The Enterprise Advanced team is a diverse group of individuals across Europe and India, who develop software to run MongoDB on any type of infrastructure at global scale. Our software and services allow users to deploy fault-tolerant, globally distributed MongoDB clusters in minutes.

The main focus of this team is to adapt our software to manage MongoDB clusters which are deployed in data centers or private cloud platforms, while offering cutting edge capabilities to our self-managing customers.

You will work on the core functionality for all of our products, mainly on the Ops Manager, Cloud Manager, and Automation products.  Our team's end users are some of the largest businesses in the world, deploying massive clusters and processing huge amounts of data.

We are looking to speak to candidates who are interested in being based in Dublin for our hybrid working model, or remotely within Ireland.  This role will report to an Engineering Manager based in Poland. 

What you’ll do

• Design, implement, test, and release features for  Ops Manager
• Test and incrementally ship elements of complex projects
• Apply our core values to your work, in planning, design, and coding
• Assist with troubleshooting bugs in customer deployments

A great fit for this role will be

• Someone who loves programming!
• Someone who enjoys working with others to achieve a common goal!
• You're flexible! You're willing to take on a wide variety of responsibilities, learning as you go
• You're a self-starter! You're comfortable organizing your own time, acting on feedback and prioritizing with guidance from senior members of your team

Requirements

• Experience with a language such as Java or Go
• Familiarity with Continues Integration and Continues Delivery Pipeline concepts
• Familiarity with multi-threaded, asynchronous, distributed systems
• Good knowledge of Computer Science fundamentals (data structures and algorithms)
• Good understanding of Object Orientation concepts
• Ability to think conceptually and design modular, complex systems

Nice to haves

• Familiarity running services on Cloud Infrastructure (Amazon AWS, Google Cloud Platform, Microsoft Azure), using containers and/or container orchestration platforms (Docker, Kubernetes, Openshift)
• Familiarity with CI/CD tooling and release infrastructure integrations (Github Actions, Jenkins, etc.) and Build Tools (Bazel)
• Experience working directly with production systems
• Experience or interest in full-stack web application development

What is in it for you:

• Generous compensation package (top-range salary, equity, comprehensive benefits)
• Flexible working options
• Opportunities to learn on the job (time to upskill in new technologies)
• Team budget for attending industry-specific conferences and training
• High level of independence in your day to day work
• Engineers in our team have the chance to work with multiple programming languages (JAVA, Javascript/React, Golang)
• You'll be joining a good-humored supportive team that works well together!

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273351993

Who we are

Bridge is Stripe’s fintech innovation hub focused on building a modern, stablecoin-powered cross-border payments network. We operate like a startup within Stripe: fast-paced, entrepreneurial, and product-obsessed, but with the backing of one of the most trusted names in fintech.

We’re hiring a Security Analyst / Program Manager to build and scale Bridge’s security foundation. This is a rare opportunity to design the security governance, risk and compliance programs from the ground up, while also leveraging the infrastructure, best practices, and tooling of one of the most mature security organizations in the industry.

What you'll do

• Design, and implement Bridge’s security governance, risk and compliance roadmaps from first principles to production.
• Identify and tackle Bridge’s most important security risks quickly and pragmatically.
• Adopt Stripe’s programs, controls and processes where it makes sense, and find custom approaches where it doesn’t.
• Lead risk assessment, control design and testing for all Security and Technology Oversight globally.
• Reinforce engineering best practices around secure development and infrastructure.
• Ensure Bridge meets compliance and audit expectations as we scale to more regulated markets.
• Collaborate cross-functionally with engineering, product, and Stripe’s security org to move fast without compromising safety.

About you

You might be a good fit if you:

• Have 8+ years of experience in Security GRC, ideally with time spent in fast-paced startup environments where you’ve built security practices from the ground up.
• Have a startup mindset: you’re scrappy, pragmatic, and move quickly to solve the most critical problems.
• You’re proficient with NIST CSF, OCC’s Cybersecurity Supervision Work Program and/or FFIEC IT Examination Handbook or other similar global frameworks. 
• Proven prior experience with regulatory audits from Global auditors across Security domains.
• Thrive in ambiguity and know how to ruthlessly prioritize.
• Can balance security rigor with speed, especially in fast-moving environments.
• Communicate clearly across technical and non-technical partners.
• Have experience building or scaling security programs, either at a startup or in an embedded role.
• Are excited about the potential of crypto and stablecoins to power global financial infrastructure (you don’t need deep prior knowledge—just curiosity and openness to learn).

Engineering Manager, Machine Learning

Do you want to lead a team building advanced decision systems that directly shape monetisation strategies across the PlayStation ecosystem? Are you passionate about combining machine learning and operational research to solve complex, high-impact business problems at scale? We are building systems that power decisions across a global catalogue of games, including base pricing across lifecycle stages of a game, while balancing revenue growth, player experience, and cannibalisation across titles.

We are looking for an experienced Machine Learning Engineering Manager to lead a hybrid team of Machine Learning engineers and Operations Research experts. You will work on high-impact, executive-visible initiatives, partnering closely with Product, Business, and Engineering teams to translate complex, ambiguous problems into scalable, production-ready systems.

What You’ll Do

Lead and grow a team of machine learning engineers and optimisation specialists, fostering collaboration across disciplines and raising the bar for technical excellence.

Build a high-performing, inclusive team by:

• Coaching and developing engineers across ML and OR disciplines
• Providing clear feedback, career growth, and performance management
• Hiring and retaining top talent

Improve large-scale optimisation systems that:

• Incorporate predictive signals from machine learning models (e.g., demand forecasting, item elasticity).
  
  
• Leverage optimisation frameworks using Gurobi to make decision recommendations under known business constraints.

Partner closely with Product, Business, and regional stakeholders to:

• Translate business goals and constraints into optimisation frameworks.
  
  
• Align on tradeoffs between short-term performance and long-term strategy.
  
  
• Resolve conflicting priorities through data-driven decision-making.

Ensure systems are explainable, trustworthy, and actionable by:

• Providing clear reasoning behind model-recommended decisions.
  
  
• Enabling debugging and traceability across ML and optimisation components.
  
  
• Driving adoption with business and product stakeholders.

You Bring:

• Deep understanding of the relevant ML and OR domains and infrastructure with a track record of delivering complex ML and OR systems into production.
• Proven strong experience leading and developing high-performing ML and OR teams, including: Growing engineers across different skill sets (Machine Learning, ML Infra, Operational Research); Driving career growth and performance evaluation; Hiring and retaining high-performing teams.
• Demonstrated ability to create a strong team culture with high accountability, creativity and continuous improvement.
• Ability to provide technical direction at the architecture level while fostering pragmatic, high-quality, high-velocity execution.
• Demonstrated success driving cross-functional initiatives that require influencing without direct authority, in fast-moving environments
• Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• MS, or PhD in Computer Science, Machine Learning, Operational Research

Preferred Qualifications:

• Hands-on experience with tools such as Gurobi, Snowflake, Databricks, and PySpark.
• Experience in pricing, promotions or marketplace optimisation.
• Experience in modelling demand elasticity and forecasting.
• Experience in the gaming or digital content industry.
• Experience working with globally distributed functions and teams.

We are seeking a Senior Engineering Manager to join the Observability team within MongoDB. This is an opportunity to join a team that is responsible for all Observability systems that support operational metrics, visualization, logs, traces, and alerts to monitor the performance and health of our customers' MongoDB deployments. We are looking for a senior leader that is results focused, with high standards, and experience in leading large teams of engineers (or leads) in designing, building and operating complex distributed systems at scale, with strict SLO on security, durability, availability and performance.  

Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads.  As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

What you’ll do

• Lead and coach a large team of motivated individual contributors (up to 10) or leads who are eager to learn and grow
• Contribute to the design, infrastructure and architecture of the high-volume ingestion systems your team develops
• Work closely with product managers, program managers, and other engineering teams to specify, prioritize and deliver new features that delight our users, internally and externally
• Estimate task complexity, report progress, and voice risks for projects executed by the team
• Work with customers and support engineers to fix issues and become part of our on-call rotation 
• Collaborate with team members and leads to improve the health, design principles and best practices of our codebase and on-call rotation
• Drive best practices for monitoring, reliability, and performance of observability services in production.
• Actively participate in growing the team by hiring
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

We’re looking for someone who

• Has at least 8 years of professional software development experience
• Has at least 4 years of people management experience and performance management
• Has experience with managing larger teams or leads 
• Has led engineering teams that have built, designed and maintained large scale systems
• Can showcase delivering operationally solid systems and strives and can demonstrate examples of a high bar of engineering excellence
• Is skilled at writing large-scale, distributed backend systems in a compiled language
• Has experience with at least one major cloud provider technology (AWS, Azure, GCP)
• Is eager to solve tough problems and debug tricky production outages
• Has excellent communication skills
• Is curious, collaborative, and motivated

Success Measures

• In 1 month, you'll be familiar with the foundational parts of the system, the existing features, and projects within the Atlas Observability team and have contributed minor tasks within our codebase
• In 3 months, you will be contributing to design and development of your team’s projects and working on your team’s growth
• In 6 months, you and your team will have ramped enough to take on medium sized projects and you will be leading your team towards its product and engineering goals. You will be supporting our customers during escalations and have joined our on-call rotation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 1273361936

MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Atlas is at the heart of our AI-ready data foundation. Atlas is a best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. Atlas offers vertically and horizontally scalability, built-in automation for optimizing workloads and resources, advanced observability and security features, and unmatched data distribution with over 125 regions available globally across AWS, Google Cloud, and Azure. 

This team is at the forefront of innovation, having brought to life some of the most exciting features we’ve launched in the past, such as multi-cloud databases, predictive autoscaling, and intelligent workload management. Furthermore, this team will continue to play a critical role as the platform expands to where developers need it most: AI search and retrieval, application development, and more.

This role can be based out of our Dublin office or remotely in the Ireland region.

About the Role

Product Managers on the Atlas team work side-by-side with engineering, design, marketing, and analytics to build scalability capabilities that our users trust and that work for the business. You’ll spend your time deeply understanding how customers grow their workloads, developing hypotheses about where scaling breaks down, and validating them with design solutions across Atlas and the MongoDB server. If you’re doing well, you will continuously be accelerating the rate at which our users can safely scale up, scale down, and horizontally scale their deployments.

Our engineering teams are responsible for ensuring that clusters can scale seamlessly as demand changes — from automatic vertical scaling to horizontal auto-scaling — while keeping customer operations and workloads highly available and performant. Achieving this requires clear scaling policies, strong observability into capacity and performance, and resilient mechanisms for rapid yet low-risk scaling actions across our distributed service.

In this role, you'll collaborate closely with engineering to strengthen and standardize how clusters scale in Atlas — defining strategies and features that make scaling across our multi-tenant, globally distributed platform safe, predictable, and low-impact for customers, from underlying MongoDB server capabilities through to Atlas automation and APIs..

Responsibilities

• Own the strategy and roadmap for key Atlas components to ensure customers have a frictionless user experience
• Champion rigorous tools, processes, and frameworks across a broad range of engineering organizations to drive high-confidence rollouts and operational stability
• Drive collaboration across engineering, marketing, sales, and executive leadership
• Lead the team to the right product decisions via deep engagement and research with customers, prospects, internal stakeholders, and partners
• Actively maintain a view of how the market, competition, and technologies are evolving, and factor that into product direction
• Be passionate about the data around your products, ensuring business impact can be measured and used to continually hone products towards excellence
• Partner strategically with field and go-to-market teams in customer engagements

Requirements

• 5+ years of product management or equivalent experience with a complex technical enterprise-focused product
• Solid technical skills. Our users are developers, devops, and ops engineers, and our product managers must be just as technical and have working knowledge in these areas to better advocate for them. While not expected to write production code, you should be comfortable evaluating new technologies, exploring database technologies, and speaking authoritatively on any technical aspects of your portfolio
• Expert-level proficiency in one or more advanced technical topics. Ideally, previous experience as a developer, operations engineer, or similar
• Demonstrated success in solving problems for a developer audience, and delivering software products to market
• Skills to effectively establish and communicate product strategy & vision to all relevant stakeholders; ability to translate technology features into business benefits. Adept at navigating open-ended questions, effective at decision-making in a fast-paced team, relentless when identifying solutions and driving them to completion
• Strong team skills and experience to bring together diverse views, a can-do attitude, optimism, humility, and willingness to embrace the unknown
• B.S. in Computer Science or equivalent work experience

Nice to have

• Proficiency in managing large scale software rollouts, especially in ways to automate and cohort rollouts to prioritize different environments and customers
• Experience collaborating with customers in highly regulated industries, understanding the unique challenges and requirements they face
• Database experience - MongoDB experience is a plus 
• Last, but not least, desire to take an active role in innovation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2263204862

Atlas Growth is a cloud engineering group whose mission is to guide customers through their app development journey—from cluster configuration, data modeling and load testing, to running a production workload at scale. We use an in-house experiments platform which helps us validate our features quickly, releasing only the work that positively impacts our customers. Our engineers participate in cross-functional “squads” with product, design, analytics, and research focusing on a single metric (e.g. retention). Our engineering team is part of a larger Atlas Core Engineering org, building foundational elements of MongoDB’s developer data platform.

Atlas Growth 2 builds customer-facing features in Atlas and sits alongside other Growth engineering teams. Recent projects include an AI Chatbot for cluster creation, a recommendation system that offers tips for better database performance, and a pricing page designed to optimize conversion rates.

This role can be based out of our Dublin office or remotely in Ireland.

Role Overview

Atlas Growth seeks a mid-level software engineer (Software Engineer 3). SE3s are solid contributors to projects they work on and often lead projects of their own. They act in accordance with MongoDB’s core values and leadership principles, and are actively working toward a Senior role.

