Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?  Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.

Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.

Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

 Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

As the Director of Pricing Strategy, you will hold a key role in designing and executing Trustpilot’s monetisation strategy globally, which underpins the company’s growth. Reporting into the Senior Director of Pricing & Monetisation, your main goal will be the optimization and maintenance of our packaging offering, to ensure that our lineup of products offers the right value to our customers, in alignment with our proposition for our different customer segments and markets.  As we launch new product features, you will work closely with our Product and Product Marketing teams to decide how to best package them in our plans to optimize upgrade rates and revenue generation from new innovations. In addition to this, a key part of the role will 

In addition to this, a key part of the role will be future-proofing our monetisation strategy by diversifying our revenue streams. SaaS is constantly evolving and pricing strategies are evolving with it. You will research, design and pilot new monetisation models different and / or additive to the more traditional SaaS subscription model to explore opportunities for innovation that better align the value created for customers to how we price our products and monetise our platform. 

An entrepreneurial and curious attitude will be fundamental to being successful in this role, as you will often need to deep dive into different topics and collect different perspectives to scope out potential opportunities. Whilst focusing on long-term strategy development will be critical, the successful candidate will also have a ‘get it done’ attitude with a willingness to go above and beyond to deliver results, keeping different senior stakeholders accountable. This role is cross-functional in nature. You’ll conceptualize, size, and work through initiatives end to end, partnering with teams such as Product, Data Science, Marketing, Product Marketing, Legal, and Finance. 

What you'll be doing:

• Lead in developing and optimizing our core B2B proposition, to ensure our lineup of plans delivers on our customer needs and is highly competitive in the market. 
• Collaborate with Product and Product Marketing to define which new features to develop, and take the lead on deciding how to best package them (e.g. bundling, add-on, tiering, etc.)
• Use a combination of your commercial judgment, analytical skills, competitor research, and feedback from our customers and Commercial team to ideate new pricing & monetization models for Trustpilot, to increase our NRR. 
• Support the Senior Director for Pricing & Monetization in the yearly annual process for budget setting and company goals. 
• Explore net new ancillary revenue opportunities, from initial hypothesis to business cases and concept development, to end-to-end project delivery. 
• Constantly monitor market trends, key industry events, established SaaS players, and influencers to bring in an ‘outside-in’ perspective to the business to inform internal efforts. 
• Constantly collaborate with your Pricing & Monetisation colleagues to make sure our plans are priced competitively and in accordance with the value we provide to customers.

Who you are: 

• Proven track record of delivering commercial initiatives, with high visibility within the company, clear ownership and accountability, and proven impact on the business financials.
• Experience in highly matrixed companies, ideally in pricing, monetization, or strategy & operations roles, with proven ability to deliver autonomously in fast-paced environments. 
• Familiarity with different pricing and subscription models across SaaS and B2B markets, with a deep understanding of how SaaS metrics work and are correlated (NRR, churn, rule of 40, etc.)
• Comprehensive stakeholder management skills including the ability to influence senior leaders in your day-to-day interactions.
• High levels of curiosity, entrepreneurial mindset, and ability to cope with ambiguity to explore new opportunities, and ‘get it done’ attitude to constantly pursue these opportunities, even in situations where you will need to convince everyone else of why your idea is worth pursuing.
• Strong analytical skills and commercial acumen: comfortable creating compelling business cases.

Benefits:

Copenhagen

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops
• Restricted Stock Units

VML MAP’s Agentic AI Lab helps some of the world’s largest brands figure out what AI means for their marketing organisations — from redesigning how teams work, to building new consumer experiences, to launching AI-powered tools and products. 

We are now looking for a student to support this work. Someone who can sit in a client strategy session in the morning, prototype a demo in the afternoon, and turn a brainstorming session into a polished deck by the end of the week.
This is not a defined-lane role. You will move between strategy, storytelling, prototyping, workshops, and client delivery — often in the same week. You will use AI tools — Claude, ChatGPT, Cursor — as a first instinct, not a last resort. 

You will get direct exposure to recognised brands across industries such as FMCG, automotive, energy, food service, and retail from day one.

Caught your attention? Keep reading!

What will your day look like?

Supporting the full stack of AI consulting from strategy to implementation, you will work on:

• Consulting and storytelling: Build and refine slide decks for client pitches, RFPs, and new business. Turn brainstorming sessions into structured first drafts. Prepare workshop materials and translate discussions into clear next steps.
• Project delivery: Synthesise insights from stakeholder interviews, help identify and prioritise AI use cases, and work with product and engineering teams to translate strategy into defined priorities.
• Building and prototyping: Co-develop AI demos and proof-of-concept experiences — from backstage solutions like data insights agents, to consumer-facing applications like voice agents. Independently test emerging Martech tools and return with structured learnings.
• Internal enablement: Support the design of internal AI pilots, write the briefs that get leadership buy-in, and contribute to measurement frameworks. 

Who are you going to work with?

Navigating the organisation independently, you will be unblocking yourself and finding the right people without waiting to be guided. While doing this, you'll:

• Build first drafts of client-facing decks for RFPs, pitches, and use case presentations.
• Prototype AI demos using vibe coding and AI-assisted development tools, iterating until demo-ready.
• Use Figma to polish visual components and make materials genuinely client-ready.
• Synthesise stakeholder interview insights into use case frameworks and prioritisation inputs.
• Prepare workshop materials — Miro boards, facilitation guides, agendas — and support live facilitation.
• Draft project deliverables including engagement plans, capability briefs, and pilot frameworks.
• Test emerging AI and Martech tools and return with structured findings.
• Support internal enablement — business cases, pilot designs, and measurement models. 

What do you bring to the table?

We are hiring for a mindset, not a background.
You may be a master’s student in management, business analytics, digital innovation, strategy and technology, philosophy, design, or computer science. Two of our AI consulting leads came from philosophy — so the right profile is not always the obvious one on paper. 

You should however have: 

• A genuine AI-first working style: you reach for Claude or ChatGPT before Google, and you have built things with these tools — not just used them to clean up writing.
• The ability to turn a messy brainstorming session into a structured, compelling deck quickly.
• Comfort working in PowerPoint and Figma, or a clear drive to get there fast.
• Experience prototyping digital experiences using AI-assisted development tools — demos, side projects, anything real.
• Strong communication skills with an instinct for what lands with a senior business audience.
• High emotional intelligence: you read the room, manage up well, and know when to ask and when to act.
• A self-starter mindset — you unblock yourself and produce good work without hand-holding.
• Comfort with ambiguity and ability to deliver without a fully defined brief. 

What is also nice to have in this role: 

• Experience building voice agents or ChatGPT-style applications.
• Familiarity with Martech platforms such as Adobe, Salesforce, or Braze.
• Experience designing or facilitating workshops.
• Some exposure to CRM, marketing automation, or customer experience programmes. 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

VML MAP’s Agentic AI Lab helps some of the world’s largest brands turn the AI shift into something tangible: from backstage tools that change how teams work, to user-facing applications, agents, demos, and prototypes people can actually experience. 

We are now looking for a student assistant to work closely with our AI Lead on the design and prototyping of user-facing AI solutions.

This is a hands-on product design role at the intersection of AI, UX, interface craft, and rapid prototyping. You will shape prototypes, apps, demos, and interactive concepts that make AI feel useful, understandable, and exciting for real users and clients. This is not about designing screens that disappear into a folder. It is about imagining new AI-powered experiences, designing them properly, and bringing them to life as functional apps and demos that prove the value of your ideas — using tools such as Figma, Claude Code, Codex, and other AI-assisted development tools. 

You will be involved in the full front-stage journey: from idea, to user flow, to interface design, to working prototype, to demo-ready experience. 

Caught your attention? Keep reading!

What will your day look like?

You will design and prototype user-facing AI experiences for large clients across industries including automotive, retail, financial services, and enterprise tools. 
The work may involve digital products, mobile apps, web experiences, service concepts, internal tools, live demos, and physical-digital journeys. 

Your role will be to shape the front stage: what users see, understand, click, type, and act on. You will help ask the questions that make an idea more interesting — what role could voice play? How should data show up without feeling overwhelming? How do we make it feel different from yet another AI chat app? 

The work is exploratory. Sometimes the question will not be “how do we improve this screen?” but “what should this experience even be now that AI is part of it?”

Who are you going to work with?

Becoming a part of the wider Agentic AI Lab, you will work closely with the AI Lead on user-facing AI product concepts, as well as: 

• Design product experiences, user flows, interface concepts, and prototypes in Figma.
• Translate early ideas into tangible product directions and interactive experiences.
• Use AI-assisted development tools such as Claude Code and Codex to turn designs into working prototypes.
• Prepare prototypes and demos for clients, internal teams, and stakeholders.
• Collaborate with front-end developers to refine prototypes into product-ready applications.
• Research and benchmark modern AI products, interaction patterns, and emerging product behaviours. 

What do you bring to the table?

We are hiring for a mindset, not a background. 
You may be studying product design, interaction design, UX/UI design, service design, philosophy, creative technology, computer science, or something else entirely. Two of our AI leads came from philosophy — so the right profile is not always the obvious one on paper. 

What matters is how you think, how fast you learn, what you make, and whether you are excited by the combination of design, AI, prototyping, and product thinking. You should care about beautiful, useful interfaces — but also be curious about what happens behind them. 

You should however have: 

• Solid UX and UI design fundamentals and strong Figma skills — auto-layout should be a close friend.
• Strong visual taste and attention to detail.
• Ability to think in user journeys, not only individual screens.
• Interest in AI products, assistants, copilots, agents, and new forms of human-AI interaction.
• Experience or strong interest in using vibe coding / AI-assisted development tools to turn designs into working prototypes.
• Ability to work with ambiguity and combine creativity with execution.
• A portfolio or examples of digital product design work that shows how you think. 

What is also nice to have in this role: 

• Experience designing AI-related features, conversational interfaces, copilots, or agentic workflows.
• Basic understanding of front-end development concepts.
• Experience creating interactive or coded prototypes.
• Interest in CRM and marketing-specific experiences such as customer journeys, personalisation, or marketing automation.
• Experience working with design systems.
• Interest in how digital experiences can connect with physical environments. 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

About the Role

The Director, Marketplace owns end-to-end marketplace performance across a defined portfolio of markets.

You are accountable for growth, profitability, and overall marketplace health. You operate with full ownership of the P&L and are responsible for balancing demand, supply, delivery quality, customer experience, and financial performance at scale.

This role leads through influence; working cross-functionally across Merchant, Operations, Marketing, Support, Finance, and Product to drive sustainable results. The role does not include direct reports.

What You’ll Be Doing

Own P&L and Performance

• Own the Rx P&L across assigned markets
• Deliver against core OKRs like GOV, revenue, VP and contribution margin as well as the right inputs: selection, quality, and affordability.
• Lead weekly and monthly performance reviews
• Identify growth opportunities and operational risks and drive action

Own Marketplace Health

• Act as the accountable leader for marketplace health
• Balance supply and demand to maintain a strong customer experience and healthy unit economics
• Make system-level trade-offs that may impact multiple functions
• Ensure short-term execution supports long-term structural strength

Drive Cross-Functional Execution

• Align stakeholders across Commercial, Operations, Marketing, Support, Finance, and Product
• Set clear priorities and ensure disciplined execution
• Influence resource allocation and strategic focus, allocate capital according to priorities for your markets
• Remove roadblocks and escalate structural issues when needed

Build and Scale the Marketplace Playbook

• Lead geographic expansion and market management initiatives
• Strengthen merchant assortment and commercial performance
• Drive self-delivery readiness and operational preparedness
• Unlock growth through occasion-based strategies and day-part expansion
• Codify and scale best practices across markets

Act as a Culture Carrier and Representative

• Role model Wolt’s values and leadership principles
• Lead with ownership, transparency, and accountability
• Represent Wolt externally when needed with partners and stakeholders and the media

Take ownership in existential situations

• At times, our business faces unpredictable challenges without a clear DRI to begin developing a solution.
• In moments like that, take ownership of the situation, either yourself or by appointing a DRI.
• Follow up to make sure the situation gets resolved.

Hey, you look like you might be our new Inside Sales Representative

Sales & Merchant Operations · Full-time · Copenhagen

Wolt is building the leading local commerce platform across Europe and beyond. Denmark is one of our core markets, and Inside Sales is the engine that drives merchant acquisition at scale — across both SMB Restaurant and Retail segments.

