As the Director of Pricing Strategy, you will hold a key role in designing and executing Trustpilot’s monetisation strategy globally, which underpins the company’s growth. Reporting into the Senior Director of Pricing & Monetisation, your main goal will be the optimization and maintenance of our packaging offering, to ensure that our lineup of products offers the right value to our customers, in alignment with our proposition for our different customer segments and markets.  As we launch new product features, you will work closely with our Product and Product Marketing teams to decide how to best package them in our plans to optimize upgrade rates and revenue generation from new innovations. In addition to this, a key part of the role will 

In addition to this, a key part of the role will be future-proofing our monetisation strategy by diversifying our revenue streams. SaaS is constantly evolving and pricing strategies are evolving with it. You will research, design and pilot new monetisation models different and / or additive to the more traditional SaaS subscription model to explore opportunities for innovation that better align the value created for customers to how we price our products and monetise our platform. 

An entrepreneurial and curious attitude will be fundamental to being successful in this role, as you will often need to deep dive into different topics and collect different perspectives to scope out potential opportunities. Whilst focusing on long-term strategy development will be critical, the successful candidate will also have a ‘get it done’ attitude with a willingness to go above and beyond to deliver results, keeping different senior stakeholders accountable. This role is cross-functional in nature. You’ll conceptualize, size, and work through initiatives end to end, partnering with teams such as Product, Data Science, Marketing, Product Marketing, Legal, and Finance. 

What you'll be doing:

• Lead in developing and optimizing our core B2B proposition, to ensure our lineup of plans delivers on our customer needs and is highly competitive in the market. 
• Collaborate with Product and Product Marketing to define which new features to develop, and take the lead on deciding how to best package them (e.g. bundling, add-on, tiering, etc.)
• Use a combination of your commercial judgment, analytical skills, competitor research, and feedback from our customers and Commercial team to ideate new pricing & monetization models for Trustpilot, to increase our NRR. 
• Support the Senior Director for Pricing & Monetization in the yearly annual process for budget setting and company goals. 
• Explore net new ancillary revenue opportunities, from initial hypothesis to business cases and concept development, to end-to-end project delivery. 
• Constantly monitor market trends, key industry events, established SaaS players, and influencers to bring in an ‘outside-in’ perspective to the business to inform internal efforts. 
• Constantly collaborate with your Pricing & Monetisation colleagues to make sure our plans are priced competitively and in accordance with the value we provide to customers.

Who you are: 

• Proven track record of delivering commercial initiatives, with high visibility within the company, clear ownership and accountability, and proven impact on the business financials.
• Experience in highly matrixed companies, ideally in pricing, monetization, or strategy & operations roles, with proven ability to deliver autonomously in fast-paced environments. 
• Familiarity with different pricing and subscription models across SaaS and B2B markets, with a deep understanding of how SaaS metrics work and are correlated (NRR, churn, rule of 40, etc.)
• Comprehensive stakeholder management skills including the ability to influence senior leaders in your day-to-day interactions.
• High levels of curiosity, entrepreneurial mindset, and ability to cope with ambiguity to explore new opportunities, and ‘get it done’ attitude to constantly pursue these opportunities, even in situations where you will need to convince everyone else of why your idea is worth pursuing.
• Strong analytical skills and commercial acumen: comfortable creating compelling business cases.

Benefits:

Copenhagen

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops
• Restricted Stock Units

As our Digital Experience Manager, you will be the architect of Trustpilot’s customer-facing Help Centre and self-service ecosystem. Sitting within our Digital Customer Support team, your mission is to bring our "Smart Tools, Trusted Help" vision to life by combining front-end development with cutting-edge UX thinking. You’ll be the driving force behind how our customers find answers, utilising AI-ready structures and Salesforce Experience Cloud to ensure every interaction is effortless and intuitive. If you’re ready to own the end-to-end digital support experience in a fast-paced SaaS environment, we want to hear from you.

What you'll be doing

• Develop, customise, and maintain Help Centre templates and components, acting as our internal super-user for Salesforce Experience Cloud and Agentforce capabilities.
• Implement layout, navigation, and usability improvements using HTML, CSS, and JavaScript to enhance the overall user journey.
• Design and run A/B or multivariate tests to validate hypotheses, using data-backed insights to reduce customer friction.
• Research and implement modern AIEO (AI Engine Optimisation) practices to improve content discoverability and search performance across all digital channels. 
• Build structural standards and page layouts that ensure content is accessible, coherent, and aligned with our global brand guidelines.
• Own the governance structures that keep our cross-functional knowledge ecosystem running smoothly. evaluating, prioritising, and overseeing knowledge and Help Centre developments at scale.

Who you are

• You have proven experience developing and optimising self-service platforms or customer-facing Help Centres. While deep, hands-on experience with Salesforce Experience Cloud, Lightning Web Components (LWC), and Salesforce Knowledge, is a significant advantage, we are open to experts who have managed similar help desk ecosystems and are ready to apply those skills to our stack.
• You are proficient in front-end development (HTML, CSS, and JavaScript) and comfortable translating UI/UX designs into functional components.
• You have a proven track record of running A/B tests and using analytics tools (like GA4, Looker, or Hotjar) to inform design decisions.
• You have a strong sensibility for UI/UX and can create simple graphical assets or layouts using tools like Figma.
• You are familiar with SEO/AIEO concepts and stay ahead of emerging digital CX technologies.
• You're comfortable owning structured working processes and bringing cross-functional teams together around a shared roadmap.

What's in it for you

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences, along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!

As our Digital Experience Manager, you will be the architect of Trustpilot’s customer-facing Help Centre and self-service ecosystem. Sitting within our Digital Customer Support team, your mission is to bring our "Smart Tools, Trusted Help" vision to life by combining front-end development with cutting-edge UX thinking. You’ll be the driving force behind how our customers find answers, utilising AI-ready structures and Salesforce Experience Cloud to ensure every interaction is effortless and intuitive. If you’re ready to own the end-to-end digital support experience in a fast-paced SaaS environment, we want to hear from you.

What you'll be doing

• Develop, customise, and maintain Help Centre templates and components, acting as our internal super-user for Salesforce Experience Cloud and Agentforce capabilities.
• Implement layout, navigation, and usability improvements using HTML, CSS, and JavaScript to enhance the overall user journey.
• Design and run A/B or multivariate tests to validate hypotheses, using data-backed insights to reduce customer friction.
• Research and implement modern AIEO (AI Engine Optimisation) practices to improve content discoverability and search performance across all digital channels. 
• Build structural standards and page layouts that ensure content is accessible, coherent, and aligned with our global brand guidelines.
• Own the governance structures that keep our cross-functional knowledge ecosystem running smoothly. evaluating, prioritising, and overseeing knowledge and Help Centre developments at scale.

Who you are

• You have proven experience developing and optimising self-service platforms or customer-facing Help Centres. While deep, hands-on experience with Salesforce Experience Cloud, Lightning Web Components (LWC), and Salesforce Knowledge, is a significant advantage, we are open to experts who have managed similar help desk ecosystems and are ready to apply those skills to our stack.
• You are proficient in front-end development (HTML, CSS, and JavaScript) and comfortable translating UI/UX designs into functional components.
• You have a proven track record of running A/B tests and using analytics tools (like GA4, Looker, or Hotjar) to inform design decisions.
• You have a strong sensibility for UI/UX and can create simple graphical assets or layouts using tools like Figma.
• You are familiar with SEO/AIEO concepts and stay ahead of emerging digital CX technologies.
• You're comfortable owning structured working processes and bringing cross-functional teams together around a shared roadmap.

What's in it for you

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1-year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with a laid-back vibe and a constant buzz of different languages being spoken everywhere you go. It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences, along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!

About the Team

About the Role

What you’ll do

• Own creative decisions end-to-end as the conceptual partner to the Head of Creative, eliminating bottlenecks and freeing senior leadership to focus on broader strategy and thinking
• Lead development and execution of major brand campaigns, maintaining creative coherence across all channels and touchpoints
• Evolve Miro's visual brand identity, bringing fresh creative thinking while ensuring brand standards are upheld across every deliverable
• Build and mentor the creative team, establishing standards that elevate collective output rather than creating dependency on any one person
• Champion AI tool adoption across the team, actively embedding AI-assisted workflows into standard production practice, not just personal use
• Establish creative authority with cross-functional stakeholders across product, marketing, and the executive team, creating clarity and confidence in creative decision-making

What you’ll need

• 8+ years of creative leadership experience with a portfolio spanning brand-building and integrated campaign execution, ideally in B2B SaaS or enterprise technology
• Demonstrated ability to develop and evolve brand platforms: visual identity, messaging architecture, and multi-tiered creative frameworks
• Proven track record leading integrated campaigns across paid, digital, social, OOH, and events from a single organizing concept
• Active hands-on proficiency with AI creative tools, with evidence of embedding these into team workflows
• Strong people leadership with a track record of developing creatives and elevating team output, not just directing execution
• Operates with proactive ownership as a baseline: identifies problems and drives solutions without waiting for structure or direction

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

#LI-ED1

#LI-DNI

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

At Trustpilot, finance doesn’t just record the numbers - it powers how we make decisions, unlock opportunities, and scale our business. As we continue building the universal symbol of trust, we’re reimagining how accounting, reporting, and finance operations can drive efficiency, insight, and smarter decision-making across the organisation.

