We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Dubai for our hybrid working model.

As an ideal candidate, you will have:

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273390803

This is an onsite role for an Operations Associate in our Dubai office. This role will be part of a team working shifts that will provide operational coverage for BitGo Trust Company. This individual will be responsible for performing high volume, complex, confidential trust operational activities, in accordance with company policies and procedures. Essential duties and responsibilities include, but are not limited to:

Responsibilities

• Responsible for administration and operational support of all accounts under administration 
• Experience in KYC and customer due diligence, including verifying identities, collecting and reviewing documents, and assessing risks for Institutional Clients
• Middle office operations for trade settlements, ensuring the timely and accurate confirmation, matching, and lifecycle management of trades.
• Oversee the complete flow of daily transaction processing, from initial data input to finalization and reconciliation
• Perform system testing, identify discrepancies in data, and assist in implementing system enhancements
• Provide operational support for customer support for banking transactions
• Provide timely and accurate responses to both internal & external requests for information
• Serve as a proactive problem-solver by being able to troubleshoot account questions/issues in support of Operations
• Exemplify a willingness to take on other responsibilities as needed by our Management Team

Requirements

• At least 4+ years of KYC and customer due diligence or similar role, preferably within the financial services or fintech sector
• Highly effective verbal and written communication
• Attention to detail and a commitment to constant improvement
• Highly organized with work tools like emails, spreadsheets, databases
• Extremely high sense of urgency when servicing external and internal clients
• Analytical skills, positive attitude, active listening and problem-solving skills
• Ability to prioritize tasks, multi-task, and meet deadlines
• A team player with strong judgment and decision making skills

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Benefits:

• Competitive base salary, bonus and stock options
• 100% company paid health insurance for employee and dependents
• Fully sponsored work visas
• Paid parental leave, Paid vacation
• Paid lunches and snacks
• Great colleagues and inspiring startup environment
• *Benefits may vary based on location

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

Our hosting team delivers InterSystems’ solutions as hosted or managed services, anywhere in the world.  As more and more clients change to hosted solutions, we are looking for junior and senior systems engineers to join the team and help us with delivering the high levels of availability, performance and security that our clients have come to rely on.

The role offers a fantastic opportunity to gain experience across a range of technologies, to solve interesting problems, to be allowed to make improvements, and to be recognized for making a difference.

Responsibilities - Deployment

• Work with our co-location partners to design appropriate cage, rack and server layouts and to ensure the ongoing provision of space, power and cooling in support of existing and forecasted solutions.
• Work with the engineering/architecture teams to design solutions so as to maximize performance, efficiency and operability of hosted solutions.
• Lead and/or participate in the provisioning and deployment of server, network and other hosting-related equipment, including hands-on build and configuration as/when required
• Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into the company’s operational processes.
• Perform hardware qualification testing on new hardware platforms and certify them for production deployments.
• Work with stakeholders across the solutions lifecycle to ensure that pre-operational sign-offs are obtained, so as to ensure that solutions can be operated in a way that meets or exceeds performance targets e.g. security, availability and response times.
• Assist with the troubleshooting of integration issues.
• Consulting with technical stakeholders (including customers) on the delivery of hosted solutions.

Responsibilities – Operations

• Hands-on administration and maintenance of hosted solutions and related infrastructure (firewalls, switches, servers, storage, etc.) including pro-active identification and fixing of potential incidents, backup management, etc.
• Participate in the definition, documentation, operation and continuous improvement of operational processes e.g. ITIL-based processes such as incident, change, problem and configuration management, and the smooth integration of these with wider company processes and systems.
• Define, implement, monitor and report on metrics that are required for the delivery of highly-available hosted services, as well as to meet the needs of the wider organization e.g. management, engineering, customer services and our customers.
• Provide technical support for all areas of hosted services, including participation on a 24x7 on-call rota; ensure the timely resolution of incidents and/or problems affecting hosted solutions and deploy approved changes and/or updates as required.
• Further enhance the automation of hosting-related processes e.g. deployment of changes, deployment of new services, inventory management, security scanning, service level reporting, etc.

Experience & Qualifications

• Strong hands-on experience with server hosting (e.g. data center) infrastructure and (ideally) management with Cisco UCS blades
• Hands-on storage/SAN deployment and (ideally) management experience with EMC Unity, Data Domain, Avamar. Dell D?
• Hands-on Cisco and F5 networking deployment and management experience with Cisco Nexus 7000/9000, ASA Firewalls, F5 LTM and DNS load balancers, route domains and contexts. Active Directory/Windows – More Linux > Windows
• Hands-on VMware deployment and management experience with VMware 6.x/7.x 8
• Hands-on Linux deployment and management experience with RHEL 7.x
• Hands-on Windows domain and AD management experience
• Strong troubleshooting skills
• Strong scripting skills
• Enthusiasm and talent for acquiring complex technical skills
• Good customer service attitude
• Knowledge of service monitoring and alerting (Nagios, Cacti preferred)
• Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred)
• Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python)
• ITIL knowledge – principles and application
• Ability to support and develop junior colleague

About the Talent Acquisition team

Are you considering a career in Talent Acquisition or human resources? Are you looking for a people focused role that will allow you to make an impact from day one? Join our Talent Acquisition team and learn the fundamentals of recruitment. From talent attraction and marketing, candidate assessment and interviewing, to logistics and planning – you’ll gain the skills and experience to become a Talent Acquisition Associate one year from joining us, and on a path to become a Talent Acquisition Manager.

Our Talent Acquisition team brings a high level of excitement and commitment to excellence to work as we endeavor to recruit top talent to join our Associate Programme on the Client Service team. You’ll work alongside driven, results oriented individuals who are dedicated to growing our firm, improving ourselves, supporting one another, and celebrating wins. 

About this role 

Our Talent Acquisition Coordinator position gives you the opportunity to have a large impact on our firm’s growth, as you learn to identify and select our largest asset: our people. While there is no typical day on the team, you’ll have exposure to a variety of areas, including: 

• Candidate Experience: Act as a brand ambassador for our firm and be the first point of contact to help thousands of candidates understand why AlphaSights is a great place to work; manage candidate communications and help guide them through the interview process from application to hire.

• Candidate Assessment: Help us spot the next generation of Client Service talent. You’ll review resumes, assess applications, and conduct first screening calls — making quick, high-impact decisions that shape our team from day one. 

• Coordination & Operations: Master the fundamentals that drive our high volume recruitment efforts by scheduling interviews, managing job postings, processing reimbursements and sending offer letters. Working closely with our hiring managers and stakeholders, you’ll help support every step of the recruiting process. 

• Pipeline Generation & Management: Be responsible for generating and managing a high quality and active pipeline of candidates; proactively source candidates by leveraging different channels (e.g. Linkedin); use creative approaches to outreach and engage with high potential candidates with the goal of converting them into hires.

• Campus Recruitment: Support your colleagues in managing applications and candidate communication related to on-campus recruiting initiatives. Manage our campus recruiting logistics, organize events, ship materials, book travel, and troubleshoot real-time issues; support the team on developing and executing talent attraction and employer branding activities such as marketing campaigns, in-office events etc. 

• Recruiting Initiatives & Special Projects: As a member of a scaling team, you’ll have exposure to how we develop and implement recruiting initiatives so that you can implement your own strategies over time. You’ll learn how to develop and execute talent attraction and employer branding activities such as marketing campaigns, in-office events, and diversity and inclusion efforts.

The Programme

• Years 0-1: Following a training programme, you’ll begin your journey with AlphaSights as a Talent Acquisition Coordinator, focused on the fundamentals of recruiting.
• Years 2-4: Those who master the Coordinator role will have the opportunity to become a Talent Acquisition Associate, responsible for the development and execution of strategies to attract top-tier talent from universities globally. You’ll have early leadership and mentorship opportunities as you begin to train and guide new joiners to our team. 
• Years 4+: As a Senior Talent Acquisition Associate & Talent Acquisition Manager you’ll lead and develop teammates and own key recruitment results. Successful managers have the opportunity for further levels of firm leadership. 

Who you are:

• You hold a Bachelor’s degree with strong academic credentials.
• 0-1 years work experience, with a demonstrated interest or background in recruitment or human capital.
• Highly driven and proactive – you have excellent planning and organisational skills, can meet tight deadlines, and prioritise your workload in a fast-paced environment.
• Effective communicator – you demonstrate strong verbal and written communication that confidently, clearly, and convincingly conveys your message to candidates, hiring managers, and other teams.
• Meticulous – you hold yourself to high standards, have obsessive attention to detail, and take a methodical approach to work.
• Adaptable mindset – you are open to iterating your approach to recruiting and adapting flexibility to challenges that arise, to achieve the ultimate goal of bringing top talent on board
• Fluency in English is required.

Compensation and benefits

• 168,000 AED per annum
• Comprehensive private health and dental insurance coverage.
• 25 vacation days in addition to all UAE national holidays.
• 1 round-trip flight ticket home per annum.
• State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.
• A fast-paced, high-performance environment with an unwavering commitment to provide a strong candidate experience 
• A team-oriented, strong supportive culture that emphasises professional development and celebrating success

AlphaSights is an equal opportunity employer.

#LI-DNI

About us:

dmg events is an international exhibitions and publishing company. We attract more than 650 000+ visitors to our global portfolio of 115+ exhibitions each year. Through our global events, our aim is simple. We want to accelerate business through face-to-face events, which is why we work so hard to bring people together, creating opportunities for them to network, learn and do business. dmg events is part of the Daily Mail Group Trust (DMGT). DMGT Manages a diverse, multinational portfolio of companies with total revenues of £2bn, that provide businesses and consumers with compelling information, analysis, insight, events, news and entertainment.

Job Purpose:

The timely production of high quality and industry relevant strategic and learning programmes in line with the needs of the industries, disciplines and markets they serve. Develops and produces summit and content programmes for a portfolio through generating new ideas and topics. Manages a team of Conference Managers and supports personal development of team members.

Job Description:

• Manages a portfolio of content programmes
• Manages a team of Conference Managers/Producer and supports their personal development
• Produces industry relevant conference and workshop
• Identify key opinion leaders/institutions/influencers to invite as speakers and manage relationships end to end.
• Work with the related Content Director and other team members to produce new content programmes and Summits and acts as an internal knowledge transfer leader
• Manages industry advisory boards and communication with board members
• Drive partnership opportunities with potential commercial and association
• Onsite management of the conference and workshop programmes, speakers and oversees that the programmes are delivered according to plan; also briefs and oversees (temporary) staff.
• Works closely with Event Directors, Sales Leads and Marketing Leads to develop commercial opportunities for content programmes
• Drives content strategies in line with overall show propositions
• Ensures engaging content session formats across their portfolio and presents learnings to wider teams
• Hosts team workshops and 1:1 coaching sessions for ongoing learning and development
• Manages ongoing market surveys with analysis reports for validation of future programme themes, topics.
• Ensures any relevant accreditation processes are met in line with deadlines and processes
• Hosts induction sessions with new team members
• Manages relationships and project management timelines with government partners and co-organizing partners
• Manage reporting, processes and project management milestones for team members
• Ensures they are abreast with global event trends and technologies.

Skills Qualifications & Experience:

• 5-7 years’ experience in organizing international content programmes
• Managing and developing direct reports
• Conceptual ability to rapidly develop competent knowledge on diverse topics
• Networking and information gathering abilities
• Chairing meetings with C-Level Executives
• Multi-tasker
• Demonstrate fluency in both written and spoken English
• Copy writing skills
• Related industry/event knowledge and experience
• Business experience in the Middle East
• You will demonstrate the ability to simultaneously manage sub-programs and Feature agendas as part of the bigger programs.
• Excellent networking and information-gathering abilities
• Engaging, professional, and diplomatic demeanor
• Strong teamwork skills to ensure the efficient running of the event team across content, marketing, sales, and operations.
• Self-disciplined and able to work both independently and as part of a
• Problem solver with the ability to break down complex concepts, make logical comparisons, and identify underlying patterns and connections.
• Resilient, with a strong desire to
• Foreign language skills are
• Conceptual ability to rapidly develop competent knowledge on diverse.

"Please take the time to read the job description, you must meet all the criteria set out above for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 days. If you are not contacted by us within 5 working days, please consider your application unsuccessful at this time."

#LI-DNI

About us:

dmg events is an international exhibitions and publishing company. We attract more than 650 000+ visitors to our global portfolio of 115+ exhibitions each year. Through our global events, our aim is simple. We want to accelerate business through face-to-face events, which is why we work so hard to bring people together, creating opportunities for them to network, learn and do business. dmg events is part of the Daily Mail Group Trust (DMGT). DMGT Manages a diverse, multinational portfolio of companies with total revenues of £2bn, that provide businesses and consumers with compelling information, analysis, insight, events, news and entertainment.

Job Purpose:

The role of Conference Manager focuses on creating and delivering multiple high-quality, industry-relevant conference and workshop programs. Key responsibilities include developing strategic content, managing speaker relationships, overseeing advisory boards, and driving partnerships with government, international, local partners, and associations. The position requires strong expertise in engaging and collaborating with government entities as well as regional and global stakeholders to ensure content relevance and strategic alignment. It also involves onsite event management, ensuring seamless program delivery, and working closely with event, sales, and marketing teams to maximize commercial opportunities.

Job Description:

• Produce industry relevant conference and workshop programmes
• Identify key opinion leaders/institutions/influencers to invite as speakers and manage relationships end to end
• Build and maintain strong relationships with government, strategic, international and regional partners to create high-value conference programs aligned with event objectives
• Work with the related Content Director and other team members to produce new content programmes and Summits and act as an internal knowledge transfer leader
• Manage industry advisory boards and communication with board members
• Drive partnership opportunities with potential commercial and association partners
• Onsite management of the conference and workshop programmes, speakers and oversee that the programmes are delivered according to plan; also briefs and oversees (temporary) staff.
• Works closely with Event Directors, Sales Leads and Marketing Leads to develop commercial opportunities for content programmes
• Ensures engaging content session formats across their portfolio and presents learnings to wider teams

Skills Qualifications & Experience:

• 5-7 years’ experience in organizing international content programmes
• Managing and developing direct reports
• Conceptual ability to rapidly develop competent knowledge on diverse topics
• Networking and information gathering abilities
• Chairing meetings with C-Level Executives
• Multi-tasker
• Demonstrate fluency in both written and spoken English
• Copy writing skills
• Related industry/event knowledge and experience
• Business experience in the Middle East
• You will demonstrate the ability to simultaneously manage sub-programs and Feature agendas as part of the bigger programs
• Excellent networking and information-gathering abilities
• Engaging, professional, and diplomatic demeanor
• Strong teamwork skills to ensure the efficient running of the event team across content, marketing, sales, and operations.
• Self-disciplined and able to work both independently and as part of a team
• Problem solver with the ability to break down complex concepts, make logical comparisons, and identify underlying patterns and connections
• Resilient, with a strong desire to succeed
• Conceptual ability to rapidly develop competent knowledge on diverse topics

"Please take the time to read the job description, you must meet all the criteria set out above for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 days. If you are not contacted by us within 5 working days, please consider your application unsuccessful at this time."

#LI-DNI

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.

Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.

If this sounds like you: curious, driven, and ready to build, we’d love to meet you.

This opportunity is part of our commitment to developing local talent and is open exclusively to Emirati Nationals.

Who this is for:

• Emirati Nationals, (family book holders)
• Early-career talent looking to build long-term careers in tech and fintech
• Individuals motivated to contribute to the UAE’s growing digital economy

Apply now and join the next generation of Builders!

About Tamara's Builders Program:

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.

Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.

From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.

About the role:

We are seeking an AML Transaction Monitoring Ops to join our Compliance team.

You will play a key role in performing day to day Anti Money Laundering and Counter Terrorist Financing activities to ensure compliance with UAE regulatory requirements including Central Bank of the UAE AML regulations and UAE Federal AML laws.