Candidate Profile

• 3+ years of software engineering experience
• Fluency in TypeScript and JavaScript
• Proficiency in Java, Go, C++/C, or a similar compiled language
• Experience writing database queries, either document-based or relational
• Experience writing and reviewing technical specs, and leading small projects
• Interest in A/B testing or product design

Expectations

• Contribute readable and well-tested code to ongoing projects
• Write scope and technical spec docs for new projects assigned by your manager. Lead small working groups of two or three engineers for these projects
• Participate actively and constructively in code and document reviews
• Help product management identify improvements for features you own and drive them to completion
• Triage incoming support requests and alerts for products you own, and participate in group-wide on-call rotation once onboarded

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263301932

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model Monday to Friday for the first 3-6 months depending on ramping speed. 

Once considered ramped, they will transition to a permanent (Tuesday to Saturday) 9am-6pm work week (with 3 in-office days) to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift.

Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

• Systems administration
• Distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Your non-negotiables should be your first couple of bullets and your nice to haves lower

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273390465

We are seeking an Engineering Manager to join the Observability team within MongoDB. This is an opportunity to join a team that is responsible for all Observability systems that support operational metrics, visualization, logs, traces, and alerts to monitor the performance and health of our customers' MongoDB deployments. We are looking for a leader that is results focused, with high standards, and experience in leading engineers in designing, building and operating complex distributed systems at scale, with strict SLO on security, durability, availability and performance.  

Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads.  As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

What you’ll do

• Lead and coach a team of motivated individual contributors who are eager to learn and grow
• Contribute to the code, design, and architecture of the systems your team develops
• Work with product managers, program managers, and other engineering teams to specify, prioritize and deliver new features that delight our users, internally and externally
• Estimate task complexity, report progress, and voice risks for projects executed by the team
• Work with customers and support engineers to fix issues and become part of our on-call rotation 
• Collaborate with team members to develop our codebase, best practices, and design principles
• Drive best practices for monitoring, reliability, and performance of observability services in production
• Actively participate in growing the team by hiring
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

We’re looking for someone who

• Has at least 6 years of professional software development experience
• Has at least 3 years of people management experience
• Has led engineering teams that have built and maintained large scale systems
• Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, Rust, C, etc.)
• Good understanding of algorithms, data structures and their time and space complexity
• Has experience with at least one major cloud provider technology (AWS, Azure, GCP)
• Is eager to solve tough problems and debug tricky production outages
• Has excellent communication skills
• Is curious, collaborative, and motivated

Success Measures

• In 1 month, you'll be familiar with the foundational parts of the system, the existing features, and projects within the Atlas Observability team and have contributed minor tasks within our codebase
• In 3 months, you will be contributing to design and development of your team’s projects and working on your team’s growth
• In 6 months, you and your team will have ramped enough to take on medium sized projects and you will be leading your team towards its product and engineering goals. You will be supporting our customers during escalations and have joined our on-call rotation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273361937

Come join and lead the Server Ingress Security team, where we are rearchitecting MongoDB Server’s ingress networking to make MongoDB clusters even more secure. This new team is building the Atlas Network Protection layer, a set of performant, security-critical services that harden MongoDB's pre-authentication attack surface and provides the ability to respond rapidly to emergent threats. We are looking for a talented Lead Engineer to join the team and be founding members, where you will play a crucial role in our multi-year roadmap.

Our team champions a strong culture of inclusivity, diversity, and collaboration, and lives MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. If you want to lead a fast-growing team that applies security and systems engineering fundamentals to protect a popular database at scale, join us!

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• 3+ years of experience managing a team of software engineers, including hiring, performance and growth management, compensation planning, and mentoring
• You have 8+ years of experience building production-quality systems software with large backend/compiled codebases, ideally in Rust.
• Bonus points for experience with performance profiling, network protocols, TLS, and connection management
• You have strong technical judgment that you use to effectively guide engineering decisions in security-sensitive or networking-adjacent domains
• You put the customer first and don't hesitate to cross team boundaries in search of the right solution
• Solid experience in designing, writing, testing, maintaining, and operating mission-critical software systems
• Bonus points Professional or advanced academic expertise in the domains of security or networking
• You enjoy coaching, career development, and creating growth opportunities to help your team reach their full potential
• You care about building a diverse, inclusive environment where engineers can do their best work
• Regardless of prior experience, you are willing, able, and excited to quickly learn new things in the domains of computer science, software engineering, and leadership

Position Expectations

• Lead a team of engineers, managing all aspects of people management including hiring, growth, compensation, and performance management
• Be directly responsible for the results your team delivers
• Lead the design, implementation, and operation production-ready security services in Rust, with a focus on security, correctness, performance, and operational excellence
• Own the definition and execution of the team's 12-month roadmap for the Atlas Network Protection layer
• Work with Product Management, Program Management, and Engineering leadership to specify, prioritize, and deliver new features
• Handle (or lead the effort to handle) time-sensitive security incidents and customer escalations
• Estimate task complexity, communicate delivery timelines, and manage risks for projects executed by the team
• Ensure the team is running smoothly by eliminating technical barriers, coordinating cross-team dependencies, and focusing on the overall health and happiness of the team
• Contribute to planning for organizational growth, including allocation of engineering resources, future hiring plans, and assignment of projects

Success Measures

• In the first month: Understand the high-level architecture of the Atlas Network Protection layer, the team's current projects, and the required day-to-day processes. Begin developing relationships with key stakeholders across Server, Atlas, and Product Security
• In three months: Take over full management of the team and begin building trust with your reports. Assume responsibility for day-to-day team operations. Be involved in reviewing designs for new features and helping the team navigate technical challenges. Hire engineers for the team as needed
• In six months: Establish yourself as a leader in the organization such that team members naturally come to you for guidance. Take over full ownership of Ingress Security’s software components. Lead the planning and execution of major features supporting the team’s major annual goals
• In twelve months: Perform a full annual cycle of performance and growth conversations with your team members. Contribute to the long-term vision for the Ingress Security stack and develop a plan to achieve that vision. Increase the capability and velocity of the team in measurable ways

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273383870

We are seeking a Senior Director of Engineering to lead the development of our Observability Platform within MongoDB. This is a high-impact role where you will drive the technical vision, execution, and growth of a critical component in our ecosystem. You will be responsible for building and scaling a world-class team, shaping the future of internal and external Observability for Atlas, MongoDB’s cloud-managed solution.This is an opportunity to join a team that is responsible for all Observability systems that support metrics, metric visualization, logs, traces, and alerts for MongoDB. We are looking for a leader that is results focused, with high standards, and experience in leading large engineering teams in designing, building and operating complex distributed systems at scale, with strict SLO on security, durability, availability and performance.  

Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads.  As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Responsibilities

• Lead and Manage the Observability Engineering Team – Oversee engineering efforts to design, develop, and scale our Observability platform, ensuring high performance, reliability, and efficiency
• Architect and Optimize Systems required to support logging, monitoring, alerting and metric visualisation at huge scale
• Integrate with MongoDB Atlas – Work with cross-functional teams to integrate Observability improvements into the Atlas platform
• Recruit and Build a High-Performance Team – Attract, hire, and mentor top-tier engineering talent, fostering a culture of innovation, collaboration, and technical excellence
• Define Product and Engineering Strategy – Collaborate with product, research, and engineering leaders to define the long-term vision, roadmap, and architecture of the observability platform
• Ensure Operational Excellence – Drive best practices for monitoring, reliability, and performance of observability services in production
• Stay Ahead of Observability Trends – Keep up with advancements in Observability trends to maintain MongoDB’s leadership

Requirements

• 10+ years of engineering leadership experience, including managing multiple teams and scaling large, distributed systems
• Deep expertise in distributed systems and large-scale data processing infrastructure
• Experience working with cloud-native architectures and platforms like AWS, GCP, Azure, and Kubernetes
• Proficiency in high-performance API development and integrating data pipelines into production systems
• Excellent leadership, strategic thinking, and ability to influence cross-functional stakeholders
• Experience in hiring, mentoring, and scaling world-class engineering teams
• Manager of managers experience

Why Join Us?

• Own and lead the development of the core observability platform within MongoDB
• Work with cutting-edge technologies to shape the future of observability
• Collaborate with world-class engineers and researchers on complex, high-scale distributed systems
• Drive technical and product strategy at a high-growth, industry-leading company

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

REQ ID: 1273390832

In 2009, Riot released its debut title League of Legends and has since gone on to become the most played PC game in the world and a key driver of the dramatic growth of e-sports. At the core is the Global Content Services team, the group responsible for operating the major League of Legends, Valorant, and Wild Rift competitive international tournaments, defining global policies for the sport, driving global narratives, and providing services to our regional leagues. Our vision is to bring joy to billions of fans around the world by fostering a thriving global sport ecosystem. That’s where you come in.

Production Accountants at Riot are responsible for processing and managing the financial data related to live events (e.g., esports) and other production related projects.

Reporting to the Sr Manager, Production Finance, you will join our Global Content Services team to support live events and production related projects with cost management, tracking, and budget reconciliation.

This is a 6 month contract role and will help support upcoming esports events this role can be based from Dublin or London.

Responsibilities:

• Partner with Line Producers, Production Managers, vendors, and other Riot teams to ensure accurate maintenance of forecasting, tracking, and reporting of production budgets.
• Track and categorize invoices and production costs using our production chart of accounts, providing accurate actuals and forecast updates.
• Create and distribute cost reports on a timely and regular basis.
• Create and distribute weekly/monthly/quarterly financial reports and updates on a timely and regular basis. 
• Identify and flag potential areas for budgetary risk or opportunity.
• Calculate/update cash flow pacing.
• Work with Riot’s purchasing team to set up vendors in our purchasing systems, request contracts, and issue invoices.
• Work with vendors and our Accounts Payable team to ensure Purchase Orders are paid in a timely manner.
• Ad-hoc reporting and analysis.

Required Qualifications:

• 5+ years of production accounting and/or finance experience.
• Strong ability to prioritize, be proactive, and be detail oriented.
• Proficient in the Google ecosystem (e.g., drive, docs, sheets).
• Experience with media budgeting software (e.g., move magic, media web, and showbiz).
• Handle confidential and sensitive information with a high degree of discretion.

Desired Qualifications:

• 8+ years of production accounting and/or finance experience.
• Former experience as a line producer.
• Experience in processing payroll and labor laws.
• Bachelor’s degree in finance, accounting or business-related field.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision making that prioritizes your fellow Rioters.  Being a dedicated fan of games is not necessary for this position.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms. 

A day in the life (Responsibilities)

• Develop and drive an architectural vision to support the ambitious goals for agents and agent development
• Be an active participant and an authoritative technical voice in FinTech product strategy discussions
• Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production
• Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole
• Evolve an ever more efficient way of working through agents and spread it across Toast
• Work directly with the product manager for the Team Agent space, collaborating to drive vision
• Be hands on and actively participate in development on the Team Agent
• Mentor and develop technical leadership across Team, and Fintech

What you'll need to thrive (Requirements)

• 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems
• 10+ years experience building and operating SaaS products, ideally AWS hosted
• 1+ years experience using the latest in coding agents 
• A strong desire to lean all in on agentic development practices
• Passion for building autonomous agents
• Demonstrated ability to drive technical architecture for a company or highly scalable line of products
• A desire to work not only with technologists but also product owners and business leaders
• Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load
• Ability and desire to communicate and influence at the executive level

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience designing agentic products
• Experience building systems that leverage LLMs and other ML models
• Experience with enterprise integration using Apache Camel
• Experience architecting event-driven distributed systems using Apache Pulsar
• Experience defining test, build and deploy strategies
• Solid understanding of workforce management
• Solid understanding of restaurant operations

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Senior Fulfilment Manager
Full Time
St. Margaret’s, Co.Dublin, K67 P7E5

As Head of Production, you will report into the Director of Operations and take full operational ownership of our site, leading the warehouse and planning teams as well as managing our 3PL partner. Your primary focus is to ensure the site runs efficiently, safely, and within budget while handling the complexities of a fast paced environment. You will be responsible for both daily performance (KPIs) and the long-term strategic development of the facility, including potential future expansions.

What you’ll do:

• Leading our Production site, including the warehouse and planning teams, as well as oversight of the 3PL managing our agencies and hourly workforce.
• Drive continuous improvement across cost, quality and safety, while working in an ever changing and growing environment.
• Lead and influence external stakeholders, balancing competing priorities and managing conflicting interests to achieve operational and business objectives.
• Develop and execute multi-year strategic plans, including potential launch or expansion of our production site.
• Drive operational performance by achieving key KPIs such as efficiency and error rates, with full accountability for labor, equipment, and continuous improvement budgets.
• Collaborate closely with international sites to drive standardisation, best-practice sharing, and operational consistency.
• Mentor, train and develop the team for career progression.

What you’ll bring

• 8+ years of experience managing operations or production, ideally in FMCG
• Consistently tracking KPI’s and cost metrics in a high-pressure, fast-paced, fast paced and constantly changing environment.
• Experience in labour-heavy and agency worker environments.
• Strong understanding of health and safety and its application in a warehouse/production environment.
• Deep knowledge of Lean manufacturing (black belt certification is preferred)
• An egoless, collaborative approach: You are comfortable working across all levels of the organisation, welcome constructive challenge, and prioritise team success above all else.
• Adaptability & Agility: You thrive in fast-paced, evolving environments, navigating change with ease and making smart decisions under pressure.
• Creative Problem-Solving: You bring an "outside-the-box" mindset, constantly identifying fresh ways to optimise our processes and improve how we work

We’re looking for people who are passionate about making HelloFresh Ireland a great place to work. Whether you bring new energy, creative ideas, or a sharp eye for improvement, we value what makes you unique. We know that skills come from many places - so even if you don’t "tick all the boxes", if you’re excited about this role, we would really like to learn more about you.

