What is this role about?

As Head of Customer Operations, you will own Bondora's Customer Operations ecosystem across all active European markets (EE, FI, NL, ES, LV, LT, DK). This is a senior leadership role that shapes how customer support, AML operations, quality assurance, and support automation work at scale — evolving the function from a reactive support team into a highly automated, insight-driven, and compliance-ready operating model.

Operating within a hub-and-spoke structure, you will define and govern the central operating model while enabling lightweight local market execution. You will be the functional leader and craft owner for Customer Support Managers across all markets, working in a matrix alongside Country Managers, and maintaining full accountability for QA governance and AML operational performance.

Your main responsibilities will be:

• Own Customer Support performance and operating standards across all markets, ensuring consistency, efficiency, and scalability.
• Drive automation and self-service as the primary levers for growth without linear headcount increase.
• Own AML operational execution — workflow effectiveness, case handling, SLA adherence, backlog management, and audit readiness.
• Lead the Quality Assurance framework — evaluation standards, coaching loops, quality trends, and compliance alignment.
• Build structured feedback loops into Product, Loan Servicing, Credit, Risk, and Collections & Recovery Operations.
• Own the cost-to-serve model and drive sustainable efficiency gains across the function.
• Act as the operational bridge between Customer, Country Leadership, Product Engineering, and Risk teams.

What would ensure success in this role?

• Proven experience managing multi-market customer operations teams, ideally in a hub-and-spoke or centralised model.
• Strong process engineering and operational scaling mindset with a track record of reducing cost-to-serve in digital environments.
• Hands-on experience with CRM and ticketing platforms, workflow automation, self-service design, and AI-supported operations.
• Strong data literacy — comfortable using performance metrics, automation rates, and operational KPIs to drive decisions.
• Familiarity with AML/KYC operational requirements in regulated financial services environments.
• Ability to balance customer experience, operational efficiency, and compliance constraints simultaneously.
• Strong cross-functional stakeholder management — able to drive central standards across markets while influencing Product and Tech.
• Clear communication, structured thinking, and a strong ownership mindset with a bias for simplification and execution.
• Bonus: experience in digital financial services or fintech, and familiarity with matrix operating models.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet our Recruiter: Your first conversation to share your background and explore the role.
• Hiring Manager interview: Meet our Chief of Loan Services for a deeper discussion on your experience and approach to multi-market operations.
• Case study: Showcase your operational thinking and problem-solving with our team.
• Assessments: Complete our personality and logic assessments to highlight your strengths.
• Final interview with our  CEO to discuss vision, leadership approach, and fit.
• The celebration begins: If the stars align, receive an offer to join the Bondora team!

We are looking for a Strategy & Operations Manager to join our Autonomous Driving team in Europe. You will play a pivotal role in driving strategic and operational excellence across one of the most complex and high-stakes programmes in the company - working across strategic decision making, financial planning, and cross-functional project management to bring our autonomous mobility vision to life.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As Strategy & Operations Manager, you will support the Chief of Staff and the Head of Autonomous Driving - turning ambiguous, high-priority challenges into structured plans and measurable outcomes. You will own critical workstreams that sit at the intersection of strategy, finance, and operations, working closely with internal teams and external stakeholders to keep the programme moving at pace.

This is not an execution-only role. You will shape how the team makes decisions, allocates resources, and presents itself externally - influencing outcomes that are fundamental to the future of the programme.

• Own the end-to-end project management for strategic projects. Coordinate across internal teams (Product, Engineering, Legal, Public Policy, Finance) and external advisors to prepare compelling business plans and management reports.
• Partner with senior leadership on strategic decision making by preparing market analyses (TAM, unit economics, competitive intelligence, regulatory landscape), detailed multi-scenario financial models and business cases.
• Own the annual and quarterly budgeting cycle for the Autonomous Driving programme. Track budget vs. actuals, identify variances, and drive corrective action. Coordinate with central FP&A and Accounting teams across the financial reporting cycles.
• Provide structured analysis and recommendations to support high-stakes decisions. Build frameworks for evaluating market opportunities, operational trade-offs, and investment priorities, and distil complex information into concise outputs for senior leadership.
• Act as the connective tissue between the Autonomous Driving team and the rest of the organisation to drive alignment and accelerate execution.
  