You will support core financial crime controls including transaction monitoring customer due diligence sanctions screening and suspicious activity investigations. You will ensure timely escalation to the MLRO and accurate reporting to the UAE Financial Intelligence Unit in line with regulatory expectations.

You will contribute to maintaining strong AML controls that protect the integrity of the financial system and support Tamara’s regulatory obligations as a fintech operating in a regulated environment.

You are detail oriented analytical and proactive with the ability to handle sensitive information and make sound judgments in a fast paced environment.

Your responsibilities:

Transaction Monitoring and Alert Management

• Review and investigate AML alerts generated by the transaction monitoring system
• Identify unusual or suspicious patterns conduct detailed analysis and document rationale for closure or escalation
• Support tuning and calibration of transaction monitoring rules to improve effectiveness and reduce false positives
• Liaise with the MLRO on suspicious transaction reporting and escalation to the UAE Financial Intelligence Unit
• Contribute to AML training awareness and periodic control testing

Customer Due Diligence

• Perform onboarding reviews to ensure accurate and complete KYC documentation for individuals and entities
• Support enhanced due diligence for higher risk customers politically exposed persons and adverse media cases
• Assist in periodic review and refresh of customer profiles in line with risk based approaches

Screening and Sanctions Compliance

• Conduct name screening for customers and counterparties against sanctions politically exposed persons and adverse media lists
• Investigate and resolve potential matches in line with internal screening procedures
• Support the MLRO in maintaining sanctions lists system updates and control validation

Your expertise 

Experience:

• 0 to 2 years of experience in Compliance AML CFT or Financial Crime within financial services fintech or banking
• Prior exposure to transaction monitoring sanctions screening or customer due diligence processes
• Familiarity with UAE AML regulations including Federal Decree Law No 20 of 2018 and related guidance is a plus
• Bachelor’s degree in Finance Law Business or a related field
• Emirati National required

SkillS:

• Understanding of AML CFT frameworks including transaction monitoring customer due diligence sanctions screening and suspicious transaction reporting
• Strong analytical and investigative skills with ability to assess patterns and identify potential financial crime risks
• Ability to work with data and case management systems to support investigations and reporting
• Strong communication skills in Arabic and English for coordination with internal teams and regulatory stakeholders
• Ability to document findings clearly and maintain audit ready records

Attributes

• Strong attention to detail with high levels of accuracy and accountability
• Organized and able to manage multiple cases and priorities effectively
• Proactive and solution oriented with a strong sense of ownership
• Collaborative and able to work effectively across Compliance Risk and Operations teams
• Motivated to contribute to financial crime prevention and uphold regulatory integrity

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.
Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it.
Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
If this sounds like you: curious, driven, and ready to build, we’d love to meet you
Apply now and join the next generation of Builders!

About the program

At Tamara, we believe potential should be stretched early.

Our Flagship Builders Internship & Co-Op track is crafted for students who don’t want a passive internship but a real seat at the table. If you’re hungry to apply what you’ve learned, in a fast-moving, high-performance environment, this is where you begin.

Built for current students seeking internship or co-op opportunities, this track immerses you in meaningful, hands-on work across Product, Engineering, Design, and beyond giving you real ownership, not just exposure.

You’ll contribute to real projects and solve real problems, gaining the kind of exposure that most early-career experiences simply don’t offer. We treat interns and co-op students as future builders, because in many ways, they already are.

With our January and June cohorts, you’ll gain more than experience. You’ll gain momentum.

Your role

We're seeking an Accountant for our Finance team. You will be crucial in contributing to smooth month-end closing by assisting the team and preparing accurate, timely reports. 

Drawing on your proficiency in supporting the company's financial engine, you will be responsible for helping implement and maintain controls to ensure accurate information within the system to create unique experiences only Tamara can provide. 

With a proven track record of excellent communication skills and proficiency in MS Office (Word & Excel), and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented, persevering regardless of circumstances, always finding a way through, no matter the challenges. 

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities:

• Responsible for assisting the team during month-end closing
• Preparing reports as required in a timely and accurate manner
• Assisting the team with ad-hoc requirements such as audits
• Assisting in handling the financial operations of the company
• Assisting with implementing and maintaining internal financial controls and procedures
• Ensuring accuracy of data within the system
• Assisting the finance team with daily tasks

Your expertise:

Experience

• At a minimum, internship or co-op training experience in accounting tasks such as month-end closing, financial reporting, and supporting daily operations.
• Experience with month-end closing and financial reporting tasks.
• Familiarity with accounting software like Oracle is preferred but not required.
• Degree in Accounting or Finance.

Skills:

• Proficiency in Microsoft Office, particularly Excel and Word.
• Basic understanding of accounting principles and financial reporting.
• Strong analytical and problem-solving abilities.

Attributes:

• Detail-oriented and precise, with strong organizational skills.
• Proactive and dependable, committed to delivering timely outputs.
• Collaborative and adaptable, excelling in team-oriented environments.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.

Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.

If this sounds like you: curious, driven, and ready to build, we’d love to meet you

Apply now and join the next generation of Builders!

About Tamara's Builders Program 

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.
Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.
From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.

About the role

We’re looking for a fresh graduate or early-career Associate Data Scientist on a builder path.

This role blends product thinking, applied statistics, and production-minded analytics. You will:

• turn ambiguous problems into measurable questions
• build reliable measurement (metrics and experimentation)
• create lightweight models and decision tools that teams can use in real workflows
• partner closely with engineering, product, and risk to improve customer outcomes and business performance
• build AI-assisted decision workflows (for example, LLM-powered analysis copilots backed by a curated metrics layer, with clear guardrails and validation)

With the advancement of AI, we value people who have strong fundamentals and clear thinking. Understanding data generation, measurement, tradeoffs, and how to validate results matters more than memorizing tools. You'll learn how to use AI responsibly to move faster, while still owning correctness, robustness, and interpretation.

Your responsibilities

• Define problems and measurement
  • Translate product or business questions into testable hypotheses and clear success metrics.
  • Build and maintain metric definitions and analysis templates so decisions are consistent and repeatable.
• Experimentation and causal thinking
  • Design, analyze, and interpret A/B tests (and quasi-experiments when randomization is not possible).
  • Partner with product and engineering to ensure correct tracking, guardrails, and experiment quality.
• Modeling for decisions (practical ML)
  • Build baseline predictive and segmentation models (for example, churn propensity, risk signals, customer clustering) with clear evaluation and limitations.
  • Focus on models that are actionable: who will use them, when, and what decision they change.
• Applied AI (LLMs) for analytics and decisioning
  • Prototype small, safe LLM use cases that improve how teams explore data (for example, natural-language Q&A over a curated dataset, summarizing experiment results, or generating investigation checklists).
  • Help define evaluation and validation approaches for AI-assisted outputs (sanity checks, golden queries, offline test sets, and human review loops).
  • Partner with platform and security stakeholders to ensure AI workflows are permissioned correctly and avoid leaking sensitive data.
• Analytics that ships
  • Create reusable, well-documented analysis assets: datasets, feature tables, notebooks, dashboards, and simple services or jobs.
  • Collaborate with data engineering to productionize reliable pipelines where needed.
• Data quality and reliability
  • Validate data inputs, monitor key metrics, and investigate anomalies.
  • Document assumptions and build sanity checks so analyses and models are trustworthy.
• Responsible use of AI tools
  • Use AI to accelerate coding, documentation, and exploration.
  • Validate AI outputs, protect sensitive data, and follow safe data handling practices.

Your expertise (must have)

• Fresh graduate or < 1 year of relevant experience (internships, capstone projects, or part-time roles count).
• Strong SQL fundamentals (joins, aggregations, window functions).
• One programming language for data (preferably Python) with basic skills in:
  • Data manipulation (tables/dataframes)
  • Statistics fundamentals (distributions, sampling intuition, confidence basics)
  • Basic modeling (regression/classification basics and evaluation intuition)
• Strong analytical thinking:
  • Ability to define a problem, validate data, and explain results clearly.
• Strong attention to detail and commitment to accurate, reliable outputs.
• Ability to work effectively in a team-oriented environment.

Nice to have

• Exposure to experimentation platforms or frameworks (for example Statsig, Optimizely, internal experimentation tooling).
• Familiarity with modern analytics stacks (dbt, BigQuery, Snowflake, Looker, PowerBI, Tableau) through coursework or projects.
• Exposure to ML tooling (scikit-learn, notebooks, basic MLOps concepts) and version control (Git).
• Familiarity with LLM concepts (prompting basics, retrieval/RAG intuition, and evaluation approaches) through coursework or side projects.
• Understanding of product analytics concepts (funnels, cohorts, retention) and causal pitfalls (selection bias, confounding).
• Experience creating AI-ready data assets (clean semantic layers, metric definitions, data contracts, documentation, and sanity-check checklists).
• Knowledge of responsible data handling (PII basics, access controls, safe sharing).

What success looks like

• You can independently deliver an end-to-end analysis with clear assumptions, validation steps, and a concrete recommendation.
• You help ship at least one decision tool (experiment, metric framework, or lightweight model) that changes a product or business decision.
• Stakeholders can run repeatable analyses with less back-and-forth, and your work reduces ambiguity in key metrics.
• You can spot when results look off, debug quickly, and explain the root cause.

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.

Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. There is no playbook for that, our Tamarians are writing it every day.

Our teams are made up of innovators, problem-solvers, and learners who thrive on curiosity, ownership, and collaboration.

If this sounds like you: curious, driven, and ready to build, we’d love to meet you.

Apply now and join the next generation of Builders.

About the Program

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational observer program, it’s a career accelerator built for those who want to build, own, and raise the bar early.

Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, Commercial, Risk, Compliance, and beyond. You’ll contribute immediately and grow at an accelerated pace.

From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next, not someday, but now.

About the Role

As a Compliance Associate at Tamara, you will play a key role in ensuring that Tamara’s operations, products, and communications align with applicable regulatory requirements in the United Arab Emirates and Tamara’s internal governance standards.

You will support compliance activities across frameworks governed by UAE regulators including the Central Bank of the UAE (CBUAE), DFSA (where relevant), ADGM FSRA (where relevant), and other applicable consumer protection, AML, privacy, and payments regulations.

You will help maintain a strong compliance framework that promotes accountability, transparency, and readiness for regulatory oversight.

You will support the department in reviewing policies, contracts, products, and advertisements; conducting internal compliance reviews; preparing regulatory submissions; and ensuring all compliance activities are properly documented and traceable. Through your work, you will help safeguard Tamara’s regulatory standing while enabling responsible business growth and innovation.

You are detail-oriented, curious, and collaborative, someone who thrives in a fast-paced, evolving environment where compliance acts as a trusted business partner.

Your Responsibilities

• Support as a point of contact with UAE regulators by helping the team prepare responses, track requests, and organize regulatory communications and inspections.
• Help prepare and submit regulatory reports, both periodic and ad hoc, by coordinating with internal teams to collect and verify required information.
• Assist in conducting compliance reviews and monitoring activities to ensure internal practices meet UAE regulatory requirements and company policies.
• Review policies, contracts, products, customer journeys, and marketing materials with guidance from senior team members to ensure alignment with regulatory and consumer protection requirements.
• Work closely with business teams to help them understand regulatory expectations and ensure new initiatives are compliant before launch.
• Help develop and update compliance guides, trackers, and awareness materials to support different departments.
• Support in maintaining and updating the Annual Compliance Plan, tracking deadlines, progress, and follow-up actions.
• Ensure all compliance activities, reports, and communications with regulators are clearly documented and easy to trace for future reference.
• Track and follow up on open compliance observations to ensure they are resolved within agreed timelines.
• Support AML/CFT, sanctions screening, and customer protection initiatives where required.

Your Expertise

• Bachelor’s degree in Law, Business Administration, Finance, or a related field.
• 0–2 years of experience in Regulatory Compliance, ideally within FinTech, Consumer Finance, Banking, or Payments.
• Good understanding of the UAE regulatory landscape, particularly frameworks relevant to payments, lending, consumer finance, and fintech businesses.
• Familiarity with CBUAE regulations, AML/CFT obligations, and consumer protection expectations is an advantage.

Skills

• Basic understanding of UAE financial services regulations, with eagerness to learn through hands-on experience.
• Strong analytical and organizational skills to review information, identify gaps, and support regulatory reporting.
• Good documentation and reporting skills, ensuring accuracy and traceability in all compliance activities.
• Clear and professional communication skills in both Arabic and English for working with internal teams and regulators.
• Strong collaboration and coordination abilities to support cross-functional teams in meeting compliance requirements.
• Attention to detail and a commitment to maintaining complete records of compliance reviews, submissions, and communications.

Attributes

• Organized, detail-oriented, and proactive, with a strong sense of responsibility.
• Curious and eager to learn, especially about regulatory compliance and the UAE financial services landscape.
• Adaptable and solution-oriented, able to handle changing priorities in a fast-paced environment.
• Team player who values collaboration, accountability, and clear communication.
• Motivated by Tamara’s mission to uphold trust, transparency, and excellence in compliance and governance.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA and UAE, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

Your role

As a FinOps Analyst you will be vital member of the Finance Operations (FinOps) team, responsible for maintaining financial operational efficiency and control. This role serves as a key contributor to FinOps projects, collaborating with internal and external stakeholders, and actively supporting the team's daily activities toward achieving financial & operational excellence.

With a strong foundation in financial literacy and analytical expertise, you will leverage data to generate actionable insights and drive informed decision-making—empowering you to transform how millions of users shop, pay, and bank.

You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges.

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities

• Execute daily financial operation tasks, encompassing timely and accurate transaction processing and balance reconciliations.
• Act as a key liaison with internal stakeholders, including Finance and cross-functional teams, to ensure the seamless execution of financial operations.
• Maintain and update financial operations systems and platforms to guarantee data accuracy, system integrity, and reliability.
• Drive and support pivotal FinOps projects, including spearheading stakeholder engagement and process optimization initiatives.
• Provide comprehensive support for broader FinOps activities, such as merchant settlements, payment processing, and financial reporting/forecasting.
• Contribute to continuous process improvements and automation initiatives to significantly enhance operational efficiency.
• Ensure strict adherence to internal policies, regulatory requirements, and established financial controls.
• Proactively monitor and mitigate operational risks associated with FinOps processes.

Your expertise

• Bachelor’s degree in Accounting or Finance is required, with a preference for candidates holding an ACCA, CPA, or CMA certification.
• A minimum of 2–4 years of relevant professional experience in Finance Operations (FinOps), or similar middle/back-office finance roles.
• Demonstrated proficiency with financial reconciliation tools, FinOps platforms, and advanced Microsoft Excel.
• Strong analytical abilities and critical problem-solving skills.
• Exceptional communication and interpersonal skills; business-level fluency in English is essential.
• Proven capacity for managing complex stakeholder relationships and successfully leading projects.
• High standards for accuracy and meticulous attention to detail.
• Ability to perform effectively both independently and as a contributing member of a collaborative, cross-border team.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your Role

We are looking for a Senior Machine Learning Engineer (MLE) to join our Risk Data Science team. You will play a key role in designing, building, deploying, and scaling ML models that drive credit risk, fraud prevention, behavioral scoring, and other risk-related decision systems across our business.

You will work closely with data scientists, risk analysts, and engineering teams to transform research prototypes into high-performance, production-grade solutions that operate at scale in real-time decisioning environments.

Your Responsibilities

Model Deployment & Scaling

• Productionise risk and fraud models developed by the DS team using robust, efficient, and maintainable architectures
• Design low-latency, high-availability APIs and pipelines for real-time model inference.
• Implement batch scoring systems for periodic risk assessments.=

MLOps & Infrastructure

• Build and maintain CI/CD pipelines for model deployment and monitoring.
• Set up automated feature engineering pipelines, leveraging feature stores.
• Ensure model governance: reproducibility, versioning, auditability, and compliance with regulatory requirements.

