the service smooth. You set the tone on the floor, support the crew when things get busy, and make sure our guests leave smiling. You’ll work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Lead the front-of-house team during service and set a positive, upbeat tone 
• Guide your crew on the floor, helping them solve small issues in the moment 
• Support training and onboarding for new team members 
• Keep daily operations smooth by checking setups, stock, cleanliness and safety 
• Stay present on the floor, chat with guests and jump in where needed 
• Handle transactions accurately and pass on any irregularities 
• Share targets for the shift and motivate the team to reach them 
• Work closely with the kitchen and bar teams to keep service flowing 

What You’ll Have 

• You have 1-2 years of experience in a senior waiter, barista or bartender role 
• You bring confidence leading a team during service 
• You communicate clearly and stay calm when things get busy 
• You have an eye for detail and keep service consistent 
• You bring genuine hospitality energy and enjoy being guest-facing 
• You work well with different teams and lead by example 
• You speak English and Italian, extra languages are a bonus 

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It... 

As our Sous Chef, you’ll be the right hand of the Head Chef and the steady heartbeat of the kitchen. You’ll help lead a team that thrives on rhythm, flavour and teamwork, turning fresh ingredients into plates guests can’t stop talking about. You’ll coach junior chefs, keep service flowing, and bring structure to the constant dance of prep, cooking and plating. You’ll help shape menus, keep standards sharp and make sure every dish that leaves the pass feels intentional. Your section won’t just run smoothly, it will set the tone for the rest of the kitchen. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Support the Head Chef in leading daily kitchen operations 
• Cook and plate dishes that hit our standards every time 
• Guide and mentor junior chefs during prep and service 
• Help plan mise-en-place and coordinate smooth service flow 
• Contribute ideas for new menu items, specials and seasonal updates 
• Manage stock rotation, complete inventory checks and reduce waste 
• Keep the kitchen clean, safe and organized across all areas 
• Support events, promotions and communication between shifts 

What You’ll Have 

• You have at least one year  of experience as a Sous Chef or two years as Junior Sous Chef
• You bring solid experience with fresh, seasonal cooking and modern flavours 
• You have confidence leading a team and running a shift 
• You’re comfortable with digital tools for recipes, checklists or HACCP systems 
• You bring creativity, curiosity and a mindset that embraces sustainable cooking 
• You work clean, stay organized and understand the impact of cost control 
• You speak English and Italian. Any other languages are a plus! 
• You're based in Florence, and do not need accommodation

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It 

As a Bartender at The Social Hub, you’re the heartbeat of the bar and the reason guests keep coming back. You mix, shake, and pour with skill, whether it’s a timeless classic, a bold new creation, or a zero-proof drink that still steals the show. Every order comes with your signature mix of precision, personality, and genuine hospitality. One moment you’re crafting cocktails, the next you’re jumping in to support the floor, always making the experience smoother, warmer, and more fun for everyone. 

You’ll join a passionate, international F&B crew that thrives on teamwork and takes pride in delivering top-notch service. With hands-on training, guidance from your Restaurant Manager and F&B Supervisor, and plenty of room to grow, you’ll have everything you need to bring your A-game from day one. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Prepare and serve a wide range of drinks, from expertly crafted cocktails to quality non-alcoholic options, with consistency and flair. 
• Deliver warm, engaging service that makes every guest feel at home and every moment memorable. 
• Jump in to support food service and other restaurant operations when needed—no task too small, no vibe too low. 
• Stay sharp on all things TSH, from menu knowledge to upcoming events, so you’re always ready to answer guest questions with confidence. 
• Handle guest feedback like a pro, turning complaints into compliments whenever possible. 
• Keep the bar clean, organized, and running smoothly while following safety and compliance guidelines. 
• Support event setup and service, helping turn TSH spaces into the ultimate gathering spots. 
• Share your skills and mentor others to keep our drink game strong across the board. 

What You’ll Have 

• 1-2 years of bartending or hospitality experience preferred, but passion and a great attitude count for a lot. 
• A genuine love for drinks, whether it’s mixology, mocktails, or mastering a great pour. 
• Strong communication skills and a natural way with people; guest-facing is your happy place. 
• Solid multitasking and time management skills, especially in a fast-paced environment. 
• Fluent in English and Italian; any other languages? Even better! 
• A professional appearance and mindset, with attention to detail and high service standards. 
• Flexibility with shifts 

What We Offer:   

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events?