We’re now looking for a Head of Accounting & Control to lead and modernise our group accounting function. This is an opportunity to shape how finance operates at Trustpilot - building robust processes, embedding strong controls, and enabling the business to act with confidence and speed. You’ll operate at the intersection between several other Finance teams to ensure financial accuracy and transparency across the Group - this role is about turning accounting operations into measurable business impact. 

Reporting into the Group Financial Director, you’ll lead a small but critical team, working closely with FP&A, Group Reporting, Finance Operations (AP/AR), and business leaders across Trustpilot to strengthen and future-proof the finance function. If you’re a strategic finance leader with a hands-on, change-driven mindset, this role is for you. 

What you’ll be doing:

• Lead and develop the accounting function: Manage a small team of accounting professionals, creating clarity of purpose, fostering a culture of accountability, collaboration, and continuous development. Own core accounting processes and months end-close: Oversee the month-end close, general ledger operations across the Group, reconciliations, and journal entries - with a particular focus on overhead and below-GM costs - ensuring accuracy, timeliness and strong financial discipline.  
• Provide insight through financial analysis: Analyse monthly financial results to ensure accuracy and identify trends or variances, providing insights that support decision-making across the Group in close partnership with the FP&A team.
• Partner across the finance organisation: Work closely with the Head of Group Reporting to ensure alignment between local GAAP and IFRS reporting and collaborate with FP&A to support financial planning, analysis, and business performance discussions, as well as aligning with AP and AR teams to ensure a smooth month end close.
• Drive efficiency through process improvement: Identify opportunities for automation, simplification, and improved efficiency across accounting processes, utilising AI where possible.
• Support the external audit process: Act as a key point of contact during the external audit, providing accounting information, analysis, and explanations to support a smooth and efficient audit process. 
• Strengthen internal controls and financial governance: Continue evolving Trustpilot’s internal control environment, ensuring robust accounting policies, strong governance, and reliable financial processes.
• Oversee cost centre management and finance data integrity: Maintain the integrity of the finance data structure, including cost centre governance and cost allocation methodologies, ensuring financial data supports accurate reporting and business insight.
• Operational cash management: Monitor and appropriately forecast future entity level cash requirements to ensure optimum use of cash and lower FX exposure.

What you'll be doing:

• A qualified accountant (ACA, ACCA or equivalent), with a strong technical foundation and an experience in accounting leadership, group finance, or financial reporting. 
• Systems-savvy, with hands-on experience using Unit4 or a comparable ERP, and a keen interest in evolving finance system architecture.
• Excited by the opportunity to modernise  and optimise, not just maintain processes.
• Commercially fluent and analytically sharp, able to present complex accounting information clearly to non-finance stakeholders.
• A strategic thinker who thrives in complexity but still loves rolling up their sleeves when needed.
• Confident in influencing senior stakeholders and presenting clear insights to drive business performance.
• Passionate about continuous improvement, digital tools, and modern finance practices.

What's in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Restricted Stock Units
• Private Medical Insurance
• Critical Illness Cover
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-SK1

We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What You’ll Be Doing:

• Salesforce Development & Architecture
• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance
• Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting
• Integrate Salesforce with internal and external systems using APIs and various integration patterns
• Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation
• Support incident management and processes directly within Salesforce through custom development and troubleshooting
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions
• Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
  
  

Who You Are:

Technical Skills

• Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued
• 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components)
• Experience with Agentforce is a strong plus
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications
• Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.
  
  

Who We Are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

What’s In It For You:

• A range of flexible working options to dedicate time to what A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

Still Not Sure?

We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join!

We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. 

The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem.

What You’ll Be Doing:

• Salesforce Development & Architecture
• Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance
• Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting
• Integrate Salesforce with internal and external systems using APIs and various integration patterns
• Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy
• Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation
• Support incident management and processes directly within Salesforce through custom development and troubleshooting
• Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions
• Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues
• Apply declarative change solutions to project delivery work
• Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes
• Maintain Trustpilot system auditing evidence and documentation
• Provide mentoring & coaching to more junior Administrators for skills development
• Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
  
  

Who You Are:

Technical Skills

• Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued
• 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions
• Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components)
• Experience with Agentforce is a strong plus
• Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus
• Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events
• Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications
• Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines

Collaboration

• Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members.

Adaptability

• A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem.
• Ability to adapt to changing project requirements and priorities in a dynamic development environment.

Process Orientation

• Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency.
• Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively.
  
  

Who We Are:

We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations. 

Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects.

What’s In It For You:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for - or work remotely if you prefer 
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still Not Sure?

We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join!

We are seeking a Senior Salesforce QA Engineer with expertise in building robust and scalable automated testing frameworks to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in ensuring the quality of large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams.

The ideal candidate will have a strong background in modern Salesforce QA practices, a proactive approach to operational excellence, and a deep understanding of automated testing and process governance. You will take full ownership of the QA process, ensuring the wider Salesforce team follows established standards to deliver performant, secure, and bug-free solutions.

What you’ll be doing:

• QA Ownership: Take full accountability for the end-to-end QA process, work closely with other business functions to align testing strategies and ensuring the engineering team adheres to these standards throughout the SDLC.
• Automation Leadership: Design, develop, and maintain a robust automation framework with a core focus on Provar and other tooling, creating new scripts to ensure comprehensive test coverage for custom Salesforce solutions, with a focus on efficiency.
• Test Implementation: Lead the QA delivery of testing for complex project features, from initial test planning and cross-functional problem solving to final regression and deployment sign-off.
• End-to-End Testing: Execute thorough end-to-end testing across the Salesforce ecosystem, including integrations with internal and external systems via APIs.
• Peer Review & Governance: Participate in review cycles to ensure both manual and automated tests align with the broader Salesforce strategy and quality benchmarks.
• Best Practices: Implement QA best practices, focusing on maintainable automation code, data integrity, and performance testing within the Salesforce environment.
• Troubleshooting: Support incident management by identifying root causes through technical troubleshooting and detailed bug reporting.
• Requirement Translation: Collaborate with stakeholders and business analysts to translate complex business requirements into detailed test cases and acceptance criteria.
• DevOps Integration: Utilise and contribute to CI/CD processes and version control workflows, integrating Provar automation into the deployment pipeline to support high-velocity delivery.
• Documentation: Develop and maintain comprehensive QA documentation, including test plans, execution reports, and automation maintenance guides.
• Mentorship: Provide guidance and technical coaching to Administrators and junior team members to support their understanding of quality standards and automation.

Who you are:

Technical Skills

• Certifications: Salesforce Certified Associate or Administrator—Provar certifications or Salesforce Certified JavaScript Developer I are highly valued.
• Experience: 5+ years of hands-on experience in Salesforce QA, with a proven track record of maintaining and scaling testing automation suite.
• Modern Tooling: Extensive experience with Automation Testing tooling, Salesforce Lightning Experience, and validating Lightning Web Components (LWC).
• Process Proficiency: Demonstrated proficiency in end-to-end QA methodologies, including functional, regression, UAT, and integration testing.
• Integrations: Strong understanding of testing Salesforce APIs (REST, SOAP, Bulk) and complex data flows between systems.
• Security & Data: Deep understanding of the Salesforce security model (profiles, permission sets, sharing rules) and how to validate these programmatically.
• Tools: Proficiency in using tools such as VS Code, Salesforce CLI, Git, and ALM tools like Jira or Azure DevOps.

Collaboration & Mindset

• Strong interpersonal skills, with the ability to lead technical discussions regarding quality and explain complex defects to non-technical stakeholders.
• A leadership mindset, helping to support colleagues with development and mentoring other QA engineers. 
• A proactive and flexible mindset, ready to take the lead in a dynamic environment and champion the "Quality First" culture.
• Strong analytical and problem-solving skills, with a quality focus on building maintainable, scalable automation scripts.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

We are seeking a Senior Salesforce QA Engineer with expertise in building robust and scalable automated testing frameworks to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in ensuring the quality of large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams.

The ideal candidate will have a strong background in modern Salesforce QA practices, a proactive approach to operational excellence, and a deep understanding of automated testing and process governance. You will take full ownership of the QA process, ensuring the wider Salesforce team follows established standards to deliver performant, secure, and bug-free solutions.

What you’ll be doing:

• QA Ownership: Take full accountability for the end-to-end QA process, work closely with other business functions to align testing strategies and ensuring the engineering team adheres to these standards throughout the SDLC.
• Automation Leadership: Design, develop, and maintain a robust automation framework with a core focus on Provar and other tooling, creating new scripts to ensure comprehensive test coverage for custom Salesforce solutions, with a focus on efficiency.
• Test Implementation: Lead the QA delivery of testing for complex project features, from initial test planning and cross-functional problem solving to final regression and deployment sign-off.
• End-to-End Testing: Execute thorough end-to-end testing across the Salesforce ecosystem, including integrations with internal and external systems via APIs.
• Peer Review & Governance: Participate in review cycles to ensure both manual and automated tests align with the broader Salesforce strategy and quality benchmarks.
• Best Practices: Implement QA best practices, focusing on maintainable automation code, data integrity, and performance testing within the Salesforce environment.
• Troubleshooting: Support incident management by identifying root causes through technical troubleshooting and detailed bug reporting.
• Requirement Translation: Collaborate with stakeholders and business analysts to translate complex business requirements into detailed test cases and acceptance criteria.
• DevOps Integration: Utilise and contribute to CI/CD processes and version control workflows, integrating Provar automation into the deployment pipeline to support high-velocity delivery.
• Documentation: Develop and maintain comprehensive QA documentation, including test plans, execution reports, and automation maintenance guides.
• Mentorship: Provide guidance and technical coaching to Administrators and junior team members to support their understanding of quality standards and automation.