As an Inside Sales Associate, you will own the phone-based acquisition of restaurants and retail stores across Denmark. You will run the full sales cycle end-to-end — from first contact to signed partner — and be accountable for the selection we build in your portfolio. This role combines commercial ownership, high-volume execution, and disciplined pipeline management. If you thrive in a performance-driven environment where every call, every close, and every signed partner moves the business forward, this role gives you the mandate and scope to make a visible commercial impact from day one.

What you'll be doing

This role is about driving profitable growth across Denmark's Restaurant and Retail merchant landscape. You will own a portfolio of areas, work a structured pipeline, and consistently deliver high-quality partner acquisitions.

Day-to-day in this role you'll:

• Own the acquisition strategy and outcomes for your geographic portfolio — across both SMB Restaurant and Retail merchants
• Run the full sales cycle: prospecting, first contact, pitching, negotiating commercial terms, and signing partners
• Tailor your approach across verticals — restaurants, cafés, bakeries, specialty retail, convenience — each with its own economics and objections
• Maintain a healthy, forward-looking pipeline and strong forecast accuracy in CRM
• Deliver against weekly and monthly revenue and activation targets
• Negotiate commercial terms and conditions and collect all onboarding documentation
• Ensure a seamless handover to the merchant onboarding team
• Work closely with Account Management, Field Sales, and Operations to prioritise the right merchants in the right areas
• Contribute to the Inside Sales playbook — what's converting, what isn't, and what needs to change

Our humble expectations

We are looking for a commercially sharp seller with proven outbound experience and a genuine hunter mentality.

Must-have experience

• 2+ years of professional experience in outbound sales, business development, or merchant acquisition
• Demonstrated track record of carrying and hitting a quota
• Experience managing your own pipeline end-to-end in a CRM environment
• Comfort working the phone as a primary sales channel, at volume

Core skills

• Fluency in Danish and English (both written and spoken) required
• Strong commercial instincts — you can read a merchant, adjust your pitch, and close on value
• Advanced negotiation skills and confidence handling objections
• Structured, data-informed approach to pipeline and prioritisation
• Ability to operate effectively in a fast-paced, performance-driven environment
• Ownership mindset — you treat your portfolio like it's your own business

Nice to have

• Direct experience in hospitality, retail, FMCG, or food delivery platforms
• Background in SMB merchant acquisition or marketplace sales
• Experience selling into both Restaurant and Retail segments
• Exposure to SaaS or platform-based commercial models
• Experience using AI or automation tools in sales workflows (lead scoring, prospecting, outreach)

What we offer

• Full ownership of a merchant portfolio in one of Wolt's core markets
• Dual-vertical exposure across SMB Restaurant and Retail — a commercial toolkit few sales roles offer this early
• A competitive salary and commission structure
• High visibility and direct influence on Denmark's merchant selection and growth
• A fast-paced, performance-driven environment where strategic thinking and execution excellence are equally valued
• Daily lunch, a Wolt order discount, a stocked office — plus a range of other local benefits

This is a role for a commercial operator — someone motivated by signed partners, pipeline discipline, and shaping the merchant landscape in Denmark.

Next steps

If this opportunity resonates, please submit your application via our careers page.

Our interview process includes:

1. Talent Acquisition call with our recruiter to discuss your background and sales experience
2. Conversation with the Hiring Manager focused on outbound execution, pipeline ownership, and commercial instincts
3. Case study or role-play exercise centered on real-world merchant acquisition scenarios
4. Final stage interview with a senior commercial leader assessing long-term potential and cultural fit

About the Role

As a Merchant Operations Associate (part-time), you’ll handle more complex merchant cases escalated from Support and internal teams. These can include topics like ownership changes, contracts, payments, or offboarding. You’ll investigate each case, speak with merchants when needed, and make clear decisions that balance merchant experience with Wolt’s policies. You’ll also work closely with other teams to find the right solutions.

This role suits someone with a few years of experience who is confident handling complex issues and difficult conversations.

What you’ll be doing

• Handle and resolve complex merchant cases
• Investigate issues using data, systems, and internal notes
• Contact merchants when needed to clarify situations
• Make clear, well-documented decisions
• Work with teams like Finance, Sales, and Support
• Identify process improvements and recurring issues
• Help improve workflows and ways of working

Our humble expectations

• A few years of experience in support or similar roles
• Experience handling complex or sensitive cases
• Strong problem-solving and decision-making skills
• Comfortable working with systems and data
• Clear and confident communication skills
• Fluent in Danish and English

What we offer

• 😎 Cool office in Copenhagen near public transport. Flexible, part‑time hours with meaningful ownership of complex, high‑impact cases.
• 💻 MacBook, iPhone and company-paid subscription plan
• 🥗 Lunch plan, free office snacks, coffee and tea, and discounts on Wolt
• 🩹 Health insurance
• 🧑‍🤝‍🧑 Social gatherings

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

About the Role

As a Merchant Operations Associate, you’ll help improve the day-to-day experience for our merchant partners. Your main focus will be keeping menus accurate and up to date, and supporting merchants with any issues related to equipment or content. You’ll work closely with internal teams to solve problems quickly and make sure everything runs smoothly on the platform. You’ll also help spot recurring issues and suggest simple improvements.

This role is well suited for someone with 2+ years of support or contact centre experience who is comfortable responding fast, handling large data sets, operational complexity, spotting patterns, and driving improvements across workflows.

What you’ll be doing

• Create, update, and maintain menus for merchant partners
• Ensure menu content is accurate and meets quality standards
• Support and troubleshoot issues related to equipment and tools
• Guide merchants on how to use self-service tools
• Work with internal teams to solve issues and improve processes
• Help identify recurring problems and suggest improvements

Our humble expectations

• 2+ years of experience in support, operations, or similar roles
• Strong attention to detail and structured way of working
• Comfortable using different systems and tools
• Good problem-solving skills
• Clear communication skills, both written and spoken
• Fluent in Danish and English

Nice to haves:

• Experience with CRM or ticketing tools
• Basic Excel or Google Sheets skills
• Background in food, hospitality, or marketplaces
• Additional languages (e.g. Arabic, Turkish, Persian)

What we offer

• 😎 Cool office in Copenhagen near public transport. Flexible working environment. 
• 💻 MacBook, iPhone and company-paid subscription plan
• 🥗 Lunch plan, free office snacks, coffee and tea, and discounts on Wolt
• 🩹 Health insurance
• 🧑‍🤝‍🧑 Social gatherings
  
  

Why you’ll love it

🚀 Global and growing fast: Be part of a fast-moving scaleup
🤩 Meaningful work: Improve the everyday experience for merchants
💪 Ownership: Take responsibility for processes and improvements
💙 Great team: Work with supportive and driven colleagues

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious and fun team, then click below to apply and get the conversation going!

We review applications on an ongoing basis.

About the Role

As a Merchant Operations Associate, you’ll focus on reaching out to merchants who are at risk of becoming inactive. Your goal is to help them get back on track or, if needed, support them in offboarding from the platform. You’ll speak directly with merchants to understand their challenges, solve issues, and improve their experience on Wolt. This role is a mix of outbound calling, problem-solving, and working with data.

This role suits someone with around 3+ years of experience who is comfortable making calls, staying organised, and enjoys helping customers succeed.

What you’ll be doing

• Contact merchants who are at risk of churn and help them reactivate
• Understand and solve issues affecting their performance (e.g. menu, availability, quality)
• Offboard merchants when reactivation is not possible
• Use data and dashboards to prioritise outreach
• Document all interactions in internal tools
• Work with Sales, Support, and other teams to improve the merchant experience
• Share feedback on common issues and suggest improvements
• Support team projects related to retention and operations

Our humble expectations

• 3+ years of experience in support, sales, or similar roles
• Comfortable making outbound calls and speaking with business owners
• Good problem-solving and organisational skills
• Basic data skills (e.g. Excel or Google Sheets)
• Comfortable using different tools and systems
• Clear communication skills in Danish and English

Nice to have:

• Experience in outbound sales or retention roles
• Background in hospitality, retail, or marketplaces
• Experience with CRM tools or dashboards
• Additional languages (e.g. Arabic, Persian, Turkish)

What we offer

• 😎 Cool office in Copenhagen near public transport. Flexible working environment. 
• 💻 MacBook, iPhone and company-paid subscription plan
• 🥗 Lunch plan, free office snacks, coffee and tea, and discounts on Wolt
• 🩹 Health insurance
• 🧑‍🤝‍🧑 Social gatherings

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

At Wolt, we’re looking for an Account Manager in our retail team who will play a key role in supporting our retail partners and helping them succeed on our platform. If you’re eager to learn, enjoy working with different teams, and want to be part of shaping the shopping experience of the future, this could be the role for you.

Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.  As our new Account Manager you’ll manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers.

What you’ll be doing

Day to day in this role you’ll:

• Develop and foster partner relationships with your portfolio of key accounts
• Do quarterly business reviews with partners to deepen relationships, review performance, and develop forward-looking strategies
• Determine the needs and wants of merchants, prioritize them by impact on the business, and co-create solutions
• Strategically introduce and execute on new Wolt product opportunities to broaden partnerships and increase partner revenue streams
• Drive revenue growth of Wolt and partners in your portfolio by improving venue performance through a data-based approach
• Act as a key communicator between our operations, support, marketing, and partners
• Work closely with the marketing team to plan and execute promotional campaigns that increase user acquisition and retention, drive our growth, and support partner performance
• Bring structure and hands-on contribution in a still-developing environment

Our humble expectations 

• Experience in account management, customer success, or sales is an advantage, but not required.
• Fluency in Danish is required for this position
• Strong communication skills with the ability to build effective working relationships.
• Excellent interpersonal skills and a natural ability to build and maintain strong relationships.
• Organized and proactive, with the ability to manage multiple tasks simultaneously.
• High ownership and energy with a team-first mindset; you manage your pipeline independently and seek guidance on new or more complex work.
• Comfortable working with data using tools such as Excel and Google Suite; experience with BI tools like Looker or Power BI is a plus.
• Retail or FMCG experience is a plus, but not essential.
  
  

What we offer

Help shape the future of retail at Wolt Denmark as an Account Manager, supporting and growing strong partnerships with leading retailers.

You’ll work cross-functionally in a fast-moving tech environment, combining relationship-building, data insights, and problem-solving.

Perfect for a driven team player eager to grow in account management within one of Europe’s fastest-growing companies.

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

About Wolt

At Wolt, we’re building the leading local commerce platform across Europe and Asia,  helping people discover and get what they need, quickly and reliably.

We’re now taking the next step: building a world-class Retail Media ecosystem across 30+ countries, helping brands and merchants connect with millions of customers through relevant, high-performing advertising and promotions.

About the role

We’re looking for a Regional Lead, Ads & Promotions to drive performance across our North region (a cluster of key European markets).

You’ll own how Ads & Promotions perform in your region — from revenue and adoption to execution. This is a high-impact role where you’ll turn strategy into action, scale what works, and help build a consistent, high-performing business across countries.

What you’ll be doing

• Own Ads & Promotions performance across your markets, including revenue, adoption, and key commercial KPIs
• Translate strategy into execution by aligning local teams, setting clear targets, and driving weekly performance follow-ups
• Improve how markets sell and scale Ads & Promotions — across both enterprise accounts and SMB / long-tail merchants
• Partner closely with Product, Marketing, and Ops to launch new ad formats, promo tools, and improve adoption of existing solutions
• Build and roll out playbooks and ways of working that reduce performance gaps across markets
• Identify growth opportunities and performance issues using data, and take action to improve results
• Work cross-functionally to drive execution across multiple stakeholders, without direct ownership of all teams

🧠 What we’re looking for

Must have

• 8–12+ years experience in marketplaces, AdTech, Retail Media, or similar
• Proven track record of driving revenue across multiple markets
• Strong commercial mindset with focus on growth and performance
• Experience working across Sales, Product, and Operations
• Data-driven with strong problem-solving skills
• Comfortable in fast-paced, evolving environments

Nice to have

• Experience in retail media, food delivery, or marketplace businesses
• Exposure to self-serve platforms, promotions, or CRM
• Experience scaling SMB / long-tail segments
• Familiarity with AI-driven tools or automation

📈 What success looks like

• Your region consistently meets or exceeds revenue targets
• Strong improvements in adoption, conversion, and productivity
• Reduced performance gaps across markets
• High adoption of new products and initiatives
• Execution becomes scalable and predictable

🌍 Why this role matters

We’re scaling Ads & Promotions into a key growth engine for Wolt globally.