Model Monitoring & Maintenance

• Implement real-time and batch monitoring for data drift, concept drift, and model performance.
• Build automated retraining workflows and model rollback mechanisms.

Collaboration with Risk DS

• Work closely with risk data scientists to translate experimental code (Python, notebooks) into production-grade services.
• Advise DS on efficient model architectures for operational environments.
• Optimize feature computation for speed and scalability.

System Design & Integration

• Integrate models with credit underwriting, fraud detection, collections, and merchant risk systems.
• Collaborate with backend engineering to align on API contracts and system interfaces.

Your Expertise

• 6+ years of experience as an MLE, ML Engineer, Mlops Developer.
• Strong Python skills (including Pandas, NumPy, scikit-learn, PySpark, FastAPI/Flask).
• Proficiency in distributed computing frameworks (Spark, Ray) and workflow orchestration tools (Airflow, Prefect).
• Experience with MLOps tools (MLflow, SageMaker, Vertex AI, or similar).
• Strong understanding of model deployment in cloud environments (AWS/GCP/Azure).
• Solid knowledge of microservice architecture, containerization (Docker), and orchestration (Kubernetes).
• Proven track record of deploying and maintaining ML models in production at scale.
• Experience in building and integrating with real-time streaming systems (Kafka, Kinesis, Pub/Sub).

All qualified individuals are encouraged to apply.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.

About the Role

We’re looking for a Senior Product Manager to lead the Care Technology product portfolio. This role is critical to shaping how Tamara's Care ecosystem scales, driving the strategy, prioritization, and delivery of the platforms, tools, and experiences that enable efficient operations, empower frontline teams, and elevate customer and partner support outcomes.

This is a hands-on role with a people leadership dimension. You'll be setting direction for a product team while staying close to the work yourself. AI fluency is central to this role; you'll be expected to identify and drive AI integration across the care stack, and help your team build the product intuition to do the same.

This role is highly cross-functional and sits at the intersection of product, operations, and technology. You'll work closely with Engineering, Design, Analytics, Care Operations and business stakeholders across Care and beyond to shape strategy and drive execution end-to-end.

Responsibilities

• Own and drive the Care Tech roadmap, balancing short-term delivery with long-term strategic bets
• Translate business needs into clear requirements and prioritization frameworks
• Lead and develop Product Managers and Designers, fostering strong product craft
• Drive AI adoption across the care stack, from workflows to agent tools and conversational experiences
• Align cross-functionally to solve high-impact problems with the right guardrails
• Define and track success metrics to guide prioritization and resource allocation
• Partner with Engineering and Design to drive execution, resolve trade-offs, and maintain momentum
• Establish scalable documentation and knowledge-sharing practices

What You’ll Need

Experience

• 7+ years of product management experience, with 2+ years leading other Product Managers.
• Track record of building internal platforms, operational tooling, or customer-facing products at scale
• Previous experience in customer service product environments.
• Fintech/financial services background is a strong plus
• Hands-on exposure to AI-powered products or features.

Skills

• Strong people leadership with the ability to coach PMs at different levels and build a high-performing, accountable team
• Excellent stakeholder management and communication across business, operations, and technical functions
• Able to turn ambiguity into structured plans, clear priorities, and well-scoped roadmaps
• Solid understanding of technical systems, APIs, and third-party integrations
• Strong product intuition around AI and automation, and how to apply them practically
• Data-driven. Uses metrics to make decisions, not just report on them
• Comfortable operating in agile environments with multiple squads and work-streams running in parallel

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Director you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:  

• Exceptional customer service/clienteling skills
• Minimum of 5 years' experience in leading a top volume door with staff exceeding 50 employees and/or multi-unit door experience
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including evenings, weekends, and holidays

 What you will get: 

• Competitive salary and bonus incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.  As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:  

• Exceptional customer service/clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including evenings, weekends, and holidays

 What you will get: 

• Competitive salary and bonus incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new seasonand generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

As a Style Advisor, you have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about dressing people. You have an opinion and share that with others through genuine and straight to the point communication. Style Advisors are excited to build relationships and have a personal approach to each interaction. 

What you will do: 

• Successfully participate in a multi-layered training cycle to develop your expertise and skillset aligning with brand expectations
• Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
• Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
• Building relationships to increase client’s loyalty by utilizing Suitsupply’s Radically Personal program 
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Performing other duties assigned by store leadership team

Who you are:

• Previous experience in sales, hospitality, and/or service
• Genuine interest in fashion and styling
• Professional verbal and written communication skills
• Performs successfully in a team-based culture
• Flexible work schedule, including evenings, weekends, and holidays
• Available to work Full-time or Part-time

What you will get: 

• Competitive salary, plus a lucrative commission structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with a leading global fashion brand
• Opportunity to travel to other stores and abroad

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team Mission

We are seeking an enthusiastic and results-driven Senior Account Manager to join our Sales team in Dubai. In this role, you will own and grow a portfolio of our largest and most strategic accounts across the Middle East and Africa, building senior stakeholder relationships and driving measurable partner performance. 

You will lead joint business planning and QBRs, identify and execute growth initiatives end-to-end, and negotiate commercial improvements that unlock shared value. 

As a trusted advisor and informal team lead, you will collaborate closely with cross-functional partners, help remove execution blockers (including connectivity and operational topics where needed), and share best practices that elevate team performance and help scale what works.

Your Mission:

• Develop and maintain strong, long-lasting relationships with senior stakeholders (including C-suite), owning larger and more complex accounts.

• Own strategic account planning, including quarterly business reviews (QBRs), joint business plans, and executive-ready performance narratives.

• Identify and lead growth initiatives with your top accounts—from ideation and business case to implementation, project management, KPI tracking, and reporting.

• Leverage internal cross-functional partners (e.g., Operations, Content, Marketing, Product, Finance/Legal where needed) to unlock opportunities and remove blockers.

• Independently troubleshoot and resolve partner technical and operational issues to maintain strong performance (e.g., availability/pricing accuracy, connectivity via channel managers or API integrations, booking flow issues).

• Pitch and win defined opportunities such as onboarding new activities, increasing availability, and negotiating commercial improvements (e.g., commission, pricing and promo alignment, packaging/value-adds).

• Proactively solve customer and supplier issues, including maintaining a low cancellation rate and improving reliability/fulfillment.

• Lead through influence: role-model best practices and elevate team performance through coaching, knowledge sharing, and creating reusable playbooks/templates.

• Be an informal leader in the Dubai office: drive collaboration, share what works, and help the team execute at a consistently high bar.

• Review activity and account performance; provide regular reporting, insights, and recommendations to grow results and improve quality outcomes (e.g., ratings, cancellations, customer contacts).

• Adopt and champion AI-enabled tools and ways of working to improve account planning, execution speed, and the quality of insights shared with partners and internal stakeholders.

• Represent GetYourGuide at relevant regional events and conferences.

Your Toolkit:

• 6+ years of experience in Sales or Account Management, with a proven track record managing large, complex accounts

• 4+ years of experience in the tech industry (travel tech preferred)

• Experience working in the Middle East and/or Africa

• Fluent in English and Arabic (written and spoken)

• Strong relationship-building, communication, and problem-solving skills

• Proven stakeholder management skills, with the ability to influence internal decision-makers across functions

• Experience leading QBRs and building joint business plans with senior stakeholders

• Strong analytical and commercial acumen, including comfort with KPIs, performance analysis, and negotiations

• AI-curious and eager to learn, comfortable adopting new tools and experimenting with AI-enabled workflows to increase effectiveness and impact.

• Experience troubleshooting partner connectivity topics (e.g., channel managers / API integrations) is a plus

• Hold a valid driver’s license
  
  

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• Housing allowance
• Allowance for one flight home per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 

#LI-Hybrid

The Role

Exciting career opportunities are on the horizon! Schonfeld will open a wide range of roles across many offices and many departments this August for the Class of 2027. Whether your passion lies in investing, technology, data, operations, or corporate functions, you’ll find dynamic positions that let you make an immediate impact and grow alongside our world-class team. Keep an eye on our careers page and be ready to apply when postings go live—you won’t want to miss the chance to build your future with us.

Our Internship

Kick-start your career in finance with the Schonfeld Internship! Over the course of 12-16 action-packed weeks, you will have the opportunity to build solutions that tackle real-world challenges and leave a lasting impact on the firm. As an intern, you’ll join a close-knit team that is ready to support your growth and accelerate your career. We will pair you with a dedicated manager and a mentor who’ll guide your development over the course of the internship and beyond. Throughout the program, you will have the chance to connect with senior leaders through a series of learning sessions, attend hands-on skills workshops, network at social events and get a behind-the-scenes look at how various functions power the firm. We’ll empower you to bring your ideas to life and make an impact.

Who We Are 

Schonfeld is a global multi-manager hedge fund that strives to deliver industry-leading risk-adjusted returns for our investors. We leverage both internal and external portfolio manager teams around the world, seeking to capitalize on inefficiencies and opportunities within the markets. We draw from decades of experience and a significant investment in proprietary technology, infrastructure and risk analytics to invest across four main strategies: Quant, Tactical, Fundamental Equity and Discretionary Macro & Fixed Income.

Our Culture 

At Schonfeld, we’ll invest in you. Attracting and retaining top talent is at the heart of what we do, because we believe that exceptional outcomes begin with exceptional people. We foster a culture where talent is empowered to continually learn, innovate and pursue ambitious goals. We are teamwork-oriented, collaborative and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning and educational offerings and opportunities to make an impact. We encourage community through internal networks, external partnerships and service initiatives that promote inclusion and purpose beyond the firm’s walls.

The annual base pay for these role is expected to be between $45,000 and $150,00 which will be prorated based on internship role,  start and end date. The expected base pay range is based on information at the time this post was generated. Actual compensation for the successful candidate will be determined based on a variety of factors such as skills, qualifications and experience and level of education.

Fever For Business 

Fever for Business (F4B) is our B2B organization, built around a simple idea: making live experiences easy for companies anywhere in the world. 

We help businesses, schools and global brands create memorable events without the usual complexity by providing a reliable, scalable, and high-quality service.

From intimate Candlelight Private Concerts or a large-scale multi-city activation, we turn live entertainment into a repeatable business solution that drives employee engagement and brand differentiation. Our team owns the full journey, from initial sales and strategy to global execution, working closely with Fever Originals and Operations to scale B2B experiences smoothly and at a global level.

Join us if you are excited about redefining B2B entertainment, build global partnerships, and turn world-class culture into a seamless business service.

The Role

We are looking for a tenured Senior Account Executive to fuel the growth of our emerging Fever for Business unit, bringing the full power of Fever to corporate and institutional clients. In this role you will manage a targeted book of business within the Strategic & Enterprise segments, advise prospects on their needs within the culture and live entertainment space, and drive net new revenue for the business. Your expertise in consultative selling, combined with deal execution and cross-functional alignment, will be critical to accelerating our expansion within our B2B offering.

Key Responsibilities

• Own the relationship with Fever’s Enterprise and Strategic prospects and clients in your territory.
• Consistently meet and exceed monthly and quarterly revenue targets.
• Take ownership in pipeline creation and deal cycle management, applying MEDDIC-style Sales methodologies.
• Drive New Logo growth and a Land and Expand motion for our top tier customers.
• Leverage Fever’s ecosystem and your own network to identify and engage ideal prospects.
• Identify, map, and multi-thread key stakeholders in your territory.
• Craft and execute creative outreach strategies to drive pipeline quality.
• Build lasting client relationships that generate recurring revenue.
• Collaborate cross-functionally (Marketing, Partners, Operations) to ensure alignment.
• Conduct market research to stay informed about industry trends and competitors.
  
  

Who You Are

• 5+ years in B2B sales (SaaS, Media, Entertainment, MICE or similar a plus).
• Proven track record of achieving Sales targets.
• Experience with MEDDIC/SPIN or similar methodologies is preferred.
• Strong negotiation and problem-solving skills; confident with senior stakeholders.
• Entrepreneurial self-starter, comfortable with ambiguity and rapid change.
• Excellent written & verbal communication skills.
• Ability to work independently and as part of a team.
• Growth mindset: coachable, data-driven, organized, optimistic.
• Native proficiency in Arabic and fluency in English. Additional languages are a strong plus.

Why You'll Love it Here

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Private health & dental insurance with Allianz: 100% covered by Fever. You can also add your family members via flexible remuneration..
• 40% discount on all Fever events and experiences + free Candlelight voucher.
• Language learning support: English and Spanish lessons.
• Responsibility from day one, and professional and personal growth.
• Opportunity to have a real impact in a high-growth global category leader.
• Great work environment with a fun, international team of talented people to work with!

#LI-hybrid #LI-fulltime

About us:

dmg events is an international exhibitions and publishing company. We attract more than 425,000 visitors to our global portfolio of 80 exhibitions each year. Through our global events, our aim is simple. We want to accelerate business through face-to-face events, which is why we work so hard to bring people together, creating opportunities for them to network, learn and do business. dmg events is part of the Daily Mail Group Trust (DMGT). DMGT Manages a diverse, multinational portfolio of companies with total revenues of £2bn, that provide businesses and consumers with compelling information, analysis, insight, events, news, and entertainment.

Job Purpose: 

This role requires an experienced professional who has worked in a similar capacity, ideally within a fast-paced environment. The position involves providing comprehensive financial, administrative, and accounting support to ensure accurate and error-free accounts receivable (AR) operations. The successful candidate must be able to effectively prioritize tasks and manage expectations in a high-pressure setting, while demonstrating strong verbal and written communication skills and a keen eye for detail. In addition, the role demands the ability to work both independently and collaboratively as part of a team, using initiative where appropriate. Excellent organizational and time management skills are essential for success in this position.

Key Accountabilities:

• Operate and maintain accurate cash balances and registers
• Investigate unverified payments with internal/ external stakeholders
• Periodic daily/monthly reporting to senior management
• Work with online ecommerce merchant providers to assist with developing streamlined processes and reconciliation reports
• To reconcile sales data against finance data on a periodic basis
• Respond to customer enquiries to ensure that all queries are resolved to the customer's satisfaction within SLA
• Post customer payments by recording cash, cheques, and credit card transactions and entering them into the accounting software
• Raise invoices /credit notes and send them out in a timely manner to customers
• Assist with month end duties i.e. bank recs, posting of any outstanding entries

Minimum Qualifications and Knowledge: 

• Accounting background, advance working knowledge of Microsoft Excel, excellent written/verbal skills - English
• Methodical approach to day-to-day duties and challenges.

Important Note: 

The successful candidates should have their own visas, as we will not be sponsoring visas for this role.

Minimum Experience: 1 year

Behavioral Competencies:

• Attention to Detail
• Communication Skills
• Problem-Solving Abilities
• Time Management
• Adaptability
• Ethical Judgment
• Team Collaboration
• Analytical Thinking
• Proactive

"Please take the time to read the job description, you must meet all the criteria set out above for your application to be considered. We do check all applications and suitable candidates will be contacted within 5-7 days. If you are not contacted by us within 5-7 working days, please consider your application unsuccessful at this time."

#LI-DNI

• Business development - Acquire new accounts across UAE (prospecting, targeting, pitching, contract negotiations, go-live)
• Build and manage relationships with existing tier 1 clients  
• Achieve monthly Revenue targets through existing and new B2B clients
• Commercial understanding and handling negotiations with clients
• Coordinate with operations / logistics team internally for support to make sure that the pitches are made at the right commercials
• Coordinate with Legal internally for contract closures

• 2-3 years of Account Management/Sales experience from non food B2B, Ecommerce or on-demand logistics industry
• High performer – track record of generating revenue for businesses
• Business development mindset coupled with Operational detail orientation
• Target oriented & Problem solver
• Energetic and excited about joining a startup environment

• # of new orders in off peak
• Revenue from existing and new clients
• % Gross profit
• Gross Revenue growth from existing and new clients
• Daily order order volume growth 
• Full P&L responsibility of your portfolio
• What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

Role summary and impact

As an Ecommerce Manager, you will be working within the Commerce team at WPP, and a key responsibility will be the planning and buying of retail media real estate across key eCommerce platforms for top global clients.

