Job Details:

• 💼 Revenue Team
• 📍 Denver, CO
• 🕜 Full-time / Hybrid
• 💰 Compensation 
  • Salary Range: $70,000.00 - $80,000.00 (Commission: $130,000.00 - $140,000.00 OTE)

What you will do:

You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results. 

What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.

We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.

Where you will have impact:

Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.

Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.

Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.

Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.

Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.

Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About our team:

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What’s in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are:

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering #LI-DNI

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.  

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

Job Details

• 💼 Growth Operations | Business Operations - Commercial Strategy Services 
• 📍 Dallas, Texas
• 🕜 Hybrid

What will you do 

As a key member of the growing Commercial Strategy Services (CSS) team at Lighthouse, you will be at the forefront of expanding our Chains & Groups business function within the AMER region. For over a decade, our CSS team has set itself apart by pairing elite revenue management experts with the industry’s most advanced tools. In this ole, you will act as the Commercial Strategist for a portfolio of high profile branded hotels (Marriott, Hilton, IHG, and Hyatt). This is a premier opportunity to drive total revenue performance by bridging traditional revenue management with modern digital demand generation.

Where you will have impact

• Commercial Strategy Ownership: Analyze, recommend, and implement holistic rate, yield, and E-commerce strategies tailored to the specific standards and distribution requirements of major global brands.
• Expert System Navigation: Execute daily revenue tasks and long-term strategy using proprietary brand systems, including:
  • Hilton: OnQ R&I and GRO
  • Marriott: OneYield, HPP and ACRS
  • IHG: N2 Pricing and Merlin
  • Hyatt: PrO, Reserve, and RMT
• Strategic Stakeholder Advisory: Lead revenue strategy calls, serving as the primary commercial consultant for Hotel Owners, General Managers, and Directors of Sales to align financial goals with actionable inventory and pricing controls.
• Total Commercial Alignment: Facilitate seamless collaboration across Sales, Marketing, and Operations, while managing communication with above-property stakeholders to ensure property-level tactics support broader brand and ownership objectives.
• Digital Demand Generation: Manages end-to-end digital spend across PPC, metasearch, and accelerators. Focuses on strategic deployment to dominate high-value channels and boost property visibility.
• Advanced Market Intelligence: Utilize ancillary tools and business intelligence platforms; including Demand360, Hummingbird, Fornova, Supernova, and Koddi to benchmark performance against the comp set and capture shifting market share.
• Channel & Promotion Management: Own OTA relationships and brand-specific promotional participation to maximize conversion and placement while maintaining rate parity and brand integrity.
• Proactive Yielding: Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements.

About our team

Join our Commercial Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• 2+ years of experience in high-impact leadership roles, including Director of Revenue Management or senior property operations (AGM, GM, or Director of Sales)
• Knowledge of market appropriate hotel brands and systems 
• Experience managing elite, high-profile hotels in dynamic markets
• Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
• Bachelor's in Business Administration, Economics, Hospitality Management, or related field
• Excellent communication skills and comfortability presenting data & analysis
• Strong understanding of hotel operations
• Strong ability to work in a team environment and collaboration during team meetings
• You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
• Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence

Job Details

• 💼 Growth Operations | Business Operations - Commercial Strategy Services 
• 📍 Dallas, Texas
• 🕜 Hybrid

What you will do

As a key member of Lighthouse’s growing Commercial Strategy Services (CSS) team, you will be at the forefront of our domestic and international expansion. For over a decade, our CSS team has outperformed the competition by pairing a dedicated team of experts with the industry’s most advanced tools. In this role, you will serve as a Revenue Manager for a portfolio of dynamic independent hotels across the AMER region, providing the specialized, holistic strategy these unique properties need to thrive. This is a premier opportunity to join a high-impact department and directly shape the commercial success of our independent partners.

