Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States. 

We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale GenAI Platform, a full stack product to build, test and deploy frontier AI agents.

• Developing custom AI applications
• Building custom LLMs
• Providing high-quality training data for research and government institutions building LLMs
• Developing partnerships to foster regional talent growth and AI adoption

We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers.

You will lead a cross-functional team of engineers, MLEs, and operators to build a highly impactful solution for our customers that will drive millions in revenue for our business as well. 

Responsibilities: 

• Lead design workshops with the client to define custom AI solutions 
• Scope out new AI application use cases across various government entities
• Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market)
• Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively
• Stay up to date with latest research in applied AI and training custom LLMs
• Scope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution
• Give regular progress updates to the client and Global Public Sector leadership

Minimum Qualifications: 

• 4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products
• Strong technical background (STEM degree) and/or experience building technical software products 
• Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings
• Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma/Canva/Miro)
• Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams

Nice to haves:

• Coding experience (Python)
• Proficiency in Arabic, both written and spoken

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dubai for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273383345

As an Enterprise Sales Representative, you will drive SentinelOne’s expansion across the Emirates by winning new enterprise accounts and leading high-stakes, complex sales cycles. You will act as a strategic advisor to senior decision-makers, leveraging a consultative approach and the MEDDICC framework to translate our technical innovations into clear, quantifiable business value. By building a robust pipeline through partner ecosystems and internal collaboration, you will play a pivotal role in strengthening our market presence and execution within this high-growth region.

What will you do?

• Develop and expand direct sales opportunities within enterprise accounts across the United Arab Emirates.
• Build and nurture strong, long-term relationships with key stakeholders and decision-makers.
• Lead complex sales cycles and present SentinelOne’s cybersecurity solutions to senior executives, supported by a dedicated sales engineer and channel partners.
• Drive growth through partner-led initiatives, including managed security services and strategic alliances.
• Collaborate closely with marketing and product teams to design and execute effective lead generation and go-to-market campaigns.
• Consistently uphold sales excellence by following best practices and ensuring operational discipline.
• Represent and champion SentinelOne’s technology in the broader market, building awareness and credibility.
• Participate in key industry events, occasionally presenting to showcase our vision and innovation.

What skills and knowledge will you bring?

• Fluent written and spoken English, with the ability to communicate effectively across all levels of an organization.
• 5+ years of consistent, above-quota sales success, ideally as a regional sales executive or manager selling enterprise or endpoint security solutions.
• Proven enterprise sales experience with established relationships and an actionable network of senior decision-makers.
• Strong understanding of modern cybersecurity solutions and the ability to translate technical value into business impact.
• Excellent presentation and communication skills, both internally and externally, with confidence in engaging C-level executives.
• Experience collaborating with channel partners and a solid grasp of a channel-centric go-to-market approach.
• Exceptional organizational, forecasting, and reporting abilities, ensuring accuracy and accountability.
• Hands-on experience in scaling sales enablement to support growth in a fast-moving, competitive environment.
• Driven, curious, and passionate about cybersecurity, with a “whatever it takes” mindset to achieve and exceed goals.
• Bachelor’s degree, or equivalent practical experience.

Why us?

At SentinelOne, you’ll join a fast-paced, international Sales Team focused on driving real impact. You’ll work with talented colleagues from around the world, and develop your skills in a dynamic, innovative environment. We offer strong career growth opportunities, excellent training, and a fun, collaborative culture.

We also provide a range of benefits to support your success, including:

• 3-month non-recoverable draw and uncapped commission, and Restricted Stock Units (RSUs)
• Private Medical Care for you and your family, along with an annual flight home
• Transportation, housing, and education allowances
• Flexible Time Off policy to recharge when you need it
• Choice of a high-end MacBook or Windows laptop, plus home-office setup support
• An additional volunteer day each year and 4+ Wellness Days for self-care and mental health
• Global, gender-neutral parental leave and grandparent leave for life’s important moments
• Access to a confidential Employee Assistance Program (EAP) offering mental health support
• Full access to LinkedIn Learning for professional development
• Full access to Wellness Coach, a mental well-being and fitness app
• Opportunities to connect and grow through our Company Inclusion Networks and Mentor Program

THE WORK:

Ripple is growing, and we're looking to hire a Sales Director based in Dubai. This is a sales quota-carrying position that is responsible for revenue generation through the direct sale of Ripple products and services to financial institutions.

WHAT YOU'LL DO:

• Act as a subject matter expert on blockchain-enabled payments, translating Ripple’s technical advantages into clear commercial value for cross-border settlement and stablecoin liquidity workflows.
• Drive the full sales lifecycle to meet and surpass assigned booking targets, ensuring Ripple’s market share expands across designated accounts.
• Generate and close high-value opportunities within the financial services sector, navigating complex institutional procurement cycles in the region.
• Own the regional roadmap by developing high-impact account plans and go-to-market tactics that penetrate top-tier financial institutions, ensuring Ripple’s cross-border and stablecoin solutions become the regional standard.
• Qualification of prospects to deep-dive needs assessments to rapidly convert complex regional opportunities into high-value, closed-won business for Ripple’s payment and liquidity solutions.
• Handle the effective and rapid movement of leads through sales process, including qualification of prospects; assessment of potential client needs; presentation of Ripple solutions; and expeditious closing of business.
• Maintain accurate and up-to-date sales pipeline forecasts daily, ensuring timely and detailed reporting of sales activities and outcomes.
• Conduct client site visits, deliver sales presentations, and perform product demonstrations to prospective clients, driving engagement and interest.
• Travel frequently across MEA to engage with customers and prospects.