• Has a strong understanding of retail prioritization, retail planning and execution
• Basic understanding of all biddable retail platforms (Amazon, Noon, Talabat, Carrefour)
• Develops and presents skills in crafting a retail media strategy for the client that is in line with the client’s business goals
• Understand the client’s business objectives and can translate them into KPIs, providing commerce solutions that serve those business needs
• Can independently manage eCommerce media budget, campaign planning, setup, monitoring and optimizations
• Develop a strong relationship with the client and is the go-to point of contact for client commerce health and strategic queries
• Can extract, building and present insightful and actionable cross-channel reports that improve the client’s business.
• Can cascade strategic thinking into next steps and tasks for his/her team to complete
• Effectively delegate tasks to his/her team to ensure everyone is working at their full capacity
• Training execs and senior execs on technical and client management skills
• Take full ownership of strategic deliverables (QBRs, Campaign Reviews, Annual reviews) and make sure the committed deadlines are being met
• Demonstrate an understanding of how each client executes their commerce business (i.e., business model, operations, ROI, financial performance, and key success factors).
• Contribute to new business pitches by leveraging internal WPP tools and frameworks
• Stays updated on new tools internally and in the market to improve campaign planning, executions, optimizations and reporting

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• 3-5 years’ experience within the digital/eCommerce media space is preferred.
• Has strong knowledge of Amazon and e-retail merchandising and media capabilities in the Middle East.
• FMCG, Retail, E-Commerce/Shoppers Market and Direct Response experience is a plus.
• Thorough understanding of various types of media specific, but not limited to digital, mobile, social media, digital content partnerships, e-commerce and video.
• Proficient in reporting and analytics - strong analytical and strategic thinker who can interpret data at a glance.
• Amazon and commerce training certified
• An entrepreneurial spirit with the operational skills to ensure self-directed projects and ideas are seen through to execution.
• Comfortable working with budgets and numbers.
• Excellent verbal and written skills.
• Exceptional organizational skills, multi-tasking capabilities and detail oriented.
• Assertive, creative, team player and proven sense of urgency.
• Ability to priorities multiple demands (retailer, client, agency) simultaneously.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About OpenFX

OpenFX is on a mission to become the global backbone for cross-border FX transactions. We are building infrastructure that moves money as freely as data — fast, transparent, and accessible to businesses of every size. Backed by Accel, Atomico, M13, Northzone, NFX, and Pantara, we are scaling rapidly across the US, Europe, the Middle East, and Asia.

The Role

We are looking for a Talent Lead to build and scale OpenFX's talent acquisition function and contribute to broader people operations as we grow. This is a senior, hands-on leadership role for someone who thrives in fast-paced, high-growth environments and knows how to attract exceptional talent across multiple geographies.

You will own the full recruiting lifecycle — from sourcing strategy and employer branding to offer negotiation and agency management — while also contributing to onboarding, workforce planning, and hiring analytics. You will partner closely with hiring managers and leadership across engineering, product, compliance, operations, and go-to-market teams to ensure we hire the right people at the right time.

This role reports to the Head of People Operations & Talent and is based in any of our core locations: Miami, London, Dubai, or Bengaluru.

Key Responsibilities

Talent Acquisition & Recruiting

• Own and execute end-to-end recruiting across all functions, from opening a role through close, with a focus on quality, speed, and candidate experience.
• Build and manage sourcing strategies across multiple channels — direct outreach, referrals, job boards, events, and partnerships — to develop a strong, diverse pipeline.
• Manage relationships with external recruiting agencies and staffing partners, including contract negotiation, performance tracking, and cost optimization.
• Drive employer branding initiatives to position OpenFX as a destination for top-tier talent in fintech, payments, and infrastructure.
• Partner with hiring managers to define role requirements, calibrate on candidate profiles, and run structured interview processes.
• Own offer construction and negotiation, ensuring competitive and equitable compensation packages aligned with internal bands and market data.

Onboarding & New Hire Experience

• Design and continuously improve the global onboarding experience to ensure new hires are set up for success from day one.
• Coordinate cross-functional onboarding logistics — equipment, systems access, buddy programs, and first-week schedules — across all locations.
• Gather structured feedback from new hires to identify gaps and iterate on the onboarding process.

Workforce Planning & Hiring Analytics

• Partner with leadership to develop quarterly and annual headcount plans aligned with business objectives and budget.
• Build and maintain hiring dashboards and reporting — pipeline health, time-to-fill, source effectiveness, offer acceptance rates, and diversity metrics.
• Use data to identify bottlenecks, forecast hiring needs, and drive continuous improvement in recruiting operations.

Recruiting Operations & Systems

• Own the Greenhouse ATS configuration, workflows, and data hygiene to ensure efficient and consistent hiring processes.
• Develop and document standard operating procedures for recruiting — intake meetings, interview loops, scorecards, feedback collection, and dispositioning.
• Evaluate and implement tools and systems to improve sourcing, scheduling, assessments, and candidate communication.

What We Are Looking For

Must-haves

• 7–10+ years of experience in talent acquisition, with at least 3 years in a senior or lead capacity at a high-growth startup or scale-up.
• Proven track record of hiring across multiple functions (engineering, product, operations, compliance, go-to-market) and geographies.
• Deep experience managing the full recruiting lifecycle — sourcing, screening, interviewing, offer negotiation, and close.
• Strong experience with Greenhouse or a comparable ATS, including workflow design, reporting, and process optimization.
• Experience managing external agency relationships, including negotiation and performance management.
• Hands-on, execution-oriented leader who can operate as both a strategic partner and an individual contributor.
• Excellent judgment and communication skills — you know how to calibrate with hiring managers, advise leadership, and represent OpenFX to candidates.
• Experience hiring in at least two of our core regions: US, UK/Europe, UAE/Middle East, or India.

What helps you stand out

• Experience in fintech, payments, or financial infrastructure.
• Familiarity with PEO/EOR employment arrangements for international hiring.
• Experience building employer brand programs, careers pages, or talent marketing campaigns.
• Exposure to workforce planning, compensation benchmarking, or people analytics.
• Experience with Rippling or similar HRIS platforms.

What We Offer

• Competitive salary and equity in a high-growth, venture-backed company.
• The opportunity to build a critical function from the ground up at a company reshaping global payments.
• A collaborative, low-ego team that values ownership, speed, and craftsmanship.
• Hybrid work flexibility across Miami, London, Dubai, and Bengaluru.
• Comprehensive benefits including health coverage, paid time off, and professional development support.
• Employment in the US, Netherlands, UAE, or India, depending on location. Some arrangements may be through a PEO or EOR.

Compensation

Compensation will be commensurate with experience and location. We benchmark against market data and are committed to equitable, transparent pay practices. Equity is a meaningful component of total compensation at OpenFX.

How to Apply

Submit your application through Greenhouse. Include your resume and, if you'd like, a brief note on why this role excites you. We review every application and aim to respond within one week.

Equal Employment Opportunity

OpenFX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the role

As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with top restaurant brands in Dubai. Your role will focus on driving order growth, optimizing operational performance, and maximizing partner engagement through data-driven insights and tailored marketing strategies. You will collaborate cross-functionally to enhance the partner experience, negotiate commercial agreements, and implement initiatives that drive revenue and profitability. Success in this role requires strong relationship management, analytical skills, and a results-driven mindset.

What you'll do

• Account Management – Take full ownership of assigned accounts, acting as the primary point of contact for partners.
• Growth & Strategy – Develop and execute business growth plans, leveraging advertising, promotions, and strategic initiatives to increase partner performance.
• Partner Experience & Satisfaction – Use data-driven decision-making to analyze performance, drive operational excellence, and enhance the overall merchant and user experience. Work closely with merchants and internal teams to identify and address pain points, improving satisfaction and retention.
• Cross-functional Collaboration – Partner with internal teams including Supply, Finance, Marketing, and Business Development to align on growth objectives and ensure seamless execution

What you'll need

• 3-4+ years of experience in account management, sales, or partnerships, preferably in food tech, food delivery, or FMCG sectors
• Strong analytical and problem-solving skills with the ability to interpret complex data
• Excellent communication and interpersonal skills with a client-first mindset
• Proven experience managing senior stakeholders and driving commercial outcomes
• Ability to work independently in a fast-paced, high-growth environment
• Bachelor's degree in Business, Marketing, or a related field

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

• Tip of the Spear: Lead the deployment of WorkOS in the field. You will be responsible for understanding a customer's operational "chaos" and architecting an AI-driven solution that fixes it in weeks, not months.
• Rapid-Fire Execution: Build, iterate, and ship. You will write high-quality, full-stack code to create bespoke integrations and augment our platform’s core capabilities and create custom agents. This goes beyond context engineering; you’ll build the connective tissue - integrating bespoke APIs, setting up RAGs and Evals, tuning the E2E system and performance, and architecting multi-agent handoffs.
• Feedback Loop Mastery: You are the eyes and ears of the product team. You will translate field-tested insights into core product requirements, ensuring WorkOS remains grounded in real-world utility.
• Winning Stakeholders: Act as the technical face of WorkOS. You’ll need to win the trust of stakeholders, navigate complex enterprise hierarchies, and persuade skeptics by shipping results that speak for themselves.
• Technical Versatility: One day you’re setting up a RAG pipeline; the next, you’re debugging a legacy enterprise API or designing a custom dashboard. You do whatever is necessary to make the solution land.

• 5–8+ years of high-octane engineering experience. You are likely a senior-level engineer who is "hungrier" than your peers and bored by traditional, slow-moving dev cycles.
• The FDE Pedigree: Experience in forward-deployed, mission-driven environments (e.g., Palantir, high-growth startups, or specialized consultancy) where you worked directly with customers.
• Full-Stack Polyglot: Mastery of the modern stack (React/TS, Python/Node) with the ability to jump into any codebase and be productive on day one.
• AI Fluidity: Strong working knowledge of LLMs, prompt engineering, and agentic frameworks. You don't just know the theory; you know how to make AI work in production.
• Excellent Communication: You are a "social engineer." You can explain complex AI logic to a CEO and then pivot to a deep-dive session with an infrastructure lead without missing a beat.
• Relentless Bias for Action: You are a builder who values shipping over perfection. You have a "founder-level" sense of ownership and aren't afraid to get your hands dirty.
• Willingness to work on-site full time in UAE, with occasional travel to be embedded with regional partners.

• A Blank Canvas and Live Ammunition: The rare opportunity to build a "0-to-1" product while immediately deploying it into the real-world operations of a regional giant. No "sandbox" projects here, you’ll be shipping code that moves people and goods on day one. This is a huge opportunity to create impact in our region.
• A Special Ops Mission: We’re a lean, impact-obsessed team operating with total autonomy. You’ll be free from corporate bureaucracy and legacy baggage, focused entirely on winning the customer and solving "unsolvable" problems.
• Direct Collaboration with Leadership: Direct engagement with Careem and enterprise client leadership, in addition to working side-by-side with the WorkOS founding team including Magnus Olsson (Careem’s original Co-founder).

About OpenFX

OpenFX is on a mission to become the global backbone for cross-border FX transactions. We are building the infrastructure to power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling remarkably. We're backed by Accel, Atomico, M13, Northzone, NFX, Pantara and other top-tier investors.

The Role

We're hiring a Head of People Operations & Talent to build and scale the people function at OpenFX. This is a builder role, not a maintenance role. We have a lean people team today and are investing to build it out significantly. You would be responsible for designing, standing up, and operationalizing the core people infrastructure — from recruiting systems to onboarding programs to performance frameworks — as we scale across multiple geographies.

You would own both talent acquisition and people operations across all of our geographies. That means recruiting infrastructure, onboarding, offboarding, employment compliance, benefits administration, performance frameworks, and employee relations. You would report to the COO and work closely with every functional leader in the company.

We are being direct about this because we've learned the hard way that ambiguity about the scope of this role doesn't serve anyone. This is a broad role. It covers both recruiting and people ops. If you're looking for a pure TA role or a pure HR generalist role, this isn't it. If you're excited about building a global people function at a company that's scaling quickly through regulated markets, keep reading.

What You Would Do in the First 90 Days

Month 1: Audit the current state of people operations and talent acquisition across all geographies. Understand the hiring plan, meet every functional leader, assess agency relationships, and identify the highest-leverage gaps. Get familiar with our employment setup in each jurisdiction (direct employment, PEO/EOR, contractor arrangements).

Month 2: Stand up the foundational systems. This means structured onboarding programs, a recruiting process with consistent interview frameworks and scorecards, and a clear intake system for hiring requests. Begin building internal sourcing capability to reduce agency dependency over time.

Month 3: Start delivering. Fill priority roles, launch the first round of structured onboarding, and present a workforce plan for the remainder of the year aligned to business priorities and budget. Have a clear point of view on what the people function needs to look like at 200 people and what you need to get there.

What This Role Requires

• Experience building people infrastructure at a scaling company. You've done this before, ideally at a company that went from ~50–100 people to 200+ across multiple countries. You know what breaks during that transition and how to get ahead of it.
• Comfort with global complexity. Our largest engineering hub is in Bangalore. We have licensed entities in the US, Netherlands, and UAE. Every process, policy, and system you build needs to work across India, US, EU, UK, and UAE from day one. If your experience is single-geography or primarily domestic, this will be a stretch.
• Both TA and people ops capability. You don't need to be the world's best recruiter and the world's best HR generalist. But you need to be credible in both domains and capable of operating across both until you have team members to delegate to.
• Ability to operate with high autonomy in an ambiguous environment. We will give you a charter, a budget, and access to every leader in the company. We will not give you a playbook.
• Written communication skills. We are a globally distributed company. Decisions travel through written communication. If you're someone who's most effective in person and struggles with async/written collaboration, this environment will be challenging.

What This Role Does Not Require

• A specific location. We're open to candidates in Miami, London, Dubai, or Bangalore. What matters more than where you sit is your ability to operate effectively across time zones and travel when it matters.
• A specific industry background. Fintech experience is a plus but not a requirement. What matters is that you've built people infrastructure at a company with real operational complexity.
• Prior "Head of" or "VP" title. We care about what you've built, not what your title was.

What We Offer

• Competitive salary and benefits package benchmarked to your location.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure.
• Collaborative work culture with emphasis on personal and professional growth.

Compensation

Competitive base salary benchmarked to your location, plus equity. We'll share specific ranges once we understand your geography and expectations.

How to Apply

Send your resume along with a short note (a few sentences is fine) on why this role specifically interests you and what you've built before that's relevant. We value directness over polish.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About Us

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, Paypal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX and other top-tier investors.

Role Overview

We are seeking a strategic and people-focused HR & People Operations Manager to build and lead our People function. This role is crucial for shaping our culture, driving employee engagement, and building the scalable HR infrastructure necessary to support our rapid growth.

Key Responsibilities:

Talent Acquisition & Onboarding:

• Manage the full-cycle recruitment process, from job posting and candidate screening to interviewing and offers.
• Design and implement a comprehensive onboarding experience to ensure new hires are set up for success.

People Operations & Systems:

• Develop and maintain HR policies and procedures that align with our values and comply with employment laws.
• Oversee benefits and compensation administration, manage the HRIS platform for data accuracy, and ensure regulatory compliance.
• Generate and analyze HR metrics to inform strategic decision-making.

Employee Experience & Development:

• Foster positive employee relations and serve as a trusted resource for all team members.
• Develop and implement performance management processes and career development pathways.
• Design and deliver training programs to support employee skill development and leadership growth.

Culture & Organizational Development:

• Lead and champion initiatives to strengthen company culture and employee engagement.
• Drive diversity, equity, and inclusion (DEI) initiatives to foster an inclusive workplace.
• Support leadership and teams through organizational changes, helping them navigate transitions effectively.