What we offer

• The chance to have a serious impact on one of the fastest-growing technology companies in Europe in an exciting growth phase
• Direct, high impact on our Operations setup from day one
• A vibrant, international environment with mission-driven colleagues
• A guaranteed steep learning curve & boost for your career
• Benefit from our selection of employee perks (70% off your HelloFresh boxes, private health insurance, employer matching pension program, cycle to work scheme, Mental health first aiders and an employee assistance programme, gym membership etc.)

If this sounds like a tasty opportunity, we’d be excited to hear from you.

Senior Production Manager
Full Time
St. Margaret’s, Co.Dublin, K67 P7E5

As Head of Production, you will report into the Director of Operations and take full operational ownership of our site, leading the warehouse and planning teams as well as managing our 3PL partner. Your primary focus is to ensure the site runs efficiently, safely, and within budget while handling the complexities of a fast paced environment. You will be responsible for both daily performance (KPIs) and the long-term strategic development of the facility, including potential future expansions.

What you’ll do:

• Leading our Production site, including the warehouse and planning teams, as well as oversight of the 3PL managing our agencies and hourly workforce.
• Drive continuous improvement across cost, quality and safety, while working in an ever changing and growing environment.
• Lead and influence external stakeholders, balancing competing priorities and managing conflicting interests to achieve operational and business objectives.
• Develop and execute multi-year strategic plans, including potential launch or expansion of our production site.
• Drive operational performance by achieving key KPIs such as efficiency and error rates, with full accountability for labor, equipment, and continuous improvement budgets.
• Collaborate closely with international sites to drive standardisation, best-practice sharing, and operational consistency.
• Mentor, train and develop the team for career progression.

What you’ll bring

• 8+ years of experience managing operations or production, ideally in FMCG
• Consistently tracking KPI’s and cost metrics in a high-pressure, fast-paced, fast paced and constantly changing environment.
• Experience in labour-heavy and agency worker environments.
• Strong understanding of health and safety and its application in a warehouse/production environment.
• Deep knowledge of Lean manufacturing (black belt certification is preferred)
• An egoless, collaborative approach: You are comfortable working across all levels of the organisation, welcome constructive challenge, and prioritise team success above all else.
• Adaptability & Agility: You thrive in fast-paced, evolving environments, navigating change with ease and making smart decisions under pressure.
• Creative Problem-Solving: You bring an "outside-the-box" mindset, constantly identifying fresh ways to optimise our processes and improve how we work

We’re looking for people who are passionate about making HelloFresh Ireland a great place to work. Whether you bring new energy, creative ideas, or a sharp eye for improvement, we value what makes you unique. We know that skills come from many places - so even if you don’t "tick all the boxes", if you’re excited about this role, we would really like to learn more about you.

What we offer

• The chance to have a serious impact on one of the fastest-growing technology companies in Europe in an exciting growth phase
• Direct, high impact on our Operations setup from day one
• A vibrant, international environment with mission-driven colleagues
• A guaranteed steep learning curve & boost for your career
• Benefit from our selection of employee perks (70% off your HelloFresh boxes, private health insurance, employer matching pension program, cycle to work scheme, Mental health first aiders and an employee assistance programme, gym membership etc.)

If this sounds like a tasty opportunity, we’d be excited to hear from you.

Senior Warehouse and Distribution Manager
Full Time
St. Margaret’s, Co.Dublin, K67 P7E5

As Head of Production, you will report into the Director of Operations and take full operational ownership of our site, leading the warehouse and planning teams as well as managing our 3PL partner. Your primary focus is to ensure the site runs efficiently, safely, and within budget while handling the complexities of a fast paced environment. You will be responsible for both daily performance (KPIs) and the long-term strategic development of the facility, including potential future expansions.

What you’ll do:

• Leading our Production site, including the warehouse and planning teams, as well as oversight of the 3PL managing our agencies and hourly workforce.
• Drive continuous improvement across cost, quality and safety, while working in an ever changing and growing environment.
• Lead and influence external stakeholders, balancing competing priorities and managing conflicting interests to achieve operational and business objectives.
• Develop and execute multi-year strategic plans, including potential launch or expansion of our production site.
• Drive operational performance by achieving key KPIs such as efficiency and error rates, with full accountability for labor, equipment, and continuous improvement budgets.
• Collaborate closely with international sites to drive standardisation, best-practice sharing, and operational consistency.
• Mentor, train and develop the team for career progression.

What you’ll bring

• 8+ years of experience managing operations or production, ideally in FMCG
• Consistently tracking KPI’s and cost metrics in a high-pressure, fast-paced, fast paced and constantly changing environment.
• Experience in labour-heavy and agency worker environments.
• Strong understanding of health and safety and its application in a warehouse/production environment.
• Deep knowledge of Lean manufacturing (black belt certification is preferred)
• An egoless, collaborative approach: You are comfortable working across all levels of the organisation, welcome constructive challenge, and prioritise team success above all else.
• Adaptability & Agility: You thrive in fast-paced, evolving environments, navigating change with ease and making smart decisions under pressure.
• Creative Problem-Solving: You bring an "outside-the-box" mindset, constantly identifying fresh ways to optimise our processes and improve how we work

We’re looking for people who are passionate about making HelloFresh Ireland a great place to work. Whether you bring new energy, creative ideas, or a sharp eye for improvement, we value what makes you unique. We know that skills come from many places - so even if you don’t "tick all the boxes", if you’re excited about this role, we would really like to learn more about you.

What we offer

• The chance to have a serious impact on one of the fastest-growing technology companies in Europe in an exciting growth phase
• Direct, high impact on our Operations setup from day one
• A vibrant, international environment with mission-driven colleagues
• A guaranteed steep learning curve & boost for your career
• Benefit from our selection of employee perks (70% off your HelloFresh boxes, private health insurance, employer matching pension program, cycle to work scheme, Mental health first aiders and an employee assistance programme, gym membership etc.)

If this sounds like a tasty opportunity, we’d be excited to hear from you.

The Position:

The mission, should you choose to accept it, is to pioneer and scale Ripple Treasury's liquidity platform into the future. If you enjoy solving complex business problems in a fast-paced, collaborative, and iterative environment this might be the right role for you!

At Ripple, you’ll be a part of makers, breakers, doers, and progressives, who love to solve real problems and meet real customer needs. As an established FinTech leader in the SaaS treasury management space, our vision is to create the next-generation of technology tools for the global, corporate financial office.

We are seeking an innovative and forward-thinking Engineering Manager passionate about building a world-class platform through a world-class team. Driving the technical direction the technology, the evolution of team, and the engineering excellence to make magic happen.

About the Cash Forecasting team:

Cash Forecasting is our AI-amplified treasury solution that helps CFOs and treasury teams move beyond error-prone spreadsheets to achieve real-time cash visibility and predictive accuracy.

The platform integrates seamlessly with major ERPs and banking systems to automatically capture, categorise, and analyse transactional data across multiple currencies and business units. Leveraging our proprietary GSmart AI technology, the solution continuously learns from historical cash flows, sales data, and treasury information to automatically select optimal forecasting algorithms and improve accuracy by over 30%.

You'll work on sophisticated machine learning models, automated variance analysis, real-time data orchestration from diverse financial sources, and intuitive dashboards that allow users to drill down from high-level summaries to individual transaction details. This is a critical platform managing over $100 billion in daily cash flow for enterprise customers across 40+ countries, with the technical challenge of delivering rapid 90-day implementations while maintaining enterprise-grade security and scalability.

What You’ll Do:

• Lead a portfolio of diverse technology projects and a team of software engineers with deep experience in event driven cloud native services, and full stack systems to create solutions that help meet the needs of business and customers
• Collaborate with product managers, and deliver robust cloud-based solutions
• Make decisions on the design, architecture, and delivery of systems
• Build teams and be an active coach and mentor to your team and grow them in their careers
• Drive agile development and analytical methodologies every day
• Strive to continuously improve the operations, processes, methodologies, technology choices, and practices of the team
• Interact with your team, customers, and peers to share information and improve cross-department processes
• Strive for transparency and partnership between our engineers and our business partners
• Engage in concept discussions, and proposed technology solutions, to meet business objectives and influence such decisions
• Ensure all work meets quality, operational, and architectural standards needed for organisational success
• Be a champion of the YBIYRI ethos (you-build-it-you-run-it), which includes participating in their on-call pager rotation.

Who You Are:

• A leader, first and foremost
• An influential and effective communicator
• Highly skilled at developing people, building high impact teams, and attracting top talent
• Strong proficiency with the software development lifecycle and engineering excellence processes, Agile methodologies, along with skills in leading moderately sized projects
• Technical savvy, allowing you to guide complex technical discussions, weighing the tradeoffs, and advocate for sound decisions
• A skilled operator of Agile practices and data driven methodologies
• Ideally, possess deep knowledge and experience with AWS, and the Ruby/Rails tech stack

Team Enablement & Mentorship:

• Mentor engineers, helping them grow into technical leadership roles
• Break down complex, ambiguous problems into actionable work that distributes effectively across the team
• Champion engineering best practices including observability, incident response, and production excellence
• Share your enthusiasm for tech trends, explore and learn new technologies

Cross-Functional Impact:

• Partner with Product and Customer Success teams to translate business requirements into scalable technical solutions
• Collaborate across distributed teams (Ireland, U.S., Philippines, Australia) to drive alignment on technical approaches
• Influence product roadmap by identifying technical opportunities that create competitive advantages
• Bridge the gap between technical implementation and business value, helping the team prioritise high-impact work

Maximise Agility:

• Identify and eliminate bottlenecks in the development lifecycle that slow down the entire team
• Drive adoption of modern engineering practices that improve developer experience and productivity
• Lead post-mortems and blameless retrospectives that turn incidents into learning opportunities

Ownership & Accountability:

• Own critical systems end-to-end, from design through production support
• Take responsibility for production reliability and proactively prevent incidents
• Step into ambiguous situations and drive them to resolution without needing explicit direction
• Make tough technical trade-off decisions and clearly communicate the reasoning

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.

The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.

What will you do?

You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.

This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.

We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.

You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.

You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.

And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.

What are we looking for?

The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.

Beyond that:

Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.

Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.

AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.

Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.

Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.

Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.

Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?

Why Intercom, why now?

Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.

Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.

Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up.
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%.
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
• Flexible paid time off policy.
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.

The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.

What will you do?

You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.

This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.

We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.

You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.

You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.

And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.

What are we looking for?

The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.

Beyond that:

Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.

Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.

AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.

Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.

Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.

Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.

Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?

Why Intercom, why now?

Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.

Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.

Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up.
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%.
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
• Flexible paid time off policy.
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What You'll do

The Fleet Reliability Operations Team is the heart of CoreWeave’s capacity delivery and maintenance effort. This team is responsible for provisioning, updating and triaging server nodes, and executing the processes and tooling that configure and validate our server fleet. This team is the first in line to respond to hardware issues in production, and is empowered to drive automation and observability design and priority for our server fleet lifecycle.

We are seeking an Operations Manager for the Fleet Reliability Operations team who can help us maintain and improve our high volume of delivery and scale as we 10x the size of our fleet. This individual will develop a strong pipeline of talent, manage onboarding and training, provide process and thought leadership across the team’s domain, and champion reliability and customer satisfaction. As the manager of this team, you would have the opportunity to:

• Build and lead a 24/7 team of process-oriented, reliability and observability-focused engineers.
• Lead the socialization and documentation of clear and consistent processes for provisioning, validating and troubleshooting nodes in our server fleet.
• Think critically about and advocate for process and automation improvements prioritizing event-driven automated remediation as the end goal.
• Provide a 24/7 engineering support function for high-criticality, time-sensitive node delivery and maintenance.
• Drive and improve our program of onboarding, documentation, enablement, and performance management to help your team members achieve new heights of personal growth and capability.
• Drive the culture and tone for how your team keeps score both in how they communicate with and support each other and how they enable the rest of CoreWeave.

Who You Are

• You have seven or more years of experience in a software or infrastructure engineering industry, of which at least two years were in a leadership capacity.
• You have a background that includes the knowledge and practice of SRE fundamentals, incident management, blameless culture, observability, and change management.
• You believe in the value of automation and will champion practices that drive reliability and drive the adoption of cross-team processes and tooling.
• You love helping people on their journeys to become their best selves and are comfortable extending the range of your influence to partners, peers, and senior leadership.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 

The base salary range for this role is €97,000 - €130,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 

At Datadog, we leverage AI across our observability platform to improve monitoring, speed up incident resolution, and ensure data reliability for cloud applications.

Datadog’s Deployment Gates team builds customer-facing systems that decide whether software should ship to production. Deployment Gates sit directly in customers’ CI/CD pipelines and use observability data to answer one of the hardest questions in software delivery:
Given everything we know right now, is this deployment safe to proceed?