Your mission, should you choose to accept it…

As our brand-new Meeting & Events Coordinator Intern, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in Madrid.

No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience.

In case you don’t know who we are (ahem):

TSH is a game-changer. Our unique hybrid hotel concept offers student accommodation as well as long and short stay options for students-at-heart, together with epic facilities and exciting coworking spaces. You can already find The Student Hotel in the Netherlands, Germany, Austria, Italy, France and Spain. And with still to be opened properties in Madrid, Barcelona and Toulouse, our unique hospitality concept is truly taking root in the heart of Europe.

What You’ll Do:

• You’ll assist with answering questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails.
• You’ll help with the development of customer accounts to drive business into our TSH Madrid property and to increase market/customer share in all revenue streams.
• You’ll work within current business strategies and recognizing potential opportunities.
• From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence.
• You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department.
• You’ll host meetings together with the banqueting department/stakeholders.
• You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business.
• You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments.
• You’ll compile statistics and reporting for our cluster management and commercial teams.
• You’ll support with the creation and roll out of the local commercial strategy.

Who You Are:

• You’re currently enrolled in university.
• You’re fluent in Italian and English with excellent communications skills (verbal as well as written).
• You have a positive, can-do attitude towards working within a team.
• You’re highly organised and with a high level of attention to detail.
• You’re a multi-tasker with strong problem-solving skills and a hands-on mentality
• You’re sales driven and commercially savvy. Cross and upselling is a second nature to you.
• You’re extremely guest and service oriented.
• You're studying within the EU.

What We Offer:

• An amazing work environment with a fantastic vibe and lots of positive energy.
• On the job coaching and guidance.
• Monthly compensation for your internship.
• The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry.
• A first glimpse into the world of Hospitality with one of the most innovative players in the market.
• Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
• A wonderful workplace to call home with, dare we say it, fun colleagues.

We want you to be you. You have your own style; tattoos are cool, and your hair is yours, not ours. Basically, we don’t want to change who you are because we think the best hospitality comes from people who can be themselves and show our guests their personality. Our team is diverse, representing more than one nationality, gender, age, sexual orientation, religion, culture and personality type. That’s what makes our team so special.

Your Mission, Should You Choose to Accept It 

You’re the energy in the room and the friendly face guests remember. As a Waiter/Waitress at The Social Hub, you keep service flowing with confidence, speed and genuine warmth. You’ll jump between tables, bar, kitchen and colleagues, keeping everything smooth, connected and fun. Our guests come from everywhere, and you love making each one feel at home. You’ll join a tight team that knows how to work hard, laugh hard and bring good vibes to the Hub.  

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do

• Welcome guests with energy and make them feel instantly at ease 
• Take orders, serve dishes and share menu recommendations with confidence 
• Keep the floor running smoothly by spotting what’s needed before anyone asks 
• Communicate clearly with bar and kitchen so every dish and drink lands perfectly 
• Handle questions, requests and small hiccups with calm, friendly problem solving 
• Keep your station clean, organised and ready for action 
• Support colleagues during busy moments and create a great team rhythm

What You’ll Have 

• You have a natural feel for hospitality and love creating good moments 
• You bring 1–2 years of restaurant or hospitality experience, or strong enthusiasm to learn 
• You have great communication skills and enjoy connecting with people 
• You manage multiple tasks without losing your cool 
• You speak English and Italian; any extra languages are a plus 
• You take pride in a clean, professional appearance 
• You bring a positive attitude and enjoy being part of a supportive team 

What We Offer: 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It 

As our new Chef de Partie, you’ll take charge of your own corner of the kitchen and turn it into a place where great food happens every day. You’ll prep, cook and plate dishes that make our guests smile, keeping flavours sharp and presentations clean. You’ll work side by side with a tight-knit crew of chefs who love good food, good energy and good teamwork. Your section will be your playground, and you’ll keep it running like a dream from mise-en-place to the last ticket. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Run your own kitchen section during prep and service 
• Cook and plate dishes that match our standards in taste, temperature and presentation 
• Prep daily mise-en-place and keep your station spotless and organized 
• Support and guide Commis Chefs and Kitchen Porters during service 
• Communicate with the team to keep service smooth and steady 
• Manage stock in your section, rotate products and cut down waste 
• Follow food safety routines and complete hygiene checks 
• Bring your A-game for special events, menus and seasonal updates 

