Why You'll Love This Role: 

We're looking for an experienced ML Ops Engineer to join the ML/AI team at Newsela. This team works on projects ranging from classical Machine Learning to AI / Generative pipelines.  This is a hands-on role. You'll work closely with ML/AI, data and site reliability engineers to take models from prototype to production, build robust data pipelines, and keep our services running smoothly as we continue to scale.

What You'll Be Doing:

• Design and maintain CI/CD pipelines for ML model training, packaging, and deployment across our microservices.
• Manage containerized services on AWS ECS, optimizing for cost, latency, and availability.
• Automate infrastructure provisioning and service configuration with Terraform.
• Work to maintain and scale services that make use of third party LLM providers.
• Build and improve data pipelines that feed models from BigQuery, S3, and DynamoDB into training and inference workflows.
• Instrument services with observability tooling (Datadog, OpenTelemetry, Langfuse) and establish SLOs for model-serving endpoints.
• Collaborate with ML engineers to productionize new models using BentoML, FastAPI, and container-based serving.

About You:

• 2-3 years in ML Ops supporting ML/AI features, systems and workflows with 3-4 years prior experience in DevOps, CloudOps or SRE.
• Strong proficiency in Python.
• Hands-on experience with Docker containerization and container orchestration.
• Solid understanding of CI/CD for ML workflows in an enterprise production environment.
• Experience with Infrastructure as Code, preferably Terraform.
• Familiarity with cloud platforms — specifically AWS (ECS, ECR, S3, DynamoDB, CloudWatch) and GCP (BigQuery, Vertex AI).
• Experience with LLM integration and observability (OpenAI API, Google GenAI, Langfuse tracing).
• Experience building and maintaining data pipelines for ML training and feature engineering
• Familiarity with ML modeling workflows — training, evaluation, experiment tracking (e.g. MLFlow, Weights & Biases), and model versioning
• Experience monitoring and flagging model drift over time.
• Exposure to NLP/NLU models and frameworks such as Hugging Face Transformers, spaCy, or sentence-transformers
• Knowledge of vector databases (LanceDB, FAISS) and embedding-based retrieval systems
• Experience with scaling and maintaining deep learning frameworks (TensorFlow, PyTorch) in production settings
• Familiarity with classical ML libraries (scikit-learn, XGBoost, LightGBM) and model explainability tools (SHAP)
• Working knowledge of ML serving frameworks such as BentoML or similar.
• Comfort working with FastAPI or similar async Python web frameworks.

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

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Who We Are

Konrad is a next-generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard-working people who are lifelong learners.

About The Role

As a Data Architect, you are a technically strong and curious problem-solver who applies expertise in data science, enterprise data architecture, system design, and data governance best practices to solve complex business challenges. You design and oversee the development of scalable, secure, and reliable data solutions, and can clearly communicate the value of your designs to both technical and business audiences.

You will collaborate closely with data engineers, analysts, product managers, and clients to design and deliver data & AI solutions that drive measurable impact. You are comfortable working with large databases, designing enterprise data systems, and contributing to AI-enabled products in strict regulatory environments. As a senior contributor on the team, you bring a strong foundation in data science, system design, and modern data tooling.

What You’ll Do

• Partner with clients and internal teams to identify opportunities where data science and machine learning can drive business value
• Explore, analyze, and prepare large datasets for modeling and experimentation
• Design, build, and validate statistical, predictive, and machine learning models
• Develop and deploy scalable data science and AI solutions in collaboration with engineering teams
• Evaluate model performance and continuously iterate to improve accuracy (including A/B testing and causal analysis)
• Lead data modernization & migration projects at large enterprises
• Communicate findings, methodologies, and recommendations clearly to technical and non-technical stakeholders
• Stay current with emerging data science, AI, and machine learning techniques and tools

Qualifications

• Minimum 5+ years of experience in a data science, machine learning, or solution architect roles.
• Strong proficiency in Python (or similar) and experience with data science libraries and frameworks.
• Solid foundation in statistics, probability, and machine learning techniques.
• Experience designing and managing the build-out of  cloud-based data platforms and data warehouses (e.g., Snowflake, Databricks BigQuery, Redshift).
• Familiarity with model deployment, monitoring, and lifecycle management.
• Experience with containerization (e.g., Docker) and building production APIs (e.g., FastAPI) and applications (e.g., Django or Flask).
• Excellent communication skills in english.
• Experience collaborating with data engineering teams on production-grade solutions.
• Strong problem-solving skills and the ability to frame ambiguous business problems into technology solutions and gaining stakeholder buy-in.
• Experience working in agile, consulting, or cross-functional environments.

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package.
• Socials, Outings & Retreats.
• Annual tech & travel allowance.
• Culture of Learning & Development.
• Flexible Working Hours.
• Work from Home Flexibility.
• Service Recognition Programs.

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses, make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

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