Available Work Location: Shanghai, China 

What you’ll do

You are the technical keystone through the entire sales cycle - pre and post sales. You will work closely with our Enterprise prospects and customers in Greater China region to educate, empower, and ensure their success on the Cloudflare platform. You will leverage your technical expertise in Cloudflare’s global distributed network and technology to find best-fit solutions for prospects, to train and onboard new customers via video-conference, in person, or through documentation, and to support the long-term success of the customer. As an expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we're looking for 

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Additional experience might include a combination of the skills below:

• Ability to manage a project, work to deadlines, and prioritize between competing demands;
• Hands on technically.
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other;
• Can explain the difference between authoritative DNS & recursive DNS;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;

Bonus Points

• Previous experience in a sales or consulting role covering East China region. 
• Fluency in Mandarin and English to support regional customers;
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• You've built a web application before, or contributed to an existing application in a meaningful way;
• You can describe the differences between CSRF, XSS and SQLi in detail, and Cloudflare's role in defending against them;
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2;

Electric Aerospace Product Systems Engineer

Responsibilities

• Responsible for power battery safety analysis, identification of relevant system requirements, and completion of the formulation and discussion of power battery related technical standards

• Write the data specification of power battery for airworthiness design, supported the compilation and review of power battery airworthiness forensic documents, and supported the docking work of power battery airworthiness certification

• Responsible for power battery certification foundation determination, conformance method confirmation, conformance verification, conformance data compilation and other work, provide technical advice and guidance, extract and transmit airworthiness requirements and track implementation, ensure that product design, production, test, installation, test flight and other work meet airworthiness requirements

• Responsible for the safety analysis of power battery at all stages, including the following tasks: power battery functional safety hazard analysis FHA, use fault tree FTA for power battery safety analysis PSSA SSA, common cause analysis CCA

• Responsible for the review of power battery at each stage of research and development to ensure the safety level of products

Qualifications

• Bachelor degree or above, major in airworthiness engineering, aeronautical engineering, system engineering or related

• Experience in civil aircraft or system equipment R&D engineering or airworthiness forensics; familiar with the development process, technical standards and industrial specifications of civil aircraft products; experience in 23 or 27 aircraft airworthiness forensics or authorized representative qualification is preferred

• Familiar with CAAC/FAA/EASA related airworthiness regulations, standards and management procedures, familiar with ARP4754A/4761 and DO-178/254/160 is preferred

• Strong learning ability, proficient in English speaking, reading and writing

• Strong project planning and management ability

• Confident and modest, open-minded, rigorous, efficient and diligent, teamwork

• Good English reading and writing ability and paper reading ability