What You’ll Have 

• You have experience as a Chef de Partie or a strong Commis Chef ready for the next step 
• You bring confidence running your own section during busy services 
• You have a love for fresh, seasonal cooking and delivering quality at pace 
• You have basic digital literacy for kitchen tools like recipe platforms or HACCP logs 
• You bring a calm, organized way of working and solid time management 
• You have a positive, supportive attitude and enjoy being part of a close kitchen team 
• You speak English and Italian, any other languages is a plus 

What We Offer:   

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It 

You’re the energy in the room and the friendly face guests remember. As a Waiter/Waitress at The Social Hub, you keep service flowing with confidence, speed and genuine warmth. You’ll jump between tables, bar, kitchen and colleagues, keeping everything smooth, connected and fun. Our guests come from everywhere, and you love making each one feel at home. You’ll join a tight team that knows how to work hard, laugh hard and bring good vibes to the Hub.  

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do

• Welcome guests with energy and make them feel instantly at ease 
• Take orders, serve dishes and share menu recommendations with confidence 
• Keep the floor running smoothly by spotting what’s needed before anyone asks 
• Communicate clearly with bar and kitchen so every dish and drink lands perfectly 
• Handle questions, requests and small hiccups with calm, friendly problem solving 
• Keep your station clean, organised and ready for action 
• Support colleagues during busy moments and create a great team rhythm

What You’ll Have 

• You have a natural feel for hospitality and love creating good moments 
• You bring 1–2 years of restaurant or hospitality experience, or strong enthusiasm to learn 
• You have great communication skills and enjoy connecting with people 
• You manage multiple tasks without losing your cool 
• You speak English and Italian; any extra languages are a plus 
• You take pride in a clean, professional appearance 
• You bring a positive attitude and enjoy being part of a supportive team 

What We Offer: 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It 

As a Bartender at The Social Hub, you’re the heartbeat of the bar and the reason guests keep coming back. You mix, shake, and pour with skill, whether it’s a timeless classic, a bold new creation, or a zero-proof drink that still steals the show. Every order comes with your signature mix of precision, personality, and genuine hospitality. One moment you’re crafting cocktails, the next you’re jumping in to support the floor, always making the experience smoother, warmer, and more fun for everyone. 

You’ll join a passionate, international F&B crew that thrives on teamwork and takes pride in delivering top-notch service. With hands-on training, guidance from your Restaurant Manager and F&B Supervisor, and plenty of room to grow, you’ll have everything you need to bring your A-game from day one. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Prepare and serve a wide range of drinks, from expertly crafted cocktails to quality non-alcoholic options, with consistency and flair. 
• Deliver warm, engaging service that makes every guest feel at home and every moment memorable. 
• Jump in to support food service and other restaurant operations when needed—no task too small, no vibe too low. 
• Stay sharp on all things TSH, from menu knowledge to upcoming events, so you’re always ready to answer guest questions with confidence. 
• Handle guest feedback like a pro, turning complaints into compliments whenever possible. 
• Keep the bar clean, organized, and running smoothly while following safety and compliance guidelines. 
• Support event setup and service, helping turn TSH spaces into the ultimate gathering spots. 
• Share your skills and mentor others to keep our drink game strong across the board. 