Experience with ML safety, explainability, or perception system robustness is nice to have.

• Significant experience (5-8+ years) in strategy, investment banking, management consulting, or a high-growth tech or venture environment.
• Strong financial modelling skills, with experience building business plans, scenario analyses etc.
• Proven track record managing complex, cross-functional projects with multiple stakeholders and competing priorities.
• Experience with institutional funding applications or grant management is a strong advantage.
• Exceptional written and verbal communication skills - able to translate complex analysis into clear, compelling narratives for senior audiences.
• Highly structured and self-directed, with the ability to operate with ambiguity and drive clarity independently.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

What is this role about?

As a Corporate Lawyer, you will take ownership of Bondora’s Estonian corporate legal matters, ensuring that governance, statutory compliance, and corporate housekeeping are executed accurately and on time. This role sits at the core of the company’s legal and regulatory framework, supporting both day-to-day operations and strategic governance needs.

You will work closely with the Legal team and cross-functional stakeholders, managing corporate processes end-to-end and helping build a scalable governance framework suited for a regulated and fast-growing fintech environment.

This role is in Estonia, and Estonian language proficiency is must have.  

Your main responsibilities will be:

• Lead and manage Bondora’s Estonian corporate law matters, ensuring legal housekeeping, governance actions, and statutory documentation are accurate, timely, and compliant.
• Prepare, coordinate, and maintain documentation for corporate events, including shareholders’ resolutions and meetings, management and supervisory board changes, board minutes, powers of attorney, and related approvals.
• Manage and execute filings with the Estonian Commercial Register / Trade Registry and support other local regulatory filings required for a licensed financial services business.
• Administer internal legal approval processes, ensuring proper review workflows, sign-offs, version control, and documentation of decisions.
• Support the Legal team and business stakeholders with regulatory filing processes and regulator-facing submissions.
• Advise on Estonian corporate governance requirements and contribute to building and maintaining scalable governance processes.
• Collaborate cross-functionally to ensure legal processes support business needs while maintaining compliance standards.

What would ensure success in this role?

• Master of Law degree and qualification to practice law in Estonia.
• Strong grounding in Estonian corporate law.
• Hands-on experience with the Estonian Commercial Register / Trade Registry and filing processes.
• Practical experience supporting shareholders’ meetings, board changes, and corporate documentation.
• Experience with statutory filings and internal corporate approval processes.
• Strong interest in corporate governance and ability to structure and improve governance frameworks.
• Excellent written and spoken Estonian and English.
• Ability to work independently in a fast-paced, evolving, and cross-functional environment.
• Strong drafting skills, attention to detail, and structured way of working.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Jana, our Head of Legal
• Assessments: Tackle a home task and complete our personality and logic assessments to showcase your strengths. 
• Collaborate with Jana once again to discuss submitted home assessment 
• Engage with our Chief Executive Officer and 1:1 with Team Members
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

What is this role about?

As the Head of Collections and Recovery Operations, you will own and continuously optimise Bondora’s multi-market collections and recovery function, ensuring it scales efficiently with portfolio growth while remaining consistent, data-informed, and aligned with risk and financial outcomes.

You will lead the transformation of Collections & Recovery from a locally optimised, execution-heavy setup into a centrally governed, strategy-driven operating model within a hub-and-spoke structure. This role combines strategic ownership with operational execution, ensuring that treatment strategies, processes, and performance management are standardised and effective across all markets.

You will work at the intersection of Operations, Credit Risk, Loan Servicing, Finance, and Product, acting as a key driver of portfolio performance and recovery outcomes.

This role is in EU, and we do not offer relocation or remote outside of EU.  

Your main responsibilities will be:

• Design and standardise operational workflows for early, mid, and late-stage collections and recovery.
• Lead and develop Collections & Recovery Managers in a matrix structure, ensuring alignment between central strategy and local execution.
• Define and oversee external recovery strategies, including legal processes and third-party debt collection agencies.
• Own performance frameworks, including recovery rates, cure rates, roll rates, cost-to-collect, and time-to-collect.
• Drive continuous optimisation of collections efficiency, reducing manual work and improving scalability through processes and tooling.
• Ensure consistent reporting, performance transparency, and governance across all markets.