Who you are:

Technical Skills

• Certifications: Salesforce Certified Associate or Administrator—Provar certifications or Salesforce Certified JavaScript Developer I are highly valued.
• Experience: 5+ years of hands-on experience in Salesforce QA, with a proven track record of maintaining and scaling testing automation suite.
• Modern Tooling: Extensive experience with Automation Testing tooling, Salesforce Lightning Experience, and validating Lightning Web Components (LWC).
• Process Proficiency: Demonstrated proficiency in end-to-end QA methodologies, including functional, regression, UAT, and integration testing.
• Integrations: Strong understanding of testing Salesforce APIs (REST, SOAP, Bulk) and complex data flows between systems.
• Security & Data: Deep understanding of the Salesforce security model (profiles, permission sets, sharing rules) and how to validate these programmatically.
• Tools: Proficiency in using tools such as VS Code, Salesforce CLI, Git, and ALM tools like Jira or Azure DevOps.

Collaboration & Mindset

• Strong interpersonal skills, with the ability to lead technical discussions regarding quality and explain complex defects to non-technical stakeholders.
• A leadership mindset, helping to support colleagues with development and mentoring other QA engineers. 
• A proactive and flexible mindset, ready to take the lead in a dynamic environment and champion the "Quality First" culture.
• Strong analytical and problem-solving skills, with a quality focus on building maintainable, scalable automation scripts.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 

As a SMB Account Manager, you are responsible for retaining and growing a defined portfolio of existing customers on the UK market. You act as the commercial owner of each relationship — driving renewals, expanding accounts, and positioning Trustpilot as a long-term partner that delivers measurable business value.

You combine commercial acumen with relationship depth, collaborating closely with Customer Success Managers to ensure adoption, satisfaction, and sustainable revenue growth.

You are accountable for contributing to strong Gross Renewal Rate (GRR) and Net Revenue Retention (NRR) results by executing defined renewal processes, maintaining Salesforce accuracy, and supporting customers to achieve measurable value.

What you'll be doing:

• Retention & Renewal: Own the end-to-end renewal process, delivering high Gross Renewal Rates (GRR) and predictable retention.
• Growth & NRR: Drive portfolio expansion through upsell and cross-sell to achieve strong Net Revenue Retention (NRR) and overall portfolio growth.
• Account Planning: Build and maintain detailed account plans, stakeholder maps, and accurate forecasts in Salesforce.
• Customer Engagement: Lead commercial and strategic conversations, including business reviews and contract discussions.
• Cross-Functional Collaboration: Partner with Customer Success to ensure value realization, with Marketing on customer stories, and with Product on feedback loops.
• Operational Excellence: Ensure accurate data, forecasting discipline, and pipeline visibility across your portfolio.

Who you are:

• You have experience in account management, renewals, or a similar customer-facing role within a SaaS or subscription-based company.
• Strong understanding of retention, NRR, upsell, and cross-sell motions.
• Solid commercial awareness with the ability to link product value to customer outcomes.
• Skilled at managing a large portfolio and keeping accurate account data in CRM systems.
• Excellent communication, stakeholder management, and negotiation skills.
• Comfortable analysing account performance data and forecasting renewals.
• Able to work cross-functionally and thrive in a fast-moving, target-driven environment.
• A good understanding of the digital advertising/search marketing industry – preferred.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 

Still unsure?
We want everyone to feel welcome at Trustpilot. We’re excited to hear about your experiences and how you can help us create a great culture for our team. So don’t worry if you don’t tick every single box - we’d still love to hear from you!

#LI-RS1

About the Role:

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties, and a sustainable strategic partnership between Fever and event organisers
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Denmark and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

About You:

Here’s what you should bring to the table:

• At least 4+ years of top tier consulting or equivalent experience, with ideally an additional 4+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Sugar CRM is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends

Benefits & Perks: 

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Stock Options
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-hybrid #LI-fulltime

As an Enterprise Customer Success Manager, you are the ultimate value owner and strategic partner for Trustpilot’s highest-tier, most complex accounts for the French market. You move beyond tactical management to become a trusted advisor, ensuring that Trustpilot is deeply embedded in the customer’s long-term business strategy and digital ecosystem.

Your mission is to architect success for your portfolio - from onboarding and adoption to measurable results and advocacy - by translating complex business challenges into measurable product value. You are responsible for driving high-impact adoption and securing long-term retention through executive-level partnership and a deep understanding of the digital landscape.

What you'll be doing:

• Lead high-stakes, post-sale alignment and executive onboarding for high-tier accounts. You ensure a smooth handover from New Business and a strong foundation for adoption, while establishing a multi-level relationship map that secures strategic buy-in from the outset.
• Proactively translate technical usage data into compelling ROI narratives. You understand and demonstrate how Trustpilot influences every stage of the digital marketing funnel from driving top-of-funnel traffic to increasing bottom-of-funnel conversion and long-term brand advocacy.
• Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively.
• Own customer health, proactively identifying risks and executing recovery actions to maintain high GRR.
• Own the holistic health of your portfolio. You don't just execute playbooks; you design bespoke success plans to mitigate complex churn risks and identify strategic growth opportunities.
• Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio.
• Serve as the primary executive contact for high-tier accounts, bridging the gap between customer business needs and Trustpilot’s Leadership; you will diagnose complex product value or onboarding issues while strategically triaging commercial matters to Account Managers to ensure a seamless partnership.
• Synthesize high-tier customer needs into structured insights that inform our global product roadmap, ensuring Trustpilot evolves alongside the most sophisticated players in the market.
• You identify systemic bottlenecks in the CS workflow and propose global improvements that elevate the performance of the entire CS organization.

Who you are:

• Fluent in French and proficient in English.
• You have strong experience in Customer Success or Account Management in a SaaS or technology environment.
• A good understanding of the digital advertising/search marketing industry – preferred.
• Proven ability to drive product adoption, customer satisfaction (NPS), and retention results through strategic intervention.
• You have a solution-seeking mindset and demonstrate high agency while proactively optimize internal workflows to maintain team momentum.
• You bring strong communication and relationship-building skills across multiple stakeholder levels.
• A genuine passion for helping customers succeed and seeing measurable business impact.
• Advanced proficiency in data interpretation; identifies and acts upon complex trends to secure portfolio health and growth.
• You are ready to act as a thought leader and are a collaborative team player who enjoys working with Account Managers, Product, and Marketing. 
• Exceptional organisation skills within high-volume settings; focuses energy on systemic value and long-term results.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-JS1

Floor Manager - Soho House Copenhagen 

Restaurant experience is a must!

We are currently looking for an outstanding Floor Manager to oversee the smooth running of the floor operation whilst delivering exemplary service. You’ll be consistent, reliable and excited to be part of leading a first-class team and growing the business.  You will have a real passion for what you do, with the ability to build relationships with members and guests alike. Having previous experience in a similar management role, you will understand how to deliver quality service, working at pace, with a positive and engaging personality.

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

The position is full time and will include working evenings and weekends.

Floor Manager Benefits

Soho House offers competitive compensation packages for our Floor Manager that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Every House Membership
• Discount on all Cowshed products (up to 50%)
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Discount on various health benefits

What we are looking for – Floor Manager

• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Sense of urgency
• Yes, yes, yes mentality
• Can do attitude
• Have a genuine passion for food and beverage
• Previous experience within hospitality or service-based industry

Who We Are…

We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally.  Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next Floor Manager

Waiter/Waitress - Soho House Copenhagen

We are seeking a skilled and passionate Waiter/Waitress to join the team. We'd ideally love someone with experience in busy, high profile venues and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

The position includes working late nights and evenings.

Waiter/Waitress Benefits

Soho House offers competitive compensation packages for our Waiter/Waitress that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Nutritious meals whilst on shift
• Soho Friends Membership
• Discount on all Cowshed products (up to 50%)
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Local Pension plan and health insurance
• Discounted gym membership

What we are looking for – Waiter/Waitress

• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Sense of urgency
• Yes, yes, yes mentality
• Can do attitude
• Have a genuine passion for food and beverage
• Previous experience within hospitality is a must

We will conduct interviews on an ongoing basis until we find the right candidate.

We are looking forward to receiving your application!

Chef de Partie / Kok - Soho House Copenhagen 

We are seeking a passionate Chef de Partie with excellent cooking skills and product knowledge. You’ll have at least 2 years of experience in busy, high profile venues that care about the food they produce. You’ll be reliable, friendly and willing to learn, adhering to our high standards at all times. As Chef de Partie, you will look after your section ensuring that it is efficient and productive under the supervision of the Head Chef.