What You’ll Have 

• 1-2 years of bartending or hospitality experience preferred, but passion and a great attitude count for a lot. 
• A genuine love for drinks, whether it’s mixology, mocktails, or mastering a great pour. 
• Strong communication skills and a natural way with people; guest-facing is your happy place. 
• Solid multitasking and time management skills, especially in a fast-paced environment. 
• Fluent in English and Italian; any other languages? Even better! 
• A professional appearance and mindset, with attention to detail and high service standards. 
• Flexibility with shifts 

What We Offer:   

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It… 

If you love bringing order to chaos and keeping things moving, this role is for you. As Kitchen Porter, you’re the unsung hero who keeps our kitchen spotless, safe and ready for action. You jump in where the team needs you, keep equipment shining, and make sure every plate that goes out starts with a clean slate. You’ll be part of a friendly crew that thrives on teamwork and takes pride in creating a smooth rhythm behind the scenes. No experience? No problem. We’ll teach you everything. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Wash dishes, utensils, and kitchen equipment quickly and thoroughly 
• Keep floors, surfaces, and bins clean following set routines 
• Make sure all kitchen areas, including storage and prep spaces, stay spotless 
• Help the kitchen team with basic tasks when needed – from unloading deliveries to organizing stock 
• Keep kitchen tools and equipment where they belong to support an efficient workflow 
• Follow hygiene and food safety rules like HACCP 
• Handle cleaning materials and gear safely and responsibly 
• Spot and report any issues or hazards right away 

What You’ll Have 

• No experience needed, we’ll train you 
• Some experience in a cleaning or support role is a plus 
• Comfortable working in a busy, active environment on your feet 
• A team player mindset with a positive, flexible attitude 
• Strong attention to detail and a sense of pride in cleanliness 
• Reliable and hard-working behind the scenes 
• Clear communication skills – able to follow instructions and ask when in doubt 

What We Offer:   

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It 

As a Front Office Host, you’re the first smile guests see and the person they remember long after they leave. You set the vibe the moment they walk in, turning arrivals into warm welcomes and check-ins into real conversations. You move effortlessly between the desk and the lobby, creating a space that feels energetic, friendly and easy to navigate. You share the best local tips, spark connections between guests and add those small touches that make a stay feel special.  

Your presence shapes the heartbeat of the hotel, and your energy lifts the whole team. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Welcome guests with genuine warmth and set a great atmosphere from the start 
• Assist with check-ins, payments and kiosk navigation 
• Keep the lobby tidy, inviting and buzzing with the right energy 
• Offer local recommendations and connect guests to events, restaurants and experiences 
• Jump in with bookings for activities, restaurants and everything in between 
• Share guest insights and feedback with the team to improve every stay 
• Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly 
• Represent TSH by promoting our outlets and spotting upsell opportunities 

What You’ll Have 

• You have 1-3 years of experience in hospitality or a similar guest-facing role 
• You bring an energetic, welcoming vibe that makes people feel at home 
•  You’re great at switching between tasks without losing your smile 
• You have a proactive mindset and love turning small moments into memorable ones 
• You’re comfortable with digital tools like PMS, kiosks or guest messaging apps 
• You communicate clearly in English and Italian
• You’re a team player who stays cool and confident during busy peaks 

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It 

As a Front Office Host, you’re the first smile guests see and the person they remember long after they leave. You set the vibe the moment they walk in, turning arrivals into warm welcomes and check-ins into real conversations. You move effortlessly between the desk and the lobby, creating a space that feels energetic, friendly and easy to navigate. You share the best local tips, spark connections between guests and add those small touches that make a stay feel special.  

Your presence shapes the heartbeat of the hotel, and your energy lifts the whole team. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Welcome guests with genuine warmth and set a great atmosphere from the start 
• Assist with check-ins, payments and kiosk navigation 
• Keep the lobby tidy, inviting and buzzing with the right energy 
• Offer local recommendations and connect guests to events, restaurants and experiences 
• Jump in with bookings for activities, restaurants and everything in between 
• Share guest insights and feedback with the team to improve every stay 
• Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly 
• Represent TSH by promoting our outlets and spotting upsell opportunities 

What You’ll Have 

• You have 1-3 years of experience in hospitality or a similar guest-facing role 
• You bring an energetic, welcoming vibe that makes people feel at home 
•  You’re great at switching between tasks without losing your smile 
• You have a proactive mindset and love turning small moments into memorable ones 
• You’re comfortable with digital tools like PMS, kiosks or guest messaging apps 
• You communicate clearly in English and Italian
• You’re a team player who stays cool and confident during busy peaks 

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It 

You are the driving force behind our B2B partnerships in Italy. As Business Development Manager, you build strong relationships with companies, universities and institutions that need more than just a place to stay. You open doors, spot opportunities and turn conversations into long-term agreements that fuel our Hotel Stay and Extended Stay business. 