In this role, you will:

• Work on an analysis service that prevents incidents by detecting faulty software changes in production before they reach clients

• Lead the design of progressive deployment automation, starting with zero-setup, conservative AI rules and evolving toward adaptive gates that learn from incidents and organizational patterns
• Design the foundation for autonomous remediation, connecting what changed in code to what broke in production, from blocking and rolling back unsafe deployments to proposing fixes and enforcing policies

This is a highly product‑minded engineering role: you’ll work from problem discovery and UX all the way to reliable, scalable production systems.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What you’ll do:

• Build AI-driven deployment gates: Design and ship decision systems that evaluate customer deployments using CI/CD context and Datadog telemetry, producing safe, explainable allow/block outcomes
• Own evals and rollout: Define precision, recall, and trust metrics; build offline and online evals; validate changes in shadow mode; and safely promote improvements to enforcement
• Design for robustness and safety: Implement conservative defaults, guardrails, fallbacks, and human-in-the-loop paths so gates behave predictably under noisy or incomplete data
• Partner closely with Product: Work hand-in-hand with the Product Manager to translate customer problems, adoption signals, and roadmap goals into concrete technical decisions and iterations
• Integrate across the Datadog platform: Partner with internal AI teams building the Faulty Deployment Detection pipeline, as well as teams working on LLMs and AI agents
• Own production systems: Build and operate reliable backend services that run in the critical path of customer deployments, and be on-call for those services

Who you are:

• A Product‑minded engineer who ships AI to production
• You have 5+ years experience with backend systems and microservices performance: tracing, latency breakdowns, concurrency, and resiliency patterns
• You are proficient in a modern programming language; strong API/service design; production ops (monitoring, alerting, on‑call rotation)
• You have proven experience delivering software based on LLM/agent features to production
• You are comfortable owning user journeys, iterating from prototype → alpha → GA, and measuring impact with clear product metrics
• An End-to-end AI implementation owner: You understands the end-to-end LLM product lifecycle
• Fluent with offline/online evals for AI systems
• You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output

Bonus Point:

• Experience with Continuous Delivery tools (i.e. ArgoCD / Argo Rollouts, Spinnaker, Octopus Deploy)
• Exposure to planning/agent frameworks, tool‑use orchestration, RAG, and retrieval/indexing for observability data
• You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We are seeking an experienced Project Manager with a strong background in tooling and industrial equipment procurement and installation. This role will lead end-to-end project execution for new equipment installations, upgrades, and tooling projects, ensuring alignment with production requirements, budget, and timeline.

Responsibilities:

• Develop detailed project plans, schedules, and budgets for tooling and equipment projects.
• Coordinate cross-functional teams including engineering, operations, maintenance, and suppliers.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Source and evaluate suppliers for tooling and industrial equipment.
• Negotiate contracts, pricing, and delivery terms to ensure cost-effective procurement.
• Manage vendor relationships and oversee compliance with specifications and quality standards.
• Oversee installation, testing, and commissioning of industrial equipment and tooling.
• Ensure adherence to safety standards and regulatory requirements during installation.
• Validate equipment performance and handover to operations.
• Track project costs and ensure adherence to approved budgets.
• Prepare regular status reports for stakeholders and management.
• Drive continuous improvement in project execution and cost efficiency.

Qualifications:

• 2+ years of project management experience in manufacturing or industrial environments.
• Proven expertise in tooling and industrial equipment procurement and installation.
• Skills:
• Strong knowledge of manufacturing processes and equipment specifications.
• Excellent negotiation and vendor management skills.
• Proficiency in project management tools (MS Project, SAP, or similar).
• Strong communication and leadership abilities.
• Preferred
• PMP or equivalent project management certification.
• Experience with lean manufacturing principles and continuous improvement initiatives.

Salary Range: $75,000

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Role: Senior Integrated Project Manager (with Account Management experience)

Location: Dublin, Ireland

About the role: 

We're seeking a Senior Project Manager to orchestrate traditional and AI-powered creative projects for premium brands. This role demands someone who can seamlessly blend traditional project management excellence with innovative AI production methodologies, particularly suited to luxury, and premium sector work. 

What you will be doing: 

Project Leadership: 

• Lead complex, multi-channel projects
• Manage integrated teams across creative, strategy, and AI production
• Drive project excellence for premium brand deliverables
• Establish and maintain project management best practices 
• Ensure optimal source allocation and timeline management 

Client & Team Management: 

• Build strong client relationships with premium brand stakeholders
• Lead internal and external project communications with the assistance of the AI Producer and Project Manager 
• Manage cross-functional team dynamics
• Drive continuous process improvement
• Maintain budget control and resource efficiency

Project Planning & Execution: 

• Develop comprehensive project plans incorporating AI workflows
• Identify and mitigate risks 
• Manage scope, timeline, and budget parameters
• Ensure quality control across all deliverables
• Drive project optimisation and efficiency

What you need to be great in this role: 

• 5+ years integrated project management experience
• Experience with premium or luxury brand projects
• Understanding of AI production processes
• Strong track record of successful project delivery
• Excellence in stakeholder management
• Proficiency in project management tools 
• Knowledge of digital asset management systems
• Budget development and tracking
• Resource allocation optimisation

Req ID: 16556

#LI-JP1 #LI-HYBRID #LI-DIRECTOR

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for lead engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As a Lead AI Software Engineer on Amplify, you will:

• Provide technical oversight and direction for a portfolio of Amplify systems, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams. You will help ensure they are reliable, scalable, secure, and straightforward to evolve.
• Formulate and drive a forward-looking technical vision for key Amplify domains in partnership with your Engineering Manager, Product, Data, and cross-functional stakeholders, aligning that vision with our AI-first strategy and the business outcomes we are accountable for.
• Lead the end to end lifecycle of complex, multi component projects and platforms that span multiple internal customers and engineering teams, from discovery and technical design through implementation, rollout, and long term ownership.
• Act as the primary technical interface between your areas of ownership in Amplify and the rest of engineering, helping clarify requirements, reduce technical ambiguity and risk, and ensure the team delivers roadmap and OKR commitments on time with the right quality bar.
• Take responsibility for the technical and architectural evolution of multiple significant domains within Amplify, anticipating scalability, reliability, security, and observability needs as usage grows and new use cases emerge.
• Define, refine, and uphold operational standards for the systems you and your team own, including SLOs, monitoring and alerting, incident response practices, and post incident learning that continually improves our operational excellence.
• Create, teach, and improve shared engineering processes, patterns, and internal platforms that make it easier for Amplify and other teams across Klaviyo to build high quality internal tools and AI-powered systems consistently.
• Use modern AI tools as part of your day-to-day engineering workflow and help the team adopt AI effectively, from design and coding through testing, documentation, and evaluation. You will help establish sensible guardrails, evaluation practices, and patterns for AI-first development.
• Work through influence and delegation to get work done, setting clear technical direction, breaking down projects into actionable workstreams, and enabling other engineers to deliver successfully.
• Mentor and coach other engineers across levels through design reviews, pairing, and thoughtful feedback. You will help grow future technical leaders, raise the technical bar for the team, and ensure knowledge is shared rather than concentrated.
• Collaborate closely with Product, Design, Data, and operational partners to define problems, shape trade offs, and agree on success metrics, ensuring Amplify’s work focuses on the highest value opportunities and that outcomes are clearly measured.
• Represent Amplify’s systems and strategy in broader engineering forums, contributing to architectural discussions, technical RFCs, and cross team initiatives, and helping ensure our internal platforms fit well into the wider Klaviyo ecosystem.

Who You Are:

• You care deeply about building software and platforms for the long term, balancing technical quality, delivery pace, and measurable business impact, and you are comfortable making and explaining trade offs at that intersection.
• You have strong hands on experience building and operating highly available, full stack or backend focused SaaS systems, and have been responsible for the health and evolution of multiple services or product areas, not just a single application.
• You have led delivery of business critical projects that span multiple engineers and months, including discovery, technical design, implementation, rollout, and ongoing maintenance. You are comfortable scrutinising requirements, reducing ambiguity, and setting technical direction for others.
• You have deep expertise in several areas of modern web engineering such as backend services, data pipelines, internal platforms, or AI enabled systems, and a strong understanding of scalable, multi-tenant architectures and the operational realities of running them in production.
• You regularly use AI powered tools in your development workflow and are interested in shaping how a team or organisation uses AI thoughtfully to improve engineering productivity, system capabilities, and internal customer experiences.
• You take ownership of operational excellence for the systems you and your team build, including performance, reliability, observability, and on-call participation where required. You are comfortable defining and maintaining SLOs and holding systems to them.
• You are effective at working through influence and delegation. You know when to keep a task for yourself and when to hand it to others, and you enjoy creating the clarity, patterns, and guardrails that let other engineers move quickly and safely.
• You enjoy questioning convention and continuously improving how things work, whether that is architecture, tooling, workflows, or team processes, and you are comfortable introducing change in a way that brings people along with you.
• You are a clear communicator and collaborative teammate, comfortable leading technical discussions, writing design docs or RFCs, and keeping stakeholders aligned from early discovery through delivery and follow up.
• You enjoy working in small, autonomous, agile teams, shipping incrementally, and partnering closely with product managers, data partners, and other engineers to deliver better outcomes for internal customers.

Nice to Have:

• Experience building internal tools, platforms, or automations for developers and or non technical stakeholders, with a track record of improving reliability, productivity, or operational efficiency across multiple teams.
• Experience providing technical leadership across several related systems or domains, including defining technical vision, setting design patterns, and aligning multiple teams on shared approaches.
• Practical experience building or integrating AI powered systems and agents such as workflows using LLM APIs or SDKs, agentic or automated workflows, retrieval augmented generation pipelines, or evaluation and monitoring frameworks for AI systems.
• Experience working with cloud infrastructure (AWS preferred), infrastructure as code (Terraform), and containerised environments (Kubernetes), and designing services that run reliably at scale in those environments.
• Experience partnering closely with customer service & support, go to market, or operations teams to understand complex workflows and build internal tools that drive measurable efficiency gains.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#indeedDUB

GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.

GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimise liquidity in real-time, across traditional and digital assets, under one expanded umbrella.

Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.

We are seeking a Staff Software Engineer (.NET) who can operate at the intersection of deep technical expertise and broad organisational influence.
This role is for an engineer who shapes systems and teams — someone who identifies the most important problems, drives cross-functional solutions, and makes everyone around them more effective.

Responsibilities:

• Lead the architecture and delivery of complex, high-impact initiatives across systems and teams
• Define and drive technical standards, patterns, and best practices across engineering
• Own the long-term health of critical systems, including performance, reliability, and scalability
• Partner with senior leadership, product, and platform teams to align technical direction with business goals
• Mentor senior and mid-level engineers through design reviews, pairing, and direct feedback
• Produce high-quality technical documentation that enables faster, better decisions at scale
• Proactively identify and address systemic risks, technical debt, and architectural gaps

What we’re looking for:

• Deep, proven expertise with production .NET / C# systems at scale
• Track record of leading cross-team technical initiatives from ambiguity to delivery
• Strong architectural instincts and the ability to communicate tradeoffs clearly to both engineers and non-engineers
• Multiplier mindset — someone who makes the engineers around them more effective
• Exceptional judgment on when to move fast and when to slow down and get it right
• The ability to drive alignment across teams and functions without formal authority
• High bar for quality, ownership, and accountability — not just for your own work, but for the team's

Speed is something we fight for every day at Intercom, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.

Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent! 

What's the opportunity? 

We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Intercom’s AI platform and AI agent.

As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom’s AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.

This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.

What will I be doing? 

• Lead a major part of our AI product surface. You’ll own an important area of Intercom’s AI platform or AI agent and be accountable for its vision, strategy, and impact.
• Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
• Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
• Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
• Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
• Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.

What skills do I need? 

• Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
• Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
• Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
• Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
• Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.

Why you'll love it here 

• You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
• You’ll have real autonomy, real impact, and real responsibility.
• You’ll help build the next generation of customer service through the power of AI.
• You’ll help shape the future of AI PM craft at Intercom.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary, annual bonus and equity
• Regular compensation reviews - we reward great work!
• Generous paid time off above statutory minimum
• Hybrid working
• MacBooks are our standard, but we also offer Windows for certain roles when needed.
• Fun events for Intercomrades, friends, and family!

#LI-Hybrid

What's the opportunity? 

We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Intercom’s AI platform and AI agent.

As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom’s AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.

This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.

What will I be doing? 

• Lead a major part of our AI product surface. You’ll own an important area of Intercom’s AI platform or AI agent and be accountable for its vision, strategy, and impact.
• Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
• Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
• Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
• Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
• Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.

What skills do I need? 

• Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
• Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
• Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
• Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
• Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.

Why you'll love it here 

• You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
• You’ll have real autonomy, real impact, and real responsibility.
• You’ll help build the next generation of customer service through the power of AI.
• You’ll help shape the future of AI PM craft at Intercom.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What's the opportunity? 

We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Intercom’s AI platform and AI agent.

As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom’s AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.

This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.

What will I be doing? 

• Lead a major part of our AI product surface. You’ll own an important area of Intercom’s AI platform or AI agent and be accountable for its vision, strategy, and impact.
• Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
• Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
• Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
• Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
• Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.

What skills do I need? 

• Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
• Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
• Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
• Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
• Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.

Why you'll love it here 

• You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
• You’ll have real autonomy, real impact, and real responsibility.
• You’ll help build the next generation of customer service through the power of AI.
• You’ll help shape the future of AI PM craft at Intercom.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

The Client Engagement group helps Squarespace users grow their businesses by enabling them to create, target, and automate email campaigns. We power one-time email sends, automated messages triggered by customer actions, and audience segmentation, helping users deliver the right message to the right people at the right time.

We’re looking for engineers to help build and scale the systems behind campaign creation, audience management, segmentation, and automation. In this role, you’ll collaborate closely with product managers, designers, and other engineers to deliver reliable and intuitive features that help our users engage their audiences.

This is a hybrid role based in our Dublin office. You'll report to the Engineering Team Manager and work alongside a collaborative, high-performing team.

You'll Get To…

• Build: Low-latency, robust data pipelines to ingest, combine, and aggregate customer data from multiple internal and external sources, processing millions of data points every day.
• Collaborate: Work with product managers to translate our goals into features that deliver value for our users.
• Plan: Contribute to architecture discussions and design reviews, helping define how backend systems are built.
• Own: Oversee features throughout the development lifecycle, from implementation to launch and maintenance.