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

We are looking for Chefs who are currently residing in Denmark or moving here soon.

Chef de Partie Benefits

Soho House offers competitive compensation packages for our Chef de Partie that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Soho Friends Membership
• Discount on all Cowshed products (up to 50%)
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
• Local pension & health scheme
• Competitive salary

What we are looking for – Chef de Partie

• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Sense of urgency
• Yes, yes, yes mentality
• Can do attitude
• Have a genuine passion for food and beverage

We will be doing interviews on an ongoing basis until we find the right candidate.

We are looking forward to receiving your application.

Ready to help us navigate a major shift in technology that brings both exciting opportunities and new security risks? Our Information Security team's mission is to securely enable Trustpilot to be the universal symbol of trust. As our new Governance, Risk and Compliance Analyst, you'll get hands-on with some of our most exciting initiatives yet.

You'll help mature our core compliance frameworks and play a key role in shaping our approach to AI security and governance. From risk-assessing new AI systems to helping us use AI to automate manual GRC workflows, your work will directly strengthen our security posture.

We're an open, inclusive and collaborative team of security enthusiasts who work closely with engineers and data scientists to solve complex problems. If you're a pragmatic technologist who loves balancing risk with fast-paced innovation, we want you to bring your unique perspective and ideas to our team.

You'll partner with our security, risk and engineering teams, to mature our core compliance programs and safely adopt exciting new AI technologies, directly strengthening the trust millions of people place in our platform.

• Drive our ongoing compliance efforts for major industry standards, including SOC 2, ISO27001, ISO42001 and PCI DSS, ensuring we consistently meet commitments to our customers.
• Evaluate and manage the security risks associated with our new artificial intelligence and machine learning systems, allowing our product teams to innovate safely and securely.
• Streamline how we assess the security of our vendors and third-party tools, paying special attention to how we safely integrate external AI technologies into our business.
• Help develop our internal standards for artificial intelligence, keeping us ahead of the curve on new global regulations like the EU AI Act.
• Identify opportunities to replace manual, repetitive risk management tasks with smart, AI-driven automation.
• Refresh our security policies and public-facing documents to clearly communicate our security posture to our customers, partners and auditors.
• Act as an advocate for security awareness across the business, helping colleagues understand how balancing risk and innovation leads to better, safer products.

Who you are:

• You have solid experience managing and auditing against core compliance frameworks, such as SOC 2, ISO27001 and PCI DSS.
• You're well-versed in risk management processes, including risk identification, third-party risk management and vendor security due diligence.
• You have practical experience developing, implementing and managing security policies and procedures.
• You're a pragmatist who knows how to balance security risks with the pace of innovation, bringing a solid understanding of cloud environment risks.
• Bonus points if you're familiar with emerging AI governance frameworks (like the EU AI Act, NIST AI RMF, and ISO/IEC 42001) or have a strong desire to learn them on the job.
• Bonus points if you have experience with, or a keen interest in, using AI to automate manual tasks and drive efficiencies in GRC workflows.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you.
• Competitive compensation package + bonus.
• 25 days holiday per year, increasing to 28 days after 2 years of employment.
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist.
• Pension and life insurance.
• Health cash plan, online GP, 24/7, Employee Assistance Plan.
• Full access to Headspace, a popular mindfulness app to promote positive mental health.
• Paid parental leave.
• Season ticket loan and a cycle-to-work scheme.
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for.
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice.
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career.

People Services at Trustpilot doesn’t just support the business - it powers how we deliver a seamless, high-quality employee experience at scale. As we continue building the universal symbol of trust, we’re reimagining how people operations, systems, and governance can drive efficiency, consistency, and better experiences across the entire employee lifecycle.

We’re now looking for a Head of People Services to lead and modernise our global people services. This is an opportunity to shape how People Services operates at Trustpilot — building robust processes, embedding strong governance, and enabling the business to scale with confidence. Sitting at the intersection of operations, technology, and compliance, this role is about turning people processes into measurable business impact.

Leading a team across Copenhagen and London, the Head of People Services combines rigour with ambition, bringing order and accountability to complex, multi-entity operations while simultaneously driving meaningful transformation through technology, AI and automation. 

What you’ll be doing

• Leadership:
  • Lead, develop and inspire a team of people operations and governance professionals, fostering a culture of accuracy, accountability and continuous improvement.
  • Build a service-oriented team culture that balances operational rigour with a genuinely human approach to the employee experience.
  • Act as an effective bridge between the team and the business, translating strategic priorities into operational execution.
• People Operations:
  • Own and continuously improve the full employee lifecycle from preboarding through to offboarding — from contracts and addendums to terminations and decommissioning — , ensuring every touchpoint is efficient, accurate and compliant across all legal entities.
  • Drive efficiency and quality across all lifecycle processes through robust documentation, team training, and clear standards for execution.
  • Lead the team through the era of AI, proactively identifying opportunities to modernise manual or high-volume processes and bring the service into the future.
• Governance:
  • Own the system of governance that enables the People function to operate with regulatory compliance and financial discipline, ensuring the right controls, processes and accountability structures are in place across the entire People team.
  • Define and maintain the requirements for the People function’s risk register, material Plc controls and workplace health and safety, overseeing governance obligations.
  • Serve as the function's lead for SOC2, ensuring controls are fit for purpose, properly evidenced and audited and consistently followed.
• People Systems & Technology: 
  • Own the strategy and roadmap for the People team's core technology stack (including the HRIS, ATS, LMS and other supporting tools), ensuring all systems are integrated, fit for purpose and evolving in line with the needs of the business.
  • Serve as the overall owner of Trustpilot’s HRIS, with accountability for data integrity, configuration, and the ongoing management of system changes.
  • Anticipate future needs and bring forward proposals for technology investment that will enhance operational efficiency, data quality, and the overall employee experience.

Programme management of key People function initiatives (e.g. end-of-year processes) is also part of this role, ensuring cross-team efforts are coordinated, delivered on time and customer-first.

What’s in it for you

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Private Medical Insurance
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

About the Role

We are looking for a Student Assistant to support the Product & Engineering team at Worksome. This part-time role is designed for a student currently pursuing a technical degree who is eager to learn at the intersection of product management and software engineering. You will gain hands-on experience in how we build, maintain, and improve our platform for real users.

What You'll Do

• Support the engineering team with feature development, minor bug fixes, and maintenance tasks.
• Assist in building automations and managing data visualizations within Lookerstudio.
• Help test new product features and integrations between Worksome and third-party SaaS APIs.
• Collaborate with Customer Success and Engineering teams to document and triage technical issues.

About you

• Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, or a related technical field.
• A foundational understanding of programming and an interest in product-led growth.
• Strong curiosity about how SaaS products are built and a desire to solve problems for real users.
• Proactive communication skills and ability to work in a hybrid team environment.

What We Offer

• A flexible work schedule that accommodates your university exams and lectures.
• Direct mentorship from experienced Product Engineers and Engineering Leads.
• Real ownership of projects that impact our global workforce management platform.
• Compensation of DKK 150 per hour
• A part-time student position (15–20 hours per week)

Worksome is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ever wondered what last night’s dinner can tell you about customer behaviour?

At HelloFresh, we don’t just think about what’s on the menu , we think about what’s driving every click, conversion, and customer choice behind it.

Our Marketing-Analytics Slack channel is never quiet. It’s a constant stream of “Did you see this trend?” and “Check out this attribution anomaly.” We treat every data point like a conversation starter, often moving from a quick message to a 5-minute huddle by the coffee machine to pivot strategy in real time. We don’t wait for monthly reports; we move as fast as our customers eat.

To keep up with that pace, we need you. We are looking for a Marketing Analyst (all genders) to join our ambitious team in Islands Brygge. In this role, you won't just be a "support function" — you will take a leading role in bringing our analytical capabilities to the next level and acting as the strategic backbone for our marketing decisions.

You’ll act as a key point of contact for data and analytics questions, helping translate insights into clear direction and ensuring that data plays a central role in how we shape our marketing strategy.

What You’ll Do (The Recipe)

• Collaborate with marketing leads and the wider marketing organisation to understand strategic priorities and promote a culture rooted in data-driven decision-making.
• Act as a sparring partner for marketing stakeholders, delivering data-based evidence to ensure they understand the long-term implications of their business actions.
• Explore and analyse business metrics, customer behavior and marketing performance data to find improvement opportunities for the Growth team.
• Deliver and communicate clear, actionable insights across the marketing organisation to drive business growth by highlighting the “so-whats” of your analyses.
• Independently lead and structure projects, including gathering stakeholder input and defining clear requirements for ad hoc analyses or dashboard needs.
• Work hands-on with large data sets, using tools like Tableau, Google Sheets for visualisation, and Databricks for automation.
• Support the allocation of marketing investments to optimise return on investment and help improve our internal review processes.