You’ll play a critical role in:

• Driving our $400M+ Ads & Promotions ambition
• Building scalable ways of working across markets
• Turning strategy into consistent, repeatable execution

🤝 Why join Wolt?

• Own a high-impact, multi-country business
• Work at the intersection of Ads, Promotions, AI, and marketplace growth
• Be part of building a category-defining retail media network
• Collaborate with strong teams across Product, Data, and Commercial

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk!  

We are looking for a part-time (10 hours per week) Grocery Associate to join our Wolt Market Laplandsgade  in Copenhagen! 🤩 

What you’ll be doing

• Taking in orders through our Merchant app
• Packing groceries & handing them to customers and courier partners
• Managing our internal systems which include precise information about nutrients and allergens
• Maintaining order and cleanliness of the store
• Participating in developing our Market's daily operations

Our humble expectations

• You are a fast learner and have the ability to multitask
• You have a can do-attitude and enjoy working in a fast-paced environment
• You are able to work flexibly across weekdays and weekends in various shifts, including mornings and late evenings (our store is open 08:00-24:00)
• You can work 15-25 hours per week and you're flexible taking extra shifts as well every now and then
• Experience from working in a grocery store is a plus
• Professional working proficiency in English is required, Danish is a plus! 
• You have a valid right to work in Denmark and a Danish CPR number

What you’ll get by joining us

• Wolt credits cashback benefit 
• Employee assistance program
• Wolt-wide training programs 
• The salary will be in compliance with HK Collective Bargaining Agreement

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

As our Digital Experience Manager, you will be the architect of Trustpilot’s customer-facing Help Centre and self-service ecosystem. Sitting within our Digital Customer Support team, your mission is to bring our "Smart Tools, Trusted Help" vision to life by combining front-end development with cutting-edge UX thinking. You’ll be the driving force behind how our customers find answers, utilising AI-ready structures and Salesforce Experience Cloud to ensure every interaction is effortless and intuitive. If you’re ready to own the end-to-end digital support experience in a fast-paced SaaS environment, we want to hear from you.

What you'll be doing

• Develop, customise, and maintain Help Centre templates and components, acting as our internal super-user for Salesforce Experience Cloud and Agentforce capabilities.
• Implement layout, navigation, and usability improvements using HTML, CSS, and JavaScript to enhance the overall user journey.
• Design and run A/B or multivariate tests to validate hypotheses, using data-backed insights to reduce customer friction.
• Research and implement modern AIEO (AI Engine Optimisation) practices to improve content discoverability and search performance across all digital channels. 
• Build structural standards and page layouts that ensure content is accessible, coherent, and aligned with our global brand guidelines.
• Own the governance structures that keep our cross-functional knowledge ecosystem running smoothly. evaluating, prioritising, and overseeing knowledge and Help Centre developments at scale.

Who you are

• You have proven experience developing and optimising self-service platforms or customer-facing Help Centres. While deep, hands-on experience with Salesforce Experience Cloud, Lightning Web Components (LWC), and Salesforce Knowledge, is a significant advantage, we are open to experts who have managed similar help desk ecosystems and are ready to apply those skills to our stack.
• You are proficient in front-end development (HTML, CSS, and JavaScript) and comfortable translating UI/UX designs into functional components.
• You have a proven track record of running A/B tests and using analytics tools (like GA4, Looker, or Hotjar) to inform design decisions.
• You have a strong sensibility for UI/UX and can create simple graphical assets or layouts using tools like Figma.
• You are familiar with SEO/AIEO concepts and stay ahead of emerging digital CX technologies.
• You're comfortable owning structured working processes and bringing cross-functional teams together around a shared roadmap.

What's in it for you

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences, along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!

As our Digital Experience Manager, you will be the architect of Trustpilot’s customer-facing Help Centre and self-service ecosystem. Sitting within our Digital Customer Support team, your mission is to bring our "Smart Tools, Trusted Help" vision to life by combining front-end development with cutting-edge UX thinking. You’ll be the driving force behind how our customers find answers, utilising AI-ready structures and Salesforce Experience Cloud to ensure every interaction is effortless and intuitive. If you’re ready to own the end-to-end digital support experience in a fast-paced SaaS environment, we want to hear from you.

What you'll be doing

• Develop, customise, and maintain Help Centre templates and components, acting as our internal super-user for Salesforce Experience Cloud and Agentforce capabilities.
• Implement layout, navigation, and usability improvements using HTML, CSS, and JavaScript to enhance the overall user journey.
• Design and run A/B or multivariate tests to validate hypotheses, using data-backed insights to reduce customer friction.
• Research and implement modern AIEO (AI Engine Optimisation) practices to improve content discoverability and search performance across all digital channels. 
• Build structural standards and page layouts that ensure content is accessible, coherent, and aligned with our global brand guidelines.
• Own the governance structures that keep our cross-functional knowledge ecosystem running smoothly. evaluating, prioritising, and overseeing knowledge and Help Centre developments at scale.

Who you are

• You have proven experience developing and optimising self-service platforms or customer-facing Help Centres. While deep, hands-on experience with Salesforce Experience Cloud, Lightning Web Components (LWC), and Salesforce Knowledge, is a significant advantage, we are open to experts who have managed similar help desk ecosystems and are ready to apply those skills to our stack.
• You are proficient in front-end development (HTML, CSS, and JavaScript) and comfortable translating UI/UX designs into functional components.
• You have a proven track record of running A/B tests and using analytics tools (like GA4, Looker, or Hotjar) to inform design decisions.
• You have a strong sensibility for UI/UX and can create simple graphical assets or layouts using tools like Figma.
• You are familiar with SEO/AIEO concepts and stay ahead of emerging digital CX technologies.
• You're comfortable owning structured working processes and bringing cross-functional teams together around a shared roadmap.

What's in it for you

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1-year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with a laid-back vibe and a constant buzz of different languages being spoken everywhere you go. It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences, along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!

We are looking for a structured and proactive Resource Manager to support our Experience Strategy & Design capability, a central part of the CRM, marketing automation and personalisation powerhouse that is VML MAP.

In this role, you will be responsible for planning and coordinating resources across projects, balancing business needs, team capacity, for our amazing team in Copenhagen. 

You will work closely with team leads and Client Engagement and Delivery teams to ensure the right people are staffed on the right work at the right time. The role requires strong planning skills, commercial understanding, and the ability to manage changing priorities in a fast-paced, collaborative environment. The term of the role is 12 months.

What will your day look like?

• Own resource planning and allocation across the Experience Strategy & Design team.
• Know the team: match project needs with skills, seniority, availability and development opportunities, and monitor team capacity, utilisation and forecasting on a daily basis.
• Partner with Heads of Experience Strategy & Design, Experience Directors and team leaders on staffing decisions and priorities through weekly (and sometimes daily) check-ins. Liaise directly with internal stakeholders (e.g. points of contact in CE&D and the Growth team) as needed to plan staffing.
• Identify resource gaps, overbooking and delivery risks, and proactively support solutions. Manage holiday requests and support Workbook approvals. Monitor team wellbeing.
• Support improvements to resourcing processes, planning routines and ways of working with business support teams and capability leadership.

Who are you going to work with?

At the VML MAP headquarters in Copenhagen, you will become part of a dynamic and international environment where you will get plenty of opportunity to develop your personal and professional skills. 

Your work will depend on collaboration with the wider VML MAP teams, which means you will get to collaborate closely with experts from our technology, data, creative, and client teams from our offices globally. 

In addition, you will be working with our clients, both management and specialists, across many of their functions including marketing, sales, digital and technology. Our global clients span across multiple industries including FMCG, retailers, fashion, automotive, and financial services. 

What do you bring to the table?

• Demonstrated Experience in resource management, workstream management, operations, or project management  
• Excellent communication skills and fluent/professional proficiency in English  
• Strong planning, coordination, and stakeholder management skills 
• Comfortable working with forecasting, utilization, and capacity data 
• Organized, proactive, solution-oriented, and able to manage multiple priorities in a fast-paced environment
• Experience from an agency, consultancy, or other project-based environment is an advantage
• Ability to work from a Copenhagen office. 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

As a Style Advisor, you have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about dressing people. You have an opinion and share that with others through genuine and straight to the point communication. Style Advisors are excited to build relationships and have a personal approach to each interaction.

What you will do: 

• Successfully participate in a multi-layered training cycle to develop your expertise and skillset aligning with brand expectations
• Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
• Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
• Building relationships to increase client’s loyalty by utilizing Suitsupply’s Radically Personal program 
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Performing other duties assigned by store leadership team

Who you are:

• Previous experience in sales, hospitality, and/or service
• Genuine interest in fashion and styling
• Professional verbal and written communication skills
• Performs successfully in a team-based culture
• Flexible work schedule, including nights, weekends, and holidays

What you will get: 

• Competitive salary, plus a lucrative commission structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with a leading global fashion brand
• Opportunity to travel to other stores and abroad

Role Description

• As a Senior Strategic Value & Process Optimisation Consultant (Internal Title: Senior Value Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers.

Key Responsibilities:

• Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value.
• Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies.
• Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders.
• Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations.
• Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments.
• Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization.

You might be a great fit if you...

• have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles
• enjoy translating business challenges into technical solutions
• can communicate complex technical concepts to business and executive stakeholders
• have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• have some experience prototyping solutions with Python and modern AI frameworks
• are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems
• hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have).

Nice to have (big plus):

• Experience building or deploying generative AI applications
• Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks
• Industry experience in domains such as supply chain, finance, or operations

Role Description

• As a Senior Management & Technology Consultant – AI & Process Analytics (Internal Title: Senior Applied AI Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers.

Key Responsibilities:

• Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value.
• Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies.
• Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders.
• Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations.
• Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments.
• Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization.

You might be a great fit if you...

• have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles
• enjoy translating business challenges into technical solutions
• can communicate complex technical concepts to business and executive stakeholders
• have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• have some experience prototyping solutions with Python and modern AI frameworks
• are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems
• hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have).

Nice to have (big plus):

• Experience building or deploying generative AI applications
• Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks
• Industry experience in domains such as supply chain, finance, or operations

Role Description

• As a Senior Applied AI Solutions Consultant (Internal Title: Senior Applied AI Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers.

Key Responsibilities:

• Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value.
• Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies.
• Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders.
• Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations.
• Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments.
• Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization.

You might be a great fit if you...

• have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles
• enjoy translating business challenges into technical solutions
• can communicate complex technical concepts to business and executive stakeholders
• have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• have some experience prototyping solutions with Python and modern AI frameworks
• are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems
• hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have).

Nice to have (big plus):

• Experience building or deploying generative AI applications
• Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks
• Industry experience in domains such as supply chain, finance, or operations

Role Description

• As a Senior Applied AI Solutions Architect (Internal Title: Senior Applied AI Engineer), you will work directly with our most strategic customers to understand their objectives and key challenges, identify high-impact opportunities for AI, and turn them into measurable business value. You will be building Celonis solutions using the world’s leading Process Intelligence (PI) platform - in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

This customer-facing role is ideal for people who enjoy working directly with customers and turning complex business challenges into practical AI solutions. The focus is on problem framing, solution design, and business impact rather than pure software engineering. While you will prototype AI solutions, the primary goal is delivering meaningful value for customers.

Key Responsibilities:

• Identify High-Impact AI Opportunities: Work closely with enterprise customers to understand their strategic priorities and operational challenges, identifying where AI can deliver measurable business value.
• Design AI-Powered Solutions: Translate complex business problems into scalable AI solution architectures combining the Celonis Process Intelligence platform with modern AI technologies.
• Prototype & Demonstrate Value: Rapidly build prototypes and proof-of-value solutions that demonstrate tangible outcomes to business and technical stakeholders.
• Lead AI Innovation with Customers: Facilitate workshops, hackathons, and innovation sessions with customers to explore new ways AI can transform their operations.
• Drive Adoption and Business Impact: Partner with customer teams to ensure successful implementation, adoption, and realization of measurable value from AI deployments.
• Develop Domain Expertise: Build deep expertise in specific industries or business domains (e.g., supply chain, finance) and help scale that knowledge across the organization.

You might be a great fit if you...

• have 5+ years of experience in solutions consulting, data / AI consulting, technical pre-sales, sales engineering, value engineering, or customer-facing solution-architecture or AI roles
• enjoy translating business challenges into technical solutions
• can communicate complex technical concepts to business and executive stakeholders
• have a good understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• demonstrate strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• have some experience prototyping solutions with Python and modern AI frameworks
• are familiar with Generative AI architectures such as RAG, prompt engineering, or agent-based systems
• hold a Bachelor’s Degree required (Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience is a nice-to-have).