WHAT YOU'LL BRING:

• Extensive experience within the Financial Services or Fintech ecosystem, with a sophisticated understanding of the regional banking landscape in the MEA.
• 8+ years of validated success in a consultative, enterprise-level sales role
• A proven track record of exceeding quotas by selling solutions to Financial Institutions
• Act as a regional subject matter expert on blockchain-enabled payments, translating Ripple’s product suite including stablecoin liquidity and digital asset custody, into high-impact value propositions for C-suite stakeholders
• Positive attitude with outstanding client relationship &leadership skills
• Demonstrated ability to balance multiple projects simultaneously and in a timely manner

Our Channels & Alliances Team’s charter builds and activates a strategic, differentiated and high-impact partner ecosystem for our best-of-breed multi-cloud monitoring product, one partner at a time. As a Senior Partner Manager, you will recruit and develop channel partners that drive new customer adoption and revenue, including Regional and Global Systems Integrators, Managed Service Providers, and Value Added Resellers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
 

What You’ll Do: 

• Identify and recruit new strategic channel partners to drive revenue growth
• Enable and activate existing partners through training, planning and joint selling activities
• Coordinate the technical and marketing aspects of integrated partnership launches
• Host regular business reviews with partners to drive accountability and report on success metrics
• Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations
• Generate partner-sourced net-new sales pipeline and revenue

Who You Are: 

• Experienced in 7+ years of partner-facing, quota-carrying business development, strategic alliances, or channel sales at a cloud services or software as a service organization
• Proven in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships
• Able to quickly comprehend technical concepts and architectural scenarios, and explain them to others verbally and in writing
• Proficiency in managing premier Cloud MSP partners will be advantageous
• Willing to travel 20-30% of the time
  
  

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

KYC/Onboarding Analyst

Dubai Office (4 days in office / 1 day from home)

In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients. You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory requirements while maintaining direct contact with clients to effectively communicate our onboarding standards.

Your keen analytical skills will be essential as you identify complex ownership structures and financial transaction patterns, allowing you to make informed risk-based decisions on client applications. You'll thrive in a fast-paced environment, managing your own portfolio of cases and collaborating with various teams to streamline processes and enhance client experiences.

With some foundational experience in CDD and EDD, you will bring a good understanding of financial crime typologies and a proactive mindset to our dynamic team. If you are highly organized, detail-oriented, and possess excellent communication skills, we want you to be part of our mission to make Ebury a leader in financial services.

Join us in shaping a secure financial future for our clients while advancing your career in a supportive and innovative environment. Apply now to become an integral part of our Onboarding team at Ebury!

Key Accountabilities & Responsibilities:

Due Diligence Execution, Quality, and Risk Assessment

• Risk-Based Due Diligence: Conduct comprehensive CDD and EDD for Shipping clients, including the accurate identification and verification of ownership structures and necessary documentation.
• Client Due Diligence Expertise: Ensure all personal due diligence checks comply with internal policies and legislative requirements.
• Quality & Right First Time (RFT) Adherence: Strive for high-quality output by ensuring all personal case submissions meet compliance standards and are processed Right First Time (RFT), minimising rework.
• Red Flag Identification: Identify and escalate financial crime typologies and red flags relevant to the payments, FX, and institutional space to Senior Analysts or Compliance, as required.
• Quality Control: Perform quality assurance/4-eye checks on peer work, verifying the accuracy and completeness of CDD/EDD files prior to final submission.
• General Project Support: Support ad-hoc tasks within team and FC Ops Pillar and wider business as required
• Operational Meeting Support: Analysts are expected to provide case-level expertise on an ad-hoc basis, stepping in to facilitate discussions or address technical queries as required.
• Front Office Technical Liaison: Act as a point of contact for Front Office queries, providing technical solutions for cases and ensuring onboarding requirements are clearly communicated.
• Collaborative Delivery: Support the Manager in training delivery for both the KYC teams and Front Office teams
• Delegated Training Tasks: Support the delivery of training materials and knowledge transfer as a delegated project, ensuring local teams receive consistent guidance.

Client Management and Operational Efficiency

• Client Liaison: Serve as a compliant and professional point of contact for clients, clearly communicating onboarding requirements, and managing follow-up queries.
• Portfolio Management: Efficiently manage a personal queue of onboarding cases, prioritising tasks and following up with clients and sales representatives to support cycle time reduction.
• Structured Documentation: Ensure every client file is accurately and completely documented in a structured format, fully compliant with regulatory requirements.
• Onboarding Excellence: Collaborate with internal teams to ensure a smooth and efficient onboarding journey; provide operational oversight and ad-hoc technical support to resolve case-specific bottlenecks as they arise.

Internal Collaboration and Knowledge Development

• Cross-Functional Communication: Communicate effectively with Front Office teams to balance commercial needs with regulatory requirements.
• Knowledge Transfer: Proactively participate in training and take ownership of personal learning, staying current with evolving financial crime mandates and internal policy updates.

Requirements:

• Proven Experience: 1-3 years of specialized experience conducting CDD/EDD with corporate clients, ideally within the financial services/FinTech sector.
• Due Diligence Foundational Knowledge: Strong, foundational knowledge of entity onboarding requirements and the ability to interpret ownership structures.
• Accountability & Drive: Demonstrable history of personal productivity, ownership, and the ability to work effectively and independently within a fast-paced environment.
• Analytical Thinking: Good analytical skills and the ability to follow procedures and apply regulatory or documentation requirements.
• Communication: Strong communication skills in English (both written and verbal) with demonstrated experience in direct client contact.