What You’ll Bring (Your Ingredients)

• Minimum 3 years of hands-on experience working with data and business problems (e.g. analyst, consultant, or similar role)
• Self-driven and able to work independently while maintaining quality and timelines
• Strong communication skills, with the ability to translate technical challenges into business recommendations
• Experience in project management, including defining steps, setting timelines, and managing stakeholders
• Strong problem-solving skills, curiosity, and a continuous learning mindset
• Degree in Economics, Finance, Statistics, Mathematics, Business Analytics, or similar quantitative discipline
• Excellent SQL skills; Python is a plus

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What We Offer (The Toppings)

• HelloFresh Discounts – Enjoy 65% off your HelloFresh Meal Box and 40% off Factor_ subscriptions.
• Learning and Development – Make the most of a dedicated Learning & Development budget and the HelloMint mentorship program.
• Receive 25 days of paid vacation per year, + 5 days of feriefridage. Paid leave also provided for your child’s first sick day.
• Parent Benefits – Benefit from a Parental Leave policy supporting your family needs.
• Compensation and Perks – Includes a 5% company-paid pension and insurance package.
• Health – Access to Spill online therapy, available within 24 hours of request.
• Daily Comforts – Office perks include drinks and snacks, subsidized catered lunches, and breakfast every Friday.
• Fitness and Well-being – Discounts at SATS gym, plus access to sports and exercise clubs.
  
  

Are you the missing ingredient?
If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

The Role (What’s in the Box)

It’s a typical day in our Islands Brygge office. Data is being pulled, patterns are analyzed, and decisions are made on which recipes make it into the meal kits we send to thousands of customers every week. As a Product Analyst (all genders) in our Menu Strategy & Planning team, you use those insights to inform the development of our recipe database, a key component in how our physical product comes together.

Along the way, a simple question comes up:
What actually makes a recipe one that customers come back for?

It’s exactly this kind of question you will help answer. Your mission is to use your analytical expertise to facilitate the development of a broad pool of diverse, well-liked, and affordable recipes to excite and delight our customers, while supporting the planning needs of our menu.

What You’ll Do (The Recipe)

• Analyze customer and product data to generate insights and provide strategic direction for the development of our culinary product, ensuring a strong balance across cost, utilization, variety, retention, and performance
• Translate product and menu composition strategy into clear and aligned recipe development plans
• Manage the launch of product improvements (e.g. recipe concept launches) to our customers
• Continuously improve and optimize recipe planning processes, ensuring strong coordination across teams (menu planning, editorial, recipe developers, and product marketing)
• Contribute to high customer engagement by optimizing core menu signaletics and communication (e.g. tags, labels, categories, CRM)
• Build and maintain a network of international counterparts to stay up to date with product planning best practices and collaborate across markets

What You’ll Bring (Your Ingredients)

• Have ~2 years of hands-on data analysis experience, with strong SQL skills that enable you to uncover insights
• Have strong problem-solving skills that help you find the right approach to tackle any analytical challenge 
• Easily find your way around spreadsheets and have experience working with Excel or Gsheet to efficiently merge, transform, visualize, and analyze data
• Enjoy collaborating with peers and stakeholders, leveraging your analytics skills to support non-technical colleagues in their creative work 
• Are self-driven and can work independently to drive progress in your area always keeping an eye on quality and timeliness
• Have strong analytical skills enabling you to identify patterns in large data sets, organize and make sense of multiple data sources 
• Have strong business acumen allowing you to identify and prioritize high-impact business opportunities within recipe planning 

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What We Offer (The Toppings)

• HelloFresh Discounts – Enjoy 65% off your HelloFresh Meal Box and 40% off Factor_ subscriptions.
• Learning and Development – Make the most of a dedicated Learning & Development budget and the HelloMint mentorship program.
• Receive 25 days of paid vacation per year, + 5 days of feriefridage. Paid leave also provided for your child’s first sick day.
• Parent Benefits – Benefit from a Parental Leave policy supporting your family needs.
• Compensation and Perks – Includes a 5% company-paid pension and insurance package.
• Health – Access to Spill online therapy, available within 24 hours of request.
• Daily Comforts – Office perks include drinks and snacks, subsidized catered lunches, and breakfast every Friday.
• Fitness and Well-being – Discounts at SATS gym, plus access to sports and exercise clubs.
  
  

Are you the missing ingredient?
If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.

CVX Venture Scout Programme

Do you have a passion for sourcing investments and making a difference for growth companies? Do you want to assist an extraordinary team of talented, motivated, driven individuals who all share a deep passion for entrepreneurship? If so, you may be our new Venture Scout. Please note, this is not a full time role, but we will provide remuneration based on success criteria.

Introduction

The CVX Venture Scout Programme is building a network of highly talented VC scouts, to assist us in sourcing attractive investment opportunities, in their specialist fields. You will learn and develop some of the most important skills required to be in VC, and meet with some of the most interesting and entrepreneurial founders in your market, and help shape the future.

As part of your role as a CVX Venture Scout, the Investment Team will look to you to identify exciting startups, speak with them and conduct research on them, including their teams, markets, and competition. Based on your findings, you will write a 1-2 page proposal memo summarising your investment thesis, and may be asked to present it in-person or online to the CVX Investment Team.

Expectations

We aim to use our Venture Scout Programme not only to discover exceptional investment opportunities but also to gain a deeper understanding of you and your vision. If you are interested in joining the CVX Investment Team, this is an excellent first step towards not only gaining an introduction to the VC ecosystem and learning essential VC skills, but also demonstrating how you think about investments, analyse them, and present your insights to us. As we grow our Investment Team, the Venture Scout Programme will be the first pool of resource we look to hire from.

Compensation

We want to remunerate good work and give credit to your role in the investment process, where successful. We will therefore compensate you when a deal that you take forward to the investment team receives funding from our network of investors, with an opportunity for you to benefit from the upside too.

Our Mission

CVX is one of Europe's fastest-growing venture investors, and we help ambitious and promising growth companies reach their full potential by investing capital, knowledge, time, skills, and network. We are driven by our conviction that the best investors are often those who, in addition to capital, provide founders with the right knowledge and experiences, skills, and networks in relation to the stage and industry in which the company operates. CVX always invests together with the best business angels for the respective founder, and today we have over 700 partners in our network who invest in companies and bring their skills into play where they can really add value.

About the job

About the job

About the job

About the job

About the job

About the job

About the job

ABOUT THE ROLE

The General Manager position at Fever is one of the most important roles in the company, as it is key in successfully launching and managing a new market.

Main responsibilities include

• Build your personal brand as a senior leader in the most exciting industry in the world.
• Represent Fever's interests in your markets.
• Manage and build a highly effective senior business development team.
• Initiate and lead strategic business development efforts across the region.
• Set up initial network of event organizer relationships as well as the local sales process.
• Ensure long term success for partners at Fever. 
• Meet and exceed ambitious revenue targets. 

• Think strategically and pragmatically about technology, data analysis, operations and expansion.

• Collaborating continuously with senior cross functional stakeholders in the business. 
• Report, and be responsible for quarterly performance goals.
• Communicate product/process needs to HQ, work with product/engineering to deliver on them.
• Collaborate and share best practices with fellow GM’s covering other regions, and lead certain global initiatives.

ABOUT YOU

This role demands an entrepreneurial individual with a track-record of launching businesses into new markets or new business segments. The role requires a mix of business development and operational experience. 

Required skills:

• 10+ years consulting, commercial or general management experience
• History of managing impactful projects, with significant problem solving skills
• Data-driven decision mentality and sound business judgment through strong analytical thinking
• Stellar networking skills and the ability to make impactful partnerships happen
• Strong track record of achieving goals and exceeding business expectations
• Entrepreneurial DNA, commercial mindset, fearless attitude
• Experience being involved in high-growth, high-impact projects
• Top-notch academic background (MBA is a plus)
• Fluency in English is a must
• Fluency in Dutch, Norwegian, Danish or Swedish is a plus

BENEFITS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Stock options
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Remote friendly
• Gympass membership
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-DP1

Ready to help us navigate a major shift in technology that brings both exciting opportunities and new security risks? Our Information Security team's mission is to securely enable Trustpilot to be the universal symbol of trust. As our new Governance, Risk and Compliance Analyst, you'll get hands-on with some of our most exciting initiatives yet.

You'll help mature our core compliance frameworks and play a key role in shaping our approach to AI security and governance. From risk-assessing new AI systems to helping us use AI to automate manual GRC workflows, your work will directly strengthen our security posture.

We're an open, inclusive and collaborative team of security enthusiasts who work closely with engineers and data scientists to solve complex problems. If you're a pragmatic technologist who loves balancing risk with fast-paced innovation, we want you to bring your unique perspective and ideas to our team.

You'll partner with our security, risk and engineering teams, to mature our core compliance programs and safely adopt exciting new AI technologies, directly strengthening the trust millions of people place in our platform.

• Drive our ongoing compliance efforts for major industry standards, including SOC 2, ISO27001, ISO42001 and PCI DSS, ensuring we consistently meet commitments to our customers.
• Evaluate and manage the security risks associated with our new artificial intelligence and machine learning systems, allowing our product teams to innovate safely and securely.
• Streamline how we assess the security of our vendors and third-party tools, paying special attention to how we safely integrate external AI technologies into our business.
• Help develop our internal standards for artificial intelligence, keeping us ahead of the curve on new global regulations like the EU AI Act.
• Identify opportunities to replace manual, repetitive risk management tasks with smart, AI-driven automation.
• Refresh our security policies and public-facing documents to clearly communicate our security posture to our customers, partners and auditors.
• Act as an advocate for security awareness across the business, helping colleagues understand how balancing risk and innovation leads to better, safer products.