Who We're Looking For

• 3+ years of experience building backend systems in a production environment.
• Proficiency in Java, Kotlin, or another object-oriented programming language.
• Strong understanding of system design, algorithms, and distributed systems concepts.
• Experience with databases such as MongoDB, PostgreSQL, or similar technologies.
• Strong communication skills and a collaborative mindset.

Benefits & Perks

• Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision
• Life and Income Protection
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Pension benefits with employer match
• Flexible paid time off
• 26 weeks paid maternity leave & 12 weeks paid paternity leave
• 2 weeks paid family care leave
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Free lunch and snacks
• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

We are seeking an innovative and forward-thinking Staff Software Developer passionate about building a world-class platform through a world-class team. Creating technical software excellence and spearheading application development in design, implementation, and maintenance to make great things happen.

About the Cash Forecasting team:

Cash Forecasting is our AI-amplified treasury solution that helps CFOs and treasury teams move beyond error-prone spreadsheets to achieve real-time cash visibility and predictive accuracy.

The platform integrates seamlessly with major ERPs and banking systems to automatically capture, categorize, and analyze transactional data across multiple currencies and business units. Leveraging our proprietary GSmart AI technology, the solution continuously learns from historical cash flows, sales data, and treasury information to automatically select optimal forecasting algorithms and improve accuracy by over 30%.

You'll work on sophisticated machine learning models, automated variance analysis, real-time data orchestration from diverse financial sources, and intuitive dashboards that allow users to drill down from high-level summaries to individual transaction details. This is a critical platform managing over $100 billion in daily cash flow for enterprise customers across 40+ countries, with the technical challenge of delivering rapid 90-day implementations while maintaining enterprise-grade security and scalability.

What You’ll Do – Be a Force Multiplier:

Technical Leadership & Architecture:

• Drive architectural decisions for the platform, balancing scalability, maintainability, and rapid deployment goals
• Establish technical standards and design patterns that enable the team to ship features faster with fewer defects
• Lead technical design reviews and provide constructive feedback that elevates the team's architectural thinking
• Identify and eliminate technical debt strategically, creating roadmaps that improve both developer velocity and system reliability

Team Enablement & Mentorship:

• Mentor mid-level and senior engineers, helping them grow into technical leadership roles
• Break down complex, ambiguous problems into actionable work that distributes effectively across the team
• Establish coding standards, review practices, and testing strategies that improve overall code quality
• Champion engineering standard processes including observability, incident response, and production excellence
• Share your enthusiasm for tech trends, explore and learn new technologies, engage with tech communities, mentor fellow engineers, and lead in technical design and code evaluations

Multi-functional Impact:

• Partner with Product and Customer Success teams to translate business requirements into scalable technical solutions
• Collaborate across distributed teams (Ireland, U.S., Philippines, Australia) to drive alignment on technical approaches
• Influence product roadmap by identifying technical opportunities that create competitive advantages
• Bridge the gap between technical implementation and business value, helping the team prioritize high-impact work

Increase Agility:

• Identify and eliminate bottlenecks in the development lifecycle that slow down the entire team
• Improve CI/CD pipelines, testing infrastructure, and deployment processes to increase velocity
• Drive adoption of modern engineering practices that improve developer experience and productivity
• Lead post-mortems and blameless retrospectives that turn incidents into learning opportunities

Strategic Technical Vision:

• Anticipate future scalability challenges before they become blockers (e.g., handling 10x growth in transaction volume)
• Evaluate emerging technologies and recommend when/how to adopt them (e.g., new ML frameworks, database technologies)
• Design systems that support the 90-day implementation promise while maintaining enterprise-grade quality
• Balance technical excellence with pragmatic delivery, knowing when "good enough now" beats "perfect later"

Ownership & Accountability:

• Own critical systems end-to-end, from design through production support
• Take responsibility for production reliability and proactively prevent incidents
• Step into ambiguous situations and drive them to resolution without needing explicit direction
• Lead by example in code quality, documentation, and operational excellence
• Make tough technical trade-off decisions and clearly communicate the reasoning

What You’ll Work On:

Integration & Data Connectivity:

• Build and maintain API integrations with major ERPs (SAP, Oracle, Workday) and banking systems to automatically pull transactional data

AI/ML Features:

• Develop and optimize machine learning models for the GSmart AI engine that predicts cash flows and automatically selects optimal forecasting algorithms
• Build automated variance analysis systems that compare actuals vs. forecasts and generate actionable insights
• Create pattern recognition algorithms to identify anomalies, seasonal trends, and customer payment behaviors

Platform Development:

• Design and implement flexible worksheet engines that allow users to customize cash flow models, categories, and reporting calendars

Performance & Scalability:

• Optimize data processing for handling billions of dollars in daily transactions
• Build caching and aggregation strategies for real-time dashboard performance
• Design distributed systems architecture to support a 90-day rapid implementation model

Reporting & Analytics:

• Create interactive dashboards and visualization components for cash position insights
• Build automated notification systems for covenant compliance monitoring and unusual variance alerts

Essential Knowledge / Experience:

Years & Scope:

• 8+ years of professional software engineering experience
• 3+ years working on complex, business-critical systems in production
• Experience working on products with significant scale
• Strong communication skills with experience working in multi-functional projects
• Track record of delivering projects that span multiple quarters and require coordination across teams

System Ownership:

• Owned and evolved significant portions of a production system end-to-end
• Been on-call for production systems and handled critical incidents
• Led technical designs that were implemented by teams of 3+ engineers
• Made architectural decisions that had lasting impact on system capabilities

Technical Leadership:

• Mentored 2+ engineers to help them level up technically
• Established technical patterns that were adopted across the team
• Led technical spikes to evaluate new technologies or approaches

Cloud & Infrastructure:

• Proficiency with at least one major cloud platform (AWS, Azure, GCP)
• Experience with containerization (Docker) and orchestration (Kubernetes)
• Understanding of infrastructure as code and CI/CD pipeline design
• Knowledge of observability: logging, metrics, tracing, and alerting strategies
• Experience with microservices deployment patterns and service mesh concepts

Enterprise Software Patterns:

• Deep understanding of distributed systems patterns, even driven architectures, and message queues
• Multi-tenancy architecture and data isolation strategies
• Role-based access control (RBAC) and authorization patterns
• Audit logging and compliance requirements for financial systems
• API versioning and backward compatibility strategies
• Feature flagging and progressive rollout techniques

Core Technologies:

• Deep expertise with Ruby on Rails
• Expert in RDBMS (ideally PostGres), including query optimization, indexing strategies, and data modeling
• Deep experience in building large scale multi-tenant applications
• Experience building and maintaining RESTful APIs and understanding when to use alternative patterns (GraphQL, gRPC, webhooks)
• Deep knowledge in building applications using React, TypeScript, JavaScript, and related technologies

Preferred Knowledge / Experience:

• Understanding of financial concepts: cash positioning, forecasting, liquidity management
• Knowledge of banking systems, payment rails, and financial data formats (MT940, BAI2, SWIFT)
• Understanding of multi-currency handling, exchange rates, and date/time complexities across time zones
• Awareness of financial compliance and regulatory requirements (SOC 2, data privacy)
• Experience integrating with third-party financial systems (banks, ERPs, payment processors)

About the Role >>> Sr Director, Commercial Manufacturing & Operations

As the Sr Director, Commercial Manufacturing & Operations reporting to the SVP of CMC & Supply Chain, you will be an experienced manager with a track record of successful project leadership and oversight of late-stage (registrational, process validation, commercial) manufacturing of small molecule drug substances and drug products. You will be responsible for the execution of technical transfer (including process validation activities), oversight of manufacturing activities, document review, quality event support, etc. for drug substances and drug product.

This role is based out of our Boston, USA and will require 20% travel.

Your work will primarily encompass:

· Support the US launch of palazestrant in 2027 by creating the commercial supply platform and strategy

· Establish an operational commercial mapping of supply and partners (state licenses, 3PL & order-to-cash Services, shipping and import/export logistics, import/export compliance)

· Provide technical and functional project leadership on drug substance (DS) and drug product (DP) commercial manufacturing, and CMO management

· Develop business processes and systems to support and streamline all DS and DP commercial activities. Work globally to implement processes and systems within Olema’s global CDMO network. Develop metrics and continuous improvement initiatives.

· Ensure employees are engaged and tied to the global Olema’s business strategy

· Lead or manage documentation review and approval (MBRs, specifications, analytical methods, etc.), change controls and documentation for internal batch disposition

· Oversee investigations related to deviations to assess impact to product and manufacturing process; ensures timely closure of such investigations

· Partner with Commercial, Quality Assurance and CMC Regulatory Affairs SMEs to develop and operate appropriate commercial procedures to ensure the drug substance and drug product meets established quality standards and adheres to established and regulatory agency approved parameters

· Work closely with SMEs and CMOs to execute shipment of drug substance batches and drug product lots

· Partner with supply chain teams to design DS and DP production schedules while maximizing production and cost efficiencies

· Develop, maintain and communicate product manufacturing plans, timelines, milestones and budgets. Integrate and align commercial manufacturing activities with corporate development program objectives. Develop and apply resource and capacity models

· Stay current with state-of-the art approaches and applicable global regulations and industry standards

Ideal Candidate Profile >>>

A love of challenging, important work. We are a pragmatic team, driven to imagine and develop meaningful therapies for improving lives. All employees within our company play a unique and crucial role in our success, both in accomplishing our mission and building a positive company culture. As such, we are looking for someone with the right combination of knowledge, experience, and attributes for this role.

Knowledge and experience:

· BS/MS/Ph.D. in Chemistry, or related discipline with a minimum of 10+ years of experience, or a business degree with a minimum of 15 years of experience, in a CMC development and manufacturing organization

· Sense of urgency, ability to recognize time sensitivity, appetite to lead aggressive activity within the manufacturing function

· Flexible and adaptable style, achievement oriented by nature with a willingness and eagerness to take on challenges

· Visionary as well as tactile and concrete at an operational level.

· Demonstrated successful leadership in a pharmaceutical CMC drug substance and drug product development and manufacturing role

· Broad experience working with CDMOs and managing external development and manufacturing partners

· Expertise in oversight of GMP manufacturing, including tech transfer and process validation

· Understanding of supplier performance management (quality metrics, adherence to supply and quality agreements) and familiarity with commercial supply agreement negotiations

· Thorough understanding of global regulatory requirements for the manufacture, testing, and control of commercial drug substances

· Strong communication, negotiation, problem solving and decision-making skills at all levels of the organization, verbally and in writing

· Ability to work collaboratively to connect vision, strategy and goals and present plans, justifications and mitigation scenarios to executive management

· Effective written, oral communication and interpersonal skills

Attributes:

· A high level of curiosity, intelligence, ability to work independently, “can do” attitude, and ability to work cross-functionally. Strong initiative and follow-through are essential for this job.

· Specific personal characteristics include:

o Highly analytical and detail oriented

o Self-Starter

o Goal and data driven

o Ability to multi-task and shift priorities rapidly to meet tight deadlines

o Aspires to the highest scientific and ethical standards

o Keen to improve processes and overcome inefficiencies

The base pay range for this position is expected to be $225,000 - $250,000 annually, however the base pay offered may vary depending on location, market, job related knowledge, skills and capabilities, and experience. The total compensation package for this position also includes equity, bonus, and benefits.

#LI-MK1

#LI-MK1

If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Gong is seeking a highly motivated DevOps Engineering Manager - dedicated to developing our DevOps team in Dublin. This is a new team being built in our Dublin R&D hub. 

We’re looking for a hands-on and strategic DevOps Engineering Manager to lead and scale our Dublin-based DevOps function. You’ll start by managing a small team, focused on DevOps tasks in the products that Dublin teams are responsible for. 

You’ll be pivotal in designing, implementing and maintaining our cloud infrastructure, including,  Features, Day2 (maintenance), Security-related and FinOps parts of it. 

You’ll partner closely with our bigger DevOps group, Engineering, Security, and IT teams globally to ensure Gong’s systems are secure, scalable, and high-performing.

As one of the leaders in our Dublin R&D team, you’ll shape not only the infrastructure but also the culture and processes that support Gong’s next phase of innovation.

As the Manager, you will:

• Hire, Lead, mentor, and grow a small but high-impact DevOps engineering team in Dublin.
• Oversee the design, deployment, and continuous improvement of secured, scalable and reliable cloud infrastructure (primarily AWS).
• Drive the design and implementation of best Operational, Reliable and secure practices and tooling for CI/CD and monitoring.
• Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
• Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
• Impactful Contribution: Play a major part in shaping the company's cloud strategy, focusing on innovation and long-term success.
• Lead by example, driving continuous improvement and optimization of the team’s products and infrastructure.
• Coach, mentor, hire, and grow individuals on the team to reach their full potential.

You should apply if you are:

• 8+ years of experience in DevOps, Site Reliability, or Platform Engineering roles, with at least 3 years managing engineers.
• Proven track record of building and operating scalable cloud environments (AWS preferred).
• Deep understanding of infrastructure-as-code and GitOps methodologies  (Crossplane, Terraform, CloudFormation, Pulumi).
• Strong experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins, ArgoCD, CircleCI).

• Extensive experience with running  Kubernetes and container orchestration in production.
• A solid understanding of computer networking fundamentals, REST architecture, and cloud security concepts.

• Background in container security and Kubernetes security best practices.
• Experience working in a Java-based environment.
• Hands-on experience with observability tools (Prometheus, Grafana, Datadog, etc.).
• Excellent leadership, collaboration, and communication skills.
• Experience working in fast-paced, high-growth SaaS or product environments.
• Bonus: Experience working in a hybrid/global team across time zones.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.

#LI-OH1

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.

The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.

What will you do?

You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.

This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.

We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.

You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.

You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.

And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.

