The Role

We're looking for a Senior Content Designer to be the architect of Ziina's product voice — the person who shapes how we communicate at every touchpoint where language makes or breaks the experience.

You'll sit inside Product & Design, embedded from the moment ideas take shape, not brought in to polish copy at the end. As our first dedicated content hire, you'll set the foundation others build on: the voice, the principles, the terminology, the standards. UX writing is your primary craft, but this role demands range, moving across product copy, onboarding flows, and voice and tone guidelines, and leaning into brand and marketing writing when required.

This is about more than writing. It's about owning the full content lifecycle: from establishing terminology frameworks, to shipping copy that makes financial tasks feel effortless, to creating support responses that hold trust in high-stakes moments.

As a Senior Content Designer at Ziina, you will:

• Own and write all in-product copy, including error states, empty states, onboarding flows, confirmation screens, transactional and lifecycle emails, push notifications, help center content, and support macros, extending to web copy and lifecycle communications when needed.
• Partner closely with Product & Design teams, working in Figma to shape user flows, contribute to information architecture, and prototype content early in the design process.
• Define and evolve Ziina’s voice and tone guidelines, including terminology frameworks, naming conventions, and content principles that scale across teams.
• Establish and maintain a cohesive content system that ensures consistency and clarity across all product and communication surfaces.
• Use A/B testing, usability insights, and conversion data to iterate on messaging and continuously improve content performance.
• Support brand and marketing efforts by contributing to campaign messaging and ensuring consistency of voice across all channels.
• Build and own AI-assisted content workflows, including prompt libraries and tooling that enable the team to scale high-quality content creation efficiently.

To succeed in this role, you likely:

• Have 4+ years of experience in content design, UX writing, or content strategy, ideally embedded within product or design teams at a fast-scaling company.
• Have built and implemented content systems such as voice and tone guidelines, terminology frameworks, or component libraries that extend beyond your individual contributions.
• Bring strong UX writing skills, with experience across a range of content types, including exposure to brand or marketing writing.
• Work confidently in design tools like Figma, contributing directly to product flows, annotations, and design critiques.
• Demonstrate strong product thinking and an understanding of information architecture, with the ability to identify structural and content gaps in user experiences.
• Operate with high ownership and organization, managing competing priorities while delivering quality work on time.
• Are comfortable using data and research to inform content decisions and improve user outcomes.
• Are based in, or open to relocating to the UAE

What would amaze us:

• You’ve been the first or early content hire and have built a content function or system from scratch.
• You’ve worked on fintech, payments, or other high-trust products where clarity and tone are critical.
• You’ve demonstrated measurable impact through content decisions, backed by experimentation or user insights.
• You’ve developed scalable AI-assisted content workflows or tooling that improved team efficiency.
• You bring a strong portfolio that showcases product copy in context, along with the thinking, systems, and data behind your decisions.

A portfolio is required. We want to see product copy in context, not just the final words, but the thinking behind them. Show us a content system or set of guidelines you've built, and at least one example where your writing decisions were shaped by user research or data.

We are looking for a junior Product Manager with a major focus on the Customer Service stream. In this role, you will work on making our CS team more efficient, proactive, and personalised, ensuring consistent quality across every interaction.

What You Will Be Doing

• Lead a cross-functional team of engineers, designer and product analyst
• Manage your team's roadmap to align with Wheely’s mission
• Own your team’s products (existing and new) across from idea, through development, to launch, growth and maintenance:
  • Analyse customer issues and identify product opportunities to reduce the need to contact Customer Service
  • Support the implementation of AI-driven automation in chauffeur contacts
  • Work on internal tools that increase the speed and consistency of contact resolution
  • Find product solutions that help Customer Service agents deliver a more personal experience

Requirements

• Internship (with the possibility to transition into full-time employment)
  • STEM degree from a top university (fresh grad) or a final year student
• Full-time:
  • STEM degree from a top university
  • 6-12 months of relevant internship or working experience in a hi-growth environment (tech, top-tier consulting company, top-tier investment bank or VC)
• A passion for great UX/UI
• Outstanding written communication
• Highly analytical

What we offer

• Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
• Salary: £65000 annual 
• Employee stock options plan
• Private medical and dental insurance
• Life and critical illness cover
• Latest-generation MacBook Pro and 4k display
• Monthly credit towards Wheely journeys
• Cycle to Work scheme
• Professional development stipend

We are looking for a junior Product Manager with a major focus on the Customer Service stream. In this role, you will work on making our CS team more efficient, proactive, and personalised, ensuring consistent quality across every interaction.

What You Will Be Doing

• Lead a cross-functional team of engineers, designer and product analyst
• Manage your team's roadmap to align with Wheely’s mission
• Own your team’s products (existing and new) across from idea, through development, to launch, growth and maintenance:
  • Analyse customer issues and identify product opportunities to reduce the need to contact Customer Service
  • Support the implementation of AI-driven automation in chauffeur contacts
  • Work on internal tools that increase the speed and consistency of contact resolution
  • Find product solutions that help Customer Service agents deliver a more personal experience

Requirements

• STEM degree from a top university
• 6-12 months of relevant internship or working experience in a hi-growth environment (tech, top-tier consulting company, top-tier investment bank or VC)
• A passion for great UX/UI
• Outstanding written communication
• Highly analytical

What we Offer

• Office-based role in Nicosia, four days a week with flexible start and finish times, plus one remote day of your choice
• Competitive salary
• Employee stock options plan
• Private medical and dental insurance
• Daily Lunch allowance
• Latest-generation MacBook Pro and 4k display
• Professional development stipend
• Relocation support, including visa sponsorship and allowance

We are partnered with a digital asset management firm for a Senior Project Manager / UI/UX Designer. You will play a critical role in managing the delivery of institutional trading dashboards for the web3 institutional platform. Your expertise will bridge project management and design, ensuring a seamless user experience.

Responsibilities:

• Lead the development and design of trading dashboards with a focus on UI/UX.
• Collaborate with cross-functional teams to integrate on and off-chain data into intuitive interfaces.
• Manage project timelines, resources, and deliverables to meet strategic objectives.
• Ensure alignment with stakeholders by effectively communicating project progress and challenges.
• Utilize both design and technical skills to enhance user engagement and functionality.

Required Skills:

• Proven experience in project management within digital asset management environments.
• 3-5 years of related blockchain, exchange, or brokerage experience.
• Strong UI/UX design skills with a portfolio showcasing relevant work.
• Familiarity with dashboard design and decentralized finance (DeFi) products.
• Proficient in managing data integration from various sources, including on and off-chain.
• Excellent communication and leadership abilities.

Summary: Join a well-funded startup focused on revolutionizing the creator economy with a consumer-facing decentralized application (dApp). As a Lead Product Designer, you will manage the design team and spearhead UX strategy to enhance user experience in the Web3 space.

Responsibilities:

• Lead and manage the design team to develop innovative solutions for the creator economy.
• Develop and implement UX strategies to improve user engagement and onboarding in the Web3 environment.
• Collaborate with cross-functional teams to align design objectives with company goals.
• Conduct user research and use insights to inform design decisions.
• Stay current with industry trends and integrate best practices into the design process.

Required Skills:

• 7+ years of experience in design, with a focus on UX/UI.
• Deep knowledge and proven experience with Web3 onboarding processes.
• 3-4 years of experience in blockchain dApp development with a focus on community and growth.
• Strong leadership skills with experience managing a design team.
• Excellent communication and collaboration skills.