Nice to have (big plus):

• Experience building or deploying generative AI applications
• Familiarity with tools such as LangChain, LlamaIndex, or other LLM orchestration frameworks
• Industry experience in domains such as supply chain, finance, or operations

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer Manager, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role:

As a Pre-sales and Solution Engineering (Value Engineering) Manager, you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. 

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you’ll do:

Identify & Frame Value For Prospects/Customers

• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
• Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
• Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers 
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead Celonis Talent

• Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship 
• Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate Celonis resources to deliver on company sales, renewals, value,  and adoption targets 
• Communicate success and risks proactively within the organization 

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap
• Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.

Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization. 

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer Manager, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role:

As a Pre-sales and Solution Engineering (Value Engineering) Manager, you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. 

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you’ll do:

Identify & Frame Value For Prospects/Customers

• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
• Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
• Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers 
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead Celonis Talent

• Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship 
• Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate Celonis resources to deliver on company sales, renewals, value,  and adoption targets 
• Communicate success and risks proactively within the organization 

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap
• Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.

Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization. 

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

At Trustpilot, finance doesn’t just record the numbers - it powers how we make decisions, unlock opportunities, and scale our business. As we continue building the universal symbol of trust, we’re reimagining how accounting, reporting, and finance operations can drive efficiency, insight, and smarter decision-making across the organisation.

We’re now looking for a Head of Accounting & Control to lead and modernise our group accounting function. This is an opportunity to shape how finance operates at Trustpilot - building robust processes, embedding strong controls, and enabling the business to act with confidence and speed. You’ll operate at the intersection between several other Finance teams to ensure financial accuracy and transparency across the Group - this role is about turning accounting operations into measurable business impact. 

Reporting into the Group Financial Director, you’ll lead a small but critical team, working closely with FP&A, Group Reporting, Finance Operations (AP/AR), and business leaders across Trustpilot to strengthen and future-proof the finance function. If you’re a strategic finance leader with a hands-on, change-driven mindset, this role is for you. 

What you’ll be doing:

• Lead and develop the accounting function: Manage a small team of accounting professionals, creating clarity of purpose, fostering a culture of accountability, collaboration, and continuous development. Own core accounting processes and months end-close: Oversee the month-end close, general ledger operations across the Group, reconciliations, and journal entries - with a particular focus on overhead and below-GM costs - ensuring accuracy, timeliness and strong financial discipline.  
• Provide insight through financial analysis: Analyse monthly financial results to ensure accuracy and identify trends or variances, providing insights that support decision-making across the Group in close partnership with the FP&A team.
• Partner across the finance organisation: Work closely with the Head of Group Reporting to ensure alignment between local GAAP and IFRS reporting and collaborate with FP&A to support financial planning, analysis, and business performance discussions, as well as aligning with AP and AR teams to ensure a smooth month end close.
• Drive efficiency through process improvement: Identify opportunities for automation, simplification, and improved efficiency across accounting processes, utilising AI where possible.
• Support the external audit process: Act as a key point of contact during the external audit, providing accounting information, analysis, and explanations to support a smooth and efficient audit process. 
• Strengthen internal controls and financial governance: Continue evolving Trustpilot’s internal control environment, ensuring robust accounting policies, strong governance, and reliable financial processes.
• Oversee cost centre management and finance data integrity: Maintain the integrity of the finance data structure, including cost centre governance and cost allocation methodologies, ensuring financial data supports accurate reporting and business insight.
• Operational cash management: Monitor and appropriately forecast future entity level cash requirements to ensure optimum use of cash and lower FX exposure.

What you'll be doing:

• A qualified accountant (ACA, ACCA or equivalent), with a strong technical foundation and an experience in accounting leadership, group finance, or financial reporting. 
• Systems-savvy, with hands-on experience using Unit4 or a comparable ERP, and a keen interest in evolving finance system architecture.
• Excited by the opportunity to modernise  and optimise, not just maintain processes.
• Commercially fluent and analytically sharp, able to present complex accounting information clearly to non-finance stakeholders.
• A strategic thinker who thrives in complexity but still loves rolling up their sleeves when needed.
• Confident in influencing senior stakeholders and presenting clear insights to drive business performance.
• Passionate about continuous improvement, digital tools, and modern finance practices.

What's in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Restricted Stock Units
• Private Medical Insurance
• Critical Illness Cover
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-SK1

The Team:

The Account Executive is a key member of our Nordic enterprise sales team, responsible for driving growth by acquiring new manufacturing clients across the Nordics. You will join a high-performing team focused on expanding our footprint in the Nordics through strategic logo acquisition and market penetration. Leveraging top-tier products and effective sales strategies, the Account Executive collaborates closely with Value Engineers, Business Development Representatives, and other cross-functional teams to identify and capture high-value new business opportunities.

The Role:

The primary objective is to build upon our existing momentum and further expand our market presence in the Nordics by capitalising on untapped opportunities. As an Account Executive specialising in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions.

The work you’ll do:

• Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio.
• Establish and strengthen connections across various levels of the organisation, engaging with executives and decision-makers to understand their needs.
• Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them.
• Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals.
• Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions.
• Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big4.
• Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success.

The qualifications you need:

• Demonstrated success in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities and cultivating new business opportunities.
• Proven ability to navigate complex sales cycles involving multiple decision-makers.
• Track record of selling enterprise-level software applications to C-level stakeholders.
• Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions.
• Fluency in English  

The opportunity
Come join Unity and play a meaningful role in our global tax team. As a Senior Tax Manager reporting to the Senior Director, Global Tax, you will lead the EMEA tax team on direct and indirect tax operations of this region, including compliance, controversy, financial reporting, process improvement, and automation.

What you'll be doing

• Coordinate and review indirect and direct tax compliance work, including recurring VAT, CIT and other tax reporting of the EMEA entities
• Prepare/review US GAAP tax provision calculations, including individual entity tax provisions, ASC450, FIN48 calculations, and assist with local accounting close
• Drive process innovation in EMEA tax compliance operations, working closely with other members of the global tax team and greater finance organization to implement global standardized solutions and create operational efficiencies, including insourcing where appropriate
• Coordinate with the broader Unity tax team on various tax projects, including Pillar Two, R&D incentives, e-invoicing, and legal entity rationalization efforts within the region
• Provide strategic support in EMEA tax audits, dispute resolutions, and other controversy

What we're looking for

• Degree in Economics/Accounting/Finance/Tax, Chartered Accountant, Chartered Financial Analyst, Tax Advisor or similar qualification
• 7+ years indirect and direct tax experience in a Big 4 and/or a multinational company, 2+ years experience in people management
• Demonstrated broad knowledge of EMEA VAT and CIT rules, tax accounting (US GAAP and local); experience in preparing or reviewing US GAAP tax provisions and deferred tax positions; and background in tax controversy and audit defense across multiple EMEA jurisdictions
• Demonstrated ability to identify and implement process improvements; direct experience with insourcing efforts is a strong plus
• Strong communication skills, with the ability to explain difficult tax technical concepts to a non-tax audience

You might also have

• Proven track record of balancing multiple projects, priorities and stakeholder expectations across multiple jurisdictions
• Ability to accurately identify problems and apply efficient problem-solving skills to drive resolution
• Superior analytical skills, attention to detail, and sound judgement around materiality
• Motivated user and quick learner of technology and systems, including, but not limited to, Workday, MS Office, Google Suite, Alteryx, Onesource, AI etc.
• Strong management skills, with the ability to develop and mentor a high-performing team

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-CW2

The opportunity
Come join Unity and play a meaningful role in our global tax team. As a Senior Tax Manager reporting to the Senior Director, Global Tax, you will lead the EMEA tax team on direct and indirect tax operations of this region, including compliance, controversy, financial reporting, process improvement, and automation.

What you'll be doing

• Coordinate and review indirect and direct tax compliance work, including recurring VAT, CIT and other tax reporting of the EMEA entities
• Prepare/review US GAAP tax provision calculations, including individual entity tax provisions, ASC450, FIN48 calculations, and assist with local accounting close
• Drive process innovation in EMEA tax compliance operations, working closely with other members of the global tax team and greater finance organization to implement global standardized solutions and create operational efficiencies, including insourcing where appropriate
• Coordinate with the broader Unity tax team on various tax projects, including Pillar Two, R&D incentives, e-invoicing, and legal entity rationalization efforts within the region
• Provide strategic support in EMEA tax audits, dispute resolutions, and other controversy

What we're looking for

• Degree in Economics/Accounting/Finance/Tax, Chartered Accountant, Chartered Financial Analyst, Tax Advisor or similar qualification
• 7+ years indirect and direct tax experience in a Big 4 and/or a multinational company, 2+ years experience in people management
• Demonstrated broad knowledge of EMEA VAT and CIT rules, tax accounting (US GAAP and local); experience in preparing or reviewing US GAAP tax provisions and deferred tax positions; and background in tax controversy and audit defense across multiple EMEA jurisdictions
• Demonstrated ability to identify and implement process improvements; direct experience with insourcing efforts is a strong plus
• Strong communication skills, with the ability to explain difficult tax technical concepts to a non-tax audience

You might also have

• Proven track record of balancing multiple projects, priorities and stakeholder expectations across multiple jurisdictions
• Ability to accurately identify problems and apply efficient problem-solving skills to drive resolution
• Superior analytical skills, attention to detail, and sound judgement around materiality
• Motivated user and quick learner of technology and systems, including, but not limited to, Workday, MS Office, Google Suite, Alteryx, Onesource, AI etc.
• Strong management skills, with the ability to develop and mentor a high-performing team

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-CW2

We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What You’ll Be Doing:

• Salesforce Development & Architecture
• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance
• Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting
• Integrate Salesforce with internal and external systems using APIs and various integration patterns
• Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation
• Support incident management and processes directly within Salesforce through custom development and troubleshooting
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions
• Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
  
  

Who You Are:

Technical Skills

• Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued
• 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components)
• Experience with Agentforce is a strong plus
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications
• Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.
  
  

Who We Are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

What’s In It For You:

• A range of flexible working options to dedicate time to what A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

Still Not Sure?

We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join!

We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What You’ll Be Doing:

• Salesforce Development & Architecture
• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance
• Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting
• Integrate Salesforce with internal and external systems using APIs and various integration patterns
• Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation
• Support incident management and processes directly within Salesforce through custom development and troubleshooting
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions
• Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
  
  

Who You Are:

Technical Skills

• Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued
• 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components)
• Experience with Agentforce is a strong plus
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications
• Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.
  
  

Who We Are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

What’s In It For You:

• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance 
• Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

Still Not Sure?

We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join!

We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What You’ll Be Doing:

• Salesforce Development & Architecture
• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance
• Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting
• Integrate Salesforce with internal and external systems using APIs and various integration patterns
• Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation
• Support incident management and processes directly within Salesforce through custom development and troubleshooting
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions
• Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
  
  

Who You Are:

Technical Skills

• Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued
• 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components)
• Experience with Agentforce is a strong plus
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications
• Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.
  
  

Who We Are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

What’s In It For You:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for - or work remotely if you prefer 
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still Not Sure?

We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join!

We are seeking a Senior Salesforce QA Engineer with expertise in building robust and scalable automated testing frameworks to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in ensuring the quality of large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams.

The ideal candidate will have a strong background in modern Salesforce QA practices, a proactive approach to operational excellence, and a deep understanding of automated testing and process governance. You will take full ownership of the QA process, ensuring the wider Salesforce team follows established standards to deliver performant, secure, and bug-free solutions.

What you’ll be doing:

• QA Ownership: Take full accountability for the end-to-end QA process, work closely with other business functions to align testing strategies and ensuring the engineering team adheres to these standards throughout the SDLC.
• Automation Leadership: Design, develop, and maintain a robust automation framework with a core focus on Provar and other tooling, creating new scripts to ensure comprehensive test coverage for custom Salesforce solutions, with a focus on efficiency.
• Test Implementation: Lead the QA delivery of testing for complex project features, from initial test planning and cross-functional problem solving to final regression and deployment sign-off.
• End-to-End Testing: Execute thorough end-to-end testing across the Salesforce ecosystem, including integrations with internal and external systems via APIs.
• Peer Review & Governance: Participate in review cycles to ensure both manual and automated tests align with the broader Salesforce strategy and quality benchmarks.
• Best Practices: Implement QA best practices, focusing on maintainable automation code, data integrity, and performance testing within the Salesforce environment.
• Troubleshooting: Support incident management by identifying root causes through technical troubleshooting and detailed bug reporting.
• Requirement Translation: Collaborate with stakeholders and business analysts to translate complex business requirements into detailed test cases and acceptance criteria.
• DevOps Integration: Utilise and contribute to CI/CD processes and version control workflows, integrating Provar automation into the deployment pipeline to support high-velocity delivery.
• Documentation: Develop and maintain comprehensive QA documentation, including test plans, execution reports, and automation maintenance guides.
• Mentorship: Provide guidance and technical coaching to Administrators and junior team members to support their understanding of quality standards and automation.