What are we looking for?

The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.

Beyond that:

Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.

Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.

AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.

Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.

Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.

Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.

Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?

Why Intercom, why now?

Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.

Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.

Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary, annual bonus and equity
• Regular compensation reviews - we reward great work!
• Generous paid time off above statutory minimum
• Hybrid working
• MacBooks are our standard, but we also offer Windows for certain roles when needed.
• Fun events for employees, friends, and family!

#LI-Hybrid

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by over 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What’s the opportunity?

We’re hiring an Engineering Manager for our AI Models Infrastructure Team in the AI Group. The AI Models Infrastructure team builds and operates the foundational infrastructure that empowers our teams to train and run Intercom’s own AI models.

This is a highly technical EM role - you’ll lead a team of expert engineers in a fast-evolving technical domain. In order to empower this team to be most effective, you will need prior experience in AI, and the appetite to continually invest in deepening your technical knowledge. 

Learn more about Intercom’s engineering culture at intercom.engineering, and more about Fin at fin.ai.

What will I be doing?

You will:

• Lead a high-performing team building the platform and infrastructure that power Intercom’s AI capabilities.
• Magnify the team’s effectiveness, whether that means removing impediments, or finding ways to accelerate their progress.
• Support teams of ML Scientists and Engineers building AI powered capabilities.
• Plan, prioritize, and deliver high-impact roadmaps in partnership with the team’s most senior engineers, balancing delivery, quality, and innovation.
• Empower the engineers on the team to act with agency and maximize their impact.
• Expand your scope over time, potentially taking ownership of additional platform domains as the team and AI initiatives grow.

What skills do I need?

• Experience training ML models and operating them in production, at scale.
• Experience leading infra or platform teams.
• Strong prior experience working as an engineer.
• Strong technical judgment and communication skills, enabling you to advocate for the team’s needs
• Adaptable leadership style suited to a group that will grow quickly, and change shape over time.
• Curiosity and enthusiasm for AI.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up.
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%.
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
• Flexible paid time off policy.
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by over 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What’s the opportunity?

We’re hiring an Engineering Manager for our AI Models Infrastructure Team in the AI Group. The AI Models Infrastructure team builds and operates the foundational infrastructure that empowers our teams to train and run Intercom’s own AI models.

This is a highly technical EM role - you’ll lead a team of expert engineers in a fast-evolving technical domain. In order to empower this team to be most effective, you will need prior experience in AI, and the appetite to continually invest in deepening your technical knowledge. 

Learn more about Intercom’s engineering culture at intercom.engineering, and more about Fin at fin.ai.

What will I be doing?

You will:

• Lead a high-performing team building the platform and infrastructure that power Intercom’s AI capabilities.
• Magnify the team’s effectiveness, whether that means removing impediments, or finding ways to accelerate their progress.
• Support teams of ML Scientists and Engineers building AI powered capabilities.
• Plan, prioritize, and deliver high-impact roadmaps in partnership with the team’s most senior engineers, balancing delivery, quality, and innovation.
• Empower the engineers on the team to act with agency and maximize their impact.
• Expand your scope over time, potentially taking ownership of additional platform domains as the team and AI initiatives grow.

What skills do I need?

• Experience training ML models and operating them in production, at scale.
• Experience leading infra or platform teams.
• Strong prior experience working as an engineer.
• Strong technical judgment and communication skills, enabling you to advocate for the team’s needs
• Adaptable leadership style suited to a group that will grow quickly, and change shape over time.
• Curiosity and enthusiasm for AI.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

#LI-Hybrid

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by over 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What’s the opportunity?

We’re hiring an Engineering Manager for our AI Models Infrastructure Team in the AI Group. The AI Models Infrastructure team builds and operates the foundational infrastructure that empowers our teams to train and run Intercom’s own AI models.

This is a highly technical EM role - you’ll lead a team of expert engineers in a fast-evolving technical domain. In order to empower this team to be most effective, you will need prior experience in AI, and the appetite to continually invest in deepening your technical knowledge. 

Learn more about Intercom’s engineering culture at intercom.engineering, and more about Fin at fin.ai.

What will I be doing?

You will:

• Lead a high-performing team building the platform and infrastructure that power Intercom’s AI capabilities.
• Magnify the team’s effectiveness, whether that means removing impediments, or finding ways to accelerate their progress.
• Support teams of ML Scientists and Engineers building AI powered capabilities.
• Plan, prioritize, and deliver high-impact roadmaps in partnership with the team’s most senior engineers, balancing delivery, quality, and innovation.
• Empower the engineers on the team to act with agency and maximize their impact.
• Expand your scope over time, potentially taking ownership of additional platform domains as the team and AI initiatives grow.

What skills do I need?

• Experience training ML models and operating them in production, at scale.
• Experience leading infra or platform teams.
• Strong prior experience working as an engineer.
• Strong technical judgment and communication skills, enabling you to advocate for the team’s needs
• Adaptable leadership style suited to a group that will grow quickly, and change shape over time.
• Curiosity and enthusiasm for AI.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up.
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%.
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
• Flexible paid time off policy.
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by over 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What’s the opportunity?

We’re hiring an Engineering Manager for our AI Models Infrastructure Team in the AI Group. The AI Models Infrastructure team builds and operates the foundational infrastructure that empowers our teams to train and run Intercom’s own AI models.

This is a highly technical EM role - you’ll lead a team of expert engineers in a fast-evolving technical domain. In order to empower this team to be most effective, you will need prior experience in AI, and the appetite to continually invest in deepening your technical knowledge. 

Learn more about Intercom’s engineering culture at intercom.engineering, and more about Fin at fin.ai.

What will I be doing?

You will:

• Lead a high-performing team building the platform and infrastructure that power Intercom’s AI capabilities.
• Magnify the team’s effectiveness, whether that means removing impediments, or finding ways to accelerate their progress.
• Support teams of ML Scientists and Engineers building AI powered capabilities.
• Plan, prioritize, and deliver high-impact roadmaps in partnership with the team’s most senior engineers, balancing delivery, quality, and innovation.
• Empower the engineers on the team to act with agency and maximize their impact.
• Expand your scope over time, potentially taking ownership of additional platform domains as the team and AI initiatives grow.

What skills do I need?

• Experience training ML models and operating them in production, at scale.
• Experience leading infra or platform teams.
• Strong prior experience working as an engineer.
• Strong technical judgment and communication skills, enabling you to advocate for the team’s needs
• Adaptable leadership style suited to a group that will grow quickly, and change shape over time.
• Curiosity and enthusiasm for AI.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary, annual bonus and equity
• Regular compensation reviews - we reward great work!
• Generous paid time off above statutory minimum
• Hybrid working
• MacBooks are our standard, but we also offer Windows for certain roles when needed.
• Fun events for employees, friends, and family!

#LI-Hybrid

What's the opportunity? 

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin is the most advanced customer service AI on the market, allowing businesses to deliver always-on, perfect customer support.

We are seeking a commercially-minded engineering leader to lead our Forward Deployed Engineering (FDE) New Business team in EMEA. This role is pivotal in helping Intercom scale its AI-first platform to the world’s most complex organisations.

You will own both the technical execution and the business value outcomes, ensuring that our high-stakes deployments result in tangible success for our customers.

About this role

This role is both strategic and hands-on. You will lead a Forward Deployed Engineering team that focuses on winning complex, large deals and navigating ambiguous customer engagements.

Unlike traditional engineering management roles, this position demands high commercial fluency and a tight feedback loop with our R&D teams. You will collaborate closely with Sales, Solutions and Product to not only deliver customer transformation but also to translate field experience into sharp, actionable feedback that shapes our roadmap.

This is a hands-on EM role — you’ll lead a team while remaining hands-on. We believe that an EM who occasionally works alongside ICs, actively engaging in strategic deals, will build up the knowledge and context required to inform strategic decision making and better support engineers in their team. This isn’t a temporary “player-coach” setup — it’s a deeply technical leadership role where technical guidance, architecture, demos, and product evaluation support are core to the job.

This is a fantastic opportunity for an experienced engineering manager without prior Forward Deployed Engineering experience to step directly into the world of AI customer service. You’ll learn what it takes to run enterprise deployments, and create leverage for Intercom and our customers.

What will I be doing? 

As a hands-on leader, you will:

• Lead, coach, and nurture a high-performing FDE team while operating under pressure in high-stakes customer engagements.
• Own end-to-end outcomes through clarity in communication, speed of execution, tight coordination, and technical quality.
• Operate as a player-coach, actively engaging in strategic deals while developing team capabilities. We value leaders who are in the details, and “show, not tell”.
• Lead discovery, design, and delivery of tailored technical solutions, including PoCs, evaluations and business value assessments.
• Champion a customer-obsessed culture, noticing early indicators of success or failure in customer engagements and raising and correcting them with urgency.
• Support opportunities with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
• Contribute to codifying successful deployments into reusable tools, playbooks, and inputs to the product roadmap, and create leverage for Intercom and our customers.
• Expand your scope over time, potentially supporting complex, seven-figure opportunities and representing Intercom and the FDE function externally through executive meetings and strategic events.

What skills do I need? 

• 3+ years of technical experience in roles such as Software Engineer, Forward Deployed Engineer, Solutions Architect, Applied AI or related technical roles.
• Having 2+ years of experience leading technical customer-facing teams, with a proven track record of mentoring and managing high-performing teams.
• Strong technical judgment and the ability to coach engineers through complex architectural trade-offs.
• Comfortable with a problem space that is ambiguous in nature, and capable of translating that ambiguity into clear signals for Product and Engineering and for positive customer outcomes.
• Ability to flex working hours to partner with global teams.
• Excellent communication and presentation skills.

Bonus skills & attributes 

• Experience selling and deploying AI, data, or highly technical products in complex enterprise environments.
• Curiosity and enthusiasm for AI, with a desire to learn how ML systems are developed and operated in production.
• Experience hiring and managing high-performing teams.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up

• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen

• Regular compensation reviews - we reward great work!

• Pension scheme & match up to 4%

• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents

• Flexible paid time off policy

• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones

• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 

• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's the opportunity? 

Intercom’s AI Group is responsible for defining new ML products, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. 
 
We are extremely product-focussed. Our team of 50+ ML scientists, ML engineers, designers and researchers works in partnership with other teams across the whole company. We move to production fast, often shipping to beta in weeks after a successful offline test. 
 
We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, novel applications of transformer neural networks and fine-tuned LLMs. We test and measure the real customer impact of everything we deploy. 
 
We plan to double in size, and are on the lookout for an experienced manager to manage a team of highly-performing ML scientists. Engineering managers in Intercom are not just people managers: they also have a track record of IC contributions, and can stay close to the work of their team. We won’t ask you to write code every day, but you should feel comfortable giving technical advice to your team and having a good deep grasp of what it should (or shouldn’t!) work on (and maybe even do an occasional code review or a PR).  

What will I be doing? 

• Managing, mentoring and coaching a team of 10+ ML scientists, spread across our three offices in Dublin, London and Berlin. 
• Collaborating with ML, engineering, product, and design leaders to shape work of the team and the impact it has on our products. 
• Enabling your team to achieve high levels of productivity, performance and reliability.
• Expanding the team and promoting its brand both internally and externally (recruitment, event planning, etc.).

What skills might I need? 

• Experience leading, developing and supporting ML teams that deliver impact quickly.
• A 5+ year track record of your own individual contributions in ML, AI, NLP, or data-related field.
• Excellent applied ML and coding skills.
• The ability to thrive in an ambiguous environment with a high degree of autonomy.
• Strong communication skills, both within technical teams and across disciplines.
• MSc or PhD in an ML-related field, or similar knowledge.

Bonus skills & attributes 

• Track record shipping ML user-facing products.
• Experience in a research environment.
• Deep experience in an applicable ML area - e.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering.
• Data skills: visualization, SQL etc.
• Deep knowledge of software engineering practices.
• Experience in recruiting ML scientists in a capacity similar to a hiring manager.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up.
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%.
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
• Flexible paid time off policy.
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Our Client Engagement Group helps Squarespace users grow their businesses by allowing them to create, target, and automate marketing campaigns. We power one-time email sends, automated messages triggered by customer actions, and audience segmentation, helping users deliver the right message to the right people at the right time.

We're looking for engineers to help build the systems behind campaign creation, audience management, segmentation, and automation. You'll collaborate with product managers, designers, and other engineers to deliver reliable and intuitive features that help our users engage their audiences.

We are directly responsible for the full lifecycle of customer data, which includes:

1. Ingestion & Aggregation: Designing and building low-latency, data pipelines to ingest, combine, and aggregate customer data from multiple internal and external sources.
2. Insight Generation: Leverage the aggregated data to develop advanced analytics and create comprehensive customer insights.
3. Compliance & Security: Ensuring all data infrastructure, pipelines, and storage follows strict security standards and regulatory compliance requirements.
4. Distribution & Access: Building and maintaining high-performance APIs to distribute these insights, powering the CRM frontends, internal reporting, and ultimately enabling data-driven decision-making for our customers.

This is a hybrid role based in our Dublin office. You'll report to the Engineering Team Manager and partner with a collaborative, high-performing team.

You'll Get To…

• Build: Low-latency, robust data pipelines to ingest, combine, and aggregate customer data from multiple internal and external sources, processing millions of data points every day.
• Collaborate: Work with product managers to translate our goals into features that deliver value for our users.
• Plan: Contribute to architecture discussions and design reviews, helping define how backend systems are built.
• Own: Oversee features throughout the development lifecycle, from implementation to launch and maintenance.

