The Monks Account Manager is a vital contributor and facilitator of successful project execution for Chevrolet. As a steward of the brand, the Account Manager is responsible for overseeing day-to-day project timelines, budgets, and executional details. Working under the direction of Chevrolet account leads, the Account Manager will be a trusted advisor and partner to clients and internal teams. They have acute attention to detail, and are in tune with automotive news and trends.  

The Day-to-Day

• Facilitate creative development, including scheduling kick off meetings, managing timelines, client feedback, legal and product reviews, and ensuring the successful delivery of final materials
• Responsible for the facilitation of multiple workstreams though production and administration of client management
• Collaborate with internal and external cross-agency teams from the conception of a project through completion 
• Organize and maintain project details and back up information 
• Maintain project status reports and other internal and client-facing documents that track progress of work and financial administration
• Consistently meet the standards set for quality, productivity and timeliness

What you bring:

• 3-5 years of experience in facilitating digital creative and/or production in an agency setting
• Experience working with cross-functional teams to deliver work in a fast-paced environment 
• Experience managing multiple projects at once with a high attention to detail
• A solutions-oriented approach with inherent curiosity 
• Ability to operate in a nimble and constantly evolving team environment
• An eagerness to learn and is comfortable asking questions to enhance their knowledge of the automotive industry 
• Foundational understanding of client financials and budget management 
• Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication
• Experience with and comfortable working within project management tools (WorkFront, JIRA, Monday.com, Asana, etc.) 
• Experience with Adobe Creative Cloud preferred 

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

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#LI-ZZ1

About the Role

As Creative Director for one of the largest automotive companies in the world, you will work with the GCD and ECD on the evolution of all creative and marketing expressions for the brands and sub-brands. You will be collaborating with a team of creative practitioners that develop work for broadcast, print, digital, experiential engagements, asset production, and future innovation opportunities, working in both traditional and non-traditional mediums. In practice, this means steering the team towards excellence while also actively participating in hands-on creative development and production. This pivotal position requires you to navigate multiple responsibilities, serving as both creator and supervisor simultaneously. You have exceptionally high standards in your work, elevating craft and inspiring impact in your team and their skills. You bring a progressive creative instinct and bold vision to the work and you know how to nurture teams and talent to do the best work of their careers. You will always be across multiple projects.

Also pivotal to your success in this role is having a strong partnership with the other discipline leads and contributing to an environment of teamwork and mutual understanding. You will need to work collaboratively and inclusively across brand, strategy, product, content and integrated marketing teams through a variety of opportunities while also supporting your ever-growing creative team. Of equal importance is your influencing prowess with clients while being humble and adaptable. 

Key Responsibilities

• Creative Leadership and Accountability: 
• Partner with the Group Creative Director and other Creative Directors in elevating creative expression of the client brand to new levels of creative excellence.
• Provide creative direction and inspiration to projects and teams. Guide the conceptual and aesthetic direction of campaigns, experiential or design projects. 
• Provide input into the allocation of creative resources and talent to ensure optimal team performance and project success.
• Encourage accountability across your creative teams through stellar management, building strong morale and cultivating a positive creative environment.
• Active contributor for ideation on all projects and pitches for our key client brands.

Client Interaction and Building Trust: 

• Work closely with senior and day-to-day clients to understand their vision and objectives. 
• Present creative concepts and ideas persuasively. Foster strong relationships with clients, ensuring their needs are met and expectations exceeded.

Client Strategy and Business Growth: 

• Work closely with senior business leaders to shape growth strategies for creative services and team up with cross-functional teams to tackle client goals, challenges, and opportunities.
• Maintain and manage positive client relationships, serving as a reliable creative ally, and guaranteeing client satisfaction and retention.
• Collaborate with clients to devise creative strategies and solutions that align with their business objectives and catalyze results.

Innovation and Creative Process: 

• Contribute to the creative process from concept ideation to production, ensuring high-quality, consistent, and innovative work. Critique all major deliverables, ensuring they meet our standards. Participates and presents work in Creative Leadership reviews of in-production work.
• Drive innovation and creativity, setting new industry standards and ensuring that the company's work is smart, creative, and innovative.
• Support and aid the GCD in the development of our creative practice, with a focus on evolving processes in our own ways of working and creation.
  