Who you are:

Technical Skills

• Certifications: Salesforce Certified Associate or Administrator—Provar certifications or Salesforce Certified JavaScript Developer I are highly valued.
• Experience: 5+ years of hands-on experience in Salesforce QA, with a proven track record of maintaining and scaling testing automation suite.
• Modern Tooling: Extensive experience with Automation Testing tooling, Salesforce Lightning Experience, and validating Lightning Web Components (LWC).
• Process Proficiency: Demonstrated proficiency in end-to-end QA methodologies, including functional, regression, UAT, and integration testing.
• Integrations: Strong understanding of testing Salesforce APIs (REST, SOAP, Bulk) and complex data flows between systems.
• Security & Data: Deep understanding of the Salesforce security model (profiles, permission sets, sharing rules) and how to validate these programmatically.
• Tools: Proficiency in using tools such as VS Code, Salesforce CLI, Git, and ALM tools like Jira or Azure DevOps.

Collaboration & Mindset

• Strong interpersonal skills, with the ability to lead technical discussions regarding quality and explain complex defects to non-technical stakeholders.
• A leadership mindset, helping to support colleagues with development and mentoring other QA engineers. 
• A proactive and flexible mindset, ready to take the lead in a dynamic environment and champion the "Quality First" culture.
• Strong analytical and problem-solving skills, with a quality focus on building maintainable, scalable automation scripts.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

We are seeking a Senior Salesforce QA Engineer with expertise in building robust and scalable automated testing frameworks to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in ensuring the quality of large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams.

The ideal candidate will have a strong background in modern Salesforce QA practices, a proactive approach to operational excellence, and a deep understanding of automated testing and process governance. You will take full ownership of the QA process, ensuring the wider Salesforce team follows established standards to deliver performant, secure, and bug-free solutions.

What you’ll be doing:

• QA Ownership: Take full accountability for the end-to-end QA process, work closely with other business functions to align testing strategies and ensuring the engineering team adheres to these standards throughout the SDLC.
• Automation Leadership: Design, develop, and maintain a robust automation framework with a core focus on Provar and other tooling, creating new scripts to ensure comprehensive test coverage for custom Salesforce solutions, with a focus on efficiency.
• Test Implementation: Lead the QA delivery of testing for complex project features, from initial test planning and cross-functional problem solving to final regression and deployment sign-off.
• End-to-End Testing: Execute thorough end-to-end testing across the Salesforce ecosystem, including integrations with internal and external systems via APIs.
• Peer Review & Governance: Participate in review cycles to ensure both manual and automated tests align with the broader Salesforce strategy and quality benchmarks.
• Best Practices: Implement QA best practices, focusing on maintainable automation code, data integrity, and performance testing within the Salesforce environment.
• Troubleshooting: Support incident management by identifying root causes through technical troubleshooting and detailed bug reporting.
• Requirement Translation: Collaborate with stakeholders and business analysts to translate complex business requirements into detailed test cases and acceptance criteria.
• DevOps Integration: Utilise and contribute to CI/CD processes and version control workflows, integrating Provar automation into the deployment pipeline to support high-velocity delivery.
• Documentation: Develop and maintain comprehensive QA documentation, including test plans, execution reports, and automation maintenance guides.
• Mentorship: Provide guidance and technical coaching to Administrators and junior team members to support their understanding of quality standards and automation.

Who you are:

Technical Skills

• Certifications: Salesforce Certified Associate or Administrator—Provar certifications or Salesforce Certified JavaScript Developer I are highly valued.
• Experience: 5+ years of hands-on experience in Salesforce QA, with a proven track record of maintaining and scaling testing automation suite.
• Modern Tooling: Extensive experience with Automation Testing tooling, Salesforce Lightning Experience, and validating Lightning Web Components (LWC).
• Process Proficiency: Demonstrated proficiency in end-to-end QA methodologies, including functional, regression, UAT, and integration testing.
• Integrations: Strong understanding of testing Salesforce APIs (REST, SOAP, Bulk) and complex data flows between systems.
• Security & Data: Deep understanding of the Salesforce security model (profiles, permission sets, sharing rules) and how to validate these programmatically.
• Tools: Proficiency in using tools such as VS Code, Salesforce CLI, Git, and ALM tools like Jira or Azure DevOps.

Collaboration & Mindset

• Strong interpersonal skills, with the ability to lead technical discussions regarding quality and explain complex defects to non-technical stakeholders.
• A leadership mindset, helping to support colleagues with development and mentoring other QA engineers. 
• A proactive and flexible mindset, ready to take the lead in a dynamic environment and champion the "Quality First" culture.
• Strong analytical and problem-solving skills, with a quality focus on building maintainable, scalable automation scripts.

What’s in it for you:

• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance 
• Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. 

We are seeking a Senior Salesforce QA Engineer with expertise in building robust and scalable automated testing frameworks to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in ensuring the quality of large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams.

The ideal candidate will have a strong background in modern Salesforce QA practices, a proactive approach to operational excellence, and a deep understanding of automated testing and process governance. You will take full ownership of the QA process, ensuring the wider Salesforce team follows established standards to deliver performant, secure, and bug-free solutions.

What you’ll be doing:

• QA Ownership: Take full accountability for the end-to-end QA process, work closely with other business functions to align testing strategies and ensuring the engineering team adheres to these standards throughout the SDLC.
• Automation Leadership: Design, develop, and maintain a robust automation framework with a core focus on Provar and other tooling, creating new scripts to ensure comprehensive test coverage for custom Salesforce solutions, with a focus on efficiency.
• Test Implementation: Lead the QA delivery of testing for complex project features, from initial test planning and cross-functional problem solving to final regression and deployment sign-off.
• End-to-End Testing: Execute thorough end-to-end testing across the Salesforce ecosystem, including integrations with internal and external systems via APIs.
• Peer Review & Governance: Participate in review cycles to ensure both manual and automated tests align with the broader Salesforce strategy and quality benchmarks.
• Best Practices: Implement QA best practices, focusing on maintainable automation code, data integrity, and performance testing within the Salesforce environment.
• Troubleshooting: Support incident management by identifying root causes through technical troubleshooting and detailed bug reporting.
• Requirement Translation: Collaborate with stakeholders and business analysts to translate complex business requirements into detailed test cases and acceptance criteria.
• DevOps Integration: Utilise and contribute to CI/CD processes and version control workflows, integrating Provar automation into the deployment pipeline to support high-velocity delivery.
• Documentation: Develop and maintain comprehensive QA documentation, including test plans, execution reports, and automation maintenance guides.
• Mentorship: Provide guidance and technical coaching to Administrators and junior team members to support their understanding of quality standards and automation.

Who you are:

Technical Skills

• Certifications: Salesforce Certified Associate or Administrator—Provar certifications or Salesforce Certified JavaScript Developer I are highly valued.
• Experience: 5+ years of hands-on experience in Salesforce QA, with a proven track record of maintaining and scaling testing automation suite.
• Modern Tooling: Extensive experience with Automation Testing tooling, Salesforce Lightning Experience, and validating Lightning Web Components (LWC).
• Process Proficiency: Demonstrated proficiency in end-to-end QA methodologies, including functional, regression, UAT, and integration testing.
• Integrations: Strong understanding of testing Salesforce APIs (REST, SOAP, Bulk) and complex data flows between systems.
• Security & Data: Deep understanding of the Salesforce security model (profiles, permission sets, sharing rules) and how to validate these programmatically.
• Tools: Proficiency in using tools such as VS Code, Salesforce CLI, Git, and ALM tools like Jira or Azure DevOps.

Collaboration & Mindset

• Strong interpersonal skills, with the ability to lead technical discussions regarding quality and explain complex defects to non-technical stakeholders.
• A leadership mindset, helping to support colleagues with development and mentoring other QA engineers. 
• A proactive and flexible mindset, ready to take the lead in a dynamic environment and champion the "Quality First" culture.
• Strong analytical and problem-solving skills, with a quality focus on building maintainable, scalable automation scripts.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 

As a SMB Account Manager, you are responsible for retaining and growing a defined portfolio of existing customers on the UK market. You act as the commercial owner of each relationship — driving renewals, expanding accounts, and positioning Trustpilot as a long-term partner that delivers measurable business value.

You combine commercial acumen with relationship depth, collaborating closely with Customer Success Managers to ensure adoption, satisfaction, and sustainable revenue growth.

You are accountable for contributing to strong Gross Renewal Rate (GRR) and Net Revenue Retention (NRR) results by executing defined renewal processes, maintaining Salesforce accuracy, and supporting customers to achieve measurable value.

What you'll be doing:

• Retention & Renewal: Own the end-to-end renewal process, delivering high Gross Renewal Rates (GRR) and predictable retention.
• Growth & NRR: Drive portfolio expansion through upsell and cross-sell to achieve strong Net Revenue Retention (NRR) and overall portfolio growth.
• Account Planning: Build and maintain detailed account plans, stakeholder maps, and accurate forecasts in Salesforce.
• Customer Engagement: Lead commercial and strategic conversations, including business reviews and contract discussions.
• Cross-Functional Collaboration: Partner with Customer Success to ensure value realization, with Marketing on customer stories, and with Product on feedback loops.
• Operational Excellence: Ensure accurate data, forecasting discipline, and pipeline visibility across your portfolio.

Who you are:

• You have experience in account management, renewals, or a similar customer-facing role within a SaaS or subscription-based company.
• Strong understanding of retention, NRR, upsell, and cross-sell motions.
• Solid commercial awareness with the ability to link product value to customer outcomes.
• Skilled at managing a large portfolio and keeping accurate account data in CRM systems.
• Excellent communication, stakeholder management, and negotiation skills.
• Comfortable analysing account performance data and forecasting renewals.
• Able to work cross-functionally and thrive in a fast-moving, target-driven environment.
• A good understanding of the digital advertising/search marketing industry – preferred.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 

Still unsure?
We want everyone to feel welcome at Trustpilot. We’re excited to hear about your experiences and how you can help us create a great culture for our team. So don’t worry if you don’t tick every single box - we’d still love to hear from you!

#LI-RS1

Trustpilot’s Business Transformation team is seeking a highly skilled and motivated Technical Commercial Trainer to support and elevate the efficiency of our commercial and operations teams. This role requires expertise in Salesforce, Customer Engagement & Sales platforms to deliver effective training programs, provide ongoing support, and enhance user adoption of these tools. You will work closely with cross-functional and commercial teams to ensure the tools are utilised to their full potential, driving productivity and performance across our sales organisation.

What you'll be doing:

• Develop, deliver, and maintain comprehensive training programs for Salesforce and commercial tools tailored to various roles and user groups within the organisation.  
• Create engaging materials, including documentation, tutorials, videos, and webinars.  
• Conduct onboarding sessions for new hires and ongoing training for existing staff to reinforce best practices. 
• Proactively identify user challenges and provide tailored solutions or additional training as needed. 
• Champion adoption by sharing best practices and demonstrating the tools’ value to the sales process.
• Partner with the Operational Excellence team and other stakeholders to identify areas for improvement in how tools are used. 
• Gather feedback from end users and collaborate with the technology team to implement enhancements and customisation.. 
• Promote and reinforce data accuracy and hygiene within Salesforce through targeted training and ongoing monitoring. 
• Equip users with the knowledge to generate and interpret meaningful reports and dashboards.
• Work closely with sales managers, customer success teams, and operations to align tool training with strategic goals. 
• Serve as a liaison between end-users and technical teams to bridge communication and ensure tools meet business needs.

Who you are:

• Proven experience as a trainer, sales operations specialist, or a similar role with deep knowledge of Salesforce and Customer Engagement platforms.  
• Strong understanding of sales processes and customer success workflows.  
• Excellent communication and presentation skills, with the ability to translate technical concepts into user-friendly terms.  
• Proficiency in creating engaging training materials and using digital collaboration tools.  
• Analytical mindset with the ability to identify trends and provide actionable insights.  
• Strong organisational skills and the ability to manage multiple training initiatives simultaneously.  
• Team player with a proactive and problem solving attitude.
• Salesforce Administrator certification or equivalent experience.  
• Experience in SaaS or tech-based organisations.  
• Familiarity with other sales enablement or CRM tools.