What we are looking for

Must-haves:

• A Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in HR operations or people management roles, preferably in fast-growing companies.
• In-depth understanding of employment law, HR best practices, and people operations.
• Strong interpersonal, communication, and problem-solving skills.
• Advanced proficiency in HRIS platforms and the Microsoft Office Suite.
• Excellent attention to detail and organizational abilities.

What helps you stand out:

• A SHRM-CP/PHR certification.
• Direct experience scaling HR processes in a rapid-growth or startup environment.

What We Offer

• Competitive salary and benefits package.
• Equity in a rapidly growing company.
• Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
• Opportunity to make a significant impact on global financial infrastructure
• Collaborative work culture with emphasis on personal and professional growth.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

About The Role:

• Manage Fever’s biggest partners and their events/projects across all verticals (such as large exhibitions, music festivals,  immersive experiences, permanent/renowned attractions, and sports) ensuring strong, long-term relationships and consistent performance growth.
• Oversee the entire lifecycle of each partner event  and projects, coordinating with cross-functional teams (Sales, Marketing, Operations, Legal, Finance) to ensure seamless and timely execution, tracking all actions and progress.
• Forge strong, strategic relationships with partners by understanding their unique needs and objectives, acting as a trusted advisor, and leveraging Fever’s extensive expertise to help them achieve their goals. Anticipate partner needs and proactively address challenges, collaborating with internal teams to develop effective solutions that align with Fever's mission and enhance overall partner satisfaction.
• Drive partner performance by establishing KPIs, implementing data-driven strategies for continuous growth, and tracking performance metrics through regular updates and insights. Prepare comprehensive reports that highlight key achievements and identify areas for improvement.
• Gather feedback from partners on Fever’s products and services, translating insights into actionable recommendations for product, marketing, and operational improvements. 
• Grow into a team manager role by providing leadership and mentorship to Project Managers as they join your team. Foster a collaborative environment, conduct training sessions, and support their professional growth to enhance their ability to manage partnerships effectively.
• Get a 360 degree knowledge of all Fever teams and processes.

About You:

• 6+ years in project management or management consulting. 
• Fluent in English is a must. Fluency in other languages is a plus.
• Strong stakeholder management skills. Strong communication skills and a proven track record of building positive working relationships.
• Analytical, organized & solutions oriented. Ability to handle large amounts of work in parallel work-streams.
• Curious and keen to push boundaries and try new concepts
• Thrives for excellence within your own work and of others
• Ability to think strategically when faced with key challenges with our partnerships and when leveraging our proprietary data. 
• Collaborative and willing to get hands dirty
• MBA highly valued 

Benefits:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Health insurance
• Work in a location in the heart of the city with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-Hybrid 

Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don’t miss out! Take a break from your everyday life and get those dopamine levels up!

About the Role:

As a Sales Executive for Dopamine Land Dubai, you will be part of the team driving the B2B area focused on special events, group bookings, and private experiences. You’ll manage inbound and outbound sales opportunities, handle customer calls, close deals for birthday celebrations and corporate or private events, and support the reporting and analysis of customer feedback.This role is ideal for a proactive, customer-oriented individual who enjoys relationship building, has a commercial mindset, and is comfortable in a fast-paced, dynamic environment.

• Manage B2B sales inquiries (both inbound and outbound) for Dopamine Land Dubai.
• Handle customer calls and emails, from first contact to booking confirmation.
• Close deals for group visits, birthday celebrations, and privatizations.
• Provide personalized customer care, ensuring every interaction reflects Fever’s high service standards.
• Collect and analyze feedback to identify areas for improvement and share insights with management.
• Support reporting processes and help structure key performance metrics for the Fever for Business channel.
• Collaborate with the marketing and operations teams to align communication and optimize visitor satisfaction.

About You:

• 2-3 years experience in sales, customer service, or commercial roles, ideally in hospitality, events, or entertainment.
• Strong communication and interpersonal skills, both written and verbal in English. Arabic is a plus.
• Proactive attitude with a problem-solving mindset and attention to detail.
• Good analytical ability to interpret customer data and feedback.
• Comfort managing multiple priorities and adapting to fast-changing scenarios.
• Proficiency with CRM software and productivity tools (e.g., Excel, Google Sheets).

This position is hybrid with an in-person presence expected.

Job Purpose:

The Head of Content will be responsible for supporting the delivery of the conferences’ strategy for a Vietnamese Energy conference and exhibition, including developing relevant relationships within the industry, and managing key aspects of the programme lifecycle.

The Head of Content will be involved in strategy and execution of the Strategic and Technical Conferences and responsible for their growth, including:  

•    Working closely with industry stakeholders and partners for the development of the conferences and topics 
•    Programme research and development to identify commercial topics and industry relevant content
•    Development and management of new and existing relationships with relevant market stakeholders, including industry leaders, partner organisations, vendors and media
•    Source, invite and confirm senior level speakers and moderators 
•    Continued assessment of regional and global market dynamics to identify opportunities for the development of conference content offerings
•    Working closely with commercial managers and the sales teams to identify targets for sponsorship and delegate sales 
•    Writing and delivering sales briefings to ensure the teams are meeting their targets and the right messages are being delivered
•    Working closely with the marketing team to ensure the necessary marketing mediums are being used and the right messages are being sent to market
•    Ensuring onsite delivery is executed with excellence and speaker and attendee/sponsor relationships are strengthened

This is an exciting and highly varied role that will demand intellectual autonomy, creativity, and an ability to think beyond the standard commercial conference production cycle. The primary aim will be to help further dmg’s long-term reputation for excellence in the Vietnam and global energy markets, driving forwards our ambitions to be the most respected provider of leading industry conferences in the world. 

Key Accountabilities:

Conference production and content strategy development:

•    You will produce content and programme formats to support and develop the topics and different conferences that take place within the show 
•    You will liaise with Conference Chair/s and Governing Body members, organising and running Governing Body meetings to determine conference themes, topics, session chairs, and speakers
•    You will assist in targeting key industry stakeholders to positively influence them regarding the value / positioning of your event and the value that dmg energy events provides energy stakeholders
•    You will attend other events to promote the conference, gather market intelligence, and to network with potential speakers and delegates to establish and maintain relationships pre- and post- conference
•    You will assist in the development of effective mailing lists by contact with people both inside and outside the company who have access to the names of potential delegates and to ensure that such information is communicated to the marketing team
•    You will manage technical calls for papers, creating topics and managing the execution and delivery of targets with technical committee members and internal teams

Conference Project Management:

•    You will establish key relationships with our partners and industry stakeholders, create weekly reports and develop content strategies in accordance which our partners objectives 
•    Key account management and customer relationship development will play a substantial part in the strategy to growing and establishing you as the leading brand and event.
•    As part of the overall event account management strategy, you will play an instrumental role in developing current and prospective customer insights and relationships
•    You will maintain close links with management to ensure that they are constantly aware of the status of events and weekly / monthly reports will be sent to provide a full overview of all related progress.
•    You will use your industry expertise, industry relationships, executive committees to shape our content PR/Communications & marketing content messaging, brand marketing & positioning and generate press releases

Product Delivery and Management:

•    You will conduct telephone and in-person research with potential attendees within the target market to develop programme agendas 
•    You will provide a high value, current and differentiated programme for events relative to its key competitors
•    You will join sales calls and meetings with existing and potential clients to commercially contribute to the growth of your conference and find new market opportunities for speakers, moderators and partners 
•    You will ensure that the conference agenda is at the highest level of commercial viability for both sponsorship and delegate sales
•    You will be recruiting highly esteemed leading experts, industry representatives, regulators, government representatives, and other relevant speakers to your programme faculty
•    You will research and provide strategic information required to market:  

•    detailed information on the target market both in terms of sector and geographic markets
•    relevant industry associations and publications
•    competitive events

•    You will assist in the maintenance of constant, correct and timely liaison with speakers throughout the duration of the event - onsite conference fulfilment
•    You will assist with queries from potential delegates and assist in adopting positive actions to help sell delegate places and sponsorship.
•    You will work closely with the operations team to ensure delivery of a first-class onsite conference experience for attendees
•    You will attend your conferences with the onsite project to ensure the successful, high-quality delivery of customer services and the event experience to delegates, as well as speaker liaison to ensure all speaker preparation and requirements are taken care of and that the faculty feel welcome, comfortable, and happy to participate in our conferences.

Job Context:

Internal: 
•    Will report to the senior management on day-to-day issues
•    Senior management – contact with all Heads to ensure all strategies are fully integrated and all respective staff are aware of processes
•    All internal functions Commercial, Data & Digital, Marketing & PR, HR, Finance and Operations 
External:
•    Entire energy value chain
•    Event hosts when applicable 
•    Senior individuals/C-suite professionals on Governing Bodies 
•    Associations - Industry and Sector specific
•    Steering Committees
•    International government representatives 
•    Trade ambassadors

Qualifications, Experience, & Skills:

•    Passionate, dedicated, and knowledgeable about developing smart, profitable, and industry-leading conferences and have proven and comprehensive experience of applying efficient and effective processes to your own successful conference portfolio
•    You will demonstrate the ability to simultaneously manage a portfolio of international event products
•    You will show how you are able to create leading-edge marketing and sales campaigns

Skills and Behavioural Competencies

•    Minimum 6 - 8 years conference production experience 
•    Excellent networking and information gathering abilities
•    Engaging, professional, and diplomatic demeanour 
•    Comfortable conducting regular phone calls and meetings with industry figures
•    Strong teamwork skills to ensure the efficient running of the event team across content, marketing, sales and operations
•    Self-disciplined and able to work both independently and as part of a team
•    Problem solver with the ability to break down complex concepts, make logical comparisons, and identify underlying patterns and connections
•    Agile learner with the ability to develop in-depth technical knowledge on diverse topics and an understanding of key commercial drivers underlying your products
•    Resilient, with a strong desire to succeed
•    Foreign language skills are desirable
•    Experience in the energy industry is an asset 

You should be open to international travel, as required by the job role.

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.

Who we are

KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant through to your favorite global quick-service restaurant chains. As a Recruiter, you’ll play a crucial role in scaling our Go-to-Market teams, ensuring we attract, engage, and hire top talent.

What you’ll do

As a Go-To-Market Recruiter, you’ll play a pivotal role in scaling the business teams that power our regional growth. From Sales, Marketing, and Finance to Operations, Legal, and People; you’ll ensure we hire world-class talent across our Corporate & GTM functions.

Key Responsibilities:

• Own the end-to-end recruitment cycle for Junior-to-Mid level roles throughout the GCC, including Sales, Customer Success and Operations
• Partner with business leaders to align hiring strategies with company objectives.
• High volume recruitment throughout the GCC region that align with KitchenPark job profiles.
• Implement creative talent strategies to build strong pipelines and fill hiring gaps efficiently.
• Leverage data-driven insights to optimize recruiting tactics and enhance hiring success.
• Build and maintain strong relationships with hiring managers, ensuring a seamless hiring experience.
  
  

What we’re looking for

• 1-3 years of recruiting experience, in high volume roles (ideally from an agency point of view) 
• Proven track record managing complex, high-impact searches across multiple functions or geographies.
• A master relationship builder who thrives in a fast-paced, high-growth environment.
• A skilled negotiator with a strong ability to influence stakeholders.
• Excellent communication skills—whether pitching top talent or managing hiring manager expectations.
• A strategic problem-solver who can adapt quickly and think creatively.
• Bi-Lingual communicator - English and Arabic is essential
• A customer-oriented mindset, ensuring both candidates and hiring managers have a top-notch experience.

Why join us

Massive Growth Opportunity: You’ll shape the teams driving KitchenPark’s next phase of expansion across global markets and business lines.

High-Impact Role: Influence how we scale our corporate and GTM functions to support rapid growth and operational excellence.

Collaborative Culture: Work alongside exceptional peers who embody hustle, resilience, and a shared mission to redefine the food delivery landscape.

What else you need to know

This role is based in our Shared Service Centre in Dubai, UAE, 5 days a week. We believe the best work happens in person—especially when building the infrastructure that powers a trillion-dollar global industry. In-office collaboration accelerates problem-solving, alignment, and innovation.

Senior Account Manager, MENA

About Us:

BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets, and events from around the globe. BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy. BlackSky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.

BlackSky is seeking a Senior Account Manager who will be responsible for managing and growing relationships with key BlackSky government customer accounts and communicating the business and mission value of BlackSky’s imagery and analytics products. A successful candidate will serve as the voice of the customer within BlackSky, ensuring strong alignment between customer mission needs, program execution, and BlackSky’s commercial objectives.

This role is ideal for a government-facing account leader who understands how geospatial intelligence, imagery, and analytics are used in real-world operations and can translate those needs into long-term, high-value customer partnerships. This is a highly visible role that will directly contribute to customer satisfaction, renewals, and the continued expansion of BlackSky’s presence across government and defense organizations. 

This role reports to the Senior Director, Account Management and is a remote role based in-region in the UAE supporting international customers in the MENA region and will partner closely with BlackSky’s Customer Program and Success teams and the broader Account Management team. Relocation is not provided for this position, candidates need to be already located in the UAE.

Responsibilities:

• Manage customer relationships for key international government customers.
• Own and grow a portfolio of strategic government accounts, serving as the primary point of contact for customer leadership, program managers, and mission users.
• Act as the voice of the customer inside BlackSky by bringing customer feedback, needs, and risks to internal teams to influence priorities and deliveries.
• Coordinate with internal teams (such as Customer Success, Product Management and Product Operations) to ensure that BlackSky is meeting customer commitments, milestones and requirements.
• Build and maintain strong relationships with customers, understand their goals and articulate how BlackSky can help them meet those goals.
• Understand and communicate how BlackSky’s geospatial products and services drive customer value and goals.
• Drive customer satisfaction, renewals, and long-term retention across assigned accounts.
• Meet revenue objectives, drive overall strategic direction and expand relationships within each account.
• Identify and engage key stakeholders within each account, including technical, operational, and leadership decision-makers.
• Proactively identify and resolve issues that could impact customer satisfaction, delivery, or renewal outcomes.
• Other job-related duties as assigned.

Required Qualifications:

• Bachelor’s degree in a business or analytical field.
• A minimum of eight (8) years of experience in Account Management, Customer Success, Program Management, or a related client-facing role supporting government or defense customers.
• At least five (5) years of experience delivering geospatial or imagery products and services.
• At least 3-5 years of experience in managing government and/or large commercial accounts, with demonstrated responsibility for renewals, expansions, and ongoing account health.
• Direct experience supporting international Ministries of Defense.
• Experience owning one or more strategic customer accounts with multiple stakeholders (e.g., programs managers, operators, analysts, or leadership).
• Demonstrated responsibility for revenue or contract performance, such as renewals, program extensions, task orders, or account growth.
• Experience coordinating cross-functional team to deliver against customer requirements and milestones.
• Previous experience with the Department of Defense and/or international ministries of defense.
• Ability to translate customer mission needs into product or service requirements, including communicating priorities, risks, and delivery timelines.
• Excellent oral and written communication skills; fluent in English.
• Proven record of partnering with teams across the organization and influencing to achieve business results across multiple teams who may have different goals.
• Patient, adaptable and comfortable operating in dynamic, mission-driven environments.

Preferred Qualifications:

• Fluent in Arabic.
• Previous military or government service supporting imagery, intelligence, ISR, or geospatial operations.
• Direct experience working with imagery, remote sensing, or imagery analytics in an operational, analytical, or programmatic capacity.
• Master’s Degree in a quantitative field or MBA.
• Experience working with international defense or intelligence organizations.
• Experience supporting high-growth, technology-driven organizations.
• Ability to operate independently in a fast-moving, ambiguous environment while managing multiple high-value customers.
• Ability to anticipate customer needs and direction.