Where you will have impact

• Own the Commercial Roadmap: Analyze, recommend, and implement bespoke rate, yield, and E-commerce strategies for a portfolio of independent hotels, ensuring each property’s unique brand identity is reflected in its market positioning.
• Strategic Advisory: Lead weekly revenue strategy calls, serving as the primary consultant for Hotel Owners, General Managers, and stakeholders to align financial goals with actionable inventory controls.
• Advanced Distribution Management: Oversee the full distribution ecosystem, including rate loading, channel mapping, and connectivity troubleshooting across diverse independent tech stacks (e.g., Synxis, Mews, Siteminder, and Cloudbeds).
• Omnichannel Digital Strategy: Partner with the Digital Strategy team to own the performance of Travel Ads, metasearch, pay-per-click, and Google Ads, ensuring a seamless journey from search to direct booking engine for your hotel clients.
• Agile Market Analysis: Review daily snapshot reports and utilize AI-driven forecasting to pivot strategies proactively, ensuring independent partners stay ahead of local competitor shifts and market volatility.
• Systems Implementation: Own the strategy and configuration during PMS/CRS onboarding transitions, ensuring seamless rate builds and system connectivity for new independent partners.
• Proactive Yielding: Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements.

About our team

Join our Commercial Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• At least 2 years of hotel revenue management experience 
• Knowledge of market appropriate PMS, CRS, Channel Manager and RMS systems 
• Experience managing elite, high-profile hotels in dynamic markets
• Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
• Bachelor's in Business Administration, Economics, Hospitality Management, or related field
• Excellent communication skills and comfortability presenting data & analysis
• Strong understanding of hotel operations
• Strong ability to work in a team environment and collaboration during team meetings
• You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
• Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence

Job Details

• 💼 Growth Operations | Customer Operations
• 📍 Dallas, Texas
• 🕜 Hybrid
• 💰 Compensation
  • Salary Range: $53,000.00 - $62,500.00 USD

What you will do

Reporting to our Customer Care Manager, you will join as a Technical Support Specialist for our Business Intelligence (BI) products. You will be a subject matter expert on our integration processes, data validation, and analysis, serving as a key resource for our customers. Your role will focus on advising and guiding a wide array of clients, handling escalated technical issues, and ensuring they successfully leverage Lighthouse to transform their business.

Where you will have impact

• Manage and resolve customer cases logged via chat and email in a timely and professional manner.
• Investigate and troubleshoot escalated technical issues related to integration logic, data, and system performance.
• Collaborate closely with Engineering, Product, and Business Development teams to resolve complex bugs and customer issues.
• Educate and empower our customers, helping them understand and achieve maximum value from our BI products.
• Utilize and support AI-driven features within our platform, helping customers leverage advanced analytics for smarter business decisions.
• Clearly communicate complex technical concepts to customers and internal stakeholders of varying technical abilities.
• Proactively identify and suggest improvements to support processes, procedures, and internal tools.
• Prepare and maintain supporting materials and product user manuals to enhance customer self-service.

About our team

You'll be joining our dedicated Customer Care team, the strategic and compassionate faces of Lighthouse. We are the subject matter experts for the company's integrated products, and we're passionate about making our customers successful. We thrive on solving complex challenges, working cross-functionally, and acting as the crucial link that helps transform our customers' businesses through data. We are an organized, dedicated, and collaborative group entrusted with building strong customer relationships.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven success in a customer-facing role with a strong customer service mentality.
• You are tech-savvy with the ability to tackle complex technical issues.
• An interest in and aptitude for understanding AI-driven tools and features.
• Exceptional written and verbal communication skills in English.
• A strong work ethic, a detail-oriented mindset, and the ability to perform well under pressure.
• You are a natural team player with experience working effectively in a cross-functional environment.
• A proactive and hands-on approach to problem-solving.
• Proficiency with Google Suite and other modern business applications.

We welcome

• A background and understanding of the hotel industry and/or revenue management principles.
• Proven high customer satisfaction scores in a previous role.
• Fluency in another language used within our company network.

We are seeking a Board Support Coordinator to provide relational and administrative support to the Board of Trustees through the Office of the General Counsel. As a Board Support Coordinator, you will Shine Hope as you serve through providing administrative and project support for the development and maintenance of mechanisms that support communications with the Board of Trustees. Join our team and shine hope in the lives of others! 