What's in it for you:

• Continuous career development, training, and personalized coaching from our enablement team
• A hybrid working model: 2–3 days in the office, the rest can be remote
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
• Employee discounts to restaurants and shops

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-Hybrid #LI-KW1

As an Enterprise Customer Success Manager, you are the ultimate value owner and strategic partner for Trustpilot’s highest-tier, most complex accounts for the French market. You move beyond tactical management to become a trusted advisor, ensuring that Trustpilot is deeply embedded in the customer’s long-term business strategy and digital ecosystem.

Your mission is to architect success for your portfolio - from onboarding and adoption to measurable results and advocacy - by translating complex business challenges into measurable product value. You are responsible for driving high-impact adoption and securing long-term retention through executive-level partnership and a deep understanding of the digital landscape.

What you'll be doing:

• Lead high-stakes, post-sale alignment and executive onboarding for high-tier accounts. You ensure a smooth handover from New Business and a strong foundation for adoption, while establishing a multi-level relationship map that secures strategic buy-in from the outset.
• Proactively translate technical usage data into compelling ROI narratives. You understand and demonstrate how Trustpilot influences every stage of the digital marketing funnel from driving top-of-funnel traffic to increasing bottom-of-funnel conversion and long-term brand advocacy.
• Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively.
• Own customer health, proactively identifying risks and executing recovery actions to maintain high GRR.
• Own the holistic health of your portfolio. You don't just execute playbooks; you design bespoke success plans to mitigate complex churn risks and identify strategic growth opportunities.
• Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio.
• Serve as the primary executive contact for high-tier accounts, bridging the gap between customer business needs and Trustpilot’s Leadership; you will diagnose complex product value or onboarding issues while strategically triaging commercial matters to Account Managers to ensure a seamless partnership.
• Synthesize high-tier customer needs into structured insights that inform our global product roadmap, ensuring Trustpilot evolves alongside the most sophisticated players in the market.
• You identify systemic bottlenecks in the CS workflow and propose global improvements that elevate the performance of the entire CS organization.

Who you are:

• Fluent in French and proficient in English.
• You have strong experience in Customer Success or Account Management in a SaaS or technology environment.
• A good understanding of the digital advertising/search marketing industry – preferred.
• Proven ability to drive product adoption, customer satisfaction (NPS), and retention results through strategic intervention.
• You have a solution-seeking mindset and demonstrate high agency while proactively optimize internal workflows to maintain team momentum.
• You bring strong communication and relationship-building skills across multiple stakeholder levels.
• A genuine passion for helping customers succeed and seeing measurable business impact.
• Advanced proficiency in data interpretation; identifies and acts upon complex trends to secure portfolio health and growth.
• You are ready to act as a thought leader and are a collaborative team player who enjoys working with Account Managers, Product, and Marketing. 
• Exceptional organisation skills within high-volume settings; focuses energy on systemic value and long-term results.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-JS1

Would you like to be on the frontline in helping some of the world’s strongest brands make customer-centric marketing, loyalty, and CRM strategies more measurable? With a large and growing portfolio of clients, we are looking for a proactive and business-savvy Associate Consultant within Value Engineering who is eager to make their mark within data-driven value articulation, value cases, and measurement frameworks! If you're a self-starter with a passion for data and a desire to learn and grow, this is the role for you!

What will your day look like?

As our new Associate Consultant within the Value Engineering team, you will work alongside our Strategy Consulting team of 15+ people in helping clients understand the potential and how to realize the ROI of their investments in digital marketing, loyalty and CRM. Your work will create recommendations for executive management and support large-scale transformation within some of the biggest companies in the world. You will be working with different clients and projects simultaneously while collaborating with the broader VML MAP organization. 

More specifically, your tasks will include: 

• Assisting in the development of value cases, measurement frameworks, benchmarks, and KPI reports. 

• Contributing to the creation of fresh and enhanced assets, tools, and materials, supporting the advancement of the field. 

• Supporting the crafting and delivery of compelling presentations, roadmaps, and guidance tailored for executive-level business audiences. 

• Assisting in facilitating workshops focused on discovering business value and strategic insights in collaboration with client stakeholders. 

• Supporting the promotion of a value engineering approach both within the organization and externally, among clients and potential prospects. 

• Supporting our client and growth team with account growth and new business development. 

Who are you going to work with?

At the VML MAP headquarters in Copenhagen, you will become part of a dynamic and international environment where you will get plenty of opportunity to develop your personal and professional skills. 

Your work will depend on collaboration with the wider VML MAP teams, which means you will get to collaborate closely with experts from our technology, data, creative, and client teams from our offices globally. 

In addition, you will be working with our clients, both management and specialists, across many of their functions including marketing, sales, digital and technology. Our global clients span across multiple industries including FMCG, retailers, fashion, automotive, and financial services. 

What do you bring to the table?

As a person, you are an outgoing, sociable team player with strong interpersonal skills and a self-starter, can-do mentality. You find energy in solving complex challenges in a structured manner with a strong grasp of detail. You possess a strong ability to collect and analyze qualitative and quantitative data, drawing sound insights and recommendations supported by a clear and concise storyline. 

In addition, you have: 

• 1+ years of experience in a relevant field such as consulting, business analysis, marketing analytics, finance, or a strong internship background. 

• Strong analytical and problem-solving abilities. 

• A relevant bachelor's or master's degree; preferably in business administration, strategy, marketing, finance, or similar. 

• A prominent level of proficiency in the use of PowerPoint and Excel, with a strong ability to craft compelling narratives through presentations. 

• Familiarity with business case modelling or financial analysis is a strong plus. 

• An eagerness to learn and adapt to complex environments with many stakeholders on a global level. 

• An interest in understanding both the big picture and underlying details. 

• Comfortable working independently and as part of a team. 

• Excellent communication skills, including strong writing and presentation abilities. 

Many of our clients and colleagues are in other time zones, so it is important for us that you are willing to travel and have a flexible mindset. 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

Do you want to make an impact through a new exciting opportunity? Our newest role of Enablement Lead cultivates a thriving engineering culture by fostering professional growth for current talent and developing future Tech and Data specialists. This includes strengthening core engineering skills, refining delivery tools and project support, and streamlining engineering operational practices. Crucially, the Enablement Lead ensures synergy across engineering capabilities by implementing effective processes across MAP enabled by project participation and more.

What will your day look like?

This role will be a core pillar in making sure the tech and data capability runs smoothly. The key responsibilities of this role will be split into the below:

Capability Optimization:

•Develop and implement enablement strategies that enhance Technology and Data performance and meet specific goals.

•Tailor enablement programs, tools, and processes to address unique challenges and priorities within the capability.

•Identify and resolve operational bottlenecks, driving continues improvement within the team's workflows.

Cross-Functional Collaboration:

•Align capability enablement efforts with overarching company strategies and promote T&D services

•Partner with other Enablement Leads to co-create solutions for cross-functional goals, such as improving employee onboarding, process, templates or technology adoption.

•Facilitate collaboration across capability members, ensuring interdependencies are respected and leveraged to achieve client results.

Recruitment and Onboarding:

•Clarify the need for balance between churn, delivery, support, and innovation during hiring and onboarding discussions.

•Work closely with Talent Acquisition Capability to ensure high quality interviewers.

•Drive proposals for training programs and alignment with evolving MAP and Capability needs and strategies while staying close aligned with the Learn & Develop capability

•Drive the evolvement of the Personal Growth Framework and actively participate in defining the roles and crafting job descriptions as well as successful change management.

Training and Development for Technology and Data:

•Develops and delivers training materials, workshops, and learning programs to enhance skills and knowledge.

•Focuses on upskilling teams in specific areas such as Standards, technology, Leadership and WOW.

Knowledge Sharing:

•Promotes collaboration and innovation and foster a growth mindset

•Conduct efforts for Guilds and Communities engagement, adoption and value adding

•Enablement and adoption of principles, best practice and standards

•Secure well informed Capability Leadership team (meeting and written communication)

Metrics and Reporting:

•Tracks the effectiveness of enablement programs by key performance indicators (KPIs) for Business, Technology, Guilds and Communities

•eNPSmeasurement

Who are you going to work with?

You will join the Tech&Data department and work very closely with the capability leads and managers. This role will be a vital cross collaborative partnership with the rest of the business i.e. our Tech&Data people partner and Talent Acquisition. 

What do you bring to the table?

We are looking for someone with the below experience:

• Proven experience designing and implementing capability or functional enablement strategies within Technology and/or Data organizations, with measurable business impact.
• Strong cross-functional leadership skills with the ability to align stakeholders, influence without authority, and drive adoption of new processes, standards, and tools.
• Strong analytical mindset with experience defining KPIs, tracking enablement effectiveness, oerformance management metrics and using data (including engagement metrics such as eNPS) to drive continuous improvement.
• Excellent communication and facilitation skills, with the ability to foster collaboration, knowledge sharing (e.g., guilds/communities), and a growth mindset culture across teams.
• Experience with change management 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

Are you excited by the power of data and the potential it holds to solve business problems? Do you want to help world class brands use marketing and customer data to drive revenue growth and better customer experiences? Are you ready to stand in front of clients and help guide them through the jungle of cloud computing, insights, advanced analytics, and AI? Join our team as a Data Strategy Consultant and help our clients transform their marketing data capabilities to deliver tangible business impact! 

What will your day look like?

As our new Data Strategy Consultant, you will join our growing team of CRM & marketing data experts. Here, you will help our clients collect, analyse and activate 1st-party and 3rd-party data at scale to create impactful customer experiences that drive measurable business results.  You will help to propose, design and deliver solutions that support customer insights, audience activation, personalization and measurement of marketing performance. 

More specifically, your tasks will include:   

Customer Data & Audience Strategy 

• Convert business and marketing objectives into actionable audience strategies and frameworks at both global and local levels. 

• Establish reusable audience taxonomies, segmentation logic, and eligibility requirements. 

• Identify necessary data elements and align them with existing platforms such as DWH and Martech 

Experimentation & Measurement Frameworks 

• Develop standardized methodologies for holdouts, control groups, test design, and KPI definition, including incrementality and consent value. 

• Create reusable templates for test briefs and result reporting. 

• Collaborate with analytics and operations teams to execute initial tests and implement a scalable experiment model. 

Technology & Data Architecture Enablement 

• Translate marketing requirements into solution patterns for critical use cases for activation and measurement and help create clear specifications for tech and data specialists. 

• Partner with platform and data teams to assess feasibility and prioritize development initiatives. 

• Support the transformation of custom solutions into scalable, reusable patterns for clients and markets.   

Who are you going to work with?

You will be working closely in projects with a lot of different people with different professions, both inside and outside of VML MAP. You will be part of a group of experienced Data Strategy and Data Solution Consultants and will work closely with colleagues from the other groups in our consulting practice. We strive to have an open collaboration model to optimally utilize our total skillsets.  

You will also work closely with our Tech and Data specialists, and Client Engagement leads to deliver client projects, and you will work directly with our clients, i.e., key stakeholders in the data, marketing and IT organizations of large global companies. You will also have the opportunity to engage with our data and technology partners, such as Salesforce, Adobe, Braze, Google, and Snowflake. 

Together, we help our clients put in place data solutions that drive business value in a collaborative work environment with a focus on both professional expertise and having fun on the way. 

What do you bring to the table?

You might have a data and technology background and grew into a consulting role, or maybe you come from a business background and built a strong understanding of data solutions. Nevertheless, it is important that you have strong core consulting skills as well data experience and expertise. 

Consulting skills 

• Strong communication and presentation skills, i.e., the ability to clearly communicate complex topics to stakeholders at all levels of the organization. 

• Structured problem-solving skills, i.e., the ability to identify and analyze complex problems and develop practical solutions.  

• Business acumen, i.e., an understanding of how businesses work and how they create value.  

• The ability to build trust and strong working relationships with clients, partners and colleagues. 

Data experience and expertise 

• You have a degree in data science, digital marketing, computer science or similar fields of study. 

• You are considered an expert in marketing data solutions with deep expertise in marketing measurement, customer data, and other data solutions. 

• You have experience with analyzing business needs, designing, scoping, and delivering data solution projects and services in large organizations. 

• Experience with collaborating with and communicating to technical and business audiences alike.  