Who We're Looking For

• 3+ years of experience building backend systems in a production environment.
• Proficiency in Java, or another object-oriented programming language.
• Experience with system design, algorithms, and distributed systems concepts.
• Experience with databases (Postgres, MongoDB, or similar)Mentoring less experienced engineers.
• Experience with data pipeline orchestration (DBT, AirFlow).
• Experience with data management, data modeling, and data strategy.
• Experience with data compliance and security

Benefits & Perks

• Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision
• Life and Income Protection
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Pension benefits with employer match
• Flexible paid time off
• 26 weeks paid maternity leave & 12 weeks paid paternity leave
• 2 weeks paid family care leave
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Free lunch and snacks
• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid

A self-motivated EMEA Marketing Manager required to lead and execute regional marketing strategy and initiatives across our EMEA portfolio. This role requires a strong strategic thinker with excellent execution experience and one who thrives in a hyper growth environment.  Looking for a candidate that will deliver all the integrated marketing disciplines particularly ones that supports our brand presence, cross functional team communications, community engagement and event management.

Key Responsibilities

Marketing Strategy & Execution

• Develop and implement the EMEA regional marketing plan aligned with the marketing core objectives
• Execute integrated campaigns across digital, content, events, PR, and field marketing
• Partner closely with local teams to support local marketing initiatives
• Manage regional marketing budgets
• Detailed reporting and tracking

Brand & Communications

• Ensure consistent brand messaging across all regional activities
• Lead regional PR efforts, media engagement, and thought leadership initiatives whilst rolling into the corporate marketing team plan
• Develop localized content that resonates with EMEA audiences

Events & Field Marketing

• Plan and execute industry, customer and internal large summits
• Represent the company at key industry events across EMEA

Community Engagement & Stakeholder Relations (Bonus Experience)

• Support community engagement programs in key markets
• Partner with local stakeholders, educational institutions, and industry groups
• Contribute to CSR and sustainability storytelling initiatives

Market Intelligence & Performance

• Monitor regional market trends, competitor activity, and customer insights
• Track KPIs and optimize campaigns based on performance data
• Provide regular reporting to direct report

Candidate Profile

• 5–8+ years of marketing experience, ideally within data centers, digital infrastructure, cloud, or B2B technology. Whilst other industries considered

• Strong knowledge of regional marketing disciplines including:
• Field marketing
• Digital marketing
• Content marketing
• PR & communications
• Event marketing
• Account-based marketing
• Demonstrated ability to work independently and drive initiatives with minimal oversight
  
  
• A highly self-motivated, entrepreneurial mindset
  
  
• Excellent communication and stakeholder management skills
  
  
• Willingness and ability to travel across EMEA (30–40%)
  
  
• Experience in community engagement or public affairs is a strong advantage (Bonus)
  
  
• Bachelor’s degree in Marketing, Business, or related field (MBA a plus)

Key Competencies

• Strong execution capability
• Innovative and proactive approach
• Adaptable in a fast moving and changing environment
• Highly organized and detail-oriented
• Commercially aware and sales-aligned
• Culturally fluent across EMEA markets
• Marketing Systems; CRM – Hubspot, Project Management – Microsoft Planner, Creative – Canva
• Video production (Bonus)
• Multi-Lingual (Bonus)
• Community Engagement programs (Bonus)

Job purpose

As a Manager, External Manufacturing and Supply Operations, you are responsible for the end-to-end technical and operational oversight of external manufacturing and supply activities across a network of Contract Manufacturing Organizations (CMOs). This role sits at the core of Manufacturing and External Supply Operations and requires a strong technical foundation, the ability to manage multiple concurrent priorities, and to operate effectively in a fast-paced, ambiguous environment.

This position places particular emphasis on batch record review and approval, process oversight, and technical decision-making, ensuring that manufacturing activities are executed in full compliance with cGMP standards and aligned with global supply requirements.

You will collaborate cross-functionally with Quality Assurance, Technical Operations, Regulatory Affairs, and Supply Chain to ensure robust, compliant, and reliable supply for both clinical and commercial products. You will report to the Director, External Supply Operations.

Responsibilities

• Build and maintain strong, technically credible relationships with external CMOs and internal cross-functional stakeholders
• Provide hands-on technical oversight of manufacturing operations at CMOs, ensuring adherence to validated processes, regulatory expectations, and internal standards
• Own and lead the review and approval of batch records, ensuring accuracy, completeness, and compliance with cGMP and product specifications
• Act as the technical authority for batch disposition readiness and support, identifying and resolving issues that may impact product quality or release timelines
• Ensure prompt execution of manufacturing and supply plans, proactively identifying risks and implementing mitigation strategies
• Drive investigation and resolution of deviations, OOS/OOT events, and product complaints, including leading or supporting root cause analysis (RCA) and CAPA development
• Provide technical input and oversight for change controls, ensuring appropriate impact assessments and alignment with regulatory filings and process validation state
• Develop and support deep understanding of manufacturing processes (API, Drug Product, and Packaging) to enable effective troubleshooting and continuous improvement
• Review and approve technical documentation, including but not limited to:
  
  
  • Batch manufacturing and packaging records
  • Specifications and master data
  • Validation protocols and reports (IQ/OQ/PQ)
  • Stability protocols and reports
  • Change controls and deviations
    
    
• Support process validation and ongoing process verification, ensuring continued state of control at CMOs
• Play a key role in technology transfers, process scale-up, and site onboarding, ensuring technical robustness and successful execution
• Partner with Quality and CMO teams to monitor batch execution in real time, ensuring proactive issue identification and resolution
• Ensure effective management of BOMs, master data, and ERP/MRP systems to support accurate production planning and execution
• Lead or participate in routine governance and operational meetings with CMOs, driving accountability and performance improvements
• Support regulatory submissions and CMC activities, ensuring technical accuracy and consistency with manufacturing processes
• Maintain oversight of inventory, production schedules, and supply continuity, ensuring alignment with demand and minimizing supply risk
• Drive a continuous improvement culture, identifying opportunities to enhance process robustness, reduce deviations, and improve right-first-time performance

Qualifications

Education & Core Experience

• BS/BA Degree in Life Sciences, Engineering, or related discipline desirable
• 10+ years’ experience across pharmaceutical manufacturing, technical operations, or external supply in a regulated environment
• Strong cGMP manufacturing experience within a pharmaceutical plant environment, with direct exposure to shop-floor operations and batch execution
• Demonstrated expertise in batch record review and approval, with a deep understanding of critical process parameters, in-process controls, and data integrity
• Proven experience working with external CMOs, providing technical oversight and driving performance in outsourced manufacturing environments
• Strong technical knowledge across Drug Product, API, and Packaging operations, with the ability to troubleshoot complex manufacturing issues
• Hands-on experience in deviation management, investigations (OOS/OOT), and CAPA implementation
• Solid understanding of process validation, lifecycle management, and continued process verification
• Experience supporting or leading technology transfers and process scale-up activities
• Strong working knowledge of global regulatory requirements (FDA, EMA, ICH, EU GMP)
• Experience with ERP/MRP systems and manufacturing data structures (BOMs, master data)
• Proven ability to apply risk management principles and make sound technical decisions under pressure
• Excellent communication skills, with the ability to clearly articulate complex technical issues to diverse stakeholders
• Ability to operate effectively in a fast-paced, high-growth environment, managing multiple priorities simultaneously
• Willingness to travel (~25%) to support CMO oversight and on-site technical activities
  
  #LI-HYBRID

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Senior Engineering Manager for Toast Web Platform (PLEX) and Product Led Growth (PLG), you will lead the strategy and execution behind Toast’s core web platform and growth surfaces, shaping how teams build, ship, and scale high quality web experiences across the company. You will guide the evolution of our component library, tooling, build systems, and micro frontend architecture while partnering closely with product, design, and engineering leaders to unlock faster experimentation and measurable customer impact. Working across discovery, activation, conversion, and re engagement, you will empower teams to move quickly without sacrificing reliability or performance. Your leadership will elevate the frontend development experience at Toast while driving growth outcomes that directly influence adoption, retention, and long term value across our web ecosystem.

A day in the life (Responsibilities)

• Lead the technical vision and execution for Toast’s web platform and growth surfaces, driving business impact across the customer lifecycle.
• Create leverage for dozens of product teams by improving developer experience, performance, and reliability across hundreds of SPAs.
• Break down large platform and growth initiatives into clear, incremental milestones that deliver measurable outcomes.
• Establish and uphold frontend standards, architecture patterns, and best practices across the organization.
• Coach and mentor engineers and managers, helping them grow technically and as leaders.
• Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.

What you'll need to thrive (Requirements)

• 5+ years of experience leading high performing frontend or platform engineering teams in production environments.
• Strong background in modern web architecture, including component libraries, build systems, CI CD, and microfrontend patterns.
• Experience owning or contributing to internal developer platforms that support multiple product teams.
• Demonstrated success partnering with product stakeholders to drive measurable growth outcomes such as activation or conversion improvements.
• Ability to translate broad strategic goals into clear technical roadmaps and execution plans.
• Strong communication and leadership skills with experience influencing senior technical and product leaders.
• Track record of mentoring engineers and building inclusive, high ownership teams.

Nice to Haves:

• Experience leading teams that sit at the intersection of platform enablement and customer facing product surfaces.
• Background in experimentation driven product development or product led growth environments.

*** This is a hybrid role requiring in-office presence two days per week ***

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About the role:  

We are in search of a self-motivated, solution-oriented and experienced Engineering Manager to join our Affinidi Elements team. In this role, you will work with global peers on teams dedicated to areas of the product portfolio, from the product, design, infrastructure, architecture, and back/front-end engineering teams. You will be responsible for leading continued enhancement and development of a multi-component platform, where your expert skills in designing, architecting, and building quality systems will intersect with your leadership skills of building high performing team culture and growing your team members.  
 
Our work culture at Affinidi is shaped by the following tenets:   

• We are unapologetically customer-focused 
• We invest in cultures and teams to enable high performance 
• We embrace experimentation and build fast 
• We have the courage to be misunderstood 
• We work together to unlock data 

What’s in it for you:   

• Lead the engineering team to develop features and improvements to the Affinidi Elements product in a secure, well-tested, and performant way, primarily using Typescript with NodeJs and React. 
• Analyze and interpret highly complex problems and convert them into actionable tasks for the team. 
• Collaborate with Product Management and other stakeholders (e.g. UX) to maintain a high bar for quality in a fast-paced, iterative environment.
• Collaborate in building the product and technology roadmap with peers, product managers, designers, and stakeholders.   
• Advocate for improvements to product quality, security, and performance.
• Guide the team in solving technical problems with large scope and complexity.
• Guide the team in crafting code that meets our internal standards for style, maintainability, and best practices for a high-scale systems environment. Maintain and advocate for these standards through best practices within the team and department.  
• Own delivery of significantly complex features and improvements. Collaborate with cross-functional teams and peers on larger projects.  
• Lead by example and constantly coach and mentor engineers in achieving the next level of career and professional growth.  
• Lead and create a diverse, dynamic, collaborative, transparent culture where everyone's ideas and opinions are equally valued.

You will be a great match if you:  

• Have experience with a proven track record of leading engineering teams delivering production-quality products in fast-paced, global environments. 
• Possess strong leadership skills in setting vision, fostering autonomy, mentoring, and driving collaboration across global, fast-paced environments. 
• Have strong experience leading teams to deliver production-quality products according to industry standards, combined with excellent technical writing skills and the ability to guide the development and deployment of complex systems into production. 
• Are a hands-on technical leader with strong coding skills and a pragmatic approach—able to balance direct contribution with strategic delegation.
• Deep experience in diagnosing and preventing performance and optimization issues, and passionate about scaling knowledge through mentorship. 
• Champion clean architecture, CI/CD, testing best practices, and coding standards. 
• Bring a solid background in cloud-native environments (AWS serverless preferred), microservices, and event-driven architectures.
• Proficient in design patterns and architectural documentation (C4 Model, ADRs). 
• Have experience in building developer tools such as CLIs, SDKs, and developer portals, ensuring seamless developer workflows. 
• Possess extensive experience with JavaScript, TypeScript, Node.js, and React; Familiarity with other languages like Rust, Dart, or Go is a plus. 
• Are hands-on with REST APIs, Test-Driven Development, and committed to privacy by design, security, high-performance systems, and inclusive communication. 

What can you expect from us:  

• Hybrid working model  
• Flexible working hours  
• Unlimited vacation policy  
• Competitive compensation package  
• Work within international environment  
• Learning Budget  
• Mobile Allowance  
• Home Office Allowance  
• Urban Sport Membership  

Sounds like you? Apply now!  

#LI-DS1 

About the role:  

We are in search of a self-motivated, solution-oriented and experienced Engineering Manager to join our Affinidi Elements team. In this role, you will work with global peers on teams dedicated to areas of the product portfolio, from the product, design, infrastructure, architecture, and back/front-end engineering teams. You will be responsible for leading continued enhancement and development of a multi-component platform, where your expert skills in designing, architecting, and building quality systems will intersect with your leadership skills of building high performing team culture and growing your team members.  
 
Our work culture at Affinidi is shaped by the following tenets:   

• We are unapologetically customer-focused 
• We invest in cultures and teams to enable high performance 
• We embrace experimentation and build fast 
• We have the courage to be misunderstood 
• We work together to unlock data 

What’s in it for you:   

• Lead the engineering team to develop features and improvements to the Affinidi Elements product in a secure, well-tested, and performant way, primarily using Typescript with NodeJs and React. 
• Analyze and interpret highly complex problems and convert them into actionable tasks for the team. 
• Collaborate with Product Management and other stakeholders (e.g. UX) to maintain a high bar for quality in a fast-paced, iterative environment.
• Collaborate in building the product and technology roadmap with peers, product managers, designers, and stakeholders.   
• Advocate for improvements to product quality, security, and performance.
• Guide the team in solving technical problems with large scope and complexity.
• Guide the team in crafting code that meets our internal standards for style, maintainability, and best practices for a high-scale systems environment. Maintain and advocate for these standards through best practices within the team and department.  
• Own delivery of significantly complex features and improvements. Collaborate with cross-functional teams and peers on larger projects.  
• Lead by example and constantly coach and mentor engineers in achieving the next level of career and professional growth.  
• Lead and create a diverse, dynamic, collaborative, transparent culture where everyone's ideas and opinions are equally valued.