What would ensure success in this role?

• Strong experience in collections and recovery within consumer lending, fintech, or financial services.
• Proven track record of managing multi-market operations and scaling operational functions.
• Deep understanding of delinquency dynamics, recovery drivers, and treatment strategies across the lifecycle.
• Experience working in centralised or hub-and-spoke operating models.
• Strong analytical mindset with the ability to translate data into actionable strategies.
• Solid understanding of credit risk, portfolio performance, and financial impact of recovery outcomes.
• Experience managing external partners such as debt collection agencies and legal providers.
• Strong leadership and stakeholder management skills in a matrix organisation.
• Clear communication, structured thinking, and strong ownership mindset.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Iryna, our Recruiter: Your first interview with Iryna will give you the chance to share your experiences and aspirations. 
• Collaborate with Helena, our Chief of Loan Services and hiring manager for this role. 
• Assessments: Tackle a home task and complete our personality and logic assessments to showcase your strengths. 
• Engage with our CEO and Founder. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

What is this role about?

As Head of Product, Servicing, you will make sure that all Bondora operations are loved by customers, fully automated, and competitive. This complex role spans numerous disciplines: operations, customer experience, ML/LLM, psychology, and technology. 

You’ll build a product  strategy around customer support, debt collections, KYC/AML, and execute it with a cross-functional team. You’ll also be a member of the Product Leadership team, building one of the strongest product engineering teams on the planet (not an understatement ;)).

Your main responsibilities will be:

• Discover, communicate, and execute a product strategy for operations  that will have customers choosing Bondora over competitors 
• Lead a cross-functional team of engineers, data scientists, product managers, designers, and operational specialists. You’ll be both the source of inspiration and a coach who turns team members into product experts capable of making great decisions for the customers and the company.
• Take ownership and drive company-level strategic initiatives. As the operations expert, you’ll often help shape areas outside of your direct responsibility.
• Coach a team of passionate business-focused product managers. At Bondora, we make time for best practices because they lead to great results, rather than just discussing them.
• As part of Product Leadership, build a product & engineering organization to be proud of. As you’ll be joining early, there’s still a lot of room to be opinionated and make it in your own image.
• Combine deep customer understanding (experience, psychology, incentives) and technology (automations, government and partner integrations, machine learning, large language models) to deliver customer love and operational efficiency.  

What you’ll bring:

• You’ve worked on operational problems in a consumer business.
• You have 5+ years of experience in leadership roles.
• You have a strong grasp of business fundamentals: unit economics, P&L, business models, etc.
• You have a deep understanding of technology and the possibilities it offers for automation.
• As a bonus, you might have worked on consumer credit products, LLMs, AML, Fraud, or Privacy.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching €1B in revenue by the end of 2026. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (daily lunches in the office, monthly massage, five weeks of vacation, private healthcare compensation, €1,200 hobby grant, mental healthcare support, share options, and more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Karl, our Recruiter: Your first interview with him will give you the chance to share your experiences and aspirations. 
• Engage with Mirko our, Chief Product and Technology Officer
• Put your skills to the test: Tackle a home task to present your skills. 
• Assessments: Complete our personality and logic assessments in Alva platform to showcase your strengths.
• Visit our office to meet product stakeholders on Team DNA interview, showcasing your expertise. 
• A final with our CEO, Pärtel
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

What is this role about?

As the Head of Product, Credit, you will lead the development of Bondora’s credit decision-making stack. This is a highly cross-functional role working across Credit, Data Science, Risk, Legal, and Engineering to build systems that turn raw data into smart, responsible, and scalable credit decisions. You will shape the roadmap, structure the tooling, and ensure we meet both regulatory and business goals as we scale into the existing and new markets.

Your main responsibilities will be: 

• Continuously talk to customers, validate problems, and turn insights into shipped outcomes
• Drive the vision, strategy, and roadmap for Bondora’s credit decisioning platform, ensuring scalable, compliant, and auditable decisions across markets.
• Design and scale core credit capabilities around data inputs, affordability logic, and credit files, ensuring they are robust, transparent, and ready for multi-country expansion
• Partner closely with Risk, Legal, Country teams, Data Science, and Engineering to evolve scoring logic, feature engineering, and PD modeling
• Enable risk managers with powerful configuration, testing, and monitoring tools (Taktile-powered)
• Own data quality and lifecycle for credit decisioning, ensuring integrity, traceability, and modeling readiness at scale.

