Our SRE teams are dealing with a range of different challenges, from managing our services that keep Bolt backend services running to optimizing our cloud infrastructure.

The SRE Database Reliability team plays a foundational role across all Bolt’s business verticals, directly impacting the quality, resilience, and performance of all services and product lines at scale. Working with a cutting-edge distributed database stack, the team operates in a high-load, high–data-volume environment where each member can make a significant, company-wide impact.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Site Reliabiity Engineer at Bolt you will lead the design, implementation, and maintenance of highly reliable and scalable systems infrastructure, collaborating with cross-functional teams to ensure system reliability, performance optimization, and continuous improvement.

• Leading the design, implementation, automation and maintenance of highly reliable and scalable Database Systems infrastructure. Planning for future database growth and scalability, ensuring the architecture supports business needs.
• Participating in on-call activities for the most critical parts of the infrastructure, helping to solve incidents in a no-blaming culture.
• Performing Root Cause Analysis (RCA) and leading incident response by compiling thorough postmortems and implementing preventive measures. Identifying performance bottlenecks and inefficiencies in the system and implementing solutions to optimize database configurations and performance, including SQL queries and indexes optimization.
• Ensuring all core services are properly measured, monitored, and covered by alerting systems.
• Work closely with engineering teams to design efficient schemas, perform query reviews, and provide guidance on database best practices.
• Enforcing security best practices, managing access controls, and ensuring compliance with data governance policies and industry standards.

• You have proven track record in systems engineering.
• Solid experience with Relational Database Management Systems (e.g. MySQL). Knowledge of NewSQL and NoSQL Databases is beneficial.
• Strong Linux troubleshooting expertise (including networking, file systems, security and the kernel), as well as a solid understanding of large-scale distributed systems.
• Proficient coding skills (preferably Python, Go, Rust or Bash), along with experience in cloud platforms (e.g., AWS) and infrastructure automation tools such as Terraform and Ansible. 
• Good understanding of DevOps practices and Agile (e.g., Scrum) way of working.
• You are a team player with a high level of empathy and good communication skills, who works well with others in the group and the rest of organization.

Experience is great, but we really look for drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Bolt engineering teams are working on unique product challenges – complex algorithms for demand prediction, optimal real-time pricing, routing, fraud detection, distributed systems, and much more. Volumes are constantly growing.

Our SRE teams are dealing with a range of different challenges, from managing our services that keep Bolt backend services running to optimizing our cloud infrastructure.

The SRE Platform team is responsible for ensuring the reliability, availability, and scalability of Bolt's backend services.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

Our Site Reliability Engineers in the Platform team are working towards making sure we build up an ever more resilient and scalable platform for engineering teams to build on top of.

• Developing automation and implementing internal systems.
• Participating in architectural discussions to select the best long-term solution and collaborating with other SRE Engineers and Software Engineers.
• Implementation of new systems and tuning of existing ones to enable better reliability, availability, scalability, or reduce costs.
• Troubleshooting production system issues.
• Making sure all main services are measured, monitored, and covered by alerting systems.
• Participating in on-call activities for the most critical parts of the infrastructure, helping to solve incidents in a no-blaming culture.

• You have in-depth knowledge of Linux troubleshooting, including networking, filesystems, security, and the kernel.
• You have a solid understanding of large-scale distributed systems.
• You are experienced with AWS services, such as EC2 and EKS.
• You have experience with infrastructure automation tools, such as Terraform and Ansible.
• You are a team player, with good communication skills, that works well with others in the group and the rest of the organization.

Experience is great, but we really look for drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Location
Our Solutions Engineer, DoiT Cloud Intelligence, will be an integral part of our Solutions Engineering team in the UK, Ireland, Netherlands, Estonia and Sweden.

Who We Are
DoiT is a global technology company empowering cloud-driven organizations to achieve business growth and innovation through strategic cloud utilization. We blend data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state, from initial planning to full-scale production.
With extensive experience across various cloud environments, we possess deep specializations in Cloud Data Platforms such as  Snowflake, Databricks, BigQuery, as well as FinOps experience. As a trusted and award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we proudly support over 4,000 customers worldwide.
Our flagship offerings include DoiT Cloud Intelligence, which uniquely combines advanced technology with human insight, enabling us to solve complex multicloud challenges and drive significant efficiency for our clients.

The DoiT Cloud Intelligence platform offers:

• Provides deep visibility into cloud cost, usage, performance, and optimization opportunities across complex multi-cloud environments, enabling organizations to make data-driven infrastructure decisions.
• Combines automation, analytics, and expert guidance to identify savings opportunities, improve resource efficiency, and continuously optimize cloud investments at scale.
• Designed to power Managed Service Providers (MSPs), Systems Integrators (SIs), and Private Equity (PE) operating teams with portfolio-level insights, benchmarking, and operational tooling to manage multiple cloud environments effectively.
• Goes beyond reporting by delivering prescriptive recommendations and automated workflows that help engineering, finance, and platform teams turn cloud intelligence into measurable operational and financial outcomes.

