ABOUT THRIVE MARKET 

THE ROLE

We are seeking a collaborative and proactive Safety Manager to lead safety, compliance, and risk management for a new Thrive Market E-commerce Fulfillment Center launch in Dallas, TX.

This is a unique opportunity to play a foundational role in Thrive Market’s continued growth as we expand our fulfillment network into a new region. The Dallas launch represents a critical milestone for the business, supporting increased member demand, improving delivery speed, and strengthening our national footprint. This role will be instrumental in ensuring that safety is not only built into the site from day one, but scales effectively alongside the operation.

As part of a new site launch, you will build and operationalize safety programs from the ground up - defining frameworks, establishing KPIs, and creating the systems, tools, and processes needed to drive consistent execution. You will partner cross-functionally with Operations, People Ops, and site leadership to ensure safety is embedded into workflows, decision-making, and performance management.

This role has multi-site responsibility, with a strong emphasis on program standardization, governance, and continuous improvement. The Safety Manager will own the development and rollout of safety programs, training, and SOPs, while building mechanisms to monitor performance, identify gaps, and drive corrective actions at scale. Success in this role requires the ability to influence without direct authority, ensuring alignment and accountability across locations.

During the launch phase, this role will require flexibility across shifts and up to 50% travel to support multiple locations and ensure consistent execution.

If you’re someone who has built safety programs in a new or scaling environment, we encourage you to apply.

RESPONSIBILITIES

• Own the end-to-end design, implementation, and continuous improvement of safety programs across multiple fulfillment locations
• Drive standardization of safety policies, SOPs, training programs, and best practices to ensure scalable, consistent execution
• Partner with site leadership to embed safety into daily operations and performance expectations
• Ensure compliance with OSHA, FDA, USDA, Non-GMO/Organic standards, and all applicable regulations; partner with regulatory agencies as needed
• Own the creation, governance, and continuous improvement of SOPs and safety training programs
• Conduct audits and maintain audit readiness across sites, ensuring compliance with procedures, certifications, and regulatory standards
• Oversee safety training programs, including onboarding, refresher training, and leadership developmentLead incident investigations, root cause analyses, and corrective/preventative action planning
• Identify systemic risks and implement scalable solutions to prevent recurrence
• Act as a visible safety leader through floor engagement, Gemba walks, and coaching site leadership to drive accountability and safe behaviors
• Lead and evolve the Safety Committee program and promote a culture of proactive safety ownership
• Own and track key safety performance metrics (TRIR, DART, near-miss reporting, audits, corrective actions, training completion)
• Analyze trends, deliver actionable insights, and drive continuous improvement across sites
  
  

QUALIFICATIONS

• Bachelor’s degree in Occupational Safety, Environmental Health & Safety, Industrial Hygiene, or related field; equivalent experience considered
• 5–7 years of progressive EHS experience in fulfillment, distribution, manufacturing, or food production environments
• Proven experience managing and scaling safety programs, SOPs, and training across multiple sites or complex operations
• Strong working knowledge of OSHA regulations and experience applying them in operational settings
• Experience working within FDA, USDA, and food safety regulatory environments preferred
• Knowledge of organic and Non-GMO compliance standards preferred
• Demonstrated experience tracking and improving TRIR and other key safety metrics
• Experience leading incident investigations, root cause analysis, and driving corrective actions
• Experience with safety management systems and data analysis tools preferred
• Strong leadership, facilitation, and communication skills with the ability to engage both frontline employees and senior leaders
• Experience partnering with local health authorities and emergency response teams preferred
• Ability to travel up to 50% to support multiple locations
• Ability to work on the fulfillment center floor, including standing/walking for extended periods and lifting up to 50 lbs
• Ability to work across ambient, refrigerated, and frozen temperature-controlled environments
• Certifications (company-funded; required or obtained within 3 months): OSHA General Industry, Hazard Communication (GHS), Slips/Trips/Falls Prevention, Emergency Action Plans, Lockout/Tagout Awareness, PPE, Ergonomics, CPR/AED, First Aid, Bloodborne Pathogens, Active Shooter Preparedness.

BELONG TO A BETTER COMPANY

• Comprehensive health benefits (medical, dental, vision, life, and disability)
• Competitive pay + equity
• 401k match
• Multiple work schedules available
• Opportunities for advancement. We have programs that will start you on a path and train you along the way
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
• Free Thrive Market membership and discount on private-label products
• Casual atmosphere and great people to work with

 JOB INFORMATION

• Compensation Description - The starting salary range for this position is between $85,000 - $100,000
• Salary may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors.
• Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more!