What you'll do:

• Manage tasks and projects assigned by the Board Administrator and Director-Legal Department.
• Coordinate meetings for the Buckner Board of Trustees and its subsidiaries including but not limited to arranging meeting space, meals, transportation, sending invitations, assist with preparing agendas, board meeting calendars for the year and uploading documents to the e-tool, coordinating travel and lodging.
• Proficiently administer the on-line Board support tool and act in a super-user technical capacity to understand the capabilities and limitations of the tool as well as how to optimize its use for the development and upkeep of an e-Board Resource library in support of the Trustees.
• Proficiently negotiate and work with hotels and other vendors to facilitate arrangements for events as assigned. Secure contracts with vendors for services and lodging. Oversee performance of vendors in accordance with the contracted terms for service. Resolve issues immediately. Manage accounting matters related to contracted vendors.
• Attend meetings at various geographic locations to assist with location and event needs. Travel domestically and international as needed and requested to support the organization.
• Perform assignments, projects, and other duties as requested. Perform general office tasks as required.
• Work successfully as part of the Board support and administration and Legal team with responsibility for maintaining working relationships with co-workers and maintaining the utmost level of confidentiality and professionalism.
• Provide telecommunications support including answering phones, taking messages, and timely and accurately routing messages and requests to the appropriate person. Accurately identify high priority callers and take immediate action to inform the department Board Administrator and Director and/or attorneys as necessary to properly manage routing of the caller and/or message to the appropriate individual.
• Meet regularly and as requested for staff meetings and Board experience and planning meetings.
• Timely and accurately submit hotel and travel invoices.
• Timely and accurately process Trustee reimbursement expenses and file in appropriate folders.

 What you’ll bring:

• Requires the ability to maintain confidentiality.
• Requires in-depth understanding of business principles related to project management, office administration, and accounting as evidenced by the attainment of a Associates Degree in Business Administration or a related field of study.
  • Alternatively, requires a High School Diploma (or G.E.D.) plus a minimum of 5 years prior related experience.
• Requires a minimum of 5 years supporting C-suite personnel; prior related experience supporting a Board of Directors or Trustees required.
• Requires proficient understanding of project management, process design and procedures development and continuous improvement. Requires proficient ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables.
• Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications, including Boad Management Software, Microsoft Word, Excel, Access, Power Point, and Outlook, required. Ability to perform tasks using accounting software or other systems required.
• Requires ability to effectively negotiate contracts with vendors.
• Requires proficient ability to speak, read and write English.
• Requires a strong sense of diplomacy and demonstrated success in developing strong collaborative relationships with organizational peers and outside colleagues. Requires ability to relate positively, influentially, and sensitively to a broad spectrum of persons in a variety of multi-tiered relationships and settings. Requires problem-solving skills.
• Requires recognized ability to meet multiple deadlines by maintaining a high level of organization.
• Requires the jobholder to work nights and weekends as needed to meet business needs.
• Ability to use up to 20 pounds of force occasionally, and /or up to 20 pounds of force frequently, and /or up to 10 pounds of force continuously to move objects.
• Ability to stand, walk, stand and sit, sometimes for prolonged periods of time.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to travel to various geographic locations, both domestic and international, with some overnight stays. Requires ability to obtain and maintain the necessary documentation to travel internationally.
• Requires ability to speak clearly and make self understood in face-to face interactions; to articulate with extreme accuracy and precisions to give directions speak on the phone, etc.
• Requires ability to communicate effectively orally and in writing.
• Requires ability to establish and maintain effective working relationships with staff, trustees, vendors, residents, families, agency representatives, etc.
• Requires ability to effectively work under pressure and remain flexible as priorities change; ability to effectively communicate orally and in writing and speak in front of groups.
• Requires ability to work under minimal supervision; exercise sound judgment and confidentiality.
• Requires recognition that the organization is a faith-based organization operating with a commitment to Christian principles.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.