Mindset 

As a person, you are collaborative and love being part of interdisciplinary projects and solutions.  You are comfortable with the complexity of high-tech dialogues and solutions.  Furthermore, you have the drive, enthusiasm and technical skills to take lead when facing the client in data and insights related matters. Through this, you strive to help and inspire the client to grow their business by combining data insights, performance analytics, and data engineering. It’s an advantage if you have agency experience and marketing domain knowledge, but it’s not a requirement.   

In addition, you have:   

•  3-5 years in a data consultant role with clients related to marketing data, predictive analytics, BI and reporting solutions. 

• An infectious curiosity around data applications for CRM and customer insight development, AI use cases and continuous innovation. 

• Comfortable with hands-on work in technology platforms such as Salesforce Marketing Cloud and Data Cloud, Adobe Experience Cloud, Braze, etc. 

• Hands-on experience working with cloud data platforms, ETL and reporting, data analysis through R, Python or other similar toolsets. 

• Experience with database and data model design for business intelligence and analytics solutions is an advantage. 

• Familiarity with multi-touch attribution approaches and techniques involving a range of paid and owned channels is an advantage.  

• Experience with Google Insights/Google Analytics, Google Cloud Platform/BigQuery, Adobe Analytics and Salesforce is an advantage. 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

Talent Pool Application

Don’t see a role that matches your experience right now? We’re always interested in connecting with talented people who want to be part of Sedna. By submitting your CV and a short summary of your interest here, you’ll join our talent pool and we’ll review your details when new opportunities arise.

Typical roles we are always open to exploring:

• Fractional positions - Operations, Customer Success, Product, GTM
• Junior and entry level roles across teams

Please note: This posting is for general applications only. We may not be able to respond immediately, but we’ll be in touch if a role opens that matches your skills and experience.

Ready to help us navigate a major shift in technology that brings both exciting opportunities and new security risks? Our Information Security team's mission is to securely enable Trustpilot to be the universal symbol of trust. As our new Governance, Risk and Compliance Analyst, you'll get hands-on with some of our most exciting initiatives yet.

You'll help mature our core compliance frameworks and play a key role in shaping our approach to AI security and governance. From risk-assessing new AI systems to helping us use AI to automate manual GRC workflows, your work will directly strengthen our security posture.

We're an open, inclusive and collaborative team of security enthusiasts who work closely with engineers and data scientists to solve complex problems. If you're a pragmatic technologist who loves balancing risk with fast-paced innovation, we want you to bring your unique perspective and ideas to our team.

You'll partner with our security, risk and engineering teams, to mature our core compliance programs and safely adopt exciting new AI technologies, directly strengthening the trust millions of people place in our platform.

• Drive our ongoing compliance efforts for major industry standards, including SOC 2, ISO27001, ISO42001 and PCI DSS, ensuring we consistently meet commitments to our customers.
• Evaluate and manage the security risks associated with our new artificial intelligence and machine learning systems, allowing our product teams to innovate safely and securely.
• Streamline how we assess the security of our vendors and third-party tools, paying special attention to how we safely integrate external AI technologies into our business.
• Help develop our internal standards for artificial intelligence, keeping us ahead of the curve on new global regulations like the EU AI Act.
• Identify opportunities to replace manual, repetitive risk management tasks with smart, AI-driven automation.
• Refresh our security policies and public-facing documents to clearly communicate our security posture to our customers, partners and auditors.
• Act as an advocate for security awareness across the business, helping colleagues understand how balancing risk and innovation leads to better, safer products.

Who you are:

• You have solid experience managing and auditing against core compliance frameworks, such as SOC 2, ISO27001 and PCI DSS.
• You're well-versed in risk management processes, including risk identification, third-party risk management and vendor security due diligence.
• You have practical experience developing, implementing and managing security policies and procedures.
• You're a pragmatist who knows how to balance security risks with the pace of innovation, bringing a solid understanding of cloud environment risks.
• Bonus points if you're familiar with emerging AI governance frameworks (like the EU AI Act, NIST AI RMF, and ISO/IEC 42001) or have a strong desire to learn them on the job.
• Bonus points if you have experience with, or a keen interest in, using AI to automate manual tasks and drive efficiencies in GRC workflows.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you.
• Competitive compensation package + bonus.
• 25 days holiday per year, increasing to 28 days after 2 years of employment.
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
• Pension and life insurance.
• Health cash plan, online GP, 24/7, Employee Assistance Plan.
• Full access to Headspace, a popular mindfulness app to promote positive mental health.
• Paid parental leave.
• Season ticket loan and a cycle-to-work scheme.
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice.
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career.

Ready to help us navigate a major shift in technology that brings both exciting opportunities and new security risks? Our Information Security team's mission is to securely enable Trustpilot to be the universal symbol of trust. As our new Governance, Risk and Compliance Analyst, you'll get hands-on with some of our most exciting initiatives yet.

You'll help mature our core compliance frameworks and play a key role in shaping our approach to AI security and governance. From risk-assessing new AI systems to helping us use AI to automate manual GRC workflows, your work will directly strengthen our security posture.

We're an open, inclusive and collaborative team of security enthusiasts who work closely with engineers and data scientists to solve complex problems. If you're a pragmatic technologist who loves balancing risk with fast-paced innovation, we want you to bring your unique perspective and ideas to our team.

You'll partner with our security, risk and engineering teams, to mature our core compliance programs and safely adopt exciting new AI technologies, directly strengthening the trust millions of people place in our platform.

• Drive our ongoing compliance efforts for major industry standards, including SOC 2, ISO27001, ISO42001 and PCI DSS, ensuring we consistently meet commitments to our customers.
• Evaluate and manage the security risks associated with our new artificial intelligence and machine learning systems, allowing our product teams to innovate safely and securely.
• Streamline how we assess the security of our vendors and third-party tools, paying special attention to how we safely integrate external AI technologies into our business.
• Help develop our internal standards for artificial intelligence, keeping us ahead of the curve on new global regulations like the EU AI Act.
• Identify opportunities to replace manual, repetitive risk management tasks with smart, AI-driven automation.
• Refresh our security policies and public-facing documents to clearly communicate our security posture to our customers, partners and auditors.
• Act as an advocate for security awareness across the business, helping colleagues understand how balancing risk and innovation leads to better, safer products.

Who you are:

• You have solid experience managing and auditing against core compliance frameworks, such as SOC 2, ISO27001 and PCI DSS.
• You're well-versed in risk management processes, including risk identification, third-party risk management and vendor security due diligence.
• You have practical experience developing, implementing and managing security policies and procedures.
• You're a pragmatist who knows how to balance security risks with the pace of innovation, bringing a solid understanding of cloud environment risks.
• Bonus points if you're familiar with emerging AI governance frameworks (like the EU AI Act, NIST AI RMF, and ISO/IEC 42001) or have a strong desire to learn them on the job.
• Bonus points if you have experience with, or a keen interest in, using AI to automate manual tasks and drive efficiencies in GRC workflows.

What’s in it for you:

• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

People Services at Trustpilot doesn’t just support the business - it powers how we deliver a seamless, high-quality employee experience at scale. As we continue building the universal symbol of trust, we’re reimagining how people operations, systems, and governance can drive efficiency, consistency, and better experiences across the entire employee lifecycle.

We’re now looking for a Head of People Services to lead and modernise our global people services. This is an opportunity to shape how People Services operates at Trustpilot — building robust processes, embedding strong governance, and enabling the business to scale with confidence. Sitting at the intersection of operations, technology, and compliance, this role is about turning people processes into measurable business impact.

Leading a team across Copenhagen and London, the Head of People Services combines rigour with ambition, bringing order and accountability to complex, multi-entity operations while simultaneously driving meaningful transformation through technology, AI and automation. 

What you’ll be doing

• Leadership:
  • Lead, develop and inspire a team of people operations and governance professionals, fostering a culture of accuracy, accountability and continuous improvement.
  • Build a service-oriented team culture that balances operational rigour with a genuinely human approach to the employee experience.
  • Act as an effective bridge between the team and the business, translating strategic priorities into operational execution.
• People Operations:
  • Own and continuously improve the full employee lifecycle from preboarding through to offboarding — from contracts and addendums to terminations and decommissioning — , ensuring every touchpoint is efficient, accurate and compliant across all legal entities.
  • Drive efficiency and quality across all lifecycle processes through robust documentation, team training, and clear standards for execution.
  • Lead the team through the era of AI, proactively identifying opportunities to modernise manual or high-volume processes and bring the service into the future.
• Governance:
  • Own the system of governance that enables the People function to operate with regulatory compliance and financial discipline, ensuring the right controls, processes and accountability structures are in place across the entire People team.
  • Define and maintain the requirements for the People function’s risk register, material Plc controls and workplace health and safety, overseeing governance obligations.
  • Serve as the function's lead for SOC2, ensuring controls are fit for purpose, properly evidenced and audited and consistently followed.
• People Systems & Technology: 
  • Own the strategy and roadmap for the People team's core technology stack (including the HRIS, ATS, LMS and other supporting tools), ensuring all systems are integrated, fit for purpose and evolving in line with the needs of the business.
  • Serve as the overall owner of Trustpilot’s HRIS, with accountability for data integrity, configuration, and the ongoing management of system changes.
  • Anticipate future needs and bring forward proposals for technology investment that will enhance operational efficiency, data quality, and the overall employee experience.

Programme management of key People function initiatives (e.g. end-of-year processes) is also part of this role, ensuring cross-team efforts are coordinated, delivered on time and customer-first.

What’s in it for you

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Private Medical Insurance
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

Miro is looking for a Machine Learning Research Engineer to serve as the technical "North Star" for our Machine Learning organization. You will operate as an Individual Contributor, driving the architectural decisions behind the "Intelligent Canvas."

Your challenge is unique in the industry: You are not just processing text. You are building models that understand spatial relationships, visual diagrams, and unstructured collaboration. You will research, prototype, and ship novel architectures that combine Large Language Models (LLMs), Computer Vision, and Graph Neural Networks (GNNs) to make Miro the smartest collaboration platform on earth.

What you’ll do

• Design, train, and ship production-grade ML models—including deep learning, NLP, and computer vision systems—that solve complex business problems and power core product features.
• Conduct deep exploratory research on massive datasets to uncover novel patterns in user behavior and content creation, translating raw data insights into new predictive modeling opportunities.
• Apply advanced fine-tuning strategies (e.g., PEFT, LoRA) to adapt state-of-the-art foundation models to specific domain tasks, rigorously experimenting to maximize performance.
• Architect scalable ML pipelines for data processing, feature engineering, training, and evaluation, ensuring high data quality and system reliability.
• Optimize model performance for latency, throughput, and resource utilization, balancing model complexity with production constraints (e.g., overfitting vs. underfitting, compute efficiency).
• Collaborate cross-functionally with data engineers, product managers, and software engineers to translate business requirements into technical ML specifications and integrate models into user-facing applications44.
• Champion MLOps excellence by automating deployment workflows, implementing CI/CD for ML, and establishing robust monitoring for model drift and health.
• Stay at the forefront of ML research, evaluating novel algorithms and techniques (e.g., Transformer architectures, quantization) to drive innovation and technical strategy.

What you’ll need

• Strong foundation in ML theory and statistics, including hypothesis testing, probability distributions, regression, classification, and optimization techniques.
• Solid engineering fundamentals. You are comfortable writing production-level Python and have a deep understanding of data structures, algorithms, and distributed system design.
• Deep proficiency in Python and the modern ML stack, with hands-on experience using libraries like Pandas, NumPy, Scikit-learn, and deep learning frameworks (PyTorch, TensorFlow).
• Gradient Debugging: Expertise in PyTorch or JAX, including experience with distributed training (e.g., DDP, FSDP) and debugging complex gradient issues.
• Applied Research: Ability to read, implement, and improve upon the latest academic papers (NeurIPS, ICML, CVPR). You don't just use libraries; you understand the math underneath them and can reproduce results in peer-reviewed papers.
• Track record of end-to-end ML delivery, from exploratory data analysis (EDA) and feature engineering to training, validation, and deploying models in a production environment.
• Experience with large-scale systems, capable of designing resilient architectures that handle vast datasets and high-throughput inference requests.
• Strong engineering mindset, valuing code quality, testing, modularity, and maintainability just as highly as model accuracy.

Education + Experience

• Option A: Bachelor's or Master's degree in Computer Science, Mathematics, Statistics, or related field plus ~3+ years of professional ML engineering experience.
• Option B: No formal degree, ~6+ years of industry experience demonstrating equivalent proficiency in building and shipping ML systems.