From Rome to Florence to Bologna, you grow a powerful network of partners who see The Social Hub as their go-to destination. You know how to combine big-picture thinking with hands-on sales energy. One moment you are negotiating a contract, the next you are mapping out the next industry to conquer. 

You believe great partnerships are built on trust, value and shared ambition. And when you see potential, you do not wait for it to happen. You make it happen. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Build and grow a strong pipeline of corporate and education partnerships across Italy. 

• Identify new business opportunities and open doors with companies, universities and institutions. 

• Negotiate and close long-term agreements that generate sustainable revenue. 

• Activate new partnerships and turn signed contracts into real production and room nights. 

• Grow existing accounts through regular follow-ups, upsell opportunities and smart expansion. 

• Collaborate with Revenue Management and Distribution to keep pricing and contracts aligned. 

• Track pipeline performance and forecasts in Salesforce and keep a clear view of upcoming opportunities. 

• Work closely with Account Managers, the Regional Commercial Manager and hub teams to bring partnerships to life. 

What You’ll Have 

• You bring 5+ years of experience in B2B sales, partnerships or business development, ideally in hospitality, travel or a related sector. 

• You have strong negotiation skills and enjoy building lasting professional relationships. 

• You bring a commercial mindset and feel comfortable working with targets and performance metrics. 

• You are proactive, organised and confident managing your own national pipeline. 

• You have experience with corporate travel, mobility or education partners, which is a plus. 

• You speak fluent Italian and English. 

• You are based in Rome and happy to travel regularly across Italy. 

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future.  

• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change  

• The chance to learn and grow in your role with the potential for future growth.  

• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!  

• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission, Should You Choose to Accept It 

You’re the calm in the kitchen chaos. The one who keeps things moving, plates looking sharp, and standards sky-high even when the heat is on. As our Demi Chef de Partie, you’ll team up with the Chef de Partie to bring dishes to life that people actually remember. Not just cooking, but crafting, refining, and getting better every single service. 

You’ll own your station, keep it tight, and jump in wherever needed to keep the kitchen flowing. This is where you sharpen your skills, learn from experienced chefs, and start carving your own path in the kitchen.  

If you’re ready to level up and take your next step in the kitchen, you’ll fit right in. 

In Case You Don’t Know Who We Are (Pre-filled – no edits needed) 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Prepare and cook dishes that hit the mark every time 

• Set up your station so you’re ready before the first order drops 

• Support the Chef de Partie in running your section smoothly 

• Keep plates consistent, clean, and looking great 

• Work side by side with the team to keep service flowing 

• Help guide junior chefs when they need a hand 

• Keep your workspace spotless and organized 

• Keep an eye on stock and reduce waste where you can 

What You’ll Have 

• You have culinary training or hands-on kitchen experience 

• You bring 1-3 years of experience in a professional kitchen 

• You know your way around food safety and hygiene standards 

• You stay focused and steady, even when things get busy 

• You enjoy working as part of a team and communicate clearly 

• You speak English, and any local language is a plus 

What We Offer:   

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   

• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   

• The chance to learn and grow in your role with the potential for future growth   

• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   

• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

Your Mission Should You Choose To Accept: 

Together with the Hotel Manager and the Operations team, you are responsible for running a smooth TSH operation in our Florence Lavagnini hotel. You'll oversee all our multiple F&B outlets, such as our restaurants, bars and our unique rooftop. We're looking for someone who can start immediately.

As our F&B  Manager, you're always open and available with a friendly smile - for your team or to meet every need of the TSH community (but also answering the questions of random strangers). You make sure that the team provides the highest level of service, always delivering on what sets TSH apart; our guest experience. You keep a constant eye on a clean, safe and inclusive working environment, as well as meeting all financial goals for sales and expenses. What would we do without you? 