Job Purpose:

The Senior Conference Producer will be involved in the development and execution of their own events, to ensure each Strategic and Technical agenda meets dmg’s market leading global standards.

Working as part of the global dmg Education team, which comprises of conferences, exhibitions and online products, you will be involved in all aspects of the strategy and execution of your conferences, including support on commercial structure, identifying sponsors, partners, potential hosts, as well as programme creation and development, on-site management and speaker liaison to ensure the successful smooth running of the conferences, and that exceptional service is delivered to our customers and clients.

This role is key to the success of the growth and development of our business, it is heavily focussed on year-round content and the programme development of our global conferences but also covers other areas of conference management. Working alongside commercial, marketing, PR, data & digital, operations teams, you will report directly to the VP for Asia, working on a major new business launch that will become an international large-scale event.

This is an exciting and highly varied role that will demand intellectual autonomy, creativity and an ability to think beyond the standard commercial conference ‘conveyor belt’ production cycle. The primary aim will be to help dmg create a long-term reputation for excellence in the Asian Education market, driving forwards our ambitions to be the most respected provider of Education conferences in the world.

Key Accountabilities:

Conference Production and Content Strategy

• Support and manage the strategic conference, from research through to onsite delivery.
• Conduct in-depth research with senior global public and private sector stakeholders to create compelling programmes at the highest level of commercial viability for both sponsorship and delegate sales.
• Source, qualify and liaise with the Conference Chair/s, Knowledge Partners and Steering Committee members to determine a strategic plan for conference themes, topics, session chairs, and optimum speakers.
• Recruit highly esteemed leading experts, industry representatives, regulators, government representatives, and other relevant speakers to the programme faculty.
• Manage the technical call for papers process, creating topics and managing the execution and delivery of targets with technical committee members and internal teams.
• Work closely with the Marketing team to develop digital content-marketing campaign ideas.
• Support the VP with content strategy.
• Work with the Event Director to target key industry stakeholders, including Ministers, IOCs, IECs, NOCs, Global Leaders, to positively influence them regarding the value / positioning of our events.
• Assist in the development of effective mailing lists by contacting people both inside and outside the company who have access to the names of potential delegates, and ensure such information is communicated to the marketing team.

Conference Project Management

• Establish key relationships with partners and industry stakeholders, develop content strategies in accordance which our partners’ objectives.
• Develop current and prospective customer insights and relationships as part of the overall account management strategy for each event.
• Key account management and customer relationship development, to grow and establish each event as a leading brand.
• Use your industry expertise, industry relationships and Steering Committees to shape our marketing content messaging, brand marketing & positioning and generate press releases.
• Maintain close links with management to ensure that they are constantly aware of the status of events through weekly reports.

Product Delivery and Management

• Conduct telephone and in-person research with potential attendees within the target market for each event to develop programme agendas.
• Join sales calls and meetings with existing and potential clients to commercially contribute to the growth of the portfolio and find new market opportunities for speakers, moderators, partners.
• Recruit highly esteemed leading experts, industry representatives, regulators, government representatives, and other relevant speakers to your programme faculty.
• Assist in the maintenance of constant, correct and timely liaison with speakers throughout the duration of the event - onsite conference fulfilment.
• Research and provide strategic information required to market/promote each conference.
• Assist with queries from potential delegates and assist in adopting positive actions to help sell delegate places and sponsorship.
• Work closely with the operations team to ensure delivery of a first-class onsite conference experience for attendees.

dmg Asia Portfolio Support

• Ensure content and associated narrative alignment between Asia’s portfolio and dmg’s flagship events.
• Create a playbook for managing the technical call for papers process across the portfolio, creating topics and managing the execution and delivery of targets with technical committee members and internal teams.
• Prepare speaker liaison playbook to ensure all speaker preparation and requirements are taken care of.
• Work closely with the operations team to ensure delivery of a first-class onsite conference experience for attendees for all shows.
• Attend conferences to promote Asia’s portfolio, gather market intelligence, as well as network with potential speakers and delegates to establish and maintain relationships pre- and post- conference.

Job Context:

Relationships - Internal: 
•    Will report to the senior management on day-to-day issues.
•    Senior management – contact with VP and Event Director to ensure content strategies are fully integrated and all respective staff are aware of processes.
•    All internal functions Commercial, Data & Digital, Marketing & PR, HR, Finance and Operations.

Relationships - External:
•    Education value chain.
•    Event hosts when applicable.
•    Senior individuals/C-suite professionals on Governing Bodies. 
•    Associations - Industry and Sector specific.
•    Knowledge Partners.
•    Steering Committees.
•    International government representatives.
•    Trade ambassadors.

Qualifications, Experience, & Skills:

•    Passionate, dedicated, and knowledgeable about developing smart, profitable, and industry-leading conferences and with a proven and comprehensive experience of applying efficient and effective processes to your own successful conference portfolio.
•    You will demonstrate the ability to simultaneously manage a portfolio of international event products.
•    You will show how you are able to create leading-edge marketing and sales campaigns.

Skills and Behavioural Competencies

•    Minimum 5 - 7 years conference production experience.
•    Excellent networking and information gathering abilities.
•    Engaging, professional and diplomatic demeanour.
•    Comfortable conducting regular phone calls and meetings with a range of senior industry figures.
•    Strong teamwork skills to ensure the efficient running of content team.
•    Self-disciplined and able to work both independently and as part of a team.
•    Problem solver with the ability to break down complex concepts, make logical comparisons, and identify underlying patterns and connections.
•    Agile learner with the ability to develop in-depth technical knowledge on diverse topics and an understanding of key commercial drivers underlying your products.
•    Resilient, with a strong desire to succeed.
•    Experience in the Education industry is a strong asset.

You should be open to international travel, as required by the job role.

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.

About the team
The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.

About the role
We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.

What you'll do

• Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
• Drive partners' performance through business reviews, data insights, and strategic recommendations.
• Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
• Identify and resolve partner concerns swiftly to ensure a high-quality experience.
• Monitor and analyze partner performance metrics, identifying areas for improvement.
• Support onboarding and training of new partners to set them up for success.
• Advocate internally for partner needs and work with relevant teams to drive platform improvements.

What you'll need

• 2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.
• Candidate must be fluent in Arabic
• Proven track record of managing external stakeholders and influencing decision-making.
• Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
• Excellent interpersonal, communication, and negotiation skills.
• A problem-solving mindset with a bias for action and continuous improvement.
• Ability to work cross-functionally in a fast-paced, collaborative environment.
• Bachelor's degree in Business, Economics, or a related field.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

What you'll do

1. External comms & PR
   • Develop and implement external communications plans for key product and business
     announcements across Careem’s verticals (Careem Pay, Careem Food, Careem Quik, Careem
     DineOut, Careem Bike, Tenants, Donations, and more).
   • Draft bilingual press releases, media statements, and executive briefings that reflect Careem’s
     tone and strategic objectives.
   • Maintain and strengthen relationships with tier-one media across print, digital, and broadcast
     channels to secure consistent, high-quality coverage.
   • Build and nurture strong relationships with journalists and editors covering fintech, AI, business,
     and lifestyle across both English and Arabic titles in the UAE.
   • Identify and leverage emerging digital media channels and new content formats to stay ahead of
     the rapidly evolving media landscape.
   • Proactively pitch stories, interviews, and features that reinforce Careem as the region’s leading
     tech platform
   • Provide strategic counsel on crisis communication in coordination with the leadership team and
     relevant stakeholders.
   • Collaborate cross-functionally with Social Media, Marketing, Product, and Government Relations
     teams to ensure message consistency across channels.
   • Collaborate with senior leaders and external partners to develop case studies, op-eds, articles,
     and whitepapers.
2. Events & executive profiling
   • Identify and coordinate executive speaking opportunities at leading, impactful industry events,
     preparing talking points and media briefing documents.
   • Evaluate the quality and relevance of external events and advise on Careem’s participation
     strategy to ensure alignment with business objectives.
   • Prepare senior leadership for speaking engagements through tailored briefing documents and
     prep sessions
   • Ensure all spokespeople are media-trained, confident, and aligned with Careem’s narrative and
     messaging.
   • Attend events in person to support on-the-ground communications, manage media interactions,
     and post-event feedback.
   • Identify high-impact, relevant awards for Careem’s senior leadership and internal teams across
     functions, and manage the full nomination process.
3. Agency management
   • Manage Careem’s PR agency, providing strategic direction, evaluating performance, and ensuring
     proactive delivery of results.
   • Conduct regular performance reviews and ensure the agency delivers creative, insight-led
     communications that drive measurable outcomes and a clear ROI.
4. Content strategy
   • Produce and edit high-quality content in both English and Arabic for media, blogs, and external
     platforms.
   • Maintain brand consistency across all communications, ensuring adherence to Careem’s external
     comms guidelines.
   • Review and approve all communications and campaigns related to Careem Ads partnerships,
     ensuring compliance with brand safety, regional sensitivities, and reputational standards.
   • Build and maintain documentation, templates, and trackers to streamline communications
     processes and ensure best practices are followed.

What you'll need

• Fluent in Arabic and English, written and spoken
• Strong written and verbal communication skills
• 7+ years of experience in corporate communications or public relations (agency background
  preferred)
• Thrives in a fast-paced environment, highly adaptable
• Strong UAE media relations
• Deep understanding of the UAE media landscape and emerging digital storytelling platforms
• Can easily collaborate with senior leadership and cross-functionally
• Experience managing external agencies
• Experience with crisis & reputation management
• Proficient in using ChatGPT and Google Gemini to enhance content development across comms
  workflows.
• Skilled at building AI-assisted processes that significantly increase output quality, volume, and
  turnaround time, improving team productivity

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Role

Careem Grocery is a grocery delivery platform that offers customers access to a variety of supermarkets and convenience stores. As a Picker Supervisor, you will be responsible for managing teams of pickers and store support staff as they work to fulfill grocery orders for Careem.

What you'll do

• Manage inventory updates, including stock takes
• Ordering inventory and managing deliveries from suppliers
• Supervising pickers
• Supervise the store and oversee its requirements
• Ensure the POS system is used effectively
• Ensure the right riders get the right orders

What you’ll need

We are looking for a candidate with good work ethic, problem solving, and people management skills. You need to think on your feet and quickly solve challenging problems to ensure we deliver the best customer experiences.

• Experience in supermarket/convenience store management, with a minimum of 2-3 years experience
• Strong team management skills, with the ability to quickly address challenges
• Strong communication skills, with the ability to handle customers queries or challenges
• Strong problem solving skills, you must be quick on your feet
• Hands on approach, you work with your team
• Experience using computers, familiarity with Excel, Word, email

About the team

The Careem Data Science team’s mission is to drive competitive value from data at scale through building AI models to optimize user experiences, decision-making, operational efficiencies, and lead the region’s AI ecosystem. As one of the tech leaders in this team, you will be at the forefront of fulfilling this mission. You will be working with the top data science talent of the region, while innovating on our user experience using GenAI.

What you'll do

• Be part of a 0-1 AI transformation for the Careem app from a personalization perspective.
• Build a long-term vision on how we can rethink our customer acquisition and engagement strategies, leveraging data in our decision-making.
• Drive exploratory analysis to understand the ecosystem, user behavior, and identify new levers to help move metrics and build models of user behaviors for analysis and product enhancements.
• Shape and influence data/ML models and instrumentation to optimize the product experience and generate insights on new areas of opportunity and new products.
• Provide product leadership by sharing data-based recommendations to communicate the state of the business, the root cause of change in metrics, and experimentation results, influencing product and business decisions
• Implement scalable machine learning algorithms that will be used in production on big data.
• Embark on exploratory data analysis projects to achieve a better understanding of phenomena as well as to discover untapped areas of growth and optimization. 
• Answer complex analytic questions from big data sets to help Careem shape its products and services in a better way.
• Help define and track the appropriate key metrics for specific projects. 
• Design and run randomized controlled experiments, analyze the resulting data, and communicate results with other teams.
• You will always challenge the status quo and continually investigate new data processing technologies and seek to ensure that we follow the industry best practices.
• Build and deploy retrieval augmented generation systems and other applications of large language models.

What you'll need

• 7-9 years of experience in data mining, predictive modeling, time series analysis, machine learning, Big Data methodologies, and transformation and cleaning of both structured and unstructured data.
• Advanced degree in a quantitative discipline such as Physics, Statistics, Mathematics, Engineering or Computer Science.
• Solid experience with Deep Learning Techniques (e.g, attention, retrieval models, etc)
• 1-2 years of industrial experience in personalization, recommendation or search is a MUST. Preferably working in a product-driven company.
• Strong problem-solving and coding skills.
• Solid knowledge of AB testing, classic ML, and DL
• Solid understanding of recommendations, ranking, and retrieval. 
• Proficiency and demonstrated experience in: Python, SQL, Spark, Hive.
• Demonstrated experience with database technologies (e.g. , Hadoop, BigQuery, Amazon EMR, Hive, Oracle, SAP, DB2, Teradata, MS SQL Server, MySQL).
• Demonstrated experience with business intelligence and visualization tools (Tableau, MicroStrategy, ChartIO, Qlik) along with geospatial data processing skill, is a plus.

About the Role

We’re looking for senior technical leaders who can architect and scale intelligent systems that architect the "brain" of our dark store operations. As a senior data scientist you won’t just be building models, you’ll be optimizing the lifecycle of millions of items from the moment they leave a supplier to the moment they reach a customer’s doorstep in under 20 minutes. You will tackle the classic "perishable trade-off" ensuring our shelves are always stocked with what customers want, while ruthlessly minimizing wastage and maximizing every square centimetre of our dark store floor space.

What You'll Do

• Demand Forecasting: Build and deploy high-precision forecasting models to predict hyper-local demand at the SKU-store level.
• Inventory & Availability: Develop replenishment algorithms that balance In-Stock Availability with the risk of expiry, specifically for high-turnover perishables.
• Wastage Mitigation: Use ML to identify items at risk of expiring and trigger automated interventions including reduced-to-clear discounting, intra-store replenishment etc.
• Dynamic Pricing & Discounts: Design and A/B test pricing strategies that move inventory efficiently without eroding margins.
• Space Management: Optimize dark store space determining which items should be stored where within the dark store to minimize picker travel time and maximize storage density.
• End-to-End Ownership: Work closely with Product Managers and Supply Chain Operations to turn your models into production-level code that dictates real-world logistics.

What You'll Need

• Academic Background & Experience: 8+ years of experience in Data Science, ideally in E-commerce, Q-commerce, or Supply Chain. A background in Operations Research or Statistics. Hands-on proficiency in Python, Spark and ML frameworks. Experience with real-time inference systems and model monitoring in production. Strong understanding of experimentation, A/B testing, and causal inference. Demonstrated ability to drive architectural decisions across teams.
• Technical Skills: Professional-grade Python and SQL. Experience with optimization libraries (like Gurobi, CPLEX, or PuLP) and ML frameworks (XGBoost, LightGBM, or PyTorch).
• Problem Solving: Experience with Stochastic Optimization or Reinforcement Learning for inventory management is highly preferred.
• Business Intuition: You understand that a 1% reduction in wastage across 100+ stores translates to millions in saved EBITDA.
• Communication Skills: Excellent communication skills and ability to translate complex modelling trade-offs into business impact.

What We’ll Provide You

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Team

The Public Policy & Government Affairs team at Careem is at the forefront of shaping the regulatory landscape for the digital economy in the Middle East. We act as the bridge between Careem’s innovative technologies and the governmental ecosystems in which we operate. Our team is dedicated to fostering collaborative relationships with regulators, policy-makers, and other concerned stakeholders to ensure that Careem’s platform services can grow sustainably while delivering maximum value to our customers, and while leaving a positive impact on the community

About the Role

As the Senior Manager, Public Policy & Government Affairs, you will be a leader within Careem Technologies, overseeing the public policy strategy for high-growth verticals including Pay, Food, and Quik, etc. Based in Dubai, you will navigate complex regulatory frameworks across multiple jurisdictions, ensuring that this multi-service platform continues to lead and to expand.

