Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We are looking for a skilled Backend Engineer with strong experience in Go (Golang) to help design and build high-performance, scalable backend services. You'll work closely with our infrastructure and product teams to develop APIs, optimize throughput, and design distributed systems that power our large-scale application. We are composed of highly cohesive and loosely coupled teams to maximize productivity and encourage ingenuity. At impact.com you will not be just another cog in the machine. You will be a key contributor, able to let your ideas and talents flourish, striving towards building better software!

What You'll Do:

• Design, build, and maintain high-throughput, low-latency backend services using Golang
• Architect and implement scalable server-side systems capable of handling millions of requests per day
• Collaborate on system design, API design, and data modeling
• Write clean, efficient, and testable code with attention to performance and reliability
• Participate in code reviews, design discussions, and performance tuning
• Work closely with DevOps to deploy and monitor production systems (GCP preferred)
• Investigate and resolve complex performance and scalability issues

What You Bring:

• 5+ years of professional experience developing backend systems in Golang
• Strong understanding of server-side development, concurrency, and network I/O
• Proven experience with system design and distributed systems concepts
• Experience building Ad Server solutions
• Experience building or maintaining high-throughput / low-latency systems
• Proficiency in RESTful APIs, JSON, and related web technologies
• Working knowledge of SQL databases as well as NoSql (Aerospike)
• Ability to quickly connect technology with business context  

Nice to Have:

• Experience with Google Cloud Platform (GCP)
• Familiarity with Kafka or other streaming/message-queue systems
• Knowledge of microservices architectures and containerized deployments (Docker, Kubernetes)
• Understanding of performance profiling, tracing, and distributed monitoring

Salary Range: $120,000 - $150,000 USD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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