#LI-FM2

#LI-HYBRID

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team Mission

We are seeking an enthusiastic and results-driven Senior Account Manager to join our Sales team in Dubai. In this role, you will own and grow a portfolio of our largest and most strategic accounts across the Middle East and Africa, building senior stakeholder relationships and driving measurable partner performance. 

You will lead joint business planning and QBRs, identify and execute growth initiatives end-to-end, and negotiate commercial improvements that unlock shared value. 

As a trusted advisor and informal team lead, you will collaborate closely with cross-functional partners, help remove execution blockers (including connectivity and operational topics where needed), and share best practices that elevate team performance and help scale what works.

Your Mission:

• Develop and maintain strong, long-lasting relationships with senior stakeholders (including C-suite), owning larger and more complex accounts.

• Own strategic account planning, including quarterly business reviews (QBRs), joint business plans, and executive-ready performance narratives.

• Identify and lead growth initiatives with your top accounts—from ideation and business case to implementation, project management, KPI tracking, and reporting.

• Leverage internal cross-functional partners (e.g., Operations, Content, Marketing, Product, Finance/Legal where needed) to unlock opportunities and remove blockers.

• Independently troubleshoot and resolve partner technical and operational issues to maintain strong performance (e.g., availability/pricing accuracy, connectivity via channel managers or API integrations, booking flow issues).

• Pitch and win defined opportunities such as onboarding new activities, increasing availability, and negotiating commercial improvements (e.g., commission, pricing and promo alignment, packaging/value-adds).

• Proactively solve customer and supplier issues, including maintaining a low cancellation rate and improving reliability/fulfillment.

• Lead through influence: role-model best practices and elevate team performance through coaching, knowledge sharing, and creating reusable playbooks/templates.

• Be an informal leader in the Dubai office: drive collaboration, share what works, and help the team execute at a consistently high bar.

• Review activity and account performance; provide regular reporting, insights, and recommendations to grow results and improve quality outcomes (e.g., ratings, cancellations, customer contacts).

• Adopt and champion AI-enabled tools and ways of working to improve account planning, execution speed, and the quality of insights shared with partners and internal stakeholders.

• Represent GetYourGuide at relevant regional events and conferences.

Your Toolkit:

• 6+ years of experience in Sales or Account Management, with a proven track record managing large, complex accounts

• 4+ years of experience in the tech industry (travel tech preferred)

• Experience working in the Middle East and/or Africa

• Fluent in English and Arabic (written and spoken)

• Strong relationship-building, communication, and problem-solving skills

• Proven stakeholder management skills, with the ability to influence internal decision-makers across functions

• Experience leading QBRs and building joint business plans with senior stakeholders

• Strong analytical and commercial acumen, including comfort with KPIs, performance analysis, and negotiations

• AI-curious and eager to learn, comfortable adopting new tools and experimenting with AI-enabled workflows to increase effectiveness and impact.

• Experience troubleshooting partner connectivity topics (e.g., channel managers / API integrations) is a plus

• Hold a valid driver’s license
  
  

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• Housing allowance
• Allowance for one flight home per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

About Nintex:

At Nintex, we are transforming the way people work, everywhere.   

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. 

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  

Working in Sales: 

For the Nintex sales organization, the success of our customers and partners is at the center of everything we do. Our dynamic and vibrant team is highly motivated and ambitious, always driven to crush our numbers while having fun. Here, you’ll be a part of a supportive and energetic environment that values your expertise and dedication. We’re seeking experienced sales professionals that are not only driven to succeed but align with our values and culture. 

About the role:

The Strategic Value-Added Distributor (VAD) Account Manager is responsible for driving revenue growth and market expansion by managing the strategic relationship between Nintex and its distribution partners. This role focuses on orchestrating the VAD’s ecosystem to recruit, enable, and manage downstream resellers while ensuring a consistent lead generation engine and high-accuracy forecasting. 

Your contribution will be: 

• VAD Relationship Management:  

• Act as the primary point of contact to align Nintex strategy with the VAD’s business goals 

• Deliver a consistent "Rhythm of Business" (RoB) cadence through MBRs and QBRs performance reviews. 

• Territory & Revenue Growth:  

• Ownership of the indirect sales quota 

• Drive expansion plans within Emerging territories and ensure the VAD is meeting its minimum purchase commitments and sell-through targets. 

• VAD Enablement & Training: 

• Identify technical and sales competency gaps within the VAD and its reseller network 

• Coordinate with Pre-Sales and Enablement teams to deliver product training and certification programs. 

• Lead Generation & Pipeline Marketing:  

• Collaborate with VAD’s marketing team to design and execute co-branded campaigns, webinars, and events to build a sustainable sales pipeline. 

• Sales Governance & Conflict Resolution:  

• Maintain the integrity of the distribution strategy by resolving channel conflicts between VADs, Tier-2 partners, or direct sales teams 

• Ensure all dealings are transparent and documented in CRM. 

• Forecasting & Data Integrity:  

• Manage the "Run Rate" forecasting model 

• Provide weekly accuracy reports on VAD-led opportunities to the Regional Sales Director. 

To be successful, we think you need: 

• Bachelor’s degree in business, Commerce, International Markets, or a related IT discipline. 

• Proven track record in Channel Management or Strategic Account Management within Software/SaaS industries 

• Extensive experience working with high-complexity sales frameworks (e.g., MEDDPICC, SPIN, or Challenger Sale). 

• Fluency in English and additional regional languages (e.g., Arabic or French) is highly preferred for Emerging Markets’ coverage. 