You are a strategic thinker who is plugged into industry trends and public sentiment. You will be responsible for translating business objectives into actionable policy positions and serving as a trusted advisor to both internal leadership and external government stakeholders.

What you'll do

• Strategy & Execution: Plan and execute comprehensive government relations, policy strategies, and corporate affairs campaigns across Careem Technologies' verticals (Pay, Food, Quik, etc.).
• Stakeholder Engagement: Engage at senior levels with a diverse set of government and non-government stakeholders to advocate for and implement win-win regulatory outcomes.
• Lead Interlocutor: Act as a primary interface for government interactions and represent the company with sector regulators, technology/investment entities, and key ministries.
• Risk & Prioritization: Prioritize public policy objectives, risks, and opportunities across Careem’s markets and ensure the allocation of appropriate resources in line with these priorities.
• Strategic Partnerships: Identify and execute strategic partnerships (government and non-government) that deliver long-term value to Careem’s technology ecosystem.
• Internal Advocacy: Drive internal communications and the creation of case studies or white papers to demonstrate the scope and impact of the function within the company.
• Trend Monitoring: Maintain an up-to-date mastery of industry trends and public knowledge to proactively manage the brand's regulatory reputation.

What you'll need

• Experience & Background: 8–10 years of progressive experience in the Middle East (predominantly UAE and Saudi Arabia) within a private company (policy/regulatory capacity), top-tier law firm, management consultancy, or a multilateral development organization.
• Language Mastery: Professional fluency in both Arabic and English is essential for this role.
• Analytical Ability: A high degree of rigor in developing quantitative and economic justifications to support Careem’s policy positions.
• Advocacy Skills: Outstanding ability to build and communicate complex positions in a concise and compelling way to high-level officials.
• Stakeholder Management: Proven experience interacting with government stakeholders and managing public policy teams across multiple geographies.
• Cultural Alignment: A commitment to Careem’s mission and alignment with its core values.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Team

The Product Designer II - Design System at Careem is responsible for the development, implementation, and governance of the company's design system. This role ensures consistency, scalability, and user-centered experiences across all digital platforms. The Product Designer II - Design System will collaborate with cross-functional teams to define, maintain, and evolve design standards, guidelines, and components. This role requires expertise in design systems, stakeholder management, and strategic alignment with business objectives, while fostering innovation and mentorship.

About the Role

Design System Evolution

• Oversee the development and iterative refinement of Careem's design system, ensuring alignment with business goals and user requirements.
• Establish and enforce scalable design standards, guidelines, and best practices to enhance consistency and user experience across all digital platforms.
• Provide expert guidance on design decisions within Careem's product ecosystem, influencing product strategy.
• Articulate and advocate for the value proposition of the design system, promoting efficiency, consistency, and quality throughout the organization.

Collaboration and Stakeholder Engagement

• Partner with product management, engineering, and design teams to integrate design solutions with broader business strategies.
• Manage stakeholder relationships, including executive leadership, to ensure clear communication, alignment on priorities, and transparency.
• Lead design guilds to gather cross-product input and shape a viable, scalable design system.
• Process and synthesize high volumes of feedback to refine system components and maintain alignment with stakeholder needs.

Component Ownership and System Implementation

• Manage the full lifecycle of design system components, from conception to deployment and iteration, ensuring optimization for scalability and usability.
• Develop and maintain comprehensive documentation for the design system, ensuring accessibility for product managers, designers, and engineers.
• Collaborate with engineering teams to translate design patterns into deployable components, ensuring technical feasibility and high-quality implementation.
• Champion accessibility best practices (WCAG) and collaborate with the digital accessibility team to ensure an inclusive design system.

Strategic Product and Project Management

• Align with product teams on the design system backlog and roadmap, balancing immediate functionality with long-term scalability.
• Facilitate decision-making to define the scope and timeline of implementation.
• Proactively identify and drive system improvement initiatives that deliver high-impact outcomes for Careem.

Driving Innovation and Continuous Improvement

• Monitor industry trends and introduce new patterns, tools, and design approaches.
• Conduct regular design reviews and critique sessions to ensure the design system's quality, consistency, and utility.
• Foster an innovative mindset, pushing design boundaries while adhering to established standards.

Mentorship and Team Development

• Follow the visual direction for Careem, fostering a collaborative and high-performance culture.
• Mentor team members and other designers, offering guidance on complex design challenges and skill development.
• Inspire and motivate the team by setting a clear vision for design initiatives and supporting strategic alignment.

Communication and System Advocacy

• Serve as the primary advocate for the design system within Careem, communicating its purpose and benefits to diverse audiences.
• Gather feedback from design, product, and engineering teams for continuous system improvement.
• Synthesize stakeholder insights into actionable system enhancements, ensuring alignment with business objectives.

Quality, Precision, and Thought Leadership

• Ensure design work reflects high accuracy, with comprehensive consideration and documentation of edge cases and potential risks.
• Promote simplification and unification of design patterns to manage complexity, justifying necessary exceptions.
• Develop high-fidelity prototypes to facilitate informed business decisions.

Cross-Functional Influence and Strategic Vision

• Represent the Design organization at Careem, advocating for design system initiatives and influencing executive-level decision-making.
• Align design system processes with Careem's overarching vision, driving organizational change and promoting innovation.
• Utilize data, storytelling, and visual design skills to build consensus and inspire stakeholders at all levels.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Team

You’ll work across the domains of Platform and Rides—two high-impact product domains at Careem—collaborating with cross-functional peers in Product, Engineering, Design, Research, and Data to shape the end-to-end customer journey. This is a unique opportunity to impact both vertical-specific and platform-wide experiences at Careem.

About the Role

As a Senior Product Manager, you’ll lead critical customer journeys that define how users interact with Careem—from booking a ride to tracking an order. Depending on business needs, you will either:

• Own the in-ride experience (Rides) including booking creation, captain discovery, and live tracking; or
  
  
• Own the multi-vertical Activities layer (Platform) which powers shared experiences like order tracking and cross-device interactions.
  
  

You’ll work at scale, balancing deep customer empathy with product intuition and technical fluency.

What You’ll Do

• Lead product strategy and execution for customer journey experiences across verticals.
  
  
• Define and continuously improve flows such as ride creation, order tracking, and delivery visibility.
  
  
• Work hands-on with designers, engineers, analysts, and researchers to craft seamless experiences.
  
  
• Own product KPIs related to engagement, retention, and journey completion.
  
  
• Drive decision-making using insights from experiments, dashboards, and qualitative feedback.
  
  
• Prioritize ruthlessly, navigate trade-offs, and deliver high-quality outcomes in a fast-moving environment.
  
  

What You’ll Need

• 9–12 years total experience, including senior-level product management experience in B2C tech.
  
  
• Exceptional communication skills—able to structure ambiguity, write clearly, and lead discussions.
  
  
• Strong product thinking with a sharp user focus.
  
  
• Ability to collaborate with engineers, interpret data, and drive complex feature sets end-to-end.
  
  
• Fluency in SQL or data analysis tools to work autonomously on performance insights.
  
  

Nice to Have

• Background in UX design or UX research.
  
  
• Experience working across multiple verticals (e.g., rides, food, groceries).
  
  
• Exposure to platform layers or shared user experiences across services.
  
  
• Interest or experience with AI/ML product use cases, though not required.
  
  

Preferred Background

We’re looking for experienced consumer product managers with a track record of building user-centric experiences in large-scale, multi-vertical platforms. Candidates should have deep experience working in high-scale B2C environments and delivering customer-facing products across complex operational domains.

About the Role

As a Staff Data Scientist I – ETA, you will own the end-to-end ETA prediction systems for Careem’s Food and Groceries verticals. This is a highly technical Individual Contributor role with full domain ownership across architecture, modeling strategy, experimentation, production deployment, and operational excellence.

You will define the long-term vision for ETA systems in high-load, latency-sensitive marketplace environments. You will design and implement multi-stage stochastic pipelines that model preparation time, assignment delay, pickup time, travel time, batching, and pooling effects delivering reliable, calibrated predictions at scale. This role requires deep expertise in time-series forecasting, deep learning, and operations research combined with strong production experience in distributed and real-time systems. You will collaborate closely with Product, Engineering, Marketplace, and Operations leaders, ensuring ETA becomes a core competitive advantage in Careem’s Everything App.

What You'll Do

1. ETA Vision & Architecture Ownership

• Define and own the long-term technical vision for ETA systems across Food and Groceries.
• Architect scalable, multi-stage pipelines.
• Design probabilistic and stochastic modeling approaches with uncertainty calibration and reliability guarantees.
• Establish modeling standards and best practices for ETA across the organization.

2. Advanced Modeling & Algorithm Development

• Develop and deploy production-grade ML systems leveraging:
• Deep learning architectures
• Time-series forecasting
• Graph-based and routing-aware models
• Operations research techniques
• Build models robust to marketplace volatility and supply-demand shifts.
• Optimize for both point accuracy and distributional correctness (confidence intervals, tail control).
• Continuously improve system performance under high traffic and low-latency constraints.

3. Production Systems & Real-Time Inference

• Design and deploy scalable real-time inference pipelines.
• Ensure model reliability, monitoring, alerting, and graceful degradation under load.
• Collaborate with Data Platform and ML Ops teams to productionize models using Spark, Trino, Python, and distributed frameworks.
• Lead model lifecycle management, retraining strategies, and performance tracking in live environments.

4. Experimentation & Marketplace Impact

• Define clear evaluation frameworks aligned with business metrics (conversion, cancellations, fulfillment efficiency, customer trust).
• Design and run controlled experiments to measure ETA improvements and marketplace impact.
• Drive measurable improvements in operational efficiency and user experience through data-driven insights.

5. Technical Leadership & Cross-Team Influence

• Lead cross-team architectural discussions.
• Conduct design reviews and raise the technical bar for modeling quality and system robustness.
• Mentor senior data scientists and engineers in advanced ML and modeling techniques.
• Contribute to Careem’s applied AI community through technical talks, documentation, and research initiatives.
  
  

What You'll Need

• 8+ years of experience in Applied Machine Learning or Data Science, with significant experience building large-scale production systems.
• Advanced degree in Computer Science, Statistics, Engineering, Operations Research, or a related quantitative field.
• Proven expertise in:
• Time-series forecasting
• Deep learning
• Stochastic modeling
• Operations research and optimization
• Strong experience building and deploying high-load, low-latency ML systems.
• Hands-on proficiency in Python, Spark and ML frameworks.
• Experience with real-time inference systems and model monitoring in production.
• Strong understanding of experimentation, A/B testing, and causal inference.
• Demonstrated ability to drive architectural decisions across teams.
• Excellent communication skills and ability to translate complex modeling trade-offs into business impact.
  
  

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Role

As a Staff Data Scientist I – Matching, you will own the end-to-end matching and dispatch architecture for Careem’s Food and Groceries verticals. You will design and implement real-time assignment systems that optimize cost, SLA compliance, and marketplace efficiency at scale.

This role sits at the core of the marketplace engine solving complex, multi-objective optimization problems under uncertainty. You will build systems that dynamically match orders to captains, optimize batching and pooling decisions, and continuously re-optimize as new information arrives. You will operate as a senior technical IC, leading architecture decisions, mentoring other data scientists, and setting optimization standards across the domain.

What You'll Do

1. Matching & Dispatch Architecture Ownership

• Design and own the end-to-end matching and dispatch systems for Food & Groceries.
• Architect scalable assignment frameworks incorporating:
• Static and dynamic assignment
• Online matching under uncertainty
• Batch and pooling optimization
• Continuous re-optimization with dynamic events
• Establish robust optimization standards and best practices across the organization.

2. Multi-Objective Optimization & Algorithm Development

• Formulate and implement multi-objective optimization models balancing:
• Cost minimization
• SLA compliance
• Marketplace efficiency
• Develop and deploy:
• Min-cost flow and assignment models
• Graph-based optimization frameworks
• Custom solvers and OR-Tools based solutions
• Incorporate stochastic elements and uncertainty-aware decision-making into assignment policies.
• Continuously refine matching quality under high-scale marketplace conditions.

3. Real-Time Systems & Production Delivery

• Build production-grade real-time matching systems using Python, Spark, and Trino.
• Design scalable pipelines capable of handling large-scale, high-throughput marketplace events.
• Collaborate with Engineering and Platform teams to ensure reliable model serving and system performance.
• Lead performance monitoring, diagnostics, and system optimization.

4. Experimentation & Impact Measurement

• Define evaluation metrics aligned with marketplace and operational objectives.
• Design and run controlled experiments to quantify matching improvements.
• Analyze system trade-offs and communicate clear, data-driven recommendations to Product and Operations stakeholders.
• Ensure decisions translate into measurable improvements in efficiency and SLA performance.

What You'll Need

• 6–8+ years of experience in Applied Machine Learning, Optimization, or Data Science.
• Advanced degree in Computer Science, Engineering, Operations Research, Mathematics, or a related quantitative field.
• Strong expertise in:
• Optimization and assignment algorithms
• Graph modeling and min-cost flow problems
• Multi-objective optimization
• Dynamic and online decision systems
• Hands-on experience with OR-Tools or custom optimization solvers.
• Proficiency in Python, SQL, Spark, and distributed data systems.
• Experience building real-time or near-real-time decision systems.
• Strong understanding of experimentation and performance evaluation in marketplace systems.
• Excellent communication skills with the ability to explain algorithmic trade-offs in business terms.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

The Mission
We believe the transformative potential of AI is significantly under-realised in our region. To bridge this gap, we are incubating a new division within Careem dedicated to Enterprise AI Transformation. 
We are reimagining and building the future of work to simplify and improve how businesses function in the era of GenAI with WorkOS: a next-generation ‘operating system’ designed to deploy, orchestrate, and improve AI agents across every customer and operational journey (and increasingly autonomously). This isn’t just automation; it’s about creating a hybrid workforce where self-learning AI agents handle the heavy lifting, empowering our people to focus on the highest-value, most creative work.

The Team
This group operates as a startup within Careem with a distinct mandate: move fast, build boldly, and deliver production-grade AI systems that fundamentally change how the region leverages technology. 

The Opportunity
We are looking for an exceptional founding Backend Engineer to build the WorkOS platform. This is a role for a systems-thinker who wants to work at the intersection of high-scale distributed systems and AI orchestration. You will be responsible for building the "brain" of WorkOS, the engine that deploys and manages autonomous agents across the region’s most complex operational journeys at massive scale.

As one of the first engineers in WorkOS, you will have a disproportionate impact on our technical foundation, culture, and the speed at which we move from 0 to 1.

What You’ll Do

• Architect and Build the WorkOS Engine: Design and build the scalable backend services and architectures required to orchestrate complex AI workflows and real-time data streaming. Leverage novel technologies to build cutting-edge capabilities. 
• Set the Engineering Gold Standard: As a founding member, you will establish our backend best practices, from CI/CD and observability to security and system integrity, ensuring a high-velocity but rigorous engineering culture.
• Solve for Distributed Complexity: Navigate the unique challenges of integrating AI agents into legacy enterprise stacks, ensuring low-latency communication and robust data consistency.
• Database design: Build our data infrastructure, leveraging relational, schemaless, and vector stores to power the platform and create persistent brains for our Agents. 
• Full-Cycle Ownership: Own the lifecycle of the platform, from rapid prototyping of new agent capabilities to maintaining production-grade systems at enterprise scale.
• Drive AI-Accelerated Engineering: Constantly experiment with AI-assisted development to move faster than traditional teams, while maintaining a bar for superb technical quality and craft.
• Lead Pioneer Deployments: While building the core platform, you will occasionally lead the charge on first-of-their-kind implementations for strategic partners, ensuring our tech solves real-world operational complexity.
• Operate with High Agency: In this lean, startup-style environment, you will be responsible for outcomes over inputs, rolling your sleeves up to code and balancing investments in the long-term technical roadmap with the need to ship value quickly.