The Opportunity
As a Solutions Engineer supporting DoiT Cloud Intelligence, you will partner with Account Executives to help enterprises, MSPs, Private Equity firms, and Systems Integrators unlock actionable insights across their cloud environments—driving cost efficiency, operational visibility, and smarter cloud decision-making through DoiT’s next-generation intelligence platform.

Responsibilities

• Technical Qualification & Discovery: Collaborating with the Account Executive to thoroughly understand the prospect’s cloud environment, FinOps maturity, cost management challenges, and operational goals through in-depth technical discovery sessions across engineering, finance, and platform teams.
• Technical Validation & POV Leadership: Owning and driving the technical validation and Proof of Values (POVs) specifically for DoiT Cloud Intelligence. This includes meticulous POV preparation, proactive management, and ensuring successful technical outcomes, demonstrating clear value and alignment with prospect requirements.
• Platform Demonstrations: Developing and delivering compelling and tailored demonstrations of DoiT Cloud Intelligence, showcasing capabilities such as cloud cost visibility, optimization insights, and operational intelligence across complex multi-cloud environments.
• Business Case & ROI Development: Leveraging your understanding of cloud economics and FinOps to develop compelling business cases and ROI analyses that clearly articulate the financial and operational impact of adopting DoiT Cloud Intelligence.
• Partner & Portfolio Motion Support (MSP, PE, SI): Supporting technical engagements with Managed Service Providers (MSPs), Private Equity (PE) firms, and Systems Integrators (SIs) by demonstrating how DoiT Cloud Intelligence enables portfolio-level visibility, operational insights across multiple cloud environments, and scalable optimization strategies.
• DoiT Cloud Intelligence Expertise: Becoming the go-to expert within the company for DoiT Cloud Intelligence, ensuring prospects and partners achieve optimal results and a seamless onboarding experience.
• Technical Win Ownership: Taking full ownership of the technical win for DoiT Cloud Intelligence engagements, guiding prospects through the evaluation process, addressing technical requirements, and building confidence in the platform’s ability to drive cloud efficiency and operational insights.
• Event & Conference Presentations: Representing DoiT Cloud Intelligence at company events, webinars, and industry conferences, delivering engaging presentations and demonstrations that highlight the platform’s cloud intelligence and FinOps capabilities.
• Product Feedback and Customer Advocacy: Translate customer pain points, partner requirements, and feature gaps into structured, technically credible input for product and engineering teams, helping shape the evolution of the Cloud Intelligence platform.
• Accurate, Timely Documentation: Ensure timely entry of data into internal business support systems. Contribute to systems and tools that provide key business information and metrics to highlight performance and effectiveness.

We are seeking an individual who is not only passionate about FinOps and  optimization but also thrives on engaging technically with customers, solving their most pressing challenges related to FinOps and cost management. This role offers the exciting opportunity to be at the forefront of innovation within the rapidly evolving FinOps ecosystem.

About you
You are an accomplished Solutions Engineer with experience in a B2B SaaS software environment.  You have an established track record of success and enjoy being the model for the ideal Solutions Engineer within a team.  You are excited about enabling companies to transform themselves using the public cloud and the service offerings in the cloud (AWS, GCP, Azure, etc.)  You hold yourself accountable for the success of any initiative you are involved in. You want to be a part of a high performance sales organization and love winning against the competition.  You are comfortable working in a fast paced, growing, collaborative, entrepreneurial environment.

Qualifications

• 7+ years experience at B2B SaaS software company in a pre-Solution Engineering role selling into both enterprise and mid-market accounts.
• An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc.
• Experience working with Amazon Web Services (AWS) or equivalent cloud, and Datacenter experience with knowledge of hypervisors like VMWare.
• Strong data analysis skills and the ability /navigate spreadsheets to identify trends, outliers, correlations and reconciliation needs across large data sets.
• Good practical understanding of cloud-centric architectures.
• Comfort level working in a metric-driven environment, including reporting on and improving business performance against a set of monthly KPIs and metrics.
• The ability to take complex pieces of technology and explain them in a simple and easy to understand way.
• Solid verbal, written, presentation and interpersonal communication skills.
• Intellectual curiosity, great problem solving skills and passion for continuous improvement.
• Previous experience working with/presenting to executive level prospects and customers.
• Experience with modern technical selling best practices and selling in a competitive environment, including implementing new or improved trial, demo, and RFP processes.
• Proven track record of success in a fast growing and scaling business. 

Are you a Do’er?
Be your truest self. Work on your terms. Make a difference.
We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. 
What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. 

Sounds too good to be true? Check out our Glassdoor Page.
We thought so too, but we’re here and happy we hit that ‘apply’ button. 

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend 
• Peer Recognition Program

Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote