Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Worldwide Alliances & Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships provide Stripe with the opportunity to unlock our market opportunity, supporting us in accelerating our users growth across all market segments from Startup to Enterprise companies.

What you’ll do

We are looking for an enthusiastic Partner Development Manager (PDM) to join the EMEA Alliances & Channels team. As a Partner Development Manager (PDM) , you will cultivate and develop Stripe’s Consulting/Services partnerships specifically with Commerce agencies across EMEA.

This is both a partner relationship and a revenue-generating role working daily with the regional sales teams. This highly cross functional role also includes executing Stripe’s global partner programs, partner marketing, partner enablement and partner co-selling initiatives across the region, driving partner participation and engagement. 

As the successful candidate, you will have experience in sales and/or partner management in the high tech or payments industry, preferably with experience working with consulting (Systems Integrators, Services firms, Development Agencies) and/or technology (software companies, ISVs, cloud companies, infrastructure companies) partnerships. The successful candidate will have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally. An understanding of the economics of the payments space and the ecommerce ecosystem would be a bonus.

Responsibilities

• Identify, recruit and manage a portfolio of Commerce focused Consulting partners that can meet the needs of the Mid Market and Enterprise sales team. 
• Work with the Partner Solution Engineering team to ensure these partners are technically proficient and certified on Stripe 
• Optimize partner performance through partner plans, business reviews, identify additional business opportunities to expand revenue and deploy a joint sales approach with Stripe’s top partners and Stripe’s sales team in the region
• Work with the program, marketing and sales teams on the execution of partner programs, events, sales engagement, building playbooks and collateral to enable partners to sell into customers effectively
• Report out on a regular cadence to all key stakeholders, with a strong analytical approach and crisp communication style

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3-5 years in partnerships and/or sales for high-tech or financial services organizations
• Successful track record of developing and growing partnerships 
• Professional and technical knowledge, as well as an understanding of industry trends and the key players in the competitive landscape
• Proven ability to consistently meet and exceed sales targets and quotas.
• Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
• Highly organized self starter with strong multi-tasking skills, who can take ownership, influence others and be efficient in ambiguous situations
• Strong written and verbal communication skills
• Bachelor’s Degree
• Willingness to travel

Preferred qualifications

• Experience working in the financial services/payments industry

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The payments landscape is changing rapidly and our team is at the forefront of this change. Depending on where you live, you may be used to paying with a credit card (United States), iDEAL (Netherlands) or UPI (India), amongst hundreds of other global payment methods. It turns out how you pay is increasingly dependent on where you are and what business you're buying from.

The Local Payment Methods team is responsible for Stripe's fastest growing payments business. These payment methods are often the single largest conversion improvement merchants can make to their checkout, driving double-digit increases in checkout conversion. They represent billions of dollars in payments volume each month and are core to Stripe's growth strategy. We build payment methods that help businesses drastically increase their revenues and grow their business. Additionally, we also build the platform that allows us to build and distribute payment methods at scale.

What you’ll do

We're looking for a Product Manager to own relationships with some of the world's largest payment providers and drive billions in payment volume growth. In this role, you will leverage your extensive experience turning ambiguous problems into clear and actionable deliverables, aligning internal and external leaders on a shared, ambitious vision.

You'll work closely with Stripe users to understand their needs to drive payments performance, and match those to the unique capabilities of Stripe's most strategic payment method partners—including global leaders in Buy Now Pay Later and digital wallet solutions. This will involve close collaboration with Stripe's and our financial partners' product and engineering organizations to prioritize valuable investments over a multi-quarter roadmap, considering distribution potential, performance, risk and costs.

Responsibilities

• Develop the long-term vision and strategy for your pillar within the Local Payment Methods team, and create and execute on a compelling roadmap.
• Deeply understand Stripe users' (merchants and partners) needs by spending time with partnership managers, risk, legal, compliance, data science, engineering, products, and go-to-market teams, and by observing patterns and trends across their feedback and the industry.
• Drive adoption of strategic payment methods across Stripe's merchant base, working with go-to-market teams to identify and unlock new distribution opportunities (e.g., enabling payment methods acceptance cross-border, or for new use cases like recurring or agentic payments).
• Partner closely with Risk teams to ensure sustainable growth, implementing controls and enforcement strategies that protect both Stripe and our financial partners while maximizing approval rates and minimizing losses.
• Collaborate with product marketing and go-to-market teams to turn your multi-quarter roadmap into compelling and actionable narratives.
• Build deep user empathy with both Stripe's merchants and financial partners, understanding global payment industry trends and competitors' offerings to influence Stripe's roadmap effectively.
• Work closely with Stripe and our financial partners' product and engineering organizations to define the most valuable investments, factoring in aspects such as distribution potential, performance, costs, and risks.
• Collaborate with partnership managers to develop joint product roadmaps with payment partners, securing shared alignment and navigating competing priorities between internal goals and partner objectives.
• Become a subject-matter expert for a subset of Stripe's most strategic payment partners, ensuring they receive the support and insights needed to succeed.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years in a product management or product-adjacent role, with a proven track record building highly impactful products
• Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale.
• Ability to effectively communicate with and influence both user-facing and partner-facing stakeholders.
• Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems
• Strong analytical capabilities with experience defining and tracking success metrics, running experiments (e.g., holdback tests), and using data to measure product impact on revenue, conversion, and margins.
• Experience working on products that require aligning multiple stakeholders, developing joint roadmaps, and navigating competing priorities between internal goals and external partner objectives.
• Ability to thrive in a dynamic and fast-paced environment with significant autonomy and responsibility.
• Background delivering successfully on multi-quarter roadmaps and aligning diverse stakeholders to achieve shared goals.
• Strong business acumen and comfort with complex ecosystem and platform-level problems.

Preferred qualifications

• Experience with online payments, deep understanding of the conversion, costs, and risk trade-offs.
• Experience optimizing revenue outcomes for an online payments business
• Experience working with financial partners and users from various geographies and cultures.
• Experience building platform or marketplace products where success requires balancing multiple stakeholder interests and creating value for all participants in the ecosystem.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Associate (SDA) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

What you’ll do

Responsibilities

• Research and create outreach materials for high value prospects, in partnership with SDRs and AEs
• Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings
• Execute outbound sales plays created by marketing
• Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

Minimum requirements

• Fluent in German and English
• A track record of top performance or prior success
• Superior verbal and written communication skills
• Self starter who is able to operate in a hyper growth environment
• This role requires in-office participation three (3) days per week in our Dublin office

Preferred qualifications

• Professional experience

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

About the team

The EMEA Startup team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing Startup customers. 

What you’ll do

As a Sales Manager for Startups - Early Growers at Stripe, you will be crucial in driving Stripe's expansion by fostering growth among our existing high potential top startups.

 Your role involves leading and coaching a team of high-performing Account Executives, empowering them to achieve ambitious targets. You will also directly engage with users. We seek an individual eager to collaborate with a top-tier team to navigate intricate organizations, identify new opportunities to leverage payments for competitive advantage, and innovate our joint go-to-market strategies.

You will manage a team of Startup AEs, focusing on supporting the growth of the top Startup users in EMEA. This team will partner with high-potential startups in our install base. Your goal is to provide hands-on business consultancy, optimize Stripe integrations, and uncover commercial upsell opportunities for Stripe.

Responsibilities

• Recruit, develop and lead a team of sales professionals, with a particular focus on the Funded  Startup segment across EMEA
• Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics
• Prioritise top startup users and be accountable for increasing existing revenue at high rates of growth 
• Driving deal strategy and execution including strong pipeline development, opportunity management, and forecasting
• Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe
• Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others
• Participate in industry events to help support positive market awareness

Minimum requirements

• 8+ years of relevant sales experience - particularly managing existing business accounts
• Experience consistently forecasting and managing a high growth business for multiple quarters
• Thrives in settings with a high level of autonomy to create strategy, direction, and structure
• Ability to hire, train, and coach a high-performance sales team
• Ability to build executive relationships with customers and ecosystem partners
• Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms

Preferred requirements

• Experience with and knowledge of the EMEA Startups ecosystem

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Payments Intelligence is dedicated to simplifying and scaling online payments for merchants. Our primary objective is to maximize payment performance by optimizing conversion rates, minimizing costs, and managing fraud, regardless of whether a merchant processes payments via Stripe. We are responsible for developing products such as Radar, Authorization Boost and Authentication, focusing on the creation of high-performance services and seamless user experiences. By integrating real-time predictions into Stripe’s core infrastructure, we design ML-driven controls that empower users to manage their businesses with precision.

What you’ll do

We’re looking for a leader who has a strong background in building successful products as well as passion for leading a team to solve challenging and new problems, as well as developing empathetic partnerships with other Stripe teams to understand their use-cases and unlock new capabilities. You’ll have plenty of opportunities to be hands-on building key systems, and will be directly responsible for the successful delivery of large-scale technical efforts as well acting as a technical mentor and leader for Stripe engineers.

Responsibilities

• Enable the team to work with a wide range of systems, processes, and technologies to own and solve problems from end-to-end.
• Support the engineering team in building experiences for businesses that range from high growth startups to leading global companies providing them with the tools so they can run their business 
• Collaborate with stakeholders across the organization such as product, design, infrastructure, marketing and operations.
• Lead and manage processes to help the team do its best work and engage effectively with the rest of Stripe.
• Recruit great engineers, in collaboration with Stripe’s recruiting team
• Develop engineers on the team, helping them advance in their careers
• Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 5 years of experience managing teams that shipped high-quality products.
• An entrepreneurial mindset
• Successfully recruited and built great teams.
• Works effectively cross-functionally and is able to think rigorously, communicate effectively, and make or coordinate hard decisions and trade-offs.
• Thrives with a high degree of autonomy and responsibility in an ambiguous environment.
• Technical acumen to drive clarity with staff engineers about architecture and technical strategic decisions.
• Encourage a healthy and inclusive work environment that’s both challenging and supportive.

Preferred qualifications

• Have experience with financial product companies and interest in financial products and markets.
• Strong written and verbal communication skills for different audiences (leadership, users, company-wide).
• Strong quantitative and analytical background.
• Productively lead distributed teams.

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Manager at Stripe, you will drive Stripe’s future growth engine by leading a team of inbound and/or outbound SDRs. You will be working with the Stripe’s Sales teams to build Stripe’s sales pipeline. As a Sales Development manager, you’ll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with the team. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills.

We take a data-driven, analytical approach to Sales Development, and are looking for someone who enjoys building – who will actively participate in the development of sales processes, the articulation of Stripe’s value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!  

What you’ll do

Responsibilities

This role requires a blend of long-range strategic vision and high-leverage execution

You Will:

• Define and execute the strategic vision for our SMB, Commercial segments as well as Inbound , carrying accountability for delivering pipeline quality and productivity growth
• Managing 5 teams and 45 SDR's. Reporting the Head of EMEA.  
   
• Drive long-range planning and business impact, influencing results over the next 6–24 months, while preparing the organization to scale sustainably over 2–3+ years.
• Design and evolve organizational structures, developing and mentoring managers who in turn build healthy, high-performing teams, while ensuring succession plans and resources are in place.
• Act as a trusted partner to regional segment leadership, consistently bringing market knowledge, insights, and credibility that shape future growth strategies.
• Deliver accurate and reliable forecasting, proactively identifying trends, risks, and opportunities while driving cross-functional changes to sustain multi-quarter growth.
• Champion operational excellence, ensuring Salesforce hygiene, data integrity, and innovative metrics that optimize business performance and enable scale.
• Build and deepen cross-functional partnerships with Marketing, Sales Ops, Enablement, and Product Marketing to design and execute regional campaigns and strategies.
• Play an active role in attracting and retaining top talent, while coaching and mentoring managers and SDRs to develop consultative, solution-oriented skills.
• Inspire career growth for team members by identifying transformational development opportunities and preparing future leaders for broader impact.
• Lead with innovation, curiosity, and discipline, piloting new processes, tools, and playbooks that refine how SDR teams forecast, execute, and deliver business outcomes.
  
  

We’re Looking for Someone Who Has:

• 5+ years of experience leading high-performance Sales Development, Inside Sales, or lead qualification teams, including managing managers, with a proven record of consistently exceeding targets.
• Demonstrated success designing and scaling organizations in high-growth, ambiguous environments, ideally within technology or SaaS.
• Strong strategic planning skills, with the ability to shape 6–24 month outcomes while preparing the business for long-term growth.
• Exceptional cross-functional influence, with a track record of driving alignment and results across Sales, Marketing, Product, and Operations.
• Expertise in operational excellence, including Salesforce discipline, data integrity, accurate forecasting, and performance metrics.
• A strong analytical mindset with the ability to leverage data to inform decisions, optimize processes, and track impact.
• A passion for building AI-enabled processes and cultures, with curiosity to pilot new technologies that enhance SDR productivity and pipeline generation.
• Proven ability to hire, coach, and develop managers and SDRs into future leaders, fostering a culture of growth and performance.
• Genuine passion for innovation, start-ups, and technology, with a bias toward experimentation and continuous improvement.
• Fluency in English; additional European languages strongly preferred.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Manager at Stripe, you will drive Stripe’s future growth engine by leading a team of inbound and/or outbound SDRs. You will be working with the Stripe’s Sales teams to build Stripe’s sales pipeline. As a Sales Development manager, you’ll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with the team. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills.

We take a data-driven, analytical approach to Sales Development, and are looking for someone who enjoys building – who will actively participate in the development of sales processes, the articulation of Stripe’s value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!  

What you’ll do

Responsibilities

• Recruit, train and lead a rapidly growing team of SDRs.
• Contribute to both the long-term vision and strategy for the team and manage day-to-day operations.
• Own and drive execution of Stripe’s new business pipeline goals by understanding and analyzing top of the funnel metrics, pipeline quality, and revenue influenced across different segments
• Coach, mentor and guide the team in developing consultative and solution-based sales skills including: campaign strategy, outbound execution, and nurturing interest in opportunities.
• Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and Product Marketing teams to successfully collaborate on campaigns and events.
• Optimize your business for efficiency, accelerating ramp time to productivity, and ensure your team has a crisp understanding of Stripe domain knowledge
• Effectively work cross-functionally across the organization to shape Stripe's solutions to meet client needs.
• Inspire, motivate and enable individual development to promote career growth of direct reports.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2+ years of people management experience
• Experience leading inbound/ outbound sales and operations in an early stage, high-growth technology environment.
• Proven track record of high performance in a pipeline generating or closing role
• Ability to hire, train and coach a high-performance sales team.
• Ability to build relationships with strategic clients and industry thought leaders.
• Demonstrated passion for start-ups and new technology businesses.
• Ability to clearly communicate technical concepts and build great relationships with highly technical customers.
• Program Management Expertise: Demonstrated experience in leading and managing comprehensive program management initiatives to ensure successful project execution and alignment with organizational objectives.
• Familiarity with A1 Inactive Data: Experience working with A1 inactive data, understanding its implications, and developing strategies for effective management and utilization.

Preferred qualifications

• Prior experience at a growth stage Internet/software company.
• Fluency in any other European language is a plus

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the largest and most influential platforms on the internet. 

As Reddit continues to scale globally, reliability and performance are more critical than ever. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.

We are looking for a Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.

This is a highly technical leadership role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can influence engineering culture across the organization.

What you’ll do:

• Lead Reliability Engineering for User Experience
• Drive reliability, scalability, and operational excellence for critical user facing systems and services. Improve performance and resiliency across APIs, content delivery, feed generation, search, messaging, and real-time experiences.
• Architect for Scale
• Partner with product and infrastructure engineering teams to design systems that remain highly available and performant under massive global load. Guide architectural decisions around failover, redundancy, graceful degradation, traffic management, and capacity planning.
• Reduce Operational Risk
• Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
• Drive Automation
• Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails
• Incident Management
• Lead complex incident response efforts across engineering teams. Drive blameless postmortems, identify root causes, and ensure sustainable long-term fixes are implemented.

Influence Engineering Standards

• Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.

Mentor and Multiply Impact

• Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.

What We’re Looking For

• 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems.
• Strong collaboration and communication skills with the ability to influence technical direction across teams.
• Strong experience supporting high traffic, user facing production environments.
• Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
• Experience designing highly available systems with strong operational and reliability practices.
• Strong programming skills in languages such as Go, Python, or similar.
• Strong understanding of observability systems including metrics, logging, tracing, and alerting.
• Experience improving reliability through SLOs, automation, incident management, and performance optimization.
• Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.

Nice to Have

• Experience operating systems at internet scale traffic volumes.
• Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
• Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
• Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
• Contributions to open source software or participation in technical communities.
• Experience leading large scale incident response and operational transformation initiatives.

Why Join Reddit?

You’ll help shape the reliability and performance of one of the internet’s largest platforms, influencing experiences used by millions of people every day. This is an opportunity to solve deeply complex engineering problems at massive scale while helping define the future of reliability engineering for a modern consumer platform.

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Private Medical, Dental, and Vision Benefits
• Personal Retirement Savings Account with matching contribution
• Cycle to Work and Tax Saver schemes
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Join IVX Health as Healthcare Operations Leader in Columbus, OH!
Transform patient care across our clinics in Dublin, Pickerington, and Grove City!

Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Columbus market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

What You'll Do

• Lead Market Operations
  • Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
  • Support P&L for your market, ensuring strong financial and operational performance
  • Act as an escalation resource and problem-solver for operational and clinical challenges.
• Mentor and Develop Team
  • Recruit, mentor, and grow a team of center-level staff
  • Oversee staffing, scheduling, and payroll, driving productivity and accountability
  • Foster a collaborative, patient-centered culture focused on continuous improvement
• Drive Operational Excellence
  • Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
  • Support the launch and operational success of new infusion centers.
• Grow Patient Volume
  • Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
  • Build and maintain strong relationships with key referral sources and vendor partners.
• Stay Ahead of the Industry
  • Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

What We Are Looking For

• Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
• Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
• Experience managing a P&L and leading clinical and administrative teams.
• Proven ability to drive operational excellence while delivering exceptional patient experiences.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Join a national leader committed to raising the standard of care in the outpatient infusion space.

Data Strategy & Governance Consultant

We are looking for a motivated and collaborative professional with a strong passion for Data and AI to join our dynamic team. Reporting to the Director of Data Strategy & Governance, you will play a pivotal role in shaping and delivering our Data & AI initiatives. This includes advising clients on data and AI governance, ensuring compliance with evolving regulations such as the EU AI Act and data privacy laws, and developing strategic data frameworks that drive meaningful business outcomes. Your ability to build trusted client relationships and translate complex data challenges into actionable strategies will be key to your success in this role.

Market and Client Facing Responsibilities

• Support the growth of our Data Strategy and Governance advisory services within both Private and Public Sector clients, including net new clients and new opportunities in existing accounts.
• Identify promising prospects through networking, customer referrals, and development of Data & AI specific Go-To-Market materials and Thought Leadership.
• Cultivate lasting relationships with clients to understand their challenges and tailor appropriate offerings to address them.
• Collaborate across local and international networks to leverage our capabilities and success stories.
• Contribute to the building of a diverse Data Analytics & AI (DA&AI) team, empowering our people and focusing on long-term growth and development.
• Play a key role in developing the DA&AI team culture as embodied within our purpose, “Together we are more than business.”
• Oversee agreed client and internal engagements end to end and lead engagement teams.
• Contribute to building DA&AI brand awareness and driving demand through marketing and co-funded market-facing activities.

Key Competencies and Attributes for Success

• Passion for Data & AI with the ability to learn, comprehend, and explain technical concepts and define a value-driven Data & AI strategy.
• Comfortable working in a dynamic and evolving environment.
• Motivated individual who enjoys identifying and developing new opportunities.
• Work collaboratively to meet shared goals and objectives.
• Identification, growth, and nurturing of new customers.
• Ability to work with our Technology team and Segment leads to tailor offerings to meet client needs.

Skills and Expertise

• Proven experience in data and AI, with a track record of successful project delivery.
• Proven experience in delivering data governance change initiatives and leading data management projects.
• Experience of developing Data Strategy and maturity initiatives.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with C-level executives.
• Strategic thinker with the ability to translate complex data insights into actionable business strategies.
• Experience in supporting and guiding diverse teams to achieve shared success.

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Role Overview

The Senior Account Enablement Manager plays a pivotal role in driving operational excellence and strategic alignment across Ignite’s global sales ecosystem. This role leads the Account Enablement team, ensuring consistent, high-quality support for Ignite Sales Executives and Account teams across North America, Europe, and APAC. The Lead will serve as a central coordination point between Sales, vertical delivery teams, and commercial enablement, enabling visibility, structure, and momentum for market-aligned growth initiatives.

What you'll be doing

 Account Enablement

• Lead and manage the Account Enablement team, fostering a culture of excellence, collaboration, and continuous improvement.
• Develop and apply consistent processes and tools to implement strategic account management processes across Ignite (as defined and utilized by Ignite Sales Executive team)
• Align support of account enablement team to Ignite top 10 priority accounts
• Drive best practices across pursuit readiness, lead tracking, account planning, and client relationship visibility.
• Act as the central liaison between Sales Executives, vertical delivery teams, and commercial enablement, ensuring efficient follow-up on pipeline activity and meeting preparation.
• Track client relationships, role/activity movement, and account-level performance against goals, supporting strategic decision-making.

 Support and Facilitation of Account Performance Reviews

• Partner with Business Intelligence and Reporting lead to plan and prepare materials for quarterly business reviews and ongoing account planning discussions
• Provide ongoing research and analysis to provide Sales Executives and Account teams with news and industry insights to better position Ignite for success

CRM Usage & Adoption

• Drive consistent HubSpot adoption across the Account Enablement, Sales Executive, and seller-doer teams by reinforcing required fields, account/pursuit tagging, meeting and activity logging expectations, and the “minimum viable” data needed to run account reviews and forecasting
• Partner with Enterprise CRM/Commercial Ops to translate system changes into practical Ignite workflows (job aids, quick trainings, and in-the-flow guidance) and serve as a point of escalation for user issues that impact account visibility. Resolve in partnership with Ignite point of contact within Commercial Ops team.
• Monitor and improve data quality by flagging recurring gaps (e.g., missing close dates, inconsistent stages, untagged opportunities) and coordinating follow-ups with Sales Execs and seller-doers to improve compliance and accuracy over time (supported by business partner on Commercial Ops team).

BD Process Harmonization

• Standardize account planning and pipeline management routines across accounts by aligning on common definitions, templates, and “ways of working” (e.g., what constitutes a qualified opportunity, stage expectations, and handoff points between Sales and delivery teams).
• Support alignment on key commercial metrics (pipeline, win rate, days-to-sell, average deal size, forecast accuracy, account health indicators) by partnering with Business Intelligence/Reporting to document definitions, reconcile inconsistencies, and drive adoption of a single set of Ignite reporting standards.
• Capture best practices and process improvements across legacy teams and geographies, identifying friction points and recommending pragmatic enhancements that reduce rework, improve speed-to-respond, and strengthen account-level visibility for leadership and Sales.

Region-Specific Growth Team Enablement

• Enable region-specific GTM and account planning activities, providing structure and visibility to market-aligned growth teams, as needed.
• Partner with Client Solutions and Marketing to ensure tools, templates, and processes are pulled through to account focused discussions

What you'll need

• Proven experience in sales operations, account management, or commercial enablement within a global organization.
• Strong leadership and team management skills, with experience leading cross-regional teams.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with CRM tools (e.g., HubSpot, Salesforce) and sales analytics platforms.
• Ability to manage multiple priorities and drive alignment across diverse teams.
• Experience in health and life sciences or consulting preferred.
• Experience in an Inizio Ignite Consulting or similar service delivery role is preferred, to support consistency in client deliverables and alignment with established practices

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Atlas is at the heart of our AI-ready data foundation. Atlas is a best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. Atlas offers vertically and horizontally scalability, built-in automation for optimizing workloads and resources, advanced observability and security features, and unmatched data distribution with over 125 regions available globally across AWS, Google Cloud, and Azure. 

This team is at the forefront of innovation, having brought to life some of the most exciting features we’ve launched in the past, such as multi-cloud databases, predictive autoscaling, and intelligent workload management. Furthermore, this team will continue to play a critical role as the platform expands to where developers need it most: AI search and retrieval, application development, and more.

This role can be based out of our Dublin office or remotely in the Ireland region.

About the Role

Product Managers on the Atlas team work side-by-side with engineering, design, marketing, and analytics to build scalability capabilities that our users trust and that work for the business. You’ll spend your time deeply understanding how customers grow their workloads, developing hypotheses about where scaling breaks down, and validating them with design solutions across Atlas and the MongoDB server. If you’re doing well, you will continuously be accelerating the rate at which our users can safely scale up, scale down, and horizontally scale their deployments.

Our engineering teams are responsible for ensuring that clusters can scale seamlessly as demand changes — from automatic vertical scaling to horizontal auto-scaling — while keeping customer operations and workloads highly available and performant. Achieving this requires clear scaling policies, strong observability into capacity and performance, and resilient mechanisms for rapid yet low-risk scaling actions across our distributed service.

In this role, you'll collaborate closely with engineering to strengthen and standardize how clusters scale in Atlas — defining strategies and features that make scaling across our multi-tenant, globally distributed platform safe, predictable, and low-impact for customers, from underlying MongoDB server capabilities through to Atlas automation and APIs..

Responsibilities

• Own the strategy and roadmap for key Atlas components to ensure customers have a frictionless user experience
• Champion rigorous tools, processes, and frameworks across a broad range of engineering organizations to drive high-confidence rollouts and operational stability
• Drive collaboration across engineering, marketing, sales, and executive leadership
• Lead the team to the right product decisions via deep engagement and research with customers, prospects, internal stakeholders, and partners
• Actively maintain a view of how the market, competition, and technologies are evolving, and factor that into product direction
• Be passionate about the data around your products, ensuring business impact can be measured and used to continually hone products towards excellence
• Partner strategically with field and go-to-market teams in customer engagements

Requirements

• 5+ years of product management or equivalent experience with a complex technical enterprise-focused product
• Solid technical skills. Our users are developers, devops, and ops engineers, and our product managers must be just as technical and have working knowledge in these areas to better advocate for them. While not expected to write production code, you should be comfortable evaluating new technologies, exploring database technologies, and speaking authoritatively on any technical aspects of your portfolio
• Expert-level proficiency in one or more advanced technical topics. Ideally, previous experience as a developer, operations engineer, or similar
• Demonstrated success in solving problems for a developer audience, and delivering software products to market
• Skills to effectively establish and communicate product strategy & vision to all relevant stakeholders; ability to translate technology features into business benefits. Adept at navigating open-ended questions, effective at decision-making in a fast-paced team, relentless when identifying solutions and driving them to completion
• Strong team skills and experience to bring together diverse views, a can-do attitude, optimism, humility, and willingness to embrace the unknown
• B.S. in Computer Science or equivalent work experience

Nice to have

• Proficiency in managing large scale software rollouts, especially in ways to automate and cohort rollouts to prioritize different environments and customers
• Experience collaborating with customers in highly regulated industries, understanding the unique challenges and requirements they face
• Database experience - MongoDB experience is a plus 
• Last, but not least, desire to take an active role in innovation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2263204862

The role

To fuel this growth, we are hiring a Senior GTM Intelligence Analyst to build the data-driven analytics team. This role is a key member of our growing GTM Analytics team and is responsible for building and maintaining data infrastructure used by our global salesforce and leadership team, with a strong emphasis on stakeholder collaboration.

You will have the opportunity to

• Get insights and experience first-hand how an effective, fast-paced organization operates through learning about marketing/sales processes, collaboration and tools
• Work with various BI tools, develop analytics frameworks and see how data is used to drive business outcomes 
• Accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry
• Establish a strong network of peers and mentors
• Gain insight into a $60b+ technology industry that is rapidly transforming

Responsibilities

• Collaborate closely with various stakeholders to understand their data needs and requirements, especially converting high-level business challenges into actionable, technical solutions.
• Undertake project management responsibilities to effectively plan, organize, and oversee data analysis projects with minimal supervision, while handling competing priorities and stakeholders independently
• Proactively navigate ambiguity by synthesizing unclear or complex business objectives into clear, actionable analytical frameworks, dashboards, or tools, operating with minimal direction or oversight
• Independently gather requirements from non-technical stakeholders, analyzing their needs, and translating those into scalable technical tools, dashboards, or processes that align with broader business objectives
• Build tools to put data in the hands of our GTM teams to allow them to make data-driven decisions and increase their productivity
• Create our reporting frameworks that allow senior leadership to make data-driven decisions about the business
• Partner with executive business stakeholders across the company to give them data-driven insights into the performance of the sales organization
• Lead and conduct ad hoc analyses and effectively communicate findings to non-technical audiences
• Scale and manage multiple concurrent projects across a diverse range of responsibilities and stakeholders, ensuring effective prioritization, progress tracking, and meeting deadlines
• Review, update, and audit key sales-facing dashboards that track pipeline, productivity, attainment, and other key metrics
• Work with the centralized data architecture team to build schemas that help measure critical business metrics for sales

Requirements

• 3-5 years of work experience, ideally in a quantitative role
• SQL experience
• Dashboarding experience in Tableau or equivalent dashboard tools
• Experience in Sigma and CRM-Analytics will be an advantage
• Ability to communicate efficiently and effectively with senior stakeholders and convert their requirements into clear technical deliverables
• Hands-on experience working with large datasets to conduct analysis, identify issues, and quantify impact
• Proactive ability to navigate ambiguity and distill complex, high-level business needs into clear, actionable technical requirements and tools, while maintaining a self-driven approach to problem-solving
• Knowledge of Google Sheets and/or Microsoft Excel
• Experience with Salesforce reports & dashboards preferred

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

REQ ID: 426178

Join the MongoDB Server Query team, and help us build a world-class distributed open source query engine. Our team plays a crucial role in the experience and performance of data processing. We are responsible for the MongoDB Query Language and the lifecycle of each query, from parsing to optimization to plan selection and finally execution. This also includes our geospatial search and update subsystems.

Our global team is growing fast. In North America, we have a presence across the US and Canada including New York, West Coast, Toronto. In Europe, we have a presence in Dublin, Germany, France, Netherlands, UK, Bulgaria, Spain and Italy currently. We support office-based and remote work and align projects with convenient work hours for each time-zone.

We have tons of interesting problems to solve with direct impact on users for transactional, time-series and analytical workloads. We need your help to design and build the heart of a distributed, flexible schema, document database.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• 3+ years of experience in data intensive environments 
• Hands-on experience building industrial-strength software
• Solid computer science fundamentals, with strong competencies in data structures, algorithms, and software design/architecture
• Experience with large code bases
• B.Sc in Computer Science or similar field, or equivalent practical experience
• Experience in C++ and in developing database systems is a plus
• Interest in the theory and practice of database query engines. Hands-on experience or M.Sc./Ph.D in the domain is a plus

Position Expectations

• Understand and improve current functionality of the MongoDB query engine
• Identify, design, implement, test, and support new features related to query performance and robustness, query language enhancements, diagnostics for query performance problems, and integration with other products and tools
• Work with other engineers to coordinate seamless changes in a feature-rich, large code base
• Work with other teams including client drivers, cloud services, enterprise tools, support, consulting, education, and marketing to coordinate changes or contribute to their projects

Success Measures

• In one month, you'll have fixed a few bugs in a minor version of our latest release series.
• In three months you’ll have contributed to the development of a project slated for the next major version.
• In six months, you’ll have taken on primary code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you’re making significant contributions to the development of a new major features

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

REQ ID: 1273384521

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426087

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273394169

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes, bilingual in English and French
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273399040

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Frankfurt, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

This role will be based remotely in Stuttgart, Germany.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

We are looking for an outstanding and visionary product leader who is passionate about serving the developer community. This person will define and drive the execution of our product strategy and roadmap across the developer journey with a portfolio that spans MongoDB's traditional developer tools, MongoDB Compass, mongosh (MongoDB’s shell), Atlas CLI, IDE integrations and extensions and local development experiences, to libraries such as language drivers and application frameworks, to MongoDB’s offerings to support those on the forefront of developing with AI–such as our MCP server and AI framework support. You will collaborate closely with stakeholders at every level of the organization, including executive leadership and cross-functional teams across multiple business units, to ensure that all MongoDB features are seamlessly woven into one of the best developer experiences in technology as we move into the age of AI.   

Your leadership in this role will be instrumental in not just maintaining, but increasing and intensifying developers’ love of MongoDB.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

What You'll Do

• Lead and develop a high-performing product team. You'll manage a team of product managers, including managers of managers, creating an environment where people grow, stay challenged, and do their best work. You'll be a hands-on coach who can help your team get unstuck — not just a strategist, but someone who has shipped complex products themselves
• Define and own a coherent vision across a broad portfolio. Developer Experience isn't a single product — it's a collection of interconnected tools, libraries, and frameworks. You'll develop a strategy that makes the whole greater than the sum of its parts, and communicate that vision clearly to stakeholders up and down the organization
• Set goals, track the right metrics, and drive outcomes. Developer tooling doesn't have a direct revenue line, but it has a profound impact on activation, retention, and churn. You'll build a strong partnership with product analytics to identify the right signals, formulate meaningful metrics, and use data to drive decisions
• Be a credible technical voice. You'll engage deeply with engineering directors and architects on decisions involving network protocols, distributed systems, client libraries, and simplification of our driver stack. You won't write the code, but you'll need to understand it well enough to help the team make the right tradeoffs, communicate confidently with technical customers, and be a strong advocate for the developers out there who are building on MongoDB
• Champion AI as a first-class capability. Developers are both increasingly relying on AI to build but also build AI-native applications, and MongoDB is at the center of this shift. You'll help ensure our developer tooling is purpose-built for the AI era — and you'll bring genuine enthusiasm for what that means for the products your team owns
• Partner deeply with engineering and design. You'll be a trusted counterpart — not a gatekeeper — to your engineering and design partners. When hard prioritization calls have to be made, you'll bring the team along with transparency and clear reasoning
• Drive go-to-market as a product leader. You understand what a productive collaboration with product marketing looks like. You'll help shape messaging and positioning for a developer audience, and you'll be a participant in that process — not someone who throws products over the fence and expects others to figure out how to talk about them
• Represent Developer Experience to the business. This is a highly visible role. You'll present roadmaps and strategies to executive leadership, engage with key customers, and serve as the organizational voice for why developer experience matters to MongoDB's long-term success

What We're Looking For

• 12+ years of product management or engineering experience, including meaningful time managing product teams and managers
• A strong track record of taking complex, technically sophisticated products from 0 to shipped — and the coaching instincts to help others do the same
• Deep technical credibility: you can engage confidently on topics like client libraries, network protocols, distributed systems, and developer tooling — because you've built software yourself at some point in your career
• Real-world experience building products for developers — you've felt the pain firsthand and you know what moves the needle
• A growth mindset when it comes to business impact: you understand how developer tools connect to activation, retention, and platform success even when revenue isn't the direct output
• Genuine enthusiasm for AI — you understand how developers are building both with AI and building AI applications today and you're excited to help MongoDB be the platform they reach for when they do
• Experience working with product analytics to define metrics, interpret data, and use it to inform strategy and prioritization
• Strong stakeholder management and communication skills — you're as effective in an executive review as you are in a working session with an engineering team
• Experience at a company of meaningful scale, with an understanding of how to navigate process and organizational complexity in service of getting great products built
• Familiarity with developer-focused go-to-market, including messaging, positioning, and what it means to market to a technical audience

Success Measures

Within 30 days:

• Develop a deep understanding of the Developer Experience portfolio, including the current state of drivers, client libraries, and frameworks
• Build strong working relationships with your engineering, design, and product marketing counterparts
• Get to know your team: understand their strengths, development goals, and where they need support

Within 60 days:

• Evolve the existing vision and strategy for the Developer Experience portfolio
• Further establish a metrics framework that connects developer tooling outcomes to broader business goals
• Actively participate in hiring, performance conversations, and team development activities

Within 90 days:

• Ship meaningful improvements across the portfolio that demonstrably improve developer activation and satisfaction
• Complete a roadmap aligned with the initiative to simplify MongoDB's driver and connectivity stack
• Be recognized as a cross-functional leader who engineering, design, and marketing partners trust and want to work with

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273372186

We are looking for a Senior Developer Advocate to join our Developer Relations team. In this role, you will focus on engaging SMB customers to help accelerate their success on Atlas and unlock the full potential of the document model, creating inspiring resources and content, and collaborating with a global team of skilled Developer Advocates.

You will empower developers—from startups to fast growing SMBs—to integrate advanced data capabilities into their applications and solutions. If you are passionate about helping developers build, launch, and scale their applications, we invite you to join us in shaping the future of development on MongoDB.

Our Developer Relations teams are distributed across the globe, with most members working remotely. This position will be based in Dublin, Ireland. To see what our team is doing, check out our content on YouTube, Dev, and Medium.

This role can be based out of our Dublin office.

Candidate Profile

At the foundation of your passion and expertise is a love to equip others. Our ideal candidate will have at least 3 years of experience in a developer, support, or solutions role. They will have 5+ total years of experience through any combination of builder role (such as data scientist or developer), educator role (such as developer advocate or developer educator), or customer-facing role (such as solution architect). 

You are an effective teacher who can explain complex topics in a simple and easy-to-understand way. You will also develop a strong understanding of MongoDB's core capabilities, data modeling, and emerging trends in our industry. You will guide users to discover the increasing capabilities of our platform including Vector Search and Voyage AI. 

Though the expertise you bring will be unique, our team is built to work together to share knowledge and help each other grow. You will work with your peers and with cross-functional teams (Product, Marketing, Analytics, etc)  at all levels, asynchronously and across time zones, supporting peer reviews of code, demos, sessions, and other content. You should have a genuine passion for equipping other developers to be more productive and successful. 

Position Expectations

• Develop an expertise understanding of core MongoDB database functionality and Atlas features such as Search, Vector Search, Data Federation, Online Archive, and Streaming
• Develop and deliver workshops, webinars, and design reviews for both general audiences as well as for specific customers in order to enable their creation of MongoDB document schemas for their specific workloads
• Communicate insights gathered from developer engagement, through code and content, to inform team members and enable other developers
• Create technical content to evangelize and educate developers across various formats and channels
• Deliver virtual and in-person developer enablement sessions to audiences of up to 400 developers

Requirements

• Experience in creating effective developer-focused code and content
• At least 5 years of experience in both customer-facing and developer-centric roles such as Technical Support, Solutions Architecture, Developer Relations, working with development teams in the design of high performance, scalable database implementations
• At least 3 years of experience (or the equivalent) of consulting with development teams as a non-member of the team
• Proficiency with at least one of the languages most popular with our customers (Java, Python, Javascript)
  Familiarity with 2 or more of the languages popular with our customers (Java, Python, Javascript or Typescript, C#, Rust, PHP)
• Strong presentation skills (both in-person and virtually), with ability in conducting live streams, and public speaking at events
• Written and spoken English language proficiency
• Ability and willingness to travel (up to 10%) primarily within the UK, Europe, and attend team meetings.
• Ability and willingness to shift working schedule to accommodate overlap with US or Asia timezones
• Experience specifically with MongoDB or similar NoSQL/document databases is a plus. 

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263325009

About the opportunity

We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation.

This is a hands-on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes.

This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast-evolving, AI-driven market. 

What to expect

• Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery.
• Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities.
• Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.
• Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
• Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface.
• Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas.
• Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.
• Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.
• Drive clarity across multiple workstreams, balancing short-term delivery needs with longer-term strategic bets.
• Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.
• Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.

What you need to be successful

• Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data-focused product).
• Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.
• Strong hands-on product leadership: you are comfortable personally driving discovery, defining strategy, making trade-offs, and stepping into execution details when needed.
• Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.
• Proven track record in building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.
• Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders.
• Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.
• Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact.
• Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.
• You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.
• Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the Role

We are looking for a Senior Solutions Product Marketing Manager to join our Product + Portfolio Marketing team and own Fivetran's solutions marketing program end-to-end. This is a highly strategic, cross-functional role responsible for building and scaling how Fivetran goes to market around customer use cases and solutions, translating technical capabilities into compelling, outcome-based narratives that resonate with both technical and business buyers. As the owner of this program, you will iterate on the framework, set the strategy, and drive execution across use cases, solution positioning, and the assets that bring them to life for sellers, partners, and customers.

You'll work with Sales and Marketing to ensure the solutions framework is adopted in the field and activated across campaigns and programs, while also partnering with Product to keep solution positioning grounded in specific products. You'll engage personas spanning data engineers and architects to analytics leaders, CDOs, and CIOs, connecting technical capabilities to business outcomes across the modern data landscape.

This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You'll Do

• Solutions Program Ownership: Own Fivetran's solutions marketing framework, including use case categories, technical and business use cases, and solution positioning. Build and maintain a scalable program that connects customer pain points and buying triggers to Fivetran's platform capabilities. Establish a review cadence to keep use cases, solutions, and messaging current as the market and product evolve. As the program matures, develop an industry vertical layer that connects Fivetran's solutions to the specific challenges and use cases of priority industries such as retail, financial services, healthcare, and manufacturing.
• Messaging and Positioning: Develop differentiated, outcome-based messaging and positioning for each priority use case and solution, tailored to relevant buyer personas and segments. Translate complex technical concepts into clear value narratives that resonate across the buyer journey, from initial discovery through evaluation and expansion. Partner with Product to ensure solution positioning is grounded in platform capabilities and reflects the latest product priorities.
• Sales Adoption and Iteration: Partner closely with Sales leadership, AEs, BDRs, SEs, and CSMs to drive adoption of the solutions selling framework in the field. Actively gather feedback on what messaging is landing, which discovery questions are effective, and where sellers are running into gaps or objections, then use that input to continuously iterate on the framework and assets.
• Content and Sales Enablement: Build and maintain a comprehensive bill of materials for solutions selling, including solution briefs, discovery question guides, reference architecture diagrams, sales playbooks, and competitive battle cards. Partner with Sales Enablement to train and equip sellers with the tools and context they need to lead use case-driven conversations. Map customer success stories and case studies to priority use cases to support pipeline and expansion motions.
• Cross-Functional Collaboration: Serve as the connective tissue between Product, Sales, Marketing, and Enablement, aligning stakeholders on priorities, messaging, and delivery timelines. Collaborate with Partner Marketing to develop joint solution plays with key ecosystem partners such as Snowflake and Databricks. Partner with Demand Generation and Campaign teams to ensure use case and solution messaging is activated across marketing channels and sales motions.
• Customer and Market Intelligence: Conduct ongoing research into customer buying patterns, competitive positioning, and partner strategies to inform and validate use case and solution priorities. Synthesize inputs from win/loss analysis, sales calls, seller feedback, and industry analyst conversations to continuously sharpen positioning. 

Skills We're Looking For

• 5–8 years of experience in product marketing, solutions marketing, sales engineering, or a related GTM function, ideally at a B2B data or enterprise SaaS company
• Proven experience owning a solutions or use case marketing program, including defining frameworks, building messaging, and delivering enablement assets at scale
• Familiarity with industry vertical go-to-market motions and how solution positioning shifts across verticals such as retail, financial services, or manufacturing
• Understanding of enterprise sales motions, including new business and expansion plays, and how solutions-based selling fits into each
• Understanding of the modern data ecosystem, including data integration, cloud data warehouses, data lakes, and emerging AI and analytics use cases
• Experience working cross-functionally across Sales, Product, SE, and Enablement teams to align on priorities and drive execution
• Exceptional written and verbal communication skills, with the ability to adapt messaging for different personas, mediums, and stages of the buyer journey
• Strong project management skills with the ability to manage a complex, multi-workstream program and meet deadlines in a fast-moving environment
• A data-driven mindset, comfortable using win/loss data, pipeline metrics, and content performance to inform decisions and measure program impact

#LI-NR1
#LI-HYBRID

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

POS-31662

Role Summary

HubSpot is building the next generation of AI experiences across our go-to-market products. We’re hiring a Senior Machine Learning Engineer II to join the Flywheel Context (Contacts) team, where you’ll build the context platform layer that powers accurate, high-performing AI assistants and agents.

This is a backend-leaning ML engineering role focused on shipping production software—designing systems that help other engineering teams retrieve relevant facts, manage long/complex context, and evaluate quality at scale. If you love building durable platforms (not just prototypes), this role is for you.

What You’ll Do

• Design, build, and operate backend services that power context retrieval and enrichment for AI assistants and agents.

• Build platform capabilities for storing, searching, and retrieving “insights” and relevant facts across HubSpot’s GTM data.

• Develop systems to manage and compress context when it gets large (e.g., long contact histories, high-volume CRM data).

• Create tooling that allows other engineering teams to ship assistants/agents faster, with consistent APIs and reusable primitives.

• Build and maintain evaluation and measurement approaches (offline evals, golden datasets, automated metrics, human review loops) to ensure context quality and answer accuracy.

• Collaborate closely with sister platform teams and downstream product engineering teams (your “customers”) to integrate platform capabilities into real experiences.

• Own end-to-end delivery: architecture, implementation, observability, performance, reliability, and iteration.

Required Qualifications

• Strong track record shipping production backend systems as a senior engineer (ownership from design to delivery).

• Professional Java experience building maintainable, testable services in production (this is core to the role).

• Experience implementing ML workflows in production (e.g., retrieval/ranking pipelines, feature/data pipelines, model/embedding services, evaluation frameworks).

• Comfort working with data tooling and data-intensive systems (large datasets, pipelines, and service integrations).

• Experience operating software at meaningful scale (e.g., high throughput, significant data volume, performance and reliability constraints).

• Strong engineering fundamentals: system design, code quality, debugging, observability, and operational excellence.

Nice-to-Have Qualifications

• Experience with search/retrieval/relevance/ranking systems (highly aligned to context work).

• Experience with RAG-style systems, embeddings, vector search, or hybrid retrieval strategies.

• Familiarity with LLM evaluation patterns (golden sets, automated metrics, human review), hallucination mitigation, and quality measurement.

• Experience with distributed systems, event-driven architectures, or stream processing.

• Cloud/platform experience (e.g., Kubernetes, AWS/GCP) and running services in production.

• Some Python experience (useful, but not the primary language).

POS-31662

Role Summary

HubSpot is building the next generation of AI experiences across our go-to-market products. We’re hiring a Senior Machine Learning Engineer II to join the Flywheel Context (Contacts) team, where you’ll build the context platform layer that powers accurate, high-performing AI assistants and agents.

This is a backend-leaning ML engineering role focused on shipping production software—designing systems that help other engineering teams retrieve relevant facts, manage long/complex context, and evaluate quality at scale. If you love building durable platforms (not just prototypes), this role is for you.

What You’ll Do

• Design, build, and operate backend services that power context retrieval and enrichment for AI assistants and agents.

• Build platform capabilities for storing, searching, and retrieving “insights” and relevant facts across HubSpot’s GTM data.

• Develop systems to manage and compress context when it gets large (e.g., long contact histories, high-volume CRM data).

• Create tooling that allows other engineering teams to ship assistants/agents faster, with consistent APIs and reusable primitives.

• Build and maintain evaluation and measurement approaches (offline evals, golden datasets, automated metrics, human review loops) to ensure context quality and answer accuracy.

• Collaborate closely with sister platform teams and downstream product engineering teams (your “customers”) to integrate platform capabilities into real experiences.

• Own end-to-end delivery: architecture, implementation, observability, performance, reliability, and iteration.

Required Qualifications

• Strong track record shipping production backend systems as a senior engineer (ownership from design to delivery).

• Professional Java experience building maintainable, testable services in production (this is core to the role).

• Experience implementing ML workflows in production (e.g., retrieval/ranking pipelines, feature/data pipelines, model/embedding services, evaluation frameworks).

• Comfort working with data tooling and data-intensive systems (large datasets, pipelines, and service integrations).

• Experience operating software at meaningful scale (e.g., high throughput, significant data volume, performance and reliability constraints).

• Strong engineering fundamentals: system design, code quality, debugging, observability, and operational excellence.

Nice-to-Have Qualifications

• Experience with search/retrieval/relevance/ranking systems (highly aligned to context work).

• Experience with RAG-style systems, embeddings, vector search, or hybrid retrieval strategies.

• Familiarity with LLM evaluation patterns (golden sets, automated metrics, human review), hallucination mitigation, and quality measurement.

• Experience with distributed systems, event-driven architectures, or stream processing.

• Cloud/platform experience (e.g., Kubernetes, AWS/GCP) and running services in production.

• Some Python experience (useful, but not the primary language).

This role is based in Dublin.

As a Senior Manager of the Scaled Contract Management team, you will be responsible for managing, coaching, training and hiring the 5 teams that support our customers across EMEA and APAC. The Contract Management organization is responsible for helping customers navigate all of their billing, contract, and renewal inquiries, helping to both save and grow our customer’s relationship with HubSpot. 

The mission of the Scaled Contract Management team is to help HubSpot customers grow better by increasing their usage of HubSpot and delivering delightful renewals, all at scale. As a Senior Manager on our Scaled Contract Management Team, you’ll lead a team of Scaled Contract Managers (CMs) who blend consultative customer success work with contract and renewal management in a high-volume, digital-first environment. Your teams identify at-risk customers early, drive product adoption and value realization, and manage commercial outcomes through to renewal.

As our scaled customer base continues to grow, the CM team is tasked with creating the optimal path to helping customers grow through both their contract terms and the use of HubSpot’s software platform, while ensuring their growth strategy is sustainable into the future.

We’re responsible for 100k customers including lots of SMBs who need our help and guidance. With a large segment of customers to support and ambitious goals, we are looking for a leader who excels at change management, can deliver results in a fast-paced and AI-enabled environment, and one who can drive operational excellence even in times of ambiguity. 

In this role, you’ll get to:

• Lead a large organization consisting of 5 Managers and 50 ICs, who are responsible for overseeing and processing any contract and billing questions for Scaled customers in EMEA and APAC.
• Serve as a strong leader and mentor in the greater Scaled Contract Management space.
• Work with other leaders in Scaled Customer Success, Operations, and Marketing to create and implement strategic plays across the organization that drive results.
• Build strong working relationships with other managers, directors, and executives across the business.
• Manage goal setting, career development, and performance management of your team. 
• Analyze customer and performance data to make informed decisions about operational and procedural changes.
• Serve as a coach and a leader, helping to develop the skills of your managers and individual contributors so they are able to achieve their metrics and career goals.
• Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired.

We're looking for people who have:

• Experience managing Managers and individual contributors
• Passion and commitment for helping customers succeed and grow with HubSpot
• Ability to coach individuals on performance and career development
• Strong analytical skills to identify team trends and patterns to drive results
• Familiarity of the interactions between contracts, terms of service, and legal requirements
• Clear and articulate communication skills with the ability to effectively drive a negotiation
• Familiarity with usage-based risk models, scaled customer management workflows, and/or digital engagement strategies at scale.
• Understanding of Loop marketing, sales, or business operations, and how they connect to customer lifecycle and renewal outcomes.

POS-23538

At HubSpot, we’re on a mission to help millions of organizations grow better. Our platform is used by businesses worldwide to manage their marketing, sales, service and operations — and under the hood, our product is built to be flexible, secure and empowering for both our customers and our own engineering teams. We believe in autonomy, curiosity and building a workplace where everyone can thrive.

Meet the team: Messaging Strategy Frontend (Messaging Product Group)

The Messaging Product Group builds the apps and infrastructure behind marketing Email, SMS and WhatsApp in HubSpot. We work at a serious scale, powering billions of messages per month. We focus on building reliable systems while continuously innovating the product to help our customers achieve better outcomes.

Messaging Strategy Frontend builds the core customer-facing experiences that marketers use every day to create, manage and publish marketing emails and SMS. This is where marketers plan campaigns, iterate on content and make decisions that directly impact their results, across journeys that need to scale and adapt as customers grow with HubSpot.

As a Tech Lead II, you’ll be a player-coach for this space, setting technical direction, shaping product execution and helping a small team deliver high-quality experiences that marketers rely on every day.

What You’ll Do

• Lead a high-impact frontend team building and evolving the core Marketing Email and SMS management experiences (dashboards, creation flows, send/review UIs, experimentation and related onboarding surfaces).
• Contribute high-quality React/TypeScript code while guiding architectural decisions, reviewing designs and unblocking others.
• Own technical strategy for the team’s frontend surface area, including modular architecture, design system usage and cross‑app/library boundaries across Messaging.
• Partner in the leadership triad (with Product Management and Product Design) to set goals, sequence work and make trade‑offs that balance customer impact, reliability and iteration speed.
• Drive medium-to-large, multi-quarter initiatives end-to-end, from problem definition and technical proposals through implementation, rollout and measurement.
• Champion reliability and service maturity for our frontend applications. Define SLIs/SLOs, improve performance (bundle size, latency) and keep the app inside our targets.
• Mentor and grow engineers on the team through design reviews, code reviews, pairing and 1:1s, providing clear and actionable feedback.
• Collaborate closely with backend and infra teams across Messaging to design reliable, observable front-to-back solutions that scale across channels.
• Help define and uphold engineering best practices across testing, accessibility, telemetry, experimentation and on-call for our frontend services.
• Play an active role in hiring and onboarding new engineers and in representing HubSpot’s values and HEART culture throughout the interview process.

What you’ll bring

• Deep frontend engineering experience (typically 7+ years) building complex, user‑facing web applications with technologies like React, TypeScript and modern JS tooling, ideally at SaaS scale.
• A proven track record as a technical lead or senior engineer leading at least 2–3 medium‑to‑large projects from design through production, with clear customer or business impact.
• Strong system design and architectural skills in the frontend, with the ability to break down ambiguous product problems, design clear interfaces and boundaries and make pragmatic trade-offs between speed and robustness.
• Experience leading a small team or pod as a player-coach, setting direction, coordinating work and helping others grow while still contributing meaningfully to the codebase.

• A strong sense of ownership over reliability and quality. You’re comfortable digging into performance issues, production incidents and test flakiness and driving them to resolution.
• Excellent cross functional communication skills with the ability to explain technical decisions to engineers and non engineers, write clear documentation and drive alignment across teams and time zones.
• A customer‑ and product‑oriented mindset. You’re motivated by improving marketers’ real workflows (not just shipping features) and you use data and feedback to inform decisions.

Nice to Have

• Experience in marketing technology, messaging, or communications products (email, SMS, WhatsApp, or similar).
• Background working on large-scale, multi‑surface products where multiple UIs share libraries, design systems and infrastructure.
• Experience with performance optimization (bundle size, lazy loading, caching strategies) and service maturity / SLO‑driven development.
• Comfort working in environments with experimentation and AI‑powered workflows, or interest in learning quickly in this space.
• Prior experience in mentoring and developing senior engineers and in collaborating closely with EMs/TLs on promotions, feedback and growth plans.

As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join us in our Berlin Office, but we’re equally happy for you to join our team as a remote employee based in Germany, Ireland or the United Kingdom. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 3-5 years in a quota carrying role
• Fluency in English and German
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays and unlimited vacation
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join our team as a remote employee based in Germany. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 3-5 years in a quota carrying role
• Fluency in English and German
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays and unlimited vacation
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Your Role at HubSpot 

As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 3 years in a quota carrying role
• Professional fluency in English and in French 
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who excels in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

 What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• Health coverage for you and your family
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

#LI-CD3

Your Role at HubSpot 

As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 3 years in a quota carrying role
• Professional fluency in English and in French 
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who excels in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

 What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• Health coverage for you and your family
• Unlimited vacation 
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

#LI-CD3

Your Role at HubSpot 

As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 3 years in a quota carrying role
• Professional fluency in English and in French 
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who excels in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

 What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• Health coverage for you and your family
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

#LI-CD3

As a Mid-Market Account Executive Nordics at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join us in our Dublin Office, but we’re equally happy for you to join our team as a remote employee based in Republic of Ireland. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 3-5 years in a quota carrying role
• Fluency in English (Nordic Language a Bonus)
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

As a Mid-Market Account Executive Nordics at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join us in our London Office, but we’re equally happy for you to join our team as a remote employee based in the United Kingdom. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 3-5 years in a quota carrying role
• Fluency in English (Nordic Language a Bonus)
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Location: Fully remote in Ireland or hybrid in our Dublin office

As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails and social media messaging.

When connecting with a prospect you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive.

You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities.

What are the responsibilities of a Business Development Representative?

In this role, you will need to: 

• Conduct high volume prospecting for qualified leads (new users and potential customers)
• Work closely and collaboratively with Account Executives to develop and implement appropriate prospect strategies and plans
• Schedule online product demonstrations for a qualified lead whilst ensuring you meet your monthly goals
• Understand the customers’ needs and challenges using sales methodologies, i.e. BANT
• Carry out market research to broaden the customer base of HubSpot

What are the role requirements? 

• Previous experience in an outbound-focused role, involving cold outreach, pipeline generation, and working toward defined performance metrics
• Experience in a fast-paced, high-growth environment 
• The desire and commitment to be in Tech Sales
• A sharp focus on your goals and a strong approach to achieving them
• Strong objection-handling skills and eager to learn through coaching
• Strong organizational and time management skills
• Passion for helping businesses grow and curiosity about the tech industry
• Fluency in spoken and written English is required

What's in it for you?

• Hybrid working policy that suits your working preference
• Amazing colleagues to learn from and having a mentor you can turn to
• Interactive employee training and a month-long onboarding experience to help you get started 
• A clear career path with regular promotion tracks
• An education allowance up to €4,250 per year and a free books program so you can keep on learning 
• Mental health coaching and sessions (Modern Health app) and other health benefits, ie Life Assurance, long term illness cover, fitness reimbursement of up to €250

Location: Fully remote in Ireland or hybrid in our Dublin office

As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails and social media messaging.

When connecting with a prospect you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive.

You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities.

What are the responsibilities of a Business Development Representative?

In this role, you will need to: 

• Conduct high volume prospecting for qualified leads (new users and potential customers)
• Work closely and collaboratively with Account Executives to develop and implement appropriate prospect strategies and plans
• Schedule online product demonstrations for a qualified lead whilst ensuring you meet your monthly goals
• Understand the customers’ needs and challenges using sales methodologies, i.e. BANT
• Carry out market research to broaden the customer base of HubSpot

What are the role requirements? 

• Previous experience in an outbound-focused role, involving cold outreach, pipeline generation, and working toward defined performance metrics
• Experience in a fast-paced, high-growth environment 
• The desire and commitment to be in Tech Sales
• A sharp focus on your goals and a strong approach to achieving them
• Strong objection-handling skills and eager to learn through coaching
• Strong organizational and time management skills
• Passion for helping businesses grow and curiosity about the tech industry
• Fluency in spoken and written English is required

What's in it for you?

• Hybrid working policy that suits your working preference
• Amazing colleagues to learn from and having a mentor you can turn to
• Interactive employee training and a month-long onboarding experience to help you get started 
• A clear career path with regular promotion tracks
• An education allowance up to €4,250 per year and a free books program so you can keep on learning 
• Mental health coaching and sessions (Modern Health app) and other health benefits, ie Life Assurance, long term illness cover, fitness reimbursement of up to €250

Location: Berlin or Germany, remote

HubSpot Philosophy and Product

We believe the world has changed. We see businesses using more kinds of software, not less, that all needs to work together. To help our customers grow better in this environment, HubSpot is evolving from an “all-in-one” suite into an “all-on-one” platform.

HubSpot is a set of tools that supports a companies customer facing teams including Marketing, Sales and Service helping them to optimize each stage of the buyer’s journey and grow their business.

HubSpot’s flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales for our customers. We’ve also invested in an integrations ecosystem that helps customers do more with HubSpot and creates real value for people who adopt our suite of software.

Your Role at HubSpot 

As a Corporate Account Executive at HubSpot you will be engaging directly with medium to corporate sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join us in our Berlin Office, but we’re equally happy for you to join our team as a remote employee based in Germany. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C- level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations
• Answer Legal, Security and Procurement questionnaires and RFP
• Sell the full growth platform, heavily weighted towards the Enterprise license 
• Liaise with internal HubSpot stakeholders such as Legal, Finance and Security to solve for the more complex contract requirements of our Corporate customers 

Role requirements:

• 5+ years in a quota carrying role
• Fluency in English and German
• Experience in a complex selling environment 
• Have presented and pitched to  C-level executives on a business change
• Have been responsible for large/high priority accounts in a previous role
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays and unlimited vacation
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

HubSpot Philosophy and Product

We believe the world has changed. We see businesses using more kinds of software, not less, that all needs to work together. To help our customers grow better in this environment, HubSpot is evolving from an “all-in-one” suite into an “all-on-one” platform.

HubSpot is a set of tools that supports a companies customer facing teams including Marketing, Sales and Service helping them to optimize each stage of the buyer’s journey and grow their business.

HubSpot’s flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales for our customers. We’ve also invested in an integrations ecosystem that helps customers do more with HubSpot and creates real value for people who adopt our suite of software.

Your Role at HubSpot 

As a Remote Corporate Account Executive at HubSpot you will be engaging directly with medium to corporate sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join our team as a remote employee based in Germany. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C- level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations
• Answer Legal, Security and Procurement questionnaires and RFP
• Sell the full growth platform, heavily weighted towards the Enterprise license 
• Liaise with internal HubSpot stakeholders such as Legal, Finance and Security to solve for the more complex contract requirements of our Corporate customers 

Role requirements:

• 5+ years in a quota carrying role
• Fluency in English and German
• Experience in a complex selling environment 
• Have presented and pitched to  C-level executives on a business change
• Have been responsible for large/high priority accounts in a previous role
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays and unlimited vacation
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Inbound Sales - German & English Speakers

Role Overview

Our mission at HubSpot is to help millions of organizations grow better. The Inbound Success Coach (ISC) plays a critical role at the beginning of that journey—engaging with prospective customers, addressing their questions, and identifying potential sales opportunities.

You’ll work with a high volume of inbound demand across chat, phone, and web channels, helping businesses understand how HubSpot can support their goals. This is an entry-level role designed to build foundational sales skills, including customer conversations, qualification, and pipeline creation, with a clear path for growth within the Sales organization.

You are the first human interaction in the sales process, helping prospects navigate their initial experience with HubSpot while identifying and qualifying potential opportunities for the sales team.

What You’ll Do:

• Manage a high volume of inbound inquiries from prospects via chat, phone, and web channels 
• Engage prospects in conversations to understand their goals, challenges, resolve their queries, and guiding them toward relevant next steps 
• Identify, prioritize, and route high-quality sales opportunities to Account Executives
• Operate consistently in a fast-paced, high-activity environment while maintaining quality across every interaction
• Achieve booked meetings rate and meetings to deal rate metrics (targets based on region)

What We Are Looking For:

• Fluency in English & German
• Strong communication skills, with the ability to engage prospects, guide conversations, and build rapport quickly
• A clear motivation to start and grow a career in sales, with energy for working toward goals and measurable outcomes
• Curiosity and a problem-solving mindset when understanding customer needs and business challenges
• Comfort handling a high volume of daily interactions while staying organized and consistent
• Resilience and adaptability in fast-paced, performance-driven environments
• Coachability and a willingness to learn, apply feedback, and continuously improve

What Success Looks Like in This Role:

• You perform in a competitive, target-driven, high volume environment. 
• Motivation to go above and beyond to achieve goals and metrics.
• Be proactive and take ownership to drive results
• Stay consistent and resilient while managing a high number of daily interactions, maintaining focus and energy throughout the day
• Be coachable and continuously improve how you qualify and convert opportunities based on feedback and experience

Where You’ll Work

• Location: Ireland
• Work setup: Flexible, remote, or in-office (within country of residence)
• Schedule: Monday to Friday. Schedules may shift depending on the market and business needs to support inbound demand. 

Applications must be submitted in English. 

Applicants must be currently based and have working rights in the country the job is being advertised.

As a Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

We are looking for the successful candidate to join us in our Ireland Office, but we’re equally happy for you to join our team as a remote employee based in Ireland, Germany or the United Kingdom. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 3-5 years in a quota carrying role
• Fluency in English and German
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who exceeds in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding
• An education allowance up to €4,250 per annum
• Life Assurance 
• Long term illness cover
• 25 days holidays and flexible time off
• Fitness reimbursement
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

What will you get to do in this Mid-Market UK/I Account Executive role?

As an Account Executive at HubSpot, you will leverage both inbound and outbound selling strategies to identify and close new business opportunities. You will play a crucial role in helping clients enhance their operations and growth using the HubSpot software. 

• You employ outbound sales methodologies including prospecting, cold calling, and networking to reach potential clients and build a robust pipeline.
• You utilise inbound selling strategies to benefit from inbound leads and collaborate effectively with Business Development Representatives to research prospects and develop targeted outreach strategies. 
• You deliver compelling online demos of the HubSpot software to showcase its features and successfully communicate the HubSpot value proposition. 
• You drive the entire sales process from initial contact to closing, ensuring a seamless onboarding experience for new clients.
• You target and engage primarily with small and mid-sized businesses, understanding their unique needs and positioning HubSpot solutions for maximum impact.
• You maintain accurate records of sales activities and customer interactions in the HubSpot CRM system.

This role offers flexible work arrangements, allowing you to choose your preferred work style—whether in-office, hybrid, or fully remote within the Republic of Ireland. For more insights into our flexible work culture and hybrid company model, we invite you to read: "The Future of Work at HubSpot: How We're Building a Hybrid Company."

Qualifications:

• Proven track record in both inbound and outbound sales with a focus on closing.
• Strong communication and interpersonal skills, with the ability to effectively engage and build relationships with a variety of clients.
• Proficient in conducting virtual sales presentations and demonstrating software solutions.
• Self-motivated with excellent organisational skills and attention to detail.
• Experience working within SaaS environments and a good understanding of the small to mid-sized business market is a plus.

Responsibilities of a Mid-Market UK/I Account Executive:

In this dynamic role, you will:

• Swiftly diagnose the challenges faced by prospective customers and tailor the most effective inbound marketing solutions to meet their business needs.
• Consistently achieve, and strive to exceed, sales targets through successful new business closures.
• Cultivate strong relationships with highly qualified prospects in small to mid-sized companies, turning opportunities into long-term partnerships.
• Foster connections with potential clients and internal stakeholders to drive business growth and enhance customer satisfaction.
• Collaborate with HubSpot’s marketing and technology teams to refine sales strategies in line with the introduction of new products and features.
• Contribute to HubSpot’s mission by bringing your unique perspectives, innovative ideas, and expertise to help shape the future of our company.

Role Requirements:

• Applicants must be located in the Republic of Ireland to qualify for remote opportunities.
• Possess 3+ years of experience in full closing, 360 sales roles ideally in Tech/SaaS.
• Demonstrated fluency in English.
• Exceptional consultative selling and closing abilities.
• Proven skills in accurate forecasting and pipeline management.
• A consistent record of high performance, such as exceeding quotas or achieving President's Club status.
• A strong focus on achieving goals with a strategic approach.

Who Thrives in This Role?

Successful Account Executives typically exhibit:

• Excellent communication, time management, and adaptability skills to excel in a remote and hybrid setting.
• Experience working in fast-paced, high-growth, "scale-up" environments.
• A passion for driving business growth and a keen interest in the tech industry.
• A blend of humility and enthusiasm in their professional endeavours.
• Join HubSpot and become part of a dynamic team dedicated to driving client success and business growth.

 What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,000 per annum
• Pension 
• Health Insurance
• Life Assurance (x4 times your annual salary)
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Interested in learning more about our Remote Program? Learn more here! 

What will you get to do in this Mid-Market UK/I Account Executive role?

As an Account Executive at HubSpot, you will leverage both inbound and outbound selling strategies to identify and close new business opportunities. You will play a crucial role in helping clients enhance their operations and growth using the HubSpot software. 

• You employ outbound sales methodologies including prospecting, cold calling, and networking to reach potential clients and build a robust pipeline.
• You utilise inbound selling strategies to benefit from inbound leads and collaborate effectively with Business Development Representatives to research prospects and develop targeted outreach strategies. 
• You deliver compelling online demos of the HubSpot software to showcase its features and successfully communicate the HubSpot value proposition. 
• You drive the entire sales process from initial contact to closing, ensuring a seamless onboarding experience for new clients.
• You target and engage primarily with small and mid-sized businesses, understanding their unique needs and positioning HubSpot solutions for maximum impact.
• You maintain accurate records of sales activities and customer interactions in the HubSpot CRM system.

This role offers flexible work arrangements, allowing you to choose your preferred work style—whether in-office, hybrid, or fully remote within the United Kingdom. For more insights into our flexible work culture and hybrid company model, we invite you to read: "The Future of Work at HubSpot: How We're Building a Hybrid Company."

Qualifications:

• Proven track record in both inbound and outbound sales with a focus on closing.
• Strong communication and interpersonal skills, with the ability to effectively engage and build relationships with a variety of clients.
• Proficient in conducting virtual sales presentations and demonstrating software solutions.
• Self-motivated with excellent organisational skills and attention to detail.
• Experience working within SaaS environments and a good understanding of the small to mid-sized business market is a plus.

Responsibilities of a Mid-Market UK/I Account Executive:

In this dynamic role, you will:

• Swiftly diagnose the challenges faced by prospective customers and tailor the most effective inbound marketing solutions to meet their business needs.
• Consistently achieve, and strive to exceed, sales targets through successful new business closures.
• Cultivate strong relationships with highly qualified prospects in small to mid-sized companies, turning opportunities into long-term partnerships.
• Foster connections with potential clients and internal stakeholders to drive business growth and enhance customer satisfaction.
• Collaborate with HubSpot’s marketing and technology teams to refine sales strategies in line with the introduction of new products and features.
• Contribute to HubSpot’s mission by bringing your unique perspectives, innovative ideas, and expertise to help shape the future of our company.

Role Requirements:

• Applicants must be located in the United Kingdom to qualify for remote opportunities.
• Possess 3+ years of experience in full closing, 360 sales roles ideally in Tech/SaaS.
• Demonstrated fluency in English.
• Exceptional consultative selling and closing abilities.
• Proven skills in accurate forecasting and pipeline management.
• A consistent record of high performance, such as exceeding quotas or achieving President's Club status.
• A strong focus on achieving goals with a strategic approach.

Who Thrives in This Role?

Successful Account Executives typically exhibit:

• Excellent communication, time management, and adaptability skills to excel in a remote and hybrid setting.
• Experience working in fast-paced, high-growth, "scale-up" environments.
• A passion for driving business growth and a keen interest in the tech industry.
• A blend of humility and enthusiasm in their professional endeavours.
• Join HubSpot and become part of a dynamic team dedicated to driving client success and business growth.

 What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to £3,650 per annum
• Pension 
• Health Insurance
• Life Assurance (x4 times your annual salary)
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Interested in learning more about our Remote Program? Learn more here! 

Your Role at HubSpot 

As a Senior Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

Responsibilities of an Account Executive:

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C-level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations

Role requirements:

• 4-5 years in a quota carrying role
• Professional fluency in English and in French 
• Experience in a complex selling environment 
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)

Who excels in this role? Top performers will demonstrate:

• An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

 What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• Health coverage for you and your family
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

#LI-CD3

Our website is our most important marketing asset — where pipeline starts, brand perception forms, and every paid dollar lands. We're looking for a Principal-level engineer who can own the technical strategy for it, end to end.

You'll make architectural decisions, set engineering standards, manage external partners, and shape how the organisation thinks about digital experience as a growth lever. You'll get your hands dirty in code when it's high-stakes or foundational — but your primary value is judgment, strategic ownership, and accountability for outcomes.

The stack: Astro.js, TypeScript, Sanity (headless CMS), HubSpot, GTM, Google Analytics, Zendesk.

What you'll own

• End-to-end technical strategy for the marketing website — platform, architecture, and performance
• Website builds and redesigns from requirements through launch
• Conversion optimisation and experimentation infrastructure — enabling the growth team to move fast
• The website data layer — event architecture and tracking standards that feed broader BI
• Content infrastructure in Sanity — content models, reusable blocks, and COPE pipelines
• AI strategy for the site — evaluating where personalisation, dynamic content, and intelligent search can move the needle
• External partner management and build-vs-buy decisions

What we're looking for

• 12+ years of web development experience, with 5+ years at senior/principal level in B2B SaaS
• Deep expertise with Astro.js and Sanity (or Next.js + demonstrable Sanity depth)
• Proven track record leading major website projects with strategic and organisational implications
• Strong experience with A/B testing architecture, technical SEO, headless CMS, and the analytics/tracking layer
• Ability to communicate technical trade-offs clearly to non-technical stakeholders
• Practical, daily use of AI development tools (Cursor, Copilot, Claude, etc.)

Benefits

• Competitive compensation including equity
• Home office allowance
• Health care and leisure time insurance
• €1,000 annual learning budget
• Sports and wellbeing allowance

#LI-HYBRID

Own the strategic direction of a high-performance B2B SaaS website — and set the standard for how marketing websites drive revenue.

We’re looking for a Principal Digital Experience Engineer to join our Marketing team in Helsinki, Dublin, Amsterdam, or the UK.

Our website is our most important marketing asset — it’s where pipeline starts, where brand perception is formed, and where every campaign and paid media dollar ultimately lands. We don’t need another strong engineer who can build things. We need a recognised authority who can decide what should be built, why, and how — someone who sets the technical strategy for our entire web presence and is accountable for the outcomes.

This is a Principal-level individual contributor role (IC5). You’ll make architectural decisions, define engineering standards, influence senior leadership, manage external partners, and shape how the organisation thinks about digital web experience as a growth lever. You can and will get your hands dirty in the code when it matters — but your primary value is strategic ownership, technical authority, and the judgment to know where your time creates the most leverage.

The stack: Astro.js, TypeScript, Sanity (headless CMS), integrated with HubSpot, Google Tag Manager, Google Analytics, and Zendesk.

The strategic responsibilities you’ll own…

• End-to-end technical strategy for the marketing website — platform, stack, infrastructure, and architecture decisions that you make and are accountable for at the organisational level
• Website builds and redesigns from strategy through launch — you define technical requirements, set engineering standards, oversee delivery, and ensure the final product meets performance, accessibility, and brand standards
• The technical foundation for conversion optimisation and experimentation — designing site architecture where A/B testing, personalisation, and rapid iteration are first-class capabilities. You enable the growth team to move fast; you’re not the person running the tests
• Site performance, Core Web Vitals, uptime, and technical SEO health — developing and documenting performance methodologies that become organisational standards
• The website data layer — defining event architecture and tracking standards that feed the broader BI strategy, working with Data Architects and Analysts
• Content infrastructure strategy in Sanity — designing content models, reusable blocks, and ingestion pipelines that enable a “Create Once, Publish Everywhere” approach across the organisation
• AI strategy for the website — evaluating and championing where AI-driven personalisation, dynamic content, conversational interfaces, and intelligent search can measurably improve the visitor experience or conversion rate
• External partner management — briefing agencies and contractors, reviewing output quality, and making strategic build-vs-buy decisions
• Strategic influence — shaping how senior leadership and external stakeholders think about web as a growth lever, bringing data-backed recommendations, and influencing decisions well beyond your immediate scope

Where you’ll roll up your sleeves…

You’re not above the code — you’re selective about when you’re in it. You’ll get hands-on when the work is high-stakes, architecturally significant, or when you need to set the standard that others will follow. In practice, that looks like:

• Writing and reviewing TypeScript, Astro.js components, and Sanity integrations when the work is foundational or sets a pattern for others
• Managing deployments through GitHub, owning code quality for critical paths, and defining the engineering practices and documentation that keep the site resilient
• Monitoring and optimising Core Web Vitals and mobile performance — diagnosing and resolving issues that require deep technical expertise
• Implementing AI-driven features where you need to evaluate feasibility, set the approach, or prove the concept before handing off
• Building the first version of content models, ingestion pipelines, or integration patterns that engineers across departments will extend

How you’ll raise the bar…

• Mentoring and coaching colleagues at all levels on web best practices, modern development approaches, and AI tooling — acting as a role model across the organisation and potentially the broader industry
• Sharing knowledge proactively through documentation, internal sessions, and external contributions
• Collaborating as a credible technical peer with product and platform engineering teams across departments — not just marketing colleagues

This position is for you if you have…

• 12+ years of professional web development experience, with at least 5 years in B2B SaaS at a senior or principal level
• Deep, hands-on expertise with Astro.js and Sanity; candidates from a Next.js or similar TypeScript-first framework background will be considered provided they can demonstrate Sanity depth and a clear path to ramping up on Astro
• A proven track record of leading major website projects with significant strategic and organisational implications — not just building, but deciding what gets built and being accountable for the outcome
• Experience designing experimentation and personalisation infrastructure — A/B testing frameworks, dynamic content delivery, and the architectural patterns that enable growth teams to move fast at scale
• Strong understanding of technical SEO at a systems level — architecture, rendering strategies, structured data, and crawlability — approached as an engineering discipline that creates compounding gains
• Strong experience with headless CMS architecture — ideally Sanity, but Contentful or equivalent is relevant. Comfortable designing content models, reusable modular blocks, and COPE content pipelines
• Deep experience with the web analytics and tracking layer — event architecture, GTM, and data collection implementation
• Experience integrating with marketing automation and analytics platforms (e.g., HubSpot, Marketo, Segment, Google Analytics/GTM)
• Significant experience working within and actively improving structured engineering workflows — version control, branching strategies, PR review processes, deployment pipelines, and incident management
• Proven ability to collaborate as a credible technical peer with product and platform engineering teams across departments
• Practical, daily use of AI development tools (Cursor, GitHub Copilot, Claude, etc.) and experience implementing AI-driven site features with measurable outcomes
• Demonstrated ability to influence senior leadership and external stakeholders through technical expertise and strategic thinking
• A track record of developing new approaches, methodologies, or standards that have been adopted across an organisation or recognised within the industry
• The ability to communicate technical trade-offs in plain language to non-technical stakeholders and influence decision-making at all levels

To be clear about what this role is and isn’t…

This is a strategic technical leadership role that happens to require deep engineering capability — not an engineering role with some strategy attached. You’ll be assessed on the decisions you make, the standards you set, and the outcomes you drive — not on lines of code shipped.

• You won’t be responsible for product/application development — this is a marketing-focused role
• You won’t be writing content or designing creative — you’ll work with content and design teammates to bring their work to life on the web
• You won’t be doing basic maintenance tickets daily — but if something is broken, you don’t leave it unfixed
• You won’t own data analysis, reporting, or conversion and growth strategy — you’ll be the authoritative technical voice responsible for technical execution and strategic technical leadership

Benefits we offer…

• Competitive compensation package, including equity
• Great work equipment and home office allowance for those in fully remote locations
• Health care benefit and leisure time insurance
• Annual €1,000 personal learning budget
• Sports and wellbeing allowance

#LI-HYBRID

We are hiring an EMEA Field Operations senior manager to support our Upmarket (ERU) segment & Industry Expansion Business Unit, which drives growth across Healthcare, Financial Services and Energy. This role will partner with ERU & IX leadership to deliver scalable processes, accurate forecasting, and data-driven insights that accelerate growth. Additionally, the candidate will support our post sales leadership (Revenue Architects/Customer Success). 

The ideal candidate has more than 5 years experience in a RevOps role. They combine strong operational rigor with a bias for action, ensuring immediate execution while building long-term scalable solutions. This leader will work cross-functionally with Sales, Finance, Marketing, Customer Success, Enablement, and Analytics to align strategy with execution and improve overall sales productivity.

NOTE: This position is a hybrid-based role (office 3 days a week and remote 2 days)

RESPONSIBILITIES

• Serve as a trusted advisor to IERU & IX sales leadership, driving growth through process optimization, financial rigor, and actionable insights.
• Lead and maintain the business operating rhythm (weekly/monthly forecast & pipeline reviews, demand gen reviews, account reviews, KPI & headcount tracking, QBR/MRR).
• Partner with Sales, Operations, and Finance leadership to develop territory methodologies, headcount models, and capacity planning for ERU & IX teams.
• Champion effective adoption and innovation in sales tools (e.g., Gong, Salesforce, planning/analytics platforms), including enforcing usage hygiene and identifying new use cases.
• Collaborate with Analytics and BI teams to design reporting and dashboards that drive visibility into performance, productivity, and pipeline health.
• Build strong cross-functional partnerships across Marketing, Enablement, Customer Success, and Product to align operational strategy with GTM goals.
• Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term.
• Maintain documentation and enforce compliance around policies, sales processes, and engagement rules.

QUALIFICATIONS 

• 5+ years of Sales/Business Operations or GTM Strategy experience, with a strong understanding of SaaS business models.
• Experience supporting sales organizations selling to Fortune 1000 companies, with an ability to translate industry-specific dynamics into operational strategies.
• Proven success building territory models, forecasting processes, and headcount/capacity plans.
• Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue.
• Strong analytical skills with proven ability to extract insights from data (SQL knowledge a plus).
• Skilled in navigating complex tech stacks including CRM, account planning, account scoring, data enrichment, and productivity tools.
• Strong organizational and project management skills; able to execute multiple priorities with urgency.
• High degree of ownership — not just identifying opportunities, but turning insights into measurable results.

BUSINESS SKILLS

• Exceptional communication and stakeholder management skills; proven ability to engage effectively at executive and C-level.
• Comfort navigating ambiguous environments, consistently delivering high-quality results.
• Strong leadership skills: capable of articulating vision, aligning teams around common goals, and measuring performance against defined outcomes.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-SM3