Who you are:

• You have solid experience managing and auditing against core compliance frameworks, such as SOC 2, ISO27001 and PCI DSS.
• You're well-versed in risk management processes, including risk identification, third-party risk management and vendor security due diligence.
• You have practical experience developing, implementing and managing security policies and procedures.
• You're a pragmatist who knows how to balance security risks with the pace of innovation, bringing a solid understanding of cloud environment risks.
• Bonus points if you're familiar with emerging AI governance frameworks (like the EU AI Act, NIST AI RMF, and ISO/IEC 42001) or have a strong desire to learn them on the job.
• Bonus points if you have experience with, or a keen interest in, using AI to automate manual tasks and drive efficiencies in GRC workflows.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

We are looking for an HR and Payroll Assistant to join us, supporting payroll operations and employee administration in a culture-led, global environment. This is a part-time position (15–20 hours per week across two to three days), ideal for someone pursuing their studies or seeking a part-time role.

Reporting to the Head of People & Culture, you will assist with key activities across global payroll cycles, employee lifecycle processes, benefits administration, and statutory reporting. While this is an assistant role, we are looking for someone who is comfortable taking ownership of payroll processes, ensuring employees are paid accurately and on time, and maintaining the integrity and quality of our people data.

This role requires strong attention to detail, discretion, and the ability to manage recurring deadlines. It is well suited to someone with a genuine interest in working with numbers and structured processes. Payroll will be the core focus, and the role also offers exposure to recruitment, learning and development, and other key areas of the People & Culture function for those who are naturally curious and keen to develop a broader view.

Key responsibilities include, but are not limited to:

Payroll & Employee Administration

• Own monthly payroll preparation across our markets, including data entry, verification, reconciliation of hours, and transfer of scheduling data from workforce planning systems into the relevant payroll platform.
• Ensure payroll cut-off deadlines are met by coordinating timely inputs from managers and employees.
• Support employee lifecycle processes including onboarding, changes, and offboarding.
• Process updates to compensation, benefits (pension enrolments etc.), statutory information, and personal details as they arise.
• Handle pay-related queries and investigate discrepancies, liaising with employees and managers to resolve them with care and discretion.

Statutory Reporting & Compliance

• Register and track absences including sick leave and parental leave through Virk (Denmark), coordinating with the relevant authorities.
• Monitor and apply HMRC statutory updates for UK employees.
• Ensure internal documents and processes reflect statutory requirements and legislation.

Ad Hoc Support

• Contribute to ongoing projects and strategic initiatives within the People & Culture team, bringing curiosity and initiative to grow beyond administration.
• Collaborate with the Office Manager to support culture events and broader employee experience initiatives.

We would love to hear from you if you are / have:

• Currently studying Human Resources, Business, or a related discipline, or have equivalent experience in payroll or as an HR generalist
• A keen interest in payroll, compensation, and HR operations
• Experience in an international or multi-entity environment, particularly with knowledge of UK and Danish employment law, would be an advantage
• Naturally precise and methodical, with a structured approach to data and deadlines
• Trusted to handle sensitive information with discretion and integrity
• Curiosity and openness towards using AI to improve and simplify processes
• Strong communication skills, both written and verbal, in Danish and English

We will review applications and conduct interviews on an ongoing basis, with the aim of having the successful candidate join us in June.

We’re looking for a curious and analytical Fraud Detection Analyst to join our global Fraud & Investigations team. You’ll analyse data, spot patterns, and write detection rules that help stop fraud in its tracks — playing a vital role in protecting consumers, businesses, and the integrity of our platform.

You’ll work on complex, often ambiguous challenges in the ever-evolving world of online trust. If you love solving problems, diving into data, and making a real difference - this is your chance.

You’ll be joining a collaborative, inquisitive team that values transparency, fairness, and a good sense of humour. As part of the wider Trust & Transparency team, we’re driving change across the business—and working to make Trustpilot the universal symbol of trust online.

What you’ll be doing:

• Identify fraud trends and develop a deep understanding of fraudulent behavior on our platform through the use of SQL, Google BigQuery, and Google Looker.
• Formulate rules based on your analysis to mitigate fraudulent behavior across our platform.
• Carry out investigations of escalated cases related to potential misuse of our platform and assist with media, legal, and customer inquiries.
• Partner with our data science experts to advance our technological and procedural approaches to identifying fraudulent activity.
• Work closely with our engineering teams to enhance internal tools and databases that enable us to combat fraud and scale effectively.
• Act as a key resource for other departments within Trustpilot by providing analysis of customer and reviewer behavior on the platform.
• Present and communicate the results of analyses and investigations to a variety of stakeholders across the department and wider company.
• Work closely with and report to our Lead Fraud & Investigation Analyst.

Who you are:

• Experience in data analytics or a similar analytical role—this could be through formal education (e.g., a degree in Science, Mathematics, Computer Science) or equivalent practical experience.
• Comfortable working with and interpreting large datasets.
• A knack for answering difficult questions using data and the ability to translate complex findings into clear, actionable reports.
• Proficiency in writing queries and preparing reports using SQL or a similar language.
• Motivated by self-learning and the desire to grow your skills when faced with new challenges.
• Prior knowledge of formulating rules to combat fraudulent behavior is a plus, but not a requirement.
• The ability to manage multiple priorities effectively with a proactive, forward-thinking mindset

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-JR1

As an Enterprise Customer Success Manager, you are the ultimate value owner and strategic partner for Trustpilot’s highest-tier, most complex accounts for the Danish market. You move beyond tactical management to become a trusted advisor, ensuring that Trustpilot is deeply embedded in the customer’s long-term business strategy and digital ecosystem.

Your mission is to architect success for your portfolio - from onboarding and adoption to measurable results and advocacy - by translating complex business challenges into measurable product value. You are responsible for driving high-impact adoption and securing long-term retention through executive-level partnership and a deep understanding of the digital landscape.

What you'll be doing:

• Lead high-stakes, post-sale alignment and executive onboarding for high-tier accounts. You ensure a smooth handover from New Business and a strong foundation for adoption, while establishing a multi-level relationship map that secures strategic buy-in from the outset.
• Proactively translate technical usage data into compelling ROI narratives. You understand and demonstrate how Trustpilot influences every stage of the digital marketing funnel from driving top-of-funnel traffic to increasing bottom-of-funnel conversion and long-term brand advocacy.
• Achieve high Gross Renewal Rate (GRR) by maintaining customer health and addressing risks proactively.
• Own customer health, proactively identifying risks and executing recovery actions to maintain high GRR.
• Own the holistic health of your portfolio. You don't just execute playbooks; you design bespoke success plans to mitigate complex churn risks and identify strategic growth opportunities.
• Drive customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results across your portfolio.
• Serve as the primary executive contact for high-tier accounts, bridging the gap between customer business needs and Trustpilot’s Leadership; you will diagnose complex product value or onboarding issues while strategically triaging commercial matters to Account Managers to ensure a seamless partnership.
• Synthesize high-tier customer needs into structured insights that inform our global product roadmap, ensuring Trustpilot evolves alongside the most sophisticated players in the market.
• You identify systemic bottlenecks in the CS workflow and propose global improvements that elevate the performance of the entire CS organization.

Who you are:

• Fluent in Danish and proficient in English.
• You have strong experience in Customer Success or Account Management in a SaaS or technology environment.
• A good understanding of the digital advertising/search marketing industry – preferred.
• Proven ability to drive product adoption, customer satisfaction (NPS), and retention results through strategic intervention.
• You have a solution-seeking mindset and demonstrate high agency while proactively optimize internal workflows to maintain team momentum.
• You bring strong communication and relationship-building skills across multiple stakeholder levels.
• A genuine passion for helping customers succeed and seeing measurable business impact.
• Advanced proficiency in data interpretation; identifies and acts upon complex trends to secure portfolio health and growth.
• You are ready to act as a thought leader and are a collaborative team player who enjoys working with Account Managers, Product, and Marketing. 
• Exceptional organisation skills within high-volume settings; focuses energy on systemic value and long-term results.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops
  
  

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-JS1

As an Associate Account Manager you manage a portfolio of small business customers on the Benelux market to ensure strong retention, growth, and product adoption. You are accountable for achieving high Gross Renewal Rate (GRR) and contributing to Net Revenue Retention (NRR) across your portfolio, while also supporting Business Adoption and onboarding for customers on Trustpilot’s entry-level Plus plan.

You follow structured playbooks and processes, balancing efficiency, empathy, and commercial discipline to deliver great customer experiences and predictable renewals.

This is an entry-level commercial role focused on small business customers and entry-tier plans. You will be trained on renewal best practices, onboarding guidance, and product value delivery. 