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven experience designing and implementing cloud architectures on Azure at scale
• Strong expertise in cloud security, networking, and compliance frameworks.
• Led the end-to-end design of highly available, secure, and cost-optimized Azure environments for enterprise customers, leveraging services such as Azure Virtual Network, Azure Kubernetes Service (AKS), and Azure App Service.
• Defined multi-region DR/HA architectures using Azure Traffic Manager, paired regions, and Azure Site Recovery, achieving RTOs under 1 hour for mission-critical workloads.
• Enable automated patching, scaling, and monitoring tasks via Azure DevOps YAML pipelines and PowerShell DSC, improving operational efficiency.
• Deep understanding of cloud cost optimization, monitoring, and high availability design patterns.
• Collaborated with data engineers to optimize architectures on Azure Data Lake Storage Gen2, Synapse, and MS Fabric
• Strong leadership capabilities with experience managing technical teams and large-scale projects.
• Excellent verbal and written communication skills, including experience creating business-focused presentations.
• Demonstrated problem-solving abilities for complex, multi-disciplinary cloud projects.
• Experience managing senior stakeholders and navigating client discussions effectively.
• Ability to mentor, coach, and develop technical teams in cloud engineering best practices.
• A track record of contributing to business growth through technical innovation and strategic initiatives.

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX, and other top-tier investors.

Role Overview

We are seeking an API Product Manager to architect and maintain the expansion of our API offerings. You will design, implement, and optimize ways for our clients to experience our product offerings through our API.  As Product Manager for API, you'll be responsible for defining the strategy, roadmap, and execution of our developer-facing products that power our clients' cross-border payment operations. You'll work at the intersection of complex financial infrastructure and developer experience, ensuring our APIs are both powerful and intuitive.

Key Responsibilities

• Lead API Product Evolution: Drive the expansion of our API as a product, packaging our offerings into a world-class SDK and developer experience
• Strategic Planning: Define and execute the API product strategy aligned with OpenFX's mission to modernize cross-border payments
• Roadmap Development: Create comprehensive API roadmaps that balance client needs, technical capabilities, and business objectives
• Growth & Adoption: Identify opportunities to enhance developer experience and accelerate API adoption across target markets
• Client Discovery: Conduct deep discovery sessions with institutional clients including remittance companies, neo brokers, and payment service providers to understand integration challenges and requirements
• Cross-functional Collaboration: Partner with engineering, compliance, and business teams to deliver API solutions that meet our business goals. 
• Developer Experience: Champion improvements to documentation, testing environments, onboarding flows, and SDK development
• Performance Analytics: Define success metrics and KPIs for API adoption, performance, and client satisfaction

What we are looking for

Must Haves:

• Product Management Experience: 5+ years of product management experience, with at least 2 years focused on API or developer-facing products
• Proven Success: Track record of launching successful API products that achieved adoption and revenue goals
• Institutional Client Experience: Experience working with institutional clients and understanding their complex integration requirements
• Financial Services Background: Experience in trading, fintech, payments, or financial services, preferably with cross-border payments or FX
• Technical Expertise: Strong understanding of API design principles, RESTful services, and modern integration patterns
• Communication Skills: Ability to translate complex technical concepts for various stakeholders, from developers to C-suite executives

Nice to Have:

• Experience with payment rails, regulatory compliance, and multi-currency operations
• Background in software engineering or technical architecture
• Previous experience at high-growth fintech or payments companies
• Knowledge of emerging payment technologies and distributed ledger systems
• Experience with API monetization strategies and developer ecosystem growth

What we Offer

• Competitive salary and opportunity for industry impact.
• Shape API-driven adoption and systems at a fast-growing company.
• Professional development within world-class fintech.
• Commitment to inclusion—diverse perspectives valued.
  
  

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Senior Account Manager, MENA

About Us:

BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets, and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.

BlackSky is seeking a Senior Account Manager who will be responsible for managing and growing relationships with key BlackSky government customer accounts and communicating the business and mission value of BlackSky’s imagery and analytics products. A successful candidate will serve as the voice of the customer within BlackSky, ensuring strong alignment between customer mission needs, program execution, and BlackSky’s commercial objectives.

This role is ideal for a government-facing account leader who understands how geospatial intelligence, imagery, and analytics are used in real-world operations and can translate those needs into long-term, high-value customer partnerships. This is a highly visible role that will directly contribute to customer satisfaction, renewals, and the continued expansion of BlackSky’s presence across government and defense organizations. 

This role reports to the Senior Director, Account Management and is a remote role based in-region in the UAE supporting international customers in the MENA region and will partner closely with BlackSky’s Customer Program and Success teams and the broader Account Management team. Relocation is not provided for this position, candidates need to be already located in the UAE.

Responsibilities:

• Manage customer relationships for key international government customers.
• Own and grow a portfolio of strategic government accounts, serving as the primary point of contact for customer leadership, program managers, and mission users.
• Act as the voice of the customer inside BlackSky by bringing customer feedback, needs, and risks to internal teams to influence priorities and deliveries.
• Coordinate with internal teams (such as Customer Success, Product Management and Product Operations) to ensure that BlackSky is meeting customer commitments, milestones and requirements.
• Build and maintain strong relationships with customers, understand their goals and articulate how BlackSky can help them meet those goals.
• Understand and communicate how BlackSky’s geospatial products and services drive customer value and goals.
• Drive customer satisfaction, renewals, and long-term retention across assigned accounts.
• Meet revenue objectives, drive overall strategic direction and expand relationships within each account.
• Identify and engage key stakeholders within each account, including technical, operational, and leadership decision-makers.
• Proactively identify and resolve issues that could impact customer satisfaction, delivery, or renewal outcomes.
• Other job-related duties as assigned.

Required Qualifications:

• Bachelor’s degree in a business or analytical field.
• A minimum of eight (8) years of experience in Account Management, Customer Success, Program Management, or a related client-facing role supporting government or defense customers.
• At least five (5) years of experience delivering geospatial or imagery products and services.
• At least 3-5 years of experience in managing government and/or large commercial accounts, with demonstrated responsibility for renewals, expansions, and ongoing account health.
• Direct experience supporting international Ministries of Defense.
• Experience owning one or more strategic customer accounts with multiple stakeholders (e.g., programs managers, operators, analysts, or leadership).
• Demonstrated responsibility for revenue or contract performance, such as renewals, program extensions, task orders, or account growth.
• Experience coordinating cross-functional team to deliver against customer requirements and milestones.
• Previous experience with the Department of Defense and/or international ministries of defense.
• Ability to translate customer mission needs into product or service requirements, including communicating priorities, risks, and delivery timelines.
• Excellent oral and written communication skills; fluent in English.
• Proven record of partnering with teams across the organization and influencing to achieve business results across multiple teams who may have different goals.
• Patient, adaptable and comfortable operating in dynamic, mission-driven environments.

Preferred Qualifications:

• Fluent in Arabic.
• Previous military or government service supporting imagery, intelligence, ISR, or geospatial operations.
• Direct experience working with imagery, remote sensing, or imagery analytics in an operational, analytical, or programmatic capacity.
• Master’s Degree in a quantitative field or MBA.
• Experience working with international defense or intelligence organizations.
• Experience supporting high-growth, technology-driven organizations.
• Ability to operate independently in a fast-moving, ambiguous environment while managing multiple high-value customers.
• Ability to anticipate customer needs and direction.

Job Purpose:

The Sales Manager will be responsible for retention and growth of key accounts as well as the generation of revenue from new businesses for the dmg Asia Education Portfolio. This role will have to close high-value deals with large, blue-chip companies at senior management or director level. This role has no direct management responsibility but will involve mentoring of early career individuals.

Key Accountabilities:

• Managing a portfolio of key accounts with five and six figure contract value effectively
• Cultivate strong relationships with multiple senior stakeholders with a consultative approach
• Achieving and exceeding agreed show and personal revenue and profit targets
• Undertaking research to understand the market objectives, aims and ambitions of your client base
• To work closely with and within each business to identify its aims, objectives and requirements
• Tailor opportunities available, creating strong partnership propositions
• To identify new sales opportunities and develop them into long-term relationships
• Work closely with other departments, content, marketing, and sales to operate as one team.
• Open to taking on leadership and support of leadership roles on occasion
• Open to mentoring others
• Attend events and liaising with exhibitor and sponsor clients onsite to ensure that their contract is fulfilled and all their concerns and needs are addressed.
• Keep up to date via a wide range of material including various industry publications relevant to the topic areas and audiences of assigned conferences for developments and trends in the industry.

Job Context:

We are looking for an experienced and influential individual with excellent working relationships within both the Education (particularly oil & gas, renewables) and event organisation sectors, with proven event business development skills. We expect the new team member to be a proactive hunter, an ambitious individual to expand dmg Asia’s multi-million portfolio, with attractive awards for meeting and exceeding targets. There is also robust opportunity for you to grow into a leadership role, were this your next career objective. 

Qualifications, Experience, & Skills:

Key requirements for the role
•Extensive experience (6 years) in B2B conference and exhibition sponsorship sales, which should mainly and/or most recently have occurred within the Education sector
•Strong knowledge of and familiarity with the dynamics throughout the traditional Education sector and, ideally, in new areas of renewable Education
•A solid understanding of the Education market from both commercial and technical perspectives
•Previous senior responsibility for ambitious sales targets, demonstrating ability to consistently meet and exceed these targets
•Previous experience having trained salespeople and having developed a methodology/material that are instrumental in this process
•Ability and proven experience of working with a wide range of cultures
Personal Attributes
•Customer Focused – put the customer at the heart of everything we do, rapport building, post-sale relationship management, account management
•Harding working - Strong work ethic representing our industry leading brands
•Studious - Desire to learn and embrace best practice within your discipline
•Respectful – demonstrate consistency and reliability in all areas
•Collaborative – display open communication and innovation
•Proactive – take initiative on opportunities and test your ideas
•Efficient – display excellent time management and prioritisation
•Effective – focusing on the right things at the right time to deliver the best results
•Entrepreneurial - agile, adaptable, innovative, proactive
•Professional – accountable, responsible, reliable, consistent, attention to detail, trustworthy
•Disciplined – time management, drive, focus, organised, work ethic, efficiency
•Positive – resilient, adaptable, flexible, Education, passion
Technical abilities
•Sales ability – questioning skills, proposal writing, objection handling, urgency, presentation skills, closing, building value, negotiating 
•Pipeline management/forecasting
•Sales planning – lead sourcing, researching, market mapping, positioning
•Business Insight – market/industry, product, customer
•IT Skills – MS Office, CRM systems

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.

About the Team

You’ll work across the domains of Platform and Rides—two high-impact product domains at Careem—collaborating with cross-functional peers in Product, Engineering, Design, Research, and Data to shape the end-to-end customer journey. This is a unique opportunity to impact both vertical-specific and platform-wide experiences at Careem.

About the Role

As a Senior Product Manager, you’ll lead critical customer journeys that define how users interact with Careem—from booking a ride to tracking an order. Depending on business needs, you will either:

• Own the in-ride experience (Rides) including booking creation, captain discovery, and live tracking; or
  
  
• Own the multi-vertical Activities layer (Platform) which powers shared experiences like order tracking and cross-device interactions.
  
  

You’ll work at scale, balancing deep customer empathy with product intuition and technical fluency.

What You’ll Do

• Lead product strategy and execution for customer journey experiences across verticals.
  
  
• Define and continuously improve flows such as ride creation, order tracking, and delivery visibility.
  
  
• Work hands-on with designers, engineers, analysts, and researchers to craft seamless experiences.
  
  
• Own product KPIs related to engagement, retention, and journey completion.
  
  
• Drive decision-making using insights from experiments, dashboards, and qualitative feedback.
  
  
• Prioritize ruthlessly, navigate trade-offs, and deliver high-quality outcomes in a fast-moving environment.
  
  

What You’ll Need

• 9–12 years total experience, including senior-level product management experience in B2C tech.
  
  
• Exceptional communication skills—able to structure ambiguity, write clearly, and lead discussions.
  
  
• Strong product thinking with a sharp user focus.
  
  
• Ability to collaborate with engineers, interpret data, and drive complex feature sets end-to-end.
  
  
• Fluency in SQL or data analysis tools to work autonomously on performance insights.
  
  

Nice to Have

• Background in UX design or UX research.
  
  
• Experience working across multiple verticals (e.g., rides, food, groceries).
  
  
• Exposure to platform layers or shared user experiences across services.
  
  
• Interest or experience with AI/ML product use cases, though not required.
  
  

Preferred Background

We’re looking for experienced consumer product managers with a track record of building user-centric experiences in large-scale, multi-vertical platforms. Candidates should have deep experience working in high-scale B2C environments and delivering customer-facing products across complex operational domains.

We are a leading global crypto exchange at a pivotal moment of expansion within the Japanese market. As the digital asset landscape in Japan matures with institutional interest, we are seeking an Institutional BD Manager to lead our engagement with the nation’s most prominent financial entities. You will be the architect of high-stakes partnerships, bridging our global liquidity and infrastructure with the unique regulatory and cultural requirements of Japanese institutional finance.

Core Responsibilities

• Identify, engage, and onboard Japanese financial institutions, including trust banks, asset managers, securities firms, and insurance companies.

• Serve as the primary senior point of contact for Japanese institutional clients, ensuring our products meet their rigorous standards for security, compliance, and reporting.

• Work closely with the global product team to tailor our institutional suite—such as custody solutions, API connectivity, and prime brokerage—to the specific needs of the Japanese market.

• Stay at the forefront of the Japanese regulatory environment (FSA), providing feedback to internal teams to ensure our offering remains fully compliant and competitive.

• Represent the exchange at key Japanese financial forums and industry events, building a high-trust network among Tokyo’s financial elite.

Who You Are

• You speak the language of "Traditional Finance" (TradFi) and understand the specific hurdles Japanese institutions face when entering the crypto-asset space.

• You possess an expert-level understanding of Japanese business etiquette (Keigo) and the consensus-driven decision-making processes (Ringi) typical of domestic firms.

• You don't just sell a platform; you help institutions build a crypto strategy, providing insights on liquidity, risk management, and settlement.

• You are motivated by the challenge of opening a sophisticated, high-barrier market and establishing us as the preferred partner in Japan.

Requirements

• Native-level Japanese fluency (written and spoken) and professional-level English.

• 5+ years of experience in Institutional Sales, Business Development, or Relationship Management within a Tier-1 financial institution or global fintech firm.

• An established network of contacts within Japanese banks, securities houses, or asset management firms.

• Deep understanding of the Japanese regulatory landscape (FSA/JVCEA) regarding digital assets.

• Strong technical literacy regarding exchange infrastructure, custody, and API-driven trading.

We are a global industry-leading exchange dedicated to providing institutional-grade infrastructure for the digital asset economy. As we expand our reach into the CIS region, we are seeking an Institutional BD Manager to drive our growth among high-velocity market participants. You will be the primary point of contact for hedge funds, family offices, and asset managers, bridging the gap between our world-class liquidity and the unique needs of the Eastern European and CIS institutional landscape.

Core Responsibilities

• Identify, pitch, and onboard top-tier institutional clients, including hedge funds, family offices, and proprietary trading firms within the CIS region.

• Act as the strategic partner for our institutional clients, ensuring they have deep access to our liquidity, API infrastructure, and bespoke trading services.

• Develop and execute a comprehensive business development strategy tailored to the Russian-speaking market, navigating local business nuances and institutional requirements.

• Collaborate with our product and engineering teams to communicate client feedback, helping to shape our institutional suite (e.g., sub-account structures, custody solutions, and prime brokerage services).

• Represent the exchange at key regional industry events and private institutional forums to build a high-trust network of decision-makers.

Who You Are

• You understand the language of high finance—specifically the requirements for slippage, latency, security, and reporting that institutional traders demand.

• You possess a deep cultural and professional understanding of the CIS market, enabling you to build long-term, high-trust relationships with sophisticated investors.

• You don't just "sell"; you consult. You understand how to map our technical capabilities to a fund's specific investment strategy.

• You thrive in a high-stakes environment where your performance is measured by the growth of institutional volume and assets under management (AUM).

Requirements

• Native-level Russian fluency (written and spoken) and professional-level English.

• 5+ years of experience in Institutional Sales, Business Development, or Prime Brokerage (Traditional Finance or Crypto).

• An established network of contacts within the CIS hedge fund and family office ecosystem.

• Strong understanding of exchange operations, including API connectivity, margin trading, and custody frameworks.