What would ensure success in this role?

• Strong product thinking: ability to frame problems, run discovery, and turn insights into measurable shipped outcomes
• Experience building products powered by ML, data models, or AI systems - understanding how models are trained, evaluated, deployed, and monitored 
• Ability to collaborate effectively with both technical (Data Science, Engineering) and non-technical stakeholders (Risk, Legal, Country teams)

Bonus points if you have:

• Experience with credit decisioning or underwriting platforms (e.g., Taktile, Provenir, or similar)
• Exposure to regulated domains such as lending, fintech, or digital banking.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching €1B in revenue by the end of 2026. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (daily lunches in the office, monthly massage, five weeks of vacation, private healthcare compensation, €1,200 hobby grant, mental healthcare support, share options, and more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Karl, our Recruiter: Your first interview with him will give you the chance to share your experiences and aspirations. 
• Engage with Alexandra, VP of Product
• Put your skills to the test: Tackle a home task to present your skills. 
• Assessments: Complete our personality and logic assessments in Alva platform to showcase your strengths.
• Visit our office to meet product stakeholders on Team DNA interview, showcasing your expertise. 
• A final with our CPO, Mirko. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

What is this role about?

If you can’t walk down the street without dissecting ads, analyzing copy, and wondering how it all ties back to strategy, this role is for you.

We’re looking for a Senior Brand Marketing Manager who moves confidently between insight and imagination. Someone who understands that a great creative doesn’t just look good but also performs. You know from experience how the right idea, the right line, or the right visual can lift CTRs, shift perception, and make people remember your brand.

You’ll lead and execute brand research, creative strategy, and trust-building initiatives that define how Bondora shows up in the world. You will turn insights and data into meaningful direction, guiding creative work that’s both distinctive and consistent, and ensuring every customer touchpoint feels unmistakably Bondora. You’ll also own the rollout of cross-market campaigns from brief to execution, working closely with internal teams, external partners, and media agencies to bring ideas to life. 

This is a role for someone who thinks like a customer, acts like a creative, and decides like a strategist.

Your main responsibilities will be:

• Owning the end-to-end rollout of cross-market brand campaigns. 
• Writing creative briefs and leading production with internal teams and external partners.
• Driving brand input for new market launches and local campaign adaptations. 
• Defining and running creative testing with Performance, and continuously improving assets based on results. 
• Executing brand trust initiatives (NPS, customer advocacy, Trustpilot, awards) across key channels. 
• Owning brand execution across the website (homepage, key pages, overall look & feel).
• Owning brand surveys rollout and translating findings into actions.
• Delivering and scaling priority brand initiatives (e.g., Category Entry Points).
• Applying AI tools to improve creative production speed and testing efficiency.

What would ensure success in this role?

• 7+ years of experience in brand or creative strategy, preferably in financial services or other fast-paced digital consumer industries.
• Proven ability to translate customer insights, market research, and data into actionable brand and creative strategies that drive measurable results.
• Strong understanding of consumer psychology, brand positioning, and category entry points (CEPs) within the credit and financial sector.
• Experience leading brand health tracking, brand image, and customer advocacy projects.
• Expertise across various creative formats with experience scaling production efficiently.
• Experience in working with media buying agencies and launching cross-market upper funnel campaigns.
• Skilled in writing creative briefs and collaborating with design, copy, UX, video, performance teams, as well as external agencies and freelance partners.
• Familiarity with AI-driven tools and automation to accelerate creative production, research, and testing.
• Balance of analytical thinking and creative judgment, with comfort in both brand performance metrics and creative reviews.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Kerli, our Recruiter: Your first interview with Kerli will give you the chance to share your experiences and aspirations. 
• Meet Daria, our Head of Brand, and the Hiring Manager.
• Assessments: Tackle a home task and complete our personality and logic assessments to showcase your strengths. 
• Engage with the main stakeholders.
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

What is this role about?