  

Quality Assurance: 

• Provide clear, focused, feedback to your creative teams regarding improvements that could be made to the work, the department and the agency.
• Oversee the creation of high-quality, impactful work, from campaigns to design to assets at scale to experiential work and more.
• Ensures that the work is best-in-class and award worthy.
  
  

Qualifications:

• 10+ years experience working for a wide range of clients and brands, with a background in art direction. Automotive experience is required.
• Extensive experience with production and post-production for automotive is required.
• Experience and interest in working with generative AI tools.
• A strong desire to build and nurture diverse teams and perspectives, empowering the voices that are both close and abroad. 
• You think way beyond traditional ad formats and budgets, with an exceptional creative background. 
• Ability to think clearly and contribute constructively to discussions and strategy during the entire creative process, from concept through production.
• Self-motivated, hard working, and works well in a fast-paced environment. 
• A people first mentality and experience in mentoring a best-in-class creative team.

Your Work Style:

• Highly creative and imaginative with a strong visual and design aesthetic.
• Collaborative approach to getting the work done.
• Strategic thinker with the ability to connect creative ideas with business objectives.
• Self-motivated, resilient and adaptable, able to thrive in a fast-paced and dynamic environment.
• Excellent problem-solving skills and attention to detail.

Working Conditions:

• The role may involve long hours and tight deadlines, requiring flexibility and a commitment to maintaining high standards under pressure. Collaboration with teams across different locations and time zones is frequently necessary. Some travel will be necessary.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

Role Overview

We’re looking for a detail-obsessed specialist to review AI-generated vehicle marketing assets for product accuracy, visual quality, and legal compliance before they reach clients. This role serves as a critical quality gate in our production workflow — combining sharp visual judgment with product understanding to ensure every asset is accurate, compliant, and production-ready.

***This is not a traditional QA role — it requires strong visual judgment, attention to detail, and the ability to evaluate product accuracy at a granular level.

What You’ll Do

1. Asset Review & Quality Control

• Review AI-generated vehicle images (and future video assets) against reference materials to ensure product accuracy (trim, badging, wheels, interiors, materials, proportions)
• Identify visual defects caused by AI generation (e.g., distortions, missing elements, inconsistencies in vehicle or environment)
• Flag issues related to legal and compliance guidelines using established review frameworks
• Apply a high level of visual scrutiny — this role prioritizes precision over speed

2. Product Accuracy & Validation

• Serve as a subject matter expert on vehicle configurations using provided reference materials
• Distinguish between similar models and trim-level differences, and ensure correct representation across assets
• Validate that the vehicle shown aligns with messaging (e.g., EV vs ICE, performance claims, feature callouts)
• Identify inconsistencies between product, visuals, and claims early in the process

3. Issue Markup & Workflow Management

• Annotate and document issues clearly using tools such as Photoshop or internal platforms
• Provide structured, actionable feedback to the retouching/post-production team
• Route assets for correction based on issue type and severity
• Triage incoming outputs to ensure they meet minimum quality standards before entering post-production

4. Post-Retouch QA

• Perform final quality checks on retouched assets to ensure all issues have been resolved
• Confirm assets meet internal standards before delivery to clients

5. Cross-Team Collaboration

• Act as a bridge between product, creative, and production teams by translating product details into clear, actionable guidance
• Support asset development by advising on correct configurations, feature representation, and visual details
• Partner with internal teams and stakeholders during review cycles to uphold product integrity

6. Continuous Improvement & Tooling

• Provide feedback to product and engineering teams on recurring issues and gaps in AI output quality
• Help refine review guidelines, workflows, and internal tools to improve efficiency and accuracy
• Contribute to building scalable processes as asset volume grows and new formats (e.g., video) are introduced
• Support the development and maintenance of product reference materials, checklists, and documentation