• Ability to work effectively in a remote-first, fast-paced global team across various time zones.

As an Institutional BD Manager, you will be responsible for driving the adoption of our platform/protocol among institutional players. Your goal is to secure high-value partnerships with hedge funds, market makers, asset managers, and corporate treasuries, facilitating their entry into the digital asset ecosystem through our infrastructure.

Key Responsibilities

1. Institutional Pipeline Management

• Identify and engage with institutional prospects, including Tier-1 and Tier-2 market makers, VC firms, OTC desks, and family offices.

• Lead the entire sales process from initial cold outreach and high-level presentations to complex contract negotiations and closing.

• Coordinate with Legal, Compliance, and Operations teams to ensure a smooth KYC/KYB and technical onboarding process for institutional clients.

2. Strategic Partnerships & Liquidity

• Negotiate and structure deals that increase on-platform liquidity, TVL (Total Value Locked), or trading volume.

• Identify opportunities for API integrations and sub-custody solutions for traditional financial (TradFi) institutions.

• Develop and manage "VIP" tiers, ensuring institutional clients receive competitive fee structures and bespoke support.

3. Product & Market Advocacy

• Act as the "voice of the customer" for institutional needs, relaying feedback to the Product and Engineering teams to improve API stability, security features, and reporting tools.

• Represent the firm at global institutional summits (e.g., Token2049, Blockworks Digital Asset Summit) to build a high-trust network.

4. Compliance & Risk Mitigation

• Stay updated on global crypto regulations (e.g., MiCA, VASP requirements, SEC/CFTC shifts) to ensure all BD activities are compliant.

• Work closely with the Risk department to assess the creditworthiness and reputational standing of potential institutional partners.

Required Skills & Qualifications

• 2–5 years in Business Development, Institutional Sales, or Account Management within Fintech, Prime Brokerage, or Web3 Infrastructure.

• Strong understanding of traditional finance (TradFi) instruments—derivatives, spot trading, lending, and settlement—and how they translate to DeFi/Web3.

• Ability to discuss technical specifications, including REST/FIX APIs, MPC (Multi-Party Computation) wallet security, and smart contract audits.

• Sophisticated verbal and written communication skills suitable for C-suite and Investment Committee presentations.

• A Bachelor’s degree in Finance, Economics, Business, or a related field (or equivalent practical experience in the crypto markets).

Preferred Qualifications

• A warm network of contacts within the crypto institutional space (Market Makers, Funds, or Custodians).

• Proficiency in a second language relevant to global financial hubs (e.g., Mandarin for the APAC corridor).

• Experience explaining complex DeFi concepts (Liquid Staking, RWA Tokenization) to traditional investors.

COMPANY OVERVIEW

ThreatLocker® is a global cybersecurity leader, providing enterprise-level cybersecurity tools for the Managed Services Provider (MSP) industry to improve the security of servers and endpoints. ThreatLocker’s combined Application Whitelisting, Ringfencing™, Storage Control and Privileged Access Management solutions are leading the cybersecurity market towards a more secure approach of blocking unknown application vulnerabilities.

POSITION OVERVIEW

ThreatLocker’s Account Manager will drive retention and growth amongst our clientele. The ideal candidate will have the ability to identify and understand business needs, and provide viable solutions to our customer base.

 The role will be based in Dubai and is an in-office position.

JOB SCOPE

ThreatLocker's Account Manager is responsible for, but not limited to:

• Working with the Account Executive and internal team, interfacing with clients and partner agencies to ensure projects are on target with objectives, budget, and schedule. 
•  Establishing and maintaining a direct relationship with the client and partner agencies through monthly or quarterly meetings. 
• Creating client communications relating to purpose, rationale, needs, and due dates. 
• Supporting in the pre-sales cycle in deployment of and securing agents and/or licenses purchased by clients. Leading communications efforts with Solution Engineers on reporting on secured licenses. 
• Initiating and managing processes related to pricing, invoicing, and budgets, to obtain approvals. Supporting the team in developing new or renewal contracts, and relaying changes to appropriate stakeholders. 
• Supporting Account Executive in developing strategic proposals. 
• Partnering with Operations and Sales on managing the relationship, issues, and questions of clients/partners. 
• Tracking client/partner metrics to understand their success, issues, and growth opportunities. 
• Travelling accross target GCC Markets to meet with customers, acquire feedback on partnership success, maintain strong relationships and discuss product expansion within accounts. 
• Consulting with clientele on product updates and features, and training appropriately. 
• Acting as an ambassador of ThreatLocker’s mission, brand, and product. 
• Escalating customer issues through technical channels, management, and other avenues to ensure issue resolution is reached.

REQUIRED QUALIFICATIONS

• Arabic Speaking is Mandatory 
• Minimum of 2 years of experience in account management 
• Proficient in Microsoft Suite applications (i.e. Excel, Word, PowerPoint) 
• Able to manage and direct resources to aid client in achieving its marketing objectives, while managing a budget and timeline 
• Strong project management skills with the ability to manage multiple programs simultaneously. 
• Excellent communication skills- both written and verbal; strong presentation skills and ability to identify root causes 
• Strong interpersonal skills and the ability to influence external/internal stakeholders 
• Passion for sales and learning new technology. 
• Strong analytical skills and keen ability to problem solve 
• Highly motivated, goal oriented and self-starter 

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

Employment is contingent upon successfully passing a background check following a conditional offer of employment. Final employment approval will be granted only upon receipt of satisfactory results.

We are looking for an experienced Sales Manager to join our team to help us repower industrial heat at scale. In this role, you will have a huge impact on Rondo's success in the Middle East, as you would work directly with customers to support originating and developing Rondo Heat Battery projects from first call to definitive agreement. 