In Case You Don’t Know Who We Are: 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do

You'll be responsible for these 3 different - but equally important - cornerstones of the hotel: 

Operations: 

• You’ll coordinate the daily operations of the F&B outlets with your teams, as well as other internal & external departments 
• You support the management teams across all departments within the hotel
• You always strive for quality and know our product offering like no other
• You can point our guests to the best places to shop, eat, drink, club or any other request they might have, so they can experience the best the city has to offer

Management & leadership

• You offer support and work with the Front of House-, Engineering & kitchen teams in all aspects of running the hotel and it's outlets.  
• You'll run daily operational meetings with your teams to ensure everything is going smoothly. 
• You'll work together with the Brand & Marketing Manager and the Connector to build & maintain the TSH community 
• You make sure all shifts are covered by planning and communicating the team's roster in time.  
• You're a true, inspirational people leader. You lead by example and know exactly how to move and motivate your team and always have an ‘open-door’- policy for your team-member.  

Performance: 

• You're always looking for opportunities to generate revenue, while providing added value to our guests. 
• You're responsible for assisting the hotel manager by keeping costs in line within your departmental budget.  
• You manage daily revenue targets and drive commitment within the team to achieve the best possible monthly results.  
• You'll manage running costs, from sales to guest supplies and any other operational related costs.  
• You'll monitor daily performance, including points of sale, room revenues & quality.  

Who You Are

• You have exceptional English and Italian communication skills, all other languages very welcome!
• You have more than 5 years of management experience (preferably some years in a hotel environment).
• You are all about solutions and connecting the right people.
• You are a true problem-solver and are not afraid to make decisions in the moment.
• You are courteous, professional and ready with a smile for team members, guests and random strangers alike.
• You deal with stressful situations in a stress-free manor and bring calm and a sense of ‘I’ve got this’ to every situation.
• You’re a team player and work hard to inspire and guide your team members to excellence.
• You’re hard working, responsible and have a “let’s do this!” mentality.
• You build, lead and inspire motivated, happy teams.
• You’re legally allowed to work in Italy. 

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future. 
• The chance to learn and grow in your role with the potential for future growth. 
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! 
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. 

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. 

Director of Rooms - Florence Belfiore

As Director of Rooms you will play a pivotal role in the successful development and of our Stay Product and team.

Reporting to the General Manager, you will be in the lead of ensuring and further developing premium service and quality for our guests staying with us for either a night, a year or anything in between. This is a unique opportunity to shape an innovative our Stay Product in one of our flagship locations.

In Case You Don’t Know Who We Are:

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do:

• Lead, mentor, and develop the Rooms management team, including Front Office Manager, Housekeeping Manager and Maintenance Manager.
• Lead from the front; prioritise guest and team experiences, your presence will be felt by both team and guests alike fostering a divers and inclusive environment.
• Work closely with the Director of F&B, Director of Memberships and Director of Stay to optimize operational processes across all departments
• Develop and execute Rooms strategies to enhance guest experience and achieve business objectives in collaboration with the Marketing and Leaderships team to drive revenue.
• Incorporation of sustainability and eco-friendly practices in Rooms strategies – in line with our future B Corp status.
• Leverage data analytics to optimize operations, enhance guest experiences, and identify new opportunities for growth.
• Implement and maintain high standards of quality, service, and cleanliness. 
• Ensure exceptional guest service and satisfaction across the entire Rooms experience by handling feedback promptly and effectively in a proactive rather than reactive manner.
• Develop and manage the Rooms budget, including cost control, revenue generation, and profitability.
• Monitor financial performance and take corrective actions as necessary without compromising quality.
• Ensure compliance with health, safety, and hygiene standards including ongoing staff training, licensing and regulatory requirements and that best practices are always followed.

Who You Are:

• 2+ years of experience in a Rooms Management role, ideally in establishments with 250-300 rooms.
• Proven experience leading teams in the Rooms Division with a natural ability to inspire and develop others.
• Skilled in change management and improving processes Rooms operations.
• Financially adept, with experience in budgeting, forecasting, and reporting.
• Digitally savvy, with experience utilizing digital tools to enhance guest experiences and streamline operations.
• A passion for hospitality and creating memorable guest experiences, with an eye for detail and a commitment to excellence.
• Fluent in Italian and English; additional languages are a plus.
• Collaborative, innovative, and ready to create a dynamic, diverse, and inclusive workplace.

What We Offer:

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future.
• The chance to learn and grow in your role with the potential for future growth.
• Awesome discounts in all our properties in Europe, and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues, and all the other amazing salary/benefits stuff.

Who you are is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.