What We’re Looking For

• Exceptional attention to detail — you can spot subtle visual inconsistencies, inaccuracies, and defects others would miss
• Experience in creative production, post-production, or asset QA (ideally working with images or video in a fast-paced environment)
• Strong visual judgment + structured thinking — able to follow guidelines while making sound calls when things aren’t black-and-white
• Clear, concise communicator — can document issues and provide actionable feedback to production teams
• Comfort working in production workflows — able to balance quality with throughput and manage multiple assets at once

Nice-to-Have

• Familiarity with automotive products, trims, or OEM brand standards
• Experience reviewing assets for legal or compliance considerations
• Exposure to AI-generated content and common failure patterns
• Experience improving workflows, tools, or QA processes

How Success is Measured

• Ability to consistently catch visual and product-related defects before client delivery
• Reduction in rework cycles and missed issues
• Quality and clarity of feedback provided to production teams
• Contribution to improving workflows, tools, and asset quality over time

Why This Role Matters

AI-generated content introduces new types of quality and compliance risks. This role ensures that every asset is not only visually polished, but also product-accurate and legally sound.

You will play a key role in bridging AI generation and production-quality output — and directly influence how the product evolves.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-ZZ1

#LI-HYBRID

Role Overview

We’re looking for a detail-obsessed specialist to review AI-generated vehicle marketing assets for product accuracy, visual quality, and legal compliance before they reach clients. This role serves as a critical quality gate in our production workflow — combining sharp visual judgment with product understanding to ensure every asset is accurate, compliant, and production-ready.

***This is not a traditional QA role — it requires strong visual judgment, attention to detail, and the ability to evaluate product accuracy at a granular level.

What You’ll Do

1. Asset Review & Quality Control

• Review AI-generated vehicle images (and future video assets) against reference materials to ensure product accuracy (trim, badging, wheels, interiors, materials, proportions)
• Identify visual defects caused by AI generation (e.g., distortions, missing elements, inconsistencies in vehicle or environment)
• Flag issues related to legal and compliance guidelines using established review frameworks
• Apply a high level of visual scrutiny — this role prioritizes precision over speed

2. Product Accuracy & Validation

• Serve as a subject matter expert on vehicle configurations using provided reference materials
• Distinguish between similar models and trim-level differences, and ensure correct representation across assets
• Validate that the vehicle shown aligns with messaging (e.g., EV vs ICE, performance claims, feature callouts)
• Identify inconsistencies between product, visuals, and claims early in the process

3. Issue Markup & Workflow Management

• Annotate and document issues clearly using tools such as Photoshop or internal platforms
• Provide structured, actionable feedback to the retouching/post-production team
• Route assets for correction based on issue type and severity
• Triage incoming outputs to ensure they meet minimum quality standards before entering post-production

4. Post-Retouch QA

• Perform final quality checks on retouched assets to ensure all issues have been resolved
• Confirm assets meet internal standards before delivery to clients

5. Cross-Team Collaboration

• Act as a bridge between product, creative, and production teams by translating product details into clear, actionable guidance
• Support asset development by advising on correct configurations, feature representation, and visual details
• Partner with internal teams and stakeholders during review cycles to uphold product integrity

6. Continuous Improvement & Tooling

• Provide feedback to product and engineering teams on recurring issues and gaps in AI output quality
• Help refine review guidelines, workflows, and internal tools to improve efficiency and accuracy
• Contribute to building scalable processes as asset volume grows and new formats (e.g., video) are introduced
• Support the development and maintenance of product reference materials, checklists, and documentation

What We’re Looking For

• Exceptional attention to detail — you can spot subtle visual inconsistencies, inaccuracies, and defects others would miss
• Experience in creative production, post-production, or asset QA (ideally working with images or video in a fast-paced environment)
• Strong visual judgment + structured thinking — able to follow guidelines while making sound calls when things aren’t black-and-white
• Clear, concise communicator — can document issues and provide actionable feedback to production teams
• Comfort working in production workflows — able to balance quality with throughput and manage multiple assets at once

Nice-to-Have

• Familiarity with automotive products, trims, or OEM brand standards
• Experience reviewing assets for legal or compliance considerations
• Exposure to AI-generated content and common failure patterns
• Experience improving workflows, tools, or QA processes

How Success is Measured

• Ability to consistently catch visual and product-related defects before client delivery
• Reduction in rework cycles and missed issues
• Quality and clarity of feedback provided to production teams
• Contribution to improving workflows, tools, and asset quality over time

Why This Role Matters

AI-generated content introduces new types of quality and compliance risks. This role ensures that every asset is not only visually polished, but also product-accurate and legally sound.