What you'll be doing:

• Own renewals for your customer portfolio, driving strong Gross Renewal Rate (GRR) and consistent contract execution.
• Identify and qualify cross-sell and upsell opportunities to contribute to overall Net Revenue Retention (NRR).
• Guide new Plus plan customers through onboarding and early adoption to ensure activation and measurable Business Adoption.
• Maintain regular, structured communication using predefined cadences, digital touchpoints, and automation to scale customer value.
• Foster strong relationships through clear communication and responsive issue management.
• Maintain accurate data, next steps, and forecasts in Salesforce, ensuring portfolio visibility and operational consistency.
• Partner with Customer Success, Support, and Marketing to share customer insights and improve engagement programs.
• Build product and commercial knowledge to prepare for progression into larger, more complex account portfolios.

Who you are:

• Fluent in Dutch/Flemish and proficient in English.
• You have early experience in customer-facing roles such as renewals, inside sales, or customer success — ideally within a SaaS or subscription-based business.
• Strong relationship-building and communication skills with an ability to balance commercial and customer outcomes.
• Comfortable managing a high volume of customers with structure, organization, and accuracy.
• Experience following sales or success playbooks and using CRM tools (e.g., Salesforce) to track activity.
• Motivated by hitting targets and helping customers achieve value.
• Organized, proactive, and eager to grow into a full Account Manager role.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-AP1

We are part of an exploding industry and are expanding our team in Copenhagen. We are looking for an Account Manager for our Swedish Market to join us at our Head Office. Our team is vital to Trustpilot’s commitment to building trust and transparency.

In this role you are responsible for retaining and growing a defined portfolio of existing customers. You act as the commercial owner of each relationship - driving renewals, expanding accounts, and positioning Trustpilot as a long-term partner that delivers measurable business value.

You combine commercial acumen with relationship depth, collaborating closely with Customer Success Managers to ensure adoption, satisfaction, and sustainable revenue growth.

You are accountable for contributing to strong Gross Renewal Rate (GRR) and Net Revenue Retention (NRR) results by executing defined renewal processes, maintaining Salesforce accuracy, and supporting customers to achieve measurable value.

What you'll be doing:

• Own the end-to-end renewal process, delivering high Gross Renewal Rates (GRR) and predictable retention.
• Drive portfolio expansion through upsell and cross-sell to achieve strong Net Revenue Retention (NRR) and overall portfolio growth.
• Build and maintain detailed account plans, stakeholder maps, and accurate forecasts in Salesforce.
• Lead commercial and strategic conversations, including business reviews and contract discussions.
• Partner with Customer Success to ensure value realization, with Marketing on customer stories, and with Product on feedback loops.
• Ensure accurate data, forecasting discipline, and pipeline visibility across your portfolio.

Who you are:

• Fluency in Swedish & English 
• Proven experience working with the Swedish market, with a strong understanding of local customer needs, buying behaviour, and market dynamics.
• You have experience in account management, renewals, or a similar customer-facing role within a SaaS or subscription-based company.
• Strong understanding of retention, NRR, upsell, and cross-sell motions.
• Solid commercial awareness with the ability to link product value to customer outcomes.
• Skilled at managing a large portfolio and keeping accurate account data in CRM systems.
• Excellent communication, stakeholder management, and negotiation skills.
• Comfortable analysing account performance data and forecasting renewals.
• Able to work cross-functionally and thrive in a fast-moving, target-driven environment.
• A good understanding of the digital advertising/search marketing industry – preferred.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops
•  
•  

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-JS1

We are seeking a customer obsessed Account Manager to join a pivotal new chapter for Trustpilot in our home market: Denmark.

While Trustpilot is widely known, our mission is to ensure our Danish customers truly understand the deep value, strategic potential, and future direction of our platform. You won't just manage accounts—you will be the commercial driving force.

In this pivotal role, you will own customer retention and expansion. You will act as a Trusted Advisor, developing long-term relationships and strategic success plans that ensure customers derive maximum value from Trustpilot’s products. Your expertise will be key to driving retention, minimizing churn, and maximizing growth within this critical home market.

You will be part of our newly founded team focused on our Danish market and based in our Copenhagen HQ, working directly with Country Manager Ana Marija. If you are passionate about becoming a Trusted Advisor and actively growing a market that matters, this is your opportunity.

What you'll be doing:

• Take ownership of a customer portfolio for the Danish market, acting as the primary point of contact.
• Analyze market trends and customer behavior within Denmark to identify opportunities for improvement and growth.
• Establish strong relationships with customers to ensure satisfaction, product adoption, and contract renewal.
• Develop and implement tailored strategies to enhance customer satisfaction and value delivery specifically for the Danish market.
• Ensure a premium experience by understanding client objectives and KPIs, and ensuring Trustpilot delivers against them.
• Increase renewal rates and reduce churn.
• Identify and successfully pursue upsell opportunities and new revenue streams.
• Act as a trusted advisor, advocating client needs to internal support, product, engineering, and sales teams.
• Successfully onboard clients and ensure they fully utilize their paid subscription.

Who you are:

• Fluent in Danish and proficient in English.
• 1-3 years of Sales/Account Management/Customer Success experience, preferably in software industries, digital or online marketing.
• A genuine commitment to deeply understanding customer needs and exceeding expectations. You view customer success as a revenue driver.
• Experience managing a portfolio of customer accounts with a focus on achieving a high renewal/retention rate.
• Proven experience in B2B sales or account management with subscription-based models.
• Ability to build and maintain strong relationships with multiple stakeholders.
• You thrive in a team-based environment and are excited by the opportunity to work regularly with colleagues in a Copenhagen-based setting.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

LI-JS1

At Trustpilot, we believe trust is built not only through great products, but through seamless, intelligent systems that empower our people to deliver exceptional experiences at scale. As we continue our journey to become the universal symbol of trust, our Go-to-Market teams play a critical role in connecting businesses and consumers around the world - and the technology that powers them has never been more important.

We’re looking for a VP of Go-to-Market Technology who can think strategically, operate at scale, and build the systems that enable our Commercial, Customer, and Trust teams to perform at their very best. You’ll have the opportunity to shape the backbone of our global GTM ecosystem - from Salesforce architecture to localisation and automation - ensuring our technology drives productivity, efficiency, and measurable business impact.

This isn’t just about maintaining systems. It’s about modernising our GTM landscape, addressing technical debt, unlocking smarter workflows, and building new capabilities that support our next phase of growth. If you’re passionate about translating business strategy into scalable technology solutions, leading high-performing teams, and turning complexity into clarity, this role is for you.

Reporting to the Chief Technology Officer, you’ll act as the strategic owner of all Go-to-Market Technology at Trustpilot. You’ll work closely with the Chief Revenue Officer, Chief Trust Officer, and Chief Customer Officer, partnering across functions to ensure our GTM systems are resilient, innovative, and built for the future.

What you'll be doing:

• Lead Trustpilot’s global Go-to-Market Technology strategy: Define and execute a clear 1-year game plan and 3-year strategy that aligns GTM technology with our broader business ambition. Ensure technology is not just a support function, but a strategic driver of commercial outcomes.
• Own the performance, stability, and scalability of our GTM systems: Be accountable for the safety, security, spend, and resilience of the platforms that enable hundreds of Trusties and support tens of thousands of businesses worldwide.
• Modernise and evolve our GTM architecture: Oversee the technical architecture across our GTM ecosystem - primarily Salesforce Sales, Service, and Marketing Clouds - ensuring alignment with our overall technology strategy. Address technical debt while building innovative new capabilities that improve productivity and customer outcomes.
• Partner cross-functionally to unlock impact: Collaborate closely with Commercial, Customer, Trust, Product, and Engineering leaders to shape roadmaps and influence priorities. Ensure GTM technology initiatives directly enhance productivity, efficiency, and business performance. Participate in monthly Technology SteerCo sessions in Copenhagen.
• Build and inspire a high-performing team: Lead a diverse organisation including Salesforce Administrators and Developers, Business Analysts, and Localisation Managers. Recruit, develop, and retain top talent while fostering a culture of innovation, accountability, and continuous learning.
• Drive operational excellence: Establish and uphold best practices across administration, development, testing, deployment, and localisation. Ensure disciplined budget management and thoughtful resource allocation to maximise impact.
• Champion innovation and emerging technologies: Stay close to market trends and evolving GTM SaaS capabilities. Evaluate and introduce technologies that enhance automation, insight generation, and workflow optimisation across marketing, sales, and support.
• Influence at the highest levels: Serve as a trusted advisor to senior stakeholders, guiding informed decision-making through clear communication, strong business acumen, and data-driven insight. Represent Trustpilot’s vision externally with key partners and forums where relevant.

Who you are:

• A strategic GTM technology leader: You bring significant experience leading Go-to-Market technology in fast-paced, high-growth, globally distributed SaaS environments. You understand how marketing, sales, and customer organisations operate - and how technology can accelerate their success.
• A Salesforce expert with architectural depth: You have deep expertise across Salesforce Sales, Service, and Marketing Clouds, with a strong grasp of architecture, governance, and scalability. You’ve successfully balanced modernisation efforts with the delivery of new capabilities.
• A builder of high-performing teams: You have a track record of recruiting, developing, and inspiring diverse technical teams. You create clarity of direction while empowering your leaders and specialists to thrive.
• Strategic yet pragmatic: You’re comfortable operating in ambiguity, shaping long-term strategy while ensuring disciplined execution. You connect technology decisions directly to productivity gains and commercial impact.
• Data-informed and commercially minded: You use data to guide prioritisation, measure performance, and identify opportunities for improvement. You understand the commercial drivers of a SaaS business and can translate them into scalable systems.
• An influential collaborator: You bring strong interpersonal skills and emotional intelligence, enabling you to align diverse stakeholders around shared outcomes. You communicate complex ideas clearly and build trust at all levels of the organisation.
• Curious and future-focused: You stay ahead of emerging technologies and evolving GTM tooling, continuously seeking smarter, more scalable ways to power growth.