As a Senior Product Engineer, you’ll be part of solving customer problems from ideation to achieved outcomes. It’s a rare chance to be part of a product-driven culture where you make your own product decisions, emphasis is on quality of solutions rather than outputs, and everyone strives to improve across practices, tools, technologies. 

You’ll enjoy a high degree of ownership, diverse set of problems (technology, regulations, user experience) and an environment that values problem-solving and collaboration. 

Your main responsibilities will be:

• Solve complex customer problems as part of the product team.
• Deliver initiatives from conception to meaningful results.
• Build, scale and run resilient production systems.
• Suggest continuous improvements to speed of delivery and learning through processes, tooling and teamwork. 
• Maintain high code quality and architecture representative of the reality of the business to make sure the team does not slow down in the future.

What would ensure success in this role?

• Strong software engineering background and hands-on experience in .NET, C#, Java or any other strongly typed backend stack.
• Familiarity with frontend tech, preferably React.
• Excellent communication and collaboration skills across engineering, product, and business.
• Product-driven and with previous experience in a fast-growing product company.
• Strong problem-solving skills.
• Bonus points for having
  
  • Experience with Azure, Kubernetes and Docker
  • Solid grasp of designing distributed systems
  • Relevant domain knowledge (finance, credit, banking, insurance etc.)

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and are ready to transform the fintech industry, apply now! 

Our hiring process: 

• Meet our Recruiter: Your first interview will give you the chance to share your experiences and aspirations. 
• Engage with one of our Engineering Managers to dig deeper into the role.
• Case study, showcasing your expertise with our Engineering team members. 
• Assessments: Complete our personality and logic assessments to showcase your strengths. 
• Final call with our VP of Engineering to discuss some last topics. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

This is a hybrid role that requires the candidate to be located in Tallinn or Tartu in Estonia.

What is this role about?

As a Senior Talent Acquisition Partner at Bondora, you will be the driving force behind identifying, attracting, and hiring exceptional talent to fuel our growth. Your expertise will focus more on sourcing for niche and specialized roles—more in finance, credit and risk—while navigating different geographic markets. This role goes beyond recruitment; you’ll be a strategic partner in building Bondora’s talent pipeline, innovating hiring strategies, and ensuring an exceptional candidate experience. By thinking creatively and working collaboratively, you’ll play a critical part in helping us achieve our mission of delivering financial solutions across Europe.

Key Responsibilities:

• Develop and execute innovative sourcing strategies to attract top talent for niche roles in finance and beyond. 
• Partner closely with hiring managers to align recruitment efforts with Bondora’s strategic goals.
• Build and maintain a high-quality candidate pipeline, focusing on both immediate hiring needs and long-term talent planning.
• Manage the full recruitment lifecycle, including sourcing, interviewing, collaborating with hiring managers, and securing candidate offer acceptance.
• Own and optimize recruitment tools, systems, and operational processes to enhance efficiency, scalability, and the overall hiring experience.
• Analyze recruitment metrics to optimize hiring processes and improve efficiency.
• Champion Bondora’s employer brand and deliver great candidate experience.

The job is available in Tallinn, Tartu, Riga.

What would ensure success in this role?

• Your superpower is tackling hard-to-fill and niche roles through creative sourcing strategies
• You have experience hiring across international markets
• You communicate confidently with hiring managers and executives, ensuring strong alignment
• You use data-driven insights to drive better hiring outcomes
• You are tech-savvy and curious about adopting new tools, including AI
• You are comfortable working in a recruitment setup that requires strong focus on outreach and proactive candidate search, similar to sales or executive search

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Ira our Talent Acquisition Lead: Your first interview with Ira will give you the chance to share your experiences and aspirations. 
• Put your skills to the test: Tackle a home task related to sourcing 
  
• Assessments: Complete our personality and logic assessments to showcase your strengths. 
• Meet with Olga, our Chief People Officer: Impress her with your passion and insights. 
  
• Meet with Pärtel, our CEO. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

What is this role about?

As Site Reliability Engineer, you’re tasked with making sure that our infrastructure stays a couple of steps ahead of our ambitious growth plans. You’ll solve complex infrastructure problems and make those solutions available to engineering teams so that they can deploy with peace of mind and focus on customer problems.