Join our team and together we can reduce world CO₂ emissions by 10% in 10 years!

What You Will Do (key responsibilities for this role include but are not limited to):

• Develop existing pipeline and originate new prospects.  Own key accounts, driving repeat business and maintaining relationships through construction into operation; be the voice of the customer within our organization
• Identify how Heat Batteries create value for stakeholders to develop the project scope and business relationships necessary to deliver turnkey project solutions for industrial facilities.  This will require working closely with renewable developers, electric utilities, wholesale electricity market parties, EPCs, our application engineering team, and our project finance team to structure projects and iterate on proposed solutions
• Support the development and implementation of processes for project deal development, e.g. project information standards, document tracking, and risk review  
• Support the identification of target customer segment markets, market segment value propositions and product roadmap strategy
• Qualify potential customers for product fit; understand the heating load, energy markets, renewables and evaluate ability to transact
• Manage customer relationships, understand customer decision making processes and navigate the path to closed sales
• Conduct virtual and in-person meetings with potential customers and project partners - present at conferences, webinars, trade associations, etc.
• Maintain your contacts and projects in CRM by advancing through deal stages and forecasting project size, close data, etc.
• Prepare customer presentation materials, perform some preliminary technical and project financial analysis independently and work with the application engineering and project finance teams
• Identify key commercial terms to compose MOU’s, LOI’s, and term sheets to support the path to definitive agreements

What You Will Bring:

• Education: a degree in Industrial, Mechanical, or Electrical Engineering - an MBA or Master's degree in the Energy Sector is highly desirable
• +5 years experience with industrial sector business development and large capital equipment sales with a preference for two or all of the following: commercial and Industrial micro-grid and combined heat and power projects, renewable project development including structuring project financing, and/or industrial energy efficiency projects
• Proven track record in lead creation, customer relationship nurturing through execution, and repeat sales - both independently and as part of a team
• Fluency in structuring and negotiating commercial contracts in finding a deal’s solution space that solves for the needs of the customer and the company
• Familiarity with industrial sector energy procurement and energy as-a-service business models
• Deep knowledge of energy sectors in Saudi Arabia, UAE, and Qatar with familiarity of those in Bahrain, Kuwait, and Oman
• Fluent in English; Arabic language skills are highly desirable but not required
• Advanced proficiency in Microsoft Excel, including project financing modeling and cash flow analysis, along with strong PowerPoint skill for creating clear, high-quality professional presentations
• Exceptional written communication skills for preparing techno-econmical analyses and documentation in English; Arabic proficiency is considered an asset. 

The role will be remote and ideally based in Dubai, Abu Dhabi, Riyadh. Applicants must be entitled to work in those locations - VISA sponsorships or relocation costs cannot be supported at this time. 

About the Company  

We are transforming industrial decarbonization with our innovative Rondo Heat Battery technology. Rondo is deploying low-cost, zero-carbon Rondo Heat Batteries to accelerate the deployment of renewable energy and to significantly decarbonize industrial processes that are commonly thought of as "difficult-to-decarbonize". Our heat batteries charge from intermittent renewables to provide high temperature, continuous heat for customers safely, reliably, at an unprecedented 98% efficiency - and at a cost point that is lower than any other method.  

Our technology is designed to replace fossil-fired boilers. By enabling industries to adopt renewable energy without costly factory changes, we are accelerating the transition to a sustainable future. With over $160 million in funding and partnerships across critical industrial sectors, Rondo is scaling rapidly to meet global demand.

Position Overview: The Technical Client Account Manager will be responsible for ensuring that our clients achieve their desired outcomes and realize the full value of our solutions and services. This role combines customer advocacy, technical expertise to enhance customer engagement and retention in a competitive market and also has a sales mindset for revenue expansion in the region.

Key Responsibilities:

• Customer Onboarding: Own the onboarding process, ensuring that customers are effectively integrated and trained on our solutions.
• Relationship Management: Foster strong relationships with key customer stakeholders, acting as a trusted advisor to understand their needs and challenges.
• Proactive Engagement: Monitor customer health metrics and proactively address issues, providing guidance on best practices and optimization strategies.
• Conduct Business Reviews: Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to assess and enhance customer engagement.
• Internal Collaboration: Work closely with sales, product, and technical teams to ensure a seamless customer experience and to gather feedback for product improvement.
• Technical Expertise: Demonstrate value - Triage customer portals on a regular basis and share critical threats reports.
• Customer Advocacy: Serve as the voice of the customer within the organization, advocating for their needs and ensuring alignment with our business objectives.
• Reporting and Metrics: Establish and track key performance indicators (KPIs) to measure the success of customer success initiatives and report on customer health and satisfaction. Lead and conduct business reviews.
• Revenue target: Ensure timely renewals and carry targets for regional NRR achievement and expansion quota. Identify and drive upsell and cross-sell opportunities through consultative engagement and by demonstrating the ROI of CloudSEK’s solutions.
• Maintain partner relationships: Collaborate with the partners for smooth renewal and develop a winning strategy for revenue expansion.
• Customer Engagement: Organize customer engagement events in collaboration with the marketing team.

Qualifications:

• Proven experience in customer success and client account management in the cybersecurity industry.
• Strong understanding of cybersecurity concepts, technologies, and market trends.
• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong negotiation skills
• Analytical mindset with the ability to derive insights from data to drive decisions and improvements.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• 5+ years experience in cybersecurity, client facing roles
• Bachelor’s degree in Cybersecurity, Technology is preferred