What You’ll Need: 

• 8–12+ years of professional backend engineering experience, with significant tenure acting as a Staff Engineer or Technical Lead for complex, high-scale distributed systems.
• Mastery of Backend Systems: Deep expertise in languages like Python, Go, or Node.js, with a proven track record of architecting concurrency, microservices, and high-throughput data pipelines.
• AI-Native Infrastructure Depth: Hands-on experience with LLM orchestration (LangChain, etc.), vector databases (Pinecone, Milvus), and RAG architectures at a production-grade level.
• Systems-Level Visionary: The ability to design "platform-first", thinking in terms of APIs, modularity, and extensibility so that the WorkOS core can support infinite customer use cases.
• Obsession with Performance: A specialist's focus on latency and system observability; you believe that AI interactions must feel "instant" and "bulletproof" to be valuable.
• Startup-level Autonomy: Comfortable navigating a "0-to-1" environment where you define the technical roadmap and ship high-quality code without a playbook.
• Willingness to work on-site full time in UAE, to foster the high-intensity collaboration required for this incubation phase.
• Experience with enterprise software transformation or legacy system integration is a significant plus.

What You’ll Receive:

• A Blank Canvas and Live Ammunition: The rare opportunity to build a "0-to-1" product while immediately deploying it into the real-world operations of a regional giant. No "sandbox" projects here, you’ll be shipping code that moves people and goods on day one. This is a huge opportunity to create impact in our region. 
• Architecting the Engine: We’re a lean, impact-obsessed team operating with total autonomy. You’ll be free from corporate bureaucracy and legacy baggage, focused entirely on building the core orchestration layer and agentic frameworks that will serve as the "brain" of the region’s enterprises.
• Direct Collaboration with Leadership: Direct engagement with Careem and enterprise client leadership, in addition to working side-by-side with the WorkOS founding team including Magnus Olsson (Careem’s original Co-founder). 
• Competitive Compensation: Including direct equity in this new division. Our philosophy is meritocratic: we want you to own a meaningful stake in the value you create.

Calling senior technology leaders to shape the future of engineering in the Middle East!

Are you a senior tech leader with deep roots in the Middle East, looking for a way to bring your global experience back to the region? Have you been considering a move, driven by a desire to make a lasting impact?

At Careem, our journey started with a simple purpose: to simplify and improve the lives of people in the Greater Middle East. From our beginnings as a ride-hailing service, we’ve grown into the region’s first Everything App, but our mission remains the same. We’re not just a tech company; we’re a team of builders, dreamers, and doers, working to create a better future for our region.

We’re looking to connect with senior tech professionals like you. If you’ve built and scaled complex engineering systems, platforms, or infrastructure in high-growth tech environments, we want to hear from you. Your expertise is exactly what’s needed to shape the future of engineering culture and technical foundations in the region.

We’re particularly interested in leaders who:

• Lead Internal Engineering Initiatives: Design and build scalable, secure, and maintainable systems that accelerate engineering productivity and reliability across Careem.

• Architect Scalable Solutions: Define system architecture for complex backend systems with a focus on performance, modularity, and extensibility, leveraging deep expertise in Java, Golang, and modern platforms.

• Drive Impact in Data & AI: Apply machine learning, platformization, and agentic AI innovation to unlock new capabilities and improve customer experiences at scale.

• Product Mindset & Strategic Influence: Shape roadmaps and drive technical decisions with a product-centric mindset, ensuring solutions directly impact customer and business outcomes.

• Technical Excellence & Culture: Uphold high standards in code quality, system design, testing, and operational excellence while nurturing a strong engineering culture across MENA.

• Mentorship and Knowledge Sharing: Mentor engineers across teams, foster continuous learning, and grow technical leadership capacity within the organization.

• Efficiency and Automation: Streamline workflows and reduce toil through automation in CI/CD, observability, and configuration management.

• Cross-functional Collaboration: Partner with platform, infrastructure, product, and security teams to deliver robust and aligned solutions.

• Long-term Vision & Purpose: Contribute to Careem’s mission of shaping the future of mobility, fintech, and everyday services in the region by building lasting technical foundations

This is your chance to use your skills and experience to truly make a difference. We are creating an Everything App that will have a massive positive impact on our communities. We're creating income opportunities for our Captains and simplifying daily life for our customers.

This is more than a job. It's an opportunity to lead a mission that matters.

Ready to shape the future of the Middle East?

Calling senior technology leaders to shape the future of engineering in the Middle East!

Are you a senior tech leader with deep roots in the Middle East, looking for a way to bring your global experience back to the region? Have you been considering a move, driven by a desire to make a lasting impact?

At Careem, our journey started with a simple purpose: to simplify and improve the lives of people in the Greater Middle East. From our beginnings as a ride-hailing service, we’ve grown into the region’s first Everything App, but our mission remains the same. We’re not just a tech company; we’re a team of builders, dreamers, and doers, working to create a better future for our region.

We’re looking to connect with senior tech professionals like you. If you’ve built and scaled complex engineering systems, platforms, or infrastructure in high-growth tech environments, we want to hear from you. Your expertise is exactly what’s needed to shape the future of engineering culture and technical foundations in the region.

We’re particularly interested in leaders who:

• Lead Internal Engineering Initiatives: Design and build scalable, secure, and maintainable systems that accelerate engineering productivity and reliability across Careem.

• Architect Scalable Solutions: Define system architecture for complex backend systems with a focus on performance, modularity, and extensibility, leveraging deep expertise in Java, Golang, and modern platforms.

• Drive Impact in Data & AI: Apply machine learning, platformization, and agentic AI innovation to unlock new capabilities and improve customer experiences at scale.

• Product Mindset & Strategic Influence: Shape roadmaps and drive technical decisions with a product-centric mindset, ensuring solutions directly impact customer and business outcomes.

• Technical Excellence & Culture: Uphold high standards in code quality, system design, testing, and operational excellence while nurturing a strong engineering culture across MENA.

• Mentorship and Knowledge Sharing: Mentor engineers across teams, foster continuous learning, and grow technical leadership capacity within the organization.

• Efficiency and Automation: Streamline workflows and reduce toil through automation in CI/CD, observability, and configuration management.

• Cross-functional Collaboration: Partner with platform, infrastructure, product, and security teams to deliver robust and aligned solutions.

• Long-term Vision & Purpose: Contribute to Careem’s mission of shaping the future of mobility, fintech, and everyday services in the region by building lasting technical foundations

This is your chance to use your skills and experience to truly make a difference. We are creating an Everything App that will have a massive positive impact on our communities. We're creating income opportunities for our Captains and simplifying daily life for our customers.

This is more than a job. It's an opportunity to lead a mission that matters.

Ready to shape the future of the Middle East?

About Valtech:

At Valtech, we are reshaping the way brands connect with their customers. As a global digital innovation company, we fuse creativity, technology, and strategy to solve complex business challenges and deliver exceptional experiences.

With over 6,500 experts in 60+ offices across 20+ countries, we are expanding our footprint in MENA with Dubai as the strategic hub. At Valtech we thrive on driving business transformation as trusted partners to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

About the team

We are part of Valtech MENA, the experience innovation company, combining the uncommon to unlock a better way for people to experience the world. We work at the intersection of disciplines, cultures, and perspectives to create solutions that go beyond expectations, helping brands move ahead and lead in a digital world.

We value clarity, collaboration, and a strong respect for craft. That mindset shapes both what we create and how we work together.

Overview

We are looking for an Experience Operations Lead to take ownership of how experience design is delivered across projects.

This role focuses on turning strong experience direction into high quality, well structured delivery. You will ensure that ideas hold up through the realities of timelines, tools, team dynamics, and technical constraints, without losing clarity or intent.

You will define how delivery works, support teams in executing it, and ensure a consistent standard across all work.

The role

You are responsible for making sure that experience design is delivered properly, consistently, and at a high level of quality.

You work from a clear experience direction and help shape how it is delivered in practice. You are not solely responsible for defining the vision, but you contribute to how it evolves through real delivery.

You create clarity where there is complexity and structure where there is ambiguity. You care about craft and about the systems that allow that craft to scale.

What you will own

Delivery and execution

• Own the delivery of experience design work across projects and clients
• Translate experience direction into clear and actionable plans
• Ensure UX, UI, motion, and content outputs are consistent and high quality
• Make decisions to maintain quality under real constraints
• Protect the integrity of the experience through handover to engineering

Delivery strategy and standards

• Define how experience design is delivered across projects and programs
• Establish clear standards for workflows, documentation, and quality
• Work closely with leadership to shape delivery approaches
• Balance quality, speed, and feasibility in day to day work

Design operations and workflow

• Establish scalable ways of working across teams and projects
• Improve collaboration between design, product, and engineering
• Define and apply documentation standards that teams can follow
• Support delivery across geographies and with external partners
• Create clarity in how work moves from concept to execution

Team support and production

• Support designers in their day to day work
• Manage resourcing, timelines, and coordination
• Remove blockers so teams can focus on design
• Help maintain consistency and quality across the team

AI and operational improvement

• Explore how AI and tools can improve workflows and delivery
• Identify opportunities to automate and simplify work
• Support the team in adopting new tools in a practical way
• Continuously improve how the team works

How you work with others

You work from clear experience direction while collaborating closely with design, product, and engineering teams.

You are the point of authority for experience delivery within projects. You guide teams and stakeholders toward decisions that support both quality and feasibility.

You work closely with the Head of Experience and other leads, contributing to how the department evolves while owning delivery within your scope.

What we are looking for

Experience

• 8 or more years in digital design, product, or experience delivery
• Strong hands on background across UX and UI
• Experience leading delivery or improving design operations
• Comfortable working with cross functional teams and clients

Core skills

• Strong understanding of UX and UI in real delivery environments
• Clear sense of quality and attention to detail
• Ability to structure work and create clarity in complex situations
• Confident working with tools, documentation, and workflows
• Calm and organized under pressure

Additional strengths

• Experience with design systems and scalable approaches
• Understanding of front end, motion, or interaction design
• Interest in using AI and modern tools to improve delivery

Your application process 

Once you apply, our Recruitment team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let us know.

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

Job Summary

This senior leadership position is responsible for providing strong executive presence and strategic direction for Product Support across the Middle East region. The role ensures an outstanding level of customer service while acting as a visible, credible, and proactive member of the regional management team.

The Regional Support Manager is accountable for elevating service maturity, delivering modern support practices, strengthening regional leadership cohesion, and driving measurable performance improvement aligned with both global strategy and regional business priorities. This role leads the Support and Services teams and represents Product Support at senior customer and executive forums across the region.

Responsibilities

• Provide visible, credible leadership to customers, partners, and internal stakeholders, representing Product Support at executive governance forums and acting as the senior escalation point for complex or high-impact matters.
• Act as an integral member of the Middle East regional management team, contributing to regional strategy, commercial discussions, resource planning, and operational decision-making beyond functional boundaries.
• Lead, develop, and performance-manage the regional Support function, establishing clear accountability, measurable objectives, and a high-performance culture focused on outcomes rather than activity.
• Own the end-to-end regional service delivery model across Incidents, Service Requests, Enhancement Requests, and upgrades, ensuring structured prioritisation, demand management, and alignment to contractual commitments and business value.
• Drive disciplined service governance, including KPI definition, SLA performance, backlog management, trend analysis, and executive-level reporting with clear corrective and preventative action plans.
• Champion a consultative approach to customer engagement, ensuring the team understands the underlying business requirement and defines appropriate, sustainable solutions rather than defaulting to unconditional agreement or tactical fixes.
• Partner with Product, Development, and Services teams to address recurring issues, influence product direction, coordinate upgrade strategies, and ensure regional requirements are effectively represented in global roadmaps.
• Oversee major incident management, change governance, and release readiness, ensuring structured communication, risk management, and minimal disruption to customer operations.
• Lead the continuous improvement and modernisation of regional support practices, incorporating best-practice service management frameworks, automation, tooling enhancements, and data-driven decision-making.
• Ensure robust communication and escalation processes across regional and global stakeholders, fostering transparency, alignment, and strong cross-functional collaboration.
• Develop future regional support leaders and embed a culture of ownership, innovation, and constructive challenge within the team.

Experience and Qualifications

• Minimum 10–12 years’ experience in Information Technology Support, with at least 5 years in a senior leadership role.
• Demonstrated executive presence and experience engaging with C-level stakeholders and senior healthcare leaders.
• Proven ability to operate as part of a senior regional management team and influence cross-functional outcomes.
• Experience supporting multiple enterprise applications, preferably in Healthcare.
• Strong track record of driving cultural change, service transformation, and measurable performance improvement.
• Experience managing support from both service delivery and development perspectives.
• Deep understanding of service management frameworks (e.g., ITIL) and modern support methodologies, including automation and data-driven performance management.

Education and Training

• Bachelor’s degree in Healthcare, Computer Science or a related field
• ITIL certification (preferred)
• Relevant leadership or management training (preferred)

Client Solution & Strategy Specialist - Shipping FX

Ebury London - Office based

We’re looking for an Institutional Client Solution & Strategy Strategist to fuel the growth of our Shipping Partnerships business. This role is a unique opportunity to have an impact in helping expand Ebury’s fastest growing client segment and provide products and solutions to solve their treasury needs. The role reports to the Global Head of Partnerships.

What you'll do:

• You will help to discover the biggest treasury problems and opportunities for the shipping space.
• You will solve these problems through technology, analytics, product and operations.
• You will define a product vision, strategy, and roadmap, aligning cross-functional teams and stakeholders towards a common goal.
• You will operate as part of a cross functional team including Engineering, Data, Sales, Risk, Operations and Dealing.
• You will identify high impact opportunities in FX, Derivatives, Interest income and regional growth.
• You will collaborate effectively with internal teams and clients & prospective clients to define requirements, epics, and user stories, ensuring alignment and successful product outcomes.
• You will maintain a strong understanding of the market and conduct competitor analysis for product offering, functionality, pricing to inform development of the product roadmap.
• You will develop and maintain a deep understanding of treasury management and legal technology workflows.

What you'll need:

         - Domain Understanding

• Experience with Treasury products such as FX derivatives, Interest rate derivatives, and cash management.
• Knowledge of financial markets technology stacks, for example: treasury management, asset management, banks or scale up fintechs.
• Familiar with Fintech Treasury Management Systems.
• Experience with cash management products and solutions such as money market funds, deposit optimisation, and cash pooling.
• Strong understanding of treasury management principles and experience with treasury management solutions.
• Strong understanding of treasury management principles and experience with treasury management solutions.

       - Product Management Excellence

• Multiple years of product building experience, either product or operations leader in a hands on role.
• Strong individual contributor, willing to get your hands dirty and build product yourself.
• Have built roadmaps for teams finding a path from uncertainty/chaos to clarity.
• Has experience of getting to grips with established systems and processes. And identifying the optimal improvements and the pathway.
• Has experience of building both in-house services and integrating with third party systems.
• Experience in developing and executing product strategies that involve financial systems or regulations.

       - Leadership

• Flexible in approach and comfortable taking a hands-on approach and "rolling up your sleeves" when necessary.
• Enthusiastic about learning new skills to unblock yourself and your team.
• Analytically-minded, can clearly frame problems, articulate hypotheses and solutions, measure them and has used the tools to be able to do this.
• Capable of communicating well to a wide audience.
• Proven ability to translate financial requirements into product specifications.

Why Ebury? 

• An impressive product suite including Trade Finance with more innovative and cutting edge products.
• International development opportunities including attending global Dealing Boot Camps.
• Career development and progression: Some of our most experienced dealers with exceptional FX knowledge move into leadership and coaching positions.
• Dedicated Mentorship: Learn directly from experienced Dealing Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central London Office: A fantastic location with excellent transport links.

Click the ‘Apply’ Today and discover your potential at Ebury!

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