It’s a rare chance to be part of a product-driven culture where you make your own decisions, emphasis is on quality of solutions rather than outputs, and everyone strives to improve across practices, tools, technologies. You’ll enjoy a high degree of ownership, diverse set of problems (cloud, developer experience, databases, provisioning etc.) and an environment that values problem-solving and collaboration.

This hybrid role is located in our Tallinn or Tartu office. 

Your main responsibilites will be: 

• Build a reliable platform for our products, making sure that up-time, monitoring and recovery meet up to the modern standard.
• Standardized and automate infrastructure tasks so that engineers are able to self-serve and benefit from best practices
• Build a developer experience that allows to ship without friction, confidently and daily, making best practices available to teams through tooling and automation.
• Manage and optimize cloud infrastructure, including databases.
• Respond to and solve production incidents.

What you'll bring:

• 5+ years of experience with cloud infrastructure, Azure preferred.
• Ability to write code and script to automate tasks.
• Infrastructure as code and automated provisioning.
• Understanding of networking and security fundamentals
• Strong understanding of monitoring, incident management and recovery practices.
• You are ready for on-call shifts. 
• Bonus: 
  • Experience in a regulate space, preferably in Finance
  • Specialized knowledge in networking, security, Kubernetes, databases or developer experience

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• First off, meet Karl who will talk a bit more about Bondora, the role and will have few questions up his sleeve! 
• Meet ťhe hiring manager: our 2nd call will give you the chance to hear more about us and share your experiences and aspirations. 
• Assessments: Complete personality and logic assessments to showcase your strengths. 
• Meet the team for technical interview: Get to know the people you’ll be working closest with. 
• Last discussion with our VP of Engineering as the final cherry on top. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

What is this role about?

As the Lead Machine Learning Engineer at Bondora, you will be the backbone of our Data Science delivery. Your mission is to build the robust infrastructure that powers automated model pipelines, ensures deployment reliability, and governs the full ML lifecycle from experimentation to production.

This is a strategic and hands on engineering role. You will collaborate closely with Data Science, Data Engineering, and Development teams to remove friction, improve scalability, and bring stable, high quality ML solutions into everyday decision making.

You will guide the evolution of our ML engineering stack, lead high impact initiatives, and mentor engineers while shaping a culture of technical excellence 🌿

Your main responsibilities 🎯

• Guide the technical direction of Bondora’s ML engineering stack by selecting, evaluating, and implementing technologies, tools, and processes that improve scalability and reliability.
• Lead complex, high risk, or cross departmental projects that directly influence Data Science delivery, risk model performance, and production stability.
• Act as the bridge between Data Science, Data Engineering, and Development to identify and solve systemic technical challenges.
• Design and build advanced, production grade ML infrastructure and set the engineering standard for the team.
• Ensure all ML solutions are secure, observable, resilient, and scalable, following governance, compliance, and operational best practices.
• Mentor ML Engineers through code reviews, design sessions, and hands on technical leadership.
• Identify weaknesses or inefficiencies in model or data infrastructure and drive company wide improvements.
• Represent the ML Engineering team in technical discussions and communicate architectural decisions clearly to stakeholders.

What would ensure success in this role?💪

• Strong Python engineering background and experience with MLflow, Unity Catalog, Databricks, or equivalent platforms used for model lifecycle management.
• Proven experience designing ML infrastructure, including CI/CD, containerization with Docker or Kubernetes, and orchestration with Airflow or Prefect.
• Deep understanding of monitoring and observability frameworks such as Prometheus, Grafana, or Datadog, and a track record of improving pipeline reliability.
• Expertise in model governance, versioning, auditability, and operationalization from research to production.
• Solid knowledge of cloud infrastructure on AWS, GCP, or Azure, including cost effectiveness and security best practices.
• Experience leading cross functional initiatives and mentoring engineers.
• Ability to balance innovation and stability through structured experimentation, pilot phases, and safe adoption of new technologies.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

1️⃣ Meet Kerli H., our recruiter, for an initial conversation about your background and ambitions.
2️⃣ Complete our personality and logic assessments via Alva Labs.
3️⃣ Meet Rafael, our Head of Data Science.
4️⃣ Complete case study.
5️⃣ Chat with Juris, our Chief Credit Officer.
6️⃣ If everything aligns, welcome to Bondora 🎉