What's in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Restricted Stock Units
• Private Medical Insurance
• Critical Illness Cover
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-SK1

At Trustpilot, we believe trust is built not only through great products, but through seamless, intelligent systems that empower our people to deliver exceptional experiences at scale. As we continue our journey to become the universal symbol of trust, our Go-to-Market teams play a critical role in connecting businesses and consumers around the world - and the technology that powers them has never been more important.

We’re looking for a VP of Go-to-Market Technology who can think strategically, operate at scale, and build the systems that enable our Commercial, Customer, and Trust teams to perform at their very best. You’ll have the opportunity to shape the backbone of our global GTM ecosystem - from Salesforce architecture to localisation and automation - ensuring our technology drives productivity, efficiency, and measurable business impact.

This isn’t just about maintaining systems. It’s about modernising our GTM landscape, addressing technical debt, unlocking smarter workflows, and building new capabilities that support our next phase of growth. If you’re passionate about translating business strategy into scalable technology solutions, leading high-performing teams, and turning complexity into clarity, this role is for you.

Reporting to the Chief Technology Officer, you’ll act as the strategic owner of all Go-to-Market Technology at Trustpilot. You’ll work closely with the Chief Revenue Officer, Chief Trust Officer, and Chief Customer Officer, partnering across functions to ensure our GTM systems are resilient, innovative, and built for the future.

What you'll be doing:

• Lead Trustpilot’s global Go-to-Market Technology strategy: Define and execute a clear 1-year game plan and 3-year strategy that aligns GTM technology with our broader business ambition. Ensure technology is not just a support function, but a strategic driver of commercial outcomes.
• Own the performance, stability, and scalability of our GTM systems: Be accountable for the safety, security, spend, and resilience of the platforms that enable hundreds of Trusties and support tens of thousands of businesses worldwide.
• Modernise and evolve our GTM architecture: Oversee the technical architecture across our GTM ecosystem - primarily Salesforce Sales, Service, and Marketing Clouds - ensuring alignment with our overall technology strategy. Address technical debt while building innovative new capabilities that improve productivity and customer outcomes.
• Partner cross-functionally to unlock impact: Collaborate closely with Commercial, Customer, Trust, Product, and Engineering leaders to shape roadmaps and influence priorities. Ensure GTM technology initiatives directly enhance productivity, efficiency, and business performance. Participate in monthly Technology SteerCo sessions in Copenhagen.
• Build and inspire a high-performing team: Lead a diverse organisation including Salesforce Administrators and Developers, Business Analysts, and Localisation Managers. Recruit, develop, and retain top talent while fostering a culture of innovation, accountability, and continuous learning.
• Drive operational excellence: Establish and uphold best practices across administration, development, testing, deployment, and localisation. Ensure disciplined budget management and thoughtful resource allocation to maximise impact.
• Champion innovation and emerging technologies: Stay close to market trends and evolving GTM SaaS capabilities. Evaluate and introduce technologies that enhance automation, insight generation, and workflow optimisation across marketing, sales, and support.
• Influence at the highest levels: Serve as a trusted advisor to senior stakeholders, guiding informed decision-making through clear communication, strong business acumen, and data-driven insight. Represent Trustpilot’s vision externally with key partners and forums where relevant.

Who you are:

• A strategic GTM technology leader: You bring significant experience leading Go-to-Market technology in fast-paced, high-growth, globally distributed SaaS environments. You understand how marketing, sales, and customer organisations operate - and how technology can accelerate their success.
• A Salesforce expert with architectural depth: You have deep expertise across Salesforce Sales, Service, and Marketing Clouds, with a strong grasp of architecture, governance, and scalability. You’ve successfully balanced modernisation efforts with the delivery of new capabilities.
• A builder of high-performing teams: You have a track record of recruiting, developing, and inspiring diverse technical teams. You create clarity of direction while empowering your leaders and specialists to thrive.
• Strategic yet pragmatic: You’re comfortable operating in ambiguity, shaping long-term strategy while ensuring disciplined execution. You connect technology decisions directly to productivity gains and commercial impact.
• Data-informed and commercially minded: You use data to guide prioritisation, measure performance, and identify opportunities for improvement. You understand the commercial drivers of a SaaS business and can translate them into scalable systems.
• An influential collaborator: You bring strong interpersonal skills and emotional intelligence, enabling you to align diverse stakeholders around shared outcomes. You communicate complex ideas clearly and build trust at all levels of the organisation.
• Curious and future-focused: You stay ahead of emerging technologies and evolving GTM tooling, continuously seeking smarter, more scalable ways to power growth.

What's in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Restricted Stock Units
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership 

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-SK1

We are seeking a Senior Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams.

The ideal candidate will have a strong background in modern Salesforce development, a proactive approach to operational excellence, and a deep understanding of code quality and process automation. You will work closely with the wider Salesforce team to ensure our solutions are performant, secure and aligned with technical standards.

What You’ll Be Doing:

• Design, develop and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team.
• Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance.
• Lead the technical delivery of project features, from solution design and cross-functional problem solving to final deployment.
• Integrate Salesforce with internal and external systems using APIs and various integration patterns.
• Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards.
• Implement Salesforce best practices, focusing on scalable code, data integrity, security and performance optimisation.
• Support incident management and processes through custom development and technical troubleshooting.
• Collaborate with stakeholders and business analysts to translate complex requirements into technical specifications and high-quality solutions.
• Utilise and contribute to CI/CD processes and version control workflows to support a high velocity of work.
• Develop and maintain comprehensive technical documentation for Salesforce customisations and integrations.
• Provide guidance and technical coaching to Administrators and junior developers to support their skills development.

Who You Are:

Technical Skills

• Minimum of Platform Developer I certification - Platform Developer II or Architect-track certifications are highly valued.
• 5+ years of hands-on experience as a Salesforce Developer, demonstrating a proven track record of developing and deploying complex programmatic solutions.
• Extensive experience with Salesforce Lightning Web Components (LWC) and Apex. Experience with Agentforce is a plus.
• Demonstrated proficiency in SOQL/SOSL, platform events, and asynchronous processing.
• Strong understanding of Salesforce APIs (REST, SOAP, Bulk) and integration patterns.
• Deep understanding of Salesforce security models (profiles, permission sets, sharing rules) and their programmatic implications.
• Proficiency in using developer tools like VS Code, Salesforce CLI, and Git for version control.

Collaboration & Mindset

• Strong interpersonal skills, with the ability to conduct technical discussions and explain complex solutions to non-technical stakeholders.
• A proactive and flexible mindset, ready to embrace new challenges in a dynamic development environment.
• Strong analytical and problem-solving skills, with a focus on writing maintainable, scalable code.

What’s in it for you

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated) 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 

Still Not Sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

We’re looking for a curious and analytical Fraud Detection Analyst to join our global Fraud & Investigations team. You’ll analyse data, spot patterns, and write detection rules that help stop fraud in its tracks — playing a vital role in protecting consumers, businesses, and the integrity of our platform.

You’ll work on complex, often ambiguous challenges in the ever-evolving world of online trust. If you love solving problems, diving into data, and making a real difference - this is your chance.

You’ll be joining a collaborative, inquisitive team that values transparency, fairness, and a good sense of humour. As part of the wider Trust & Transparency team, we’re driving change across the business—and working to make Trustpilot the universal symbol of trust online.

What you’ll be doing:

• Identify fraud trends and develop a deep understanding of fraudulent behavior on our platform through the use of SQL, Google BigQuery, and Google Looker.
• Formulate rules based on your analysis to mitigate fraudulent behavior across our platform.
• Carry out investigations of escalated cases related to potential misuse of our platform and assist with media, legal, and customer inquiries.
• Partner with our data science experts to advance our technological and procedural approaches to identifying fraudulent activity.
• Work closely with our engineering teams to enhance internal tools and databases that enable us to combat fraud and scale effectively.
• Act as a key resource for other departments within Trustpilot by providing analysis of customer and reviewer behavior on the platform.
• Present and communicate the results of analyses and investigations to a variety of stakeholders across the department and wider company.
• Work closely with and report to our Lead Fraud & Investigation Analyst.

Who you are:

• Experience in data analytics or a similar analytical role—this could be through formal education (e.g., a degree in Science, Mathematics, Computer Science) or equivalent practical experience.
• Comfortable working with and interpreting large datasets.
• A knack for answering difficult questions using data and the ability to translate complex findings into clear, actionable reports.
• Proficiency in writing queries and preparing reports using SQL or a similar language.
• Motivated by self-learning and the desire to grow your skills when faced with new challenges.
• Prior knowledge of formulating rules to combat fraudulent behavior is a plus, but not a requirement.
• The ability to manage multiple priorities effectively with a proactive, forward-thinking mindset.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-JR1