What's in it for you

LON:

• Competitive equity package
• Health insurance for you and your family
• Corporate pension plan
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Opportunity to work for a globally diverse team
  

Multi Location: Amsterdam / Berlin / Yerevan / London:

• Competitive equity package
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Opportunity to work for a globally diverse team

Recruiter: #LI-MH1

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

Are you a visionary Paid Search leader with a proven track record of driving tangible revenue and market share growth? Do you thrive on the thrill of the pitch and the satisfaction of expanding client portfolios? We're seeking a dynamic Paid Search leader to ignite our presence in EMEA, transforming our Paid Search discipline into a powerhouse of growth, innovation, people happiness, and client success.

You will serve as a thought leader, shaping a forward-thinking vision for Paid Search across EMEA while driving growth in this service area. You will lead the charge in evolving our Search discipline in a rapidly evolving and disrupting ecosystem. You won't just keep up with Google’s AI shifts; you will proactively integrate generative AI across platforms into our daily operations to redefine what 'performance' looks like in an AI-first world.

You will lead a team of currently 50 across EMEA and give support by removing blockers and ensuring they have access to the right tools and knowledge. Your goal is to empower every consultant/lead, giving them the confidence to deliver high-quality projects and tasks.

WHAT YOU’LL DO:

• Take a strategic lead in the overall performance, profitability, and long-term business growth of our Paid Search discipline across EMEA
• Accelerate and drive the transition from traditional Paid Search management to AI-driven accounts.
• Be a key player in new business efforts, actively engaging in pitches, refining our sales narratives, and collaborating closely with our new business department to secure and expand our client base. 
• Establish the right organisational set-up of the Paid Search teams to ensure quality and performance across EMEA; 
• Drive adoption of the right tech and tooling, alongside ensuring we have a data-led approach across all accounts
• Coach and mentor our Paid Search Leads and empower every consultant to deliver high-impact, business-driven Paid Search projects.
• Make sure the Paid Search team has an innovative mindset and is a first mover in adopting new technology and advertising solutions. Recognized in the industry by winning awards;
• Oversee top Paid Search clients and drive innovation, project growth, and excellence in delivery.
• Spend at least 60% of time on projects or sales initiatives
• Enable and boost x-craft collaboration, bringing our Paid Search activities and offerings closer together with adjacent crafts, such as Content, Data, AI, Organic Search and Social.
• Ensure an agile development of our Paid Search proposition, aligning product-market fit and traction with the right target clients.
• Encourages knowledge sharing and best practices between teams within EMEA.

WHAT YOU BRING:

• Have at least 10 years of experience in Paid Search.
• Are highly autonomous and proactive, demonstrating the ability to own complex projects and make significant decisions with minimal oversight.
• You have a deep curiosity for AI and machine learning. You don't just follow trends; you understand how to apply tools.
• Have a significant focus on business development, a successful track record with pitching, and client relationship management. You genuinely love the sales process.
• Have broader digital marketing knowledge (Social, Display, Content Marketing, Data etc.).
• Have experience with, and gain a lot of energy from, guiding other people and leading leaders.
• Are analytical, flexible, and able to work independently.
• Have great communication skills (verbal and written) and the ability to persuade.
• Are ambitious, results-oriented, and know how to plan and organise.
• Are fluent in English.

WE OFFER
Please note that benefits may vary by location. Feel free to reach out to your recruiter for more details.

• • Hybrid working policy
  • Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme;
  • A reputation for doing good. DEPT® has been a Certified B Corp® since 2021.
  • Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
  • Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Do you want to expand your network and join 1,600+ leaders in the Retail Sector, plus develop your skills in leadership, and public speaking? Now is your chance!

Retail Insights organises the largest global events enabling retail and investment innovation by connecting C-level executives with entrepreneurs and investors. Our conferences bring together some of the most important big industry players such as IKEA, Zara, Chanel, Hugo Boss, Flying Tiger, and many more.

Have you ever dreamed of being a stage host for an audience of 1.000+, networked with leading investors and entrepreneurs, or seen the operations behind a large-scale conference?

We offer the opportunity for students in undergraduate and graduate programmes relating to business and finance, or for people with a strong interest in the Retail sector, to gain exposure to these companies and expand their network through our volunteer programme.

Sign up below and join Retail Insights at Clarion Hotel in Copenhagen on the 20th November 2023!

You can get a better sense of the conference, in our previous event’s highlights video: https://vimeo.com/user206177215

For more information please visit our website here. 

PROFESSIONAL BENEFITS:

• Expand your network with 1600+ leaders, entrepreneurs, investors, C-level executives from the Retail sector.
• Create your next business opportunity & meet your new mentor
• Develop your soft skills and receive individual training in management from the Retail Insights Team
• Receive the official 2023 Retail Insights Volunteer Certificate

PERSONAL BENEFITS:

• Take part in the 2023 Retail Insights Workshop, along with 25+ ambitious and talented people and learn the insights of running the Northern Europe’s largest Retail Conference and the possibilities that this entails.
• Experience the unique atmosphere of Retail Insights on the day of the conference.
• Gain valuable knowledge, insights, and inspiration by listening and chatting to the world's leading speakers.
• Seize the opportunity to develop your competencies in communication and learn what it takes to create the leading event in Europe.

SOCIAL BENEFITS:

• Create personal relationships with like-minded, hardworking professionals from the Volunteer Programme and from the Retail Insights team.
• Exclusive access to the official 2023 Retail Dinner for all members of the Volunteer Programme after the event!

The conference will take place on the 20th of November at Clarion Hotel in Copenhagen.

Hours to contribute: the day of the conference, plus 2h the afternoon before the event, for training session & rehearsals.

Do you want to expand your network and join 1,600+ leaders in the Retail Sector, plus develop your skills in leadership, and public speaking? Now is your chance!

Retail Insights organises the largest global events enabling retail and investment innovation by connecting C-level executives with entrepreneurs and investors. Our conferences bring together some of the most important big industry players such as IKEA, Zara, Chanel, Hugo Boss, Flying Tiger, and many more.

Have you ever dreamed of being a stage host for an audience of 1.000+, networked with leading investors and entrepreneurs, or seen the operations behind a large-scale conference?

We offer the opportunity for students in undergraduate and graduate programmes relating to business and finance, or for people with a strong interest in the Retail sector, to gain exposure to these companies and expand their network through our volunteer programme.

Sign up below and join Retail Insights at Clarion Hotel in Copenhagen on the 20th November 2023!

You can get a better sense of the conference, in our previous event’s highlights video: https://vimeo.com/user206177215

For more information please visit our website here. 

PROFESSIONAL BENEFITS:

• Expand your network with 1600+ leaders, entrepreneurs, investors, C-level executives from the Retail sector.
• Create your next business opportunity & meet your new mentor
• Develop your soft skills and receive individual training in management from the Retail Insights Team
• Receive the official 2023 Retail Insights Volunteer Certificate

PERSONAL BENEFITS:

• Take part in the 2023 Retail Insights Workshop, along with 25+ ambitious and talented people and learn the insights of running the Northern Europe’s largest Retail Conference and the possibilities that this entails.
• Experience the unique atmosphere of Retail Insights on the day of the conference.
• Gain valuable knowledge, insights, and inspiration by listening and chatting to the world's leading speakers.
• Seize the opportunity to develop your competencies in communication and learn what it takes to create the leading event in Europe.

SOCIAL BENEFITS:

• Create personal relationships with like-minded, hardworking professionals from the Volunteer Programme and from the Retail Insights team.
• Exclusive access to the official 2023 Retail Dinner for all members of the Volunteer Programme after the event!

The conference will take place on the 20th of November at Clarion Hotel in Copenhagen.

Hours to contribute: the day of the conference, plus 2h the afternoon before the event, for training session & rehearsals.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finance? If so, you might be our Head of Finance.

About us

SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year.

SetSales is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one.

What we offer you

As our Head of Finance you get the unique opportunity to be a key player in building one of our portfolio companies. By providing you with the ownership of our finances, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in Copenhagen and to ensure a never ending growth curve, we provide you with:

• An opportunity for getting operational experience in a start-up or scale-up where both your work and the results are highly tangible and matters to the business
• A chance to work closely together with one of our CEO’s on our finances and budgets as well as report to investors on a monthly basis and participate in board meetings
• Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally

Your Responsibilities

Your responsibilities will vary; however, some of them will be to:

• Conduct monthly, quarterly, and annual reporting of both financial and operational performance
• Assume responsibility for day to day finance operations such as cash flow, payments, payroll and P&L
• Secure compliance with relevant standards and rules within tax, VAT and transfer pricing
• Support and report to management on strategic decisions (budgets, management accounts etc.)

What we expect from you

You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you:

• Have acquired a bachelor’s or master's degree with outstanding results
• Have +8 years of work experience with outstanding performance within finance, auditing or assurance
• Have an EU work permit
• Have an exceptional attention to detail
• Have excellent problem solving skills
• Are highly process oriented and systematic

Startdate

Flexible

Monday - Friday we work from our office and do not offer remote work.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about finance? If so, you might be our Finance Manager.

About us

SetSales is Northern Europe’s leading sales community and aims to connect and develop commercially-minded executives, decision makers in sales, and aspiring entrepreneurs. We are connecting more than 4,000 professionals from more than 15 countries every year.

SetSales is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one.

What we offer you

As our Finance Manager you get the unique opportunity to be a key player in building one of our portfolio companies. By providing you with the ownership of our finances, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in Copenhagen and to ensure a never ending growth curve, we provide you with:

• An opportunity for getting operational experience in a start-up or scale-up where both your work and the results are highly tangible and matters to the business
• A chance to work closely together with one of our CEO’s on our finances and budgets as well as report to investors on a monthly basis and participate in board meetings
• Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally

Your Responsibilities

Your responsibilities will vary; however, some of them will be to:

• Conduct monthly, quarterly, and annual reporting of both financial and operational performance
• Assume responsibility for day to day finance operations such as cash flow, payments, payroll and P&L
• Secure compliance with relevant standards and rules within tax, VAT and transfer pricing
• Support and report to management on strategic decisions (budgets, management accounts etc.)

What we expect from you

You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you:

• Have acquired a bachelor’s or master's degree with outstanding results
• Have +8 years of work experience with outstanding performance within finance, auditing or assurance
• Have an EU work permit
• Have an exceptional attention to detail
• Have excellent problem solving skills
• Are highly process oriented and systematic

Startdate

Flexible

Monday - Friday we work from our office and do not offer remote work.

Do you want to expand your network and join 1,600+ leaders in the Retail Sector, plus develop your skills in leadership, and public speaking? Now is your chance!

Retail Insights organises the largest global events enabling retail and investment innovation by connecting C-level executives with entrepreneurs and investors. Our conferences bring together some of the most important big industry players such as IKEA, Zara, Chanel, Hugo Boss, Flying Tiger, and many more.

Have you ever dreamed of being a stage host for an audience of 1.000+, networked with leading investors and entrepreneurs, or seen the operations behind a large-scale conference?

We offer the opportunity for students in undergraduate and graduate programmes relating to business and finance, or for people with a strong interest in the Retail sector, to gain exposure to these companies and expand their network through our volunteer programme.

Sign up below and join Retail Insights at Clarion Hotel in Copenhagen on the 20th November 2023!

You can get a better sense of the conference, in our previous event’s highlights video: https://vimeo.com/user206177215

For more information please visit our website here. 

PROFESSIONAL BENEFITS:

• Expand your network with 1600+ leaders, entrepreneurs, investors, C-level executives from the Retail sector.
• Create your next business opportunity & meet your new mentor
• Develop your soft skills and receive individual training in management from the Retail Insights Team
• Receive the official 2023 Retail Insights Volunteer Certificate

PERSONAL BENEFITS:

• Take part in the 2023 Retail Insights Workshop, along with 25+ ambitious and talented people and learn the insights of running the Northern Europe’s largest Retail Conference and the possibilities that this entails.
• Experience the unique atmosphere of Retail Insights on the day of the conference.
• Gain valuable knowledge, insights, and inspiration by listening and chatting to the world's leading speakers.
• Seize the opportunity to develop your competencies in communication and learn what it takes to create the leading event in Europe.

SOCIAL BENEFITS:

• Create personal relationships with like-minded, hardworking professionals from the Volunteer Programme and from the Retail Insights team.
• Exclusive access to the official 2023 Retail Dinner for all members of the Volunteer Programme after the event!

The conference will take place on the 20th of November at Clarion Hotel in Copenhagen.

Hours to contribute: the day of the conference, plus 2h the afternoon before the event, for training session & rehearsals.