You will be a great match if you:  

• Have experience with a proven track record of leading engineering teams delivering production-quality products in fast-paced, global environments. 
• Possess strong leadership skills in setting vision, fostering autonomy, mentoring, and driving collaboration across global, fast-paced environments. 
• Have strong experience leading teams to deliver production-quality products according to industry standards, combined with excellent technical writing skills and the ability to guide the development and deployment of complex systems into production. 
• Are a hands-on technical leader with strong coding skills and a pragmatic approach—able to balance direct contribution with strategic delegation.
• Deep experience in diagnosing and preventing performance and optimization issues, and passionate about scaling knowledge through mentorship. 
• Champion clean architecture, CI/CD, testing best practices, and coding standards. 
• Bring a solid background in cloud-native environments (AWS serverless preferred), microservices, and event-driven architectures.
• Proficient in design patterns and architectural documentation (C4 Model, ADRs). 
• Have experience in building developer tools such as CLIs, SDKs, and developer portals, ensuring seamless developer workflows. 
• Possess extensive experience with JavaScript, TypeScript, Node.js, and React; Familiarity with other languages like Rust, Dart, or Go is a plus. 
• Are hands-on with REST APIs, Test-Driven Development, and committed to privacy by design, security, high-performance systems, and inclusive communication. 

What can you expect from us:  

• Hybrid working model  
• Flexible working hours  
• Unlimited vacation policy  
• Competitive compensation package  
• Work within international environment  
• Learning Budget  
• Mobile Allowance  
• Home Office Allowance  
• Urban Sport Membership  

Sounds like you? Apply now!  

#LI-DS1 

About the role:  

We are in search of a self-motivated, solution-oriented and experienced Engineering Manager to join our Affinidi Elements team. In this role, you will work with global peers on teams dedicated to areas of the product portfolio, from the product, design, infrastructure, architecture, and back/front-end engineering teams. You will be responsible for leading continued enhancement and development of a multi-component platform, where your expert skills in designing, architecting, and building quality systems will intersect with your leadership skills of building high performing team culture and growing your team members.  
 
Our work culture at Affinidi is shaped by the following tenets:   

• We are unapologetically customer-focused 
• We invest in cultures and teams to enable high performance 
• We embrace experimentation and build fast 
• We have the courage to be misunderstood 
• We work together to unlock data 

What’s in it for you:   

• Lead the engineering team to develop features and improvements to the Affinidi Elements product in a secure, well-tested, and performant way, primarily using Typescript with NodeJs and React. 
• Analyze and interpret highly complex problems and convert them into actionable tasks for the team. 
• Collaborate with Product Management and other stakeholders (e.g. UX) to maintain a high bar for quality in a fast-paced, iterative environment.
• Collaborate in building the product and technology roadmap with peers, product managers, designers, and stakeholders.   
• Advocate for improvements to product quality, security, and performance.
• Guide the team in solving technical problems with large scope and complexity.
• Guide the team in crafting code that meets our internal standards for style, maintainability, and best practices for a high-scale systems environment. Maintain and advocate for these standards through best practices within the team and department.  
• Own delivery of significantly complex features and improvements. Collaborate with cross-functional teams and peers on larger projects.  
• Lead by example and constantly coach and mentor engineers in achieving the next level of career and professional growth.  
• Lead and create a diverse, dynamic, collaborative, transparent culture where everyone's ideas and opinions are equally valued.

You will be a great match if you:  

• Have experience with a proven track record of leading engineering teams delivering production-quality products in fast-paced, global environments. 
• Possess strong leadership skills in setting vision, fostering autonomy, mentoring, and driving collaboration across global, fast-paced environments. 
• Have strong experience leading teams to deliver production-quality products according to industry standards, combined with excellent technical writing skills and the ability to guide the development and deployment of complex systems into production. 
• Are a hands-on technical leader with strong coding skills and a pragmatic approach—able to balance direct contribution with strategic delegation.
• Deep experience in diagnosing and preventing performance and optimization issues, and passionate about scaling knowledge through mentorship. 
• Champion clean architecture, CI/CD, testing best practices, and coding standards. 
• Bring a solid background in cloud-native environments (AWS serverless preferred), microservices, and event-driven architectures.
• Proficient in design patterns and architectural documentation (C4 Model, ADRs). 
• Have experience in building developer tools such as CLIs, SDKs, and developer portals, ensuring seamless developer workflows. 
• Possess extensive experience with JavaScript, TypeScript, Node.js, and React; Familiarity with other languages like Rust, Dart, or Go is a plus. 
• Are hands-on with REST APIs, Test-Driven Development, and committed to privacy by design, security, high-performance systems, and inclusive communication. 

What can you expect from us:  

• Hybrid working model  
• Flexible working hours  
• Unlimited vacation policy  
• Competitive compensation package  
• Work within international environment  
• Learning Budget  
• Mobile Allowance  
• Home Office Allowance  
• Urban Sport Membership  

Sounds like you? Apply now!  

#LI-DS1 

About the role:  

We are in search of a self-motivated, solution-oriented and experienced Engineering Manager to join our Affinidi Elements team. In this role, you will work with global peers on teams dedicated to areas of the product portfolio, from the product, design, infrastructure, architecture, and back/front-end engineering teams. You will be responsible for leading continued enhancement and development of a multi-component platform, where your expert skills in designing, architecting, and building quality systems will intersect with your leadership skills of building high performing team culture and growing your team members.  
 
Our work culture at Affinidi is shaped by the following tenets:   

• We are unapologetically customer-focused 
• We invest in cultures and teams to enable high performance 
• We embrace experimentation and build fast 
• We have the courage to be misunderstood 
• We work together to unlock data 

What’s in it for you:   

• Lead the engineering team to develop features and improvements to the Affinidi Elements product in a secure, well-tested, and performant way, primarily using Typescript with NodeJs and React. 
• Analyze and interpret highly complex problems and convert them into actionable tasks for the team. 
• Collaborate with Product Management and other stakeholders (e.g. UX) to maintain a high bar for quality in a fast-paced, iterative environment.
• Collaborate in building the product and technology roadmap with peers, product managers, designers, and stakeholders.   
• Advocate for improvements to product quality, security, and performance.
• Guide the team in solving technical problems with large scope and complexity.
• Guide the team in crafting code that meets our internal standards for style, maintainability, and best practices for a high-scale systems environment. Maintain and advocate for these standards through best practices within the team and department.  
• Own delivery of significantly complex features and improvements. Collaborate with cross-functional teams and peers on larger projects.  
• Lead by example and constantly coach and mentor engineers in achieving the next level of career and professional growth.  
• Lead and create a diverse, dynamic, collaborative, transparent culture where everyone's ideas and opinions are equally valued.

You will be a great match if you:  

• Have experience with a proven track record of leading engineering teams delivering production-quality products in fast-paced, global environments. 
• Possess strong leadership skills in setting vision, fostering autonomy, mentoring, and driving collaboration across global, fast-paced environments. 
• Have strong experience leading teams to deliver production-quality products according to industry standards, combined with excellent technical writing skills and the ability to guide the development and deployment of complex systems into production. 
• Are a hands-on technical leader with strong coding skills and a pragmatic approach—able to balance direct contribution with strategic delegation.
• Deep experience in diagnosing and preventing performance and optimization issues, and passionate about scaling knowledge through mentorship. 
• Champion clean architecture, CI/CD, testing best practices, and coding standards. 
• Bring a solid background in cloud-native environments (AWS serverless preferred), microservices, and event-driven architectures.
• Proficient in design patterns and architectural documentation (C4 Model, ADRs). 
• Have experience in building developer tools such as CLIs, SDKs, and developer portals, ensuring seamless developer workflows. 
• Possess extensive experience with JavaScript, TypeScript, Node.js, and React; Familiarity with other languages like Rust, Dart, or Go is a plus. 
• Are hands-on with REST APIs, Test-Driven Development, and committed to privacy by design, security, high-performance systems, and inclusive communication. 

What can you expect from us:  

• Hybrid working model  
• Flexible working hours  
• Unlimited vacation policy  
• Competitive compensation package  
• Work within international environment  
• Learning Budget  
• Mobile Allowance  
• Home Office Allowance  
• Urban Sport Membership  

Sounds like you? Apply now!  

#LI-DS1 

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Toast Retail team is at the forefront of this exciting evolution. We’re building innovative features that adapt Toast’s powerful platform to meet the unique needs of retailers, expanding our impact and delivering best-in-class experiences to a broader market.

The Toast Retail team is pioneering how Toast serves businesses beyond the restaurant space. We’re focused on building powerful, intuitive tools that meet the unique needs of modern retailers — inventory management, supplier relationships, purchase orders, and more. As a team, we operate like a startup within Toast, balancing greenfield development with the scale of a mature platform. The Retail Experience (RXP) squad is a high-impact team focused on transforming Toast into a world-class experience for retailers. While retail adoption has grown significantly, we consistently hear that Toast doesn’t always feel like it was built for retail. RXP’s mission is to close that gap. We identify friction across the retail customer journey — from onboarding to daily operations — and deliver cohesive, retail-first improvements across Toast’s ecosystem.

Our work spans the Retail module and the broader Toast platform, ensuring that retail customers feel understood and supported from day one through long-term success.

A day in the life (Responsibilities)

As an Engineering Manager on the Retail Experience team, you’ll play a leading role in designing and developing intuitive, performant, and delightful user experiences. You’ll work closely with product managers, designers, and other engineers to bring new features to life. And you’ll play a leading role in organizing, strategizing, and prioritizing the team’s work. If you love working in a fast-paced environment, driving innovation, and seeing your work make a real impact — we’d love to meet you. Here’s what you’ll be doing:

• Drive delivery of business outcomes, including planning and execution
• Collaborate closely with PM and UX to define actionable, valuable work for the team
• Collaborate with stakeholders across the organization to help your teams accomplish their goals
• Oversee end-to-end delivery of software, including team ownership of monitoring and production issues
• Guide the team’s quality and testing strategy 
• Coach engineers for professional and technical development 
• Recruit and onboard new team members

What you'll need to thrive (Requirements)

• Experience managing engineering teams
• Experience writing, delivering, and operating software in a SaaS environment
• Experience mentoring and developing successful teams
• Experience deeply collaborating with PM and UX partners
• Strong technical background that you use to guide your team’s decisions and plans
• Comfortable working in a fast-moving team, balancing quality and speed
• A desire to build a diverse team that wins together and prioritizes customer success
• Bonus: Experience in Retail software, or designing systems for new customer verticals.

**This role requires you to work two days per week in the Dublin office**

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Title: Senior Site Reliability Engineer

Department: Platform Engineering

Reports To: Senior Manager, Site Reliability and Platform

FLSA Status: Exempt

Location: Ireland (Remote)

Job Summary

We are seeking a Senior Site Reliability Engineer to join our Platform Engineering team. In this role, you will be instrumental in designing, deploying, and maintaining high-availability infrastructure  leveraging automation, infrastructure-as code, and advanced monitoring. You’ll partner closely with our application engineering teams to ensure our services meet the highest standards of reliability, performance, and security.

Key Responsibilities:

Senior SREs at Prove are responsible for driving 99.999% uptime for existing and developing products. Implementing, automating, and developing infrastructure are methods to these outcomes. Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their previous relevant experience. 

Lead

• Contribute to infrastructure system design and application architecture within Platform Engineering and across engineering teams
• Develop and implement infrastructure-as-code standards using tools like Terraform and/or OpenTofu
• Act as a strong technical partner with our engineering teams
• Champion observability with product owners and engineering teams

Optimize

• Improve new and existing systems by increasing reliability, performance, and scalability
• Automate routine operational tasks to reduce toil and improve efficiency
• Ensure infrastructure security compliance and implement least-privilege access controls
• Enhance existing CI/CD pipelines and feedback loops for maximum reliability
• Enable auto-scaling infrastructure based on custom metrics for applications and critical observability infrastructure
  
  

Respond

• Participate in a 24/7 on-call rotation every 6-7 weeks, respond to our most critical alerts and resolve challenging events
• Conduct thorough post-incident reviews and implement preventative measures
• Use observability data to perform root cause analysis and identify system improvements

Required Qualifications

• 6+ years of experience in Site Reliability Engineering, Platform Engineering, or equivalent experience
• Software Engineering roles with a strong infrastructure, operations, and/or production engineering aspect also qualify.
• 2+ years of experience in technical project leadership
• Deep understanding of cloud platforms, preferably AWS
• Expert knowledge of observability platforms and practices (e.g., tracing, metrics, logging) with hands-on experience using tools like Prometheus, Grafana, Honeycomb and OpenTelemetry 
• Strong experience with Kubernetes, container orchestration and Gitops methodologies
• Experience with infrastructure-as-code tools (Terraform, Terragrunt, Spacelift, OpenTofu)
• Skilled proficiency in at least one programming language (Java, Go, Python)
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Preferred Qualifications

• Experience with distributed systems and microservice architectures
• Experience working in a high compliance environment
• Hand-on experience instrumenting code with OpenTelemetry
• Deep familiarity with service mesh technologies 
• Contributions to open-source projects
• Experience in the identity verification or financial technology industry
• Application development experience

This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The anticipated salary range for this role is EUR 90,000 - 105,000 plus variable commission / company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.