You will play a key role in bridging AI generation and production-quality output — and directly influence how the product evolves.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-ZZ1

#LI-HYBRID

Role Overview

We’re looking for a detail-obsessed specialist to review AI-generated vehicle marketing assets for product accuracy, visual quality, and legal compliance before they reach clients. This role serves as a critical quality gate in our production workflow — combining sharp visual judgment with product understanding to ensure every asset is accurate, compliant, and production-ready.

***This is not a traditional QA role — it requires strong visual judgment, attention to detail, and the ability to evaluate product accuracy at a granular level.

What You’ll Do

1. Asset Review & Quality Control

• Review AI-generated vehicle images (and future video assets) against reference materials to ensure product accuracy (trim, badging, wheels, interiors, materials, proportions)
• Identify visual defects caused by AI generation (e.g., distortions, missing elements, inconsistencies in vehicle or environment)
• Flag issues related to legal and compliance guidelines using established review frameworks
• Apply a high level of visual scrutiny — this role prioritizes precision over speed

2. Product Accuracy & Validation

• Serve as a subject matter expert on vehicle configurations using provided reference materials
• Distinguish between similar models and trim-level differences, and ensure correct representation across assets
• Validate that the vehicle shown aligns with messaging (e.g., EV vs ICE, performance claims, feature callouts)
• Identify inconsistencies between product, visuals, and claims early in the process

3. Issue Markup & Workflow Management

• Annotate and document issues clearly using tools such as Photoshop or internal platforms
• Provide structured, actionable feedback to the retouching/post-production team
• Route assets for correction based on issue type and severity
• Triage incoming outputs to ensure they meet minimum quality standards before entering post-production

4. Post-Retouch QA

• Perform final quality checks on retouched assets to ensure all issues have been resolved
• Confirm assets meet internal standards before delivery to clients

5. Cross-Team Collaboration

• Act as a bridge between product, creative, and production teams by translating product details into clear, actionable guidance
• Support asset development by advising on correct configurations, feature representation, and visual details
• Partner with internal teams and stakeholders during review cycles to uphold product integrity

6. Continuous Improvement & Tooling

• Provide feedback to product and engineering teams on recurring issues and gaps in AI output quality
• Help refine review guidelines, workflows, and internal tools to improve efficiency and accuracy
• Contribute to building scalable processes as asset volume grows and new formats (e.g., video) are introduced
• Support the development and maintenance of product reference materials, checklists, and documentation

What We’re Looking For

• Exceptional attention to detail — you can spot subtle visual inconsistencies, inaccuracies, and defects others would miss
• Experience in creative production, post-production, or asset QA (ideally working with images or video in a fast-paced environment)
• Strong visual judgment + structured thinking — able to follow guidelines while making sound calls when things aren’t black-and-white
• Clear, concise communicator — can document issues and provide actionable feedback to production teams
• Comfort working in production workflows — able to balance quality with throughput and manage multiple assets at once

Nice-to-Have

• Familiarity with automotive products, trims, or OEM brand standards
• Experience reviewing assets for legal or compliance considerations
• Exposure to AI-generated content and common failure patterns
• Experience improving workflows, tools, or QA processes

How Success is Measured

• Ability to consistently catch visual and product-related defects before client delivery
• Reduction in rework cycles and missed issues
• Quality and clarity of feedback provided to production teams
• Contribution to improving workflows, tools, and asset quality over time

Why This Role Matters

AI-generated content introduces new types of quality and compliance risks. This role ensures that every asset is not only visually polished, but also product-accurate and legally sound.

You will play a key role in bridging AI generation and production-quality output — and directly influence how the product evolves.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-ZZ1

#LI-HYBRID